ProSight BDR ServicesProSight Data Protection Services are a managed service intended for small and mid-sized companies and designed to offer a low-cost end-to-end solution for cloud-based backup and disaster recovery (BDR). ProSight DPS remotely monitors the health of your backup system and allows quick restoration of vital data, services, applications and VMs that have been impacted by events such as equipment breakdown, software bugs, natural or human-caused disasters, operator or management error, or cyber attacks like ransomware. ProSight DPS can protect and restore files, folders and apps as well as system, Hyper-V and VMware images. You can back up crucial data to the cloud or mirror your backups to the cloud and to on-premises storage.

ProSight DPS is a software-based service provided for a low monthly fee that varies depending on the amount of data backed up to the cloud. Backup to any local SAN, NAS or USB device is free and unlimited. Bare Metal Restore (BMR) capability enables fast recovery of physical computers and VMs by eliminating issues involved with configuring physical-to-physical and physical-to-virtual recoveries. You can use BMR restores to identical or different hardware, and you have the option of using use point-in-time restores.

ProSight DPS features technology developed by some of the world's leading BDR companies and delivers military-grade security to comply with major regulatory requirements such as HIPPA, FIRPA, FINRA, PCI and Safe Harbor. Progent's enterprise-class remote monitoring and management (RMM) system streamlines the configuration and management of your cloud backup solution and Progent's Microsoft-certified consulting team and certified VMware consultants can assist to recover your data rapidly after a disaster.

Top Features of ProSight Data Protection Services
ProSight DPS includes a range of powerful features that provide leading-edge backup/restore capabilities at a cost that small and mid-size businesses can afford. Features include application-aware backup/restore for Microsoft Exchange Server and SQL Server, rapid recovery of VMs hosted by Windows Hyper-V and VMware, adherence to multiple government and industry standards, and support for unlimited on-premises storage. With ProSight DPS's cloud backup, your data is secured at dual mirrored Tier 4 datacenters situated in Los Angeles and Boston. A third datacenter in Montreal provides compliance with Canadian regulatory requirements for data management. ProSight DPS also gives you easy access to the comprehensive skills of Progent's veteran consulting experts, who can provide a single point of contact to assist you in planning, optimizing or troubleshooting your BDR solution.

Major features of ProSight Data Protection Services include:

Advanced Data Protection

  • Native Microsoft Exchange and Microsoft SQL data protection enables transparent backups of Exchange Server and SQL Server instances, streamlines the configuration and management of incremental backups, and ensures that critical business data is safe.
  • Control over bandwidth throttling and backup scheduling can avoid loss in productivity caused by congested network traffic.
  • System State backup and restore enables quick recovery of systems that manage application settings, user permissions, profiles and other vital data.
  • ProSight DPS scales instantly to meet your organization's needs. Your critical data will stay protected in the cloud even if you go beyond your storage quota before you have a chance to update your service plan.
  • You can designate a deleted file to be archived for any period of time so it can be readily recovered for audits, litigation, etc.
Fast, Reliable Recovery
  • Data recovery is faster than with consumer-grade backup products. In tests, ProSight DPS was triple the speed of Mozy. Another contributing factor to disaster recovery time is management expertise, and Progent's BDR consultants can provide world-class skills for rebuilding your system quickly using recovered data.
  • If an event occurs that requires a full site recovery involving significant amounts of data, Progent can avoid WAN bandwidth limitations by writing your backup data to a drive and shipping the device overnight to your location.
  • The bi-coastal datacenters that host ProSight DPS's cloud services are mirrored Tier 4 facilities with 99.995% availability, so your data can be reliably backed up and recovered.
Military-grade Security
  • ProSight DPS's cloud-protected data is stored in two SSAE-16-certified datacenters in located in Boston and Los Angeles. The datacenters feature biometric controlled entry, 24x7 monitoring, power backup and redundant Internet connections.
  • ProSight DPS uses 256-bit Advanced Encryption Standard (AES) encryption with a private encryption key to protect your data. 256-bit AES encryption is used by the U.S. Department of Defense (DoD), approved by the National Security Agency (NSA), and has never been broken. Encrypted data is sent over 128-bit SSL, the same protocol used in online banking. On-premises and in-transit encryption complies with government and industry security regulations and standards.
  • Private encryption offers you sole control over who has permission to access your data. Consumer BDR products usually do not offer private-encryption but instead rely on a system-generated encryption key. Consequently, your BDR provider could possibly access your private data.
Regulatory Compliance
  • The ProSight DPS platform for backup and recovery, encryption, archiving, and private encryption key helps small and mid-size businesses to demonstrate compliance with important federal and industry data security standards including HIPAA, FINRA, PCI, Safe Harbor and FERPA.
Download ProSight Data Protection Services Datasheets
To view or download a datasheet describing the key features of ProSight Data Protection Services, click:
Progent's ProSight Data Protection Services Datasheet. (PDF - 89 KB)

