Remote Network Management for Small and Midsize Businesses

The vast majority of email is spam, and the vast majority of successful cyber attacks begin with malicious email. Protecting your email, both incoming and outgoing, should be a top priority for any business. Progent has developed partnerships with developers of the industry's most advanced email security technology in order to provide small and mid-size organizations ProSight Email Guard, an affordable multi-tiered email security solution that incorporates cloud resources and local gateway hardware to deliver comprehensive protection against spam, viruses, DoS attacks, and other email-borne malware. ProSight Email Guard's on-premises security gateway enables advanced features such as email encryption, outbound content policy enforcement, and data leakage protection to keep sensitive and private information going beyond your firewall. ProSight Email Guard's content filtering also helps keep your business off block lists by intercepting outbound spam and viruses.

Progent's email security experts can assist you to plan and implement your ProSight Email Guard solution, help you decide which email security gateway device or devices are right for your situation, configure your email gateway, set up ProSight Email Guard to work with Microsoft Exchange or any other email system, define policies for bi-directional email filtering, install outbound email encryption, design a robust network architecture that can feature clustered email security gateways, set up cloud-based management with delegated administration, and provide training, continuing consulting expertise, and as-needed technical support.

Major Features of ProSight Email Guard
ProSight Email Guard is an end-to-end solution for protecting inbound and outbound email. ProSight Email Guard includes these major features:

• Spam Filtering uses heuristic-intelligence to analyze IP addresses and message content
• Zero-hour Virus Defense provides multi-level scanning and real-time updates
• Pre-filtering in the Cloud blocks most email-borne threats before they reach your security perimeter
• Local Email Gateway Appliance is purpose-built for in-depth bi-directional filtering
• Cloud-based Management supports delegated administration rights to spread responsibility for policy and configuration control
• Outbound Email Filtering offers policy-based Content Filtering for Data Loss Prevention (DLP) and Data Leakage Protection and stops outbound spam and malware
• Email Encryption utilizes 256-bit key Advanced Encryption Standard (AES) and automatically protects policy-compliant outbound email
• Rate Monitoring and Control blocks spambots and throttles outbound email rate based on IP address/destination address
• DoS Attack Defense prevents your network from being overwhelmed by malicious spam
• DHA protection protects email addresses from being stolen and sold by spammers
• Low Rate of False Positives scores an industry-low of 0.01% before optimization
• Inside-the-Perimeter Email Protection with Microsoft Exchange protects the email that remains inside your security perimeter and never reaches your gateway

ProSight Email Guard enhances the availability of your email environment thanks to the hardened, geo-dispersed datacenters that support the platform's cloud infrastructure. With 99.999 percent uptime, this cloud-based ecosystem can deliver far higher availability than the email infrastructure that small or mid-size businesses can afford to build or maintain. If your on-premises email server or in-house network stops working, Progent's Microsoft-certified consultants and Cisco-certified network experts can provide immediate online assistance to get back on line fast.

Inbound Email Security
Inbound email protected by ProSight Email Guard arrives via the Cloud Protection Layer, which utilizes world-class datacenters and advanced computing grids to filter out 95% of spam and the majority of email that carries malware. The email that passes through this initial line of defense then undergoes in-depth inspection by a local security gateway appliance that performs multi-tier inspection including optical character recognition (OCR) analysis to detect image-based spam. Both the Cloud Protection layer and the email security gateway are kept up to date continuously by the Update Center, a cloud-based technology center staffed round the clock by security professionals to provide zero-hour defense against new threats. For disaster recovery scenarios, the Cloud Protection Layer can provide email spooling, which can cache your inbound email for as long as 96 hours or re-route it to a temporary destination while you repair local datacenter.

Outbound Email Security
ProSight Email Guard's outbound filtering offers data leakage protection and clocks outgoing spam and malware, which helps keep your company off email black lists. Policy-based content filtering keeps users from unknowingly or intentionally divulging sensitive or private information contained in email messages. Leaked information can violate regulatory mandates and result in identity theft, litigation, or loss of intellectual property. The ProSight Email Guard security gateway comes with a set of pre-configured content filters such as HIPAA compliance and Social Security and credit card numbers. You can also create custom filtering policies based on specified keywords, categories, or other factors. Filtering policies can cause affected emails to be automatically blocked, quarantined or encrypted.

Outbound Email Encryption
ProSight Email Guard uses a cloud-based Message Center to encrypt and deliver outbound email. You can configure multiple policies for deciding which emails should be encrypted, and the entire process is handled automatically. The on-premises security gateway sends email to be encrypted to the Message Center using a secure TLS connection. There the messages are encrypted using the advanced AES-256 standard and stored for retrieval. The Message Center sends a notice to the recipient and includes a web link that permits the recipient to retrieve the decrypted email. Any replies are also encrypted at the Message Center.

A plug-in available for Microsoft Exchange makes it possible to encrypt emails individually. For details about ProSight Email Guard outbound email encryption, refer to ProSight Email Guard technology and architecture.

