Progent's managed services for software and firmware patch management provide businesses of any size a versatile and affordable solution for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your servers, endpoint devices printers and scanners, network appliances like switches and Wi-Fi access points, and Internet-of-Things (IoT) devices such as sensors and health monitors.
Progent's Cisco wireless VoIP phone configuration and troubleshooting experts offer online and onsite assistance to help you build and manage a Cisco wireless IP phone deployment by providing services that range from troubleshooting the set up of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.
Cisco's Small Business 100, 300 and 500 series of access points are Linux-powered devices designed as value-priced Wi-Fi APs for light workloads. Progent's Cisco CCIE wireless infrastructure experts offer remote or onsite integration and troubleshooting support to help you to plan, configure, update, tune, administer and troubleshoot Cisco Small Business wireless access point deployments of any scale or topology.
Progent's consultants offer Mac users a variety of services such as workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Microsoft Entourage and email help, security services, and one-on-one education. Progent can help businesses to upgrade to macOS from OS X or other earlier editions of Apple Mac OS X and Progent can offer expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with Apple iPhone support and Apple iPad synchronization, or migrating to iCloud services. For computer networks built exclusively on Mac OS X or for networks with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of designing, integrating and supporting a network environment that is available, safe, efficient and able to achieve your organization's objectives.
Progent can assist your business in any and all facets of your migration to Microsoft Exchange Server 2016 including designing high availability (HA) architecture for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; determining storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for fault-tolerant client access services; planning, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds developing Microsoft-based security designs for information systems with many locations, mobile users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small company plan and deploy an installation of ISA Server 2004 that supports your IT security needs without restricting your network.
ProSight ECHO Data Protection Services from Progent offer small and mid-sized businesses a low-cost and fully managed solution for cloud backup/disaster recovery. ProSight Data Protection Services automates and monitors your backup processes and allows fast restoration of vital files, applications and VMs that have become unavailable or corrupted due to component breakdowns, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's disaster recovery specialists can deliver advanced support to set up ProSight DPS to be compliant with regulatory requirements such as HIPAA, FINRA, and PCI and, whenever needed, can assist you to restore your business-critical data.
Progent's Citrix experts can assist your organization to evaluate the potential strategic value of the available editions of Citrix Essentials for Hyper-V, assist you to use Citrix management tools with your Microsoft Hyper-V environment, and demonstrate to you how you can use Citrix Essentials for Hyper-V to enhance the performance, uptime, consistency, and fault tolerance of your virtual environment while reducing the cost of equipment and support and simplifying administrative tasks.
Progent can assist small and mid-size companies to set up collaborative solutions to permit their at-home workforce to benefit from positive teamwork with fellow workers and other stakeholders.
Progent's Citrix-certified experts can assist you to design, install, administer, and support a virtual application delivery system built on XenApp. Progent's Cisco-certified CCIE network engineers can show you how to optimize your network for distributing server and client-side applications, and Progent's datacenter support consultants can help your organization to manage and maintain a remote datacenter that features high uptime, advanced security, and rapid disaster recovery.
Progent's expert support team can show you how to design and implement an efficient in-place Exchange Server 2003 migration strategy that minimizes network disruption, simplifies ongoing support demands, and makes your Exchange Server 2003 easy to manage. For complicated multiple server or multi-site migrations, Progent offers the background to finish your move quickly and economically. Progent's Exchange Server 2003 support, repair, and consulting services include assistance with the configuration of third-party enhancements of Microsoft Exchange Server 2003 that are best aligned to your business needs.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies over 25 years of background assisting manufacturing and distribution companies to simplify complicated supply chains and improve the efficiency of key processes to bring products to market fast and meet customer schedules dependably. Progent offers the skills of an ERP specialist with more than two decades of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or onsite services that can range from as-needed guidance to solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, CPQ, web site integration, technical support, data conversion, Microsoft 365 integration, disaster recovery planning, and database administration.
Progent's ProSight Virtual hosting services offer small and midsize businesses a range of advantages including lower capital expenditures, reductions in operational expense, improved executive focus, enterprise-class protection, enhanced availability, and regulatory compliance.
