ProSight Data Protection Services offer small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). ProSight DPS automates and monitors your backup processes and enables fast restoration of critical data, applications and virtual machines that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images. Critical data can be backed up to the cloud exclusively or mirrored to cloud and on-premises storage for greater resilience.
Offered as a low-cost, flat-rate monthly service, ProSight DPS is a software-only BDR solution that requires no specialized hardware or other costly upfront investment. ProSight DPS includes unlimited backup to any local SAN, NAS or USB device. Pricing for cloud storage is based on the capacity required. Bare Metal Restores (BMR) allow rapid recovery of physical and virtual machines by avoiding the configuration issues associated with physical-to-physical and physical-to-virtual recoveries. You can use BMR restores to like or dissimilar hardware, and you can use point-in-time restores.
ProSight Data Protection Services incorporate tools from some of the industry's top BDR technology companies and offer military-grade security to meet all major compliance regulations including HIPAA, FIRPA, FINRA, PCI and Safe Harbor. Progent uses an enterprise-class remote monitoring and management (RMM) system to create, configure, monitor and manage your BDR solution and Progent's Microsoft-certified consulting team and certified VMware consultants can help you restore your data quickly in case of a catastrophe.
Key Features of ProSight Data Protection Services
ProSight DPS offers a variety of features that deliver advanced backup and fast recovery capabilities at a price small and mid-size organizations can easily afford. These include application-aware backup and recovery for Microsoft Exchange and SQL, fast recovery of Hyper-V and VMware virtual machines, compliance with industry and government regulatory requirements, and support for unlimited local storage. If you choose the cloud backup option, your data is protected at two mirrored Tier 4 datacenters located in Los Angeles and Boston. A third datacenter in Montreal allows compliance with Canadian regulations on data management. Most importantly, ProSight DPS gives you access to the expertise of Progent's seasoned IT consulting team as a single point of contact to help you resolve virtually any technical issue.
Key features of ProSight Data Protection Services include:
Enterprise-class Data Protection
Fast and Reliable Recovery
- SQL-native and Exchange-native data protection technology supports non-disruptive backups of Microsoft SQL Server and Exchange Server instances, simplifies the configuration of incremental backups, and makes sure your vital business data is protected.
- The ability to throttle bandwidth and schedule backups can prevent productivity loss due to overloaded networks.
- Support for backing up and restoring System State allows fast recovery of systems responsible for managing your application settings, user permissions, profiles and other critical information.
- ProSight DPS scales to match your business requirements. Your critical data will continue to be protected in case you exceed your storage quota before you revise your service plan.
- You can request that a deleted file be archived for any length of time so that it can be easily recovered for audits, litigation, or any other purpose.
- Data restoration takes less time than with consumer-grade backup solutions. For example. ProSight DPS tested three times faster than Mozy. Another major factor that shortens disaster recovery time is the experience Progent's consultants offer for integrating your recovered data back into a cohesive system.
- In case of a site recovery or any other scenario that requires large amounts of data to be restored, Progent can copy your recovered data to a drive and ship the drive overnight to your site in order to avoid WAN bandwidth constraints.
- The dual-coast datacenters which host ProSight's cloud services are Tier 4 facilities with 99.995% availability and mirror one another, so your data can always be backed up and restored.
- ProSight DPS data protected in the cloud is stored in two SSAE-16-certified datacenters in Boston and Los Angeles. The datacenters feature biometric controlled access, 24x7 monitoring, power backup and redundant Internet connections.
- ProSight DPS uses 256-bit AES encryption and a private encryption key to secure your data. 256-bit AES encryption is used by DoD, approved by NSA, and has never been cracked. Encrypted data is transferred over 128-bit SSL, which is used by financial institutions in online banking. Onsite and in-transit encryption allows compliance with industry and regulatory security standards.
- Private encryption gives you sole control over who can access your data. Consumer BDR products typically do not offer private-encryption but rely instead on a system-generated encryption key. This means your BDR provider may be able to access your sensitive data.
Download ProSight Data Protection Services Datasheets
- The ProSight DPS solution for data backup, encryption, retention, and private encryption key allows small and mid-size organizations to demonstrate compliance with major federal and industry data security regulations and standards such as HIPAA, FINRA, PCI, Safe Harbor and FERPA.
