Progent offers the expertise of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee defines the core capabilities and global standards of performance that information security professionals are required to learn. It provides executive management the assurance that those who have earned their CISM certification possess the experience and capability to deliver efficient security management and consulting consulting.
Progent's Palo Alto Networks firewall experts can help you select, configure, and manage Palo Alto Networks firewall appliances to provide a modern security environment that extends across your data center and cloud resources and protects all users at any location with any endpoint device.
Progent's Experts Group offers support in key areas including Macintosh networking and programs; Consulting for Linux-powered, UNIX, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management consulting; Strategic and specialized program support; CIO, management information analyst, and project logistics services; Special program design and integration; Web, electronic business, Electronic Data Interchange, and customer information portal development and integration; DBM management and performance consulting; Business information expertise; and Telecommunications architecture support.
Progent's Cisco-certified CCIE networking experts can assist your business to configure, manage, update, tune and troubleshoot Cisco Catalyst switches. Progent can also help your business to enhance the security and compliance of Catalyst switches and move efficiently from outdated appliances to modern devices.
Progent offers advanced remote support services to help companies connect their information networks with popular public clouds including Azure and Amazon Web Services (AWS). Progent can assist you to design and manage hybrid ecosystems that can include Windows and Linux systems and applications in either cloud-centric systems or in hybrid architectures that seamlessly combine physical resources as well as cloud services. To assist you to incorporate public cloud services with networks, Progent can provide a range of public cloud migration support services such as Microsoft Azure enterprise hybrid cloud planning and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than 20 years of experience providing advanced consulting expertise online, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and within your budget.
Progent's Microsoft-certified experts offer companies of any size consulting, troubleshooting, and development expertise for SharePoint and SharePoint Online. SharePoint is an advanced platform that utilizes web-based technology for efficiently coordinating people, groups and information. SharePoint Server provides a central spot for your employees or clients to connect to, organize, share and interact with relevant information, files, and software and to interact with other people. Microsoft SharePoint allows quicker and more intelligent decisions, more efficient access across groups and more economical business processes. Windows SharePoint Services join employees, customers, teams and major tasks with the information they've developed in a manner that makes data easy to find, download and apply. Progent's SharePoint consultants can help your organization to support your current SharePoint ecosystem or migrate to the current release of SharePoint.
Progent offers customized remote instruction for a range of desktop apps and operating systems such as Office and Microsoft 365 Excel, Word, Access and Project plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Remote instruction provides the benefits of traditional physical classroom instruction, such as instant interaction between students and trainers, but eliminates the costs of travel and the challenge of trying to synchronize the schedules of many trainees. Offered to individuals or groups of any size, Progent's live online instruction permits the teacher to run the seminar from a remote office while the students can be dispersed throughout an office or all over the country. Virtual education supports proven learning tools like broadcast white boards, real-time questions, and shared desktops. Sessions can be brief and targeted to specific topics or extended in duration and wider in coverage.
The Certified Information Systems Auditor credential is a prestigious qualification that represents expertise in information system security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation has consultants undergo an extensive test administered by the ISACA professional association. Progent can provide the services of a CISA-Premier Cybersecurity audit consultant trained to assist companies in the fields of information systems audit process, IT administration, network assets and architecture ROI, IT support, protection of data assets, and disaster recovery preparedness.
For enterprise project management support, Progent offers access to senior IT professionals with years of experience in technology management, application development, and process design for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These proven IT managers can provide project management skills to assist enterprise clients adhere to best practices to ensure that major projects are successfully completed on time and within budget.
VMware's NSX virtual network technology allows you to build entire networks in software. NSX allows virtual networks to be provisioned in minutes and administered with a high degree of automation regardless of the hardware making up the basic IP network. VMware Site Recovery Manager supports automated disaster recovery, application mobility, plus transparent site migration, failback and re-protect. SRM also permits transparent testing for disaster recovery, updates and fixes and can produce reports to verify complete service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. When used with VMware's NSX network virtualization technology, VMware Site Recovery Manager can quickly restore the entire virtualized network topology at the recovery datacenter. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to assist you to plan, configure, test and administer a disaster recovery system based on VMware SRM and VMware NSX.
Progent is among the most expert network consulting firms for integrating email and messaging systems based on Exchange 2000. Progent specializes in helping small companies get all the advantages of Exchange 2000 under typical scenarios including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 Server support.
Progent provides small organizations two ultra-affordable security evaluation packages that include, for a set fee, remotely administered inventory scans of your network security profile which are analyzed by professional information security engineers who interpret the results of the scan, present objective summaries of your current network security, and make suggestions for enhancements. Progent offers two complementary security evaluation packages for external and internal scanning that are priced to meet the budgets of small companies while offering enterprise-quality evaluations of your IT network's exposure to attack.
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small company's production servers in a solution that delivers the maximum degree of availability and scalability and is in addition easy to move to another host. ProSight Virtual Hosting and management options are based upon mature virtualization techniques that enable small businesses with mixed- platform IT systems to economize significantly on the costs of capital investments, system support, and IT management while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor independence.
