Progentís experienced Cisco network security consultants provide expert PIX Firewall and ASA Firewall consulting support including architecture, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and application policy enforcement, mutlivector attack defense, and secure access services. Ranging from compact, easy-to-install desktop appliances for small and home businesses to scalable enterprise-level appliances, Cisco PIX and ASA Firewalls provide a high level of protection, high throughput, and excellent availability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed operating system, eliminating common OS-specific security holes.
Progent's CISM-certified security consultants can help you protect your Apple Mac environment through expert support offerings including running security tests, clean up after virus and worm penetrations, configuring firewalls, integrating safe off-site and mobile access, deploying automated programs for defense against viruses, spam, and directory harvest attacks, and developing a company-wide security plan adapted for the specific goals of your corporate network.
Remote management cards offer IT managers full control of a server without the need for an on-site presence. Using remote server management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to an IT expert who can be located anywhere in the world. Progent's Microsoft and Cisco authorized consultants can help you to design, implement, and support a fault-tolerant business network that includes remote server management cards and Progent can use these remote management cards to provide low-cost off-site technical support. Progent has experience with a number of remote management cards including Aten remote management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon eRIC remote server management cards.
Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controllers to manage wireless networks of any size. Progent can assist you to maintain and troubleshoot your existing Cisco Wi-Fi solution or implement a smooth migration to Cisco's modern Wi-Fi controller products. Progent offers expertise for both hardware-based and software-only wireless controllers and can help you to determine which version makes sense for your wireless environment. For Wave 2 wireless controllers, Progent can provide Cisco 3504 wireless controller expertise, Cisco 5520 Wi-Fi controller consulting, and Cisco 8540 wireless controller consulting.
Progent can help you in any and all phases of your migration to Exchange 2016 such as planning high availability (HA) architecture for a local, cloud-based or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your VMs, databases and log files; setting up HLB for high-availability CAS services; planning, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer economical online and onsite expertise, software development, and debugging services for organizations of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist you design and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud resources into a seamless intranet solution.
Progentís data center IT services are designed for companies with equipment housed at IDCs or data center colocation hosting sites and in need of on-demand on-site help at the colo facility as well as off-site support from Microsoft and Cisco Certified experts. Progent offers a full range of data center and data center and collocation consulting services including system topology evaluation, Windows and Linux server installation and support, troubleshooting for server and telecommunications infrastructure, design and deployment of high availability systems, architecting and implementing layered security defenses, firewall integration and support, designing load balancing solutions, and creating fault tolerant server cluster configurations.
Progentís Microsoft-premier engineers can assist you to enhance your workstations from 32 to 64 bits. Progent can help your company to calculate the risks and advantages of migrating to 64-bit PC desktop processing, design an efficient upgrade process that reduces business disruptions, and deliver economical, professional online help to assist you to configure 64-bit desktop operating systems and application software on your current hardware.
Progent can provide small businesses with an information management professional who can function as a part-time CIO. This part-time CIO can offer strategic direction to help you integrate appropriate technology to improve business operations so they align more closely with your business objectives. Your business can create and implement a well thought out IT plan without absorbing the cost of a full-time senior IT executive.
Progent has put together two ultra-affordable service packages intended to enable small companies to get a professional security assessment from a premier security engineer. With Progent's External Security Inventory Checkup, a security expert runs a comprehensive examination of your IT infrastructure from beyond your firewalled perimeter to uncover possible weaknesses in the security profile you expose to the public. With Progent's Internal Security Inventory Checkup, a security expert executes a network scan from an authorized machine within your firewall to uncover vulnerabilities to internal attacks. The two security inventory services are set up and run from a secured remote site.
Microsoft Virtual Server, run on the Windows Server platform and powered by technology originally developed by Connectix, delivers the power needed to accomplish server consolidation, software upgrade, and server isolation projects through virtualization technology in an enterprise-ready IT network with advanced scalability, manageability, and availability. Microsoft has targeted Virtual Server 2005 at companies wishing to enhance ROI in application development and piloting, upgrading from legacy line-of-business software, and server consolidation. Progent's professional Virtual Server consultants can assist your company to assess and integrate MS Virtual Server.
