Additional Topics of Interest

wireless IP phones and Aironet APs Online Support Services
wireless IP phone upgrades On-site Technical Support

Cisco's wireless IP phones are hardened Wi-Fi devices intended for workers who are on the move within office, warehouse, retail or other venues where management requires portable phones that offer more control, security and ruggedness than is achievable with the BYOD mode of mobile collaboration. Integration of Cisco's wireless VoIP phones usually requires that IT teams set up and fine tune numerous components of your wireless infrastructure such as APs, routers and switches, Cisco wireless LAN controllers, and network management tools. Progent's Cisco-certified consultants offer remote and onsite support to help you create and maintain a Cisco wireless VoIP phone solution by delivering services that range from debugging the configuration of an IP phone or AP to offering project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of an entire campus.

High-Availability Interoffice Connections Consultancy
Professionals Non-stop Interoffice Connectivity

Progent's non-stop inter-site connectivity and 24x7 network connection professionals can help small businesses achieve fault tolerant Interoffice connectivity by means of fully redundant system architectures featuring transparent failover. Progent's Cisco Certified Internetwork Experts can plan and deploy ultra-reliable Inter-office connections supported by non-stop EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over can provide economical 24x7 interoffice connectivity.

Microsoft and Cisco Certified Shared Network Support Help Desk Online Support
Shared Service Desk Help and Support

Progent's Computer Call Center Outsourcing Services for PC desktop technical support are designed specifically for small businesses who require immediate availability of a Help Desk Service Center with expert phone support and full escalation options but who must operate within a restricted IT budget. Key components of Progent's Help Desk Outsourcing Support Services are Helpdesk Phone Support, Optional Remote Access Support, System Assessment, Problem Prioritization, Virtual Helpdesk Support, By-the-Minute Billing, and Helpdesk Applications Recommendation and Integration.

Stealth Penetration Testing Security Team
Security Penetration Testing information Systems Audit

Stealth intrusion testing is an important part of any overall IT system security plan. Progent's security experts can perform extensive penetration checks without the knowledge of your company's internal network support staff. Stealth penetration checking uncovers whether existing security monitoring systems such as intrusion detection warnings and event history analysis are properly configured and actively monitored.

Immediate Technology Professional Microsoft Teams AAD Connect
Microsoft Teams hybrid Professional

Progent can assist your business to plan an upgrade to Teams from Skype for Business and configure, administer, and debug a cloud or mixed implementation of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your phone system.

ransomware virus recovery Consulting Services
Consultancy WannaCry ransomware recovery

Progent's proven ransomware recovery experts can assist your business to rebuild a network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.

Ubiquiti access point Engineers
Ubiquiti UniFi WiFi AP Consult

Progent can provide quick access to the expertise of seasoned wireless consultants who can help organizations to determine the advantages of Ubiquiti UniFi wireless APs for your company and assist you to plan, install, maintain, and debug your UniFi wireless network. Progent can also conduct a wireless site survey to assist you to select, provision, and position Ubiquiti UniFi wireless access points for your required signal coverage and performance.

Ekahau Wi-Fi Site Survey and Design Technical Support Services
Ekahau Insights Wi-Fi Network Troubleshooting Consultants

Progent's Ekahau-certified Wi-Fi site design experts can help your business to plan, deploy, optimize, manage and debug a Wi-Fi solution adapted to your building. Progent can provide online or on-premises support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF analysis, Ekahau Analyzer for troubleshooting RF signal issues, and Ekahau Insights for tracking the performance of multiple Wi-Fi sites.

24/7 Wyoming Small Business Computer Consulting Services
New Mexico Network Installations

If your company does not require urgent remote help but expects to require technical services with your information system soon, you can save time and money and guarantee that the appropriate expertise will be available when you want it by getting in touch with a Progent sales agent and signing up as a customer. For details, phone 800-993-9400 or email

scom 2016 ACS database Consultant
24-7 Consultant scom 2016 Nano Server integration

Microsoft System Center 2016 Operations Manager is designed to promote top performance and maximum uptime for key applications by providing centralized, mixed-platform monitoring of physical and virtual resources deployed across on-premises systems and cloud environments. Progent's SCOM consulting team can provide advanced online and onsite expertise to help organizations of all sizes to plan, integrate, optimize, enhance and repair Operations Manager 2016 deployments. Progent can assist your company to migrate to SCOM 2016 from older releases or from other monitoring products, or combine a variety of monitoring tools into a unified infrastructure management ecosystem. Progent can also help you extend your SCOM 2016 scope to include infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.