Progent's Microsoft-certified SQL Server 2017 experts can help you to assess the business advantages of migrating to SQL Server 2017 and can help you to design and carry out a smooth migration of your databases and applications to any deployment model including local, cloud-based, or hybrid. Progent's consultants offer remote or on-premises support services ranging from on-demand design assessment or troubleshooting to comprehensive project management and co-management to ensure your SQL Server 2017 initiative is successfully completed on time and on budget.
Microsoft Small Business Server (SBS) is an affordable suite of server products that offers the basis for a powerful but easy-to-manage information. The integration requirements of the Microsoft .NET components bundled with Microsoft Small Business Server calls for an IT consultant with hands-on expertise and broad experience in planning and building cohesive end-to-end business technology solutions. Progent's Microsoft-certified consultants have broad backgrounds with the technologies built into SBS 2011 and Microsoft SBS 2008. This experience assures you success in installing, administering, and troubleshooting network environments based on the Microsoft SBS line of servers and programs.
Progent has a long background providing a full-spectrum of remote network support and emergency repair services to local governments and schools throughout the United States. Progent is one of the pioneers in providing expert remote network consulting and has delivered network solutions to clients in every state. Online support eliminates travel costs and solves issues more quickly than onsite service calls.
Microsoft 365, previously branded Office 365, is Microsoft's extensive family of productivity programs and cloud-hosted services offered on a monthly or annual subscription basis. Microsoft 365 apps and cloud-based services are available in an array of product bundles intended for markets from students and households to enterprises. Progent offers quick and easy remote access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Google Android platforms. Progent can help your business to evaluate the wealth of subscription plans available with Microsoft 365 and integrate your network with Microsoft 365 so you derive maximum business value. Progent offers expertise with cross-vendor environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help you to build and maintain hybrid ecosystems that transparently combine local and cloud-based products and services.
Progent offers fast online access to Cisco CCIE network infrastructure experts. Progent's CCIE engineers can link to your network via advanced remote support utilities to provide quick and affordable analysis and remediation of urgent network infrastructure issues.
Progent's certified consultants provide computer help and IT consulting services for Microsoft Exchange Server 2003, Microsoft Windows 2003 Server, and for the complete line of Microsoft Servers. Progent's migration, integration, management, and support expertise for Exchange Server include planning, deployment, documentation, local and remote troubleshooting, Help Desk outsourcing, certified security consulting, and comprehensive network management outsourcing.
Progent's certified Windows Server 2019 consultants can assist your company to design and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers major enhancements in scale, speed, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and container support.
Progent's Network Contact Center Outsourcing Services for desktop technical support are designed especially for small businesses who require immediate availability of a Help Desk Call Center with expert telephone support and full escalation capability but who have to operate within a modest network support budget. Key components of Progent's Help Desk Outsourcing Support Services are Helpdesk Phone Support, Secure Remote Access Support, System Assessment, Expert Prioritization, Virtual Help Desk Call Center Support, Per Minute Billing, and Helpdesk Applications Recommendation and Deployment.
Progent's Microsoft-certified consultants offer remote or in-person support to assist companies of any size to design, deploy, administer, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from older releases of SCDPM or from a different backup/recovery system, and Progent can optimize your Data Protection Manager deployment for on premises, cloud-based, or hybrid datacenters. Progent can provide occasional support for fixing especially stubborn issues, or comprehensive project management support. Progent's consultants can also help your business to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
Progent's Microsoft-certified professionals have more than a decade of background providing unified communications solutions for customers that range from small businesses to global enterprises. Progent offers affordable support for all editions of Microsoft Exchange Server to strengthen email and virus security, configure high availability email environments, and implement remote and wireless email connectivity. Progent’s Microsoft Exchange support services can help you in planning and carrying out a migration from a legacy SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange Server 2016. Progent offers support for Windows 8, Windows 7, and Windows XP desktops running Outlook and can help you configure Microsoft Outlook Web App for all major web browsers. For e-mail virus defense, spam filtering and outbound data leak protection, Progent offers Email Guard managed services.
