IT Network Outsourcing for Small and Midsize Organizations
ProSight ECHO Cloud Backup:
for Managed Backup and Recovery
ProSight Cloud Backup Services ECHO offers small and middle-sized companies a budget friendly and fully managed service for secure backup/disaster recovery (BDR). ProSight Data Protection Services ECHO streamlines and monitors your backup processes and permits fast recovery of vital data, applications and VMs that have become inaccessible or corrupted owing to hardware breakdowns, software bugs, natural disasters, human error, or cyber attacks such as ransomware. ProSight DPS ECHO can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images. Critical data can be backed up to the cloud exclusively or mirrored to cloud and on-premises storage for greater resilience.
Available as a value-priced subscription service, ProSight DPS ECHO is a software-only BDR service that demands no specialized peripherals or other expensive upfront investment. ProSight DPS ECHO includes unlimited backup to any on-premises SAN, NAS or USB peripheral. Costs for cloud storage is based on the capacity required. Bare Metal Restores allow fast restoration of physical and virtual machines by eliminating the configuration problems associated with physical-to-physical and physical-to-virtual restores. You can use bare metal restores to identical or dissimilar devices, and you can run point-in-time restores.
ProSight Data Protection Service ECHO utilizes tools from some of the industry's top backup/disaster recovery technology companies and offers military-grade security to satisfy all major compliance requirements including HIPAA, FIRPA, FINRA, PCI and Safe Harbor. Progent uses a cutting edge remote monitoring and management (RMM) system to create, integrate, monitor and manage your disaster recovery solution and Progent's Microsoft-certified consulting team and certified VMware consultants can help you to recover your system quickly in case of a catastrophe.
Key Features of ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO offers a range of features that provide advanced backup and fast restoration at a cost that small and middle-size organizations can easily afford. These include application-aware backup and restoration for Microsoft Exchange and SQL, fast recovery of Microsoft Hyper-V and VMware VMs, compliance with regulatory standards, and support for unlimited on-prem storage capacity. If you choose the cloud backup option, your data is protected at two mirrored Tier 4 datacenters in Los Angeles and Boston. A third datacenter in Montreal permits compliance with Canadian requirements concerning data management. Importantly, ProSight DPS ECHO gives you access to the expertise of Progent's seasoned IT consulting team as a single point of contact to help you to handle virtually any technical issue.
Top features of ProSight DPS ECHO include:
Enterprise-class Data Protection
- SQL-native and Exchange-native data protection solutions allow non-disruptive backups of SQL and Exchange Server instances, simplify the deployment of incremental backups, and make sure your critical business data is safe.
- Because you are able to throttle bandwidth and schedule backups, you can prevent productivity loss resulting from overloaded networks.
- Support for backing up and restoring System State enables fast recovery of systems responsible for managing your application settings, user permissions, profiles, and other critical information.
- ProSight Data Protection Services ECHO scales to match your organization's business needs. Your crucial data will continue to be protected in case you go beyond your storage quota before updating your service plan.
- You can ask that a deleted file be archived for any amount of time so that it can be readily recovered for audits, litigation, or any other purpose.
- Data restoration is faster than with consumer-grade backup products. For example, ProSight Data Protection Services ECHO tested three times quicker than Mozy. Another major component that minimizes disaster recovery time is the experience Progent's consultants offer for integrating your restored data back into a fully operational system.
- In the event of of a site recovery or any other circumstance that requires major volumes of data to be recovered, Progent can copy your recovered data to a drive and send the drive overnight to your site so as to avoid WAN bandwidth constraints.
- The dual-coast datacenters hosting ProSight's cloud services are Tier 4 facilities with 99.995% up time. They mirror one another, making sure your data can always be backed up and restored.
- ProSight DPS ECHO data protected in the cloud is backed up in two SSAE-16-certified datacenters in Boston and Los Angeles. The datacenters offer biometric secured access, 24x7 monitoring, redundant power and multiple Internet connections.
