Enterprise Support Services
Project Management Services: Requirements Definition, Testing, Deployment, Tuning
Additional Topics of Interest
Server Management Specialist
Virtual Server Engineers
With virtual servers, businesses can run many virtual servers on one actual server. Virtualization technology allows companies to gain all the advantages of server isolation, while avoiding the expense associated with buying additional server hardware. Virtual servers are also the enabling technology behind private clouds, which offer major benefits including lowering the costs of hardware, datacenter facilities, and management while enhancing information protection, network reliability, and recoverability. Other useful server management options are server monitoring utilities, Microsoft WSUS, and remote server management hardware. Progent's professional server management experts can assist you with all areas of server virtualization and administration to enable your business to contain expenses and save time.
Email Virus Fingerprint Professionals
24-7 ProSight Email Guard Spam Filtering Specialist
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver web-based management and world-class protection for your inbound and outbound email. The powerful structure of Progent's Email Guard integrates cloud-based filtering with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from reaching your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a further level of analysis for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall.
Database Application Development Consultant Services
Microsoft Database Administration Engineers
Progent's Microsoft-certified database application developers offer businesses of any size remote support for leading RDBMS products including MS SQL Server, Oracle, MySQL, and Office Access. Consulting services available from Progent include software installation and configuration, database design and programming, administration support, synchronization solutions, storage management, performance optimization, migration, information security, backup and recovery systems, problem solving, and training.
Windows and UNIX Consulting
Support and Help Windows and Solaris
Progent's UNIX family consulting services offer small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience provides you with a convenient one-stop source to show you how to build and maintain a secure and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Technology Consulting Redhat Linux
Suse Linux Information Technology Consulting
If you are producing Linux-based software in an environment that includes Microsoft Windows-based servers, PCs, and office applications, Progent offers full-service information technology outsourcing that allows you to concentrate on your area of high-value expertise while avoiding the continual distraction of managing your business network. Through the use of automated server monitoring and by delivering online and on-site assistance as your company needs it, Progent offers an economical solution for managing an information network that provides excellent availability, security, and efficiency. Progent's Linux developer support services feature full-service network support outsourcing, virtual server infrastructure, online and in-person support and repair, proactive network monitoring services, and Help Desk Call Center support.
24/7 Herakles Data Center Test Lab Consulting Services
Engineers Bandwidth Throttling Test Lab
Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for testing line-of-business applications, developing cost-effective system upgrade procedures, evaluating and tuning performance, planning or verifying business continuity strategies, mitigating compatibility problems, and building training systems for the latest products and technologies. For Progent customers who lack sufficient internal resources to configure proper pilot environments, Progent's Test and Training Lab cuts capital outlay and engineering risk while keeping critical IT projects on schedule.
SMS Upgrade Professional
Systems Management Server Onsite Technical Support
Progent’s Microsoft certified consultants offer small and mid-size companies enterprise-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to deliver important software rapidly and reliably to specified workers, reduce software expense and stay compliant by understanding patterns of usage, enhance Windows protection by increasing your awareness of vulnerability and by delivering targeted updates, manage your mobile workforce through industry standards independent of connection or geography, and lower operational costs by fully exploiting the administrative capabilities built into Windows. Progent’s SMS engineers can show you how to use SMS effectively for automated software and application deployment, security patch control, and asset monitoring management including program and appliance inventory.
Microsoft SQL Server IT Outsourcing Group
24-Hour Microsoft Small Business Server Remote Support Services
Progent's Microsoft-certified consultants offer network help and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s support team can show you how to plan, deploy, troubleshoot and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.
Windows Server 2012 R2 Cloud Services
Windows Server 2012R2 Virtual Fibre Channel Network Engineer
Progent's Microsoft-certified professionals can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and rollout strategies, tune your network for local, multi-location, private or public cloud-based, and partial-cloud environments, train your IT management staff, create an enterprise-wide security plan, automate network administration, help with application development, and generate and validate a disaster recovery/business continuity plan.
64-bit Computing Specialist
64-bit Server Network Consultants
Progent’s Microsoft-certified consultants can help you to update your servers and/or workstations from 32 bits to 64 bits. Progent can help your company to calculate the costs and advantages of moving to 64-bit computing, plan an efficient migration strategy that minimizes operational disruptions, and provide inexpensive, professional online support to assist your company to install 64-bit operating systems and applications on your existing computers.
