ProSight BDR ServicesProSight Data Protection Services offer small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). ProSight DPS automates and monitors your backup processes and enables fast restoration of critical data, applications and virtual machines that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images. Critical data can be backed up to the cloud exclusively or mirrored to cloud and on-premises storage for greater resilience.

Offered as a low-cost, flat-rate monthly service, ProSight DPS is a software-only BDR solution that requires no specialized hardware or other costly upfront investment. ProSight DPS includes unlimited backup to any local SAN, NAS or USB device. Pricing for cloud storage is based on the capacity required. Bare Metal Restores (BMR) allow rapid recovery of physical and virtual machines by avoiding the configuration issues associated with physical-to-physical and physical-to-virtual recoveries. You can use BMR restores to like or dissimilar hardware, and you can use point-in-time restores.

ProSight Data Protection Services incorporate tools from some of the industry's top BDR technology companies and offer military-grade security to meet all major compliance regulations including HIPPA, FIRPA, FINRA, PCI and Safe Harbor. Progent uses an enterprise-class remote monitoring and management (RMM) system to create, configure, monitor and manage your BDR solution and Progent's Microsoft-certified consulting team and certified VMware consultants can help you restore your data quickly in case of a catastrophe.

Key Features of ProSight Data Protection Services
ProSight DPS offers a variety of features that deliver advanced backup and fast recovery capabilities at a price small and mid-size organizations can easily afford. These include application-aware backup and recovery for Microsoft Exchange and SQL, fast recovery of Hyper-V and VMware virtual machines, compliance with industry and government regulatory requirements, and support for unlimited local storage. If you choose the cloud backup option, your data is protected at two mirrored Tier 4 datacenters located in Los Angeles and Boston. A third datacenter in Montreal allows compliance with Canadian regulations on data management. Most importantly, ProSight DPS gives you access to the expertise of Progent's seasoned IT consulting team as a single point of contact to help you resolve virtually any technical issue.

Key features of ProSight Data Protection Services include:

Enterprise-class Data Protection

  • SQL-native and Exchange-native data protection technology supports non-disruptive backups of Microsoft SQL Server and Exchange Server instances, simplifies the configuration of incremental backups, and makes sure your vital business data is protected.
  • The ability to throttle bandwidth and schedule backups can prevent productivity loss due to overloaded networks.
  • Support for backing up and restoring System State allows fast recovery of systems responsible for managing your application settings, user permissions, profiles and other critical information.
  • ProSight DPS scales to match your business requirements. Your critical data will continue to be protected in case you exceed your storage quota before you revise your service plan.
  • You can request that a deleted file be archived for any length of time so that it can be easily recovered for audits, litigation, or any other purpose.
Fast and Reliable Recovery
  • Data restoration takes less time than with consumer-grade backup solutions. For example. ProSight DPS tested three times faster than Mozy. Another major factor that shortens disaster recovery time is the experience Progent's consultants offer for integrating your recovered data back into a cohesive system.
  • In case of a site recovery or any other scenario that requires large amounts of data to be restored, Progent can copy your recovered data to a drive and ship the drive overnight to your site in order to avoid WAN bandwidth constraints.
  • The dual-coast datacenters which host ProSight's cloud services are Tier 4 facilities with 99.995% availability and mirror one another, so your data can always be backed up and restored.
Military-grade Security
  • ProSight DPS data protected in the cloud is stored in two SSAE-16-certified datacenters in Boston and Los Angeles. The datacenters feature biometric controlled access, 24x7 monitoring, power backup and redundant Internet connections.
  • ProSight DPS uses 256-bit AES encryption and a private encryption key to secure your data. 256-bit AES encryption is used by DoD, approved by NSA, and has never been cracked. Encrypted data is transferred over 128-bit SSL, which is used by financial institutions in online banking. Onsite and in-transit encryption allows compliance with industry and regulatory security standards.
  • Private encryption gives you sole control over who can access your data. Consumer BDR products typically do not offer private-encryption but rely instead on a system-generated encryption key. This means your BDR provider may be able to access your sensitive data.
Regulatory Compliance
  • The ProSight DPS solution for data backup, encryption, retention, and private encryption key allows small and mid-size organizations to demonstrate compliance with major federal and industry data security regulations and standards such as HIPAA, FINRA, PCI, Safe Harbor and FERPA.
Download ProSight Data Protection Services Datasheets
To download a PDF datasheet describing the key features of ProSight Data Protection Services, click:
Progent's ProSight Data Protection Services Datasheet. (PDF - 89 KB)