- ProSight Data Protection Services ECHO uses 256-bit Advanced Encryption Standard (AES) encryption and a private encryption key to secure your data. 256-bit AES encryption is used by the U.S. Department of Defense, approved by the National Security Agency, and has never been broken. Encrypted data is transported over 128-bit SSL/TLS, the same protocol used by financial institutions in online banking. Onsite and in-transit encryption complies with industry and regulatory cybersecurity standards.
- Private encryption provides you with sole control over who is allowed to access your data. Consumer BDR products typically do not offer private encryption but depend on a system-generated encryption key. This means your BDR provider may be able to access your sensitive data.
- The ProSight Data Protection Services ECHO platform for data backup, encryption, retention, and private encryption key allows small and medium-size businesses to show compliance with major federal and industry data security standards such as HIPAA, FINRA, PCI, Safe Harbor and FERPA.
Download ProSight Data Protection Services ECHO Datasheets
To view a datasheet describing the major capabilities of ProSight Data Protection Services ECHO, click:
Progent's ProSight Data Protection Services ECHO Datasheet. (PDF - 89 KB)
To see a datasheet comparing ProSight DPS ECHO with consumer-grade BDR products, select:
Progent's ProSight DPS ECHO Features Comparison Datasheet. (PDF - 61 KB)
Other ProSight Managed Services Available from Progent
In addition to ProSight DPS ECHO, Progent's suite of managed services features other affordable managed service packages that target key aspects of your information network like cybersecurity, remote network monitoring, and email protection. By partnering with the industry's leading technology providers, Progent can deliver small and mid-size organizations the advantages of the same leading edge technology used by many of the world's biggest enterprises. Managed services offered by Progent include:
- ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
ProSight LAN Watch is Progent's server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system operating efficiently by checking the state of vital assets that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT personnel and your assigned Progent engineering consultant so that all looming issues can be addressed before they have a chance to disrupt productivity. Find out more details about ProSight LAN Watch server and desktop monitoring consulting. - ProSight LAN Watch with NinjaOne RMM: Centralized RMM Solution for Networks, Servers, and Workstations
ProSight LAN Watch with NinjaOne RMM software offers a centralized, cloud-driven platform for managing your network, server, and desktop devices by offering an environment for streamlining common time-consuming tasks. These can include health monitoring, patch management, automated remediation, endpoint setup, backup and recovery, A/V response, remote access, standard and custom scripts, asset inventory, endpoint profile reporting, and troubleshooting help. If ProSight LAN Watch with NinjaOne RMM identifies a serious issue, it sends an alert to your specified IT personnel and your assigned Progent consultant so potential problems can be taken care of before they impact your network. Learn more about ProSight LAN Watch with NinjaOne RMM server and desktop remote monitoring services. - ProSight WAN Watch: Network Infrastructure Management
Progent's ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to diagram, monitor, enhance and troubleshoot their connectivity hardware like routers and switches, firewalls, and wireless controllers plus servers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are kept updated, copies and manages the configuration information of almost all devices on your network, tracks performance, and sends notices when issues are detected. By automating complex network management processes, WAN Watch can cut hours off ordinary tasks such as network mapping, reconfiguring your network, locating devices that require important software patches, or resolving performance problems. Find out more about ProSight WAN Watch infrastructure management consulting. - ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Applications
ProSight Reporting is a growing suite of real-time and in-depth management reporting utilities designed to integrate with the industry's leading ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to highlight and contextualize critical issues such as inconsistent support follow-through or machines with out-of-date AVs. By exposing ticketing or network health problems clearly and in near-real time, ProSight Reporting enhances productivity, reduces management overhead, and saves money. For more information, visit ProSight Reporting for ticketing and network monitoring platforms. - ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of top information security companies to provide web-based control and world-class protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to external attacks and conserves system bandwidth and storage. Email Guard's on-premises security gateway device adds a deeper level of analysis for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email that stays within your security perimeter. For more details, see ProSight Email Guard spam and content filtering. - ProSight Duo Two-Factor Authentication: ID Confirmation, Endpoint Policy Enforcement, and Secure Single Sign-on
Progent's Duo MFA managed services incorporate Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation with Apple iOS, Android, and other personal devices. With Duo 2FA, when you log into a protected online account and enter your password you are asked to confirm who you are via a unit that only you possess and that is accessed using a different network channel. A broad range of devices can be used for this second means of ID validation including an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You can register several validation devices. To learn more about ProSight Duo two-factor identity validation services, see Cisco Duo MFA two-factor authentication services for access security. - Progent's Outsourced/Shared Help Center: Support Desk Managed Services