MobileMe Technology Consulting Services
Setup and Support Apple iPhone
Progent's experts can provide Mac users a variety of services including workstation support, Apple macOS and OS X expertise, Mac integration with Windows networks, Microsoft Entourage and email expertise, security services, and custom education. Progent can help clients to upgrade to macOS from Mac OS X or earlier versions of Mac OS X and Progent can offer expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with iPhone support and iPad management, or migrating to iCloud services. For business environments based exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of designing, configuring and maintaining a network environment that is available, secure, fast and aligned with your company's business goals.
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Hyper-V Virtual Server Engineers
24/7 Hyper-V Professionals
Progent's certified professionals can assist you to analyze the possible advantages of Hyper-V-powered virtualization for your company, perform pilot implementations to verify Hyper-V's compatibility with your production applications, evaluate your network and server infrastructure for optimal operation with virtual server technology, help you in upgrading to Windows Server 2008 and configuring Windows Hyper-V, train your network management personnel to monitor and administer Hyper-V, provide world-class consulting support for improving the protection of your virtual servers, establish and test business continuity procedures that optimize network uptime, and provide ongoing consulting and technical support including low-cost online troubleshooting and turn-key Help Desk outsourcing.
Windows Server 2016 Hybrid Integration Remote Technical Support
Expert Microsoft Certified Windows Server 2016 Scale Out Clusters Technology Consulting Services
Progent's Windows Server 2016 disaster recovery consultants can assist your organization to design a disaster recovery system based on Microsoft's latest Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class network-attached storage using low-cost hardware, VM Load Balancing for improving the speed and fault-tolerance of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for easy, affordable creation of a failover cluster quorum witness.
iPhone and Power BI integration Computer Consulting
iPhone and Office integration Outsourcing
Progent can provide cost-effective remote assistance to help you to plan, deploy, and troubleshoot any aspect of your iPhone and iPad and Windows integration solution and is available for short-term tasks to help you get past occasional technical roadblocks or long-term engagements to help you finish large-scale projects on time and within budget. Progent has experience in local, cloud-based, or hybrid environments and can help you build or support a resilient, secure and scalable infrastructure that is best suited to your mode of computing. Progent can also provide online or on-premises training to show you how to manage and use your iOS devices in a secure, collaborative environment that maximizes the business value of your information system.
Microsoft Exchange Server 2016 Migration Network Engineer
Onsite Technical Support Microsoft Exchange 2016 Migration
Progent can assist your business in any and all phases of your upgrade to Exchange Server 2016 such as designing high availability system topology for a local, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; determining mass storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; planning, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.
Award Winning Juniper J Series Router Protection
Firewall Network Install Juniper J2350 Router
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Support Microsoft GP/Great Plains
Technical Consultant Dynamics GP Great Plains Accounting
Progent’s Microsoft certified experts offer a range of support services for Microsoft Dynamics GP. Dynamics GP/Great Plains is an accounting and ERP package built, like all Microsoft financial tools, on the expandable and familiar platform of Windows technology. Microsoft Dynamics GP provides an affordable tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to install and configure, and with its modular approach you are able to purchase only the capability you currently need, with the ability to add users and enlarge functionality when necessary. Progent’s Dynamics GP/Great Plains consulting experts can help you deploy, customize and manage the latest version of Dynamics GP or migrate smoothly from an earlier release.
After Hours SCCM 2007 Hardware Inventory Technology Consulting Services
SCCM 2007 Troubleshooting Information Technology Consulting
Progent's Microsoft-certified consultants can assist your business to support System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, improve security and compliance, and boost worker output by ensuring that operating systems and applications stay up to date, managing licensing, and monitoring usage profiles so you can make smart buying decisions. Once you are ready to update your SCCM 2007 change management solution, Progent can assist you to plan and carry out an efficient migration to SCCM 2012.
Technical Consultant Windows 2019
Windows Server 2019 LEDBAT Help and Support
Progent's certified Windows Server 2019 experts can assist your company to plan and implement an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 offers significant enhancements in scale, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.
Technology Consulting Services Check Point Software
Check Point 16000 Firewalls Cybersecurity Firms
Progent's Check Point consultants can show you how to choose and configure Check Point Software Firewall and VPN utilities and hardware powered by Check Point's technology to provide an affordable and efficient security solution for your corporate network. Progent can also show you how to configure other Check Point technologies including Check Point ZoneAlarm and Check Point UTM-1 firewalls with security solutions from other vendors and provide a single stop for on-going network support, maintenance, education, and design expertise.