To view or download a datasheet comparing ProSight Data Protection Services with consumer-grade BDR products, click:
Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB)

Other ProSight Managed Services Available from Progent
In addition to ProSight Data Protection Services, Progent's ProSight family of network management services includes other affordable, flat-rate managed service packages that address crucial facets of your information network such as security, network infrastructure management, and email filtering. By partnering with the industry's most innovative technology vendors, Progent can offer small and mid-size organizations the benefits of the same advanced technology used by some of the world's largest enterprises. Managed services available from Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior-based analysis technology to guard physical and virtual endpoints against modern malware attacks such as ransomware and file-less exploits, which easily evade traditional signature-based AV products. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to manage the entire threat lifecycle including blocking, detection, mitigation, remediation, and post-attack forensics. Key capabilities include one-click rollback with Windows VSS and real-time network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Filtering
    ProSight Enhanced Security Protection managed services deliver affordable in-depth security for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, endpoint control, and web filtering through cutting-edge tools packaged within one agent managed from a single console. Progent's data protection and virtualization consultants can assist you to plan and implement a ProSight ESP deployment that meets your organization's specific needs and that allows you demonstrate compliance with government and industry data security regulations. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require urgent attention. Progent can also assist your company to set up and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange email filtering.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of top data security vendors to deliver centralized control and comprehensive protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most threats from making it to your security perimeter. This reduces your exposure to inbound attacks and saves network bandwidth and storage. Email Guard's on-premises security gateway appliance provides a further level of analysis for inbound email. For outbound email, the onsite security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter. For more information, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, track, reconfigure and troubleshoot their connectivity hardware like routers, firewalls, and wireless controllers plus servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are kept current, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when problems are discovered. By automating tedious management activities, WAN Watch can knock hours off ordinary tasks such as network mapping, expanding your network, finding appliances that need important updates, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by tracking the health of critical assets that power your information system. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your designated IT personnel and your assigned Progent consultant so that all looming problems can be resolved before they can impact your network. Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual host configured and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the applications. Since the environment is virtualized, it can be ported immediately to a different hosting environment without a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and protect data related to your network infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can eliminate as much as half of time thrown away searching for critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether youíre making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require when you need it. Find out more about ProSight IT Asset Management service.
Download Progent's 10 Benefits of Managed IT Services White Paper
To view a white paper explaining why managed services are rapidly replacing the old break/fix model of network support for small and mid-size companies, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)

How Progent Can Help You Benefit from ProSight Data Protection Services
Progent's team of over 100 IT consulting experts have earned certifications in all the core technologies and disciplines required to create and manage information networks for small and mid-size businesses. This broad scope of expertise allows Progent to deploy ProSight Data Protection Services as an end-to-end BDR solution that delivers maximum business value. Progent offers Hyper-V, VMware, Exchange and SQL Server expertise, and Progent and can also provide online and onsite access to certified Cisco CCIE network consultants to help you plan and manage a robust network infrastructure for an in-house or colocated datacenter or for a hybrid cloud network model. Progent's disaster recovery and business continuity consultants can help you design, validate and document a comprehensive disaster recovery/business continuity (DRBC) plan to help you resume business operations rapidly after a catastrophic event.

Progent's GIAC-certified information assurance consultants and CISSP-certified cybersecurity and compliance experts can help you design and test a comprehensive security strategy that addresses all facets of network security including firewalls, policy definition and enforcement, remote access, endpoint protection, automated monitoring, web application security, malware defense, spam and email content filtering, data leakage protection, penetration testing, and password management. To help you assess the security of small and mid-size business networks, Progent offers value-priced one-time security audit packages such as network vulnerability assessment and stealth penetration testing as well as ongoing managed services such as ProSight Email Guard spam and content filtering and ProSight Active Security Monitoring endpoint protection.

ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size organizations to obtain an unbiased evaluation of the overall health of their information system. Powered by a selection of the top remote monitoring and management tools available, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits show you how closely the deployment of your core network assets adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant ROI such as a cleaner Active Directory system. Both also include one year of cutting-edge remote network monitoring and management. Advantages can include easier management, better compliance with information security regulations, more efficient utilization of IT resources, faster problem resolution, more reliable backup and restore, and increased uptime. See more information about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service based on a brief interview with a Progent information assurance consultant. The fact-finding interview is designed to help evaluate your company's ability to block ransomware or recover quickly after an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to gather information about your current antivirus tools and backup system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow industry best practices to create an efficient AV and backup/recovery system that minimizes your exposure to a ransomware attack and aligns with your company's requirements. For details, refer to Progent's ProSight Ransomware Preparedness Report.

Contact Progent about ProSight Data Protection Services
To learn more about how Progent can help you set up a cost-effective cloud-based backup/disaster recovery solution with ProSight Data Protection Services, call 1-800-993-9400 or see Contact Progent.

Additional Fault Tolerant Solutions Supported by Progent's Consultants
Progent's Microsoft and Cisco consultants can assist you to design a sensible, fault-tolerant IT architecture that addresses major problems covering a broad array of networking solutions and processes such as:

Business Continuity Planning
Progent's disaster recovery engineers can help you create a workplace recovery strategy in order to resume network functionality in case of an IT network disaster. Progent can help you to define a comprehensive disaster recovery plan that includes scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified consultants can also show you how to build an affordable, non-stop system architecture that takes into account reliability issues involving a wide array of infrastructure technologies and procedures. To find out more, go to Disaster Recovery Consulting Services.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you orchestrate, automate and verify a repeatable process for restoring applications and services quickly following an outage. SRM supports centrally managed and automated disaster recovery, application mobility, and non-intrusive site relocation, failback and re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, updates and patches and can produce reports to confirm full service restoration, validate Service Level Agreements and demonstrate DR compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to help you to plan, configure, test and administer a disaster recovery solution based on VMware Site Recovery Manager.

NetApp MetroCluster Disaster Recovery Technology
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering with synchronous replication to deliver rapid, zero RPO disaster recovery (DR) between sites located up to 300km away from one another. Progent can provide online or on-premises access to a certified NetApp MetroCluster consultant who can assist your business to plan, deploy, administer, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that aligns with your functional requirements and IT budget. Progent can make sure you adhere to leading practices for installing your MetroCluster solution by providing guidance with procedures like assigning shelf IDs, determining aggregate layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network, and verifying your disaster recovery solution to prove adherence with industry standards and regulatory requirements.

Windows Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to plan and deploy a DR system built around Microsoft's cloud-tested Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance network-attached storage using low-cost hardware, VM Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, economical creation of a failover cluster quorum witness. To learn more, go to Microsoft Windows Server 2016 Disaster Recovery and Business Continuity Help.

Microsoft Server 2012 Failover Clustering
Windows Server 2008 R2 brought enterprise-class fault tolerance and recoverability to Microsoft's failover clustering platform. Windows Server 2012 R2 adds to this technology and provides important new and enhanced features that offer increased scalability, non-stop storage availability for server applications, easier management, quicker failover, and additional flexibility for architecting failover clusters. To find out more, visit Windows Server 2012 Clustering Consulting and Support.

High Availability Load Balancing
Progent offers fault tolerant load balancing consulting that addresses system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content dispatching technology including Cisco Content Engine. Fault tolerant load balancing products for which Progent offers consulting services include Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks 3-DNS. To learn more, go to High Availability Load Balancing.

Zero Downtime Colocation
Progent's Data Center engineers can help you find high availability data centers that meet the particular requirements of your company. High availability colocation sites are especially attractive to small and mid-size companies due to of their affordability and convenience in comparison to taking a do-it-yourself strategy. Attempting to build an in-house data center with even a basic level of fault tolerance is financially prohibitive for typical small organizations. Progent can help you reap all the benefits of non-stop Internet data centers by providing a complete range of engineering and maintenance services. To read more, see High-Availability Internet Data Centers Expertise.

Failsafe Branch Office Connectivity
Progentís inter-site connectivity consultants can help organizations create fault tolerant inter-site connectivity solutions via fully redundant networks with automatic failover. Progentís Cisco-premier CCIE network engineers can plan and implement ultra-reliable Inter-office networks supported by non-stop EIGRP routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and automatic fail-over offers affordable non-stop interoffice networking. For details, visit Fault Tolerant Inter-office Networking.