Progent's Help Desk services allow your information technology team to outsource Help Desk services to Progent or split activity for Help Desk services seamlessly between your in-house network support team and Progent's extensive pool of IT service technicians, engineers and subject matter experts. Progent's Co-managed Service Desk offers a transparent extension of your core IT support organization. End user interaction with the Help Desk, provision of technical assistance, escalation, ticket creation and tracking, performance metrics, and management of the service database are consistent whether issues are resolved by your in-house IT support resources, by Progent, or by a combination. Learn more about Progent's outsourced/shared Help Desk services. - Progent Active Defense Against Ransomware: Machine Learning-based Ransomware Detection and Remediation
Progent's Active Defense Against Ransomware is an endpoint protection (EPP) service that incorporates cutting edge behavior analysis technology to guard endpoints and physical and virtual servers against new malware attacks such as ransomware and email phishing, which routinely evade traditional signature-based AV products. Progent Active Security Monitoring services safeguard on-premises and cloud-based resources and provides a unified platform to address the entire threat lifecycle including blocking, detection, mitigation, cleanup, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats. Learn more about Progent's ransomware defense and cleanup services. - ProSight IT Asset Management: Network Documentation Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard information related to your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates or warranties. By updating and managing your network documentation, you can eliminate up to half of time wasted looking for vital information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you're planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Read more about Progent's ProSight IT Asset Management service. - Patch Management: Software/Firmware Update Management Services
Progent's managed services for patch management offer organizations of all sizes a versatile and cost-effective alternative for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your ever-evolving information system. Besides optimizing the security and reliability of your IT environment, Progent's patch management services free up time for your in-house IT team to concentrate on more strategic projects and activities that derive the highest business value from your network. Read more about Progent's software/firmware update management services. - ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host set up and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the client owns the data, the OS software, and the apps. Since the system is virtualized, it can be moved immediately to an alternate hardware environment without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not tied one hosting provider. Learn more about ProSight Virtual Hosting services. - ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes SentinelOne's next generation behavior-based analysis technology to defend physical and virtual endpoint devices against new malware assaults like ransomware and email phishing, which easily get by legacy signature-matching AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a single platform to manage the complete malware attack progression including filtering, identification, mitigation, cleanup, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense. - ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Filtering
ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, device management, and web filtering through leading-edge technologies packaged within a single agent accessible from a single control. Progent's data protection and virtualization experts can help you to design and implement a ProSight ESP deployment that meets your organization's specific requirements and that allows you prove compliance with legal and industry information protection standards. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require immediate action. Progent can also help your company to set up and verify a backup and restore system like ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack such as ransomware. Read more about Progent'sProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.
To download a white paper explaining why managed services are quickly takingthe place of the traditional break/fix model of network support for small and mid-size businesses, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size organizations to obtain an objective evaluation of the health of their network. Powered by a selection of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified group of IT professionals, ProSight Network Audits help you see how well the configuration of your core infrastructure assets adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI like a more manageable Active Directory (AD) system. Both also include one year of state-of-the-art remote network monitoring and management. Benefits can include easier management, better compliance with information security standards, more efficient utilization of IT assets, quicker problem resolution, more dependable backup and recovery, and increased uptime. See more about Progent's ProSight Network Audits network infrastructure review.
The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief discussion with a Progent information assurance consultant. The fact-finding interview is intended to help assess your company's preparedness either to defend against ransomware or recover quickly after an assault by a ransomware variant such as Ryuk, Maze, Sodinokibi, Mailto (aka Netwalker), DopplePaymer, Conti or Nephilim. Progent will work with you directly to gather information about your current antivirus tools and backup/recovery procedures, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to create a cost-effective AV and backup system that minimizes your vulnerability to ransomware and aligns with your company's needs. For more information, visit The ProSight Ransomware Preparedness Report Service.
