About Progent
Microsoft Certified IT Consulting Experts
Frequently Asked Questions
Additional Topics of Interest
CISSP-ISSAP Security Architecture Specialist
Cybersecurity Architecture Technology Professional
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status through thorough testing and extensive work with network security design. ISSAP consultants possess comprehensive knowledge of access management mechanisms and techniques, telecommunications and network protection, cryptography, needs evaluation, business continuity and DRP, and physical security integration. Progent's ISSAP-premier security experts can assist your company with all aspects of secure network architecture.
Windows Server 2016 Health Service Technical Support
Windows Server 2016 Failover Clusters Technology Consulting Services
Progent's certified information technology experts offer Windows Server 2016 migration consulting to assist organizations of all sizes to plan and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can help your company to evaluate the benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to take advantage of the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica, plus multi-domain failover clusters.
IT Consulting Teleworker Network Infrastructure
24 Hour Work at Home Network Infrastructure Troubleshooting
Progent can help small and medium-size businesses to design, set up and troubleshoot the infrastructure required for at-home workers.
CISSP Certified Protect
24/7 CISSP Certified Cybersecurity Manager Consultants
Progent's CISSP-premier cybersecurity consultants can assist organizations of all sizes with any aspect of IT security. Progent can help create efficient security systems that protect a small office against advanced malware attacks or Progent can design, configure, and monitor an end-to-end security strategy for hybrid enterprise networks that support local, remote, and mobile clients sharing IT resources distributed across multiple physical sites and public and private clouds.
Desktop Technology Network Design and Consulting
24x7 Microsoft and Mac Desktop Server Consultant
Progent can provide a variety of economical remote and onsite consulting services to help you to install, administer, and troubleshoot desktops and handhelds powered by Windows, macOS/OS X, iOS, Android, or Linux.
Consulting Security Audit
Open Now CISA Certified Cybersecurity Audit Engineer
The Certified Information Systems Auditor (CISA) accreditation is a prestigious qualification that indicates mastery in IS security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation has consultants undergo an extensive test given by the ISACA international professional group. Progent can provide the expertise of a CISA-Premier network security audit consultant trained to help companies in the areas of IS audit services, IT governance, network assets and architecture ROI, information technology service delivery, protection of information assets, and business continuity preparedness.
SQL 2008 IT Consultant
Microsoft SQL Server 2008 IT Consulting
Progent's Microsoft-Premier SQL consultants can provide a range of support services to help small companies to design, implement, administer, and repair SQL Server 2008 solutions so that they realize the optimum strategic benefit from this advanced relational database technology. Also, Progent offers expertise for system infrastructure, enterprise-wide security, and custom software development to increase the business benefit of your SQL Server investment.
Exchange 2016 Upgrade Planning Online Troubleshooting
Network Consulting Microsoft Exchange 2016 Migration
Progent can help your business in any and all phases of your migration to Exchange 2016 such as planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; determining mass storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; designing, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.
Consulting Microsoft Office XP
Microsoft Windows Server Consultant
To deliver economical network support for small companies, Progent has developed comprehensive IT outsourcing plans that give small businesses quick access to network expertise without requiring you to hire, train, and manage an expensive full-time IT staff. Progent’s IT outsourcing services offer you an affordable alternative for creating a protected and reliable environment for your important Microsoft Windows office productivity applications including Microsoft Office XP and Microsoft Office 2003.
Network Intrusion Detection Firewall Network Install
GIAC Security and Compliance Test Consulting
Global Information Assurance Certification was established in 1999 to validate the knowledge of network security professionals. GIAC accreditations are recognized by companies and institutions around the world including and the United States NSA. Progent's GIAC-certified information assurance consultants offer support for all of the security capabilities covered within GIAC accreditation such as evaluating network vulnerability, security incident handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
Citrix XenApp Application Delivery Services
Urgent Presentation Server Online Help
Progent's Citrix-certified experts can assist your business to plan, install, administer, and support a virtual application delivery and management solution based on XenApp. Progent's Cisco-certified CCIE network consultants can show you how to enhance your infrastructure for delivering server and client-side applications, and Progent's remote datacenter support consultants can assist you to administer and maintain an off-site datacenter that features high uptime, advanced protection, and rapid disaster recovery.
