ProSight BDR ECHO ServicesProSight Data Protection Services ECHO are a managed service intended for small and mid-sized companies and designed to offer a low-cost end-to-end solution for cloud-based backup and disaster recovery (BDR). ProSight DPS ECHO remotely monitors the health of your backup system and allows quick restoration of vital data, services, applications and VMs that have been impacted by events such as equipment breakdown, software bugs, natural or human-caused disasters, operator or management error, or cyber attacks like ransomware. ProSight DPS ECHO can protect and restore files, folders and apps as well as system, Hyper-V and VMware images. You can back up crucial data to the cloud or mirror your backups to the cloud and to on-premises storage.

ProSight DPS ECHO is a software-based BDR solutiion provided for a low monthly fee that varies depending on the amount of data backed up to the cloud. Backup to any local SAN, NAS or USB device is free and unlimited. Bare Metal Restore (BMR) capability enables fast recovery of physical computers and VMs by eliminating issues involved with configuring physical-to-physical and physical-to-virtual recoveries. You can use BMR restores to identical or different hardware, and you have the option of using use point-in-time restores.

ProSight DPS ECHO features technology developed by some of the world's leading BDR companies and delivers military-grade security to comply with major regulatory requirements such as HIPAA, FIRPA, FINRA, PCI and Safe Harbor. Progent's enterprise-class remote monitoring and management (RMM) system streamlines the configuration and management of your cloud backup solution and Progent's Microsoft-certified consulting team and certified VMware consultants can assist to recover your data rapidly after a disaster.

Top Features of ProSight Data Protection Services ECHO
ProSight DPS ECHO includes a range of powerful features that provide leading-edge backup/restore capabilities at a cost that small and mid-size businesses can afford. Features include application-aware backup/restore for Microsoft Exchange Server and SQL Server, rapid recovery of VMs hosted by Windows Hyper-V and VMware, adherence to multiple government and industry standards, and support for unlimited on-premises storage. With ProSight DPS's cloud backup, your data is secured at dual mirrored Tier 4 datacenters situated in Los Angeles and Boston. A third datacenter in Montreal provides compliance with Canadian regulatory requirements for data management. ProSight DPS ECHO also gives you easy access to the comprehensive skills of Progent's veteran consulting experts, who can provide a single point of contact to assist you in planning, optimizing or troubleshooting your BDR solution.

Major features of ProSight Data Protection Services ECHO include:

Advanced Data Protection

  • Native Microsoft Exchange and Microsoft SQL data protection enables transparent backups of Exchange Server and SQL Server instances, streamlines the configuration and management of incremental backups, and ensures that critical business data is safe.
  • Control over bandwidth throttling and backup scheduling can avoid loss in productivity caused by congested network traffic.
  • System State backup and restore enables quick recovery of systems that manage application settings, user permissions, profiles and other vital data.
  • ProSight DPS scales instantly to meet your organization's needs. Your critical data will stay protected in the cloud even if you go beyond your storage quota before you have a chance to update your service plan.
  • You can designate a deleted file to be archived for any period of time so it can be readily recovered for audits, litigation, etc.
Fast, Reliable Recovery
  • Data recovery is faster than with consumer-grade backup products. In tests, ProSight DPS ECHO was triple the speed of Mozy. Another contributing factor to disaster recovery time is management expertise, and Progent's BDR consultants can provide world-class skills for rebuilding your system quickly using recovered data.
  • If an event occurs that requires a full site recovery involving significant amounts of data, Progent can avoid WAN bandwidth limitations by writing your backup data to a drive and shipping the device overnight to your location.
  • The bi-coastal datacenters that host ProSight DPS ECHO's cloud services are mirrored Tier 4 facilities with 99.995% availability, so your data can be reliably backed up and recovered.
Military-grade Security
  • ProSight DPS ECHO's cloud-protected data is stored in two SSAE-16-certified datacenters in located in Boston and Los Angeles. The datacenters feature biometric controlled entry, 24x7 monitoring, power backup and redundant Internet connections.
  • ProSight DPS ECHO uses 256-bit Advanced Encryption Standard (AES) encryption with a private encryption key to protect your data. 256-bit AES encryption is used by the U.S. Department of Defense (DoD), approved by the National Security Agency (NSA), and has never been broken. Encrypted data is sent over 128-bit SSL, the same protocol used in online banking. On-premises and in-transit encryption complies with government and industry security regulations and standards.
  • Private encryption offers you sole control over who has permission to access your data. Consumer BDR products usually do not offer private-encryption but instead rely on a system-generated encryption key. Consequently, your BDR provider could possibly access your private data.
Regulatory Compliance
  • The ProSight DPS ECHO platform for backup and recovery, encryption, archiving, and private encryption key helps small and mid-size businesses to demonstrate compliance with important federal and industry data security standards including HIPAA, FINRA, PCI, Safe Harbor and FERPA.
Download ProSight Data Protection Services ECHO Datasheets
To view or download a datasheet describing the key features of ProSight Data Protection Services, click:
Progent's ProSight Data Protection Services Datasheet. (PDF - 89 KB)

