Remote Network Management for Small and Midsize Businesses
ProSight Email Guard Cloud-based Protection
with Content Filtering and Data Leakage Protection
Additional Topics of Interest
Top Ranked Exchange Server Upgrade Specialist
Consulting Services Microsoft Exchange 2010 Migration
Progent offers expert support for every phase of your Microsoft Exchange 2010 upgrade with services that include outsourced or co-sourced project management services, site prep, project planning, cost estimates of new software and hardware required, recommended sourcing, system testing at customer site or at Progent's testing lab, managing transitional coexistence of Microsoft Exchange 2010 and Exchange Server 2003 or 2007, deployment of the solution, deactivating the previous system, and training for client's support group and users.
Duo Multi-factor Authentication Technology Consulting Services
Identity Verification Technical Consultant
Progent's Duo managed services utilize Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation with iOS, Android, and other personal devices.
Compliance Auditor Palo Alto Networks PA-5200 Series Firewalls
Palo Alto Networks PAN-OS Security Audits
Progent's Palo Alto Networks firewall consultants can show you how to select, configure, and manage Palo Alto Networks PA-Series firewalls to provide a next-generation cybersecurity environment that extends across your data center and cloud-based assets and protects all users at any location with any device.
Dynamics GP Report Writer Professional
Dynamics GP Development Engineer
Dynamics GP/Great Plains software includes analysis and reporting capabilities that allow you to track all business processes, sales and spending, and market trends with integrated drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP reporting consulting expertise can help you design reports that let you understand your business more completely, turning uncooked data into valuable management information. Progent is able to improve your reporting and business analysis by offering Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and application design with VBasic, XML and other tools in order to deliver custom business software development and web commerce applications that work seamlessly with Microsoft Dynamics GP/Great Plains.
Azure hybrid cloud solutions Consulting Services
Microsoft Entra Consultancy
Progent can assist you with any phase of Azure cloud migration including needs analysis, prerequisites assessment, system architecture, pilot testing, implementation, centralized management, performance tuning, software license management, disaster recovery preparedness, security planning, and compliance assessment. Progent can help your IT staff to configure and debug firewall appliances and VPN tunnels so your users can securely connect to Azure-based services, and Progent's Microsoft-certified consultants can help you set up critical Microsoft technologies to run in the cloud including Microsoft Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help you to create a hybrid cloud ecosystem that seamlessly combines on-premises datacenters with Azure-based services.
Lync Server 2013 Mobility Services Professionals
24-7 Lync Server 2013 and Exchange UM Server Specialist
Microsoft Lync 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop collaboration, and both VoIP and PSTN telephony. Microsoft Lync 2010 can enhance the functionality of Exchange, SharePoint Server and Office desktop or Microsoft 365 and simplify administration through integration with Active Directory. Lync 2010 can also cut capital and operational costs by doing away with Voice-over-IP hardware and subscription services, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence consultants offer online and on-premises support to assist your company to maintain and troubleshoot your current Lync Server 2010 deployment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help you to plan and carry out a smooth Skype for Business migration.
ProSight Remote Infrastructure Management Specialist
ProSight Remote Network Troubleshooting Troubleshooting
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map, monitor, optimize and debug their connectivity hardware such as switches, firewalls, and load balancers plus servers, client computers and other networked devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that infrastructure topology maps are always updated, captures and displays the configuration information of virtually all devices on your network, tracks performance, and generates alerts when problems are detected. By automating complex management processes, ProSight WAN Watch can cut hours off ordinary tasks such as network mapping, reconfiguring your network, locating appliances that require critical updates, or identifying the cause of performance issues.
24x7 Office 365 OneNote Integration Support
24-7 Consulting Microsoft 365 Training
Progent can help you to evaluate the wealth of subscription options offered with Microsoft 365, formerly branded Office 365, and configure your information network with Microsoft 365 so you realize maximum business value. Progent offers expertise with cross-platform environments that incorporate Windows, macOS, and Linux software. Progent can also assist you to create and maintain hybrid ecosystems that transparently integrate on-premises and cloud resources.
