Remote Network Management and Monitoring
For Small and Midsize Organizations:
ProSight Active Security Monitoring and Ransomware Protection
Additional Topics of Interest
Windows Server 2019 USB Drive Witness Integration Services
On-site Technical Support Windows Server 2019 PowerShell
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to design and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers major improvements in capacity, performance, ease of management, virtualization, cybersecurity, hybrid local/cloud integration, availability, and container support.
Configuration Microsoft Teams Migration from Skype for Business
Consultants Microsoft Teams with Exchange Online
Progent can help your organization to design a migration to Teams from Skype for Business and install, administer, and debug a cloud-based or mixed deployment of Microsoft Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
Consulting Support for IT Service Providers Onsite Technical Support
Consulting Support for IT Service Firms Consulting
Progent's Support for IT Service Organizations lets you take advantage of Progent's information technology engineers under your own brand as a transparent extension of your IT services staff.
Meraki Outdoor APs Computer Consulting
Meraki 802.11ac AP Migration Setup and Support
Progent's Cisco-certified Wi-Fi networking experts can provide remote and onsite consulting and troubleshooting services to help your organization to design, install, administer, optimize, and repair Wi-Fi deployments that utilize Cisco's Meraki APs. Progent's consultants can also help your organization to plan and implement hybrid networks that combine on-premises and cloud-hosted resources and that provide easy access, advanced security and compliance, unified management, and consistent operation for all your mobile and desktop devices.
Online Technical Support Teleworker Helpdesk
Consultant Services At Home Workforce Helpdesk Services
Progent can provide small and mid-size businesses overflow or comprehensive Help Desk call center support services for a remote workforce.
Microsoft Operations Manager Case Study
Microsoft Operations Manager Case Study
Before Progent’s MOM-based solution, network problems were handled reactively, once workers were impacted by them. With the help of proactive, automated alerts and trend reports sent by MOM, Progent is now able to ward off server problems before they grow to be serious enough to disrupt network availability. Because of MOM, Progent can deal with incipient problems before clients suspect that the problems exist. Progent offers help for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small business IT systems enterprise-class availability, security and performance.
Azure Stack integration Services
Consultants Azure and SCDPM integration
Progent can help you with any phase of Microsoft Azure integration including requirements analysis, prerequisites assessment, system architecture, pre-production testing, deployment, automated management, performance optimization, license controls, disaster recovery preparedness, security policy enforcement, and regulatory compliance validation. Progent can assist your IT staff to configure and debug firewalls and VPN connections so that your users can securely connect to Azure services, and Progent's Microsoft-certified consulting experts can assist you set up key Microsoft technologies to run in the cloud including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also help you to set up a hybrid cloud environment that seamlessly integrates on-premises datacenters with Azure-based resources.
Remote Office Support Outsourcing
Sales Office On-site Technical Support
Years of background providing Microsoft support and Cisco network consulting has allowed Progent to develop a unique ability for serving branch offices that need network help with the flexibility common to with small companies but which offers effective client interaction, complete documentation, and compliance with enterprise IT protocols. If your corporation has a branch office located anywhere in or any area covered by Progent's engineers, Progent can provide a wide range of on-premises and remote IT consulting services and system design expertise.
Top Rated Trainer Microsoft Entourage for Mac
Mac Office Outlook Learn
Progent can provide one-on-one training designed for individuals who wish to expand their understanding of the macOS and OS X platform, Apple Mac hardware, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual online classes for Mac application software.
VMware NSX Software Defined Data Center Professional
VMware vRealize Orchestrator vRO Consultancy
VMware's NSX network virtualization technology allows you to build complete logical networks in software. NSX permits virtual networks to be deployed instantly and administered with a high level of automation independent of the physical components used by the underlying IP network. VMware Site Recovery Manager supports programmatic recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. SRM also permits transparent testing for site recovery, updates and patches and can generate audit reports to confirm full service recovery, validate Service Level Agreements and demonstrate DR compliance. When used with VMware's NSX network virtualization platform, VMware SRM can rapidly restore the complete virtualized network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM system architect to help your organization to design, configure, test and administer a disaster recovery system powered by VMware SRM and VMware NSX.