Apple OS X Specialists
Emergency Macintosh OS X Consulting
Progent's experts offer Mac users a range of services such as workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Entourage and email expertise, network protection services, and one-on-one training. Progent can assist clients to upgrade to macOS from OS X or earlier versions of Apple Mac OS X and Progent can offer expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with Apple iPhone support and iPad synchronization, or moving to iCloud. For business environments based exclusively on macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of designing, configuring and supporting a network infrastructure that is reliable, safe, fast and able to achieve your company's business goals.
Windows Server 2012R2 Virtual Fibre Channel Consulting
Windows Server 2012 R2 Storage Spaces Technical Support Services
Progent's certified consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your organization, create pilot environments and rollout plans, optimize your network infrastructure for local, multi-location, cloud-based, and partial-cloud datacenters, educate your IT management team, develop an enterprise-wide security strategy, automate network administration, assist with creating applications, and generate and validate a DR/BC plan.
Top Quality Progent's Management Remote Technical Support
Progent Management Team Manager
Progent's management team consists of seasoned professionals with decades of experience providing network consulting, technical support, and long-term IT planning to businesses ranging from small offices to global enterprises. Great service calls for great people, and Progent is proud to have put together a management team that can provide customers with the best service value in the industry.
Consulting Exchange Server Upgrade
Best Microsoft Exchange 2010 Migration Consulting Services
Progent's Microsoft-certified engineers can provide affordable remote and on-premises help to carry out your migration to Exchange 2010, produce extensive documentation of your upgraded email system, train your IT team and users to get them up to speed quickly on Exchange 2010, and provide continuing administrative services and technical support. Progent's consultants can also help you upgrade from Exchange 2010 to Exchange 2013 or Exchange 2016.
Information Technology Management Consultant Hourly Cost
Consultant Hourly Cost System Engineers
Progent's pricing policy is to bill for online support and in-person visits by the minute. Consequently, you are billed just for received support. Progent does not impose a higher rate for off-hours or urgent service, and inside California or in regions where Progent offers in-person service, Progent does not bill for travel time except for emergency support where on-site work is less than four hours. Also, Progent applies no initialization charge and asks no retainer for support services delivered during normal business hours. Many support organizations demand substantial minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates large invoices for fast solutions so you will not be forced to permit less critical problems to fester.
Remote Support Services Microsoft Operations Manager
Remote Monitoring and Reporting On-site Support
Progent's Microsoft-certified consultants have over a decade of experience planning, implementing, enhancing and repairing Microsoft SCOM solutions and can provide organizations of all sizes advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and availability needed to watch over your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs based on leading practices for monitoring network infrastructure and Microsoft and third-party apps and services. Also, Progent can provide responsive online or onsite technical support to assist you to fix serious problems uncovered by SCOM 2012.
Open Now Ubiquiti UniFi WiFi Consulting
Ubiquiti UniFi Mobile App Specialist
Progent offers quick access to the skills of veteran wireless specialists who can assist organizations to determine the value of Ubiquiti UniFi wireless APs for your company and help you to design, deploy, maintain, and debug your UniFi network. Progent can also conduct a wireless site survey to assist you to select, configure, and place UniFi wireless access points for optimal signal coverage and performance.
24 Hour Small Business Network Consulting Group Cisco Network Management
Cisco Network Management Computer Consultancy
Progent's Cisco-Certified network management engineers can assist you to use Cisco's network management tools along with a variety of powerful third-party applications to build a complete network management strategy in order to keep your environment running reliably, conserve expensive resources, protect your data, recover rapidly from hardware breakdown or deliberate attacks, and enable you to add or repurpose network resources intelligently and affordably as your business grows.
Windows Server 2016 Storage Replica Support and Integration
Windows Server 2016 Disaster Recovery Planning Technical Support
Progent's certified information technology experts can provide Windows Server 2016 integration consulting to help businesses of any size to design and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can assist you to assess the business value of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain failover clusters.
Exchange 2003 Onsite Technical Support
Microsoft Exchange Consulting
Progent's Microsoft-certified consultants offer technical help and IT consulting expertise for Exchange 2003 Server, Microsoft Windows Server 2003, and for the complete line of Microsoft Servers. Progent's upgrade, configuration, administration, and troubleshooting expertise for Microsoft Exchange Server 2003 include planning, deployment, project management, onsite and off-site troubleshooting, Help Desk outsourcing, expert security evaluation, and comprehensive IT outsourcing.