Microsoft Entra Specialists
Azure Resource Manager Consultancy
Progent's consultants can help you to design and implement a smooth migration from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity management for both onsite and cloud resources.
Consult QoS Test Lab
Urgent NLB Test Lab Consultants
Progent's Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for piloting mission-critical applications, developing efficient migration methodologies, assessing and tuning performance, designing or validating disaster recovery solutions, mitigating compatibility problems, and establishing training environments for new technologies. For Progent customers who lack adequate in-house resources to configure proper pilot systems, Progent's Test and Training Lab reduces capital costs and engineering risk while keeping vital network initiatives on schedule.
Urgent Engineer CIO
Integration Services CIO
Progent offers the part-time services of a veteran CIO who can provide strategic direction to assist your company select and support IT technology appropriate for your current needs and that can be a solid foundation for your future growth. Progent's part-time CIO services provide financial leverage to companies trying to optimize the benefits from their network investment but who are without the budget or unwilling to add another executive-level manager to their full-time staff. Since Progent is vendor-neutral, with a sizable staff of engineers certified to maintain all major OS platforms and connectivity technologies plus a wide selection and application software, Progent is in a unique position to offer unbiased advice along with advanced technical help for creating information systems that fit the particular requirements of your organization.
An index of content::
Cybersecurity Tech Services Palo Alto Networks PA-3400 Series Firewalls
Firewall Support Palo Alto Networks PA-7500 Series Firewall
Progent's Palo Alto Networks firewall experts can help you select, configure, and manage Palo Alto Networks PA-Series firewalls to create a modern security ecosystem that extends across your on-premises and cloud-based assets and guards all users anywhere with any endpoint device.
Microsoft Penetration Testing Technical Support
Security Consultants Cybersecurity Penetration Testing
Stealth penetration testing is a key component of any comprehensive network security strategy. Progent's security experts can perform thorough penetration tests without the awareness of your company's in-house network support staff. Stealth penetration testing shows whether current security defense systems such as intrusion detection alerts and event history monitoring are properly set up and actively monitored. Progent can provide continuous automatic PEN testing to map your internal and external attack surface and to detect ways that vulnerabilities, improper configurations, compromised credentials, skipped patches, and dangerous product defaults can be chained together by hackers into the multi-front attacks typical of modern strains of ransomware.
Support and Help Meraki MR72 Access Point
CCDP Expert Certified Meraki 802.11ac AP Migration Network Consultants
Progent's Cisco-Meraki Wi-Fi access point experts can help you to design, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a campus or a nationwide enterprise. Progent can also help clients to incorporate other Cisco devices for centralized management.
Microsoft LCS Server IM Technical Consultant
Open Now Microsoft LCS Server Technology Professional
MS Office Communications Server provides Instant Messaging and presence as part of an extensible, world-class solution featuring enhanced security, seamless compatibility with additional Microsoft software, an expandable, standards-based development environment, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can benefit from lower costs and improved operational efficiencies, increased worker productivity, and stronger intellectual property protection with this simple-to-administer, fault-tolerant IM platform. Successful deployments of Microsoft Office Communications Server call for extensive planning and consideration prior to roll out. Progent's Microsoft-authorized professionals can provide the skill necessary to deliver all the advantages of Microsoft Office Communications Server throughout your entire corporation.
Integration Shared Call Center Economics
Extended Service Desk Economics On-site Technical Support
Progent's Help Desk Call Center outsourcing and co-sourcing service programs allow organizations to reduce costs, enhance output, and adjust immediately to sudden changes in business environments.
Redundant Network Network Consulting
High Availability Internet Connections Help and Support
Progent's Cisco-certified network consultants can help you design an economical, high availability Internet configuration architecture that can achieve non-stop Internet access via a broad array of high availability Internet network technologies including fault tolerant BGP, automatic fail-over, and multiple ISPs. Progent offers Cisco Certified Internetwork Expert engineers to help you apply the most current techniques for high availability Internet connections to build an affordable, fully redundant Internet network with automatic failover and other capabilities to create fault tolerant Internet access.
