Mid-sized businesses can get all the advantages of Microsoft Operations Manager 2007 and have fast access to Progent's Microsoft and Cisco Premier IT consulting experts. With Progent's economically priced network service programs, mid-size businesses can choose a simple co-sourcing package based on System Center Operations Manager with server monitoring, automated warnings, in-depth system analysis, Help Desk Call Center, and online troubleshooting. For businesses with mission-critical applications who need non-stop networking, Progent can provide a comprehensive round-the-clock outsourcing package. Progent supports Microsoft Operations Manager 2007 to offer medium-size company networks world-class reliability, protection and performance.
Progent provides the services of Microsoft and Cisco-Certified network support experts to offer clients economical alternatives to help businesses maximize the value of Microsoft and Cisco products. For environments that span from small offices to nationwide enterprises, Progent's expert consultants can show you how to improve your network's e-mail infrastructure, security, reliability, throughput, and network management.
Progent's managed services for software/firmware update management offer businesses of all sizes a flexible and affordable solution for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, endpoints scanners, infrastructure appliances like switches and Wi-Fi APs, and IoT devices such as sensors and robotics.
Progent's certified SonicWall firewall experts can help you deploy, manage, and update SonicWall firewall products including the current SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified network security consultants can show you how to incorporate SonicWall firewalls into a complete security solution and design security into your corporate processes.
E-Mail Guard is a comprehensive solution for blocking spam and viruses. E-Mail Guard handles the protection and administration of corporate email by providing continually improved spam and virus blocking, policy management, content filtering, and protection against email-borne DHA and DDoS attacks. E-Mail Guard also includes tracking, administration and analysis tools as well as outgoing email testing to let you troubleshoot your e-mail system and specify and enforce company security policy.
Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development system and can build or modernize .NET applications quickly and affordably.
Progent's network engineers can help you to automate desktop software update management by delivering expertise with management platforms such as System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services (WSUS).
Progent offers organizations of any size expert consulting for Intrusion Protection products and IPsec VPN products from leading firewall and VPN security vendors including Palo Alto Networks, WatchGuard, Juniper, Fortinet, and SonicWall. Progent can help you design a comprehensive security plan and select appropriate products from a variety of suppliers to achieve your security objectives while staying within your budget restraints.
ProSight Reporting is a growing line of real-time reporting plug-ins created to integrate with the industry's top ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent can assist you to understand the many subscription plans available with Microsoft 365, formerly branded Office 365, and integrate your information network with Microsoft 365 so you derive maximum business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help your business to build and manage hybrid solutions that seamlessly combine on-premises and cloud products and services.
ProSight Reporting is a growing family of real-time reporting tools created to work with the leading ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Stealth penetration testing is a key part of any overall network security strategy. Progent's security experts can perform thorough intrusion tests without the awareness of your company's in-house network support resources. Stealth penetration checking uncovers whether existing security monitoring systems such as intrusion incident warnings and event history analysis are correctly configured and consistently observed. Progent can provide ongoing autonomous PEN testing to define your internal/external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, skipped patches, and dangerous IT product defaults can be combined by threat actors into the multi-vector attacks typical of modern strains of ransomware.
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification through thorough examination and significant work with information security design. ISSAP security experts have in-depth understanding of access management systems and methodologies, phone system and network protection, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security experts can assist your business with all phases of architecture security.
Progent's Standard Help Desk Services offer an end-to-end service desk solution that manages all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and management reports. Support services are provided at a significant discount from Progent's normal Level 1 desktop support rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle challenging issues.
Progent's ProSight Virtual hosting services offer small and midsize companies a range of advantages including reduced capital costs, savings on operational expense, improved executive focus, enterprise-class security, greater availability, and business continuity.
Microsoft Windows Server 2008 R2 features high levels of performance, security, fault tolerance, expandability, and versatility that accelerate output of local, branch office, and mobile users. Progent's network professionals can deliver affordable online engineering, troubleshooting, and training services to assist you to design, implement, and maintain Windows Server 2008 R2 in order to add substantial strategic value to your network.
When conducting IT tasks for enterprise clients, Progent uses a structured methodology driven by defined milestones in order to achieve budgetary, timing and engineering targets while minimizing productivity disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures based on the leading practices defined by the Microsoft MSF methodology which specifies requirements definition, design proposals, pilots, design adjustments, and professional deployment. All phases are documented to make available a detailed summary of technical services performed and to help in downstream system support.
