ProSight BDR ServicesProSight Data Protection Services offer small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). ProSight DPS automates and monitors your backup processes and enables fast restoration of critical data, applications and virtual machines that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images. Critical data can be backed up to the cloud exclusively or mirrored to cloud and on-premises storage for greater resilience.

Offered as a low-cost, flat-rate monthly service, ProSight DPS is a software-only BDR solution that requires no specialized hardware or other costly upfront investment. ProSight DPS includes unlimited backup to any local SAN, NAS or USB device. Pricing for cloud storage is based on the capacity required. Bare Metal Restores (BMR) allow rapid recovery of physical and virtual machines by avoiding the configuration issues associated with physical-to-physical and physical-to-virtual recoveries. You can use BMR restores to like or dissimilar hardware, and you can use point-in-time restores.

ProSight Data Protection Services incorporate tools from some of the industry's top BDR technology companies and offer military-grade security to meet all major compliance regulations including HIPPA, FIRPA, FINRA, PCI and Safe Harbor. Progent uses an enterprise-class remote monitoring and management (RMM) system to create, configure, monitor and manage your BDR solution and Progent's Microsoft-certified consulting team and certified VMware consultants can help you restore your data quickly in case of a catastrophe.

Key Features of ProSight Data Protection Services
ProSight DPS offers a variety of features that deliver advanced backup and fast recovery capabilities at a price small and mid-size organizations can easily afford. These include application-aware backup and recovery for Microsoft Exchange and SQL, fast recovery of Hyper-V and VMware virtual machines, compliance with industry and government regulatory requirements, and support for unlimited local storage. If you choose the cloud backup option, your data is protected at two mirrored Tier 4 datacenters located in Los Angeles and Boston. A third datacenter in Montreal allows compliance with Canadian regulations on data management. Most importantly, ProSight DPS gives you access to the expertise of Progent's seasoned IT consulting team as a single point of contact to help you resolve virtually any technical issue.

Key features of ProSight Data Protection Services include:

Enterprise-class Data Protection

  • SQL-native and Exchange-native data protection technology supports non-disruptive backups of Microsoft SQL Server and Exchange Server instances, simplifies the configuration of incremental backups, and makes sure your vital business data is protected.
  • The ability to throttle bandwidth and schedule backups can prevent productivity loss due to overloaded networks.
  • Support for backing up and restoring System State allows fast recovery of systems responsible for managing your application settings, user permissions, profiles and other critical information.
  • ProSight DPS scales to match your business requirements. Your critical data will continue to be protected in case you exceed your storage quota before you revise your service plan.
  • You can request that a deleted file be archived for any length of time so that it can be easily recovered for audits, litigation, or any other purpose.
Fast and Reliable Recovery
  • Data restoration takes less time than with consumer-grade backup solutions. For example. ProSight DPS tested three times faster than Mozy. Another major factor that shortens disaster recovery time is the experience Progent's consultants offer for integrating your recovered data back into a cohesive system.
  • In case of a site recovery or any other scenario that requires large amounts of data to be restored, Progent can copy your recovered data to a drive and ship the drive overnight to your site in order to avoid WAN bandwidth constraints.
  • The dual-coast datacenters which host ProSight's cloud services are Tier 4 facilities with 99.995% availability and mirror one another, so your data can always be backed up and restored.
Military-grade Security
  • ProSight DPS data protected in the cloud is stored in two SSAE-16-certified datacenters in Boston and Los Angeles. The datacenters feature biometric controlled access, 24x7 monitoring, power backup and redundant Internet connections.
  • ProSight DPS uses 256-bit AES encryption and a private encryption key to secure your data. 256-bit AES encryption is used by DoD, approved by NSA, and has never been cracked. Encrypted data is transferred over 128-bit SSL, which is used by financial institutions in online banking. Onsite and in-transit encryption allows compliance with industry and regulatory security standards.
  • Private encryption gives you sole control over who can access your data. Consumer BDR products typically do not offer private-encryption but rely instead on a system-generated encryption key. This means your BDR provider may be able to access your sensitive data.
Regulatory Compliance
  • The ProSight DPS solution for data backup, encryption, retention, and private encryption key allows small and mid-size organizations to demonstrate compliance with major federal and industry data security regulations and standards such as HIPAA, FINRA, PCI, Safe Harbor and FERPA.
Download ProSight Data Protection Services Datasheets
To download a PDF datasheet describing the key features of ProSight Data Protection Services, click:
Progent's ProSight Data Protection Services Datasheet. (PDF - 89 KB)

