Workplace Recovery Consulting Support for

ProSight Data Protection Services ECHO offer small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). ProSight DPS ECHO automates and monitors your backup processes and enables fast restoration of critical data, applications and virtual machines that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS ECHO can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images. Critical data can be backed up to the cloud exclusively or mirrored to cloud and on-premises storage for greater resilience.

Offered as a low-cost, flat-rate monthly service, ProSight DPS ECHO is a software-only BDR solution that requires no specialized hardware or other costly upfront investment. ProSight DPS ECHO includes unlimited backup to any local SAN, NAS or USB device. Pricing for cloud storage is based on the capacity required. Bare Metal Restores (BMR) allow rapid recovery of physical and virtual machines by avoiding the configuration issues associated with physical-to-physical and physical-to-virtual recoveries. You can use BMR restores to like or dissimilar hardware, and you can use point-in-time restores.

ProSight Data Protection Service ECHOs incorporate tools from some of the industry's top BDR technology companies and offer military-grade security to meet all major compliance regulations including HIPAA, FIRPA, FINRA, PCI and Safe Harbor. Progent uses an enterprise-class remote monitoring and management (RMM) system to create, configure, monitor and manage your BDR solution and Progent's Microsoft-certified consulting team and certified VMware consultants can help you restore your data quickly in case of a catastrophe.

Key Features of ProSight Data Protection Services ECHO
ProSight DPS ECHO offers a variety of features that deliver advanced backup and fast recovery capabilities at a price small and mid-size organizations can easily afford. These include application-aware backup and recovery for Microsoft Exchange and SQL, fast recovery of Hyper-V and VMware virtual machines, compliance with industry and government regulatory requirements, and support for unlimited local storage. If you choose the cloud backup option, your data is protected at two mirrored Tier 4 datacenters located in Los Angeles and Boston. A third datacenter in Montreal allows compliance with Canadian regulations on data management. Most importantly, ProSight DPS ECHO gives you access to the expertise of Progent's seasoned IT consulting team as a single point of contact to help you resolve virtually any technical issue.

Key features of ProSight Data Protection Services ECHO include:

Enterprise-class Data Protection

• SQL-native and Exchange-native data protection technology supports non-disruptive backups of Microsoft SQL Server and Exchange Server instances, simplifies the configuration of incremental backups, and makes sure your vital business data is protected.
• The ability to throttle bandwidth and schedule backups can prevent productivity loss due to overloaded networks.
• Support for backing up and restoring System State allows fast recovery of systems responsible for managing your application settings, user permissions, profiles and other critical information.
• ProSight DPS ECHO scales to match your business requirements. Your critical data will continue to be protected in case you exceed your storage quota before you revise your service plan.
• You can request that a deleted file be archived for any length of time so that it can be easily recovered for audits, litigation, or any other purpose.

• Data restoration takes less time than with consumer-grade backup solutions. For example. ProSight DPS ECHO tested three times faster than Mozy. Another major factor that shortens disaster recovery time is the experience Progent's consultants offer for integrating your recovered data back into a cohesive system.
• In case of a site recovery or any other scenario that requires large amounts of data to be restored, Progent can copy your recovered data to a drive and ship the drive overnight to your site in order to avoid WAN bandwidth constraints.
• The dual-coast datacenters which host ProSight's cloud services are Tier 4 facilities with 99.995% availability and mirror one another, so your data can always be backed up and restored.

• ProSight DPS ECHO data protected in the cloud is stored in two SSAE-16-certified datacenters in Boston and Los Angeles. The datacenters feature biometric controlled access, 24x7 monitoring, power backup and redundant Internet connections.
• ProSight DPS ECHO uses 256-bit AES encryption and a private encryption key to secure your data. 256-bit AES encryption is used by DoD, approved by NSA, and has never been cracked. Encrypted data is transferred over 128-bit SSL, which is used by financial institutions in online banking. Onsite and in-transit encryption allows compliance with industry and regulatory security standards.
• Private encryption gives you sole control over who can access your data. Consumer BDR products typically do not offer private-encryption but rely instead on a system-generated encryption key. This means your BDR provider may be able to access your sensitive data.

• The ProSight DPS ECHO solution for data backup, encryption, retention, and private encryption key allows small and mid-size organizations to demonstrate compliance with major federal and industry data security regulations and standards such as HIPAA, FINRA, PCI, Safe Harbor and FERPA.

