Progent provides the services of Microsoft and Cisco-Premier IT consulting professionals to offer clients affordable ways to help organizations maximize the benefits of Microsoft and Cisco technology. For networks that span from small offices to nationwide corporations, Progent's network engineers can assist you to enhance your network's e-mail architecture, security, availability, throughput, and system management.


Additional Topics of Interest

Support and Setup Office 365 and iPhones
Online Troubleshooting Exchange admin center

Microsoft supports transparent hybrid environments that combine Office 365 Exchange Online and on-premises Exchange systems. This permits you to have some Exchange mailboxes located on your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any phase of planning, integrating and debugging your hybrid Exchange network. Progent's Exchange consultants can deliver occasional support to help you through challenging technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is carried out on schedule and on budget.

Juniper J Series Firewall Security Consultancy
Juniper J2350 Router Firewall Support

Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

Technical Support Supplemental Call Center
Network Engineer

Progent’s Co-managed Help Desk service makes it possible for your IT organization to share the load for Help Desk support transparently between your IT team and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progent’s Help Desk Co-management service is an advanced support solution built around the leading shared professional services automation platform for managing end-user service requests, ticketing, ownership, progress tracking, and reporting.

Citrix XenDesktop virtual desktops Computer Consultant
24/7 Citrix Desktop Studio Technical Consultant

Citrix offers a powerful family of platforms that provide advanced manageability, scalability, and performance for virtualizing servers and for server-based delivery of Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers XenServer and Essentials. Progent's Citrix-certified engineers can help you to assess the strategic benefits of Citrix virtualization products and help you plan, validate, deploy, troubleshoot, and maintain Citrix solutions.

Windows Server 2012 R2 Hyper-V Virtual Switch Support Outsourcing
Microsoft Certified Windows 2012R2 On-site Technical Support

Progent's Microsoft-certified consultants can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create test systems and migration strategies, optimize your network infrastructure for local, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT management, team, create a corporate-wide security plan, streamline network management, help with creating applications, and generate and test a DR/BC plan.

Nationwide CCDP Expert Certified Jabber and OAuth Computer Consultants
Jabber and AnyConnect Remote Support

Progent's Cisco Jabber consultants offer online or onsite expertise to help businesses of all sizes to design, implement, manage, update or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide advanced expertise for the technologies that go into building a cohesive Cisco Jabber solution including Cisco network appliances and management tools, Microsoft Office applications, Windows and Mac computers, iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi networks, cyber security, cloud computing, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other pieces of a modern collaboration solution.

ProSight domain expiration management Consultancy
Professional ProSight IT asset documentation management

ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, find and protect data about your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSLs or warranties. By cleaning up and managing your IT documentation, you can save as much as half of the time thrown away looking for critical information about your network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you’re planning improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need the instant you need it.

Professionals
Professional Email Outbound Content Filtering

Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to provide web-based management and comprehensive security for your inbound and outbound email. The powerful architecture of Email Guard combines a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most threats from reaching your network firewall. This reduces your exposure to external attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a further level of analysis for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also help Exchange Server to track and protect internal email that stays within your security perimeter.




Small to middle size companies can now get all the advantages of System Center Operations Manager 2007 and in addition have quick access to Progent’s Microsoft Certified network consulting experts. With Progent's affordably priced network service packages, small and midsize businesses can choose a simple System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent supports System Center Operations Manager 2007 to offer small business networks world-class availability, protection, and performance.