Remote Network Management and Monitoring
For Small and Midsize Businesses: ProSight Active Security Monitoring and Ransomware Protection
Additional Topics of Interest
24-Hour Dynamics GP Visual Studio Engineer
Great Plains Accounting Consultancy
Progent's background providing Microsoft .NET services and SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer tools make it possible to create specialized line-of-business applications and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting consultants can show you how to create reports that let you analyze your business more effectively, transforming uncooked data into valuable understanding of your company and customers.
Windows Server 2008 DirectAccess Support Outsourcing
Remote Windows Server 2008 Hyper-VI Integration Services
Microsoft Windows Server 2008 R2 offers outstanding levels of performance, protection, fault tolerance, scalability, and flexibility that accelerate output of on-site, branch office, and mobile workers. Progent's Microsoft-certified experts can deliver cost-effective online engineering, technical support, and training services to help you to plan, implement, and manage Windows Server 2008 R2 in order to add substantial strategic value to your information system.
Support Services Teleworker VoIP
Offsite Workers VoIP IT Consulting
Progent can assist small and medium-size organizations to configure IP voice solutions to give their at-home workers the benefit of transparent extensions of the corporate phone system.
Cisco ASA and VMware Remote Troubleshooting
Firepower Services Remote Troubleshooting
Progent’s Cisco-Premier technology consultants provide experienced PIX Firewall consulting services encompassing design, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack security, and secure access services. Extending from compact, plug-and-play desktop appliances for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a sensible level of security, performance and availability for information networks of all sizes. PIX firewalls are build around a proven, specially designed platform, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and connectivity services, including advanced application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible management solutions. Progent’s Cisco experts can show you how to choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
SQL Server 2014 Cardinality Estimation Support and Setup
SQL Server Analysis Services Specialists
SQL Server 2014 incorporates major enhancements in key areas such as performance, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that operates transparently with all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite consulting services that include system design, configuration, administration, remediation, and software development expertise to enable businesses of any size to realize fast return from their SQL Server 2014 investment.
Windows 10 Training Online Help
Windows 10 Microsoft Deployment Toolkit Specialist
Progent's Windows consulting experts can help businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from an earlier release of Microsoft Windows. Online and onsite evaluation and migration services for Microsoft Windows 10 provided by Progent's experts include ROI analysis, project supervision, application compatibility testing, pilot systems, virtualization strategies, Cloud integration, mobile device management and synchronization, teleworker connectivity, security and compliance, streamlined deployment and management, network optimization, Wi-Fi support, business continuity planning, webinar training for IT support personnel and users, and ongoing consulting support.
Windows Server Hyper-V 2016 Linux Online Support
Hyper-V 2016 Failover Clusters Technology Consulting
Windows Hyper-V 2016 incorporates core technologies initially developed for and refined on Microsoft Azure, one of the world's biggest public clouds. This dramatically improves the suitability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by enhancing security, availability, scale, manageability, dependability and recoverability. Progent’s Microsoft-certified consultants can help you to assess the advantages of Hyper-V 2016 for your business, configure test systems to verify the ability of Hyper-V 2016 to support your vital workloads, plan an efficient network topology for a cloud-centric or hybrid deployment, develop and carry out a smooth upgrade strategy, train your IT management and technical support staff, and provide ongoing consulting and debugging services to ensure that your Hyper-V 2016 solution delivers maximum business benefit.
After Hours SMS Server 2003 Upgrade Remote Support
24-Hour SMS Server 2003 Migration Online Troubleshooting
Progent’s Microsoft certified consultants offer small and mid-size companies enterprise-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to install critical software rapidly and automatically to appropriate workers, lower product expense and stay compliant by determining patterns of usage, improve Windows protection by increasing your knowledge of vulnerability and by installing critical patches, manage your external workforce through accepted standards independent of connection or location, and lower operational costs by efficiently utilizing the administrative functions built into Windows. Progent’s SMS consulting professionals can show you how to use SMS economically for automated software and application deployment, security patch administration, and asset tracking management including program and appliance inventory.