Solaris with Windows Engineers
Consultants UNIX, Windows
Progent's UNIX platform support experts provide small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that operate with Microsoft-based networks. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad array of experience provides you with an easy one-stop consulting firm to help you build and maintain a protected and robust cross-platform connectivity and communications environment that supports UNIX and Microsoft coexistence by integrating Microsoft Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Aironet Access Point Security Specialist
IT Consultants Aironet 802.11ac AP Migration
Progent's Cisco certified Wi-Fi consultants offer affordable remote and on-premises support for both legacy and current Wave 2 Aironet wireless APs and Progent can assist you to plan and maintain wireless solutions that incorporate indoor and outside/industrial Aironet APs.
Aironet 802.11ac AP Migration IT Services
Engineer Aironet Wireless AP
Progent's certified wireless experts can help organizations of all sizes to plan, deploy, administer and repair Cisco Aironet Wi-Fi access point environments to provide the throughput, coverage, capacity, expandability, security compliance and ease of management required for transparent connectivity between wireless and wired networks. Progent offers efficient online and onsite consulting services for both legacy and new-generation 802.11ac Aironet access points and Progent can help you plan and maintain deployments of indoor and outdoor/industrial Aironet APs.
An index of content::
Supplemental Help Desk Online Technical Support
24x7 Virtual Help Desk Online Consulting
Progent's Microsoft and Cisco certified Consultants offer three ways to help mid-size and large companies develop a cost-effective and productive in-house Network Support Help Desk Call Center. Progent's consulting services include ROI analysis, process analysis and improvement, executive reporting, education of internal personnel, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help organizations analyze the numerous high-quality Help Desk application programs on the market and decide what products might be excessively expensive, lack critical capabilities, or align poorly with your company's business goals. Progent also offers temporary staffing for companies who need to augment their internal Help Desk staff for occasional tasks or to fill in for vacationing or indisposed personnel.
Small Office Computer Support Companies
Small Business Information Technology Management
Progent's Microsoft and Cisco certified network engineers offer advanced support for a wide range of products and technologies and can provide that assistance online anywhere in the U.S. or in person in major cities throughout the country and anywhere in . Progent offers remote help for information systems based on Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that incorporate a combination of Windows and UNIX-family technology. Progent also offers the expertise of Cisco CCIE network specialists for complex connectivity issues, plus the assistance of CISM-qualified security consultants to assist with high-level security planning and troubleshooting. Progent has delivered online network support to businesses in every state in the U.S.
24-Hour Computer Consultants Cisco Catalyst Wi-Fi 6 AP Management
Catalyst Wi-Fi 6 AP Configuration Online Support
Progent's Cisco-certified Catalyst Wi-Fi 6 Wireless Access Point experts offer affordable online and on-premises help for Catalyst Wi-Fi 6 wireless access points (WAPs).
Accounting System Contract Programming Firm
Microsoft MRP Remote Technical Support
Progent's application experts can provide in-depth support, custom programming, integration help, and webinar classes for leading business applications covering vital areas including ERP, general accounting, management reporting, web application design, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with years of experience delivering advanced consulting and troubleshooting support remotely, Progent can help clients throughout the U.S. to eliminate the time and fees associated with travel and on-site visits without compromising the high quality of consulting services.
Office 365 Exchange Online and on-premises Exchange Technical Consultant
Top Exchange admin center Computer Engineer
Microsoft has made a strong effort to enable seamless hybrid environments that combine Office 365 and on-premises Exchange deployments. This permits you to have specific Exchange mailboxes hosted at your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can help your organization with any facet of designing, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can provide occasional support to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is completed on schedule and on budget.
