Progent's ProSight portfolio of managed services are geared to offer organizations who have small in-house network support staffs with low-cost help from enterprise-class management platforms and technical experts. Advantages of the ProSight catalog of managed IT services include flat-rate IT management costs, smart automation of routine management tasks, ongoing absorption of new information technology, smooth transition from legacy technology to up-to-date solutions, improved fit between information technology with strategic objectives, access to seasoned IT experts, and freeing up management to focus on business issues rather than ever-changing information technology.
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small organization's servers in an environment that delivers the highest level of dependability and expandability and is in addition easy to migrate to any data center. ProSight Virtual Hosting options are based on proven virtualization architectures that enable small and midsize businesses with multi- platform environments to economize significantly on the costs of capital equipment, infrastructure maintenance, and network administration while achieving world-class fault tolerance and an unmatched level of vendor independence.
Microsoft Dynamics Customer Relationship Management helps small companies nurture profitable customer interactions. Integrated Sales and Customer Service components allow in-house staff to share data to help improve selling success and offer steady, efficient customer service. Progent can configure the most sensible network environment, including mobile wireless connectivity, to support MS CRM, and Progent's Experts Team can provide your small business with a certified MS CRM consultant who can help you combine Microsoft CRM with your sales or customer support databases.
Progent's Microsoft certified consultants provide a range of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft accounting platform and corporate management tool based, like all Microsoft financial solutions, on the scalable and familiar platform of Windows technology. Microsoft Dynamics GP 2010, the latest edition of Microsoft accounting products in the Dynamics GP/Great Plains line, provides an affordable solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Microsoft Dynamics GP is easy to install and integrate, and with its modular approach you can license only the functions you currently require, with the option to add clients and enlarge functionality in the future. Progent's Microsoft Dynamics GP Software consulting engineers can show you how to deploy, configure and manage Microsoft Dynamics GP 2010 as well as earlier editions of Dynamics GP.
Progent's Wi-Fi site survey services make it easy to design, implement and troubleshoot a Wi-Fi LAN customized for your facilities, offering you a WLAN that delivers the coverage, speed, capacity, data protection, and roaming capability your business requires.
Progent's Meraki Wi-Fi AP experts offer online and on-premises support services to assist businesses of all sizes to plan, deploy, maintain, upgrade or debug Wi-Fi systems that include Cisco Meraki APs. Progent can assist you to configure and manage Cisco's Meraki-based wireless networks for environments that can range from a teleworker's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also help you to configure additional Cisco technology including switches, ASR routers and firewalls to build a cohesive network infrastructure that provides identical access, responsiveness, security, ease of management and uptime for wired and Wi-Fi clients irrespective of their mobility or computing device.
Progent's Cisco-certified IT experts can show you how to create an affordable, 24x7 Internet connection architecture that can deliver 24x7 Internet connectivity via a broad array of fault tolerant Internet access products and services including non-stop BGP, automatic fail-over, and multiple ISPs. Progent can provide Cisco Certified Internetwork Expert consultants to show you how to apply the most current technology for 24x7 Internet access to build an affordable, completely redundant Internet network with automatic failover and other features to create non-stop Internet connections.
Progent's CISSP-premier network security experts can help businesses of all sizes with any facet of IT security. Progent can help create efficient security systems that guard a small business from advanced threats or Progent can design, deploy, and manage a comprehensive security environment for hybrid enterprise networks that support onsite, remote, and mobile clients accessing network resources distributed over multiple physical datacenters and public and private clouds.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that embodies more than a quarter century of background helping manufacturing and distribution organizations to manage complicated supply chains and improve the efficiency of key processes to get products to market fast and adhere to customer schedules consistently. Progent can provide the expertise of an ERP specialist with over two decades of experience with the SyteLine/CloudSuite Industrial product family. Progent offers remote or onsite consulting that can range from occasional advice to comprehensive solution planning and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Excel and SQL integration, training, and database administration.
Progent's Juniper-certified NetScreen engineer can help your company to install and integrate NetScreen 5200 and 5400 routers, upgrade from older NetScreen products to more current Juniper technologies, and troubleshoot network infrastructure problems in all-Juniper or mixed-technology systems.
Progent's certified security staff can help you safeguard your Apple Mac environment through expert support offerings such as performing security tests, clean up after virus and denial of service attacks, configuring firewalls, integrating secure remote and mobile connectivity, installing automated programs for protection against viruses, spam, and directory harvest attacks, and creating a comprehensive security plan appropriate for the particular objectives of your corporate information system.
