ProSight BDR ServicesProSight Data Protection Services are a managed service intended for small and mid-sized companies and designed to offer a low-cost end-to-end solution for cloud-based backup and disaster recovery (BDR). ProSight DPS remotely monitors the health of your backup system and allows quick restoration of vital data, services, applications and VMs that have been impacted by events such as equipment breakdown, software bugs, natural or human-caused disasters, operator or management error, or cyber attacks like ransomware. ProSight DPS can protect and restore files, folders and apps as well as system, Hyper-V and VMware images. You can back up crucial data to the cloud or mirror your backups to the cloud and to on-premises storage.

ProSight DPS is a software-based service provided for a low monthly fee that varies depending on the amount of data backed up to the cloud. Backup to any local SAN, NAS or USB device is free and unlimited. Bare Metal Restore (BMR) capability enables fast recovery of physical computers and VMs by eliminating issues involved with configuring physical-to-physical and physical-to-virtual recoveries. You can use BMR restores to identical or different hardware, and you have the option of using use point-in-time restores.

ProSight DPS features technology developed by some of the world's leading BDR companies and delivers military-grade security to comply with major regulatory requirements such as HIPPA, FIRPA, FINRA, PCI and Safe Harbor. Progent's enterprise-class remote monitoring and management (RMM) system streamlines the configuration and management of your cloud backup solution and Progent's Microsoft-certified consulting team and certified VMware consultants can assist to recover your data rapidly after a disaster.

Top Features of ProSight Data Protection Services
ProSight DPS includes a range of powerful features that provide leading-edge backup/restore capabilities at a cost that small and mid-size businesses can afford. Features include application-aware backup/restore for Microsoft Exchange Server and SQL Server, rapid recovery of VMs hosted by Windows Hyper-V and VMware, adherence to multiple government and industry standards, and support for unlimited on-premises storage. With ProSight DPS's cloud backup, your data is secured at dual mirrored Tier 4 datacenters situated in Los Angeles and Boston. A third datacenter in Montreal provides compliance with Canadian regulatory requirements for data management. ProSight DPS also gives you easy access to the comprehensive skills of Progent's veteran consulting experts, who can provide a single point of contact to assist you in planning, optimizing or troubleshooting your BDR solution.

Major features of ProSight Data Protection Services include:

Advanced Data Protection

  • Native Microsoft Exchange and Microsoft SQL data protection enables transparent backups of Exchange Server and SQL Server instances, streamlines the configuration and management of incremental backups, and ensures that critical business data is safe.
  • Control over bandwidth throttling and backup scheduling can avoid loss in productivity caused by congested network traffic.
  • System State backup and restore enables quick recovery of systems that manage application settings, user permissions, profiles and other vital data.
  • ProSight DPS scales instantly to meet your organization's needs. Your critical data will stay protected in the cloud even if you go beyond your storage quota before you have a chance to update your service plan.
  • You can designate a deleted file to be archived for any period of time so it can be readily recovered for audits, litigation, etc.
Fast, Reliable Recovery
  • Data recovery is faster than with consumer-grade backup products. In tests, ProSight DPS was triple the speed of Mozy. Another contributing factor to disaster recovery time is management expertise, and Progent's BDR consultants can provide world-class skills for rebuilding your system quickly using recovered data.
  • If an event occurs that requires a full site recovery involving significant amounts of data, Progent can avoid WAN bandwidth limitations by writing your backup data to a drive and shipping the device overnight to your location.
  • The bi-coastal datacenters that host ProSight DPS's cloud services are mirrored Tier 4 facilities with 99.995% availability, so your data can be reliably backed up and recovered.
Military-grade Security
  • ProSight DPS's cloud-protected data is stored in two SSAE-16-certified datacenters in located in Boston and Los Angeles. The datacenters feature biometric controlled entry, 24x7 monitoring, power backup and redundant Internet connections.
  • ProSight DPS uses 256-bit Advanced Encryption Standard (AES) encryption with a private encryption key to protect your data. 256-bit AES encryption is used by the U.S. Department of Defense (DoD), approved by the National Security Agency (NSA), and has never been broken. Encrypted data is sent over 128-bit SSL, the same protocol used in online banking. On-premises and in-transit encryption complies with government and industry security regulations and standards.
  • Private encryption offers you sole control over who has permission to access your data. Consumer BDR products usually do not offer private-encryption but instead rely on a system-generated encryption key. Consequently, your BDR provider could possibly access your private data.
Regulatory Compliance
  • The ProSight DPS platform for backup and recovery, encryption, archiving, and private encryption key helps small and mid-size businesses to demonstrate compliance with important federal and industry data security standards including HIPAA, FINRA, PCI, Safe Harbor and FERPA.
Download ProSight Data Protection Services Datasheets
To view or download a datasheet describing the key features of ProSight Data Protection Services, click:
Progent's ProSight Data Protection Services Datasheet. (PDF - 89 KB)

