Lync Server 2013, rebranded Skype for Business, enables businesses of any size to build a manageable and secure communications ecosystem that supports the modern BYOD computing model with instant messaging, presence, audio/video and web conferencing with app sharing and whiteboard, as well as IP and PSTN calling across a broad assortment of stationary PCs and mobile endpoints. Progent's certified Lync Server 2013 consultants and system architects can assist your company to assess the business benefits of Lync 2013, create an in-house, cloud-based (via Lync Online) or hybrid model suitable for your present and future plans, implement Lync 2013 so as to speed up your ROI, and deliver live online and onsite training to your management team and end users. Progent offers expertise in critical pieces of a Lync 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to integrate Lync Server 2013 with popular Microsoft 365 apps such as Outlook and PowerPoint.
Configuration Manager 2016 automates software provisioning at scale, streamlines security and compliance settings management, keeps track of network resources, protects against corporate data leakage, performs network health monitoring, enables secure end-user self service, and delivers a single control mechanism for managing mixed-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration specialists can assist your organization with any aspect of designing, implementing, using and troubleshooting a SCCM 2016 solution for on-premises, cloud-based, or hybrid networks.
Progent's certified Microsoft Windows 2000 consulting staff can show you how to optimize the functionality of your current Windows 2K Servers and can simplify network management, offer tech support and repair, and enhance security. Progent can also help you create, justify, and execute a strategy to migrate from Microsoft Windows Server 2K to Microsoft Windows 2003 Server. Progent is experienced in setting up test programs to eliminate the obstacles involved with migrating to Windows Server 2003 by uncovering possible hardware and software compatibility problems.
Progent offers cost-effective online and on-premises consulting to help businesses of any size to move all or part of their core network resources to Google Cloud Platform (GCP). This can save time and equipment costs and enable the use of Google's state-of-the-art machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, testing, configuration, centralized administration, performance tuning, software license management, backup/restore solutions, and security strategies.
If your company does not require emergency online support but expects to require assistance with your network in the near future, you can conserve time and expenses and ensure that the appropriate expertise will be available when you want it by contacting a Progent sales agent and signing up as a client. For details, phone 800-993-9400 or send email to email@example.com.
Progent offers national remote technical support and troubleshooting services for businesses who run Apple macOS and OS X environments or whose information systems feature a mix of Mac and Microsoft Windows technology. Progent's consultants can provide Mac clients a variety of services such as desktop support, migration to the current version of macOS from earlier editions of Apple macOS or OS X, plus help with Mac applications. Progent can also assist your business with Apple iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Remote network consulting offers maximum return for your information technology budget by protecting client productivity and limiting the time billed for computer analysis and repair. Advanced remote access utilities and skilled service specialists and engineers allow Progent to handle most IT issues without squandering time and money by going to your site. In most of situations your network issues can be remediated over the phone or through a combination of telephone help and online connectivity. Progent can put you in touch with Cisco certified CCIE network engineers and CISA premier security professionals to assist you with the most difficult network problems.
Remote 24x7 network monitoring, automated alerts, and actionable analytical reporting are crucial to maintaining the health of your network and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) technology has advanced so far that companies of any size can get a level of network stability that was previously limited to large enterprises. Progent can provide several Remote Monitoring and Management solutions available as low-cost service packages designed to assist your company to identify and resolve a most IT network problems before they get big enough to impact your business.
Progent's disaster recovery support and business continuity engineers can show you how to design a disaster recovery strategy in case of an IT network disaster. Progent can help you develop a complete disaster recovery plan that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized consultants can also show you how to build an affordable, zero-downtime network architecture that addresses reliability issues involving a wide array of infrastructure technologies and processes.
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size organizations to get an objective assessment of the overall health of their network. Based on some of the top remote monitoring and management tools available, and overseen by Progent's certified group of IT experts, ProSight Network Audits show you how closely the configuration of your core network devices adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits such as a more manageable and more secure Active Directory environment. Both options also offer the ongoing advantages of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include easier network management, better compliance with data security regulations, more efficient utilization of network resources, faster problem resolution, more reliable backup and recovery, and less downtime.
Progentís Shared Call Center service allows your business to split responsibilities for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progentís Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for managing service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Progent's Cisco-certified wireless technology experts can help organizations to configure, administer, and debug Cisco Small Business 100/300/500 Wi-Fi Access Points.
Les Kent has a 35-year history of effective network integration, executive management, marketing, and operations. He has shown a knack for creating sophisticated IT solutions in his roles as as a network designer, software developer, project manager, deployment expert, and troubleshooter for small companies, start-ups, and major corporations.
Cisco's Meraki family of access and distribution switches are intended for environments ranging from branch offices to campuses. Progent's Cisco-certified consultants can provide cost-effective online consulting expertise to help you to design and implement an efficient network architecture that incorporates Meraki switches, streamline network monitoring and administration with Meraki's cloud-centric management tools, define policies to maintain compliance, develop and test a disaster preparedness plan, and resolve issues associated with any aspect of your Meraki deployment. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to build a cohesive networking infrastructure.
