Disaster Recovery Consulting for

ProSight Data Protection Services offer small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). ProSight DPS automates and monitors your backup processes and enables fast restoration of critical data, applications and virtual machines that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images. Critical data can be backed up to the cloud exclusively or mirrored to cloud and on-premises storage for greater resilience.

Offered as a low-cost, flat-rate monthly service, ProSight DPS is a software-only BDR solution that requires no specialized hardware or other costly upfront investment. ProSight DPS includes unlimited backup to any local SAN, NAS or USB device. Pricing for cloud storage is based on the capacity required. Bare Metal Restores (BMR) allow rapid recovery of physical and virtual machines by avoiding the configuration issues associated with physical-to-physical and physical-to-virtual recoveries. You can use BMR restores to like or dissimilar hardware, and you can use point-in-time restores.

ProSight Data Protection Services incorporate tools from some of the industry's top BDR technology companies and offer military-grade security to meet all major compliance regulations including HIPAA, FIRPA, FINRA, PCI and Safe Harbor. Progent uses an enterprise-class remote monitoring and management (RMM) system to create, configure, monitor and manage your BDR solution and Progent's Microsoft-certified consulting team and certified VMware consultants can help you restore your data quickly in case of a catastrophe.

Key Features of ProSight Data Protection Services
ProSight DPS offers a variety of features that deliver advanced backup and fast recovery capabilities at a price small and mid-size organizations can easily afford. These include application-aware backup and recovery for Microsoft Exchange and SQL, fast recovery of Hyper-V and VMware virtual machines, compliance with industry and government regulatory requirements, and support for unlimited local storage. If you choose the cloud backup option, your data is protected at two mirrored Tier 4 datacenters located in Los Angeles and Boston. A third datacenter in Montreal allows compliance with Canadian regulations on data management. Most importantly, ProSight DPS gives you access to the expertise of Progent's seasoned IT consulting team as a single point of contact to help you resolve virtually any technical issue.

Key features of ProSight Data Protection Services include:

Enterprise-class Data Protection

• SQL-native and Exchange-native data protection technology supports non-disruptive backups of Microsoft SQL Server and Exchange Server instances, simplifies the configuration of incremental backups, and makes sure your vital business data is protected.
• The ability to throttle bandwidth and schedule backups can prevent productivity loss due to overloaded networks.
• Support for backing up and restoring System State allows fast recovery of systems responsible for managing your application settings, user permissions, profiles and other critical information.
• ProSight DPS scales to match your business requirements. Your critical data will continue to be protected in case you exceed your storage quota before you revise your service plan.
• You can request that a deleted file be archived for any length of time so that it can be easily recovered for audits, litigation, or any other purpose.

• Data restoration takes less time than with consumer-grade backup solutions. For example. ProSight DPS tested three times faster than Mozy. Another major factor that shortens disaster recovery time is the experience Progent's consultants offer for integrating your recovered data back into a cohesive system.
• In case of a site recovery or any other scenario that requires large amounts of data to be restored, Progent can copy your recovered data to a drive and ship the drive overnight to your site in order to avoid WAN bandwidth constraints.
• The dual-coast datacenters which host ProSight's cloud services are Tier 4 facilities with 99.995% availability and mirror one another, so your data can always be backed up and restored.

• ProSight DPS data protected in the cloud is stored in two SSAE-16-certified datacenters in Boston and Los Angeles. The datacenters feature biometric controlled access, 24x7 monitoring, power backup and redundant Internet connections.
• ProSight DPS uses 256-bit AES encryption and a private encryption key to secure your data. 256-bit AES encryption is used by DoD, approved by NSA, and has never been cracked. Encrypted data is transferred over 128-bit SSL, which is used by financial institutions in online banking. Onsite and in-transit encryption allows compliance with industry and regulatory security standards.
• Private encryption gives you sole control over who can access your data. Consumer BDR products typically do not offer private-encryption but rely instead on a system-generated encryption key. This means your BDR provider may be able to access your sensitive data.

• The ProSight DPS solution for data backup, encryption, retention, and private encryption key allows small and mid-size organizations to demonstrate compliance with major federal and industry data security regulations and standards such as HIPAA, FINRA, PCI, Safe Harbor and FERPA.