To view or download a datasheet comparing ProSight Data Protection Services ECHO with consumer-grade BDR products, click:
Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB)

Other ProSight Managed Services Available from Progent
In addition to ProSight Data Protection Services, Progent's ProSight family of network management services includes other affordable, flat-rate managed service packages that address crucial facets of your information network such as security, network infrastructure management, and email filtering. By partnering with the industry's most innovative technology vendors, Progent can offer small and mid-size organizations the benefits of the same advanced technology used by some of the world's largest enterprises. Managed services available from Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection solution that incorporates SentinelOne's next generation behavior-based analysis tools to defend physical and virtual endpoint devices against modern malware attacks such as ransomware and file-less exploits, which easily get by traditional signature-based anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a unified platform to automate the entire malware attack lifecycle including protection, detection, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer security for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device management, and web filtering through leading-edge technologies incorporated within one agent managed from a single control. Progent's data protection and virtualization consultants can assist you to design and implement a ProSight ESP deployment that meets your organization's specific requirements and that helps you demonstrate compliance with legal and industry information security regulations. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require immediate attention. Progent can also help your company to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover quickly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top data security vendors to deliver centralized management and comprehensive protection for your email traffic. The hybrid architecture of Email Guard integrates cloud-based filtering with an on-premises gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most threats from making it to your security perimeter. This reduces your vulnerability to external attacks and conserves network bandwidth and storage space. Email Guard's onsite gateway appliance provides a deeper level of analysis for inbound email. For outgoing email, the local gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter. For more information, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to map, monitor, reconfigure and debug their networking appliances like routers and switches, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are always current, captures and displays the configuration of virtually all devices on your network, monitors performance, and generates alerts when potential issues are detected. By automating time-consuming management activities, ProSight WAN Watch can cut hours off common tasks such as making network diagrams, reconfiguring your network, locating devices that need important software patches, or resolving performance bottlenecks. Learn more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by tracking the health of vital computers that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT personnel and your Progent engineering consultant so that any potential issues can be resolved before they have a chance to disrupt productivity. Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host set up and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the applications. Because the environment is virtualized, it can be ported immediately to a different hosting solution without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and safeguard information about your IT infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or domains. By updating and managing your IT infrastructure documentation, you can eliminate up to half of time spent trying to find critical information about your network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you're planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require when you need it. Learn more about ProSight IT Asset Management service.

  • Progent Active Defense Against Ransomware: Machine Learning-based Ransomware Detection and Cleanup
    Progent's Active Defense Against Ransomware is an endpoint protection managed service that utilizes cutting edge behavior-based machine learning tools to guard endpoints and servers and VMs against modern malware assaults such as ransomware and email phishing, which easily get by legacy signature-based AV products. Progent Active Security Monitoring services protect on-premises and cloud resources and provides a unified platform to manage the complete threat lifecycle including blocking, identification, mitigation, cleanup, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats. Learn more about Progent's ransomware protection and recovery services.

