ProSight BDR ServicesProSight Data Protection Services offer small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). ProSight DPS automates and monitors your backup processes and enables fast restoration of critical data, applications and virtual machines that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images. Critical data can be backed up to the cloud exclusively or mirrored to cloud and on-premises storage for greater resilience.

Offered as a low-cost, flat-rate monthly service, ProSight DPS is a software-only BDR solution that requires no specialized hardware or other costly upfront investment. ProSight DPS includes unlimited backup to any local SAN, NAS or USB device. Pricing for cloud storage is based on the capacity required. Bare Metal Restores (BMR) allow rapid recovery of physical and virtual machines by avoiding the configuration issues associated with physical-to-physical and physical-to-virtual recoveries. You can use BMR restores to like or dissimilar hardware, and you can use point-in-time restores.

ProSight Data Protection Services incorporate tools from some of the industry's top BDR technology companies and offer military-grade security to meet all major compliance regulations including HIPPA, FIRPA, FINRA, PCI and Safe Harbor. Progent uses an enterprise-class remote monitoring and management (RMM) system to create, configure, monitor and manage your BDR solution and Progent's Microsoft-certified consulting team and certified VMware consultants can help you restore your data quickly in case of a catastrophe.

Key Features of ProSight Data Protection Services
ProSight DPS offers a variety of features that deliver advanced backup and fast recovery capabilities at a price small and mid-size organizations can easily afford. These include application-aware backup and recovery for Microsoft Exchange and SQL, fast recovery of Hyper-V and VMware virtual machines, compliance with industry and government regulatory requirements, and support for unlimited local storage. If you choose the cloud backup option, your data is protected at two mirrored Tier 4 datacenters located in Los Angeles and Boston. A third datacenter in Montreal allows compliance with Canadian regulations on data management. Most importantly, ProSight DPS gives you access to the expertise of Progent's seasoned IT consulting team as a single point of contact to help you resolve virtually any technical issue.

Key features of ProSight Data Protection Services include:

Enterprise-class Data Protection

  • SQL-native and Exchange-native data protection technology supports non-disruptive backups of Microsoft SQL Server and Exchange Server instances, simplifies the configuration of incremental backups, and makes sure your vital business data is protected.
  • The ability to throttle bandwidth and schedule backups can prevent productivity loss due to overloaded networks.
  • Support for backing up and restoring System State allows fast recovery of systems responsible for managing your application settings, user permissions, profiles and other critical information.
  • ProSight DPS scales to match your business requirements. Your critical data will continue to be protected in case you exceed your storage quota before you revise your service plan.
  • You can request that a deleted file be archived for any length of time so that it can be easily recovered for audits, litigation, or any other purpose.
Fast and Reliable Recovery
  • Data restoration takes less time than with consumer-grade backup solutions. For example. ProSight DPS tested three times faster than Mozy. Another major factor that shortens disaster recovery time is the experience Progent's consultants offer for integrating your recovered data back into a cohesive system.
  • In case of a site recovery or any other scenario that requires large amounts of data to be restored, Progent can copy your recovered data to a drive and ship the drive overnight to your site in order to avoid WAN bandwidth constraints.
  • The dual-coast datacenters which host ProSight's cloud services are Tier 4 facilities with 99.995% availability and mirror one another, so your data can always be backed up and restored.
Military-grade Security
  • ProSight DPS data protected in the cloud is stored in two SSAE-16-certified datacenters in Boston and Los Angeles. The datacenters feature biometric controlled access, 24x7 monitoring, power backup and redundant Internet connections.
  • ProSight DPS uses 256-bit AES encryption and a private encryption key to secure your data. 256-bit AES encryption is used by DoD, approved by NSA, and has never been cracked. Encrypted data is transferred over 128-bit SSL, which is used by financial institutions in online banking. Onsite and in-transit encryption allows compliance with industry and regulatory security standards.
  • Private encryption gives you sole control over who can access your data. Consumer BDR products typically do not offer private-encryption but rely instead on a system-generated encryption key. This means your BDR provider may be able to access your sensitive data.
Regulatory Compliance
  • The ProSight DPS solution for data backup, encryption, retention, and private encryption key allows small and mid-size organizations to demonstrate compliance with major federal and industry data security regulations and standards such as HIPAA, FINRA, PCI, Safe Harbor and FERPA.
Download ProSight Data Protection Services Datasheets
To download a PDF datasheet describing the key features of ProSight Data Protection Services, click:
Progent's ProSight Data Protection Services Datasheet. (PDF - 89 KB)

