Progent's Mac support consultants can assist you with a wide range of system infrastructure areas such as network architecture, off-site and mobile access, internetwork communication, protection, and emerging technologies such as Voice over IP and fast wireless connectivity. For business networks based exclusively on Mac OS X or for environments that use a combination of Mac, Linux and Windows based servers and workstations, Progent has the knowledge and depth to handle the challenge of designing, integrating, and supporting a system infrastructure that is reliable, secure, productive and supportive of your business goals. Progent can show you how to configure Apple's Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Xsan SAN systems. Progent can also provide certified professionals to help you with Cisco routers and switches.
Microsoft Lync Server 2010 supports IM, Presence, voice/video conferencing, desktop sharing, as well as IP-based and traditional PSTN telephony. Lync Server 2010 can extend the functionality of Microsoft Exchange Server, SharePoint and Office desktop or cloud-based Microsoft 365 and simplify management through integration with Windows AD. Lync can also reduce expenses by doing away with VoIP equipment and subscription fees, PBX systems, or conventional video conferencing solutions. Progent's certified IM and Presence experts offer remote and onsite support to help your company to manage and repair your current Lync 2010 environment or assess the benefits of migrating from Lync to Skype for Business, which is Microsoft's new release of the product family. Progent can also help your organization to plan and execute an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Progent offers access to the affordable support of online Internet connectivity consultants to assist your organization to assess or update your ISP services so your Internet connectivity solution matches your business requirements. Services provided by Progent's engineers include evaluation of your existing bandwidth utilization, vendor and service plan analysis and selection, network provisioning, and overseeing a smooth move to a new carrier and/or service arrangement. Provisioning can include optimizing current routers and switches and deploying new ones, implementing firewalls, and upgrading dependable BGP architectures.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates more than a quarter century of experience helping manufacturing and distribution companies to simplify complicated supply chains and improve the efficiency of critical business processes to bring products to market quickly and meet customer commitments dependably. Progent offers the expertise of an ERP consultant with over 20 years of background with the SyteLine/CloudSuite Industrial platform. Progent offers remote or on-premises consulting that can range from as-needed guidance to comprehensive solution planning and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Excel and SQL integration, disaster recovery planning, and DBA services.
Progent can help your business to plan a migration to Microsoft Teams from Skype for Business or Lync Server and install, manage, and debug a cloud or mixed implementation of Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
Progent's certified engineers can help your company to pilot Microsoft Windows 7 to confirm application compatibility and to check its speed and stability running with your applications. Progent can also show you how to evaluate the likely business advantages of moving to Windows 7. If Microsoft Windows 7 makes sense for your business strategy, Progent can help your IT organization to design and carry out a smooth upgrade to Windows 7 from a your current version of Microsoft Windows.
Progent can provide the guidance of a CRISC-certified risk management expert to assist you to plan and implement an enterprise risk management (ERM) solution based on best practices promoted by CRISC and crafted to match your company's risk tolerance, business objectives, and budgetary guidelines.
Progent's Sun Solaris family support services offer small and mid-size companies and developers assistance with administering and maintaining Solaris environments that operate with Microsoft-powered technology. Progent offers your organization contact with Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad array of experience provides you with a convenient one-stop source to help you create and manage a protected and robust mixed-platform connectivity and communications environment that allows Sun Solaris and Microsoft interoperability by combining MS Windows with major variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Progent's Microsoft-certified consultants offer computer help and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's support professionals can show you how to plan, integrate, troubleshoot and manage the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Lync Server, Project Server, and Microsoft System Center Operations Manager.
For desktop virtualization, Progent can provide the support of a Citrix XenDesktop consultant who can help your company to design a XenDesktop solution that maximizes the business value of your information system; integrate XenDesktop software with your physical and virtual servers, user computers, and printers; migrate your existing desktop virtualization software to current releases of XenDesktop; and provide advanced remote technical support. Progent can also instruct your network managers to adhere to industry leading practices to maintain your XenDesktop solution efficiently.