For large businesses, Progent can leverage internal IT groups by offering extensive background in deploying critical Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server help. For the national or worldwide businesses with branch offices, Progent can act as a transparent local extension of enterprise network management. Progent's enterprise support services include corporate-wide security, online branch office support, system architecture, Sarbanes Oxley conformance, project management, and top-level service for multi-site network environments powered by Enterprise Windows. Progent can offer field consultants and specialists to assist with a site relocation or branch move, or a system architect to assist with building or using an Internet Data Center or co-location site.
ProSight IT documentation management Consultant Services
Microsoft Windows Server 2012 R2 Hyper-V improves server virtualization in key areas such as multitenancy, agile network infrastructure, cloud readiness, expandability and throughput, and high availability. Progent's Microsoft-certified consulting experts can help your company to take advantage of Windows Server 2012 R2 Hyper-V to deploy and maintain virtual servers to cut IT costs and improve productivity.
Microsoft Office Communications Server delivers IM and presence in a scalable, enterprise-grade package featuring enhanced security, transparent compatibility with popular Microsoft software, an expandable, standards-based development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can realize cost savings and improved business efficiencies, increased individual productivity, and better IP protection with this easy-to-manage, fault-tolerant IM platform. Successful implementations of Office Communications Server require careful planning and thought prior to roll out. Progent's Microsoft-certified professionals can provide the skill needed to deliver all the advantages of Microsoft Office Communications Server across your whole organization.
Progent's Symantec consultants can help you maintain legacy Symantec firewall and VPN appliances including the Symantec Raptor and VelociRaptor family or help you migrate to current firewall/VPN solutions. Progent can also enable you to design and execute a complete security strategy that can include firewall and VPN devices and utilities, outsourced security and network defense services, system monitoring software, and formal policies and processes. Progent has the skill to be your single source for continuing network support, maintenance, training, and security expertise.
Progent's experienced Cisco IT security consulting professionals provide high-level PIX Firewall and ASA Firewall consulting services including infrastructure design, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers strong user and software policy enforcement, mutlivector attack defense, and safe connectivity services. Ranging from compact, easy-to-install desktop devices for small and home businesses to modular enterprise-grade appliances, Cisco PIX and ASA Firewalls offer advanced security, performance, and high availability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, specially designed operating system, eliminating common OS-specific security gaps.
Progent's Juniper Networks-authorized network engineer can assist your company to design and deploy Juniper Firewall/VPN platforms, enhance and support your infrastructure, and upgrade smoothly from discontinued devices to current releases. Progent's Junos OS engineers can also provide expertise with Juniper's flagship network operating system to help your business to simplify the management and strengthen the protection of your Juniper VPN devices firewalls, and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help you maintain environments that incorporate a combination of Juniper's software platforms.
Cisco's Catalyst Wi-Fi controllers streamline the administration of Wi-Fi LANs by unifying the provisioning and management of Wi-Fi access points, tuning wireless performance by limiting the impact of radio frequency congestion, enhancing wireless uptime with fast auto-failover, and hardening data security by identifying threats and filtering network traffic according to user type and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controllers to manage Wi-Fi LANs of any size. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi environment or implement a smooth migration to Cisco's modern Wi-Fi controller solutions.
Progent's Duo service plans incorporate Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo supports single-tap identity confirmation on iOS, Google Android, and other personal devices.
Microsoft Dynamics GP software offers analysis and reporting features that let you track all operations, revenues and expenses, and market patterns with integrated drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP reporting consulting expertise can enable you to create reports that allow you to analyze your business more thoroughly, turning raw data into useful business information. Progent is able to improve your reporting and analytics by offering Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to offering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and application experience with VBasic, XML and other development environments in order to deliver custom line-of-business software development and eCommerce applications that work seamlessly with Dynamics GP/Great Plains.
Progent's Symantec experts can help you maintain discontinued Symantec firewall and VPN products such as the Symantec Raptor and Symantec VelociRaptor line or help you upgrade to newer firewall/VPN solutions. Progent can also help you design and implement a complete security plan that can incorporate firewall/VPN appliances and utilities, managed security and network defense services, server and application monitoring products, and documented policies and processes. Progent has the skill to be your one-stop resource for continuing technical support, maintenance, training, and security consulting.
