Progent's CISSP-certified cybersecurity consultants can help businesses of all sizes with any aspect of information system security. Progent can implement cost-effective cybersecurity systems that protect a small business from modern threats or Progent can design, deploy, and monitor an end-to-end security environment for hybrid networks that accommodate local, remote, and mobile clients accessing network resources distributed over a mix of physical datacenters and various clouds.
Progent's Cisco CCIE-certified networking consultants can provide high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Progent's Microsoft-certified consultants offer cost-effective remote technical support and programming services to assist your business to design, deploy, administer, and maintain Microsoft SharePoint 2010 environments that can include web sites able to function as intranets, extranets, document management tools, blogs, data marts, business analytics, enterprise-wide search engines, workflows, and other utilities to promote and enhance teamwork. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with other data sources and with Microsoft's familiar desktop programs like Excel, Word, Outlook, and Visio. Progent can help your business to upgrade from previous versions of SharePoint or move a multi-vendor mix of web technologies into a consolidated and easily managed SharePoint 2010 environment.
Progent's certified Windows 2003 Server engineers can provide computer support and IT consulting services for the entire line of Microsoft .NET Servers, Microsoft Windows Server 2003, and Windows Server 2000. Progent's Windows 2003 upgrade, integration, update, and support offerings include system planning, deployment, project management, on-premises and off-site technical support and troubleshooting, Call Center outsourcing, CISM-certified security consulting, turn-key outsourcing, and expert co-sourcing.
Progent uses an enterprise-class service reporting system that records and formats detailed documentation for all billed support activities. Unlike many independent consultants or local support firms who offer scant documentation or specifics of services done, each service delivered by Progent is tracked by full documentation. Each Progent consultant has access to the support reports transmitted by each staff member to every client. The discipline of documenting and archiving support records allows more efficient service and avoids a variety of common problems such as when a support customer is effectively held hostage to a consultant who refuses to let go of vital service information.
Ubiquiti's UniFi family of Wi-Fi network devices includes a wide selection of Wave 2 Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi appliances installed across multiple sites with any number of access points can be remotely provisioned and managed with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, management, tuning, troubleshooting, monitoring, and analytics. Progent can provide the skills of seasoned wireless professionals who can assist your organization to determine the value of UniFi technology for your business and help you to design, install, manage, and troubleshoot your UniFi ecosystem.
Lync 2013, rebranded Skype for Business, enables organizations of all sizes to create a centrally managed and protected communications environment that supports the modern Bring-Your-Own-Device computing model with instant messaging, real-time presence, audio/video and web conferencing with application sharing and whiteboard, and both IP-based and PSTN telephony across a broad assortment of desktop and mobile clients. Progent's Microsoft-certified Lync 2013 consultants and system integrators can assist you to assess the advantages of Lync 2013, create an on-premises, cloud-resident (with Lync Online) or mixed model appropriate for your present and future plans, implement Lync Server 2013 so as to speed up your return on investment, and deliver custom webinar and onsite training to your management team and end users. Progent has in-depth expertise in key pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to combine Lync 2013 with popular Microsoft Office and Office 365 apps such as Outlook clients and PowerPoint.
Cisco's Firepower Next Generation Firewalls provide a major performance improvement over Cisco's previous-generation ASA 5500-X security appliances and offer unified management and automation of advanced cybersecurity capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to plan and execute an efficient migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's cloud-based services to create and centrally manage network ecosystems that include branch offices, data centers, and cloud resources.
Progent offers cost-effective remote support to help businesses to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable cloud storage, and Amazon Glacier for value-priced long-term archiving. Progent can help you with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, architectural design, pilot testing, configuration, administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance. Progent offers advanced expertise with firewalls and VPN access and can show you how to deploy cloud-based or hybrid cloud networking models that efficiently integrate Amazon AWS resources. Progent can provide occasional expertise to assist you to resolve technical roadblocks or Progent can provide comprehensive project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS cloud on schedule and on budget.
The ProSight Ransomware Preparedness Report service is an affordable service built around a phone interview with a Progent backup/recovery consultant. The interview is designed to evaluate your company's ability to defend against ransomware or recover quickly after a ransomware attack. Progent will work with you directly to gather information concerning your current AV defense and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply best practices to build a cost-effective AV and backup/recovery system that reduces your exposure to a ransomware attack and meets your business requirements.
