5933 NE Win Sivers Drive
Portland, OR 97220
Additional Topics of Interest
Specialist Chief Information Officer Outsourcing
Progent can provide comprehensive remote support for all major technical areas common to todayís small company information networks and offers an array of vital, as-needed services including a part-time CIO to provide advanced planning and budgeting skills, a Technical Response Center for help desk support, 24x7 server monitoring, spam and email-borne virus protection as an outside-the-firewall service, best-practices project management for critical projects like office moves orOS upgrades, connectivity consultants for designing high-performance and reliable infrastructure, certified security engineers to verify information protection and compliance, disaster recovery specialists to design and document business continuity plans, and software developers to write, enhance, or troubleshoot mission-critical applications.
Windows Active Directory Support and Setup
Windows Enterprise Directory requires extensive field experience to integrate optimally across an enterprise. Progentís Microsoft Certified consultants are experienced in designing, integrating, and maintaining complex Microsoft Enterprise Active Directory installations. Progentís areas of expertise with Windows Active Directory include replication issues, multi-domain partition configurations, repair of corrupted AD objects, dealing with residual beta software configuration objects in production Active Directory systems, and fixing failed configurations of AD and AD-integrated applications.
Office 365 Exchange migration Online Consulting
Progent can assist your business to evaluate the many subscription options offered with Office 365 and configure your network with Office 365 so you realize maximum business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist you to build and manage hybrid ecosystems that seamlessly combine local and cloud-based resources.
24-7 Solomon Application Consulting
In addition to providing access to Microsoft Dynamics GP (Great Plains) specialists, Progent has experts in Dynamics AX (Axapta), Dynamics NAV, Dynamics SL (Solomon), Dynamics RMS, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent can provide software development, troubleshooting, administration help, migration assistance, and one-on-one or group online training tailored to address your particular requirements. Progent's experts also can help you integrate and maintain a secure, robust server and communications infrastructure to run your ERP, MRP and accounting applications.
Remote Consulting Automated Server Inventory
ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system running efficiently by tracking the state of critical assets that power your IT network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your designated IT personnel and your assigned Progent engineering consultant so all potential problems can be addressed before they can impact productivity.
Remote Fault Tolerant Collocation Engineers
Progent's Data Center professionals can show you how to identify high availability data centers that match the specific needs of your company. Fault tolerant co-location sites are especially attractive to small organizations due to of their low cost and simplified logistics in comparison to pursuing a do-it-yourself strategy. Trying to design an in-house data center with even a basic degree of fault tolerance is too costly for the majority of small businesses. Progent can help you get all the advantages of high availability data centers and 24x7 colo sites by providing a full range of consulting and maintenance services.
Apple Mac Backup Specialist
Progent offers affordable online access to engineers with expertise in a wide array of utilities and services that provide solutions for protecting Microsoft Windows, Mac, and Linux/UNIX servers and desktops plus laptops and smartphones. Progent can provide consulting support for all major data protection platforms including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take, Mozy, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent can help you to install, upgrade, or maintain data backup systems for a range of architectures such as on-premises, edge to datacenter, cloud, or a mix.
Microsoft Hyper-V 3.0 Server Consolidation Online Help
Widows Server 2012 R2 Hyper-V improves virtualization in critical areas including secure multitenancy, flexible network infrastructure, cloud support, expandability and throughput, and high availability. Progent's Microsoft-certified consulting experts can help your company to take advantage of Hyper-V to deploy and manage virtual servers to reduce IT expenses and improve availability.
IT Consultants Colorado
Progentís Technical Response Center offers national extended hours remote troubleshooting for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service engineers provide after-hours phone support and online secure network connection to isolate and repair technical problems rapidly and economically. The breadth of technical expertise available from Progent's staff of nationwide support engineers allows Progent to escalate even the toughest problems to competent experts as needed. For urgent issues, the Technical Response Center tries to respond to your request for service within one hour.
Technical Consultant Microsoft Lync 2013
Microsoft Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network (PSTN) voice communication. Microsoft Lync Server 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office or cloud-based Office 365 and streamlines administration through integration with Windows AD. Lync can also cut expenses by doing away with Voice-over-IP equipment and subscription services, PBX systems, or legacy teleconferencing solutions. Progent's Microsoft-certified unified communications experts can provide remote and onsite support services to help you to maintain and repair your existing Lync 2010 environment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product. Progent can also assist your organization to design and execute an efficient Skype for Business upgrade.