ProSight Data Protection Services offer small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). ProSight DPS automates and monitors your backup processes and enables fast restoration of critical data, applications and virtual machines that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images. Critical data can be backed up to the cloud exclusively or mirrored to cloud and on-premises storage for greater resilience.
Offered as a low-cost, flat-rate monthly service, ProSight DPS is a software-only BDR solution that requires no specialized hardware or other costly upfront investment. ProSight DPS includes unlimited backup to any local SAN, NAS or USB device. Pricing for cloud storage is based on the capacity required. Bare Metal Restores (BMR) allow rapid recovery of physical and virtual machines by avoiding the configuration issues associated with physical-to-physical and physical-to-virtual recoveries. You can use BMR restores to like or dissimilar hardware, and you can use point-in-time restores.
ProSight Data Protection Services incorporate tools from some of the industry's top BDR technology companies and offer military-grade security to meet all major compliance regulations including HIPAA, FIRPA, FINRA, PCI and Safe Harbor. Progent uses an enterprise-class remote monitoring and management (RMM) system to create, configure, monitor and manage your BDR solution and Progent's Microsoft-certified consulting team and certified VMware consultants can help you restore your data quickly in case of a catastrophe.
Key Features of ProSight Data Protection Services
ProSight DPS offers a variety of features that deliver advanced backup and fast recovery capabilities at a price small and mid-size organizations can easily afford. These include application-aware backup and recovery for Microsoft Exchange and SQL, fast recovery of Hyper-V and VMware virtual machines, compliance with industry and government regulatory requirements, and support for unlimited local storage. If you choose the cloud backup option, your data is protected at two mirrored Tier 4 datacenters located in Los Angeles and Boston. A third datacenter in Montreal allows compliance with Canadian regulations on data management. Most importantly, ProSight DPS gives you access to the expertise of Progent's seasoned IT consulting team as a single point of contact to help you resolve virtually any technical issue.
Key features of ProSight Data Protection Services include:
Enterprise-class Data Protection
Fast and Reliable Recovery
- SQL-native and Exchange-native data protection technology supports non-disruptive backups of Microsoft SQL Server and Exchange Server instances, simplifies the configuration of incremental backups, and makes sure your vital business data is protected.
- The ability to throttle bandwidth and schedule backups can prevent productivity loss due to overloaded networks.
- Support for backing up and restoring System State allows fast recovery of systems responsible for managing your application settings, user permissions, profiles and other critical information.
- ProSight DPS scales to match your business requirements. Your critical data will continue to be protected in case you exceed your storage quota before you revise your service plan.
- You can request that a deleted file be archived for any length of time so that it can be easily recovered for audits, litigation, or any other purpose.
- Data restoration takes less time than with consumer-grade backup solutions. For example. ProSight DPS tested three times faster than Mozy. Another major factor that shortens disaster recovery time is the experience Progent's consultants offer for integrating your recovered data back into a cohesive system.
- In case of a site recovery or any other scenario that requires large amounts of data to be restored, Progent can copy your recovered data to a drive and ship the drive overnight to your site in order to avoid WAN bandwidth constraints.
- The dual-coast datacenters which host ProSight's cloud services are Tier 4 facilities with 99.995% availability and mirror one another, so your data can always be backed up and restored.
- ProSight DPS data protected in the cloud is stored in two SSAE-16-certified datacenters in Boston and Los Angeles. The datacenters feature biometric controlled access, 24x7 monitoring, power backup and redundant Internet connections.
- ProSight DPS uses 256-bit AES encryption and a private encryption key to secure your data. 256-bit AES encryption is used by DoD, approved by NSA, and has never been cracked. Encrypted data is transferred over 128-bit SSL, which is used by financial institutions in online banking. Onsite and in-transit encryption allows compliance with industry and regulatory security standards.
- Private encryption gives you sole control over who can access your data. Consumer BDR products typically do not offer private-encryption but rely instead on a system-generated encryption key. This means your BDR provider may be able to access your sensitive data.
Download ProSight Data Protection Services Datasheets
- The ProSight DPS solution for data backup, encryption, retention, and private encryption key allows small and mid-size organizations to demonstrate compliance with major federal and industry data security regulations and standards such as HIPAA, FINRA, PCI, Safe Harbor and FERPA.
