Remote Network Management for Small and Midsize Businesses
ProSight LAN Watch Network Monitoring and Management
Comprehensive Server and Desktop Monitoring
Additional Topics of Interest
Consulting Services ProSight ESP Behavior-based Security
VMware Security Network Consultants
Progent's ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth security for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, device management, and web filtering through leading-edge tools incorporated within one agent accessible from a single console. Progent's security and virtualization consultants can assist your business to plan and configure a ProSight ESP environment that addresses your company's specific needs and that allows you demonstrate compliance with legal and industry information protection regulations. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for urgent action. Progent's consultants can also help your company to set up and test a backup and restore solution like ProSight Data Protection Services so you can recover rapidly from a destructive security attack like ransomware.
Supplemental Help Desk Setup and Support
Support Desk Sharing On-site Support
Progent's Shared Call Center service makes it possible for your business to share the load for Help Desk support seamlessly between your in-house IT team and Progent's roster of veteran technical support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the top shared professional services automation platform for managing service requests, ticketing, ownership, progress tracking, and reporting.
Top Ranked Amazon MWS integration Design Firms
Amazon MWS integration training Development Companies
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales activities including listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales processes, vendors can expand their reach, reduce their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and expedite your ROI.
Open Now Azure AD MFA Technical Support Services
Microsoft Experts Active Directory Network Engineer
Progent can assist you to plan and implement a smooth move from on-premises Active Directory to cloud-based Azure AD or to a hybrid system that uses Azure AD Domain Services and AD Connect to unify identity services across on-premises and cloud resources.
ProSight Private Cloud Services Consulting Services
ProSight Virtual Hosting Services
Progent's ProSight Virtual Hosting offers advanced virtual server architecture, a world-class data center, and the support expertise of Progent's Microsoft-certified engineering group to provide small businesses with a comprehensive IT outsourcing solution that enhances network availability and protection, eliminates management hassle, and saves money. With Progent's Private Cloud Hosting, a smaller business can have each of its operating system platforms and critical business application servers supported within a safe and reliable facility on a fast, non-stop virtual machine configured and maintained by Progent's computer support professionals.
Virtual Support Desk Remote Troubleshooting
Consultant Shared Help Desk
Progent's Network Helpdesk Outsourcing Services for desktop technical support are designed especially for small businesses who need immediate availability of a Help Desk Call Center with expert telephone support and effective escalation capability but who must work within a modest network support budget. Key features of Progent's Help Desk Outsourcing Services are Helpdesk Phone Support, Optional Remote Access Support, Initial System Evaluation, Problem Prioritization, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Call Center Applications Selection and Integration.
Cybersecurity Organization Telecommunications Security
Netscreen Network Security Evaluation
For small and midsize organizations, network security and information assurance and compliance is too complicated to stay ahead of yet too dangerous to ignore. The world's biggest enterprises have been breached, and the leading cloud service providers have on occasion been taken down. It looks as though there's no place to run. Progent has made it affordable for smaller organizations to implement critical IT security projects successfully by offering the advantage of billable time to the closest minute with no minimum charge for remote support. This means you can have access to a world-class information consultant to deliver just the help you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist you with any aspect of network security including security audits, malware screening and recovery, spam and email content filtering, email data leak protection, regulatory compliance reporting, and designing a comprehensive security strategy.
IT Specialist Enterprise Security
Cisco Office Move Engineers
For corporations with branch offices in or any area covered by Progent's consultants, Progent's Microsoft-Premier network support experts and certified Cisco network consultants can provide a range of IT consulting services including project management, SOX compliance, office relocations, corporate security, system design, local or phone-based branch office support, and troubleshooting for colocation hosting environments. A Progent network architect can show you how to design a multi-office information system that makes smart use of co-location services and Internet data centers. Progent's Microsoft Certified engineers can help large corporations design, deploy and maintain major rollouts of updated versions of Microsoft products including Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can help you deploy Cisco technology for connection solutions that combine basic, high-speed, integrated, and wireless networking.
Remote Consulting Barracuda Backup and vSphere
Barracuda Backup Disaster Recovery Technology Consulting Services
Barracuda Backup is a low-cost, subscription backup and disaster recovery service for small and mid-size businesses. A Barracuda Backup solution can include a purpose-built hardware appliance built by Barracuda or a software-based appliance with similar functionality but which utilizes your existing storage infrastructure. Barracuda Backup protects vital business data produced on-premises, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide range of consulting support services to help your business to plan, integrate, manage and repair a backup and disaster recovery solution built on Barracuda Backup.