Microsoft Small Business Server is a low-cost suite of server products that provides the basis for a feature-rich but easy-to-manage information. The inter-connectivity requirements of the Microsoft .NET functions bundled with Microsoft Small Business Server 2011 requires an IT expert with real-world background and extensive knowledge in designing and building effective end-to-end information technology systems. Progent's Microsoft-certified experts have extensive experience with the technologies built into SBS 2011 and SBS 2008. This expertise assures you success in deploying, administering, and servicing IT solutions based on the SBS line of servers and programs.
Progentís staff of Microsoft and Cisco Premier Certified experts average longer than ten years of hands-on professional experience, at the front lines of network support, executing a wide variety of IT tasks for a large array of clients. Each Progent consultant shares a proven collection of personal best practices which are combined into shared best practices training that Progent instills in its support staff. This means that you get not only world-class IT capability, but also a support engineer with proven approaches for applying computer knowledge to repair real-world IT problems rapidly.
Progent is a certified Altaro partner and can plan and manage a deployment of Altaro O365 Backup to back up and restore your O365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, plus Teams Chats.
MS Office Communications Server delivers Instant Messaging and Real Presence as part of an extensible, enterprise-grade package offering enhanced protection, transparent integration with popular Microsoft products, an extendable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server allows lower costs and improved operational efficiencies, increased individual output, and stronger IP security. MS Communications Server has been superseded by Lync, which in turn has been replaced by Skype for Business. Progent's certified IM and Presence experts offer online and on-premises configuration support and mediation services for your Office Communications Server deployment and can help your organization to assess the advantages of migrating to Skype for Business. Progent can also help you to design and implement an efficient migration that will add business value to your IT system
Progent's SonicWall firewall experts can help you configure, manage, and tune SonicWall firewall appliances including the current SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified network security experts can help you incorporate SonicWall firewalls into a complete network protection plan and build security into your corporate operations.
Progent's Duo managed services incorporate Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication (2FA). Duo enables one-tap identity confirmation on iOS, Android, and other out-of-band devices.
Progent delivers the help of Microsoft and Cisco-Premier network support professionals to offer customers affordable ways to help organizations maximize the benefits of Microsoft and Cisco technology. For networks that range from small offices to large enterprises, Progent's expert consultants can help you enhance your information system's e-mail architecture, protection, reliability, performance, and network management.
Configuration Manager automates application and device provisioning across multiple sites, streamlines security and compliance settings control, keeps track of network resources, guards against company data leakage, performs network health monitoring, allows secure end-user self service, and delivers a common point of control for administering multi-OS ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration experts can assist your organization with any facet of designing, installing, using and troubleshooting a SCCM deployment for on-premises, cloud, or hybrid networks.
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small company's production servers in a solution that delivers the highest level of dependability and scalability and is also simple to migrate to any data center. ProSight Virtual Hosting and management services are built upon mature virtualization techniques that allow small businesses with mixed- platform environments to economize dramatically on the costs of capital equipment, system maintenance, and network management while achieving world-class fault tolerance and an unmatched degree of vendor independence.
Cisco's Catalyst family of Wi-Fi controllers streamline the administration of wireless LANs by unifying the provisioning and control of Wi-Fi APs, tuning wireless throughput by limiting the impact of RF congestion, enhancing wireless availability with fast auto-failover, and hardening data security by detecting cyber threats and analyzing network traffic according to user class and location. Progent's Wi-Fi consultants can help you to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of any size. Progent can help you to maintain and debug your existing Cisco Wi-Fi environment or carry out a smooth transition to Cisco's modern wireless controller solutions.
Progent is seeking to find staff-level, solutions-oriented Microsoft accredited engineers with Microsoft Certified Systems Engineer credentials; Cisco accredited network engineers who have Cisco CCDP or CCIE credentials; security professionals who have CISSP or CISA or comparable security certification; and advanced network architecture consultants with a background in mobile access, wireless networking, service continuity, disaster recovery, information preservation, and server virtualization. Progent also seeks employees to work on our staff of desktop service technicians and off-site support experts. Also, Progent is seeking talented administrators who can operate productively in our fast-paced, virtual office environment.
For desktop virtualization, Progent offers the expertise of a Citrix-certified XenDesktop consultant who can assist your company to design a XenDesktop environment that improves the strategic value of your IT system; configure XenDesktop software with your physical and virtual servers, user computers, and printers; migrate your existing desktop virtualization software to the latest releases of XenDesktop; and provide comprehensive online technical support. Progent can also train your network managers to follow best practices to maintain your XenDesktop solution effectively.
Progent can provide the expertise of a senior specialist with years of hands-on experience installing, managing, and enhancing telepresence platforms from leading suppliers such as Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your in-house IT management group, your ISP, and your telepresence platform vendor to help your organization maximize the strategic value of your telepresence ecosystem.