Office 365 Deployment Readiness Engineer
Expert Microsoft Certified Office 365 hybrid solutions for Exchange Integration Services
Progent can help your business to understand the wealth of subscription plans offered with Office 365 and integrate your information network with Office 365 in a way that delivers maximum business value. Progent supports multi-vendor networks that incorporate Windows, macOS, and Linux software. Progent can also assist you to build and manage hybrid solutions that transparently combine on-premises and cloud-based resources.
Consultants MetroCluster Management
NetApp Clustered Data ONTAP Consulting
NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering with replication to deliver rapid, zero data loss disaster recovery between datacenters that are as far as 300km apart. Progent's roster of veteran IT experts can help you to design, deploy, administer, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that meets your functional requirements and IT budget. Progent can make sure you adhere to best practices for installing your MetroCluster environment by delivering guidance with tasks such as assigning disk pools and shelf IDs, determining plexes layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your storage clusters, and verifying your MetroCluster disaster recovery solution to prove adherence with industry standards and regulatory requirements.
Specialists Cisco Aironet
802.11 Computer Consultants
Progent's Wireless Consulting Services offer a fast, affordable option for companies of any size to integrate, manage and troubleshoot cutting edge wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile messaging and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Sun Solaris Configuration
Solaris Professional
Progent's Solaris family consulting experts provide small and mid-size businesses and software developers help with managing and supporting Solaris environments that operate with Microsoft-powered networks. Progent can give your organization access to Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide range of experience provides you with a convenient one-stop consulting firm to show you how to build and manage a protected and robust mixed-platform network and communications environment that supports Solaris and Microsoft interoperability by combining MS Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or major Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
Mac Technical Support Consultancy
macOS Technical Support Professionals
Progent offers national remote technical support and troubleshooting services for businesses that operate macOS and OS X environments or whose IT systems include a combination of Mac and Microsoft Windows products. Progent's consultants can provide Mac clients a variety of IT services including desktop support, upgrading to the current edition of macOS from other earlier versions of Apple macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also assist you with Apple iPhone and Apple iPad support, or moving to iCloud. Online network consulting provides optimum return for your information technology dollar by preserving user efficiency and shortening the hours billed for network repair services. Advanced online support utilities and experienced technicians and engineers combine to enable Progent to solve the majority of IT issues without squandering time and expense by going to your site. In the vast majority of situations your network problems can be dealt with by telephone or through a mix of phone support and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISA premier security specialists to assist with the toughest system problems.
ProSight Windows Desktop Management Online Help
Remote Server Management Computer Consulting
ProSight LAN Watch is Progent’s server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by checking the state of critical assets that drive your IT network. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your specified IT management personnel and your assigned Progent engineering consultant so all potential problems can be addressed before they have a chance to impact productivity.
An index of content::
Service Reporting Integration Support
Service Reporting Consulting Services
Progent uses an enterprise-class service reporting system that stores and formats detailed documentation for all billed support activities. Unlike many freelance consultants or local service organizations who provide scant documentation or details of tasks performed, each service delivered by Progent is accompanied by full documentation. Each Progent staff member has access to the service reports sent by every consultant to every customer. The practice of documenting and organizing support activity results in more efficient service and avoids a variety of common problems such as when a support client is virtually held captive to a consultant who refuses to release the keys to the kingdom.
Cisco Firepower 2000 Series Firewalls Support Outsourcing
Firepower NGFW Firewalls On-site Support
The latest generation of Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more bang for the buck than Cisco's previous firewalls and have superseded the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-certified CCIE network experts can help you to manage your legacy PIX or Cisco ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, configure, optimize, administer and debug firewall solutions built around ASA 5500-X firewalls with Firepower Services.
Microsoft Exchange Server Migration Engineer
Exchange Server Upgrade Consultant Services
Progent's Microsoft-certified consultants can deliver affordable remote and onsite support to implement your migration to Exchange Server 2010, produce thorough documentation of your upgraded email environment, educate your IT team and users to get them up to speed rapidly on Exchange Server 2010, and provide continuing administrative consulting and engineering help. Progent can also assist you to migrate from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange 2016.