To download a PDF datasheet comparing ProSight Data Protection Services with consumer-grade BDR products, click:
Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB)

Other ProSight Managed Services Available from Progent
In addition to ProSight Data Protection Services, Progent's ProSight suite of network management services includes other affordable, flat-rate managed service packages that address crucial facets of your information network such as security, network infrastructure management, and email filtering. By partnering with the industry's most innovative technology vendors, Progent can offer small and mid-size organizations the benefits of the same advanced technology used by some of the world's largest enterprises. Managed services available from Progent include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior machine learning technology to guard physical and virtual endpoint devices against modern malware assaults such as ransomware and file-less exploits, which easily escape traditional signature-matching AV products. ProSight ASM protects local and cloud-based resources and offers a single platform to manage the complete malware attack progression including protection, detection, containment, remediation, and forensics. Top features include one-click rollback with Windows VSS and real-time network-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

• ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Filtering
  Progent's ProSight Enhanced Security Protection (ESP) services offer ultra-affordable in-depth protection for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint management, and web filtering via cutting-edge tools incorporated within a single agent managed from a single control. Progent's security and virtualization experts can help your business to design and configure a ProSight ESP deployment that meets your company's specific needs and that helps you achieve and demonstrate compliance with government and industry information protection regulations. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require urgent attention. Progent can also help your company to set up and test a backup and restore system like ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange email filtering.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of top data security companies to provide web-based control and world-class security for your inbound and outbound email. The powerful structure of Email Guard combines a Cloud Protection Layer with a local security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from making it to your security perimeter. This reduces your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's on-premises gateway appliance provides a deeper level of analysis for inbound email. For outbound email, the on-premises gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter. For more details, visit Email Guard spam and content filtering.

• ProSight WAN Watch: Infrastructure Management
  Progent’s ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to map, monitor, reconfigure and troubleshoot their networking hardware like routers and switches, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology maps are always current, copies and manages the configuration of almost all devices on your network, tracks performance, and sends alerts when issues are discovered. By automating complex management activities, ProSight WAN Watch can knock hours off ordinary tasks such as making network diagrams, reconfiguring your network, finding devices that need critical software patches, or resolving performance problems. Find out more details about ProSight WAN Watch network infrastructure management consulting.

• ProSight LAN Watch: Server and Desktop Monitoring
  ProSight LAN Watch is Progent’s server and desktop monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by checking the health of critical assets that drive your business network. When ProSight LAN Watch detects a problem, an alert is sent automatically to your designated IT staff and your assigned Progent engineering consultant so that all potential issues can be addressed before they can impact productivity. Learn more about ProSight LAN Watch server and desktop monitoring services.

• ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
  With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a secure Tier III data center on a fast virtual host configured and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the applications. Because the environment is virtualized, it can be ported immediately to an alternate hardware environment without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Documentation Management
  Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and protect information about your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs or warranties. By cleaning up and organizing your IT documentation, you can save up to half of time spent searching for vital information about your network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you’re planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need the instant you need it. Read more about ProSight IT Asset Management service.

ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and medium-size organizations to get an objective assessment of the overall health of their information system. Powered by a selection of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure assets conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits like a more manageable Active Directory (AD) environment. Both versions also come with one year of cutting-edge remote network monitoring and management (RMM). Advantages can include lower-cost management, improved compliance with data security requirements, higher utilization of IT assets, faster troubleshooting, more reliable backup and recovery, and less downtime. Read more information about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief interview with a Progent information assurance consultant. The fact-finding interview is intended to assess your company's preparedness either to block ransomware or recover quickly after an attack by a ransomware strain like Ryuk, Maze, Sodinokibi, Netwalker, Phobos, Conti or Egregor. Progent will consult with you personally to collect information concerning your existing antivirus tools and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow best practices to deploy an efficient security and backup/recovery system that reduces your exposure to a ransomware attack and meets your company's requirements. For additional information, see The ProSight Ransomware Preparedness Report Service.

The Progent Advantage
Progent maintains a roster of more than 100 information technology consultants with certified expertise in the key technologies used to build and manage small and mid-size business networks. This allows Progent to integrate ProSight Data Protection Services into a comprehensive information technology solution that delivers maximum business value. In addition to Hyper-V, VMware, Exchange and SQL Server expertise, Progent offers online and onsite access to certified Cisco CCIE network consultants to help you design and troubleshoot an efficient infrastructure for a private or hosted datacenter or for a hybrid network that combines on-premises and cloud-based resources. Progent's disaster recovery consultants can help you create, test and document a full-fledged disaster recovery/business continuity plan to help you return to operation quickly in case of a catastrophe.