Emergency Professional Microsoft System Center 2016
System Center 2016 Azure Integration Consultant
Small to mid-sized businesses can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and also have quick access to Progent's Microsoft and Cisco Premier network support experts. With Progent's economically priced IT support packages, small organizations can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small business networks world-class reliability, security, and productivity.
Microsoft Experts Technical Support Windows Server 2012 R2 Live Migration
Windows Server 2012 R2 Consultants
Progent's Microsoft-certified professionals can help you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and migration strategies, optimize your infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, train your IT support staff, develop a corporate-wide security strategy, streamline IT management, help with application development, and generate and validate a disaster recovery/business continuity plan.
CentOS Linux Configuration
Debian Linux Network Consulting
If your company is producing UNIX or Linux software on a network that has MS Windows-based servers, desktops, and office applications, Progent can provide full-service information technology outsourcing that allows you to concentrate on your area of high-value know-how without the constant distraction of maintaining your business network. Through the use of smart network monitoring and by providing remote and on-site assistance when your business needs it, Progent represents an economical alternative for maintaining an information network that features high availability, protection, and efficiency. Progent's UNIX/Linux developer support services include comprehensive it outsourcing, virtual server infrastructure, online and on-premises service and troubleshooting, network monitoring services, and Contact Center support.
Local Government Consulting
Small Government Consultancy
Progent has a long background delivering a full-spectrum of remote network consulting and emergency troubleshooting services to local governments and school districts across the United States. Progent is one of the pioneers in providing advanced online IT consulting and has delivered network support to clients in every state. Online support saves travel expenses and resolves problems more quickly than onsite service calls.
Windows Server 2003 Specialists
Professional Windows Server 2003
The service background of Progent's certified Windows Server consultants, with an average of more than 11 years of support in Microsoft integration, assures you success in selecting the edition and set up of Windows 2003 Server that matches most closely with your company's strategy. Progent can also assist you with designing, deploying, administering and supporting powerful information technology applications powered by Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 Server or Microsoft Windows NT.
Knowledge Transfer On-site Technical Support
Information Transfer Support Services
Progent practices information transfer from Progent's consultants to customers. By teaching customers to handle technical issues that are within their scope, Progent is able to focus on offering hard-to-find skills where Progent faces little competition. Small companies who work with trusted freelance service providers or who maintain in-house support personnel benefit when Progent transfers information about critical technology and proven processes to make their IT environments more reliable, protected, and productive.
Catalyst 9115 Access Point Computer Consultants
24x7 Cisco Experts IT Consultant Catalyst Wi-Fi 6 AP Configuration
Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 AP consultants offer affordable online and onsite help for Catalyst next-generation Wi-Fi 6 wireless APs.
Remote Management Consulting
Aten IP9001 Consultant
Remote management cards offer network managers complete control of a server without the requirement for an on-site visit. Through these server management cards, all console screen information plus keyboard and mouse operations are exported to an off-site session to an IT expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can help you to design, deploy, and manage a high-availability company network that incorporates remote server management cards and Progent can utilize these remote server management cards to deliver low-cost off-site technical help. Progent is familiar with a number of remote management cards including Aten remote server management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon remote server management cards.
Troubleshooting Exchange 2019 Hybrid Deployment
Microsoft Certified Partner Exchange 2019 Disaster Recovery Network Engineer
Progent can assist your organization in any facet of your upgrade to Exchange 2019 including deploying Windows Server 2019 as a host for Exchange; designing HA system topology for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; designing and implementing Hyper-V virtualization; configuring hardware load balancing (HLB); building DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365 and configuring Outlook clients.
Setup and Support Postini
Antivirus Consultant
E-Mail Guard from Postini provides constantly upgraded spam and virus filtering, content filtering, and protection from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini aggregator and support specialist. If your business is too small to purchase for a regular Postini license, you can still have access to Postini's Perimeter Management technology via Progent's E-Mail Guard antispam and virus protection service program. Progent's expert e-mail security consultants can show you how to devise an email defense plan that incorporates anti-spam and antivirus technologies and processes.