Progentís Technical Response Center (TRC) provides low-cost nationwide after-hours remote assistance for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service experts offer 24x7 telephone help and remote direct network connection to isolate and repair network problems quickly and economically.
Progent's certified SonicWall firewall consultants can show you how to deploy, manage, and troubleshoot SonicWall firewall products including the current SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into an end-to-end security solution and design security into your corporate operations.
Progent's SonicWall firewall experts can help you configure, maintain, and tune SonicWall firewall/VPN appliances including the newer SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 2040 products. Progent's CISM and GIAC-certified network security consultants can help you incorporate SonicWall firewalls into an end-to-end network protection plan and build security into your business practices.
Progent's Apple Mac networking engineers can assist you with a wide range of system infrastructure areas such as system architecture, off-site and mobile connectivity, internetwork compatibility, protection, and emerging technologies such as Voice over IP and fast wireless connectivity. For company networks built exclusively on Apple Mac OS X or for systems that use a mix of Mac, Linux and Windows powered servers and desktops, Progent has the knowledge and depth to handle the complexity of planning, configuring, and maintaining a system infrastructure that is robust, secure, efficient and aligned with your business objectives. Progent can help you deploy Appleís Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Xsan storage area network systems. Progent can also give you access to certified professionals to support Cisco routers and switches.
Progent's certified consultants can help you to assess the advantages of Windows Server 2012 R2 for your company, create test environments and rollout strategies, tune your infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT support staff, create a corporate-wide security strategy, automate IT administration, assist with application development, and build and validate a disaster recovery/business continuity plan.
Progent offers cost-effective remote access to an Oracle-certified MySQL RDBMS administrator or application developer and can assist organizations of any size to configure and support MySQL in a reliable IT infrastructure that provides advanced performance, expandability, and protection. Progent also has experience assisting businesses migrate applications from Oracle to MySQL.
Progent's expertise delivering Microsoft .NET services and SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms enable Progent to design custom mission-critical applications and eCommerce solutions that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting services can help you design reports that allow you to track your business more effectively, transforming uncooked information into valuable understanding of your company and customers.
Progent's consultants offer macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server help, network protection services, and one-on-one education. Progent can help businesses to migrate to macOS from OS X or other earlier editions of Apple OS X and Progent can provide help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with iPhone integration and Apple iPad management, or moving to Apple's iCloud. For business environments based solely on Mac OS X or for networks with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of designing, integrating and supporting a network environment that is available, secure, fast and aligned with your organization's objectives.
Microsoft Systems Management Server 2003 offers extra functionality for change and configuration management of Windows-based systems via SMS Feature Packs. Feature Packs reduce the overall administrative costs of managing and deploying software by making it easier to copy system images, manage mobile computers, and run management utilities. In addition to advising you about ways to save management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and implement IT tasks that cover areas that Feature Packs are designed to streamline. Progent's migration and update services can lower cost and eliminate business disruption as you move to new operating systems and applications. Progent's wireless consulting experts can help you define efficient procedures and policies to manage PDAs and intelligent mobile phones so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security plan that incorporates standards, processes and IT products to keep your IT computer system protected.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that embodies more than a quarter century of background helping manufacturing and distribution organizations to manage supply chains and improve the efficiency of critical business processes to get products to market fast and meet customer commitments consistently. Progent offers the skills of an ERP consultant with more than 20 years of experience with the SyteLine/CloudSuite Industrial platform. Progent can provide online or on-premises consulting that can range from as-needed advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, customization, CPQ, web site integration, technical support, ETL, Excel and SQL integration, training, and database administration.
Progent's Microsoft-certified engineers can deliver affordable remote and onsite support to implement your upgrade to Exchange 2010, produce comprehensive documentation of your upgraded messaging environment, educate your IT staff and end users to get them up to speed quickly on Microsoft Exchange Server 2010, and offer continuing administrative services and engineering support. Progent's consultants can also assist you to migrate from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
Dynamics GP 2010 accounting is a full-featured business management and analytics platform that unifies data and processes across your business, communicates easily with other applications, and brings together employees, customers and suppliers regardless of time or location. Designed for small to mid-size companies, Microsoft Dynamics GP 2010 and MS Dynamics GP Release 10.0 deliver functionality for accounting, analytics and reporting, project management, inventory and order control, eCommerce, HRM, CRM, field force automation, manufacturing, retail management, and web-based business services. Progent can show you how to install and manage a reliable, protected server and communications environment to support Microsoft Great Plains, and can provide expert Great Plains consultants to help your company exploit the full power of Dynamics GP/Great Plains 2010.