To download a PDF datasheet comparing ProSight Data Protection Services ECHO with consumer-grade BDR products, click:
Progent's ProSight Data Protection Services ECHO Product Comparison Datasheet. (PDF - 61 KB)

Other ProSight Managed Services Available from Progent
In addition to ProSight Data Protection Services ECHO, Progent's ProSight suite of network management services includes other affordable, flat-rate managed service packages that address crucial facets of your information network such as security, network infrastructure management, and email filtering. By partnering with the industry's most innovative technology vendors, Progent can offer small and mid-size organizations the benefits of the same advanced technology used by some of the world's largest enterprises. Managed services available from Progent include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes SentinelOne's next generation behavior-based analysis tools to defend physical and virtual endpoint devices against modern malware attacks such as ransomware and file-less exploits, which routinely get by legacy signature-matching anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a unified platform to automate the complete malware attack lifecycle including filtering, identification, containment, cleanup, and forensics. Top features include one-click rollback with Windows VSS and real-time system-wide immunization against new attacks. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

• ProSight Enhanced Security Protection: Endpoint Security and Microsoft Exchange Filtering
  ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer security for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, endpoint management, and web filtering via cutting-edge technologies incorporated within one agent managed from a single control. Progent's security and virtualization consultants can help your business to design and implement a ProSight ESP environment that meets your organization's unique requirements and that helps you prove compliance with government and industry information protection standards. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for urgent attention. Progent can also assist your company to set up and verify a backup and restore solution like ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of leading information security companies to deliver web-based management and comprehensive security for all your inbound and outbound email. The powerful structure of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a first line of defense and keeps most threats from making it to your network firewall. This decreases your exposure to external threats and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance provides a deeper level of inspection for incoming email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Exchange Server to track and protect internal email traffic that stays inside your security perimeter. For more details, see Email Guard spam filtering and data leakage protection.

• ProSight WAN Watch: Network Infrastructure Management
  Progent's ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller businesses to diagram, monitor, reconfigure and troubleshoot their connectivity hardware such as routers and switches, firewalls, and access points plus servers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are kept updated, copies and manages the configuration of almost all devices connected to your network, monitors performance, and sends notices when potential issues are detected. By automating complex management processes, ProSight WAN Watch can cut hours off common chores like making network diagrams, reconfiguring your network, finding appliances that need critical software patches, or isolating performance issues. Find out more about ProSight WAN Watch network infrastructure management consulting.

• ProSight LAN Watch: Server and Desktop Monitoring
  ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management techniques to keep your network running efficiently by checking the health of vital computers that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT personnel and your assigned Progent engineering consultant so all looming issues can be addressed before they can impact productivity. Find out more about ProSight LAN Watch server and desktop monitoring consulting.

• ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
  With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual host set up and maintained by Progent's network support professionals. With the ProSight Virtual Hosting model, the client retains ownership of the data, the OS platforms, and the applications. Since the environment is virtualized, it can be moved immediately to a different hosting solution without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Documentation Management
  ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and protect data related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your IT documentation, you can eliminate as much as 50% of time spent trying to find critical information about your network. ProSight IT Asset Management features a centralized location for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether you're making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require when you need it. Find out more about ProSight IT Asset Management service.

• Progent Active Defense Against Ransomware: AI-based Ransomware Detection and Cleanup
  Progent's Active Protection Against Ransomware is an endpoint protection (EPP) managed service that incorporates next generation behavior machine learning tools to guard endpoint devices as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which easily escape legacy signature-based anti-virus tools. Progent ASM services safeguard on-premises and cloud resources and offers a unified platform to address the complete threat progression including blocking, identification, containment, cleanup, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks. Learn more about Progent's ransomware protection and recovery services.

• Progent's Outsourced/Shared Call Center: Support Desk Managed Services
  Progent's Call Desk managed services enable your IT team to outsource Support Desk services to Progent or divide responsibilities for Help Desk services transparently between your in-house support resources and Progent's nationwide roster of IT service technicians, engineers and subject matter experts. Progent's Shared Service Desk provides a seamless extension of your in-house support staff. Client access to the Service Desk, delivery of support, problem escalation, trouble ticket generation and tracking, efficiency measurement, and maintenance of the service database are consistent whether incidents are resolved by your in-house network support resources, by Progent's team, or both. Find out more about Progent's outsourced/co-managed Service Desk services.

