24x7 Computer Support Services
ProSight LAN Watch Remote Network Monitoring and Management
Comprehensive Server and Desktop Monitoring
Additional Topics of Interest
Altaro 365 Total Backup Consultant
Hornetsecurity Altaro M365 SharePoint Backup Specialists
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Services Documentation Technology Consulting
Emergency Information Technology Consulting Tracking Service Costs
Progent uses a sophisticated service reporting system that stores and organizes complete documentation for all billed support activities. Unlike some freelance consultants or local support firms who provide scant documentation or details of tasks done, each service delivered by Progent is tracked by full documentation. Each Progent consultant has use of the support documentation sent by every consultant to each customer. The practice of detailing and archiving service records allows more efficient service and avoids a slew of typical misfortunes such as when a support client is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.
Infor SyteLine CloudSuite Data Conversion Consulting Services
SyteLine ERP Specialist
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that incorporates more than 25 years of background helping manufacturing and distribution organizations to simplify complex supply chains and streamline key business processes in order to get products to market fast and meet customer schedules dependably. Progent can provide the expertise of an ERP consultant with over 20 years of background working with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or onsite consulting that spans from occasional advice to end-to-end solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include installation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, technical support, data conversion, Amazon AWS integration, disaster recovery planning, and database administration.
Consulting Services Windows 2008 R2
Windows Server 2008 BranchCache Consulting
Microsoft Windows Server 2008 R2 offers outstanding levels of speed, protection, fault tolerance, scalability, and versatility that accelerate output of local, remote, and mobile users. Progent's Microsoft-certified experts can provide cost-effective online consulting, troubleshooting, and training services to assist your company to design, execute, and manage Windows Server 2008 R2 in order to add substantial business value to your information system.
Security patch management Consultant
After Hours Software patch management Technology Professional
Progent's support services for patch management provide businesses of all sizes a versatile and cost-effective solution for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your servers, such as printers, network infrastructure appliances like routers and wireless access points, and Internet-of-Things devices like alarms and robotics.
Immediate On-site Support SMS Server Upgrade
SMS Server Migration Technical Consultant
Microsoft Systems Management Server provides extra functionality for change and configuration management of Windows-powered networks via introducing Feature Packs. Feature Packs lower the overall operational expense of managing and deploying software products by making it easier to install system images, manage mobile devices, and run management tools. In addition to advising you about techniques to cut management expenses by installing SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and implement IT tasks that cover processes that Feature Packs are designed to streamline. Progent's adoption and update services can minimize cost and eliminate business disruption as you transition to the latest operating systems and programs. Progent's wireless consulting experts can show you how to define sensible processes and policies to manage handheld computers and smart mobile phones so your mobile workforce remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you develop a security plan that includes policies, procedures and technologies to keep your IT computer system safe.
24-7 Windows and Solaris Online Troubleshooting
Consultant Services Solaris with Windows
If your company computer system combines UNIX, Linux or Solaris technology with Windows, Progent can assist you to incorporate your IT resources into a unified environment that allows all your operating systems to coexist for simple administration, seamless information exchange, high availability, enhanced throughput, and tight protection. Progent's UNIX and Windows coexistence support offerings include IT architecture configuration and support, support for Windows services for UNIX, remote network monitoring and administration, remote technical support and repair, in-person technical support, and Helpdesk services.
Support and Setup ProSight Server and Endpoint Management
ProSight Remote Monitoring and Reporting Support Outsourcing
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to keep your IT system running efficiently by tracking the health of critical assets.
MRTG Computer Engineer
Nagios Remote Support
Nagios and MRTG are useful, Open Source monitoring utilities that operate with the Linux OS and can be deployed to monitor UNIX/Linux environments, Windows networks, or multi-platform situations in which the Linux OS and Windows run side by side. The Nagios monitor lets system support engineers to track network services such as POP3, HTTP, FTP, and NNTP. Multi Router Traffic Grapher permits you to track the traffic through SNMP-enabled network appliances such as servers, routers, and switches. Progent's system integration engineers can assist you to use both these tools to tune and troubleshoot your computer network.
Computer Support Firms Microsoft Office 2003
Microsoft Office System Consultancy Services
Progent's IT outsourcing packages provide affordable network consulting for small businesses. Whether it includes designing system architecture, creating an in-house Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your network, or developing a web-based eCommerce application, outsourcing your IT technical services can reduce costs and eliminate risks, permitting network service budgets to increase in a more linear and manageable manner than is possible by assembling a bulky, knowledgeable in-house IT organization. Progent's Outsourcing White Paper and flyers explain how Progent can enable you to create a secure and robust network foundation for your vital applications powered by Windows.