Application Monitoring Network Consultant
Monitoring and Reporting Online Support Services
Remote continuous monitoring, proactive alerts, and periodic analytical reporting are vital to maintaining the health of your IT system and eliminating preventable and costly disruptions. Remote Monitoring and Management technology has progressed to the point that businesses of any size can afford a degree of protection that was previously limited to large enterprises. Progent offers a variety Remote Monitoring and Management solutions available as economical services created to help you to detect and fix a most network issues before they can hurt your business.
Expert Microsoft Certified Dynamics GP Excel Cubes Consulting Services
Consult Dynamics GP VBA
Progent's background providing Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer tools enable Progent to design custom line-of-business applications and eCommerce environments that operate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can help you create reports that allow you to track your business more effectively, turning raw data into valuable insights into your company and customers.
After Hours Microsoft and Cisco Certified Expert Migration Consulting Exchange
Virus Protection Setup and Support
Progent's Microsoft-certified experts have two decades of background providing e-mail and integrated telecommunications/email solutions for businesses. Progent offers economical Exchange Server consulting services to strengthen email security and virus protection, achieve high availability email, and implement remote and mobile email connectivity. Progent’s Microsoft Exchange help and support services can aid you in planning and deploying a Microsoft Exchange update or a move from a legacy SMPT system or outdated Microsoft Email software such as Microsoft Exchange 5.5 to Exchange Server 2010.
Les Kent has a 35-year track record of effective technology integration, corporate management, sales, and operations. He has shown a talent for developing sophisticated information technology solutions in his roles as as a system designer, application developer, project manager, deployment expert, and problem solver for small businesses, new ventures, and major corporations.
Microsoft Dynamics GP ERP Professional
Dynamics GP/Great Plains Remote Support
Progent’s Microsoft certified consultants offer a range of consulting services for Dynamics GP. Dynamics GP/Great Plains is a financial and business analysis solution based, like all Microsoft accounting solutions, on the scalable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP provides a cost-effective tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to deploy and configure, and with its modular approach you can purchase only the capability you currently require, with the ability to expand users and enlarge capabilities in the future. Progent’s Dynamics GP/Great Plains consulting engineers can show you how to deploy, customize and manage the current version of Dynamics GP or upgrade smoothly from an earlier release.
Failover Clusters Windows Server 2008 Online Consulting
Professionals Failover Clusters Windows Server 2008
The clustering feature set built into the Datacenter and Enterprise editions of Windows Server 2008 is radically redesigned to simplify the installation, configuration, and maintenance of server clusters that offer improved levels of network availability, protection, efficiency, and versatility. New or improved features include automated cluster verification, easier configuration and installation, improved cluster administration, new cluster infrastructure for increased uptime, hardened protection and quorum models, fewer failure points, greater storage and RAM capacity, and enhancements for geographically dispersed clusters. Progent's clustered server consultants can assist you evaluate the business benefits of failover clusters, plan and execute an installation, educate your IT staff to administer your failover clusters, deliver continuing consulting and support services, and produce and test a workplace recovery plan.
Palo Alto Networks Panorama Technical Support Services
Security Team Palo Alto Networks App-ID
Progent's Palo Alto Networks firewall consultants can show you how to select, deploy, and manage Palo Alto Networks firewall appliances to provide a next-generation cybersecurity solution that extends across your on-premises and cloud-based resources and guards any user anywhere with any endpoint device.
Small Business WAP500 AP Technical Consultant
Small Business APs Computer Consultants
Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-powered units designed as value-priced Wi-Fi solutions for light workloads. Progent's Cisco CCIE-certified Wi-Fi network experts can provide online or onsite integration and debugging support to help you to design, implement, update, tune, manage and troubleshoot Cisco Small Business Wi-Fi AP environments of any size or topology.