Microsoft Exchange 2019 Technical Consultant
Microsoft Certified Exchange 2019 and Windows Server Core IT Consulting
Progent can help your organization in any facet of your upgrade to Microsoft Exchange 2019 including deploying Windows Server 2019 as a host for Exchange; designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and configuring Hyper-V virtualization; setting up HLB; setting up DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and setting up Outlook.
Specialist Citrix Virtual Windows Applications
Professional XenApp Virtual Windows Applications
Progent's Citrix experts can assist your business to design, deploy, manage, and troubleshoot a virtual Windows application delivery and management system built on Citrix XenApp. Progent's Cisco CCIE network consultants can show you how to optimize your network infrastructure for delivering server and client-side applications, and Progent's remote datacenter management and support experts can assist your organization to administer and maintain an off-site datacenter that offers high availability, advanced protection, and fast disaster recovery.
Support and Setup prime infrastructure
Wave 2 Wi-Fi controller Technical Consultant
Cisco's Catalyst Wi-Fi controllers simplify the administration of wireless LANs by unifying the configuration and management of Wi-Fi APs, tuning wireless throughput by reducing the effect of radio frequency congestion, improving Wi-Fi availability with rapid auto-failover, and strengthening data security by detecting cyber threats and filtering network traffic based on user class and locale. Progent can assist you to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of any size. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or implement a smooth transition to Cisco's latest wireless controller technology.
Microsoft Exchange Server 2019 Support Organization
Small Business Server Support Consultants
Progent's Microsoft-certified experts offer network support and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent's support professionals can show you how to plan, deploy, maintain and administer the entire suite of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Project Server, and Microsoft System Center Operations Manager.
SonicWall TZ600 Firewall Secure
SonicWall TZ500 Firewall Technology Consulting
Progent's certified SonicWall firewall experts can show you how to integrate, manage, and tune SonicWall firewall/VPN devices including the newer SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified network security experts can show you how to incorporate SonicWall firewalls into an end-to-end security plan and build protection into your corporate practices.
Online Wireless Site Survey Technical Consultant
Help and Support Remote Wireless Site Survey
Progent's Wi-Fi site survey and predictive modeling help you to plan, deploy and debug a Wi-Fi LAN optimized for your environment, providing you a wireless solution that delivers the reception, speed, capacity, QoS, security, and hand-off ability your company needs. Wi-Fi site survey services from Progent include online predictive analysis for designing a Wi-Fi LAN and on-premises survey services for confirming, tuning, and troubleshooting an operational Wi-Fi LAN.
ProSight Behavior-based Ransomware Detection Consultant
Open Now Ransomware Security Monitoring Network Consultant
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior-based analysis tools by SentinelOne to guard endpoint devices as well as servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily get by traditional signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a unified platform to address the entire threat progression including blocking, detection, mitigation, remediation, and forensics. Key capabilities include single-click rollback with Windows VSS and real-time network-wide immunization against new attacks.
Penetration Testing Auditor
Cisco Certified Experts Penetration Testing Network Security Test
Stealth intrusion testing is a key part of any comprehensive network security plan. Progent's security experts can run thorough penetration tests without the awareness of your organization's internal network support staff. Stealth penetration testing uncovers whether current security defense systems such as intrusion incident alerts and event history monitoring are correctly configured and actively observed. Progent can provide ongoing autonomous PEN testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, harvested credentials, uninstalled patches, and dangerous IT product defaults can be chained together by hackers into the multi-vector attacks common to the latest variants of ransomware.
