24x7 Computer Support Services
ProSight LAN Watch Remote Monitoring and Management
Comprehensive Server and Desktop Monitoring
Additional Topics of Interest
Technical Consultant SCCM 2007 Policy Settings
Specialists SCCM 2007 Policy Settings
Progent's Microsoft-certified consultants can assist you to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, enhance security and compliance, and boost worker output by ensuring that critical applications are always current, tracking product licenses, and monitoring usage profiles to help you make informed purchasing decisions. Once you are ready to update your SCCM 2007 change management solution, Progent can help you to prepare for and carry out an efficient move to SCCM 2012.
Award Winning SonicWall VPN Network Security Auditor
SonicWall NSA 6650 Firewall Firewall Audit
Progent's certified SonicWall firewall experts can help you integrate, maintain, and troubleshoot SonicWall firewall/VPN products including the newer SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 2040 devices. Progent's CISM and CISA-certified cybersecurity consultants can help you incorporate SonicWall security gateways into a complete security plan and build protection into your business practices.
CRISC Risk and Information Systems Control Engineer
CRISC Technology Consulting Services
Progent offers the services of a CRISC-certified risk management consultant to help your company to plan and deploy an enterprise risk management solution based on leading practices promoted by CRISC and geared to match your organization's risk tolerance, business objectives, and budgetary guidelines.
Hybrid Office 365 Exchange integration Technology Consulting
Top Quality Integration Office 365 and Apple iOS
Microsoft allows you to create seamless hybrid ecosystems that integrate Office 365 and local Exchange deployments. This permits you to have some mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can help you with any phase of planning, integrating and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can deliver occasional expertise to help you resolve challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is completed on schedule and within budget.
2500 Wireless Controller IT Consultant
Cisco Certified Experts Computer Consultants Wave 2 Wi-Fi controller
Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or implement an efficient migration to Cisco's modern wireless controller solutions.
IT Consultant ASA Firewall with Firepower
Remote Support Services Cisco ASA Configuration
Progent’s Cisco-Certified network consultants provide professional PIX Firewall support services covering design, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack security, and safe access services. Extending from small, easy-to-install desktop devices for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls offer a sensible combination of security, speed and reliability for information networks of all sizes. PIX firewalls are build around a hardened, specially designed platform, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and connectivity services, including advanced application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN networking, intelligent access services, and flexible management solutions. Progent’s Cisco experts can help you choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Azure VHD Professionals
Design Firms Azure migration
Progent can help businesses of all sizes to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT administration and lower equipment expense. Microsoft Azure offers a wealth of public cloud services and Progent can assist you to understand the benefits and limitations of different cloud computing models supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and local apps and network infrastructure and make sure you sidestep the common errors small organizations make when migrating to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and VPN tunnels and also to integrate Apple iOS devices and Android smartphones and tablets.
After Hours Help and Support Microsoft Firewall
Microsoft ISA 2004 Server Specialists
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad backgrounds creating Microsoft-based security designs for information systems with many locations, remote workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size business design and deploy a configuration of Microsoft ISA Server 2004 that supports your IT security requirements without limiting your productivity.
ProSight DPS Hybrid Cloud Backup Services Outsourcing
24-7 Online Troubleshooting Offsite Managed Data Backup/Recovery Services
ProSight Data Protection Services from Progent provide small and mid-sized organizations a low cost and fully managed service for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables rapid recovery of vital files, apps and VMs that have become unavailable or damaged as a result of component failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's disaster recovery specialists can provide advanced support to configure ProSight DPS to to comply with regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to recover your critical information.
An index of content::
Computer Consultants Windows 2003
Microsoft Windows 2003 Remote Technical Support
The experience of Progent's certified Windows Server consultants, with an average of more than 11 years of work in Microsoft integration, ensures you success in identifying the version and configuration of Windows 2003 Server that aligns best with your company's strategy. Progent can also assist you with planning, installing, administering and troubleshooting powerful IT solutions powered by Windows Server, and can assist your migration from Windows 2000 Server or Windows NT.
Exchange Server 2016 Upgrade Planning Computer Consultant
After Hours Specialist Exchange Server 2016 Migration Planning
Progent can assist your business in any and all facets of your upgrade to Microsoft Exchange 2016 including designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; specifying storage requirements for your VMs, mailbox databases and log files; configuring HLB for high-availability CAS services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; creating SSL certs; providing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.