What Threats Can ProSight Email Guard Defend Against?
ProSight Email Guard's cloud-based filtering resources, technology centers, and email security gateway appliances use a variety of open source tools and proprietary techniques developed by Progent's partners to protect against spam and other email-based threats. Anti-spam/virus techniques and the threats that can be blocked include:

For a glossary of email security terms, visit Glossary of Terms Related to Spam Filtering Technology.

How Progent Can help You with ProSight Email Guard
Progent's certified email integration and security consultants can help you design a complete email security solution that defends against email-based attacks and helps you comply with government and industry security requirements. Progent can assist you to implement an efficient deployment of ProSight Email Guard, optimize your system according to your business needs, institute auditing and reporting processes based on best practices, educate your end users on how to avoid malware propagation, and develop sound policies for email security and content. In addition, Progent's Cisco CCIE-certified consultants can help you plan, implement and troubleshoot a robust on-premises network infrastructure to support your email solution and efficiently integrate your local IT resources with ProSight Email Guard's cloud-based resources and services.

Download the ProSight Email Guard Datasheet
To view or download the ProSight Email Guard datasheet, click: ProSight Email Guard Spam and Email Content Filtering Datasheet (94 Kb PDF file).

Other Managed Services and Network Auditing Packages Available from Progent
In addition to ProSight Email Guard, Progent's ProSight suite of network monitoring and management services includes other value-priced services that cover major facets of network management including endpoint security, cloud-based backup/restore, network infrastructure management, virtual server hosting, and IT asset documentation management. By partnering with leading technology innovators, Progent can offer small and mid-size organizations the advantages of the same world-class remote monitoring technology used by global enterprises. Managed services available from Progent include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based analysis tools to guard physical and virtual endpoint devices against new malware assaults such as ransomware and file-less exploits, which easily escape legacy signature-matching anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to manage the entire threat progression including protection, identification, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

• ProSight Enhanced Security Protection: Endpoint Protection and Exchange Email Filtering
  ProSight Enhanced Security Protection services offer affordable multi-layer security for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, device management, and web filtering via cutting-edge technologies packaged within one agent accessible from a single control. Progent's security and virtualization consultants can assist you to design and implement a ProSight ESP deployment that addresses your organization's specific requirements and that allows you demonstrate compliance with legal and industry data security regulations. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for immediate attention. Progent's consultants can also help you to install and test a backup and restore system like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

• ProSight Data Protection Services: Managed Backup and Disaster Recovery
  ProSight Data Protection Services provide small and mid-sized businesses an affordable and fully managed service for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates your backup processes and allows fast recovery of vital data, applications and VMs that have become unavailable or damaged due to component breakdowns, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can deliver advanced support to set up ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to restore your critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

• ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
  Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map out, monitor, optimize and troubleshoot their networking appliances like switches, firewalls, and access points as well as servers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept updated, captures and manages the configuration of virtually all devices on your network, tracks performance, and sends notices when potential issues are detected. By automating complex network management activities, ProSight WAN Watch can knock hours off ordinary chores such as network mapping, expanding your network, locating appliances that need important software patches, or resolving performance issues. Learn more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

• ProSight LAN Watch: Server and Desktop Remote Monitoring
  ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system running at peak levels by checking the health of vital computers that drive your business network. When ProSight LAN Watch detects a problem, an alert is sent immediately to your specified IT management personnel and your assigned Progent consultant so any looming issues can be resolved before they can disrupt your network. Learn more about ProSight LAN Watch server and desktop remote monitoring services.

• ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
  With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system software, and the applications. Because the system is virtualized, it can be ported immediately to a different hosting environment without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Documentation Management
  Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and safeguard information about your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSLs or warranties. By cleaning up and organizing your IT documentation, you can eliminate up to half of time wasted looking for critical information about your network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you’re planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it. Find out more about Progent's ProSight IT Asset Management service.

ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and medium-size businesses to obtain an unbiased evaluation of the health of their IT system. Based on some of the top remote monitoring and management tools available, and overseen by Progent's certified team of information technology experts, ProSight Network Audits show you how well the deployment of your core infrastructure assets adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI such as a more manageable Active Directory environment. Both versions also include one year of advanced remote network monitoring and management (RMM). Benefits can include easier management, improved compliance with information security standards, more efficient utilization of IT assets, quicker problem resolution, more reliable backup and recovery, and less downtime. Read more about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone discussion with a Progent information assurance expert. The interview is intended to evaluate your organization's preparedness either to defend against ransomware or recover rapidly after an attack by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Phobos, Snatch or Nephilim. Progent will consult with you directly to collect information about your existing AV defense and backup procedures, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply best practices to build a cost-effective AV and backup/recovery system that reduces your vulnerability to ransomware and aligns with your company's needs. For details, see The ProSight Ransomware Preparedness Report.

Contact Progent for Email Solutions
If you want to find out more about using Progent's ProSight Email Guard managed services or if you need Progent's help to troubleshoot or enhance your email system, call 800-993-9400 or visit Contact Progent.