Dynamics GP 2010 software is a comprehensive business management and analytics solution that integrates information and processes across your company, communicates seamlessly with other applications, and brings together employees, clients and suppliers unrestricted by time or place. Created for small to mid-size companies, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver functionality for accounting, management reporting, project management, inventory and order control, eCommerce, human resource management, CRM, field service, manufacturing, retail, and online business services. Progent can show you how to install and manage a reliable, protected server and network infrastructure to support Microsoft Great Plains, and can give you access to experienced Great Plains consultants to help your business benefit from the full power of Dynamics GP/Great Plains 2010.
Progent's SonicWall firewall consultants can help you configure, maintain, and update SonicWall firewall devices including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 2040 products. Progent's CISSP and CISA-certified network security experts can show you how to incorporate SonicWall security gateways into a complete network protection plan and design protection into your business operations.
Progent's CCIE-certified networking experts have extensive experience helping Internet Service Providers to architect, deploy, manage, tune, and troubleshoot high-availability, scalable network solutions appropriate for public networks.
Microsoft Exchange and Apple Mac computers can work together efficiently. Progent's Apple and Microsoft certified experts can show you how to install Microsoft Entourage and Exchange so your Apple Macintosh users can collaborate with teammates who run Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Mac software can coexist, allowing Mac users to get and send email, examine the Exchange global address list, import addresses, sync up calendars, and alert fellow workers to meetings via your Microsoft Exchange account. Progent will make sure that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web connectivity are enabled. Progent also can provide customized one-on-one Entourage education.
Progent's consultants offer online and on-premises expertise for organizations of any size to assess the benefits of migrating to Microsoft Skype for Business from any release of Lync Server or Microsoft Office Communications Server. Progent can help you to plan an on-premises, cloud or hybrid topology; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office or Office 365; set up high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration platforms such as Cisco UC. Progent's certified network security experts can assist you create and verify a security strategy for your Skype for Business deployment that is compliant with government and industry standards.
Progent practices information transfer from Progent's consultants to clients. By teaching clients to handle problems that are within their scope, Progent can concentrate on delivering high-value services where Progent has little competition. Small businesses who work with familiar independent service providers or who employ internal support personnel benefit when Progent transfers information about new technology and proven methodologies to make their IT environments more robust, protected, and productive.
Progent can assist your business to configure Cisco wireless LAN controllers to manage and monitor wireless networks of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or implement an efficient migration to Cisco's modern Wi-Fi controller products. Progent offers expertise for both physical and software-only wireless controllers and can help you to decide which version makes sense for your Wi-Fi environment. For 802.11ac Wave 2 Wi-Fi controller appliances, Progent offers Cisco 3504 wireless controller support, Cisco 5520 Wi-Fi controller expertise, and Cisco 8540 Wi-Fi controller expertise.
The Help Desk Call Center service model used by Progent offers small and midsize businesses an effective alternative to dependence on independent service individuals by offering extensive expertise shared by multiple support teams, optional 24x7 availability of emergency help, escalation capability to world-class experts for solving the most complex problems, support consistency and reliability, prompt follow-up overseen by seasoned IT service administrators, a choice of convenient ways for initiating service tasks, plus excellent process transparency enabled by ticket updates and accessible through a web portal.
Progent's ProSight Virtual Hosting service combines advanced virtualization technology, a world-class data center facility, and the support services of Progent's Microsoft-certified engineering team to provide small and midsize businesses with a comprehensive IT outsourcing solution that improves network availability and protection, eliminates management distraction, and lowers expenses. With Progent's Private Cloud Hosting, a smaller business can have all of its operating system platforms and critical application servers hosted in a safe and reliable data center on a high-performance, high-availability virtual machine set up and supported by Progent's computer support professionals.
Remote Troubleshooting BDR and Business Continuity Solutions
Progentís staff of Microsoft and Cisco Premier consultants average more than ten years of hands-on professional background, at the forefront of network service, performing a wide variety of technical projects for an extensive mix of businesses. Every Progent consultant shares a refined collection of personal best practices which are combined into company-wide best practices standards that Progent teaches its support staff. This means that you get not only world-class IT skills, but also a consultant with field-tested methods for using computer knowledge to solve actual network problems efficiently.
