Additional Topics of Interest

Server Management Specialist
Virtual Server Engineers

With virtual servers, businesses can run many virtual servers on one actual server. Virtualization technology allows companies to gain all the advantages of server isolation, while avoiding the expense associated with buying additional server hardware. Virtual servers are also the enabling technology behind private clouds, which offer major benefits including lowering the costs of hardware, datacenter facilities, and management while enhancing information protection, network reliability, and recoverability. Other useful server management options are server monitoring utilities, Microsoft WSUS, and remote server management hardware. Progent's professional server management experts can assist you with all areas of server virtualization and administration to enable your business to contain expenses and save time.

Email Virus Fingerprint Professionals
24-7 ProSight Email Guard Spam Filtering Specialist

Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver web-based management and world-class protection for your inbound and outbound email. The powerful structure of Progent's Email Guard integrates cloud-based filtering with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from reaching your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a further level of analysis for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall.

Database Application Development Consultant Services
Microsoft Database Administration Engineers

Progent's Microsoft-certified database application developers offer businesses of any size remote support for leading RDBMS products including MS SQL Server, Oracle, MySQL, and Office Access. Consulting services available from Progent include software installation and configuration, database design and programming, administration support, synchronization solutions, storage management, performance optimization, migration, information security, backup and recovery systems, problem solving, and training.

Windows and UNIX Consulting
Support and Help Windows and Solaris

Progent's UNIX family consulting services offer small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience provides you with a convenient one-stop source to show you how to build and maintain a secure and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

Technology Consulting Redhat Linux
Suse Linux Information Technology Consulting

If you are producing Linux-based software in an environment that includes Microsoft Windows-based servers, PCs, and office applications, Progent offers full-service information technology outsourcing that allows you to concentrate on your area of high-value expertise while avoiding the continual distraction of managing your business network. Through the use of automated server monitoring and by delivering online and on-site assistance as your company needs it, Progent offers an economical solution for managing an information network that provides excellent availability, security, and efficiency. Progent's Linux developer support services feature full-service network support outsourcing, virtual server infrastructure, online and in-person support and repair, proactive network monitoring services, and Help Desk Call Center support.

24/7 Herakles Data Center Test Lab Consulting Services
Engineers Bandwidth Throttling Test Lab

Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for testing line-of-business applications, developing cost-effective system upgrade procedures, evaluating and tuning performance, planning or verifying business continuity strategies, mitigating compatibility problems, and building training systems for the latest products and technologies. For Progent customers who lack sufficient internal resources to configure proper pilot environments, Progent's Test and Training Lab cuts capital outlay and engineering risk while keeping critical IT projects on schedule.

SMS Upgrade Professional
Systems Management Server Onsite Technical Support

Progentís Microsoft certified consultants offer small and mid-size companies enterprise-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to deliver important software rapidly and reliably to specified workers, reduce software expense and stay compliant by understanding patterns of usage, enhance Windows protection by increasing your awareness of vulnerability and by delivering targeted updates, manage your mobile workforce through industry standards independent of connection or geography, and lower operational costs by fully exploiting the administrative capabilities built into Windows. Progentís SMS engineers can show you how to use SMS effectively for automated software and application deployment, security patch control, and asset monitoring management including program and appliance inventory.

Microsoft SQL Server IT Outsourcing Group
24-Hour Microsoft Small Business Server Remote Support Services

Progent's Microsoft-certified consultants offer network help and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís support team can show you how to plan, deploy, troubleshoot and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.

Windows Server 2012 R2 Cloud Services
Windows Server 2012R2 Virtual Fibre Channel Network Engineer

Progent's Microsoft-certified professionals can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and rollout strategies, tune your network for local, multi-location, private or public cloud-based, and partial-cloud environments, train your IT management staff, create an enterprise-wide security plan, automate network administration, help with application development, and generate and validate a disaster recovery/business continuity plan.

64-bit Computing Specialist
64-bit Server Network Consultants

Progentís Microsoft-certified consultants can help you to update your servers and/or workstations from 32 bits to 64 bits. Progent can help your company to calculate the costs and advantages of moving to 64-bit computing, plan an efficient migration strategy that minimizes operational disruptions, and provide inexpensive, professional online support to assist your company to install 64-bit operating systems and applications on your existing computers.

MobileMe Technology Consulting Services
Setup and Support Apple iPhone

Progent's experts can provide Mac users a variety of services including workstation support, Apple macOS and OS X expertise, Mac integration with Windows networks, Microsoft Entourage and email expertise, security services, and custom education. Progent can help clients to upgrade to macOS from Mac OS X or earlier versions of Mac OS X and Progent can offer expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with iPhone support and iPad management, or migrating to iCloud services. For business environments based exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of designing, configuring and maintaining a network environment that is available, secure, fast and aligned with your company's business goals.