Immediate Hybrid Configuration Wizard Engineer
Professionals Hybrid Office 365 solutions
Microsoft supports seamless hybrid networks that combine Office 365 Exchange Online and local Exchange deployments. This permits you to have certain mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist your organization with any phase of designing, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can provide as-needed expertise to help you resolve challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is completed on time and on budget.
ISA 2006 Firewall Consulting
Microsoft ISA Server 2006 Network Consultant
ISA 2006 is a comprehensive edge gateway that provides a powerful application layer firewall, virtual private network (VPN), proxy, and Web caching solution for securing the Internet-facing applications of any organization against a wide variety of attacks. Progent's Microsoft Internet Security and Acceleration Server 2006 experts can help you design, cost-justify, test, install, configure and support the Standard or Enterprise edition of ISA Server 2006 on your information system.
Microsoft Proxy Server Support Services
Microsoft Proxy Server Consultants
Progent’s Microsoft certified consultants provide small and medium sized companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can protect your IT system from attack by outside and internal sources. Forefront TMG and ISA Server perform thorough inspection of Internet protocols such as HTTP, which enables these security platforms to uncover many attacks that can get by traditional firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your network protection through experienced planning and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified engineers can assist your company to configure Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or migrate from ISA Server environments to Microsoft Forefront Threat Management Gateway.
NetApp MetroCluster Design Specialist
Services NetApp MetroCluster
Progent can provide enterprise customers the help of a NetApp-certified consultant for online or onsite expertise for NetApp's entire line of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series storage lines. Areas of NetApp SAN technology supported by Progent include system architecture, cloud deployment, virtualization, migrations, transparent patching, system management, security and compliance, high availability, and remediation. Progent can provide Tier 3 support to assist you to resolve issues with NetApp SAN storage deployments efficiently based on leading practices.
Helpdesk for Remote Workers Support Outsourcing
Helpdesk for Telecommuters Technical Support Services
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24-Hour Catalyst 802.11ax Wireless Technology Consulting
Online Support Services Catalyst 9117 Access Point
Progent's Cisco-certified Catalyst 9100 Series 802.11ax WAP consultants offer affordable remote and on-premises support for Catalyst Wi-Fi 6 wireless APs.
MCSE Expert Certified Consulting Services Exchange 2003 to Exchange 2010 Upgrade
Exchange Upgrade Engineers
Progent can provide expert support for every step of your Microsoft Exchange 2010 upgrade with services that include outsourced or co-sourced project management services, site analysis, project design and documentation, specification of all new software licenses and hardware needed, suggested vendor sourcing, pilot testing at client site or at Progent's test facility, setting up transitional coexistence of Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, decommissioning the previous servers, and webinar training for client's IT staff and end users.
Whitepapers IT Outsourcing
IT Co-sourcing White Papers
Progent’s IT outsourcing packages provide economical network consulting for medium-size companies. Whether it includes planning system architecture, setting up an internal Help Desk or outsourcing a one, rolling out a new email platform, monitoring your network, or developing a web-based eCommerce solution, outsourcing your IT technical services can reduce costs and minimize uncertainties, permitting IT service budgets to grow in a more moderate and controlled fashion than is feasible by assembling a bulky, all-purpose in-house network support organization. Progent’s Outsourcing White Paper and flyers show how Progent can help you build a secure and highly available network architecture for your vital Windows-powered business software including Windows 2008, Exchange Server 2007, and Microsoft SQL Server 2008.
Catalyst AP Management IT Consulting
Technical Support Catalyst Wi-Fi 6 AP Planning
Progent's Cisco Catalyst 9100 Series 802.11ax WAP consultants offer affordable online and onsite support for Catalyst Wi-Fi 6 wireless access points (WAPs).