To view or download a datasheet comparing ProSight Data Protection Services with consumer-grade BDR products, click:
Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB)

Other ProSight Managed Services Available from Progent
In addition to ProSight Data Protection Services, Progent's ProSight family of network management services includes other affordable, flat-rate managed service packages that address crucial facets of your information network such as security, network infrastructure management, and email filtering. By partnering with the industry's most innovative technology vendors, Progent can offer small and mid-size organizations the benefits of the same advanced technology used by some of the world's largest enterprises. Managed services available from Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior machine learning technology to guard physical and virtual endpoints against modern malware attacks like ransomware and email phishing, which routinely escape traditional signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to manage the entire threat lifecycle including protection, infiltration detection, containment, cleanup, and post-attack forensics. Key features include single-click rollback with Windows VSS and automatic system-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection managed services deliver affordable multi-layer protection for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP provides firewall protection, penetration alerts, endpoint control, and web filtering via cutting-edge technologies incorporated within a single agent managed from a unified control. Progent's security and virtualization experts can help your business to plan and implement a ProSight ESP environment that addresses your company's unique requirements and that helps you achieve and demonstrate compliance with government and industry data protection regulations. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for urgent action. Progent can also help you to install and test a backup and restore system such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of top information security companies to deliver web-based management and world-class protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to external attacks and saves network bandwidth and storage space. Email Guard's onsite security gateway device adds a deeper level of analysis for incoming email. For outgoing email, the onsite gateway offers AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall. For more information, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to map, monitor, reconfigure and troubleshoot their connectivity hardware such as switches, firewalls, and access points as well as servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are always current, copies and manages the configuration information of almost all devices on your network, monitors performance, and generates alerts when potential issues are detected. By automating tedious management processes, WAN Watch can knock hours off ordinary tasks like making network diagrams, expanding your network, finding appliances that need important software patches, or identifying the cause of performance issues. Learn more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by checking the state of vital assets that power your information system. When ProSight LAN Watch detects a problem, an alert is sent immediately to your specified IT management personnel and your assigned Progent consultant so any looming problems can be resolved before they can disrupt productivity. Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host configured and maintained by Progent's network support experts. Under Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the applications. Because the environment is virtualized, it can be moved immediately to an alternate hardware environment without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and protect information about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or warranties. By cleaning up and managing your network documentation, you can save as much as half of time wasted trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether youíre planning enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need when you need it. Read more about Progent's ProSight IT Asset Management service.
Download Progent's 10 Benefits of Managed IT Services White Paper
To view a white paper describing why managed services are rapidly replacing the old break/fix model of network support for small and mid-size companies, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)

How Progent Can Help You Benefit from ProSight Data Protection Services
Progent's team of over 100 IT consulting experts have earned certifications in all the core technologies and disciplines required to create and manage information networks for small and mid-size businesses. This broad scope of expertise allows Progent to deploy ProSight Data Protection Services as an end-to-end BDR solution that delivers maximum business value. Progent offers Hyper-V, VMware, Exchange and SQL Server expertise, and Progent and can also provide online and onsite access to certified Cisco CCIE network consultants to help you plan and manage a robust network infrastructure for an in-house or colocated datacenter or for a hybrid cloud network model. Progent's disaster recovery and business continuity consultants can help you design, validate and document a comprehensive disaster recovery/business continuity (DRBC) plan to help you resume business operations rapidly after a catastrophic event.

Progent's GIAC-certified information assurance consultants and CISSP-certified cybersecurity and compliance experts can help you design and test a comprehensive security strategy that addresses all facets of network security including firewalls, policy definition and enforcement, remote access, endpoint protection, automated monitoring, web application security, malware defense, spam and email content filtering, data leakage protection, penetration testing, and password management. To help you assess the security of small and mid-size business networks, Progent offers value-priced one-time security audit packages such as network vulnerability assessment and stealth penetration testing as well as ongoing managed services such as ProSight Email Guard spam and content filtering and ProSight Active Security Monitoring endpoint protection.

ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size businesses to get an unbiased evaluation of the health of their IT system. Based on some of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits help you see how well the configuration of your essential infrastructure assets conform to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits like a cleaner Active Directory environment. Both also include one year of state-of-the-art remote network monitoring and management (RMM). Benefits can include easier management, better compliance with data security regulations, higher utilization of IT resources, quicker troubleshooting, more dependable backup and restore, and higher availability. Read more about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone interview with a Progent information assurance expert. The interview is designed to help evaluate your company's ability to defend against ransomware or recover rapidly following an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to gather information concerning your existing security profile and backup procedures, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow best practices to build an efficient security and backup system that reduces your vulnerability to a ransomware attack and meets your business requirements. For additional information, visit The ProSight Ransomware Preparedness Report.

Contact Progent about ProSight Data Protection Services
To learn more about how Progent can help you set up a cost-effective cloud-based backup/disaster recovery solution with ProSight Data Protection Services, call 1-800-993-9400 or see Contact Progent.

Other Fault Tolerant Solutions Supported by Progent
Progent's certified consultants can assist your company to implement an affordable, high-availability network that resolves critical issues encompassing a wide array of networking technologies and processes such as:

Business Continuity Planning
Progent's disaster recovery consultants can help you design a workplace recovery strategy so you can restore network functionality in the event of an IT network disaster. Progent can assist you to define a comprehensive disaster recovery plan that includes periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized consultants can also show you how to build an affordable, fault-tolerant network architecture that addresses reliability issues involving a wide array of network technologies and processes. For details, see Workplace Recovery Consulting and Support Services.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to specify, automate and verify a repeatable runbook for recovering applications and services rapidly after a breakdown. SRM provides centrally managed and automated disaster recovery, application mobility, plus transparent site relocation, failback and re-protect. Site Recovery Manager also allows non-intrusive testing for site recovery, upgrades and patches and can generate audit reports to verify complete service recovery, validate SLAs and demonstrate compliance. Progent can provide the support of a VCDX certified VMware SRM consulting expert to help your organization to design, deploy, test and maintain a DR system powered by VMware SRM.

NetApp MetroCluster Disaster Recovery Software
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering with continual replication to provide rapid, zero RPO disaster recovery (DR) between sites located as far as 185 miles apart. Progent offers online or on-premises access to a certified NetApp MetroCluster consultant who can help you to design, configure, administer, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that meets your functional requirements and IT budget. Progent can make sure you follow best practices for installing your MetroCluster environment by providing help with tasks like assigning disk pools, arranging aggregate layout, provisioning volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and testing your disaster recovery system to prove adherence with information assurance standards and regulatory requirements.

Microsoft Windows Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to design a DR solution built around Microsoft's latest Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using commodity equipment, Virtual Machine Load Balancing for improving the speed and resilience of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, affordable creation of a stretch cluster quorum arbitration point. To learn more, see Microsoft Windows Server 2016 Disaster Recovery Consulting.

Microsoft Windows Server 2012 Failover Clusters
Windows Server 2008 R2 introduced world-class fault tolerance and recoverability to Microsoft's failover clustering solution. Windows Server 2012 R2 builds on this foundation and delivers significant enhancements that offer increased extensibility, better disk storage availability for server applications, simpler management, faster failover, and more flexibility for designing failover clusters. To find out more, go to Windows Server 2012 Clustering Consulting Services.

Fault Tolerant Load Balancing
Progent offers high availability load balancing consulting covering network load balancing, load balanced programs, LAN/WAN infrastructure routing, and content dispatching technology including Cisco Content Engine. High availability load balancing technologies for which Progent offers consulting expertise include Microsoft Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks 3-DNS. To find out more, go to High Availability Load Balancing.

Non-stop Colocation
Progent's Data Center professionals can help you identify fault-tolerant data centers that match the particular needs of your company. Fault tolerant Internet Data Centers are particularly attractive to small and mid-size companies because of their low cost and convenience compared to pursuing a do-it-yourself strategy. Attempting to create an in-house data center with even a basic level of fault tolerance is financially prohibitive for most small organizations. Progent can help you reap all the benefits of non-stop colocation facilities by providing a full range of engineering and maintenance services. To read more, go to High-Availability Internet Data Centers Solutions.

Fault Tolerant Inter-office Networking
Progentís inter-site connection professionals can help companies achieve non-stop interoffice connectivity solutions via redundant networks with transparent failover. Progentís Cisco-certified CCIE engineers can design and deploy fault-tolerant Inter-office connections based on non-stop EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can show you how redundant connections and transparent fail-over can provide affordable 24x7 interoffice connectivity. For details, see Fault Tolerant Interoffice Connectivity.