Microsoft Exchange Server 2003 Network Assessments
Emergency Microsoft Exchange Server Network Designers
Progent's Microsoft-certified consultants have more than a decade of experience providing unified communications support for customers ranging from small offices to global enterprises. Progent offers affordable consulting for all versions of Exchange Server to strengthen email and virus protection, configure high availability email environments, and facilitate remote and mobile email connectivity. Progent’s Microsoft Exchange consulting services can assist you in designing and implementing a migration from an outdated SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange 2016 Server. Progent provides integration help for Windows 8, Windows 7, Vista, and Windows XP desktops running Office Outlook and can show you how to configure Microsoft Outlook Web App (OWA) for popular browsers. For e-mail virus protection, spam filtering and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.
Altaro VM Backup Disaster Recovery Computer Consultants
Altaro VM Backup Testing Support and Setup
Altaro VM Backup software provides small and mid-size businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud-hosted environments and also supports cost-effective backup to Microsoft Azure storage. Top capabilities include state-of-the-art Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup spacing as little as five minutes for reducing your exposure to data loss, advanced encryption, item-level restore options for individual files and emails, support for Windows Server Cluster Shared Volumes and for VMware vCenter for handling large-scale environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live virtual machines with zero downtime. Progent is an Altaro partner and can provide a broad array of consulting services to help you to plan, deploy, manage and troubleshoot a backup/restore solution powered by Altaro VM Backup.
Wi-Fi Network Configuration
802.11 Wireless LAN Technical Support Services
Progent can show you how to plan, deploy, manage, monitor, and repair an efficient Wi-Fi network architecture, recommend sensible technology, and integrate access points, wireless bridges, antennas, wireless controllers, and other wireless products. Progent can also help you build a thorough 802.11x system security strategy that is well aligned with the security strategy for your overall business network.
An index of content::
CCIE Expert Certified SharePoint programming Specialist
Oracle Enterprise Manager Specialist
Progent’s expert software programmers, relational database designers, and program managers can help enterprise clients to carry out development projects for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include access to seasoned project managers for advanced planning and project co-ordination or Progent can assist customers plug expertise gaps by providing relational database designers and software programmers skilled in building RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist clients to incorporate SharePoint with other data sources like SQL Server and Office Excel to build data-intensive intranets and portal sites. Progent also offers expertise with multiple web development technologies and can assist businesses to create, expand, repair, or migrate web applications to utilize the latest advances in web technology.
On-site Support Android and Outlook integration
Network Consultant Android and Exchange integration
Progent's veteran team of network consultants and application specialists have extensive background delivering remote and on-premises support for businesses of any size who want to incorporate Android phones and tablets into their IT systems so that users can communicate and collaborate while on the go. Progent offers the range of skills to resolve network problems that involve multiple vendors and that represent a combination of legacy and up-to-date information technology. Progent provides cost-effective online consulting to assist you with any aspect of designing, configuring, managing and troubleshooting your BYOD solution. Progent can provide occasional technical support to assist you to resolve especially stubborn IT issues, or Progent can provide comprehensive project management support to help you finish strategic IT projects on schedule and within budget. Progent can help with local, cloud-based, or hybrid network environments and can provide expertise with all major operating systems, apps, management utilities and hardware infrastructure. Progent also offers specialized group or individual training to help you manage and operate Android phones securely and productively.
Consulting Exchange 2000 Server Upgrade
Exchange 2000 Server Upgrade Remote Technical Support
Progent is one of the most expert information technology consulting firms for integrating email and messaging solutions powered by Microsoft Exchange 2000. Progent specializes in helping small and mid-size businesses get the full advantages of Exchange 2000 for typical scenarios including updating from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 support.
Service Desk Management Support Online Help
Help Desk Management Services Integration Support
Progent provides three basic kinds of Help Desk services : Microsoft and Cisco Help Desk Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco experts offers your clients easy access to a dependable technical group with extensive experience providing phone support and online repair for networks powered by Microsoft technology. Progent's focus is on giving the support Call Center a respected reputation as a key contributor to company performance. Progent's goal is to fix and not merely report problems.
