Remote Network Management for Small and Midsize Businesses
ProSight Email Guard Cloud-Managed Services
with Content Filtering and Data Leakage Protection
Additional Topics of Interest
Online Support Non-stop Data Centers
High Availability Data Center Support and Integration
Progent's Data Center consultants can show you how to identify high availability data centers that match the particular needs of your company. Fault tolerant off-site data centers are particularly appealing to small organizations due to of their low cost and convenience in comparison to taking a do-it-yourself approach. Trying to create an in-house data center with even a basic level of fault tolerance is too expensive for typical small businesses. Progent is ready to show you how to get all the benefits of high availability data centers and fault tolerant colo sites by providing a complete array of consulting and maintenance services.
Dynamics NAV ERP Development Firm
Dynamics 365 Business Central Applications Consultant
Dynamics 365 Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) provides small and midsize businesses a unified platform for financials, inventory, operations control, project management, purchasing, sales and marketing, demand forecasting, and business reporting. Progent's Dynamics 365 Business Central/NAV consultants can help you to manage your older Dynamics NAV environment or upgrade smoothly to a cloud-based, local, or hybrid deployment.
24 Hour SCCM 2016 Troubleshooting Online Support
SCCM 2016 Cloud Management Gateway Troubleshooting
Configuration Manager 2016 automates software provisioning and updating, streamlines compliance settings management, keeps track of network resources, guards against corporate data leakage, provides health monitoring, enables secure self service, and delivers a common point of control for administering mixed-OS networks running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud experts can help you with any aspect of planning, installing, operating and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud, or hybrid networks.
Specialist Email Block Lists
Email White Lists Consulting
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to deliver centralized control and world-class security for all your email traffic. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with a local gateway device to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and keeps most threats from making it to your security perimeter. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a further layer of analysis for incoming email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.
ransomware rebuild Consultant
ransomware cleanup and recovery Professional
Progent's experienced ransomware recovery experts can assist you to rebuild an IT network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
WLAN controller Support and Setup
Wave 2 Wi-Fi controller Engineer
Cisco's Catalyst family of wireless controllers streamline the management of wireless networks by unifying the provisioning and control of wireless APs, optimizing Wi-Fi performance by reducing the effect of RF congestion, improving Wi-Fi availability with rapid failover, and hardening data security by detecting threats and filtering traffic content based on user type and locale. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to maintain and debug your existing Cisco Wi-Fi solution or implement a smooth migration to Cisco's modern Wi-Fi controller technology.
Cisco Networking Consultancy
Cisco Firewall Network Installations
Progent can assist you to deploy Cisco's infrastructure technology to create a robust basis for your local, cloud-centric, or hybrid-cloud data center and streamline operations in key areas including compute and storage consolidation, security and compliance, manageability, reliability, and recoverability.
IT Co-sourcing Article
After Hours IT Outsourcing Advantages Article
Progent’s IT outsourcing services offer budget-friendly network consulting for medium-size organizations. Whether it involves planning network infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out a new email platform, monitoring your network, or developing a web-based business application, outsourcing your IT engineering services can smooth out expenses and eliminate risks, allowing IT support budgets to increase in a more moderate and controlled manner than is possible by assembling a bulky, knowledgeable internal network support organization. Progent’s Outsourcing White Paper and flyers show how Progent can enable you to create a secure and highly available system foundation for your critical Windows-based applications such as Windows Server 2008, Microsoft Exchange Server 2007, and SQL Server 2008.
Azure hybrid cloud integration Consultancy
Top Ranked Cisco and Microsoft Certified Microsoft Azure enterprise hybrid cloud solutions Engineer
Progent can help companies of any size to move all or part of their computing infrastructure to Microsoft Azure. This can streamline IT management and lower equipment investments. Microsoft Azure offers a comprehensive library of cloud services and Progent can help you to evaluate the advantages and limitations of various cloud computing models supported by Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises apps and resources and ensure that you avoid the common mistakes small organizations make when migrating to the cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also help you to configure firewalls and VPN connections and also to integrate iPhones and iPads and Android handhelds.
Microsoft Windows Server 2008 R2 Networking Help
Technical Support Microsoft Sharepoint Server 2013
Progent's Microsoft-certified consultants offer computer help and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent’s support professionals can show you how to design, integrate, maintain and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager.
