Progent can assist your business in any and all phases of your upgrade to Exchange 2016 such as planning high availability (HA) infrastructure for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your virtual machines, databases and log files; configuring hardware load balancing for high-availability client access services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web.
Progent can help your organization to prepare for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to Configuration Manager 2012 from an older change management platform or assist you to enhance your existing SCCM 2012 ecosystem to support your evolving IT needs. In addition, Progent can assist you to create an infrastructure that extracts the most value from SCCM by delivering expertise with related Microsoft technologies including Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small organization's production servers in a solution that gives the highest degree of dependability and scalability and is also simple to migrate to another host. ProSight Virtual Hosting services are built on mature virtualization techniques that enable small and midsize companies with mixed- platform environments to save significantly on the costs of capital investments, system maintenance, and network administration while achieving enterprise-class fault tolerance and an unmatched degree of vendor flexibility.
Progent's Cisco CCIE network infrastructure consultants can assist you to configure, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone expertise, and CUCM/CallManager software expertise.
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering with replication to provide fast, zero data loss disaster recovery (DR) between datacenters that are as far as 300km apart. Progent's team of seasoned network consultants can help your business to plan, configure, administer, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that meets your technical requirements and IT budget. Progent can make sure you follow best practices for configuring your MetroCluster environment by providing guidance with procedures like assigning disk pools, arranging aggregate and plexes layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network, and verifying your MetroCluster disaster recovery system to verify compliance with information assurance standards and government requirements.
Cisco Cisco Unified Communications Manager (CUCM), formerly branded CallManager, is the core of Cisco's communications and collaboration solution. Cisco Unified Communications Manager and Unified Communications Manager Express provide a borderless IP-PBX by integrating closely with apps like Unified Communications Manager IM and Presence Service, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's Cisco-certified network consultants offer effective and affordable online and on-premises expertise to assist businesses of all sizes to create and maintain CUCM deployments by providing Unified Communications Manager integration and troubleshooting services that deliver maximum productivity. Progent can help with any facet of Unified CM support and troubleshooting in areas that include integrating Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN calling, installing ISR G2 routers with CUBE VoIP networking support, creating UCS server clustering solutions for high availability, capacity planning, and integration with Exchange Server and Skype for Business.
Progent is an Altaro partner and can plan and manage a deployment of Altaro Office 365 Backup to safeguard your Office 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, plus Teams Chats.
Cisco's security and remote access technology for small organizations offer a complete line of manageable security solutions to help safeguard your local and remote network infrastructure. Cisco's VPN product family features routers, firewalls, intrusion detection systems and VPN appliances. Progent's expert consulting staff includes experienced specialists with Cisco CCIE and Cisco Certified Network Professional qualifications who can help your business to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security technologies that fit most closely with your business objectives.
Progent's pricing model is to bill for online service and in-person help per minute. Consequently, you owe just for received services. Progent does not impose a higher rate for off-hours or urgent support, and inside California or in areas where Progent offers on-site support, Progent does not charge for travel time except for emergency calls where on-site work is less than 4 hours. In addition, Progent imposes no service activation charge and asks no monthly commitment for support services delivered during normal business hours. Many support organizations impose substantial minimum fees or charge for every quarter hour or longer. Progent's small granularity does away with big bills for fast solutions so you won't be tempted to permit minor problems to stay unaddressed.
The cluster feature set incorporated into the Datacenter and Enterprise editions of Windows Server 2008 has been dramatically redesigned to simplify the deployment, configuration, and management of clusters that provide improved levels of system dependability, security, efficiency, and versatility. New or enhanced capabilities include automated cluster verification, easier configuration and installation, unified cluster administration, new cluster architecture for maximum uptime, hardened security and quorum structure, elimination of failure points, greater storage and RAM capacity, and enhancements for geographically dispersed clusters. Progent's Microsoft-certified consultants can help your company evaluate the business benefits of Windows clustering, plan and execute a deployment, educate your network support personnel to administer your failover clusters, deliver ongoing consulting and technical help services, and create and validate a business continuity plan.
