Progent offers live online training for a range of client apps and operating systems including Office and Office 365 Excel, Word, PowerPoint and Visio plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote instruction provides the benefits of conventional physical classroom seminars, including instant communication between clients and trainers, but avoids the costs of travel and the hassle of attempting to accommodate the schedules of multiple workers. Available to individuals or groups of all sizes, Progent's live online training permits the instructor to conduct the seminar from a remote office and the clients can be dispersed across an office or all over the country. Live online training utilizes proven teaching tools such as virtual white boards, electronic hand-raising, and shared applications. Sessions can be short and personalized to specialized topics or longer in duration and wider in scope.
Progent's Microsoft-certified ISA Server 2004 consulting experts have extensive backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for information systems with multiple offices, mobile workers, and mission-critical web applications. Progent's Microsoft Firewall experts can assist your small business in planning and deploying an installation of ISA 2000 Server or ISA Server 2004 that meets your network security requirements without overly limiting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later versions of Internet Security and Acceleration Server.
Progent offers cost-effective online support to assist businesses of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Amazon Glacier for value-priced long-term archiving. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, readiness assessment, architectural design, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery solutions, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN connections and can show you how to deploy all-cloud or hybrid cloud environments that seamlessly integrate Amazon AWS cloud services. Progent can provide as-needed consulting to help you to resolve complex technical issues or Progent can provide project management outsourcing or co-sourcing to help you move to the Amazon AWS platform on time and within budget.
Progent's Microsoft-certified Intune consultants can help your company to assess the business case for adopting Microsoft Intune for configuring and managing your web-facing mobile computers including laptops, phones, and tablets based on Windows, iOS, and Google Android. Progent can assist your company to configure policies, set up test systems to evaluate the benefits of Microsoft Intune for your network, install Intune across your enterprise, integrate Intune with System Center Configuration Manager for single-console change management, and troubleshoot your Microsoft Intune solution.
Progent’s Technical Response Center offers low-cost national extended hours online help for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals offer 24x7 telephone help and remote direct network access to troubleshoot and repair technical problems quickly and economically.
Altaro VM Backup software offers small and mid-size organizations a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud environments and also supports cost-effective cloud backup to Azure storage. Headline capabilities include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as short as five minutes for reducing your exposure to data loss, advanced encryption, item-level recovery capability for individual files and emails, support for Windows Server Cluster Shared Volumes and vCenter for handling large-scale environments, and support for Microsoft Volume Shadow Copy Service to back up online VMs without downtime. Progent is an Altaro partner and offers a wide range of services to assist you to design, install, optimize and troubleshoot a backup/restore solution based on Altaro VM Backup software.
Progent can assist your business in any and all phases of your upgrade to Microsoft Exchange 2016 such as planning HA system topology for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; determining storage capacity required for your VMs, mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; designing, configuring and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.
Application Publishing with ISA Server 2006 allows more control over intranet applications while enabling increased productivity by making these resources available to authorized remote or mobile users. Internet Security and Acceleration Server can protect corporate applications, services, and data throughout all network components with stateful packet inspection and powerful publishing tools. Progent's Microsoft-premier ISA Server consultants can help you design, deploy, configure, and maintain ISA Server 2006 on your system so your company benefits from a highly functional and affordable balance of security, convenience, and performance.
Progent's UNIX family support services provide small companies and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of experience offers you a convenient one-stop source to help you create and maintain a secure and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
The ProSight Ransomware Preparedness Report is a low-cost service based on a phone interview with a Progent information assurance expert. The interview is designed to help assess your organization's preparedness either to block ransomware or recover quickly after a ransomware incident. Progent will work with you personally to collect information about your current AV defense and backup/recovery procedures, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow industry best practices to build a cost-effective security and backup system that reduces your vulnerability to ransomware and aligns with your business needs.
SQL Server 2005 offers indispensable, standardized tools to computer experts and network users, lessening the complexity of designing, deploying, administering, and using enterprise data and analytical programs on platforms ranging from mobile devices to enterprise information networks. The complexity and integration demands of Microsoft SQL Server 2005 require a network consulting firm with real-world expertise and broad knowledge in planning and building data-driven, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft technology, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Progent's Microsoft-certified Windows 2000 Server consultants can provide network help and IT consulting services for the entire family of .NET Enterprise Servers, Windows 2000 Server, and Windows Server 2003. Progent's Microsoft Windows Server 2000 configuration, optimization, and support offerings include system planning, deployment, project management, local and off-site technical support, Help Desk outsourcing, expert security consulting, full service outsourcing, and cost-effective co-sourcing.