Exchange 2013 Upgrade Services
Exchange 2013 EAC Support Services
Exchange 2013 incorporates major enhancements to the functionality of Microsoft Exchange 2010 and introduces powerful innovations as well as a revamped architecture. These enhancements affect vital areas including manageability, high availability (HA), compliance, cost of ownership, teamwork, scalability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can help you understand the possible advantages of upgrading to Microsoft Exchange Server 2013, design a cost-effective test and rollout strategy, and train your IT team to maintain your Microsoft Exchange 2013 solution. Progent can also provide ongoing remote consulting and support and management for Exchange Server 2013.
Offsite Workforce Video Conferencing Computer Consulting
Work from Home Video Conferencing Technology Consulting
Progent can help small and medium-size organizations to set up and troubleshoot conferencing applications to allow their teleworkers to interact efficiently with teammates and clients.
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Emergency Work at Home Video Conferencing Computer Engineer
Urgent At Home Employees Video Conferencing Online Consulting
Progent can help small and mid-size companies to deploy and troubleshoot conferencing solutions to allow their at-home employees to interact productively with fellow workers and customers.
SCCM 2012 Mobile Device Management Remote Consulting
SCCM 2012 Policy Settings Consulting
Progent's Microsoft-certified consultants can help your organization to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to SCCM 2012 from a legacy device and application management platform or help you to modify your current SCCM 2012 ecosystem to support your evolving business requirements. Also, Progent can assist you to build an infrastructure that takes full advantage of SCCM 2012 by delivering expertise with associated Microsoft technologies such as Active Directory Domain Services, SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Microsoft Windows 8.1 Migration Technical Support
Technology Professional Windows 8.1 Upgrade
Windows 8.1 is designed to power computers ranging from smart phones and slates to engineering workstations. An abundance of innovative features, including its touchscreen interface and signature tile user interface, offer a broad range of advantages for companies who know how to put them to work. Progent's Windows consultants can assist bring your business up the learning curve with Windows 8.1 and show you how to derive significant business advantage from the product's many new and enhanced technologies.
After Hours Cisco Aironet Specialists
Wireless LAN Support and Setup
Progent's wireless consultants can help small organizations plan, choose, pilot, install and support protected building-to-building wireless bridges that integrate seamlessly into your IT network while offering a level of security that equals or excels wireline connections. Progent provides experience in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can help you identify and deploy the wireless link solutions that fit best with your company needs.
Ubiquiti WiFi access point Technology Professional
Ubiquiti UniFi wireless LAN Engineers
Ubiquiti's UniFi line of Wi-Fi network devices includes a wide selection of Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and switches. Ubiquiti UniFi appliances installed on multiple sites with thousands of access points can be remotely configured and administered using Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, tuning, debugging, monitoring, and reporting. Progent offers the skills of veteran wireless professionals who can help you to assess the value of Ubiquiti's UniFi technology for your business and help you to plan, install, manage, and troubleshoot your UniFi ecosystem.
Consultants ransomware rebuild
ransomware data recovery Engineer
Progent's seasoned ransomware recovery experts can help you to reconstruct an IT network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
SQL Server 2016 Query Store Technology Consulting Services
Network Engineer SQL Server 2016 and Excel
SQL Server 2016 introduces significant improvements in performance, capacity, security and compliance, high-availability, BOYD integration, plus integrated business intelligence. Innovations include PolyBase for processing SQL and NoSQ databases simultaneously for big data applications, Hadoop support, Dynamic Data Masking, Mobile Report Publisher, and seamless management of on-premises and cloud operations and services. Progent's Microsoft-certified consulting team can deliver online and onsite expertise to assist businesses of all sizes to deploy, administer or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint, Dynamics GP, Lync or Skype for Business, and SCOM.
Microsoft Office System Consulting Group
Microsoft Configuration
Progent applies no service activation charge and asks no monthly commitment for services provided during regular working hours. Progent's one-minute granularity eliminates big bills for fast repairs so you will not be forced to permit minor problems to stay unaddressed. .