Progent's GIAC-certified information assurance consultants and CISSP-certified cybersecurity and compliance experts can help you plan and test a company-wide security strategy that encompasses every aspect of your network including firewalls, policy definition and enforcement, remote and mobile access, BYOD computing, proactive automated monitoring, web application security, protection against viruses and other malware, spam and email content filtering, data leakage protection, and rights management. To help you validate and maintain the security of small and mid-size business networks, Progent offers specially priced one-time service packages such as network vulnerability assessment and stealth penetration testing as well as ongoing managed services such as Email Guard spam and content filtering.

Contact Progent About ProSight Data Protection Services
To find out more about how Progent can help you set up an affordable, fully managed backup/disaster recovery solution with ProSight Data Protection Services, call 1-800-993-9400 or visit Contact Progent.

Additional Fault Tolerant Technologies Offered by Progent
Progent's Microsoft and Cisco-certified support professionals can assist your business to implement a sensible, high-availability IT architecture that addresses critical problems encompassing a broad array of networking technologies and processes such as:

Workplace Recovery Planning
Progent's business continuity consultants can show you how to create a workplace recovery strategy in order to resume IT functionality in the event of an information system catastrophe. Progent can help you to define a complete disaster recovery strategy that includes scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized consultants can also show you how to build an affordable, non-stop system solution that takes into account reliability issues covering a broad array of network technologies and processes. To learn more, go to Disaster Recovery Consulting and Support Services.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and test a consistent runbook for recovering services rapidly following an outage. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also allows non-disruptive testing for disaster recovery, updates and patches and can produce reports to confirm complete service restoration, validate SLAs and demonstrate DR compliance. Progent can provide the support of a VCDX certified VMware SRM consulting expert to help your organization to design, deploy, test and administer a disaster recovery solution powered by VMware Site Recovery Manager.

NetApp MetroCluster Disaster Recovery Platform
NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering along with continual replication to deliver rapid, zero RPO disaster recovery between datacenters located up to 300km apart. Progent offers the skills of a NetApp MetroCluster expert who can assist your business to plan, deploy, administer, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that meets your technical requirements and IT budget. Progent can ensure you adhere to best practices for configuring your MetroCluster solution by delivering guidance with procedures such as assigning disk pools and shelf IDs, arranging plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker mechanism, setting up a configuration replication network, and verifying your MetroCluster DR system to verify adherence with industry standards and government mandates.

Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery consultants can help you to design a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class network-attached storage using industry-standard hardware, VM Load Balancing for improving the speed and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for fast, affordable creation of a failover cluster quorum arbitration point. To read more, see Windows Server 2016 Disaster Recovery and Business Continuity Consulting.

Microsoft Windows Server 2012 Failover Clusters
Windows Server 2008 R2 introduced enterprise-class availability and system recovery to Microsoft's clustering solution. Windows Server 2012 R2 builds on this foundation and delivers important new and enhanced features that offer increased extensibility, non-stop disk storage uptime for server applications, simpler administration, faster failover, and additional options for designing clusters. To find out more, visit Windows Server 2012 R2 Failover Clustering Consulting and Support.

Fault Tolerant Load Balancing
Progent provides fault tolerant load balancing support that addresses network load balancing, load balanced programs, LAN/WAN infrastructure routing, and content dispatching technology such as Cisco Content Engine. Fault tolerant load balancing solutions for which Progent offers consulting expertise include Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks 3-DNS. For more information, go to Non-stop Load Balancing.

Non-stop Colocation
Progent's Data Center consultants can help you select fault-tolerant data centers that meet the specific requirements of your company. Fault tolerant off-site data centers are especially appealing to small and mid-size companies due to of their low cost and convenience compared to taking a do-it-yourself approach. Trying to build an on-site data center that offers even a basic level of fault tolerance is financially prohibitive for most small organizations. Progent can show you how to reap all the advantages of 24x7 colocation facilities by providing a complete array of engineering and support services. For details, visit Non-stop Data Centers Expertise.

Non-stop Branch Office Networking
Progent’s interoffice connection professionals can help companies create fault tolerant interoffice connections via fully redundant system architectures featuring transparent failover. Progent’s Cisco-premier CCIE engineers can design and implement ultra-reliable Inter-office connections based on zero-downtime EIGRP network routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and transparent fail-over can provide affordable non-stop interoffice networking. To learn more, go to Fault Tolerant Interoffice Connectivity.

