ProSight BDR ServicesProSight Data Protection Services offer small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). ProSight DPS automates and monitors your backup processes and enables fast restoration of critical data, applications and virtual machines that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images. Critical data can be backed up to the cloud exclusively or mirrored to cloud and on-premises storage for greater resilience.

Offered as a low-cost, flat-rate monthly service, ProSight DPS is a software-only BDR solution that requires no specialized hardware or other costly upfront investment. ProSight DPS includes unlimited backup to any local SAN, NAS or USB device. Pricing for cloud storage is based on the capacity required. Bare Metal Restores (BMR) allow rapid recovery of physical and virtual machines by avoiding the configuration issues associated with physical-to-physical and physical-to-virtual recoveries. You can use BMR restores to like or dissimilar hardware, and you can use point-in-time restores.

ProSight Data Protection Services incorporate tools from some of the industry's top BDR technology companies and offer military-grade security to meet all major compliance regulations including HIPAA, FIRPA, FINRA, PCI and Safe Harbor. Progent uses an enterprise-class remote monitoring and management (RMM) system to create, configure, monitor and manage your BDR solution and Progent's Microsoft-certified consulting team and certified VMware consultants can help you restore your data quickly in case of a catastrophe.

Key Features of ProSight Data Protection Services
ProSight DPS offers a variety of features that deliver advanced backup and fast recovery capabilities at a price small and mid-size organizations can easily afford. These include application-aware backup and recovery for Microsoft Exchange and SQL, fast recovery of Hyper-V and VMware virtual machines, compliance with industry and government regulatory requirements, and support for unlimited local storage. If you choose the cloud backup option, your data is protected at two mirrored Tier 4 datacenters located in Los Angeles and Boston. A third datacenter in Montreal allows compliance with Canadian regulations on data management. Most importantly, ProSight DPS gives you access to the expertise of Progent's seasoned IT consulting team as a single point of contact to help you resolve virtually any technical issue.

Key features of ProSight Data Protection Services include:

Enterprise-class Data Protection

  • SQL-native and Exchange-native data protection technology supports non-disruptive backups of Microsoft SQL Server and Exchange Server instances, simplifies the configuration of incremental backups, and makes sure your vital business data is protected.
  • The ability to throttle bandwidth and schedule backups can prevent productivity loss due to overloaded networks.
  • Support for backing up and restoring System State allows fast recovery of systems responsible for managing your application settings, user permissions, profiles and other critical information.
  • ProSight DPS scales to match your business requirements. Your critical data will continue to be protected in case you exceed your storage quota before you revise your service plan.
  • You can request that a deleted file be archived for any length of time so that it can be easily recovered for audits, litigation, or any other purpose.
Fast and Reliable Recovery
  • Data restoration takes less time than with consumer-grade backup solutions. For example. ProSight DPS tested three times faster than Mozy. Another major factor that shortens disaster recovery time is the experience Progent's consultants offer for integrating your recovered data back into a cohesive system.
  • In case of a site recovery or any other scenario that requires large amounts of data to be restored, Progent can copy your recovered data to a drive and ship the drive overnight to your site in order to avoid WAN bandwidth constraints.
  • The dual-coast datacenters which host ProSight's cloud services are Tier 4 facilities with 99.995% availability and mirror one another, so your data can always be backed up and restored.
Military-grade Security
  • ProSight DPS data protected in the cloud is stored in two SSAE-16-certified datacenters in Boston and Los Angeles. The datacenters feature biometric controlled access, 24x7 monitoring, power backup and redundant Internet connections.
  • ProSight DPS uses 256-bit AES encryption and a private encryption key to secure your data. 256-bit AES encryption is used by DoD, approved by NSA, and has never been cracked. Encrypted data is transferred over 128-bit SSL, which is used by financial institutions in online banking. Onsite and in-transit encryption allows compliance with industry and regulatory security standards.
  • Private encryption gives you sole control over who can access your data. Consumer BDR products typically do not offer private-encryption but rely instead on a system-generated encryption key. This means your BDR provider may be able to access your sensitive data.
Regulatory Compliance
  • The ProSight DPS solution for data backup, encryption, retention, and private encryption key allows small and mid-size organizations to demonstrate compliance with major federal and industry data security regulations and standards such as HIPAA, FINRA, PCI, Safe Harbor and FERPA.
Download ProSight Data Protection Services Datasheets
To download a PDF datasheet describing the key features of ProSight Data Protection Services, click:
Progent's ProSight Data Protection Services Datasheet. (PDF - 89 KB)