To download a PDF datasheet comparing ProSight Data Protection Services with consumer-grade BDR products, click:
Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB)

Other ProSight Managed Services Available from Progent
In addition to ProSight Data Protection Services, Progent's ProSight suite of network management services includes other affordable, flat-rate managed service packages that address crucial facets of your information network such as security, network infrastructure management, and email filtering. By partnering with the industry's most innovative technology vendors, Progent can offer small and mid-size organizations the benefits of the same advanced technology used by some of the world's largest enterprises. Managed services available from Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior-based machine learning technology to defend physical and virtual endpoint devices against modern malware attacks like ransomware and file-less exploits, which easily get by legacy signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and offers a single platform to manage the entire malware attack progression including filtering, identification, containment, remediation, and forensics. Top capabilities include one-click rollback with Windows VSS and real-time network-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth protection for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge technologies incorporated within a single agent managed from a unified control. Progent's data protection and virtualization consultants can assist you to design and configure a ProSight ESP environment that addresses your company's specific requirements and that helps you achieve and demonstrate compliance with government and industry data protection regulations. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require immediate attention. Progent's consultants can also assist you to set up and verify a backup and restore solution like ProSight Data Protection Services so you can recover rapidly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading information security vendors to deliver web-based control and world-class protection for all your email traffic. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway device to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The cloud filter serves as a first line of defense and keeps most unwanted email from reaching your network firewall. This decreases your vulnerability to external threats and saves network bandwidth and storage space. Email Guard's onsite security gateway device adds a further level of inspection for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Exchange Server to track and protect internal email traffic that stays inside your security perimeter. For more information, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to map, monitor, optimize and debug their networking appliances such as switches, firewalls, and wireless controllers as well as servers, endpoints and other devices. Using state-of-the-art RMM technology, WAN Watch ensures that network maps are always updated, copies and manages the configuration of virtually all devices connected to your network, monitors performance, and generates notices when problems are discovered. By automating tedious network management activities, ProSight WAN Watch can knock hours off ordinary tasks such as network mapping, reconfiguring your network, locating appliances that need critical software patches, or resolving performance problems. Find out more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management technology to keep your IT system running at peak levels by tracking the state of critical assets that power your business network. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your designated IT management personnel and your Progent consultant so any potential issues can be addressed before they have a chance to impact productivity. Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host set up and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the client owns the data, the OS software, and the applications. Since the environment is virtualized, it can be ported easily to an alternate hardware solution without requiring a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and safeguard data about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your IT infrastructure documentation, you can save as much as half of time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether youíre making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Learn more about ProSight IT Asset Management service.
Download Progent's 10 Benefits of Managed IT Services White Paper
To download a white paper explaining why managed services are quickly takingthe place of the traditional break/fix model of IT support for small and mid-size businesses, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)

ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size organizations to get an objective evaluation of the overall health of their IT system. Based on a selection of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure assets adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits such as a more manageable Active Directory environment. Both also include one year of state-of-the-art remote network monitoring and management (RMM). Benefits can include lower-cost management, better compliance with government and industry security regulations, more efficient utilization of IT assets, faster troubleshooting, more reliable backup and recovery, and higher availability. Read more information about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service based on a brief discussion with a Progent information assurance expert. The interview is designed to evaluate your company's preparedness either to defend against ransomware or recover rapidly after an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to gather information about your current antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to create a cost-effective security and backup system that minimizes your exposure to ransomware and aligns with your company's needs. For details, visit Progent's ProSight Ransomware Preparedness Report Service.

The Progent Advantage
Progent maintains a roster of more than 100 information technology consultants with certified expertise in the key technologies used to build and manage small and mid-size business networks. This allows Progent to integrate ProSight Data Protection Services into a comprehensive information technology solution that delivers maximum business value. In addition to Hyper-V, VMware, Exchange and SQL Server expertise, Progent offers online and onsite access to certified Cisco CCIE network consultants to help you design and troubleshoot an efficient infrastructure for a private or hosted datacenter or for a hybrid network that combines on-premises and cloud-based resources. Progent's disaster recovery consultants can help you create, test and document a full-fledged disaster recovery/business continuity plan to help you return to operation quickly in case of a catastrophe.