An index of content::
OS X Computer Consultants
24-7 Apple OS X Integration
Progent's consultants offer macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server help, network protection services, and one-on-one education. Progent can help clients to migrate to macOS from OS X or other earlier versions of Mac OS X and Progent can offer help with Apple Mac application software. Progent's specialists in Apple technology can also help you with iPhone integration and Apple iPad synchronization, or moving to iCloud. For business networks built solely on macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of planning, integrating and maintaining a network infrastructure that is reliable, secure, efficient and able to achieve your organization's objectives.
wireless VoIP phone and Aironet APs Network Consultant
Online Troubleshooting 802.11ac Wireless
Progent's Cisco-certified wireless technology experts can assist you to configure, manage, and troubleshoot Cisco Wi-Fi products including Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Urgent Hyper-V 3.0 Server Onsite Technical Support
Network Engineer Windows Server 2012 R2 Hyper-V
Progent's certified consultants can help you analyze the potential advantages of Hyper-V-based virtualization for your company, perform test implementations to validate Hyper-V's compatibility with your line-of-business applications, assess your network and server infrastructure for smooth operation with virtualization solutions, help you in upgrading to Windows Server 2008 and setting up Windows Hyper-V, train your IT personnel to monitor and administer Hyper-V, provide world-class consulting help for improving the security of your virtual servers, design and test disaster recovery processes that optimize network availability, and provide ongoing consulting and technical support including low-cost online repair and comprehensive Help Desk outsourcing.
Tracking Service Costs Professionals
Service Database Help and Support
Progent uses a sophisticated service reporting system that records and organizes detailed documentation for all delivered support activities. Unlike many independent consultants or small support firms who provide scant documentation or details of tasks done, each service provided by Progent is tracked by full documentation. Every Progent staff member has use of the service documentation sent by each staff member to every customer. The discipline of detailing and organizing service records results in more efficient service and eliminates a variety of common problems such as when a service client is virtually held captive to a consultant who won’t release vital service information.
Computer Consultant SCCM Upgrade
SCCM Mobile Application Management On-site Support
Configuration Manager automates software deployment at scale, streamlines security and compliance settings management, inventories network resources, guards against company data leakage, performs network health monitoring, enables secure end-user self service, and delivers a common point of control for managing mixed-OS networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud experts can help you with any facet of planning, installing, operating and repairing a System Center Configuration Manager solution for on-premises, cloud, or hybrid networks.
IT Services Network Device Configuration Management
Technical Consultant ProSight Remote Network Troubleshooting
Progent’s ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller organizations to diagram, track, optimize and debug their connectivity appliances such as switches, firewalls, and access points as well as servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are always current, copies and displays the configuration information of virtually all devices on your network, monitors performance, and generates alerts when potential issues are discovered. By automating time-consuming network management processes, ProSight WAN Watch can cut hours off ordinary chores like network mapping, expanding your network, locating devices that need important software patches, or isolating performance bottlenecks.
Windows 10 Installation Computer Consultants
Windows 10 MDT Consulting Services
Progent's Microsoft-certified consulting experts can help organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from any older release of Microsoft Windows. Online and on-premises assessment and migration services for Microsoft Windows 10 available from Progent include Return on Investment analysis, project management, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile management, teleworker connectivity, data and identity security, automated deployment and administration, network optimization, wired/wireless convergence, disaster recovery planning, custom training for network management personnel and end users, and ongoing Call Center support services.
Intune Support and Setup
Intune Endpoint Protection Consultants
Progent's Microsoft-certified Intune consultants can assist your organization to understand the business value of adopting Intune for configuring and managing your portable computers including laptops, phones, and tablets based on Windows, Apple iOS, and Google Android. Progent can help your company to define policies, set up pilot systems to evaluate the appropriateness of Microsoft Intune for your network, install Intune across your IT ecosystem, integrate Intune with SCCM for unified change management, and provide ongoing support for your Intune deployment.
Microsoft Office System Technology Consultants
Network Integration Microsoft Office 2000
Progent’s IT outsourcing services provide budget-friendly network support for small organizations. Whether it involves planning system infrastructure, creating an in-house Help Desk or using an outside one, rolling out a new email system, monitoring your network, or developing a web-based eCommerce application, outsourcing your network engineering services can contain expenses and eliminate risks, permitting network support expenses to increase in a more moderate and manageable fashion than is possible by assembling a bulky, all-purpose in-house IT organization. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you create a protected and robust network architecture for your critical business software based on Microsoft Windows including Microsoft Office XP, Office 2003, and Office 2000.