Microsoft Lync Server 2010 provides IM, Presence, voice/video conferencing, desktop collaboration, and both VoIP and public switched telephone network (PSTN) calling. Lync 2010 can extend the capability of Exchange, SharePoint Server and Office desktop or Office 365 and simplify management via integration with Windows AD. Lync 2010 can also cut capital and operational costs by eliminating VoIP hardware and subscription fees, PBX gear, or conventional video conferencing technology. Progent's certified IM and Presence experts offer remote and on-premises support to help your company to maintain and repair your existing Lync Server 2010 deployment or evaluate the benefits of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also help you to design and carry out an efficient Skype for Business upgrade.
If your company computer system mixes Solaris technology with MS Windows, Progent can show you how to incorporate your servers into a cohesive network that permits all your OS platforms to run side by side for simple management, transparent information exchange, high dependability, enhanced performance, and tight protection. Progent's Solaris and Microsoft Windows coexistence support offerings feature IT architecture integration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online technical support and repair, in-person technical support, and Helpdesk services.
Microsoft Systems Management Server 2003 offers added functionality for change and configuration management of Windows-powered systems via introducing Feature Packs. Feature Packs reduce the overall operational costs of managing and deploying software products by making it simpler to copy system images, control mobile computers, and operate management tools. In addition to advising you about ways to save management costs by deploying SMS 2003 Feature Packs, Progent's consultants can help you prepare and implement IT projects involving processes that Feature Packs are designed to streamline. Progent's adoption and update services can minimize spending and reduce business disruption as you move to new operating systems and applications. Progent's wireless consulting experts can help you define efficient procedures and standards to manage PDAs and intelligent mobile communication devices so your field force remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to develop a security plan that includes standards, procedures and IT products to keep your IT computer system protected.
Small to mid-sized businesses can now get all the benefits of Operations Manager 2007 and also have quick access to Progentís Microsoft Certified network support professionals. With Progent's economically priced network support programs, small businesses can select a basic Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent supports System Center Operations Manager 2007 to offer small business information systems world-class availability, security, and performance.
Microsoft System Center 2016 delivers important enhancements in the management of hybrid cloud networks through advanced integration with Windows Server 2016 servers, Windows 10; unified management of multi-OS environments that incorporate various Linux distributions, Hyper-V and VMware; and better cloud support such as closer integration with Microsoft Intune for iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff offers world-class remote and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and configure a new implementation of System Center 2016, expand or optimize your current one, migrate efficiently from a prior version of System Center, or debug your System Center solution.
Microsoft SQL Server 2005 offers powerful, standardized tools to IT professionals as well as to information workers, lessening the complexity of creating, deploying, managing, and using enterprise data and analytical applications in environments ranging from handheld devices to corporate information networks. The complexity and integration demands of Microsoft SQL Server 2005 require a network consulting firm with hands-on expertise and wide knowledge in designing and deploying data-driven, comprehensive business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
For medium-size businesses looking for network consulting services, Progent offers a variety of options such as local service, on-line support, off-site Help Desk, 24x7 support with remote network monitoring, emergency staff augmentation, site relocation support, application development, and expert consultation. For midsize businesses in California or other regions serviced by Progent's field engineers, Progent provides professional in-person help for fixing technical problems rapidly and affordably.
Cisco has designed an extensive array of routers including routers built to deliver the security, performance, and availability demanded by organizations from small offices to global enterprises. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and network uptime. Progent can show you how to select and integrate Cisco routers to build a reliable foundation for your IT system and to make it easy to grow as you add new users, start new offices, install new services, open your network to customers and partners, and manage a more mobile workforce. Progent offers help with a range of routers powered by Cisco's IOS platform, such as Cisco's 800 family of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for the network core, plus older 3600 and 3700 Series Routers.
Progent's Microsoft-certified SharePoint consultants offer economical online and on-premises expertise, application development, and technical support support for organizations of any size who want to migrate to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint.