Guru Progent's Management
Progent Management Team Outsource
Progent's management team consists of industry professionals with decades of background delivering computer consulting services, technical support, and strategic IT planning to businesses ranging in size from startups to Fortune 500 companies. Great service calls for great personnel, and Progent has put together a management staff that can provide businesses with the top service value in the industry.
Fault Tolerant Data Center Online Support
High-Availability Data Centers Consulting Services
Progent's Data Center professionals can show you how to identify high availability data centers that meet the specific needs of your company. High availability colocation sites are especially attractive to small companies due to of their low cost and convenience in comparison to taking a do-it-yourself strategy. Trying to create an in-house data center that offers even a minimum degree of fault tolerance is too expensive for most small organizations. Progent can show you how to get all the advantages of high availability data centers and 24x7 colo sites by offering a full range of engineering and maintenance services.
Remote Support Windows Server 2019
Microsoft Windows Server 2012 Configuration
The complexity and connectivity demands of Microsoft Windows Servers requires an IT consulting firm with hands-on expertise and in-depth knowledge in planning and building seamless, end-to-end business technology systems. The experience of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your strategic goals. Progent's consulting services can assist you with designing, installing, managing, and troubleshooting Windows Server solutions that increase the business value of your computer network. Progent's consultants can assist you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other desktop clients.
SCCM 2016 Specialist
System Center 2016 and Operations Management Suite Online Consulting
Small to middle size businesses can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and in addition have quick access to Progent's Microsoft and Cisco Certified network support professionals. With Progent's economically priced network support programs, small and midsize organizations can choose a simple Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to offer small business networks world-class availability, protection, and productivity.
Services Avaddon ransomware recovery
Engineer Ryuk ransomware data recovery
Progent's ransomware consultants can help your business to assess your ransomware defenses, monitor and protect your network, assist with negotiating a settlement with a hacker, and restore an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
ProSight Reporting Ticketing Network Consultants
ProSight Reporting Remote Infrastructure Management Online Technical Support
ProSight Reporting is a growing line of in-depth reporting plug-ins designed to work with the industry's leading ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
24 Hour UNIX, Windows Engineer
On-site Technical Support UNIX with Windows
If you are developing UNIX or Linux applications on a network that includes MS Windows-based processors, PCs, and office productivity products, Progent can provide comprehensive network support outsourcing that allows you to focus on your area of high-value expertise while avoiding the continual distraction of managing your business network. By using automated server monitoring and by delivering remote and in-person assistance when your business needs it, Progent offers an affordable solution for supporting an information system that provides high dependability, protection, and efficiency. Progent's developer assistance offerings feature full-service it outsourcing, virtual server infrastructure, online and on-premises support and troubleshooting, network monitoring services, and Help Desk services.
Internal Security Inventory Consult
External Cybersecurity Inventory Consultancy
Progent offers two ultra-affordable service bundles designed to enable small companies to get an impartial security assessment from a certified security consultant. With Progent's External Network Security Inventory Checkup, a security expert runs an extensive examination of your network from outside your firewall to uncover possible weaknesses in the security posture you expose to the public. With Progent's Internal Network Security Inventory Scan, a security expert executes a network scan from a secure computer inside your company firewall to uncover your exposure to internal attacks. The two security inventory packages are configured and executed from a secured external location.
Mac Remote Consult
Mac Online Technical Support Engineers
Progent offers nationwide remote phone support and consulting services for businesses who run Apple macOS and OS X networks or whose IT systems include a combination of Apple Mac and Microsoft technology. Progent's engineers can provide Apple macOS and OS X clients a variety of IT services such as desktop assistance, upgrading to the current edition of macOS from earlier editions of Apple macOS or OS X, plus help with Mac applications. Progent can also assist your business with iPhone and iPad synchronization and troubleshooting, or moving to iCloud services. Online technical support provides optimum leverage for your IT budget by extending client efficiency and shortening the hours billed for network repair services. Advanced remote support tools and skilled technicians and engineers allow Progent to handle most IT issues without wasting time and expense by going to your site. In most of cases your IT issues can be remediated over the phone or through a mix of telephone help and remote access. Progent can offer the services of Cisco CCIE network experts and CISSP premier security specialists to help with the most difficult system issues.
24-Hour Microsoft Certified Partner Reports .NET F#
.NET C++ Design Firm
Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development system and are able to build or update .NET applications quickly and affordably.