System Center 2016 and VMware Integration Professional
Microsoft Certified Partner Remote Troubleshooting SCOM 2016
Progent has more than 10 years of experience deploying, maintaining and troubleshooting the core platforms that make up System Center and can assist your organization to design, install, support, and repair your System Center 2012 R2 ecosystem to optimize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-connected fabric. Progent can assist your organization to upgrade to the current edition of Microsoft System Center from an older one or from another IT management solution to deliver the advantages of best-in-class deployment, management automation, security, plus datacenter and application performance monitoring.
24-Hour CISA Certified Security Audit Consultants
CISA Certified Security Audit Consult
The Certified Information Systems Auditor (CISA) credential is an important qualification that indicates mastery in information system security auditing. Certified by the American National Standards Institute, the CISA accreditation has consultants pass an extensive examination administered by the ISACA international professional association. Progent can provide the expertise of a CISA-Certified Cybersecurity audit consultant able to help businesses in the areas of information systems audit process, IT administration, network assets and infrastructure ROI, information technology service delivery, safeguarding of information resources, and disaster recovery planning.
Microsoft 365 PST migration Outsourcing
Microsoft 365 AD FS Consultants
Microsoft supports seamless hybrid environments that integrate Microsoft 365 and on-premises Exchange deployments. This allows you to have certain Exchange mailboxes located at your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can help you with any facet of planning, integrating and debugging your hybrid Microsoft 365 Exchange Online, Exchange Online} solution. Progent's Exchange consultants can provide as-needed support to help you through stubborn technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange initiative is completed on time and on budget.
24-7 Email Link Protection Services
ProSight Email Security Gateway Professionals
Progent's ProSight Email Guard uses the technology of leading information security vendors to provide centralized management and comprehensive protection for your email traffic. The hybrid architecture of Email Guard integrates cloud-based filtering with a local security gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This decreases your exposure to external attacks and conserves system bandwidth and storage. Email Guard's onsite gateway appliance provides a deeper level of inspection for incoming email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite security gateway can also assist Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.
Aironet 4800 Access Point Remote Consulting
Aironet Wireless Access Point Technology Consulting
Progent's Cisco CCIE Wi-Fi network infrastructure experts can provide online or on-premises configuration and debugging services to assist your organization to plan, implement, upgrade, optimize, administer and debug Aironet Wi-Fi AP environments of any size or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build an enterprise-wide connectivity foundation that is easy to administer and scale. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most efficient selection, location and configuration of Aironet wireless APs to accommodate your unique workplace design, construction, and anticipated network traffic.
Aironet 2700 Access Point Configuration
Aironet 2800 Access Point Support and Setup
Progent's Cisco CCIE wireless network experts offer remote or onsite integration and debugging services to help you to design, configure, upgrade, optimize, manage and debug Aironet wireless AP deployments of any scale or topology. Progent's Cisco wireless controller consultants can also help you to combine your Wi-Fi environment with your wired network infrastructure and cloud-based resources to create an enterprise connectivity foundation that is simple to manage and scale. Progent also can provide affordable wireless site surveys to assist you to decide the most appropriate selection, placement and configuration of Aironet Wi-Fi access points to work with your unique office layout, building structure, and anticipated network traffic.
Microsoft Certified Professional Telecommuter Job
Cisco Certified Part-Time Job
Progent is hiring a variety of full-time employees including motivated Microsoft Certified Systems Engineers; connectivity experts with Cisco CCNP or CCIE certification; and consultants for advanced network architecture with backgrounds in mobile connectivity, wireless integration, high-availability systems, disaster recovery solutions, data preservation, and server virtualization. Progent is also hiring desktop support technicians, off-site troubleshooting professionals, and CISSP or CISM accredited security professionals. Progent is also seeking experienced managers able to perform effectively in our dynamic, virtual office environment. Progent works with freelance professionals with in-depth knowledge and hands-on background in crucial information technology areas outside our main technical concentration. Progent's Experts Team hires contractors who offer advice and programming services for mission-critical solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; have deep knowledge of popular platforms such as Linux derivatives, Macintosh, or Solaris, or can provide world-class skills in technologies such as telecom, web design, Electronic Data Interchange, eCommerce, or dbm programming. Independent contractors certified by us cooperate with our staff engineers to provide end-to-end solutions for small business networks.
