Progent's business climate will allow you to become a more capable consulting professional by improving your technical skills and boosting the loyalty of your customers. Progent delivers this commitment by recruiting the top consulting talent for you to operate with, providing an advanced network and communications architecture, using proprietary software tools to enable the highest level of support, and by streamlining proven operational structures for finding and maintaining clients.
Microsoft Virtual Server, run on the Windows Server platform and powered by technology originally produced by Connectix, delivers the performance needed to accomplish server consolidation, application upgrade, and server isolation tasks through virtualization techniques in an enterprise-class computing environment with high scalability, manageability, and reliability. Microsoft has aimed Virtual Server at businesses wishing to improve ROI in software programming and piloting, migration from outdated mission-critical applications, and hardware consolidation. Progent's skilled Virtual Server experts can assist your business to evaluate and integrate Microsoft Virtual Server.
Progent provides national remote technical support and troubleshooting services for businesses who run Apple Mac OS X networks or whose information systems include a mix of Apple macOS and Mac OS X with Microsoft Windows products. Progent's experts can provide macOS and Mac OS X clients a range of services including desktop assistance, migration to the most recent edition of OS X from legacy versions of Apple macOS and Mac OS X, plus help with macOS and Mac OS X applications. Progent can also assist you with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to iCloud services. Remote IT help offers optimum return for your IT budget by extending user productivity and limiting the hours charged for computer repair services. Sophisticated online support tools and skilled service specialists and engineers allow Progent to solve the majority of network problems without squandering time and money by traveling to your location. In the vast majority of cases your IT issues can be dealt with over the phone or via a combination of phone support and online access. Progent can offer the services of Cisco certified CCIE network engineers and CISA certified security specialists to assist you with the most difficult system issues.
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, deploying, enhancing and repairing Microsoft SCOM environments and offer companies of any size advanced remote or on-premises consulting services for SCOM 2012. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and availability needed to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs based on industry best practices for tracking network infrastructure and both Microsoft and third-party apps and services. Also, Progent can provide fast remote or on-premises technical support to assist you to fix serious issues uncovered by System Center 2012 Operations Manager.
Progent's Cisco certified Wi-Fi consultants can provide affordable online and on-premises support for legacy and current Wave 2 Aironet Wi-Fi APs and Progent can assist your business to design and manage Wi-Fi environments that include indoor and outdoor/ruggedized Aironet access points.
Progent's Microsoft certified support team can help you define and implement an efficient in-place Microsoft Exchange 2003 upgrade strategy that minimizes productivity disruption, reduces ongoing service demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multiple server or multi-site upgrades, Progent offers the experience to finish your project rapidly and economically. Progent's Microsoft Exchange Server 2003 help, repair, and consulting offerings include assistance with the integration of third-party add-ons to Microsoft Exchange Server 2003 that are in keeping with your business goals.
Progent provides consulting expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and maintain a WatchGuard Firewall product that fits your security requirements and budget. Progent can help you to maintain outdated WatchGuard firewalls or upgrade smoothly to current WatchGuard firewall solutions.
ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows rapid restoration of vital data, applications and VMs that have become unavailable or damaged due to hardware breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR consultants can provide advanced support to configure ProSight DPS to to comply with government and industry regulatory requirements like HIPPA, FIRPA, and PCI and, when needed, can help you to recover your business-critical information.
Progent is a pioneer in cost-effectively delivering world-class IT help to small businesses. Progent's achievement in addressing the IT support requirements of the chronically underserved small company market is the cumulative outcome of key technical and process innovations that have eliminated much of the traditional expenses out of administering IT support, injected unprecedented professional expertise into the IT service system, and significantly streamlined the repair cycle.
Cisco Nexus series switches are engineered to deliver the throughput, expandability, availability, virtualization support, density, data protection and manageability required to act as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch consultants can provide remote and onsite consulting expertise to help your IT staff to plan an optimal switch topology, set up pilot systems to confirm your switching solution, install and configure Nexus switches, define and enforce appropriate policies, run security vulnerability assessments, configure proactive monitoring and alert systems, fully utilize resources through virtualization, analyze and repair switching and routing issues, maximize performance, perform capacity planning, and set up the powerful high-availability (HA) features available for Cisco's Nexus switches. Progent's consultants can also help you to migrate non-disruptively from outdated Nexus switches or Catalyst switches to current Nexus switches.
With virtual server technology, businesses can run multiple virtual servers on a single physical server. Virtualization technology allows businesses to enjoy all the benefits of server isolation, but without the costs associated with buying additional server hardware. Virtual servers are also the critical technology behind private clouds, which offer important benefits such as lowering the costs of hardware, facilities, and management while improving information security, network reliability, and recoverability. Other key server management options are network monitoring utilities, Windows Server Update Services, and remote server management cards. Progent's professional server management consultants can assist you with all aspects of server virtualization and management to allow your company to cut costs and save time.
