Additional Topics of Interest

Engineers Network Support Outsourcing
Professional IT Outsourcing Services

Progent is organized deliver comprehensive online consulting for all technologies associated with small business IT systems and allows you to outsource a variety of vital, on-demand services including a temporary CIO to offer advanced planning and budgeting skills, a Technical Response Center for help desk support, proactive remote monitoring, spam and email-borne virus protection as a managed service, best-practices project management help for major initiatives such as site moves orOS migrations, Cisco-certified consultants for designing high-performance and reliable infrastructure, certified security engineers to ensure data protection and compliance, disaster recovery experts to create business continuity plans, and software developers to create, customize, or repair mission-critical application programs.

Instruction Live Online Office Excel
Top Ranked Microsoft 365 Webinar Professionals

Progent provides customized online training for an array of desktop apps and environments including Office and Microsoft 365 Excel, Word, PowerPoint and Outlook plus Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Online instruction offers the advantages of traditional in-person instruction, such as immediate interaction between students and trainers, but avoids the costs of travel and the challenge of attempting to synchronize the schedules of many workers. Offered to single students or groups of all sizes, Progent's virtual instruction allows the instructor to conduct the seminar from a remote facility and the students can be dispersed across a campus or across the the U.S. Virtual learning deploys powerful learning tools such as broadcast white boards, electronic hand-raising, and shared applications. Classes can be brief and personalized to specialized subjects or longer in time and broader in coverage.

Security Audit Services Network Traffic Analysis
Information Assurance Firewall Configure

GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of IT security experts. GIAC certifications are acknowledged by businesses and government organizations all over the world including and the United States NSA. Progent's GIAC-certified information assurance consultants can provide support for all of the security services addressed within GIAC accreditation including evaluating infrastructure vulnerability, incident management and response, intrusion detection, web-based services security and security information and event management (SIEM) solutions.

Windows Server 2003 Technology Professional
Integration Windows 2003

The service background of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 11 years of work in Microsoft integration, ensures you success in selecting the version and set up of Windows 2003 Server that aligns most closely with your business goals. Progent can also help you with designing, deploying, administering and supporting sophisticated information technology solutions powered by Windows Server, and can streamline your migration from Windows 2000 or Microsoft Windows NT.

Exchange 2013 Collaboration Technical Support Services
Onsite Technical Support Exchange 2013 VoIP

Microsoft Exchange Server 2013 includes major improvements to the capabilities of Exchange 2010 and introduces important innovations as well as a redesigned structure. These improvements affect vital areas including ease of administration, high availability (HA), security and compliance, cost of ownership, collaboration, expandability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the possible business benefits of migrating to Microsoft Exchange 2013, create an efficient validation and rollout strategy, and train your IT team to manage your Exchange 2013 environment. Progent also offers ongoing remote support and management for Microsoft Exchange Server 2013.

Urgent Microsoft Expert Windows Server 2022 Hybrid Configuration Network Consultant
Online Consulting Windows Server 2022 Disaster Recovery

Progent's certified Windows Server 2022 consultants can help your organization to design and implement a cost-effective migration to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with an on-prem implementation of Windows Server 2022.

Offsite Workforce Data Protection Computer Engineer
Teleworker Data Protection Online Consulting

Progent can help small and mid-size companies to plan, deploy, verify and manage backup/restore technology needed to support offsite workers.

Technical Support Microsoft 365 Planning
Microsoft 365 Yammer Integration Computer Engineer

Progent can assist you to evaluate the wealth of subscription plans available with Microsoft 365, previously called Office 365, and integrate your network with Microsoft 365 so you realize maximum business value. Progent offers expertise with cross-platform environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist your business to create and maintain hybrid ecosystems that transparently integrate local and cloud products and services.

Support and Setup ProSight Automatic Patch Management
ProSight Patch Management Online Troubleshooting

ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by checking the state of vital assets that power your IT network. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT management staff and your assigned Progent engineering consultant so that any looming problems can be resolved before they can impact productivity.