Microsoft Retail Management System Technology Consulting
Setup and Support QuickBooks Pro
Progent can provide you with application developers who can customize your Microsoft Business Solutions ERP, MRP, and accounting system packages to meet your unique company needs. Progent’s Microsoft-certified consultants provide experience in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also offers custom e-Commerce integration services for safe, company-wide information sharing as well as interfacing with CRM products.
wireless IP phones and Meraki APs Network Engineer
wireless VoIP phones and Meraki APs Remote Support Services
Progent's Cisco Wi-Fi IP phone configuration experts offer online and on-premises assistance to help you create and maintain a Cisco Wi-Fi IP phone solution by providing integration services that range from debugging the set up of a wireless IP phone or AP to providing project management outsourcing or co-sourcing for updating the wireless architecture of an entire campus.
Windows 8 Consulting Services
Windows 8.1 Migration Specialist
Progent's engineers can deliver a variety of network consulting services to assist companies of any size to deploy, manage, and troubleshoot IT systems that incorporate desktops, notebooks, tablets, or Windows phones based on Windows 8.1. For enterprises, Progent's experienced project management consultants can help create testing environments to assess Microsoft Windows 8.1 and develop and implement Windows 8.1 deployment projects following proven methodologies.
24 Hour macOS Technical Support Engineers
macOS Online Troubleshooting Consulting
Progent provides nationwide online help and troubleshooting services for companies who operate Apple Mac environments or whose IT systems include a combination of macOS and Mac OS X with Microsoft Windows technology. Progent's engineers can provide Mac users a variety of services including desktop assistance, upgrading to the most recent version of Mac OS X from other earlier editions of Mac, plus help with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud. Online IT help provides maximum return for your information technology budget by preserving user efficiency and limiting the time billed for network analysis and repair. Advanced online access utilities and experienced technicians and consultants combine to enable Progent to solve most network issues without squandering time and money by going to your location. In the vast majority of situations your network issues can be remediated by telephone or via a combination of phone support and online network analysis. Progent can make available Cisco certified CCIE infrastructure engineers and CISM certified security professionals to assist you with the most challenging system issues.
SCCM Device Management Remote Support Services
Support Services SCCM Boundary Groups
System Center Configuration Manager automates application and device provisioning across multiple sites, centralizes compliance settings management, inventories network resources, guards against company data leakage, performs network health monitoring, allows safe self service, and offers a common point of control for managing mixed-OS ecosystems running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration experts can assist your organization with any aspect of planning, installing, using and troubleshooting a System Center Configuration Manager solution for on-premises, cloud-based, or hybrid environments.
Exchange Server 2019 Technology Consulting Services
Exchange 2019 Migration Support and Setup
Progent can help your organization in any phase of your migration to Exchange Server 2019 such as configuring Windows Server 2019 Core as a host for Exchange; planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and implementing Hyper-V; setting up hardware load balancing (HLB); building DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft Office 365; and configuring Outlook.
System Center OpsMgr 2012 Support Services
Microsoft SCOM 2012 Consulting Services
Progent's Microsoft-certified consulting experts have over 10 years of background planning, implementing, enhancing and troubleshooting Microsoft SCOM solutions and offer organizations of any size advanced online or on-premises consulting services for SCOM 2012. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and availability needed to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to import and customize SCOM 2012 management packs based on industry best practices for monitoring network infrastructure as well as Microsoft and third-party applications and services. Also, Progent can deliver responsive online or on-premises technical support to help you to fix serious issues uncovered by Microsoft SCOM 2012.
VMware VCDX certified Professionals
VMware NSX Virtual Networking Engineer
VMware's NSX virtual network platform enables you to build complete logical networks in software. NSX allows virtual networks to be provisioned in minutes and managed with a high level of automation regardless of the physical components used by the basic IP network. VMware Site Recovery Manager allows programmatic disaster recovery, application mobility, and non-intrusive site relocation, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, upgrades and patches and can generate audit reports to confirm complete service restoration, validate SLAs and prove disaster recovery compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can rapidly recover the entire logical network topology at the recovery site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help your organization to plan, configure, test and administer a disaster recovery system powered by VMware SRM and VMware NSX.