Progent's Private Cloud Hosting and Management outsourcing offers complete hosting of a small organization's servers in an environment that gives the maximum level of availability and scalability and is in addition easy to transfer to any data center. Progent's Private Cloud Hosting services are built on proven virtualization platforms that allow small and midsize companies with mixed- platform IT systems to save dramatically on the costs of capital equipment, system maintenance, and network administration while benefiting from world-class reliability and an unprecedented level of vendor independence.
Progent's Cisco certified wireless networking consultants can provide economical remote and onsite help for legacy and current Wave 2 Aironet Wi-Fi access points and Progent can help your business to plan and manage Wi-Fi environments that incorporate indoor and outdoor/ruggedized Aironet access points.
Progent's Symantec experts can assist you to support legacy Symantec firewall and VPN products including the Raptor and VelociRaptor line or help you migrate to newer firewall/VPN technology. Progent can also help you design and implement a complete security strategy that can incorporate firewall/VPN appliances and utilities, outsourced security and network protection services, server and application monitoring products, and formal policies and enforcement procedures. Progent has the expertise to be your one-stop resource for continuing technical support, administration, training, and security expertise.
Progent can provide affordable remote access to an Oracle MySQL administrator or application developer and can help organizations of all sizes to configure and support MySQL within a dependable IT environment that offers advanced performance, expandability, and security. Progent also has proven skill helping businesses migrate applications from Oracle to MySQL.
Network monitoring ordinarily involves tracking a network’s resource usage to help identify throughput bottlenecks or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring tools that run under Linux and can be deployed to observe mixed-platform networks where Linux and Windows operate together. Progent's network integration engineers can show you how to take advantage of both these tools to optimize and troubleshoot your network. Progent's UNIX support professionals offer small companies and developers help with administering and supporting UNIX/Linux and Solaris networks that coexist with Microsoft-based products.
If your company does not need urgent remote support but expects to need assistance with your network in the near future, you can save time and money and guarantee that the appropriate expertise will be available when you require it by contacting a Progent sales specialist and registering as a customer. For more information, phone 800-993-9400 or email information@progent.com.
Progent's Cisco-certified Wi-Fi technology experts can assist organizations to configure, administer, and troubleshoot Cisco wireless products including Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Progent can assist you to understand the many subscription plans offered with Office 365 and integrate your information network with Office 365 in a way that delivers maximum business value. Progent offers expertise with multi-platform networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to create and manage hybrid solutions that seamlessly combine local and cloud-based products and services.
Progent believes that a well architected and executed information system can be a vital factor for enabling any company's growth, and we follow this philosophy in our corporate system environment. Progent has created a zero-downtime virtual office network that allows our staff engineers and authorized contractors to deliver fast and efficient support, cooperate closely on sophisticated jobs, and gain from career and personal growth by acting as a member of a dynamic company ethos of personal drive and independence.
Progent’s Microsoft certified consultants offer small and midsize companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers include an advanced application-layer aware firewall that can protect your business system from attack by external and inside threats. Forefront Threat Management Gateway and ISA Server provide deep examination of Internet protocols such as Hypertext Transfer Protocol, which allows these products to detect many threats that can elude ordinary firewalls. The integrated firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your IT protection through experienced design and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified engineers can assist your company to install Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or upgrade smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.
Progent can provide the support of an accredited consultant with expertise integrating technology from the major video conferencing/telepresence providers including Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist your company to design, configure, upgrade, or maintain a telepresence environment that protects your investment and maximizes the strategic value of your IT system. Progent can also provide the services of infrastructure engineers who can assist companies of any size to build and troubleshoot a communications network that provides the performance, reliability, security, and scalability you need to support your telepresence environment.
For corporations with branch offices in California or any region covered by Progent's consultants, Progent's Microsoft-Certified network consulting professionals and authorized Cisco network consultants can provide a range of network consulting services including project planning, SOX compliance, office moves, enterprise security, system design, on-site or phone-based branch office support, and troubleshooting for collocation hosting environments. A Progent IT architect can show you how to design a multi-site information system that makes efficient use of colocation services and Internet data centers. Progent’s Microsoft Certified consultants can help major corporations design, deploy and maintain massive rollouts of updated releases of Microsoft technology including Enterprise Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progent’s CCIE and CCNP consultants can assist you to deploy Cisco products for connection solutions that combine basic, high-performance, integrated, and wireless networking.
Progent's ProSight portfolio of managed IT services are intended to provide businesses who have small in-house network administration and support staffs with low-cost help from world-class management platforms and technical experts. Advantages of Progent's ProSight catalog of managed IT services include predictable network maintenance costs, automation of common administrative processes, ongoing adoption of the latest technology, smooth migration from older technology to up-to-date solutions, close fit between information technology with strategic goals, access to seasoned network consultants, and freeing up management to concentrate on business instead of ever-changing information technology.