• Progent's Patch Management: Software/Firmware Update Management Services
  Progent's support services for software and firmware patch management provide organizations of all sizes a flexible and affordable alternative for assessing, validating, scheduling, implementing, and tracking updates to your dynamic IT system. Besides optimizing the protection and reliability of your IT network, Progent's patch management services allow your in-house IT team to concentrate on line-of-business initiatives and activities that derive maximum business value from your network. Learn more about Progent's software/firmware update management support services.

• ProSight Duo Two-Factor Authentication: ID Confirmation, Endpoint Policy Enforcement, and Protected Single Sign-on (SSO)
  Progent's Duo MFA service plans utilize Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices. Using Duo 2FA, when you log into a protected application and enter your password you are requested to verify your identity on a unit that only you possess and that is accessed using a different ("out-of-band") network channel. A broad selection of devices can be utilized as this added form of authentication including an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You can designate several verification devices. For more information about Duo two-factor identity authentication services, see Cisco Duo MFA two-factor authentication (2FA) services.

• ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Platforms
  ProSight Reporting is an expanding line of in-depth reporting tools created to integrate with the industry's top ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to highlight and contextualize key issues like inconsistent support follow-up or endpoints with out-of-date AVs. By identifying ticketing or network health problems concisely and in near-real time, ProSight Reporting improves network value, reduces management overhead, and saves money. For more information, visit ProSight Reporting for ticketing and network monitoring platforms.

ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size organizations to get an unbiased assessment of the health of their IT system. Based on a selection of the top remote monitoring and management (RMM) tools available, and supervised by Progent's certified group of IT professionals, ProSight Network Audits show you how closely the deployment of your essential infrastructure devices adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant ROI such as a cleaner Active Directory system. Both versions also include a year of cutting-edge remote network monitoring and management. Advantages can include easier management, improved compliance with data security regulations, higher utilization of IT assets, quicker problem resolution, more reliable backup and recovery, and less downtime. Learn more about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to help assess your organization's preparedness to defend against ransomware or recover quickly following an attack by a ransomware strain like Ryuk, Maze, Sodinokibi, Netwalker, DopplePaymer, Conti or Nephilim. Progent will work with you personally to collect information about your current AV defense and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to deploy a cost-effective security and backup environment that minimizes your vulnerability to ransomware and meets your company's needs. For details, see The ProSight Ransomware Preparedness Report.

The Progent Advantage
Progent maintains a roster of more than 100 information technology consultants with certified expertise in the key technologies used to build and manage small and mid-size business networks. This allows Progent to integrate ProSight Data Protection Services ECHO into a comprehensive information technology solution that delivers maximum business value. In addition to Hyper-V, VMware, Exchange and SQL Server expertise, Progent offers online and onsite access to certified Cisco CCIE network consultants to help you design and troubleshoot an efficient infrastructure for a private or hosted datacenter or for a hybrid network that combines on-premises and cloud-based resources. Progent's disaster recovery consultants can help you create, test and document a full-fledged disaster recovery/business continuity plan to help you return to operation quickly in case of a catastrophe.

Progent's GIAC-certified information assurance consultants and CISSP-certified cybersecurity and compliance experts can help you plan and test a company-wide security strategy that encompasses every aspect of your network including firewalls, policy definition and enforcement, remote and mobile access, BYOD computing, proactive automated monitoring, web application security, protection against viruses and other malware, spam and email content filtering, data leakage protection, and rights management. To help you validate and maintain the security of small and mid-size business networks, Progent offers specially priced one-time service packages such as network vulnerability assessment and stealth penetration testing as well as ongoing managed services such as Email Guard spam and content filtering.

Contact Progent About ProSight Data Protection Services ECHO
To find out more about how Progent can help you set up an affordable, fully managed backup/disaster recovery solution with ProSight Data Protection Services ECHO, call 1-800-993-9400 or visit Contact Progent.

Non-stop Solutions Provided by Progent
Progent's certified support professionals can assist your company to build a sensible, fault-tolerant IT architecture that resolves major problems covering a wide array of infrastructure solutions and operations including:

Business Continuity Planning
Progent's business continuity planning professionals can show you how to create a disaster recovery strategy so you can resume IT operations in the event of an IT system disaster. Progent can help you to create a complete disaster recovery strategy that includes scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified consultants can also help you build an affordable, non-stop network solution that addresses reliability issues covering a wide array of infrastructure technologies and processes. To find out more, go to Workplace Recovery Consulting.

