Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to protect your Microsoft 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows laptops and desktops.
Widows Server 2012 R2 Hyper-V enhances server virtualization in key areas including secure multitenancy, flexible network infrastructure, cloud readiness, expandability and performance, and fault tolerance. Progent's Microsoft-certified consultants can assist your company to benefit from Windows Server 2012 R2 Hyper-V to deploy and maintain virtual servers to cut IT expenses and enhance availability.
Progent's team of application experts can provide advanced consulting, custom development, deployment help, and webinar classes for leading business applications covering key areas including ERP and MRP, general accounting, business reporting, web application development, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with decades of experience providing high-level consulting and troubleshooting support online, Progent can assist clients anywhere in the U.S. to save the time and expense related to travel and on-site activity without sacrificing the high quality of technical services.
Progent's work environment will make you a better professional by enhancing your technical skills and increasing the loyalty of your customers. Progent makes good on this commitment by attracting the top consulting talent for you to operate with, offering an advanced system architecture, using proprietary application tools to deliver the highest quality of service, and by optimizing proven operational models for attracting and keeping clients.
If you want to update your production web site, build internal websites for purposes such as HR or employee education, establish a powerful web presence for a new business, or generate enterprise-class, data-driven specialized web applications, Progent can supply talented and proven web developers. Progent's consultants can also show you how to build and manage a safe, robust server and communications network, including remote and wireless access, to support your web solutions.
Progent's Ekahau-certified Wi-Fi site design consultants can assist your business to plan, deploy, optimize, manage and troubleshoot a Wi-Fi solution optimized for your building. Progent can provide online or onsite expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF signal measurement, Ekahau Analyzer for resolving RF signal problems, and Ekahau Insights for managing the performance of multiple Wi-Fi networks.
Progent's staff of Microsoft and Cisco Premier Certified experts average longer than a decade of real-world industry experience, at the forefront of network service, executing a wide range of technical tasks for an extensive array of clients. Each Progent consultant shares a refined collection of individual best practices that are incorporated into company-wide best practices standards that Progent instills in its consulting team. This guarantees that you get not only world-class technical help, but also a consultant with field-tested approaches for using technical knowledge to fix real-world IT problems rapidly.
Progent imposes no initialization fee and asks no monthly commitment for services delivered during normal business hours. Progent's one-minute granularity eliminates big bills for fast fixes so you won't be tempted to permit minor problems to stay unaddressed.
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Progent's Cisco-certified Wi-Fi networking experts offer online and onsite consulting and support services to assist your organization to design, configure, administer, tune, and debug wireless networks that utilize Cisco's Meraki APs. Progent can also assist you to plan and implement hybrid networks that integrate on-premises and cloud-based services and that deliver seamless connectivity, advanced security and compliance, streamlined management, and consistent operation for all your mobile and desktop endpoints.
With the Catalyst line of switches for small and mid-size businesses, Cisco allows companies to gain all the benefits of bringing smart traffic control into their IT infrastructures. Cisco's Catalyst switch product line allows you to deploy capabilities to make your network infrastructure sufficiently robust to accommodate time-critical requirements, scalable to support future growth, secure enough to protect confidential information, and designed for prioritizing and controlling all traffic to streamline network performance. Progent's Cisco certified engineers can show you how to select and deploy Catalyst switches that make sense for your company. In addition, Progent's CISM and CISSP certified security consultants can show you how to create a strategic protection policy and configure Cisco switches so they help support your security policies. Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2960 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4500 switches, and Cisco Catalyst 6500 switches.
Progent practices knowledge transfer from Progent's consultants to clients. By educating customers to handle problems that are within their scope, Progent can focus on delivering hard-to-find services where Progent has few competitors. Mid-size businesses who utilize trusted independent consultants or who maintain internal support staffs benefit when Progent passes on knowledge about critical technology and proven processes to make their IT environments more robust, protected, and productive.
Widows Server 2012 R2 Hyper-V enhances server virtualization in key areas including secure multitenancy, flexible network infrastructure, cloud readiness, expandability and throughput, and high availability. Progent's Microsoft-certified consulting experts can help your business to take advantage of Hyper-V to install and manage virtual servers to cut IT expenses and enhance availability.
Progent's Microsoft-certified consulting experts have over a decade of background planning, implementing, optimizing and repairing Microsoft SCOM environments and offer companies of any size advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and set up SCOM 2012 management packs according to best practices for tracking network infrastructure and Microsoft and 3rd-party apps and services. Also, Progent can provide responsive remote or on-premises troubleshooting to assist you to fix critical problems uncovered by Microsoft SCOM 2012.
