Progent's compensation structure is built on revenue sharing, so just like working as an independent contractor, your income is entirely driven by your work effort. Some Progent support staff stress quality of life and choose to work at a more relaxed pace, utilizing our flexible schedule to pursue personal enthusiasms such as mountain biking, motorcycle racing, skiing, fishing, travel, or sharing private time with relatives and acquaintances. Other consultants use the opportunity to earn big bucks through lots of effort and long days. Progent fully supports both ends of the spectrum plus any point in between.
Progent's ransomware consultants can help you to assess your ransomware vulnerability, monitor and protect your IT environment, help with settlement negotiations with a threat actor, and reconstruct an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Progent's Cisco-certified Wi-Fi integration consulting experts can assist organizations to configure, administer, and debug Cisco wireless products such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Progent can help you plan, configure, manage, and troubleshoot a viable Wireless LAN infrastructure, recommend appropriate technology, and integrate access points, wireless bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also show you how to put together a complete 802.11x network security plan that is well integrated with the security strategy for your entire corporate network.
Progent offers cost-effective remote access to an Oracle-certified MySQL administrator or application developer and can help businesses of any size to integrate and support MySQL in a dependable network environment that provides advanced speed, scalability, and protection. Progent also has experience helping businesses migrate databases from Oracle to MySQL.
Progent's Microsoft-certified consultants offer companies of all sizes consulting, technical support, and development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise solution that utilizes web technology for intelligently coordinating people, teams and data. SharePoint Server provides a central location for your employees or clients to connect to, organize, distribute and interact with relevant data, files, and software and to interact with one another. Microsoft SharePoint enables faster and more intelligent decisions, more efficient sharing across groups and more economical business practices. Windows SharePoint Services connect employees, clients, teams and major tasks with the knowledge they've created in a manner that makes data convenient to find, retrieve and re-use. Progent's SharePoint experts can help your organization to support your current SharePoint environment or migrate to the latest release of SharePoint Server or to SharePoint Online.
Progent's high availability system consultants offer non-stop computing support, disaster recovery planning, system load balancing, fault-tolerant interoffice connectivity, fault-tolerant Internet connection design, non-stop data center services, and other 24x7 networking support to help your company create a 24x7 network for mission-critical applications. Progent possesses the knowledge and experience to develop economical, non-stop systems by deploying the expanding library of Microsoft Windows Cluster servers such as Microsoft Windows Cluster Server 2003, SQL Cluster Server, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco certified engineers can show you how to you design a fault tolerant mutli-site network with a fully redundant Internet connection and intelligent network load balancing.
Progent's Jabber consultants offer remote or onsite support to assist organizations of any size to plan, deploy, manage, update or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent can provide advanced support for all the products, technologies and services that make up building a cohesive Cisco Jabber solution such as Cisco network devices and management tools, Microsoft 365 apps, Windows and Mac desktops, iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi systems, cyber security, cloud computing, telepresence systems, PBX products, business continuity, and other pieces of a modern collaboration solution.
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the rapid development of cutting-edge high-end programs that can give your company a significant competitive advantage. SQL Server provides built-in support for XML and the capability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET platform.
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the fast creation of a new generation of high-end applications that can give your business a significant competitive edge. SQL Server features built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background supporting Microsoft technology, assures you success in planning, installing and supporting Microsoft SQL Server applications that are well connected with other applications based on Microsoft's .NET environment.
For small businesses considering Progent's IT outsourcing, consulting, or technical support services, call 800-993-9400 or e-mail information@progent.com.
Progent's CISM-certified security staff can help you secure your Apple Mac network through professional services including performing security audits, recovery from virus and denial of service penetrations, configuring firewalls, integrating safe remote and mobile access, deploying automated software for protection against viruses, spam, and directory harvest attacks, and creating a comprehensive security plan adapted for the specific goals of your corporate network.
Progent's Standard Help Desk Services provide an end-to-end service desk solution that handles all aspects of remote desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and management reports. Help Desk services are provided at a substantial discount from Progent's regular Level 1 desktop support rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to handle the most problems.