Mac OS X Train
Mac Office Excel Class
Progent offers onsite education designed for people who wish to expand their understanding of the Apple macOS and OS X platform, Apple Mac hardware, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual online classes for macOS and Mac OS X applications.
Wireless Support Outsourcing
Wireless LAN Consulting
Progent’s wireless professionals can help small companies plan, select, pilot, configure and support secure building-to-building wireless bridging products that integrate seamlessly into your existing network while providing a degree of protection that matches or excels wired connections. Progent provides experience in wireless network technology from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can show you how to identify and install the wireless link technology that align best your business needs.
SQL Server 2017 and Excel On-site Support
SQL Server 2017 Cybersecurity Remote Support
Progent's Microsoft-certified SQL Server 2017 consultants can help you to plan and implement a cost-effective upgrade from your existing SQL Server deployment to SQL Server 2017.
Windows and UNIX Consult
Online Help Windows, UNIX, Solaris
If your company has a UNIX, Linux, or Sun Solaris network or a multi-OS computer system, Progent's CISM and CISSP-certified security specialists can assist your whole organization in a wide range of security areas including security administration procedures, security architecture and strategies, connection control products and methodology, software development security, business processes security, physical security, communications, infrastructure and Internet security, and disaster recovery preparedness. CISM and CISSP define the core competencies and worldwide standards of performance that information security managers are expected to master. These certification offer IT management the confidence that those who have earned their CISM or CISSP certification have the background and theory to deliver world-class security management and consulting help.
ISA 2004 Server Online Troubleshooting
Expert Microsoft Certified Technical Support ISA 2004 Enterprise Edition Server
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have long experience developing Microsoft ISA Server-based security installations for IT networks with multiple sites, remote users, and mission-critical eCommerce applications. Progent's ISA Firewall experts are available to assist your company in planning and implementing an installation of ISA Server 2000 or ISA Server 2004 that meets your network protection needs without adversely restricting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Mandrake Linux Consulting Services
Gentoo Linux Setup and Support
If your company is producing Linux-based software on a network that includes Microsoft Windows-based servers, PCs, and office applications, Progent offers comprehensive IT outsourcing that allows you to focus on your area of strategic know-how while avoiding the constant distraction of managing your company information system. Through the use of smart server monitoring and by delivering remote and on-site assistance as your business needs it, Progent represents an affordable way for managing an IT system that provides excellent availability, protection, and efficiency. Progent's Linux developer assistance offerings feature full-service it outsourcing, virtual infrastructure, online and on-site service and repair, 24x7 monitoring, and Help Desk Call Center support.
Microsoft Expert Configuration Exchange Server 2000 Upgrade
Exchange 2000 Upgrading
Progent is among the most experienced network support companies for designing email systems based on Exchange 2000 Server. Progent is skilled in helping small companies get the full benefits of Microsoft Exchange 2000 under common situations such as upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and outsourcing your Exchange 2000 management.
Top ProSight ESP Endpoint Security Online Technical Support
ProSight ESP Endpoint Protection Consultant
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer security for physical servers and virtual machines, workstations, smartphones, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alerts, device management, and web filtering via leading-edge tools packaged within one agent managed from a single console. Progent's data protection and virtualization experts can assist your business to design and configure a ProSight ESP deployment that meets your company's specific needs and that helps you prove compliance with legal and industry information protection standards. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require immediate action. Progent can also assist you to install and test a backup and restore system such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack such as ransomware.
Information Assurance Services
GIAC Certified Secure
GIAC was established in 1999 to certify the skill of network security experts. GIAC accreditations are acknowledged by businesses and government organizations around the world including and the United States NSA. Progent's GIAC-certified information assurance consultants can provide expertise with any of the network security services covered under GIAC accreditation such as auditing infrastructure security mechanisms, security incident management and response, traffic analysis, web services security and security information and event management (SIEM) solutions.
domain expiration management Consultant Services
certificate expiration management Consultant Services
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, find and protect information related to your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSLs or warranties. By cleaning up and organizing your IT documentation, you can save up to 50% of time wasted trying to find vital information about your network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you’re making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need as soon as you need it.