To download a PDF datasheet describing the key features of ProSight Data Protection Services, click:
Progent's ProSight Data Protection Services Datasheet. (PDF - 89 KB)
To download a PDF datasheet comparing ProSight Data Protection Services with consumer-grade BDR products, click:
Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB)
Other ProSight Managed Services Available from Progent
In addition to ProSight Data Protection Services, Progent's ProSight suite of network management services includes other affordable, flat-rate managed service packages that address crucial facets of your information network such as security, network infrastructure management, and email filtering. By partnering with the industry's most innovative technology vendors, Progent can offer small and mid-size organizations the benefits of the same advanced technology used by some of the world's largest enterprises. Managed services available from Progent include:
Download Progent's 10 Benefits of Managed IT Services White Paper
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior-based analysis technology to guard physical and virtual endpoint devices against new malware assaults such as ransomware and email phishing, which routinely escape traditional signature-based AV tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a single platform to automate the complete threat lifecycle including protection, infiltration detection, containment, cleanup, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection: Endpoint Security and Exchange Filtering
ProSight Enhanced Security Protection managed services deliver affordable multi-layer security for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP delivers firewall protection, intrusion alarms, device management, and web filtering via leading-edge tools incorporated within a single agent managed from a unified control. Progent's data protection and virtualization experts can assist you to design and configure a ProSight ESP deployment that addresses your company's specific needs and that allows you achieve and demonstrate compliance with government and industry information protection standards. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for immediate action. Progent's consultants can also assist your company to install and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of leading data security vendors to deliver web-based control and world-class protection for your email traffic. The powerful structure of Progent's Email Guard integrates cloud-based filtering with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from making it to your security perimeter. This decreases your exposure to inbound attacks and saves system bandwidth and storage space. Email Guard's onsite security gateway device provides a deeper layer of inspection for incoming email. For outbound email, the onsite gateway provides AV and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Exchange Server to track and protect internal email that stays inside your security perimeter. For more details, see Email Guard spam and content filtering.
- ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to map, monitor, reconfigure and troubleshoot their networking hardware like routers, firewalls, and wireless controllers plus servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always current, copies and manages the configuration of almost all devices connected to your network, monitors performance, and generates alerts when potential issues are discovered. By automating tedious management and troubleshooting activities, WAN Watch can cut hours off ordinary chores such as network mapping, expanding your network, locating devices that require important software patches, or isolating performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.
- ProSight LAN Watch: Server and Desktop Remote Monitoring
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management technology to help keep your network running at peak levels by checking the health of critical assets that power your information system. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT staff and your Progent consultant so that any looming issues can be addressed before they have a chance to disrupt productivity. Learn more about ProSight LAN Watch server and desktop monitoring consulting.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual host set up and managed by Progent's IT support experts. Under the ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS platforms, and the applications. Because the system is virtualized, it can be ported easily to an alternate hardware environment without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect data related to your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or domains. By updating and organizing your IT documentation, you can save up to half of time spent searching for vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether youíre making enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require the instant you need it. Read more about Progent's ProSight IT Asset Management service.
To download a white paper explaining why managed services are rapidly replacing the traditional break/fix model of IT support for small and mid-size organizations, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size businesses to obtain an unbiased assessment of the health of their information system. Based on some of the top remote monitoring and management (RMM) tools available, and supervised by Progent's certified group of IT experts, ProSight Network Audits help you see how well the configuration of your essential network assets adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits such as a cleaner Active Directory (AD) system. Both versions also include a year of cutting-edge remote network monitoring and management. Advantages can include lower-cost management, improved compliance with data security requirements, higher utilization of network assets, faster problem resolution, more reliable backup and restore, and less downtime. Read more information about Progent's ProSight Network Audits network infrastructure assessment.
Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief discussion with a Progent information assurance expert. The interview is designed to assess your company's ability to block ransomware or recover quickly after an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to gather information concerning your existing security profile and backup procedures, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to create an efficient AV and backup/recovery system that minimizes your vulnerability to ransomware and meets your company's requirements. For more information, see Progent's ProSight Ransomware Preparedness Report Service.
The Progent Advantage
Progent maintains a roster of more than 100 information technology consultants with certified expertise in the key technologies used to build and manage small and mid-size business networks. This allows Progent to integrate ProSight Data Protection Services into a comprehensive information technology solution that delivers maximum business value. In addition to Hyper-V, VMware, Exchange and SQL Server expertise, Progent offers online and onsite access to certified Cisco CCIE network consultants to help you design and troubleshoot an efficient infrastructure for a private or hosted datacenter or for a hybrid network that combines on-premises and cloud-based resources. Progent's disaster recovery consultants can help you create, test and document a full-fledged disaster recovery/business continuity plan to help you return to operation quickly in case of a catastrophe.
