ProSight BDR ServicesProSight Data Protection Services offer small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). ProSight DPS automates and monitors your backup processes and enables fast restoration of critical data, applications and virtual machines that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images. Critical data can be backed up to the cloud exclusively or mirrored to cloud and on-premises storage for greater resilience.

Offered as a low-cost, flat-rate monthly service, ProSight DPS is a software-only BDR solution that requires no specialized hardware or other costly upfront investment. ProSight DPS includes unlimited backup to any local SAN, NAS or USB device. Pricing for cloud storage is based on the capacity required. Bare Metal Restores (BMR) allow rapid recovery of physical and virtual machines by avoiding the configuration issues associated with physical-to-physical and physical-to-virtual recoveries. You can use BMR restores to like or dissimilar hardware, and you can use point-in-time restores.

ProSight Data Protection Services incorporate tools from some of the industry's top BDR technology companies and offer military-grade security to meet all major compliance regulations including HIPPA, FIRPA, FINRA, PCI and Safe Harbor. Progent uses an enterprise-class remote monitoring and management (RMM) system to create, configure, monitor and manage your BDR solution and Progent's Microsoft-certified consulting team and certified VMware consultants can help you restore your data quickly in case of a catastrophe.

Key Features of ProSight Data Protection Services
ProSight DPS offers a variety of features that deliver advanced backup and fast recovery capabilities at a price small and mid-size organizations can easily afford. These include application-aware backup and recovery for Microsoft Exchange and SQL, fast recovery of Hyper-V and VMware virtual machines, compliance with industry and government regulatory requirements, and support for unlimited local storage. If you choose the cloud backup option, your data is protected at two mirrored Tier 4 datacenters located in Los Angeles and Boston. A third datacenter in Montreal allows compliance with Canadian regulations on data management. Most importantly, ProSight DPS gives you access to the expertise of Progent's seasoned IT consulting team as a single point of contact to help you resolve virtually any technical issue.

Key features of ProSight Data Protection Services include:

Enterprise-class Data Protection

  • SQL-native and Exchange-native data protection technology supports non-disruptive backups of Microsoft SQL Server and Exchange Server instances, simplifies the configuration of incremental backups, and makes sure your vital business data is protected.
  • The ability to throttle bandwidth and schedule backups can prevent productivity loss due to overloaded networks.
  • Support for backing up and restoring System State allows fast recovery of systems responsible for managing your application settings, user permissions, profiles and other critical information.
  • ProSight DPS scales to match your business requirements. Your critical data will continue to be protected in case you exceed your storage quota before you revise your service plan.
  • You can request that a deleted file be archived for any length of time so that it can be easily recovered for audits, litigation, or any other purpose.
Fast and Reliable Recovery
  • Data restoration takes less time than with consumer-grade backup solutions. For example. ProSight DPS tested three times faster than Mozy. Another major factor that shortens disaster recovery time is the experience Progent's consultants offer for integrating your recovered data back into a cohesive system.
  • In case of a site recovery or any other scenario that requires large amounts of data to be restored, Progent can copy your recovered data to a drive and ship the drive overnight to your site in order to avoid WAN bandwidth constraints.
  • The dual-coast datacenters which host ProSight's cloud services are Tier 4 facilities with 99.995% availability and mirror one another, so your data can always be backed up and restored.
Military-grade Security
  • ProSight DPS data protected in the cloud is stored in two SSAE-16-certified datacenters in Boston and Los Angeles. The datacenters feature biometric controlled access, 24x7 monitoring, power backup and redundant Internet connections.
  • ProSight DPS uses 256-bit AES encryption and a private encryption key to secure your data. 256-bit AES encryption is used by DoD, approved by NSA, and has never been cracked. Encrypted data is transferred over 128-bit SSL, which is used by financial institutions in online banking. Onsite and in-transit encryption allows compliance with industry and regulatory security standards.
  • Private encryption gives you sole control over who can access your data. Consumer BDR products typically do not offer private-encryption but rely instead on a system-generated encryption key. This means your BDR provider may be able to access your sensitive data.
Regulatory Compliance
  • The ProSight DPS solution for data backup, encryption, retention, and private encryption key allows small and mid-size organizations to demonstrate compliance with major federal and industry data security regulations and standards such as HIPAA, FINRA, PCI, Safe Harbor and FERPA.
Download ProSight Data Protection Services Datasheets
To download a PDF datasheet describing the key features of ProSight Data Protection Services, click:
Progent's ProSight Data Protection Services Datasheet. (PDF - 89 KB)