Progent offers cost-effective online support to assist companies to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design, pilot testing, deployment, administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance.
Microsoft Dynamics GP 2015 R2 features a revamped design that improves cloud integration, supports the most popular smart phones and tablets, permits single sign-on with Microsoft Azure Active Directory, and tightens security. Microsoft Dynamics 2015 R2 also streamlines reporting, incorporates new Workflows, extends the Web Client, and delivers over 100 enhancements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the broad technical skills and experience to resolve the critical IT and business issues involved with upgrading to Dynamics GP 2015 R2 and can assist your organization to carry out an efficient migration that will maximize the business value of your investment in this mission-critical platform.
ProSight Data Protection Services ECHO from Progent offer small and mid-sized organizations a low cost and fully managed service for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight Data Protection Services automates your backup processes and enables rapid recovery of critical data, apps and virtual machines that have become lost or damaged due to hardware failures, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's disaster recovery consultants can provide advanced expertise to configure ProSight Data Protection Services to to comply with regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your critical data.
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure top performance and dependable uptime for critical applications by providing centralized, cross-platform tracking of IT infrastructure installed across on-premises systems and private and public clouds. Progent's consulting team offers world-class online and onsite support to assist businesses of any size to design, implement, tune, enhance and repair Operations Manager 2016 deployments. Progent can help you to migrate to SCOM 2016 from earlier versions or from other IT infrastructure monitoring platforms, or integrate multiple monitoring tools into a unified infrastructure management ecosystem. Progent can also show you how to expand your Operations Manager 2016 scope to include resources hosted on public clouds including Microsoft Azure and Amazon AWS.
Progent's Microsoft-certified consultants have over 10 years of experience designing, implementing, optimizing and troubleshooting Microsoft SCOM environments and can provide organizations of any size advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that provides the performance and resilience required to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs according to leading practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can provide responsive online or on-premises troubleshooting to assist you to remediate serious problems detected by Microsoft SCOM 2012.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to streamline their operations by automating key sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can expand their market, lower their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development team and provide application programming, workflow integration, project management support, and training so you can cut development time and costs and expedite your ROI.
System Center 2016 Operations Manager helps to promote consistent performance and dependable availability for key applications by providing centralized, mixed-platform tracking of IT resources deployed across local systems and cloud environments. Progent's SCOM consulting group can provide advanced remote and onsite support to assist organizations of any size to design, implement, optimize, enhance and troubleshoot Operations Manager 2016 solutions. Progent can assist your company to move to SCOM 2016 from older versions or from other monitoring products, or combine a variety of monitoring systems into a unified IT management solution. Progent can also help you expand your SCOM 2016 scope to incorporate infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.
Progent uses a sophisticated service reporting system that stores and formats detailed documentation for all delivered support activities. Unlike some independent consultants or small service firms who provide scant documentation or specifics of services performed, every service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the service documentation transmitted by each consultant to every client. The practice of documenting and organizing service activity results in more efficient service and avoids a slew of common misfortunes such as when a service client is effectively held captive to a consultant who won't let go of vital service information.
Citrix offers a comprehensive family of products that provide enterprise-class manageability, expandability, and responsiveness for virtualizing servers and for server-based delivery of virtual Windows desktops and applications. For delivering virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix offers Citrix XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can help your company to evaluate the business benefits of Citrix technology and help you plan, validate, deploy, troubleshoot, and support Citrix virtualization platforms.
Progent offers national remote help and consulting services for companies that operate Apple Mac networks or whose information systems feature a combination of Apple macOS and Mac OS X with Microsoft products. Progent's consultants can provide Apple macOS and Mac OS X clients a range of IT services such as desktop assistance, migration to the current edition of Mac OS X from legacy versions of Apple macOS and OS X, plus help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with iPhone and iPad support, or migrating to iCloud. Online network consulting provides maximum leverage for your IT budget by extending client productivity and shortening the hours billed for computer analysis and repair. Advanced remote support utilities and skilled service specialists and consultants allow Progent to solve the majority of IT problems without wasting time and expense by traveling to your site. In most of situations your IT problems can be dealt with over the phone or through a combination of phone help and online network analysis. Progent can make available Cisco certified CCIE network engineers and CISA certified security professionals to assist with the toughest system issues.