Progent is among the most qualified network support companies for designing email and messaging systems based on Microsoft Exchange 2000. Progent is skilled in helping small companies get the full advantages of Microsoft Exchange 2000 under typical scenarios such as updating from Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 Server management.
Progent's Microsoft-premier engineers can help you to update your workstations from 32 to 64 bits. Progent can help you to calculate the risks and benefits of upgrading to 64-bit desktop processing, plan an efficient migration strategy that minimizes business disruptions, and provide economical, professional remote support to assist your company to configure 64-bit desktop operating systems and application software on your current computers.
Cisco's Small Business 100, 300 and 500 family of APs are Linux-powered devices engineered as value-priced wireless APs for light workloads. Progent's Cisco CCIE-certified wireless network consultants offer online or onsite integration and debugging services to help you to plan, configure, upgrade, tune, administer and troubleshoot Cisco Small Business wireless access point deployments of any size or architecture.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's ProSight Email Guard solution uses the technology of leading information security companies to provide web-based management and world-class security for all your email traffic. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with a local security gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from making it to your network firewall. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage. Email Guard's on-premises security gateway device provides a further layer of analysis for inbound email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also help Exchange Server to monitor and safeguard internal email that stays within your corporate firewall.
Progent's certified engineers offers remote and on-premises support expertise to help your company to administer, support, and troubleshoot computers powered by Microsoft Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, network security, disaster recovery, online connectivity, mobile device integration, Wi-Fi network design, and remote network monitoring.
Progent can provide the expertise of RIM BlackBerry-certified professionals who can assist small companies to design, manage, and repair BlackBerry solutions affordably and successfully, doing away with the requirement for an in-house BlackBerry specialist and reducing the cost and distraction of supporting a mobile wireless workgroup. Progent's BlackBerry specialists offer in-depth backgrounds cooperating with Progent's Microsoft-expert experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of knowledge, in conjunction with Progent's proven online service delivery model, provides small businesses a cost-effective solution for integrating BlackBerry technology productively into their information system.
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior machine learning technology from SentinelOne to defend endpoints and physical and virtual servers against modern malware assaults such as ransomware and email phishing, which routinely evade traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a unified platform to manage the entire malware attack lifecycle including blocking, identification, mitigation, cleanup, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent has 20 years of experience helping small and medium-size businesses to design, deploy, tune, manage, and troubleshoot computer networks that incorporate at-home workers.
Progent's Microsoft-certified consultants can assist businesses of any size to follow leading practices to set up SCVMM 2012 hosts, fabric, storage, and libraries; design, deploy, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can help you to move from an earlier version of SCVMM or from another virtualization management platform, and Progent can assist you to enhance and troubleshoot your current SCVMM 2012 ecosystem to make sure you get the highest possible business value.
Progent's consultants can help your company to evaluate the benefits of Lync Server 2010 for your business and can help you to plan and execute a rollout of Lync Server that consolidates the control of Instant Messaging and Presence and improves the output of your office staff, at-home workers, and mobile workforce. Progent can also help you to perform a smooth upgrade to Microsoft Lync Server 2010 from Microsoft Office Communications Server or Live Communications Server, interface Lync Server 2010 with Exchange Server, SharePoint, and Microsoft SQL Server, show you how you can use Lync Server 2010 to enhance the collaborative functions of Microsoft Office applications, and offer webinar training and continuing technical support for Lync Server and other Microsoft technologies.
Progent practices knowledge transfer from Progent's consultants to customers. By educating customers to resolve technical issues that are within their scope, Progent is able to focus on providing high-value services where Progent faces few competitors. Small companies who work with familiar freelance consultants or who employ internal IT personnel benefit when Progent passes on information about critical technology and tested processes to make their networks more robust, secure, and productive.