Progent's MS Exchange Server Hosting Support Services provide an enterprise-class data center that features backed-up electrical and environmental control systems, round-the-clock staffed security and IT support center, and failover access to Internet backbone service providers. Hosted Exchange servers are configured as virtualized servers for high availability, smooth expandability, and fast recovery. Progent's services feature integration with your network, access to handheld computing devices, continual monitoring of efficiency and security, spam protection, security update and revision control, Help Desk Call Center services, per-day data backup, and full email management services.
Microsoft SQL Server 2016 offers major improvements in performance, scale, security, availability, mobile computing integration, plus integrated business intelligence. New features include PolyBase for processing SQL and NoSQ files in one appliance for data warehousing, Hadoop integration, Always Encrypted mode, Mobile Reports, and centralized control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified consultants can provide online and on-premises expertise to help organizations of all sizes to implement, manage or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft technologies including Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.
Progent's CISSP-premier network security experts can help businesses of any size with any aspect of information system security. Progent can help create efficient cybersecurity solutions that protect a small office from modern threats or Progent can plan, configure, and monitor a comprehensive security environment for hybrid enterprise networks that accommodate local, online, and mobile clients sharing network resources spread over multiple physical datacenters and public and private clouds.
Progent is committed to knowledge transfer from Progent's support experts to clients. By educating customers to handle technical issues that are within their comfort zone, Progent can focus on offering hard-to-find services where Progent faces little competition. Medium-size businesses who work with familiar freelance service providers or who maintain in-house IT staffs benefit when Progent passes on knowledge about critical technology and tested methodologies to make their networks more reliable, protected, and productive.
Progent can provide a variety of affordable remote and on-premises consulting services to help you to configure, administer, and troubleshoot desktops and handhelds powered by Windows, Apple macOS/OS X, iOS, Android, or Linux.
Progent offers advanced remote support to help companies connect their IT infrastructure with leading public cloud platforms such as Azure and Amazon Web Services. Progent can help you to plan and manage hybrid environments that can include Windows and Linux operating systems and applications in both cloud-based solutions or in hybrid topologies that combine on-premises resources as well as cloud services. To help you to incorporate cloud services with physical datacenters, Progent offers a variety of cloud migration services such as Microsoft Azure hybrid cloud planning and integration services, Amazon AWS cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has over 15 years of experience delivering high-level consulting support online, and Progent can make sure you complete your cloud migration initiatives on schedule and within your budget.
Progent's Cisco-certified CCIE networking consultants can assist organization to set up, manage, upgrade, tune and debug Cisco Catalyst switches. Progent can also help your business to enhance the security and compliance of Catalyst switches and move smoothly from outdated appliances to current models.
Progentís Technical Response Center (TRC) provides nationwide extended hours remote assistance for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts provide after-hours telephone help and remote secure computer access to troubleshoot and resolve technical problems rapidly and economically. The scope of IT expertise available from Progent's team of country-wide service engineers allows Progent to escalate even the toughest problems to qualified experts as needed. For urgent problems, the TRC tries to answer your request for support in less than one hour.
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of network monitoring and management products and is designed to offer a centralized solution for configuring and administering virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of all sizes with any aspect of designing, deploying, and managing a SCVMM 2016 solution. Progent can assess your virtualization topology, help you upgrade smoothly from legacy releases of Virtual Machine Manager, develop workflows for creating and deploying VMs and hosts, implement fault-tolerant scale-out clusters, connect your private cloud resources with public clouds, set up virtual switches, write and debug PowerShell scripts, and assist you to evaluate the potential advantages of the latest capabilities such as Storage Replica and Shielded VMs. Progent's virtualization experts offer advanced Hyper-V consulting and VMware ESXi support.
Progent's Data Center engineers can help you identify fault-tolerant data centers that match the specific requirements of your company. High availability collocation sites are especially appealing to small companies due to of their low cost and simplified logistics compared to pursuing a do-it-yourself strategy. Trying to build an in-house data center with even a basic degree of fault tolerance is too costly for the majority of small companies. Progent is ready to show you how to reap all the advantages of non-stop data centers and 24x7 colo sites by providing a complete range of consulting and maintenance services.
Progent can help companies of any size to move any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network administration and lower equipment expense. Azure offers a comprehensive library of public cloud services and Progent can assist you to understand the benefits and limitations of various cloud computing models you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local apps and network infrastructure and ensure that you avoid the typical errors small organizations make when migrating to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure firewalls and VPN tunnels and also to manage iPhones and iPads and Google Android smartphones and tablets.