CRISC-Certified IT Risk Management
The CRISC certification program was initiated by ISACA to verify an IT professional's ability to design, deploy, and support IS controls to mitigate risk. Progent can provide the services of a CRISC-certified engineer to help your company to develop and execute a business continuity or disaster recovery plan based on leading practices identified by CRISC and geared to align with your organization's risk tolerance, business goals, and budgetary guidelines. To read more, see CRISC-Premier IT risk control experts.

Windows Server 2019 Fault-tolerant Failover Clustering
Windows Server 2019 introduced important enhancements in scale, performance, manageability, cybersecurity, application compatibility, Linux co-existence, container networking, and hybrid combinations of local and cloud resources. Top enhancements of Windows Server 2019 include Windows Admin Center for unifying the management of hybrid on-premises/cloud deployments, System Insights for taking advantage of modern predictive analytics to manage on-premises environments, Windows Defender ATP Exploit Guard for host-intrusion prevention, container orchestration with Kubernetes, Cluster Sets for creating and administering large high-availability scale-out clusters, and Microsoft's Storage Migration Service for streamlining the migration from outdated versions of Windows Server. For more information, visit Microsoft Server 2019 High Availability Failover Clustering Consulting.

Microsoft Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to plan and deploy a DR system based on Microsoft's latest Failover Clustering tools including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance network-attached storage using commodity hardware, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for easy, economical creation of a failover cluster quorum witness. For details, see Microsoft Windows Server 2016 Disaster Recovery and Business Continuity Consulting.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you specify, automate and test a repeatable workflow for recovering applications and services rapidly following an outage. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, plus transparent site migration, failback and re-protect. Site Recovery Manager also enables non-disruptive testing for disaster recovery, updates and patches and can generate audit reports to confirm complete service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to help you to plan, deploy, test and administer a disaster recovery solution powered by VMware SRM.

NetApp MetroCluster High Availability and Disaster Recovery Technology
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering with replication to deliver fast, zero data loss disaster recovery between datacenters located as far as 185 miles (300km) apart from each other. Progent can provide access to a certified NetApp MetroCluster expert who can help you to design, deploy, manage, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that aligns with your functional needs and IT budget. Progent can ensure you follow leading practices for configuring your MetroCluster environment by delivering guidance with tasks such as assigning disk pools and shelf IDs, arranging aggregate layout, provisioning FlexVol volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network, and testing your MetroCluster disaster recovery solution to prove compliance with industry standards and regulatory requirements.

Fault Tolerant Load Balancing
Progent provides fault tolerant load balancing support that addresses system load balancing, load balanced applications, network backbone routing, and content dispatching products including F5 Networks 3DNS. Fault tolerant load balancing solutions for which Progent offers consulting services include Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks BIG-IP. To find out more, go to Non-stop Load Balancing.

High-Availability Data Centers
Progent's Data Center professionals can help you select fault-tolerant data centers that match the particular needs of your business. Fault tolerant Internet Data Centers are especially appealing to small and mid-size organizations because of their affordability and simplified logistics compared to pursuing a do-it-yourself strategy. Trying to build an in-house data center with even a minimum level of fault tolerance is too expensive for the majority of small companies. Progent is ready to show you how to get all the advantages of non-stop data centers by offering a full range of engineering and support services. For more information, visit High-Availability Internet Data Centers Consulting.

Non-stop Inter-office Networking
Progent's branch office connection professionals can help companies create zero-downtime interoffice connectivity through fully redundant networks featuring automatic failover. Progent's Cisco-premier CCIE engineers can plan and implement fault-tolerant Inter-office networks based on non-stop EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over can provide economical non-stop interoffice connectivity. To learn more, visit Fault Tolerant Interoffice Networking.

Non-stop Internet Access
Progent's Cisco-authorized network professionals can show you how to create an economical, fault tolerant Internet configuration solution that can deliver 24x7 Internet connectivity via a broad range of fault tolerant Internet access solutions including high availability BGP, transparent fail-over, and multiple ISPs. Progent offers CCIE engineers to show you how to utilize the most advanced technology for high availability Internet access to create a cost-effective, completely redundant Internet network with automatic failover and other features to create non-stop Internet connections. For more information, visit Fault Tolerant Internet Connectivity Architecture.

Backup and Recovery Solutions Consultants
Progent offers economical remote access to IT engineers skilled in a broad array of products and services that provide solutions for backing up Windows, Mac, and Linux servers and desktops as well as notebooks and handhelds. Progent can provide expertise for leading data protection platforms including Acronis Backup and Recovery, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Software, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery, and Solaris FLARs. Progent can assist your company to design, enhance, or troubleshoot data backup solutions for a range of architectures including on-premises, remote, cloud, or hybrid. For more information, go to Backup and Restore Technology Consulting and Support Services.

