Progent can help your business in any and all facets of your migration to Microsoft Exchange Server 2016 including planning HA infrastructure for a local, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up HLB for high-availability CAS services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent provides national remote technical support and consulting services for companies who run environments based on variants of Linux or whose information systems feature a mix of Linux platforms/Linux and Microsoft technology. Online network consulting offers maximum return for your IT dollar by preserving client efficiency and limiting the time charged for computer analysis and repair. Advanced online access utilities and experienced service specialists and consultants combine to enable Progent to handle the majority of network problems without wasting time and money by traveling to your site. In the vast majority of cases your network issues can be dealt with by telephone or via a combination of telephone help and remote network analysis. Progent can make available Cisco CCIE network experts and CISM and CISSP premier security specialists to help with the most difficult network problems.
Progent's Palo Alto Networks firewall experts can show you how to choose, configure, and manage Palo Alto Networks PA-Series firewalls to provide a next-generation cybersecurity solution that extends across your on-premises and cloud assets and protects any user at any location with any device.
Progent's Standard Help Desk Services offer a comprehensive service desk solution that manages all facets of online desktop technical support from service requests through ticketing, screen sharing, status tracking, problem solving, and reporting. Help Desk services are offered at a substantial discount from Progent's normal Level 1 desktop service rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve complex problems.
Progent’s Microsoft certified consultants provide small and medium size companies enterprise-level consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to install critical software rapidly and automatically to specified workers, reduce product costs and stay compliant by determining patterns of usage, enhance Windows security by improving your knowledge of vulnerability and by installing critical patches, manage your external workforce through accepted standards independent of connection or location, and reduce operational expenses by fully exploiting the management capabilities built into Windows. Progent’s SMS consulting professionals can help you use SMS effectively for automated software and application deployment, security patch administration, and resource tracking management including program and appliance inventory.
Microsoft Windows Server Update Services enables IT managers to deploy and monitor the most recent Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, IT staff can completely and easily manage the installation of updates that are released via Microsoft Update to servers and desktops in an organization. Progent can assist you with technical details of the initial configuration of Microsoft Windows Server Update Services such as designing the Microsoft Windows Server Update Services deployment, setting up client's computers, establishing the Group Policy parameters, and ensuring your Microsoft SUS Group Policy Object is associated with an Active Directory container appropriate for your network environment.
Progent's certified SharePoint Server 2019 and SharePoint Online experts offer economical remote and on-premises consulting, software development, and technical support services for organizations of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help customers plan and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud-based components into a cohesive information management solution.
Progent's Cisco-certified CCIE network engineers can help your company to maintain your existing PIX or Cisco ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, integrate, tune, administer and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services
Secure Application Publishing with Internet Security and Acceleration Server 2006 allows more control over intranet applications while supporting increased efficiency by making these applications available to authorized remote users. ISA Server 2006 helps guard business applications, services, and data across all network components with stateful packet inspection and comprehensive publishing wizards. Progent's Microsoft-expert ISA Server consultants can show you how to plan, deploy, set up, and support ISA Server on your system so that your company achieves a highly functional and affordable balance of security, productivity, and performance.
For assistance writing, improving, or troubleshooting business aplications for Windows, any version of Linux, or the Web, Progent’s expert team of programmers, relational database designers, and software project managers can help make sure you get the job done on time and within budget. Progent's experienced software developers can provide cost-effective and efficient remote consulting for projects as simple as creating Vidual Basic macros for Office Excel or as challenging as rolling out mission-critical RDBMS applications built on SQL Server ,Oracle, or MySQL.
Progent's Juniper Networks-authorized network consultants can assist your company to plan and deploy Juniper Firewall/VPN technology, enhance and support your infrastructure, and upgrade smoothly from outdated devices to current versions. Progent's Junos OS consultants can also provide expertise with Juniper's flagship network control software to help your business to simplify the management and strengthen the protection of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS software productss and can help you maintain networks that include a combination of Juniper's software platforms.
