Remote Network Management for SMBs

ProSight Data Protection Services ECHO are a managed service intended for small and mid-sized companies and designed to offer a low-cost end-to-end solution for cloud-based backup and disaster recovery (BDR). ProSight DPS ECHO remotely monitors the health of your backup system and allows quick restoration of vital data, services, applications and VMs that have been impacted by events such as equipment breakdown, software bugs, natural or human-caused disasters, operator or management error, or cyber attacks like ransomware. ProSight DPS ECHO can protect and restore files, folders and apps as well as system, Hyper-V and VMware images. You can back up crucial data to the cloud or mirror your backups to the cloud and to on-premises storage.

ProSight DPS ECHO is a software-based BDR solutiion provided for a low monthly fee that varies depending on the amount of data backed up to the cloud. Backup to any local SAN, NAS or USB device is free and unlimited. Bare Metal Restore (BMR) capability enables fast recovery of physical computers and VMs by eliminating issues involved with configuring physical-to-physical and physical-to-virtual recoveries. You can use BMR restores to identical or different hardware, and you have the option of using use point-in-time restores.

ProSight DPS ECHO features technology developed by some of the world's leading BDR companies and delivers military-grade security to comply with major regulatory requirements such as HIPAA, FIRPA, FINRA, PCI and Safe Harbor. Progent's enterprise-class remote monitoring and management (RMM) system streamlines the configuration and management of your cloud backup solution and Progent's Microsoft-certified consulting team and certified VMware consultants can assist to recover your data rapidly after a disaster.

Top Features of ProSight Data Protection Services ECHO
ProSight DPS ECHO includes a range of powerful features that provide leading-edge backup/restore capabilities at a cost that small and mid-size businesses can afford. Features include application-aware backup/restore for Microsoft Exchange Server and SQL Server, rapid recovery of VMs hosted by Windows Hyper-V and VMware, adherence to multiple government and industry standards, and support for unlimited on-premises storage. With ProSight DPS's cloud backup, your data is secured at dual mirrored Tier 4 datacenters situated in Los Angeles and Boston. A third datacenter in Montreal provides compliance with Canadian regulatory requirements for data management. ProSight DPS ECHO also gives you easy access to the comprehensive skills of Progent's veteran consulting experts, who can provide a single point of contact to assist you in planning, optimizing or troubleshooting your BDR solution.

Major features of ProSight Data Protection Services ECHO include:

Advanced Data Protection

• Native Microsoft Exchange and Microsoft SQL data protection enables transparent backups of Exchange Server and SQL Server instances, streamlines the configuration and management of incremental backups, and ensures that critical business data is safe.
• Control over bandwidth throttling and backup scheduling can avoid loss in productivity caused by congested network traffic.
• System State backup and restore enables quick recovery of systems that manage application settings, user permissions, profiles and other vital data.
• ProSight DPS scales instantly to meet your organization's needs. Your critical data will stay protected in the cloud even if you go beyond your storage quota before you have a chance to update your service plan.
• You can designate a deleted file to be archived for any period of time so it can be readily recovered for audits, litigation, etc.

• Data recovery is faster than with consumer-grade backup products. In tests, ProSight DPS ECHO was triple the speed of Mozy. Another contributing factor to disaster recovery time is management expertise, and Progent's BDR consultants can provide world-class skills for rebuilding your system quickly using recovered data.
• If an event occurs that requires a full site recovery involving significant amounts of data, Progent can avoid WAN bandwidth limitations by writing your backup data to a drive and shipping the device overnight to your location.
• The bi-coastal datacenters that host ProSight DPS ECHO's cloud services are mirrored Tier 4 facilities with 99.995% availability, so your data can be reliably backed up and recovered.

• ProSight DPS ECHO's cloud-protected data is stored in two SSAE-16-certified datacenters in located in Boston and Los Angeles. The datacenters feature biometric controlled entry, 24x7 monitoring, power backup and redundant Internet connections.
• ProSight DPS ECHO uses 256-bit Advanced Encryption Standard (AES) encryption with a private encryption key to protect your data. 256-bit AES encryption is used by the U.S. Department of Defense (DoD), approved by the National Security Agency (NSA), and has never been broken. Encrypted data is sent over 128-bit SSL, the same protocol used in online banking. On-premises and in-transit encryption complies with government and industry security regulations and standards.
• Private encryption offers you sole control over who has permission to access your data. Consumer BDR products usually do not offer private-encryption but instead rely on a system-generated encryption key. Consequently, your BDR provider could possibly access your private data.

• The ProSight DPS ECHO platform for backup and recovery, encryption, archiving, and private encryption key helps small and mid-size businesses to demonstrate compliance with important federal and industry data security standards including HIPAA, FINRA, PCI, Safe Harbor and FERPA.

