Progent can supply small businesses with an information management professional who can act as a part-time Chief Information Officer. This part-time CIO can offer strategic direction to help you deploy appropriate IT products to enhance business processes so they align more closely with your business goals. Your company can create and install a well conceived IT strategy without absorbing the cost of a full-time Chief Information Officer.
Progent offers two ultra-affordable service bundles intended to enable small companies to receive an independent network security assessment from a premier security engineer. With Progent's External Network Security Inventory Checkup, an engineer runs a comprehensive test of your IT infrastructure from beyond your firewalled perimeter to uncover possible weaknesses in the security posture you expose to the public. With Progent's Internal Network Security Inventory Scan, a security engineer executes a system scan from a secure computer inside your company firewall to determine the risk to inside attacks. The two security inventory services are configured and run from a secured external location.
Progent's software experts have worked for two decades with .NET technologies and the Visual Studio development system and can build or modernize .NET apps rapidly and affordably.
Progent has over 20 years of background configuring, maintaining and troubleshooting the core platforms that make up System Center and can help you to design, deploy, manage, and repair your System Center ecosystem to maximize the availability and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent's consultants can help your organization to upgrade to the current version of Microsoft System Center from an earlier release or from another IT management platform to provide the benefits of best-in-class provisioning, centralized management, security, plus infrastructure and application availability and performance monitoring.
Progent's Mac consultants can promote the creative facets of Mac environments by offering help services and training in graphics, audio, and motion video. Progent's consultants can provide expertise in a variety of Apple Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or setting up an audio/video production studio.
Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size organization's production servers in an environment that gives the maximum degree of dependability and expandability and is also simple to migrate to another host. ProSight Virtual Hosting services are based upon proven virtualization architectures that allow small businesses with mixed- platform IT systems to economize significantly on the costs of capital investments, infrastructure maintenance, and network administration while achieving world-class fault tolerance and an unmatched level of vendor independence.
Progent can provide cost-effective online support to help companies of any size to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design, pilot testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security and compliance.
Progent's Microsoft-certified experts offer small and midsize businesses computer consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, groups and data. SharePoint Portal Server offers a central spot for your workers or clients to access, organize, share and interact with relevant data, documents, and applications and to communicate with other people. It enables faster and better decisions, more efficient access across teams and more economical business practices. The main goal of SharePoint Server is to bring together, in a productive way, all of the many sources of knowledge available inside and outside an organization. Windows SharePoint Services connect workers, clients, workgroups and major tasks with the data they've developed in a way that makes data convenient to find, retrieve and apply.
Progent's ProSight Virtual Hosting service offers proven virtual server architecture, a world-class data center facility, and the technical support expertise of Progent's Microsoft-certified engineering group to provide small and midsize businesses with a comprehensive information technology outsourcing solution that enhances network dependability and security, reduces management distraction, and cuts costs. With Progent's Private Cloud Hosting, a smaller business can have each of its software platforms and key application servers hosted in a safe and fault tolerant data center on a high-performance, high-availability virtual machine set up and supported by Progent's network support professionals.
Progent offers the guidance of a CRISC-certified risk management consultant to help your company to plan and implement an enterprise risk management (ERM) strategy following best practices promoted by CRISC and geared to align with your company's risk tolerance, business objectives, and budgetary guidelines.
Progent offers affordable online support from IT engineers skilled in a broad range of products and services that provide solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops plus laptops and handhelds. Progent offers help for all major data protection platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, HP Data Protector, Double-Take, MozyPro, Retrospect, Time Machine, VMware Data Recovery (VDR), and FLARs. Progent can help your company to deploy, enhance, or maintain data backup solutions for a range of architectures such as local, remote, cloud, or hybrid.
ProSight ECHO Data Protection Services from Progent provide small and mid-sized organizations an affordable end-to-end solution for cloud backup/disaster recovery (BDR). ProSight Data Protection Services automates and monitors your backup processes and allows rapid restoration of vital data, applications and VMs that have become lost or damaged due to component breakdowns, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery consultants can provide world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your business-critical information.
