ProSight Active Security Monitoring Services and Ransomware DefenseProgent's ProSight Active Security Monitoring services, powered by SentinelOne's behavior-analysis technology, provides advanced protection for endpoints and servers. This modern approach to malware defense addresses the new wave of cyber attacks, like ransomware, which easily avoid detection by traditional signature-based anti-virus (AV) techniques. ProSight ASM gives small and mid-sized companies the benefits of the same AV technology deployed by some of the world's largest enterprises including Walmart, Netflix, Visa, Citi, NASDAQ, and Salesforce. By providing real-time malware blocking, detection, mitigation, recovery and forensics in a single integrated platform, ProSight ASM lowers total cost of ownership, streamlines management, and expedites recovery. The next-generation endpoint protection (NGEP) engine incorporated in ProSight ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator.

Progent's ProSight Active Security Monitoring services rely on a low-profile software agent running on every protected device in order to create an active security grid that reacts to potential malware in real time and orchestrates unified defense featuring:

  • Real-time protection for Microsoft Windows, Mac, Linux, iOS and Android devices
  • Support for VMs powered by Hyper-V, VMware vSphere, and Citrix XenServer virtualization platforms
  • In-depth OS-level monitoring
  • Signature-less heuristics and extensive automation
  • Modern behavioral analysis
  • Detection of new generation attacks from all vectors
  • Automated post-attack remediation
  • Single-click rollback to last safe state after ransomware attack
  • Instant and automatic immunization across the entire device grid
  • Real-time visualization of an attack's progression through your network
  • Comprehensive forensics for identifying vulnerabilities
  • Centralized web-accessible management console
  • HIPAA and PCI compliant
ProSight Active Security Monitoring is available as an affordable fixed-cost monthly service, requires no special hardware, and protects onsite, mobile, and cloud-based resources. In case you experience a successful cyber attack, Progent can provide the services of CISSP-certified cybersecurity experts to work as your red team to help you utilize ProSight ASM's advanced tools to contain the intrusion, remove the malware from all affected devices, evaluate the damage, rollback your system to the last known healthy state, and document the source of the attack and its storyline within your network.

ProSight Active Security Monitoring and Today's Threat Landscape
Over 97% of successful malware attacks could have been blocked by modern security tools. But the industry has come to realize that, unfortunately, some attacks will succeed despite the best defenses. The modern security landscape is too filled with bad actors, including state-sponsored cyber criminals, for any enterprise to be entirely safe. With this in mind, ProSight Active Security Monitoring is designed not just to prevent malware from gaining access to your network, but also to react decisively to any detected penetration. This includes immediate isolation of compromised devices, automatic threat removal, machine-speed immunization of all endpoints via device-resident agents, single-click restore to a safe state, and comprehensive forensics to show you how to bolster your security profile to foil future attacks. By delivering leading-edge protection during all phases of a cyber attack, ProSight ASM provides a comprehensive solution for dealing with the increasingly dire security landscape and avoiding the financial and reputation loss associated with a major security breach.

Endpoints such as desktops, notebooks and smartphones are the most susceptible and most commonly attacked elements of an IT network. ProSight Active Security Monitoring services offer a unified endpoint protection (EPP) platform to handle the complete lifecycle of a cyber attack including blocking, identification, remediation, restoration and analytics. Threats managed by ProSight ASM include:

  • File-based attacks like ransomware, trojans, worms, backdoors and payload-based attacks
  • File-less and memory-only attacks without disk-based indicators
  • Document-based attacks incorporated within macros and Office and Adobe files
  • Phishing and spear phishing email-based attacks (which are responsible for a high percentage of security breaches)
  • Web browser-based attacks embedded in drive-by downloads, Flash, Java, Javascript, VBS, iframe, html5, and plug-ins
  • Live attacks based on scripts like PowerShell, Powersploit, WMI, and VBS
  • Credential-based attacks such as credential-scraping, Mimikatz, and tokens
ProSight ASM's Behavior-based Threat Detection
Older-generation anti-virus (AV) software uses so-called "signature matching" as its primary mechanism for malware detection. With this technique, a distinct file hash, known as a signature, is calculated for every familiar threat. AV programs continually compare incoming data against ever-expanding signature tables, and block anything with a tell-tale signature. The problem with this technique is that new threats are now being generated much faster than AV labs can create and publish signatures. Next-generation AV platforms supplement traditional signature matching with behavior analysis. This technology examines the actions of a possible threat and decides whether the behavior is normal and safe or abnormal and potentially dangerous. For example, does the code in question impact an unusually large number of processes? Does it modify the registry? Does it log keystrokes? Basically, behavior analysis focuses on suspicious activities rather than on a signature, which a hacker can easily nullify just by changing a few inconsequential bytes of malware code.

Prevention: Prior to the Attack
New threats are being manufactured fast enough to overwhelm the capacity of signature-based AV platform providers. The industry has broadly recognized the shortcomings of signature-matching EPP since 2012. Since then things have grown worse quickly enough to qualify as a crisis.

ProSight ASM Endpoint Protection Services

Malware production has increased far faster than signature-based AV technology can respond

ProSight ASM uses intelligent cloud-based resources and reputation services from major vendors to block known threats. This combined with deep file inspection and dynamic blacklisting and whitelisting give ProSight ASM an advantage over traditional AV products. However, prevention is only the first stage of modern AV defense. Sophisticated exploits, file-less and script-based attacks routinely slip by signature-matching systems. As an example, malware packers compress attack code to camouflage malicious software so security researchers and AV software are unable to recognize the threat.

Detection and Mitigation: During the Attack
The second part of the EPP lifecycle involves reacting to a cyber attack while the malicious code is executing. ProSight ASM uses next-generation endpoint protection technology to spot malicious activity caused by any threat that breaks through the first line of defense. In order to compromise data, even file-less threats like a memory-based attack perform recognizable activities such as creating an executable file without permission. ProSight ASM's compact agent monitors activity in every protected endpoint device and uses advanced behavioral threat analysis and full execution context to detect new attacks as soon as they start. When an attack is identified, ProSight ASM at once isolates the impacted endpoint from the network to contain the damage. Since the ProSight ASM agent operates autonomously, endpoints remain secured even when they are disconnected from the Internet.

Cleanup: After a Break-in
After containing an attack, ProSight ASM starts the recovery phase of protection. When ProSight ASM is integrated with Windows Volume Shadow Copy Service (Windows VSS), changes to data caused by a cyber attack can be automatically rolled back to a trusted state with one click. ProSight ASM also logs any system-level files and settings that were altered by the attack and what files were fixed. Whenever ProSight ASM uncovers a new malware binary, the code is flagged and all devices on the network that are protected by agents are immunized against the new attack. Also, the ProSight ASM management console offers extensive forensics such as an intuitive visualization of the attack's storyline across the network from beginning to end. This audit trail of how an attack progressed through the network helps you assess the damage and highlights vulnerabilities in policies or work habits that should be corrected to avoid future breaches.

ProSight ASM Attack Storyline

ProSight ASM's management console provides a real-time storyline of a threat's path through the network

Download the ProSight Active Security Monitoring Services Datasheet
To view or download a datasheet describing the key features of ProSight Active Security Monitoring, click:
Progent's ProSight Active Security Monitoring Services Datasheet. (PDF - 89 KB)

Additional ProSight Managed Services Available from Progent
In addition to ProSight Active Security Monitoring, Progent's ProSight family of network management services includes other affordable, fixed-price managed services that allow you to outsource key aspects of IT network management including backup and disaster recovery, network infrastructure monitoring and management, email content filtering, VM hosting, and IT documentation management. By partnering with some of the industry's leading technology vendors, Progent can offer small and mid-size businesses the benefits of the same advanced technology used by the world's largest enterprises. Managed services offered by Progent include:

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer security for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP provides firewall protection, penetration alerts, endpoint control, and web filtering through cutting-edge technologies incorporated within one agent managed from a single control. Progent's security and virtualization experts can help you to plan and configure a ProSight ESP environment that addresses your company's specific requirements and that helps you prove compliance with government and industry information security regulations. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require urgent action. Progent can also help you to install and test a backup and restore solution like ProSight Data Protection Services so you can recover quickly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Backup and Disaster Recovery Services
    Progent has worked with leading backup/restore software companies to create ProSight Data Protection Services, a portfolio of offerings that deliver backup-as-a-service (BaaS). ProSight DPS products manage and track your backup processes and enable non-disruptive backup and rapid restoration of important files/folders, applications, images, plus virtual machines. ProSight DPS lets you avoid data loss caused by equipment breakdown, natural calamities, fire, cyber attacks such as ransomware, user mistakes, malicious insiders, or application glitches. Managed services available in the ProSight DPS product line include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro 365 Backup), ProSight DPS ECHO Backup using Barracuda dedicated storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent expert can assist you to identify which of these fully managed backup services are most appropriate for your IT environment.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of leading information security companies to deliver web-based control and comprehensive security for your email traffic. The hybrid architecture of Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter acts as a first line of defense and keeps most unwanted email from reaching your security perimeter. This reduces your vulnerability to external attacks and conserves system bandwidth and storage. Email Guard's on-premises security gateway device adds a further layer of analysis for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map, track, enhance and troubleshoot their connectivity hardware such as routers, firewalls, and access points plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are kept current, copies and manages the configuration of almost all devices on your network, tracks performance, and sends alerts when issues are discovered. By automating tedious management activities, WAN Watch can cut hours off ordinary chores such as making network diagrams, reconfiguring your network, locating devices that need important updates, or identifying the cause of performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your IT system running at peak levels by checking the state of critical assets that power your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT management staff and your assigned Progent consultant so that any looming issues can be resolved before they can impact your network. Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system software, and the applications. Since the system is virtualized, it can be moved easily to an alternate hardware solution without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and safeguard information related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your network documentation, you can eliminate up to 50% of time thrown away searching for critical information about your network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether you're planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it. Learn more about ProSight IT Asset Management service.

  • Active Defense Against Ransomware: AI-based Ransomware Detection and Cleanup
    Progent's Active Defense Against Ransomware is an endpoint protection solution that utilizes cutting edge behavior machine learning technology to defend endpoints and servers and VMs against new malware attacks such as ransomware and file-less exploits, which easily evade traditional signature-matching AV tools. Progent ASM services protect local and cloud resources and offers a unified platform to address the complete threat lifecycle including blocking, detection, mitigation, remediation, and forensics. Key features include single-click rollback using Windows VSS and automatic network-wide immunization against new attacks. Find out more about Progent's ransomware defense and cleanup services.

  • Outsourced/Co-managed Call Center: Help Desk Managed Services
    Progent's Support Desk managed services permit your IT team to outsource Help Desk services to Progent or divide activity for support services transparently between your in-house support staff and Progent's extensive pool of IT support technicians, engineers and subject matter experts. Progent's Shared Service Desk offers a transparent supplement to your corporate IT support organization. Client access to the Help Desk, delivery of technical assistance, issue escalation, trouble ticket creation and tracking, efficiency measurement, and maintenance of the service database are cohesive whether incidents are resolved by your internal network support staff, by Progent's team, or both. Learn more about Progent's outsourced/co-managed Service Center services.

  • Patch Management: Software/Firmware Update Management Services
    Progent's managed services for patch management provide businesses of any size a flexible and affordable solution for evaluating, validating, scheduling, applying, and documenting updates to your dynamic information network. Besides optimizing the protection and reliability of your IT environment, Progent's software/firmware update management services allow your in-house IT staff to focus on more strategic initiatives and activities that derive the highest business value from your information network. Read more about Progent's patch management support services.