To download a PDF datasheet comparing ProSight Data Protection Services with consumer-grade BDR products, click:
Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB)

Other ProSight Managed Services Available from Progent
In addition to ProSight Data Protection Services, Progent's ProSight suite of network management services includes other affordable, flat-rate managed service packages that address crucial facets of your information network such as security, network infrastructure management, and email filtering. By partnering with the industry's most innovative technology vendors, Progent can offer small and mid-size organizations the benefits of the same advanced technology used by some of the world's largest enterprises. Managed services available from Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior machine learning technology to defend physical and virtual endpoint devices against new malware attacks like ransomware and file-less exploits, which easily evade legacy signature-based anti-virus tools. ProSight ASM safeguards local and cloud resources and provides a single platform to address the complete threat progression including protection, detection, mitigation, cleanup, and forensics. Top capabilities include single-click rollback using Windows VSS and real-time network-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services offer affordable in-depth security for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device management, and web filtering through cutting-edge technologies packaged within one agent accessible from a unified control. Progent's security and virtualization consultants can help you to plan and configure a ProSight ESP environment that addresses your company's unique needs and that helps you achieve and demonstrate compliance with government and industry information security regulations. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require immediate action. Progent's consultants can also help you to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of top data security vendors to deliver centralized management and comprehensive security for your inbound and outbound email. The powerful architecture of Email Guard managed service combines cloud-based filtering with an on-premises gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This reduces your vulnerability to inbound threats and saves system bandwidth and storage. Email Guard's on-premises security gateway appliance adds a deeper layer of analysis for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email that stays within your corporate firewall. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    Progent’s ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller organizations to map, track, enhance and troubleshoot their connectivity hardware like switches, firewalls, and wireless controllers plus servers, printers, client computers and other devices. Using state-of-the-art RMM technology, WAN Watch ensures that network maps are always updated, copies and manages the configuration information of virtually all devices connected to your network, tracks performance, and generates notices when potential issues are detected. By automating time-consuming network management activities, ProSight WAN Watch can knock hours off ordinary chores like making network diagrams, reconfiguring your network, locating appliances that need critical software patches, or resolving performance issues. Find out more about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by tracking the state of vital assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your specified IT personnel and your Progent consultant so that any potential problems can be resolved before they have a chance to disrupt your network. Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure Tier III data center on a high-performance virtual host configured and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the applications. Because the system is virtualized, it can be ported easily to an alternate hardware solution without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and safeguard data about your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your network documentation, you can save up to 50% of time spent searching for critical information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you’re making improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
Download Progent's 10 Benefits of Managed IT Services White Paper
To view a white paper explaining why managed services are rapidly replacing the old break/fix model of network support for small and mid-size organizations, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)

ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size organizations to get an objective assessment of the overall health of their network. Based on some of the top remote monitoring and management platforms in the industry, and overseen by Progent's world-class group of IT professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure assets adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI such as a more manageable Active Directory environment. Both versions also include a year of state-of-the-art remote network monitoring and management. Benefits can include easier management, better compliance with government and industry security requirements, more efficient utilization of network assets, faster problem resolution, more dependable backup and recovery, and less downtime. Read more about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a brief interview with a Progent backup/recovery consultant. The fact-finding interview is designed to help evaluate your organization's preparedness either to block ransomware or recover rapidly after an attack by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, DopplePaymer, Conti or Egregor. Progent will work with you directly to gather information concerning your current antivirus tools and backup procedures, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy an efficient security and backup system that reduces your exposure to ransomware and meets your business needs. For details, see The ProSight Ransomware Preparedness Report Service.

The Progent Advantage
Progent maintains a roster of more than 100 information technology consultants with certified expertise in the key technologies used to build and manage small and mid-size business networks. This allows Progent to integrate ProSight Data Protection Services into a comprehensive information technology solution that delivers maximum business value. In addition to Hyper-V, VMware, Exchange and SQL Server expertise, Progent offers online and onsite access to certified Cisco CCIE network consultants to help you design and troubleshoot an efficient infrastructure for a private or hosted datacenter or for a hybrid network that combines on-premises and cloud-based resources. Progent's disaster recovery consultants can help you create, test and document a full-fledged disaster recovery/business continuity plan to help you return to operation quickly in case of a catastrophe.