Codian Professional
Immersive Telepresence Online Technical Support
Progent offers the services of a certified consultant with an extensive background integrating products from the leading video conferencing/telepresence vendors including Cisco/Tandberg, Polycom, and LifeSize and can help you to design, install, upgrade, or maintain a video conferencing environment that protects your investment and maximizes the strategic value of your information system. Progent can also provide the expertise of network infrastructure engineers who can help businesses of all sizes to build and troubleshoot a communications network that provides the speed, reliability, security, and scalability required to support your telepresence environment.
Small Office IT Outsourcing Workspace ONE Endpoint Management
Microsoft Configuration Manager Computer Installation
Progent's network consultants can help you to automate desktop PC software update management by providing support for management tools that include System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services (WSUS).
Cisco Expert Setup and Support wireless LAN controller
Flex Series Wireless Controller Online Troubleshooting
Cisco's Catalyst line of Wi-Fi controllers simplify the administration of Wi-Fi networks by unifying the configuration and management of wireless APs, tuning Wi-Fi throughput by reducing the effect of radio frequency congestion, enhancing wireless availability with rapid auto-failover, and strengthening data security by identifying cyber threats and filtering network traffic according to user type and locale. Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controllers to manage wireless networks of any size. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or carry out a smooth upgrade to Cisco's modern wireless controller technology.
SQL Server 2014 Backup IT Consultant
SQL Server 2014 Monitoring Consulting
Microsoft SQL Server 2014 includes significant improvements in key areas including speed, availability, compliance, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that operates seamlessly across all types of applications including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite consulting services that include system design, configuration, management, troubleshooting, and software development services to help organizations of any size to achieve maximum business value from their SQL Server 2014 investment.
Specialists NetApp MetroCluster Troubleshooting
NetApp MetroCluster Switchover Technology Professional
Progent offers enterprise clients the help of a NetApp-certified consultant for remote or on-premises expertise for NetApp's complete line of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series storage lines. Areas of NetApp SAN solutions supported by Progent include system dsign, cloud integration, virtualization, migrations, transparent updates, storage management, information assurance, high availability, and remediation. Progent offers Tier 3 support to assist you to resolve problems with NetApp SAN deployments efficiently based on leading practices.
QTS Colocation Center Consultant
Consultants QTS Sacramento Data Center
The QTS Colocation Center is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are now using the QTS data center as a colocation site or if your company is considering moving your main or offsite backup equipment to the Herakles data center, Progent offers a range of affordable services that include colocation migration, system installation and updates, infrastructure optimization, comprehensive project management, virtual server expertise, offsite monitoring, centralized system administration, application development, business continuity solutions, data security evaluation, and the support of Progent's Test Lab.
Microsoft Server Virtualization Consultants
Information Technology Consulting Microsoft Virtual Machines
Microsoft Virtual Server 2005, hosted on the Windows Server operating system and based on technology originally developed by Connectix, provides the power necessary to accomplish server consolidation, software upgrade, and server quarantine projects via virtualization techniques in an enterprise-ready IT network with high scalability, manageability, and reliability. Microsoft has targeted Virtual Server at businesses who want to improve ROI in software development and piloting, migration from legacy mission-critical software, and hardware consolidation. Progent's certified Virtual Server experts can help your company to evaluate and deploy MS Virtual Server 2005.
Exchange Server 2003 Information Technology Consulting
24x7x365 Computer Consultant Exchange 2003 Server Upgrade
Progent's Microsoft certified consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2003 migration strategy that avoids network downtime, simplifies ongoing support demands, and makes your Exchange 2003 Server easy to administer. For complex multi-server or multi-site migrations, Progent has the knowledge and experience to complete your project rapidly and economically. Progent's Microsoft Exchange 2003 support, repair, and consulting services include expertise with the integration of third-party enhancements of Microsoft Exchange 2003 Server that are best aligned to your business goals.
Computer Engineer Cluster Server Windows 2012
MCSE Expert Certified Windows 2012 Failover Clustering Integration Services
Progent's certified failover clustering consultants can assist you to assess the advantages of utilizing Windows Server 2012 clustering technology to create a powerful high-availability/disaster recovery solution, help your organization to plan and install a Windows Server 2012 system, provide online and on-premises consulting services and technical support for failover clusters composed of physical servers or virtual machines, and help you to automate the administration of failover clusters.