Progent practices information transfer from Progent's consultants to customers. By teaching clients to handle problems that are within their scope, Progent is able to concentrate on providing high-value services where Progent has little competition. Medium-size businesses who work with trusted independent service providers or who maintain in-house IT personnel benefit when Progent transfers information about new technology and tested methodologies to make their networks more reliable, protected, and productive.
Microsoft CRM helps mid-market businesses build profitable client relationships. Integrated Sales and Customer Service components allow in-house staff to share data to help improve sales success and deliver steady, effective customer service. Progent can configure the optimal network infrastructure, including mobile wireless connectivity, to support MS CRM, and Progent's Experts Team can supply your company with a certified MSCRM consultant who can show you how to combine Microsoft Dynamics CRM with your sales or customer support data.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance improvement over Cisco's popular ASA 5500-X firewalls and offer centralized control of advanced cybersecurity capabilities like application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to design and execute a smooth migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's cloud-based services to build and centrally manage IT ecosystems that include local offices, data centers, and cloud resources.
Progent can deliver a broad array of affordable services to assist your business to install, configure, troubleshoot, and manage desktop PCs and laptops based on Windows, Apple macOS and OS X, or popular versions of Linux. Progent can offer onsite or remote technical support for single machines or notebooks or help you to design and implement a large-scale rollout of new or revised operating system platforms and applications. Progent can also provide engineers and technicians to assist you to prepare for and implement a site relocation or consolidation organized to cause the least possible disruption of your productivity.
Cisco Cisco Unified Communications Manager, previously named CallManager, functions as the foundation of Cisco's communications and collaboration portfolio. CUCM and Cisco Unified CM Express (CME) offer an advanced IP-PBX by integrating closely with unified messaging apps like Cisco Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building an advanced customer contact solution. Progent's CCIE-certified network consultants offer efficient and budget-friendly online and on-premises support to assist organizations of any size to create and maintain CUCM deployments by providing Unified Communications Manager integration and technical support services that add maximum business value. Progent's consultants can assist with any aspect of Unified CM setup and troubleshooting in areas such as integrating Cisco Voice over IP phones and desktop Video phones, reviewing dial plans, setting up SIP connections and PSTN support, installing ISR routers with CUBE support, designing Cisco UCS server clustering systems for high availability, performance tuning, and integration with Microsoft Exchange and Skype for Business.
Progent's UNIX family consulting services provide small companies and developers support for managing and supporting UNIX, Linux or Solaris environments that run with Microsoft-powered networks. Progent can give your business contact with UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This wide range of expertise provides you with a convenient single consulting firm to show you how to build and manage a secure and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating MS Windows with popular variants of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or leading Linux variations including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Microsoft System Center 2016 provides major enhancements in the management of hybrid cloud environments by offering advanced integration with Windows Server 2016, Windows 10; unified management of multi-OS environments that incorporate Linux, Hyper-V and VMware vSphere; and better public and private cloud support including tighter integration with Microsoft Intune for iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting team offers advanced remote and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and configure a new deployment of Microsoft System Center 2016, extend or tune your current one, migrate efficiently from a previous release of System Center, or debug your System Center environment.
Progent's Microsoft-certified IT consultants offer Windows Server 2016 integration consulting services to assist organizations of any size to design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can help you to assess the benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain clusters.
Progent provides Microsoft Windows 2003 Cluster Server consulting to help your company deploy fault-tolerant server clusters that can provide 24x7 operation. Clustered Windows servers for non-stop systems include Windows 2003 Cluster Server, SQL Cluster, and Microsoft Exchange Server Cluster. By helping you create zero-downtime clustered server environments around Microsoft Windows Server Cluster 2003, Progentís Premier Windows engineers ensure that your fault-tolerant clustered servers are configured to maximize the business advantage of your IT system.
Progent's certified Office and Office 365 consultants can assist businesses of any size to integrate Microsoft Office desktop and Office 365 applications such as Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a cohesive productivity solution that offers fast return on investment and promotes better business results. Progent can help your company to integrate Office or Office 365 applications with each other and with other core Microsoft technologies including SharePoint, Microsoft Exchange Server and SQL Server running locally or in the cloud. Progent's consultants can also assist you to fix compatibility problems between various versions of Microsoft Office desktop and offers customized online training to individual users and groups.