Progent's non-stop inter-site connectivity and fault tolerant system connection engineers can help small companies achieve zero-downtime Interoffice connectivity via fully redundant system architectures featuring automatic failover. Progent's Cisco Certified Internetwork Experts can design and implement high-availability Inter-office networks based on non-stop EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connectivity and transparent fail-over offers economical 24x7 interoffice networking.
Microsoft Windows Server 2012 R2 Hyper-V improves virtualization in important areas such as multitenancy, agile network infrastructure, cloud support, expandability and performance, and high availability. Progent's Microsoft-certified consultants can assist your company to take advantage of Windows Server 2012 R2 Hyper-V to install and manage virtual servers to reduce network expenses and enhance productivity.
Progent's certified professionals can help you to assess the business value of Windows Server 2012 R2 for your company, create pilot systems and rollout strategies, optimize your network for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, train your IT management staff, create an enterprise-wide security plan, automate IT administration, help with creating applications, and build and test a DR/BC plan.
The sophistication and integration requirements of Microsoft Windows Servers calls for an IT consulting team with practical experience and broad familiarity with designing and integrating cohesive, comprehensive business technology systems. The experience of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your strategic objectives. Progent's consulting services can assist you with planning, deploying, administering, and supporting Windows Server solutions that maximize the productivity of your computer system. Progent's consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows Vista and other desktop clients.
Microsoft Dynamics GP 2015 R2 features a new architecture that enhances cloud integration, supports the most popular smart phones and tablets, permits one-time sign-on with Microsoft Azure AD, and tightens security. Microsoft Dynamics 2015 R2 also streamlines reporting, incorporates nine new Workflows, extends the Web Client, and adds over 100 improvements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the broad knowledge and hands-on experience to resolve the critical IT and business challenges associated with upgrading to Microsoft Dynamics GP 2015 R2 and can assist your organization to carry out a smooth migration that will maximize the business value of your investment in this mission-critical product.
E-Mail Guard is a complete service for blocking spam and viruses. E-Mail Guard addresses the protection and administration of corporate email by offering continually improved spam and virus blocking, policy administration, content testing, and protection against email-based DHA and DDoS attacks. E-Mail Guard also features tracking, management and analysis utilities as well as outbound email testing to let you fix your e-mail environment and specify and enforce corporate security policy.
Cisco's Catalyst line of Wi-Fi controllers streamline the administration of wireless networks by unifying the provisioning and control of Wi-Fi APs, tuning Wi-Fi throughput by limiting the impact of radio frequency congestion, enhancing Wi-Fi availability with rapid auto-failover, and strengthening security by identifying threats and analyzing traffic content according to user type and locale. Progent can assist your business to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi solution or carry out an efficient upgrade to Cisco's modern Wi-Fi controller solutions.
System Center Configuration Manager automates software provisioning at scale, simplifies compliance settings control, inventories network resources, guards against corporate data leakage, performs network health monitoring, allows safe self service, and offers a single control mechanism for managing multi-OS networks based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud specialists can assist businesses of any size with any facet of designing, installing, using and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.
Progent's Microsoft and Cisco-certified consulting engineers can assist your organization to determine the benefits of Microsoft Exchange 2010 for your company and can assist your IT staff to plan and implement an efficient upgrade to Exchange Server 2010 from Exchange 2003 or Microsoft Exchange 2007 that will provide fast payback by improving your productivity, lowering the expense of equipment and service, streamlining administration, and integrating your key communications platforms.
Progent's ProSight portfolio of managed services are designed to offer businesses who have minimal in-house network administration and support staffs with low-cost help from enterprise-class management platforms and consulting experts. Advantages of the ProSight line of managed IT services include fixed IT maintenance expenses, smart automation of common administrative tasks, ongoing absorption of the latest information technology, smooth transition from older systems to current solutions, improved alignment of computer technology with business goals, access to seasoned IT experts, and allowing management to focus on business issues rather than fast-evolving network technology.
Progent can provide the guidance of a CRISC-certified risk management consultant to help you to plan and deploy an enterprise risk management strategy following leading practices promoted by CRISC and geared to align with your organization's risk appetite, business objectives, and IT budget.