Non-stop Internet Connectivity
Progent's Cisco-authorized network engineers can show you how to design an affordable, fault tolerant Internet configuration solution that can achieve non-stop Internet connectivity via a wide array of fault tolerant Internet access solutions including non-stop BGP, transparent fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert engineers to help you utilize the latest technology for high availability Internet access to implement a cost-effective, fully redundant Internet interface with automatic failover and other capabilities to deliver zero-downtime Internet connections. For more information, go to High Availability Internet Connectivity Solutions.

Backup and Restore Technology Consulting Experts
Progent offers affordable remote support from engineers skilled in a wide range of products and technologies that provide solutions for backing up Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations plus laptops and smartphones. Progent can provide consulting support for all major data protection products including Acronis Backup and Recovery, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent's consultants can help your company to implement, enhance, or troubleshoot data backup systems for a variety of topologies such as on-premises, remote, cloud, or hybrid. For details, visit Backup and Recovery Technology Expertise.

System Center Data Protection Manager (SCDPM) Data Recovery Consulting Experts
Progent's expert Microsoft SCDPM consultants can assist you to create a practical workplace recovery plan, design an affordable fault-tolerante IT architecture, configure a System Center Data Protection Manager-based backup and restore system, thoroughly test your system, educate your IT staff or local consultants how to maintain Microsoft System Center Data Protection Manager, or provide extensive information technology outsourcing services such as off-site hosting of Microsoft System Center Data Protection Manager servers in Progent's world-class data center. For details, see System Center Data Protection Manager Consulting Services.

Barracuda Backup Local, Offsite and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup solution can incorporate a purpose-built physical storage device built by Barracuda or a software-based appliance with comparable features but which uses your own storage hardware. Barracuda Backup protects vital business data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide array of consulting support services to help you to design, integrate, manage and troubleshoot a BDR solution based on Barracuda Backup. For more information, visit Barracuda Backup and disaster recovery consulting.

Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup software provides small and mid-size businesses a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud environments and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Top features include industry-leading Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup intervals as little as five minutes for minimizing your Recovery Point Objective, advanced encryption, granular restore capability for individual files and emails, extensive support for Windows Cluster Shared Volumes and for vCenter for handling large-scale deployments, and the ability to leverage Microsoft VSS technology to back up live VMs without downtime. Progent is an Altaro partner and offers a wide range of consulting services to help you to plan, deploy, manage and troubleshoot a backup and disaster recovery system based on Altaro VM Backup. To read more, visit Altaro VM Backup Consulting.

Consulting Services Double-Take Software for Data Backup/Restore
Double-Take offers a selection of tools intended to deliver small businesses a variety of cost-effective alternatives for replicating and recovering business-critical workloads including Exchange, Microsoft SQL Server, RIM Blackberry, and SharePoint. Progent’s disaster recovery planning consultants have extensive backgrounds incorporating Double-Take technology into small company IT networks to create a high level of fault tolerance and disaster recovery capability at a budget-friendly cost. To find out more, go to Consulting Services Double-Take Solutions for Data Backup.

CRISC-Premier IT Risk Management
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA to validate an IT professional's skills to plan, deploy, and support information system controls to mitigate risk. Progent offers the expertise of a CRISC-certified consultant to assist your company to create and execute a workplace continuity or disaster recovery strategy that follows industry best practices identified by CRISC and crafted to align with your company's risk tolerance, business goals, and budgetary guidelines. For details, see CRISC-Certified network risk mitigation specialists.

Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Because Progent is a Microsoft Certified Partner and provides specialized application support for a wide variety of business applications, Progent can assist customers to find comprehensive IT solutions that optimize the productivity of your IT network. As a Registered Partner for Cisco, Progent offers the support of certified engineers and specialists with expertise in designing, deploying and supporting networking environments based on Cisco products. The depth and breadth of Progent's technical know-how and Progent's sensitivity to the requirements of small companies make Progent the ideal resource for building and maintaining an affordable, fault-tolerant information system.

How You Can Get in Touch with Progent's Consultants for Fault Tolerant Network Support
In order to contact Progent about engineering support for fault tolerant IT design, phone 1-800-993-9400 or see Contact Progent.