About Progent
Microsoft Certified IT Consulting Experts
Frequently Asked Questions
Additional Topics of Interest
Microsoft Windows 10 Configuration Manager Professional
Microsoft Windows 10 Migration Remote Technical Support
Progent's Windows consultants can assist businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from any earlier version of Microsoft Windows. Online and on-premises evaluation and migration support for Windows 10 available from Progent include Return on Investment estimates, project management, compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid solutions, mobile device management and synchronization, telecommuter connectivity, security and compliance, streamlined provisioning and management, network infrastructure design, wired/wireless convergence, disaster recovery planning, group and personal training for IT support staff and end users, and ongoing Call Center support services.
Professionals Solaris Remote
Solaris Online Computer Network Firms
Progent provides national urgent help and consulting services for companies who operate Sun Solaris environments or whose information systems include a combination of Sun Solaris and Microsoft products. Remote IT help provides optimum return for your information technology budget by extending user productivity and limiting the hours billed for network analysis and repair. Sophisticated remote access tools and skilled service specialists and consultants allow Progent to handle most network issues without squandering time and expense by traveling to your site. In the vast majority of situations your network problems can be remediated over the phone or via a combination of phone help and online connectivity. Progent can offer the services of Cisco CCIE network experts and CISSP and ISSAP premier security professionals to assist with the toughest system problems.
Top Network Consultants Network Architect
Enterprise Windows 2003 System Support
For large organizations, Progent can leverage internal network support staffs by offering extensive background in supporting key Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server help. For the nationwide or worldwide enterprise with branches, Progent can perform as a seamless local extension of corporate network management. Progent's enterprise consulting services include corporate-wide security, remote branch office support, network architecture, Sarbanes Oxley compliance, project planning, and top-level support for multiple location network environments based on Enterprise Windows 2003. Progent can offer field engineers and specialists to help with a campus relocation or office move, or a network designer to assist with building or utilizing an Internet Data Center or Hosting Facility.
Cisco VoIP Phones and Unified CM Integration Support
Video IP Phones Technical Support
Progent's Cisco CCIE-certified network infrastructure consultants offer high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Consultancy Flexential Data Center
Flexential Data Center Professionals
Progent makes use of the Flexential Tampa data center primarily to provide private cloud hosting services. Progent has a team of IT consultants based in the Tampa area, and Progent can also provide online expertise from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and veteran DRBC planning experts. Progent can also assist you to design and carry out a move to the Flexential facility with services such as designing system configuration, specifying hardware components, system configuration and validation, debugging, streamling online management, and training your IT staff.
Windows Server 2016 Cloud Witness Specialist
Microsoft Windows Server 2016 Cluster Operating System Rolling Upgrade Specialists
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to design a DR solution based on Microsoft's cloud-tested Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using low-cost hardware, VM Load Balancing for improving the performance and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for fast, affordable creation of a failover cluster quorum witness.
24-Hour Technical Support Services IT Security Alerts
Critical Security Threat Bulletins Auditor
This page contains current updates on security threats, patches, and leading practices. Contact Progent if you need help defending your network against the latest cybersecurity threats.
Windows Mobile 7 Technology Professional
24/7 Remote Support Wireless EMail
Progent's professionals provide expertise in multiple disciplines related to mobile connectivity such as network infrastructure, Activesync, wireless protection, wireless e-mail, Microsoft Windows Mobile, RIM Blackberry, and wireless application programming. Progent's Microsoft and Cisco certified experts can save your company work and money by using their wireless expertise to help you choose and integrate mobile access technologies that fit the needs of your business. Progent can also tune your IT architecture so that wireless PDAs perform better.
24x7x365 Microsoft SQL Server Application Consultant
Microsoft SQL Server Support and Setup
Progent's certified SQL Server application developers and DBAs offer online expertise to help businesses of any size to build, administer, and troubleshoot applications powered by Microsoft's SQL Server RDBMS platform and Microsoft's .NET architecture. Progent's SQL Server experts can provide support for any facet of the application life cycle in environments that range from small office databases to VLDB applications and data warehousing.
An index of content::
Programming Company Amazon hybrid cloud solutions
Reports Amazon hybrid cloud solutions
Progent offers cost-effective online consulting to assist companies of any size to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help you with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, system design, testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.
NetApp MetroCluster and FlexPod Engineers
NetApp SnapMirror Engineers
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering with synchronous replication to deliver rapid, zero RPO disaster recovery between datacenters that are as far as 185 miles away from one another. Progent's roster of veteran IT consultants can assist your business to design, configure, manage, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that aligns with your functional requirements and IT budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster solution by providing help with procedures such as assigning disk pools and shelf IDs, determining aggregate layout, provisioning volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker, setting up a configuration replication network between your storage clusters, and testing your disaster recovery system to prove compliance with industry standards and government mandates.