Progent's Cisco certified Wi-Fi consultants offer affordable online and on-premises help for end-of-life and current 802.11ac Aironet wireless access points (APs) and Progent can assist you to design and maintain Wi-Fi environments that incorporate indoor and outdoor/ruggedized Aironet APs.
Progent offers small businesses a pair of ultra-affordable network security inventory scanning packages that provide, at a preset price, remotely managed inventory scans of your security profile which are analyzed by certified security specialists who assess the data collected by the remote scan, deliver objective summaries of your existing security vulnerability, and offer recommendations for remediation. Progent has developed two complementary network security inventory scanning packages for external and internal security scanning that are priced to meet the restricted budgets of small businesses while delivering enterprise-class assessments of your IT network's vulnerability to attack.
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E Access Point consultants offer affordable online and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.
Progent's Microsoft certified consultants can assist you to pilot Windows 7 to confirm application and driver compatibility and to determine its speed and reliability operating in your environment. Progent's consultants can also show you how to estimate the likely business advantages of adopting Microsoft Windows 7. If Windows 7 makes sense for your business, Progent can assist your IT organization to design and execute a smooth migration to Microsoft Windows 7 from a an older release of Windows.
Progent provides several basic types of Contact Center support including Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft experts gives your clients instant access to a dependable support resource with extensive experience delivering phone support and online repair for IT systems powered by Microsoft products. Progent's concentration is on earning the support Help Desk a respected reputation as a key contributor to business productivity. Progent's target is to resolve and not merely report problems.
Progent can help you to understand the wealth of subscription options available with Microsoft 365, formerly branded Office 365, and configure your information network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS, and Linux software. Progent can also help you to create and maintain hybrid ecosystems that transparently combine on-premises and cloud-based products and services.
Progent's Microsoft-Certified SQL Server consultants can provide an array of support services to assist small companies to plan, configure, administer, and troubleshoot MS SQL Server 2008 solutions in order to realize the maximum competitive advantage from Microsoft's advanced RDBM technology. In addition, Progent offers help with system architecture, company-wide security, and software development to increase the business value of your IT network.
Progent's Duo service plans utilize Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication. Duo enables one-tap identity confirmation with iOS, Google Android, and other personal devices.
Progent's application experts offer in-depth consulting, custom development, deployment assistance, and webinar classes for popular applications covering vital areas including ERP, general accounting, management reporting, web commerce application design, and the MS Office family of business productivity solutions. As a Microsoft Partner with decades of experience providing advanced consulting and troubleshooting support remotely, Progent can help clients throughout the U.S. to eliminate the time and fees related to travel and on-site visits without sacrificing the high quality of technical support.
Progent's Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth experience helping small and mid-size businesses to reduce system downtime by providing cost-effective remote consulting services for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT infrastructure, backup/restore solutions, and non-disruptive system maintenance. Progent's business continuity consultants can help your company to plan and validate an efficient business continuity plan that aligns with your business goals and budget. Progent's disaster recovery specialists can help you to design, deploy, and maintain fault-tolerant technologies including redundant Internet access, virtualized servers, clustering, load balancing, continual online backup, and multi-location data centers.
ProSight Patch Management Remote Technical Support
Progent can provide affordable online support to assist businesses to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, architectural design, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security strategies.
Progent's Microsoft certified engineers can help you to assess Windows 7 to verify application compatibility and to determine its performance and stability running with your applications. Progent's consultants can also show you how to assess the potential business benefits of moving to Windows 7. If Microsoft Windows 7 makes sense for your business, Progent can assist your IT organization to plan and implement a non-disruptive upgrade to Windows 7 from a your current version of Microsoft Windows.
Progent's support services for software and firmware patch management offer organizations of any size a versatile and cost-effective solution for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, such as printers, network appliances such as switches and wireless access points, and IoT devices such as sensors and robotics.
Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior analysis technology by SentinelOne to defend endpoint devices as well as servers and VMs against new malware attacks such as ransomware and email phishing, which routinely escape legacy signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a unified platform to address the entire malware attack progression including protection, infiltration detection, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks.
Microsoft Windows 8.1 is engineered to run on devices ranging from smart phones and tablets to engineering workstations. A wealth of new and improved features, including its touchscreen support and signature tile user interface, provide a wide selection of benefits for organizations who understand how to put them to work. Progent's Windows experts can help bring your organization up the learning curve with Microsoft Windows 8.1 and show you how to derive significant business advantage from the product's many technical enhancements.
Progent is a Microsoft Certified Partner and has earned accredited competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the highest customer satisfaction and enjoy the closest operational relationship with Microsoft. The knowledge, capabilities, and commitment needed to earn the level of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to offer your business better technical solutions for your IT network.