North Dakota Consultancy Firms
After Hours Hawaii Network Management Services
Progent's National Support Center provides national remote assistance for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Certified support professionals provide phone support and remote direct computer access to isolate and resolve technical problems quickly and affordably. The breadth of IT experience available from Progent's team of country-wide support professionals allows Progent to escalate even the toughest network issues to appropriate specialists as required.
ProSight Email Guard Spam Filtering Consulting Services
ProSight Email Guard AES Encryption Consultant Services
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to deliver web-based control and world-class protection for all your inbound and outbound email. The powerful structure of Email Guard combines cloud-based filtering with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage space. Email Guard's onsite gateway appliance adds a deeper level of analysis for incoming email. For outgoing email, the onsite security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.
NotPetya ransomware hot line Consultant Services
Specialist ransomware cleanup and recovery
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to contain the progress of an ongoing ransomware breach. Call 800-462-8800
IPsec VPN Compliance Audit
Auditing Firewall Security
Progent offers small and medium size organizations expert support for Intrusion Protection products and IPsec VPN products from leading firewall and Virtual Private Network security companies such as Check Point Software, Juniper, and Symantec. Progent can help you design a detailed security plan and choose the right technologies from a variety of suppliers to support your security objectives while staying within your budget restraints.
Services DopplePaymer ransomware hot line
Consultant Services Ryuk ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to halt the progress of an active ransomware breach. Call 800-462-8800
SharePoint Server 2019 Migration Computer Consultants
IT Services SharePoint 2019 Taxonomy
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer affordable remote and onsite consulting expertise, software development, and technical support services for organizations of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help customers design and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines onsite and cloud-based infrastructure into a seamless intranet solution.
24-7 Unified Attendant Console IT Consultants
24 Hour Collaboration Outsourcing
Cisco Unified Communications Manager (CUCM or Unified CM), formerly known as CallManager, operates as the heart of Cisco's communications and collaboration portfolio. Unified Communications Manager and Unified CM Express (CME) provide a location-independent IP-PBX by integrating with applications like Cisco Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's Cisco-certified network consultants can deliver effective and budget-friendly online and onsite expertise to assist organizations of all sizes to create and maintain Unified CM deployments by providing Cisco Unified Communications Manager configuration and technical support consulting services that deliver maximum business value. Progent can help with any facet of CUCM setup and troubleshooting in areas such as integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, setting up SIP trunking and PSTN calling, installing ISR G2 routers with CUBE support, designing UCS server clustering solutions for high availability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.
DotNET Application Design Firms
.NET iOS Developer
Progent's software experts have worked for 20 years with .NET technologies and the Visual Studio development system and are able to create or modernize .NET apps quickly and at low cost.
24-Hour Microsoft Dynamics NAV Technical Support Services
Dynamics NAV Support and Integration
Progent can provide online and on-premises configuration, upgrade, application development, BI reporting for Microsoft Dynamics 365 Business Central (formerly Dynamivs NAV).
Microsoft 365 Android Integration Technical Support
Microsoft 365 Management Technical Consultant
Progent can assist your business to understand the wealth of subscription options available with Microsoft 365, formerly called Office 365, and integrate your information network with Microsoft 365 so you derive top business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help you to create and manage hybrid networks that transparently integrate on-premises and cloud resources.
Consultants ProSight Email Guard Spam Filtering Services
ProSight Email Content Filtering Service Consultancy
Progent's ProSight Email Guard solution uses the technology of top data security companies to deliver centralized control and comprehensive security for all your inbound and outbound email. The powerful structure of Progent's Email Guard combines cloud-based filtering with a local security gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and keeps most threats from making it to your network firewall. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage space. Email Guard's on-premises gateway device adds a further level of inspection for inbound email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local security gateway can also help Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall.
Remote Consultant Services Wave 2 Wi-Fi controller
Immediate wireless LAN controller Technology Consulting Services
Cisco's Catalyst line of wireless controllers simplify the administration of wireless LANs by unifying the provisioning and management of Wi-Fi APs, optimizing Wi-Fi performance by reducing the impact of radio frequency congestion, enhancing wireless availability with fast auto-failover, and hardening security by detecting threats and analyzing traffic content according to user class and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controllers to manage and monitor wireless networks of all sizes. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi environment or carry out a smooth transition to Cisco's modern Wi-Fi controller solutions.