Progentís Wireless Site Survey makes it easy to plan and install a WiFi network adapted to your facilities, offering you a WLAN that has the coverage, speed, load-handling capability, QoS, data protection, and hand-off capability your business needs. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more comprehensive on-premises service.
Progentís IT outsourcing packages offer budget-friendly network support for small companies. Whether it involves designing network architecture, creating an internal Help Desk or using an outside one, rolling out a new email platform, monitoring your system, or creating an on-line eCommerce application, outsourcing your IT engineering services can reduce expenses and eliminate risks, permitting network service expenses to increase in a more linear and controlled fashion than is feasible by building up a bulky, knowledgeable in-house network support staff. Progentís Outsourcing White Paper and flyers explain how Progent can help you create a secure and robust network architecture for your vital applications based on Microsoft Windows including Microsoft Office XP, Office 2003, and Microsoft Office 2000.
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Progent can provide the support of a certified consultant with expertise integrating products from the leading video conferencing/telepresence vendors including Cisco, Polycom, LifeSize and Radvision and can assist your company to plan, configure, expand, or maintain a video conferencing solution that preserves your investment and maximizes the business value of your information network. Progent also offers the expertise of infrastructure engineers who can assist businesses of all sizes to build and maintain a network that provides the speed, reliability, security, and scalability you need to support your video conferencing/telepresence environment.
Progent offers the support of RIM BlackBerry-premier experts who can help small companies to design, manage, and repair BlackBerry technology affordably and successfully, doing away with the need for an in-house BlackBerry expert and minimizing the cost and hassle of supporting a mobile wireless workforce. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-expert consultants, Cisco CCIE-certified network engineers, and CISA and CISM-certified security professionals. This breadth of expertise, in conjunction with Progent's efficient remote support model, offers small companies a cost-effective option for integrating BlackBerry technology seamlessly into their IT network.
Progent's Juniper Networks-certified network engineer can help your company to design and deploy Juniper Firewall/VPN technology, optimize and troubleshoot your infrastructure, and upgrade smoothly from discontinued products to current versions. Progent's Junos OS consultants can provide support for Juniper's flagship network operating system to help you to streamline the management and strengthen the security of your Juniper VPN devices and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help you manage environments that incorporate a combination of Juniper's OS platforms.
For businesses that have a mix of Apple Mac and Windows desktops, there are two basic alternatives for using Microsoft Windows-only applications on an Apple Mac: remote access to a physical Windows computer or local simulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac allows you to attach an Apple Mac to a networked Windows-powered PC to run Windows software and share system resources. Microsoft's Virtual PC for Apple Mac emulates Windows on a Mac computer so you are able to use Windows applications locally. Progent's macOS and Mac OS X technology support experts can help your company to manage these products for running Windows programs on your Apple Macs and can in addition assist your organization to evaluate and configure third-party solutions for Microsoft Windows platform emulation.
Small to middle size companies can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and in addition have quick access to Progentís Microsoft Premier IT consulting professionals. With Progent's affordably priced network service packages, small organizations can choose a simple Microsoft System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution. Progent supports System Center Operations Manager 2007 to provide small business information systems enterprise-class reliability, security, and productivity.
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Microsoft SQL Server 2005 offers powerful, standardized tools to computer experts as well as to network users, reducing the difficulty of creating, deploying, managing, and accessing enterprise data and analytical programs in environments ranging from mobile devices to enterprise data networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 require an IT consulting firm with real-world experience and broad knowledge in designing and deploying data-driven, comprehensive business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Progent's Microsoft consultants can provide in-depth support in deploying, operating and debugging any edition of Project Server and can provide a broad variety of cost-effective online consulting services following proven best practices to help businesses of all sizes to get all the advantages of this leading platform. Services offered by Progent include system planning, installation and upgrades, strategies for secure file and status sharing among local and remote or mobile users, network infrastructure optimization, and specialized webinar training classes.
Progent's Microsoft-certified network engineers can help you to determine the benefits of Exchange 2010 for your business and can help you to design and carry out an efficient upgrade to Exchange 2010 from Microsoft Exchange 2003 or Exchange 2007 that will offer fast payback by increasing your workers' efficiency, lowering the expense of equipment and service, streamlining management, and consolidating your key communications platforms.