Remote Network Management for Small and Midsize Businesses

The vast majority of email is spam, and the vast majority of successful cyber attacks begin with malicious email. Protecting your email, both incoming and outgoing, should be a top priority for any business. Progent has developed partnerships with developers of the industry's most advanced email security technology in order to provide small and mid-size organizations ProSight Email Guard, an affordable multi-tiered email security solution that incorporates cloud resources and local gateway hardware to deliver comprehensive protection against spam, viruses, DoS attacks, and other email-borne malware. ProSight Email Guard's on-premises security gateway enables advanced features such as email encryption, outbound content policy enforcement, and data leakage protection to keep sensitive and private information going beyond your firewall. ProSight Email Guard's content filtering also helps keep your business off block lists by intercepting outbound spam and viruses.

Progent's email security experts can assist you to plan and implement your ProSight Email Guard solution, help you decide which email security gateway device or devices are right for your situation, configure your email gateway, set up ProSight Email Guard to work with Microsoft Exchange or any other email system, define policies for bi-directional email filtering, install outbound email encryption, design a robust network architecture that can feature clustered email security gateways, set up cloud-based management with delegated administration, and provide training, continuing consulting expertise, and as-needed technical support.

Major Features of ProSight Email Guard
ProSight Email Guard is an end-to-end solution for protecting inbound and outbound email. ProSight Email Guard includes these major features:

• Spam Filtering uses heuristic-intelligence to analyze IP addresses and message content
• Zero-hour Virus Defense provides multi-level scanning and real-time updates
• Pre-filtering in the Cloud blocks most email-borne threats before they reach your security perimeter
• Local Email Gateway Appliance is purpose-built for in-depth bi-directional filtering
• Cloud-based Management supports delegated administration rights to spread responsibility for policy and configuration control
• Outbound Email Filtering offers policy-based Content Filtering for Data Loss Prevention (DLP) and Data Leakage Protection and stops outbound spam and malware
• Email Encryption utilizes 256-bit key Advanced Encryption Standard (AES) and automatically protects policy-compliant outbound email
• Rate Monitoring and Control blocks spambots and throttles outbound email rate based on IP address/destination address
• DoS Attack Defense prevents your network from being overwhelmed by malicious spam
• DHA protection protects email addresses from being stolen and sold by spammers
• Low Rate of False Positives scores an industry-low of 0.01% before optimization
• Inside-the-Perimeter Email Protection with Microsoft Exchange protects the email that remains inside your security perimeter and never reaches your gateway

ProSight Email Guard enhances the availability of your email environment thanks to the hardened, geo-dispersed datacenters that support the platform's cloud infrastructure. With 99.999 percent uptime, this cloud-based ecosystem can deliver far higher availability than the email infrastructure that small or mid-size businesses can afford to build or maintain. If your on-premises email server or in-house network stops working, Progent's Microsoft-certified consultants and Cisco-certified network experts can provide immediate online assistance to get back on line fast.

Inbound Email Security
Inbound email protected by ProSight Email Guard arrives via the Cloud Protection Layer, which utilizes world-class datacenters and advanced computing grids to filter out 95% of spam and the majority of email that carries malware. The email that passes through this initial line of defense then undergoes in-depth inspection by a local security gateway appliance that performs multi-tier inspection including optical character recognition (OCR) analysis to detect image-based spam. Both the Cloud Protection layer and the email security gateway are kept up to date continuously by the Update Center, a cloud-based technology center staffed round the clock by security professionals to provide zero-hour defense against new threats. For disaster recovery scenarios, the Cloud Protection Layer can provide email spooling, which can cache your inbound email for as long as 96 hours or re-route it to a temporary destination while you repair local datacenter.

Outbound Email Security
ProSight Email Guard's outbound filtering offers data leakage protection and clocks outgoing spam and malware, which helps keep your company off email black lists. Policy-based content filtering keeps users from unknowingly or intentionally divulging sensitive or private information contained in email messages. Leaked information can violate regulatory mandates and result in identity theft, litigation, or loss of intellectual property. The ProSight Email Guard security gateway comes with a set of pre-configured content filters such as HIPAA compliance and Social Security and credit card numbers. You can also create custom filtering policies based on specified keywords, categories, or other factors. Filtering policies can cause affected emails to be automatically blocked, quarantined or encrypted.

Outbound Email Encryption
ProSight Email Guard uses a cloud-based Message Center to encrypt and deliver outbound email. You can configure multiple policies for deciding which emails should be encrypted, and the entire process is handled automatically. The on-premises security gateway sends email to be encrypted to the Message Center using a secure TLS connection. There the messages are encrypted using the advanced AES-256 standard and stored for retrieval. The Message Center sends a notice to the recipient and includes a web link that permits the recipient to retrieve the decrypted email. Any replies are also encrypted at the Message Center.

A plug-in available for Microsoft Exchange makes it possible to encrypt emails individually. For details about ProSight Email Guard outbound email encryption, refer to ProSight Email Guard technology and architecture.