Progent can assist your organization in any facet of your upgrade to Microsoft Exchange 2019 such as configuring Windows Server 2019 for hosting Exchange; designing high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; migrating mailboxes; designing and implementing Hyper-V; configuring hardware load balancing; building DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and setting up Outlook clients.
Progent's data protection experts can assist you to design, implement and troubleshoot a backup/restore plan built around MSP360 technology. MSP360 offers file/folder or image-based backup/restore for virtual machines and physical machines, works with all leading public clouds, and allows businesses to create a backup ecosystem with a low RTO and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and management of your backup environment to protect against data loss resulting from user miscues, computer glitches, malicious users, and external assaults like ransomware.
Offsite Managed Data Backup/Recovery Services Support
Cisco's PIX 500 Series firewalls have been discontinued and Cisco may no longer support these legacy devices. Progent still provides technical support for Cisco's PIX 500 Series firewalls to help you with maintenance and Progent can also help you assess whether to migrate to more current firewall products from Cisco. Progent's Cisco technology specialists can help your company plan and carry out a cost-effective migration to Cisco ASA 5500-X Series firewalls based on industry best practices.
Progent's Microsoft Office Word and Microsoft 365 Word consultants can provide a broad selection of economical remote consulting services to help your organization to maintain your existing Microsoft Word environment or assist you to upgrade to a current version of Microsoft Office Word. Services available from Progent's Word experts include VBA software development, isolating and fixing compatibility problems between various releases of Word, interfacing Word with other Office apps such as Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,network optimization for dependable. reliable cloud access, security and compliance consulting, smart phone and tablet integration, and remote training customized for your special requirements.
Consultants Offsite Managed Backup and Recovery Services
Progent offers nationwide online technical support and troubleshooting services for companies that run environments based on versions of Linux or whose IT systems include a mix of Linux platforms/Linux and Microsoft Windows products. Remote network consulting provides optimum leverage for your IT budget by preserving client productivity and shortening the hours billed for computer analysis and repair. Sophisticated online access tools and experienced technicians and engineers allow Progent to handle most IT problems without wasting time and expense by traveling to your site. In most of situations your network problems can be remediated over the phone or via a mix of telephone help and remote connectivity. Progent can put you in touch with Cisco certified CCIE network experts and CISA certified security professionals to assist with the most challenging system issues.
Progent's ransomware experts can help you to evaluate your ransomware defenses, monitor and protect your IT environment, help with settlement negotiations with a threat actor, and rebuild a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
ProSight DPS Cloud Backup Services Support Outsourcing
Progent's certified relational database consultants offer small and midsize businesses remote support for popular RDBMS platforms including Microsoft SQL Server, Oracle, MySQL, and Office Access. Services available from Progent include installation and configuration, database design and programming, management services, replication and synchronization strategies, storage management, performance optimization, data migration, security and compliance, backup/restore options, troubleshooting, and training.
Progent can provide economical remote consulting services for all editions of Microsoft Office Access including Access desktop and Access Web App and offers advanced help for application programming, database conversion, performance tuning, report design, and troubleshooting. Progent also can provide tailored webinar training for Access application programming and database administration.
Progent can help you plan and implement an efficient move to Microsoft Dynamics GP/Great Plains so that you preserve your information, improve your security, enhance your management reporting, take complete advantage of Microsoft Office integration, and minimize productivity disruption by designing and executing a sensible migration plan. Progent can also help train new Microsoft Dynamics GP users so you don't waste productivity. Progent can improve your company reports and business analytics by providing Crystal Reports help, FRx programming, and Microsoft Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to produce custom business applications and eCommerce solutions that integrate seamlessly with Dynamics GP.
ProSight DPS Backup and Recovery Services Engineer
Progent's software experts have worked for 20 years with .NET technologies and the Visual Studio development system and can create or modernize .NET applications quickly and at low cost.
Progent's Palo Alto Networks firewall consultants can show you how to select, deploy, and manage Palo Alto Networks PA-Series firewalls to create a next-generation cybersecurity environment that spans your on-premises and cloud assets and protects any user anywhere with any device.
