ProSight BDR ServicesProSight Data Protection Services are a managed service intended for small and mid-sized companies and designed to offer a low-cost end-to-end solution for cloud-based backup and disaster recovery (BDR). ProSight DPS remotely monitors the health of your backup system and allows quick restoration of vital data, services, applications and VMs that have been impacted by events such as equipment breakdown, software bugs, natural or human-caused disasters, operator or management error, or cyber attacks like ransomware. ProSight DPS can protect and restore files, folders and apps as well as system, Hyper-V and VMware images. You can back up crucial data to the cloud or mirror your backups to the cloud and to on-premises storage.

ProSight DPS is a software-based service provided for a low monthly fee that varies depending on the amount of data backed up to the cloud. Backup to any local SAN, NAS or USB device is free and unlimited. Bare Metal Restore (BMR) capability enables fast recovery of physical computers and VMs by eliminating issues involved with configuring physical-to-physical and physical-to-virtual recoveries. You can use BMR restores to identical or different hardware, and you have the option of using use point-in-time restores.

ProSight DPS features technology developed by some of the world's leading BDR companies and delivers military-grade security to comply with major regulatory requirements such as HIPAA, FIRPA, FINRA, PCI and Safe Harbor. Progent's enterprise-class remote monitoring and management (RMM) system streamlines the configuration and management of your cloud backup solution and Progent's Microsoft-certified consulting team and certified VMware consultants can assist to recover your data rapidly after a disaster.

Top Features of ProSight Data Protection Services
ProSight DPS includes a range of powerful features that provide leading-edge backup/restore capabilities at a cost that small and mid-size businesses can afford. Features include application-aware backup/restore for Microsoft Exchange Server and SQL Server, rapid recovery of VMs hosted by Windows Hyper-V and VMware, adherence to multiple government and industry standards, and support for unlimited on-premises storage. With ProSight DPS's cloud backup, your data is secured at dual mirrored Tier 4 datacenters situated in Los Angeles and Boston. A third datacenter in Montreal provides compliance with Canadian regulatory requirements for data management. ProSight DPS also gives you easy access to the comprehensive skills of Progent's veteran consulting experts, who can provide a single point of contact to assist you in planning, optimizing or troubleshooting your BDR solution.

Major features of ProSight Data Protection Services include:

Advanced Data Protection

  • Native Microsoft Exchange and Microsoft SQL data protection enables transparent backups of Exchange Server and SQL Server instances, streamlines the configuration and management of incremental backups, and ensures that critical business data is safe.
  • Control over bandwidth throttling and backup scheduling can avoid loss in productivity caused by congested network traffic.
  • System State backup and restore enables quick recovery of systems that manage application settings, user permissions, profiles and other vital data.
  • ProSight DPS scales instantly to meet your organization's needs. Your critical data will stay protected in the cloud even if you go beyond your storage quota before you have a chance to update your service plan.
  • You can designate a deleted file to be archived for any period of time so it can be readily recovered for audits, litigation, etc.
Fast, Reliable Recovery
  • Data recovery is faster than with consumer-grade backup products. In tests, ProSight DPS was triple the speed of Mozy. Another contributing factor to disaster recovery time is management expertise, and Progent's BDR consultants can provide world-class skills for rebuilding your system quickly using recovered data.
  • If an event occurs that requires a full site recovery involving significant amounts of data, Progent can avoid WAN bandwidth limitations by writing your backup data to a drive and shipping the device overnight to your location.
  • The bi-coastal datacenters that host ProSight DPS's cloud services are mirrored Tier 4 facilities with 99.995% availability, so your data can be reliably backed up and recovered.
Military-grade Security
  • ProSight DPS's cloud-protected data is stored in two SSAE-16-certified datacenters in located in Boston and Los Angeles. The datacenters feature biometric controlled entry, 24x7 monitoring, power backup and redundant Internet connections.
  • ProSight DPS uses 256-bit Advanced Encryption Standard (AES) encryption with a private encryption key to protect your data. 256-bit AES encryption is used by the U.S. Department of Defense (DoD), approved by the National Security Agency (NSA), and has never been broken. Encrypted data is sent over 128-bit SSL, the same protocol used in online banking. On-premises and in-transit encryption complies with government and industry security regulations and standards.
  • Private encryption offers you sole control over who has permission to access your data. Consumer BDR products usually do not offer private-encryption but instead rely on a system-generated encryption key. Consequently, your BDR provider could possibly access your private data.
Regulatory Compliance
  • The ProSight DPS platform for backup and recovery, encryption, archiving, and private encryption key helps small and mid-size businesses to demonstrate compliance with important federal and industry data security standards including HIPAA, FINRA, PCI, Safe Harbor and FERPA.
Download ProSight Data Protection Services Datasheets
To view or download a datasheet describing the key features of ProSight Data Protection Services, click:
Progent's ProSight Data Protection Services Datasheet. (PDF - 89 KB)

