Colocation data centers allow businesses to share world-class data centers for hosting computer equipment that runs mission-critical applications and services. Progent's Microsoft and Cisco premier IT experts can assist your small business with all facets of your colocation strategy including selecting and moving to a colo site, creating network architecture, specifying hardware, on-site and on-line maintenance, setting up offsite system administration, and education your IT personnel.
Server growth wreaks havoc on IT budgets and administrative resources. Server reduction via a virtual infrastructure offers lower TCO of servers and quicker ROI, more leveraged use of physical computers, streamlined operations, enhanced network uptime, and easier management. Typical uses for virtual servers are hardware consolidation, economical platforms for mission-critical legacy applications running on obsolete operating systems, and inexpensive isolation of program development or evaluation environments from production systems.
Progent's Microsoft certified consultants can help you define and implement a smooth in-place Microsoft Exchange 2007 upgrade strategy that minimizes productivity downtime, reduces long-term support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-site upgrades, Progent has the experience to complete your move quickly and affordably. Progent's Exchange 2007 support, troubleshooting, and consulting offerings include assistance with the integration of third-party enhancements of Microsoft Exchange Server 2007 that are best aligned to your business needs.
Progent's Shared Call Center service allows your IT organization to split the load for Help Desk services transparently between your in-house IT staff and Progent's roster of seasoned desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the leading shared PSA platform for handling end-user service requests, ticketing, responsibility, status tracking, and metrics.
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small organization's production servers in a solution that delivers the maximum degree of availability and expandability and is in addition easy to transfer to any data center. ProSight Virtual Hosting services are built upon proven virtualization technologies that allow small companies with multi- platform environments to economize significantly on the expense of capital investments, infrastructure support, and network management while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor independence.
Progent has a long background delivering a full-spectrum of online IT support and emergency repair services to local governments and schools throughout the U.S. Progent is one of the pioneers in delivering advanced remote IT support and has provided network support to organizations in all 50 states. Online support eliminates travel expenses and resolves issues more quickly than onsite service calls.
ProSight Reporting is an expanding suite of in-depth reporting plug-ins designed to integrate with the top ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management platform that incorporates AI software and expert services to provide cutting-edge endpoint detection and response (EDR).
Progent's ProSight Active Security Monitoring incorporates cutting edge behavior AI tools from SentinelOne to guard endpoint devices and servers and VMs against known and new ransomware variants such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Microsoft CRM helps small businesses build profitable customer interactions. Integrated Sales and Customer Service modules allow employees to share information to help promote selling success and offer steady, efficient customer service. Progent can configure the optimal server and communications environment, including local and offsite wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MS CRM consultant who can help you integrate Microsoft CRM with your sales or customer service data.
If you want to revamp your production web site, create internal websites for purposes such as HR or employee education, design a powerful web presence for a new venture, or generate enterprise-class, data-driven custom web applications, Progent can provide talented and experienced web designers. Progent's experts can also help you build and manage a safe, robust server and communications network, including off-site and wireless connectivity, to support your web solutions.
Progent's business climate will allow you to become a better professional by improving your technical knowledge and boosting the loyalty of your customers. Progent makes good on this commitment by recruiting the top consulting talent for you to work with, offering an advanced network and communications infrastructure, running custom software tools to enable the maximum level of support, and by streamlining our business structures for attracting and maintaining clients.
Progent's Cisco-certified VoIP phone and video IP phone experts can assist you to configure, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from legacy VoIP devices to the latest media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously branded CallManager, or with Unified CM Express to create a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Cisco Unified Communications Manager applications such as Unified Communications Manager IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent can deliver support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP gateways, deploying ISR routers with CUBE VoIP networking capability, and designing Cisco UCS server clustering and Cisco SRST solutions for survivability.
Progent's National Support Center offers nationwide remote assistance for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Certified service experts offer telephone help and online direct computer connection to isolate and resolve network problems rapidly and economically. The scope of technical experience represented by Progent's staff of country-wide support professionals makes it possible to escalate even the toughest problems to qualified experts as required.