Progent provides national urgent phone support and troubleshooting services for businesses who operate Solaris environments or whose IT systems feature a combination of Solaris and Microsoft technology. Remote network consulting provides maximum leverage for your IT dollar by protecting client efficiency and shortening the hours charged for computer analysis and repair. Sophisticated online access utilities and skilled service specialists and consultants combine to enable Progent to handle most IT problems without squandering time and money by going to your location. In the vast majority of cases your network issues can be remediated over the phone or through a mix of phone help and remote access. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISSP and ISSAP premier security specialists to help you with the most challenging network issues.
Progent's Ekahau-certified Wi-Fi experts can assist you to design, install, enhance, manage and debug a Wi-Fi solution customized for your environment. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF signal analysis.
Microsoft supports transparent hybrid networks that integrate Microsoft 365 Exchange Online and on-premises Exchange systems. This permits you to have specific Exchange mailboxes hosted at your physical datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can assist you with any facet of designing, integrating and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Exchange initiative is completed on time and on budget.
Progent's certified security consultants can help you safeguard your Mac environment through professional services including performing security audits, clean up after virus and denial of service penetrations, setting up firewalls, integrating safe remote and mobile connectivity, deploying monitoring programs for protection against viruses, spam, and malware, and creating a comprehensive security strategy appropriate for the particular goals of your business information system.
Microsoft SQL Server 2016 introduces major improvements in speed, capacity, data security, high-availability, mobile computing support, and built-in analytics and reporting. New features include PolyBase for handling structured and unstructured databases simultaneously for data warehousing, Jason integration, Always Encrypted mode, Mobile Reports, and seamless management of on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can deliver online and onsite expertise to help organizations of any size to implement, manage or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and SCOM.
Progent offers the support of certified consultants and seasoned database application programmers, database administrators, project management experts, network infrastructure architects, disaster recovery/business continuity specialists, and security professionals to assist your business to assess the potential advantages of SQL Server 2012 for your business, install pilot systems at your datacenter or at Progent's test lab, design and carry out an efficient migration to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS solutions, and configure an efficient and safe IT infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.
Catalyst line of wireless controllers streamline the administration of Wi-Fi networks by unifying the provisioning and control of Wi-Fi APs, optimizing Wi-Fi throughput by limiting the effect of RF congestion, enhancing wireless availability with fast failover, and strengthening data security by detecting threats and analyzing network traffic based on user class and locale. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controller appliances to manage Wi-Fi networks of any size. Progent can assist you to maintain and troubleshoot your existing Cisco Wi-Fi solution or implement a smooth transition to Cisco's modern wireless controller solutions.
Microsoft Communications Server provides Instant Messaging and Real Presence as part of a scalable, world-class solution offering enhanced protection, seamless integration with popular Microsoft software, an expandable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can realize cost savings and improved operational efficiencies, enhanced individual productivity, and better intellectual property security with this simple-to-administer, fault-tolerant solution. Effective implementations of Office Communications Server call for careful planning and thought before roll out. Progent's Microsoft-certified consultants can deliver the expertise necessary to deliver all the benefits of Microsoft Office Communications Server across your entire corporation.
Progent offers online and on premises consulting to help you with any phase of business intelligence (BI) reporting ranging from troubleshooting or enhancing reports to planning and implementing an advanced business intelligence solution. Progent's BI consultants can help your company to maintain your current reporting environment, assist you to migrate reports from a discontinued reporting platform to a modern one, and deliver custom online training tailored to your individual requirements. Progent's management reporting consultants can provide experience in all popular business analytics reporting and visualization tools including Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot and Power View, and Report Designer.
Progent's Check Point firewall consultants can show you how to design, integrate, and manage firewall solutions that rely on Check Point Next Generation firewall appliances and Check Point's cloud-based SandBlast security services. Progent's consultants can also help you support legacy Check Point firewalls or migrate smoothly to Check Point's next-generation security gateways.
Progent's staff of Microsoft and Cisco Certified consultants average more than ten years of hands-on professional background, at the forefront of IT support, performing a broad range of technical projects for a large array of customers. Each Progent consultant shares a refined set of individual best practices that are incorporated into shared leading practices training that Progent teaches its support personnel. This means that you get not just world-class technical skills, but also a support engineer with field-tested approaches for applying technical knowledge to repair real-world network problems efficiently.