To download a PDF datasheet comparing ProSight Data Protection Services with consumer-grade BDR products, click:
Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB)

Other ProSight Managed Services Available from Progent
In addition to ProSight Data Protection Services, Progent's ProSight suite of network management services includes other affordable, flat-rate managed service packages that address crucial facets of your information network such as security, network infrastructure management, and email filtering. By partnering with the industry's most innovative technology vendors, Progent can offer small and mid-size organizations the benefits of the same advanced technology used by some of the world's largest enterprises. Managed services available from Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior machine learning tools to guard physical and virtual endpoints against new malware assaults like ransomware and email phishing, which routinely evade traditional signature-based AV tools. ProSight ASM protects on-premises and cloud resources and provides a unified platform to manage the complete threat progression including protection, detection, containment, remediation, and forensics. Top features include one-click rollback with Windows VSS and automatic system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth security for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint management, and web filtering via cutting-edge tools packaged within one agent accessible from a unified console. Progent's security and virtualization consultants can assist your business to plan and implement a ProSight ESP deployment that addresses your organization's unique needs and that allows you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for urgent action. Progent's consultants can also help you to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange filtering.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of leading information security vendors to deliver centralized management and comprehensive protection for your email traffic. The hybrid architecture of Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter serves as a first line of defense and blocks most threats from making it to your network firewall. This reduces your exposure to external threats and conserves system bandwidth and storage. Email Guard's onsite security gateway device provides a deeper layer of analysis for incoming email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to diagram, track, enhance and troubleshoot their connectivity appliances like switches, firewalls, and access points as well as servers, printers, client computers and other devices. Using state-of-the-art RMM technology, ProSight WAN Watch ensures that network diagrams are always updated, copies and manages the configuration of almost all devices connected to your network, monitors performance, and generates alerts when potential issues are discovered. By automating tedious management activities, WAN Watch can knock hours off ordinary tasks such as network mapping, reconfiguring your network, locating devices that need critical software patches, or resolving performance problems. Learn more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system operating efficiently by tracking the health of vital computers that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your designated IT staff and your Progent engineering consultant so that any looming problems can be addressed before they have a chance to disrupt your network. Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual host set up and maintained by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system platforms, and the apps. Because the system is virtualized, it can be moved immediately to an alternate hardware solution without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and safeguard data about your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted about impending expirations of SSLs or domains. By updating and managing your IT documentation, you can save up to 50% of time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether youíre planning enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require when you need it. Learn more about ProSight IT Asset Management service.
Download Progent's 10 Benefits of Managed IT Services White Paper
To download a white paper explaining why managed services are quickly replacing the traditional break/fix model of IT support for small and mid-size businesses, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)

ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size organizations to obtain an objective evaluation of the overall health of their IT system. Based on some of the top remote monitoring and management tools available, and supervised by Progent's certified team of IT professionals, ProSight Network Audits help you see how well the deployment of your essential infrastructure assets conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits such as a more manageable Active Directory environment. Both also come with a year of state-of-the-art remote network monitoring and management (RMM). Advantages can include easier network management, improved compliance with data security regulations, more efficient utilization of network resources, quicker troubleshooting, more dependable backup and recovery, and increased uptime. See more information about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief interview with a Progent backup/recovery consultant. The interview is intended to help evaluate your company's preparedness either to defend against ransomware or recover rapidly following an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to collect information about your existing security profile and backup/recovery procedures, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to deploy an efficient AV and backup/recovery system that minimizes your vulnerability to a ransomware attack and meets your company's requirements. For more information, refer to Progent's ProSight Ransomware Preparedness Report Service.

The Progent Advantage
Progent maintains a roster of more than 100 information technology consultants with certified expertise in the key technologies used to build and manage small and mid-size business networks. This allows Progent to integrate ProSight Data Protection Services into a comprehensive information technology solution that delivers maximum business value. In addition to Hyper-V, VMware, Exchange and SQL Server expertise, Progent offers online and onsite access to certified Cisco CCIE network consultants to help you design and troubleshoot an efficient infrastructure for a private or hosted datacenter or for a hybrid network that combines on-premises and cloud-based resources. Progent's disaster recovery consultants can help you create, test and document a full-fledged disaster recovery/business continuity plan to help you return to operation quickly in case of a catastrophe.

