Progent's certified SonicWall firewall experts can show you how to deploy, manage, and troubleshoot SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified network security consultants can help you incorporate SonicWall security gateways into a complete security solution and design protection into your business operations.
Progent’s IT outsourcing services for small companies include designing Server 2003, .NET Server, and BackOffice environments, coordinating migrations Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk services, online and in-person repair, resolving chronic IT issues, and producing a company-wide security plan. Progent can show you how to maximize system reliability and performance with non-stop configuration, resilient network architecture, and proactive network monitoring. Progent also provides special project help for major upgrades and can help with requirements assessment, resource identification, BOM production, sourcing qualification, procurement coordination, and complete documentation. Progent’s computer outsourcing help also includes training for office productivity packages such as Microsoft Office XP.
Remote 24x7 monitoring, proactive alerts, and periodic reports are crucial to maintaining the health of your IT system and avoiding unnecessary and costly disruptions. Remote Monitoring and Management technology has progressed so far that companies of all sizes can get a level of network stability that was once limited to large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options available as low-cost services designed to help you to detect and fix a most network issues before they get big enough to hurt productivity.
Progent's Microsoft-certified engineers offer affordable remote support and programming services to assist you to plan, deploy, administer, and troubleshoot SharePoint 2010 environments that can feature web sites able to function as portals, extranets, document and media management tools, blogs, data marts, business information systems, enterprise search, Visio-driven workflows, and other utilities to promote and improve teamwork. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with third-party data sources as well as with Microsoft's popular desktop applications including Excel, Word, Outlook, and Visio. Progent can help your business to migrate from previous versions of SharePoint or adapt a multi-vendor mix of web technologies into a unified and easily managed SharePoint 2010 environment.
Fortinet next-generation firewalls (NGFWs) are industry leaders in offering top throughput for SSL/TLS inspection. Progent's Fortinet firewall consultants can help your business to configure your Fortinet FortiGate security appliances to protect your IT resources at the enterprise perimeter, within the data center core, at branch locations, and in the cloud.
Network monitoring ordinarily consists of tracking a network’s resource utilization in order to uncover data traffic backups or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring utilities that run under Linux or UNIX and can be deployed to monitor mixed-platform networks where UNIX and Windows coexist. Progent's system support engineers can help you take advantage of both these tools to optimize and repair your network. Progent's UNIX consulting professionals offer small businesses and programmers assistance with administering and supporting UNIX/Linux and Solaris networks that work with Windows-based products.
Progent's Microsoft-certified SQL Server 2017 experts can help your business to assess the business advantages of upgrading to SQL Server 2017 and can help you to design and carry out a smooth migration of your current SQL Server environment to any deployment architecture including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts offer remote or on-premises support services ranging from on-demand design review or troubleshooting to comprehensive project management to ensure your SQL Server 2017 initiative is successfully completed on time and within budget.
Progent's Microsoft certified support team can help you define and implement an efficient in-place Exchange Server 2007 upgrade plan that minimizes productivity downtime, reduces long-term service requirements, and makes your Exchange 2007 Server easy to administer. For complex multi-server or multi-location upgrades, Progent has the experience to finish your move rapidly and economically. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting offerings include assistance with the integration of third-party enhancements of Exchange 2007 Server and the design of unified messaging solutions powered by Microsoft Exchange Server 2007.
Microsoft SQL Server 2016 introduces significant improvements in performance, capacity, security and compliance, high-availability, mobile computing support, plus built-in analytics and reporting. New features include PolyBase for handling SQL and NoSQ databases in one appliance for big data applications, Jason support, Row-level Security, Mobile Reports, and centralized management of on-premises and cloud-based operations and services. Progent's Microsoft-certified consultants can deliver remote and on-premises expertise to help organizations of any size to deploy, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint Server, Dynamics CRM, Skype for Business, and System Center Operations Manager (SCOM).
Progent's Duo service plans utilize Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo supports single-tap identity verification on Apple iOS, Android, and other personal devices.
Progent provides Windows 2003 Cluster Server support to help your organization deploy fault-tolerant server clusters that can provide 24x7 uptime. Clustered Windows servers for zero-downtime systems include Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster. By assisting you t plan zero-downtime clustered server solutions based on Microsoft Windows Server 2003 Cluster, Progent’s Certified Windows consultants make sure that your fault-tolerant server clusters are set up to optimize the competitive value of your information system.
If your company is producing UNIX or Linux software on a network that includes Windows-based processors, desktops, and office applications, Progent offers comprehensive IT outsourcing that allows you to focus on your area of strategic know-how while avoiding the continual hassle of maintaining your business network. Through the use of smart network monitoring and by delivering remote and on-site assistance as your business needs it, Progent represents an affordable way for managing an information system that provides high availability, protection, and efficiency. Progent's UNIX/Linux developer assistance services include full-service it outsourcing, virtual infrastructure, remote and on-site support and repair, proactive network monitoring services, and Help Desk outsourcing.