Progent's IT outsourcing packages offer economical computer support for small companies. Whether it involves designing network infrastructure, creating an internal Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your system, or creating an on-line eCommerce solution, outsourcing your IT engineering services can reduce expenses and eliminate risks, permitting IT service expenses to increase in a more moderate and manageable fashion than is possible by building up a large, knowledgeable internal IT staff. Progent's Outsourcing White Paper and flyers tell you how Progent can enable you to create a secure and highly available network architecture for your critical business software powered by Windows.
Progent can assist businesses of any size to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT administration and reduce hardware expense. Microsoft Azure offers a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and restrictions of various cloud networking models you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises applications and network infrastructure and ensure that you avoid the common errors small organizations make when moving to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN connections and to integrate Apple iOS devices and Android handhelds.
Progent's productive atmosphere will make you a better consulting professional by improving your technical skills and increasing the satisfaction of your clients. Progent makes good on this commitment by recruiting the best consulting talent for you to work with, offering a state-of-the-art network and communications architecture, running custom software utilities to deliver the maximum level of service, and by optimizing proven business structures for finding and maintaining clients.
The Help Desk Call Center support delivery model adopted by Progent gives small and midsize businesses an efficient alternative to reliance on freelance service individuals by offering extensive expertise shared by numerous engineering teams, optional 24x7 access to urgent assistance, escalation capability to appropriate engineers for solving the most intractable problems, service consistency and dependability, quick follow-up overseen by veteran IT service administrators, a selection of convenient mechanisms for requesting service jobs, and a high level of progress visibility made possible by trouble ticket tracking and available through a web portal.
Microsoft allows you to create transparent hybrid networks that combine Microsoft 365 and on-premises Exchange systems. This allows you to have specific mailboxes located on your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can help you with any phase of designing, integrating and debugging your hybrid Microsoft 365 Exchange network. Progent's Exchange specialists can provide as-needed expertise to help you resolve stubborn technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is successfully completed on schedule and on budget.
Microsoft Lync 2013, renamed Skype for Business, allows businesses of any size to build a manageable and protected communications environment that permits a Bring-Your-Own-Device computing style with IM, presence, audio/video and web meetings with application sharing and whiteboard, and both IP-based and PSTN telephony across a broad range of stationary PCs and handheld endpoints. Progent's certified Lync Server 2013 consultants and network architects can help you to evaluate the advantages of Lync Server 2013, design an in-house, cloud-resident (with Lync Online) or hybrid topology suitable for your present and long-term goals, deploy Lync Server 2013 so as to speed up your return on investment, and provide custom online and on-premises training to your management staff and end users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync Server 2013 with key Office and Microsoft 365 applications such as Outlook and PowerPoint.
Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all delivered services. Unlike some freelance consultants or small support firms who offer minimal documentation or specifics of services performed, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the support documentation sent by every consultant to every client. The practice of detailing and organizing service records results in more effective support and avoids a variety of common problems such as when a service client is effectively held captive to a consultant who won't release vital service information.
Progent's Cisco-authorized IT professionals can show you how to design an affordable, high availability Internet connection architecture that can deliver non-stop Internet connectivity through a wide range of fault tolerant Internet network products and services including non-stop BGP, transparent fail-over, and multiple ISPs. Progent can provide CCIE engineers to show you how to apply the latest techniques for fault tolerant Internet access to create a cost-effective, completely redundant Internet interface with automatic failover and other features to create zero-downtime Internet availability.
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E Wireless Access Point consultants offer affordable online and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
Progent's Microsoft certified experts offer small and mid-size companies world-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to deliver critical applications rapidly and automatically to appropriate workers, reduce software costs and adhere to licensing agreements by understanding patterns of usage, enhance Windows security by improving your knowledge of weak points and by delivering critical patches, manage your mobile workforce through industry standards independent of connection or geography, and reduce operational expenses by efficiently utilizing the management capabilities built into Windows. Progent's SMS engineers can help you use SMS economically for automated software and application deployment, security patch control, and asset monitoring management including program and hardware inventory.
Progent's UNIX platform support services provide small companies and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of expertise offers you a convenient one-stop source to show you how to build and manage a protected and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SuSE, Debian GNU/Linux and Mandrake.