Specialist Microsoft Dynamics GP Update Planning
Microsoft Dynamics GP System Migration Services
Progent has delivered support for Dynamics GP and Great Plains software for nearly 20 years and Progent has delivered system integration, software development, training, and debugging services since the platform's original release. Progent offers high-level support for updating legacy Dynamics GP/Great Plains ERP systems. Progent can help your business to design, validate, and carry out a cost-effective migration from a an outdated release of GP to the latest release of Dynamics GP.
PC Desktop Networking Companies
Microsoft Mac and Linux Desktop IT Outsource
Progent can deliver a wide array of affordable consulting and support services to assist your company to deploy, configure, troubleshoot, and manage desktop PCs and laptops powered by Windows, macOS and OS X, or popular versions of Linux. Progent can provide on-premises or remote help for individual machines or notebooks or work with you to plan and implement a company-wide rollout of new or revised operating system platforms and applications. Progent can also supply engineers and technical workers to assist you to plan for and implement a site relocation or merger organized to produce the least possible interruption to your business.
Office 365 PST migration Computer Consultants
Office 365 Portal Integration
Microsoft supports transparent hybrid ecosystems that combine Office 365 Exchange Online and local Exchange systems. This permits you to have some Exchange mailboxes located at your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any facet of planning, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can deliver occasional expertise to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Office 365 solution is successfully completed on schedule and on budget.
Shared Network Support Help Desk Troubleshooting
Supplemental Service Desk Outsourcing
Progent's Computer Call Center Outsourcing Services for PC desktop support are intended especially for small businesses who need immediate availability of a Help Desk Call Center with professional phone support and full escalation options but who must work within a restricted IT budget. Important components of Progent's Help Desk Outsourcing Support Services include: Helpdesk Phone Support, Optional Remote Access Provisioning, System Assessment, Problem Escalation, Virtual Help Desk Services, Per Minute Billing, and Help Desk Applications Selection and Integration.
Network Consultant Dynamics GP Great Plains Software
Dynamics GP Remote Consulting
important features of Dynamics GP software include a modular structure that lets you buy only the components you need, a standards-based architecture based on Microsoft technologies to secure your investment and provide a highly interconnected environment, advanced reporting services that allow you to track all operations, income and expenses and sales trends, integration with Microsoft Office to speed access to business data, the capability to integrate data from virtually any db software or workstation application into Microsoft Dynamics GP/Great Plains, and an open architecture that makes it easy to create specialized programs. Progent can show you how to set up and support a reliable, secure server and communications infrastructure to support Dynamics GP, and can offer expert GP/Great Plains consultants to help you convert the advanced features of Microsoft Dynamics GP business accounting software into a high-value business solution.
Integration wireless IP phone configuration
wireless VoIP phones and Meraki APs Technical Support
Progent's Cisco wireless IP phone configuration consultants offer online and onsite support to help you create and administer a Cisco wireless VoIP phone deployment by delivering integration services that range from troubleshooting the set up of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.
Juniper SA700 SSL VPN Security Team
Juniper SSL VPN Router Technology Consulting
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Programming Company Amazon MWS
Amazon MWS integration training Integration
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions such as listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can broaden their reach, lower their cost of sales, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and speed up your return on investment.
Microsoft Office 2000 Small Business IT Consultant
Solution Provider Microsoft Windows
To deliver cost-effective IT services for small businesses, Progent has developed full-service IT outsourcing plans that give small businesses quick access to network expertise without requiring you to recruit, train, and manage a large full-time IT staff. Progent’s IT outsourcing packages give you an affordable way for building a protected and robust environment for your favorite Microsoft Windows office productivity suites such as Office XP and Microsoft Office 2003.
Exchange Migration Specialists
Microsoft Exchange Server 2010 Migration Consulting
Progent's Microsoft and Cisco-certified consulting experts can help your organization to assess the value of Exchange Server 2010 for your business and can help your IT staff to design and implement a smooth upgrade to Exchange 2010 from Microsoft Exchange 2003 or Exchange 2007 that will provide fast ROI by improving your workers' efficiency, lowering the expense of hardware and support, streamlining management, and integrating your key communications platforms.
