The vast majority of email is spam, and the vast majority of successful cyber attacks begin with malicious email. Protecting your email, both incoming and outgoing, should be a top priority for any business. Progent has developed partnerships with developers of the industry's most advanced email security technology in order to provide small and mid-size organizations ProSight Email Guard, an affordable multi-tiered email security solution that incorporates cloud resources and local gateway hardware to deliver comprehensive protection against spam, viruses, DoS attacks, and other email-borne malware. ProSight Email Guard's on-premises security gateway enables advanced features such as email encryption, outbound content policy enforcement, and data leakage protection to keep sensitive and private information going beyond your firewall. ProSight Email Guard's content filtering also helps keep your business off block lists by intercepting outbound spam and viruses.
Progent's email security experts can assist you to plan and implement your ProSight Email Guard solution, help you decide which email security gateway device or devices are right for your situation, configure your email gateway, set up ProSight Email Guard to work with Microsoft Exchange or any other email system, define policies for bi-directional email filtering, install outbound email encryption, design a robust network architecture that can feature clustered email security gateways, set up cloud-based management with delegated administration, and provide training, continuing consulting expertise, and as-needed technical support.
Major Features of ProSight Email Guard
ProSight Email Guard is an end-to-end solution for protecting inbound and outbound email. ProSight Email Guard includes these major features:
- Spam Filtering uses heuristic-intelligence to analyze IP addresses and message content
- Zero-hour Virus Defense provides multi-level scanning and real-time updates
- Pre-filtering in the Cloud blocks most email-borne threats before they reach your security perimeter
- Local Email Gateway Appliance is purpose-built for in-depth bi-directional filtering
- Cloud-based Management supports delegated administration rights to spread responsibility for policy and configuration control
- Outbound Email Filtering offers policy-based Content Filtering for Data Loss Prevention (DLP) and Data Leakage Protection and stops outbound spam and malware
- Email Encryption utilizes 256-bit key Advanced Encryption Standard (AES) and automatically protects policy-compliant outbound email
- Rate Monitoring and Control blocks spambots and throttles outbound email rate based on IP address/destination address
- DoS Attack Defense prevents your network from being overwhelmed by malicious spam
- DHA protection protects email addresses from being stolen and sold by spammers
- Low Rate of False Positives scores an industry-low of 0.01% before optimization
- Inside-the-Perimeter Email Protection with Microsoft Exchange protects the email that remains inside your security perimeter and never reaches your gateway
ProSight Email Guard uses an efficient and effective hybrid design model that deploys both cloud and on-premises resources to deliver leading-edge security, throughput, and ease of management in a solution that fits the budgets of small and mid-sized organizations.
ProSight Email Guard enhances the availability of your email environment thanks to the hardened, geo-dispersed datacenters that support the platform's cloud infrastructure. With 99.999 percent uptime, this cloud-based ecosystem can deliver far higher availability than the email infrastructure that small or mid-size businesses can afford to build or maintain. If your on-premises email server or in-house network stops working, Progent's Microsoft-certified consultants and Cisco-certified network experts can provide immediate online assistance to get back on line fast.
Inbound Email Security
Inbound email protected by ProSight Email Guard arrives via the Cloud Protection Layer, which utilizes world-class datacenters and advanced computing grids to filter out 95% of spam and the majority of email that carries malware. The email that passes through this initial line of defense then undergoes in-depth inspection by a local security gateway appliance that performs multi-tier inspection including optical character recognition (OCR) analysis to detect image-based spam. Both the Cloud Protection layer and the email security gateway are kept up to date continuously by the Update Center, a cloud-based technology center staffed round the clock by security professionals to provide zero-hour defense against new threats. For disaster recovery scenarios, the Cloud Protection Layer can provide email spooling, which can cache your inbound email for as long as 96 hours or re-route it to a temporary destination while you repair local datacenter.
ProSight Email Guard offers in-depth zero-hour protection for inbound email
Outbound Email Security
ProSight Email Guard's outbound filtering offers data leakage protection and clocks outgoing spam and malware, which helps keep your company off email black lists. Policy-based content filtering keeps users from unknowingly or intentionally divulging sensitive or private information contained in email messages. Leaked information can violate regulatory mandates and result in identity theft, litigation, or loss of intellectual property. The ProSight Email Guard security gateway comes with a set of pre-configured content filters such as HIPAA compliance and Social Security and credit card numbers. You can also create custom filtering policies based on specified keywords, categories, or other factors. Filtering policies can cause affected emails to be automatically blocked, quarantined or encrypted.
ProSight Email Guard's outbound protection stops data leakage and blocks outbound spam and malware
Outbound Email Encryption
ProSight Email Guard uses a cloud-based Message Center to encrypt and deliver outbound email. You can configure multiple policies for deciding which emails should be encrypted, and the entire process is handled automatically. The on-premises security gateway sends email to be encrypted to the Message Center using a secure TLS connection. There the messages are encrypted using the advanced AES-256 standard and stored for retrieval. The Message Center sends a notice to the recipient and includes a web link that permits the recipient to retrieve the decrypted email. Any replies are also encrypted at the Message Center.
