Progent offers businesses of all sizes world-class network online or in-person consulting for information systems based on Microsoft Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consultants also can provide security expertise for companies varying in size from the small office to the worldwide enterprise.
Progentís Microsoft-certified experts can provide businesses of any size consulting, troubleshooting, and development services for SharePoint Server and SharePoint Online. SharePoint is an advanced platform that utilizes web technology for intelligently coordinating people, teams and information. SharePoint provides a central location for your workers or clients to connect to, manage, distribute and interact with useful information, files, and applications and to communicate with other people. Microsoft SharePoint allows quicker and better decisions, more effective sharing across groups and more streamlined business practices. Windows SharePoint Services connect workers, clients, teams and projects with the information theyíve developed in a manner that makes data convenient to locate, download and re-use. Progent's SharePoint consultants can help you to manage your existing SharePoint ecosystem or migrate to the current release of SharePoint.
ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to keep your network operating efficiently by tracking the state of vital assets that power your information system. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your specified IT management personnel and your assigned Progent engineering consultant so all potential issues can be addressed before they have a chance to impact productivity.
Progent can give you access to programmers who can customize your Microsoft Dynamics ERP, MRP, and accounting system applications to suit your specific company requirements. Progentís Microsoft support experts provide expertise in Microsoft AX ERP Software, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also offers expert e-Commerce consulting support for secure, corporate-wide information sharing plus integration with CRM packages.
Progent's Windows consulting experts can help businesses of any size to assess Windows 10 or to upgrade to Windows 10 from any earlier release of Windows. Remote and on-premises evaluation and upgrade support for Windows 10 available from Progent's experts include ROI estimates, project coordination, compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, telecommuter connectivity, data and identity security, streamlined deployment and management, infrastructure design, wired/wireless convergence, business continuity planning, group and personal training for network management personnel and users, and post-migration consulting support.
Progent provides national remote technical support and consulting services for companies who run Apple Mac OS X networks or whose IT systems include a mix of macOS and Mac OS X with Microsoft Windows products. Progent's engineers offer Apple macOS and OS X users a variety of services such as desktop support, migration to the latest version of OS X from legacy editions of Mac, plus help with Mac applications. Progent can also assist your business with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud. Remote network consulting offers maximum return for your information technology dollar by preserving user efficiency and shortening the time charged for network analysis and repair. Sophisticated online access utilities and experienced service specialists and consultants combine to enable Progent to solve the majority of IT problems without squandering time and expense by going to your location. In most of cases your network issues can be dealt with over the phone or via a mix of telephone help and remote connectivity. Progent can put you in touch with Cisco certified CCIE network engineers and CISA certified security professionals to assist you with the most difficult system issues.
Progentís Microsoft-certified consultants offer small and medium sized companies computer consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, groups and information. SharePoint Portal Server provides a central spot for your workers or customers to access, manage, share and manipulate relevant information, documents, and applications and to interact with other people. It allows quicker and better decisions, more effective sharing across groups and more streamlined business practices. The primary objective of SharePoint Server is to bring together, in a productive way, all of the diverse sources of information available within and without an organization. Windows SharePoint Services join workers, customers, teams and major tasks with the data theyíve created in a manner that makes data easy to find, retrieve and apply.
Progent can assist businesses of any size to migrate all or part of their computing infrastructure to Microsoft Azure. This can simplify IT management and reduce equipment expense. Azure includes a wealth of public cloud services and Progent can assist you to evaluate the advantages and restrictions of different cloud networking models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and network infrastructure and ensure that you avoid the common mistakes small organizations make when migrating to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN tunnels and also to integrate Apple iOS devices and Google Android handhelds.
Progent's Microsoft-certified consulting engineers can help your organization to determine the value of Exchange Server 2010 for your company and can help your IT staff to design and implement a smooth migration to Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 Server that will provide quick payback by increasing your productivity, lowering the cost of equipment and support, streamlining management, and consolidating your vital communications technologies.
Progent's consultants can provide Apple macOS and OS X users a variety of services including desktop support, Apple macOS and OS X expertise, Mac integration with Windows networks, Entourage and email expertise, network protection services, and one-on-one training. Progent can assist clients to migrate to macOS from OS X or earlier editions of Apple OS X and Progent can offer expertise with Apple macOS and Mac OS X applications. Progent can also help your business with iPhone integration and iPad management, or migrating to Apple's iCloud. For business environments based solely on Apple macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of designing, integrating and maintaining a network environment that is reliable, secure, efficient and aligned with your company's objectives.