  • Progent's Outsourced/Shared Help Desk: Help Desk Managed Services
    Progent's Call Desk managed services allow your information technology staff to offload Call Center services to Progent or split activity for Help Desk services seamlessly between your internal network support group and Progent's nationwide roster of IT support engineers and subject matter experts (SMEs). Progent's Shared Help Desk Service offers a transparent supplement to your in-house IT support group. Client interaction with the Service Desk, provision of technical assistance, escalation, trouble ticket creation and tracking, efficiency metrics, and management of the service database are consistent regardless of whether incidents are resolved by your core IT support staff, by Progent, or a mix of the two. Find out more about Progent's outsourced/shared Help Desk services.

  • Progent's Patch Management: Patch Management Services
    Progent's managed services for patch management offer organizations of all sizes a flexible and cost-effective solution for assessing, validating, scheduling, applying, and tracking software and firmware updates to your dynamic information network. In addition to maximizing the security and functionality of your IT network, Progent's patch management services allow your in-house IT team to focus on line-of-business initiatives and activities that deliver maximum business value from your network. Learn more about Progent's software/firmware update management services.

  • ProSight Duo Multi-Factor Authentication: Access Security, Endpoint Remediation, and Protected Single Sign-on (SSO)
    Progent's Duo MFA managed services incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices. With Duo 2FA, when you log into a protected online account and give your password you are asked to verify who you are on a device that only you possess and that is accessed using a different network channel. A wide selection of out-of-band devices can be utilized as this second form of ID validation such as a smartphone or wearable, a hardware/software token, a landline phone, etc. You may register multiple verification devices. For more information about Duo identity validation services, go to Duo MFA two-factor authentication services for access security.

  • ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is a growing suite of real-time reporting tools designed to work with the industry's leading ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and features color coding to highlight and contextualize key issues such as spotty support follow-through or endpoints with missing patches. By exposing ticketing or network health concerns concisely and in near-real time, ProSight Reporting improves network value, reduces management hassle, and saves money. For details, see ProSight Reporting for ticketing and network monitoring platforms.
Download Progent's 10 Benefits of Managed IT Services White Paper
To download a white paper describing why managed services are rapidly takingthe place of the traditional break/fix model of network support outsourcing for small and mid-size companies, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)

How Progent Can Help You Benefit from ProSight Data Protection Services
Progent's team of over 100 IT consulting experts have earned certifications in all the core technologies and disciplines required to create and manage information networks for small and mid-size businesses. This broad scope of expertise allows Progent to deploy ProSight Data Protection Services as an end-to-end BDR solution that delivers maximum business value. Progent offers Hyper-V, VMware, Exchange and SQL Server expertise, and Progent and can also provide online and onsite access to certified Cisco CCIE network consultants to help you plan and manage a robust network infrastructure for an in-house or colocated datacenter or for a hybrid cloud network model. Progent's disaster recovery and business continuity consultants can help you design, validate and document a comprehensive disaster recovery/business continuity (DRBC) plan to help you resume business operations rapidly after a catastrophic event.

Progent's GIAC-certified information assurance consultants and CISSP-certified cybersecurity and compliance experts can help you design and test a comprehensive security strategy that addresses all facets of network security including firewalls, policy definition and enforcement, remote access, endpoint protection, automated monitoring, web application security, malware defense, spam and email content filtering, data leakage protection, penetration testing, and password management. To help you assess the security of small and mid-size business networks, Progent offers value-priced one-time security audit packages such as network vulnerability assessment and stealth penetration testing as well as ongoing managed services such as ProSight Email Guard spam and content filtering and ProSight Active Security Monitoring endpoint protection powered by SentinelOne behavioral analysis technology.

ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and medium-size organizations to obtain an unbiased assessment of the overall health of their information system. Based on a selection of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits show you how closely the configuration of your essential infrastructure assets conform to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI like a cleaner Active Directory system. Both versions also come with one year of advanced remote network monitoring and management. Benefits can include simpler network management, improved compliance with government and industry security regulations, higher utilization of IT assets, quicker problem resolution, more dependable backup and recovery, and increased uptime. Learn more information about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a phone discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to help assess your organization's ability either to block ransomware or recover rapidly after an assault by a ransomware strain such as Ryuk, Maze, Sodinokibi, Netwalker, DopplePaymer, Snatch or Nephilim. Progent will work with you directly to gather information concerning your current AV defense and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy an efficient security and backup system that minimizes your exposure to ransomware and meets your company's requirements. For additional information, visit The ProSight Ransomware Preparedness Report Service.

