Additional Topics of Interest

Catalyst Wi-Fi 6 AP Configuration Online Technical Support
CCIE Certified Computer Consultants Catalyst 802.11ax Wireless

Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 WAP consultants offer economical remote and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points.

SMS Migration Consultant
SMS 2003 Upgrade Technical Support

Progent's Microsoft experts provide small and mid-size businesses enterprise-level consulting support for Systems Management Server 2003 and Configuration Manager 2007, Microsoft's solutions for update and deployment management. System Center Configuration Manager 2007 is the new title for the change management solution formerly known as SMS Server. Configuration Manager 2007 provides a variety of enhancements to Systems Management Server 2003 including comprehensive automation, integrated Windows Vista Windows Server 2008 support, quarantine support, and device driver management. Progent's certified engineers can help you use SMS 2003 or Configuration Manager 2007 effectively for automated operating system and application software installation, security patch control, software metering, and software license compliance. Progent's consultants can also help your company to move smoothly from SMS Server 2003 to Configuration Manager 2007.

OS X Online Engineers
macOS Online Troubleshooting Technology Professional

Progent provides nationwide online help and troubleshooting services for companies that run Apple macOS and OS X networks or whose information systems feature a mix of Apple Mac and Microsoft technology. Progent's experts can provide Mac clients a range of IT services including desktop assistance, upgrading to the latest version of macOS from legacy editions of Apple macOS or OS X, plus expertise with Mac application software. Progent can also assist your business with iPhone and iPad synchronization and troubleshooting, or migrating to iCloud. Online network consulting provides maximum leverage for your IT dollar by protecting user efficiency and shortening the time charged for computer analysis and repair. Advanced online support utilities and skilled service specialists and consultants allow Progent to solve most network problems without squandering time and money by going to your location. In the vast majority of cases your IT problems can be dealt with over the phone or through a combination of phone help and remote network analysis. Progent can put you in touch with Cisco CCIE infrastructure experts and CISSP and ISSAP premier security professionals to assist you with the most challenging network issues.

Home Based Cisco Consultant Jobs
Home Based Computer Consulting Career

Progent believes that a carefully architected and implemented information system can be a vital piece for accelerating a firm's success, and we apply this philosophy in our corporate system environment. We have created a non-stop virtual office infrastructure that allows our staff consultants and certified contractors to deliver rapid and efficient service, collaborate easily on complex projects, and gain from career and personal maturity from being a member of an exciting company culture of self motivation and freedom.

Urgent Windows 11 Management Consultant
Network Consultants Windows 11 Training

Progent's Windows 11 consultants can provide a variety of services to support Windows 11 such as cloud solutions, mobile device management, teleworker access, data and identity security, automated deployment, and Help Desk Call Center support services.

Microsoft Dynamics GP ERP Remote Consulting
Great Plains Computer Consulting

Progent's Microsoft certified experts offer a variety of support services for Dynamics GP. Dynamics GP is an accounting and ERP solution built, like all Microsoft accounting tools, on the scalable and familiar foundation of Windows technology. Microsoft Dynamics GP provides a cost-effective tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to deploy and integrate, and with its modular approach you can purchase only the capability you currently need, with the option to expand users and enlarge functionality in the future. Progent's Dynamics GP/Great Plains support engineers can help you install, configure and manage the latest version of Microsoft Dynamics GP or upgrade efficiently from an older release.

Tracking Service Costs Troubleshooting
Microsoft and Cisco Certified Services Documentation Support and Integration

Progent uses an enterprise-class service reporting system that records and organizes complete documentation for all delivered services. Unlike some freelance consultants or small support firms who provide minimal documentation or specifics of services performed, every service provided by Progent is accompanied by full documentation. Every Progent consultant has use of the support documentation sent by each consultant to each client. The practice of detailing and archiving support activity results in more effective service and eliminates a slew of common misfortunes such as when a service client is effectively held captive to a consultant who won't release the keys to the kingdom.

Dynamics 365 NAV Support Services
Microsoft MRP Contract Development

Progent can give you access to application developers who can customize your Microsoft Dynamics ERP, MRP, and accounting system programs to match your specific company needs. Progent's Microsoft-certified support experts provide experience in Microsoft Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers expert e-Commerce consulting services for safe, company-wide information sharing as well as integration with CRM packages.