Progent's UNIX family support experts provide small and mid-size businesses and software developers help with managing and supporting UNIX, Linux or Solaris systems that operate with Microsoft-powered technology. Progent offers your business contact with UNIX consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA certification. This broad range of experience offers you an easy single consulting firm to help you create and manage a protected and reliable cross-platform network and communications solution that allows UNIX and Microsoft coexistence by integrating MS Windows with major variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Progent's certified SonicWall firewall consultants can show you how to integrate, maintain, and troubleshoot SonicWall firewall appliances including the current SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 2040 products. Progent's CISM and GIAC-certified cybersecurity consultants can help you incorporate SonicWall firewalls into an end-to-end security plan and build protection into your business practices.
For large businesses, Progent can leverage internal IT groups by offering world-class background in supporting key Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branches, Progent can perform as a seamless local supplement of corporate IT management. Progent’s enterprise support services include corporate-wide security, online branch office support, network design, Sarbox compliance, project management, and top-level service for multiple location office environments powered by Enterprise Windows 2003. Progent can provide field engineers and specialists to help with a campus relocation or office move, or a system architect to help with setting up or using an Internet Data Center or Hosting Facility.
Progent’s certified Cisco network security consulting professionals offer high-level PIX and ASA Firewall consulting services covering infrastructure design, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers robust user and application policy enforcement, sophisticated attack protection, and safe access services. Ranging from economical, easy-to-install desktop appliances for small and home offices to modular gigabit products, Cisco PIX Firewall and ASA Firewalls provide a high level of protection, performance, and high availability for IT systems of all sizes. PIX and ASA Firewalls are based on a hardened, specially designed operating system, minimizing common OS-specific security holes.
Progent's wireless site survey services assist you to design, implement and troubleshoot a Wi-Fi network optimized for your facilities, offering your business a wireless solution that has the coverage, performance, capacity, data protection, and hand-off ability your company needs.
VMware's popular Site Recovery Manager is an extension to VMware vCenter that allows you to orchestrate, automate and test a consistent runbook for restoring services rapidly following a breakdown. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, plus transparent site migration, failback and re-protect. SRM also allows non-intrusive testing for disaster recovery, upgrades and fixes and can generate reports to verify complete service restoration, validate Service Level Agreements and prove DR compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to help you to plan, configure, test and manage a DR solution based on VMware Site Recovery Manager.
Progent's Solaris platform support experts provide small and mid-size companies and software developers assistance with administering and supporting Solaris environments that run with Microsoft-powered technology. Progent offers your business contact with Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide range of expertise offers you a convenient one-stop source to help you build and manage a secure and robust mixed-platform connectivity and communications solution that supports Solaris and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Progent’s Technical Response Center (TRC) offers nationwide extended hours remote support for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals offer after-hours telephone help and remote secure computer connection to isolate and resolve network problems rapidly and economically. The scope of technical experience represented by Progent's team of country-wide support professionals makes it possible to escalate even the toughest problems to appropriate specialists as required. For urgent problems, the Technical Response Center tries to answer your call for support within one hour.
Progent’s IT outsourcing packages provide affordable network support for small businesses. Whether it includes designing network architecture, setting up an internal Help Desk or outsourcing a one, deploying an updated email system, monitoring your system, or developing a web-based business solution, outsourcing your network engineering services can reduce expenses and minimize risks, permitting network support expenses to grow in a more moderate and controlled fashion than is possible by building up a large, all-purpose in-house IT staff. Progent’s Outsourcing White Paper and datasheets show how Progent can enable you to create a protected and highly available system foundation for your vital applications powered by Microsoft Windows including Microsoft Office XP, Office 2003, and Office 2000.
Microsoft Lync Server 2013, renamed Skype for Business, enables businesses of all sizes to build a manageable and secure communications ecosystem that permits a BYOD computing style with IM, real-time presence, audio/video and web meetings with app sharing, and both IP and PSTN telephony enabled for a broad range of stationary PCs and handheld devices. Progent's Microsoft-certified Lync 2013 experts and network integrators can assist your company to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-based (via Lync Online) or mixed model suitable for your present and future goals, implement Lync 2013 in a way that expedites your return on investment, and provide custom webinar and on-premises training to your management team and users. Progent has in-depth expertise in key pieces of a Lync Server 2013 solution including Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to combine Lync 2013 with popular Office and Office 365 apps including Outlook and PowerPoint.