ProSight Email Guard offers policy-based encryption for outbound email
A plug-in available for Microsoft Exchange makes it possible to encrypt emails individually. For details about ProSight Email Guard outbound email encryption, refer to ProSight Email Guard technology and architecture.
What Threats Can ProSight Email Guard Defend Against?
ProSight Email Guard's cloud-based filtering resources, technology centers, and email security gateway appliances use a variety of open source tools and proprietary techniques developed by Progent's partners to protect against spam and other email-based threats. Anti-spam/virus techniques and the threats that can be blocked include:
Techniques Used |
Threats Blocked |
IP Reputation Analysis
Sender Authentication
Recipient Verification
Predictive Sender Profiling
Virus Databases
Pre-Defined and Custom Policies
Rate Control
Signature Analysis
Intent Analysis
Image Analysis
Bayesian Analysis
Spam Rules Scoring Thresholds
|
Spam
Viruses
Trojans
Worms
Polymorphic Viruses
Spoofing Phishing
Denial of Service (DoS) Attacks
Directory Harvest Attacks (DHAs)
Spyware
|
For a glossary of email security terms, visit Glossary of Terms Related to Spam Filtering Technology.
How Progent Can help You with ProSight Email Guard
Progent's certified email integration and security consultants can help you design a complete email security solution that defends against email-based attacks and helps you comply with government and industry security requirements. Progent can assist you to implement an efficient deployment of ProSight Email Guard, optimize your system according to your business needs, institute auditing and reporting processes based on best practices, educate your end users on how to avoid malware propagation, and develop sound policies for email security and content. In addition, Progent's Cisco CCIE-certified consultants can help you plan, implement and troubleshoot a robust on-premises network infrastructure to support your email solution and efficiently integrate your local IT resources with ProSight Email Guard's cloud-based resources and services.
Download the ProSight Email Guard Datasheet
To view or download the ProSight Email Guard datasheet, click: ProSight Email Guard Spam and Email Content Filtering Datasheet (94 Kb PDF file).
Other Managed Services and Network Auditing Packages Available from Progent
In addition to ProSight Email Guard, Progent's ProSight suite of network monitoring and management services includes other value-priced services that cover major facets of network management including endpoint security, cloud-based backup/restore, network infrastructure management, virtual server hosting, and IT asset documentation management. By partnering with leading technology innovators, Progent can offer small and mid-size organizations the advantages of the same world-class remote monitoring technology used by global enterprises. Managed services available from Progent include:
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes SentinelOne's cutting edge behavior-based analysis tools to guard physical and virtual endpoint devices against new malware attacks such as ransomware and file-less exploits, which routinely evade legacy signature-matching anti-virus tools. ProSight ASM protects local and cloud-based resources and offers a single platform to automate the entire threat lifecycle including blocking, detection, mitigation, cleanup, and post-attack forensics. Key features include single-click rollback using Windows VSS and real-time system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Email Filtering
Progent's ProSight Enhanced Security Protection services deliver economical in-depth protection for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP offers firewall protection, penetration alarms, device control, and web filtering through cutting-edge technologies incorporated within one agent accessible from a single console. Progent's data protection and virtualization consultants can assist you to design and configure a ProSight ESP deployment that addresses your organization's unique requirements and that allows you achieve and demonstrate compliance with legal and industry information protection standards. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for urgent attention. Progent can also help you to install and test a backup and restore solution such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.
- ProSight Data Protection Services: Managed Backup and Recovery Services
Progent has worked with advanced backup technology companies to produce ProSight Data Protection Services (DPS), a portfolio of management outsourcing plans that deliver backup-as-a-service. ProSight DPS services automate and track your backup operations and allow non-disruptive backup and fast restoration of important files, apps, images, and Hyper-V and VMware virtual machines. ProSight DPS lets your business avoid data loss resulting from equipment failures, natural calamities, fire, cyber attacks like ransomware, human mistakes, malicious employees, or software glitches. Managed backup services in the ProSight DPS product line include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro 365 Backup), ProSight ECHO Backup based on Barracuda dedicated hardware, and ProSight MSP360 Hybrid Backup. Your Progent expert can assist you to identify which of these fully managed services are best suited for your network.
- ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
Progent's ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map, track, reconfigure and troubleshoot their networking appliances like routers and switches, firewalls, and access points as well as servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are always current, copies and manages the configuration information of virtually all devices on your network, monitors performance, and sends notices when problems are discovered. By automating complex management and troubleshooting processes, ProSight WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, locating devices that need important updates, or identifying the cause of performance problems. Learn more about ProSight WAN Watch infrastructure monitoring and management services.