Progent's Intune consultants can help your company to assess the business value of utilizing Microsoft Intune for managing your web-facing mobile devices including notebooks, smartphones, and tablets based on Windows, Apple iOS, and Android. Progent can help you to configure security and compliance policies, set up test environments to evaluate the benefits of Intune for your network, install Intune throughout your enterprise, integrate Intune with SCCM for unified change management, and maintain your Microsoft Intune solution.
Cisco's security and remote access solutions for small to mid-size businesses offer a full range of manageable protection products to let you protect your wired and wireless information system. Cisco's VPN line includes routers, firewalls, and Virtual Private Network solutions. Progent's expert consulting staff includes field-proven engineers with Cisco Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco protection solutions that align best with your corporate goals.
For mid-size companies looking for IT consulting services, Progent offers a variety of alternatives including on-site service, on-line assistance, phone-based Help Desk, round-the-clock support with remote network monitoring, temporary staffing, site relocation support, software programming, and professional consultation. For medium-size businesses in California or other areas covered by Progent's onsite consultants, Progent provides professional on-premises support for fixing network problems quickly and affordably.
Even if your business has a small computer services staff and a limited IT budget, your information network can still feature the same high availability and performance that once required a substantial internal support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-premier network consultants, the latest system management software for 24x7 monitoring and alerts, and economical support packages such as a help desk service to keep your vital network applications and servers up and running.
Lync 2013, rebranded Skype for Business, enables businesses of all sizes to build a manageable and protected communications ecosystem that supports a BYOD computing model with instant messaging, presence, audio/video and web meetings with app sharing, as well as IP and PSTN telephony across a broad range of stationary PCs and handheld endpoints. Progent's certified Lync Server 2013 consultants and system integrators can assist you to evaluate the advantages of Lync Server 2013, create an in-house, cloud-resident (with Microsoft Lync Online) or hybrid model suitable for your present and future plans, implement Lync Server 2013 in a way that expedites your ROI, and provide live webinar and on-premises training to your management staff and users. Progent has in-depth expertise in critical pieces of a Lync Server 2013 deployment that include Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to integrate Lync Server 2013 with popular Office and Office 365 applications including Outlook and PowerPoint.
The Certified Information Systems Auditor accreditation is a globally recognized qualification that signifies expertise in information system security audit and control. Accredited by the American National Standards Institute, the CISA credential has candidates pass a comprehensive test given by the ISACA professional group. Progent offers the expertise of a CISA-Certified Cybersecurity audit professional able to help companies in the fields of information systems audit services, information technology governance, systems and architecture ROI, information technology support, protection of information assets, and business continuity planning.
Progent's webinars provide small businesses the affordability, simplicity, and versatility of web-based seminars and the effective training techniques of experienced teachers who use the latest technology to simulate live, interactive classes. Progent offers remote education for key desktop software including components of Microsoft Office suite such as Office Excel, Word, Publisher, and Visio: Microsoft Dynamics accounting and management reporting solutions such as Microsoft Dynamics GP (Great Plains); as well as other leading desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Progent's Windows Server 2016 disaster recovery consultants can help your organization to plan and deploy a disaster recovery solution based on Microsoft's most advanced Failover Clustering tools such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using commodity hardware, VM Load Balancing for enhancing the speed and resilience of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum witness.
SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the rapid creation of a new generation of enterprise-class applications that can provide your company a critical competitive advantage. Microsoft SQL Server 2000 features built-in support for XML and the capability to query across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work helping with Microsoft technology, assures you success in planning, installing and administering Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET platform.
Progent's wireless site survey services help you to design, install and troubleshoot a Wi-Fi network adapted to your facilities, providing you a WLAN that delivers the coverage, speed, density, data protection, and hand-off capability your company requires.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent’s Microsoft-premier engineers can help you to enhance your desktops from 32 bits to 64 bits. Progent can assist your company to understand the risks and advantages of migrating to 64-bit desktop computing, plan an affordable migration process that minimizes business interruptions, and provide economical, professional online help to aid your company to install 64-bit desktop software and application software on your current hardware.