Fault Tolerant Internet Connections
Progent's Cisco-certified network consultants can help you build an affordable, fault tolerant Internet configuration solution that can achieve non-stop Internet connectivity through a broad array of high availability Internet access technologies including fault tolerant BGP, automatic fail-over, and redundant ISPs. Progent offers Cisco Certified Internetwork Expert professionals to help you apply the most up-to-date techniques for high availability Internet access to create an affordable, fully redundant Internet network with automatic failover and other features to deliver zero-downtime Internet access. For more information, go to Fault Tolerant Internet Connectivity Solutions.

Backup and Restore Solutions Consulting
Progent can provide economical remote support from IT engineers skilled in a wide range of utilities and services that deliver solutions for protecting Windows, Apple Mac, and Linux/UNIX servers and workstations as well as notebooks and handhelds. Progent offers help for all major data protection products such as Acronis Backup and Recovery, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take Software, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and Solaris FLARs. Progent's consultants can assist you to implement, enhance, or troubleshoot backup solutions for a variety of architectures including on-premises, edge to datacenter, cloud-based, or a mix. For more information, see Backup and Recovery Solutions Expertise.

Microsoft System Center Data Protection Manager Data Recovery Consulting
Progent's certified System Center Data Protection Manager consultants can help you to create an effective business continuity strategy, design an affordable fault-tolerante network infrastructure, install a Microsoft SCDPM-powered backup and restore solution, thoroughly validate your system, train your IT personnel or regular consultants how to maintain System Center Data Protection Manager, or provide extensive information technology support outsourcing including off-site hosting of Microsoft System Center Data Protection Manager machines in Progent's secure data center. For more information, go to System Center Data Protection Manager Expertise.

Barracuda Backup Local, Offsite and Cloud Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup/restore service for small and mid-size organizations. A Barracuda Backup deployment can include a custom-designed hardware appliance manufactured by Barracuda or a software-based appliance with similar functionality but which uses your own storage infrastructure. Barracuda Backup protects vital business data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting services to help you to design, configure, manage and troubleshoot a backup and disaster recovery system based on Barracuda Backup. For additional information, go to Barracuda Backup and disaster recovery consulting.

Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup software provides small businesses a dependable and affordable solution for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud environments and also enables cost-effective backup to Azure storage. Top capabilities include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup spacing as low as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, granular recovery capability for individual files and emails, support for Windows Server Cluster Shared Volumes (CSV) and for vCenter for handling larger deployments, and support for Microsoft VSS technology to back up online virtual machines without downtime. Progent is an Altaro partner and can provide a wide range of consulting services to assist you to plan, install, optimize and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software. To find out more, go to Altaro VM Backup Certified Consultants.

Consulting for Double-Take Software for Data Backup and Recovery
Double-Take Software offers a family of tools intended to provide small businesses a range of cost-effective solutions for replicating and recovering business-critical workloads such as Exchange Server, SQL, Blackberry, and SharePoint. Progentís disaster recovery planning consultants have in-depth backgrounds incorporating Double-Take products into small business IT networks to achieve an advanced level of fault tolerance and business continuity readiness at an affordable price. To learn more, go to Consulting for Double-Take Software for Backup.

CRISC-Certified Network Risk Mitigation
The CRISC program was established by ISACA to verify an IT professional's ability to plan, deploy, and support IS control mechanisms to reduce network risk. Progent can provide the services of a CRISC-certified engineer to help you to create and carry out a business continuity plan that follows leading practices promoted by CRISC and crafted to match your organization's risk tolerance, business objectives, and budgetary guidelines. To read more, visit CRISC-Certified network risk control experts.

Why Choose Progent for Disaster Recovery/Business Continuity Planning Solutions?
Since Progent is a Microsoft Partner and offers specialized application expertise for a broad variety of small business applications, Progent can assist clients to arrive at comprehensive IT solutions that optimize the productivity of your information system. As a Registered Partner for Cisco, Progent offers the services of premier consultants and specialists with expertise in architecting, implementing and troubleshooting networking environments based on Cisco products. The extent of Progent's IT know-how and Progent's sensitivity to the requirements of small companies make Progent the perfect resource for creating and running a cost-effective, high-availability information system.

How You Can Access Progent's Engineers for Fault Tolerant System Support
To contact Progent about engineering expertise for fault tolerant architecture, phone 1-800-993-9400 or see Contact Progent.

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