Contact Progent about ProSight Data Protection Services
To learn more about how Progent can help you set up a cost-effective cloud-based backup/disaster recovery solution with ProSight Data Protection Services, call 1-800-993-9400 or see Contact Progent.

High Availability Technologies Supported by Progent's Consultants
Progent's Microsoft and Cisco-certified support professionals can assist your business to build a cost-effective, non-stop network that addresses critical issues covering a broad range of infrastructure technologies and operations including:

Disaster Recovery Planning
Progent's business continuity professionals can help you design a business continuity strategy so you can restore IT functionality in case of an IT system catastrophe. Progent can help you to define a complete disaster recovery strategy that incorporates scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized consultants can also show you how to create an affordable, high-availability network architecture that addresses availability issues involving a broad range of network technologies and procedures. To find out more, go to Business Continuity Consulting and Support Services.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that lets you define, automate and test a consistent runbook for recovering applications and services quickly following a breakdown. Site Recovery Manager supports centrally managed and automated recovery, application mobility, plus non-intrusive site migration, failback and re-protect. Site Recovery Manager also supports non-intrusive testing for disaster recovery, updates and fixes and can generate audit reports to confirm complete service restoration, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to help your organization to plan, configure, test and maintain a disaster recovery system powered by VMware SRM.

NetApp MetroCluster Disaster Recovery Platform
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering along with replication to provide fast, zero RPO disaster recovery (DR) between datacenters that are up to 300km away from one another. Progent offers access to a certified NetApp MetroCluster expert who can help your business to design, configure, manage, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that meets your technical requirements and IT budget. Progent can ensure you adhere to leading practices for installing your MetroCluster solution by delivering guidance with procedures such as assigning disk pools, arranging plexes layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, setting up a configuration replication network, and verifying your MetroCluster disaster recovery solution to verify adherence with information assurance standards and government mandates.

Microsoft Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery experts can assist your organization to design a disaster recovery system built around Microsoft's latest Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using industry-standard equipment, Virtual Machine Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for easy, economical creation of a failover cluster quorum arbitration point. To learn more, visit Microsoft Server 2016 Disaster Recovery and Business Continuity Support.

Windows Server 2012 Failover Clusters
Windows Server 2008 R2 introduced world-class availability and recoverability to Microsoft's failover clustering platform. Microsoft Windows Server 2012 R2 builds on this foundation and delivers important improvements offering increased extensibility, non-stop storage availability for server applications, easier administration, quicker automatic failover, and more options for architecting clusters. For details, go to Windows Server 2012 Clustering Migration and Support.

Fault Tolerant Load Balancing
Progent offers fault tolerant load balancing support covering network load balancing, load balanced applications, LAN/WAN infrastructure routing, and content delivery technology such as Cisco Content Engine. Fault tolerant load balancing technologies for which Progent can provide consulting services include Microsoft Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and ACNS, and F5 Networks 3-DNS. To learn more, see High Availability Load Balancing.

Fault Tolerant Colocation
Progent's Data Center professionals can help you identify fault-tolerant data centers that match the specific needs of your business. Fault tolerant off-site data centers are especially attractive to small and mid-size businesses because of their low cost and simplified logistics in comparison to pursuing a do-it-yourself approach. Attempting to build an in-house data center that offers even a basic level of fault tolerance is financially prohibitive for most small businesses. Progent is ready to help you reap all the benefits of non-stop colo centers by providing a full range of consulting and maintenance services. To find out more, go to Fault Tolerant Colocation Consulting.

High-Availability Inter-office Networking
Progent's interoffice connection professionals can help companies achieve non-stop branch office connectivity via redundant system architectures featuring transparent failover. Progent's Cisco-certified CCIE engineers can plan and implement fault-tolerant Inter-office networks based on fault tolerant EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how multi-path connections and transparent fail-over can provide economical 24x7 interoffice networking. For more information, visit High-Availability Interoffice Connectivity.

