Remote Network Management and Monitoring
For Small and Midsize Organizations:
ProSight Active Security Monitoring and Ransomware Protection
Progent's ProSight Active Security Monitoring services, powered by SentinelOne's behavior-analysis technology, provides advanced protection for endpoints and servers. This modern approach to malware defense addresses the new wave of cyber attacks, like ransomware, which easily avoid detection by traditional signature-based anti-virus (AV) techniques. ProSight ASM gives small and mid-sized companies the benefits of the same AV technology deployed by some of the world's largest enterprises including Walmart, Netflix, Visa, Citi, NASDAQ, and Salesforce. By providing real-time malware blocking, detection, mitigation, recovery and forensics in a single integrated platform, ProSight ASM lowers total cost of ownership, streamlines management, and expedites recovery. The next-generation endpoint protection (NGEP) engine incorporated in ProSight ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator.
Progent's ProSight Active Security Monitoring services rely on a low-profile software agent running on every protected device in order to create an active security grid that reacts to potential malware in real time and orchestrates unified defense featuring:
- Real-time protection for Microsoft Windows, Mac, Linux, iOS and Android devices
- Support for VMs powered by Hyper-V, VMware vSphere, and Citrix XenServer virtualization platforms
- In-depth OS-level monitoring
- Signature-less heuristics and extensive automation
- Modern behavioral analysis
- Detection of new generation attacks from all vectors
- Automated post-attack remediation
- Single-click rollback to last safe state after ransomware attack
- Instant and automatic immunization across the entire device grid
- Real-time visualization of an attack's progression through your network
- Comprehensive forensics for identifying vulnerabilities
- Centralized web-accessible management console
- HIPAA and PCI compliant
ProSight Active Security Monitoring and Today's Threat Landscape
Over 97% of successful malware attacks could have been blocked by modern security tools. But the industry has come to realize that, unfortunately, some attacks will succeed despite the best defenses. The modern security landscape is too filled with bad actors, including state-sponsored cyber criminals, for any enterprise to be entirely safe. With this in mind, ProSight Active Security Monitoring is designed not just to prevent malware from gaining access to your network, but also to react decisively to any detected penetration. This includes immediate isolation of compromised devices, automatic threat removal, machine-speed immunization of all endpoints via device-resident agents, single-click restore to a safe state, and comprehensive forensics to show you how to bolster your security profile to foil future attacks. By delivering leading-edge protection during all phases of a cyber attack, ProSight ASM provides a comprehensive solution for dealing with the increasingly dire security landscape and avoiding the financial and reputation loss associated with a major security breach.
Endpoints such as desktops, notebooks and smartphones are the most susceptible and most commonly attacked elements of an IT network. ProSight Active Security Monitoring services offer a unified endpoint protection (EPP) platform to handle the complete lifecycle of a cyber attack including blocking, identification, remediation, restoration and analytics. Threats managed by ProSight ASM include:
- File-based attacks like ransomware, trojans, worms, backdoors and payload-based attacks
- File-less and memory-only attacks without disk-based indicators
- Document-based attacks incorporated within macros and Office and Adobe files
- Phishing and spear phishing email-based attacks (which are responsible for a high percentage of security breaches)
- Web browser-based attacks embedded in drive-by downloads, Flash, Java, Javascript, VBS, iframe, html5, and plug-ins
- Live attacks based on scripts like PowerShell, Powersploit, WMI, and VBS
- Credential-based attacks such as credential-scraping, Mimikatz, and tokens
Older-generation anti-virus (AV) software uses so-called "signature matching" as its primary mechanism for malware detection. With this technique, a distinct file hash, known as a signature, is calculated for every familiar threat. AV programs continually compare incoming data against ever-expanding signature tables, and block anything with a tell-tale signature. The problem with this technique is that new threats are now being generated much faster than AV labs can create and publish signatures. Next-generation AV platforms supplement traditional signature matching with behavior analysis. This technology examines the actions of a possible threat and decides whether the behavior is normal and safe or abnormal and potentially dangerous. For example, does the code in question impact an unusually large number of processes? Does it modify the registry? Does it log keystrokes? Basically, behavior analysis focuses on suspicious activities rather than on a signature, which a hacker can easily nullify just by changing a few inconsequential bytes of malware code.
Prevention: Prior to the Attack
New threats are being manufactured fast enough to overwhelm the capacity of signature-based AV platform providers. The industry has broadly recognized the shortcomings of signature-matching EPP since 2012. Since then things have grown worse quickly enough to qualify as a crisis.
ProSight ASM uses intelligent cloud-based resources and reputation services from major vendors to block known threats. This combined with deep file inspection and dynamic blacklisting and whitelisting give ProSight ASM an advantage over traditional AV products. However, prevention is only the first stage of modern AV defense. Sophisticated exploits, file-less and script-based attacks routinely slip by signature-matching systems. As an example, malware packers compress attack code to camouflage malicious software so security researchers and AV software are unable to recognize the threat.
