Additional Topics of Interest

After Hours Windows Server 2016 Software Load Balancing Remote Support Services
Microsoft Experts Windows Server 2016 Information Assurance Technical Support

Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to plan and deploy a disaster recovery system based on Microsoft's cloud-tested Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using low-cost equipment, VM Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for easy, affordable deployment of a failover cluster quorum arbitration point.

Microsoft Certified Expert Windows Server 2008 R2 Information Technology Consulting
Microsoft Windows Server 2008 R2 Professionals

Microsoft Windows Server 2008 R2 features outstanding levels of speed, protection, fault tolerance, expandability, and flexibility that improve output of on-site, remote, and mobile users. Progent's network experts can deliver affordable remote consulting, troubleshooting, and education services to assist your company to design, execute, and manage Windows Server 2008 R2 in order to add significant business value to your information system.

SPA500 Series IP Phone IT Services
Cisco VoIP Phones and Unified Messaging Online Troubleshooting

Progent's Cisco CCIE-certified IP phone and video IP phone experts can assist your business to integrate, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all versions of Cisco's IP phones from legacy VoIP products to the newest media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Cisco Unified Communications Manager, formerly named CallManager, or with Cisco Unified CM Express to create a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Cisco Unified CM apps such as Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's consultants can provide support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP trunking, installing Cisco ISR routers with CUBE internetworking support, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony systems for survivability.

Infor SyteLine CloudSuite Engineers
Infor SyteLine CloudSuite Inventory Management Engineer

Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates over a quarter century of background helping manufacturing and distribution companies to manage supply chains and improve the efficiency of key business processes to bring products to market quickly and meet customer commitments consistently. Progent can provide the expertise of an ERP consultant with more than two decades of background with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or on-premises consulting that can range from as-needed guidance to end-to-end solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Excel and SQL integration, disaster recovery planning, and database administration.

24x7 Engineers MongoLock ransomware hot line
Spora ransomware hot line Consulting Services

Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to contain the progress of an ongoing ransomware attack. Call 800-462-8800

Small Business Remote Consulting
Small Offices Implementation

Progent delivers the help of Microsoft and Cisco-Premier network support professionals to offer clients affordable alternatives to help businesses optimize the benefits of Microsoft and Cisco products. For networks that range from remote offices to large corporations, Progent's expert consultants can help you improve your network's e-mail infrastructure, security, availability, performance, and system administration.

Barracuda Networks F12A Series Firewalls Security Firm
Computer Security Specialist Barracuda Networks CloudGen Firewalls

Barracuda's budget-friendly CloudGen Firewall devices offer web filtering, safe remote access, SSL tunnel VPN, high-security SD-WAN, and Zero-Trust protection along with centralized management encompassing your entire enterprise including on-premises, public cloud, and hybrid deployment architectures. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform. Progent has the depth of skill to serve as your go-to source for technical support, administration, training, and security consulting.

Specialists ProSight Small Business Private Clouds
Private Cloud Hosting for Virtual Data Centers Specialist

Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size organization's production servers in a solution that delivers the maximum level of dependability and scalability and is in addition simple to transfer to any data center. ProSight Virtual Hosting and management services are built on proven virtualization techniques that enable small and midsize companies with multi- platform environments to save dramatically on the expense of capital investments, system support, and network management while achieving enterprise-class reliability and an unprecedented degree of vendor independence.

Co-managed Heldesk Support Outsourcing
Help and Support Extended Service Desk

Progent's Shared Call Center service makes it possible for your IT organization to share the load for Help Desk services seamlessly between your in-house IT team and Progent's pool of certified desktop support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the leading shared PSA platform for handling service requests, ticket lifecycle, responsibility, status tracking, and reporting.

Microsoft SBS Server Engineer
SBS Premium Add-on Support and Help

Microsoft Small Business Server is an affordable collection of server products that offers the foundation for a feature-rich but easy-to-manage information. The inter-connectivity demands of the Microsoft .NET functions included with Microsoft Small Business Server calls for an IT consultant with hands-on expertise and extensive knowledge in designing and implementing effective end-to-end information technology solutions. Progent's Microsoft-certified consultants have broad experience with the technologies built into SBS 2011 and SBS 2008. This expertise ensures you success in deploying, managing, and servicing network environments powered by the SBS suite of servers and programs.

Integration Companies FRx Reports
Microsoft Management Reporter Developer

Progent offers online and on premises consulting to assist your organization with any facet of business intelligence (BI) reporting from troubleshooting or enhancing reports to planning and deploying an advanced BI environment. Progent's management reporting consultants can assist you to support your current reporting system, assist you to upgrade reports from a discontinued reporting product to a modern one, and provide as-needed online training to meet your specific requirements. Progent's management reporting consultants offer experience in the leading BI reporting platforms such as Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot and Power View, and Report Designer.

Engineer Citrix StorageLink
Citrix Hyper-V Management Professionals

Progent's Citrix-certified experts can assist your organization to assess the potential business value of the various editions of Essentials for Hyper-V, help you to integrate Citrix management tools in your Microsoft Hyper-V network, and demonstrate to you how to deploy Citrix Essentials to enhance the performance, availability, flexibility, and recoverability of your virtual environment while lowering the cost of equipment and operations and streamlining management processes.

Programming Firm Amazon Web Services enterprise hybrid cloud solutions
Microsoft, Cisco and Security Certified Experts Amazon Web Services hybrid cloud solutions Programming Firm

Progent can provide affordable remote support to assist businesses of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, system design, pilot testing, configuration, centralized administration, performance tuning, software license management, disaster recovery solutions, and security.

Wi-Fi RF Coverage Maps Consultant Services
Online Wireless Site Survey Online Support

Progent's wireless site survey services assist you to design, implement and debug a Wi-Fi network customized for your environment, providing you a wireless solution that delivers the coverage, speed, capacity, QoS, data protection, and roaming capability your company needs. Wi-Fi site survey services from Progent include remote predictive analysis for designing a Wi-Fi network and on-premises survey services for confirming, optimizing, and debugging an operational Wi-Fi network.