SQL Server 2016 introduces significant improvements in speed, capacity, security and compliance, high-availability, BOYD integration, plus built-in BI. Innovations include PolyBase for handling SQL and NoSQ files in one appliance for data warehousing, Hadoop support, Always Encrypted mode, Mobile Reports, and seamless management of local and cloud-resident resources. Progent's Microsoft-certified consulting team can deliver online and on-premises expertise to help businesses of all sizes to implement, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and SCOM.
Progent can provide access to a veteran specialist with extensive hands-on experience installing, maintaining, and upgrading immersive telepresence systems from leading vendors including Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your in-house network management team, your Internet Service Provider, and your telepresence technology vendor to assist your company maximize the business value of your telepresence solution.
Progent's Symantec experts can assist you to maintain legacy Symantec firewall and VPN appliances such as the Raptor and VelociRaptor family or help you migrate to current firewall/VPN solutions. Progent can also help you design and execute a complete security plan that can incorporate firewall/VPN appliances and utilities, managed security and network protection services, server and application monitoring products, and formal policies and processes. Progent has the expertise to be your one-stop resource for on-going technical support, maintenance, training, and security consulting.
Progent's Microsoft-certified Windows 2000 Server experts can provide computer support and IT consulting services for the complete family of .NET Servers, Windows Server 2000, and Windows Server 2003. Progent's Microsoft Windows 2000 Server integration, optimization, and support offerings include network planning, installation, project management, on-site and remote technical support, Help Desk outsourcing, professional security analysis, turn-key outsourcing, and economical co-sourcing.
SQL Server 2000 is a complete, Web-enabled database and data analysis solution that enables the rapid creation of a new generation of high-end applications that can give your business a significant competitive edge. Microsoft SQL Server 2000 features core support for XML and the ability to query across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work helping with Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET environment.
Progent's Computer Help Desk Call Center Outsourcing Support Services for PC desktop support are designed especially for small organizations who require immediate availability of a Help Desk Service Center with expert telephone support and effective escalation options but who must work within a limited network support budget. Key components of Progent's Help Desk Outsourcing Support Services include: Help Desk Phone Support, Secure Remote Access Provisioning, Initial System Assessment, Problem Prioritization, Virtual Help Desk Call Center Services, Per Minute Billing, and Help Desk Applications Selection and Integration.
Progent's Microsoft engineers offer in-depth support in deploying, managing and debugging all versions of Microsoft Project, Microsoft Project Server, and Project Online and can deliver a broad variety of affordable remote support services based on proven best practices to help businesses of all sizes to get all the benefits of this powerful project management solution. Consulting support available from Progent include solution design, installation and upgrades, strategies for secure file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and specialized webinar training.
Progent can assist businesses of all sizes to migrate any part of their computing infrastructure to Microsoft Azure. This can simplify network administration and reduce hardware investments. Azure offers a comprehensive library of cloud services and Progent can help you to understand the benefits and restrictions of different cloud networking models supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure that you avoid the typical errors small organizations make when moving to the cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN connections and to integrate Apple iOS devices and Google Android smartphones and tablets.
Progent's high availability system consultants provide non-stop computing support, disaster recovery planning, network load balancing, 24x7 interoffice access, high-availability Internet architecture design, non-stop data center services, and other high-availability operations support to show your small business integrate a 24x7 environment for line-of-business applications. Progent has the experience to develop economical, non-stop systems by utilizing the evolving library of Microsoft Windows Cluster servers such as Microsoft Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco certified engineers can help you build a high-availability mutli-location network with a completely mirrored Internet interface and intelligent system load balancing.
VMware's popular Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and test a consistent runbook for restoring applications and services quickly following an outage. SRM supports centrally managed and automated disaster recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. Site Recovery Manager also allows non-disruptive testing for disaster recovery, upgrades and patches and can generate audit reports to confirm full service restoration, validate SLAs and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consulting expert to assist you to plan, deploy, test and manage a disaster recovery solution based on VMware Site Recovery Manager.
Progent's certified SQL Server 2019 consultants can assist your organization to evaluate the business case for migrating to SQL Server 2019 and can provide fast remote or onsite contact with experts in solution planning and integration, software development, database administration, and network security.
Progent's Microsoft-certified consultants have over a decade of experience designing, deploying, optimizing and repairing SCOM environments and can provide companies of any size advanced remote or on-premises consulting support for SCOM 2012. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that delivers the performance and availability required to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive remote or on-premises troubleshooting to assist you to remediate serious issues uncovered by Microsoft SCOM 2012.
