Progentís data center support services are intended for businesses with hardware located at Internet Data Centers or data center collocation hosting sites and requiring timely on-premises help at the colo facility as well as remote help from Microsoft and Cisco Certified experts. Progent offers a complete range of Internet Data Centers and IDC and co-location consulting services such as system topology evaluation, Windows and UNIX server installation and maintenance, troubleshooting for server and communications infrastructure, design and installation of zero-downtime configurations, defining and implementing layered security defenses, firewall configuration and support, configuring load balancing environments, and planning high-availability server and storage cluster configurations.
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that opens the door to the rapid development of cutting-edge high-end programs that can provide your business a critical competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the ability to communicate across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft integration, ensures you success in planning, installing and managing Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET platform.
Progent can provide affordable remote consulting to help your business to plan, configure, and troubleshoot any facet of your iPhone and Windows integration efforts and is available for quick tasks to help you get past occasional technical bottlenecks or long-term engagements to help you finish business-critical projects on schedule and within budget. Progent has expertise in on-premises, cloud-based, or hybrid environments and can help you build or support a resilient, protected and efficient network infrastructure that is best suited to your mode of computing. Progent also offers remote and onsite training to show you how to manage and use your iPhones and iPads in a secure, collaborative ecosystem that maximizes the strategic value of your IT network.
Our compensation structure is based on contribution, so just like being an independent consultant, your earnings are directly tied to your work effort. Certain Progent consultants focus on quality of life and choose to work at a more relaxed pace, utilizing our flexible calendar to pursue individual enthusiasms like hiking, car racing, snow boarding, surfing, vacations, or spending private time with family and acquaintances. Others take advantage of the opportunity to earn big dollars through hard effort and extended hours. Progent completely encourages either side of the spectrum and any point in between.
If your business has a UNIX or Linux environment or a mixed-platform network, Progent's CISM, CISSP and ISSAP-certified security specialists can help your whole organization in a broad array of security areas such as security management practices, security design and models, connection management products and techniques, software development security, business processes security, physical security, telecommunications, network and Internet security, and workplace recovery preparedness. CISM and ISSAP stipulate the fundamental skills and worldwide standards of knowledge that network security professionals are required to possess. These certification give executive management the confidence that those who have achieved their CISA or CISSP certification have the experience and theory to deliver effective security management and consulting services.
Progent uses a sophisticated support reporting system that stores and formats detailed documentation for all delivered services. Unlike some independent consultants or small service firms who offer minimal documentation or specifics of services performed, each service provided by Progent is accompanied by full documentation. Every Progent consultant has use of the support reports transmitted by every consultant to every customer. The practice of detailing and archiving support records allows more efficient support and avoids a variety of common problems such as when a support customer is virtually held hostage to a consultant who refuses to release vital service information.
Progent provides several essential types of Help Desk services : Microsoft Helpdesk Outsourcing Services, Virtual Help Desk Services, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco experts offers your clients easy access to a reliable technical group with extensive experience delivering phone support and remote access repair for networks powered by Microsoft technology. Progent's focus is on giving the support Call Center a respected reputation as a solid contributor to company performance. Progent's goal is to resolve rather than simply record problems.
Progent's UNIX family consulting services offer small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise provides you with a convenient one-stop consulting firm to show you how to create and manage a secure and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Microsoft Exchange and Macintosh computers can work together efficiently. Progent's Mac and Microsoft premier consultants can help you install Microsoft Entourage and Exchange so your Apple Macintosh users can work closely with teammates who use Microsoft Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh systems can coexist, allowing Mac users to receive and send email, examine the Exchange global address list, import addresses, synchronize calendars, and alert fellow workers to conferences with your Exchange account. Progent will verify that your Microsoft Server is appropriately set up and that LDAP and Outlook Web connectivity are enabled. Progent also can provide specialized one-on-one Entourage training.
Progentís Cisco-Certified network experts offer experienced PIX Firewall consulting services covering design, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector attack security, and secure connectivity services. Ranging from small, easy-to-install desktop devices for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls provide a healthy level of security, speed and availability for information networks of all sizes. PIX firewalls are based on a proven, purpose-built operating system, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and networking services, including advanced application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible administrative solutions. Progentís network consultants can show you how to choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent can provide the support of a certified VMware VCDX expert to help your organization design, configure, administer and troubleshoot VMware vSphere-powered virtualization ecosystem for local datacenters, cloud environments, or hybrid cloud systems. Progent can provide advanced expertise for installing and integrating VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery. Progent offers in-depth understanding of VMware vCloud Director, vRealize Automation, vRealize Orchestrator and vCloud Suite used for managing private and public cloud and hybrid cloud solutions that deliver maximum availability, data security, and application mobility.
If your business does not need immediate online help but expects to need technical services with your information system soon, you can save time and expenses and guarantee that the appropriate IT skill will be ready when you want it by contacting a Progent sales specialist and signing up as a client. For details, phone 800-993-9400 or send email to firstname.lastname@example.org.
DoubleTake/Carbonite Software publishes a selection of products intended to deliver small and midsize companies a variety of cost-effective alternatives for replicating and recovering business-critical applications including Exchange, SQL Server, RIM Blackberry, and SharePoint. Progentís business continuity planning experts have extensive backgrounds incorporating DoubleTake/Carbonite technology into small business information systems to create an advanced state of fault tolerance and business continuity capability at an affordable cost.