High Availability Internet Access
Progent's Cisco-authorized IT consultants can help you design an affordable, fault tolerant Internet configuration solution that can deliver 24x7 Internet access through a broad range of fault tolerant Internet access technologies including fault tolerant BGP, automatic fail-over, and redundant ISPs. Progent offers CCIE engineers to help you apply the most up-to-date techniques for 24x7 Internet connections to implement a cost-effective, fully redundant Internet network with automatic failover and other capabilities to deliver fault tolerant Internet availability. For more information, visit Fault Tolerant Internet Connectivity Architecture.

Backup and Recovery Technology Consulting
Progent can provide economical remote access to consultants with expertise in a broad range of utilities and technologies that provide solutions for backing up Microsoft Windows, Mac, and Linux physical and virtual servers and desktops plus notebooks and smartphones. Progent offers expertise for all major data protection products such as Acronis, Backup Exec, BackupAssist, HP Data Protector, Double-Take Software, Mozy, Retrospect, Apple Time Machine, vSphere Data Protection, and FLARs. Progent can help you to install, enhance, or troubleshoot backup systems for a range of environments including on-premises, edge to datacenter, cloud-based, or hybrid. For details, go to Backup and Restore Technology Expertise.

Microsoft System Center Data Protection Manager Backup and Restore Consulting Experts
Progent's certified Microsoft SCDPM engineers can assist your company to develop an effective disaster recovery strategy, design a cost-effective fault-tolerante IT architecture, deploy a SCDPM-powered backup and recovery solution, comprehensively test your system, train your administrative personnel or regular consultants how to manage System Center Data Protection Manager, or provide extensive IT outsourcing such as remote housing of System Center Data Protection Manager machines in Progent's secure data center. To read more, visit Microsoft SCDPM Consulting Services.

Barracuda Backup Cloud and Offsite Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and mid-size organizations. A Barracuda Backup deployment can incorporate a purpose-built physical storage device manufactured by Barracuda or a virtual appliance with comparable features but which utilizes your existing storage infrastructure. Barracuda Backup protects critical company data produced on-premises, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide array of consulting services to assist your business to plan, configure, manage and repair a backup and disaster recovery system based on Barracuda Backup. For additional information, see Barracuda Backup and disaster recovery consulting and management.

ProSight DPS Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Hornetsecurity's Altaro VM Backup software offers small organizations a reliable and affordable solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted environments and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup supports high-end features such as Immutable Cloud Storage for an extra layer of recoverability from ransomware. Progent is an Altaro partner and can provide a broad array of remote or onsite consulting services to help you to plan, install, optimize and troubleshoot a comprehensive backup/restore solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup. For more information, go to Altaro VM Backup certified consultants.

ProSight Data Protection Services 365 Total Backup Solutions for Microsoft 365
Microsoft 365 provides simple archiving but does not include integrated support for crucial data protection capabilities such as Exchange backups or greater than 30-day point-in-time data recovery for OneDrive or SharePoint. Hornetsecurity's 365 Total Backup provides a full-featured platform for automatic backup and quick recovery of all your organization's M365 mail, Teams Chats, SharePoint documents, OneDrive files, and content on Windows desktops and laptops. Progent is a certified Hornetsecurity/Altaro partner and has designed ProSight Data Protection Services 365 Total Backup to provide end-to-end managed services for Hornetsecurity's 365 Total Backup suite. ProSight Data Protection Services 365 Total Backup provides a budget-friendly backup-as-a-service alternative that defends M365 components against data loss caused by human or system mistakes, malicious deletion, and cyber attacks like ransomware. To find out more, see ProSight Data Protection Services 365 Total Backup solutions for Microsoft 365.