Small Office Small Business Network Consulting Firms
Small Office Network Consultant
Progent offers organizations of any size world-class IT online or in-person consulting for information systems based on Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier IT consulting experts also offer security expertise for businesses varying in size from the small office to the global enterprise.
Kentucky Network Consulting Group
Computer Consultancy Company Nebraska
Progent’s Technical Response Center offers affordable national extended hours online support for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service experts offer 24x7 telephone help and remote direct network connection to troubleshoot and resolve technical problems quickly and economically.
Services Documentation Remote Support
Tracking Service Costs Specialists
Progent uses an enterprise-class service reporting system that stores and organizes complete documentation for all delivered support activities. Unlike many independent consultants or small support firms who offer scant documentation or specifics of services performed, each service delivered by Progent is accompanied by full documentation. Each Progent consultant has use of the support documentation sent by every consultant to every customer. The practice of detailing and organizing service records allows more effective support and eliminates a variety of common misfortunes such as when a service client is virtually held hostage to a consultant who refuses to let go of the keys to the kingdom.
Biggest Teleworker Solutions Online Consulting
Online Support Call Desk for Remote Workforce
Progent has two decades of background helping small and medium-size companies to design, install, tune, manage, and debug computer networks that support remote workers.
Wi-Fi site survey Technology Consulting
Wireless Bridge Online Help
Progent’s Wireless Consulting Services offer a fast, affordable way for businesses of any size to integrate, manage, monitor and repair the latest wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and install appliances like Cisco's Aironet and Meraki access points and wireless controllers. For wireless email and online business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Consultants UNIX with Windows
Windows and UNIX Consultancy
Progent's UNIX platform consulting services provide small companies and software developers support for administering and supporting UNIX, Linux or Solaris systems that operate with Microsoft-powered networks. Progent offers your business contact with UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad array of experience provides you with a convenient one-stop consulting firm to show you how to build and maintain a protected and robust mixed-platform connectivity and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
ProSight Virtual Server Private Cloud Hosting Services
Open Now Consulting ProSight Virtual Hosting
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small organization's servers in a solution that delivers the maximum degree of dependability and scalability and is also simple to transfer to any data center. ProSight Virtual Hosting and management services are based upon mature virtualization technologies that allow small and midsize businesses with multi- platform IT systems to economize dramatically on the expense of capital investments, infrastructure support, and IT management while benefiting from enterprise-class reliability and an unprecedented level of vendor flexibility.
Windows Server 2012 R2 Clustering Online Support
Online Support Services Windows Server 2012R2 Virtual Fibre Channel
Progent's certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot systems and rollout plans, optimize your infrastructure for local, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT management team, develop an enterprise-wide security strategy, streamline IT management, assist with application development, and generate and validate a DR/BC plan.
Office 365 Portal IT Consulting
24 Hour Office 365 and Apple iOS Technology Consulting
Office 365 is Microsoft's growing family of client productivity apps and cloud services available on a subscription basis. Office 365 programs and cloud services are offered in a variety of subscription plans targeted at markets from individuals and home offices to enterprises. Progent offers quick and easy remote access to specialists with expertise in Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can assist your business to evaluate the many subscription options available with Office 365 and configure your network with Office 365 in a way that delivers maximum business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS, and Linux technology. Progent can also assist your business to build and manage hybrid solutions that seamlessly combine on-premises and cloud resources.
Network Consulting Dynamics GP Accounting
Dynamics GP/Great Plains Configuration
Dynamics GP/Great Plains 2010 software is a comprehensive business management platform that integrates information and processes across your company, communicates seamlessly with other applications, and brings together employees, customers and vendors unrestricted by time or location. Designed for small to mid-size businesses, MS Dynamics GP 2010 and MS Dynamics GP Release 10.0 provide capability for financials, analytics and reporting, project management, inventory and order control, e-commerce, HRM, customer relationship management, field force automation, manufacturing, retail, and web-based business services. Progent can help you install and manage a robust, protected server and network environment to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains professionals to help your company benefit from the full power of Microsoft Dynamics GP 2010.
