Additional Topics of Interest

Sales Office Support and Setup
Branch Offices On-site Technical Support

Years of background delivering Microsoft expertise and Cisco network consulting has enabled Progent to develop an unmatched ability for supporting branch offices that need network help with the responsiveness common to with small organizations but which offers effective client interaction, complete documentation, and adherence to enterprise IT protocols. If your corporation has a remote office situated anywhere in or any region served by Progent's engineers, Progent can provide a broad array of onsite and remote IT support services and system architecture expertise.

Consultancy Services Company Microsoft and Mac Desktop
Microsoft and Mac Desktop Computer Service Providers

Progent offers a wide range of cost-effective services to help you to install, integrate, troubleshoot, and manage desktop PCs and laptops powered by Windows, macOS and OS X, or various editions of Linux. Progent can provide onsite or remote assistance for individual computers or laptops or help your business to plan and implement a company-wide rollout of new or revised operating system platforms and applications. Progent can also supply consultants and technicians to assist your company to plan for and complete an office move or consolidation designed to produce the least possible interruption to your business.

Microsoft GP/Great Plains Network Consultants
24/7 Great Plains Migration Setup and Support

Microsoft Dynamics GP can help you expand and manage your company more efficiently by delivering easy access to decision-driving data and a rapid ROI. Dynamics GP confers important business benefits such as its ability to extend the presence of your organization, manage your accounting, automate financial processes, unify procedures across your business, improve inventory control, increase order accuracy, grow sales and shorten turnaround time, and maximize cash flow. Progent can help you set up and maintain a robust, safe server and communications infrastructure to support Great Plains, and can offer expert Dynamics GP/Great Plains support professionals to make sure you reap the full advantages of your Dynamics GP business management system.

Professionals OS X
Mac Phone-based Services

Progent offers nationwide online help and consulting services for companies that run Apple macOS and OS X networks or whose information systems include a mix of Apple Mac and Microsoft Windows technology. Progent's engineers offer Mac users a range of services including desktop support, upgrading to the current edition of macOS from earlier editions of macOS or OS X, plus help with Mac application software. Progent can also help you with Apple iPhone and iPad support, or migrating to iCloud. Online IT help offers optimum return for your information technology dollar by preserving user productivity and shortening the time charged for network analysis and repair. Sophisticated online support technology and experienced service specialists and engineers allow Progent to handle the majority of network problems without squandering time and money by going to your location. In the vast majority of cases your network problems can be dealt with over the phone or through a mix of phone support and online access. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA certified security professionals to assist you with the most challenging network issues.

Immediate System Center 2016 Migration Consultants
Online Help System Center 2016 Amazon AWS Integration

Small to mid-sized companies can now get all the advantages of System Center Operations Manager 2007 and also have quick access to Progentís Microsoft Certified network consulting experts. With Progent's economically priced network service programs, small organizations can select a basic System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small business information systems enterprise-class reliability, security, and productivity.

Microsoft Active Directory Engineers
Expert Microsoft Certified Active Directory Engineer

Microsoft Windows Enterprise Directory requires extensive field experience to integrate efficiently across an enterprise. Progentís Microsoft Premier engineers are skilled in planning, deploying, and supporting sophisticated Microsoft Enterprise AD projects. Progentís fields of expertise with Windows Active Directory include replication problems, multi-domain partition design, correcting corrupted Active Directory objects, cleaning up residual legacy version configuration objects in production AD systems, and fixing unsuccessful configurations of AD and Active Directory-integrated programs.

24/7 Skype for Business Mobility Services Engineers
Skype for Business Web Apps Server Consultancy

Microsoft Lync Server 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, and both VoIP and traditional PSTN calling. Microsoft Lync 2010 can extend the capability of Exchange, SharePoint Server and Office desktop or Office 365 and simplify administration via integration with Windows AD. Lync 2010 can also reduce capital and operational costs by eliminating Voice-over-IP equipment and subscription fees, PBX gear, or conventional teleconferencing solutions. Progent's certified IM and Presence experts can provide remote and on-premises support to help you to manage and repair your current Lync Server 2010 environment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help your organization to plan and execute an efficient Skype for Business upgrade.

SCDPM 2012 Upgrade Technology Consulting
Microsoft Expert SCDPM 2012 Disaster Recovery Support Outsourcing

Progent's Microsoft-certified consultants can provide remote or in-person expertise to assist companies of all sizes to plan, deploy, manage, and repair a backup/recovery system built around System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from older versions of Data Protection Manager or from another backup/recovery platform, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud, or hybrid datacenters. Progent can provide occasional help for fixing especially challenging problems, or full project management services. Progent can also help your business to design SCDPM 2012 into a comprehensive disaster recovery plan.

Juniper J Series Firewall Firewall Support
Juniper J Series Firewall Network Consulting

Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

Support and Setup XenApp Virtual Windows Applications
Virtual Application Delivery Consulting Services

Progent's Citrix-certified experts can assist you to design, deploy, administer, and support a virtualized Windows application delivery and management solution built on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can help you enhance your infrastructure for distributing server and client-side applications, and Progent's datacenter support experts can help you to administer and maintain an off-site datacenter that features high availability, advanced security, and fast disaster recovery.

Altaro VM Backup Boot from Backup IT Consulting
Altaro VM Backup and vCenter Remote Consulting

Altaro VM Backup software provides small businesses a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, offsite, multi-site, and cloud environments and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Headline features include industry-leading inline deduplication to cut backup storage requirements, Continuous Data Protection with backup intervals as little as five minutes for minimizing your Recovery Point Objective, advanced encryption, granular restore capability for individual files and emails, support for Windows Cluster Shared Volumes and VMware vCenter for managing large-scale deployments, and support for Volume Shadow Copy Service (VSS) to back up online virtual machines with zero downtime. Progent is an Altaro partner and offers a wide range of services to help you to plan, deploy, optimize and troubleshoot a backup/restore solution based on Altaro VM Backup software.