Progent's GIAC-certified information assurance consultants and CISSP-certified cybersecurity and compliance experts can help you plan and test a company-wide security strategy that encompasses every aspect of your network including firewalls, policy definition and enforcement, remote and mobile access, BYOD computing, proactive automated monitoring, web application security, protection against viruses and other malware, spam and email content filtering, data leakage protection, and rights management. To help you validate and maintain the security of small and mid-size business networks, Progent offers specially priced one-time service packages such as network vulnerability assessment and stealth penetration testing as well as ongoing managed services such as Email Guard spam and content filtering.

Contact Progent About ProSight Data Protection Services
To find out more about how Progent can help you set up an affordable, fully managed backup/disaster recovery solution with ProSight Data Protection Services, call 1-800-993-9400 or visit Contact Progent.

Other Zero-Downtime Technologies Supported by Progent's Consultants
Progent's Microsoft and Cisco-certified consulting experts can help your business to build a sensible, high-availability environment that addresses key challenges encompassing a broad array of networking technologies and operations such as:

Business Continuity Planning
Progent's disaster recovery planning engineers can help you create a business continuity strategy so you can restore network functionality in case of an information network disaster. Progent can assist you to define a comprehensive disaster recovery strategy that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified engineers can also show you how to create an affordable, high-availability network solution that addresses reliability issues covering a broad array of infrastructure technologies and processes. For details, see Business Continuity Consulting and Support Services.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that lets you specify, automate and verify a consistent process for restoring applications and services quickly following an outage. SRM provides centrally controlled and automated recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for site recovery, updates and patches and can generate audit reports to confirm complete service restoration, validate SLAs and prove compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to assist you to plan, deploy, test and manage a DR system based on VMware Site Recovery Manager.

NetApp MetroCluster High Availability and Disaster Recovery Technology
NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering along with replication to provide rapid, zero data loss disaster recovery (DR) between sites located up to 300km away from one another. Progent can provide online or on-premises access to a certified NetApp MetroCluster consultant who can assist you to plan, deploy, administer, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that aligns with your technical needs and budget. Progent can ensure you follow best practices for installing your MetroCluster environment by delivering guidance with tasks such as assigning disk pools and shelf IDs, arranging aggregate layout, setting up FlexVol volumes, setting up NetApp Snapshot, provisioning switches, implementing a tiebreaker, designing a configuration replication network between your storage clusters, and verifying your MetroCluster DR solution to prove compliance with information assurance standards and regulatory mandates.

Microsoft Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery consultants can help your organization to plan and deploy a disaster recovery solution built around Microsoft's most advanced Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using low-cost hardware, Virtual Machine Load Balancing for improving the speed and resilience of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, affordable deployment of a failover cluster quorum arbitration point. To read more, go to Microsoft Windows Server 2016 Disaster Recovery Help.

Microsoft Windows Server 2012 Failover Clustering
Microsoft Windows Server 2008 R2 introduced enterprise-class availability and system recovery to Microsoft's failover clustering solution. Windows Server 2012 R2 adds to this technology and provides significant enhancements offering increased expandability, non-stop storage uptime for server applications, streamlined management, quicker failover, and more options for architecting failover clusters. To find out more, see Windows Server 2012 Clustering Migration and Support.

Fault Tolerant Load Balancing
Progent provides fault tolerant load balancing consulting covering network load balancing, load balanced applications, network infrastructure routing, and content dispatching technology including F5 Networks 3DNS. Fault tolerant load balancing products for which Progent can provide consulting services include Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks 3-DNS. To learn more, see Non-stop Load Balancing.

High-Availability Colocation
Progent's Data Center professionals can help you identify fault-tolerant data centers that match the specific needs of your company. Fault tolerant Internet Data Centers are especially appealing to small and mid-size companies due to of their low cost and simplified logistics in comparison to pursuing a do-it-yourself strategy. Trying to design an on-site data center with even a basic degree of fault tolerance is too expensive for typical small businesses. Progent can show you how to get all the benefits of non-stop colo centers by offering a complete array of engineering and maintenance services. For more information, go to Fault Tolerant Data Centers Solutions.

Non-stop Interoffice Connectivity
Progent’s inter-site network infrastructure consultants can help companies create non-stop branch office connectivity solutions via fully redundant networks with automatic failover. Progent’s Cisco-certified CCIE network engineers can plan and implement fault-tolerant Inter-office networks based on zero-downtime EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can show you how redundant connectivity and automatic fail-over can provide economical non-stop interoffice connectivity. For details, see Non-stop Interoffice Networking.