Progent has 20 years of background assisting small and mid-size businesses to design, deploy, tune, manage, and debug IT networks that incorporate at-home workers.
SQL Server 2000 is a complete, web-aware database and data analysis package that enables the fast development of a new generation of high-end applications that can provide your business a critical competitive edge. Microsoft SQL Server 2000 features core support for XML and the ability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET environment.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map out, track, enhance and debug their connectivity hardware such as routers and switches, firewalls, and access points as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are always updated, copies and manages the configuration of virtually all devices on your network, monitors performance, and sends alerts when issues are discovered. By automating time-consuming management processes, WAN Watch can knock hours off ordinary tasks like network mapping, reconfiguring your network, locating devices that require critical software patches, or resolving performance issues.
Progent's consultants provide experience in multiple disciplines relevant to mobile networking such as network infrastructure, Activesync, wireless security, wireless e-mail, Windows Mobile, RIM Blackberry, and mobile software programming. Progent's certified consultants can save your organization work and money by using their wireless background to help you choose and integrate wireless access solutions that fit the needs of your business. Progent can also tune your IT architecture so that wireless appliances perform more reliably.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect data related to your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your IT documentation, you can save up to 50% of the time spent looking for critical information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you're planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require when you need it.
Progent's Cisco-certified wireless networking consulting experts can help businesses of all sizes to plan, implement, administer and troubleshoot Cisco Aironet Wi-Fi AP solutions to provide the throughput, range, capacity, expandability, security and ease of management required for transparent connectivity between Wi-Fi and wired network infrastructure. Progent can provide efficient online and onsite support for legacy and current 802.11ac Aironet wireless access points and Progent can help you plan and manage wireless solutions that include indoor and outdoor Aironet access points.
Progent's Cisco-Premier network consultants can help you to use Cisco's management utilities along with a variety of powerful third-party products to build a complete network management solution to keep your environment operating smoothly, conserve limited resources, protect your data, recover rapidly from device breakdown or deliberate assaults, and allow you to expand or reassign network resources sensibly and affordably as your business grows.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance boost compared to Cisco's popular ASA 5500-X firewalls and offer unified control of advanced security features like application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can assist your organization to plan and execute an efficient migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's security services to build and centrally control network environments that include branch offices, data centers, private clouds and public clouds.
Progent can provide fast online access to Cisco-certified CCIE networking experts. Progent's CCIE engineers can link to your environment via powerful remote support tools to provide quick and affordable analysis and remediation of urgent network issues.
Progent's certified cybersecurity consultants can run NodeZero-powered threat assessments to make sure your security monitoring and protection tools and policies are correctly configured and effective.
Ubiquiti's UniFi family of Wi-Fi network devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. UniFi appliances installed across multiple venues with thousands of APs can be remotely configured and managed with free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, optimization, debugging, monitoring, and reporting. Progent can provide the skills of seasoned Wi-Fi consultants who can help your organization to determine the value of UniFi technology for your business and help you to plan, deploy, manage, and troubleshoot your UniFi solution.
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E AP consultants offer affordable online and onsite support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Progent's Intune consultants can help your company to understand the strategic value of adopting Microsoft Intune for configuring and managing your portable computers including notebooks, smartphones, and tablets powered by Windows, iOS, and Google Android. Progent can assist you to define security policies, plan and deploy pilot environments to evaluate the benefits of Microsoft Intune for your environment, install Intune throughout your IT ecosystem, combine Intune with SCCM for unified change management, and provide ongoing support for your Intune solution.
Progent's Microsoft-certified experts have 20 years of background providing electronic messaging and unified email/telephony solutions for businesses. Progent offers affordable Microsoft Exchange 2007 Server support services to strengthen email security and virus defense, provide fault tolerant email, and facilitate remote and wireless email connectivity. Progent's Microsoft Exchange help and support services can assist you in planning and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT system or outdated Microsoft Exchange software such as Microsoft Exchange 5.5 to Exchange Server 2010.
Progent's Juniper-authorized network consultants can help your company to plan and deploy Juniper Firewall/VPN technology, enhance and troubleshoot your network infrastructure, and upgrade smoothly from discontinued devices to current versions. Progent's Junos OS consultants can provide expertise with Juniper's flagship network control software to enable your business to streamline the management and strengthen the security of your Juniper VPN appliances and firewalls. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist you manage environments that include a mix of Juniper's OS platforms.
