Remote Network Management for Small and Midsize Businesses

ProSight Data Protection Services are a managed service intended for small and mid-sized companies and designed to offer a low-cost end-to-end solution for cloud-based backup and disaster recovery (BDR). ProSight DPS remotely monitors the health of your backup system and allows quick restoration of vital data, services, applications and VMs that have been impacted by events such as equipment breakdown, software bugs, natural or human-caused disasters, operator or management error, or cyber attacks like ransomware. ProSight DPS can protect and restore files, folders and apps as well as system, Hyper-V and VMware images. You can back up crucial data to the cloud or mirror your backups to the cloud and to on-premises storage.

ProSight DPS is a software-based service provided for a low monthly fee that varies depending on the amount of data backed up to the cloud. Backup to any local SAN, NAS or USB device is free and unlimited. Bare Metal Restore (BMR) capability enables fast recovery of physical computers and VMs by eliminating issues involved with configuring physical-to-physical and physical-to-virtual recoveries. You can use BMR restores to identical or different hardware, and you have the option of using use point-in-time restores.

ProSight DPS features technology developed by some of the world's leading BDR companies and delivers military-grade security to comply with major regulatory requirements such as HIPPA, FIRPA, FINRA, PCI and Safe Harbor. Progent's enterprise-class remote monitoring and management (RMM) system streamlines the configuration and management of your cloud backup solution and Progent's Microsoft-certified consulting team and certified VMware consultants can assist to recover your data rapidly after a disaster.

Top Features of ProSight Data Protection Services
ProSight DPS includes a range of powerful features that provide leading-edge backup/restore capabilities at a cost that small and mid-size businesses can afford. Features include application-aware backup/restore for Microsoft Exchange Server and SQL Server, rapid recovery of VMs hosted by Windows Hyper-V and VMware, adherence to multiple government and industry standards, and support for unlimited on-premises storage. With ProSight DPS's cloud backup, your data is secured at dual mirrored Tier 4 datacenters situated in Los Angeles and Boston. A third datacenter in Montreal provides compliance with Canadian regulatory requirements for data management. ProSight DPS also gives you easy access to the comprehensive skills of Progent's veteran consulting experts, who can provide a single point of contact to assist you in planning, optimizing or troubleshooting your BDR solution.

Major features of ProSight Data Protection Services include:

Advanced Data Protection

• Native Microsoft Exchange and Microsoft SQL data protection enables transparent backups of Exchange Server and SQL Server instances, streamlines the configuration and management of incremental backups, and ensures that critical business data is safe.
• Control over bandwidth throttling and backup scheduling can avoid loss in productivity caused by congested network traffic.
• System State backup and restore enables quick recovery of systems that manage application settings, user permissions, profiles and other vital data.
• ProSight DPS scales instantly to meet your organization's needs. Your critical data will stay protected in the cloud even if you go beyond your storage quota before you have a chance to update your service plan.
• You can designate a deleted file to be archived for any period of time so it can be readily recovered for audits, litigation, etc.

• Data recovery is faster than with consumer-grade backup products. In tests, ProSight DPS was triple the speed of Mozy. Another contributing factor to disaster recovery time is management expertise, and Progent's BDR consultants can provide world-class skills for rebuilding your system quickly using recovered data.
• If an event occurs that requires a full site recovery involving significant amounts of data, Progent can avoid WAN bandwidth limitations by writing your backup data to a drive and shipping the device overnight to your location.
• The bi-coastal datacenters that host ProSight DPS's cloud services are mirrored Tier 4 facilities with 99.995% availability, so your data can be reliably backed up and recovered.

• ProSight DPS's cloud-protected data is stored in two SSAE-16-certified datacenters in located in Boston and Los Angeles. The datacenters feature biometric controlled entry, 24x7 monitoring, power backup and redundant Internet connections.
• ProSight DPS uses 256-bit Advanced Encryption Standard (AES) encryption with a private encryption key to protect your data. 256-bit AES encryption is used by the U.S. Department of Defense (DoD), approved by the National Security Agency (NSA), and has never been broken. Encrypted data is sent over 128-bit SSL, the same protocol used in online banking. On-premises and in-transit encryption complies with government and industry security regulations and standards.
• Private encryption offers you sole control over who has permission to access your data. Consumer BDR products usually do not offer private-encryption but instead rely on a system-generated encryption key. Consequently, your BDR provider could possibly access your private data.