VPN Consultant Services
Remote Access Remote Support
Cisco's security and offsite access products for small companies offer a full range of manageable security products to help protect your wired and wireless network infrastructure. Cisco's VPN product family features switches, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's professional staff of consultants includes field-proven specialists with Cisco's Certified Internetwork Expert and CCNP certifications who are able to assist your business to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security technologies that fit most closely with your company goals.
24-7 Penetration Testing Auditor
Cybersecurity Penetration Testing Network Consultants
Stealth penetration testing is an important component of any overall network security plan. Progent’s security professionals can run thorough penetration tests without the knowledge of your organization's in-house IT staff. Stealth penetration checking uncovers whether existing security monitoring systems such as intrusion incident warnings and event history analysis are correctly set up and consistently monitored.
Network Security Audit Juniper SSL Router
Juniper SA6500 SSL VPN Firewall Network Install
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
CISA Certified Security Audit Services
Top Rated Consultancy CISA Certified Cybersecurity Audit
The Certified Information Systems Auditor (CISA) accreditation is an important achievement that indicates mastery in network security audit and control. Certified by ANSI, the CISA credential has candidates undergo a comprehensive examination given by the ISACA professional association. Progent offers the services of a CISA-Certified Cybersecurity audit consultant able to help businesses in the fields of information systems audit process, information technology governance, network assets and infrastructure ROI, IT service delivery, safeguarding of information assets, and disaster recovery planning.
Top Meraki Support and Setup
Meraki Wi-Fi 6 AP Support and Help
Progent's Cisco Meraki Wi-Fi AP consultants provide remote and on-premises support to help organizations of all sizes to plan, deploy, manage, expand or repair Wi-Fi systems that include Cisco Meraki APs. Progent can assist you to set up and support Cisco's Meraki-based wireless infrastructure for sites that can range from a teleworker's home or a branch office to a large campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco products such as Catalyst and Nexus switches, routers and firewalls to build a cohesive network infrastructure that provides the same access, performance, security compliance, manageability and uptime for wired and Wi-Fi users irrespective of their mobility or computing device.
System Center 2016 and Windows 10 Integration Computer Engineer
24-7 SCOM 2016 Network Consultant
Small to mid-sized businesses can now enjoy all the advantages of Operations Manager 2007 and in addition have fast access to Progent’s Microsoft Certified IT consulting professionals. With Progent's economically priced network service packages, small and midsize organizations can select a basic Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager to offer small business information systems world-class reliability, protection, and performance.
Stabilizing Phase: Design Tuning Information Technology Outsourcing Group
MCSE Expert Certified Project Methodology Migration Consultants
When performing IT tasks for enterprise clients, Progent follows a phased approach driven by defined milestones in order to achieve financial, scheduling and technical goals while minimizing productivity disruption. Progent's Enterprise Services Methodology utilizes accepted project management standards based on the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture recommendations, test models, design adjustments, and professional implementation. All phases are documented to provide a detailed description of technical services delivered and to assist in ongoing system maintenance.
Juniper SA Series SSL VPN Testing
Juniper SA700 SSL VPN Security Evaluation
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Consult Microsoft Exchange Server 2010 Migration
Microsoft Exchange 2010 Upgrade Specialist
Progent offers expert support for every step of your Exchange Server 2010 upgrade including end-to-end project management, site analysis, project design and documentation, specification of all new software licenses and equipment needed, suggested sourcing, pilot testing at client site or at Progent's testing facility, setting up transitional coexistence between Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, deactivating the old servers, and webinar training for client's support group and users.
24-Hour Microsoft Windows 2000 Technical Support Services
Windows 2000 Remote Support Services
Progent's certified Windows 2000 consultants can help you optimize the functionality of your existing Windows 2K Servers and can simplify system management, offer tech support and troubleshooting, and strengthen security. Progent can also show you how to design, justify, and execute a strategy to migrate from Windows Server 2000 to Microsoft Windows Server 2003. Progent is experienced in designing test programs to eliminate the obstacles associated with migrating to Windows 2003 Server by uncovering possible hardware and software compatibility problems.