Progent can provide expert help for each step of your Microsoft Exchange Server 2010 upgrade with services that include outsourced or co-sourced project management, site analysis, project planning, specification of new software licenses and hardware required, suggested vendor sourcing, pilot verification at client location or at Progent's test lab, managing transitional coexistence of Exchange Server 2010 and Exchange 2003 or 2007, deployment of the production system, deactivating the old servers, and training for client's IT group and users.
Configuration Manager automates software deployment at scale, centralizes compliance settings management, inventories network assets, guards against company data leakage, provides network health reporting, enables safe end-user self service, and delivers a single control mechanism for administering mixed-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration specialists can assist businesses of any size with any aspect of designing, installing, operating and troubleshooting a SCCM deployment for on-premises, cloud, or hybrid networks.
Progent's Microsoft-certified engineers offer affordable online support and programming services to assist you to design, deploy, manage, and maintain SharePoint 2010 environments that can involve web sites that can function as portals, extranets, document management tools, wikis, data warehouses, business information systems, enterprise-wide search engines, workflows, and other tools to promote and improve collaboration. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with third-party data sources and with Microsoft's popular office productivity programs like Excel, Word, PowerPoint, and Project. Progent can help your business to migrate from earlier versions of SharePoint or move a multi-vendor mix of web applications into a consolidated and easily managed SharePoint 2010 environment.
Progent’s consultants can assist you to plan and carry out a smooth move from onsite Active Directory to cloud-based Azure AD or to a hybrid system that deploys Azure AD Domain Services and AD Connect to unify identity management for both onsite and Azure resources.
Progent can help you to plan and carry out an efficient move from onsite Active Directory to cloud-based Azure AD or to a hybrid system that deploys Azure AD Domain Services and AD Connect to unify identity management for both onsite and Azure assets.
Progent can assist your organization to deploy Cisco's infrastructure products to create a robust basis for your onsite, private cloud, or hybrid data center and improve operations in key areas such as hardware utilization, security and compliance, manageability, uptime, and recoverability.
ProSight Data Backup and Restore Services Engineer
Progent can provide enterprise clients the services of a NetApp-certified consultant to deliver online or on-premises expertise for NetApp's complete family of SAN products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN storage solutions supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, transparent updates, system management, security and compliance, high availability, and remediation. Progent can provide Tier 3 support to help you to resolve issues with NetApp SAN storage environments quickly and affordably following best practices.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's Microsoft-certified consultants can assist you you to calculate the advantages of Windows Server 2008 for your company, develop pilot systems and rollout strategies, integrate Windows Server 2008 with your network infrastructure and applications, educate your IT personnel how to run enhanced management utilities, and provide ongoing consulting and tech support via budget-friendly alternatives such as Contact Center support and online technical support.
Progent's network professionals can help you evaluate the possible advantages of Hyper-V-powered virtualization for your company, conduct pilot installations to verify Hyper-V's compatibility with your line-of-business software, assess your network architecture for optimal operation with virtual server technology, help you in upgrading to Windows Server 2008 and configuring Windows Hyper-V, train your network management personnel to track and administer Hyper-V, provide world-class consulting help for enhancing the protection of your virtual machines, establish and validate disaster recovery procedures that maximize network availability, and deliver ongoing consulting and technical support including affordable remote repair and comprehensive Help Desk services.
Progent's Cisco-certified Wi-Fi integration experts can assist you to configure, manage, and debug Cisco Wi-Fi devices such as Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.
SQL Server 2016 offers significant enhancements in performance, capacity, security and compliance, high-availability, BOYD support, and integrated BI. Innovations include PolyBase for processing relational and non-relational databases simultaneously for data warehousing, Hadoop support, Row-level Security, Mobile Reports, and centralized management of local and cloud-based resources. Progent's Microsoft-certified consultants can deliver remote and on-premises expertise to help organizations of all sizes to implement, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics CRM, Skype for Business, and System Center Operations Manager.