Juniper SSL Router Cybersecurity Consultancy
Juniper SA6500 SSL VPN Network Security Audit
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Urgent ProSight ESP Ransomware Protection Services
Modern Network Security Computer Engineer
ProSight Enhanced Security Protection services deliver economical in-depth security for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, device control, and web filtering via cutting-edge technologies packaged within a single agent accessible from a single console. Progent's security and virtualization consultants can assist your business to plan and configure a ProSight ESP deployment that addresses your company's unique needs and that allows you demonstrate compliance with government and industry information security standards. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require immediate action. Progent's consultants can also help you to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware.
Microsoft Teams PSTN integration Professionals
Microsoft Teams certificate management Consult
Progent can assist your organization to plan a migration to Microsoft Teams from Skype for Business and configure, administer, and troubleshoot a cloud or mixed implementation of Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Hybrid cloud solutions Consultant
Consulting Hybrid cloud
Progent offers expert remote consulting support to help businesses connect their IT infrastructure with popular public cloud platforms including Microsoft Azure and Amazon AWS. Progent can assist you to plan and manage cost-effective environments that support Windows and Linux systems and applications in both cloud-centric solutions or in hybrid topologies that combine on-premises IT assets as well as public clouds. To help you to integrate public clouds with physical datacenters, Progent offers a range of public cloud integration services such as Azure hybrid cloud planning and deployment services, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has over two decades of background delivering advanced consulting expertise remotely, and Progent can help you complete your cloud migration initiatives quickly and affordably.
Dynamics GP 2015 Power BI Programming Firms
Microsoft Certified Partner Dynamics GP 2015 R2 Migration Professionals
Microsoft Dynamics GP 2015 R2 introduces a revamped architecture that enhances cloud readiness, supports the most popular smart phones and tablets, permits one-time login with Microsoft Azure Active Directory, and strengthens security. Microsoft Dynamics 2015 R2 also streamlines management reporting, includes nine new Workflows, extends the Web Client, and delivers over 100 improvements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the broad technical skills and experience to address the many IT and business challenges involved with upgrading to Microsoft Dynamics GP 2015 R2 and can assist you to carry out an efficient migration that will optimize the return on your investment in this powerful product.
Integration Support At Home Employees Helpdesk Services
Offsite Workers Helpdesk Remote Support
Progent offers small and medium-size organizations overflow or fully outsourced Help Desk support services for at-home employees.
Immediate Microsoft Certified Expert Remote Troubleshooting SQL Server Business Intelligence
24-7 Microsoft SQL Server 2008 Integration Services
Progent's Microsoft certified consultants can provide small and mid-sized companies advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis platform that enables the rapid development of advanced business programs that can give your company a competitive advantage. SQL Server provides built-in support for XML and can query over the Internet and outside the firewall. In addition to providing expertise, maintenance and troubleshooting services, Progent's SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity and profitability of your information network. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to SQL Server 2005.
MSP360 GSuite Backup Configuration
Online Support Services MSP360 Exchange Mailbox Backup
Progent's data protection experts can assist you to design, implement and manage a backupup/restore solution built around MSP360 Backup software to protect your assets hosted on any major public cloud. Progent can provide end-to-end monitoring and remote management to protect against data loss resulting from human mistakes, system error, malicious insiders, and malware attacks such as ransomware.
Solaris Security Audits
Solaris Network Intrusion Penetration Testing
If your business operates a Solaris environment or a mixed-platform network, Progent's CISM and ISSAP-premier consultants can assist your entire enterprise in a wide range of security topics including security management practices, security architecture and strategies, connection management products and methodology, software development security, business processes security, hardware security, communications, infrastructure and web security, and business continuity planning. CISM and CISSP define the core skills and worldwide standards of knowledge that network security professionals are expected to possess. These certification give executive management the assurance that those who have earned their CISM or ISSAP qualification have demonstrated the background and theory to deliver effective security support and consulting help.