Progent's pricing policy is to charge for remote service and on-site help per minute. Consequently, you are charged only for delivered support. Progent does not impose a higher rate for off-hours or priority service, and inside California or in regions where Progent provides on-site support, Progent does not bill for travel time except for urgent calls where on-site time is less than 4 hours. In addition, Progent imposes no startup fee and asks no retainer for services delivered during regular business hours. Many service firms demand substantial minimum fees or charge for every fifteen minutes or longer. Progent's small granularity avoids big bills for fast repairs so you won't be forced to allow less critical problems to stay unaddressed.
Progent can deliver a wide array of cost-effective consulting and support services to help your company to install, configure, repair, and administer desktop PCs and laptops powered by Windows, Apple macOS and OS X, or popular editions of Linux. Progent can provide on-premises or remote technical support for individual computers or laptops or work with you to design and implement a company-wide migration to new or updated OS software and business applications. Progent can also provide engineers and technicians to assist your company to plan for and implement a site move or merger organized to produce the least possible disruption of your business.
Progent offers advanced remote consulting support to help businesses connect their IT infrastructure with leading public clouds such as Microsoft Azure and Amazon AWS. Progent can help your it team to plan and manage hybrid ecosystems that can include Windows and Linux operating systems and applications in both cloud-based systems or in hybrid network models that seamlessly combine physical resources as well as public clouds. To assist you to integrate public cloud services with physical datacenters, Progent can provide a variety of public cloud migration services such as Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 15 years of background delivering high-level consulting support remotely, and Progent can make sure you successfully carry out your cloud migration projects on schedule and within your budget.
Progent's Cisco-certified Wi-Fi technology consultants can help you to deploy, administer, and troubleshoot Cisco wireless products including Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped architecture that enhances cloud readiness, supports the most popular smart phones and tablets, allows single login with Microsoft Azure AD, and strengthens security and compliance. Dynamics 2015 R2 also simplifies reporting, incorporates new Workflows, expands the Web Client, and adds over 100 enhancements to various applications. Progent's Microsoft-certified consultants offer the broad knowledge and hands-on experience to resolve the critical technical and business challenges associated with deploying and managing Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will maximize the return on your investment in this mission-critical product.
Server proliferation puts pressure on network budgets and management resources. Server reduction via a virtual infrastructure promises lower total cost of ownership of servers and faster ROI, more efficient use of physical computers, streamlined operations, increased system uptime, and easier management. Typical usage scenarios for virtual servers include resource consolidation, low-cost hosts for mission-critical legacy applications running on obsolete operating systems, and inexpensive isolation of program development or evaluation systems from on-line systems.
Cisco's security and remote connectivity technology for small to medium sized businesses represent a full array of easy-to-administer protection products to let you protect your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes routers and switches, firewalls, intrusion detection systems, and VPN access concentrators. Progent's expert staff of consultants includes field-proven specialists with Cisco Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that fit most closely with your corporate goals.
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the world's most familiar business programs. Progent's Apple-certified Mac consultants can help you set up Mac Office on a mixed-platform network that incorporates Apple OS X and Windows-powered computers so that Macintosh users can take advantage of the new features in Word, Excel, PowerPoint and Entourage in order to share data and network resources with colleagues who use Windows. Progent's engineers have expertise with both Mac and Windows technology and can provide service for networks that combine Mac with Microsoft Windows computers with extensive resource sharing, or networks which carefully restrict sharing between Apple Mac and Windows users.
Progent's certified IT consultants offer Windows Server 2016 integration consulting to assist businesses of all sizes to plan and implement an efficient move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can assist you to assess the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Configuration Manager automates software deployment across multiple sites, simplifies security and compliance settings control, keeps track of network assets, protects against corporate data leakage, performs health reporting, enables secure self service, and delivers a single control mechanism for managing mixed-operating system networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud experts can help businesses of any size with any aspect of planning, installing, using and troubleshooting a System Center Configuration Manager solution for on-premises, cloud-based, or hybrid environments.
Progent's Microsoft-certified consultants can provide low-cost remote and onsite help to implement your upgrade to Microsoft Exchange Server 2010, produce thorough documentation of your upgraded messaging system, train your IT team and users to get them up to speed rapidly on Microsoft Exchange 2010, and provide ongoing administrative services and technical help. Progent's consultants can also assist you to migrate from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange 2016.