Cisco's security and offsite connectivity technology for small to mid-size businesses offer a complete range of easy-to-administer protection products to help you safeguard your wired and wireless information system. Cisco's VPN line includes routers and switches, firewalls, and VPN solutions. Progent's professional staff of consultants includes field-proven specialists with Cisco Certified Internetwork Expert and CCNP qualifications who can help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection technologies that fit most closely with your corporate goals.
Progent's ProSight Virtual Hosting service offers advanced virtual server architecture, a state-of-the-art data center, and the technical support services of Progent's Microsoft-certified consulting team to provide small and midsize businesses with a complete information technology outsourcing alternative that enhances network availability and security, reduces management distraction, and cuts costs. With Progent's Private Cloud Hosting, a small or midsize business can have all of its software platforms and critical business application servers hosted in a secure and fault tolerant facility on a fast, high-availability virtual server set up and maintained by Progent's computer service professionals.
If your company operates a UNIX, Linux, or Sun Solaris environment or a multi-OS IT environment, Progent's CISM and ISSAP-premier security specialists can assist your entire organization in a broad range of security areas including security management procedures, security design and models, connection control systems and techniques, software development security, business processes security, hardware security, communications, network and web security, and workplace recovery planning. CISM and CISSP stipulate the basic skills and worldwide standards of knowledge that information security managers are required to possess. These accreditations provide executive management the confidence that those who have earned their CISM or CISSP qualification have the experience and theory to deliver effective security management and engineering help.
SQL Server 2014 includes major improvements in key areas including speed, uptime, compliance, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that works seamlessly across all types of applications including OLTP, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and onsite consulting services that include planning, configuration, administration, remediation, and application development expertise to help organizations of all sizes to realize maximum business value from their SQL Server 2014 deployment.
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification as a result of thorough examination and significant experience with network security design. ISSAP security experts possess in-depth understanding of access management systems and techniques, phone system and network infrastructure protection, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-premier security consultants can help your company with all phases of architecture security.
Progent can assist your company to design and execute an efficient migration from a Sun Solaris-based information system to a network based on MS Windows and capable of running Microsoft's popular office productivity software, commercial applications, and software development platforms. Progent's Solaris, Windows and Cisco engineers and software development experts can help you guard your information and minimize business discontinuity by designing an efficient transition strategy that protects your existing investments in Solaris software and infrastructure. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of existing infrastructure, migration strategy and testing, MS Exchange migration support, data and application software transition, and server and mass storage transition and economization.
Progent's Microsoft Office and Office 365 experts can assist businesses to integrate Office desktop and Microsoft Office 365 applications such as Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a cohesive productivity solution that provides fast ROI and promotes improved business results. Progent can assist your company to integrate Office or Office 365 applications with each other and with other key Microsoft platforms including SharePoint Server, Microsoft Exchange Server and SQL Server deployed locally or hosted in the cloud. Progent can also help you to fix compatibility issues between different releases of Microsoft Office desktop and offers customized online training to individuals and groups.
Office 365 is Microsoft's expanding family of productivity apps and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 programs and cloud-based services are offered in an array of subscription plans targeted at markets ranging from students and households to enterprises. Progent offers quick and easy online access to specialists with expertise in Microsoft, macOS, iOS, and Google Android technology. Progent can assist you to understand the wealth of subscription options available with Office 365 and configure your network with Office 365 in a way that delivers top business value. Progent supports cross-platform networks that incorporate Windows, macOS, and Linux operating systems. Progent can also help you to build and manage hybrid networks that seamlessly integrate on-premises and cloud-based resources.
Progent's Microsoft-certified experts offer network support and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progentís consulting professionals can show you how to plan, deploy, troubleshoot and administer the entire family of Windows .NET Servers including SQL Server, Microsoft ISA Server, Small Business Server, Exchange Server, SharePoint Server, Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering along with replication to deliver rapid, zero RPO disaster recovery between sites located up to 185 miles away from one another. Progent's team of seasoned network experts can assist you to plan, configure, manage, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that aligns with your technical needs and budget. Progent can make sure you adhere to best practices for installing your MetroCluster environment by providing guidance with procedures such as assigning disk pools and shelf IDs, arranging aggregate layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker, designing a configuration replication network between your storage clusters, and verifying your MetroCluster disaster recovery system to prove compliance with information assurance standards and regulatory requirements.