  • ProSight Duo Two-Factor Authentication: Identity Validation, Endpoint Policy Enforcement, and Secure Single Sign-on
    Progent's Duo MFA services utilize Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication. Duo enables single-tap identity confirmation on iOS, Google Android, and other personal devices. With Duo 2FA, whenever you log into a secured application and give your password you are asked to confirm who you are on a device that only you have and that uses a different ("out-of-band") network channel. A wide range of out-of-band devices can be utilized for this second means of ID validation such as a smartphone or wearable, a hardware/software token, a landline phone, etc. You can designate multiple verification devices. For more information about ProSight Duo two-factor identity validation services, go to Cisco Duo MFA two-factor authentication services for access security.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is an expanding suite of real-time and in-depth reporting tools created to integrate with the industry's leading ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to highlight and contextualize critical issues like inconsistent support follow-up or machines with missing patches. By exposing ticketing or network health concerns concisely and in near-real time, ProSight Reporting enhances productivity, reduces management overhead, and saves money. For more information, visit ProSight Reporting for ticketing and network monitoring platforms.
Download Progent's 10 Benefits of Managed IT Services White Paper
To download a white paper explaining why managed services are rapidly replacing the old break/fix model of IT support for small and mid-size companies, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)

ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size organizations to get an unbiased evaluation of the overall health of their information system. Based on a selection of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI such as a cleaner Active Directory environment. Both versions also come with a year of advanced remote network monitoring and management. Advantages can include easier network management, improved compliance with government and industry security regulations, higher utilization of IT resources, quicker troubleshooting, more dependable backup and restore, and less downtime. Learn more about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief discussion with a Progent information assurance consultant. The fact-finding interview is designed to help assess your organization's ability either to defend against ransomware or recover rapidly following an attack by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Phobos, Snatch or Nephilim. Progent will consult with you directly to collect information about your existing antivirus tools and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow best practices to deploy a cost-effective AV and backup environment that minimizes your vulnerability to a ransomware attack and meets your company's requirements. For additional information, see Progent's ProSight Ransomware Preparedness Report.

The Progent Edge
Progent's roster of over 100 IT consultants includes experts who have earned certifications in all facets of network technology associated with small and mid-size businesses. This broad scope of skills positions Progent to be your single point of contact with technology vendors and a reliable source of guidance and troubleshooting know-how to help you manage your business network. Progent has built an especially strong team of data security specialists who can help you protect your information and maximize the business value of your network. Besides the endpoint security offered by ProSight Active Security Monitoring, Progent provides additional managed services and value-priced service packages intended to assist small and mid-size organizations to build and manage networks that deliver enterprise-class security and compliance on a small-business budget.

Progent offers expert support for all endpoints, servers and VMs protected by ProSight Active Security Monitoring. Expertise offered by Progent includes Windows 11 planning and migration consulting, Windows 10 configuration, Linux integration, Mac OS X and macOS support, iPhone and iPad management, Android integration, Windows Server 2022 integration expertise, Windows Server 2019 migration consulting, Windows Hyper-V support, and VMware vSphere planning and support. To implement the single-click rollback feature of ProSight Active Security Monitoring, Progent's Windows Server consultants can assist you to configure Windows Volume Shadow Copy Service. In addition, Progent offers remote and on-premises support from certified Cisco CCIE network infrastructure consultants to help you design, secure, or troubleshoot your infrastructure. If your network makes use of public cloud services, Progent can provide the expertise of Microsoft Azure consultants, Amazon AWS consultants, and Google Cloud integration consultants to help you build and manage hybrid networking solutions that seamlessly integrate local and cloud-based resources.

Other Affordable Service Packages Available from Progent
In addition to the ProSight suite of network management services, Progent offers affordable, one-time service packages to assist small and mid-size companies to verify compliance with internal or regulatory security requirements. These low-cost services include security vulnerability evaluation and penetration testing. Progent can also provide high-level disaster recovery planning consulting and business continuity planning consulting to help make sure you can resume your business activity as soon as possible following a catastrophe.

Contact Progent about ProSight Active Security Monitoring Services
To find out more about how Progent can help you set up an affordable, fully managed endpoint security solution with ProSight Active Security Monitoring, call 1-800-993-9400 or visit Contact Progent.



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