Microsoft, Cisco and Security Certified Experts Small Business Network Specialists
Progent can help you in all facets of your migration to Microsoft Exchange Server 2016 including planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; determining mass storage capacity required for your VMs, mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; designing, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's Microsoft certified consultants can show you how to define and deploy a smooth in-place Microsoft Exchange 2007 migration plan that minimizes productivity downtime, reduces ongoing service demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multi-server or multi-location upgrades, Progent offers the experience to complete your move quickly and affordably. Progent's Exchange 2007 help, repair, and consulting offerings include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging implementations based on Exchange Server 2007.
Progent's Cisco-certified Wi-Fi technology consulting experts can assist organizations to deploy, manage, and troubleshoot Cisco Wi-Fi products such as Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.
Progent's Microsoft Premier professionals offer expert consulting for corporate-wide deployments of Microsoft Exchange 2007. Progent's experts can show you how to prepare for multi-site Exchange installations or updates and can provide local technicians to help enterprises with installations of Exchange Server 2007 in the or any region covered by Progent's consultants.
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, deploying, optimizing and troubleshooting System Center Operations Manager environments and offer organizations of any size expert remote or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to install and set up SCOM 2012 management packs according to best practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive online or on-premises technical support to help you to fix serious problems uncovered by Microsoft SCOM 2012.
Microsoft allows you to create seamless hybrid environments that integrate Office 365 and on-premises Exchange deployments. This allows you to have certain mailboxes located at your physical datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can help you with any facet of designing, integrating and troubleshooting your hybrid Office 365 solution. Progent's Exchange specialists can deliver occasional support to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is carried out on time and on budget.
Progent’s IT outsourcing services provide economical computer support for small businesses. Whether it involves designing system infrastructure, creating an in-house Help Desk or outsourcing a one, deploying an updated e-mail system, monitoring your system, or developing an on-line eCommerce solution, outsourcing your network engineering services can reduce costs and minimize uncertainties, permitting network support expenses to grow in a more moderate and controlled manner than is possible by building up a bulky, knowledgeable internal network support organization. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to create a protected and highly available network foundation for your critical business software based on Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Microsoft Lync Server 2013, rebranded Skype for Business, allows businesses of any size to create a centrally managed and protected communications ecosystem that permits a Bring-Your-Own-Device computing style with IM, real-time presence, audio/video and web conferencing with application sharing and whiteboard, as well as IP-based and PSTN calling enabled for a wide range of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync 2013 consultants and system architects can help your company to assess the business benefits of Lync 2013, create an in-house, cloud-based (via Microsoft Lync Online) or hybrid model appropriate for your current and future goals, deploy Lync 2013 in a way that expedites your ROI, and provide live online and onsite training to your management staff and users. Progent offers expertise in key pieces of a Lync 2013 deployment including Microsoft Windows Server, SQL Server and Exchange, and Progent can assist your organization to integrate Lync Server 2013 with key Office and Office 365 apps such as Outlook and PowerPoint.
E-Mail Guard is a complete solution for blocking spam and viruses. E-Mail Guard addresses the protection and management of company email by offering constantly updated spam and virus blocking, policy management, content filtering, and defense against email-based DHA and DDoS attacks. E-Mail Guard also features monitoring, administration and reporting tools as well as outgoing email filtering to let you repair your email system and specify and enforce corporate security policy.
Progent's Citrix-certified engineers can help you to evaluate the strategic benefits of XenServer as well as other Citrix platforms, and can help your IT organization to design, validate, execute, troubleshoot, and maintain a Citrix XenServer solution. Progent can in addition analyze your existing XenServer environment and help you to optimize consolidation, performance, protection, uptime, and disaster recovery.
Windows Server Essentials is a value-priced, entry-level operating system that enables small organizations to transition from the traditional physical in-house datacenter to the new hybrid computing model that includes both local and cloud-based software and infrastructure. Progent's consultants can provide budget-friendly remote consulting and technical support services for Microsoft Windows Server Essentials. Progent can assist you to assess the possible business benefits of migrating to WS 2012 R2 and implementing a hybrid local/cloud model for your network ecosystem. Progent can provide comprehensive project management support to help you plan and carry out an efficient migration to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Azure Cloud platforms and services. Progent also offers as-needed consulting help, troubleshooting, and customized training.