Windows Active Directory requires extensive field experience to integrate efficiently across an enterprise. Progentís Microsoft Certified consultants are skilled in planning, integrating, and maintaining sophisticated Microsoft Enterprise AD installations. Progentís fields of proven competence with Windows Server Active Directory include replication problems, multi-domain partition design, repair of corrupted AD objects, cleaning up legacy beta version configuration objects in online Active Directory systems, and fixing failed installations of AD and AD-integrated programs.
BDR and Business Continuity Solutions Technical Support
Progent is seeking to hire full-time, results-oriented Microsoft certified engineers with Microsoft Certified Systems Engineer certification; Cisco certified network consultants with Cisco CCNP or CCIE credentials; security consultants with CISSP or CISA or comparable security certification; and high-end system design consultants with a background in mobile solutions, wireless connectivity, high uptime, disaster recovery, information protection, and virtual servers. Progent also is looking for employees who can join our staff of helpdesk support specialists and off-site support professionals. In addition, We are looking for experienced administrators able to operate productively in our fast-paced, virtual office culture.
ProSight LAN Watch is Progentís server and endpoint monitoring managed service that uses advanced remote monitoring and management techniques to help keep your network operating efficiently by checking the health of vital assets that drive your network environment. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT staff and your assigned Progent engineering consultant so any potential problems can be resolved before they can impact your business.
Nagios and MRTG are powerful, Open Source monitoring utilities that run with the Linux OS and can be used to monitor UNIX networks, MS Windows networks, or multi-platform systems in which Linux and MS Windows coexist. The Nagios monitor allows network support engineers to monitor network services including SMTP, HTTP, FTP, and PING. MRTG permits you to graph the bandwidth through SNMP network appliances such as processors, routers, and switches. Progent's network monitoring consultants can help you utilize both these tools to tune and repair your computer network.
Progent provided a wireless networking solution that enabled a school to improve efficiency and eliminate the recurring expense of a dedicated link. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is intended for connecting separate sites up to 2.5 miles apart and can reach even longer distances. This wireless solution offered improved performance and reliability than recourse to amplifying the 802.11b wireless network, and because it uses the 5.8Ghz band it offered immunity to outside interference.
Progent's pricing model is to charge for phone support and in-person help per minute. Consequently, you pay just for received support. Progent does not impose a higher rate for off-hours or emergency service, and within California or in regions where Progent offers on-premises support, Progent does not charge for travel time except for urgent calls where on-site work is less than four hours. Also, Progent applies no service activation fee and requires no monthly commitment for services delivered during normal business hours. Many service organizations demand substantial minimum payments or charge for every quarter hour or longer. Progent's small granularity does away with large bills for fast fixes so you will not be tempted to allow minor problems to stay unaddressed.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies more than 25 years of experience helping manufacturing, distribution and service organizations to simplify complicated supply chains and streamline key business processes to bring products to market quickly and meet customer commitments consistently. Progent offers the expertise of an ERP specialist with over two decades of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or on-premises services that spans from occasional advice to comprehensive solution planning and project management. Sample consulting services offered by Progent for Infor CloudSuite Industrial include installation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, debugging, data conversion, Excel and SQL integration, training, and DBA services.
The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more performance than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-certified CCIE network consultants can help your company to manage your legacy PIX or ASA 5500 firewalls and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, deploy, tune, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
Progent provides small organizations a pair of ultra-affordable security inventory packages that provide, at a preset price, remotely managed scans of your network security profile which are evaluated by expert information security engineers who interpret the data collected by the scan, deliver objective evaluations of your current network security, and make suggestions for improvements. Progent has developed two complementary security inventory packages for external and internal security testing that are priced to fit the budgetary realities of small companies while delivering enterprise-quality assessments of your network's vulnerability to attack.
24x7 Cloud Backup Security and Compliance Support and Setup
Progent's Cisco CCIE-certified Wi-Fi network experts offer online or onsite configuration and debugging services to help you to design, implement, upgrade, optimize, administer and debug Aironet wireless access point environments of any size or topology. Progent's Cisco wireless controller consultants can also help you to combine your wireless ecosystem with your wired network and cloud-hosted resources to build a seamless enterprise connectivity solution that is simple to manage and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to decide the most efficient selection, placement and setup of Aironet Wi-Fi APs to accommodate your specific workplace design, building structure, and anticipated workloads.