Advantages of Working with Progent
Progent maintains a roster of more than 100 information technology consultants with certified expertise in the key technologies used to deploy and maintain small and mid-size information networks. This enables Progent to integrate ProSight Data Protection Services ECHO as a high-performing IT solution that delivers immediate business value. In addition to Hyper-V, VMware, Microsoft 365, and cloud expertise, Progent offers online and onsite access to certified Cisco CCIE network consultants who can assist you to design and troubleshoot an appropriate architecture for a private datacenter or for a hybrid network that incorporates on-premises along with public-cloud resources. Progent's disaster restoration and ransomware recovery consultants can assist you to create, test and document a full-fledged disaster recovery/business continuity plan to help you return to operation rapidly in case of a catastrophic event.
Progent's GIAC-certified information assurance experts and CISSP-certified cybersecurity and compliance consultants can help you to plan and validate a company-wide security strategy that covers every aspect of your network including firewalls, policy definition and enforcement, remote and mobile access, BYOD computing, proactive automated monitoring, web application security, protection against malware including ransomware, spam and email content filtering, data leakage prevention, and rights management. To help you validate and maintain the security of small and mid-size business networks, Progent can provide affordably priced one-time services such as network vulnerability checks and penetration testing plus subscription-based managed services like Email Guard spam and content screening.
Contact Progent About ProSight Data Protection Services ECHO
To find out more about how Progent can help you set up an affordable, fully managed backup/disaster recovery solution with ProSight Data Protection Services ECHO, call
Fault Tolerant Solutions Provided by Progent's Experts
Progent's certified consultants can help your business to design an efficient, high-availability information network that resolves key issues covering a broad range of networking solutions and operations such as:
Business Continuity Planning
Progent's disaster recovery professionals can show you how to design a business continuity plan in order to resume network operations in case of an IT system catastrophe. Progent can assist you to create a comprehensive disaster recovery strategy that includes scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified engineers can also show you how to create an affordable, non-stop network architecture that addresses availability issues covering a wide array of infrastructure technologies and processes. To learn more, go to Workplace Recovery Consulting and Support Services.
CRISC-Premier IT Risk Management
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to verify an IT professional's ability to design, implement, and maintain IS control mechanisms to mitigate risk. Progent offers the services of a CRISC-certified consultant to help your company to develop and execute a business continuity plan based on leading practices promoted by CRISC and crafted to align with your company's risk tolerance, business goals, and budgetary guidelines. To read more, see CRISC-Certified network risk control specialists.
Microsoft Windows Server 2019 High Availability Failover Clustering
Microsoft Windows Server 2019 introduced significant enhancements in scale, performance, manageability, security and compliance, application compatibility, Linux support, container technology, and hybrid integration of local and cloud-hosted resources. Top enhancements of Microsoft Windows Server 2019 are Windows Admin Center for centralizing the management and monitoring of hybrid on-premises/cloud-hosted deployments, System Insights for taking advantage of advance predictive intelligence to manage on-premises environments, Windows Defender ATP Exploit Guard for host-intrusion prevention, container networking with Kubernetes, Cluster Sets technology for building and administering large non-stop scale-out clusters, and Storage Migration Service for simplifying the upgrade process from outdated editions of Windows Server. For more information, visit Microsoft Windows Server 2019 High Availability Failover Clustering Expertise.
Microsoft Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery consultants can help you to design a DR system built around Microsoft's cloud-tested Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using low-cost hardware, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, affordable deployment of a failover cluster quorum witness. To learn more, visit Windows Server 2016 Disaster Recovery Consulting.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you orchestrate, automate and verify a repeatable process for restoring services rapidly following a breakdown. SRM supports centrally controlled and automated disaster recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. Site Recovery Manager also allows transparent testing for disaster recovery, upgrades and fixes and can generate reports to verify full service restoration, validate Service Level Agreements and prove compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to assist you to plan, configure, test and manage a disaster recovery solution powered by VMware SRM.