To download a PDF datasheet comparing ProSight Data Protection Services with consumer-grade BDR products, click:
Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB)

Other ProSight Managed Services Available from Progent
In addition to ProSight Data Protection Services, Progent's ProSight suite of network management services includes other affordable, flat-rate managed service packages that address crucial facets of your information network such as security, network infrastructure management, and email filtering. By partnering with the industry's most innovative technology vendors, Progent can offer small and mid-size organizations the benefits of the same advanced technology used by some of the world's largest enterprises. Managed services available from Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior-based analysis technology to defend physical and virtual endpoint devices against modern malware assaults like ransomware and email phishing, which easily escape legacy signature-matching anti-virus tools. ProSight ASM safeguards local and cloud-based resources and provides a unified platform to manage the complete threat progression including filtering, detection, containment, remediation, and forensics. Key capabilities include single-click rollback using Windows VSS and real-time system-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Email Filtering
    ProSight Enhanced Security Protection services deliver economical in-depth protection for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, endpoint management, and web filtering via leading-edge tools incorporated within a single agent managed from a single console. Progent's data protection and virtualization experts can assist you to plan and implement a ProSight ESP deployment that meets your organization's unique needs and that helps you prove compliance with legal and industry information security standards. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for urgent action. Progent can also help you to set up and verify a backup and restore system like ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading data security vendors to provide web-based control and comprehensive security for your email traffic. The hybrid structure of Email Guard managed service combines cloud-based filtering with a local gateway appliance to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The cloud filter serves as a first line of defense and blocks most unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage space. Email Guard's onsite gateway appliance provides a deeper level of inspection for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall. For more information, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller organizations to map, track, reconfigure and debug their networking hardware such as switches, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that network diagrams are kept updated, copies and manages the configuration information of virtually all devices connected to your network, monitors performance, and sends alerts when issues are detected. By automating time-consuming network management activities, ProSight WAN Watch can cut hours off common tasks like network mapping, expanding your network, locating devices that need critical software patches, or isolating performance issues. Find out more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management techniques to help keep your IT system running efficiently by checking the health of vital computers that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your specified IT management personnel and your Progent engineering consultant so all looming issues can be addressed before they have a chance to impact productivity. Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host configured and managed by Progent's network support professionals. With the ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the applications. Since the environment is virtualized, it can be moved immediately to a different hosting solution without a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect information related to your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSL certificates ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to 50% of time thrown away looking for vital information about your IT network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether youíre making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require when you need it. Learn more about ProSight IT Asset Management service.
Download Progent's 10 Benefits of Managed IT Services White Paper
To download a white paper explaining why managed services are quickly replacing the traditional break/fix model of network support outsourcing for small and mid-size businesses, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)

ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size businesses to get an unbiased evaluation of the health of their network. Based on some of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class team of IT experts, ProSight Network Audits help you see how closely the deployment of your essential network assets adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI like a more manageable Active Directory (AD) system. Both also include one year of advanced remote network monitoring and management. Benefits can include easier network management, better compliance with information security regulations, higher utilization of IT assets, faster troubleshooting, more dependable backup and recovery, and less downtime. Read more about Progent's ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone discussion with a Progent information assurance expert. The fact-finding interview is designed to assess your company's preparedness either to block ransomware or recover quickly after an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to collect information concerning your existing antivirus tools and backup system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply best practices to deploy a cost-effective AV and backup system that reduces your vulnerability to a ransomware attack and meets your company's requirements. For more information, refer to The ProSight Ransomware Preparedness Report Service.

The Progent Advantage
Progent maintains a roster of more than 100 information technology consultants with certified expertise in the key technologies used to build and manage small and mid-size business networks. This allows Progent to integrate ProSight Data Protection Services into a comprehensive information technology solution that delivers maximum business value. In addition to Hyper-V, VMware, Exchange and SQL Server expertise, Progent offers online and onsite access to certified Cisco CCIE network consultants to help you design and troubleshoot an efficient infrastructure for a private or hosted datacenter or for a hybrid network that combines on-premises and cloud-based resources. Progent's disaster recovery consultants can help you create, test and document a full-fledged disaster recovery/business continuity plan to help you return to operation quickly in case of a catastrophe.