NetApp SAN Fabric Consultant Services
Engineers NetApp MetroCluster Disk Pools
Progent can provide enterprise customers the help of a NetApp-certified consultant for online or on-premises expertise for NetApp's entire portfolio of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN technology supported by Progent include system dsign, hybrid-cloud deployment, virtualization, migrations, transparent patching, system management, security and compliance, high availability, and remediation. Progent can provide Tier 3 support to assist you to resolve problems with NetApp SAN storage environments quickly and affordably following best practices.
Consulting Exchange Upgrade
Exchange Server Migration Professional
Progent's Microsoft and Cisco-certified network experts can assist you to assess the value of Exchange 2010 for your business and can assist your IT staff to plan and carry out an efficient upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will offer quick payback by increasing your workers' efficiency, lowering the cost of equipment and support, simplifying management, and integrating your vital communications platforms.
Internet Security and Acceleration Server Remote Consulting
ISA 2004 Enterprise Edition Server Support
Progent’s Microsoft certified professionals offer small and midsize businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can protect your business network from attack by external and inside threats. Forefront Threat Management Gateway and ISA Server provide thorough inspection of Internet protocols such as HTTP, which enables these security platforms to uncover many threats that can get by traditional firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your IT protection through experienced design and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified engineers can assist your company to configure Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Specialists WiFi Management
Ubiquiti WiFi access point Specialists
Progent's Wireless Consulting Services provide a fast, affordable way for businesses of any size to deploy, manage and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Operations Manager Case Studies
Case Studies MOM 2000
Before Progent’s MOM-based solution, network problems were handled reactively, once workers complained about them. With the help of proactive, automated warnings and trend analyses created by Microsoft Operations Manager, Progent can now fix server issues before they becomes critical enough to disrupt network uptime. Thanks to Microsoft Operations Manager, Progent can deal with potential problems before customers are aware that the problems are there. Progent has background with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small company networks enterprise-class service continuity, security and performance.
Microsoft Certified MySQL Enterprise Edition Developer Firm
MySQL Clustering Specialists
Progent can provide affordable remote access to an Oracle-certified MySQL RDBMS DBA or software programmer and can help organizations of any size to integrate and manage MySQL in a dependable IT environment that provides high levels of performance, scalability, and security. Progent also has experience helping businesses port applications from an Oracle environment to MySQL.
SCCM 2007 Windows Server Deployment Support and Integration
Support and Help SCCM 2007 Asset Inventory
Progent can help your organization to maintain Microsoft System Center 2007 Configuration Manager to streamline administration, enhance compliance, and boost productivity by making sure that critical applications stay up to date, tracking product licenses, and monitoring resource usage profiles so you can make informed buying choices. When your organization is ready to upgrade your SCCM 2007 configuration management ecosystem, Progent can assist you to prepare for and carry out an efficient migration to SCCM 2012.
Microsoft Solutions Framework Project Methodology Small Business Network Consultants
Microsoft Consulting Best Practices Consulting Services Firm
Progent’s team of Microsoft and Cisco Premier Certified consultants average more than a decade of real-world industry background, in the trenches of IT service, performing a wide variety of IT tasks for a large array of businesses. Each Progent consultant shares a proven collection of personal best practices that are incorporated into shared leading practices training that Progent instills in its consulting team. This guarantees that you get not only expert IT help, but also a support engineer with proven approaches for applying technical knowledge to solve actual IT problems efficiently.
Exchange 2007 Edge Server Consulting
Emergency Exchange 2007 Remote Technical Support
Progent's expert support team can show you how to define and deploy a smooth in-place Exchange Server 2007 migration plan that minimizes network disruption, reduces ongoing service demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multiple server or multi-location upgrades, Progent has the background to finish your project quickly and economically. Progent's Exchange Server 2007 support, troubleshooting, and design offerings include expertise with the configuration of outside vendor add-ons to Exchange Server 2007 that are in keeping with your business needs.
