Our Experts Group provides consulting in key technologies that include Macintosh integration and programs; Expertise for Linux, UNIX-powered, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management customization; Line-of-business and specialized application help; CIO, business analyst, and project management services; Special applications design and deployment; Web site, eCommerce, EDI, and customer portal design and integration; Database management and efficiency help; Business information expertise; and Telecommunications systems support.
Progent's ProSight Email Guard solution uses the technology of top information security companies to provide web-based control and comprehensive security for all your inbound and outbound email. The powerful structure of Progent's ProSight Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to external threats and conserves network bandwidth and storage space. Email Guard's on-premises gateway device adds a further level of inspection for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall.
Progent can provide cost-effective remote and on-premises support to assist companies of any size to migrate all or part of their critical IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and hardware expense and allow access to Google's state-of-the-art AI and machine learning technology. Progent can assist you with every aspect of Google Cloud Platform integration including needs analysis, preparedness evaluation, system design, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security and compliance.
The clustering feature set incorporated into the Datacenter and Enterprise editions of Windows Server 2008 has been dramatically redesigned to simplify the deployment, setup, and maintenance of server clusters that provide improved levels of network availability, security, efficiency, and flexibility. New or enhanced capabilities include automated cluster Validation, easier configuration and installation, unified cluster management, redesigned cluster architecture for maximum uptime, better security and quorum structure, fewer failure points, more storage and RAM capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can assist your company assess the business benefits of failover clusters, design and execute an installation, train your network support personnel to manage your cluster environment, provide ongoing consulting and technical help services, and produce and test a workplace recovery plan.
The Help Desk support delivery structure used by Progent's Technical Response Center gives small and midsize businesses an dependable option to dependence on independent consultants by offering broad expertise accessible to numerous support groups, optional 24x7 access to emergency assistance, fast escalation to appropriate engineers for handling even the most difficult problems, service consistency and dependability, quick follow-up enforced by seasoned service administrators, a choice of convenient ways for requesting support tasks, and excellent process transparency enabled by trouble ticket tracking and available via a web-based portal.
Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for almost two decades and Progent has provided integration, customization, education, and troubleshooting since the platform's original release. Progent offers high-level support for updating legacy Dynamics GP/Great Plains ERP systems. Progent can help your business to design, test, and implement a cost-effective upgrade from a an outdated version to the latest version of Dynamics GP.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for testing mission-critical applications, developing efficient migration methodologies, assessing and tuning performance, planning or verifying disaster recovery solutions, mitigating compatibility issues, and building training systems for the latest technologies. For Progent clients who lack adequate in-house resources to configure proper pilot systems, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep critical network initiatives on schedule.
Progent's Microsoft-certified consultants can provide network help and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís consulting professionals can show you how to design, integrate, troubleshoot and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Hyper-V, Lync Server, Project Server, and Microsoft System Center Operations Manager.
Progent offers consulting expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and manage a WatchGuard Firewall appliance that aligns with your security requirements and budget. Progent can help you to manage legacy WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewalls.
Progentís Microsoft certified experts provide small and mid-size businesses enterprise-level consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to install critical software quickly and reliably to appropriate users, reduce software expense and stay compliant by determining patterns of usage, improve Windows security by increasing your knowledge of vulnerability and by delivering critical patches, manage your mobile workforce through accepted standards independent of connection or geography, and reduce operational expenses by efficiently utilizing the administrative functions incorporated into Windows. Progentís SMS engineers can show you how to use SMS effectively for automated software and application deployment, security patch control, and asset monitoring management including software and hardware inventory.
Progent's wireless site survey services make it easy to design, install and debug a Wi-Fi LAN customized for your facilities, providing you a wireless solution that has the reception, speed, density, security, and roaming ability your company needs.
Progent's Microsoft-certified consultants can assist you to assess the benefits of Windows Server 2012 R2 for your company, create pilot systems and rollout plans, optimize your infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT support, staff, develop an enterprise-wide security plan, streamline IT management, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.
Progent's ProSight family of managed IT services are designed to offer organizations who have small internal IT support staffs with affordable access to enterprise-class management platforms and consulting expertise. Benefits of Progent's ProSight catalog of managed services include predictable IT management costs, automation of common administrative tasks, ongoing absorption of the latest information technology, smooth migration from legacy technology to modern solutions, improved alignment of computer technology with business goals, guidance from seasoned network consultants, and freeing up management to concentrate on business instead of fast-evolving network technology.