NetApp MetroCluster Disaster Recovery Software
NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering along with synchronous replication to deliver fast, zero data loss disaster recovery (DR) between datacenters located as far as 300km away from one another. Progent offers the skills of a certified NetApp MetroCluster consultant who can assist your business to plan, configure, manage, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster deployment that aligns with your technical needs and IT budget. Progent can ensure you adhere to best practices for configuring your MetroCluster environment by providing help with tasks such as assigning shelf IDs, arranging plexes layout, setting up volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker, setting up a configuration replication network between your peered clusters, and verifying your disaster recovery solution to show compliance with industry standards and government mandates.
High Availability Load Balancing
Progent offers fault tolerant load balancing consulting covering network load balancing, load balanced programs, LAN/WAN infrastructure routing, and content delivery products such as Cisco Content Engine. Non-stop load balancing products for which Progent offers consulting expertise include Microsoft Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Engine and LocalDirector 400 series, and F5 Networks BIG-IP. To find out more, visit Fault Tolerant Load Balancing.
Zero Downtime Colocation
Progent's Data Center engineers can help you find fault-tolerant data centers that meet the specific needs of your company. High availability colocation sites are especially attractive to small and mid-size businesses because of their affordability and simplified logistics in comparison to taking a do-it-yourself strategy. Trying to create an in-house data center with even a minimum level of fault tolerance is financially prohibitive for most small companies. Progent can show you how to get all the advantages of non-stop colo sites by offering a complete array of engineering and maintenance services. To learn more, go to Fault Tolerant Internet Data Centers Expertise.
High-Availability Interoffice Connectivity
Progent's multi-site connectivity engineers can help companies create zero-downtime multi-site connectivity through fully redundant system architectures featuring automatic failover. Progent's Cisco-certified CCIE network engineers can plan and implement ultra-reliable Inter-office connections based on zero-downtime EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how redundant connectivity and automatic fail-over can provide affordable 24x7 interoffice connectivity. To find out more, see 24x7 Interoffice Connectivity.
24x7 Internet Connectivity
Progent's Cisco-certified network professionals can show you how to create an affordable, high availability Internet configuration solution that can achieve non-stop Internet access through a broad array of high availability Internet network solutions including fault tolerant BGP, automatic fail-over, and multiple ISPs. Progent can provide Cisco Certified Internetwork Expert engineers to show you how to apply the most up-to-date technology for fault tolerant Internet access to create an affordable, completely redundant Internet interface with automatic failover and other features to create non-stop Internet connections. To find out more, visit High Availability Internet Access Architecture.
Backup and Restore Technology Consulting Services
Progent offers economical remote support from engineers skilled in a broad array of products and services that provide solutions for backing up Microsoft Windows, Apple Mac, and Linux physical and virtual servers and workstations as well as notebooks and handhelds. Progent can provide consulting support for all major data protection products such as Acronis, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take Software, MozyPro, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and FLARs. Progent can assist your company to deploy, upgrade, or troubleshoot data backup solutions for a variety of topologies including on-premises, remote, cloud-based, or hybrid. For more information, go to Backup and Recovery Technology Consulting Services.
System Center Data Protection Manager Backup and Restore Consulting and Support Services
Progent's certified Microsoft System Center Data Protection Manager engineers can help your company to develop an effective business continuity plan, implement an affordable high-availability IT infrastructure, configure a Microsoft SCDPM-based backup and recovery system, thoroughly test your system, educate your administrative personnel or local consultants how to manage System Center Data Protection Manager, or provide extensive IT outsourcing services such as off-site hosting of System Center Data Protection Manager servers in Progent's secure data center facility. To read more, see System Center Data Protection Manager (SCDPM) Consulting Services.
Barracuda Backup Local, Offsite and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup/restore platform for small and mid-size businesses. A Barracuda Backup deployment can include a custom-designed physical storage device built by Barracuda or a virtual appliance with comparable functionality but which uses your existing storage infrastructure. Barracuda Backup safeguards vital company data generated locally, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide array of consulting support services to help you to design, configure, operate and troubleshoot a BDR solution built on Barracuda technology. For additional information, go to Barracuda Backup and disaster recovery consulting and management.