Progent's GIAC-certified information assurance consultants and CISSP-certified cybersecurity and compliance experts can help you plan and test a company-wide security strategy that encompasses every aspect of your network including firewalls, policy definition and enforcement, remote and mobile access, BYOD computing, proactive automated monitoring, web application security, protection against viruses and other malware, spam and email content filtering, data leakage protection, and rights management. To help you validate and maintain the security of small and mid-size business networks, Progent offers specially priced one-time service packages such as network vulnerability assessment and stealth penetration testing as well as ongoing managed services such as Email Guard spam and content filtering.

Contact Progent About ProSight Data Protection Services
To find out more about how Progent can help you set up an affordable, fully managed backup/disaster recovery solution with ProSight Data Protection Services, call 1-800-993-9400 or visit Contact Progent.

Additional Zero-Downtime Solutions Provided by Progent
Progent's Microsoft and Cisco consultants can assist your business to design a cost-effective, non-stop environment that addresses major challenges encompassing a wide array of infrastructure solutions and operations including:

Business Continuity Planning
Progent's disaster recovery engineers can show you how to create a workplace recovery strategy that will allow you to restore network functionality in case of an IT system catastrophe. Progent can help you to define a complete disaster recovery plan that incorporates periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified engineers can also show you how to build an affordable, fault-tolerant system architecture that takes into account reliability issues covering a broad array of network technologies and procedures. To read more, see Business Continuity Consulting.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and test a repeatable runbook for recovering services quickly after a breakdown. SRM provides centrally controlled and automated disaster recovery, application mobility, and non-intrusive site migration, failback and re-protect. Site Recovery Manager also supports non-disruptive testing for disaster recovery, updates and fixes and can produce reports to verify complete service restoration, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to help your organization to design, deploy, test and manage a disaster recovery system based on VMware Site Recovery Manager.

NetApp MetroCluster High Availability and Disaster Recovery Technology
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering with synchronous replication to provide rapid, zero RPO disaster recovery (DR) between sites that are up to 300km apart from each other. Progent can provide the skills of a certified NetApp MetroCluster expert who can help your business to plan, deploy, administer, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that aligns with your functional requirements and budget. Progent can ensure you adhere to leading practices for installing your MetroCluster solution by providing guidance with tasks like assigning disk pools and shelf IDs, arranging aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker, designing a configuration replication network, and verifying your MetroCluster disaster recovery system to show compliance with information assurance standards and government mandates.

Microsoft Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to design a DR system built around Microsoft's latest Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using commodity hardware, Virtual Machine Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, economical deployment of a failover cluster quorum witness. For more information, go to Windows Server 2016 Disaster Recovery Support.

Microsoft Server 2012 Failover Clustering
Windows Server 2008 R2 introduced world-class availability and system recovery to Microsoft's clustering platform. Microsoft Windows Server 2012 R2 builds on this foundation and delivers important new and enhanced features that offer increased expandability, non-stop storage availability for server applications, simpler management, faster failover, and more options for designing clusters. To find out more, see Windows Server 2012 R2 Failover Clustering Consulting and Support.

Network Load Balancing
Progent offers high availability load balancing consulting covering system load balancing, load balanced programs, LAN/WAN backbone routing, and content delivery products including Cisco Content Engine. High availability load balancing technologies for which Progent offers consulting expertise include Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks 3-DNS. To learn more, visit High Availability Load Balancing.

High-Availability Data Centers
Progent's Data Center professionals can show you how to find high availability data centers that meet the specific needs of your business. High availability colocation sites are especially appealing to small and mid-size businesses because of their affordability and simplified logistics compared to pursuing a do-it-yourself strategy. Attempting to build an in-house data center that offers even a basic degree of fault tolerance is too costly for the majority of small organizations. Progent can help you get all the advantages of non-stop colocation centers by offering a complete array of consulting and maintenance services. For more information, visit High-Availability Internet Data Centers Solutions.

24x7 Inter-office Connectivity
Progentís branch office connection consultants can help organizations create zero-downtime branch office connections via fully redundant system architectures with automatic failover. Progentís Cisco-certified CCIE engineers can plan and deploy ultra-reliable Inter-office networks based on fault tolerant EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how redundant connections and automatic fail-over offers affordable 24x7 interoffice networking. For more information, see Non-stop Inter-office Connectivity.