Progent's Microsoft-certified consultants offer remote or onsite expertise to help companies of all sizes to design, implement, administer, and troubleshoot a backup-and-restore system based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from older releases of SCDPM or from a different backup system, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud-based, or hybrid environments. Progent offers occasional support for resolving especially stubborn problems, or full project management services. Progent's consultants can also assist you to incorporate SCDPM 2012 into an enterprise-class disaster recovery strategy.
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to streamline their operations by automating crucial sales functions including listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, merchants can broaden their reach, reduce their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and speed up your return on investment.
Progent provides clients the services of consultants who have earned some of the computer industry's most prized certifications. Progent thinks that clients deserve to know that their computer support professionals have formal testing plus broad practical field experience so that Progent's clients can engage Progent's service with confidence. Often, vendor credentials such as the CCIE confers privileges for significantly better vendor help than is available to non-certified service providers, enabling Progent to offer clients a higher class of computer service. In other cases, major credentials such as CISA or ISSAP for network security can help enterprise customers to demonstrate compliance with regulatory requirements by engaging the assistance of recognized IT experts.
Forefront Threat Management Gateway builds on the proven security technologies of Microsoft Internet Security and Acceleration Server 2006 and provides a easily managed web gateway that delivers a single-server platform for an array of security features including an application layer and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, VPN management, and HTTP and HTTPS inspection. Forefront TMG 2010 includes comprehensive web security logging and reporting features, permits customized reports powered by Microsoft SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual server to lower expenses and improve recoverability. Progent's Microsoft-certified consultants can help you to design and execute pilot and production implementations; integrate Microsoft Forefront Threat Management Gateway with Windows Server 2008, Active Directory, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to operate on a virtual machine with Windows Hyper-V; and deliver continuing consulting and troubleshooting. Progent's consultants can also help you to migrate smoothly to Microsoft Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
Progent can provide affordable online consulting to assist companies of any size to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help you with every phase of Amazon AWS integration including needs analysis, readiness assessment, system design, testing, configuration, administration, performance optimization, software license management, backup/restore mechanisms, and security strategies.
Progent's Standard Help Desk Services provide a complete solution that handles all facets of remote Level 1 desktop support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and reporting. Support services are provided at a significant discount off Progent's regular Level 1 desktop support rates, and Progent offers the option of fast on-demand escalation to subject matter experts to handle complex issues.
Progent's certified ISA Server consultants have extensive experience developing Microsoft-based security designs for information systems with many sites, remote workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size business plan and deploy a configuration of ISA Server 2004 that supports your IT protection requirements without limiting your productivity.
Key characteristics of Microsoft Dynamics GP/Great Plains software include a modular design that lets you license just the functionality you require, a standards-based architecture based on Microsoft technologies to safeguard your investment and provide a tightly interconnected environment, enhanced reporting services that allow you to track all operations, income and expenses and sales trends, integration with Microsoft Office to speed access to business information, the capability to process data from almost any database or workstation application into Microsoft GP/Great Plains, and an open design that makes it possible to develop custom programs. Progent can show you how to set up and support a reliable, protected server and communications network to support Microsoft Dynamics GP/Great Plains, and can offer expert GP/Great Plains support professionals to help you convert the advanced features of Microsoft Dynamics GP accounting into a productive business management solution.
Progent's Microsoft certified support team can show you how to design and implement a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes network downtime, simplifies long-term service demands, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multi-server or multi-site upgrades, Progent offers the knowledge and experience to finish your move quickly and economically. Progent's Microsoft Exchange 2003 help, repair, and design offerings include assistance with the configuration of outside vendor add-ons to Microsoft Exchange Server 2003 that are in keeping with your business needs.
Office 365 is Microsoft's expanding suite of productivity applications and cloud services available on a subscription basis. Office 365 programs and cloud services are available in a variety of product bundles intended for customers ranging from students and home offices to global enterprises. Progent offers fast and easy online access to consultants with expertise in Microsoft, macOS, iOS, and Google Android platforms. Progent can assist you to understand the many subscription plans offered with Office 365 and integrate your information network with Office 365 in a way that delivers maximum business value. Progent supports cross-platform environments that incorporate Windows, macOS, and Linux software. Progent can also help your business to create and manage hybrid networks that seamlessly combine on-premises and cloud-based products and services.