ProSight DPS 360 Backup Services
Progent can assist you to create, implement and troubleshoot a backup solution built around MSP360 software. MSP360 enables file or image backup/restore for VMs and physical computers, works with all leading public clouds, and permits businesses to build a backup solution with a minimum Recovery Time Objective and a defined RPO. With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and remote management of your backup system to prevent data loss caused by human miscues, computer errors, malicious insiders, and external attacks like ransomware. For more information, visit ProSight Data Protection Services 360 Backup solutions.

Consulting Services Double-Take Software for Backup
Double-Take offers a family of products intended to deliver small and midsize businesses a variety of affordable solutions for backing up and restoring vital applications including Microsoft Exchange, SQL Server, RIM Blackberry, and Microsoft SharePoint. Progent's business continuity planning consultants have in-depth backgrounds integrating Double-Take Software products into small business information systems to create an advanced level of fault tolerance and disaster recovery capability at a budget-friendly cost. For details, see Consulting for Double-Take Software for Backup.

CRISC-Certified Network Risk Management
The CRISC certification program was established by ISACA in 2010 to validate an IT professional's ability to design, deploy, and support information system controls to reduce network risk. Progent offers the expertise of a CRISC-certified engineer to help you to create and carry out a workplace continuity or disaster recovery plan that follows leading practices identified by CRISC and crafted to match your organization's risk tolerance, business goals, and budgetary guidelines. To read more, see CRISC-Premier IT risk mitigation experts.

Why Pick Progent for Disaster Recovery/Business Continuity Planning?
Since Progent is a Microsoft Partner and offers high-level application consulting for a wide range of business applications, Progent can assist customers to find efficient IT solutions that optimize the productivity of your information system. As a Registered Partner for Cisco, Progent can provide the expertise of premier consultants and specialists with experience in architecting, installing and troubleshooting infrastructure solutions built on Cisco products. The depth and breadth of Progent's technical know-how and Progent's sensitivity to the needs of small businesses make Progent the ideal resource for building and maintaining an affordable, dependable network.

How to Access Progent's Consultants for Help with High Availability Computing
In order to ask Progent about engineering expertise for high availability LAN design, call 1-800-993-9400 or see Contact Progent.

An index of content::

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    Progent's certified security staff can show you how to safeguard your Mac network through expert services including running security tests, recovery from virus and worm penetrations, configuring firewalls, integrating safe remote and mobile access, deploying monitoring software for defense against viruses, spam, and directory harvest attacks, and creating a comprehensive security plan appropriate for the particular objectives of your business information system.

  • 24-Hour Cisco ASA 5500 Firewall Onsite Technical Support ASA 5500 On-site Technical Support
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  • 24x7x365 Uniondale Lockbit Crypto-Ransomware Recovery Uniondale Conti Ransomware Rollback Uniondale-Hauppauge, NY
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    Lync Server 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, as well as VoIP and PSTN voice communication. Microsoft Lync Server 2010 can extend the functionality of Exchange Server, SharePoint Server and Office desktop or Microsoft 365 and simplify administration via integration with Active Directory. Lync 2010 can also reduce capital and operational costs by doing away with Voice-over-IP hardware and subscription services, PBX gear, or conventional video conferencing solutions. Progent's certified IM and Presence experts offer remote and onsite support services to help you to maintain and troubleshoot your current Lync Server 2010 environment or assess the advantages of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also assist you to plan and carry out an efficient Skype for Business upgrade.

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  • Dynamics GP/Great Plains Remote Support
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    important characteristics of Dynamics GP accounting include a modular design that lets you buy just the components you require, a standards-based architecture built on Microsoft technologies to secure your investment and provide a highly integrated environment, enhanced reporting services that permit you to track all activities, revenues and spending and sales trends, integration with Microsoft Office to speed access to business information, the ability to integrate data from almost any database or desktop software into Microsoft GP/Great Plains, plus an open architecture that makes it possible to create specialized programs. Progent can help you configure and maintain a reliable, protected server and communications infrastructure to support Dynamics GP/Great Plains, and can provide expert GP support professionals to show you how to turn the advanced features of Dynamics GP/Great Plains business accounting software into a productive business solution.