High Availability Internet Connections
Progent's Cisco-authorized IT consultants can help you build an affordable, high availability Internet configuration architecture that can deliver non-stop Internet connectivity through a broad range of high availability Internet network solutions including fault tolerant BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers CCIE consultants to help you apply the most advanced techniques for 24x7 Internet access to implement an economical, completely redundant Internet network with automatic failover and other capabilities to create zero-downtime Internet connections. For details, visit High Availability Internet Connectivity Architecture.

Backup and Recovery Technology Consulting
Progent can provide affordable online support from consultants with expertise in a broad array of products and technologies that deliver solutions for protecting Windows, Mac, and Linux/UNIX servers and workstations as well as laptops and handhelds. Progent can provide expertise for leading data protection platforms such as Acronis, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take, Mozy, Retrospect, Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent can help you to implement, enhance, or maintain backup/restore systems for a variety of topologies including on-premises, edge to datacenter, cloud, or hybrid. For more information, see Backup and Recovery Solutions Expertise.

Microsoft System Center Data Protection Manager Data Recovery Consulting Experts
Progent's certified Microsoft System Center Data Protection Manager consultants can assist your company to develop an effective business continuity plan, implement an affordable fault-tolerante IT infrastructure, deploy a System Center Data Protection Manager-powered backup and restore solution, thoroughly test your system, educate your IT staff or regular consultants how to manage Microsoft System Center Data Protection Manager, or provide complete IT outsourcing such as remote housing of System Center Data Protection Manager machines in Progent's data center. To learn more, see System Center Data Protection Manager Expertise.

Barracuda Backup On-premises and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup/restore platform for small and medium-size businesses. A Barracuda Backup deployment can incorporate a custom-designed physical storage device manufactured by Barracuda or a software-based appliance with comparable functionality but which uses your own storage infrastructure. Barracuda Backup safeguards vital company data generated locally, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting support services to help you to plan, configure, operate and repair a BDR solution based on Barracuda Backup. For additional information, visit Barracuda Backup and disaster recovery consultants.

Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup provides small and mid-size businesses a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted environments and also supports cost-effective cloud backup to Microsoft Azure Block Blob storage. Headline features include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection with backup intervals as short as five minutes for reducing your exposure to data loss, military-grade encryption, granular recovery capability for individual files and emails, extensive support for Windows Server Cluster Shared Volumes and for VMware vCenter for handling large-scale environments, and the ability to leverage Microsoft VSS technology to back up live virtual machines without downtime. Progent is a certified Altaro partner and offers a wide array of services to help you to design, install, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup software. To find out more, see Altaro VM Backup Consulting Services.

Consulting for Double-Take Solutions for Backup/Restore
Double-Take Software offers a selection of products intended to provide small businesses a variety of affordable solutions for replicating and restoring vital workloads including Microsoft Exchange Server, Microsoft SQL, Blackberry, and SharePoint. Progent’s business continuity planning experts have in-depth experience incorporating Double-Take technology into small company IT systems to achieve a high level of availability and business continuity readiness at an affordable cost. To read more, visit Consulting for Double-Take Solutions for Data Backup.

CRISC-Certified IT Risk Mitigation
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA in 2010 to validate a consultant's skills to design, deploy, and maintain IS control mechanisms to reduce network risk. Progent can provide the expertise of a CRISC-certified engineer to assist your company to create and carry out a workplace continuity or disaster recovery plan based on industry best practices promoted by CRISC and crafted to align with your company's risk appetite, business goals, and IT budget. For details, visit CRISC-Certified IT risk management experts.

Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Because Progent is a Microsoft Partner and offers high-level application consulting for a wide variety of small business applications, Progent is able to assist customers to find efficient IT solutions that optimize the business value of your network. As a Registered Partner with Cisco, Progent can provide the support of premier consultants and specialists with expertise in designing, configuring and managing infrastructure environments based on Cisco technology. The breadth of Progent's IT experience and Progent's appreciation for the needs of small and midsize companies make Progent the perfect partner for creating and running an affordable, high-availability network.

How to Access Progent's Consultants for High Availability Network Services
If you wish to get in touch with Progent about technical assistance for non-stop LAN design, call 1-800-993-9400 or see Contact Progent.



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