Intune Technical Consultant
MCSE Expert Certified Intune SCCM Integration Consultant Services
Progent's Microsoft-certified Intune consultants can assist your company to understand the strategic value of utilizing Microsoft Intune for administering your portable devices including laptops, phones, and tablets powered by Windows, iOS, and Google Android. Progent can assist your company to define security policies, set up test environments to evaluate the appropriateness of Intune for your environment, install Intune across your enterprise, combine Intune with System Center Configuration Manager for unified change management, and provide ongoing support for your Microsoft Intune solution.
Award Winning Azure cloud migration Integration Companies
Azure hybrid cloud solutions Consultancy
Progent can assist companies of any size to move any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network management and reduce equipment investments. Microsoft Azure includes a wealth of cloud services and Progent can help you to evaluate the benefits and limitations of various cloud networking architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises apps and resources and ensure you sidestep the common mistakes small organizations make when migrating to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN connections and to integrate iPhones and iPads and Google Android smartphones and tablets.
Consultants iPhone patch management
Patch management Consultancy
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Consulting Organization Microsoft and Apple Mac Desktop
Desktop Small Business IT Outsourcing Firm
Progent can deliver a broad range of affordable consulting and support services to help your company to deploy, configure, troubleshoot, and manage workstations and laptops based on Microsoft Windows, Apple macOS and OS X, or various editions of Linux. Progent can offer onsite or remote technical support for single machines or laptops or work with your business to design and carry out a large-scale rollout of new or revised operating system software and business applications. Progent can also provide engineers and technical workers to assist you to prepare for and implement an office relocation or merger designed to produce the least possible disruption of your business.
Contact Center Online Support Services
CallManager Support and Help
Cisco Cisco Unified Communications Manager (Unified CM), previously known as CallManager, acts as the center of Cisco's communications and collaboration solution. Unified CM and Cisco Unified Communications Manager Express (CME) provide a location-independent IP-PBX by integrating closely with applications like Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's Cisco-certified consultants offer effective and affordable online and onsite support to help organizations of any size to build and administer Unified CM environments by providing Unified Communications Manager integration and technical support services that add maximum productivity. Progent's consultants can help with any aspect of Unified CM setup and debugging in areas that include integrating VoIP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN support, deploying Cisco ISR routers with CUBE support, creating UCS server clustering systems for survivability, performance tuning, and integration with Microsoft Exchange and Skype for Business.
Windows 2000 Remote Support
Information Technology Consulting Windows 2000 Server
Progent's certified Microsoft Windows 2000 consultants can show you how to optimize the functionality of your current Windows 2K Servers and can simplify network administration, offer tech support and repair, and enhance security. Progent can also help you design, justify, and execute a strategy to migrate from Windows Server 2000 to Windows 2003 Server. Progent is experienced in designing pilot installations to reduce the obstacles associated with migrating to Windows 2003 Server by uncovering potential hardware and application compatibility issues.
Les Kent has a 35-year history of successful technology integration, corporate administration, marketing, and operations. He has demonstrated a talent for developing sophisticated IT solutions in his roles as as a system designer, application developer, project manager, implementation consultant, and troubleshooter for small companies, new ventures, and major enterprises.
Comprehensive Event Management Online Support
Microsoft System Center Operations Manager Specialist
Even if your business has a small network support group and a modest technology budget, your information system can still feature the same high reliability and performance that once required a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified network professionals, the latest network management products for 24x7 monitoring and threshold alarms, and cost-effective support packages such as a help desk service to keep your vital business applications and hardware operating.
Windows Server 2012 R2 Storage Spaces Online Support
Remote Troubleshooting Windows Server 2012R2 Security
Progent's certified consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, create test systems and rollout strategies, optimize your infrastructure for on-premises, multi-site, cloud-based, and hybrid datacenters, train your IT management team, develop an enterprise-wide security strategy, automate IT management, help with creating applications, and generate and test a disaster recovery/business continuity plan.
Microsoft Windows 10 ADK Consultant
MCSE Expert Certified Windows 10 OneDrive Remote Troubleshooting
Progent's Windows consultants can help organizations of any size to assess Windows 10 or to migrate to Windows 10 from any earlier version of Microsoft Windows. Online and on-premises assessment and migration services for Microsoft Windows 10 provided by Progent's consultants include ROI analysis, project coordination, application compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid solutions, mobile management, telecommuter access, security and compliance, automated provisioning and administration, network design, Wi-Fi support, disaster recovery planning, group and personal training for network management personnel and users, and post-migration technical help.