Meraki 802.11ac AP Remote Technical Support
Meraki MR42 Access Point IT Consultants
Progent's Cisco Meraki Wi-Fi access point experts provide remote and onsite support to help organizations of any size to design, install, manage, upgrade or debug Wi-Fi networks that include Cisco Meraki APs. Progent can assist your business to set up and manage Cisco's Meraki-based wireless networks for environments that range from a telecommuter's home or a remote office to a large campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco technology such as switches, ASR routers and firewalls to build a cohesive network infrastructure that provides the same connectivity, performance, security compliance, ease of management and availability for wired and wireless users regardless of their mobility or device.
Support and Help Carrier Routing System
RV Series VPN Router Support Services
Cisco has developed an extensive array of routers including routers built to provide the security, bandwidth, and availability demanded by customers from small businesses to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and network availability. Progent can show you how to choose and integrate Cisco routers to establish a reliable infrastructure for your network and to make it economical to expand as you support new users, start new offices, deploy new services, open your network to clients and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS platform, including Cisco's 800 series of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Series Routers.
ERP Development Company
Axapta Application Consultant
In addition to offering access to Microsoft Dynamics GP consultants, Progent can provide experts in Dynamics AX, Dynamics NAV, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers software development, troubleshooting, administration help, migration support, and one-on-one or group online training classes customized to meet your particular needs. Progent's experts also can show you how to build and support a secure, reliable network foundation to support your ERP, MRP and accounting applications.
Apple Macintosh Network Security Specialists
Apple Macintosh Security Audits IT Consulting
Progent's CISM-certified security consultants can show you how to secure your Apple Mac environment through professional services including running security audits, clean up after virus and worm attacks, configuring firewalls, integrating secure remote and mobile access, installing monitoring programs for defense against viruses, spam, and malware, and developing a comprehensive security strategy appropriate for the particular goals of your business network.
Microsoft Exchange 2007 Services
Consultant Exchange 2007 Server
Progent's expert consultants can help you design and deploy an efficient in-place Microsoft Exchange 2007 migration plan that minimizes productivity disruption, reduces long-term support requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multiple server or multi-site migrations, Progent has the knowledge and experience to complete your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, repair, and consulting services include assistance with the integration of third-party add-ons to Exchange Server 2007 that are in keeping with your business needs.
Whitepaper IT Outsourcing and Co-sourcing
IT Outsourcing Example White Papers
Progent’s IT outsourcing services offer affordable computer support for medium-size businesses. Whether it involves designing system infrastructure, setting up an internal Help Desk or using an outside one, deploying an updated e-mail system, monitoring your system, or building a web-based eCommerce solution, outsourcing your IT engineering services can smooth out expenses and minimize risks, permitting IT service expenses to grow in a more linear and controlled fashion than is feasible by assembling a bulky, all-purpose internal network support staff. Progent’s Outsourcing White Paper and datasheets show how Progent can help you create a protected and robust network architecture for your vital Windows-based applications including Windows Server 2008, Exchange Server, and SQL Server.
Online Support Exchange Server 2003 Upgrade
Top Rated Help and Support Exchange 2003
Progent's certified consultants offer computer help and network consulting services for Exchange Server 2003, Microsoft Windows Server 2003, and for the entire family of Microsoft server platforms. Progent's upgrade, integration, management, and support expertise for Microsoft Exchange Server 2003 include planning, installation, project management, local and remote technical support, Help Desk Call Center support, certified security consulting, and full-service network management outsourcing.
wireless IP phones and CUCM Engineer
Online Help wireless VoIP phones and Meraki APs
Cisco's wireless IP phones are hardened wireless devices designed for professionals who are mobile within campus, warehouse, health-care or other venues where management wants user endpoints that offer more control, data security and durability than is possible with the Bring-Your-Own-Device style of mobile communications. Successful integration of Cisco's wireless IP phones typically requires that IT teams configure and fine tune many components of your wireless environment including wireless access points, switches, Cisco wireless LAN controllers, and call management software. Progent's Cisco-certified experts can provide remote and on-premises support to help you create and maintain a Cisco wireless VoIP phone solution by delivering integration services that range from debugging the set up of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of an entire campus.