Progent's Microsoft certified consultants can help you design and implement an efficient in-place Microsoft Exchange 2003 migration strategy that minimizes network disruption, simplifies ongoing support demands, and makes your Exchange 2003 Server easy to manage. For complicated multi-server or multi-location migrations, Progent offers the background to complete your move rapidly and economically. Progent's Microsoft Exchange Server 2003 help, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor add-ons to Microsoft Exchange 2003 Server that are best aligned to your business goals.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to halt the spread of an active ransomware attack. Call 800-462-8800
Progent's Ekahau-certified Wi-Fi consultants can help your business to design, deploy, optimize, manage and troubleshoot a Wi-Fi network adapted to your environment. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF measurement.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help your business to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Progent's background delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to create specialized mission-critical applications and eCommerce environments that integrate transparently with Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting consultants can help you design reports that let you track your business more effectively, transforming uncooked data into valuable understanding of your company and customers.
Progent offers rapid remote access to Cisco CCIE network infrastructure consultants. Progent's CCIE consultants can connect to your network via advanced remote support utilities to deliver fast and economical analysis and remediation of critical network infrastructure problems.
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in offering best-in-class performance for SSL/TLS inspection. Progent's Fortinet firewall experts can assist you to configure your Fortinet FortiGate security appliances to protect all your digital resources at the network edge, within the data center, at branches, and in the cloud.
Progent's Microsoft certified consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2003 upgrade plan that avoids network downtime, simplifies long-term support requirements, and makes your Exchange 2003 Server easy to administer. For complex multi-server or multi-site upgrades, Progent offers the knowledge and experience to finish your project rapidly and affordably. Progent's Microsoft Exchange 2003 support, troubleshooting, and consulting services include assistance with the integration of third-party add-ons to Exchange 2003 Server that are best aligned to your business needs.
VMware's market leading Site Recovery Manager is a component of VMware vCenter that lets you define, automate and verify a repeatable runbook for restoring applications and services rapidly after an outage. SRM provides centrally managed and automated disaster recovery, application mobility, and transparent site migration, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for disaster recovery, updates and fixes and can generate audit reports to verify full service restoration, validate SLAs and demonstrate compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to help you to plan, deploy, test and manage a disaster recovery solution based on VMware SRM.
Progent's Duo services utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo enables one-tap identity verification with Apple iOS, Android, and other personal devices.
Progent can provide rapid remote support from Cisco-certified CCIE network infrastructure experts. Progent's CCIE experts can link to your network using powerful remote diagnostic utilities to provide fast and economical analysis and repair of urgent network issues.
Progent has two decades of background assisting small and mid-size companies to design, implement, tune, manage, and troubleshoot IT networks that incorporate a remote workforce.
Progent's Wi-Fi site survey and predictive modeling help you to plan, deploy and debug a Wi-Fi network optimized for your environment, offering you a WLAN that has the reception, performance, capacity, QoS, data protection, and hand-off capability your business requires. Wi-Fi site survey services from Progent include remote predictive analysis for planning a Wi-Fi network and onsite site survey services for confirming, tuning, and debugging a functioning wireless network.
Cisco's Catalyst Wi-Fi controllers simplify the management of Wi-Fi networks by unifying the configuration and control of wireless access points, optimizing Wi-Fi performance by reducing the impact of radio frequency congestion, enhancing wireless uptime with fast failover, and hardening data security by detecting cyber threats and filtering traffic content based on user type and location. Progent can help you to deploy Cisco wireless LAN controllers to manage wireless LANs of any size. Progent can help you to administer and debug your current Cisco-based Wi-Fi environment or carry out an efficient transition to Cisco's modern wireless controller technology.
Progent offers affordable remote support to help companies of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, testing, deployment, administration, performance tuning, software license management, backup/restore solutions, and security.
Microsoft SQL Server 2014 incorporates major improvements in critical areas including speed, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that works transparently across all types of applications including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and onsite services such as system design, deployment, administration, troubleshooting, and application development expertise to help organizations of any size to achieve fast return from their SQL Server 2014 deployment.
Microsoft Mac Office allows Mac users to run the world's most familiar office productivity programs. Progent's Apple-certified Mac consultants can help you set up Mac Office on a mixed-platform network combining Apple OS X and Windows computers so that Macintosh users can access the new capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with co-workers who run Microsoft Windows. Progent's engineers have expertise with both Mac and Windows technology and can provide service for environments that mix Mac with Microsoft Windows systems with complete resource sharing, or networks which intentionally restrict collaboration between Apple Mac and Windows systems.
Progent can supply small companies with an IT management professional who can function as a part-time CIO. This part-time CIO can offer long-term direction to help you integrate sensible IT products to improve business operations so they match more closely with your corporate goals. Your company can develop and install a well conceived information technology strategy without absorbing the cost of a full-time senior IT executive.