Shared Service Desk Economics Computer Engineer
Shared Computer Support Help Desk Costs Technical Consultant
Progent's Help Desk Call Center outsourcing and co-sourcing service programs help companies to save money, increase output, and adapt quickly to fast-changing economic circumstances.
Redundant Connectivity Outsourcing
Non-stop Interoffice Connectivity Support and Setup
Progent's high availability inter-site connectivity and 24x7 network connection professionals can help small companies create zero-downtime Interoffice connectivity through fully redundant system architectures with automatic failover. Progent's Cisco Certified Internetwork Experts can design and implement fault tolerant Inter-office connections based on non-stop EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how multi-path connections and transparent fail-over can provide economical 24x7 interoffice networking.
Open Positions Microsoft Certified
Microsoft Consultant Full-Time Job
Progent is seeking a variety of on-staff employees including solutions-driven MCSEs; connectivity consultants who have Cisco CCDP or CCIE certification; and specialists in advanced network design with experience in mobile access, wireless networking, non-stop systems, business continuity planning, data preservation, and virtual servers. We are also hiring workstation support technicians, off-site troubleshooting professionals, and CISSP or CISA certified security professionals. Progent is also seeking veteran managers able to operate effectively in our high-growth, virtual office environment. Progent contracts independent consultants who have proven expertise and field background in important IT areas outside our primary technical focus. Progent's Experts Group employs independent consultants who offer consulting and development support for line-of-business solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess specialized expertise with non-Microsoft platforms such as Linux, Apple OS, or Solaris, or can provide expert skills in areas such as telecom, web design, Electronic Data Interchange, web commerce, or database management. Independent contractors premier by Progent cooperate with Progent's staff engineers to deliver comprehensive IT services for small and midsize business networks.
5520 wireless controller On-site Support
Wave 2 wireless controller Technical Consultant
Cisco's Catalyst family of wireless controllers simplify the administration of wireless LANs by unifying the provisioning and control of wireless APs, optimizing Wi-Fi performance by reducing the impact of RF congestion, enhancing wireless uptime with rapid auto-failover, and strengthening data security by detecting cyber threats and filtering traffic content according to user class and locale. Progent can assist your business to deploy Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi solution or implement an efficient migration to Cisco's latest Wi-Fi controller solutions.
Exchange 2019 DAG Consultant Services
Exchange 2019 Mailbox Migration Remote Technical Support
Progent can assist you in any phase of your migration to Exchange Server 2019 including deploying Windows Server 2019 Core as a host for Exchange; planning HA infrastructure for a local, cloud-based or hybrid environment; moving mailboxes; designing and configuring Hyper-V virtualization; configuring hardware load balancing (HLB); setting up DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365 and configuring Outlook.
Suse Linux Consultant Services
Support and Setup Gentoo Linux
Progent's Linux consulting experts offer small and mid-size businesses and software developers help with administering and maintaining Linux computers that operate with Microsoft-based technology. Progent offers your organization contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide array of experience provides you with a convenient single source to show you how to create and manage a protected and robust mixed-platform network and communications infrastructure that allows Linux and Microsoft interoperability by integrating Windows with major Linux derivatives including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
SMS Server 2003 Upgrade IT Consulting
24 Hour SMS Server Migration Setup and Support
Progent's Microsoft certified consultants offer small and medium size companies enterprise-level consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to deliver important applications rapidly and reliably to specified users, lower product costs and stay compliant by determining usage profiles, improve Windows protection by improving your awareness of weak points and by delivering targeted updates, manage your mobile workforce through accepted standards independent of connection or location, and reduce operational expenses by fully exploiting the administrative capabilities built into Windows. Progent's SMS consulting professionals can show you how to use SMS economically for automated software and application deployment, security patch administration, and asset monitoring management including program and appliance inventory.
Consult Windows Server 2003
Windows 2003 Server IT Consultant
The knowledge and experience of Progent's certified Windows Server consultants, with an average of more than 10 years of work in Microsoft technology, ensures you success in identifying the version and configuration of Windows 2003 Server that matches best with your company's strategy. Progent can also help you with designing, deploying, administering and supporting powerful information technology solutions based on Windows Server, and can streamline your upgrade from Windows 2000 Server or Windows NT.
