ProSight BDR ServicesProSight Data Protection Services are a managed service intended for small and mid-sized companies and designed to offer a low-cost end-to-end solution for cloud-based backup and disaster recovery (BDR). ProSight DPS remotely monitors the health of your backup system and allows quick restoration of vital data, services, applications and VMs that have been impacted by events such as equipment breakdown, software bugs, natural or human-caused disasters, operator or management error, or cyber attacks like ransomware. ProSight DPS can protect and restore files, folders and apps as well as system, Hyper-V and VMware images. You can back up crucial data to the cloud or mirror your backups to the cloud and to on-premises storage.

ProSight DPS is a software-based service provided for a low monthly fee that varies depending on the amount of data backed up to the cloud. Backup to any local SAN, NAS or USB device is free and unlimited. Bare Metal Restore (BMR) capability enables fast recovery of physical computers and VMs by eliminating issues involved with configuring physical-to-physical and physical-to-virtual recoveries. You can use BMR restores to identical or different hardware, and you have the option of using use point-in-time restores.

ProSight DPS features technology developed by some of the world's leading BDR companies and delivers military-grade security to comply with major regulatory requirements such as HIPPA, FIRPA, FINRA, PCI and Safe Harbor. Progent's enterprise-class remote monitoring and management (RMM) system streamlines the configuration and management of your cloud backup solution and Progent's Microsoft-certified consulting team and certified VMware consultants can assist to recover your data rapidly after a disaster.

Top Features of ProSight Data Protection Services
ProSight DPS includes a range of powerful features that provide leading-edge backup/restore capabilities at a cost that small and mid-size businesses can afford. Features include application-aware backup/restore for Microsoft Exchange Server and SQL Server, rapid recovery of VMs hosted by Windows Hyper-V and VMware, adherence to multiple government and industry standards, and support for unlimited on-premises storage. With ProSight DPS's cloud backup, your data is secured at dual mirrored Tier 4 datacenters situated in Los Angeles and Boston. A third datacenter in Montreal provides compliance with Canadian regulatory requirements for data management. ProSight DPS also gives you easy access to the comprehensive skills of Progent's veteran consulting experts, who can provide a single point of contact to assist you in planning, optimizing or troubleshooting your BDR solution.

Major features of ProSight Data Protection Services include:

Advanced Data Protection

  • Native Microsoft Exchange and Microsoft SQL data protection enables transparent backups of Exchange Server and SQL Server instances, streamlines the configuration and management of incremental backups, and ensures that critical business data is safe.
  • Control over bandwidth throttling and backup scheduling can avoid loss in productivity caused by congested network traffic.
  • System State backup and restore enables quick recovery of systems that manage application settings, user permissions, profiles and other vital data.
  • ProSight DPS scales instantly to meet your organization's needs. Your critical data will stay protected in the cloud even if you go beyond your storage quota before you have a chance to update your service plan.
  • You can designate a deleted file to be archived for any period of time so it can be readily recovered for audits, litigation, etc.
Fast, Reliable Recovery
  • Data recovery is faster than with consumer-grade backup products. In tests, ProSight DPS was triple the speed of Mozy. Another contributing factor to disaster recovery time is management expertise, and Progent's BDR consultants can provide world-class skills for rebuilding your system quickly using recovered data.
  • If an event occurs that requires a full site recovery involving significant amounts of data, Progent can avoid WAN bandwidth limitations by writing your backup data to a drive and shipping the device overnight to your location.
  • The bi-coastal datacenters that host ProSight DPS's cloud services are mirrored Tier 4 facilities with 99.995% availability, so your data can be reliably backed up and recovered.
Military-grade Security
  • ProSight DPS's cloud-protected data is stored in two SSAE-16-certified datacenters in located in Boston and Los Angeles. The datacenters feature biometric controlled entry, 24x7 monitoring, power backup and redundant Internet connections.
  • ProSight DPS uses 256-bit Advanced Encryption Standard (AES) encryption with a private encryption key to protect your data. 256-bit AES encryption is used by the U.S. Department of Defense (DoD), approved by the National Security Agency (NSA), and has never been broken. Encrypted data is sent over 128-bit SSL, the same protocol used in online banking. On-premises and in-transit encryption complies with government and industry security regulations and standards.
  • Private encryption offers you sole control over who has permission to access your data. Consumer BDR products usually do not offer private-encryption but instead rely on a system-generated encryption key. Consequently, your BDR provider could possibly access your private data.
Regulatory Compliance
  • The ProSight DPS platform for backup and recovery, encryption, archiving, and private encryption key helps small and mid-size businesses to demonstrate compliance with important federal and industry data security standards including HIPAA, FINRA, PCI, Safe Harbor and FERPA.
Download ProSight Data Protection Services Datasheets
To view or download a datasheet describing the key features of ProSight Data Protection Services, click:
Progent's ProSight Data Protection Services Datasheet. (PDF - 89 KB)