Catalyst Wi-Fi 6 Access Point Support
Cisco Catalyst Wi-Fi 6 AP Management Support and Integration
Progent's Cisco-certified Catalyst 802.11ax Wireless Access Point experts offer affordable online and onsite help for Catalyst Wi-Fi 6 wireless APs.
Juniper SA2500 SSL VPN Protection
Juniper SA2500 SSL VPN Network Consulting
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Dynamics GP 2015 R2 Troubleshooting Consultant Services
Dynamics GP 2015 Security Consultants
Dynamics GP 2015 R2 (formerly Great Plains) features a revamped architecture that enhances cloud readiness, supports popular smart phones and tablets, permits single sign-on with Microsoft Azure Active Directory, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also simplifies reporting, includes nine new Workflows, extends the Web Client, and adds more than 100 improvements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the depth and breadth of knowledge and hands-on experience to resolve the many IT and business issues associated with upgrading to Microsoft Dynamics GP 2015 R2 and can assist you to perform a smooth migration that will maximize the return on your investment in this mission-critical product.
ProSight Remote Network Management Technology Professional
Network Management Outsourcing Specialists
Progent's ProSight family of managed services are geared to offer organizations who have small internal network administration and support staffs with affordable help from world-class management platforms and consulting experts. Advantages of Progent's ProSight line of managed services include predictable IT management expenses, smart automation of common management processes, ongoing adoption of the latest information technology, smooth transition from older systems to modern solutions, improved alignment of computer technology with strategic goals, access to veteran network experts, and allowing management to concentrate on business rather than ever-changing computer technology.
Largest Small Business IT Outsourcing Access to External Support Databases
Microsoft Consulting Best Practices Network Services
Progent’s staff of Microsoft and Cisco Certified consultants average more than a decade of real-world industry experience, at the front lines of IT service, performing a wide range of technical projects for an extensive mix of clients. Every Progent consultant shares a proven set of personal best practices which are incorporated into shared best practices training that Progent teaches its consulting personnel. This ensures that you get not only world-class technical capability, but also a consultant with field-tested methods for applying computer knowledge to resolve real-world network problems rapidly.
Exchange 2013 Backup and Restore On-site Support
Remote Support Services Exchange 2013 Unified communications
Microsoft Exchange Server 2013 incorporates major enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers important new features plus a redesigned structure. These improvements favorably impact key areas including ease of administration, high availability (HA), security, cost of ownership, teamwork, scalability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the possible business benefits of upgrading to Microsoft Exchange 2013, design an efficient validation and deployment plan, and educate your IT team to maintain your Exchange 2013 environment. Progent can also provide ongoing online support and management services for Microsoft Exchange Server 2013.
After Hours Anti-Spam Support and Integration
Anti-Spam Technology Consulting Services
E-Mail Guard by Postini offers constantly upgraded spam and virus filtering, data filtering, and protection from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini partner and support firm. If your company is too small to purchase for a regular Postini license, you can still get the use of Postini’s Perimeter Management services through Progent’s E-Mail Guard antispam and anti-virus service offering. Progent’s certified e-mail protection consultants can show you how to devise an email defense strategy that incorporates spam filtering and virus protection products and policies.
Trainer Live Online Office Publisher
Live Online Windows 8.1 Instruction
Progent offers customized remote training for an array of desktop applications and operating systems including Office and Office 365 Excel, Word, PowerPoint and Project plus Acrobat, Photoshop, Crystal Reports, and Windows 10. Online training provides the advantages of conventional in-person instruction, such as immediate communication between clients and trainers, but eliminates the costs of travel and the hassle of trying to accommodate the schedules of many students. Offered to individuals or classes of all sizes, Progent's live online instruction permits the trainer to conduct the class from an online facility and the clients can be dispersed throughout a campus or across the the U.S. Virtual learning deploys powerful learning tools like virtual white boards, real-time questions, and collaborative desktops. Classes can be short and personalized to specific subjects or longer in time and wider in coverage.