Remote Expert Microsoft Certified Consult Project Management
Specialists Project Design Tuning
For advanced project management assistance, Progent can provide access to veteran information technology experts with decades of background in technology management, program development, and process design for organizations ranging from Big 4 companies to dot-com startups to government agencies. These high-level IT managers can provide project management expertise to help enterprise clients adhere to best practices to ensure that development or deployment projects are completed on schedule and within budget.
Microsoft Exchange Server 2016 Upgrade Integration Support
24x7x365 Microsoft Exchange 2016 Upgrade Setup and Support
Progent can assist your business in any and all facets of your migration to Microsoft Exchange Server 2016 including designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your VMs, mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; planning, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
Fortinet 200 Series Firewalls Online Support Services
Fortinet 1100 Series Firewalls Consultants
Fortinet next-generation firewalls (NGFWs) are industry leaders in delivering top throughput for SSL inspection. Progent's Fortinet FortiGate firewall consultants can assist your business to integrate your Fortinet FortiGate security appliances to protect your IT resources at the enterprise perimeter, within the data center, at branch locations, and in the cloud.
Consultants SQL Server 2019 and Excel
SQL Server 2019 Always Encrypted Setup and Support
Progent's Microsoft-certified SQL Server 2019 experts can assist your organization to assess the advantages for migrating to SQL Server 2019 and can deliver rapid remote or onsite access to experts in system planning and integration, software programming, database administration, and network security.
Internet Data Center Consulting
24x7x365 Fault Tolerant Data Center Onsite Technical Support
Progent's Data Center consultants can show you how to select fault-tolerant data centers that meet the specific requirements of your company. Fault tolerant Internet Data Centers are especially appealing to small businesses because of their low cost and simplified logistics compared to pursuing a do-it-yourself strategy. Trying to build an in-house data center with even a basic level of fault tolerance is too expensive for the majority of small businesses. Progent is ready to show you how to reap all the benefits of high availability data centers and 24x7 colo sites by providing a complete range of consulting and maintenance services.
24/7 Microsoft 365 Word Integration Remote Technical Support
Remote Support Microsoft 365 OneDrive Integration
Progent can help your business to evaluate the wealth of subscription plans offered with Microsoft 365, previously called Office 365, and integrate your network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS, and Linux software. Progent can also help your business to create and manage hybrid solutions that seamlessly integrate local and cloud products and services.
Endpoint Monitoring and Reporting Computer Consulting
ProSight Remote Desktop Management Setup and Support
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that uses state-of-the-art remote monitoring and management technology to keep your network operating efficiently by tracking the health of critical assets that drive your network environment. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT personnel and your assigned Progent consultant so all potential problems can be addressed before they have a chance to impact productivity.
Remote Support Services Nagios
Linux Network Monitoring, Nagios and MRTG Specialists
Network monitoring typically consists of tracking a network's resource utilization in order to identify throughput bottlenecks or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring utilities that work under Linux or UNIX and can be used to monitor mixed-platform networks where UNIX and Windows operate together. Progent's system support engineers can help you take advantage of both these programs to optimize and troubleshoot your network. Progent's UNIX consulting services provide small companies and programmers assistance with managing and servicing UNIX/Linux and Solaris systems that work with Windows-based products.
Remote Troubleshooting Apple iPad
iPad 3 Network Consulting
Progent's experts can provide Apple macOS and OS X users a range of services including desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server expertise, network protection services, and one-on-one education. Progent can assist clients to migrate to macOS from OS X or other earlier versions of Apple OS X and Progent can offer expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with iPhone support and Apple iPad synchronization, or moving to Apple's iCloud services. For computer networks built exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of designing, integrating and maintaining a network infrastructure that is reliable, secure, fast and aligned with your company's business goals.
Windows Server 2022 migration Network Consultant
Windows Server 2022 Cybersecurity Technology Consulting
Progent's certified Windows Server 2022 consultants can assist your company to plan and carry out an efficient upgrade to Windows Server 2022 using a self-hosted system architecture or a hybrid model that combines cloud-based Windows Server Online with an on-site implementation of Windows Server 2022.
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