Progent offers nationwide remote help and consulting services for businesses who operate networks powered by variants of the Linux OS or whose information systems feature a combination of Linux platforms/Linux and Microsoft technology. Online network consulting offers optimum leverage for your information technology budget by extending user efficiency and shortening the time billed for network repair services. Advanced remote access technology and skilled technicians and consultants combine to enable Progent to handle the majority of network problems without squandering time and expense by traveling to your location. In most of cases your network issues can be remediated by telephone or via a mix of telephone support and remote network analysis. Progent can make available Cisco certified CCIE infrastructure engineers and CISA and CISM premier security specialists to help with the most challenging network problems.
Ubiquiti's UniFi line of Wi-Fi network devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi devices installed across multiple sites with any number of APs can be remotely provisioned and administered using Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, tuning, debugging, monitoring, and analytics. Progent can provide the expertise of veteran Wi-Fi professionals who can assist you to assess the benefits of Ubiquitiís UniFi technology for your environment and help you to plan, install, manage, and troubleshoot your UniFi ecosystem.
Progent offers affordable remote consulting to help companies to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.
Progent's Test and Training Lab at the QTS Colocation Center is available for testing line-of-business applications, developing cost-effective system upgrade procedures, assessing and tuning performance, planning or validating disaster recovery strategies, resolving compatibility issues, and building training environments for new products and technologies. For Progent customers without sufficient internal resources to configure proper test environments, Progent's Test and Training Lab cuts capital costs and technical risk and helps keep critical network projects on schedule.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to provide web-based control and comprehensive protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This reduces your exposure to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of inspection for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The onsite security gateway can also assist Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.
Progent's Juniper-authorized NetScreen engineer can help your company to install and optimize NetScreen 5200 and 5400 routers, upgrade from previous NetScreen products to the latest Juniper products, and troubleshoot network infrastructure problems in Juniper-only or mixed-technology systems.
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small organization's servers in an environment that delivers the maximum level of dependability and expandability and is also simple to move to any data center. ProSight Virtual Hosting and management services are based upon mature virtualization architectures that allow small and midsize businesses with multi- platform environments to economize dramatically on the expense of capital investments, system maintenance, and IT management while achieving world-class fault tolerance and an unmatched level of vendor flexibility.
Progent's Microsoft-certified SharePoint consultants can provide affordable online and onsite expertise, application development, and technical support services for organizations of any size who want to upgrade to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.
Progentís Microsoft-expert engineers can help your organization to enhance your workstations from 32 bits to 64 bits. Progent can assist your company to calculate the risks and benefits of migrating to 64-bit PC desktop processing, design an affordable upgrade process that reduces business disruptions, and offer inexpensive, professional online support to aid your company to configure 64-bit desktop operating systems and application programs on your existing computers.
Small to mid-sized companies can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and in addition have fast access to Progentís Microsoft and Cisco Premier network support experts. With Progent's affordably priced IT service programs, small and midsize organizations can select a simple Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager to provide small company networks enterprise-class availability, security, and productivity.
Progent's Cisco-certified IT professionals can help you create an affordable, fault tolerant Internet configuration solution that can deliver 24x7 Internet connectivity through a broad array of fault tolerant Internet access products and services including non-stop BGP, transparent fail-over, and multiple Internet Service Providers. Progent offers CCIE professionals to help you utilize the most current technology for 24x7 Internet connections to implement an economical, completely redundant Internet network with automatic failover and other capabilities to create zero-downtime Internet availability.
Progent is one of the most qualified IT consulting companies for integrating email systems powered by Microsoft Exchange 2000. Progent specializes in helping small and mid-size businesses receive the full advantages of Exchange 2000 for common situations such as upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 Server management.
The complexity and connectivity requirements of Microsoft Windows Servers requires an IT consulting team with hands-on expertise and broad familiarity with planning and building cohesive, end-to-end network technology solutions. The experience of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your strategic objectives. Progentís consulting support can assist you with planning, deploying, administering, and troubleshooting Windows Server systems that maximize the productivity of your IT network. Progentís consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other clients.
Progent offers cost-effective online consulting to assist companies to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can help you with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design, testing, configuration, administration, performance tuning, software license management, backup/restore mechanisms, and security.
Progentís team of Microsoft and Cisco Premier experts average longer than ten years of real-world professional experience, at the forefront of IT support, performing a wide range of IT tasks for an extensive mix of businesses. Each Progent consultant shares a refined set of personal best practices which are combined into company-wide leading practices training that Progent instills in its consulting personnel. This ensures that you get not just expert IT skills, but also a support engineer with field-tested approaches for applying technical knowledge to resolve real-world IT problems quickly.
To deliver cost-effective network support for small companies, Progent has developed full-service computer outsourcing plans that offer small organizations quick access to technical expertise without requiring you to hire, educate, and manage a large in-house computer support staff. Progentís IT outsourcing packages offer you an economical alternative for building a secure and reliable system for your important Microsoft Windows business productivity products including Microsoft Office XP and Microsoft Office 2003.
Progentís IT outsourcing packages provide economical network consulting for small organizations. Whether it includes designing system infrastructure, creating an in-house Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your network, or developing a web-based eCommerce application, outsourcing your IT engineering services can reduce costs and eliminate uncertainties, allowing network service expenses to increase in a more moderate and controlled fashion than is feasible by assembling a bulky, all-purpose in-house IT staff. Progentís Outsourcing White Paper and flyers explain how Progent can enable you to build a protected and highly available system architecture for your vital business software powered by Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Progent is among the most expert information technology support firms for integrating e-mail systems powered by Exchange 2000 Server. Progent specializes in helping small businesses derive all the advantages of Microsoft Exchange Server 2000 under typical situations such as upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server support.