Detection and Mitigation: During the Attack
The second part of the EPP lifecycle involves reacting to a cyber attack while the malicious code is executing. ProSight ASM uses next-generation endpoint protection technology to spot malicious activity caused by any threat that breaks through the first line of defense. In order to compromise data, even file-less threats like a memory-based attack perform recognizable activities such as creating an executable file without permission. ProSight ASM's compact agent monitors activity in every protected endpoint device and uses advanced behavioral threat analysis and full execution context to detect new attacks as soon as they start. When an attack is identified, ProSight ASM at once isolates the impacted endpoint from the network to contain the damage. Since the ProSight ASM agent operates autonomously, endpoints remain secured even when they are disconnected from the Internet.
Cleanup: After a Break-in
After containing an attack, ProSight ASM starts the recovery phase of protection. When ProSight ASM is integrated with Windows Volume Shadow Copy Service (Windows VSS), changes to data caused by a cyber attack can be automatically rolled back to a trusted state with one click. ProSight ASM also logs any system-level files and settings that were altered by the attack and what files were fixed. Whenever ProSight ASM uncovers a new malware binary, the code is flagged and all devices on the network that are protected by agents are immunized against the new attack. Also, the ProSight ASM management console offers extensive forensics such as an intuitive visualization of the attack's storyline across the network from beginning to end. This audit trail of how an attack progressed through the network helps you assess the damage and highlights vulnerabilities in policies or work habits that should be corrected to avoid future breaches.
Download the ProSight Active Security Monitoring Services Datasheet
To view or download a datasheet describing the key features of ProSight Active Security Monitoring, click:
Progent's ProSight Active Security Monitoring Services Datasheet. (PDF - 89 KB)
Additional ProSight Managed Services Available from Progent
In addition to ProSight Active Security Monitoring, Progent's ProSight family of network management services includes other affordable, fixed-price managed services that allow you to outsource key aspects of IT network management including backup and disaster recovery, network infrastructure monitoring and management, email content filtering, VM hosting, and IT documentation management. By partnering with some of the industry's leading technology vendors, Progent can offer small and mid-size businesses the benefits of the same advanced technology used by the world's largest enterprises. Managed services offered by Progent include:
- ProSight LAN Watch: Server and Desktop Monitoring
ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your network running at peak levels by checking the health of vital assets that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your designated IT staff and your assigned Progent engineering consultant so any potential problems can be addressed before they have a chance to impact productivity. Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting. - ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Desktops
ProSight LAN Watch with NinjaOne RMM software offers a centralized, cloud-based solution for monitoring and managing your network, server, and desktop devices by providing tools for performing common time-consuming jobs. These can include health monitoring, update management, automated repairs, endpoint deployment, backup and recovery, A/V response, secure remote access, built-in and custom scripts, asset inventory, endpoint profile reporting, and troubleshooting help. If ProSight LAN Watch with NinjaOne RMM identifies a serious problem, it transmits an alert to your specified IT staff and your Progent technical consultant so emerging issues can be fixed before they impact your network. Learn more details about ProSight LAN Watch with NinjaOne RMM server and desktop monitoring consulting. - ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map out, monitor, enhance and debug their connectivity hardware such as routers, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are kept current, copies and displays the configuration of almost all devices connected to your network, tracks performance, and sends notices when issues are detected. By automating time-consuming network management processes, WAN Watch can cut hours off ordinary tasks such as network mapping, expanding your network, finding appliances that need critical updates, or resolving performance issues. Learn more about ProSight WAN Watch network infrastructure management services. - ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Applications
ProSight Reporting is a growing suite of in-depth reporting utilities designed to work with the industry's leading ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to surface and contextualize key issues like inconsistent support follow-up or machines with out-of-date AVs. By identifying ticketing or network health concerns clearly and in near-real time, ProSight Reporting enhances productivity, reduces management overhead, and saves money. For details, visit ProSight Reporting for ticketing and network monitoring applications. - ProSight Data Protection Services (DPS): Backup and Recovery Services
Progent has worked with advanced backup software providers to produce ProSight Data Protection Services (DPS), a selection of subscription-based offerings that deliver backup-as-a-service (BaaS). ProSight DPS products automate and monitor your backup processes and enable non-disruptive backup and fast recovery of important files, applications, images, plus Hyper-V and VMware virtual machines. ProSight DPS lets you recover from data loss resulting from equipment breakdown, natural calamities, fire, cyber attacks such as ransomware, human mistakes, malicious employees, or software bugs. Managed backup services available in the ProSight Data Protection Services product family include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro 365 Backup), ProSight ECHO Backup based on Barracuda purpose-built storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to identify which of these managed backup services are best suited for your network. - ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of leading information security companies to deliver web-based management and comprehensive protection for all your email traffic. The powerful architecture of Email Guard managed service combines cloud-based filtering with a local gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and keeps most threats from making it to your security perimeter. This decreases your exposure to external attacks and conserves system bandwidth and storage space. Email Guard's onsite gateway appliance provides a further layer of analysis for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall. For more information, visit ProSight Email Guard spam filtering and data leakage protection. - ProSight Duo Two-Factor Authentication: Access Security, Endpoint Remediation, and Protected Single Sign-on