To download a PDF datasheet describing the key features of ProSight Data Protection Services, click:
Progent's ProSight Data Protection Services Datasheet. (PDF - 89 KB)
To download a PDF datasheet comparing ProSight Data Protection Services with consumer-grade BDR products, click:
Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB)
Other ProSight Managed Services Available from Progent
In addition to ProSight Data Protection Services, Progent's ProSight suite of network management services includes other affordable, flat-rate managed service packages that address crucial facets of your information network such as security, network infrastructure management, and email filtering. By partnering with the industry's most innovative technology vendors, Progent can offer small and mid-size organizations the benefits of the same advanced technology used by some of the world's largest enterprises. Managed services available from Progent include:
Download Progent's 10 Benefits of Managed IT Services White Paper
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior machine learning tools to guard physical and virtual endpoint devices against modern malware attacks such as ransomware and email phishing, which easily evade traditional signature-based AV products. ProSight Active Security Monitoring safeguards local and cloud resources and offers a single platform to automate the entire malware attack progression including filtering, identification, containment, remediation, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Email Filtering
ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth protection for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, device control, and web filtering through cutting-edge tools packaged within one agent accessible from a unified console. Progent's data protection and virtualization consultants can assist you to design and implement a ProSight ESP environment that meets your organization's specific needs and that allows you demonstrate compliance with legal and industry data protection standards. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require immediate attention. Progent's consultants can also help your company to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange email filtering.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading information security vendors to deliver centralized control and world-class security for your inbound and outbound email. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage. Email Guard's on-premises gateway device adds a deeper level of analysis for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Exchange Server to track and protect internal email that originates and ends inside your security perimeter. For more information, see ProSight Email Guard spam filtering and data leakage protection.
- ProSight WAN Watch: Infrastructure Management
ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller businesses to map, track, optimize and debug their networking hardware such as switches, firewalls, and access points plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are always updated, copies and displays the configuration information of virtually all devices on your network, monitors performance, and sends notices when problems are detected. By automating time-consuming network management activities, WAN Watch can knock hours off ordinary chores like network mapping, expanding your network, finding devices that need important updates, or identifying the cause of performance issues. Learn more details about ProSight WAN Watch network infrastructure management services.
- ProSight LAN Watch: Server and Desktop Remote Monitoring
ProSight LAN Watch is Progent’s server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network running at peak levels by checking the health of vital assets that power your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your specified IT personnel and your Progent consultant so any potential issues can be addressed before they have a chance to impact productivity. Learn more details about ProSight LAN Watch server and desktop remote monitoring services.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure Tier III data center on a high-performance virtual machine host set up and managed by Progent's network support experts. Under the ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system platforms, and the applications. Since the environment is virtualized, it can be ported easily to an alternate hosting solution without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and protect information related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or domains. By cleaning up and managing your IT documentation, you can save up to half of time spent looking for vital information about your network. ProSight IT Asset Management includes a common location for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether you’re making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need the instant you need it. Read more about ProSight IT Asset Management service.
To view a white paper explaining why managed services are rapidly takingthe place of the traditional break/fix model of IT support outsourcing for small and mid-size companies, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size organizations to obtain an unbiased evaluation of the overall health of their IT system. Powered by a selection of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's certified group of IT experts, ProSight Network Audits help you see how well the deployment of your core network assets conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits such as a more manageable Active Directory system. Both versions also come with a year of cutting-edge remote network monitoring and management (RMM). Benefits can include simpler network management, improved compliance with data security standards, more efficient utilization of IT assets, quicker troubleshooting, more reliable backup and restore, and increased uptime. Read more information about Progent's ProSight Network Audits IT infrastructure assessment.
Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief discussion with a Progent backup/recovery expert. The fact-finding interview is intended to assess your company's ability to defend against ransomware or recover quickly after an attack by a ransomware variant such as Ryuk, Maze, Sodinokibi, Mailto (aka Netwalker), DopplePaymer, Snatch or Nephilim. Progent will consult with you personally to gather information about your existing AV defense and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow best practices to deploy a cost-effective AV and backup environment that reduces your vulnerability to a ransomware attack and aligns with your company's needs. For details, visit Progent's ProSight Ransomware Preparedness Report Service.