IT Outsourcing Best Practices White Papers
IT Outsourcing Whitepaper
Progent's IT outsourcing services offer affordable network consulting for mid-size companies. Whether it includes planning network infrastructure, creating an internal Help Desk or outsourcing a one, rolling out a new e-mail system, monitoring your system, or building a web-based eCommerce solution, outsourcing your network engineering services can smooth out expenses and eliminate uncertainties, allowing IT support expenses to increase in a more moderate and manageable manner than is possible by amassing a bulky, all-purpose internal network support staff. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to build a secure and robust network foundation for your vital Windows-powered applications including Windows 2008, Exchange Server, and Microsoft SQL Server.
Cisco Prime Infrastructure On-site Support
Aironet 1600 Access Point Support and Setup
Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants offer online or on-premises integration and troubleshooting support to help you to plan, implement, update, tune, manage and debug Aironet Wi-Fi AP environments of any size or topology. Progent's Cisco Wi-Fi controller experts can also help you to integrate your wireless environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise connectivity foundation that is easy to administer and scale. Progent also can provide affordable wireless site surveys to assist you to determine the most appropriate selection, location and setup of Aironet Wi-Fi APs to work with your specific workplace layout, construction, and anticipated network traffic.
Extended Helpdesk Costs Specialist
Microsoft and Cisco Certified Expert Supplemental Help Desk Cost Savings Professionals
Progent's Help Desk Call Center management and co-management service programs enable organizations to save money, improve output, and adapt immediately to sudden changes in business conditions.
MOTU Digital Performer Training
InDesign Learn
Progent's Mac experts can promote the creative facets of Mac computing by providing consulting services and training in graphics, sound, and motion video. Progent's support professionals can provide help in a variety of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post production facility.
64-bit Processing Professional
64-bit Server Information Technology Consulting
Progent's Microsoft-certified consultants can help you design, document, implement, manage, and repair a network-wide migration to 64-bit server and desktop OS software and business applications. Progent can help you test your 64-bit environment to make sure it supports all of the important 32-bit programs that you want to keep as well as the latest 64-bit versions of applications you wish to run.
Part-Time CIO Troubleshooting
Chief Information Officer Onsite Technical Support
Progent offers the part-time or temporary services of a seasoned Chief Information Officer who can offer a broad perspective to assist your company select and support IT solutions appropriate for your current situation and that can serve as a solid basis for your future growth. Progent's temporary Chief Information Officer services offer economic leverage to organizations trying to optimize the benefits from their IT expenditures but who are unable or unwilling to add one more executive-level position to their full-time staff. Because Progent is vendor-neutral, with a sizable team of engineers certified to maintain all major operating systems and networking technologies plus a wide range and application software, Progent is in an ideal situation to offer unbiased advice along with advanced technical help for creating information solutions that match the particular needs of your business.
Remote Support Catalyst Wireless Access Point
Catalyst Wi-Fi 6 AP Layout Integration Services
Progent's Cisco-certified Catalyst Wi-Fi 6 Wireless Access Point experts can provide affordable online and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points.
Citrix VHD desktops Consultant Services
virtual application delivery Consulting Services
For Windows desktop virtualization, Progent offers the expertise of a Citrix XenDesktop consultant who can help you to plan a XenDesktop solution that maximizes the business value of your information network; integrate XenDesktop technology with your servers, end-user computers, and peripherals; upgrade your existing virtual desktop software to current releases of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also train your IT staff to follow best practices to maintain your XenDesktop solution efficiently.
ransomware cleanup and restore Services
24-Hour Phobos ransomware hot line Technology Professional
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help you to halt the progress of an ongoing ransomware breach. Call 800-462-8800
Tech Small Office
IT Consulting Small Office
Progent is a leader in cost-effectively providing world-class network help to small companies. Progent's achievement in addressing the network service requirements of the historically underserved small company sector is the cumulative result of major technical and operational breakthroughs that have eliminated a great deal of the traditional expenses out of managing IT support, injected unmatched professional skill into the IT service mechanism, and significantly streamlined the solution process.
