About Progent
Microsoft Certified IT Consulting Experts Frequently Asked Questions
Additional Topics of Interest
Microsoft Exchange 2016 Upgrade Consulting
Consulting Microsoft Exchange Server 2016 Upgrade Planning
Progent can assist your business in any and all phases of your migration to Microsoft Exchange Server 2016 such as designing high availability system topology for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; determining storage requirements for your VMs, mailbox databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web.
24 Hour SCDPM 2012 Backup and Restore Consultant Services
SCDPM 2012 and Azure Online Technical Support
Progent's Microsoft-certified consultants offer online or onsite support to help businesses of any size to plan, implement, administer, and repair a backup-and-restore solution built around System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from earlier releases of Data Protection Manager or from a different backup platform, and Progent can integrate your Data Protection Manager implementation for on premises, cloud, or hybrid datacenters. Progent offers occasional help for resolving particularly challenging issues, or comprehensive project management support. Progent can also help your business to design Data Protection Manager into a comprehensive disaster recovery plan.
Disaster Recovery Test Lab Technology Professional
System Testing Consultant
The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for testing line-of-business applications, developing efficient system upgrade methodologies, evaluating and optimizing performance, designing or validating disaster recovery solutions, mitigating compatibility problems, and establishing training systems for new products and technologies. For Progent clients who lack sufficient in-house resources to configure proper pilot systems, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep vital network projects on schedule.
Setup and Support Meraki Wave 2 AP
Meraki MR53 Access Point Online Technical Support
Progent's Meraki wireless access point consultants offer online and onsite support services to help organizations of all sizes to plan, install, manage, expand or troubleshoot Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help you to set up and support Meraki-based wireless infrastructure for sites that can range from a teleworker's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also help you to configure other Cisco technology including Catalyst and Nexus switches, ASR routers and ASA firewalls to create a cohesive network infrastructure that provides the same connectivity, responsiveness, security, ease of management and uptime for wired and wireless clients regardless of their location or device.
Consult Exchange Server Hosting
Exchange Hosting Technology Professional
Progent's Microsoft Exchange Server Hosting and Management Services offer a world-class data center with redundant electrical and cooling systems,
Windows and Linux Remote Consulting
Linux, Windows Engineer
If your office network mixes Linux-based products platforms with Microsoft Windows, Progent can assist you to incorporate your servers into a unified environment that permits all your operating systems to coexist for easy management, seamless dataflow, high reliability, superior performance, and tight protection. Progent's UNIX/Linux and Windows coexistence support offerings include IT infrastructure integration and support, consulting for Windows services for UNIX, online server monitoring and administration, online technical support and troubleshooting, in-person technical support, and Help Desk Call Center support.
Remote Troubleshooting Systems Management Server 2003
IT Services Systems Management Server
Progent’s certified consultants offer small and mid-size companies enterprise-grade consulting services for Systems Management Server and System Center Configuration Manager 2007, Microsoft's standard tools for change and configuration automation. System Center Configuration Manager 2007 is Microsoft's new name for the change management platform formerly known as SMS Server. System Center Configuration Manager 2007 offers a variety of enhancements to SMS Server 2003 such as full automation, integrated Windows Vista Windows Server 2008 support, quarantine support, and boot image management. Progent’s certified consulting professionals can help you use SMS or Configuration Manager 2007 effectively for streamlined OS and application deployment, security patch administration, software metering, and licensing reconciliation. Progent's consultants can also help you to migrate smoothly from SMS Server 2003 to System Center Configuration Manager.
Microsoft Exchange Server Migration Consultant Services
Microsoft Exchange Server Upgrade Technology Professional
Progent's Microsoft-certified consultants can deliver affordable online and on-premises support to implement your migration to Microsoft Exchange Server 2010, generate thorough documentation of your new email environment, educate your IT staff and users to get them up to speed rapidly on Exchange 2010, and provide continuing management consulting and engineering help. Progent's consultants can also assist you to migrate from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
Managed IT Services Consultants On-site Technical Support
Emergency ProSight Remote IT Management Consultant
Progent's ProSight family of managed IT services are geared to offer organizations who have minimal in-house network administration and support teams with affordable access to enterprise-class management tools and technical experts. Advantages of the ProSight line of managed services include flat-rate network management costs, smart automation of routine management tasks, ongoing absorption of the latest technology, smooth migration from legacy technology to modern solutions, improved alignment of information technology with business goals, guidance from seasoned IT experts, and allowing management to concentrate on business issues instead of fast-evolving computer technology.
Remote Monitoring and Reporting Technical Support
MOM 2007 Online Help
Progent's Microsoft-certified consultants have over a decade of experience planning, deploying, optimizing and repairing SCOM environments and offer organizations of all sizes advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for SCOM 2012 servers that delivers the performance and availability needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to install and set up SCOM 2012 management packs according to industry best practices for tracking network infrastructure and both Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive online or on-premises troubleshooting to help you to remediate serious issues uncovered by Microsoft SCOM 2012.