Progent's Technical Response Center (TRC) provides nationwide extended hours remote help for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts provide after-hours phone support and online secure network access to isolate and repair network problems quickly and affordably. The breadth of IT experience available from Progent's team of country-wide support engineers makes it possible to escalate even the toughest network issues to qualified specialists as required. For urgent problems, the Technical Response Center tries to respond to your call for service in less than one hour.
Progent's Microsoft certified consultants offer a variety of support services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a Microsoft financial package and business management solution built, like all Microsoft accounting tools, on the expandable and familiar platform of Windows technology. Dynamics GP 2010, the latest edition of Microsoft accounting software in the Dynamics GP/Great Plains line, provides an affordable tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Microsoft Dynamics GP is simple to install and integrate, and with its modular approach you are able to purchase only the capability you currently need, with the ability to add clients and increase functionality when necessary. Progent's Dynamics GP/Great Plains Software support experts can show you how to deploy, customize and administer Dynamics GP/Great Plains 2010 as well as older versions of Microsoft Dynamics GP/Great Plains.
Progent's Linux support experts offer small and mid-size companies and software developers assistance with managing and supporting Linux systems that operate with Microsoft-powered networks. Progent offers your business contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide array of experience provides you with an easy one-stop consulting firm to help you build and maintain a protected and robust cross-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by combining Windows with major Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Offsite Managed Backup and Recovery Services Technology Professional
Progent can assist you to plan an upgrade to Teams from Skype for Business Online and configure, manage, and debug a cloud-based or hybrid implementation of Microsoft Teams. Progent can help you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
Progent can provide onsite training customized for people who wish to expand their knowledge of the Apple macOS and OS X operating system, Apple Mac hardware, or Mac office software including Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one webinar classes for macOS and Mac OS X applications.
Progent's CISSP-certified cybersecurity experts can help businesses of all sizes with any facet of information system security. Progent can help implement cost-effective cybersecurity systems that guard a small office from advanced threats or Progent can plan, deploy, and monitor an end-to-end security environment for hybrid enterprise networks that support local, online, and mobile users accessing network resources distributed over multiple physical datacenters and public and private clouds.
Lync 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, and both IP-based and public switched telephone network (PSTN) calling. Lync Server 2010 can extend the functionality of Exchange, SharePoint Server and Office desktop or Microsoft 365 and streamlines management via integration with Windows AD. Lync 2010 can also cut expenses by doing away with VoIP equipment and subscription services, PBX gear, or conventional teleconferencing solutions. Progent's certified unified communications experts can provide online and onsite support services to assist you to maintain and repair your existing Lync Server 2010 deployment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help you to plan and execute an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Progent's Technical Response Center offers national extended hours remote assistance for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support professionals provide after-hours phone support and remote secure computer access to troubleshoot and repair network problems quickly and economically. The breadth of IT expertise represented by Progent's staff of nationwide service engineers allows Progent to escalate even the toughest network issues to qualified experts as needed. For urgent problems, the Technical Response Center tries to answer your call for support in less than one hour.
Progent can help your organization in any facet of your upgrade to Microsoft Exchange 2019 including deploying Windows Server 2019 Core as a host for Exchange; designing HA infrastructure for a local, cloud-based or hybrid environment; migrating mailboxes; planning and implementing Hyper-V; setting up hardware load balancing; building DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint; updating firewalls; integration with Microsoft 365 and setting up Outlook.
Progent's Test and Training Lab located at the QTS Data Center can be used for piloting line-of-business applications, developing cost-effective system upgrade procedures, assessing and tuning performance, designing or verifying business continuity solutions, mitigating compatibility issues, and establishing training systems for new products and technologies. For Progent customers without sufficient internal resources to configure proper test systems, the lab cuts capital outlay and engineering risk while keeping vital IT initiatives on schedule.
Progent can deliver comprehensive online consulting for all technical areas common to small business IT systems and offers a variety of strategic, on-demand support services including a temporary CIO to provide advanced IT design and budgeting skills, a Technical Response Center for help desk services, proactive remote monitoring, spam and email-borne virus protection as an outside-the-firewall service, best-practices project management help for critical projects like site moves orOS migrations, Cisco-certified experts for building and maintaining high-performance and robust network infrastructure, security engineers to ensure data protection and regulatory compliance, disaster recovery specialists to create business continuity plans, and software programmers to write, enhance, or troubleshoot business applications.
Progent's certified cybersecurity consultants can perform NodeZero-based PEN tests to verify your security defense systems and policies are correctly set up and effective.