VMware's NSX virtual network technology enables you to create entire networks in software. NSX permits virtual networks to be deployed instantly and managed with a high level of automation regardless of the physical components used by the basic IP network. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, plus non-intrusive site migration, failback and re-protect. Site Recovery Manager also permits non-intrusive testing for disaster recovery, upgrades and fixes and can produce reports to confirm full service recovery, validate SLAs and prove disaster recovery compliance. When integrated with VMware's NSX network virtualization technology, VMware Site Recovery Manager can quickly restore the complete logical network topology at the recovery site. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to assist your organization to design, deploy, test and maintain a DR solution based on VMware Site Recovery Manager and VMware NSX.
Progent's Palo Alto Networks firewall experts can help you choose, deploy, and manage Palo Alto Networks firewalls to provide a modern security solution that spans your data center and cloud-based assets and protects any user at any location with any device.
Progent's Citrix-authorized consultants can help you to evaluate the strategic benefits of XenServer as well as other Citrix platforms, and can assist your IT organization to design, test, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can also assess your current Citrix technology environment and help you to optimize consolidation, performance, protection, uptime, and recoverability.
Microsoft Exchange Server 2013 includes major improvements to the capabilities of Microsoft Exchange 2010 and delivers important innovations as well as a redesigned architecture. These enhancements favorably impact vital facets of IT such as manageability, high availability (HA), compliance, cost of ownership, collaboration, expandability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the potential business benefits of migrating to Microsoft Exchange Server 2013, design an efficient test and deployment plan, and educate your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent also offers affordable remote consulting and management services for Microsoft Exchange 2013.
Before Progent’s Microsoft Operations Manager solution, system problems were approached reactively, once users complained about them. With the help of proactive, computer generated warnings and trend reports created by Microsoft Operations Manager, Progent is now able to anticipate network problems before they becomes serious enough to impact network uptime. Because of MOM, Progent can resolve incipient problems before customers suspect that the problems exist. Progent has expertise with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small company IT systems enterprise-class availability, security and productivity.
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to plan and deploy a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance network-attached storage using commodity hardware, Virtual Machine Load Balancing for improving the speed and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, affordable creation of a failover cluster quorum witness.
Progent provides technical services for mid-size companies with 100 to 250 network users. The mid-size business or work group has typically been an overlooked segment of the market for network support expertise. The overhead and service access practices of major third-party support firms make them too expensive for the ordinary mid-size business or small medium business (SMB), which usually has a minimal IT budget with which to maintain an information system whose complexity and capability are frequently comparable to the information systems of far larger enterprises. Progent's support delivery model, which takes great advantage of online support, virtual network technology and proactive network monitoring, significantly lowers the IT maintenance expenses of an SMB while providing the mid-size company with enterprise-level support from certified, world-class experts knowledgeable in a wide range of small business technologies. If your mid-sized organization or small business is looking for levels of network support appropriate by a medium size office without paying big-company prices, call Progent.
Progent's management team consists of industry professionals with years of background delivering network consulting, troubleshooting, and long-term information system planning to organizations ranging in size from startups to global enterprises. Great service calls for great people, and Progent has put together a management team that can provide customers with the top service value in the industry.
E-Mail Guard is Progent's affordable anti-spam and virus protection managed service that offers small businesses enterprise-quality protection against spam, viruses, directory harvesting, and other types of email-borne attacks on IT networks. E-Mail Guard is built on Postini's perimeter management technology, a comprehensive suite of web-managed antispam and anti-virus services that ward off email assaults before they are able to breech the corporate firewall. Perimeter Manager also lets administrators track and control their email systems, regardless of server platform, hardware technology, or data center location.
Progent provides small businesses two ultra-affordable network security inventory packages that provide, for a preset fee, remotely administered inventory scans of your network security profile which are analyzed by expert security engineers who interpret the data collected by the scan, present unbiased evaluations of your existing network security, and offer suggestions for enhancements. Progent offers two non-overlapping security evaluation packages for external and internal scanning that are priced to meet the budgetary realities of small businesses while providing enterprise-quality assessments of your network's vulnerability to attack.
Progent's experts can provide Apple macOS and OS X users a variety of services such as desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Microsoft Entourage and email expertise, network protection services, and custom training. Progent can assist businesses to migrate to macOS from OS X or other earlier versions of OS X and Progent can provide help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with Apple iPhone support and iPad management, or moving to Apple's iCloud. For business environments built solely on macOS or OS X or for systems with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of planning, configuring and supporting a network infrastructure that is available, safe, fast and able to achieve your company's business goals.