CCIE Expert Certified ASA Firewall with Firepower Remote Consulting
Cisco ASA firewall VPN Professional
Progent’s Cisco-Certified network experts offer professional PIX Firewall consulting services encompassing design, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from compact, plug-and-play desktop devices for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls provide a healthy level of protection, performance and reliability for business networks of all sizes. PIX firewalls are based on a hardened, purpose-built operating system, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and connectivity services, including powerful application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and flexible administrative solutions. Progent’s network consultants can show you how to select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
24/7 Computer Consulting At Home Workforce Infrastructure
Work at Home Network Infrastructure Remote Troubleshooting
Progent can assist small and mid-size businesses to plan, set up and debug the network infrastructure to support work-from-home employees.
Microsoft Certified Dynamics GP Great Plains Accounting Support Outsourcing
Microsoft Dynamics GP Remote Support
important features of Microsoft Dynamics GP/Great Plains accounting include a modular design that lets you buy only the functionality you need, a standardized architecture based on Microsoft technologies to secure your investment and provide a highly integrated environment, enhanced reporting capabilities that allow you to monitor all activities, revenues and expenses and sales trends, compatibility with Microsoft Office to enable access to corporate information, the capability to process data from virtually any db software or desktop application into Microsoft Dynamics GP/Great Plains, and an open design that makes it easy to create specialized applications. Progent can show you how to set up and support a reliable, protected server and communications infrastructure to support Dynamics GP, and can provide expert GP/Great Plains support professionals to show you how to turn the powerful features of Dynamics GP business accounting software into a high-value business solution.
Microsoft Office XP Computer Consultant
24x7x365 Microsoft Information Technology Management
Progent's pricing model is to bill for phone service and on-premises help by the minute. As a result, you owe just for delivered services. Progent does not impose a higher rate for off-hours or emergency support, and within California or in regions where Progent provides in-person service, Progent does not bill for travel except for emergency calls where on-site work is less than four hours. In addition, Progent applies no initialization charge and asks no retainer for services provided during regular business hours. Many support firms impose large minimum fees or charge for each fifteen minutes or longer. Progent's small granularity avoids large invoices for quick fixes so you won't be tempted to permit less critical problems to stay unaddressed.
Consultants Endpoint Monitoring and Reporting
Server Monitoring Professionals
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates advanced remote monitoring and management technology to keep your IT system operating at peak levels by checking the state of critical devices that power your IT network. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT management personnel and your assigned Progent consultant so any potential issues can be addressed before they have a chance to disrupt your business.
Telecommuter IP Voice Integration Services
Offsite Workers VoIP Integration
Progent can assist small and medium-size companies to implement VoIP solutions to provide their remote workforce the advantage of transparent extensions of the company phone system.
ProSight Email Zero Hour Protection Engineers
Urgent ProSight Email Security Services
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver web-based control and world-class security for all your inbound and outbound email. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your exposure to external attacks and conserves network bandwidth and storage space. Email Guard's on-premises gateway appliance adds a further level of inspection for incoming email. For outgoing email, the local gateway provides AV and anti-spam protection, DLP, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall.
CISA Security Audit Consultant
Cybersecurity Audit Consult
The Certified Information Systems Auditor (CISA) credential is an important qualification that signifies mastery in information system security auditing. Accredited by ANSI, the CISA accreditation has consultants undergo an extensive examination administered by the ISACA professional group. Progent offers the expertise of a CISA-Premier Cybersecurity audit professional trained to help companies in the fields of information systems audit process, IT enforcement, systems and infrastructure ROI, IT support, protection of data assets, and disaster recovery preparedness.
Consulting Services CRISC Certified Risk and Information Systems Control
24x7x365 CRISC Certified Risk and Information Systems Control Manager Professionals
Progent offers the services of a CRISC-certified risk management consultant to assist your company to design and implement an enterprise risk management (ERM) strategy following leading practices promoted by CRISC and crafted to match your organization's risk tolerance, business objectives, and budgetary guidelines.
Training Professional Mac
Trainer Mac Office Excel
Progent offers one-on-one training customized for individuals who want to expand their understanding of the macOS and OS X platform, Apple Mac hardware, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also offers customized group or individual webinar classes for Mac application software.
Services Zero Downtime Data Center
Support Services High Availability Data Center
Progent's Data Center engineers can help you find high availability data centers that meet the particular requirements of your company. Fault tolerant Internet Data Centers are especially appealing to small companies because of their affordability and simplified logistics in comparison to taking a do-it-yourself approach. Trying to design an in-house data center that offers even a minimum degree of fault tolerance is financially prohibitive for the majority of small businesses. Progent is ready to show you how to get all the advantages of high availability data centers and 24x7 colo sites by offering a complete array of consulting and support services.