Progent's Microsoft-certified consultants can help you to calculate the benefits of Windows Server 2008 for your company, develop pilot systems and migration plans, integrate Windows Server 2008 with your network infrastructure and applications, train your support staff how to use new management tools, and provide ongoing consulting and support via low-cost alternatives such as Help Desk Call Center support and online technical assistance.
Largest ProSight Endpoint Protection Information Technology Consulting
Microsoft has made a strong effort to enable transparent hybrid networks that combine Microsoft 365 and on-premises Exchange systems. This permits you to have certain Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can assist you with any facet of planning, implementing and troubleshooting your hybrid Microsoft 365 Exchange network. Progent's Exchange specialists can deliver occasional expertise to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is completed on time and within budget.
Cisco offers a full array of routers including routers designed to deliver the protection, bandwidth, and reliability demanded by organizations from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, automatic failover, and redundant power for improved reliability and system uptime. Progent can show you how to choose and integrate Cisco routers to establish a reliable infrastructure for your network and to make it easy to grow as you add new users, start new offices, deploy new services, open your network to customers and partners, and support a more mobile workforce. Progent offers expertise in a range of routers based on the Cisco IOS platform, including Cisco's 800 series of small office VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for the network core, as well as older 3600 and 3700 Routers.
Progent's productive atmosphere will allow you to become a more capable professional by enhancing your information technology knowledge and increasing the loyalty of your customers. Progent delivers this promise by attracting the top professional experts for you to operate with, offering a state-of-the-art network and communications architecture, running custom software utilities to deliver the highest quality of support, and by optimizing our business models for attracting and maintaining clients.
MS Office Communications Server delivers Instant Messaging and presence in a scalable, world-class solution offering enhanced protection, seamless integration with additional Microsoft software, an extendable, standards-based development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server offers lower costs and elevated operational efficiencies, increased worker productivity, and stronger intellectual property security. MS Communications Server 2007 has been replaced by Lync, which itself has been replaced by Skype for Business. Progent's Microsoft-certified unified communications experts offer online and on-premises configuration support and mediation services for your Office Communications Server 2007 deployment and can assist you to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also assist you to plan and implement a smooth upgrade that will add business value to your IT system
Progent offers one-on-one education customized for people who want to broaden their knowledge of the macOS and OS X platform, Mac hardware, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one webinar training for Mac application software.
Cisco has designed a full array of routers that includes appliances designed to provide the security, performance, and reliability demanded by customers from small businesses to worldwide enterprises. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved reliability and network availability. Progent can help you select and integrate Cisco routers to establish a reliable foundation for your IT system and to make it economical to grow as you add new users, open new offices, deploy new services, open your network to clients and partners, and support a more mobile workforce. Progent offers expertise in a variety of routers powered by the Cisco IOS platform, including Cisco's 800 family of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, plus older 3600 and 3700 Routers.
Progent's certified Windows Server 2022 experts can assist your organization to plan and implement a cost-effective migration to Windows Server 2022 using a self-hosted system architecture or a hybrid model that integrates cloud-hosted Windows Server on Azure with a datacenter-based installation of Windows Server 2022.
Progent's Cisco-Meraki Wi-Fi access point experts can help your organization to plan, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a campus or a nationwide enterprise. Progent can also assist clients to integrate other Cisco appliances for unified management.
For advanced project management support, Progent can provide access to senior IT experts with years of background in IT management, application development, and process design for organizations from Big 4 companies to dot-com startups to government agencies. These high-level IT managers offer project management expertise to help enterprise customers adhere to leading practices to ensure that major projects are successfully completed on schedule and on budget.
Progent can deliver a variety of affordable online and on-premises consulting services to help you to deploy, administer, and troubleshoot workstations and mobile devices based on Windows, macOS/OS X, Apple iOS, Android, or Linux.
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication. Duo enables one-tap identity confirmation with Apple iOS, Android, and other personal devices.
Microsoft SQL Server 2014 incorporates major improvements in critical areas such as speed, uptime, security, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that works seamlessly with all workloads including OLTP, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and onsite consulting services such as planning, deployment, management, troubleshooting, and application development services to enable organizations of all sizes to achieve fast return from their SQL Server 2014 deployment.
Progent offers three essential kinds of Helpdesk services including Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft professionals offers your clients convenient access to a dependable support group with years of experience providing phone support and online troubleshooting for IT systems based on Microsoft products. Progent's concentration is on earning the support Help Desk a respected reputation as a solid contributor to company performance. Progent's goal is to resolve and not simply record problems.
Progent's disaster recovery planning and business continuity professionals can show you how to create a disaster recovery plan in case of an IT system catastrophe. Progent can help you create a comprehensive disaster recovery strategy that incorporates scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized professionals can also show you how to create an affordable, fault-tolerant system solution that takes into account reliability issues covering a broad array of infrastructure technologies and procedures.
Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of remote Level 1 desktop support from service requests through ticketing, screen sharing, status tracking, problem resolution, and reporting. Help Desk services are offered at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to handle challenging issues.