To view or download a datasheet comparing ProSight Data Protection Services ECHO with consumer-grade BDR products, click:
Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB)

Other ProSight Managed Services Available from Progent
In addition to ProSight Data Protection Services, Progent's ProSight family of network management services includes other affordable, flat-rate managed service packages that address crucial facets of your information network such as security, network infrastructure management, and email filtering. By partnering with the industry's most innovative technology vendors, Progent can offer small and mid-size organizations the benefits of the same advanced technology used by some of the world's largest enterprises. Managed services available from Progent include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior analysis tools to defend physical and virtual endpoints against new malware attacks like ransomware and email phishing, which routinely get by traditional signature-matching AV products. ProSight ASM protects local and cloud resources and provides a single platform to manage the entire threat lifecycle including protection, identification, containment, cleanup, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

• ProSight Enhanced Security Protection: Endpoint Protection and Exchange Email Filtering
  Progent's ProSight Enhanced Security Protection (ESP) managed services deliver economical in-depth security for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, device control, and web filtering via leading-edge tools packaged within a single agent managed from a single control. Progent's security and virtualization experts can assist you to plan and configure a ProSight ESP environment that meets your company's specific requirements and that allows you prove compliance with legal and industry data security standards. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require urgent attention. Progent's consultants can also assist you to install and test a backup and restore solution such as ProSight Data Protection Services so you can get back in business quickly from a destructive security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of top data security vendors to provide web-based management and world-class security for all your email traffic. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This reduces your exposure to external attacks and conserves system bandwidth and storage space. Email Guard's on-premises gateway appliance provides a further level of inspection for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Exchange Server to track and protect internal email that originates and ends inside your security perimeter. For more information, see ProSight Email Guard spam and content filtering.

• ProSight WAN Watch: Infrastructure Management
  Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to map, track, reconfigure and troubleshoot their networking hardware like routers, firewalls, and wireless controllers plus servers, printers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are always updated, copies and manages the configuration of virtually all devices connected to your network, tracks performance, and generates alerts when problems are detected. By automating tedious network management processes, WAN Watch can cut hours off ordinary tasks such as making network diagrams, expanding your network, locating devices that need critical software patches, or isolating performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure management consulting.

• ProSight LAN Watch: Server and Desktop Remote Monitoring
  ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates advanced remote monitoring and management technology to keep your network running efficiently by tracking the health of vital computers that drive your business network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your specified IT staff and your assigned Progent consultant so that all potential issues can be resolved before they have a chance to disrupt productivity. Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

• ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
  With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual host set up and maintained by Progent's network support experts. With the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the apps. Because the environment is virtualized, it can be ported easily to a different hardware solution without a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Documentation Management
  Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard data related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted about impending expirations of SSLs or warranties. By updating and managing your network documentation, you can eliminate as much as half of time wasted searching for critical information about your IT network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you’re planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require as soon as you need it. Read more about ProSight IT Asset Management service.

How Progent Can Help You Benefit from ProSight Data Protection Services
Progent's team of over 100 IT consulting experts have earned certifications in all the core technologies and disciplines required to create and manage information networks for small and mid-size businesses. This broad scope of expertise allows Progent to deploy ProSight Data Protection Services as an end-to-end BDR solution that delivers maximum business value. Progent offers Hyper-V, VMware, Exchange and SQL Server expertise, and Progent and can also provide online and onsite access to certified Cisco CCIE network consultants to help you plan and manage a robust network infrastructure for an in-house or colocated datacenter or for a hybrid cloud network model. Progent's disaster recovery and business continuity consultants can help you design, validate and document a comprehensive disaster recovery/business continuity (DRBC) plan to help you resume business operations rapidly after a catastrophic event.

Progent's GIAC-certified information assurance consultants and CISSP-certified cybersecurity and compliance experts can help you design and test a comprehensive security strategy that addresses all facets of network security including firewalls, policy definition and enforcement, remote access, endpoint protection, automated monitoring, web application security, malware defense, spam and email content filtering, data leakage protection, penetration testing, and password management. To help you assess the security of small and mid-size business networks, Progent offers value-priced one-time security audit packages such as network vulnerability assessment and stealth penetration testing as well as ongoing managed services such as ProSight Email Guard spam and content filtering and ProSight Active Security Monitoring endpoint protection.

ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and medium-size organizations to get an objective assessment of the overall health of their information system. Based on some of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits help you see how well the deployment of your essential infrastructure devices conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI like a cleaner Active Directory (AD) system. Both also come with a year of advanced remote network monitoring and management. Benefits can include lower-cost network management, better compliance with information security standards, more efficient utilization of network resources, faster troubleshooting, more dependable backup and recovery, and increased uptime. See more about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a phone discussion with a Progent information assurance consultant. The fact-finding interview is intended to evaluate your organization's ability to defend against ransomware or recover rapidly following an attack by a ransomware strain like Ryuk, Maze, Sodinokibi, Netwalker, Phobos, Snatch or Nephilim. Progent will consult with you directly to gather information about your current AV defense and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy a cost-effective security and backup/recovery environment that reduces your vulnerability to ransomware and aligns with your business needs. For details, refer to Progent's ProSight Ransomware Preparedness Report Service.

Contact Progent about ProSight Data Protection Services
To learn more about how Progent can help you set up a cost-effective cloud-based backup/disaster recovery solution with ProSight Data Protection Services, call 1-800-993-9400 or see Contact Progent.

Zero-Downtime Solutions Provided by Progent's Experts
Progent's Microsoft and Cisco-certified consultants can help you to implement an efficient, zero-downtime information network that addresses critical challenges covering a broad array of networking solutions and operations such as:

Disaster Recovery Planning
Progent's disaster recovery professionals can show you how to create a workplace recovery strategy that will allow you to resume network functionality in case of an information network disaster. Progent can assist you to develop a comprehensive disaster recovery strategy that incorporates scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized engineers can also show you how to build an affordable, non-stop network architecture that addresses availability issues involving a broad range of network technologies and processes. To learn more, go to Business Continuity Consulting.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to orchestrate, automate and test a consistent runbook for recovering services quickly following an outage. SRM provides centrally controlled and automated disaster recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. Site Recovery Manager also supports non-intrusive testing for disaster recovery, updates and fixes and can generate audit reports to confirm full service recovery, validate Service Level Agreements and prove compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to help you to design, deploy, test and maintain a disaster recovery system based on VMware Site Recovery Manager.

NetApp MetroCluster High Availability and Disaster Recovery Software
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering along with replication to provide fast, zero RPO disaster recovery between datacenters located as far as 185 miles (300km) away from one another. Progent offers the skills of a certified NetApp MetroCluster consultant who can help you to design, deploy, administer, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster deployment that aligns with your technical needs and IT budget. Progent can ensure you follow leading practices for configuring your MetroCluster environment by delivering guidance with tasks like assigning disk pools and shelf IDs, determining plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker mechanism, designing a configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery solution to prove adherence with industry standards and regulatory mandates.

Microsoft Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery consultants can help your organization to plan and deploy a disaster recovery system built around Microsoft's most advanced Failover Clustering tools such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using commodity equipment, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, economical deployment of a stretch cluster quorum arbitration point. To read more, see Microsoft Server 2016 Disaster Recovery and Business Continuity Consulting.

Microsoft Windows Server 2012 Failover Clusters
Microsoft Windows Server 2008 R2 introduced enterprise-class availability and recoverability to Microsoft's failover clustering platform. Windows Server 2012 R2 adds to this technology and delivers significant enhancements offering increased scalability, better disk storage availability for server applications, easier management, quicker failover, and more flexibility for architecting clusters. For details, visit Windows Server 2012 R2 Failover Clustering Integration.

High Availability Load Balancing
Progent offers high availability load balancing consulting covering system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content delivery technology such as F5 Networks 3DNS. Fault tolerant load balancing technologies for which Progent offers consulting expertise include Microsoft Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks 3-DNS. For details, go to Non-stop Load Balancing.

Non-stop Internet Data Centers
Progent's Data Center engineers can show you how to identify zero-downtime data centers that match the specific needs of your company. Fault tolerant collocation sites are especially appealing to small and mid-size businesses due to of their low cost and convenience in comparison to taking a do-it-yourself approach. Trying to design an on-site data center that offers even a minimum level of fault tolerance is too costly for typical small companies. Progent is ready to show you how to reap all the benefits of non-stop colo centers by providing a full range of consulting and support services. For details, visit High-Availability Data Centers Solutions.

Fault Tolerant Branch Office Connectivity
Progent’s multi-site network infrastructure professionals can help organizations create fault tolerant branch office connectivity solutions through redundant networks featuring transparent failover. Progent’s Cisco-premier CCIE engineers can design and implement ultra-reliable Inter-office connections supported by zero-downtime EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over can provide economical non-stop interoffice networking. To read more, visit Failsafe Interoffice Connectivity.

24x7 Internet Connections
Progent's Cisco-certified IT professionals can help you design an affordable, fault tolerant Internet connection architecture that can achieve non-stop Internet access through a broad range of high availability Internet access solutions including fault tolerant BGP, transparent fail-over, and multiple ISPs. Progent offers CCIE professionals to show you how to apply the latest technology for high availability Internet connections to implement an affordable, completely redundant Internet interface with automatic failover and other capabilities to deliver non-stop Internet connections. To learn more, go to Non-stop Internet Access Solutions.