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), previously named CallManager, is the core of Cisco's communications and collaboration platform. Cisco Unified Communications Manager and Unified CM Express (CME) offer a borderless IP-PBX by integrating tightly with unified messaging applications like Cisco Unified Communications Manager IM and Presence Service, Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's CCIE-certified consultants offer efficient and affordable online and onsite support to assist businesses of all sizes to create and maintain Unified CM environments by providing Unified Communications Manager configuration and troubleshooting consulting services that deliver optimum productivity. Progent's consultants can assist with any aspect of Unified Communications Manager support and debugging in areas that include integrating VoIP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN support, deploying ISR G2 routers with CUBE VoIP networking support, designing Cisco UCS server failover solutions for high availability, capacity planning, and integration with Exchange and Skype for Business.
Progent's short-term IT staffing services allow organizations to meet the need for IT professionals without dealing with the costs and delays associated with identifying and hiring experienced technical help and without adding to your full-time workforce.
Progent's Disaster Recovery/Business Continuity consultants offer in-depth backgrounds helping small and mid-size businesses to reduce network downtime by offering cost-effective online consulting services for disaster recovery/business continuity planning, high-availability IT infrastructure, backup/restore solutions, and transparent system maintenance. Progent's business continuity consultants can assist your company to develop and validate an efficient business continuity plan that matches your business needs and budget. Progent's disaster recovery engineers can assist you to architect, implement, and maintain resilient technologies including non-stop Internet connectivity, virtualization, clustering, network load balancing, transparent off-site backup, and multi-location hot backup centers.
Cisco's Meraki MS family of access and distribution switches are designed for sites ranging from small branches to large campuses. Progent's Cisco-certified CCIE consultants offer affordable online consulting to help you to design and deploy a productive network solution based on Meraki switches, streamline network administration with Meraki's cloud-based management tools, define policies to ensure compliance, develop and test a disaster recovery plan, and resolve issues related to any aspect of your Meraki ecosystem. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to create a unified networking solution.
Progent's certified Windows 2000 consultants can show you how to optimize the functionality of your current Windows 2000 Servers and can streamline system administration, offer tech support and troubleshooting, and enhance security. Progent can also show you how to create, rationalize, and execute a plan to migrate from Microsoft Windows Server 2000 to Microsoft Windows 2003 Server. Progent is expert in setting up test programs to reduce the obstacles involved with moving to Windows 2003 Server by uncovering possible hardware and application compatibility problems.
Progent offers a wide array of affordable consulting and support services to help your business to install, integrate, troubleshoot, and manage desktop PCs and notebooks powered by Microsoft Windows, macOS and OS X, or popular versions of Linux. Progent can offer onsite or remote assistance for single machines or laptops or help your business to plan and carry out a large-scale migration to new or updated operating system software and applications. Progent can also supply consultants and technicians to assist your company to prepare for and implement a company move or merger organized to cause minimal disruption of your productivity.
Progent's Microsoft-certified consultants have 20 years of background planning, integrating, and maintaining messaging solutions for companies in the and throughout the U.S. Progent offers affordable Microsoft Exchange Servers consulting support to make sure that your email environment features security, fault tolerance, easy access for remote and wireless users, time-saving management utilities, and seamless integration with telephony. Progent offers consulting and support services for Exchange 2016, Microsoft Exchange 2013, Exchange 2010, Microsoft Exchange 2007, Microsoft Exchange 2003 Server, and MS Exchange 2K. Progent can also assist small or mid-size businesses to upgrade to MS Exchange 2016 or Microsoft Exchange 2013 Server.
Progent can assist your business in any and all phases of your migration to Microsoft Exchange 2016 including designing HA infrastructure for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; specifying storage requirements for your virtual machines, mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Microsoft supports transparent hybrid networks that combine Microsoft 365 and on-premises Exchange deployments. This permits you to have certain mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can assist your organization with any facet of planning, implementing and debugging your hybrid Exchange network. Progent's Exchange consultants can deliver occasional support to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange solution is successfully completed on time and on budget.
Progent's Microsoft-certified engineers can deliver affordable online and on-premises support to implement your migration to Microsoft Exchange 2010, generate thorough documentation of your upgraded email environment, educate your network support staff and users to get them ramped up rapidly on Exchange 2010, and offer continuing management consulting and technical support. Progent's consultants can also assist you to migrate from Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
Progent's Co-managed Call Center service makes it possible for your business to share responsibilities for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of seasoned technical support engineers and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the top shared professional services automation platform for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Progent can help your business to evaluate the many subscription plans offered with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 so you realize top business value. Progent offers expertise with multi-vendor environments that include Windows, macOS or OS X, and Linux technology. Progent can also help you to create and manage hybrid ecosystems that seamlessly combine local and cloud-based resources.