Fortinet 3000 Series Firewalls Engineer
Fortinet FortiOps Network Engineer
Fortinet FortiGate next-generation firewalls are industry leaders in delivering best-in-class performance for SSL inspection. Progent's Fortinet firewall consultants can assist you to integrate your Fortinet firewalls to protect your IT resources at the network perimeter, within the data center, at branches, and at the cloud edge.
BlackBerry Email Consulting Services
BlackBerry Email Consultant Services
Progent can provide the services of BlackBerry-certified consultants who can assist small businesses to plan, manage, and troubleshoot BlackBerry technology affordably and successfully, doing away with the requirement for an internal BlackBerry expert and reducing the expense and distraction of maintaining a mobile workforce. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-expert experts, Cisco CCIE network engineers, and CISA and CISM-certified security engineers. This breadth of expertise, in conjunction with Progent's efficient remote service delivery model, offers small companies an efficient option for integrating BlackBerry technology productively into their information system.
Database Applications Technology Professional
24 Hour Database Applications Consulting Services
Progent's certified relational database developers offer small and midsize businesses online DBA and programming services for leading database platforms including MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Support services available from Progent include installation and integration, application design and programming, management services, replication strategies, storage management, performance optimization, data migration, security and compliance, backup and recovery options, troubleshooting, and training.
DopplePaymer ransomware recovery Consult
Consultant Services Hermes ransomware recovery
Progent's experienced ransomware recovery experts can help your business to restore a network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Lockbit or Egregor.
Solaris Upgrade Consulting
UNIX Migration
Progent can help your business to plan and execute an efficient migration from a Sun Solaris-based information system to a network powered by Microsoft Windows and suited for supporting Microsoft's popular office productivity suites, commercial applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco consultants and application specialists can help you guard your data and reduce productivity discontinuity by developing an efficient migration strategy that protects your current assets in Sun Solaris application and infrastructure. UNIX-to-Windows migration support expertise offered by Progent include analysis of current environment, migration planning and validation, MS Exchange migration expertise, data and application software porting, and processor and storage migration and consolidation.
Internal Network Security Scan Consultancy
Consultant Internal Network Security Inventory
Progent offers two low-cost service bundles designed to allow small companies to receive an independent security assessment from a certified security consultant. With Progent's External Network Security Inventory Scan, a security expert runs an extensive test of your IT infrastructure from beyond your company firewall to uncover possible weaknesses in the security posture you expose to the public. With Progent's Internal Security Inventory Checkup, a security engineer executes a network scan from a secure machine within your company firewall to assess your exposure to inside assaults. Both security inventory packages are configured and executed from a protected remote site.
Colo Integration Services
IT Services Internet Data Center
Progent’s data center support services are intended for companies with equipment housed at Internet Data Centers or data center colo hosting sites and in need of timely in-person service at the colo facility as well as off-site support from Microsoft and Cisco Certified professionals. Progent provides a full range of data center and data center and colo consulting services such as network architecture analysis, Windows and UNIX server integration and maintenance, troubleshooting for server and telecommunications infrastructure, design and deployment of fault tolerant configurations, architecting and implementing layered security structures, firewall configuration and support, designing load balancing solutions, and planning fault tolerant server clustering configurations.
Services ProSight Email Content Filtering
Award Winning ProSight Email Content Filtering Policies Consultant
Progent's ProSight Email Guard solution uses the technology of leading data security companies to deliver web-based control and comprehensive protection for your email traffic. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This reduces your exposure to external attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a further level of analysis for incoming email. For outgoing email, the onsite security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays inside your security perimeter.