Citrix Disaster Recovery Outsourcing
Citrix StorageLink Site Recovery Engineer
Progent's Citrix-certified consultants can assist you to assess the potential business value of the various editions of Citrix Essentials for Hyper-V, help you to integrate Citrix management utilities in your Hyper-V network, and demonstrate to you how you can use Citrix Essentials to improve the performance, availability, consistency, and recoverability of your virtualized environment while lowering the cost of equipment and operations and streamlining management processes.
Immediate Microsoft and Mac Desktop Network Design
Microsoft Desktop Computer Network Consulting
Progent offers a broad range of cost-effective services to help your company to install, integrate, repair, and manage desktop PCs and notebooks powered by Microsoft Windows, macOS and OS X, or popular editions of Linux. Progent can offer on-premises or remote assistance for single machines or laptops or help your business to design and implement a large-scale rollout of new or revised operating system platforms and business applications. Progent can also supply consultants and technical workers to help you to prepare for and complete a site move or merger organized to produce the least possible disruption of your productivity.
Microsoft Certified Expert Specialist Windows Server Essentials and SharePoint
Windows Server Essentials Upgrade Engineer
Windows Server Essentials is an affordable, entry-level platform that enables small organizations to make the move from the older stand-alone in-house datacenter to the modern hybrid computing model that includes both local and cloud-hosted software and infrastructure. Progent's Microsoft-certified consultants can provide cost-effective online consulting and technical support for Windows Server Essentials. Progent can assist you to assess the possible business advantages of migrating to Essentials and implementing a hybrid local/cloud-based model for your computing ecosystem. Progent can provide full-service project management support so you can plan and execute a smooth migration to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Cloud applications and services. Progent can also provide continuing consulting help, troubleshooting, and customized training.
SQL Server Analysis Services Support and Integration
Remote Support SQL Server 2014 Performance Tuning
SQL Server 2014 includes major enhancements in key areas including speed, availability, compliance, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that operates seamlessly with all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and on-premises consulting services including system design, configuration, administration, troubleshooting, and application development expertise to enable organizations of any size to realize maximum business value from their SQL Server 2014 deployment.
Open Now Microsoft Project Server My Sites Specialists
Open Now Microsoft Project Server Scheduling Engineers
Progent's Microsoft engineers can provide advanced expertise in implementing, operating and troubleshooting all versions of Microsoft Project Server and can deliver a wide variety of cost-effective remote consulting services following proven best practices to help organizations of any size to get all the benefits of this leading platform. Services available from Progent include system planning, software configuration and upgrades, setting up secure collaboration among onsite and remote or mobile users, network optimization, and specialized webinar training.
24 Hour Microsoft Firewall Technical Consultant
ISA 2004 Standard Edition Server Consulting
Progent’s Microsoft certified professionals provide small and midsize businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain a full featured application-layer aware firewall that can secure your IT system from attack by external and internal sources. Forefront Threat Management Gateway and ISA Server perform deep examination of Internet protocols such as Hypertext Transfer Protocol, which enables these products to uncover many threats that can elude traditional firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your IT security through expert planning and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft engineers can help your company to deploy Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or upgrade from ISA Server to Microsoft Forefront Threat Management Gateway.
Support and Integration Microsoft ISA Server
ISA 2004 Online Consulting
Progent's certified Forefront Threat Management Server 2010 and ISA Server 2006 consultants can assist you to design, deploy, and manage a configuration of Forefront Threat Management Server or ISA Server 2006 on your information system that provides the firewall protection, performance and ease-of-use that your business needs.
Support and Setup Flex 7500 2500 Wireless Controller
8500 Wireless Controller Integration
Progent's Cisco-certified Wi-Fi integration experts can help you to configure, manage, and debug Cisco wireless devices such as Cisco's Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.
ProSight Managed Cloud Backup Services Support Outsourcing
Online Technical Support ProSight Hybrid Cloud Data Backup Services
ProSight Data Protection Services provide small and mid-sized organizations an affordable and fully managed service for reliable backup/disaster recovery. For a low monthly cost, ProSight DPS automates your backup activities and allows fast recovery of critical files, apps and VMs that have become lost or damaged as a result of component breakdowns, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can deliver advanced expertise to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPPA, FIRPA, and PCI and, when needed, can help you to restore your critical information.
Best Integration Office 365 Exchange Online and on-premises Exchange
Largest Consulting Outlook autodiscover
Progent can help you to evaluate the wealth of subscription plans offered with Office 365 and integrate your information network with Office 365 so you derive top business value. Progent supports multi-vendor networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to create and maintain hybrid networks that seamlessly combine on-premises and cloud resources.