For companies that have a mix of Apple Mac and Windows computers, there exist two popular alternatives for running Windows-dependent software on a Mac: remote access to an actual Windows computer or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to connect a Mac to a networked Microsoft Windows-powered computer to use Microsoft Windows programs and share network resources. Virtual PC for Apple Mac emulates Windows on an Apple Mac system so that you can use Windows programs directly. Progent's macOS and Mac OS X technology consultants can help your company to manage these products for using Microsoft Windows software on your Macs and can also help your business to evaluate and configure third-party products for Microsoft Windows platform simulation.
Progent has a long background providing a full-spectrum of remote network support and urgent repair services to local governments and school districts across the United States. Progent is one of the pioneers in providing expert online network consulting and has provided network support to organizations in all 50 states. Remote support eliminates travel expenses and resolves issues faster than on-premises support.
Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, optimizing and repairing SCOM solutions and can provide companies of all sizes expert online or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to plan a topology for SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent can also help you to import and set up System Center 2012 Operations Manager management packs based on leading practices for monitoring network infrastructure and Microsoft and 3rd-party applications and services. Also, Progent can provide responsive online or onsite technical support to help you to remediate serious problems uncovered by Microsoft SCOM 2012.
Progent offers cost-effective remote consulting to help your business to design, deploy, and fix any facet of your iPhone and iPad and Windows integration efforts and is available for quick tasks to help you get past specific technical roadblocks or major engagements to help you finish business-critical initiatives on time and within budget. Progent has expertise in local, cloud-based, or hybrid environments and can help you build or maintain a resilient, protected and scalable network infrastructure that is best suited to your mode of computing. Progent can also provide online or onsite training to show you how to manage and use your iOS devices in a safe, team-oriented environment that maximizes the business value of your IT system.
Progent can assist companies of all sizes to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network management and reduce equipment expense. Microsoft Azure includes a comprehensive library of public cloud services and Progent can help you to evaluate the advantages and limitations of various cloud computing architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and local apps and network infrastructure and ensure you avoid the common errors small organizations make when migrating to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN connections and also to integrate Apple iOS devices and Google Android handhelds.
Progent can help you with any stage of Azure cloud migration such as needs analysis, prerequisites evaluation, solution design, pre-production testing, deployment, centralized management, performance tuning, license controls, disaster recovery strategies, security planning, and regulatory compliance validation. Progent can assist your IT staff to configure and troubleshoot firewalls and VPN tunnels so your users can securely access to Azure-based services, and Progent's Microsoft-certified consulting experts can assist you integrate critical Microsoft technologies to run in Azure including Microsoft Windows Server, Exchange, SQL and SharePoint. Progent can also assist your organization to set up a hybrid cloud environment that seamlessly integrates physical datacenters with Azure resources.
Progent can provide affordable online access to a certified Oracle DBA consultant or an Oracle software developer. Progent offers advanced database administration services for any version of Oracle including 10g and 11g and can also assist you to design, build, enhance, or fix Oracle applications based on SQL and PL/SQL. Progent also can provide consulting for Data Guard and Streams replication technologies and ASM file/volume manager.
Widows Server 2012 R2 Hyper-V enhances virtualization in key areas such as multitenancy, agile infrastructure, cloud support, scalability and performance, and high availability. Progent's Microsoft-certified consulting experts can help your company to take advantage of Windows Server 2012 R2 Hyper-V to deploy and maintain virtual servers to cut network expenses and improve productivity.
Progent's Microsoft-certified consulting experts can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from an older release of Windows. Online and on-premises assessment and migration support for Microsoft Windows 10 available from Progent's consultants include Return on Investment analysis, project management, compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile management and synchronization, telecommuter connectivity, data and identity security, automated provisioning and management, network infrastructure optimization, wired/wireless convergence, business continuity planning, group and personal training for network management personnel and users, and post-migration Call Center support services.
Progent provides consulting services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and maintain a WatchGuard Firewall product that fits your security requirements and budget. Progent can help you to manage outdated WatchGuard firewalls or upgrade smoothly to modern WatchGuard firewall solutions.