Computer Consultant Windows and Linux
Services Linux, Windows
If your office computer system mixes Linux technology platforms with Microsoft Windows, Progent can assist you to incorporate your computers into a unified network that permits all your OS platforms to run side by side for easy management, transparent dataflow, high reliability, enhanced performance, and tight security. Progent's Linux and Microsoft Windows integration assistance offerings feature IT architecture integration and service, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote network support and repair, in-person technical support, and Help Desk outsourcing.
ISA Server 2006 Remote Troubleshooting
ISA 2006 Firewall Consultant Services
Secure Application Publishing with ISA Server 2006 allows greater protection of intranet applications while enabling increased efficiency by making these applications available to authorized remote users. ISA Server 2006 helps guard corporate applications, services, and data throughout all network components with application-layer filtering and powerful publishing tools. Progent's Microsoft-premier Internet Security and Acceleration Server consultants can show you how to design, deploy, set up, and maintain ISA Server 2006 on your network so that your business achieves a smart and affordable balance of security, productivity, and performance.
Wireless Link Remote Support Services
802.11ax Migration Network Consultant
Progent's Wireless Consulting Services offer a fast, affordable way for businesses of all sizes to configure, manage, monitor and troubleshoot cutting edge wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless messaging and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Skype for Business Mobility Services Specialist
Skype for Business and Cisco Unified Communications Specialist
Progent's consultants offer remote and on-premises consulting services for organizations of all sizes to assess the benefits of migrating to Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help your business to plan a local, cloud-based or hybrid deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint and Office or Microsoft 365; set up HA solutions; interface Skype for Business with your PBX system and PSTN gateway; and interface with third-party communication systems such as Cisco Video Interop Server. Progent's certified information security experts can assist you design and validate a security environment for your Skype for Business solution that meets regulatory standards.
Solaris Upgrade Consulting
Top Solaris to Windows Upgrade Consultant
Progent can assist your business to plan and execute an efficient migration from a Solaris-based IT environment to a network powered by Microsoft Windows and suited for running Microsoft's familiar office productivity products, commercial applications, and developer platforms. Progent's Solaris, Windows and Cisco consultants and application specialists can help you guard your information and minimize business disruption by developing an efficient migration plan that preserves your existing investments in Sun Solaris software and infrastructure. UNIX-to-Windows migration support expertise offered by Progent include evaluation of existing infrastructure, transition planning and testing, Microsoft Exchange migration expertise, information and application porting, and processor and storage system transition and consolidation.
Consultant Security Assessment
Emergency Specialists Computer Security Assessment
Progent offers special network security packages designed to provide larger enterprises an independent and comprehensive network security audit from a team of premier security engineers. All Progent's network security evaluation packages feature a suite of services like automated scans from within and from outside your company security perimeter, expert analysis of scan results by certified security consultants, production of a report documenting the findings, plus a live high-level executive outbrief and an in-depth live outbrief for internal IT managers.
Top Rated Specialists SCOM 2012 Application Monitoring
Operations Manager Migration Specialists
Progent's Microsoft-certified consultants have more than 10 years of experience designing, deploying, optimizing and fixing SCOM solutions and offer organizations of any size advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure and Microsoft and third-party apps and services. Also, Progent can deliver fast online or onsite troubleshooting to assist you to fix critical issues detected by Microsoft SCOM 2012.
Exchange 2016 Migration Support and Integration
After Hours Exchange 2016 Upgrade Consultant Services
Progent can assist you in all phases of your migration to Microsoft Exchange Server 2016 including planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying storage capacity required for your virtual machines (VMs), databases and logs; setting up HLB for high-availability client access services; planning, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
Cisco and Microsoft Google GCP Cloud solutions Consultant
Google Cloud Compute Engine solutions Professional
Progent offers affordable remote and on-premises support to help businesses to migrate any part of their critical network infrastructure to Google Cloud Platform (GCP). This can save management hassle and hardware costs and allow the use of Google's state-of-the-art machine learning technology. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, system design, testing, configuration, administration, performance tuning, licensing management, backup/restore mechanisms, and security.