For Windows desktop virtualization, Progent offers the support of a Citrix XenDesktop consultant who can assist your company to plan a XenDesktop solution that maximizes the business value of your IT network; configure XenDesktop technology with your physical and virtual servers, end-user computers, and printers; migrate your older desktop virtualization software to current versions of XenDesktop; and deliver comprehensive remote technical support. Progent can also train your IT staff to follow industry leading practices to manage XenDesktop effectively.
Progent's work environment will make you a better consultant by improving your information technology knowledge and increasing the satisfaction of your customers. Progent delivers this promise by attracting the top professional talent for you to operate with, providing a state-of-the-art network and communications architecture, running proprietary application utilities to enable the highest level of support, and by optimizing proven business structures for attracting and maintaining clients.
Progent's certified Windows Server 2003 consultants offer computer help and expert consulting services for the complete line of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Microsoft Windows Server 2003 upgrade, configuration, administration, and maintenance services include system design, installation, project management, in-person and off-site network support and repair, Call Center services, expert security services, turn-key outsourcing, and expert co-sourcing.
Progent’s Microsoft-certified consultants can provide small and midsize businesses IT consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, groups and data. SharePoint Portal Server offers a central spot for your employees or customers to access, organize, distribute and interact with relevant information, documents, and software and to communicate with one another. It enables faster and better decisions, more efficient sharing across teams and more streamlined business practices. The main goal of SharePoint Server is to gather together, in a relevant way, all of the many sources of knowledge accessible within and outside an organization. Windows SharePoint Services connect workers, customers, workgroups and major tasks with the information they’ve developed in a manner that makes data easy to locate, download and re-use.
If your business has a UNIX, Linux, or Solaris environment or a mixed-platform IT environment, Progent's CISA and CISSP-certified consultants can help your entire organization in a broad range of security areas including security management procedures, security design and models, connection management systems and techniques, applications development security, operations security, physical security, telecommunications, network and web security, and business continuity preparedness. CISA and CISM stipulate the core competencies and international standards of performance that network security managers are expected to master. These accreditations offer executive management the confidence that consultants who have earned their CISM or CISSP qualification have demonstrated the experience and theory to deliver effective security support and consulting services.
For custom program development, Progent can provide software design experts to produce line-of-business software in areas such as commercial transaction webs, web development, Microsoft Business Solutions packages including Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent’s experts can use Microsoft IIS to create custom eCommerce applications based on Microsoft ASP.NET. Also, Progent offers experts in a broad array of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also can provide specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Computer Engineer ProSight Server and Desktop Management
Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting services to help businesses of any size to plan and implement an efficient move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can help you to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to benefit from the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
ProSight Remote Desktop Management Support Outsourcing
Cisco's Meraki MS line of switches are designed for sites ranging from small branches to large campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective online expertise to assist you to plan and deploy an efficient network architecture based on Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-centric management architecture, set up policies to ensure security, create and validate a disaster preparedness strategy, and resolve issues related to any facet of your Meraki ecosystem. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to build a cohesive networking solution.
Network monitoring typically involves tracking a system's resource utilization in order to uncover data traffic bottlenecks or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring utilities that run under Linux and can be deployed to observe mixed-platform environments where UNIX and Windows coexist. Progent's network integration engineers can help you use both these programs to tune and troubleshoot your network. Progent's Linux support professionals provide small companies and developers assistance with managing and servicing UNIX and Linux networks that coexist with Windows-based products.
Progent's Cisco CCIE-certified networking consultants can provide advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
System Center Configuration Manager 2016 automates application and device provisioning at scale, streamlines compliance settings management, inventories network resources, protects against corporate data leakage, provides network health reporting, enables safe self service, and delivers a single control mechanism for managing mixed-operating system networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration experts can assist your organization with any aspect of planning, implementing, operating and troubleshooting a SCCM 2016 deployment for on-premises, cloud, or hybrid environments.
Progent's CISSP-certified network security consultants can assist businesses of all sizes with any aspect of information system security. Progent can help create efficient cybersecurity solutions that guard a small office from modern threats or Progent can design, configure, and monitor a comprehensive security strategy for hybrid enterprise networks that support local, online, and mobile users sharing network resources distributed across multiple physical datacenters and various clouds.
Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map out, monitor, optimize and debug their connectivity hardware such as routers, firewalls, and access points plus servers, endpoints and other devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that infrastructure topology diagrams are kept current, copies and displays the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when problems are detected. By automating complex network management activities, ProSight WAN Watch can knock hours off common tasks such as network mapping, expanding your network, finding devices that require critical software patches, or isolating performance bottlenecks.
Les Kent has a 35-year history of successful technology integration, business management, sales, and operations. He has demonstrated a talent for creating sophisticated IT solutions while working as a system designer, software developer, project manager, deployment expert, and troubleshooter for small businesses, new ventures, and global corporations.