Progent can supply small businesses with an IT management expert who can function as a part-time CIO. This part-time CIO can offer strategic direction to help you deploy appropriate technology to enhance business operations so they align better with your corporate objectives. Your company can develop and install a well conceived IT strategy without incurring the cost of a full-time Chief Information Officer.
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size company's servers in an environment that gives the maximum degree of dependability and scalability and is also simple to move to any data center. ProSight Virtual Hosting options are based upon proven virtualization platforms that enable small businesses with mixed- platform environments to economize significantly on the expense of capital investments, system maintenance, and IT administration while benefiting from world-class fault tolerance and an unprecedented degree of vendor independence.
Progent can assist you in any and all facets of your upgrade to Exchange 2016 such as designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; determining storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for high-availability client access services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
For enterprises with branch offices in California or any area covered by Progent's consultants, Progent's Microsoft-Premier IT consulting professionals and certified Cisco network consultants offer a variety of network support services such as project planning, Sarbanes Oxley compliance, site relocations, corporate security, system architecture, on-site or phone-based emergency support, and technical support for co-location hosting facilities. A Progent IT consultant can show you how to plan a multi-site network that makes efficient use of collocation services and Internet hosting sites. Progentís Microsoft Premier engineers can help major enterprises plan, integrate and maintain major rollouts of the latest versions of Microsoft technology such as Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progentís Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can help you configure Cisco products for connection solutions that combine basic, high-speed, integrated, and remote networking.
Progent's Microsoft and Cisco authorized Consultants provide three ways to help medium-size and large businesses create an efficient and productive in-house Computer Support Helpdesk. Progent's consulting services include Return on Investment evaluation, process study and improvement, executive reporting, education of in-house personnel, and documentation of processes. Progent's Software Selection and Deployment Support Services help businesses analyze the various top level Help Desk application programs available and determine what products might be too expensive, miss key capabilities, or align badly with your organization's corporate culture. Progent also provides short-term staffing for organizations who need to augment their internal Help Desk team for special tasks or to fill in for vacationing or indisposed personnel.
Progentís Technical Response Center offers low-cost national after-hours remote troubleshooting for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers provide 24x7 telephone help and remote direct network access to isolate and repair technical problems quickly and affordably.
Progent's Cisco-Meraki Wi-Fi access point experts can help you to plan, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for environments from a small office to a large campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco appliances for streamlined management.
Cisco Cisco Unified Communications Manager (Unified CM), formerly named CallManager, operates as the center of Cisco's collaboration solution. CUCM and Cisco Unified CM Express offer a location-independent IP-PBX by integrating closely with unified messaging apps such as Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent's CCIE-certified network consultants can deliver efficient and affordable online and onsite support to assist businesses of any size to build and maintain Unified CM deployments by providing Cisco Unified Communications Manager configuration and technical support consulting services that deliver optimum productivity. Progent can help with any aspect of CUCM support and troubleshooting in areas such as integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, setting up SIP connections and PSTN calling, installing Cisco ISR routers with CUBE support, designing Cisco UCS server failover solutions for survivability, performance tuning, and integration with Exchange and Skype for Business.
Microsoft allows you to create transparent hybrid networks that combine Office 365 Exchange Online and local Exchange deployments. This permits you to have specific Exchange mailboxes located at your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist you with any phase of designing, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can provide as-needed support to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365 solution is successfully completed on schedule and on budget.
Progentís Microsoft certified consultants provide a range of support services for Dynamics GP. Microsoft Dynamics GP/Great Plains is a financial and ERP package built, like all Microsoft accounting tools, on the expandable and popular platform of Windows technology. Microsoft Dynamics GP offers a cost-effective solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to install and integrate, and with its segmented approach you are able to purchase only the capability you currently require, with the ability to add users and increase capabilities when necessary. Progentís Microsoft Dynamics GP support engineers can help you install, configure and manage the current release of Microsoft Dynamics GP or migrate smoothly from an earlier version.
Progentís staff of Microsoft and Cisco Premier Certified experts average longer than a decade of real-world industry background, at the forefront of network support, performing a broad range of technical tasks for a large array of businesses. Each Progent support professional shares a proven collection of personal best practices which are combined into shared leading practices training that Progent teaches its consulting personnel. This means that you get not only expert IT help, but also a support engineer with proven methods for using computer knowledge to resolve real-world network problems rapidly.
Progent's Private Cloud Hosting outsourcing provides complete hosting of a small organization's production servers in a solution that delivers the highest degree of dependability and scalability and is in addition easy to move to any data center. Progent's Private Cloud Hosting services are based on proven virtualization platforms that enable small companies with mixed- platform environments to save significantly on the expense of capital investments, system maintenance, and IT management while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility.
ProSight Patch Management Automation Information Technology Consulting
Progent offers affordable online support to assist businesses of any size to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design and review, pilot testing, deployment, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.