Progent can assist you to utilize Cisco's networking technology to build a solid basis for your local, private cloud, or hybrid-cloud data center and streamline operations in key areas such as compute and storage consolidation, security and compliance, versatility, availability, and recoverability.
Progent's ProSight Virtual hosting services offer small and midsize companies a variety of advantages including lower capital expenditures, reductions in operational expense, better management focus, enterprise-class protection, greater fault tolerance, and business continuity.
Progent's Microsoft and Cisco certified experts provide several ways to help medium-size and large companies create a cost-effective and productive internal Network Support Helpdesk. Progent's consulting services include Return on Investment evaluation, process study and improvement, executive reporting, education of in-house personnel, and documentation of procedures. Progent's Software Selection and Deployment Services help businesses analyze the various top level Help Desk software packages available and decide which packages might be excessively expensive, miss critical features, or align poorly with your company's corporate culture. Progent also provides temporary staffing for businesses who need to reinforce their internal Help Desk staff for special tasks or to fill in for absent or incapacitated personnel.
Progent's veteran group of network consultants and subject matter specialists have extensive background providing remote and onsite assistance for businesses of any size who want to incorporate Android phones into their IT systems so that mobile clients can communicate and collaborate from virtually anywhere. Progent has the breadth of know-how to resolve network issues that span multiple vendors and that entail a combination of older and up-to-date technology. Progent offers cost-effective remote expertise to help you with any aspect of designing, deploying, managing and maintaining your BYOD solution. Progent can provide as-needed support to help you to handle particularly challenging IT issues, or Progent can provide outsourced or co-sourced project management services to help you complete strategic network projects on schedule and on budget. Progent can assist with on-premises, cloud-based, or hybrid networks and can provide support for operating systems, apps, management utilities and hardware infrastructure. Progent also can provide specialized group or one-on-one training to help you manage and operate Android phones efficiently.
Progent's Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for piloting mission-critical applications, developing cost-effective system upgrade methodologies, assessing and optimizing performance, planning or verifying disaster recovery strategies, mitigating compatibility issues, and establishing training environments for new technologies. For Progent customers who lack adequate in-house resources to assemble effective test environments, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep vital network initiatives on schedule.
DoubleTake/Carbonite Software offers a family of products designed to deliver small businesses a range of cost-effective solutions for replicating and recovering vital workloads including Exchange Server, SQL Server, Blackberry, and SharePoint. Progent's disaster recovery planning experts have in-depth experience integrating DoubleTake/Carbonite products into small company information networks to create an advanced state of availability and disaster recovery capability at a budget-friendly cost.
Progent's wireless IP phone configuration and troubleshooting experts can provide remote and on-premises assistance to help you create and administer a Cisco Wi-Fi VoIP phone deployment by providing integration services that range from debugging the configuration of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for modernizing the wireless architecture of an entire campus.
Progent's Solaris platform support experts offer small businesses and developers support for administering and supporting Sun Solaris systems that operate with Microsoft-based technology. Progent can give your business access to Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This broad array of experience offers you a convenient one-stop source to help you build and maintain a secure and robust cross-platform network and communications solution that allows Solaris and Microsoft interoperability by combining MS Windows with popular variants of UNIX including Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map, track, optimize and troubleshoot their connectivity appliances such as routers, firewalls, and access points as well as servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network maps are always current, captures and manages the configuration information of almost all devices on your network, monitors performance, and sends notices when problems are detected. By automating complex management activities, WAN Watch can knock hours off common tasks like network mapping, expanding your network, locating devices that require important updates, or resolving performance problems.
Progent's short-term IT staffing services enable organizations to meet the need for network support personnel without incurring the expense and hassle associated with identifying and recruiting reliable technical workers and without adding to your permanent head count.