24/7/365 Check Point ZoneAlarm Firewall Network Install
Check Point Newxt Ceneration Firewalls Firewall Network Install
Progent's Check Point Software firewall experts can show you how to design, configure, and manage firewall solutions built around Check Point NGFW firewall appliances and Check Point's cloud-based security services. Progent can also help you support older Check Point firewall models or migrate efficiently to Check Point's modern firewalls.
scom 2016 proxy server Computer Engineer
scom 2016 OMS integration Technology Consulting Services
System Center 2016 Operations Manager helps to ensure top performance and maximum uptime for critical applications by providing unified, mixed-platform tracking of physical and virtual infrastructure deployed across on-premises systems and private and public clouds. Progent's SCOM consulting team offers world-class remote and onsite support to assist organizations of all sizes to plan, integrate, tune, update and troubleshoot Operations Manager 2016 deployments. Progent can assist your company to migrate to Operations Manager 2016 from older releases or from different IT infrastructure monitoring platforms, or combine multiple monitoring tools into a cohesive infrastructure management solution. Progent can also help you expand your Operations Manager 2016 environment to incorporate infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.
Technology Professional VMware VCDX certified
VMware SRM Engineer
VMware's popular Site Recovery Manager is an extension to VMware vCenter that allows you to orchestrate, automate and test a repeatable runbook for restoring applications and services rapidly after a breakdown. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, plus transparent site relocation, failback and site re-protect. Site Recovery Manager also allows non-disruptive testing for disaster recovery, updates and patches and can produce audit reports to confirm complete service restoration, validate Service Level Agreements and demonstrate DR compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to help your organization to plan, deploy, test and administer a DR solution based on VMware SRM.
Windows SharePoint Services Network Consulting
Support and Setup SharePoint Server
Progent's Microsoft-authorized consultants can help you evaluate the economic justification for deploying SharePoint Portal Server 2007, advise you on the appropriate edition of SharePoint Server for your circumstances, offer setup and deployment expertise, assist you to install MS SQL Server as a supporting database, improve your network infrastructure, integrate your standard and customized application programs to operate with Microsoft SharePoint 2007, design a company-wide security plan that encompasses portal solutions, and provide troubleshooting and Help Desk services.
Online Support Small Business WAP131
Remote Support Services Small Business 300 AP
Cisco's Small Business series of APs are Linux-based units designed as value-priced wireless solutions for small offices. Progent's Cisco CCIE-certified Wi-Fi network infrastructure experts can provide online or on-premises integration and debugging services to assist your organization to design, implement, update, tune, administer and debug Cisco Small Business wireless access point deployments of any scale or topology.
Les Kent has a 35-year track record of effective technology integration, executive administration, marketing, and operations. He has demonstrated a talent for developing sophisticated information technology solutions in his roles as as a network architect, software developer, project manager, implementation consultant, and problem solver for small companies, start-ups, and global corporations.
Online Support Services SMS Server 2003 Migration
Support and Help SMS Server 2003 Upgrade
Systems Management Server 2003 offers added capability for change and configuration management of Windows-based networks via introducing Feature Packs. Feature Packs lower the overall administrative costs of managing and deploying software products by making it simpler to copy system images, manage mobile computers, and operate management tools. In addition to alerting you about ways to save management costs by deploying SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and perform IT tasks that cover areas that Feature Packs are intended to make more efficient. Progent's adoption and upgrade services can lower spending and eliminate business disruption as you transition to the latest operating systems and programs. Progent's wireless engineers can show you how to define efficient procedures and standards to manage PDAs and smart mobile phones so your mobile workforce remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to develop a security plan that incorporates policies, procedures and IT products to keep your IT computer system safe.
Juniper SSL VPN Auditing
Juniper SA2500 SSL VPN Security Auditing
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Urgent PXE evaluation Lab Professionals
System Pilot Testing Lab Consult
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for piloting line-of-business applications, creating cost-effective migration methodologies, assessing and optimizing performance, designing or validating disaster recovery solutions, resolving compatibility issues, and establishing training environments for the latest products and technologies. For Progent clients who lack adequate in-house resources to assemble effective test environments, the lab reduces capital costs and technical risk and helps keep critical network initiatives on schedule.
Mac and Windows Specialist
Apple Mac with Windows integration Support and Setup
Progent's support specialists in Apple OS X and Microsoft Windows technology can show you how to integrate Mac and Windows systems into seamless networks with full sharing and workgroup support. Allowing productive co-existence among a mix of servers and workstations powered by Apple Mac OS and Microsoft Windows calls for extensive knowledge of and experience with Mac and Microsoft technology. Progent's background in Windows and Apple service makes it possible to provide expert assistance to companies that depend on these technologies to keep their strategic advantage. Progent can also assist your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.