The service background of Progent's certified Windows Server consulting team, with an average of more than 11 years of work in Microsoft technology, ensures you success in identifying the edition and set up of Windows 2003 Server that aligns best with your company's goals. Progent can also help you with planning, deploying, managing and troubleshooting powerful IT applications based on Windows Server, and can streamline your upgrade from Windows 2000 Server or Microsoft Windows NT.
Progent's Wi-Fi site survey services help you to design, deploy and debug a Wi-Fi network adapted to your facilities, providing you a WLAN that delivers the reception, performance, density, QoS, security, and roaming capability your business needs. Wi-Fi site survey services from Progent include online predictive modeling for planning a wireless LAN and onsite survey services for confirming, optimizing, and troubleshooting an operational Wi-Fi network.
SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the rapid development of cutting-edge enterprise-class programs that can give your business a significant competitive advantage. SQL Server provides core support for XML and the capability to query across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work helping with Microsoft integration, assures you success in planning, installing and administering Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET environment.
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 11 years of work in Microsoft technology, assures you success in selecting the version and set up of Windows 2003 Server that matches most closely with your company's strategy. Progent can also help you with planning, installing, managing and supporting sophisticated information technology solutions based on Microsoft Windows Server 2003, and can assist your migration from Windows 2000 Server or Microsoft Windows NT.
Progent's Cisco CCIE wireless network experts offer remote or on-premises configuration and debugging support to assist you to design, implement, upgrade, tune, administer and troubleshoot Aironet Wi-Fi AP deployments of any scale or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your Wi-Fi environment with your wired network and cloud-hosted resources to create an enterprise connectivity foundation that is easy to manage and scale. Progent also offers affordable wireless site surveys to help you to decide the most efficient selection, location and setup of Aironet Wi-Fi access points to work with your unique workplace design, construction, and expected workloads.
Progent's Sun Solaris family support services provide small companies and developers assistance with managing and maintaining Solaris systems that operate with Microsoft-powered networks. Progent offers your organization access to Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide range of experience provides you with a convenient one-stop source to help you build and manage a secure and reliable cross-platform network and communications solution that supports Solaris and Microsoft interoperability by combining Windows with popular variants of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux variations including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Progent's certified ISA Server consultants have extensive backgrounds developing Microsoft-based security designs for IT networks with many sites, remote workers, and mission-critical eCommerce applications. A Progent ISA Server engineer can help your small company design and implement an installation of Microsoft ISA Server 2004 that supports your information protection needs without restricting your productivity.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior analysis tools to defend endpoint devices as well as physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which easily evade legacy signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a single platform to automate the entire malware attack progression including protection, detection, mitigation, cleanup, and forensics. Top capabilities include one-click rollback with Windows VSS and real-time network-wide immunization against new threats.
Progent is one of the most experienced IT consulting firms for designing email and messaging systems powered by Exchange 2000 Server. Progent is skilled in helping small businesses receive the full benefits of Exchange Server 2000 for common situations such as upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 support.
Progent can provide affordable remote support to help companies of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, system design and review, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security.
Progent's Cisco CCIE wireless infrastructure experts can provide remote or on-premises integration and troubleshooting support to assist your organization to design, configure, update, optimize, manage and troubleshoot Aironet wireless access point environments of any size or architecture. Progent's Cisco wireless controller experts can also assist you to integrate your wireless ecosystem with your wired network and cloud-hosted resources to build an enterprise connectivity foundation that is simple to administer and scale. Progent also offers affordable wireless site surveys to assist you to determine the most appropriate selection, placement and configuration of Aironet Wi-Fi access points to work with your specific workplace layout, building structure, and anticipated workloads.
Besides offering access to Microsoft Dynamics GP consultants, Progent has consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers programming, troubleshooting, management help, upgrade assistance, and 1-on-1 or group online training tailored to meet your particular requirements. Progent's consultants also can help you build and support a secure, reliable server and communications infrastructure to support your ERP, MRP and accounting solutions.
ProSight Remote Monitoring and Reporting Setup and Support
Remote 24x7 monitoring, proactive alarms, and actionable reports are crucial to preserving the proper operation of your IT system and avoiding unnecessary and costly disruptions. Remote Monitoring and Management (RMM) solutions have progressed so far that companies of any size can afford a degree of protection that was once limited to large enterprises. Progent can provide several RMM solutions available as economical services created to help your company to identify and resolve a an array of IT network issues before they get big enough to impact productivity.
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief phone discussion with a Progent backup/recovery consultant. The interview is designed to help assess your company's ability to block ransomware or recover quickly after a ransomware attack. Progent will work with you personally to collect information concerning your current security profile and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy an efficient AV and backup system that minimizes your vulnerability to a ransomware attack and meets your business needs.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for testing mission-critical applications, developing efficient migration procedures, assessing and optimizing performance, planning or verifying disaster recovery strategies, resolving compatibility issues, and building training systems for new technologies. For Progent customers who lack sufficient internal resources to configure proper pilot systems, Progent's Test and Training Lab reduces capital outlay and engineering risk and helps keep vital IT initiatives on schedule.