Progent offers a wide range of cost-effective consulting and support services to help your business to install, configure, troubleshoot, and administer desktop PCs and laptops based on Windows, Apple macOS and OS X, or various versions of Linux. Progent can offer onsite or online technical support for individual computers or notebooks or help your business to plan and implement a large-scale migration to new or updated operating system software and applications. Progent can also supply engineers and technicians to assist your company to plan for and complete an office relocation or consolidation organized to produce minimal interruption to your business.
Progent's certified information technology experts offer Windows Server 2016 integration consulting services to help organizations of any size to plan and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can help you to assess the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Cisco Unified Communications Manager (CUCM), formerly named CallManager, functions as the heart of Cisco's collaboration solution. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express (CME) provide an advanced IP-PBX by integrating with unified messaging applications like Cisco Unified CM IM and Presence Service, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent's Cisco-certified consultants can deliver effective and budget-friendly remote and on-premises support to assist businesses of all sizes to build and administer CUCM environments by providing Cisco Unified Communications Manager configuration and troubleshooting services that add maximum productivity. Progent's consultants can assist with any facet of Unified Communications Manager setup and troubleshooting in areas that include integrating Cisco VoIP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN calling, installing ISR G2 routers with CUBE support, creating Cisco UCS server clustering solutions for survivability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance improvement compared to Cisco's popular ASA 5500-X security appliances and offer unified management of advanced security capabilities like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to plan and execute a smooth migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's security services to create and centrally manage network environments that include branch offices, data centers, and cloud resources.
Progentís staff of Microsoft and Cisco Premier experts average longer than ten years of real-world industry background, in the trenches of network service, executing a broad range of technical projects for a large array of clients. Each Progent consultant shares a refined collection of personal best practices which are incorporated into company-wide leading practices training that Progent instills in its support personnel. This means that you get not just expert IT capability, but also a support engineer with proven methods for applying technical knowledge to fix real-world IT problems efficiently.
Progent provides three essential kinds of Call Center services : Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Helpdesk Support, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco professionals offers your clients easy access to a reliable technical group with extensive experience delivering phone support and online troubleshooting for networks powered by Microsoft products. Progent's focus is on giving the support Helpdesk a respected reputation as a solid contributor to business performance. Progent's goal is to resolve rather than merely record problems.
Microsoft has made a strong effort to enable transparent hybrid environments that combine Office 365 Exchange Online and local Exchange deployments. This permits you to have some Exchange mailboxes located at your corporate datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist your organization with any phase of planning, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can deliver occasional expertise to help you resolve challenging technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Office 365 solution is carried out on time and within budget.
Progentís computer outsourcing support offerings for small businesses include designing Windows XP, .NET Server, and BackOffice systems, coordinating migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk Call Center, remote and on-site troubleshooting, resolving stubborn IT issues, and creating a company-wide security plan. Progent can show you how to enhance system reliability and throughput via fault-tolerant configuration, resilient network topology, and proactive server monitoring. Progent also offers special project help for large-scale upgrades and can help with requirements assessment, resource identification, BOM development, sourcing qualification, procurement coordination, and professional documentation. Progentís computer outsourcing service also includes education for office productivity products such as Microsoft Office.
Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to design, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco appliances for streamlined management.
Progent's Microsoft and Cisco premier network engineers offer advanced support for a broad range of technologies and can deliver that assistance remotely anywhere in the U.S. or in person in major cities across the country and anywhere in . Progent offers remote support for networks powered by Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that include a mix of Microsoft and UNIX-based platforms. Progent also offers the expertise of Cisco CCIE infrastructure engineers for complex connectivity problems, plus the support of CISSP and CISM-accredited security engineers to handle high-level security design and troubleshooting. Progent has provided remote troubleshooting to businesses in every state in the United States.
VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you orchestrate, automate and test a repeatable runbook for recovering services rapidly after a breakdown. SRM supports centrally managed and automated disaster recovery, application mobility, plus transparent site relocation, failback and re-protect. Site Recovery Manager also enables transparent testing for site recovery, upgrades and patches and can produce reports to verify complete service restoration, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to help your organization to design, configure, test and administer a DR solution powered by VMware SRM.