Microsoft System Center Data Protection Manager (SCDPM) Data Recovery Consultants
Progent's certified System Center Data Protection Manager engineers can assist your company to develop a practical disaster recovery plan, implement a cost-effective fault-tolerante IT architecture, configure a SCDPM-powered backup and restore system, thoroughly test your system, train your administrative staff or local service providers how to manage Microsoft System Center Data Protection Manager, or provide extensive IT outsourcing services such as remote hosting of SCDPM machines in Progent's world-class data center. To find out more, visit System Center Data Protection Manager Expertise.

Barracuda Backup On-premises and Cloud Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup/restore service for small and mid-size businesses. A Barracuda Backup solution can incorporate a custom-designed physical storage device manufactured by Barracuda or a virtual appliance with comparable functionality but which uses your existing storage hardware. Barracuda Backup protects critical business data generated locally, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting services to help your business to plan, configure, manage and repair a BDR system based on Barracuda technology. For additional information, go to Barracuda Backup and disaster recovery consulting and management.

ProSight DPS Altaro VM Backup Software for Data Protection and Disaster Recovery
Hornetsecurity's Altaro VM Backup offers small and mid-size businesses a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted architectures and also supports cost-effective cloud backup to Azure storage. Progent is an Altaro partner and can provide a wide array of remote or on-premises services to help you to plan, install, optimize and troubleshoot a comprehensive backup/restore system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup software. To find out more, see Altaro VM Backup consulting.

ProSight Data Protection Services 365 Total Backup Solutions for Microsoft 365
Microsoft 365 provides rudimentary archiving but does not include integrated support for crucial data protection services like Exchange Online backups or long-term point-in-time recovery for OneDrive or SharePoint Online. Hornetsecurity's 365 Total Backup (formerly named Altaro O365 Backup) provides a feature-rich BDR solution for automatic backup and rapid recovery of all your company's M365 mailboxes, Microsoft Teams Chats, SharePoint sites, OneDrive data, and content on Windows desktops and laptops. Progent is an authorized Hornetsecurity/Altaro partner and offers ProSight Data Protection Services 365 Total Backup to deliver end-to-end management services for Hornetsecurity's 365 Total Backup suite. ProSight Data Protection Services 365 Total Backup provides an affordable backup-as-a-service (BaaS) solution that protects M365 apps against data loss or corruption resulting from human or software error, malevolent corruption, and malware attacks such as ransomware. For more information, go to ProSight Data Protection Services 365 Total Backup services for Microsoft 365.

ProSight Data Protection Services 360 Backup Services
Progent can help your company to design, implement and troubleshoot a backup/restore plan built around MSP360 technology. MSP360 offers file or image-based backup/restore for virtual machines and physical computers, works with all popular public clouds, and allows businesses to create a data protection ecosystem with a low Recovery Time Objective and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup system to protect against data loss caused by human miscues, computer errors, ill-intentioned users, and malware assaults such as ransomware. For more information, see ProSight DPS 360 Backup solutions.

Consulting for Double-Take Solutions for Backup/Restore
Double-Take publishes a selection of products intended to provide small companies a range of cost-effective solutions for backing up and recovering business-critical workloads including Exchange, SQL Server, Blackberry, and Microsoft SharePoint. Progent's business continuity planning consultants have extensive experience incorporating Double-Take technology into small business information networks to create an advanced level of availability and disaster recovery readiness at an affordable cost. To find out more, visit Consulting Services Double-Take Software for Data Backup.

Why Choose Progent for Disaster Recovery/Business Continuity Planning Solutions?
Because Progent is a Microsoft Partner and provides professional application consulting for a broad variety of small business software programs, Progent can assist customers to arrive at efficient information technology solutions that maximize the business value of your network. As a Registered Partner with Cisco, Progent offers the services of premier consultants and specialists with expertise in architecting, deploying and supporting networking environments built on Cisco products. The breadth of Progent's IT know-how and Progent's familiarity with the needs of small and midsize companies make Progent the perfect partner for building and maintaining an affordable, high-availability information system.

How to Get in Touch with Progent's Engineers for Support for Non-stop IT Systems
If you wish to get in touch with Progent about technical support for non-stop infrastructure, call 1-800-993-9400 or go to Contact Progent.