Call Center Services Online Help
Service Desk Support Consultants
Progent’s Shared Call Center service allows your IT organization to split the load for Help Desk services transparently between your IT team and Progent's large roster of certified technical support engineers and matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Support and Integration Windows Server 2012 R2 Data Deduplication
Windows Server 2012R2 Hyper-V Virtual Switch Integration
Progent's Microsoft-certified professionals can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and migration plans, tune your network for local, multi-location, cloud-based, and hybrid datacenters, educate your IT management staff, develop a corporate-wide security plan, streamline IT management, help with creating applications, and generate and validate a disaster recovery/business continuity plan.
MobileMe Support Services
Configuration iCloud
Progent's experts offer Mac users a variety of services including desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Entourage and email help, network protection services, and custom education. Progent can assist clients to migrate to macOS from OS X or earlier versions of Apple Mac OS X and Progent can offer expertise with Apple Mac application software. Progent can also assist you with Apple iPhone support and Apple iPad management, or moving to Apple's iCloud. For business networks built solely on Mac OS X or for systems with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of designing, integrating and maintaining a network infrastructure that is reliable, safe, efficient and able to achieve your company's business goals.
Mandrake Linux Consulting
Consultant Services Gentoo Linux
Progent's Linux support services offer small and mid-size businesses and developers help with administering and maintaining Linux computers that coexist with Microsoft-based networks. Progent can give your business access to Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This broad range of experience offers you an easy one-stop source to help you build and maintain a protected and reliable cross-platform network and communications solution that supports Linux and Microsoft interoperability by combining MS Windows with major Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Microsoft Help and Support CRM
MSCRM Integration
Microsoft CRM helps mid-market businesses nurture profitable client relationships. Built-in Sales and Customer Service modules enable employees to share data to help improve selling success and deliver steady, effective customer service. Progent can set up the most sensible server and communications infrastructure, including local and offsite wireless connectivity, to back MS CRM, and Progent's Experts Team can provide your company with a certified MS CRM professional who can show you how to combine Microsoft Dynamics CRM with your marketing or customer service databases.
CCIE Certified Aironet 1700 Access Point Integration
24-7 Computer Consultant Aironet 1700 Access Point
Progent's Cisco certified wireless networking experts offer affordable online and on-premises support for legacy and modern Wave 2 Aironet Wi-Fi APs and Progent can help your business to design and maintain Wi-Fi solutions that incorporate indoor and outdoor/ruggedized Aironet APs.
Cisco Certified Experts Technical Support Services Catalyst 802.11ax AP Migration
Catalyst Wi-Fi 6 Access Point Computer Engineer
Progent's Cisco-certified Catalyst Wi-Fi 6 AP experts can provide affordable online and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points.
Juniper J Series Gateway Security Contractor
Juniper J2320 Router Security Services
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Microsoft Teams with Microsoft Stream Specialists
Microsoft Teams security Professionals
Progent can help your business to design a migration to Teams from Skype for Business Online and install, administer, and troubleshoot a cloud or mixed deployment of Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.
Server Virtualization Online Technical Support
24/7 Virtualization Consultant Services
With virtual server technology, companies can operate multiple virtual machines on a single actual server. Virtual server technology enables businesses to gain all the advantages of server segmentation, but without the expense associated with buying extra server hardware. Virtual servers are the enabling technology for building private clouds, which provide important advantages such as reducing the costs of capital equipment, datacenter facilities, and management while improving data security, network availability, and recoverability. Other key server management technologies include network monitoring utilities, Windows Server Update Services, and remote server management cards. Progent's certified server management specialists can help you with all aspects of server virtualization and management to allow your business to contain expenses and conserve time.
Cisco Firepower Management Consulting Services
Online Troubleshooting Firepower Services
Cisco's Firepower NGFWs Firewalls provide a major performance boost compared to Cisco's popular ASA 5500-X security appliances and include centralized management and automation of modern cybersecurity features like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to design and carry out a smooth upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's security services to build and centrally manage network ecosystems that include branch offices, data centers, private clouds and public clouds.
scom 2016 Office 365 integration Online Technical Support
24-7 scom 2016 management groups Remote Technical Support
System Center 2016 Operations Manager (SCOM 2016) helps to promote top performance and maximum uptime for critical workloads by providing unified, cross-platform monitoring of physical and virtual infrastructure installed across on-premises systems and private and public clouds. Progent's SCOM consulting group offers advanced remote and onsite expertise to help businesses of all sizes to plan, integrate, optimize, update and repair Operations Manager 2016 solutions. Progent can help your company to migrate to SCOM 2016 from older versions or from different monitoring products, or integrate multiple monitoring systems into a unified IT management ecosystem. Progent can also show you how to expand your SCOM 2016 environment to include resources hosted on public clouds including Microsoft Azure and Amazon AWS.