24 Hour Information Technology Consulting Microsoft Windows 11 Migration
Microsoft Windows 11 Evaluation Support

Progent's Microsoft-certified Windows 11 experts offer a variety of services for Windows 11 such as cloud integration, mobile device management, teleworker connectivity, data and identity security, streamlined provisioning, and Help Desk support services.

An index of content::

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  • Router patch management Consulting
    IoT sensors patch management Professionals

    Progent's support services for software/firmware update management offer organizations of any size a flexible and cost-effective solution for evaluating, validating, scheduling, implementing, and tracking updates to your servers, such as scanners, network infrastructure appliances such as routers and Wi-Fi APs, and Internet-of-Things devices like alarms and health monitors.

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  • Virtual Machine Hosting Specialists
    Private Cloud Solutions Engineer

    Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small organization's production servers in an environment that gives the maximum level of dependability and scalability and is in addition simple to transfer to another host. ProSight Virtual Hosting and management options are based on mature virtualization technologies that enable small and midsize companies with mixed- platform environments to economize significantly on the costs of capital investments, infrastructure maintenance, and IT administration while benefiting from world-class reliability and an unprecedented degree of vendor independence.

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    24x7 Help Desk Information Technology Consulting

    The Help Desk support delivery structure used by Progent offers small and midsize organizations an effective alternative to reliance on freelance consultants by offering broad technical knowledge accessible to multiple support groups, optional round-the-clock access to urgent assistance, escalation capability to appropriate engineers for handling the most intractable issues, support consistency and dependability, quick follow-up overseen by veteran service managers, a choice of easy-to-use mechanisms for initiating service jobs, plus a high level of progress transparency made possible by trouble ticket tracking and available via a web portal.

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    Sun Certified System Administrator for Solaris Small Office IT Consultants

    Progent offers clients the services of engineers who have earned some of the IT industry's most prized credentials. Progent believes that customers have the right to be sure that their IT service providers have accredited training plus broad real-world field experience so that Progent's customers can engage Progent's service with confidence. In many cases, vendor certifications like the Cisco Certified Internetwork Experts brings privileges for substantially better vendor support than is offered to non-certified service providers, allowing Progent to offer clients a better class of computer service. In addition, major credentials such as CISSP or ISSEP for network security can aid enterprise clients to show compliance with regulatory requirements by using the assistance of accredited IT experts.

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  • scom 2016 management servers Help and Support
    scom 2016 Exchange Server integration Network Consultant

    System Center 2016 Operations Manager (SCOM 2016) helps to ensure top performance and maximum uptime for key applications by offering centralized, cross-platform monitoring of physical and virtual infrastructure installed across local datacenters and cloud environments. Progent's consulting team can provide world-class online and onsite expertise to assist businesses of all sizes to plan, integrate, optimize, update and troubleshoot Operations Manager 2016 deployments. Progent can help your company to migrate to Operations Manager 2016 from earlier versions of Operations Manager or from other monitoring platforms, or integrate multiple monitoring systems into a cohesive IT management solution. Progent can also show you how to expand your Operations Manager 2016 scope to incorporate resources hosted on public clouds such as Microsoft Azure and Amazon AWS.

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  • SBS Support Services
    Microsoft SBS 2008 IT Consulting

    Microsoft Small Business Server (SBS) is an affordable collection of essential servers that provides the basis for a powerful but manageable IT network. The inter-connectivity demands of the Microsoft .NET components bundled with Small Business Server 2011 requires an IT consultant with hands-on expertise and extensive experience in designing and implementing effective and comprehensive information technology systems. Progent's Microsoft-certified experts have broad experience with the technologies incorporated in SBS 2011 and SBS 2008. This expertise assures you success in deploying, administering, and troubleshooting network solutions powered by the SBS suite of servers and applications.

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  • Offsite Workforce Network Infrastructure Configuration
    Top Quality At Home Workers Network Infrastructure Consulting Services

    Progent can help small and mid-size companies to plan, configure and debug the network infrastructure needed to support telecommuters.