Progent makes use of the Flexential Tampa colocation center primarily to provide private cloud hosting. Progent has a team of IT consultants located in the Tampa area, and Progent also offers remote expertise from Progent's nationwide roster of Microsoft-certified consultants, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware specialists, and senior disaster recover planning consultants. Progent can also help you to plan and carry out a move to the Flexential facility by providing services like planning solution configuration, specifying hardware components, system configuration and testing, debugging, setting up remote network management, and training your IT support team.
Progent's Microsoft-certified consulting experts have over 10 years of background designing, deploying, enhancing and repairing SCOM solutions and offer companies of all sizes advanced remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to design an architecture for SCOM 2012 servers that provides the performance and availability required to monitor your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs based on leading practices for tracking network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can deliver responsive online or onsite technical support to assist you to fix serious issues detected by System Center 2012 Operations Manager.
Progent's seasoned application designers and programmers can assist your business to build customizations to Microsoft Dynamics GP/Great Plains that support the unique requirement of your business without losing the benefits of Windows integration. Progent can also provide expertise with a selection of software development tools that can be used to build user-interface and data integrations with Microsoft GP/Great Plains. These integration tools include Microsoft Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
Progent's SonicWall firewall consultants can show you how to configure, manage, and tune SonicWall firewall/VPN products including the newer SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into an end-to-end security plan and build protection into your business practices.
Progent's Cisco wireless VoIP phone configuration and troubleshooting consultants offer remote and onsite support to help you build and administer a Cisco wireless IP phone deployment by delivering integration services that can range from troubleshooting the set up of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi architecture of an entire campus.
If your company is producing Linux-based applications in an environment that includes MS Windows-based processors, desktops, and office applications, Progent offers comprehensive information technology outsourcing that frees you to focus on your field of high-value know-how without the constant distraction of maintaining your business network. Through the use of automated server monitoring and by providing remote and in-person support when your company needs it, Progent represents an affordable way for supporting an IT system that provides excellent availability, security, and efficiency. Progent's UNIX/Linux developer assistance offerings feature full-service network support outsourcing, virtual server infrastructure, remote and in-person service and troubleshooting, proactive network monitoring, and Contact Center outsourcing.
Progent's team of application experts can provide in-depth consulting, software development, integration help, and webinar classes for popular applications that address vital areas including ERP and MRP, financials, management reporting, web application design, and the Microsoft Office family of business productivity software. As a Microsoft Partner with years of experience providing advanced consulting and troubleshooting support online, Progent can assist small businesses throughout the U.S. to save the lost productivity and expense associated with travel and on-site activity without compromising the effectiveness of consulting services.
Progent can assist you to create, install and manage a backup solution built around MSP360 Backup software to protect your IT assets hosted on any major public cloud. Progent can provide end-to-end monitoring and remote management to protect against data loss resulting from human miscues, software errors, ill-intentioned insiders, and external assaults like ransomware.
Progent's Microsoft-certified Windows Server 2022 consultants can assist your company to design and carry out an efficient migration to Windows Server 2022 that features high availability and that is based on a self-hosted deployment architecture or a hybrid deployment model that integrates cloud-based Windows Server Online with a datacenter-based installation of Windows Server 2022.
The experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 11 years of work in Microsoft technology, assures you success in selecting the edition and set up of Windows 2003 Server that aligns best with your business strategy. Progent can also assist you with planning, installing, administering and supporting sophisticated IT solutions based on Microsoft Windows Server 2003, and can assist your migration from Windows 2000 or Windows NT.
Progent's data center IT services are designed for businesses with hardware located at Internet Data Centers or data center colocation hosting facilities and requiring timely on-premises help at the co-location site plus remote support from Microsoft and Cisco Certified experts. Progent provides a complete range of IDC and data center and colocation support services including network topology evaluation, Windows and Linux server installation and maintenance, tech support for server and communications networking, design and deployment of fault tolerant configurations, defining and implementing layered security structures, firewall integration and support, designing load balancing environments, and creating fault tolerant server clustering systems.