The Progent Advantage
Progent maintains a roster of more than 100 information technology consultants with certified expertise in the key technologies used to build and manage small and mid-size business networks. This allows Progent to integrate ProSight Data Protection Services into a comprehensive information technology solution that delivers maximum business value. In addition to Hyper-V, VMware, Exchange and SQL Server expertise, Progent offers online and onsite access to certified Cisco CCIE network consultants to help you design and troubleshoot an efficient infrastructure for a private or hosted datacenter or for a hybrid network that combines on-premises and cloud-based resources. Progent's disaster recovery consultants can help you create, test and document a full-fledged disaster recovery/business continuity plan to help you return to operation quickly in case of a catastrophe.
Progent's GIAC-certified information assurance consultants and CISSP-certified cybersecurity and compliance experts can help you plan and test a company-wide security strategy that encompasses every aspect of your network including firewalls, policy definition and enforcement, remote and mobile access, BYOD computing, proactive automated monitoring, web application security, protection against viruses and other malware, spam and email content filtering, data leakage protection, and rights management. To help you validate and maintain the security of small and mid-size business networks, Progent offers specially priced one-time service packages such as network vulnerability assessment and stealth penetration testing as well as ongoing managed services such as Email Guard spam and content filtering.
Contact Progent About ProSight Data Protection Services
To find out more about how Progent can help you set up an affordable, fully managed backup/disaster recovery solution with ProSight Data Protection Services, call 1-800-993-9400 or visit Contact Progent.
Other High Availability Technologies Offered by Progent
Progent's certified consulting experts can help your company to design a sensible, non-stop environment that resolves key problems encompassing a wide array of networking solutions and operations including:
Business Continuity Planning
Progent's business continuity engineers can help you create a disaster recovery plan so you can resume IT functionality in the event of an information network disaster. Progent can assist you to create a comprehensive disaster recovery plan that incorporates scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized consultants can also show you how to build an affordable, high-availability network architecture that addresses reliability issues covering a broad range of network technologies and processes. For details, visit Business Continuity Expertise.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to orchestrate, automate and test a consistent workflow for recovering applications and services quickly after a breakdown. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. SRM also allows non-intrusive testing for disaster recovery, upgrades and patches and can generate reports to confirm complete service recovery, validate SLAs and prove compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to assist you to plan, deploy, test and maintain a disaster recovery solution based on VMware Site Recovery Manager.
NetApp MetroCluster Disaster Recovery Platform
NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering with replication to provide fast, zero RPO disaster recovery between datacenters that are up to 185 miles apart. Progent offers access to a NetApp MetroCluster expert who can help you to design, configure, manage, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that aligns with your functional needs and IT budget. Progent can ensure you adhere to best practices for installing your MetroCluster solution by delivering help with tasks such as assigning disk pools and shelf IDs, arranging plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and verifying your MetroCluster DR solution to prove adherence with information assurance standards and government mandates.
Microsoft Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to design a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance network-attached storage using low-cost hardware, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for easy, economical creation of a stretch cluster quorum witness. For details, visit Microsoft Windows Server 2016 Disaster Recovery Consulting.
Windows Server 2012 Failover Clusters
Microsoft Windows Server 2008 R2 brought world-class fault tolerance and recoverability to Microsoft's failover clustering platform. Windows Server 2012 R2 builds on this foundation and delivers significant improvements that offer more extensibility, non-stop storage uptime for server applications, streamlined management, faster automatic failover, and more flexibility for designing failover clusters. For more information, go to Windows Server 2012 R2 Failover Clustering Consulting Services.
Network Load Balancing
Progent offers fault tolerant load balancing support covering system load balancing, load balanced applications, network infrastructure routing, and content delivery technology including F5 Networks 3DNS. Fault tolerant load balancing solutions for which Progent can provide consulting services include Microsoft Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 Networks BIG-IP. To find out more, visit Non-stop Load Balancing.
Progent's Data Center engineers can help you find zero-downtime data centers that match the particular requirements of your business. Fault tolerant colocation sites are particularly attractive to small and mid-size businesses because of their affordability and simplified logistics in comparison to pursuing a do-it-yourself strategy. Attempting to create an on-site data center that offers even a minimum level of fault tolerance is too expensive for typical small businesses. Progent can help you reap all the advantages of 24x7 colo sites by providing a complete array of engineering and maintenance services. To read more, go to High-Availability Colocation Consulting.
Non-stop Branch Office Networking
Progent’s branch office connection professionals can help companies achieve zero-downtime multi-site connections through fully redundant networks featuring automatic failover. Progent’s Cisco-premier CCIE engineers can design and implement ultra-reliable Inter-office connections supported by fault tolerant EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over can provide affordable 24x7 interoffice connectivity. For details, go to 24x7 Inter-office Connectivity.