Progent's GIAC-certified information assurance consultants and CISSP-certified cybersecurity and compliance experts can help you plan and test a company-wide security strategy that encompasses every aspect of your network including firewalls, policy definition and enforcement, remote and mobile access, BYOD computing, proactive automated monitoring, web application security, protection against viruses and other malware, spam and email content filtering, data leakage protection, and rights management. To help you validate and maintain the security of small and mid-size business networks, Progent offers specially priced one-time service packages such as network vulnerability assessment and stealth penetration testing as well as ongoing managed services such as Email Guard spam and content filtering.
Contact Progent About ProSight Data Protection Services
To find out more about how Progent can help you set up an affordable, fully managed backup/disaster recovery solution with ProSight Data Protection Services, call 1-800-993-9400 or visit Contact Progent.
Additional Zero-Downtime Solutions Supported by Progent's Consultants
Progent's certified support professionals can help your company to implement an efficient, fault-tolerant network that resolves key problems covering a broad array of infrastructure solutions and operations such as:
Workplace Recovery Planning
Progent's business continuity professionals can help you create a disaster recovery strategy so you can resume network operations in the event of an information system catastrophe. Progent can assist you to define a complete disaster recovery plan that incorporates periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized consultants can also help you create an affordable, high-availability network architecture that addresses reliability issues involving a wide array of network technologies and procedures. For more information, see Disaster Recovery Expertise.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that allows you to orchestrate, automate and verify a repeatable workflow for restoring applications and services rapidly following a breakdown. Site Recovery Manager supports centrally managed and automated recovery, application mobility, plus non-disruptive site migration, failback and re-protect. SRM also supports non-intrusive testing for disaster recovery, updates and fixes and can generate audit reports to verify full service restoration, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consulting expert to help your organization to design, configure, test and manage a disaster recovery system powered by VMware SRM.
NetApp MetroCluster High Availability and Disaster Recovery Software
NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering along with synchronous replication to provide fast, zero data loss disaster recovery (DR) between sites that are up to 300km away from one another. Progent offers online or on-premises access to a certified NetApp MetroCluster consultant who can assist your business to plan, deploy, manage, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that aligns with your technical needs and budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster environment by delivering help with procedures such as assigning shelf IDs, determining plexes layout, setting up volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and verifying your MetroCluster DR system to show adherence with information assurance standards and government requirements.
Microsoft Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery consultants can assist you to design a DR solution based on Microsoft's most advanced Failover Clustering tools including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using commodity hardware, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for fast, economical deployment of a failover cluster quorum arbitration point. To learn more, visit Microsoft Server 2016 Disaster Recovery and Business Continuity Expertise.
Windows Server 2012 Failover Clustering
Microsoft Windows Server 2008 R2 introduced world-class availability and recoverability to Microsoft's failover clustering solution. Windows Server 2012 R2 builds on this foundation and provides important enhancements offering increased extensibility, non-stop disk storage availability for server applications, streamlined management, faster failover, and additional options for designing clusters. To find out more, see Windows Server 2012 Clustering Integration.
High Availability Load Balancing
Progent offers high availability load balancing consulting covering network load balancing, load balanced programs, LAN/WAN backbone routing, and content dispatching technology including Cisco Content Engine. Non-stop load balancing products for which Progent can provide consulting expertise include Microsoft Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP. To read more, go to High Availability Load Balancing.
Progent's Data Center professionals can show you how to select high availability data centers that meet the specific requirements of your business. High availability colocation sites are particularly attractive to small and mid-size companies due to of their affordability and convenience compared to taking a do-it-yourself strategy. Attempting to design an on-site data center that offers even a minimum degree of fault tolerance is too costly for typical small companies. Progent is ready to show you how to reap all the advantages of high-availability colocation facilities by providing a complete range of consulting and support services. To find out more, visit Non-stop Colocation Expertise.
