Remote Network Management and Monitoring

Progent's ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer protection for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP's solution delivers firewall protection, intrusion alerts, device control, and web filtering via cutting-edge prevention, detection, investigation, and response tools incorporated within a single agent managed from a single web console.

The streamlined architecture of ProSight ESP, designed from the ground up for hybrid cloud and virtualized environments, significantly reduces the resource overhead and performance degradation common to alternative anti-malware products. This architecture also cuts equipment costs by improving virtual machine consolidation. ProSight ESP provides these benefits while at the same time delivering top-of-the-line protection against sophisticated threats like ransomware and file-less attacks.

ProSight ESP is a managed security service offered at a low monthly subscription fee with a simple per-system licensing model that covers any server or endpoint, physical or virtual, and that can be scaled to any size. Installation, troubleshooting and other incidental professional services are not included with the subscription. Operating systems supported include Windows, Linux, macOS, Apple iOS and Android. A single agent handles any combination of virtualization platforms, cloud providers, operating systems and physical devices. Centralized scanning allows you to distribute anti-malware compute resources across multiple security servers to maximize protection and performance.

Progent's security and virtualization experts can help you plan and implement a cost-effective deployment of ProSight ESP that makes sense for your company and that helps you demonstrate compliance with government and industry data security requirements. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require immediate attention. Progent can also help you set up and test backup/disaster recovery processes such as ProSight Data Protection Services so you can recover quickly from a destructive security attack such as ransomware.

Key Features of ProSight Enhanced Security Protection
ProSight ESP uses the industry's leading unified anti-malware platform to provide multi-layered security for endpoints and Exchange mailboxes. Security featers include:

• Protection in depth with multi-layer endpoint security
• Anti-virus and anti-malware with advanced behavioral analysis
• Zero-day threat protection
• Application blacklisting and sandboxing
• Two-way firewall for Windows systems
• Integrates with VMware NSX to support the Software Defined Datacenter
• Device and content control for Exchange Servers including spam, phishing, content and attachment filtering

Endpoint Security Services
Endpoints protected by ProSight ESP include Windows, Linux, and macOS servers, workstations, and notebooks as well as Apple iOS and Android smartphones and tablets. Windows-powered systems are provided enhanced protection via a two-way firewall, intrusion detection, web access control and filtering, data leakage protection, plus application and device control. Minimal system overhead improves performance compared to competing security platforms, and seamless integration with Microsoft Active Directory simplifies the process of protecting unmanaged desktops and servers. Advanced heuristics use behavior analysis to detect zero-day threats in real time, blocking attacks that easily evade traditional signature-based security products.

ProSight ESP's cloud-based Control Center provides a single console for deploying, enforcing and managing security policies for all your endpoints of all types in all locations.

Security Services for Virtualized Environments
ProSight ESP offers comprehensive protection for virtualized datacenters and uses advanced multi-layered caching technology to deliver high performance. Low-footprint security services improve server consolidation by as much as 30% compared to older-generation AV platforms by reducing memory and storage requirements and minimizing CPU and I/O activity. Virtual machines running Microsoft Windows and major Linux distributions are protected on most virtualization platforms including Microsoft Hyper-V, VMware, Citrix, Red Hat Enterprise Virtualization with KVM, and Oracle. All virtual machines are protected against malware through file system, memory, process and registry scanning.

ProSight ESP's failover architecture for virtual security appliances eliminates single points of failure, ensuring high availability and consistent performance. Because VMs are protected by Security Servers, they need no local anti-malware scanning engines and definitions and are immune to AV storms.

In VMware environments, ProSight ESP takes advantage of NSX technology supporting the Software-Defined Data Center and integrates seamlessly with unlimited instances of VMware vCenter. This permits security management policy based on objects like resource pools, folders and distributed networking.

Security Services for Exchange
ProSight ESP integrates tightly with Microsoft Exchange Server to protect against threats like malware, spam and phishing. You can also filter emails that have attachments or content that do not comply with your company's security policies. ProSight ESP's web-based Control Center lets you create user groups so you can define different scanning and filtering policies for different categories of users such as sales vs. IT management. Among ProSight ESP's long list of configurable settings for Exchange is a domain IP check feature that can prevent spammers from spoofing the sender's email address and making an email appear as though it were from a trusted sender. You can also control options such as quarantine duration, whitelisting and blacklisting, filtering rules and rule prioritization, replacement text for scanned emails, max size of email attachment and content body, exclusions from filtering, and scan scheduling. ProSight ESP uses Microsoft's Exchange Web Services (EWS) to allow scanning the Exchange mailbox and public folder databases.