• The ProSight DPS platform for backup and recovery, encryption, archiving, and private encryption key helps small and mid-size businesses to demonstrate compliance with important federal and industry data security standards including HIPAA, FINRA, PCI, Safe Harbor and FERPA.

To view or download a datasheet comparing ProSight Data Protection Services with consumer-grade BDR products, click:
Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB)

Other ProSight Managed Services Available from Progent
In addition to ProSight Data Protection Services, Progent's ProSight family of network management services includes other affordable, flat-rate managed service packages that address crucial facets of your information network such as security, network infrastructure management, and email filtering. By partnering with the industry's most innovative technology vendors, Progent can offer small and mid-size organizations the benefits of the same advanced technology used by some of the world's largest enterprises. Managed services available from Progent include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based machine learning technology to guard physical and virtual endpoint devices against new malware assaults like ransomware and file-less exploits, which routinely get by legacy signature-matching AV products. ProSight ASM protects on-premises and cloud-based resources and provides a single platform to address the complete threat lifecycle including filtering, detection, mitigation, remediation, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

• ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Email Filtering
  ProSight Enhanced Security Protection (ESP) services offer ultra-affordable in-depth protection for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, device control, and web filtering via leading-edge tools incorporated within one agent accessible from a unified console. Progent's data protection and virtualization experts can assist your business to plan and implement a ProSight ESP environment that addresses your company's specific requirements and that helps you achieve and demonstrate compliance with legal and industry data security regulations. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require immediate action. Progent can also assist your company to set up and test a backup and restore system such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange email filtering.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of top information security vendors to deliver centralized management and world-class protection for your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with a local gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to inbound attacks and saves system bandwidth and storage. Email Guard's onsite gateway device provides a deeper layer of analysis for incoming email. For outbound email, the local security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter. For more information, see Email Guard spam and content filtering.

• ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
  Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map, monitor, enhance and troubleshoot their connectivity appliances such as routers, firewalls, and access points plus servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always updated, copies and displays the configuration information of virtually all devices on your network, tracks performance, and generates alerts when potential issues are discovered. By automating time-consuming management processes, ProSight WAN Watch can cut hours off ordinary chores like network mapping, expanding your network, locating appliances that need critical software patches, or isolating performance issues. Learn more details about ProSight WAN Watch network infrastructure management services.

• ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
  ProSight LAN Watch is Progent’s server and desktop monitoring service that uses advanced remote monitoring and management techniques to help keep your network running efficiently by tracking the health of critical assets that power your business network. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your specified IT management staff and your Progent consultant so any looming issues can be resolved before they can impact productivity. Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

• ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
  With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host configured and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the OS software, and the apps. Since the system is virtualized, it can be moved easily to a different hosting environment without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Documentation Management
  Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and protect data about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can save as much as half of time wasted searching for critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you’re making enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require the instant you need it. Learn more about Progent's ProSight IT Asset Management service.

How Progent Can Help You Benefit from ProSight Data Protection Services
Progent's team of over 100 IT consulting experts have earned certifications in all the core technologies and disciplines required to create and manage information networks for small and mid-size businesses. This broad scope of expertise allows Progent to deploy ProSight Data Protection Services as an end-to-end BDR solution that delivers maximum business value. Progent offers Hyper-V, VMware, Exchange and SQL Server expertise, and Progent and can also provide online and onsite access to certified Cisco CCIE network consultants to help you plan and manage a robust network infrastructure for an in-house or colocated datacenter or for a hybrid cloud network model. Progent's disaster recovery and business continuity consultants can help you design, validate and document a comprehensive disaster recovery/business continuity (DRBC) plan to help you resume business operations rapidly after a catastrophic event.

Progent's GIAC-certified information assurance consultants and CISSP-certified cybersecurity and compliance experts can help you design and test a comprehensive security strategy that addresses all facets of network security including firewalls, policy definition and enforcement, remote access, endpoint protection, automated monitoring, web application security, malware defense, spam and email content filtering, data leakage protection, penetration testing, and password management. To help you assess the security of small and mid-size business networks, Progent offers value-priced one-time security audit packages such as network vulnerability assessment and stealth penetration testing as well as ongoing managed services such as ProSight Email Guard spam and content filtering and ProSight Active Security Monitoring endpoint protection.

ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size businesses to obtain an unbiased assessment of the overall health of their information system. Based on some of the top remote monitoring and management tools available, and overseen by Progent's certified team of information technology experts, ProSight Network Audits show you how closely the deployment of your core network assets adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI such as a cleaner Active Directory (AD) environment. Both versions also come with a year of advanced remote network monitoring and management (RMM). Benefits can include easier management, better compliance with data security regulations, higher utilization of network assets, faster problem resolution, more dependable backup and restore, and higher availability. Learn more information about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service built around a phone interview with a Progent information assurance consultant. The interview is designed to evaluate your organization's preparedness to defend against ransomware or recover quickly after an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to collect information about your current antivirus tools and backup system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow industry best practices to build a cost-effective security and backup/recovery environment that minimizes your vulnerability to a ransomware attack and meets your company's requirements. For more information, see Progent's ProSight Ransomware Preparedness Report.

Contact Progent about ProSight Data Protection Services
To learn more about how Progent can help you set up a cost-effective cloud-based backup/disaster recovery solution with ProSight Data Protection Services, call 1-800-993-9400 or see Contact Progent.

Other Fault Tolerant Technologies Supported by Progent
Progent's Microsoft and Cisco support professionals can help your company to implement a sensible, high-availability network that addresses key challenges covering a broad array of infrastructure technologies and processes such as:

Business Continuity Planning
Progent's business continuity planning consultants can help you create a workplace recovery strategy so you can resume IT functionality in the event of an IT network disaster. Progent can assist you to create a comprehensive disaster recovery strategy that incorporates periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified professionals can also help you build an affordable, high-availability system architecture that addresses availability issues involving a wide range of network technologies and processes. For more information, visit Disaster Recovery Consulting Services.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that lets you specify, automate and verify a consistent workflow for restoring applications and services rapidly after an outage. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. SRM also allows non-disruptive testing for site recovery, updates and patches and can generate audit reports to verify full service restoration, validate Service Level Agreements and demonstrate DR compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to assist you to plan, configure, test and maintain a DR system based on VMware Site Recovery Manager.

NetApp MetroCluster High Availability and Disaster Recovery Platform
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering along with replication to deliver fast, zero RPO disaster recovery between datacenters that are as far as 185 miles apart. Progent offers access to a certified NetApp MetroCluster expert who can help your business to design, configure, administer, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that meets your technical requirements and budget. Progent can make sure you follow leading practices for installing your MetroCluster environment by providing help with procedures such as assigning shelf IDs, determining plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your storage clusters, and verifying your disaster recovery system to show adherence with information assurance standards and government mandates.

Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to design a disaster recovery system based on Microsoft's most advanced Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using low-cost hardware, VM Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for fast, affordable creation of a failover cluster quorum arbitration point. For more information, visit Microsoft Windows Server 2016 Disaster Recovery Consulting.

Windows Server 2012 Failover Clusters
Microsoft Windows Server 2008 R2 introduced world-class availability and system recovery to Microsoft's clustering solution. Microsoft Windows Server 2012 R2 builds on this foundation and delivers significant improvements that offer more scalability, better disk storage availability for server applications, simpler administration, quicker automatic failover, and additional flexibility for designing clusters. For details, go to Windows Server 2012 R2 Failover Clustering Consulting Services.

Network Load Balancing
Progent provides fault tolerant load balancing consulting that addresses network load balancing, load balanced programs, network infrastructure routing, and content delivery products including Cisco Content Engine. High availability load balancing technologies for which Progent can provide consulting services include Microsoft Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks 3-DNS. For more information, see Fault Tolerant Load Balancing.

Non-stop Data Centers
Progent's Data Center engineers can help you identify high availability data centers that match the particular needs of your business. High availability colocation sites are especially appealing to small and mid-size organizations due to of their affordability and simplified logistics compared to pursuing a do-it-yourself strategy. Attempting to build an in-house data center with even a minimum level of fault tolerance is too expensive for most small companies. Progent can show you how to get all the benefits of non-stop data centers by providing a complete range of engineering and support services. To find out more, see Fault Tolerant Data Centers Solutions.

Non-stop Inter-office Networking
Progent’s interoffice connectivity consultants can help businesses create non-stop branch office connections by means of redundant system architectures with transparent failover. Progent’s Cisco-certified CCIE network engineers can design and deploy high-availability Inter-office connections based on zero-downtime EIGRP routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over can provide economical 24x7 interoffice networking. To find out more, visit 24x7 Inter-office Networking.