Microsoft Experts SPS 2019 Professionals
SPS 2016 Remote Troubleshooting
Progent’s Microsoft-certified consultants offer companies of all sizes consulting, technical support, and development expertise for SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that uses web technology for efficiently connecting people, teams and data. Microsoft SharePoint offers a central location for your employees or clients to connect to, manage, distribute and manipulate relevant information, documents, and software and to interact with one another. Microsoft SharePoint allows quicker and more intelligent decisions, more efficient access across groups and more streamlined business practices. Windows SharePoint Services connect workers, customers, teams and major tasks with the knowledge they’ve developed in a way that makes data easy to find, retrieve and apply. Progent's SharePoint experts can help you to manage your current SharePoint ecosystem or upgrade to the latest version of SharePoint.
Microsoft SQL Server 2014 Network Consultants
Support and Integration SQL Server 2019
Progent’s Microsoft certified professionals can provide small and mid-sized companies advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis package that opens the door to the speedy creation of advanced business applications that can give your company a competitive advantage. SQL Server provides core support for XML and can query across the Internet and beyond the corporate firewall. In addition to offering consulting, support and problem solving services, Progent’s SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your information system. Progent can also help you upgrade from older editions of Microsoft SQL Server to Microsoft SQL Server 2005.
Network Consultants SMS Server Migration
Network Engineer SMS Server 2003 Migration
Progent’s Microsoft consultants provide small and mid-size businesses enterprise-level consulting support for SMS Server 2003 and Configuration Manager 2007, Microsoft's solutions for update and deployment management. System Center Configuration Manager is Microsoft's new name for the update management solution formerly called SMS Server. System Center Configuration Manager provides a variety of new features to Systems Management Server such as full automation, built-in Vista Microsoft Windows Server 2008 support, NAP security support, and boot image management. Progent’s Microsoft certified engineers can help you use Systems Management Server or Configuration Manager economically for automated OS and application deployment, security patch control, application metering, and software license compliance. Progent's engineers can also help you to move smoothly from Systems Management Server 2003 to Configuration Manager.
Top Ranked Supplemental Help Desk Specialist
Supplemental Service Desk Specialists
Progent's Microsoft and Cisco certified experts provide three ways to help medium-size and large companies create an efficient and productive internal Network Support Help Desk Call Center. Progent's help desk consulting services include ROI evaluation, process analysis and enhancement, executive reporting, education of internal personnel, and documentation of procedures. Progent's Software Evaluation and Deployment Services help businesses analyze the various high-quality Help Desk software packages available and decide what products might be excessively costly, lack critical capabilities, or align poorly with your organization's corporate culture. Progent also offers short-term staffing for organizations who want to augment their internal Help Desk team for occasional projects or to substitute for vacationing or indisposed personnel.
Support Services Work from Home Cybersecurity
Work at Home Security Remote Technical Support
Progent can assist small and mid-size businesses to implement endpoint device security protection systems and deliver cleanup services required for offsite workers.
ISSAP Certified Cybersecurity Consult
ISSAP Certified Security Architecture Engineers
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification through thorough examination and extensive experience with network security architecture. ISSAP security experts possess comprehensive knowledge of access control mechanisms and techniques, phone system and network infrastructure security, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security specialists can help your company with all phases of architecture security.
Juniper NetScreen 5200 Firewall Information systems Security Outsourcing
Firewall Configure Juniper NetScreen IPsec VPN
Progent's Juniper Networks-certified NetScreen engineer can help your company to configure and integrate NetScreen 5000 series routers, migrate from older NetScreen devices to the latest Juniper technologies, and troubleshoot infrastructure problems in Juniper-only or mixed-technology environments.
Cloud Backup Security and Compliance IT Consulting
Specialist Cloud Backup Security
ProSight Data Protection Services offer small and medium-sized organizations an affordable and fully managed solution for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates and monitors your backup processes and enables rapid restoration of vital data, applications and virtual machines that have become unavailable or corrupted due to hardware failures, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR specialists can deliver world-class expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPPA, FIRPA, and PCI and, whenever necessary, can help you to restore your critical information.
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