Microsoft Mac Office allows Mac users to run the industry's most familiar business programs. Progent's Apple-certified Mac consultants can help you configure Microsoft Office for Macintosh on a multi-vendor network combining Apple OS X and Windows computers so that Macintosh users can take advantage of the latest features in Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who use Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can support networks that combine Mac with Microsoft Windows systems with extensive resource sharing, or environments which carefully restrict collaboration between Mac and Windows users.
If your business network combines UNIX, Linux or Solaris platforms with MS Windows, Progent can show you how to incorporate your computers into a unified network that permits all your OS platforms to coexist for simple management, seamless dataflow, high dependability, superior throughput, and tight protection. Progent's UNIX and MS Windows coexistence support services include IT infrastructure configuration and service, support for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote network help and repair, in-person technical support, and Help Desk support.
Progent's certified Windows Server 2019 consultants can assist your company to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Windows Server 2019 offers major improvements in scale, speed, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud integration, availability, and container support.
Stealth intrusion checking is an important component of any overall network security plan. Progent's security experts can perform extensive intrusion tests without the awareness of your company's internal network support resources. Stealth penetration checking uncovers whether existing security monitoring tools such as intrusion incident warnings and event log analysis are properly configured and actively monitored.
Progent offers live online instruction for a range of desktop apps and environments such as Office and Microsoft 365 Excel, Word, Access and Project plus Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online training provides the advantages of traditional physical classroom seminars, including instant communication between clients and teachers, but eliminates the costs of transportation and the challenge of trying to synchronize the availability of multiple students. Offered to single students or classes of any size, Progent's live online training permits the teacher to run the class from a remote office while the clients can be dispersed across a campus or across the country. Virtual learning deploys powerful learning mechanisms like virtual white boards, electronic hand-raising, and shared applications. Sessions can be brief and personalized to specialized subjects or extended in duration and wider in coverage.
ProSight Endpoint Protection Remote Support Services
Progent's Microsoft-premier engineers can assist you to enhance your workstations from 32 bits to 64 bits. Progent can assist you to understand the costs and advantages of moving to 64-bit desktop processing, plan an affordable upgrade process that minimizes operational interruptions, and offer economical, professional remote help to aid your organization to configure 64-bit desktop software and application software on your current computers.
Progent's certified Windows Server 2019 consultants can help your company to plan and carry out an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 offers significant enhancements in capacity, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and container support.
Barracuda Backup is a low-cost, subscription-based backup/restore service for small and medium-size businesses. A Barracuda Backup solution can incorporate a custom-designed hardware storage device built by Barracuda or a software-based appliance with comparable functionality but which utilizes your existing storage hardware. Barracuda Backup safeguards critical business data generated on-premises, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting support services to help your business to design, configure, operate and troubleshoot a BDR solution built on Barracuda technology.
Progent has over 20 years of background integrating, maintaining and troubleshooting the key platforms included with Microsoft System Center and can help you to plan, deploy, manage, and fix your System Center solution to optimize the availability and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent's consultants can assist your organization to migrate to the current version of System Center from an older release or from another IT management solution to deliver the advantages of best-in-class provisioning, automation, security and compliance, plus datacenter and application performance monitoring.
Cisco Nexus switches are designed to provide the speed, scale, resilience, virtualization support, density, security and ease of management needed to act as the heart of a world-class data center. Progent's CCIE-certified Nexus switch consultants can provide online and on-premises consulting and troubleshooting services to assist your business to plan an optimal switch architecture, build test systems to confirm your network design, install and configure Nexus switches, create and enforce effective policies, run security and compliance evaluations, configure proactive monitoring and alert systems, consolidate network resources through virtualization technologies, troubleshoot switching and routing problems, optimize performance, plan for expected growth, and set up the advanced zero-downtime features incorporated into Cisco's Nexus products. Progent can also assist your business to upgrade efficiently from outdated Nexus switches or Catalyst switches to up-to-date Nexus platforms.
Progent's expertise providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer tools enable Progent to design custom mission-critical programs and eCommerce environments that operate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can help you create reports that allow you to analyze your business more effectively, turning raw information into useful insights into your company and customers.
Progent provides small and medium size companies expert support for Intrusion Protection products and IPsec VPN products from major firewall and Virtual Private Network security vendors such as WatchGuard, Juniper, and SonicWall. Progent can show you how to design a comprehensive security plan and choose the right technologies from a variety of suppliers to achieve your security objectives while sticking within your budget limits.
Microsoft Dynamics Customer Relationship Management helps small companies nurture positive client interactions. Integrated Sales and Customer Service modules allow employees to share information to help improve selling success and deliver steady, effective customer service. Progent can set up the most sensible network infrastructure, including mobile wireless connectivity, to back MS CRM, and Progent's Experts Team can provide your small business with a certified MS CRM professional who can show you how to combine Microsoft Dynamics CRM with your marketing or customer support databases.
ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map, track, optimize and troubleshoot their networking appliances such as routers, firewalls, and load balancers as well as servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are kept updated, copies and manages the configuration of almost all devices connected to your network, tracks performance, and sends alerts when problems are detected. By automating time-consuming management processes, ProSight WAN Watch can cut hours off ordinary chores such as network mapping, reconfiguring your network, finding appliances that need important software patches, or identifying the cause of performance issues.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.