Supplemental Support Desk Help and Support
Extended Call Desk Online Help
Progent's Network Helpdesk Outsourcing Services for PC desktop technical support are intended especially for small organizations who need immediate availability of a Help Desk Service Center with professional phone support and effective escalation options but who must operate within a modest network support budget. Key features of Progent's Help Desk Outsourcing Support Services are Help Desk Support, Secure Remote Access Support, System Assessment, Problem Prioritization, Virtual Help Desk Call Center Support, Per Minute Billing, and Helpdesk Applications Selection and Deployment.
Immediate Online Help 5500 Wireless Controller
Support and Setup Wave 2 Wi-Fi controller
Progent's Cisco-certified wireless experts can help you to evaluate the advantages of using Catalyst wireless controllers to manage Wi-Fi networks of any size. Progent can help you to support and troubleshoot your existing Wi-Fi environment or help you plan and implement a smooth transition from legacy Wi-Fi controllers to current models.
Router Training
Network Training
Progent is committed to knowledge transfer from Progent's consultants to customers. By educating clients to resolve technical issues that are within their scope, Progent is able to concentrate on delivering high-value services where Progent faces few competitors. Mid-size businesses who utilize trusted freelance consultants or who maintain in-house support staffs benefit when Progent passes on knowledge about new technology and tested processes to make their IT environments more robust, secure, and productive.
Engineer Private Cloud Integration
Private Cloud Solutions Engineer
Progent's ProSight Virtual hosting services offer small companies a variety of benefits including lower capital expenditures, reductions in operational costs, improved management focus, enterprise-class security, enhanced availability, and regulatory compliance.
Remote Windows, UNIX, Solaris Integration Support
Outsourcing Windows and Solaris
If your company is developing UNIX-based applications in an environment that includes MS Windows-based servers, desktops, and office applications, Progent offers comprehensive IT outsourcing that frees you to focus on your field of high-value know-how while avoiding the continual hassle of maintaining your company information system. Through the use of smart network monitoring and by delivering remote and on-site assistance as your business needs it, Progent offers an economical solution for managing an IT system that features excellent availability, protection, and performance. Progent's developer support offerings feature comprehensive information technology outsourcing, virtual server infrastructure, online and on-premises support and troubleshooting, network monitoring, and Help Desk services.
SCCM 2012 Migration On-site Support
Support and Help SCCM 2012 Device Management
Progent can assist you to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to Configuration Manager 2012 from an older device and application management solution or help you to enhance your existing SCCM 2012 environment to accommodate your evolving IT requirements. In addition, Progent can assist you to create a software foundation that takes full advantage of SCCM by providing advanced consulting support for related Microsoft technologies such as ADDS, SQL SSRS, and IIS.
Service Desk Sharing Consulting Services
Virtual Help Desk Technical Consultant
Progent's Standard Help Desk Services provide a complete service desk solution that manages all aspects of remote Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and reporting. Help Desk services are provided at a significant discount from Progent's normal desktop service rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle complex issues.
Microsoft Exchange Server 2016 Upgrade IT Services
Exchange 2016 Mailbox migration Computer Consultants
Progent can help you in all facets of your upgrade to Microsoft Exchange Server 2016 such as designing HA architecture for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your VMs, databases and logs; configuring HLB for high-availability client access services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Microsoft Dynamics GP Analysis Cubes for Excel Professional
Dynamics GP Development Consulting Services
Microsoft Dynamics GP software offers analysis and reporting capabilities that let you monitor all operations, revenues and spending, and market patterns with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting support services can enable you to design reports that let you analyze your business more thoroughly, turning raw data into valuable business information. Progent can improve your reporting and business analysis by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to delivering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and application design with VBasic, XML and other tools in order to deliver custom line-of-business application development and web commerce solutions that integrate seamlessly with Dynamics GP/Great Plains.
Exchange 2000 Server Upgrade Onsite Technical Support
IT Consultant Microsoft Exchange Upgrade
Progent is among the most expert information technology support companies for integrating email and messaging systems based on Microsoft Exchange 2000. Progent specializes in helping small and mid-size businesses derive all the benefits of Microsoft Exchange 2000 under common situations including updating from Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 support.
Nagios Remote Technical Support
Nagios Computer Consulting
Network monitoring typically entails observing a network’s resource utilization to help uncover throughput backups or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring tools that run under Linux or UNIX and can be used to observe mixed-platform networks where UNIX and Windows operate together. Progent's network support consultants can help you use both these programs to tune and repair your network. Progent's UNIX consulting services provide small businesses and developers help with administering and servicing UNIX and Linux systems that coexist with Microsoft-based products.