Progent can help you design, deploy, manage, and repair an efficient Wi-Fi LAN architecture, select sensible technology, and integrate access points, bridges, antennas, wireless controllers, and various wireless accessories. Progent can also help you build a complete 802.11x network security strategy that is well integrated with the security plan for your entire business network.
Configuration Manager automates software provisioning across multiple sites, centralizes security and compliance settings management, inventories network resources, guards against company data leakage, performs health monitoring, enables safe end-user self service, and offers a single control mechanism for administering multi-operating system networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration experts can assist businesses of any size with any facet of designing, installing, using and troubleshooting a System Center Configuration Manager solution for local, cloud, or hybrid environments.
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size business integrate and maintain Cisco's security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to administer and provide the versatility to evolve with your growing business needs. Progent's Cisco-Premier network consultants are familiar with Cisco's complete family of hardware and software aimed at eliminating information theft, virus and worm outbreaks, DDoS attacks, and other threats to your network. Progent can help you integrate Cisco technology to achieve secure access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a centralized user access control framework for user certification, permissions, and tracking from an easy-to-use Web interface.
After Hours Specialists network infrastructure documentation management
Progent's support services for patch management provide businesses of any size a flexible and affordable solution for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your servers, endpoint devices printers and scanners, network infrastructure appliances like routers and wireless access points, and Internet-of-Things (IoT) devices like sensors and health monitors.
Progent's Cisco-premier CCIE network experts can help you to maintain your existing PIX 500 or Cisco ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, configure, optimize, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services
Progent's Microsoft certified support team can help you design and deploy a smooth in-place Exchange Server 2003 migration plan that minimizes network disruption, reduces long-term service demands, and makes your Exchange Server 2003 easy to administer. For complicated multi-server or multi-location migrations, Progent offers the experience to finish your project quickly and affordably. Progent's Microsoft Exchange Server 2003 support, repair, and consulting services include expertise with the configuration of third-party enhancements of Exchange Server 2003 that are in keeping with your business goals.
Progent's staff of Microsoft and Cisco Premier Certified consultants average longer than ten years of real-world professional background, at the forefront of network service, executing a broad variety of IT projects for a large mix of clients. Each Progent consultant shares a refined collection of individual best practices that are incorporated into shared leading practices training that Progent instills in its support personnel. This means that you get not only expert IT capability, but also a consultant with proven methods for applying computer knowledge to repair real-world network problems quickly.
Progent's Cisco certified Wi-Fi experts can provide economical online and onsite help for both end-of-life and modern 802.11ac Aironet Wi-Fi access points and Progent can assist your business to design and maintain Wi-Fi environments that incorporate indoor and outdoor/ruggedized Aironet APs.
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to provide web-based control and comprehensive security for all your inbound and outbound email. The powerful structure of Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The cloud filter serves as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a deeper layer of analysis for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The local security gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter.
This page includes the latest updates on cybersecurity threats, fixes, and best practices. Contact Progent if your organization needs help defending your system against the latest cybersecurity threats.
Progent is seeking to find full-time, results-driven Microsoft accredited engineers with Microsoft Certified Systems Engineer certification; Cisco accredited system consultants with Cisco CCNP or CCIE credentials; security consultants with CISSP or CISM or equivalent security credentials; and high-end system design consultants with a background in mobile solutions, wireless connectivity, fault tolerance, disaster recovery, information preservation, and virtual servers. Progent also is looking for professionals who can join Progent's staff of helpdesk support technicians and off-site support professionals. In addition, We are hiring talented administrators able to perform productively in our fast-paced, virtual office culture.
Microsoft Dynamics GP/Great Plains allows you to grow and control your company more efficiently by delivering easy availability of decision-driving information and a fast ROI. Dynamics GP confers important productivity benefits such as its ability to expand the reach of your organization, manage your accounting, automate financial processes, standardize procedures across your business, refine inventory control, increase order accuracy, expand sales and minimize turnaround time, and maximize free cash flow. Progent can help you set up and maintain a robust, safe server and communications foundation to support Great Plains, and can offer expert Dynamics GP support professionals to help you derive all the benefits of your Microsoft Dynamics GP business management system.