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    Cisco's Firepower NGFWs Firewalls provide a significant performance improvement over Cisco's popular ASA 5500-X security appliances and include centralized control of advanced security capabilities like application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to design and carry out an efficient upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's subscription-based security services to create and centrally manage IT environments that span local offices, data centers, and cloud resources.

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    Progent's certified cybersecurity consultants can run NodeZero-based PEN tests to verify your security defense systems and policies are correctly configured and effective.

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    Progent uses a sophisticated support reporting system that stores and formats complete documentation for all delivered services. Unlike some freelance consultants or local service organizations who provide minimal documentation or specifics of services done, every service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the support reports sent by each consultant to each customer. The practice of documenting and organizing support records allows more effective service and avoids a variety of typical problems such as when a support customer is effectively held captive to a consultant who refuses to release the keys to the kingdom.

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    Progent's UNIX platform support services offer small companies and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of experience offers you a convenient one-stop consulting firm to show you how to create and manage a protected and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms such as RedHat, SuSE, Debian GNU/Linux and Mandrake.

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    Even if your business has a small network support staff and a limited IT budget, your information network can still feature the same high availability and performance that once needed a large internal service group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified network consultants, the latest network management software for 24x7 monitoring and threshold alarms, and economical service programs such as a help desk service to keep your vital business applications and hardware operating.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Progent offers technical services for mid-size businesses with 100 to 250 system users. The mid-size business or work group has traditionally been an underserved segment of the market for network support expertise. The overhead and service access practices of major third-party support organizations make them excessively expensive for the ordinary mid-size company or small medium business (SMB), which commonly relies on a modest IT budget with which to maintain an IT system whose advanced technology and sophistication are often comparable to the networks of much larger companies. Progent's service delivery model, which takes great advantage of online service, virtual office technology and proactive server monitoring, significantly lowers the IT maintenance expenses of a small-medium business while offering the small company with big-company support from professional, world-class experts with background in a broad range of small business network solutions. If your medium size company or small business is searching for levels of network help appropriate for a medium size office without budgeting big-company prices, contact Progent.

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    Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in delivering top performance for SSL/TLS inspection. Progent's Fortinet firewall consultants can assist your business to integrate your Fortinet security appliances to protect all your IT resources at the network perimeter, within the data center core, at branches, and at the cloud edge.

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    Progent's Juniper Networks-authorized NetScreen engineer can assist your company to install and optimize NetScreen 5000 series routers, upgrade from previous NetScreen products to the latest Juniper products, and repair network infrastructure issues in Juniper-only or mixed-vendor environments.

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    Progent's high availability inter-site connectivity and 24x7 system connection engineers can help small organizations achieve fault tolerant Interoffice connectivity through redundant system architectures featuring automatic failover. Progent's Cisco Certified Internetwork Experts can plan and implement ultra-reliable Inter-office connections based on zero-downtime EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over offers affordable 24x7 interoffice networking.

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    Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification through rigorous examination and significant experience with information security design. ISSAP security experts have comprehensive understanding of access management mechanisms and methodologies, phone system and network infrastructure protection, cryptography, needs evaluation, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security experts can help your company with all aspects of secure network architecture.

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    Stealth intrusion testing is an important part of any overall network security plan. Progent's security professionals can run extensive penetration tests without the awareness of your organization's in-house IT resources. Stealth penetration checking shows whether existing security defense systems such as intrusion detection alerts and event history analysis are correctly configured and consistently monitored. Progent can provide ongoing automatic PEN testing to define your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, stolen credentials, missing patches, and unsound product defaults can be chained together by threat actors into the multi-front attacks typical of the latest strains of ransomware.

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    Progent wants to find fulltime, solutions-driven Microsoft accredited consultants with Microsoft Certified Systems Engineer credentials; Cisco certified network consultants with Cisco CCNP or CCIE credentials; security consultants with CISSP or CISM or comparable security certification; and high-end network architecture experts with experience in mobile access, wireless networking, fault tolerance, disaster recovery, information preservation, and virtual servers. Progent also is looking for professionals to join our staff of desktop service technicians and remote troubleshooting experts. Also, We are seeking experienced administrators who can operate productively in our fast-paced, virtual office culture.

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