High Availability Internet Connectivity
Progent's Cisco-certified IT consultants can help you build an economical, high availability Internet configuration architecture that can achieve 24x7 Internet access via a wide range of fault tolerant Internet network solutions including fault tolerant BGP, automatic fail-over, and redundant Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert professionals to help you apply the latest techniques for 24x7 Internet access to create an affordable, completely redundant Internet interface with automatic failover and other capabilities to deliver zero-downtime Internet access. To find out more, visit Non-stop Internet Access Architecture.

Backup and Restore Technology Consulting Services
Progent offers affordable online support from IT engineers skilled in a wide array of utilities and services that provide solutions for protecting Microsoft Windows, Mac, and Linux/UNIX servers and workstations plus laptops and handhelds. Progent offers expertise for leading data protection platforms such as Acronis, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and FLARs. Progent's consultants can assist your company to deploy, upgrade, or troubleshoot backup systems for a variety of architectures including local, edge to datacenter, cloud, or hybrid. For more information, visit Backup and Recovery Technology Consulting and Support Services.

Microsoft System Center Data Protection Manager (SCDPM) Backup and Recovery Consulting Experts
Progent's certified System Center Data Protection Manager consultants can assist you to develop an effective workplace recovery plan, design a cost-effective high-availability network infrastructure, configure a Microsoft SCDPM-powered backup and restore solution, thoroughly validate your DPM system, train your administrative staff or local service providers how to manage Microsoft SCDPM, or provide extensive IT support outsourcing such as remote hosting of Microsoft SCDPM servers in Progent's data center. To find out more, visit System Center Data Protection Manager Consulting and Support Services.

Barracuda Backup Cloud and Offsite Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup/restore service for small and medium-size businesses. A Barracuda Backup deployment can incorporate a purpose-built physical appliance built by Barracuda or a software-based appliance with similar features but which utilizes your own storage infrastructure. Barracuda Backup safeguards vital company data produced on-premises, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting support services to assist your business to design, integrate, operate and repair a backup and disaster recovery system based on Barracuda Backup. For more information, see Barracuda Backup and disaster recovery consulting.

Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software provides small businesses a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted architectures and also supports low-cost backup to Azure Block Blob storage. Headline features include state-of-the-art inline deduplication to cut backup storage requirements, Continuous Data Protection with backup intervals as low as five minutes for minimizing your Recovery Point Objective, military-grade encryption, item-level restore options for specific files and emails, support for Windows CSV and VMware vCenter for managing larger deployments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online VMs without downtime. Progent is a certified Altaro partner and offers a broad range of services to assist you to design, deploy, optimize and troubleshoot a backup/restore solution powered by Altaro VM Backup. To learn more, go to Altaro VM Backup Certified Consultants.

Consulting for Double-Take Software for Backup and Recovery
Double-Take Software offers a selection of products designed to provide small and midsize companies a range of cost-effective solutions for replicating and restoring business-critical applications such as Exchange, Microsoft SQL, Blackberry, and Microsoft Office SharePoint. Progent’s business continuity planning consultants have extensive backgrounds incorporating Double-Take Software technology into small business information networks to create a high level of availability and business continuity readiness at a budget-friendly price. To find out more, visit Consulting Services Double-Take Solutions for Backup.

CRISC-Certified IT Risk Control
The CRISC program was initiated by ISACA in 2010 to validate an IT professional's ability to plan, deploy, and support IS control mechanisms to mitigate risk. Progent offers the services of a CRISC-certified engineer to help your company to create and carry out a business continuity strategy based on industry best practices identified by CRISC and crafted to match your company's risk appetite, business goals, and IT budget. For details, go to CRISC-Premier IT risk mitigation experts.

Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Since Progent is a Microsoft Partner and offers professional application consulting for a wide variety of business software programs, Progent is able to help customers to find complete IT solutions that optimize the business value of your IT network. As a Registered Partner for Cisco, Progent offers the support of certified engineers and specialists with expertise in architecting, configuring and managing networking environments built on Cisco technology. The broad scope of Progent's IT experience and Progent's appreciation for the requirements of small and midsize businesses make Progent the perfect resource for creating and maintaining a cost-effective, high-availability network.

How to Access Progent's Experts for Fault Tolerant Network Services
To get in touch with Progent about engineering assistance for high availability IT design, call 1-800-993-9400 or go to Contact Progent.

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