High Availability Internet Access
Progent's Cisco-authorized network consultants can help you create an affordable, high availability Internet configuration solution that can achieve non-stop Internet access through a broad array of high availability Internet access solutions including non-stop BGP, automatic fail-over, and redundant Internet Service Providers. Progent can provide CCIE engineers to show you how to utilize the most up-to-date technology for fault tolerant Internet connectivity to build an economical, completely redundant Internet interface with automatic failover and other capabilities to create fault tolerant Internet connections. For details, visit 24x7 Internet Connectivity Solutions.

Backup and Restore Technology Consulting Experts
Progent offers affordable remote support from consultants skilled in a wide array of utilities and services that deliver solutions for protecting Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops plus notebooks and smartphones. Progent offers expertise for all major data protection platforms such as Acronis Backup and Recovery, Backup Exec, BackupAssist, CrashPlan, Double-Take, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and FLARs. Progent's consultants can help your company to implement, upgrade, or troubleshoot backup/restore systems for a range of topologies such as local, remote, cloud-based, or hybrid. To read more, see Backup and Restore Technology Consulting Services.

Microsoft System Center Data Protection Manager (SCDPM) Backup and Restore Consulting
Progent's certified Microsoft System Center Data Protection Manager consultants can help your company to create a practical workplace recovery plan, implement an affordable high-availability network infrastructure, deploy a Microsoft SCDPM-based recovery system, thoroughly validate your DPM system, train your IT personnel or regular consultants how to manage Microsoft System Center Data Protection Manager, or provide extensive information technology outsourcing services such as remote hosting of Microsoft System Center Data Protection Manager servers in Progent's secure data center facility. To learn more, see Microsoft System Center Data Protection Manager Consulting.

Barracuda Backup Cloud and Offsite Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup and disaster recovery platform for small and mid-size organizations. A Barracuda Backup solution can incorporate a purpose-built hardware storage device manufactured by Barracuda or a software-based appliance with comparable features but which utilizes your existing storage infrastructure. Barracuda Backup safeguards critical company data generated locally, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting services to help you to design, integrate, manage and troubleshoot a backup and disaster recovery solution based on Barracuda technology. For more information, see Barracuda Backup and disaster recovery consulting and management.

Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Altaro VM Backup provides small and mid-size organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud environments and also supports cost-effective backup to Microsoft Azure storage. Top capabilities include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup spacing as low as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, item-level recovery capability for individual files and emails, support for Windows Cluster Shared Volumes and vCenter for managing large-scale deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live VMs without downtime. Progent is a certified Altaro partner and offers a broad range of services to help you to design, install, manage and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup. For details, go to Altaro VM Backup Consulting Services.

Consulting for Double-Take Solutions for Backup/Restore
Double-Take Software offers a selection of tools intended to deliver small and midsize businesses a range of cost-effective solutions for backing up and recovering business-critical workloads such as Microsoft Exchange Server, Microsoft SQL, Blackberry, and Microsoft Office SharePoint. Progentís disaster recovery planning consultants have extensive backgrounds incorporating Double-Take products into small company IT systems to achieve an advanced level of availability and disaster recovery capability at an affordable cost. For details, go to Consulting Services Double-Take Solutions for Backup.

CRISC-Premier Network Risk Mitigation
The CRISC program was initiated by ISACA to validate a consultant's skills to design, deploy, and support information system control mechanisms to mitigate risk. Progent offers the services of a CRISC-certified consultant to assist your company to develop and execute a business continuity plan based on industry best practices identified by CRISC and crafted to match your company's risk tolerance, business goals, and IT budget. For more information, go to CRISC-Premier network risk management specialists.

Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Since Progent is a Microsoft Certified Partner and offers specialized application support for a broad range of small business software programs, Progent can assist clients to find complete IT solutions that optimize the business value of your information system. As a Registered Partner for Cisco, Progent can provide the services of premier engineers and specialists with experience in architecting, installing and supporting infrastructure environments based on Cisco technology. The broad scope of Progent's technical experience and Progent's appreciation for the needs of small companies make Progent the perfect partner for building and maintaining a cost-effective, dependable information system.

How to Access Progent's Experts for Non-stop Network Services
To contact Progent about consulting expertise for fault tolerant networking, phone 1-800-993-9400 or see Contact Progent.



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