Download the ProSight Enhanced Security Protection Services Datasheet
To view or download a PDF datasheet describing the key features of ProSight Enhanced Security Protection, click:
Progent's ProSight Enhanced Security Protection Services Datasheet. (PDF - 91 KB)

Additional ProSight Managed Services Available from Progent
Besides ProSight Enhanced Security Protection, Progent's ProSight suite of network management services includes other low-cost, subscription-based managed services that let you outsource all the critical tasks associated with managing your information network such as backup/disaster recovery, infrastructure monitoring, email filtering, Virtual Machine hosting, and network documentation management. By establishing partnerships with leading technology providers, Progent is able to provide small and mid-size companies the advantages of the same cutting-edge remote network management tools used by some of the world's biggest companies. Managed services available from Progent include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior-based machine learning technology to guard physical and virtual endpoint devices against modern malware assaults such as ransomware and email phishing, which easily get by traditional signature-based anti-virus products. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to automate the entire malware attack lifecycle including protection, identification, mitigation, remediation, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

• ProSight Data Protection Services: Managed Backup and Recovery
  ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates and monitors your backup activities and allows rapid restoration of vital files, applications and VMs that have become lost or damaged due to hardware failures, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's cloud backup specialists can deliver world-class support to set up ProSight Data Protection Services to to comply with regulatory requirements such as HIPAA, FIRPA, and PCI and, when necessary, can assist you to restore your business-critical information. Read more about ProSight Data Protection Services Managed Backup and Recovery.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of top data security vendors to deliver centralized management and comprehensive security for all your email traffic. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with a local gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most threats from making it to your network firewall. This reduces your exposure to external attacks and conserves network bandwidth and storage space. Email Guard's onsite gateway device provides a deeper layer of inspection for inbound email. For outbound email, the local gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email traffic that stays within your corporate firewall. For more details, visit Email Guard spam and content filtering.

• ProSight WAN Watch: Network Infrastructure Management
  Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to map, monitor, enhance and troubleshoot their connectivity hardware like switches, firewalls, and load balancers as well as servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are always updated, copies and manages the configuration of virtually all devices on your network, tracks performance, and generates alerts when potential issues are discovered. By automating tedious management and troubleshooting processes, WAN Watch can knock hours off common chores like making network diagrams, reconfiguring your network, locating devices that need critical software patches, or identifying the cause of performance bottlenecks. Find out more about ProSight WAN Watch infrastructure monitoring and management services.

• ProSight LAN Watch: Server and Desktop Monitoring and Management
  ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) technology to keep your network running efficiently by tracking the state of critical computers that power your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your designated IT management personnel and your assigned Progent engineering consultant so any looming problems can be resolved before they can disrupt productivity. Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

• ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
  With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host set up and maintained by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the OS software, and the applications. Because the system is virtualized, it can be moved immediately to a different hosting solution without a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Documentation Management
  ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and protect information related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be alerted about impending expirations of SSLs ,domains or warranties. By updating and managing your IT documentation, you can eliminate as much as half of time spent looking for critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you’re planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need when you need it. Read more about Progent's ProSight IT Asset Management service.

Progent offers expertise for all endpoints and virtual machines secured by ProSight Enhanced Security Protection. Support services available from Progent include Windows 10 integration, Linux configuration, macOS support, iPhone and iPad integration and management, Android setup and management, Windows Hyper-V support, VMware vCenter configuration, and Citrix XenServer support. Progent's certified Microsoft Exchange Server consultants can help you integrate ProSight ESP with Exchange to protect you from email-borne threats. Progent can provide online and onsite consulting and troubleshooting support from Cisco-certified CCIE consultants to help you maintain, tune or expand your network infrastructure. If you have deployed a network model that uses both on-premises and public cloud resources, Progent offers the expertise of Microsoft Azure consultants, Amazon AWS consulting experts, and Google Cloud integration consultants to assist you to integrate a robust and easy-to-manage hybrid network.

ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size businesses to get an unbiased evaluation of the overall health of their IT system. Powered by some of the top remote monitoring and management platforms in the industry, and overseen by Progent's world-class team of IT experts, ProSight Network Audits show you how closely the deployment of your core infrastructure devices conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI like a more manageable Active Directory (AD) environment. Both versions also include a year of cutting-edge remote network monitoring and management. Benefits can include simpler network management, improved compliance with data security regulations, more efficient utilization of network resources, quicker troubleshooting, more reliable backup and recovery, and higher availability. Learn more information about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief interview with a Progent information assurance expert. The fact-finding interview is intended to help evaluate your organization's ability to counter ransomware or recover rapidly following an assault by a ransomware strain like Ryuk, Maze, Sodinokibi, Netwalker, Phobos, Lockbit or Nephilim. Progent will consult with you personally to gather information concerning your current antivirus tools and backup/recovery procedures, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply best practices to build an efficient security and backup/recovery system that reduces your vulnerability to ransomware and aligns with your business needs. For more information, visit Progent's ProSight Ransomware Preparedness Report.

Other Affordable Service Packages Available from Progent
To complement Progent's ProSight suite of subscription-based managed services, Progent offers value-priced one-off service packages to help small and mid-size businesses to evaluate or demonstrate compliance with internal, government or industry security standards. These budget-friendly services include security vulnerability assessment and stealth penetration testing. Progent also offers advanced disaster recovery preparedness consulting and business continuity planning consulting to ensure that you can continue your crucial business processes quickly after a catastrophic event.

Contact Progent about ProSight Enhanced Security Protection Services
To learn more about how Progent can assist your business to outsource an affordable and comprehensive security solution with ProSight Enhanced Security Protection, call 1-800-993-9400 or visit Contact Progent.