Progent can help you to design, deploy and debug a backup/restore solution built around MSP360 technology. MSP360 offers file or image backup/restore for virtual machines and physical machines, works with all leading public clouds, and permits you to create a backup solution with a low Recovery Time Objective and a defined RPO. With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and management of your backup system to protect against data loss resulting from human mistakes, system glitches, ill-intentioned users, and malware attacks such as ransomware. To read more, see ProSight Data Protection Services 360 Backup services.
ProSight IT documentation management Professionals
Progent's Microsoft engineers offer advanced support in deploying, managing and debugging all versions of Project Server and can provide a wide variety of cost-effective online consulting services based on industry best practices to help organizations of all sizes to receive all the advantages of this powerful project management solution. Services offered by Progent include system design, installation and upgrades, setting up safe file and status sharing among local and offsite users, network optimization, and customized online training.
Progent's ProSight family of managed services are geared to provide businesses who maintain minimal in-house network support teams with low-cost help from enterprise-class management tools and consulting experts. Advantages of Progent's ProSight catalog of managed IT services include flat-rate IT management costs, smart automation of routine administrative tasks, continual adoption of the latest technology, smooth transition from legacy technology to up-to-date solutions, close alignment of information technology with business objectives, guidance from veteran network consultants, and freeing up management to focus on business issues instead of ever-changing computer technology.
Progent is one of the most expert information technology support firms for integrating e-mail systems based on Exchange 2000 Server. Progent specializes in helping small and mid-size businesses derive all the benefits of Microsoft Exchange 2000 for common scenarios such as upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 Server support.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide web-based control and world-class security for all your email traffic. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with a local gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a deeper level of analysis for inbound email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.
Progent's Microsoft-certified Windows 11 experts offer an array of services to support Windows 11 such as Microsoft 365 solutions, mobile device management, at-home workforce connectivity, security and compliance, automated deployment, and Call Center support services.
Progent's background providing Microsoft .NET services and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools enable Progent to create specialized mission-critical programs and eCommerce solutions that integrate seamlessly with Dynamics GP Software. Progent's Dynamics GP management reporting services can help you design reports that allow you to analyze your business more effectively, transforming uncooked information into useful insights into your company and customers.
Progent can provide affordable online consulting services for all editions of Microsoft Access including Access desktop and Access Web App and can provide advanced help for Access application programming, database migration, performance optimization, report design, and troubleshooting. Progent also offers custom online training for Access programming and database administration.
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to provide centralized management and world-class protection for all your email traffic. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This decreases your vulnerability to external threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a further layer of inspection for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall.
Progent's Linux support services provide small businesses and developers support for managing and supporting Linux systems that coexist with Microsoft-powered networks. Progent offers your business contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This broad array of expertise provides you with a convenient one-stop consulting firm to show you how to create and maintain a protected and robust mixed-platform connectivity and communications infrastructure that supports Linux and Microsoft coexistence by integrating MS Windows with major Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Altaro VM Backup software offers small businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted architectures and also enables cost-effective cloud backup to Azure storage. Headline capabilities include state-of-the-art inline deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as low as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, granular recovery capability for individual files and emails, extensive support for Windows Cluster Shared Volumes (CSV) and for vCenter for managing large-scale environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online virtual machines without downtime. Progent is an Altaro partner and can provide a wide range of services to help you to plan, install, optimize and troubleshoot a backup/restore system powered by Altaro VM Backup.
For help creating, enhancing, or troubleshooting applications for Microsoft Windows, Linux, or for the Web, Progentís team of programmers, database designers, and project managers can help ensure you get the job completed on time and within budget. Progent's experienced application developers can provide affordable and efficient remote consulting for projects as simple as writing VBA scripts for Excel or as large as rolling out mission-critical RDBMS applications built on SQL Server ,Oracle, or MySQL.
Progentís Microsoft certified consultants provide small and medium size businesses world-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to deliver important applications quickly and reliably to appropriate workers, lower software expense and adhere to licensing agreements by determining patterns of usage, improve Windows security by increasing your knowledge of vulnerability and by installing targeted patches, manage your external workforce through accepted standards independent of connection or location, and reduce operational costs by efficiently exploiting the administrative functions built into Windows. Progentís SMS consulting professionals can help you use SMS economically for automated software and application deployment, security patch control, and resource tracking management including software and appliance inventory.
Progentís Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized company integrate and maintain Ciscoís security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to administer and provide the versatility to evolve with your changing business requirements. Progentís Cisco-Certified network consultants are familiar with Ciscoís comprehensive line of hardware and software targeted at eliminating data pilfering, virus and worm assaults, Denial of Service attacks, and other security risks to your network. Progent can show you how to integrate Cisco technology to achieve secure connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized user access control framework for user authentication, permissions, and accounting from an easy-to-use Web interface.
Progent offers affordable remote consulting to help companies to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, architectural design and review, testing, configuration, centralized administration, performance optimization, licensing management, backup/restore solutions, and security and compliance.