VPN Routers Technical Support
After Hours Consulting 500 Router
Cisco has designed an extensive product line of routers including appliances built to provide the security, performance, and availability demanded by customers from small businesses to worldwide enterprises and service providers. Cisco routers feature support for redundancy, transparent failover, and backup power for improved reliability and network uptime. Progent can help you select and configure Cisco routers to establish a reliable infrastructure for your network and to make it economical to expand as you add new users, start new offices, install new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a variety of routers based on Cisco's IOS platform, such as the Cisco 800 family of small business routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Routers.
24/7/365 Small Offices Integration Firms
Small Business IT Support Firm Small Business
Progent provides the help of Microsoft and Cisco-Certified network support experts to show clients affordable alternatives to help businesses optimize the value of Microsoft and Cisco technology. For networks that range from remote offices to nationwide enterprises, Progent's network consultants can assist you to improve your network's e-mail architecture, protection, availability, throughput, and system administration.
Microsoft Consulting Best Practices Tech Expert
Server Recovery Microsoft Solutions Framework Project Methodology
Progent’s staff of Microsoft and Cisco Certified experts average longer than a decade of hands-on industry experience, in the trenches of network support, executing a broad variety of technical projects for an extensive mix of businesses. Each Progent support professional shares a refined collection of personal best practices which are combined into company-wide leading practices training that Progent teaches its consulting personnel. This guarantees that you get not only expert IT skills, but also a consultant with field-tested approaches for using computer knowledge to solve real-world IT problems quickly.
Firepower Firewalls IT Services
Firepower Services Online Help
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement over Cisco's previous-generation ASA 5500-X security appliances and include centralized control of modern cybersecurity capabilities such as application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can assist your organization to design and carry out a smooth migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's subscription-based security services to create and centrally manage IT environments that include local offices, data centers, private clouds and public clouds.
Development Firms Amazon MWS
Microsoft Certified Expert Development Group Amazon MWS integration
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to streamline their business processes by automating key sales functions such as listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, merchants can expand their market, reduce their operating costs, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and speed up your return on investment.
Network Consultant SCCM Security
Microsoft Configuration Manager Technical Consultant
System Center Configuration Manager automates software provisioning at scale, centralizes compliance settings control, keeps track of network assets, protects against company data leakage, performs network health monitoring, allows secure end-user self service, and offers a common control mechanism for managing multi-operating system networks running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud experts can assist your organization with any aspect of planning, implementing, operating and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud, or hybrid environments.
Technical Consultant Altaro VM Backup
Urgent Technology Consulting Services Altaro VM Backup Integration
Altaro VM Backup provides small and mid-size organizations a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud-hosted architectures and also enables cost-effective cloud backup to Azure Block Blob storage. Headline capabilities include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection with backup intervals as little as five minutes for minimizing your exposure to data loss, advanced encryption, granular restore capability for specific files and emails, extensive support for Windows CSV and vCenter for handling large-scale environments, and support for Volume Shadow Copy Service (VSS) to back up live VMs with zero downtime. Progent is an Altaro partner and can provide a broad array of consulting services to help you to plan, deploy, optimize and troubleshoot a backup/restore system based on Altaro VM Backup software.
Exchange 2016 Mailbox migration Technical Support Services
Microsoft Exchange 2016 Upgrade Planning Integration Services
Progent can help you in any and all phases of your upgrade to Microsoft Exchange Server 2016 including planning HA infrastructure for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; determining storage capacity required for your VMs, mailbox databases and log files; configuring hardware load balancing for high-availability client access services; designing, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
IP Telephony Setup and Support
CCIE Expert Certified Video IP Phones IT Consultants
Progent's Cisco-certified VoIP phone and video IP phone experts can help your business to integrate, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from discontinued Voice over IP products to the latest media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Unified CM, previously branded CallManager, or with Cisco Unified Communications Manager Express to build a modern IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Cisco Unified CM apps that include Cisco Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's consultants can provide support with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, installing ISR routers with CUBE internetworking support, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.
Project Server Reporting
24x7 Programming Firm MS Project Server
Progent's Microsoft consultants offer advanced expertise in implementing, operating and troubleshooting all versions of Microsoft Project, Project Server, and Project Online and can deliver a broad variety of cost-effective online support services following industry best practices to help businesses of all sizes to get all the benefits of this powerful platform. Support services available from Progent include system planning, software configuration and migration, setting up secure file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and customized webinar training.
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