- ProSight LAN Watch: Server and Desktop Monitoring
ProSight LAN Watch is Progent's server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by tracking the health of vital computers that power your business network. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your specified IT staff and your assigned Progent engineering consultant so all looming issues can be addressed before they have a chance to disrupt your network. Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.
- ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure Tier III data center on a fast virtual host set up and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system platforms, and the apps. Because the system is virtualized, it can be moved immediately to a different hosting solution without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied one hosting service. Learn more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and safeguard data about your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSLs or warranties. By updating and managing your network documentation, you can save up to half of time spent looking for critical information about your IT network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you're planning improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need when you need it. Read more about ProSight IT Asset Management service.
- Active Protection Against Ransomware: Machine Learning-based Ransomware Detection and Remediation
Progent's Active Defense Against Ransomware is an endpoint protection (EPP) solution that utilizes cutting edge behavior machine learning technology to defend endpoints and physical and virtual servers against new malware attacks like ransomware and email phishing, which easily get by traditional signature-matching AV products. Progent ASM services safeguard on-premises and cloud resources and provides a unified platform to automate the entire threat lifecycle including blocking, infiltration detection, mitigation, cleanup, and forensics. Top capabilities include one-click rollback using Windows VSS and real-time system-wide immunization against new threats. Learn more about Progent's ransomware defense and recovery services.
- Outsourced/Co-managed Service Center: Support Desk Managed Services
Progent's Support Desk managed services allow your IT group to outsource Help Desk services to Progent or divide activity for Help Desk services transparently between your in-house network support resources and Progent's extensive pool of certified IT support engineers and subject matter experts. Progent's Shared Help Desk Service provides a transparent extension of your internal IT support organization. User interaction with the Help Desk, provision of support, issue escalation, ticket generation and tracking, efficiency measurement, and maintenance of the support database are cohesive whether incidents are taken care of by your internal IT support resources, by Progent's team, or by a combination. Read more about Progent's outsourced/co-managed Service Center services.
- Patch Management: Patch Management Services
Progent's managed services for software and firmware patch management offer businesses of any size a flexible and cost-effective solution for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your dynamic information network. In addition to maximizing the security and functionality of your computer network, Progent's patch management services permit your IT staff to focus on line-of-business initiatives and tasks that deliver the highest business value from your information network. Find out more about Progent's software/firmware update management support services.
- ProSight Duo Multi-Factor Authentication: ID Confirmation, Endpoint Policy Enforcement, and Secure Single Sign-on
Progent's Duo authentication managed services incorporate Cisco's Duo technology to defend against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification with iOS, Android, and other out-of-band devices. Using Duo 2FA, when you sign into a protected online account and give your password you are requested to verify who you are via a unit that only you have and that uses a different ("out-of-band") network channel. A wide range of devices can be used as this second form of authentication such as an iPhone or Android or wearable, a hardware token, a landline telephone, etc. You can register multiple validation devices. To learn more about Duo two-factor identity authentication services, visit Cisco Duo MFA two-factor authentication services for access security.
- ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Applications
ProSight Reporting is a growing line of real-time and in-depth management reporting plug-ins designed to work with the industry's top ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and features color coding to highlight and contextualize critical issues like spotty support follow-up or machines with out-of-date AVs. By exposing ticketing or network health problems clearly and in near-real time, ProSight Reporting improves productivity, lowers management overhead, and saves money. For details, see ProSight Reporting for ticketing and network monitoring platforms.
Download Progent's 10 Benefits of Managed IT Services White Paper
To download a white paper explaining why managed services are quickly replacing the old break/fix model of network support for small and mid-size companies, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size organizations to get an unbiased assessment of the overall health of their information system. Powered by some of the leading remote monitoring and management tools available, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits show you how well the deployment of your core infrastructure devices conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits such as a more manageable Active Directory (AD) system. Both also include one year of advanced remote network monitoring and management. Benefits can include easier network management, better compliance with information security requirements, more efficient utilization of IT assets, faster troubleshooting, more dependable backup and recovery, and less downtime. Learn more about Progent's ProSight Network Audits network infrastructure assessment.
The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service built around a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to evaluate your organization's preparedness to block ransomware or recover quickly following an attack by a ransomware strain such as Ryuk, Maze, Sodinokibi, Mailto (aka Netwalker), DopplePaymer, LockBit or Egregor. Progent will consult with you personally to gather information concerning your current security profile and backup procedures, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow best practices to deploy an efficient security and backup/recovery system that minimizes your exposure to a ransomware attack and meets your business requirements. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.
Contact Progent for Email Solutions
If you want to find out more about using Progent's ProSight Email Guard managed services or if you need Progent's help to troubleshoot or enhance your email system, call 800-993-9400 or visit Contact Progent.