High Availability Internet Connections
Progent's Cisco-certified IT consultants can show you how to design an economical, fault tolerant Internet connection solution that can achieve 24x7 Internet access through a broad range of high availability Internet network solutions including non-stop BGP, automatic fail-over, and multiple ISPs. Progent can provide CCIE professionals to help you utilize the most advanced techniques for 24x7 Internet connections to create a cost-effective, fully redundant Internet network with automatic failover and other capabilities to create non-stop Internet access. For details, visit 24x7 Internet Access Architecture.

Backup and Restore Solutions Consulting Services
Progent offers affordable online access to IT engineers skilled in a wide range of products and technologies that deliver solutions for protecting Microsoft Windows, Mac, and Linux servers and desktops as well as notebooks and smartphones. Progent offers help for leading backup platforms such as Acronis Backup and Recovery, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, MozyPro, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent can help your company to design, enhance, or maintain backup/restore systems for a variety of architectures including local, remote, cloud-based, or a mix. To learn more, go to Backup and Recovery Technology Consulting and Support Services.

Microsoft System Center Data Protection Manager Backup and Restore Consulting and Support Services
Progent's expert System Center Data Protection Manager engineers can help you to develop a practical workplace recovery strategy, implement a cost-effective fault-tolerante network infrastructure, configure a Microsoft System Center Data Protection Manager-based backup and restore system, thoroughly test your DPM system, train your administrative personnel or local consultants how to manage System Center Data Protection Manager, or provide extensive IT outsourcing such as off-site hosting of SCDPM servers in Progent's data center facility. To learn more, see System Center Data Protection Manager Expertise.

Barracuda Backup On-premises and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup solution can include a purpose-built physical storage device manufactured by Barracuda or a software-based appliance with comparable functionality but which utilizes your existing storage infrastructure. Barracuda Backup protects critical company data produced on-premises, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting support services to assist your business to plan, integrate, operate and repair a BDR solution based on Barracuda technology. For additional information, visit Barracuda Backup and disaster recovery consulting.

Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup provides small organizations a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted architectures and also enables cost-effective backup to Microsoft Azure storage. Top capabilities include industry-leading Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup intervals as little as five minutes for minimizing your exposure to data loss, advanced encryption, granular recovery options for individual files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and vCenter for handling large-scale environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live virtual machines with zero downtime. Progent is an Altaro partner and offers a broad array of consulting services to assist you to design, deploy, optimize and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup software. To read more, visit Altaro VM Backup Consulting Services.

Consulting Services Double-Take Solutions for Backup/Restore
Double-Take publishes a family of products intended to deliver small and midsize companies a variety of cost-effective solutions for backing up and recovering business-critical workloads such as Exchange, SQL Server, Blackberry, and SharePoint. Progentís disaster recovery planning experts have in-depth experience integrating Double-Take products into small business information networks to achieve a high state of availability and disaster recovery capability at an affordable cost. To find out more, go to Consulting Services Double-Take Software for Data Backup.

CRISC-Certified IT Risk Mitigation
The CRISC program was initiated by ISACA in 2010 to verify a consultant's skills to plan, deploy, and maintain IS control mechanisms to reduce network risk. Progent offers the expertise of a CRISC-certified consultant to help you to create and carry out a business continuity or disaster recovery plan that follows leading practices promoted by CRISC and crafted to align with your company's risk tolerance, business objectives, and budgetary guidelines. To find out more, visit CRISC-Premier network risk mitigation experts.

Why Choose Progent for Disaster Recovery/Business Continuity Planning Solutions?
Since Progent is a Microsoft Certified Partner and offers high-level application expertise for a wide range of business software programs, Progent can help clients to arrive at efficient information technology solutions that substantially enhance the productivity of your network. As a Registered Partner for Cisco, Progent offers the services of certified consultants and specialists with expertise in designing, installing and troubleshooting infrastructure environments built on Cisco products. The broad scope of Progent's IT experience and Progent's appreciation for the needs of small companies make Progent the ideal resource for building and maintaining an affordable, fault-tolerant network.

How You Can Get Help from Progent's Engineers for High Availability Network Services
To contact Progent about professional help for fault tolerant architecture, phone 1-800-993-9400 or see Contact Progent.

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