To view or download a datasheet comparing ProSight Data Protection Services with consumer-grade BDR products, click:
Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB)

Other ProSight Managed Services Available from Progent
In addition to ProSight Data Protection Services, Progent's ProSight family of network management services includes other affordable, flat-rate managed service packages that address crucial facets of your information network such as security, network infrastructure management, and email filtering. By partnering with the industry's most innovative technology vendors, Progent can offer small and mid-size organizations the benefits of the same advanced technology used by some of the world's largest enterprises. Managed services available from Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior analysis technology to defend physical and virtual endpoint devices against modern malware attacks such as ransomware and file-less exploits, which routinely evade traditional signature-matching AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a single platform to manage the complete malware attack progression including filtering, identification, mitigation, remediation, and forensics. Top features include one-click rollback with Windows VSS and real-time system-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Filtering
    Progent's ProSight Enhanced Security Protection services offer affordable in-depth protection for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and reacting to security threats from all vectors. ProSight ESP offers two-way firewall protection, penetration alarms, device management, and web filtering through cutting-edge technologies packaged within a single agent accessible from a single console. Progent's data protection and virtualization experts can help you to plan and implement a ProSight ESP deployment that addresses your organization's unique requirements and that helps you demonstrate compliance with government and industry data security regulations. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent can also assist your company to install and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top data security vendors to provide centralized control and comprehensive security for your email traffic. The powerful structure of Email Guard integrates cloud-based filtering with a local gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter acts as a first line of defense and keeps most unwanted email from making it to your security perimeter. This reduces your vulnerability to external attacks and saves network bandwidth and storage. Email Guard's on-premises security gateway device adds a deeper layer of analysis for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter. For more details, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to map out, monitor, enhance and troubleshoot their connectivity appliances like switches, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept updated, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and sends notices when potential issues are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off common tasks such as network mapping, expanding your network, locating devices that require important software patches, or isolating performance issues. Find out more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to keep your network running at peak levels by checking the state of vital assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your specified IT personnel and your Progent engineering consultant so that all potential issues can be resolved before they have a chance to impact your network. Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host configured and maintained by Progent's network support experts. With the ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the apps. Because the environment is virtualized, it can be moved easily to an alternate hardware solution without requiring a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and protect information related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate up to half of time spent looking for vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether youíre making improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
Download Progent's 10 Benefits of Managed IT Services White Paper
To download a white paper explaining why managed services are rapidly replacing the old break/fix model of IT support outsourcing for small and mid-size companies, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)

How Progent Can Help You Benefit from ProSight Data Protection Services
Progent's team of over 100 IT consulting experts have earned certifications in all the core technologies and disciplines required to create and manage information networks for small and mid-size businesses. This broad scope of expertise allows Progent to deploy ProSight Data Protection Services as an end-to-end BDR solution that delivers maximum business value. Progent offers Hyper-V, VMware, Exchange and SQL Server expertise, and Progent and can also provide online and onsite access to certified Cisco CCIE network consultants to help you plan and manage a robust network infrastructure for an in-house or colocated datacenter or for a hybrid cloud network model. Progent's disaster recovery and business continuity consultants can help you design, validate and document a comprehensive disaster recovery/business continuity (DRBC) plan to help you resume business operations rapidly after a catastrophic event.

Progent's GIAC-certified information assurance consultants and CISSP-certified cybersecurity and compliance experts can help you design and test a comprehensive security strategy that addresses all facets of network security including firewalls, policy definition and enforcement, remote access, endpoint protection, automated monitoring, web application security, malware defense, spam and email content filtering, data leakage protection, penetration testing, and password management. To help you assess the security of small and mid-size business networks, Progent offers value-priced one-time security audit packages such as network vulnerability assessment and stealth penetration testing as well as ongoing managed services such as ProSight Email Guard spam and content filtering and ProSight Active Security Monitoring endpoint protection.

ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size businesses to obtain an objective evaluation of the health of their network. Powered by a selection of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class group of IT professionals, ProSight Network Audits help you see how closely the configuration of your core network devices adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant benefits such as a more manageable Active Directory (AD) environment. Both versions also come with a year of advanced remote network monitoring and management (RMM). Advantages can include easier network management, better compliance with government and industry security regulations, higher utilization of network resources, quicker troubleshooting, more reliable backup and recovery, and increased uptime. See more about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to assess your organization's ability to block ransomware or recover quickly after an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to gather information about your existing antivirus tools and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow industry best practices to build a cost-effective security and backup system that reduces your exposure to ransomware and meets your company's needs. For additional information, refer to The ProSight Ransomware Preparedness Report.

Contact Progent about ProSight Data Protection Services
To learn more about how Progent can help you set up a cost-effective cloud-based backup/disaster recovery solution with ProSight Data Protection Services, call 1-800-993-9400 or see Contact Progent.

Additional Non-stop Solutions Supported by Progent
Progent's Microsoft and Cisco engineers can help your company to implement an affordable, non-stop information network that addresses major problems covering a wide array of networking solutions and operations such as:

Business Continuity Planning
Progent's disaster recovery consultants can show you how to design a business continuity plan so you can resume network functionality in case of an information network catastrophe. Progent can assist you to define a comprehensive disaster recovery strategy that includes scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized professionals can also show you how to create an affordable, fault-tolerant system solution that addresses availability issues covering a wide array of network technologies and processes. To learn more, see Workplace Recovery Consulting Services.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you orchestrate, automate and test a repeatable runbook for restoring services rapidly following a breakdown. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, and non-disruptive site migration, failback and re-protect. SRM also enables transparent testing for site recovery, upgrades and patches and can produce audit reports to confirm complete service recovery, validate Service Level Agreements and prove disaster recovery compliance. Progent offers the support of a VCDX certified VMware SRM consultant to help your organization to design, configure, test and maintain a DR system powered by VMware Site Recovery Manager.

NetApp MetroCluster Disaster Recovery Technology
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering with continual replication to deliver fast, zero RPO disaster recovery (DR) between datacenters located as far as 300km away from one another. Progent offers online or on-premises access to a certified NetApp MetroCluster consultant who can assist your business to design, deploy, manage, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that aligns with your functional requirements and IT budget. Progent can make sure you adhere to best practices for configuring your MetroCluster environment by providing help with tasks such as assigning disk pools and shelf IDs, arranging plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker, designing a configuration replication network between your peered clusters, and verifying your disaster recovery system to show adherence with information assurance standards and regulatory mandates.

Microsoft Windows Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery experts can help you to plan and deploy a DR solution built around Microsoft's most advanced Failover Clustering tools including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using low-cost equipment, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for fast, affordable deployment of a failover cluster quorum witness. To read more, visit Microsoft Server 2016 Disaster Recovery and Business Continuity Expertise.

Windows Server 2012 Failover Clusters
Windows Server 2008 R2 introduced world-class availability and system recovery to Microsoft's failover clustering platform. Microsoft Windows Server 2012 R2 builds on this foundation and delivers important improvements that offer more extensibility, non-stop disk storage uptime for server applications, streamlined management, faster failover, and additional flexibility for designing clusters. To find out more, go to Windows Server 2012 Clustering Integration.

High Availability Load Balancing
Progent provides fault tolerant load balancing consulting covering network load balancing, load balanced programs, network infrastructure routing, and content dispatching technology including Cisco Content Engine. Fault tolerant load balancing solutions for which Progent offers consulting services include Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks BIG-IP. For details, go to Fault Tolerant Load Balancing.

Non-stop Internet Data Centers
Progent's Data Center consultants can help you select fault-tolerant data centers that meet the specific needs of your company. High availability off-site data centers are particularly appealing to small and mid-size companies due to of their affordability and simplified logistics compared to pursuing a do-it-yourself strategy. Trying to create an on-site data center with even a basic level of fault tolerance is too expensive for typical small businesses. Progent is ready to help you reap all the advantages of 24x7 colo centers by providing a complete range of engineering and maintenance services. For more information, visit Non-stop Internet Data Centers Consulting.

Fault Tolerant Branch Office Connectivity
Progentís branch office connectivity consultants can help companies achieve fault tolerant multi-site connectivity solutions through redundant networks featuring automatic failover. Progentís Cisco-certified CCIE engineers can design and implement fault-tolerant Inter-office connections based on fault tolerant EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how redundant connectivity and automatic fail-over offers economical non-stop interoffice networking. To learn more, see Non-stop Inter-office Networking.