Progent's GIAC-certified information assurance consultants and CISSP-certified cybersecurity and compliance experts can help you plan and test a company-wide security strategy that encompasses every aspect of your network including firewalls, policy definition and enforcement, remote and mobile access, BYOD computing, proactive automated monitoring, web application security, protection against viruses and other malware, spam and email content filtering, data leakage protection, and rights management. To help you validate and maintain the security of small and mid-size business networks, Progent offers specially priced one-time service packages such as network vulnerability assessment and stealth penetration testing as well as ongoing managed services such as Email Guard spam and content filtering.

Contact Progent About ProSight Data Protection Services
To find out more about how Progent can help you set up an affordable, fully managed backup/disaster recovery solution with ProSight Data Protection Services, call 1-800-993-9400 or visit Contact Progent.

Other Zero-Downtime Technologies Provided by Progent's Experts
Progent's Microsoft and Cisco-certified support professionals can assist your business to build an affordable, high-availability system that resolves major problems encompassing a wide array of infrastructure solutions and processes such as:

Workplace Recovery Planning
Progent's disaster recovery planning engineers can help you create a business continuity strategy so you can restore IT operations in the event of an information network catastrophe. Progent can help you to create a comprehensive disaster recovery strategy that incorporates periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified engineers can also help you build an affordable, fault-tolerant system solution that takes into account reliability issues involving a broad array of network technologies and procedures. To learn more, go to Business Continuity Consulting.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to specify, automate and verify a consistent runbook for recovering services rapidly after a breakdown. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. SRM also allows transparent testing for site recovery, updates and patches and can produce audit reports to confirm complete service recovery, validate SLAs and prove disaster recovery compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to plan, deploy, test and maintain a DR system based on VMware SRM.

NetApp MetroCluster Disaster Recovery Technology
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering along with replication to provide rapid, zero data loss disaster recovery (DR) between datacenters located up to 300km apart. Progent offers the skills of a NetApp MetroCluster expert who can assist you to design, configure, manage, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that aligns with your technical requirements and IT budget. Progent can make sure you follow leading practices for configuring your MetroCluster solution by delivering guidance with tasks such as assigning shelf IDs, determining plexes layout, setting up volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network, and verifying your DR solution to prove adherence with information assurance standards and government mandates.

Microsoft Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to plan and deploy a DR system based on Microsoft's most advanced Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using industry-standard hardware, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, economical deployment of a failover cluster quorum arbitration point. To read more, visit Microsoft Server 2016 Disaster Recovery and Business Continuity Help.

Microsoft Windows Server 2012 Failover Clustering
Microsoft Windows Server 2008 R2 brought enterprise-class availability and recoverability to Microsoft's failover clustering platform. Microsoft Windows Server 2012 R2 adds to this technology and provides important improvements offering more expandability, non-stop disk storage uptime for server applications, simpler management, quicker automatic failover, and additional flexibility for designing clusters. For details, go to Windows Server 2012 R2 Failover Clustering Consulting Services.

Fault Tolerant Load Balancing
Progent provides high availability load balancing support that addresses network load balancing, load balanced applications, LAN/WAN infrastructure routing, and content delivery technology such as Cisco Content Engine. High availability load balancing products for which Progent offers consulting expertise include Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and Cisco CDN Software, and F5 Networks 3-DNS. For more information, go to High Availability Load Balancing.

Non-stop Internet Data Centers
Progent's Data Center engineers can help you select zero-downtime data centers that meet the specific requirements of your business. Fault tolerant Internet Data Centers are particularly attractive to small and mid-size companies because of their low cost and convenience compared to taking a do-it-yourself approach. Attempting to create an on-site data center with even a basic degree of fault tolerance is too costly for typical small companies. Progent is ready to show you how to get all the advantages of 24x7 colo sites by providing a complete range of engineering and maintenance services. To learn more, go to High-Availability Internet Data Centers Expertise.

Non-stop Branch Office Networking
Progentís branch office connection professionals can help companies create non-stop interoffice connections by means of redundant system architectures featuring transparent failover. Progentís Cisco-premier CCIE network engineers can design and implement fault-tolerant Inter-office connections based on zero-downtime EIGRP network routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how redundant connections and automatic fail-over can provide economical non-stop interoffice connectivity. To read more, go to Failsafe Inter-office Connectivity.