Progent's ProSight family of managed services are geared to provide businesses who have minimal internal IT administration and support staffs with low-cost access to enterprise-class management platforms and technical experts. Advantages of Progent's ProSight catalog of managed services include flat-rate IT management costs, smart automation of common management processes, ongoing adoption of new information technology, smooth migration from older technology to current solutions, close alignment of information technology with strategic goals, access to seasoned network consultants, and allowing management to focus on business instead of ever-changing computer technology.
Progent's SonicWall firewall experts can show you how to integrate, maintain, and troubleshoot SonicWall firewall appliances including the newer SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified network security experts can show you how to incorporate SonicWall firewalls into an end-to-end security solution and build security into your business practices.
Progentís Co-managed Help Desk service allows your business to split responsibilities for Help Desk services seamlessly between your IT team and Progent's nationwide pool of veteran technical support engineers and subject matter experts. Progentís Co-managed Help Desk service is an advanced service desk solution based on the leading shared professional services automation platform for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Progent's UNIX family support experts offer small businesses and software developers help with administering and supporting UNIX, Linux or Solaris systems that operate with Microsoft-based networks. Progent can give your organization contact with UNIX experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad range of expertise provides you with an easy one-stop consulting firm to help you create and maintain a protected and reliable cross-platform network and communications solution that supports UNIX and Microsoft interoperability by combining Windows with popular variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Progent's certified Windows 2003 Server engineers can provide computer help and expert consulting for the complete family of Microsoft .NET Servers, Microsoft Windows Server 2003, and Windows 2000 Server. Progent's Windows Server 2003 upgrade, configuration, administration, and support offerings include system planning, deployment, project management, in-person and off-site network support and troubleshooting, Help Desk services, CISM-certified security services, comprehensive outsourcing, and expert co-sourcing.
Microsoft Exchange Server 2013 incorporates significant enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces powerful innovations plus a redesigned structure. These improvements affect vital facets of IT including ease of administration, high availability (HA), security, operational costs, teamwork, scalability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the potential advantages of upgrading to Microsoft Exchange Server 2013, design a cost-effective validation and rollout strategy, and educate your IT team to manage your Microsoft Exchange 2013 solution. Progent can also provide ongoing remote consulting and support and management for Exchange 2013.
Progent is a Microsoft Certified Partner and has earned accredited competencies that include Information Worker Solutions. Microsoft Certified Partners are the elite organizations who receive the highest customer endorsement and enjoy the closest working relationship with Microsoft. The understanding, skills, and commitment needed to achieve the status of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to offer your business better solutions for your information network.
Microsoft Office 365 Exchange Online lets you use cloud-resident servers, mailboxes and other email infrastructure to reduce hardware expense and administrative hassle. You can use Office 365 Exchange Online to run all your Exchange mailboxes, or you can run a hybrid solution that combines both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide affordable online technical support to assist your small businesses to evaluate the potential advantages of Exchange Online, design a solution that fits your functional requirements and IT budget, carry out a non-disruptive migration from your existing Exchange organization to one that incorporates Office 365 Exchange Online, train your management team and users, and deliver as-needed consulting and troubleshooting.
Progent can provide expert remote consulting services to help organizations integrate their IT infrastructure with popular public clouds such as Microsoft Azure and Amazon AWS. Progent can assist your it team to plan and manage hybrid ecosystems that support Windows and Linux operating systems and applications in either cloud-only solutions or in hybrid network models that combine on-premises IT assets as well as cloud services. To help you to integrate public cloud services with physical datacenters, Progent can provide a range of public cloud integration support services that include Azure enterprise hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has more than 15 years of experience delivering high-level consulting services online, and Progent can help you complete your cloud migration initiatives on schedule and within your budget.
Small to mid-sized companies can now get all the benefits of Microsoft System Center Operations Manager and in addition have fast access to Progentís Microsoft and Cisco Certified IT consulting experts. With Progent's affordably priced network support packages, small organizations can choose a simple Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small business information systems enterprise-class reliability, protection, and productivity.
Ubiquiti's UniFi family of Wi-Fi network devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points, security gateways, and switches. UniFi appliances running throughout multiple sites with any number of access points can be remotely provisioned and administered using free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, optimization, debugging, monitoring, and analytics. Progent can provide the skills of veteran Wi-Fi consultants who can assist you to determine the value of Ubiquitiís UniFi technology for your business and assist you to plan, deploy, administer, and maintain your UniFi solution.
Cisco's Meraki line of access and aggregation switches are intended for sites that go from small branches to large campuses. Progent's Cisco-certified consultants can provide cost-effective online consulting to assist your company to plan and implement an efficient network architecture that incorporates Meraki switches, streamline network administration with Meraki's cloud-based management architecture, configure policies to maintain security, develop and validate a disaster preparedness plan, and troubleshoot issues associated with any aspect of your Meraki ecosystem. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to create a unified networking solution.