24x7 Internet Connections
Progent's Cisco-certified IT experts can help you create an economical, high availability Internet connection solution that can achieve 24x7 Internet access through a wide array of high availability Internet access solutions including fault tolerant BGP, transparent fail-over, and multiple Internet Service Providers. Progent offers CCIE engineers to help you utilize the latest technology for 24x7 Internet access to create a cost-effective, completely redundant Internet interface with automatic failover and other capabilities to deliver zero-downtime Internet connections. For details, visit Fault Tolerant Internet Access Solutions.

Backup and Recovery Solutions Consulting Experts
Progent can provide affordable remote access to engineers with expertise in a broad range of utilities and technologies that deliver solutions for protecting Windows, Apple Mac, and Linux/UNIX servers and desktops as well as laptops and smartphones. Progent can provide consulting support for all major data protection platforms including Acronis, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Backup, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent can assist your company to deploy, upgrade, or troubleshoot backup solutions for a variety of architectures such as local, remote, cloud-based, or a mix. For details, go to Backup and Recovery Technology Expertise.

Microsoft System Center Data Protection Manager Backup and Recovery Consulting and Support Services
Progent's expert System Center Data Protection Manager consultants can help your company to develop a practical business continuity plan, design a cost-effective high-availability IT architecture, deploy a System Center Data Protection Manager-powered recovery system, thoroughly validate your DPM system, educate your IT personnel or local service providers how to manage Microsoft SCDPM, or provide complete information technology outsourcing services including off-site hosting of Microsoft System Center Data Protection Manager servers in Progent's secure data center facility. To read more, go to System Center Data Protection Manager (SCDPM) Expertise.

Barracuda Backup Local, Offsite and Cloud Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup solution can include a custom-designed physical appliance built by Barracuda or a software-based appliance with similar functionality but which utilizes your own storage infrastructure. Barracuda Backup safeguards vital company data produced on-premises, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting support services to help you to plan, configure, manage and repair a BDR solution built on Barracuda technology. For additional information, see Barracuda Backup and disaster recovery consulting and management.

Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup provides small organizations a dependable and affordable solution for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, remote, distributed, and cloud architectures and also enables cost-effective backup to Azure storage. Top features include state-of-the-art inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup spacing as little as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, granular recovery options for individual files and emails, support for Windows Server Cluster Shared Volumes and for VMware vCenter for handling large-scale deployments, and support for Microsoft Volume Shadow Copy Service to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a broad array of consulting services to help you to plan, deploy, manage and troubleshoot a backup/restore system powered by Altaro VM Backup. To learn more, see Altaro VM Backup Certified Consultants.

Consulting Services Double-Take Solutions for Backup and Recovery
Double-Take publishes a selection of products designed to deliver small companies a range of cost-effective alternatives for replicating and recovering vital applications such as Microsoft Exchange, Microsoft SQL Server, RIM Blackberry, and Microsoft SharePoint. Progentís business continuity planning consultants have in-depth backgrounds incorporating Double-Take technology into small company information systems to create an advanced level of availability and disaster recovery capability at a budget-friendly price. To learn more, visit Consulting for Double-Take Solutions for Data Backup.

CRISC-Premier IT Risk Management
The CRISC program was initiated by ISACA to validate a consultant's skills to plan, implement, and support information system controls to mitigate risk. Progent can provide the expertise of a CRISC-certified consultant to assist you to develop and carry out a workplace continuity strategy that follows leading practices identified by CRISC and crafted to match your organization's risk tolerance, business goals, and IT budget. For more information, visit CRISC-Premier IT risk control experts.

Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Since Progent is a Microsoft Certified Partner and offers high-level application support for a broad range of business applications, Progent can assist customers to find efficient IT solutions that substantially enhance the productivity of your information system. As a Registered Partner with Cisco, Progent offers the services of certified consultants and specialists with experience in designing, implementing and managing infrastructure solutions built on Cisco technology. The depth and breadth of Progent's technical know-how and Progent's familiarity with the needs of small and midsize companies make Progent a great resource for creating and maintaining a cost-effective, fault-tolerant network.

How You Can Get in Touch with Progent's Consultants for Non-stop Network Services
To get in touch with Progent about technical support for high availability computing, phone 1-800-993-9400 or visit Contact Progent.



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