ProSight Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software offers small and mid-size organizations a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud architectures and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup includes advanced capabilities such as Immutable Cloud Storage for enhanced recoverability from ransomware. Progent is a certified Altaro partner and can provide a broad range of online or on-premises consulting services to help you to plan, deploy, optimize and debug a comprehensive backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup technology. To learn more, see Altaro VM Backup consulting.
ProSight Data Protection Services 365 Total Backup Services for Microsoft 365
Microsoft 365 offers simple archiving but does not include integrated support for key data protection services like Exchange Online backups or greater than 30-day point-in-time recovery for OneDrive for Business or SharePoint. Hornetsecurity's 365 Total Backup provides a feature-rich BDR solution for programmable backup and quick restoration of all your organization's M365 mail, Teams Chats, SharePoint documents, OneDrive files, and content on Windows desktops and laptops. Progent is an authorized Hornetsecurity/Altaro partner and offers ProSight Data Protection Services (DPS) 365 Total Backup to deliver end-to-end management services for Hornetsecurity's 365 Total Backup suite. ProSight Data Protection Services 365 Total Backup provides a low-cost backup-as-a-service solution that protects M365 components against data loss or corruption resulting from user or system error, malicious sabotage, and malware assaults such as ransomware. For details, go to ProSight Data Protection Services 365 Total Backup services for Microsoft 365.
ProSight MSP360 Backup Services
Progent's data protection experts can assist you to create, deploy and troubleshoot a backup solution based on MSP360 software. MSP360 enables file or image backup/restore for virtual machines and physical machines, supports all leading public clouds, and permits you to create a data protection ecosystem with a low Recovery Time Objective and a defined Recovery Point Objective (RPO). With ProSight MSP360 Backup, Progent offers end-to-end monitoring and management of your backup environment to protect against data loss caused by human miscues, system errors, malicious insiders, and malware attacks such as ransomware. To learn more, visit ProSight MSP360 Backup services.
Consulting for Double-Take Solutions for Data Backup
Double-Take Software offers a selection of products designed to deliver small businesses a variety of affordable alternatives for replicating and recovering vital applications including Exchange, SQL Server, Blackberry, and Microsoft SharePoint. Progent's business continuity planning experts have in-depth backgrounds incorporating Double-Take Software technology into small business IT systems to create a high state of fault tolerance and business continuity capability at a budget-friendly cost. To learn more, see Consulting for Double-Take Software for Backup.
Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Because Progent is a Microsoft Certified AI Cloud Partner and provides high-level application support for a wide variety of small business applications, Progent can assist customers to arrive at efficient information technology solutions that substantially enhance the business value of your IT network. As a Registered Partner for Cisco, Progent offers the expertise of premier consultants and specialists with experience in architecting, configuring and maintaining networking environments built on Cisco technology. The extent of Progent's technical know-how and Progent's familiarity with the needs of small and midsize businesses make Progent a great partner for building and maintaining an affordable, fault-tolerant network.
How to Contact Progent's Engineers for Help with Non-stop Networks
If you wish to ask Progent about professional support for fault tolerant networking, phone
An index of content::
Remote Technical Support Microsoft Windows 2008 R2
Windows Server 2008 R2 Information Technology Consulting
Microsoft Windows Server 2008 is a major advance in making information systems more secure and available, easier to virtualize and manage, higher performing, and able to provide a better environment for web hosting and development. Progent can assist your business get the most from the enhancements incorporated into Microsoft Windows Server 2008 by providing certified consulting, troubleshooting, education, temporary staffing, network monitoring, and security engineering services.
Altaro VM Backup Planning Integration Services
Hornetsecurity Altaro VM Backup Integration Support
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a reliable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, remote, multi-site, and cloud architectures and also enables low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or on-premises consulting services to help you to design, deploy, optimize and debug a modern backup and disaster recovery solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup software.