24-Hour Hornetsecurity Altaro 365 Total SharePoint Backup Support and Setup
After Hours On-site Technical Support Hornetsecurity 365 Total Backup
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Juniper SA Series SSL VPN Security Firm
Juniper SA6500 SSL VPN Network Security Auditing
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
wireless VoIP phone integration Integration Services
Wi-Fi IP phone integration Remote Technical Support
Progent's Wi-Fi VoIP phone configuration and troubleshooting experts offer online and on-premises support to help your organization build and administer a Cisco wireless IP phone solution by providing integration services that can range from debugging the set up of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of an entire campus.
After Hours Solaris Consultant
UNIX Consulting Services
Progent's Sun Solaris platform consulting experts offer small and mid-size businesses and software developers support for managing and supporting Solaris environments that run with Microsoft-based networks. Progent offers your organization access to Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide array of experience provides you with an easy single source to show you how to create and manage a secure and robust cross-platform network and communications infrastructure that supports Sun Solaris and Microsoft interoperability by integrating Windows with major variants of UNIX including Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Open Now Helpdesk for Remote Workers Consultant Services
Teleworker Remote Troubleshooting
Progent has 20 years of background assisting small and mid-size companies to plan, implement, optimize, administer, and debug IT networks that incorporate telecommuters.
Shared Support Desk Economics IT Consulting
Virtual Helpdesk Economics Remote Technical Support
Progent's Help Desk Call Center outsourcing and co-sourcing service programs help organizations to cut costs and enhance productivity.
Support and Setup ISA 2004
ISA 2004 Firewall Technology Consulting Services
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad backgrounds creating corporate security solutions for information systems with many locations, mobile users, and line-of-business web-based applications. A Progent ISA Server engineer is ready to help your small or mid-size business plan and deploy an installation of Microsoft ISA Server 2004 that meets your information protection requirements without restricting your productivity.
Mobile Laptop Consulting Service
Desktop VPN IT Outsourcing Group
Progent's remote access and wireless synchronization experts can help you to plan and configure secure access solutions for off-site desktop PCs, laptops, and smartphones so they integrate seamlessly with your information network, enabling your business to improve the efficiency of your remote workers.
Exchange 2013 SharePoint integration Support Services
Exchange 2013 Management Network Engineer
Exchange Server 2013 incorporates major improvements to the capabilities of Microsoft Exchange Server 2010 and introduces important innovations as well as a revamped architecture. These improvements favorably impact key areas such as manageability, availability, security and compliance, cost of ownership, teamwork, extensibility, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to evaluate the possible advantages of migrating to Microsoft Exchange 2013, design an efficient validation and rollout strategy, and educate your IT staff to manage your Microsoft Exchange 2013 solution. Progent can also provide ongoing online consulting and support and management services for Exchange Server 2013.
WannaCry Ransomware Recovery Engineers
WannaCry Ransomware Defense Services
Progent's qualified security and compliance engineers can conduct security assessments of company-wide security to validate your organization's cybersecurity profile compliance with important industry cybersecurity standards. Progent offers subscription-based managed services for security monitoring and response, on-demand network-wide security audits, and targeted security evaluations for specific areas of cybersecurity such as Active Directory or cloud applications. Progent's accredited security experts can also carry out extensive security assessments to validate your company's compliance with key international security standards such as FISMA, PCI, and ISO 17799.
Expert Microsoft Certified Windows Server Hyper-V 2016 Linux Integration
Microsoft Certified Expert Setup and Support Windows Server Hyper-V 2016 Management
Windows Hyper-V 2016 incorporates key technologies first designed for and refined on Azure, one of the world's largest public clouds. This pedigree dramatically enhances the ability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by enhancing data security, availability, scale, manageability, dependability and disaster recovery. Progent's Microsoft-certified consulting team can assist you to evaluate the advantages of Hyper-V 2016 for your organization, configure test systems to confirm the ability of Hyper-V 2016 to support your vital workloads, plan an efficient network architecture for a cloud-centric or hybrid deployment, develop and carry out a non-disruptive upgrade plan, train your IT administration and support personnel, and deliver ongoing consulting and debugging support to make sure that your Hyper-V 2016 investment gives you the highest possible business value.
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