Progent offers several essential types of Call Center support : Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Help Desk Support, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft experts gives your customers easy access to a dependable support group with extensive experience delivering phone support and online repair for networks powered by Microsoft technology. Progent's focus is on giving the support Helpdesk a respected image as a solid contributor to business productivity. Progent's goal is to fix rather than simply report problems.
Progent offers special network security packages intended to deliver larger institutions an objective and comprehensive network security assessment from a group of certified security consultants. All Progent's network security evaluation packages feature a collection of procedures including network scans from inside and from outside the corporate firewall, expert analysis of scanned data by accredited security consultants, creation of a paper documenting the results, plus a live concise executive summary and a detailed live review for internal network administrators.
Progent's Cisco IP phone and video IP phone experts can assist you to integrate, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP phones. Progent offers expertise for all versions of Cisco's IP phones from discontinued VoIP devices to the newest media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified CM, originally named CallManager, or with Cisco Unified Communications Manager Express to build a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Unified CM apps that include Cisco Unified CM IM and Presence Jabber, Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent's consultants can provide expertise with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP gateways, deploying Cisco ISR routers with CUBE internetworking support, and designing UCS server failover and Cisco SRST systems for high availability.
Progent's Cisco CCIE-certified SIP infrastructure experts can help organizations of any size to design, integrate, manage, debug and enhance Cisco's SIP infrastructure technology and Cisco's CUBE-based IP PSTN trunks and can provide affordable remote or onsite support to assist businesses to migrate efficiently to an advanced communications network that offers accelerated return on investment. Progent's certified Microsoft collaboration consultants can help you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business Server or Lync Server for access to a SIP PSTN trunk.
Small to middle size companies can now enjoy all the benefits of Microsoft System Center Operations Manager and also have fast access to Progent’s Microsoft and Cisco certified network support experts. With Progent's affordably priced IT support packages, mid-size organizations can choose a simple co-sourcing package based on Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager to offer small company networks world-class availability, security and performance.
The QTS Data Center facility is located in the seismically-stable Natomas area of Sacramento, CA. If your business is now using the QTS data center as a colocation facility or if your company is considering migrating your primary or disaster recovery system to the Herakles data center, Progent can provide a range of budget-friendly consulting services such as data center relocation, equipment installation and upgrades, infrastructure improvements, project management, virtualization expertise, remote network monitoring, automated system management, software development, disaster recovery/business continuity planning and testing, data security assessment, and the use of Progent's Test Lab.
Progent provides small businesses a pair of specially designed network security evaluation scanning packages that provide, at a preset price, remotely managed scans of your security profile which are evaluated by certified information security engineers who interpret the data collected by the scan, present unbiased evaluations of your current network security, and make recommendations for improvements. Progent offers two non-overlapping security inventory scanning packages for external and internal scanning that are priced to meet the budgetary realities of small businesses while offering enterprise-quality evaluations of your network's exposure to assault.
Microsoft Dynamics GP 2010 financial software is a full-featured business management solution that unifies information and processes throughout your business, communicates easily with other solutions, and connects workers, clients and suppliers regardless of time or place. Created for small to mid-size businesses, MS Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver functionality for financials, management reporting, project management, inventory and order processing, eCommerce, human resource management, CRM, field force automation, manufacturing, retail management, and online business services. Progent can help you set up and manage a reliable, secure computer and communications infrastructure to support Microsoft Great Plains, and can provide expert Great Plains consultants to help your business exploit the full power of Microsoft Dynamics GP/Great Plains 2010.
Progent can assist your business in all phases of your migration to Microsoft Exchange 2016 including planning high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V design; determining mass storage requirements for your VMs, databases and logs; configuring HLB for high-availability CAS services; designing, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web.
