Additional Topics of Interest

Specialist Lync Server 2013 and SQL Server
Lync Server 2013 and Active Directory Specialists

Lync Server 2013, rebranded Skype for Business, enables businesses of any size to build a manageable and secure communications ecosystem that supports the modern BYOD computing model with instant messaging, presence, audio/video and web conferencing with app sharing and whiteboard, as well as IP and PSTN calling across a broad assortment of stationary PCs and mobile endpoints. Progent's certified Lync Server 2013 consultants and system architects can assist your company to assess the business benefits of Lync 2013, create an in-house, cloud-based (via Lync Online) or hybrid model suitable for your present and future plans, implement Lync 2013 so as to speed up your ROI, and deliver live online and onsite training to your management team and end users. Progent offers expertise in critical pieces of a Lync 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to integrate Lync Server 2013 with popular Microsoft 365 apps such as Outlook and PowerPoint.

SCCM 2016 and Windows 10 Online Consulting
Help and Support SCCM 2016 Endpoint Protection

Configuration Manager 2016 automates software provisioning at scale, streamlines security and compliance settings management, keeps track of network resources, protects against corporate data leakage, performs network health monitoring, enables secure end-user self service, and delivers a single control mechanism for managing mixed-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration specialists can assist your organization with any aspect of designing, implementing, using and troubleshooting a SCCM 2016 solution for on-premises, cloud-based, or hybrid networks.

Windows 2000 Consulting
Windows 2000 Technical Support

Progent's certified Microsoft Windows 2000 consulting staff can show you how to optimize the functionality of your current Windows 2K Servers and can simplify network management, offer tech support and repair, and enhance security. Progent can also help you create, justify, and execute a strategy to migrate from Microsoft Windows Server 2K to Microsoft Windows 2003 Server. Progent is experienced in setting up test programs to eliminate the obstacles involved with migrating to Windows Server 2003 by uncovering possible hardware and software compatibility problems.

24x7 Engineer Google Cloud Backup
Google Cloud Access Management Consultants

Progent offers cost-effective online and on-premises consulting to help businesses of any size to move all or part of their core network resources to Google Cloud Platform (GCP). This can save time and equipment costs and enable the use of Google's state-of-the-art machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, testing, configuration, centralized administration, performance tuning, software license management, backup/restore solutions, and security strategies.

Specialists Connecticut
Missouri Computer Services

If your company does not require emergency online support but expects to require assistance with your network in the near future, you can conserve time and expenses and ensure that the appropriate expertise will be available when you want it by contacting a Progent sales agent and signing up as a client. For details, phone 800-993-9400 or send email to information@progent.com.

macOS Technical Support Professionals
OS X Remote Consulting Services

Progent offers national remote technical support and troubleshooting services for businesses who run Apple macOS and OS X environments or whose information systems feature a mix of Mac and Microsoft Windows technology. Progent's consultants can provide Mac clients a variety of services such as desktop support, migration to the current version of macOS from earlier editions of Apple macOS or OS X, plus help with Mac applications. Progent can also assist your business with Apple iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Remote network consulting offers maximum return for your information technology budget by protecting client productivity and limiting the time billed for computer analysis and repair. Advanced remote access utilities and skilled service specialists and engineers allow Progent to handle most IT issues without squandering time and money by going to your site. In most of situations your network issues can be remediated over the phone or through a combination of telephone help and online connectivity. Progent can put you in touch with Cisco certified CCIE network engineers and CISA premier security professionals to assist you with the most difficult network problems.

24 Hour Remote Monitoring and Reporting Network Consulting
Network Consultant Network Monitoring

Remote 24x7 network monitoring, automated alerts, and actionable analytical reporting are crucial to maintaining the health of your network and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) technology has advanced so far that companies of any size can get a level of network stability that was previously limited to large enterprises. Progent can provide several Remote Monitoring and Management solutions available as low-cost service packages designed to assist your company to identify and resolve a most IT network problems before they get big enough to impact your business.

Risk Monitoring Remote Consulting
CRISC Risk Evaluation Support

Progent's disaster recovery support and business continuity engineers can show you how to design a disaster recovery strategy in case of an IT network disaster. Progent can help you develop a complete disaster recovery plan that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized consultants can also show you how to build an affordable, zero-downtime network architecture that addresses reliability issues involving a wide array of infrastructure technologies and processes.

Active Directory Audit Consult
Consultants ProSight Network Asset Report

Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size organizations to get an objective assessment of the overall health of their network. Based on some of the top remote monitoring and management tools available, and overseen by Progent's certified group of IT experts, ProSight Network Audits show you how closely the configuration of your core network devices adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits such as a more manageable and more secure Active Directory environment. Both options also offer the ongoing advantages of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include easier network management, better compliance with data security regulations, more efficient utilization of network resources, faster problem resolution, more reliable backup and recovery, and less downtime.

Extended Helpdesk IT Consultant
Network Consultant Supplemental Support Desk

Progentís Shared Call Center service allows your business to split responsibilities for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progentís Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for managing service requests, ticket lifecycle, ownership, progress tracking, and metrics.

Cisco Expert Network Consultant Small Business 500 AP
Small Business 300 AP Technical Support

Progent's Cisco-certified wireless technology experts can help organizations to configure, administer, and debug Cisco Small Business 100/300/500 Wi-Fi Access Points.




Les Kent has a 35-year history of effective network integration, executive management, marketing, and operations. He has shown a knack for creating sophisticated IT solutions in his roles as as a network designer, software developer, project manager, deployment expert, and troubleshooter for small companies, start-ups, and major corporations.

Cisco Expert Meraki Switch Planning Professional
Meraki and Nexus Switch Computer Consultant

Cisco's Meraki family of access and distribution switches are intended for environments ranging from branch offices to campuses. Progent's Cisco-certified consultants can provide cost-effective online consulting expertise to help you to design and implement an efficient network architecture that incorporates Meraki switches, streamline network monitoring and administration with Meraki's cloud-centric management tools, define policies to maintain compliance, develop and test a disaster preparedness plan, and resolve issues associated with any aspect of your Meraki deployment. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to build a cohesive networking infrastructure.

Largest Consulting Microsoft Small Business Server
Top Ranked Microsoft SBS Premium Add-on Help and Support

Microsoft Small Business Server is a low-cost suite of server products that provides the basis for a feature-rich but easy-to-manage information. The inter-connectivity requirements of the Microsoft .NET functions bundled with Microsoft Small Business Server 2011 requires an IT expert with real-world background and extensive knowledge in designing and building effective end-to-end information technology systems. Progent's Microsoft-certified experts have extensive experience with the technologies built into SBS 2011 and SBS 2008. This expertise assures you success in deploying, administering, and servicing IT solutions based on the SBS line of servers and programs.