Progent offers affordable online access to an Oracle-certified MySQL administrator or application developer and can help organizations of all sizes to integrate and maintain MySQL within a reliable IT environment that offers high levels of speed, scalability, and protection. Progent also has experience assisting companies port applications from an Oracle environment to MySQL.
Progentís Microsoft-certified engineers can assist your organization to update your workstations from 32 bits to 64 bits. Progent can assist you to understand the risks and benefits of upgrading to 64-bit desktop computing, design an affordable upgrade process that reduces business disruptions, and provide inexpensive, professional online help to assist your company to install 64-bit desktop software and applications on your current computers.
Urgent ProSight Remote Server Management Remote Consulting
Progent offers nationwide urgent help and consulting services for businesses who run networks based on versions of Linux or whose IT systems feature a mix of Linux platforms/Linux and Microsoft technology. Online IT help offers optimum return for your information technology dollar by extending client efficiency and limiting the time billed for network analysis and repair. Advanced remote support utilities and skilled service specialists and consultants allow Progent to handle most IT problems without wasting time and money by going to your location. In most of cases your network problems can be dealt with over the phone or via a mix of phone help and online network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISSP and ISSAP certified security specialists to help you with the most challenging system problems.
To provide cost-effective network support for small companies, Progent has developed comprehensive computer outsourcing plans that offer small organizations fast access to technical expertise without forcing you to hire, educate, and maintain an expensive in-house computer support staff. Progentís IT outsourcing packages give you an economical alternative for creating a protected and reliable system for your important Microsoft Windows business productivity suites such as Microsoft Office XP and Microsoft Office 2003.
Progent's ProSight family of managed services are geared to provide organizations who maintain minimal in-house IT support staffs with low-cost help from world-class management platforms and consulting expertise. Benefits of the ProSight line of managed services include predictable IT management costs, automation of routine management processes, ongoing adoption of new information technology, graceful transition from older systems to current solutions, close alignment of information technology with strategic goals, access to seasoned network consultants, and freeing up management to concentrate on business issues rather than ever-changing information technology.
Progent's Microsoft-certified consultants have over 10 years of experience planning, deploying, enhancing and repairing SCOM environments and offer companies of all sizes advanced remote or onsite consulting support for SCOM 2012. Progent can help you to design a topology for Microsoft SCOM 2012 servers that provides the performance and availability required to watch over your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs based on best practices for monitoring network fabric and both Microsoft and third-party applications and services. Also, Progent can deliver responsive remote or onsite troubleshooting to assist you to remediate serious problems detected by System Center 2012 Operations Manager.
Progentís Microsoft-certified consultants offer companies of any size consulting, technical support, and development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web technology for intelligently coordinating people, groups and data. SharePoint provides a common location for your employees or customers to access, manage, share and interact with useful data, documents, and applications and to interact with one another. Microsoft SharePoint allows quicker and more intelligent decisions, more effective access across teams and more economical business practices. Windows SharePoint Services connect workers, customers, teams and projects with the information theyíve developed in a way that makes data easy to locate, download and apply. Progent's SharePoint consultants can help you to manage your existing SharePoint environment or migrate to the current version of SharePoint Server or to SharePoint Online.
Progent's Microsoft-certified consultants offer affordable remote support and programming services to help your business to design, deploy, administer, and maintain SharePoint 2010 installations that can feature web sites able to function as portals, extranets, document and media management tools, blogs, data marts, business analytics, enterprise search engines, Visio-driven workflows, and other utilities to promote and enhance information sharing. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with third-party databases as well as with Microsoft's familiar office productivity programs including Office Excel, Word, Outlook, and Project. Progent can help you to upgrade from earlier versions of SharePoint or move a mix of web applications into a unified and easily managed SharePoint 2010 solution.
Progent's Microsoft-certified engineers can help you to automate desktop software update management by delivering support for administration solutions like Configuration Manager 2007, Systems Management Server 2003, and WSUS.
Progent provides support services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and maintain a WatchGuard Firewall/VPN appliance that aligns with your network security needs and budget. Progent can help you to maintain legacy WatchGuard firewalls or upgrade efficiently to current WatchGuard firewall solutions.