System Center 2016 and SSRS Reporting Consulting Services
Technology Consulting System Center 2016 and NetApp Integration
Small to mid-sized businesses can now enjoy all the benefits of Operations Manager 2007 and also have quick access to Progent's Microsoft and Cisco Premier network support professionals. With Progent's affordably priced IT service packages, small and midsize businesses can choose a basic System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to provide small business networks enterprise-class availability, protection, and productivity.
ProSight Reporting Auvik Network Managemrnt Support Services
ProSight Reporting Ticketing Support
ProSight Reporting is a growing line of real-time reporting utilities designed to integrate with the top ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent Cybersecurity Experts in the News Consulting
Consultant Progent in the News
Progent in the News is hosted by cybersecurity expert Darrin Johnson.
Top Quality Project Implementation Technology Professional
Top Enterprise Project Management Professional
For advanced project management assistance, Progent offers access to senior information technology professionals with decades of experience in IT management, program development, and business process design for organizations ranging from Big 4 firms to dot-com startups to government agencies. These proven IT managers offer project management skills to assist enterprise customers follow best practices to ensure that major projects are completed on schedule and on budget.
Hyper-V 2016 PowerShell Online Help
Computer Consultant Hyper-V 2016 Linux
Hyper-V 2016 incorporates core features initially developed for and refined on Microsoft Azure, one of the world's biggest public clouds. This pedigree dramatically improves the ability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by enhancing data security, availability, expandability, manageability, reliability and disaster recovery. Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Hyper-V 2016 for your organization, set up pilot systems to verify the ability of Hyper-V 2016 to run your vital applications, design a cost-effective network topology for a cloud-based or hybrid deployment, develop and execute a non-disruptive upgrade strategy, train your IT administration and support staff, and provide as-needed consulting and debugging services to make sure that your Hyper-V 2016 solution delivers the highest possible business benefit.
Microsoft SQL 2008 Online Support
SQL Server 2008 Computer Engineer
SQL Server 2008 delivers indispensable, familiar tools to IT professionals as well as to information workers, reducing the complexity of creating, integrating, managing, and accessing enterprise information and analytical applications in environments ranging from mobile devices to corporate data systems. The sophistication and integration requirements of Microsoft SQL Server 2008 require an IT consultant with hands-on expertise and broad knowledge in designing and deploying information-based, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft technology, assures you success in planning, deploying and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.
Small Office Tech Consultants
Small Business Troubleshoot
For small businesses considering Progent's network support outsourcing, design expertise, or technical support services, phone 800-993-9400 or send email to information@progent.com.
Monitoring and Reporting Specialist
Top Quality Microsoft System Center Operations Manager Support and Setup
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, implementing, enhancing and repairing SCOM environments and can provide organizations of all sizes expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to design an architecture for SCOM 2012 servers that delivers the responsiveness and availability required to watch over your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and customize Microsoft SCOM 2012 management packs based on industry best practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or onsite troubleshooting to assist you to remediate serious problems uncovered by System Center 2012 Operations Manager.
Top Rated Consult Solaris Remote
Solaris Online Technical Support Group
Progent offers national online help and troubleshooting services for companies who run Sun Solaris networks or whose information systems include a mix of Solaris and Microsoft Windows products. Remote IT help provides maximum leverage for your IT budget by protecting client productivity and limiting the hours billed for computer repair services. Sophisticated remote access technology and experienced technicians and engineers allow Progent to handle most IT issues without wasting time and money by traveling to your location. In the vast majority of situations your network problems can be remediated over the phone or through a combination of telephone help and remote access. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISSP and ISSAP certified security professionals to help you with the most challenging network issues.
Immediate ProSight Reporting Remote Infrastructure Management Troubleshooting
24-Hour ProSight Reporting Remote Infrastructure Monitoring Setup and Support
ProSight Reporting is an expanding suite of in-depth reporting utilities created to integrate with the industry's top ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Altaro VM Backup Cloud Management Computer Consulting
Hornetsecurity Altaro VM Backup Offsite Integration
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud environments and also enables low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or onsite consulting services to help you to design, deploy, manage and troubleshoot a modern backup and disaster recovery solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup software.