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to deliver centralized management and comprehensive security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with a local gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage space. Email Guard's on-premises gateway appliance provides a deeper level of inspection for incoming email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email that stays within your corporate firewall.
If your company runs a UNIX, Linux, or Solaris network or a multi-OS computer system, Progent's CISA and CISM-premier security specialists can help your entire organization in a broad array of security topics such as security management practices, security design and strategies, access control products and techniques, software development security, operations security, hardware security, communications, infrastructure and web security, and disaster recovery planning. CISM and ISSAP stipulate the basic competencies and worldwide standards of performance that information security professionals are required to master. These certification offer executive management the confidence that consultants who have achieved their CISM, CISSP or ISSAP qualification have the background and theory to offer effective security support and consulting services.
Medium-size companies can get all the advantages of Operations Manager and have fast access to Progent's Microsoft and Cisco Certified network support experts. With Progent's affordably priced network service packages, medium-size organizations can choose a basic co-sourcing service program based on System Center Operations Manager 2007 with network monitoring, automated warnings, in-depth reporting, Help Desk Call Center, and online service. For businesses with mission-critical applications who need zero-downtime networking, Progent offers a comprehensive 24x7 outsourcing solution. Progent supports Operations Manager 2007 to provide medium-size company networks enterprise-class availability, security and performance.
Stealth penetration checking is an important component of any comprehensive network security strategy. Progent's security experts can perform thorough penetration checks without the knowledge of your organization's in-house network support resources. Unannounced penetration checking uncovers whether existing security defense systems such as intrusion detection alerts and event history analysis are correctly configured and actively monitored. Progent can provide continuous autonomous PEN testing to define your internal/external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, harvested credentials, skipped patches, and ill-advised product defaults can be combined by hackers into the multi-vector attacks common to modern versions of ransomware.
Progent's Ekahau-certified Wi-Fi experts can assist your business to design, deploy, optimize, manage and debug a Wi-Fi network optimized for your facilities. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF measurement.
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, deploying, optimizing and troubleshooting Microsoft SCOM solutions and can provide companies of any size expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to monitor your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs based on leading practices for monitoring network infrastructure as well as Microsoft and third-party applications and services. Also, Progent can deliver responsive online or on-premises technical support to assist you to fix serious problems detected by System Center 2012 Operations Manager.
Progent's wireless professionals can help small organizations design, select, test, deploy and support secure building-to-building wireless bridging products that integrate seamlessly into your existing network while offering a degree of protection that matches or excels wired interfaces. Progent provides experience in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can show you how to identify and install the wireless link technology that match your business needs.
Progent's experienced Cisco network security consulting professionals offer high-level PIX Firewall and ASA Firewall consulting services covering architecture, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and application policy enforcement, sophisticated attack defense, and safe access services. Ranging from compact, easy-to-install desktop appliances for small and home offices to scalable gigabit products, Cisco PIX Firewall and ASA Firewalls provide advanced protection, high throughput, and high availability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built operating system, minimizing possible OS-specific security holes.
Progent's Office and Microsoft 365 experts can assist businesses of any size to incorporate Office desktop and Microsoft 365 apps including Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a cohesive productivity solution that offers fast ROI and enables better business outcomes. Progent can help your company to interface Office or Microsoft 365 apps with one another and with other key Microsoft platforms including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running locally or in the cloud. Progent can also help you to fix compatibility issues with various releases of Microsoft Office and can provide customized online training to individuals and groups.
Progent's Microsoft consultants offer advanced expertise in implementing, managing and troubleshooting all versions of Project, Microsoft Project Server, and Project Online and can provide a wide variety of cost-effective online consulting services based on industry best practices to help organizations of any size to get all the advantages of this leading platform. Support services offered by Progent include solution design, installation and migration, setting up safe collaboration among onsite and offsite users, network optimization, and specialized online training.
Progent can help your company to design, implement and debug a backup/restore solution based on MSP360 software. MSP360 offers file/folder or image-based backup/restore for virtual machines and physical computers, works with all popular public clouds, and permits businesses to build a data protection ecosystem with a minimum Recovery Time Objective and a defined Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and management of your backup environment to prevent data loss resulting from human mistakes, computer errors, malicious insiders, and malware assaults like ransomware. For more information, go to ProSight Data Protection Services 360 Backup services.