An index of content::
Largest Exchange 2016 Security Online Troubleshooting
Exchange 2016 Integration Support and Integration
Progent can help your business in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as planning high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing for fault-tolerant CAS services; planning, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Urgent Technology Professional Linux
Sun Solaris Technology Professional
Progent's UNIX platform consulting services provide small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise provides you with a convenient one-stop consulting firm to help you create and maintain a protected and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Debian GNU/Linux and Slackware.
Help and Support Windows 2003 Server
Microsoft Certified Expert Windows 2016 Professional
The sophistication and connectivity requirements of Microsoft Windows Servers requires a network consulting team with practical expertise and in-depth familiarity with designing and building seamless, end-to-end business technology systems. The experience of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your business objectives. Progent's consulting support can assist you with planning, installing, administering, and troubleshooting Windows Server solutions that maximize the productivity of your computer system. Progent's consultants can help you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP and other clients.
Juniper SSG Series Gateway Security Services
Security Contractor Juniper SSG Firewall
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Catalyst 1000 Switch Support and Setup
Onsite Technical Support Catalyst 4500 Switch
With Cisco Catalyst switches for small and medium-sized companies, Cisco enables organizations to gain the full advantages of adding intelligence to their networks. Cisco's Catalyst switch technology makes it possible to enable features to make your IT network highly available to handle real-time requirements, expandable to facilitate future growth, safe enough to guard restricted data, and capable of differentiating and managing all traffic to streamline system performance. Progent's CCIE and CCNP certified engineers can show you how to select and deploy Cisco Catalyst switches that make sense for your company. In addition, Progent's CISM and CISSP certified security consultants can help you develop a strategic security plan and set up Catalyst switches so they help support your security policies. Cisco Catalyst switches that Progent supports include the Cisco Catalyst 2950 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 switches.
Value Pricing Technical Support Company
Consultant Prices Computer Network Support Companies
Progent's pricing model is to bill for phone support and in-person visits by the minute. As a result, you owe only for received support. Progent does not impose a more expensive rate for after-hours or emergency service, and inside California or in areas where Progent offers on-premises support, Progent does not charge for travel time except for urgent support where on-site work is less than four hours. Also, Progent imposes no startup charge and requires no retainer for support services provided during normal business hours. Many service organizations impose large minimum payments or charge for every fifteen minutes or longer. Progent's small granularity avoids big bills for fast solutions so you will not be forced to permit simple problems to fester.
Catalyst Wireless Access Point Outsourcing
Catalyst 9105i Access Point Online Troubleshooting
Progent's Cisco Catalyst 802.11ax WAP experts offer affordable remote and onsite help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Online Consulting Exchange 2013 Active Directory
Microsoft Certified Expert Exchange 2013 Performance Tuning Computer Engineer
Microsoft Exchange Server 2013 incorporates significant enhancements to the functionality of its predecessor Exchange 2010 and delivers powerful new features as well as a redesigned architecture. These enhancements affect vital areas such as manageability, availability, compliance, operational costs, collaboration, expandability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to evaluate the potential business benefits of upgrading to Exchange Server 2013, create a cost-effective test and deployment plan, and educate your IT staff to manage your Exchange Server 2013 environment. Progent can also provide ongoing online support and management for Exchange 2013.
Google Android patch management Professional
IoT sensors patch management Specialist
Progent's managed services for patch management offer businesses of any size a versatile and affordable solution for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your servers, endpoints scanners, infrastructure appliances like switches and wireless access points, and Internet-of-Things (IoT) devices like sensors and health monitors.
Urgent Engineer Office Word for Mac
Office Word 2010 Engineer
Progent's Microsoft Office Word and Microsoft 365 Word consultants can provide a broad range of economical remote consulting services to assist you to manage and troubleshoot your current Microsoft Office Word solution or help you to upgrade to a current release of Microsoft Office Word. Support offered by Progent's Word experts include VBA programming, identifying and fixing compatibility problems between different versions of Word, integrating Word with other Microsoft Office applications like Office Excel and Outlook or with 3rd-party data sources and plug-ins,network enhancements for dependable. reliable cloud connectivity, security and compliance support, smart phone synchronization, and online training classes tailored for individuals or groups.
Microsoft SQL Server 2014 Configuration
Remote Troubleshooting SQL Server 2016
Progent's Microsoft certified professionals can offer small and mid-sized businesses expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that opens the door to the rapid creation of advanced business programs that offer your company a competitive edge. SQL Server provides built-in support for XML and can query over the Internet and beyond the corporate firewall. In addition to providing expertise, support and troubleshooting services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity and profitability of your information system. Progent can also help you migrate from older versions of Microsoft SQL Server to SQL Server 2005.