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  • Setup and Support Exchange Server 2007
    Microsoft Exchange Technical Support

    Progent's expert support team can show you how to design and deploy a smooth in-place Exchange Server 2007 upgrade plan that avoids network downtime, reduces ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multi-server or multi-site upgrades, Progent has the experience to complete your project rapidly and affordably. Progent's Exchange Server 2007 help, troubleshooting, and consulting services include assistance with the integration of outside vendor add-ons to Exchange Server 2007 that are best aligned to your business needs.

  • Project Design Tuning Consultants
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  • Support and Setup Duo MFA and Single Sign-on (SSO)
    Duo MFA and Single Sign-on Network Consulting

    Progent's Duo service plans utilize Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation on iOS, Google Android, and other personal devices.

  • Award Winning Consultancy Ubiquiti Security Gateway Professional Ubiquiti UniFi switch
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  • Solaris Technology Professional
    Consultants Solaris

    Progent's Sun Solaris platform support experts provide small businesses and software developers support for administering and maintaining Solaris environments that coexist with Microsoft-based networks. Progent offers your organization contact with Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise offers you a convenient one-stop consulting firm to help you build and manage a secure and reliable mixed-platform connectivity and communications environment that supports Solaris and Microsoft coexistence by combining Microsoft Windows with major variants of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

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  • Microsoft Lync Presence Specialist
    Lync Server 2013 high availability Engineer

    Microsoft Lync Server 2013, now called Skype for Business, allows businesses of all sizes to build a centrally managed and secure communications environment that permits the modern Bring-Your-Own-Device computing style with instant messaging (IM), presence, web meetings with application sharing, and both IP-based and PSTN calling across a broad assortment of stationary PCs and mobile clients. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can assist you to evaluate the business benefits of Lync Server 2013, create an in-house, cloud-based (with Microsoft Lync Online) or mixed model appropriate for your current and long-term plans, implement Lync Server 2013 so as to speed up your return on investment, and deliver custom online and onsite training to your management staff and end users. Progent offers expertise in key components of a Lync 2013 solution that include Microsoft Windows Server, SQL Server and Exchange, and Progent can help your organization to combine Lync 2013 with key Office and Microsoft 365 apps including Outlook and PowerPoint.

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  • Computer Engineer Remote Monitoring and Reporting
    Comprehensive Event Management Network Consulting

    Progent's Microsoft-certified consultants have more than a decade of experience planning, deploying, optimizing and fixing SCOM environments and can provide organizations of any size expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and resilience required to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent can also help you to import and set up Microsoft SCOM 2012 management packs according to leading practices for tracking network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can deliver fast remote or onsite troubleshooting to help you to fix serious issues detected by Microsoft SCOM 2012.

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    Progent's experienced Cisco IT security consulting professionals provide high-level PIX and ASA Firewall consulting services covering infrastructure design, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and software policy enforcement, mutlivector attack defense, and secure connectivity services. Ranging from economical, easy-to-install desktop devices for small and home businesses to modular enterprise-level products, Cisco PIX Firewall and ASA Firewalls offer a high level of security, high throughput, and high reliability for network environments of any size. PIX and ASA Firewalls are based on a hardened, purpose-built platform, eliminating common OS-specific security gaps.

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  • Progent Contact
    Contact Progent

    For small companies considering Progent's IT outsourcing, consulting, or troubleshooting services, phone 800-993-9400 or send email to

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    If your company computer system mixes Linux-based products platforms with Windows, Progent can help you to incorporate your computers into a unified network that permits all your operating systems to run side by side for simple management, seamless information exchange, high reliability, enhanced performance, and strong security. Progent's Linux and MS Windows integration assistance offerings feature IT architecture configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online network help and repair, on-site technical support, and Contact Center outsourcing.

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    Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small or mid-size organization's production servers in a solution that gives the highest level of dependability and expandability and is also simple to transfer to another host. ProSight Virtual Hosting and management options are based upon proven virtualization technologies that enable small and midsize businesses with multi- platform environments to save significantly on the costs of capital investments, infrastructure maintenance, and network administration while benefiting from enterprise-class reliability and an unprecedented degree of vendor independence.