Progent's certified professionals can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and migration strategies, tune your network for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT management staff, develop an enterprise-wide security plan, automate network management, help with creating applications, and generate and validate a DR/BC plan.
Progent can provide the affordable services of remote Internet connectivity experts to assist your organization to evaluate or enhance your Internet services so your Internet connectivity solution aligns with your business needs. Services provided by Progent's engineers include assessment of your current bandwidth use, carrier and service plan analysis and ordering, network provisioning, and managing a smooth switchover to a new ISP and/or service plan. Provisioning can include enhancing current routers and deploying new ones, setting up firewalls, and designing dependable Border Gateway Protocol configurations.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
The service background of Progent's certified Windows Server consulting team, with an average of over 10 years of support in Microsoft technology, ensures you success in identifying the version and set up of Windows 2003 Server that aligns most closely with your business strategy. Progent can also assist you with designing, deploying, managing and supporting powerful information technology applications powered by Windows Server, and can streamline your upgrade from Windows 2000 Server or Microsoft Windows NT.
Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controllers to manage and monitor wireless networks of all sizes. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi solution or implement an efficient upgrade to Cisco's latest Wi-Fi controller solutions.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for testing mission-critical applications, creating cost-effective migration methodologies, assessing and optimizing performance, designing or validating business continuity strategies, mitigating compatibility problems, and building training systems for new products and technologies. For Progent clients without sufficient internal resources to assemble proper pilot environments, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep vital IT initiatives on schedule.
Progent's certified SQL Server 2019 experts can help you to evaluate the advantages for migrating to SQL Server 2019 and can deliver rapid online or on-premises contact with experts in solution planning and deployment, software development, SQL Server management, and cybersecurity.
Progent's Microsoft-certified professionals can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, create test systems and rollout plans, tune your network for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, train your IT management, team, create a corporate-wide security strategy, streamline network administration, help with application development, and generate and test a DR/BC plan.
Progent's Microsoft-certified experts can deliver a range of technical services to assist companies of all sizes to install, manage, and troubleshoot IT systems that incorporate desktops, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. For larger organizations, Progent's senior project managers can help design and configure testing labs to evaluate Windows 8.1 and plan and implement Windows 8.1 migration plans based on leading practices.
The new ASA 5500-X Series of firewalls with Firepower Services provide substantially more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-certified CCIE network consultants can assist your company to manage your existing PIX or ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, integrate, optimize, manage and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
Progent's support specialists in Apple OS X and Windows technology can help you integrate Mac and Windows computers into seamless networks with resource sharing and collaboration support. Enabling productive cooperation among a variety of servers and desktops powered by Mac OS and Windows calls for broad knowledge of and background with Mac and Microsoft technology. Progent's experience in Microsoft and Apple consulting makes it possible to offer world class assistance to companies that rely on these platforms to maintain their competitive advantage. Progent's consultants can also assist your business to integrate Apple's iPhones and iPads with your Windows environment.
Progent can help businesses of any size to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT administration and lower equipment investments. Azure offers a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and limitations of various cloud computing models you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises apps and network infrastructure and make sure you sidestep the common errors small organizations make when migrating to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN connections and to manage iPhones and iPads and Google Android handhelds.
Progent's pricing model is to charge for remote support and on-site visits by the minute. As a result, you are billed just for received support. Progent does not impose a more expensive rate for off-hours or urgent support, and within California or in regions where Progent offers in-person service, Progent does not charge for travel time except for urgent calls where on-site work is less than 4 hours. In addition, Progent applies no service activation fee and requires no monthly commitment for support services provided during normal business hours. Many support organizations impose large minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity eliminates large bills for quick fixes so you will not be forced to allow less critical problems to fester.
Progent's Microsoft-certified consultants can help organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from any earlier release of Microsoft Windows. Remote and onsite evaluation and upgrade support for Microsoft Windows 10 provided by Progent include Return on Investment analysis, project management, application compatibility testing, pilot systems, virtualization strategies, Cloud integration, mobile device management, telecommuter access, security and compliance, streamlined deployment and administration, network optimization, Wi-Fi support, disaster recovery planning, group and personal training for network management staff and users, and post-migration Call Center support services.
Progent provides nationwide urgent help and consulting services for businesses who run UNIX, Linux, or Solaris environments or whose IT systems feature a combination of UNIX and Microsoft products. Online IT help provides optimum return for your information technology dollar by extending user efficiency and limiting the time billed for computer analysis and repair. Advanced remote support utilities and experienced service specialists and consultants allow Progent to solve most IT issues without squandering time and expense by traveling to your location. In the vast majority of situations your IT problems can be dealt with over the phone or via a combination of telephone help and online network analysis. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISM and CISSP certified security professionals to help you with the most difficult network problems.