Infor SyteLine ERP Specialists
Infor SyteLine CloudSuite Business Analyst Consultant Services
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies over 25 years of background assisting manufacturing and distribution companies to manage complicated supply chains and streamline critical business processes in order to bring products to market quickly and adhere to customer commitments consistently. Progent offers the expertise of an ERP specialist with over 20 years of background with the SyteLine/CloudSuite Industrial platform. Progent can provide online or on-premises services that can range from occasional advice to solution planning and project management. Sample consulting services offered by Progent for Infor CloudSuite Industrial include installation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, debugging, ETL, Microsoft 365 integration, disaster recovery planning, and database administration.
24 Hour Failover Cluster Manager Windows Server 2012 Outsourcing
Windows 2012 Cluster Server Consulting Services
Progent's Microsoft-certified failover clustering experts can assist companies of all sizes to assess the advantages of utilizing Windows Server 2012 failover clustering to create an advanced high-availability/disaster recovery strategy, help your organization to plan and install a Windows Server 2012 environment, provide online and on-premises consulting services and engineering support for clusters that include physical servers or virtual machines, and help you to automate the management of failover clusters.
24-Hour Consulting Services Call Desk Sharing
Urgent Virtual Service Desk IT Consultants
Progent's Co-managed Call Center service makes it possible for your IT organization to split responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's roster of veteran technical support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation tool for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Consultants Catalyst 9117 Access Point
Catalyst Wi-Fi 6 AP Planning Specialists
Progent's Cisco Catalyst 802.11ax AP consultants offer economical online and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
Evaluation SonicWall TZ600 Firewall
SonicWall TZ600 Firewall Security Audit Services
Progent's SonicWall firewall experts can show you how to integrate, manage, and tune SonicWall firewall/VPN appliances including the current SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 2040 products. Progent's CISM and GIAC-certified network security consultants can show you how to incorporate SonicWall security gateways into a complete network protection solution and design protection into your business operations.
ASA Firewalls with Firepower Technology Consulting
Cisco Firepower 9300 Series Firewalls Technology Consulting
The current ASA 5500-X Series of firewalls with Firepower Services deliver substantially more performance than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-certified CCIE network experts can assist you to manage your existing PIX or Cisco ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, configure, optimize, administer and debug firewall environments built on ASA firewalls with Firepower Services.
Microsoft Exchange Server 2016 Upgrade Online Support
Exchange Server 2016 Upgrade Computer Consultant
Progent can help your business in any and all facets of your migration to Microsoft Exchange Server 2016 such as planning HA system topology for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your VMs, databases and log files; setting up hardware load balancing for high-availability CAS services; planning, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
Oracle Database Resource Manage Consultants
Oracle database Reporting
Progent can provide fast and affordable remote access to a certified Oracle DBA expert or an Oracle software developer. Progent can provide comprehensive DBA services for any version of Oracle's RDBMS platform and can also assist you to design, build, update, or fix Oracle applications written with SQL and PL/SQL stored procedure programming language. Progent also provides consulting for Streams replication tools and Oracle Database Resource Manage.
Network Testing Lab Consulting Services
NLB Test Lab Engineers
Progent's Test and Training Lab at the QTS Internet Data Center can be used for piloting line-of-business applications, developing cost-effective system upgrade procedures, evaluating and optimizing performance, planning or verifying disaster recovery solutions, mitigating compatibility problems, and establishing training environments for new products and technologies. For Progent customers without adequate internal resources to assemble effective pilot environments, Progent's Test and Training Lab cuts capital costs and engineering risk and helps keep vital network projects on schedule.
Technology Professional ProSight VM Hosting
ProSight VM Hosting Consult
Progent's ProSight Virtual hosting services provide small businesses a range of advantages such as lower capital expenditures, savings on operational expense, better management focus, enterprise-class security, enhanced fault tolerance, and regulatory compliance.
Building-to-building Wireless Network Consultants
WiFi 6E migration Remote Support Services
Progent's Wireless Consulting Services provide a fast, economical option for businesses of all sizes to configure, manage, monitor and repair the latest wireless connectivity technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and install appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Progent Contact
Progent Phone Numbers
For small businesses considering Progent's IT outsourcing, consulting, or technical support offerings, call 800-993-9400 or e-mail information@progent.com.
Ryuk ransomware hot line Technology Professional
Hermes ransomware hot line Specialist
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist you to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Building-to-building Wireless Remote Support
Smartphone Network Consultant
Progent's Wireless Consulting Services offer a convenient, affordable way for businesses of all sizes to configure, manage and repair the latest wireless connectivity technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and deploy hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and online applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
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