Additional Topics of Interest

Service Database Support and Setup
Tracking Service Costs Remote Troubleshooting

Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all delivered support activities. Unlike some freelance consultants or local service organizations who offer minimal documentation or details of tasks performed, each service provided by Progent is tracked by full documentation. Each Progent consultant has access to the service documentation transmitted by each staff member to each client. The discipline of documenting and archiving support activity allows more efficient service and avoids a variety of typical misfortunes such as when a service customer is effectively held captive to a consultant who refuses to release the keys to the kingdom.

At Home Workers Conferencing IT Services
Remote Workers Video Conferencing Onsite Technical Support

Progent can help small and mid-size companies to deploy and troubleshoot teleconferencing solutions to enable their at-home employees to interact effectively with colleagues and clients.

UNIX, Windows Consulting Services
Network Consulting Windows and Solaris

Progent's UNIX family support experts offer small companies and software developers assistance with administering and maintaining UNIX, Linux or Solaris environments that operate with Microsoft-powered technology. Progent offers your organization contact with UNIX experts, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide range of experience offers you an easy one-stop source to help you build and manage a secure and robust mixed-platform connectivity and communications infrastructure that supports UNIX and Microsoft interoperability by combining Microsoft Windows with popular versions of UNIX including Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.

network piloting Lab Consulting
NLB Testing Professional

Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center is available for piloting mission-critical applications, creating efficient migration methodologies, evaluating and optimizing performance, designing or validating business continuity solutions, mitigating compatibility issues, and establishing training systems for new technologies. For Progent customers who lack adequate in-house resources to configure effective pilot environments, the lab reduces capital costs and technical risk and helps keep critical network projects on schedule.

web application development Professional
Visual Basic Development Group

If you need help creating, improving, or troubleshooting business aplications for Microsoft Windows, any version of Linux, or for the Web, Progent’s expert team of programmers, relational database designers, and software project managers can help make sure you get the job done on schedule and within budget. Progent's seasoned software programmers can provide cost-effective and efficient remote consulting for projects as small as writing VBA scripts for Excel or as large as developing mission-critical RDBMS applications built on SQL Server ,Oracle, or MySQL.

Windows Server 2016 Workgroup clusters Online Technical Support
Windows Server 2016 Integration Online Help

Progent's certified information technology consultants can provide Windows Server 2016 integration consulting services to assist businesses of all sizes to design and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can assist you to assess the business value of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain failover clusters.

Top Web Site Reporting
Net Framework Development Firms

If you want to update your production web site, create internal websites for purposes such as HR or employee education, establish a powerful web presence for a new business, or write line-of-business, data-driven custom web applications, Progent can provide skilled and proven web developers. Progent's experts can also help you design and maintain a safe, fault-tolerant server and communications network, including remote and wireless access, to support your web solutions.

Meraki 802.11ac Access Point Professionals
Meraki MR45 Access Point Remote Support Services

Progent's Meraki Wi-Fi AP consultants provide online and onsite support services to assist organizations of any size to plan, deploy, manage, upgrade or repair Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist you to configure and support Cisco's Meraki-based Wi-Fi networks for environments that can range from a teleworker's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco products including switches, ASR routers and ASA firewalls to create a cohesive network infrastructure that delivers the same access, performance, security, manageability and uptime for wired and Wi-Fi users irrespective of their mobility or computing device.

Exchange 2010 Migration Consultancy
Open Now Engineers Microsoft Exchange Server 2010 Upgrade

Progent's Microsoft-certified consultants can deliver low-cost online and on-premises help to carry out your migration to Microsoft Exchange 2010, produce extensive documentation of your upgraded messaging environment, educate your network support staff and end users to get them up to speed rapidly on Exchange 2010, and offer continuing administrative services and technical support. Progent's consultants can also help you migrate from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange 2016.

NetApp MetroCluster Switchover Specialist
NetApp MetroCluster Design Specialist

NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering with synchronous replication to provide fast, zero RPO disaster recovery (DR) between sites located up to 185 miles (300km) apart from each other. Progent's team of seasoned IT consultants can assist you to design, configure, administer, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that aligns with your technical requirements and budget. Progent can ensure you adhere to best practices for configuring your MetroCluster solution by delivering guidance with procedures such as assigning shelf IDs, arranging plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and testing your disaster recovery solution to prove adherence with information assurance standards and government requirements.

Cisco Aironet Technical Support
Wireless Bridge Consulting Services

Progent’s wireless consultants can help small companies design, select, evaluate, configure and maintain protected building-to-building wireless bridges that integrate seamlessly into your existing network while offering a degree of protection that matches or excels wireline connections. Progent provides expertise in wireless network products from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can help you select and install the wireless connectivity solutions that match your company requirements.

SharePoint Server 2019 Information Technology Consulting
SharePoint Portal Server Professionals

Progent’s Microsoft-certified experts offer companies of any size consulting, technical support, and application development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that uses web technology for efficiently coordinating people, groups and information. Microsoft SharePoint provides a central location for your employees or clients to access, manage, distribute and manipulate relevant data, documents, and software and to interact with other people. SharePoint allows quicker and more intelligent decisions, more effective sharing across groups and more streamlined business practices. Windows SharePoint Services connect employees, customers, teams and major tasks with the knowledge they’ve developed in a manner that makes data easy to find, download and re-use. Progent's certified SharePoint experts can help your organization to manage your current SharePoint ecosystem or migrate to the current release of SharePoint.

Office 365 Portal Remote Troubleshooting
Office 365 Portal On-site Technical Support

Microsoft supports seamless hybrid ecosystems that combine Office 365 and on-premises Exchange systems. This allows you to have certain Exchange mailboxes hosted at your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can assist you with any facet of planning, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can provide occasional support to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is completed on schedule and within budget.