Microsoft Configuration Manager 2016 Remote Technical Support
IT Consulting SCCM 2016 Peer Cache
Configuration Manager 2016 automates software deployment across multiple sites, centralizes compliance settings management, keeps track of network resources, guards against corporate data leakage, performs network health reporting, enables secure self service, and offers a single control mechanism for managing multi-OS networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration specialists can assist you with any aspect of planning, installing, using and troubleshooting a SCCM 2016 solution for on-premises, cloud, or hybrid environments.
Online Support Services Catalyst Ethernet Switch
Catalyst 1000 Switch Help and Support
Progent's Cisco-certified CCIE consultants can assist your business to configure, manage, upgrade, tune and troubleshoot Catalyst switches. Progent can also help your business to harden the security and compliance of Catalyst switches and move smoothly from outdated switches to current models.
WSUS Professional
Consultants Windows Server Update Services
Microsoft WSUS enables IT administrators to install and track the latest Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Software Update Services, IT staff can fully and easily manage the distribution of updates that are released through Microsoft Update to servers and workstations in an organization. Progent can help you with complex details of the initial configuration of Microsoft Windows Server Update Services such as designing the Microsoft Windows Server Update Services deployment, setting up client's workstations, establishing the Group Policy settings, and making sure your Microsoft WSUS GPO is linked to an Active Directory container appropriate for your system environment.
Emergency Microsoft Exchange 2000 Upgrade Online Support Services
Microsoft Exchange Consultants
Progent is among the most qualified network support firms for integrating email solutions powered by Microsoft Exchange 2000. Progent specializes in helping small businesses get the full advantages of Microsoft Exchange Server 2000 for typical situations including upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 management.
Exchange 2000 Upgrade Consultants
Exchange 2000 Migration Consultants
Progent is one of the most expert information technology consulting firms for creating email and messaging systems based on Microsoft Exchange 2000. Progent specializes in helping small businesses get the full benefits of Exchange Server 2000 under common situations such as upgrading from Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server support.
Consultant Small Business WAP351
Small Business 300 Access Point Technical Support
Cisco's Small Business family of access points are Linux-based devices engineered as value-priced Wi-Fi solutions for light workloads. Progent's Cisco CCIE-certified Wi-Fi network infrastructure experts can provide remote or onsite integration and debugging services to help your organization to design, implement, update, tune, manage and troubleshoot Cisco Small Business Wi-Fi access point environments of any size or architecture.
Skype for Business topology Specialists
Skype for Business Front End Pool Engineers
Microsoft Lync 2010 provides IM, Real Presence, voice/video conferencing, desktop sharing, and both IP-based and PSTN calling. Lync 2010 can enhance the capability of Microsoft Exchange Server, SharePoint and Office or Microsoft 365 and simplify administration through integration with Windows AD. Lync 2010 can also cut expenses by eliminating VoIP equipment and subscription services, PBX gear, or conventional video conferencing solutions. Progent's Microsoft-certified IM and Presence experts offer online and onsite support to help you to maintain and repair your current Lync 2010 deployment or evaluate the benefits of migrating from Lync to Skype for Business, which is the renamed and revamped version of the product. Progent can also help you to design and execute an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Cisco Small Business Network Remote Troubleshooting
CISSP Certified Security Small Business Network Network Engineer
If you have a company IT system with 10 to 50 desktop users, Progent's IT outsourcing services free your organization from dependence on single independent consultant while giving you affordable and reliable access to enterprise-class network support. By delivering IT consulting service when you need it, offering advanced knowledge for key technologies, offering value-added services such as automated server monitoring, and charging only for support you use, Progent offers you an affordable way for optimizing the productivity and profitability of your small business information system. Progent is the intelligent way for small organizations to create and support a robust and safe IT network and to benefit from quick access to the skilled help typically available only to enterprises who can support a sizeable internal IT organization.
Azure Stack integration Specialists
24-Hour Specialist Azure enterprise hybrid cloud solutions
Progent can assist companies of all sizes to migrate all or part of their network infrastructure to Microsoft Azure. This can simplify network administration and lower equipment investments. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to evaluate the benefits and restrictions of different cloud networking models you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and local applications and network infrastructure and ensure that you sidestep the typical mistakes small companies make when migrating to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN connections and also to integrate iPhones and iPads and Google Android handhelds.
On-site Support Hybrid Microsoft 365 Exchange integration
Microsoft 365 mail flow Information Technology Consulting
Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Microsoft 365 and on-premises Exchange deployments. This permits you to have certain Exchange mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist you with any facet of planning, implementing and troubleshooting your hybrid Microsoft 365 Exchange network. Progent's Exchange specialists can provide as-needed support to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is completed on schedule and on budget.