24x7x365 Remote Consulting Microsoft Enterprise Mobility Suite
Emergency Support Services Intune and Windows 10
Progent's Microsoft-certified Intune consultants can assist your organization to understand the business case for adopting Microsoft Intune for managing your mobile devices including notebooks, phones, and tablets based on Windows, Apple iOS, and Android. Progent's Intune consultants can assist your company to configure policies, plan and deploy test environments to confirm the benefits of Intune for your environment, install Intune throughout your enterprise, combine Intune with SCCM for unified change management, and maintain your Intune deployment.
SCVMM 2016 Disaster Recovery Professionals
SCVMM 2016 Shielded VM Consulting
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network management tools and is designed to provide a centralized solution for configuring and administering virtualized datacenters across hybrid environments that can include private clouds and Microsoft Azure services. Progent's SCVMM 2016 consulting experts can assist businesses of all sizes with all facets of building, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to upgrade efficiently from legacy releases of VMM, design workflows for building and deploying VMs and VM hosts, implement fault-tolerant compute and storage clusters, connect your private cloud resources with public cloud services, set up virtual switches, write and debug PowerShell scripts, and assist you to assess the strategic business benefits of new technologies like Storage Spaces Direct and Shielded VMs. Progent's certified virtualization experts can provide advanced Windows Hyper-V consulting and VMware vSphere support.
Online Troubleshooting Microsoft Operations Manager
Operations Manager Consulting
Progent's Microsoft-certified consultants have more than 10 years of background planning, deploying, enhancing and fixing Microsoft SCOM solutions and offer organizations of all sizes expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and resilience required to monitor your datacenter effectively, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs according to leading practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can provide fast remote or on-premises troubleshooting to help you to fix critical issues uncovered by Microsoft SCOM 2012.
Award Winning Firesight Configuration
Cisco Firepower Professionals
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement compared to Cisco's popular ASA 5500-X security appliances and include unified management of advanced security features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help you to plan and carry out an efficient upgrade to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's cloud-based services to create and centrally control network environments that span branch offices, data centers, and cloud resources.
Engineers ISA Server
ISA 2004 Firewall Technology Consulting Services
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds creating Microsoft-based security designs for IT networks with multiple sites, mobile workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer can help your small business plan and implement a configuration of ISA Server 2004 that supports your information protection requirements without restricting your network.
System Center Operations Manager Consultant Services
Microsoft System Center Operations Manager Computer Consultants
Medium-size companies can enjoy all the benefits of System Center Operations Manager and have quick access to Progent’s Microsoft and Cisco Premier network support professionals. With Progent's affordably priced IT support packages, medium-size businesses can choose a simple co-sourcing service program based on Operations Manager with server monitoring, proactive warnings, in-depth reporting, Help Desk Call Center, and online service. For companies with line-of-business applications who need non-stop networking, Progent offers a comprehensive 24x7 outsourcing solution. Progent supports Operations Manager 2007 to offer mid-size company information systems enterprise-class reliability, protection and performance.
Services Microsoft Exchange Server 2010 Migration
Exchange 2010 Migration Engineers
Progent's Microsoft-certified consulting experts can assist you to determine the value of Microsoft Exchange 2010 for your company and can help you to plan and implement a smooth upgrade to Exchange Server 2010 from Exchange 2003 or Exchange 2007 that will provide fast return on investment by improving your productivity, lowering the cost of hardware and support, simplifying administration, and integrating your vital communications platforms.
Microsoft LCS Server IM Online Support Services
Microsoft LCS Server Instant Messaging Technology Consulting Services
Microsoft Communications Server delivers Instant Messaging and Real Presence in a scalable, enterprise-grade package featuring advanced security, seamless compatibility with other Microsoft products, an extendable, standards-based development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can benefit from lower costs and improved business efficiencies, enhanced individual productivity, and better IP protection with this simple-to-administer, highly available solution. Effective deployments of Office Communications Server require careful planning and consideration before roll out. Progent's Microsoft-certified consultants can deliver the skill needed to deliver all the advantages of Microsoft Office Communications Server throughout your whole corporation.