Azure migration Programming Companies
Azure Stack integration Specialist
Progent can help small businesses to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT management and reduce hardware expense. Azure includes a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and restrictions of different cloud computing models supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local apps and resources and make sure you sidestep the common errors small organizations make when migrating to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also assist you to prepare firewalls and VPN connections and to manage Apple iOS devices and Google Android handhelds.
Online Technical Support ASA Firewall with Firepower
Firepower IT Services
The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-premier CCIE network consultants can help you to manage your existing PIX or Cisco ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, deploy, tune, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft Exchange Remote Support Services
Exchange 2007 Support Outsourcing
Progent's Microsoft certified support team can help you define and deploy an efficient in-place Exchange Server 2007 upgrade strategy that avoids network disruption, reduces long-term service demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multiple server or multi-location migrations, Progent has the background to complete your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting services include expertise with the integration of third-party add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging implementations powered by Microsoft Exchange Server 2007.
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Ubiquiti UniFi Wave 2 WiFi access point Specialists
Ubiquiti switch Engineer
Progent can provide quick access to the expertise of seasoned Wi-Fi consultants who can help organizations to assess the benefits of Ubiquiti UniFi Wi-Fi APs for your company and assist you to plan, deploy, maintain, and debug your UniFi network. Progent can also conduct a Wi-Fi site survey to assist you to select, provision, and position UniFi wireless APs for your required coverage and throughput.
ProSight Email Guard Spam Filtering Consulting
After Hours ProSight Email Encryption Consultant
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to deliver web-based management and world-class protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with a local gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from reaching your network firewall. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a deeper level of analysis for inbound email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The onsite gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter.
SQL Server 2014 Monitoring Help and Support
Support and Help SQL Server Management Studio
SQL Server 2014 includes major enhancements in critical areas including performance, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that operates seamlessly across all types of applications including OLTP, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite consulting services that include system design, deployment, administration, troubleshooting, and software development expertise to enable businesses of all sizes to achieve fast return from their SQL Server 2014 deployment.
Microsoft MCP Jobs Available
Contractor Recruiter Cisco Consultant
Progent is hiring a range of full-time employees such as solutions-driven MCSEs; system experts with Cisco CCNP or CCIE credentials; and consultants for fault-tolerant network design with backgrounds in mobile access, wireless networking, high-availability environments, business continuity planning, data preservation, and VMware technology. We are also looking for workstation support technicians, off-site troubleshooting specialists, and CISSP or CISM accredited security professionals. We are also hiring veteran managers and administrators who can operate efficiently in Progent's high-growth, virtual office model. Progent works with independent professionals with proven knowledge and working background in crucial IT areas outside Progent's primary service focus. Our Experts Team hires independent consultants who can provide consulting and programming support for mission-critical applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have in-depth expertise with popular platforms such as Linux derivatives, Macintosh, or Sun, or offer expert help in technologies such as telecom, web development, EDI, web commerce, or database management. Freelance contractors premier by us cooperate with our in-house engineers to provide comprehensive IT services for small and midsize company networks.
Small Business Computer Consultant Microsoft
24/7 Microsoft Office System Computer Network Consultants
Progent's pricing policy is to charge for online support and in-person help per minute. Consequently, you are charged exclusively for received support. Progent does not impose a higher rate for off-hours or urgent support, and inside California or in areas where Progent offers on-premises service, Progent does not charge for travel time except for urgent support where on-site time is less than 4 hours. Also, Progent imposes no minimum charge and asks no monthly commitment for support services delivered during normal business hours. Many support organizations impose substantial minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity does away with large invoices for fast fixes so you won't be forced to allow simple problems to fester.
SharePoint Foundation Online Consulting
SharePoint Foundation Help and Support
Progent has been providing SharePoint consulting services since the first product was published over a a dozen years, and Progent has the breadth and depth of technical know-how to help organizations of any size to plan and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that add significant business value to your IT investment. Progent's Microsoft-certified consulting team can help your company to assess the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from another collaboration solution; decide whether an on-premises, online or hybrid deployment is best suited for your busi9ness; and select the right edition of SharePoint 2013 for your purposes. Progent offers full project management support or can assist in individual jobs associated with your SharePoint 2013 deployment.
School District Exchange Professional
Top Quality Small Government Consultant Services
Progent has a long background providing a broad range of remote network consulting and emergency troubleshooting services to local governments and schools across the U.S. Progent is one of the pioneers in providing advanced remote IT consulting and has delivered IT support to organizations in every state. Remote support eliminates travel costs and solves issues more quickly than onsite service calls.
Catalyst 4500 Switch Professional
Catalyst Switch VSS Technical Support
Progent's Cisco-certified CCIE experts can help organization to set up, manage, upgrade, tune and debug Catalyst switches. Progent can also help your business to enhance the security and compliance of Catalyst switches and migrate smoothly from outdated appliances to current devices.