Progent's GIAC-certified information assurance consultants and CISSP-certified cybersecurity and compliance experts can help you plan and test a company-wide security strategy that encompasses every aspect of your network including firewalls, policy definition and enforcement, remote and mobile access, BYOD computing, proactive automated monitoring, web application security, protection against viruses and other malware, spam and email content filtering, data leakage protection, and rights management. To help you validate and maintain the security of small and mid-size business networks, Progent offers specially priced one-time service packages such as network vulnerability assessment and stealth penetration testing as well as ongoing managed services such as Email Guard spam and content filtering.

Contact Progent About ProSight Data Protection Services
To find out more about how Progent can help you set up an affordable, fully managed backup/disaster recovery solution with ProSight Data Protection Services, call 1-800-993-9400 or visit Contact Progent.

Other Zero-Downtime Technologies Provided by Progent's Consultants
Progent's Microsoft and Cisco consultants can assist your company to build an affordable, high-availability network that addresses major problems encompassing a broad array of networking technologies and processes such as:

Business Continuity Planning
Progent's business continuity consultants can show you how to create a workplace recovery strategy that will allow you to restore IT operations in case of an information system catastrophe. Progent can help you to develop a comprehensive disaster recovery strategy that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized professionals can also help you create an affordable, fault-tolerant network architecture that takes into account reliability issues involving a wide range of network technologies and procedures. For details, visit Disaster Recovery Expertise.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to specify, automate and test a consistent runbook for recovering services quickly after a breakdown. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, plus transparent site migration, failback and site re-protect. SRM also supports non-disruptive testing for site recovery, upgrades and fixes and can generate audit reports to confirm full service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to assist you to design, configure, test and administer a disaster recovery solution powered by VMware SRM.

NetApp MetroCluster Disaster Recovery Platform
NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering with synchronous replication to deliver rapid, zero RPO disaster recovery (DR) between datacenters that are as far as 185 miles (300km) apart. Progent can provide the skills of a certified NetApp MetroCluster expert who can help your business to design, deploy, manage, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that aligns with your functional needs and budget. Progent can ensure you adhere to leading practices for installing your MetroCluster solution by providing help with procedures like assigning shelf IDs, arranging aggregate and plexes layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker, setting up a configuration replication network between your peered clusters, and verifying your DR solution to prove compliance with industry standards and regulatory mandates.

Windows Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery experts can help your organization to plan and deploy a disaster recovery system built around Microsoft's most advanced Failover Clustering tools including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using low-cost hardware, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for fast, economical creation of a failover cluster quorum witness. To learn more, visit Microsoft Server 2016 Disaster Recovery Expertise.

Windows Server 2012 Failover Clusters
Microsoft Windows Server 2008 R2 introduced enterprise-class availability and system recovery to Microsoft's failover clustering solution. Windows Server 2012 R2 builds on this technology and delivers important new and enhanced features offering increased expandability, better disk storage uptime for server applications, easier administration, faster automatic failover, and additional options for designing failover clusters. To learn more, see Windows Server 2012 Clustering Integration.

Fault Tolerant Load Balancing
Progent provides high availability load balancing consulting that addresses network load balancing, load balanced applications, network backbone routing, and content dispatching technology such as F5 Networks 3DNS. Fault tolerant load balancing technologies for which Progent can provide consulting services include Microsoft Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 Networks BIG-IP. For more information, see Fault Tolerant Load Balancing.

Non-stop Colocation
Progent's Data Center engineers can show you how to identify zero-downtime data centers that meet the specific requirements of your business. Fault tolerant colocation sites are especially appealing to small and mid-size businesses because of their low cost and convenience in comparison to pursuing a do-it-yourself approach. Attempting to design an on-site data center with even a minimum level of fault tolerance is too costly for the majority of small organizations. Progent is ready to help you get all the benefits of non-stop data centers by offering a full array of engineering and support services. For more information, go to Non-stop Data Centers Expertise.

Failsafe Inter-office Networking
Progentís interoffice connection consultants can help organizations achieve non-stop inter-site connections by means of redundant networks featuring automatic failover. Progentís Cisco-certified CCIE network engineers can design and deploy ultra-reliable Inter-office networks based on fault tolerant EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how redundant connections and automatic fail-over can provide economical non-stop interoffice networking. To learn more, visit Failsafe Inter-office Networking.