Specialists Private Cloud Virtual Datacenter Hosting
After Hours Engineers ProSight VM Hosting
Progent's ProSight Virtual hosting services offer small and midsize companies a variety of advantages such as lower capital costs, savings on operational costs, improved executive focus, enterprise-class protection, enhanced fault tolerance, and business continuity.
Development Microsoft Report Builder
Developer Firm Crystal Reports
Progent can provide online and onsite consulting to help you with any phase of BI reporting from troubleshooting or enhancing reports to designing and implementing a comprehensive business intelligence environment. Progent's management reporting experts can assist you to maintain your existing reporting system, help you to migrate reports from a legacy reporting product to a modern one, and deliver custom online mentoring to meet your specific needs. Progent’s business reporting and analytics consultants offer expertise in the leading business intelligence reporting platforms such as Microsoft's SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot and Power View, Report Designer and Report Builder.
Windows Server 2016 VM Load Balancing Remote Support
Microsoft Certified Windows Server 2016 Workgroup clusters Computer Engineer
Progent's Windows Server 2016 disaster recovery consultants can help you to design a DR solution built around Microsoft's most advanced Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance network-attached storage using low-cost hardware, Virtual Machine Load Balancing for improving the speed and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, economical creation of a failover cluster quorum arbitration point.
Lync Server 2013 Persistent Chat Specialists
24-Hour Lync Server 2013 and Cisco UC Services
Lync 2013, rebranded Skype for Business, allows businesses of all sizes to build a centrally managed and protected communications environment that permits a BYOD computing style with IM, presence, web conferencing with app sharing, as well as IP-based and PSTN calling across a broad range of desktop and mobile clients. Progent's Microsoft-certified Lync 2013 experts and network integrators can help your company to evaluate the advantages of Lync Server 2013, create an in-house, cloud-resident (via Lync Online) or mixed model suitable for your current and future goals, deploy Lync 2013 in a way that expedites your ROI, and provide live online and onsite training to your management staff and end users. Progent offers in-depth expertise in critical components of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to combine Lync Server 2013 with popular Microsoft Office and Office 365 applications such as Outlook clients and PowerPoint.
Temporary Staffing Network Engineer
On Demand Staffing Services Technical Support Services
Progent's temporary staff augmentation services allow organizations to meet sudden increases in demand for IT support personnel without dealing with the expense and hassle associated with vetting and recruiting experienced technical help and without increasing your full-time workforce.
IT Services BlackBerry BES
24-Hour Blackberry Technology Professional
Progent offers the expertise of BlackBerry-certified consultants who can help small companies to design, manage, and repair BlackBerry technology affordably and effectively, eliminating the need for an in-house BlackBerry specialist and minimizing the cost and distraction of supporting a mobile workgroup. Progent's BlackBerry engineers offer in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security engineers. This wide range of knowledge, combined with Progent's proven remote support model, provides small companies a cost-effective option for incorporating BlackBerry technology seamlessly into their information network.
ProSight Remote Network Infrastructure Monitoring Specialists
Network Performance Analysis Remote Troubleshooting
Progent’s ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to map, track, enhance and debug their networking appliances such as routers and switches, firewalls, and access points as well as servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network diagrams are always updated, copies and displays the configuration of almost all devices on your network, monitors performance, and generates alerts when issues are detected. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary chores like making network diagrams, reconfiguring your network, finding appliances that require critical software patches, or identifying the cause of performance issues.
macOS Online Troubleshooting Consultant Services
Mac IT Consultant
Progent offers national online phone support and troubleshooting services for companies who operate Apple Mac OS X environments or whose information systems include a combination of Apple macOS and Mac OS X with Microsoft products. Progent's experts offer Mac users a range of services such as desktop support, upgrading to the latest edition of Mac OS X from earlier versions of Apple macOS and OS X, plus expertise with Apple macOS and OS X applications. Progent's specialists in Apple technology can also help your business with iPhone and Apple iPad synchronization and troubleshooting, or migrating to iCloud services. Online IT help offers optimum return for your IT dollar by extending client efficiency and limiting the hours charged for computer analysis and repair. Advanced online support tools and experienced service specialists and engineers allow Progent to handle the majority of network issues without wasting time and money by traveling to your site. In the vast majority of cases your IT issues can be remediated by telephone or through a mix of telephone help and remote network analysis. Progent can put you in touch with Cisco certified CCIE network engineers and CISA certified security specialists to help with the most difficult system problems.