Progent can provide affordable remote and on-premises support to assist organizations of any size to migrate any portion of their critical IT resources to Google Cloud Platform services. This can save management hassle and hardware costs and enable the use of Google's cutting edge machine learning technology. Progent can help you with every phase of Google Cloud Platform integration including needs analysis, readiness assessment, architectural design, pilot testing, configuration, administration, performance tuning, software license management, disaster recovery solutions, and security.
Progent's Microsoft engineers offer in-depth support in deploying, managing and troubleshooting all versions of Project, Microsoft Project Server, and Project Online and can provide a wide variety of affordable online consulting services following industry best practices to help businesses of all sizes to get all the benefits of this powerful project management solution. Services available from Progent include solution planning, software configuration and upgrades, setting up safe file and status sharing among local and offsite users, network infrastructure optimization, and customized webinar training.
To deliver economical network services for small businesses, Progent offers comprehensive computer outsourcing plans that give small offices quick access to technical help without forcing you to recruit, train, and maintain an expensive in-house computer support team. Progentís IT outsourcing services offer you an affordable way for creating a secure and reliable system for your favorite Windows business productivity products such as Microsoft Office XP and Office 2003.
Progent offers consulting for security testing software including LANguard from GFI for performing a variety of programmed system auditing scans to identify potential security problems. Progent has broad experience with network auditing tools and can show you how to make sense of audit reports and react appropriately. Progent can help you build protection into your company processes, configure auditing software, define and implement a protected system architecture, and suggest procedures to optimize the safety of your network. Progent's security engineers are able to help you set up a firewall, design safe remote access to email and data, and integrate virtual private network. Progent's accredited security consultants can validate the security of web-based software and can provide comprehensive information security tests of company-wide security to determine your company's compliance with recognized international security standards including FISMA, NIST, and ISO.
Progent provides live online instruction for a range of client apps and operating systems such as Office and Office 365 Excel, Word, Publisher and Project plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Remote training provides the benefits of conventional in-person seminars, including immediate interaction between students and trainers, but avoids the expenses of travel and the challenge of trying to synchronize the schedules of multiple trainees. Available to single students or groups of all sizes, Progent's live online training allows the instructor to conduct the class from a remote facility while the clients can be dispersed throughout a campus or across the the U.S. Live online training utilizes powerful teaching mechanisms like virtual white boards, real-time questions, and collaborative desktops. Sessions can be short and targeted to specialized subjects or longer in duration and wider in scope.
Progent offers nationwide remote help and consulting services for businesses who operate macOS and OS X networks or whose IT systems include a mix of Apple Mac and Microsoft Windows technology. Progent's consultants offer Mac users a range of services such as desktop assistance, upgrading to the latest edition of macOS from other earlier versions of macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist your business with iPhone and iPad support, or moving to iCloud services. Online IT help provides optimum return for your information technology dollar by extending client productivity and shortening the time billed for computer repair services. Sophisticated online access technology and skilled service specialists and consultants combine to enable Progent to solve most network problems without wasting time and expense by going to your site. In most of cases your IT problems can be remediated by telephone or through a combination of phone support and online network analysis. Progent can make available Cisco CCIE network engineers and CISSP premier security specialists to help with the most challenging network problems.
Progent's Apple Mac experts can promote the creative facets of Macintosh environments by offering help services and training in imaging, audio, and video. Progent's consultants can provide help in a variety of Apple Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video production studio.
Progentís Disaster Recovery/Business Continuity consultants offer extensive experience assisting small and mid-size organizations to reduce system downtime by offering affordable remote consulting for disaster recovery/business continuity (DR/BC) planning, high-availability IT infrastructure, data backup and restore systems, and non-disruptive system maintenance. Progentís business continuity experts can help you to develop and test a sensible business continuity strategy that aligns with your business goals and budget. Progentís disaster recovery specialists can assist you to design, deploy, and manage fault-tolerant technologies such as non-stop Internet access, virtualization, fail-over clustering, load balancing, continual off-site backup, and multi-location data centers.
Dynamics GP 2015 R2 (formerly Great Plains) introduces a new architecture that improves cloud integration, supports the most popular smart phones and tablets, permits one-time login with Microsoft Azure Active Directory, and strengthens security and compliance. Dynamics 2015 R2 also streamlines reporting, incorporates nine new Workflows, expands the Web Client, and adds more than 100 improvements to its library of applications. Progent's Microsoft-certified consultants offer the broad knowledge and experience to resolve the many technical and business challenges involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist your organization to carry out an efficient migration that will optimize the return on your investment in this powerful product.