24x7 Internet Connections
Progent's Cisco-authorized IT experts can help you build an affordable, high availability Internet configuration architecture that can deliver 24x7 Internet access through a wide array of high availability Internet network technologies including non-stop BGP, transparent fail-over, and multiple Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert engineers to show you how to apply the most advanced techniques for high availability Internet connections to create an economical, completely redundant Internet interface with automatic failover and other features to deliver non-stop Internet access. To learn more, see Fault Tolerant Internet Connectivity Solutions.

Backup and Recovery Solutions Consulting
Progent offers affordable online support from consultants with expertise in a wide range of products and technologies that deliver solutions for backing up Windows, Apple Mac, and Linux/UNIX servers and workstations plus notebooks and handhelds. Progent can provide help for all major data protection products such as Acronis Backup and Recovery, Backup Exec, BackupAssist, HP Data Protector, Double-Take, Mozy, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent can assist you to implement, enhance, or maintain backup systems for a variety of environments including on-premises, remote, cloud, or a mix. To learn more, visit Backup and Recovery Technology Expertise.

Microsoft System Center Data Protection Manager (SCDPM) Data Recovery Consulting Experts
Progent's certified Microsoft SCDPM engineers can help your company to develop a practical disaster recovery plan, implement an affordable high-availability IT architecture, install a SCDPM-based recovery solution, comprehensively validate your DPM system, educate your IT personnel or local consultants how to manage Microsoft SCDPM, or provide extensive IT support outsourcing including off-site housing of System Center Data Protection Manager machines in Progent's secure data center. For details, go to Microsoft SCDPM Expertise.

Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup and disaster recovery platform for small and mid-size organizations. A Barracuda Backup solution can incorporate a custom-designed physical appliance manufactured by Barracuda or a software-based appliance with similar functionality but which uses your own storage infrastructure. Barracuda Backup safeguards critical business data generated on-premises, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting services to help your business to plan, configure, operate and troubleshoot a BDR solution based on Barracuda Backup. For additional information, see Barracuda Backup and disaster recovery consulting.

Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software provides small organizations a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted architectures and also supports low-cost cloud backup to Microsoft Azure storage. Headline features include state-of-the-art inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as short as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, granular restore options for individual files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and for VMware vCenter for handling larger environments, and support for Microsoft VSS technology to back up live VMs with zero downtime. Progent is an Altaro partner and offers a wide range of consulting services to assist you to design, install, manage and troubleshoot a backup/restore system based on Altaro VM Backup software. For details, visit Altaro VM Backup Consulting.

Consulting Services Double-Take Solutions for Backup and Recovery
Double-Take publishes a selection of products designed to provide small and midsize businesses a range of cost-effective solutions for replicating and recovering business-critical applications including Microsoft Exchange Server, SQL, Blackberry, and Microsoft Office SharePoint. Progentís business continuity planning experts have in-depth experience integrating Double-Take Software technology into small company IT systems to achieve an advanced state of fault tolerance and disaster recovery capability at an affordable cost. To read more, visit Consulting Services Double-Take Solutions for Backup.

CRISC-Premier IT Risk Management
The CRISC program was established by ISACA to verify an IT professional's ability to plan, implement, and maintain information system controls to mitigate network risk. Progent can provide the expertise of a CRISC-certified engineer to assist you to create and execute a workplace continuity or disaster recovery strategy that follows leading practices identified by CRISC and crafted to align with your organization's risk appetite, business objectives, and IT budget. To read more, go to CRISC-Premier IT risk management experts.

Why Pick Progent for Disaster Recovery/Business Continuity Planning?
Since Progent is a Microsoft Certified Partner and offers high-level application consulting for a broad range of business applications, Progent can help customers to arrive at efficient information technology solutions that substantially enhance the productivity of your IT network. As a Registered Partner with Cisco, Progent offers the support of certified engineers and specialists with expertise in architecting, installing and managing infrastructure solutions based on Cisco products. The broad scope of Progent's IT know-how and Progent's appreciation for the needs of small businesses make Progent the ideal partner for building and maintaining a cost-effective, high-availability network.

How You Can Get in Touch with Progent's Consultants for Fault Tolerant System Support
To ask Progent about professional expertise for non-stop LAN design, call 1-800-993-9400 or visit Contact Progent.

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