Microsoft Forefront TMG 2010 builds on the powerful security technologies of Microsoft ISA Server 2006 and offers a centrally managed Internet gateway that delivers a one-server solution for an array of security features such as an multi-layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network management, plus HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 provides comprehensive web security reporting capabilities, allows customized reports generated by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual server to lower expenses and enhance recoverability. Progent's Microsoft-certified consultants can help you to plan and carry out pilot and production deployments; integrate Microsoft Forefront Threat Management Gateway with Windows Server 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; install Forefront Threat Management Gateway 2010 to run on a virtual server with Windows Hyper-V; and deliver continuing support and troubleshooting. Progent can also assist you to upgrade economically to Forefront Threat Management Gateway 2010 from any version of ISA Server.
Progentís Microsoft-certified consultants can provide businesses of any size consulting, technical support, and application development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web-based technology for intelligently connecting people, teams and data. Microsoft SharePoint Server provides a central spot for your workers or customers to connect to, organize, distribute and manipulate useful information, documents, and applications and to communicate with one another. SharePoint enables quicker and better decisions, more effective access across groups and more streamlined business processes. Windows SharePoint Services connect employees, customers, workgroups and major tasks with the information theyíve developed in a manner that makes data convenient to locate, download and apply. Progent's SharePoint consultants can assist your organization to manage your current SharePoint ecosystem or upgrade to the current version of SharePoint.
Progent can provide onsite training designed for people who want to broaden their knowledge of the macOS and OS X operating system, Mac hardware, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one online classes for Mac application software.
Progent's ProSight portfolio of managed IT services are intended to offer organizations who maintain minimal in-house network support staffs with affordable access to enterprise-class management platforms and consulting experts. Advantages of Progent's ProSight catalog of managed IT services include fixed network management costs, smart automation of routine management processes, ongoing adoption of the latest technology, graceful migration from older systems to current solutions, close alignment of information technology with strategic goals, access to veteran network experts, and allowing management to concentrate on business instead of fast-evolving network technology.
Progent's Microsoft-certified Windows Server 2003 engineers can provide computer support and expert consulting services for the entire line of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Microsoft Windows 2003 migration, configuration, administration, and support services include network design, deployment, project management, on-site and remote technical support and troubleshooting, Help Desk outsourcing, CISM-certified security services, turn-key outsourcing, and expert co-sourcing.
Progentís Disaster Recovery/Business Continuity specialists have extensive experience helping small and mid-size organizations to reduce system downtime by providing affordable online consulting for disaster recovery/business continuity (DR/BC) planning, high-availability network infrastructure, backup/restore systems, and non-disruptive maintenance. Progentís business continuity experts can help your company to develop and test an efficient business continuity plan that matches your business goals and budget. Progentís disaster recovery specialists can assist you to design, implement, and manage resilient technologies such as non-stop Internet access, virtualization, fail-over clustering, network load balancing, continual off-site backup, and multi-location data centers.
The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-certified CCIE network experts can help your company to maintain your legacy PIX or Cisco ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, configure, optimize, manage and debug firewall environments based on Cisco ASA firewalls with Firepower Services.
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small organization's production servers in an environment that delivers the highest level of availability and expandability and is also simple to transfer to another host. ProSight Virtual Hosting options are based on proven virtualization techniques that enable small and midsize businesses with multi- platform IT systems to save dramatically on the costs of capital investments, infrastructure support, and network administration while achieving world-class fault tolerance and an unprecedented level of vendor flexibility.
Progent's Microsoft-certified engineers can provide affordable online technical support and development services to assist you to design, implement, administer, and maintain Microsoft SharePoint 2010 environments that can feature web pages able to function as portals, extranets, document management applications, blogs, data marts, business information systems, enterprise-wide search engines, Visio-driven workflows, and other tools to support and improve information sharing. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with other databases and with Microsoft's familiar office productivity programs like Excel, Word, Outlook, and Project. Progent can assist your business to upgrade from previous versions of SharePoint or move a mix of web applications into a unified and easily managed SharePoint 2010 solution.
E-Mail Guard is a complete solution for blocking spam and virus attacks. E-Mail Guard handles the protection and administration of corporate email by providing continually improved spam and virus filtering, policy management, content testing, and defense against email-borne DHA and DDoS attacks. E-Mail Guard also includes tracking, management and analysis tools plus outbound email testing to let you troubleshoot your e-mail environment and define and regulate corporate security policy.