Progent's consultants can provide Mac users a variety of services including workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server expertise, security services, and custom training. Progent can assist clients to migrate to macOS from OS X or other earlier versions of Mac OS X and Progent can offer expertise with macOS and Mac OS X applications. Progent can also help you with iPhone support and iPad management, or moving to Apple's iCloud services. For computer networks built solely on Apple macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of planning, configuring and maintaining a network environment that is available, secure, efficient and aligned with your company's objectives.
Progent's Microsoft-authorized consultants can show you how to evaluate the business case for implementing Microsoft SharePoint 2007, consult with you on the most appropriate version of SharePoint for your circumstances, offer configuration and integration services, help you to install Microsoft SQL Server as a supporting database, improve your network infrastructure, integrate your standard and customized application programs to operate with Microsoft SharePoint 2007, develop a comprehensive security strategy that incorporates portal solutions, and deliver maintenance and Help Desk services.
Microsoft Office for Mac allows Apple Macintosh users to run the world's most familiar business applications. Progent's Apple-certified Macintosh consultants can show you how to configure Mac Office on a multi-vendor network combining Apple OS X and Windows-powered computers so that Mac users can take advantage of the new features in Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who use Windows. Progent's engineers have expertise with both Mac and Windows platforms and can support environments that mix Apple Macintosh with Microsoft Windows computers with extensive resource sharing, or environments which carefully limit collaboration between Apple Mac and Windows systems.
Offsite Managed Backup and Recovery Services Consulting Services
System Center 2016 Data Protection Manager provides near-continuous backup and simplified recovery functions for Microsoft networks. Data Protection Manager 2016 offers application-aware backup for critical workloads like SQL Server, Exchange and SharePoint, protects Windows and Linux VMs, works with VMs running on Hyper-V and VMware, and can use Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified consultants can help businesses of any size to plan, deploy, administer, and repair a multi-site backup/restore solution powered by System Center 2016 Data Protection Manager. Progent can assist you to migrate from a previous release of DPM or from an outdated solution, and Progent can tune your DPM 2016 ecosystem for on local, hosted, cloud-based or hybrid deployments. Progent offers remote or onsite support and can provide occasional guidance to resolve challenging issues or provide end-to-end project management or co-management services to make sure you complete your Data Protection Manager 2016 initiative on time and on budget.
ProSight Data Backup and Restore Services Engineer
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience configuring ISA Server-based security installations for IT networks with multiple offices, remote workers, and mission-critical web applications. Progent's Microsoft Firewall experts can help your small business in planning and implementing an installation of ISA 2000 Server or ISA 2004 Server that supports your network protection requirements without adversely limiting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent's expert consultants can show you how to define and deploy an efficient in-place Exchange Server 2007 upgrade plan that minimizes network downtime, reduces long-term service demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multiple server or multi-location migrations, Progent has the experience to complete your move rapidly and affordably. Progent's Microsoft Exchange 2007 help, troubleshooting, and design offerings include expertise with the configuration of outside vendor enhancements of Exchange 2007 Server and the design of unified messaging solutions powered by Microsoft Exchange 2007 Server.
E-Mail Guard is Progent's affordable anti-spam and antivirus service that gives small companies enterprise-quality protection against spam, viruses, directory harvesting, and other types of e-mail-based attacks on IT systems. E-Mail Guard is based on Postini's perimeter management technology, a comprehensive library of web-based spam filtering and anti-virus services that ward off email attacks before they can breech the corporate firewall. Perimeter Manager also allows administrators track and manage their email systems, irrespective of server platform, hardware technology, or geographic location.
ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller businesses to map out, monitor, optimize and debug their networking hardware such as routers and switches, firewalls, and access points plus servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are kept current, captures and displays the configuration of virtually all devices connected to your network, monitors performance, and sends notices when problems are discovered. By automating time-consuming management processes, WAN Watch can cut hours off common chores such as network mapping, reconfiguring your network, finding appliances that need important software patches, or isolating performance bottlenecks.