Microsoft Small Business Server is an affordable collection of essential servers that provides the foundation for a powerful but easy-to-manage information. The integration demands of the Microsoft .NET functions included with Microsoft Small Business Server 2011 requires an IT consultant with real-world background and extensive experience in designing and implementing effective and comprehensive business technology solutions. Progent's Microsoft-certified experts have extensive backgrounds with the technologies built into SBS 2011 and SBS 2008. This experience ensures you success in deploying, managing, and servicing IT solutions powered by the SBS line of servers and applications.
Progent's Microsoft-certified Windows Server 2022 experts can help your company to plan and carry out an efficient migration to Windows Server 2022 using an on-premises system architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with an on-prem installation of Windows Server 2022.
Progent's Check Point consultants can help you select and configure Check Point Firewall and VPN utilities and appliances based on Check Point's technology to offer an economical and efficient security solution for your information network. Progent can also show you how to configure other Check Point products including ZoneAlarm and Check Point UTM-1 firewalls with security products from other vendors and offer a single stop for on-going network support, maintenance, training, and consulting services.
System Center Configuration Manager automates software deployment and updating, streamlines compliance settings control, inventories network resources, guards against company data leakage, provides health reporting, enables safe end-user self service, and offers a common control mechanism for managing mixed-operating system networks running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud specialists can assist you with any facet of planning, implementing, using and repairing a SCCM solution for on-premises, cloud, or hybrid environments.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable remote and onsite expertise, software development, and debugging services for businesses of any size who intend to migrate to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can assist you plan and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based components into a cohesive intranet solution.
Progent can help companies of all sizes to migrate all or part of their computing infrastructure to Microsoft Azure. This can simplify IT management and lower equipment expense. Azure includes a comprehensive library of public cloud services and Progent can help you to evaluate the advantages and limitations of different cloud networking models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises apps and resources and ensure that you avoid the typical mistakes small organizations make when migrating to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN connections and also to integrate Apple iOS devices and Google Android handhelds.
Progent's managed services for software and firmware patch management offer businesses of any size a flexible and cost-effective alternative for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, endpoints printers and scanners, network infrastructure appliances such as routers and wireless APs, and Internet-of-Things devices like sensors and robotics.
Progent has extensive experience providing a broad range of online network consulting and urgent repair services to local governments and schools throughout the U.S. Progent is one of the industry's pioneers in providing advanced remote network support and has delivered IT solutions to clients in every state. Online support eliminates travel costs and solves problems more quickly than onsite support.
On-site Technical Support Automated Server Management
Progent's Duo service plans incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity verification on iOS, Android, and other out-of-band devices.
Small to mid-sized companies can now get all the advantages of Microsoft System Center Operations Manager and in addition have quick access to Progent's Microsoft and Cisco Certified network support experts. With Progent's economically priced network support programs, small and midsize businesses can choose a basic System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to offer small company information systems world-class availability, protection, and productivity.
Progent can help your business to design an upgrade to Microsoft Teams from Skype for Business Online and configure, manage, and debug a cloud or mixed implementation of Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
For corporations with branches in or any area served by Progent's consultants, Progent's Microsoft-Certified IT support professionals and certified Cisco network consultants offer a range of IT consulting services such as project planning, SOX compliance, office relocations, enterprise security, network architecture, local or remote emergency support, and technical support for co-location hosting environments. A Progent IT consultant can show you how to plan a multi-office information system that makes smart use of co-location services and Internet hosting sites. Progent's Microsoft Premier engineers can help major corporations design, integrate and support major rollouts of the latest releases of Microsoft technology including Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and CCNP experts can assist you to deploy Cisco technology for connectivity solutions that incorporate basic, high-speed, integrated, and wireless networking.
Even if your business has a minimal network support staff and a limited IT budget, your information system can still feature the same high reliability and responsiveness that once needed a substantial internal service group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified IT professionals, the most recent network management software for 24x7 monitoring and threshold alarms, and economical support programs such as a help desk call center to keep your vital network applications and hardware operating.
Progent's Symantec experts can help you maintain discontinued Symantec firewall and Symantec VPN products including the Raptor and Symantec VelociRaptor line or help you upgrade to more recent firewall solutions. Progent can also enable you to create and implement a complete security strategy that can incorporate firewall and VPN appliances and utilities, outsourced security and virus protection services, server and application monitoring software, and formal policies and enforcement procedures. Progent has the skill to be your one-stop source for continuing technical support, maintenance, training, and security consulting.