Dynamics GP System Upgrade Planning Professionals
Microsoft Dynamics GP System Migration Planning Consultant
Progent has supported Dynamics GP and Great Plains ERP software for nearly two decades and Progent has delivered integration, software development, training, and debugging since the product's debut. Progent offers top-tier expertise for updating legacy Dynamics GP ERP systems. Progent can help you to plan, validate, and implement a cost-effective upgrade from a an outdated release to the newest release of Dynamics GP.
MS SQL Server Designer
Emergency Firewall Support MS SQL
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the rapid creation of a new generation of enterprise-class applications that can provide your company a critical competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the capability to communicate across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft technology, assures you success in designing, deploying and administering Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET environment.
Microsoft 365 Yammer Integration Support and Setup
24x7 Microsoft 365 Android Integration Remote Support Services
Progent can help you to understand the many subscription plans offered with Microsoft 365, previously called Office 365, and configure your information network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-vendor environments that include Windows, macOS or OS X, and Linux software. Progent can also help you to build and manage hybrid solutions that transparently combine local and cloud products and services.
CRISC Certified Risk and Information Systems Control Auditor Technology Professional
CRISC Certified Risk and Information Systems Control Consulting
Progent can provide the guidance of a CRISC-certified risk management consultant to assist your company to design and implement an enterprise risk management strategy following best practices promoted by CRISC and geared to match your company's risk tolerance, business objectives, and budgetary guidelines.
24x7 Office SharePoint Server 2003 Computer Consulting
SharePoint Server 2003 Consulting Services
Progent's Microsoft-certified consultants can provide businesses of all sizes consulting, troubleshooting, and development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that utilizes web technology for intelligently coordinating people, groups and information. SharePoint offers a common spot for your workers or customers to access, organize, distribute and manipulate relevant data, files, and software and to communicate with one another. Microsoft SharePoint enables quicker and better decisions, more effective access across groups and more economical business processes. Windows SharePoint Services connect workers, clients, workgroups and major tasks with the data they've developed in a way that makes data convenient to find, retrieve and apply. Progent's certified SharePoint consultants can assist you to manage your current SharePoint ecosystem or migrate to the current version of SharePoint.
Cisco and Microsoft Certified Experts Call Center Services Online Consulting
Computer Support Help Desk Services Technical Consultant
Progent's Co-managed Help Desk service makes it possible for your business to share responsibilities for Help Desk support transparently between your IT team and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution built around ConnectWise Manage, the top shared professional services automation platform for managing end-user service requests, ticketing, ownership, progress tracking, and reporting.
Ubiquiti UniFi Security Gateway Engineers
Ubiquiti WiFi Services
Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and switches. Ubiquiti UniFi devices installed throughout multiple sites with any number of APs can be remotely configured and administered using Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, debugging, monitoring, and reporting. Progent can provide the skills of seasoned Wi-Fi consultants who can help you to determine the value of Ubiquiti's UniFi products for your environment and assist you to plan, deploy, administer, and maintain your UniFi solution.
After Hours Consulting Postini
Antivirus Design and Installation
E-Mail Guard by Postini offers constantly upgraded spam and virus filtering, data filtering, and security from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini aggregator and service specialist. If your company is too small to purchase for a regular Postini license, you can still have access to Postini's Perimeter Management technology via Progent's E-Mail Guard anti-spam and anti-virus service program. Progent's expert e-mail protection professionals can show you how to devise an email defense strategy that includes anti-spam and virus defense services and processes.
Power BI On Premises Developer
Development Firm Power BI Gateway
Progent's Power BI consultants can assist you to plan, install, manage, update or troubleshoot your Power BI business analytics solution. Progent can also help you to prep your target data for Power BI reports and dashboards. Progent can help you implement and manage an on-premises, cloud based, or hybrid environment for Power BI.
After Hours Engineers Exchange Server Upgrade
After Hours Exchange 2007 to Exchange 2010 Upgrade Consulting
Progent can provide expert help for every step of your Microsoft Exchange 2010 upgrade including outsourced or co-sourced project management services, site analysis, project planning, specification of all new software and equipment required, recommended vendor sourcing, pilot testing at customer site or at Progent's test facility, setting up temporary coexistence between Microsoft Exchange 2010 and Exchange Server 2003 or 2007, deployment of the solution, deactivating the old system, and training for customer's support group and end users.
24x7 Lync Server 2013 Mirrored Back End Servers Consulting
Lync Server 2013 certificate management Services
Lync Server 2010 supports IM, Real Presence, voice/video conferencing, desktop sharing, and both IP-based and public switched telephone network (PSTN) telephony. Microsoft Lync 2010 can enhance the capability of Microsoft Exchange Server, SharePoint Server and Office desktop or cloud-based Microsoft 365 and simplify administration through integration with Active Directory. Lync can also reduce expenses by eliminating VoIP hardware and subscription services, PBX gear, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence consultants can provide online and onsite support to help your company to manage and repair your existing Lync 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also assist your organization to design and carry out a smooth Skype for Business migration.
