Additional Topics of Interest

Telecommuter Helpdesk IT Consultants
24-7 At Home Employees Helpdesk Services Support and Setup

Progent offers small and medium-size organizations overflow or comprehensive Help Desk call center services for a remote workforce.

Automatic Network Topology Mapping Network Consultants
Network Services Monitoring Computer Consultant

ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to map, track, enhance and troubleshoot their connectivity hardware such as switches, firewalls, and load balancers plus servers, printers, client computers and other devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology maps are always updated, copies and displays the configuration of almost all devices on your network, tracks performance, and generates notices when problems are discovered. By automating complex network management activities, ProSight WAN Watch can cut hours off ordinary tasks like making network diagrams, expanding your network, locating appliances that require important software patches, or resolving performance bottlenecks.

SCVMM 2016 and VMware ESXi Network Consultants
SCVMM 2016 and VMware ESXi Support Services

Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of IT infrastructure monitoring and management tools and is designed to offer a unified solution for deploying and administering virtualized datacenters across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consultants can help organizations of all sizes with any aspect of designing, implementing, and managing a SCVMM 2016 solution. Progent can assess your virtualization architecture, show you how to migrate efficiently from legacy releases of VMM, design processes for building and deploying virtual machines and VM hosts, implement high-availability compute and storage clusters, integrate your datacenter infrastructure with public clouds, set up virtual switches and load balancers, develop and debug PowerShell scripts, and help you evaluate the potential advantages of new technologies such as Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization professionals offer advanced Windows Hyper-V consulting and VMware ESXi expertise.

Troubleshooting Wireless LAN
After Hours Onsite Technical Support WiFi 6

Progent's Wireless Consulting Services offer a fast, affordable option for businesses of all sizes to integrate, manage, monitor and repair advanced wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and install hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

Printer firmware patch management Consulting
Specialist Patch management services

Progent's support services for patch management offer businesses of all sizes a flexible and cost-effective alternative for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your servers, such as printers, infrastructure appliances such as switches and Wi-Fi APs, and Internet-of-Things devices such as alarms and health monitors.

Consultant Microsoft SQL
Forensics Services MS SQL

Microsoft SQL Server 2005 delivers powerful, standardized tools to IT professionals as well as to information workers, lessening the complexity of designing, deploying, managing, and using enterprise information and analytical programs in environments ranging from handheld devices to corporate information systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 require a network consultant with real-world expertise and broad knowledge in designing and building data-driven, end-to-end business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.

Exchange Online Archiving Specialists
Help and Support Microsoft 365 Exchange migration

Microsoft allows you to create seamless hybrid environments that combine Microsoft 365 and on-premises Exchange systems. This allows you to have specific Exchange mailboxes hosted at your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help you with any facet of designing, integrating and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can deliver occasional support to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange initiative is completed on schedule and on budget.

District of Columbia Designers
Outsource IT North Dakota

Progent's National Support Center provides national remote support for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Certified service experts offer phone support and remote secure network access to isolate and resolve network problems rapidly and economically. The scope of IT expertise available from Progent's staff of country-wide support engineers allows Progent to escalate even the most difficult problems to appropriate specialists as required.

SharePoint InfoPath Forms Services Configuration
SharePoint Excel Services Support and Integration

Progent's Microsoft-certified consultants offer affordable remote support and programming services to help you to design, implement, administer, and maintain Microsoft SharePoint 2010 environments that can include web pages that can function as intranets, extranets, document and media management applications, wikis, data warehouses, business analytics, enterprise-wide search engines, workflows, and other tools to support and improve collaboration. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with third-party databases as well as with Microsoft's popular desktop programs including Excel, Word, Outlook, and Project. Progent can help you to migrate from earlier releases of SharePoint or move a mix of web technologies into a consolidated and easily managed SharePoint 2010 solution.

Emergency Security Contractors Palo Alto Networks
Palo Alto Networks User-ID Security Consultant

Progent's Palo Alto Networks firewall experts can show you how to choose, configure, and manage Palo Alto Networks firewalls to provide a next-generation security ecosystem that spans your data center and cloud-based assets and guards all users anywhere with any endpoint device.

Tracking Service Costs Support Outsourcing
Microsoft and Cisco Certified Expert Service Reporting Configuration

Progent uses a sophisticated support reporting system that records and formats detailed documentation for all delivered services. Unlike many freelance consultants or small service firms who offer scant documentation or specifics of tasks performed, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the support documentation transmitted by every consultant to every customer. The discipline of documenting and organizing support records results in more efficient service and eliminates a slew of common problems such as when a service customer is effectively held captive to a consultant who refuses to release the keys to the kingdom.