Progent's Microsoft-authorized experts can help you evaluate the business case for implementing Microsoft SharePoint 2007, advise you on the appropriate version of Microsoft SharePoint Server for your circumstances, provide configuration and integration expertise, assist you to set up MS SQL Server as a supporting database, optimize your network infrastructure, integrate your off-the-shelf and customized application programs to work with Microsoft SharePoint Server 2007, develop a company-wide security strategy that encompasses portal technology, and provide troubleshooting and Help Desk support.
Progent provides support expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and maintain a WatchGuard Firewall appliance that fits your network security needs and budget. Progent can assist you to maintain outdated WatchGuard firewalls or upgrade smoothly to modern WatchGuard firewall solutions.
VMware's popular Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and verify a consistent runbook for recovering services quickly following a breakdown. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, and transparent site relocation, failback and re-protect. SRM also allows transparent testing for disaster recovery, upgrades and patches and can produce reports to confirm full service recovery, validate SLAs and demonstrate compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to help your organization to design, configure, test and maintain a disaster recovery system powered by VMware Site Recovery Manager.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Top Quality Automated Desktop Monitoring Specialist
Microsoft Lync Server 2013, rebranded Skype for Business, allows businesses of all sizes to create a centrally managed and secure communications environment that permits a Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, audio/video and web meetings with app sharing, and both IP-based and PSTN telephony across a wide assortment of stationary PCs and handheld clients. Progent's certified Lync Server 2013 experts and system integrators can assist you to assess the business benefits of Lync Server 2013, design an in-house, cloud-based (with Microsoft Lync Online) or hybrid topology suitable for your present and long-term plans, deploy Lync Server 2013 so as to speed up your return on investment, and deliver live webinar and onsite training to your IT staff and users. Progent has in-depth expertise in key components of a Lync Server 2013 deployment that include Windows Server, SQL Server Express and Exchange, and Progent can help you to combine Lync 2013 with key Microsoft Office and Office 365 applications including Outlook and PowerPoint.
If your office computer system combines UNIX, Linux or Sun Solaris technology with Microsoft Windows, Progent can assist you to integrate your IT resources into a cohesive network that permits all your OS platforms to run side by side for simple administration, transparent dataflow, high dependability, enhanced throughput, and strong security. Progent's UNIX/Linux/Solaris and MS Windows coexistence support services include IT architecture integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online network help and troubleshooting, in-person technical support, and Help Desk support.
Progent's Citrix-accredited consultants can help you to evaluate the business advantages of XenServer as well as other Citrix platforms, and can help your IT organization to plan, test, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can in addition analyze your current XenServer environment and show you how to optimize resource utilization, responsiveness, security and compliance, availability, and disaster recovery.
Progent's engineers can deliver a variety of network consulting services to help organizations of all sizes to install, administer, and troubleshoot environments that include workstations, laptops, tablets, or smartphones powered by Windows 8.1. For larger organizations, Progent's experienced project managers can assist to design and configure test labs to assess Windows 8.1 and plan and implement Windows 8.1 migration projects based on proven methodologies.
Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can assist you to administer and debug your current Cisco Wi-Fi environment or implement an efficient transition to Cisco's modern wireless controller solutions.
SQL Server 2014 includes major improvements in key areas including speed, uptime, security, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that works seamlessly across all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and on-premises services such as system design, configuration, management, remediation, and software development services to help organizations of all sizes to realize maximum business value from their SQL Server 2014 investment.
Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's latest wireless controller technology.
Progent has extensive experience delivering a full-spectrum of remote network consulting and emergency troubleshooting services to local governments and school districts across the United States. Progent is one of the industryís pioneers in providing expert remote IT consulting and has delivered network solutions to clients in all 50 states. Online support eliminates travel expenses and solves issues faster than onsite service calls.
Progent's CCIE-certified network infrastructure consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.
Progent's Microsoft and Cisco certified network engineers offer expert help with a wide range of technologies and can deliver that assistance online anywhere in the U.S. or onsite in select cities throughout the United States and anywhere in California. Progent provides remote help for networks based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that include a combination of Microsoft and UNIX/Linux technology. Progent also offers the expertise of Cisco CCIE infrastructure engineers for complex network problems, as well as the the assistance of CISA and CISM-qualified security engineers to assist with high-level security design and troubleshooting. Progent has delivered online troubleshooting to companies in every state in the U.S.