Additional Topics of Interest

Altaro 365 Total Backup Consultant
Hornetsecurity Altaro M365 SharePoint Backup Specialists

Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.

Services Documentation Technology Consulting
Emergency Information Technology Consulting Tracking Service Costs

Progent uses a sophisticated service reporting system that stores and organizes complete documentation for all billed support activities. Unlike some freelance consultants or local support firms who provide scant documentation or details of tasks done, each service delivered by Progent is tracked by full documentation. Each Progent consultant has use of the support documentation sent by every consultant to each customer. The practice of detailing and archiving service records allows more efficient service and avoids a slew of typical misfortunes such as when a support client is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.

Infor SyteLine CloudSuite Data Conversion Consulting Services
SyteLine ERP Specialist

Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that incorporates more than 25 years of background helping manufacturing and distribution organizations to simplify complex supply chains and streamline key business processes in order to get products to market fast and meet customer schedules dependably. Progent can provide the expertise of an ERP consultant with over 20 years of background working with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or onsite consulting that spans from occasional advice to end-to-end solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include installation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, technical support, data conversion, Amazon AWS integration, disaster recovery planning, and database administration.

Consulting Services Windows 2008 R2
Windows Server 2008 BranchCache Consulting

Microsoft Windows Server 2008 R2 offers outstanding levels of speed, protection, fault tolerance, scalability, and versatility that accelerate output of local, remote, and mobile users. Progent's Microsoft-certified experts can provide cost-effective online consulting, troubleshooting, and training services to assist your company to design, execute, and manage Windows Server 2008 R2 in order to add substantial business value to your information system.

Security patch management Consultant
After Hours Software patch management Technology Professional

Progent's support services for patch management provide businesses of all sizes a versatile and cost-effective solution for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your servers, such as printers, network infrastructure appliances like routers and wireless access points, and Internet-of-Things devices like alarms and robotics.

Immediate On-site Support SMS Server Upgrade
SMS Server Migration Technical Consultant

Microsoft Systems Management Server provides extra functionality for change and configuration management of Windows-powered networks via introducing Feature Packs. Feature Packs lower the overall operational expense of managing and deploying software products by making it easier to install system images, manage mobile devices, and run management tools. In addition to advising you about techniques to cut management expenses by installing SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and implement IT tasks that cover processes that Feature Packs are designed to streamline. Progent's adoption and update services can minimize cost and eliminate business disruption as you transition to the latest operating systems and programs. Progent's wireless consulting experts can show you how to define sensible processes and policies to manage handheld computers and smart mobile phones so your mobile workforce remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you develop a security plan that includes policies, procedures and technologies to keep your IT computer system safe.

24-7 Windows and Solaris Online Troubleshooting
Consultant Services Solaris with Windows

If your company computer system combines UNIX, Linux or Solaris technology with Windows, Progent can assist you to incorporate your IT resources into a unified environment that allows all your operating systems to coexist for simple administration, seamless information exchange, high availability, enhanced throughput, and tight protection. Progent's UNIX and Windows coexistence support offerings include IT architecture configuration and support, support for Windows services for UNIX, remote network monitoring and administration, remote technical support and repair, in-person technical support, and Helpdesk services.

Support and Setup ProSight Server and Endpoint Management
ProSight Remote Monitoring and Reporting Support Outsourcing

ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to keep your IT system running efficiently by tracking the health of critical assets.

MRTG Computer Engineer
Nagios Remote Support

Nagios and MRTG are useful, Open Source monitoring utilities that operate with the Linux OS and can be deployed to monitor UNIX/Linux environments, Windows networks, or multi-platform situations in which the Linux OS and Windows run side by side. The Nagios monitor lets system support engineers to track network services such as POP3, HTTP, FTP, and NNTP. Multi Router Traffic Grapher permits you to track the traffic through SNMP-enabled network appliances such as servers, routers, and switches. Progent's system integration engineers can assist you to use both these tools to tune and troubleshoot your computer network.

Computer Support Firms Microsoft Office 2003
Microsoft Office System Consultancy Services

Progent's IT outsourcing packages provide affordable network consulting for small businesses. Whether it includes designing system architecture, creating an in-house Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your network, or developing a web-based eCommerce application, outsourcing your IT technical services can reduce costs and eliminate risks, permitting network service budgets to increase in a more linear and manageable manner than is possible by assembling a bulky, knowledgeable in-house IT organization. Progent's Outsourcing White Paper and flyers explain how Progent can enable you to create a secure and robust network foundation for your vital applications powered by Windows.