To view or download a datasheet comparing ProSight Data Protection Services with consumer-grade BDR products, click:
Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB)

Other ProSight Managed Services Available from Progent
In addition to ProSight Data Protection Services, Progent's ProSight family of network management services includes other affordable, flat-rate managed service packages that address crucial facets of your information network such as security, network infrastructure management, and email filtering. By partnering with the industry's most innovative technology vendors, Progent can offer small and mid-size organizations the benefits of the same advanced technology used by some of the world's largest enterprises. Managed services available from Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior machine learning technology to guard physical and virtual endpoint devices against modern malware assaults such as ransomware and file-less exploits, which routinely escape legacy signature-based anti-virus products. ProSight ASM protects on-premises and cloud-based resources and offers a unified platform to automate the entire threat progression including filtering, identification, mitigation, remediation, and forensics. Top features include single-click rollback using Windows VSS and automatic network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Email Filtering
    ProSight Enhanced Security Protection services deliver economical in-depth security for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, device management, and web filtering through cutting-edge tools incorporated within a single agent accessible from a single console. Progent's data protection and virtualization consultants can help you to design and implement a ProSight ESP environment that meets your organization's unique needs and that allows you achieve and demonstrate compliance with legal and industry data security standards. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent's consultants can also assist your company to install and test a backup and restore solution such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top data security vendors to provide web-based management and world-class security for all your inbound and outbound email. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This reduces your vulnerability to inbound threats and saves system bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper layer of analysis for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall. For more details, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to diagram, track, enhance and troubleshoot their networking hardware such as routers, firewalls, and access points plus servers, printers, client computers and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always updated, copies and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when issues are detected. By automating time-consuming network management activities, WAN Watch can knock hours off common chores such as making network diagrams, reconfiguring your network, locating devices that require important updates, or resolving performance issues. Learn more about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management techniques to help keep your IT system operating efficiently by tracking the state of vital assets that power your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your designated IT personnel and your assigned Progent consultant so that any potential issues can be resolved before they have a chance to impact productivity. Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and maintained by Progent's network support experts. Under the ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the apps. Because the environment is virtualized, it can be moved easily to an alternate hosting environment without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect information about your network infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be alerted about impending expirations of SSL certificates or domains. By updating and managing your network documentation, you can save as much as half of time thrown away looking for critical information about your IT network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre planning improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need as soon as you need it. Find out more about ProSight IT Asset Management service.
Download Progent's 10 Benefits of Managed IT Services White Paper
To view a white paper describing why managed services are quickly takingthe place of the old break/fix model of IT support for small and mid-size organizations, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)

How Progent Can Help You Benefit from ProSight Data Protection Services
Progent's team of over 100 IT consulting experts have earned certifications in all the core technologies and disciplines required to create and manage information networks for small and mid-size businesses. This broad scope of expertise allows Progent to deploy ProSight Data Protection Services as an end-to-end BDR solution that delivers maximum business value. Progent offers Hyper-V, VMware, Exchange and SQL Server expertise, and Progent and can also provide online and onsite access to certified Cisco CCIE network consultants to help you plan and manage a robust network infrastructure for an in-house or colocated datacenter or for a hybrid cloud network model. Progent's disaster recovery and business continuity consultants can help you design, validate and document a comprehensive disaster recovery/business continuity (DRBC) plan to help you resume business operations rapidly after a catastrophic event.

Progent's GIAC-certified information assurance consultants and CISSP-certified cybersecurity and compliance experts can help you design and test a comprehensive security strategy that addresses all facets of network security including firewalls, policy definition and enforcement, remote access, endpoint protection, automated monitoring, web application security, malware defense, spam and email content filtering, data leakage protection, penetration testing, and password management. To help you assess the security of small and mid-size business networks, Progent offers value-priced one-time security audit packages such as network vulnerability assessment and stealth penetration testing as well as ongoing managed services such as ProSight Email Guard spam and content filtering and ProSight Active Security Monitoring endpoint protection.

ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size businesses to obtain an unbiased evaluation of the health of their IT system. Powered by some of the leading remote monitoring and management tools in the industry, and overseen by Progent's world-class group of IT experts, ProSight Network Audits show you how well the deployment of your essential infrastructure assets adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI like a cleaner Active Directory (AD) environment. Both also include one year of cutting-edge remote network monitoring and management. Advantages can include simpler network management, better compliance with information security requirements, more efficient utilization of IT assets, faster troubleshooting, more dependable backup and recovery, and increased uptime. Learn more information about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a brief phone interview with a Progent information assurance consultant. The interview is designed to help evaluate your organization's preparedness to defend against ransomware or recover rapidly following an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to collect information about your current security profile and backup system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply industry best practices to build an efficient AV and backup system that reduces your exposure to ransomware and aligns with your business needs. For more information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Contact Progent about ProSight Data Protection Services
To learn more about how Progent can help you set up a cost-effective cloud-based backup/disaster recovery solution with ProSight Data Protection Services, call 1-800-993-9400 or see Contact Progent.

Additional Fault Tolerant Technologies Offered by Progent's Experts
Progent's Microsoft and Cisco engineers can help you to design an efficient, zero-downtime network that addresses critical issues covering a broad range of networking solutions and processes including:

Business Continuity Planning
Progent's business continuity engineers can help you design a disaster recovery strategy in order to resume network functionality in the event of an IT network catastrophe. Progent can assist you to define a comprehensive disaster recovery plan that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified engineers can also help you create an affordable, fault-tolerant network architecture that takes into account availability issues involving a wide range of network technologies and processes. To find out more, visit Disaster Recovery Consulting Services.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you define, automate and test a repeatable workflow for restoring applications and services rapidly after an outage. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, plus transparent site relocation, failback and re-protect. SRM also enables non-intrusive testing for disaster recovery, updates and patches and can generate reports to verify complete service restoration, validate SLAs and prove disaster recovery compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to design, configure, test and manage a DR solution based on VMware Site Recovery Manager.

NetApp MetroCluster High Availability and Disaster Recovery Technology
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering with replication to deliver rapid, zero data loss disaster recovery between datacenters located up to 300km apart. Progent can provide online or on-premises access to a certified NetApp MetroCluster consultant who can assist you to plan, deploy, manage, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that meets your functional requirements and budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster solution by providing help with tasks such as assigning shelf IDs, arranging aggregate layout, setting up volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your storage clusters, and verifying your disaster recovery system to show adherence with information assurance standards and regulatory requirements.

Microsoft Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist your organization to design a DR system based on Microsoft's latest Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using industry-standard hardware, VM Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, economical deployment of a failover cluster quorum witness. For more information, visit Windows Server 2016 Disaster Recovery Expertise.

Microsoft Windows Server 2012 Failover Clustering
Microsoft Windows Server 2008 R2 brought enterprise-class availability and recoverability to Microsoft's clustering platform. Microsoft Windows Server 2012 R2 builds on this technology and delivers significant improvements that offer increased extensibility, better disk storage uptime for server applications, streamlined management, quicker failover, and more flexibility for architecting failover clusters. For more information, visit Windows Server 2012 R2 Failover Clustering Integration.

Fault Tolerant Load Balancing
Progent provides high availability load balancing consulting that addresses network load balancing, load balanced programs, network backbone routing, and content delivery technology including Cisco Content Engine. Fault tolerant load balancing solutions for which Progent offers consulting expertise include Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Distributed Director and ACNS, and F5 Networks 3-DNS. To read more, see Fault Tolerant Load Balancing.

High-Availability Data Centers
Progent's Data Center engineers can help you find zero-downtime data centers that meet the specific needs of your company. High availability Internet Data Centers are especially appealing to small and mid-size organizations because of their low cost and convenience in comparison to pursuing a do-it-yourself approach. Trying to design an in-house data center that offers even a minimum degree of fault tolerance is too expensive for the majority of small businesses. Progent is ready to show you how to reap all the advantages of 24x7 Internet data centers by providing a full array of consulting and maintenance services. For details, go to High-Availability Colocation Consulting.

Non-stop Inter-office Connectivity
Progentís inter-site connectivity consultants can help businesses achieve non-stop interoffice connectivity through fully redundant system architectures with automatic failover. Progentís Cisco-certified CCIE network engineers can plan and implement fault-tolerant Inter-office connections supported by zero-downtime EIGRP routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over offers affordable 24x7 interoffice networking. To learn more, go to Fault Tolerant Interoffice Connectivity.