Cybersecurity Team Juniper Junos os
Juniper Junos BGT Security Audit Services
Progent's Juniper Networks-certified network engineer can help your company to plan and deploy Juniper Firewall and VPN technology, optimize and support your infrastructure, and migrate efficiently from outdated products to the latest releases. Progent's Junos OS engineers can also offer support for Juniper's premier network operating system to enable your business to streamline the administration and strengthen the protection of your Juniper VPN devices firewalls, and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can help organizations maintain environments that incorporate a combination of Juniper's OS platforms.
24-7 SCCM 2016 Patch Management Consultant
Online Consulting SCCM 2016 Upgrade
System Center Configuration Manager 2016 automates software deployment across multiple sites, streamlines security and compliance settings control, keeps track of network resources, protects against company data leakage, performs network health monitoring, enables safe self service, and offers a single control mechanism for managing multi-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration specialists can help businesses of any size with any facet of planning, implementing, using and troubleshooting a SCCM 2016 deployment for on-premises, cloud, or hybrid environments.
Emergency Microsoft Hyper-V Server Virtualization Consultant
Microsoft Hyper-V 3.0 Virtual Support and Integration
Progent's network consultants can assist you to analyze the possible advantages of Hyper-V-powered server virtualization for your business, conduct test implementations to verify Hyper-V's compatibility with your line-of-business applications, assess your network architecture for smooth operation with virtual server technology, help you in migrating to Windows Server 2008 and configuring Windows Hyper-V, train your IT personnel to monitor and administer Hyper-V, offer expert consulting support for enhancing the security of your virtual servers, design and test business continuity processes that optimize network availability, and provide continuing consulting and technical support including affordable remote repair and turn-key Help Desk outsourcing.
Herakles Data Center Test Lab Consult
System Testing Specialist
The Progent Test and Training Lab at the QTS Data Center can be used for piloting line-of-business applications, creating efficient system upgrade methodologies, evaluating and tuning performance, planning or verifying disaster recovery solutions, resolving compatibility problems, and establishing training environments for the latest technologies. For Progent customers who lack adequate internal resources to assemble effective pilot systems, the lab cuts capital costs and engineering risk and helps keep critical IT projects on schedule.
Small Business WAP300 AP Specialist
Remote Support Small Business WAP361
Progent's Cisco-certified Wi-Fi integration experts can assist organizations to configure, manage, and troubleshoot Cisco Small Business Wireless APs.
Skype for Business Front End Pool Pairing Consultant
Microsoft Skype for Business Presence Engineers
Progent's consultants offer online and on-premises expertise for organizations of all sizes to evaluate the benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to design a local, cloud-based or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office or Office 365; configure HA mechanisms; connect Skype for Business with your PSTN gateway; and integrate third-party communication systems such as Cisco Video Interop Server. Progent's certified data security consultants can assist you create and validate a security environment for your Skype for Business deployment that is compliant with government and industry standards.
24 Hour Technology Professional Database
Top Database Professionals
Progent's Microsoft-certified relational database consultants can provide small and midsize businesses online support for leading database products including MS SQL Server, Oracle, MySQL, and Microsoft Access. Consulting support offered by Progent include installation and configuration, database design and coding, management support, synchronization solutions, capacity planning, performance optimization, data migration, security and compliance, backup/restore systems, troubleshooting, and webinar training.
Windows 7 Backup and Restore Online Consulting
Windows 7 Wireless IT Consultant
Progent's Microsoft certified engineers offers offsite and on-premises support services to assist you to manage, maintain, and repair PCs based on Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, data and identity protection, disaster recovery, remote connectivity, smartphone and tablet integration, Wi-Fi configuration, and remote network monitoring.
Virtual Support Desk Help and Support
Immediate Helpdesk Sharing IT Consulting
Progent’s Co-managed Help Desk service makes it possible for your IT organization to split the load for Help Desk services transparently between your IT team and Progent's large roster of veteran technical support engineers and matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative service desk solution based on the top shared professional services automation (PSA) platform for managing end-user service requests, ticketing, responsibility, progress tracking, and reporting.
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