To download a PDF datasheet comparing ProSight Data Protection Services with consumer-grade BDR products, click:
Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB)

Other ProSight Managed Services Available from Progent
In addition to ProSight Data Protection Services, Progent's ProSight suite of network management services includes other affordable, flat-rate managed service packages that address crucial facets of your information network such as security, network infrastructure management, and email filtering. By partnering with the industry's most innovative technology vendors, Progent can offer small and mid-size organizations the benefits of the same advanced technology used by some of the world's largest enterprises. Managed services available from Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior machine learning tools to defend physical and virtual endpoint devices against new malware assaults such as ransomware and file-less exploits, which routinely get by traditional signature-matching AV products. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to automate the complete threat progression including blocking, detection, containment, cleanup, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer protection for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and reacting to security threats from all vectors. ProSight ESP delivers firewall protection, penetration alerts, device management, and web filtering via leading-edge tools packaged within a single agent managed from a unified console. Progent's data protection and virtualization consultants can assist you to design and configure a ProSight ESP deployment that meets your organization's unique requirements and that allows you prove compliance with government and industry data security regulations. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for immediate attention. Progent's consultants can also help you to set up and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top data security companies to deliver centralized management and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and keeps most threats from making it to your security perimeter. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage. Email Guard's onsite security gateway device adds a further layer of inspection for inbound email. For outbound email, the on-premises security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter. For more details, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to diagram, track, reconfigure and troubleshoot their networking appliances such as routers and switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Using cutting-edge RMM technology, WAN Watch makes sure that infrastructure topology maps are always current, copies and manages the configuration of virtually all devices connected to your network, tracks performance, and generates alerts when potential issues are detected. By automating tedious management activities, WAN Watch can cut hours off ordinary tasks such as making network diagrams, expanding your network, finding appliances that need critical updates, or identifying the cause of performance issues. Find out more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your network running at peak levels by tracking the state of vital computers that drive your business network. When ProSight LAN Watch detects a problem, an alert is sent automatically to your specified IT staff and your Progent engineering consultant so that all looming issues can be addressed before they have a chance to impact productivity. Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual machine host set up and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the applications. Since the environment is virtualized, it can be ported easily to a different hardware solution without requiring a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard data about your IT infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSL certificates or warranties. By updating and managing your network documentation, you can save as much as 50% of time spent trying to find critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether youíre making enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need the instant you need it. Find out more about ProSight IT Asset Management service.
Download Progent's 10 Benefits of Managed IT Services White Paper
To view a white paper explaining why managed services are quickly takingthe place of the traditional break/fix model of network support outsourcing for small and mid-size organizations, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)

ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size businesses to get an unbiased assessment of the overall health of their network. Powered by some of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified team of IT experts, ProSight Network Audits help you see how closely the deployment of your core network devices conform to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI like a cleaner Active Directory (AD) system. Both also come with one year of state-of-the-art remote network monitoring and management (RMM). Benefits can include easier management, better compliance with government and industry security standards, more efficient utilization of network assets, quicker troubleshooting, more reliable backup and restore, and higher availability. See more about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone interview with a Progent information assurance consultant. The fact-finding interview is intended to help evaluate your company's preparedness to defend against ransomware or recover rapidly following an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to gather information about your current antivirus tools and backup/recovery procedures, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to deploy a cost-effective security and backup/recovery system that minimizes your vulnerability to ransomware and meets your business needs. For additional information, refer to Progent's ProSight Ransomware Preparedness Report.

The Progent Advantage
Progent maintains a roster of more than 100 information technology consultants with certified expertise in the key technologies used to build and manage small and mid-size business networks. This allows Progent to integrate ProSight Data Protection Services into a comprehensive information technology solution that delivers maximum business value. In addition to Hyper-V, VMware, Exchange and SQL Server expertise, Progent offers online and onsite access to certified Cisco CCIE network consultants to help you design and troubleshoot an efficient infrastructure for a private or hosted datacenter or for a hybrid network that combines on-premises and cloud-based resources. Progent's disaster recovery consultants can help you create, test and document a full-fledged disaster recovery/business continuity plan to help you return to operation quickly in case of a catastrophe.