Hybrid Office 365 Exchange integration Configuration
Hybrid Configuration Wizard Integration Services
Microsoft has made a strong effort to enable transparent hybrid networks that combine Office 365 Exchange Online and local Exchange deployments. This allows you to have some mailboxes located on your on-premises datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can assist your organization with any facet of planning, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can provide as-needed expertise to help you through challenging technical issues and also can provide extensive project management outsourcing to ensure your hybrid Office 365 initiative is completed on time and on budget.
Instruction Digidesign Pro Tools
Apple Motion Education
Progent's Apple Mac experts can support the creative aspect of Mac environments by offering consulting services and education in imaging, audio, and motion video. Progent's consultants offer help in a variety of Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production facility.
Integration SMS 2003 Upgrade
Technical Consultant Systems Management Server 2003
Progent’s Microsoft certified consultants provide small and mid-size businesses enterprise-level consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to install critical applications quickly and reliably to specified workers, reduce product expense and adhere to licensing agreements by determining patterns of usage, improve Windows security by increasing your knowledge of vulnerability and by installing targeted updates, manage your mobile workforce through industry standards independent of connection or geography, and lower operational costs by efficiently exploiting the management capabilities built into Windows. Progent’s SMS engineers can help you use SMS economically for automated software and application installation, security patch administration, and resource monitoring management including software and hardware inventory.
Work from Home Cloud Integration Information Technology Consulting
At Home Workers Cloud Integration Support and Integration
Progent can help small and mid-size companies to set up their remote workers with reliable integration with public cloud resources.
MySQL WorkBench Development
24-7 MySQL Reports
Progent can provide affordable remote access to an Oracle MySQL DBA or software programmer and can assist businesses of all sizes to configure and manage MySQL in a robust network environment that provides advanced speed, scalability, and security. Progent also has experience helping companies migrate databases from Oracle to MySQL.
Signature-based Virus Protection Technical Support
ProSight ESP Behavior-based Security Consult
ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP provides firewall protection, penetration alarms, device control, and web filtering via cutting-edge technologies incorporated within one agent accessible from a single console. Progent's data protection and virtualization experts can help your business to plan and implement a ProSight ESP environment that addresses your company's specific needs and that allows you achieve and demonstrate compliance with government and industry information protection regulations. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require immediate attention. Progent's consultants can also help you to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack like ransomware.
Network Management Problem Resolution
Immediate Network Management Tech Services
Progent's Cisco-Premier network management consultants can show you how to use Cisco's management tools along with a selection of powerful third-party products to build a comprehensive network management solution to keep your environment operating reliably, fully utilize expensive resources, protect your data, revive rapidly from hardware failure or malicious attacks, and allow you to add or reassign network resources intelligently and affordably as your business evolves.
Testing Symantec VPN
Symantec VPN Security Auditing
Progent's Symantec experts can help you maintain discontinued Symantec firewall and VPN products such as the Symantec Raptor and Symantec VelociRaptor family or help you migrate to newer firewall/VPN solutions. Progent can also enable you to design and execute a complete security strategy that can include firewall/VPN appliances and software, outsourced security and network protection services, system monitoring products, and formal policies and enforcement procedures. Progent has the expertise to be your one-stop source for continuing network help, maintenance, training, and security consulting.
Online Support Services Service Database
Online Troubleshooting Services Documentation
Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all delivered support activities. Unlike some freelance consultants or small support organizations who provide scant documentation or details of tasks done, each service provided by Progent is tracked by comprehensive documentation. Every Progent staff member has use of the service reports sent by every staff member to every customer. The practice of detailing and organizing support records results in more effective support and avoids a slew of typical problems such as when a support customer is virtually held captive to a consultant who refuses to let go of vital service information.
Top Auditor SonicWall TZ350 Firewall
Secure SonicWall TZ Firewall
Progent's SonicWall firewall consultants can help you configure, manage, and update SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified cybersecurity consultants can help you incorporate SonicWall firewalls into a complete security plan and build protection into your business practices.
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