Project Server 2013 Troubleshooting
Microsoft Project Server Reporting Specialist
Progent's Microsoft engineers can provide in-depth expertise in deploying, using and debugging all versions of Project Server and can deliver a broad range of affordable remote consulting services based on proven best practices to assist businesses of all sizes to get all the benefits of this powerful project management solution. Support services available from Progent include solution design, installation and upgrades, strategies for safe collaboration among onsite and remote or mobile users, network infrastructure optimization, and customized webinar training classes.
Computer Consulting Office 365 PST migration
Office 365 PST migration Network Consultant
Progent can assist your business to evaluate the many subscription options available with Office 365 and integrate your network with Office 365 so you derive maximum business value. Progent offers expertise with cross-vendor networks that include Windows, macOS or OS X, and Linux software. Progent can also help your business to create and manage hybrid solutions that transparently combine on-premises and cloud-based products and services.
System Center Operations Manager IT Consultant
Online Troubleshooting Monitoring and Reporting
Progent offers a variety of network support bundles for small businesses. These information technology outsourcing and server monitoring services are based on the anticipatory problem handling abilities of Microsoft Operations Manager, a next-generation network and system support software platform that monitors the reliability, performance, and safety of your information system and identifies potential problems before they can disrupt your system. With Progent's economically priced IT support packages, small businesses can choose a simple co-sourcing package based on Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution.
Microsoft Live Communications Server Consultants
Microsoft LCS Server Instant Messaging Outsourcing
MS Office Communications Server provides Instant Messaging and presence as part of a scalable, enterprise-grade solution offering enhanced security, seamless integration with additional Microsoft products, an extendable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can benefit from cost savings and improved business efficiencies, enhanced individual productivity, and better intellectual property protection with this easy-to-administer, highly available IM platform. Effective deployments of Microsoft Office Communications Server call for careful planning and consideration before roll out. Progent's Microsoft-certified professionals can provide the skill necessary to realize all the advantages of Microsoft Office Communications Server throughout your entire corporation.
Small Office Network Installation
Small Business Consultant
Progent is a leader in cost-effectively providing world-class network support to small companies. Progent's success in addressing the IT support needs of the chronically underserviced small company sector is the combined outcome of key technical and operational innovations that have removed a great deal of the conventional expenses out of administering IT support, injected unprecedented professional expertise into the support mechanism, and dramatically streamlined the solution cycle.
ransomware rebuild Consulting Services
Consultant Services Conti ransomware recovery
Progent's proven ransomware recovery experts can assist your business to restore a network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Immediate Microsoft Exchange 2019 Computer Consultant
Exchange 2019 Configuration Integration Support
Progent can help your organization in any facet of your migration to Microsoft Exchange 2019 such as deploying Windows Server 2019 as a host for Exchange; designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and implementing Hyper-V virtualization; setting up hardware load balancing (HLB); configuring DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; updating firewalls; integration with O365; and setting up Outlook clients.
Network Consulting Wave 2 Wi-Fi controller
CCIE Expert Certified wireless controller Professionals
Progent can assist you to deploy Cisco wireless LAN controllers to manage Wi-Fi networks of any size. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi environment or carry out an efficient upgrade to Cisco's modern wireless controller products. Progent offers support for both hardware-based and software-based wireless controllers and can assist you to determine which type makes sense for your wireless environment. For Wave 2 Wi-Fi controller appliances, Progent can provide Cisco 3504 wireless controller support, Cisco 5520 Wi-Fi controller support, and Cisco 8540 wireless controller expertise.
ASA and PIX Technical Support Services
Firepower Services Technical Support Services
Progent’s Cisco-Certified technology consultants provide experienced PIX Firewall consulting services encompassing design, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and application policy enforcement, mutlivector threat protection, and safe connectivity services. Extending from compact, plug-and-play desktop devices for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a healthy level of security, speed and availability for business environments of all sizes. PIX firewalls are build around a hardened, specially designed operating system, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and networking services, including advanced application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible management solutions. Progent’s network experts can show you how to select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Microsoft Teams topology Consultant Services
Microsoft Teams topology Professional
Progent can assist you to design a migration to Microsoft Teams from Skype for Business and install, administer, and troubleshoot a cloud-based or hybrid implementation of Microsoft Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.