Progent's GIAC-certified information assurance consultants and CISSP-certified cybersecurity and compliance experts can help you plan and test a company-wide security strategy that encompasses every aspect of your network including firewalls, policy definition and enforcement, remote and mobile access, BYOD computing, proactive automated monitoring, web application security, protection against viruses and other malware, spam and email content filtering, data leakage protection, and rights management. To help you validate and maintain the security of small and mid-size business networks, Progent offers specially priced one-time service packages such as network vulnerability assessment and stealth penetration testing as well as ongoing managed services such as Email Guard spam and content filtering.

Contact Progent About ProSight Data Protection Services
To find out more about how Progent can help you set up an affordable, fully managed backup/disaster recovery solution with ProSight Data Protection Services, call 1-800-993-9400 or visit Contact Progent.

Other High Availability Technologies Offered by Progent's Experts
Progent's Microsoft and Cisco-certified support professionals can assist your business to design an efficient, zero-downtime information network that resolves key problems covering a broad array of infrastructure technologies and processes including:

Workplace Recovery Planning
Progent's disaster recovery consultants can help you design a disaster recovery strategy that will allow you to resume IT functionality in the event of an information system disaster. Progent can assist you to define a complete disaster recovery strategy that includes periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified professionals can also show you how to build an affordable, non-stop network architecture that addresses reliability issues involving a broad array of infrastructure technologies and procedures. To find out more, see Disaster Recovery Consulting and Support Services.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that allows you to define, automate and test a consistent runbook for recovering applications and services rapidly following a breakdown. Site Recovery Manager supports centrally managed and automated recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also enables transparent testing for site recovery, updates and patches and can generate audit reports to verify complete service recovery, validate SLAs and prove compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to assist you to design, deploy, test and manage a DR solution based on VMware SRM.

NetApp MetroCluster Disaster Recovery Technology
NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering along with replication to deliver fast, zero RPO disaster recovery between datacenters located up to 300km away from one another. Progent offers access to a NetApp MetroCluster expert who can help you to plan, deploy, manage, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that meets your functional needs and IT budget. Progent can make sure you adhere to best practices for installing your MetroCluster solution by delivering help with procedures such as assigning disk pools and shelf IDs, determining aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your storage clusters, and verifying your MetroCluster DR solution to prove compliance with industry standards and government mandates.

Microsoft Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery consultants can help you to design a DR solution built around Microsoft's latest Failover Clustering tools including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance network-attached storage using low-cost equipment, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, affordable creation of a failover cluster quorum arbitration point. For details, see Windows Server 2016 Disaster Recovery and Business Continuity Support.

Windows Server 2012 Failover Clusters
Microsoft Windows Server 2008 R2 introduced enterprise-class fault tolerance and system recovery to Microsoft's failover clustering solution. Microsoft Windows Server 2012 R2 adds to this foundation and delivers important improvements that offer more expandability, better disk storage availability for server applications, easier management, quicker automatic failover, and more options for designing clusters. To find out more, go to Windows Server 2012 Clustering Integration.

Fault Tolerant Load Balancing
Progent offers fault tolerant load balancing consulting that addresses system load balancing, load balanced programs, LAN/WAN backbone routing, and content delivery technology including F5 Networks 3DNS. Fault tolerant load balancing products for which Progent can provide consulting expertise include Microsoft Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks BIG-IP. For more information, see High Availability Load Balancing.

Zero Downtime Internet Data Centers
Progent's Data Center engineers can help you identify high availability data centers that match the specific requirements of your business. High availability co-location sites are especially attractive to small and mid-size businesses due to of their low cost and simplified logistics in comparison to pursuing a do-it-yourself strategy. Attempting to create an on-site data center that offers even a minimum degree of fault tolerance is too expensive for typical small companies. Progent is ready to help you reap all the advantages of 24x7 colocation centers by providing a complete array of consulting and support services. To read more, see High-Availability Data Centers Solutions.

Failsafe Interoffice Connectivity
Progentís branch office connection professionals can help companies achieve zero-downtime branch office connectivity via redundant networks featuring transparent failover. Progentís Cisco-certified CCIE engineers can design and implement fault-tolerant Inter-office connections based on zero-downtime EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how redundant connections and transparent fail-over can provide affordable 24x7 interoffice networking. For more information, go to 24x7 Interoffice Networking.