Fault Tolerant Internet Access
Progent's Cisco-authorized IT consultants can help you build an economical, fault tolerant Internet connection architecture that can achieve non-stop Internet connectivity via a wide array of high availability Internet network technologies including non-stop BGP, transparent fail-over, and multiple Internet Service Providers. Progent can provide CCIE engineers to show you how to apply the most up-to-date technology for 24x7 Internet connectivity to create an affordable, fully redundant Internet network with automatic failover and other capabilities to create non-stop Internet connections. For details, visit 24x7 Internet Connectivity Solutions.

Backup and Recovery Solutions Consultants
Progent can provide economical remote access to engineers skilled in a broad array of utilities and services that provide solutions for protecting Windows, Mac, and Linux physical and virtual servers and desktops as well as notebooks and smartphones. Progent offers consulting support for leading backup platforms such as Acronis, Backup Exec, BackupAssist, HP Data Protector, Double-Take Backup, MozyPro, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent's consultants can assist you to design, enhance, or troubleshoot data backup systems for a range of environments including on-premises, remote, cloud, or a mix. To read more, go to Backup and Recovery Technology Expertise.

Microsoft System Center Data Protection Manager (SCDPM) Backup and Restore Consulting
Progent's expert System Center Data Protection Manager (SCDPM) consultants can assist you to create a practical business continuity strategy, design a cost-effective high-availability network infrastructure, deploy a Microsoft SCDPM-based recovery system, thoroughly validate your system, educate your administrative personnel or local service providers how to maintain System Center Data Protection Manager, or provide extensive information technology support outsourcing such as off-site hosting of virtual or physical SCDPM servers in Progent's world-class data center facility. To learn more, go to System Center Data Protection Manager Consulting and Support Services.

Barracuda Backup On-premises and Cloud Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup/restore service for small and mid-size businesses. A Barracuda Backup deployment can incorporate a custom-designed physical appliance built by Barracuda or a virtual appliance with similar features but which uses your own storage infrastructure. Barracuda Backup safeguards critical business data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide range of consulting services to assist your business to plan, configure, manage and repair a backup and disaster recovery system based on Barracuda Backup. For more information, go to Barracuda Backup and disaster recovery consulting and management.

Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup provides small businesses a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud environments and also supports low-cost backup to Microsoft Azure Block Blob storage. Top features include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as low as five minutes for minimizing your exposure to data loss, military-grade encryption, granular restore capability for individual files and emails, extensive support for Windows Server Cluster Shared Volumes and VMware vCenter for handling large-scale deployments, and support for Microsoft VSS technology to back up live VMs without downtime. Progent is an Altaro partner and can provide a wide array of consulting services to assist you to design, deploy, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup software. For more information, see Altaro VM Backup Consulting Services.

Consulting for Double-Take Software for Backup
Double-Take offers a selection of products designed to provide small and midsize businesses a variety of cost-effective solutions for replicating and recovering business-critical applications including Exchange, SQL, Blackberry, and Microsoft Office SharePoint. Progentís disaster recovery planning consultants have in-depth backgrounds integrating Double-Take products into small company IT systems to achieve a high level of availability and business continuity capability at a budget-friendly cost. To read more, go to Consulting Services Double-Take Solutions for Backup.

CRISC-Certified IT Risk Mitigation
The CRISC certification program was established by ISACA to verify an IT professional's skills to plan, deploy, and maintain IS control mechanisms to mitigate network risk. Progent can provide the expertise of a CRISC-certified consultant to assist you to develop and carry out a business continuity or disaster recovery plan based on leading practices promoted by CRISC and crafted to align with your organization's risk appetite, business goals, and budgetary guidelines. To read more, see CRISC-Premier network risk control experts.

Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Since Progent is a Microsoft Partner and provides professional application expertise for a wide range of business applications, Progent can assist customers to arrive at comprehensive IT solutions that optimize the productivity of your information system. As a Registered Partner for Cisco, Progent can provide the expertise of premier consultants and specialists with experience in architecting, configuring and troubleshooting networking solutions based on Cisco technology. The depth of Progent's technical experience and Progent's familiarity with the needs of small businesses make Progent a great partner for building and running a cost-effective, high-availability network.

How to Get in Touch with Progent's Engineers for Non-stop Computing Services
In order to ask Progent about technical expertise for high availability computing, call 1-800-993-9400 or see Contact Progent.

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