Progent provides clients access to consultants who have been awarded some of the computer industry's most prestigious certifications. Progent believes that customers deserve to be sure that their IT support providers have formal testing plus extensive real-world backgrounds so that Progent's customers can use Progent's support with confidence. In many cases, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) confers privileges for significantly superior vendor support than is available to non-certified service providers, allowing Progent to offer clients a higher class of IT service. In other cases, major certifications such as CISA or ISSAP for network security can help corporate clients to show compliance with regulatory requirements by using the assistance of accredited IT professionals.
Cisco's Small Business 100, 300 and 500 series of wireless access points are Linux-based units intended as entry-level wireless APs for light workloads. Progent's Cisco CCIE Wi-Fi infrastructure consultants can provide online or onsite configuration and debugging services to help you to plan, implement, upgrade, optimize, manage and debug Cisco Small Business wireless access point environments of any size or topology.
Progent's Microsoft-certified consultants can help businesses of all sizes to follow leading practices to set up SCVMM 2012 hosts and host groups, fabric, storage systems, and libraries; design, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class reporting. Progent can assist you to upgrade from an older release of System Center Virtual Machine Manager or from another virtualization management system, and Progent can show you how you to enhance and repair your existing SCVMM 2012 environment to make sure you get the highest possible business value.
Progent provides a variety of network service bundles for small organizations. These information technology outsourcing and server monitoring solutions are built around the anticipatory problem handling abilities of Microsoft Operations Manager, a state-of-the-art network and system management software platform that tracks the reliability, throughput, and security of your information system and isolates potential problems before they can disrupt your network. With Progent's economically priced IT support programs, small organizations can choose a simple co-sourcing service program based on System Center Operations Manager with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package.
Progentís Technical Response Center (TRC) offers low-cost nationwide extended hours remote help for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support engineers provide extended hours telephone help and remote direct computer access to troubleshoot and repair technical problems quickly and affordably.
For Windows desktop virtualization, Progent can provide the expertise of a Citrix XenDesktop expert who can assist your company to design a XenDesktop environment that improves the business impact of your IT network; configure XenDesktop technology with your servers, end-user devices, and printers; migrate your existing virtual desktop software to current versions of XenDesktop; and deliver comprehensive online technical support. Progent can also instruct your network managers to adhere to best practices to manage XenDesktop efficiently.
Progent is looking for a variety of full-time employees such as solutions-driven MCSEs; system experts who have Cisco CCDP or CCIE certification; and specialists in advanced network architecture with experience in mobile connectivity, wireless networking, high-availability systems, business continuity solutions, data preservation, and server virtualization. We are also looking for desktop support experts, off-site troubleshooting professionals, and CISSP or CISM certified security professionals. We are also hiring experienced managers and administrators who can operate effectively in our high-growth, virtual office environment. Progent contracts freelance consultants with proven knowledge and field background in high-demand IT topics beyond our main technical concentration. Progent's Experts Team includes independent consultants who can provide consulting and programming support for mission-critical applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess deep knowledge of non-Microsoft platforms such as Linux, Macintosh, or Sun, or can provide world-class skills in areas such as telecom, web development, EDI, web commerce, or dbm programming. Freelance consultants premier by Progent cooperate with Progent's in-house consultants to provide end-to-end solutions for small business networks.
Progent's expert support team can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 upgrade plan that minimizes network disruption, reduces long-term service requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the experience to finish your move rapidly and affordably. Progent's Exchange 2007 help, troubleshooting, and design services include expertise with the integration of third-party enhancements of Microsoft Exchange 2007 Server and the design of unified messaging implementations powered by Exchange Server 2007.
Progent's Microsoft-Premier SQL Server engineers can provide an array of services to assist small companies to design, deploy, administer, and repair MS SQL Server 2008 systems in order to realize the maximum business benefit from Microsoft's advanced database management platform. In addition, Progent can provide assistance with network infrastructure, enterprise-wide protection, and application development to increase the strategic benefit of your information network.