Progent's Duo MFA service plans utilize Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication. Duo enables single-tap identity confirmation on iOS, Google Android, and other personal devices. Using Duo 2FA, when you log into a secured online account and give your password you are requested to confirm your identity via a unit that only you possess and that is accessed using a different network channel. A broad range of out-of-band devices can be utilized for this second means of ID validation such as an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You may register multiple validation devices. For details about ProSight Duo identity validation services, refer to Cisco Duo MFA two-factor authentication services for access security. - Outsourced/Co-managed Service Center: Support Desk Managed Services
Progent's Call Center services enable your IT staff to offload Call Center services to Progent or divide activity for Help Desk services transparently between your internal support staff and Progent's extensive roster of IT support technicians, engineers and subject matter experts (SMEs). Progent's Co-managed Service Desk provides a smooth supplement to your internal IT support group. Client access to the Help Desk, provision of support services, issue escalation, trouble ticket creation and updates, efficiency metrics, and maintenance of the support database are cohesive regardless of whether incidents are resolved by your internal IT support organization, by Progent's team, or by a combination. Find out more about Progent's outsourced/co-managed Service Center services. - Progent Active Protection Against Ransomware: AI-based Ransomware Detection and Remediation
Progent's Active Protection Against Ransomware is an endpoint protection (EPP) solution that incorporates next generation behavior machine learning technology to guard endpoint devices as well as servers and VMs against new malware assaults such as ransomware and email phishing, which easily evade legacy signature-based anti-virus products. Progent Active Security Monitoring services protect local and cloud resources and offers a single platform to automate the complete threat lifecycle including blocking, infiltration detection, mitigation, remediation, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats. Find out more about Progent's ransomware defense and cleanup services. - ProSight IT Asset Management: Network Documentation Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and protect information about your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSLs or domains. By cleaning up and managing your network documentation, you can eliminate up to 50% of time thrown away trying to find vital information about your network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you're making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require when you need it. Learn more about ProSight IT Asset Management service. - Patch Management: Software/Firmware Update Management Services
Progent's managed services for patch management provide businesses of any size a flexible and cost-effective solution for evaluating, validating, scheduling, implementing, and documenting updates to your ever-evolving information system. Besides optimizing the security and reliability of your IT environment, Progent's software/firmware update management services free up time for your in-house IT staff to focus on more strategic initiatives and activities that derive maximum business value from your information network. Learn more about Progent's patch management support services. - ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual host configured and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the applications. Because the environment is virtualized, it can be ported immediately to an alternate hardware environment without a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not tied a single hosting provider. Find out more about ProSight Virtual Hosting services. - ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Filtering
Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides firewall protection, penetration alarms, device control, and web filtering via leading-edge tools incorporated within a single agent managed from a single console. Progent's security and virtualization consultants can assist you to design and implement a ProSight ESP environment that addresses your company's specific requirements and that helps you demonstrate compliance with government and industry information protection regulations. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent's consultants can also help you to install and test a backup and restore system such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent'sProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.
To download a white paper explaining why managed services are quickly takingthe place of the old break/fix model of IT support outsourcing for small and mid-size businesses, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size businesses to get an objective evaluation of the overall health of their information system. Based on some of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits help you see how closely the configuration of your core network assets conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant ROI such as a more manageable Active Directory (AD) environment. Both also come with a year of cutting-edge remote network monitoring and management (RMM). Advantages can include easier network management, improved compliance with information security requirements, more efficient utilization of network resources, quicker problem resolution, more reliable backup and recovery, and higher availability. Read more about Progent's ProSight Network Audits network infrastructure assessment.
The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone discussion with a Progent backup/recovery consultant. The interview is intended to help assess your company's preparedness to block ransomware or recover quickly following an attack by a ransomware strain such as Ryuk, Maze, Sodinokibi, Mailto (aka Netwalker), Phobos, LockBit or Egregor. Progent will work with you personally to collect information concerning your existing cybersecurity posture and backup procedures, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow best practices to deploy an efficient security and backup environment that reduces your exposure to a ransomware attack and aligns with your business requirements. For additional information, see Progent's ProSight Ransomware Preparedness Report.