Programmer Amazon EC2 migration
Amazon EC2 instances Programming Firms
Progent can provide cost-effective remote support to assist companies of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Amazon Glacier for value-priced archival storage. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, system design and review, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN connections and can help you deploy all-cloud or hybrid cloud environments that efficiently incorporate Amazon AWS resources. Progent can provide occasional consulting to assist you to resolve complex technical issues or Progent can provide project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS platform on time and on budget.
Office Word for Mac Integration Companies
Office Word document sharing Professionals
Progent's Microsoft Office Word and Office 365 Word consultants offer a wide selection of economical remote support services to assist your organization to manage and troubleshoot your existing Microsoft Word solution or assist you to move to a newer version of Microsoft Office Word. Services available from Progent's experts include VBA programming, isolating and fixing compatibility problems between various releases of Word, interfacing Office Word with different Microsoft Office apps like Excel and Outlook or with third-party data sources and plug-ins,network optimization for dependable. reliable cloud connectivity, security and compliance consulting, smart phone integration, and remote training classes tailored for your special requirements.
Technology Professional Private Cloud Integration
Immediate Professional Private Cloud Virtual Datacenter Hosting
Progent's Private Cloud Hosting service offers comprehensive hosting of a small organization's production servers in a solution that gives the maximum degree of availability and scalability and is in addition simple to transfer to any data center. Progent's Private Cloud Hosting and Management options are based on mature virtualization platforms that allow small companies with multi- platform IT systems to economize significantly on the costs of capital equipment, infrastructure maintenance, and IT administration while achieving world-class reliability and an unmatched degree of vendor independence.
Best 64-bit Upgrade Integration Services
24x7 64-bit Server Computer Consultant
Progent's Microsoft-certified engineers can help you design, document, implement, manage, and repair a network-wide migration to 64-bit server and client OS software and business applications. Progent can help you test your 64-bit infrastructure to make sure it handles all of the key 32-bit programs which you want to retain plus the latest 64-bit editions of applications you plan to install.
Cloud Protection for Email Consulting Services
ProSight Email Spoofing Protection Engineer
Progent's ProSight Email Guard uses the technology of top data security companies to deliver centralized control and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This decreases your vulnerability to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a deeper layer of analysis for incoming email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email that stays inside your corporate firewall.
Troubleshooting Exchange and Apple Mac
OS X and Exchange Troubleshooting
Exchange Servers and Macintosh computers can work together efficiently. Progent's Mac and Microsoft premier consultants can help you install Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to collaborate with teammates who run Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can collaborate, enabling Mac users to get and send messages, examine the Exchange global address list, copy addresses, synchronize calendars, and alert fellow workers to conferences via your Exchange account. Progent will verify that your Exchange Server is appropriately configured and that LDAP and Outlook Web Access are working. Progent also can provide customized one-on-one Entourage education.
Private Cloud Hosting Technology Professional
Private Cloud Integration Consultant Services
Progent’s private cloud hosting service allows small and midsize organizations to run key applications like Microsoft SQL and Exchange from a secure Tier III data center facility on fault-tolerant hardware with offsite backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup replication and restoration. Smaller organizations can take advantage of Progent’s private cloud hosting service to avoid major investments in the acquisition, upkeep, and management of network equipment and facilities while achieving the highest levels of system availability and physical security.
IP Address Management Network Engineer
ProSight Infrastructure Monitoring Outsourcing
Progent’s ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map, monitor, enhance and troubleshoot their networking appliances like routers and switches, firewalls, and wireless controllers as well as servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are kept updated, captures and displays the configuration of almost all devices on your network, monitors performance, and generates notices when problems are discovered. By automating time-consuming network management processes, ProSight WAN Watch can knock hours off ordinary chores such as making network diagrams, expanding your network, finding devices that require critical software patches, or isolating performance problems.
At Home Employees Collaboration Online Help
Offsite Workers Collaboration Outsourcing
Progent can assist small and medium-size organizations to deploy collaborative applications to permit their at-home employees to engage in productive teamwork with colleagues and customers.
CRISC Risk Identification Online Technical Support
Risk Response Configuration
Progent's disaster recovery planning and business continuity engineers can show you how to design a disaster recovery strategy to prepare for an IT system disaster. Progent can show you how to create a complete disaster recovery plan that includes scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified engineers can also help you create an affordable, non-stop network architecture that addresses availability issues covering a wide array of network technologies and procedures.
Meraki Wireless Access Point Consultant
Meraki MR32 Access Point Network Consultant
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to plan, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a large campus or a multi-site enterprise. Progent can also assist clients to incorporate other Cisco devices for streamlined management.
Office 365 mail flow Online Consulting
Network Consulting Office 365 and on-premises Exchange
Progent can assist your business to understand the wealth of subscription plans offered with Office 365 and integrate your network with Office 365 in a way that delivers maximum business value. Progent supports multi-vendor environments that incorporate Windows, macOS, and Linux software. Progent can also assist your business to create and manage hybrid solutions that seamlessly combine local and cloud resources.
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