High Availability Internet Access
Progent's Cisco-certified network experts can show you how to build an affordable, high availability Internet connection architecture that can achieve non-stop Internet connectivity through a broad array of high availability Internet access technologies including non-stop BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers CCIE professionals to help you apply the most advanced techniques for high availability Internet access to create a cost-effective, completely redundant Internet network with automatic failover and other features to create fault tolerant Internet connections. For more information, see Non-stop Internet Access Solutions.

Backup and Recovery Technology Consulting Experts
Progent can provide affordable online support from IT engineers skilled in a broad array of products and technologies that deliver solutions for backing up Microsoft Windows, Mac, and Linux/UNIX servers and desktops as well as notebooks and handhelds. Progent offers help for leading data protection platforms including Acronis, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Software, MozyPro, Retrospect, Apple Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent can help you to implement, upgrade, or maintain data backup systems for a variety of topologies including on-premises, remote, cloud-based, or a mix. To learn more, visit Backup and Restore Solutions Expertise.

Microsoft System Center Data Protection Manager Data Recovery Consulting and Support Services
Progent's expert System Center Data Protection Manager (SCDPM) engineers can help your company to develop an effective workplace recovery strategy, implement a cost-effective high-availability IT infrastructure, deploy a Microsoft System Center Data Protection Manager-based backup and recovery solution, thoroughly validate your DPM system, train your IT staff or regular service providers how to manage Microsoft SCDPM, or provide complete information technology outsourcing including remote housing of Microsoft System Center Data Protection Manager machines in Progent's world-class data center facility. To learn more, see Microsoft System Center Data Protection Manager Expertise.

Barracuda Backup Cloud and Offsite Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup/restore platform for small and mid-size businesses. A Barracuda Backup solution can include a custom-designed physical storage device manufactured by Barracuda or a software-based appliance with similar features but which uses your existing storage hardware. Barracuda Backup safeguards vital business data produced on-premises, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide range of consulting support services to assist your business to plan, integrate, operate and troubleshoot a BDR system based on Barracuda Backup. For details, visit Barracuda Backup and disaster recovery consultants.

Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Altaro VM Backup provides small and mid-size organizations a dependable and affordable solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also supports cost-effective cloud backup to Microsoft Azure Block Blob storage. Headline features include industry-leading inline deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as short as five minutes for reducing your exposure to data loss, advanced encryption, granular recovery capability for individual files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and VMware vCenter for managing large-scale environments, and support for Volume Shadow Copy Service (VSS) to back up live virtual machines without downtime. Progent is an Altaro partner and can provide a broad range of services to assist you to plan, install, optimize and troubleshoot a backup/restore system powered by Altaro VM Backup software. To read more, see Altaro VM Backup Consulting.

Consulting for Double-Take Solutions for Data Backup and Recovery
Double-Take publishes a selection of products designed to deliver small and midsize companies a range of affordable alternatives for backing up and restoring vital applications such as Microsoft Exchange, SQL, Blackberry, and Microsoft Office SharePoint. Progentís business continuity planning consultants have extensive experience integrating Double-Take products into small company information systems to create an advanced level of availability and business continuity capability at a budget-friendly cost. To find out more, visit Consulting for Double-Take Software for Data Backup.

CRISC-Certified Network Risk Mitigation
The CRISC certification program was initiated by ISACA in 2010 to validate an IT professional's ability to plan, deploy, and maintain information system controls to reduce network risk. Progent offers the expertise of a CRISC-certified consultant to help you to develop and execute a business continuity strategy that follows industry best practices promoted by CRISC and crafted to match your company's risk appetite, business objectives, and IT budget. To learn more, visit CRISC-Premier network risk management experts.

Why Pick Progent for Disaster Recovery/Business Continuity Planning?
Because Progent is a Microsoft Partner and offers professional application support for a wide range of business software programs, Progent is able to help customers to find comprehensive IT solutions that substantially enhance the productivity of your network. As a Registered Partner for Cisco, Progent can provide the expertise of premier consultants and specialists with experience in designing, implementing and managing infrastructure solutions built on Cisco products. The depth and breadth of Progent's IT know-how and Progent's familiarity with the needs of small and midsize companies make Progent a great resource for building and maintaining an affordable, fault-tolerant information system.

How to Access Progent's Experts for High Availability System Services
To ask Progent about technical expertise for high availability infrastructure, call 1-800-993-9400 or refer to Contact Progent.

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