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  • Top Exchange 2013 In-Place Hold Consulting Services
    Top Rated Exchange 2013 Outlook Web App Support Services

    Microsoft Exchange 2013 includes major enhancements to the capabilities of its predecessor Exchange Server 2010 and delivers important new features as well as a redesigned structure. These enhancements favorably impact vital IT areas such as manageability, high availability (HA), security and compliance, operational costs, collaboration, scalability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can help you evaluate the potential business benefits of migrating to Microsoft Exchange 2013, design a cost-effective test and deployment plan, and train your IT team to maintain your Microsoft Exchange 2013 environment. Progent also offers affordable online consulting and support and management for Microsoft Exchange Server 2013.

  • Project Requirements Definition Consultant Services
  • Hybrid Configuration Wizard Online Troubleshooting Exchange admin center Online Troubleshooting

  • Microsoft System Center Operations Manager Technology Consulting
    Engineer Comprehensive Event Management

    Small to mid-sized companies can now get all the advantages of Microsoft System Center Operations Manager and also have quick access to Progent's Microsoft certified IT consulting professionals. With Progent's affordably priced IT support packages, mid-size businesses can select a simple co-sourcing package built around System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft Operations Manager 2007 to provide small business information systems enterprise-class reliability, protection and performance.

  • ISA 2006 Consulting Services ISA 2006 Technology Consulting Services
  • Illinois Consultants SharePoint Award Winning SharePoint Information Systems Firms Illinois
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  • Immediate Professionals Microsoft SQL Server 2017 Vacaville Solano County, USA SQL 2012 Systems Engineer Vacaville Solano County
  • Project Planning Professional
  • Indianapolis IT Staffing Temps Support Services Indianapolis, US Indianapolis International Airport IND, United States Supplemental IT Support Staffing Help Consultants

  • ProSight Small Business Private Clouds Services
    Consult ProSight VM Hosting

    Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small organization's servers in an environment that delivers the highest level of dependability and expandability and is in addition easy to move to any data center. ProSight Virtual Hosting options are based on mature virtualization techniques that enable small and midsize companies with multi- platform IT systems to save significantly on the costs of capital investments, infrastructure support, and IT management while achieving world-class reliability and an unmatched level of vendor flexibility.

  • Information Technology Consulting Remote Server Management Remote Server Management Technology Consulting

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    Progent's Microsoft certified experts provide a variety of support services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a Microsoft financial platform and business management solution based, like all Microsoft financial tools, on the scalable and familiar platform of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent version of Microsoft financial products in the Microsoft Dynamics GP/Great Plains line, offers an affordable solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Microsoft Dynamics GP/Great Plains is easy to deploy and configure, and with its segmented approach you are able to license only the capability you currently require, with the ability to add users and enlarge capabilities when necessary. Progent's Microsoft Dynamics GP/Great Plains Software consulting engineers can show you how to deploy, configure and administer Dynamics GP/Great Plains 2010 and also older versions of Dynamics GP.

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    Progent wants to hire full-time, solutions-oriented Microsoft certified consultants with Microsoft Certified Systems Engineer credentials; Cisco certified system consultants with Cisco CCNP or CCIE certification; security consultants with CISSP or CISA or comparable security credentials; and advanced network architecture experts with experience in mobile access, wireless connectivity, high uptime, business continuity, data protection, and VMware. Progent also seeks professionals who can work on Progent's staff of desktop support technicians and remote troubleshooting professionals. In addition, Progent is seeking experienced managers who can operate productively in Progent's fast-paced, virtual office environment.

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    The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more performance than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can help your company to manage your existing PIX or Cisco ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, configure, tune, manage and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.

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    Network monitoring typically consists of observing a network's resource utilization in order to identify data traffic bottlenecks or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring utilities that work under Linux or UNIX and can be deployed to monitor multi-OS environments where UNIX and Windows operate together. Progent's system support consultants can help you use both these tools to optimize and troubleshoot your network. Progent's Linux consulting services provide small businesses and developers assistance with managing and supporting UNIX/Linux and Solaris networks that coexist with Microsoft-based technology.

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