Progent's Windows Server 2016 disaster recovery experts can help you to plan and deploy a disaster recovery system based on Microsoft's most advanced Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance network-attached storage using low-cost equipment, Virtual Machine Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for fast, economical creation of a failover cluster quorum arbitration point.
Progent's certified consultants can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and migration plans, optimize your network for local, multi-location, private or public cloud-based, and hybrid datacenters, train your IT support staff, create an enterprise-wide security plan, automate IT management, help with creating applications, and build and test a DR/BC plan.
Progent provides consulting expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and manage a WatchGuard Firewall/VPN appliance that fits your network security needs and budget. Progent can assist you to manage legacy WatchGuard firewalls or migrate smoothly to modern WatchGuard firewalls.
Progent’s National Support Center provides national remote help for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier service professionals provide phone support and online direct computer access to troubleshoot and repair technical problems rapidly and affordably. The breadth of IT expertise represented by Progent's staff of country-wide support professionals makes it possible to escalate even the most difficult problems to qualified specialists as needed.
Progent offers two low-cost service packages designed to allow small companies to get a professional security assessment from a certified security consultant. With Progent's External Security Inventory Checkup, a security expert administers a comprehensive examination of your IT infrastructure from outside your firewalled perimeter to determine possible risks in the security posture you expose to the outside world. With Progent's Internal Security Inventory Scan, a security engineer executes a network scan from an authorized machine within your firewall to uncover your exposure to internal threats. Both security inventory packages are set up and run from a secured remote location.
Progent offers a selection of network support bundles for small organizations. These IT outsourcing and network monitoring solutions are built around the anticipatory problem solving capabilities of Microsoft Operations Manager, a next-generation server and IT management product that tracks the availability, throughput, and security of your network and isolates potential troubles before they can bring down your network. With Progent's affordably priced IT support packages, small companies can choose a simple co-sourcing package based on Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution.
Progent is hiring a range of on-staff workers including motivated Microsoft Certified Systems Engineers; network consultants with Cisco CCDP or CCIE certification; and specialists in fault-tolerant system architecture with experience in mobile access, wireless networking, non-stop environments, business continuity solutions, data preservation, and server virtualization. Progent is also seeking desktop support experts, off-site troubleshooting professionals, and CISSP or CISA accredited security professionals. We are also hiring experienced managers who can operate effectively in our dynamic, virtual office environment. Progent contracts independent professionals with in-depth expertise and working experience in important information technology topics beyond Progent's main service focus. Our Experts Team includes contractors who offer consulting and programming support for line-of-business solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have specialized expertise with non-Microsoft platforms such as Linux, Macintosh, or Sun, or offer expert help in areas like telecom, web design, Electronic Data Interchange, web commerce, or database management. Freelance consultants premier by us coordinate with Progent's full-time consultants to deliver end-to-end IT services for small and midsize company networks.
Progent has put together two ultra-affordable service bundles designed to allow small businesses to get an independent security evaluation from a certified security consultant. With Progent's External Network Security Inventory Checkup, an engineer administers an extensive examination of your IT infrastructure from outside your firewall to determine possible risks in the security profile you present to the public. With Progent's Internal Security Inventory Scan, an engineer executes a system scan from an authorized machine inside your company firewall to evaluate vulnerabilities to inside assaults. The two security inventory packages are set up and executed from a secured external location.
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of network monitoring and management tools and is intended to offer a centralized mechanism for configuring and managing virtualized fabric and services across hybrid environments that can include on-premises and hosted datacenters and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of all sizes with any aspect of building, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization topology, show you how to migrate efficiently from legacy versions of Virtual Machine Manager, design processes for building and deploying VMs and hosts, implement high-availability compute and storage clusters, integrate your private cloud infrastructure with public cloud services, configure virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to evaluate the potential advantages of the latest technologies such as Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization experts offer advanced Windows Hyper-V consulting and VMware ESXi support.