Backup and Restore Technology Consulting and Support Services
Progent offers affordable remote support from engineers skilled in a broad range of utilities and technologies that provide solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops as well as laptops and handhelds. Progent can provide help for leading data protection platforms including Acronis, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect, Apple Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent's consultants can help your company to deploy, enhance, or troubleshoot data backup solutions for a variety of architectures including on-premises, edge to datacenter, cloud, or hybrid. For details, visit Backup and Recovery Solutions Consulting and Support Services.

Microsoft System Center Data Protection Manager Data Recovery Consulting
Progent's certified Microsoft SCDPM consultants can help you to create a practical workplace recovery strategy, design an affordable high-availability network infrastructure, install a SCDPM-based recovery solution, thoroughly test your system, train your IT staff or regular consultants how to manage Microsoft SCDPM, or provide extensive IT outsourcing services including remote hosting of virtual or physical SCDPM servers in Progent's data center. To learn more, see System Center Data Protection Manager Expertise.

Barracuda Backup Local, Offsite and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and mid-size businesses. A Barracuda Backup deployment can incorporate a purpose-built physical appliance manufactured by Barracuda or a virtual appliance with similar functionality but which utilizes your existing storage infrastructure. Barracuda Backup protects vital company data generated locally, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting support services to help your business to design, integrate, operate and repair a BDR solution based on Barracuda technology. For additional information, visit Barracuda Backup and disaster recovery consulting and management.

ProSight Data Protection Services Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup offers small and mid-size businesses a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted environments and also supports low-cost backup to Azure Block Blob storage. Progent is an Altaro partner and can provide a wide range of remote or onsite consulting services to help you to plan, install, optimize and debug a modern backup/restore solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup. To find out more, visit Altaro VM Backup certified consultants.

ProSight DPS Altaro O365 Total Backup Services
Office 365 offers rudimentary archiving but does not include integrated support for crucial data protection services such as Exchange backups or long-term point-in-time data recovery for OneDrive or SharePoint Online. Altaro Office 365 Total Backup provides a full-featured BDR solution for programmable backup and quick recovery of all your organization's O365 mailboxes, Teams Chats, SharePoint sites, and OneDrive data. Progent is a certified Altaro partner and has designed ProSight Data Protection Services Office 365 Backup to deliver comprehensive management services for Altaro's Office 365 back/restore product. ProSight Data Protection Services O365 provides an affordable backup-as-a-service solution that guards O365 components against data loss or corruption caused by user or system mistakes, malicious corruption, and malware assaults like ransomware. To find out more, visit ProSight DPS Altaro Office 365 Backup services.

ProSight Data Protection Services 360 Backup Services
Progent can assist you to create, implement and troubleshoot a backup/restore plan based on MSP360 technology. MSP360 offers file or image backup/recovery for virtual machines and physical computers, supports all leading public clouds, and permits businesses to build a backup solution with a low Recovery Time Objective and a granular Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and remote management of your backup environment to prevent data loss caused by human mistakes, computer glitches, malicious users, and external attacks like ransomware. To find out more, go to ProSight DPS 360 Backup solutions.

Consulting for Double-Take Software for Data Backup/Restore
Double-Take offers a family of tools intended to provide small and midsize companies a variety of affordable solutions for replicating and recovering business-critical applications including Microsoft Exchange Server, SQL, RIM Blackberry, and SharePoint. Progent’s disaster recovery planning experts have in-depth experience incorporating Double-Take technology into small company IT systems to create an advanced state of fault tolerance and business continuity capability at a budget-friendly cost. To find out more, go to Consulting for Double-Take Solutions for Data Backup.

CRISC-Premier IT Risk Control
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to verify an IT professional's skills to plan, implement, and support IS controls to mitigate risk. Progent can provide the expertise of a CRISC-certified engineer to assist your company to develop and carry out a workplace continuity or disaster recovery strategy that follows leading practices promoted by CRISC and geared to match your company's risk appetite, business goals, and IT budget. To learn more, visit CRISC-Certified network risk control experts.

Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Since Progent is a Microsoft Certified Partner and provides high-level application expertise for a wide range of small business applications, Progent is able to help clients to arrive at complete IT solutions that optimize the business value of your information system. As a Registered Partner with Cisco, Progent offers the expertise of certified consultants and specialists with expertise in designing, deploying and managing infrastructure environments built on Cisco products. The depth of Progent's IT know-how and Progent's appreciation for the requirements of small and midsize businesses make Progent the ideal resource for building and maintaining an affordable, dependable network.

How to Access Progent's Experts for Help with Fault Tolerant Computer Networks
In order to ask Progent about engineering expertise for high availability architecture, call 1-800-993-9400 or see Contact Progent.