Progent's Wireless Consulting Services provide a convenient, economical way for companies of all sizes to configure, manage and troubleshoot cutting edge wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to design and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and web-based applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent's ProSight family of managed services are designed to provide businesses who have minimal in-house network administration and support teams with low-cost access to world-class management tools and technical expertise. Advantages of the ProSight line of managed IT services include fixed network maintenance expenses, smart automation of routine management processes, ongoing adoption of the latest information technology, smooth transition from legacy technology to current solutions, close alignment of computer technology with strategic objectives, access to seasoned IT experts, and allowing management to focus on business instead of ever-changing computer technology.
Progent's Data Center engineers can show you how to find fault-tolerant data centers that meet the specific requirements of your business. High availability Internet Data Centers are especially attractive to small companies due to of their low cost and simplified logistics compared to taking a do-it-yourself approach. Attempting to create an on-site data center that offers even a basic degree of fault tolerance is too expensive for the majority of small organizations. Progent can help you reap all the advantages of non-stop data centers and 24x7 colo sites by providing a full range of engineering and support services.
Progent's Cisco CCIE network infrastructure experts can help you to set up, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone expertise, and CUCM/CallManager software support.
Progent can help your business to deploy Cisco Wi-Fi controllers to manage Wi-Fi LANs of all sizes. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi environment or carry out a smooth migration to Cisco's modern wireless controller technology.
Remote Offsite Managed Backup and Recovery Services Consult
The ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone discussion with a Progent backup/recovery expert. The interview is intended to evaluate your company's preparedness either to block ransomware or recover quickly after a ransomware attack. Progent will consult with you directly to collect information about your existing AV defense and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply best practices to deploy an efficient AV and backup/recovery environment that minimizes your vulnerability to ransomware and meets your business requirements.
Progent offers enterprise customers the services of a certified NetApp consultant to deliver remote or onsite support for NetApp's entire family of SAN products including ONTAP data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVauly continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Areas of NetApp SAN technology supported by Progent include SAN dsign, cloud integration, virtualization, migrations, non-disruptive patching, system management, information assurance, disaster recovery, and remediation. Progent can provide Tier 3 support to assist you to resolve issues with NetApp SAN storage deployments efficiently based on best practices.
Progent's MS Exchange Hosting and Management Services offer an enterprise-class data center that features backed-up electrical and environmental control systems, round-the-clock staffed security and IT support center, plus failover access to tier-1 Internet service providers. Hosted Microsoft Exchange servers are configured as virtual servers for high uptime, smooth expandability, and rapid recovery. Progent's services include integration with your network, connectivity with mobile computing devices, automated monitoring of performance and network security, spam and virus filtering, patch and service pack control, Contact Center support, per-day data backup, and full email administration support.
When conducting IT tasks for corporate customers, Progent follows a phased approach based on specified milestones so as to achieve budgetary, scheduling and technical targets while minimizing productivity disruption. Progent's Enterprise Services Project Methodology follows accepted project management standards based on the best practices described by the Microsoft MSF methodology which includes requirements definition, architecture proposals, pilots, design adjustments, and expert deployment. All phases are documented to make available a comprehensive description of IT services delivered and to assist in downstream system support.
Progent's Microsoft-certified experts can provide computer help and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progentís support professionals can show you how to design, deploy, maintain and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Windows Hyper-V, Lync Server, Project Server, and System Center Operations Manager.
Progentís certified Cisco network security consultants offer high-level PIX Firewall and ASA Firewall consulting services including architecture, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and software policy enforcement, mutlivector attack protection, and safe access services. Ranging from economical, plug-and-play desktop devices for small and home businesses to modular gigabit appliances, Cisco PIX and ASA Firewalls provide advanced security, high throughput, and excellent availability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed platform, eliminating possible OS-specific security gaps.
Progent's Microsoft-certified consultants can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout plans, tune your network infrastructure for local, multi-location, cloud-based, and partial-cloud datacenters, educate your IT management staff, create an enterprise-wide security strategy, streamline IT management, assist with creating applications, and generate and test a disaster recovery/business continuity plan.
Progent can provide affordable remote consulting to assist businesses to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design, pilot testing, deployment, administration, performance optimization, licensing management, disaster recovery solutions, and security.