An index of content::

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    Progent's certified professionals can assist you to analyze the possible advantages of Hyper-V-powered virtualization for your company, perform pilot implementations to verify Hyper-V's compatibility with your production applications, evaluate your network and server infrastructure for optimal operation with virtual server technology, help you in upgrading to Windows Server 2008 and configuring Windows Hyper-V, train your network management personnel to monitor and administer Hyper-V, provide world-class consulting support for improving the protection of your virtual servers, establish and test business continuity procedures that optimize network uptime, and provide ongoing consulting and technical support including low-cost online troubleshooting and turn-key Help Desk outsourcing.

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    Progent can provide cost-effective remote assistance to help you to plan, deploy, and troubleshoot any aspect of your iPhone and iPad and Windows integration solution and is available for short-term tasks to help you get past occasional technical roadblocks or long-term engagements to help you finish large-scale projects on time and within budget. Progent has experience in local, cloud-based, or hybrid environments and can help you build or support a resilient, secure and scalable infrastructure that is best suited to your mode of computing. Progent can also provide online or on-premises training to show you how to manage and use your iOS devices in a secure, collaborative environment that maximizes the business value of your information system.

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  • Microsoft Exchange Server 2016 Migration Network Engineer
    Onsite Technical Support Microsoft Exchange 2016 Migration

    Progent can assist your business in any and all phases of your upgrade to Exchange Server 2016 such as designing high availability system topology for a local, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; determining mass storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; planning, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.

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    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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  • Support Microsoft GP/Great Plains
    Technical Consultant Dynamics GP Great Plains Accounting

    Progentís Microsoft certified experts offer a range of support services for Microsoft Dynamics GP. Dynamics GP/Great Plains is an accounting and ERP package built, like all Microsoft financial tools, on the expandable and familiar platform of Windows technology. Microsoft Dynamics GP provides an affordable tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to install and configure, and with its modular approach you are able to purchase only the capability you currently need, with the ability to add users and enlarge functionality when necessary. Progentís Dynamics GP/Great Plains consulting experts can help you deploy, customize and manage the latest version of Dynamics GP or migrate smoothly from an earlier release.

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    SCCM 2007 Troubleshooting Information Technology Consulting

    Progent's Microsoft-certified consultants can assist your business to support System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, improve security and compliance, and boost worker output by ensuring that operating systems and applications stay up to date, managing licensing, and monitoring usage profiles so you can make smart buying decisions. Once you are ready to update your SCCM 2007 change management solution, Progent can assist you to plan and carry out an efficient migration to SCCM 2012.

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    Progent's certified Windows Server 2019 experts can assist your company to plan and implement an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 offers significant enhancements in scale, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.

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    Progent's Check Point consultants can show you how to choose and configure Check Point Software Firewall and VPN utilities and hardware powered by Check Point's technology to provide an affordable and efficient security solution for your corporate network. Progent can also show you how to configure other Check Point technologies including Check Point ZoneAlarm and Check Point UTM-1 firewalls with security solutions from other vendors and provide a single stop for on-going network support, maintenance, education, and design expertise.

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    Progent's experts offer Mac users a range of services such as workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Entourage and email expertise, network protection services, and one-on-one training. Progent can assist clients to upgrade to macOS from OS X or earlier versions of Apple Mac OS X and Progent can offer expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with Apple iPhone support and iPad synchronization, or moving to iCloud. For business environments based exclusively on macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of designing, configuring and supporting a network infrastructure that is reliable, safe, fast and able to achieve your company's business goals.

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    Progent's certified consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your organization, create pilot environments and rollout plans, optimize your network infrastructure for local, multi-location, cloud-based, and partial-cloud datacenters, educate your IT management team, develop an enterprise-wide security strategy, automate network administration, assist with creating applications, and generate and validate a DR/BC plan.

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    Progent's pricing policy is to bill for online support and in-person visits by the minute. Consequently, you are billed just for received support. Progent does not impose a higher rate for off-hours or urgent service, and inside California or in regions where Progent offers in-person service, Progent does not bill for travel time except for emergency support where on-site work is less than four hours. Also, Progent applies no initialization charge and asks no retainer for support services delivered during normal business hours. Many support organizations demand substantial minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates large invoices for fast solutions so you will not be forced to permit less critical problems to fester.

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    Windows Server Essentials is an affordable, entry-level platform that enables small organizations to make the move from the older stand-alone in-house datacenter to the modern hybrid computing model that includes both local and cloud-hosted software and infrastructure. Progent's Microsoft-certified consultants can provide cost-effective online consulting and technical support for Windows Server Essentials. Progent can assist you to assess the possible business advantages of migrating to Essentials and implementing a hybrid local/cloud-based model for your computing ecosystem. Progent can provide full-service project management support so you can plan and execute a smooth migration to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Cloud applications and services. Progent can also provide continuing consulting help, troubleshooting, and customized training.

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