Offsite Managed Data Backup/Recovery Services Network Consulting
Progent offers remote and onsite expertise to help your organization with any facet of business intelligence reporting ranging from debugging or modernizing reports to designing and implementing a comprehensive business intelligence solution. Progent's management reporting experts can help you to support your existing BI system, assist you to upgrade reports and databases from a discontinued reporting platform to a current one, and deliver custom remote mentoring tailored to your specific needs. Progent’s management reporting and analytics professionals can provide expertise in the leading business analytics reporting and visualization platforms such as Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot, Power Query and Power View, Report Designer and Report Builder.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's Microsoft and Cisco certified Consultants provide three ways to help medium-size and large companies develop an efficient and productive in-house Network Support Helpdesk. Progent's help desk consulting services include Return on Investment evaluation, process analysis and improvement, executive reporting, education of in-house personnel, and documentation of procedures. Progent's Software Selection and Deployment Services help businesses sift through the various high-quality Help Desk software packages available and determine what packages might be too costly, miss critical functions, or align badly with your organization's business goals. Progent also offers temporary staffing for organizations who need to augment their internal Help Desk team for special tasks or to substitute for vacationing or indisposed workers.
Progent has created special network security service bundles intended to provide larger institutions an objective and comprehensive network security audit from a team of premier security engineers. All Progent's security assessment packages incorporate a suite of services including automated scans from within and from outside your network firewall, expert interpretation of results by accredited security consultants, production of a report explaining the results, plus a live high-level executive summary and an extensive interactive outbrief for internal IT managers.
E-Mail Guard is a complete service for defending against spam and virus attacks. E-Mail Guard addresses the protection and management of company email by providing constantly improved spam and virus filtering, policy administration, content testing, and protection against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, management and reporting utilities as well as outbound email filtering to let you troubleshoot your email environment and define and regulate corporate email policy.
Progent's certified information technology consultants offer Windows Server 2016 integration consulting services to help organizations of any size to design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can assist you to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
Progent provides national remote help and troubleshooting services for companies that operate networks based on variants of Linux or whose IT systems include a mix of Linux platforms/Linux and Microsoft Windows products. Online network consulting provides optimum return for your IT dollar by protecting user productivity and shortening the hours charged for network repair services. Sophisticated online access tools and experienced service specialists and engineers combine to enable Progent to solve the majority of network problems without wasting time and expense by going to your site. In most of situations your network issues can be remediated over the phone or via a mix of telephone support and online network analysis. Progent can make available Cisco CCIE network experts and CISM and CISSP certified security professionals to help you with the most challenging network issues.
Cisco has developed a full array of routers including routers designed to deliver the security, bandwidth, and availability demanded by customers ranging from small offices to global enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved reliability and network uptime. Progent can show you how to choose and configure Cisco routers to build a reliable foundation for your IT system and to make it easy to grow as you support new users, open new offices, deploy new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS operating system, including the Cisco 800 series of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for core Networks, as well as older 2500 and 2700 Routers.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent can assist small companies to move all or part of their computing infrastructure to Microsoft Azure. This can streamline network administration and reduce equipment investments. Microsoft Azure includes a wealth of public cloud services and Progent can assist you to evaluate the advantages and limitations of various cloud computing models supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and local apps and resources and ensure you sidestep the common mistakes small companies make when migrating to the cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare firewalls and VPN tunnels and to integrate Apple iOS devices and Android handhelds.
Progent's seasoned group of IT consultants and application specialists have years of experience delivering online and on-premises support for businesses of any size who want to incorporate Android phones and tablets into their information systems so that users can communicate and collaborate while on the go. Progent has the range of skills to resolve technical problems that involve multiple vendors and that represent a combination of older and current information technology. Progent provides cost-effective remote expertise to help you with any aspect of designing, implementing, managing and maintaining your BYOD solution. Progent can provide as-needed support to assist you to resolve particularly challenging IT problems, or Progent can provide outsourced or co-sourced project management services to ensure that you complete strategic IT projects on schedule and on budget. Progent can help with on-premises, cloud-based, or hybrid networks and can provide expertise with operating systems, applications, management tools and network infrastructure. Progent also offers customized group or individual classes to show you how to manage and operate Android phones efficiently.