Emergency Information Transfer Troubleshooting
Expert Training Troubleshooting
Progent is committed to information transfer from Progent's support experts to clients. By teaching clients to handle technical issues that are within their scope, Progent is able to focus on offering high-value skills where Progent faces little competition. Small companies who work with familiar independent service providers or who maintain internal IT staffs benefit when Progent passes on knowledge about new technology and proven methodologies to make their networks more robust, protected, and efficient.
Internet Security and Acceleration Server Help and Support
Online Troubleshooting Microsoft Proxy Server
Progent's certified ISA Server consulting experts have extensive backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security solutions for information systems with multiple sites, mobile workers, and mission-critical eCommerce applications. Progent's ISA Firewall consultants can help your small business in planning and deploying an installation of ISA 2000 Server or ISA 2004 Server that supports your information protection requirements without overly limiting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later editions of Internet Security and Acceleration Server.
Les Kent has a 35-year history of successful technology integration, executive management, sales, and operations. He has demonstrated a talent for creating elegant IT solutions in his roles as as a network architect, software developer, project manager, deployment expert, and troubleshooter for small companies, start-ups, and major enterprises.
Cisco Experts prime infrastructure Remote Troubleshooting
Top On-site Support 2500 Wireless Controller
Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controllers to manage wireless LANs of any size. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or carry out a smooth migration to Cisco's modern Wi-Fi controller technology.
Cisco and Microsoft Certified Expert Amazon cloud AMI Contract Programming Firm
24/7/365 Cisco Expert Amazon S3 backup Designer
Progent offers affordable remote support to help businesses to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Amazon Glacier for value-priced archival storage. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, system design, testing, configuration, administration, performance optimization, licensing management, backup/restore mechanisms, and security. Progent offers advanced expertise with firewall configuration and VPN technology and can show you how to deploy all-cloud or hybrid cloud networking models that seamlessly incorporate Amazon AWS cloud services. Progent offers as-needed consulting to help you to resolve complex technical issues or Progent can provide project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS platform on time and on budget.
Consultant Services SQL Server 2014 Capacity Planning
After Hours Microsoft SQL Server 2014 Migration Online Help
Microsoft SQL Server 2014 includes major enhancements in key areas such as speed, availability, security, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that works transparently with all workloads including OLTP, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and on-premises consulting services such as planning, configuration, administration, troubleshooting, and application development expertise to enable businesses of any size to achieve fast return from their SQL Server 2014 investment.
Meraki MR20 Access Point Online Help
Meraki AP Management IT Consultant
Progent's Cisco-certified Wi-Fi networking consultants offer online and on-premises consulting and support services to help you to plan, configure, manage, tune, and debug Wi-Fi networks that utilize Cisco's Meraki APs. Progent can also assist your organization to plan and implement hybrid networks that combine local and cloud-based resources and that deliver seamless connectivity, enhanced protection, streamlined management, and dependable operation for all your wired and wireless devices.
Offsite Employees Data Protection Online Consulting
Online Help Work from Home Data Protection
Progent can assist small and medium-size organization to plan, implement, test and maintain backup systems required for offsite workers.
IT documentation management Services
ProSight password management system Specialists
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and safeguard information about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or domains. By cleaning up and managing your IT documentation, you can save up to 50% of the time wasted searching for critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you’re making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need as soon as you need it.
Amazon MWS integration training Integration Companies
Amazon MWS programming Programming Firms
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, payments, fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales, merchants can broaden their market, reduce their operating costs, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide application programming, workflow integration, project management support, and training to help you shorten development time and expedite your ROI.
Microsoft Certified Expert SCDPM 2012 Backup and Recovery Consulting Services
SCDPM 2012 Migration Consultant
Progent's Microsoft-certified consultants can provide remote or in-person support to assist businesses of any size to design, deploy, manage, and troubleshoot a backup/restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from older releases of SCDPM or from a different backup system, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud, or hybrid datacenters. Progent can provide occasional support for resolving especially challenging problems, or full project management support. Progent's consultants can also help you to design Data Protection Manager into an enterprise-class disaster recovery strategy.
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