Progent offers the expertise of a senior consultant with extensive experience configuring, managing, and enhancing telepresence platforms from leading suppliers such as Cisco/TANDBERG, Polycom, and LifeSize. Progent can work with your in-house IT support team, your ISP, and your telepresence platform vendor to assist your organization maximize the strategic value of your video conferencing solution.
Progent offers economical remote access to consultants with expertise in a wide array of products and technologies that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux physical and virtual servers and desktops as well as laptops and handhelds. Progent can provide expertise for all major data protection platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, HP Data Protector, Double-Take Backup, Mozy, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent can help your company to install, upgrade, or maintain backup solutions for a variety of environments including on-premises, edge to datacenter, cloud-based, or hybrid.
Progent's Microsoft-certified consultants can help your business to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to SCCM 2012 from a legacy change management platform or help you to enhance your existing SCCM 2012 ecosystem to accommodate your evolving business needs. Also, Progent can assist you to create an infrastructure that extracts the most value from SCCM by delivering expertise with related Microsoft technologies including ADDS, Microsoft SQL SSRS, and Internet Information Services.
Microsoft Windows Server 2008 R2 offers high levels of speed, protection, fault tolerance, scalability, and versatility that accelerate productivity of on-site, remote, and mobile users. Progent's Microsoft-certified professionals can provide affordable online engineering, technical support, and education services to assist your company to design, execute, and maintain Windows Server 2008 R2 in order to add substantial strategic value to your information system.
Progent's Microsoft-certified consultants have two decades of background providing electronic messaging and integrated telecommunications/email solutions for businesses. Progent offers economical Microsoft Exchange Server consulting services to strengthen email security and virus protection, achieve high availability email, and implement remote and mobile email access. Progent's Microsoft Exchange consulting and support services can assist you in designing and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT system or outdated Microsoft Exchange product such as Exchange 5.5 to Exchange Server 2010.
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management products and is intended to provide a centralized mechanism for deploying and managing virtualized fabric and services across hybrid networks that can include on-premises and hosted datacenters and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consultants can help organizations of all sizes with any aspect of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, show you how to migrate smoothly from older versions of VMM, develop processes for creating and installing virtual machines and hosts, implement fault-tolerant scale-out clusters, connect your datacenter infrastructure with public clouds, configure virtual switches and load balancers, write and refine PowerShell scripts, and assist you to evaluate the strategic business benefits of the latest technologies such as Storage Spaces Direct and Shielded VMs. Progent's hypervisor experts offer world-class Windows Hyper-V consulting and VMware vSphere support.
Progent is organized deliver comprehensive remote support for all major technical areas common to small business information networks and allows you to outsource an array of vital, on-demand support services including a part-time Chief Information Officer to provide senior-level IT design and negotiating capability, a Call Center for help desk support, proactive remote monitoring, spam/virus filtering as a managed service, project management for critical initiatives like site relocations oroperating system migrations, Cisco-certified experts for designing high-performance and robust network infrastructure, certified security engineers to ensure information safety and regulatory compliance, disaster recovery experts to design and document business continuity plans, and software programmers to create, enhance, or troubleshoot business application programs.
Microsoft Forefront Threat Management Gateway is based on the proven security capabilities of ISA Server and provides a centrally managed Internet gateway that delivers a one-server platform for an array of security functions including an multi-layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, Virtual Private Network control, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security reporting capabilities, allows customized reports powered by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be installed as a virtual server to cut expenses and enhance recoverability. Progent's Microsoft consultants can assist you to plan and execute test and production implementations; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; set up Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and provide continuing support and repair services. Progent can also help your organization to upgrade economically to Forefront Threat Management Gateway from any version of ISA Server.
Progent's productive atmosphere will make you a better consulting professional by enhancing your information technology skills and boosting the satisfaction of your clients. Progent delivers this commitment by recruiting the top consulting experts for you to operate with, providing a state-of-the-art system infrastructure, using specialized application utilities to enable the maximum level of support, and by optimizing proven business models for attracting and keeping customers.
Progent's Wi-Fi site survey services make it easy to design, deploy and troubleshoot a Wi-Fi LAN customized for your facilities, offering your business a WLAN that delivers the reception, performance, capacity, QoS, security, and roaming capability your company requires. Wi-Fi site survey services from Progent include online predictive modeling for designing a Wi-Fi LAN and onsite survey services for confirming, optimizing, and troubleshooting a functioning wireless LAN.
Progent can deliver a wide array of affordable online and onsite consulting services to help you to deploy, administer, and troubleshoot desktops and mobile devices based on Microsoft Windows, macOS/OS X, Apple iOS, Google Android, or Linux.