What Threats Can ProSight Email Guard Defend Against?
ProSight Email Guard's cloud-based filtering resources, technology centers, and email security gateway appliances use a variety of open source tools and proprietary techniques developed by Progent's partners to protect against spam and other email-based threats. Anti-spam/virus techniques and the threats that can be blocked include:

For a glossary of email security terms, visit Glossary of Terms Related to Spam Filtering Technology.

How Progent Can help You with ProSight Email Guard
Progent's certified email integration and security consultants can help you design a complete email security solution that defends against email-based attacks and helps you comply with government and industry security requirements. Progent can assist you to implement an efficient deployment of ProSight Email Guard, optimize your system according to your business needs, institute auditing and reporting processes based on best practices, educate your end users on how to avoid malware propagation, and develop sound policies for email security and content. In addition, Progent's Cisco CCIE-certified consultants can help you plan, implement and troubleshoot a robust on-premises network infrastructure to support your email solution and efficiently integrate your local IT resources with ProSight Email Guard's cloud-based resources and services.

Download the ProSight Email Guard Datasheet
To view or download the ProSight Email Guard datasheet, click: ProSight Email Guard Spam and Email Content Filtering Datasheet (94 Kb PDF file).

Other Managed Services and Network Auditing Packages Available from Progent
In addition to ProSight Email Guard, Progent's ProSight suite of network monitoring and management services includes other value-priced services that cover major facets of network management including endpoint security, cloud-based backup/restore, network infrastructure management, virtual server hosting, and IT asset documentation management. By partnering with leading technology innovators, Progent can offer small and mid-size organizations the advantages of the same world-class remote monitoring technology used by global enterprises. Managed services available from Progent include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior machine learning tools to guard physical and virtual endpoint devices against new malware attacks like ransomware and email phishing, which easily get by legacy signature-matching AV tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a unified platform to address the complete threat lifecycle including blocking, detection, mitigation, cleanup, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

• ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Filtering
  ProSight Enhanced Security Protection (ESP) managed services offer affordable multi-layer protection for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint control, and web filtering through leading-edge tools packaged within one agent accessible from a single control. Progent's security and virtualization experts can assist your business to plan and implement a ProSight ESP deployment that addresses your organization's specific needs and that helps you prove compliance with legal and industry data security regulations. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require urgent attention. Progent can also assist you to set up and test a backup and restore solution such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.

• ProSight Data Protection Services: Managed Backup and Recovery
  ProSight Data Protection Services offer small and mid-sized organizations a low cost end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup processes and allows fast restoration of critical data, apps and virtual machines that have become unavailable or damaged due to component breakdowns, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's cloud backup consultants can provide world-class expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your critical information. Learn more about ProSight DPS Managed Cloud Backup.

• ProSight WAN Watch: Network Infrastructure Management
  ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller organizations to map out, track, enhance and troubleshoot their networking appliances like routers, firewalls, and access points plus servers, client computers and other devices. Using cutting-edge RMM technology, WAN Watch ensures that network maps are always updated, captures and manages the configuration information of virtually all devices connected to your network, tracks performance, and sends alerts when potential issues are detected. By automating time-consuming management processes, WAN Watch can cut hours off common chores such as network mapping, reconfiguring your network, finding appliances that need critical software patches, or isolating performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure management services.

• ProSight LAN Watch: Server and Desktop Monitoring and Management
  ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system running efficiently by tracking the health of critical assets that power your information system. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your designated IT management personnel and your assigned Progent consultant so that any potential issues can be addressed before they can impact your network. Find out more about ProSight LAN Watch server and desktop remote monitoring services.

• ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
  With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected Tier III data center on a fast virtual host set up and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the applications. Because the system is virtualized, it can be ported immediately to an alternate hardware solution without requiring a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Documentation Management
  Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and protect data related to your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate up to 50% of time spent looking for vital information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you’re planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Learn more about ProSight IT Asset Management service.

ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size organizations to get an unbiased evaluation of the overall health of their network. Powered by some of the top remote monitoring and management platforms available, and supervised by Progent's world-class group of IT experts, ProSight Network Audits help you see how closely the deployment of your essential network devices adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits such as a more manageable Active Directory (AD) system. Both versions also include a year of state-of-the-art remote network monitoring and management. Benefits can include simpler network management, better compliance with data security standards, more efficient utilization of IT assets, quicker troubleshooting, more reliable backup and restore, and increased uptime. See more information about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to assess your company's preparedness to counter ransomware or recover quickly after an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to gather information concerning your existing antivirus tools and backup/recovery procedures, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply best practices to deploy a cost-effective AV and backup/recovery system that minimizes your exposure to a ransomware attack and aligns with your business needs. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

Contact Progent for Email Solutions
If you want to find out more about using Progent's ProSight Email Guard managed services or if you need Progent's help to troubleshoot or enhance your email system, call 800-993-9400 or visit Contact Progent.