Citrix offers a comprehensive line of products that provide enterprise-level manageability, expandability, and responsiveness for server virtualization and for server-based distribution of Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified consultants can help you to assess the business advantages of Citrix technology and help you design, test, implement, troubleshoot, and maintain Citrix virtualization platforms.
Progent can assist your organization to plan a migration to Teams from Skype for Business and install, administer, and debug a cloud-based or hybrid implementation of Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your PBX.
Progent provides high availability load balancing support covering network load balancing, load balanced applications, network infrastructure routing, and content dispatching technology such as Cisco Content Engine. fault tolerant load balancing providers for which Progent offers consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks 3-DNS.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior-based machine learning tools by SentinelOne to guard endpoint devices as well as physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily escape legacy signature-matching AV products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a single platform to automate the entire threat progression including filtering, detection, containment, cleanup, and forensics. Key capabilities include single-click rollback with Windows VSS and real-time system-wide immunization against new threats.
Microsoft Small Business Server is a low-cost collection of server products that provides the foundation for a powerful but easy-to-manage information. The inter-connectivity requirements of the Microsoft .NET components included with Microsoft Small Business Server calls for a network consultant with real-world expertise and broad knowledge in planning and implementing cohesive and comprehensive information technology systems. Progent's Microsoft-certified experts have broad backgrounds with the technologies built into SBS 2011 and SBS 2008. This expertise ensures you success in installing, administering, and troubleshooting IT solutions powered by the Microsoft SBS suite of servers and applications.
Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size organizations to obtain an unbiased evaluation of the overall health of their information system. Based on some of the top remote monitoring and management tools in the industry, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits help you see how closely the configuration of your essential infrastructure devices adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI such as a cleaner and safer AD environment. Both options also offer the ongoing advantages of advanced remote network monitoring and management technology. These advantages can include simpler network management, better compliance with government and industry security standards, higher utilization of IT assets, quicker problem resolution, more dependable backup and restore, and less downtime.
Progent's certified engineers offer computer help and network consulting expertise for Microsoft Exchange 2003 Server, Windows Server 2003, and for the entire family of Microsoft Servers. Progent's upgrade, integration, management, and troubleshooting services for Microsoft Exchange 2003 Server include planning, installation, project management, local and remote technical support, Help Desk Call Center support, expert security consulting, and comprehensive IT outsourcing.
Online Consulting Cloud Backup Security and Compliance
Progent's Microsoft-certified Windows 2003 Server consultants can provide network help and expert consulting services for the complete line of Microsoft .NET Servers, Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Microsoft Windows Server 2003 upgrade, integration, update, and maintenance services include system design, installation, project management, in-person and remote network support and repair, Help Desk services, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Offsite Managed Backup and Recovery Services Services
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds creating corporate security solutions for information systems with many locations, remote users, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size company plan and deploy an installation of Microsoft ISA Server 2004 that supports your IT security needs without limiting your productivity.
Progent's expert support team can show you how to design and implement an efficient in-place Microsoft Exchange 2003 upgrade plan that avoids network downtime, reduces long-term service demands, and makes your Exchange Server 2003 easy to manage. For complex multiple server or multi-location migrations, Progent offers the knowledge and experience to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and consulting offerings include assistance with the integration of third-party enhancements of Exchange 2003 Server that are in keeping with your business needs.
With Catalyst switches for small and medium-sized businesses, Cisco enables companies to gain all the benefits of bringing smart traffic control into their IT infrastructures. Cisco's switch technology makes it possible to deploy capabilities to make your IT network sufficiently robust to accommodate time-critical needs, scalable to facilitate future growth, safe enough to protect restricted data, and capable of differentiating and managing traffic flows to streamline network operations. Progent's CCIE and CCNP certified consultants can show you how to select and integrate Cisco Catalyst switches appropriate for your company. Also, Progent's certified security specialists can show you how to create a strategic protection policy and set up Cisco switches so they help support your security strategy. Catalyst switches that Progent supports include the Cisco Catalyst 2940 switches, Cisco Catalyst 3560 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.