Immediate Windows Server 2022 Hybrid Configuration Online Technical Support
Computer Consultants Windows Server 2022 Hybrid Configuration
Progent's certified Windows Server 2022 experts can help your organization to design and carry out a cost-effective upgrade to Windows Server 2022 using an on-premises system architecture or a hybrid model that integrates cloud-based Windows Server on Azure with an on-prem implementation of Windows Server 2022.
ProSight Remote Server Monitoring Consultant
ProSight Remote Server Monitoring Technology Consulting Services
ProSight LAN Watch is Progent’s server and endpoint monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to keep your network operating at peak levels by checking the state of vital devices that drive your IT network. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your designated IT staff and your assigned Progent engineering consultant so that all looming problems can be addressed before they can disrupt productivity.
24x7 Outsourcing SQL Server 2012 Migration
SQL Server 2012 Security On-site Technical Support
Progent offers the expertise of Microsoft-certified consultants as well as seasoned database application programmers, DBAs, project management experts, Cisco-certified network engineers, business continuity planning specialists, and data security professionals to assist you to assess the potential advantages of SQL Server 2012 for your organization, install pilot environments at your site or at Progent's test lab, plan and execute out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS solutions, and configure a cost-effective and secure IT infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
Biggest ProSight Duo MFA Computer Consultant
Zero Trust Cybersecurity Network Consulting
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication (2FA). Duo enables single-tap identity confirmation with iOS, Google Android, and other out-of-band devices.
Urgent On-site Support SharePoint 2019 PowerApps
24-7 SharePoint 2019 Taxonomy Support Outsourcing
Progent's certified SharePoint 2019 and SharePoint Online experts can provide affordable remote and onsite consulting expertise, application development, and technical support services for businesses of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can help you plan and carry out a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud infrastructure into a seamless information management solution.
Online Support Meraki Wave 2 Wi-Fi Access Point
Meraki Access Point Security Technical Consultant
Progent's Cisco-Meraki Wi-Fi access point experts can help your organization to plan, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a large campus or a nationwide enterprise. Progent can also assist clients to integrate other Cisco appliances for unified management.
Engineers CISA Security Audit
Technology Professional CISA Certified Security Audit
The Certified Information Systems Auditor (CISA) credential is a globally recognized qualification that indicates mastery in network security auditing. Certified by the American National Standards Institute (ANSI), the CISA credential requires that consultants pass an extensive test given by the ISACA professional association. Progent offers the expertise of a CISA-Certified network security audit consultant able to help businesses in the areas of IS audit process, information technology enforcement, systems and infrastructure ROI, information technology support, protection of data assets, and disaster recovery preparedness.
CISM Security Security Call Center Management Services Engineer
Helpdesk Services Computer Consultant
Progent offers three basic kinds of Help Desk services including Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Help Desk Support, and Help Desk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft professionals gives your clients instant access to a dependable technical resource with years of experience providing phone support and online repair for IT systems based on Microsoft technology. Progent's concentration is on earning the support Help Desk a respected image as a key contributor to business productivity. Progent's target is to resolve rather than simply report problems.
Citrix Hyper-V Management Consult
Top Citrix Disaster Recovery Remote Troubleshooting
Progent's Citrix consultants can help your organization to assess the potential business benefits of the available versions of Essentials for Hyper-V, help you to use Citrix administration utilities in your Microsoft Hyper-V network, and show you how you can use Citrix Essentials for Hyper-V to improve the performance, availability, consistency, and recoverability of your virtualized network while reducing the cost of resources and operations and simplifying management processes.
CISM Certified Cybersecurity Cybersecurity Companies
Certified Cybersecurity Management Specialist
Progent offers the support of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee describes the basic competencies and global standards of skill that IT security professionals are required to master. It gives executive management the confidence that those who have earned their CISM certification have the experience and capability to provide efficient security administration and support consulting.
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