Failsafe Interoffice Connectivity
Progentís multi-site connection professionals can help companies create zero-downtime inter-site connections by means of redundant system architectures featuring transparent failover. Progentís Cisco-certified CCIE engineers can design and implement ultra-reliable Inter-office connections supported by fault tolerant EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over can provide affordable 24x7 interoffice networking. To find out more, visit Non-stop Interoffice Networking.
24x7 Internet Connections
Progent's Cisco-authorized network engineers can show you how to design an economical, high availability Internet connection architecture that can deliver 24x7 Internet access via a wide array of fault tolerant Internet network technologies including high availability BGP, transparent fail-over, and redundant Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert professionals to help you apply the most advanced technology for 24x7 Internet access to create a cost-effective, completely redundant Internet network with automatic failover and other capabilities to create zero-downtime Internet connections. To read more, visit 24x7 Internet Connectivity Solutions.
Backup and Recovery Technology Consulting Services
Progent can provide affordable online access to IT engineers skilled in a broad range of products and services that deliver solutions for backing up Windows, Mac, and Linux physical and virtual servers and workstations as well as laptops and smartphones. Progent can provide consulting support for leading backup products including Acronis, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take Backup, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent can assist your company to install, enhance, or maintain data backup systems for a range of architectures such as local, edge to datacenter, cloud, or hybrid. For details, go to Backup and Restore Technology Expertise.
System Center Data Protection Manager (SCDPM) Backup and Restore Consulting
Progent's certified System Center Data Protection Manager consultants can assist you to develop a practical disaster recovery plan, design an affordable high-availability IT infrastructure, configure a Microsoft System Center Data Protection Manager-powered backup and restore solution, comprehensively test your system, train your administrative personnel or regular consultants how to maintain Microsoft SCDPM, or provide complete IT outsourcing such as remote hosting of Microsoft System Center Data Protection Manager servers in Progent's data center facility. For details, see Microsoft SCDPM Consulting and Support Services.
Barracuda Backup Local, Offsite and Cloud Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup solution can include a purpose-built physical appliance manufactured by Barracuda or a virtual appliance with comparable features but which uses your own storage infrastructure. Barracuda Backup safeguards vital business data produced on-premises, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad range of consulting support services to assist you to plan, configure, manage and repair a backup and disaster recovery solution built on Barracuda Backup. For more information, go to Barracuda Backup and disaster recovery consulting and management.
Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup software provides small businesses a dependable and affordable solution for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted architectures and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Headline capabilities include state-of-the-art inline deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as low as five minutes for minimizing your exposure to data loss, military-grade encryption, granular recovery capability for individual files and emails, extensive support for Windows CSV and VMware vCenter for managing large-scale deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online virtual machines with zero downtime. Progent is an Altaro partner and can provide a broad range of consulting services to assist you to design, install, optimize and troubleshoot a backup/restore system based on Altaro VM Backup software. To read more, visit Altaro VM Backup Consulting.
Consulting for Double-Take Solutions for Backup and Recovery
Double-Take Software offers a family of tools designed to provide small businesses a range of affordable alternatives for replicating and restoring business-critical applications including Exchange, Microsoft SQL, Blackberry, and Microsoft Office SharePoint. Progentís business continuity planning experts have in-depth backgrounds incorporating Double-Take technology into small company IT networks to create an advanced state of availability and business continuity readiness at an affordable price. For details, go to Consulting for Double-Take Software for Backup.
CRISC-Premier IT Risk Management
The CRISC certification program was initiated by ISACA in 2010 to verify a consultant's skills to design, implement, and maintain IS controls to reduce network risk. Progent can provide the services of a CRISC-certified consultant to assist your company to create and execute a business continuity plan based on leading practices identified by CRISC and crafted to align with your organization's risk appetite, business goals, and IT budget. For more information, go to CRISC-Certified network risk mitigation specialists.
Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Because Progent is a Microsoft Certified Partner and provides high-level application expertise for a wide range of business software programs, Progent can help clients to find comprehensive IT solutions that optimize the productivity of your information system. As a Registered Partner with Cisco, Progent can provide the services of certified engineers and specialists with expertise in designing, installing and managing infrastructure environments built on Cisco products. The depth of Progent's IT experience and Progent's sensitivity to the needs of small companies make Progent the ideal resource for building and running an affordable, dependable network.
How to Get in Touch with Progent's Experts for Fault Tolerant System Support
In order to get in touch with Progent about professional expertise for fault tolerant LAN design, phone 1-800-993-9400 or visit Contact Progent.