Progent is organized deliver in-depth online support for all major technologies common to today’s small business IT networks and allows you to outsource a variety of vital, on-demand support services including a temporary CIO to offer advanced planning and budgeting capability, a Call Center for help desk support, proactive remote monitoring, spam and email-borne virus protection as an outside-the-firewall service, project management for critical projects like site moves oroperating system migrations, Cisco-certified consultants for building and maintaining high-performance and robust infrastructure, security specialists to verify data protection and compliance, disaster recovery specialists to create business continuity plans, and software programmers to create, customize, or troubleshoot mission-critical application programs.
Progent can assist your business to evaluate the many subscription plans offered with Office 365 and integrate your information network with Office 365 so you realize maximum business value. Progent supports multi-vendor environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help you to build and maintain hybrid ecosystems that transparently integrate on-premises and cloud-based resources.
Progent has been delivering SharePoint support since the initial SharePoint product was published over a a dozen years, and Progent has the scope of IT knowledge to help businesses of all sizes to design and carry out a SharePoint Server 2013 deployment and develop SharePoint Server 2013 applications that add substantial business benefit to your information network. Progent's Microsoft-certified consulting team can help you to assess the business advantages of migrating to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from a different collaboration solution; decide whether an in-house, online or hybrid configuration is best suited for your busi9ness; and pick the right version of SharePoint 2013 for your applications. Progent can provide comprehensive project management outsourcing or can help in individual jobs associated with your SharePoint 2013 migration.
Progent provides three essential types of Contact Center services including Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft professionals offers your customers instant access to a reliable support group with extensive experience delivering phone support and remote access troubleshooting for networks powered by Microsoft technology. Progent's concentration is on earning the support Call Center a positive reputation as a key contributor to company performance. Progent's target is to fix rather than simply report problems.
Progent can show you how to plan and execute an efficient move to Microsoft Dynamics GP/Great Plains so that you retain your data, strengthen your security, enhance your analytics, take full advantage of Microsoft Office integration, and minimize productivity interruption by designing and executing a smart migration strategy. Progent can also help educate new Microsoft Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can enhance your financial reports and management analytics by offering Crystal Reports help, FRx assistance, and Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to create custom business applications and eCommerce solutions that work seamlessly with Microsoft Dynamics GP.
Progent can assist you in any and all phases of your migration to Exchange Server 2016 such as planning high availability architecture for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; specifying mass storage capacity required for your VMs, mailbox databases and logs; configuring HLB for high-availability client access services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Cisco CCIE network infrastructure experts can assist you to set up, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone consulting, and CUCM/CallManager software expertise.
Progent's Citrix-authorized consultants can help your company to understand the business benefits of XenServer as well as additional Citrix products, and can assist you to design, test, execute, troubleshoot, and support a XenServer installation. Progent can also analyze your current Citrix technology environment and show you how to enhance resource utilization, responsiveness, protection, uptime, and recoverability.
Progent's Microsoft-certified consultants can assist you to streamline desktop PC software update management by providing expertise with management solutions that include System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that incorporates more than 25 years of experience helping manufacturing, distribution and service companies to manage complicated supply chains and improve the efficiency of critical processes to get products to market quickly and adhere to customer commitments consistently. Progent can provide the skills of an ERP consultant with more than 20 years of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or onsite consulting that can range from occasional guidance to solution planning and project management. Sample services offered by Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, debugging, data conversion, Excel and SQL integration, disaster recovery planning, and DBA services.
If your company is producing UNIX-based applications on a network that has MS Windows-based processors, PCs, and office applications, Progent offers full-service network support outsourcing that allows you to concentrate on your area of high-value expertise without the constant hassle of managing your business network. Through the use of smart network monitoring and by providing online and on-site assistance as your business needs it, Progent offers an affordable solution for supporting an IT system that provides high dependability, security, and efficiency. Progent's developer assistance services include comprehensive network support outsourcing, virtual server infrastructure, remote and in-person service and troubleshooting, proactive network monitoring services, and Contact Center support.
Cisco's wireless IP phones are industrial-grade wireless devices intended for professionals who are mobile within campus, warehouse, retail or other environments where IT management wants user endpoints that offer more control, security and ruggedness than is possible with the Bring-Your-Own-Device style of mobile collaboration. Creating solutions with Cisco's wireless VoIP phones typically demands that IT teams set up and fine tune many components of your wireless infrastructure such as access points, switches, wireless LAN controllers, and network management tools. Progent's certified consultants can provide online and on-premises assistance to help you build and manage a Cisco wireless IP phone solution by delivering integration services that range from troubleshooting the configuration of an IP phone or access point to offering project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.
Widows Server 2012 R2 Hyper-V advances the power of virtualization in critical areas including multitenancy, flexible infrastructure, cloud readiness, scalability and throughput, and high availability. Progent's Microsoft-certified consultants can assist your company to take advantage of Hyper-V to deploy and manage virtual servers to reduce IT costs and improve availability.