24 Hour Network Monitoring Engineer
Monitoring and Reporting Support
Even if your company has a minimal network services group and a limited technology budget, your information system can still have the same high reliability and performance that once required a substantial in-house service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-certified network consultants, the most recent system management products for 24x7 monitoring and threshold alarms, and cost-effective support packages such as a help desk call center to keep your vital business applications and hardware operating.
IT Consultants Chief Information Officer
Part-Time CIO IT Consultant
Progent can provide small companies with an IT management expert who can act as a part-time Chief Information Officer. This part-time CIO can offer strategic direction to help you integrate sensible technology to enhance business processes so they match more closely with your business objectives. Your business can develop and install a well conceived IT plan without incurring the expense of a full-time Chief Information Officer.
Telecommuter IP Voice Network Consulting
Remote Employees VoIP Remote Troubleshooting
Progent can assist small and mid-size companies to implement IP voice technology to provide their telecommuters the advantage of seamless access to the corporate phone network.
Microsoft Exchange IT Consultant
Online Consulting Exchange Server 2007
Progent's Microsoft certified consultants can help you design and deploy a smooth in-place Exchange Server 2007 upgrade plan that avoids network disruption, simplifies long-term support demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multi-server or multi-site migrations, Progent has the knowledge and experience to finish your move quickly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and design offerings include assistance with the configuration of third-party enhancements of Exchange Server 2007 that are best aligned to your business goals.
Azure hybrid cloud solutions Consultancy
Azure cloud integration Integration
Progent can assist companies of any size to move any part of their network infrastructure to the Microsoft Azure cloud. This can simplify network administration and reduce equipment expense. Azure offers a comprehensive library of public cloud services and Progent can assist you to evaluate the benefits and limitations of various cloud computing models you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and local apps and resources and make sure you avoid the common errors small companies make when moving to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN tunnels and to manage Apple iOS devices and Google Android handhelds.
Skype for Business and Exchange UM Server Consultant
Top Ranked Microsoft Skype for Business 2015 Technology Professional
Microsoft Lync Server 2010 supports IM, Real Presence, voice/video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network (PSTN) telephony. Lync Server 2010 can extend the capability of Exchange Server, SharePoint Server and Office desktop or Microsoft 365 and streamlines management through integration with Active Directory. Lync 2010 can also reduce expenses by eliminating Voice-over-IP hardware and subscription services, PBX systems, or legacy video conferencing solutions. Progent's certified IM and Presence experts can provide remote and onsite support to help you to maintain and repair your current Lync 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also assist you to plan and carry out an efficient Skype for Business migration or a migration to Microsoft Teams.
Support and Help CIO
Specialists CIO
Progent can provide the part-time or temporary services of a veteran CIO to offer strategic direction to help you pick and maintain network solutions to match your present needs and that can serve as a firm foundation for your future growth. Progent's temporary Chief Information Officer consulting services offer financial leverage to organizations who want to maximize the benefits from their network investment but who are unable or hesitant to add another executive-level manager to their head count. Because Progent is vendor-agnostic, with a large team of engineers certified to maintain all leading operating systems and connectivity technologies plus a broad selection and application software, Progent is in a unique situation to offer objective advice as well as expert technical help for creating IT systems that fit the particular requirements of your organization.
Server Management Configuration
Setup and Support Server Virtualization
By using virtual servers, businesses can operate many virtual machines on a single physical server. Virtual server technology enables businesses to gain all the benefits of server isolation, but without the expense associated with purchasing extra server equipment. Virtual servers are also the enabling technology behind private clouds, which provide important advantages including lowering the costs of hardware, datacenter facilities, and administration while enhancing information security, network availability, and recoverability. Other key server management options include network monitoring utilities, Microsoft WSUS, and remote system management hardware. Progent's certified server management experts can assist you in all aspects of server virtualization and administration to enable your business to cut expenses and conserve time.
24-Hour Catalyst Wi-Fi 6 and Wi-Fi 6E AP Site Survey Remote Troubleshooting
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Layout Outsourcing
Progent's Cisco-certified Catalyst 802.11ax Access Point experts offer economical remote and onsite support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points.
Wireless LAN Technical Support
802.11ac Wi-Fi Network IT Consultant
Progent can show you how to plan, configure, manage, monitor, and troubleshoot an efficient Wireless network architecture, select appropriate components, and configure access points, bridges, antennas, wireless controllers, and various wireless products. Progent can also help you create a thorough 802.11x system security strategy that is well aligned with the security strategy for your entire business network.
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