Progent's ransomware experts can help you to assess your ransomware defenses, monitor and guard your network, help with negotiating a settlement with a hacker, and restore an information system victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup deployment can incorporate a custom-designed physical storage device built by Barracuda or a software-based appliance with comparable features but which uses your existing storage infrastructure. Barracuda Backup safeguards vital company data produced locally, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting services to assist your business to plan, configure, operate and repair a BDR solution based on Barracuda Backup.
Progent's Check Point consultants can show you how to select and configure Check Point Software Firewall software and hardware based on Check Point's technology to provide an affordable and efficient security solution for your corporate network. Progent can also help you configure other Check Point technologies including Check Point ZoneAlarm and Check Point Power-1 appliances with security solutions from other suppliers and provide a single source for continuing network support, administration, training, and design services.
Progent provides nationwide urgent help and troubleshooting services for businesses who run Sun Solaris networks or whose information systems feature a combination of Sun Solaris and Microsoft Windows technology. Remote IT help provides maximum return for your IT dollar by extending user efficiency and limiting the time billed for network repair services. Advanced online support utilities and experienced technicians and consultants allow Progent to solve most IT problems without wasting time and money by traveling to your site. In most of cases your network problems can be remediated by telephone or via a combination of phone help and remote network analysis. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA and CISM certified security specialists to assist you with the toughest network problems.
Progent offers a variety of IT support bundles for small companies. These information technology outsourcing and network monitoring solutions are based on the proactive problem solving abilities of Operations Manager, a next-generation server and IT support software platform that monitors the reliability, throughput, and safety of your information system and isolates potential troubles before they can disrupt your system. With Progent's economically priced IT service packages, small organizations can choose a basic co-sourcing package built around System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution.
Progent can assist you in all phases of your upgrade to Exchange 2016 such as designing high availability infrastructure for a local, cloud-based or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; specifying mass storage capacity required for your VMs, mailbox databases and logs; setting up HLB for high-availability CAS services; planning, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
ProSight password management system Technology Professional
Progent's Microsoft-certified consulting experts can help your organization to assess the benefits of Microsoft Exchange Server 2010 for your business and can help you to design and implement a smooth upgrade to Exchange 2010 from Exchange Server 2003 or Microsoft Exchange 2007 that will provide quick payback by increasing your productivity, cutting the expense of equipment and service, streamlining administration, and consolidating your key communications technologies.
Progent's Windows 11 experts offer a range of services to support Windows 11 including Microsoft 365 solutions, mobile device management, teleworker connectivity, data and identity security, automated provisioning, and Call Center support services.
The Certified Information Systems Auditor accreditation is an important qualification that signifies expertise in IS security auditing. Accredited by ANSI, the CISA credential has candidates undergo an extensive test given by the ISACA international professional group. Progent offers the expertise of a CISA-Certified Cybersecurity audit professional trained to assist companies in the areas of IS audit services, IT administration, systems and infrastructure lifecycle, IT service delivery, protection of data assets, and disaster recovery planning.
Progent's Microsoft certified professionals provide small and midsize businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include an advanced application-layer aware firewall that can protect your IT network from attack by outside and inside threats. Forefront TMG and ISA Server provide thorough inspection of Internet protocols such as HTTP, which enables these products to uncover many threats that can elude traditional firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your IT security through experienced design and integration of Forefront TMG and ISA Servers. Progent's Microsoft-certified consultants can help your company to configure Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot all versions of ISA Server, or migrate from ISA Server to Microsoft Forefront Threat Management Gateway.
Progent has extensive experience providing a full-spectrum of remote IT support and urgent troubleshooting services to local governments and schools throughout the United States. Progent is one of the pioneers in providing advanced online network support and has delivered IT solutions to clients in all 50 states. Online support saves travel costs and solves problems faster than onsite service calls.
Citrix offers a comprehensive line of products that provide enterprise-level manageability, expandability, and responsiveness for virtualizing servers and for server-based distribution of virtual Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers Citrix XenServer and Essentials. Progent's Citrix-certified consultants can assist you to assess the strategic benefits of Citrix virtualization products and can help you design, test, implement, optimize, and maintain Citrix virtualization platforms.
Progent offers several security packages designed to provide larger corporations an independent and comprehensive security audit from a group of certified security engineers. All Progent's security evaluation bundles incorporate a suite of procedures including network scans from inside and from outside your corporate firewall, expert interpretation of scan results by accredited security consultants, production of a report documenting the findings, plus an interactive high-level executive outbrief and a detailed interactive outbrief for in-house network managers.