Progent's seasoned ransomware recovery consultants can help you to restore a network damaged by a ransomware cryptoworm like Ryuk, WannaCry, NotPetya, or Locky.
E-Mail Guard by Postini offers constantly upgraded spam and virus blocking, content filtering, and security from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini partner and service specialist. If your business is too small to qualify for a standard Postini license, you can still get the use of Postini’s Perimeter Manager technology via Progent’s E-Mail Guard antispam and antivirus service program. Progent’s expert e-mail security consultants can show you how to devise an email safety plan that features antispam and antivirus technologies and processes.
The QTS Colocation Center is situated in the earthquake-neutral Natomas area of Sacramento, CA. If your business is now using the QTS Sacramento data center as a colocation facility or if your business is considering moving your main or offsite backup system to Herakles/QTS, Progent offers a range of affordable services that include colocation migration, system deployment and upgrades, network improvements, comprehensive project management services, virtual server configuration, remote monitoring, centralized system management, software development, disaster recovery/business continuity planning and testing, security evaluation, and the use of the Progent Test Lab.
Progent is a leading innovator in cost-effectively delivering world-class IT support to small companies. Progent's success in handling the network service needs of the chronically underserviced small company sector is the cumulative outcome of key technical and process innovations that have eliminated a great deal of the traditional costs out of managing IT support, injected unmatched professional skill into the IT service mechanism, and dramatically accelerated the repair process.
Progent's Juniper Networks-certified network consultants can help your company to plan and implement Juniper Firewall and VPN platforms, enhance and troubleshoot your infrastructure, and upgrade efficiently from discontinued equipment to the latest versions. Progent's Junos OS consultants can also provide expertise with Juniper's flagship network control software to help you to streamline the administration and strengthen the security of your Juniper VPN appliances and firewalls. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist organizations maintain networks that include a combination of Juniper's OS platforms.
Progent's Palo Alto Networks firewall experts can show you how to select, configure, and manage Palo Alto Networks firewalls to create a modern cybersecurity solution that extends across your data center and cloud-based assets and protects any user anywhere with any endpoint device.
Progent's Juniper Networks-authorized network engineer can assist your company to design and implement Juniper Firewall/VPN technology, optimize and troubleshoot your network infrastructure, and upgrade smoothly from discontinued equipment to the latest versions. Progent's Junos OS engineers can also provide expertise with Juniper's premier network operating system to help your business to streamline the management and improve the security of your Juniper VPN devices and firewalls. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist organizations manage networks that include a mix of Juniper's OS platforms.
E-Mail Guard is Progent's affordable antispam and virus defense managed service that offers small businesses enterprise-quality defense against spam, viruses, directory harvesting, and other varieties of email-borne attacks on IT networks. E-Mail Guard is built on Postini's perimeter management technology, a full suite of web-managed anti-spam and antivirus services that defuse email attacks before they are able to penetrate the company firewall. Perimeter Manager also allows administrators monitor and control their e-mail systems, regardless of server platform, hardware type, or geographic location.
Microsoft supports transparent hybrid environments that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have certain mailboxes hosted on your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can help your organization with any facet of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can provide occasional expertise to help you resolve challenging technical issues and also can provide extensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is completed on time and within budget.
Hyper-V 2016 utilizes key technologies first designed for and refined on Microsoft Azure, one of the world's largest public clouds. This pedigree significantly improves the suitability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises environments by enhancing data security, uptime, scale, manageability, dependability and recoverability. Progent’s Microsoft-certified consulting team can assist you to evaluate the advantages of Hyper-V 2016 for your business, set up test systems to verify the ability of Hyper-V 2016 to support your critical workloads, design a cost-effective network topology for a cloud-centric or hybrid deployment, develop and execute a smooth upgrade plan, train your IT management and support staff, and deliver as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 solution delivers maximum business value.