The Progent Edge
Progent's roster of over 100 IT consultants includes experts who have earned certifications in all facets of network technology associated with small and mid-size businesses. This broad scope of skills positions Progent to be your single point of contact with technology vendors and a reliable source of guidance and troubleshooting know-how to help you manage your business network. Progent has built an especially strong team of data security specialists who can help you protect your information and maximize the business value of your network. Besides the endpoint security offered by ProSight Active Security Monitoring, Progent provides additional managed services and value-priced service packages intended to assist small and mid-size organizations to build and manage networks that deliver enterprise-class security and compliance on a small-business budget.
Progent offers expert support for all endpoints, servers and VMs protected by ProSight Active Security Monitoring. Expertise offered by Progent includes Windows 11 planning and migration consulting, Windows 10 configuration, Linux integration, Mac OS X and macOS support, iPhone and iPad management, Android integration, Windows Server 2022 integration expertise, Windows Server 2019 migration consulting, Windows Hyper-V support, and VMware vSphere planning and support. To implement the single-click rollback feature of ProSight Active Security Monitoring, Progent's Windows Server consultants can assist you to configure Windows Volume Shadow Copy Service. In addition, Progent offers remote and on-premises support from certified Cisco CCIE network infrastructure consultants to help you design, secure, or troubleshoot your infrastructure. If your network makes use of public cloud services, Progent can provide the expertise of Microsoft Azure consultants, Amazon AWS consultants, and Google Cloud integration consultants to help you build and manage hybrid networking solutions that seamlessly integrate local and cloud-based resources.
Other Affordable Service Packages Available from Progent
In addition to the ProSight suite of network management services, Progent offers affordable, one-time service packages to assist small and mid-size companies to verify compliance with internal or regulatory security requirements. These low-cost services include security vulnerability evaluation and penetration testing. Progent can also provide high-level disaster recovery planning consulting and business continuity planning consulting to help make sure you can resume your business activity as soon as possible following a catastrophe.
Contact Progent about ProSight Active Security Monitoring Services
To find out more about how Progent can help you set up an affordable, fully managed endpoint security solution with ProSight Active Security Monitoring, call
An index of content::
Top Rated Company-wide Standards for Best Practices IT Management
Microsoft Solutions Framework Project Methodology IT Consulting Group
Progent's staff of Microsoft and Cisco Premier consultants average more than ten years of hands-on professional experience, at the forefront of IT service, executing a broad variety of IT tasks for a large mix of businesses. Every Progent consultant shares a refined collection of personal best practices which are incorporated into company-wide best practices training that Progent instills in its support staff. This guarantees that you get not only world-class technical capability, but also a consultant with proven approaches for applying technical knowledge to repair actual network problems efficiently.
Juniper J Series Gateway Cybersecurity Contractor
Juniper J4350 Router Protect
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
ASP.NET Outsourced Programming
.NET MAUI Development
Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development environment and are able to create or enhance .NET apps quickly and affordably.
NinjaOne Automated Server Management Integration Support
Award Winning NinjaOne Server and Desktop Monitoring and Reporting Setup and Support
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that incorporates state-of-the-art 24x7 remote monitoring and management (RMM) techniques to help keep your network running at peak levels by checking the health of vital devices.
After Hours ransomware preparedness assessment Technology Professional
24x7x365 ransomware defense report Professional
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief interview with a Progent information assurance consultant. The fact-finding interview is designed to help evaluate your company's preparedness to defend against ransomware or recover quickly after a ransomware attack. Progent will work with you personally to collect information about your current security profile and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to create an efficient security and backup/recovery environment that reduces your vulnerability to ransomware and aligns with your company's needs.
Microsoft Expert Live Communications Server 2007 Engineer
Microsoft LCS Server IM Support and Help
MS Office Communications Server delivers Instant Messaging and Real Presence as part of an extensible, world-class package featuring advanced protection, transparent compatibility with other Microsoft software, an extendable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server allows lower costs and elevated operational efficiencies, enhanced worker productivity, and stronger IP protection. MS Communications Server has been replaced by Lync, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications consultants offer remote and onsite support and mediation services for your Office Communications Server 2007 environment and can help you to evaluate the advantages of upgrading to Microsoft's Skype for Business. Progent can also help you to plan and implement a smooth upgrade that will add business value to your information network
Network Asset Report Professionals
Remote Network Infrastructure Monitoring Technology Professional
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size organizations to obtain an objective evaluation of the health of their IT system. Powered by a selection of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class team of IT experts, ProSight Network Audits show you how well the configuration of your essential network assets conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits such as a more manageable and safer AD environment. Both versions also provide the ongoing advantages of state-of-the-art remote network monitoring and management technology. These advantages can include easier network management, improved compliance with data security regulations, higher utilization of network assets, faster troubleshooting, more dependable backup and recovery, and higher availability.
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