QuickBooks Pro Integration
ERP Coding

In addition to providing the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent can provide experts in Dynamics AX (Axapta), Dynamics NAV (Navision), Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, management help, migration assistance, and one-on-one or group webinar training customized to address your specific requirements. Progent's consultants also can show you how to build and maintain a protected, robust server and communications foundation to support your ERP, MRP and accounting applications.

WannaCry ransomware hot line Consultancy
Consultants ransomware cleanup and recovery

Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to contain the progress of an active ransomware breach. Call 800-462-8800





An index of content::

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    For smaller companies, computer security and regulatory compliance is excessively complicated to master yet too risky to ignore. The largest largest institutions have been hacked, and the top cloud services have on occasion been knocked out. It looks as though there's nowhere to run. Progent makes it affordable for small and midsize businesses to implement critical security projects successfully by providing the advantage of billed time to the closest minute without any minimum billing for remote support. This means you can have the help of a seasoned computer expert to deliver precisely the help you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help you with any aspect of system security including vulnerability assessments, virus defense and recovery, spam and email content filtering, email data leak protection, compliance reporting, and designing a comprehensive security strategy.

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    Progent can help your business in all facets of your upgrade to Exchange 2016 including designing high availability system topology for a local, cloud-based or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V design; specifying mass storage requirements for your virtual machines, mailbox databases and log files; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

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    Progent can help your business in all facets of your migration to Microsoft Exchange 2016 such as planning HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your VMs, mailbox databases and log files; setting up HLB for fault-tolerant client access services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

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    Progent provides national online phone support and consulting services for businesses who operate environments based on versions of Linux or whose IT systems include a mix of Linux platforms/Linux and Microsoft Windows technology. Remote technical support provides optimum leverage for your information technology budget by preserving user productivity and limiting the time billed for computer analysis and repair. Advanced online access technology and experienced service specialists and engineers combine to enable Progent to solve the majority of network problems without squandering time and money by traveling to your site. In the vast majority of situations your IT problems can be remediated by telephone or via a mix of telephone help and remote network analysis. Progent can make available Cisco certified CCIE infrastructure experts and CISM premier security specialists to help you with the most difficult network issues.

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    Progent can provide affordable remote and on-premises consulting to help companies of any size to migrate any portion of their critical IT infrastructure to Google Cloud Platform (GCP). This can save time and equipment costs and enable access to Google's cutting edge machine learning technology. Progent can help you with every phase of Google Cloud Platform integration including needs analysis, readiness assessment, system design, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance.

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    Progent offers the services of a CRISC-certified risk management expert to assist you to design and implement an enterprise risk management solution based on best practices identified by CRISC and crafted to match your organization's risk tolerance, business goals, and IT budget.

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  • IT Outsourcing Example White Paper
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    Progent's IT outsourcing services offer budget-friendly computer support for medium-size organizations. Whether it involves planning network architecture, setting up an internal Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your system, or developing an on-line eCommerce application, outsourcing your IT engineering services can reduce expenses and eliminate risks, permitting network service budgets to grow in a more linear and manageable fashion than is possible by amassing a large, knowledgeable in-house network support staff. Progent's Outsourcing White Paper and flyers explain how Progent can help you build a secure and highly available system architecture for your critical Windows-based business software such as Windows 2008, Exchange Server, and SQL Server.

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    Progent has more than 20 years of background configuring, maintaining and troubleshooting the core components that make up Microsoft System Center and can help your organization to plan, deploy, maintain, and fix your System Center ecosystem to maximize the uptime and performance of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent's consultants can assist your organization to upgrade to the latest edition of Microsoft System Center from a previous one or from a third-party IT management solution to deliver the advantages of best-in-class provisioning, automation, security, plus datacenter and critical application performance monitoring.

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    Progent's Standard Help Desk Services offer a comprehensive service desk solution that manages all aspects of remote desktop support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Support services are provided at a substantial discount from Progent's regular desktop service rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle complex issues.

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    Progent's experienced ransomware recovery consultants can help your business to restore a network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.

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