Threat Management Gateway Consulting
Emergency Technical Consultant Microsoft Forefront TMG
Forefront Threat Management Gateway builds on the powerful security capabilities of Microsoft ISA Server and provides a centrally managed Internet gateway that delivers a one-server platform for a variety of security functions including an application and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, VPN management, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway includes comprehensive web security reporting capabilities, permits custom reporting powered by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be deployed as a virtual machine to lower costs and improve availability. Progent's Microsoft-certified consultants can assist you to plan and execute test and production implementations; integrate Microsoft Forefront Threat Management Gateway with Windows Server 2008, Active Directory, SQL Server, Exchange Server 2010, and Microsoft SharePoint; set up Forefront Threat Management Gateway 2010 to operate on a virtual machine with Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent can also help your organization to upgrade economically to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
Engineer Catalyst Switch EVN
Emergency Catalyst Switch VSS Online Support
With Cisco Catalyst switches for small and mid-size businesses, Cisco enables companies to realize all the benefits of bringing smart traffic control to their networks. Cisco's Catalyst switch technology makes it possible to enable features to make your network infrastructure sufficiently available to handle time-critical requirements, scalable to support future growth, safe enough to guard restricted information, and capable of prioritizing and controlling traffic flows to optimize network operations. Progent's CCIE and CCNP certified engineers can show you how to pick out and integrate Cisco switches appropriate for your business. Also, Progent's CISSP certified security consultants can show you how to create a strategic security plan and set up Cisco switches so they help enforce your security policies. Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2950 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4500 switches, and Catalyst 6500 switches.
Microsoft Network Support Technician Louisiana
New Jersey Contractor
If your organization does not need urgent online help but you think you will require assistance with your information system in the near future, you can conserve time and expenses and ensure that the appropriate expertise will be available when you require it by getting in touch with a Progent sales agent and signing up as a client. For details, call 800-993-9400 or email information@progent.com.
Android and Power BI integration Remote Support
Consultants Android and Office integration
Progent's seasoned group of IT consultants and subject matter experts have extensive background providing remote and on-premises support for businesses of any size who want to incorporate Android phones into their IT networks so that mobile clients can work together while on the go. Progent offers the breadth of know-how to resolve technical problems that involve multiple manufacturers and that entail a mix of legacy and current information technology. Progent provides budget-friendly remote technical support to help you with any facet of designing, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can deliver as-needed technical support to help you to resolve particularly stubborn technical issues, or Progent can provide outsourced or co-sourced project management support to ensure that you finish major network projects on schedule and within budget. Progent can help with on-premises, cloud-centric, or hybrid network environments and offers support for all major operating systems, applications, management utilities and network infrastructure. Progent also offers specialized group or individual training sessions to help you manage and use Android phones efficiently.
Duo Zero Trust Cybersecurity Technical Support
MFA and Single Sign-on (SSO) IT Consulting
Progent's Duo service plans utilize Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo supports one-tap identity verification on iOS, Google Android, and other out-of-band devices.
Remote Horizon3.ai NodeZero Threat Assessment Security Evaluation
Cybersecurity Firms Horizon3.ai NodeZero Certified Threat Assessment
Progent's certified security experts can perform NodeZero-based PEN tests to verify your security monitoring and protection tools and policies are correctly configured and effective.
CIO Integration Support
CIO Support Services
Progent offers the part-time services of a seasoned Chief Information Officer who can provide strategic direction to help you select and maintain IT solutions appropriate for your present situation and that can be a solid foundation for your future growth. Progent's part-time Chief Information Officer consulting services provide financial leverage to companies trying to optimize the impact of their network investment but who are unable or unwilling to take on one more high-level position to their head count. Since Progent is vendor-neutral, with a sizable team of engineers certified to support all major operating systems and networking technologies plus a wide range and business software, Progent is in a unique position to provide objective advice as well as expert technical help for building and maintaining IT systems that fit the special needs of your organization.
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