High Availability Internet Connections
Progent's Cisco-authorized IT consultants can show you how to build an economical, fault tolerant Internet connection solution that can achieve non-stop Internet access via a wide array of high availability Internet network technologies including high availability BGP, transparent fail-over, and redundant ISPs. Progent can provide CCIE consultants to help you utilize the most advanced techniques for 24x7 Internet connectivity to implement an affordable, fully redundant Internet network with automatic failover and other capabilities to create zero-downtime Internet access. To learn more, visit High Availability Internet Access Solutions.
Backup and Restore Technology Consulting Experts
Progent offers economical online access to IT engineers with expertise in a wide range of products and technologies that deliver solutions for protecting Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and desktops as well as laptops and smartphones. Progent can provide expertise for all major data protection products such as Acronis Backup and Recovery, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent can help your company to implement, upgrade, or troubleshoot backup solutions for a range of architectures including on-premises, remote, cloud, or hybrid. For details, see Backup and Restore Solutions Consulting and Support Services.
System Center Data Protection Manager Backup and Restore Consulting and Support Services
Progent's certified System Center Data Protection Manager (SCDPM) consultants can help your company to create an effective disaster recovery plan, design a cost-effective high-availability network infrastructure, deploy a Microsoft System Center Data Protection Manager-based recovery system, thoroughly test your system, educate your administrative personnel or regular consultants how to manage Microsoft SCDPM, or provide extensive IT support outsourcing including remote hosting of Microsoft System Center Data Protection Manager machines in Progent's world-class data center facility. To read more, see Microsoft System Center Data Protection Manager Expertise.
Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup deployment can include a purpose-built hardware appliance manufactured by Barracuda or a virtual appliance with comparable features but which utilizes your own storage infrastructure. Barracuda Backup safeguards vital company data produced locally, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting services to assist your business to design, integrate, manage and troubleshoot a BDR system built on Barracuda Backup. For additional information, go to Barracuda Backup and disaster recovery consultants.
Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Altaro VM Backup offers small organizations a dependable and affordable solution for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted architectures and also enables low-cost cloud backup to Microsoft Azure storage. Top features include state-of-the-art Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as short as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, item-level recovery options for specific files and emails, extensive support for Windows Cluster Shared Volumes and VMware vCenter for managing large-scale environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online VMs with zero downtime. Progent is an Altaro partner and offers a broad array of services to assist you to plan, install, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup. To read more, see Altaro VM Backup Consulting.
Consulting Services Double-Take Software for Backup
Double-Take publishes a selection of tools designed to deliver small and midsize businesses a variety of affordable alternatives for replicating and restoring business-critical applications such as Exchange, Microsoft SQL Server, Blackberry, and Microsoft SharePoint. Progent’s disaster recovery planning consultants have in-depth backgrounds integrating Double-Take technology into small business information systems to achieve a high state of availability and disaster recovery readiness at a budget-friendly price. To find out more, visit Consulting Services Double-Take Solutions for Data Backup.
CRISC-Certified IT Risk Management
The CRISC certification program was initiated by ISACA in 2010 to validate an IT professional's skills to design, deploy, and support IS control mechanisms to mitigate network risk. Progent offers the expertise of a CRISC-certified consultant to assist your company to develop and carry out a workplace continuity plan based on industry best practices promoted by CRISC and geared to align with your company's risk appetite, business objectives, and budgetary guidelines. For details, go to CRISC-Certified network risk mitigation experts.
Why Pick Progent for Disaster Recovery/Business Continuity Planning?
Because Progent is a Microsoft Partner and offers professional application support for a wide variety of small business software programs, Progent can help clients to find efficient IT solutions that substantially enhance the productivity of your information system. As a Registered Partner for Cisco, Progent can provide the support of premier consultants and specialists with expertise in architecting, implementing and managing infrastructure environments based on Cisco products. The broad scope of Progent's technical experience and Progent's sensitivity to the requirements of small and midsize businesses make Progent the perfect partner for building and maintaining an affordable, dependable network.
How You Can Get in Touch with Progent's Experts for High Availability System Services
To get in touch with Progent about professional help for fault tolerant infrastructure, call 1-800-993-9400 or refer to Contact Progent.