24x7 Internet Access
Progent's Cisco-authorized IT professionals can help you design an affordable, high availability Internet configuration solution that can deliver non-stop Internet connectivity via a wide range of high availability Internet access technologies including high availability BGP, transparent fail-over, and redundant Internet Service Providers. Progent offers Cisco Certified Internetwork Expert consultants to show you how to utilize the most up-to-date technology for high availability Internet connections to create an economical, completely redundant Internet network with automatic failover and other features to create non-stop Internet access. To learn more, visit Non-stop Internet Connectivity Architecture.

Backup and Restore Solutions Consulting Services
Progent offers economical online support from IT engineers skilled in a wide array of products and services that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux physical and virtual servers and desktops as well as notebooks and handhelds. Progent can provide help for all major backup products including Acronis Backup and Recovery, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent can help your company to deploy, upgrade, or troubleshoot data backup solutions for a variety of architectures such as on-premises, remote, cloud-based, or a mix. For details, visit Backup and Recovery Technology Consulting.

Microsoft System Center Data Protection Manager Data Recovery Consulting Experts
Progent's certified System Center Data Protection Manager engineers can assist you to create an effective workplace recovery plan, design a cost-effective high-availability network infrastructure, install a System Center Data Protection Manager-based backup and recovery system, thoroughly validate your system, educate your administrative personnel or local service providers how to manage System Center Data Protection Manager, or provide complete IT support outsourcing including off-site hosting of virtual or physical SCDPM machines in Progent's data center facility. For more information, visit System Center Data Protection Manager (SCDPM) Consulting.

Barracuda Backup Multi-site and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup and disaster recovery service for small and mid-size organizations. A Barracuda Backup deployment can include a purpose-built hardware storage device manufactured by Barracuda or a virtual appliance with comparable features but which utilizes your own storage infrastructure. Barracuda Backup safeguards critical company data produced locally, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting services to help your business to plan, integrate, operate and repair a backup and disaster recovery system based on Barracuda Backup. For details, visit Barracuda Backup and disaster recovery consulting.

Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Altaro VM Backup software provides small and mid-size organizations a dependable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted environments and also enables low-cost backup to Microsoft Azure storage. Headline capabilities include state-of-the-art Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as little as five minutes for reducing your Recovery Point Objective, military-grade encryption, granular restore options for specific files and emails, support for Windows Server Cluster Shared Volumes and VMware vCenter for handling large-scale deployments, and support for Microsoft VSS technology to back up online virtual machines with zero downtime. Progent is an Altaro partner and can provide a wide array of services to assist you to plan, install, manage and troubleshoot a backup/restore system powered by Altaro VM Backup software. To read more, visit Altaro VM Backup Certified Consultants.

Consulting for Double-Take Software for Data Backup and Recovery
Double-Take offers a family of products intended to deliver small and midsize businesses a range of affordable alternatives for backing up and restoring vital workloads including Exchange Server, SQL, RIM Blackberry, and Microsoft Office SharePoint. Progentís business continuity planning experts have in-depth backgrounds integrating Double-Take technology into small company IT systems to achieve an advanced level of fault tolerance and disaster recovery capability at an affordable price. To find out more, go to Consulting Services Double-Take Software for Data Backup.

CRISC-Certified IT Risk Mitigation
The CRISC certification program was established by ISACA to validate a consultant's ability to plan, deploy, and maintain information system controls to reduce network risk. Progent can provide the services of a CRISC-certified consultant to assist your company to create and carry out a workplace continuity plan based on industry best practices identified by CRISC and geared to match your organization's risk tolerance, business objectives, and budgetary guidelines. To learn more, see CRISC-Premier network risk control specialists.

Why Choose Progent for Disaster Recovery/Business Continuity Planning Solutions?
Because Progent is a Microsoft Certified Partner and offers professional application support for a wide range of business applications, Progent is able to help customers to arrive at efficient information technology solutions that substantially enhance the productivity of your IT network. As a Registered Partner with Cisco, Progent offers the support of certified engineers and specialists with experience in architecting, deploying and managing networking solutions based on Cisco technology. The broad scope of Progent's technical experience and Progent's appreciation for the requirements of small companies make Progent a great partner for creating and running a cost-effective, fault-tolerant network.

How to Get in Touch with Progent's Engineers for Non-stop Computing Support
In order to contact Progent about engineering expertise for non-stop IT design, call 1-800-993-9400 or see Contact Progent.

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