Progent's Microsoft certified support team can show you how to define and implement a smooth in-place Exchange Server 2003 migration strategy that minimizes productivity disruption, reduces ongoing support requirements, and makes your Exchange 2003 Server easy to manage. For complex multiple server or multi-site upgrades, Progent has the experience to finish your move quickly and economically. Progent's Microsoft Exchange 2003 support, repair, and design offerings include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2003 that are in keeping with your business goals.
Progent can help you to evaluate the many subscription options available with Office 365 and integrate your network with Office 365 so you realize top business value. Progent supports cross-vendor networks that incorporate Windows, macOS, and Linux operating systems. Progent can also assist your business to build and manage hybrid networks that seamlessly integrate local and cloud resources.
Our Experts Team provides consulting in important technologies such as Apple OS networking and applications; Expertise for Linux-powered, UNIX, and Sun environments; MRP, Enterprise Resource Planning, or CRM customization; Line-of-business and vertical program help; CIO, business analyst, and project management outsourcing; Custom applications development and deployment; Web, electronic business, Electronic Data Interchange, and client information portal development and deployment; Database management and efficiency consulting; Management information expertise; and Telecommunications systems support.
Progent's certified Windows Server 2019 experts can help your organization to plan and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers significant improvements in scale, speed, manageability, virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and Linux support.
ProSight Remote Server Monitoring Technology Consulting
Microsoft Systems Management Server provides extra capability for change and configuration management of Windows-based systems via SMS Feature Packs. Feature Packs reduce the overall operational expense of managing and deploying software by making it easier to install system images, manage mobile computers, and run management utilities. In addition to advising you about ways to save management expenses by installing SMS 2003 Feature Packs, Progent's consultants can help you plan and perform IT projects involving areas that Feature Packs are intended to make more efficient. Progent's migration and upgrade services can minimize spending and eliminate business disruption as you move to the latest operating systems and applications. Progent's wireless engineers can help you define sensible processes and standards to manage handheld computers and intelligent mobile communication devices so your mobile workforce remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to design a security strategy that incorporates standards, processes and technologies to keep your IT network protected.
Progent's Microsoft-certified consultants can help you analyze the potential advantages of Hyper-V-powered virtualization for your company, conduct pilot installations to verify Hyper-V's operation with your production applications, evaluate your network and server architecture for optimal operation with virtual server technology, assist you in upgrading to Windows Server 2008 and setting up Windows Hyper-V, educate your network management personnel to track and manage Hyper-V, provide world-class consulting support for improving the security of your virtual machines, design and validate disaster recovery processes that maximize network uptime, and deliver continuing consulting and technical support including affordable remote troubleshooting and turn-key Help Desk outsourcing.
Progent can provide fast remote access to Cisco-certified CCIE networking consultants. Progent's CCIE engineers can link to your environment via powerful remote support utilities to deliver fast and affordable troubleshooting and remediation of urgent network problems.
Progent's Cisco Jabber consultants offer remote or on-premises expertise to help organizations of all sizes to plan, deploy, maintain, update or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent can provide advanced support for all the technologies that make up creating a cohesive Jabber collaboration solution such as Cisco network appliances and management tools, Microsoft Office apps, Windows and Mac computers, iOS and Android smartphones, SIP interfaces, Wi-Fi systems, security and compliance, cloud integration, immersive telepresence systems, PBX products, business continuity, and other components of a modern collaboration ecosystem.
Progent's Linux support experts provide small businesses and software developers help with managing and maintaining Linux computers that run with Microsoft-powered networks. Progent offers your business contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This broad array of expertise offers you a convenient single source to show you how to build and manage a secure and robust cross-platform connectivity and communications infrastructure that supports Linux and Microsoft interoperability by integrating Microsoft Windows with major Linux platforms such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Cisco Unified Communications Manager, formerly named CallManager, functions as the center of Cisco's communications and collaboration platform. Unified Communications Manager and Unified CM Express (CME) provide a modern IP-PBX by integrating closely with unified messaging applications like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's Cisco-certified consultants can deliver efficient and affordable remote and on-premises expertise to help businesses of any size to create and administer CUCM ecosystems by providing Unified Communications Manager configuration and troubleshooting services that add maximum productivity. Progent's consultants can help with any aspect of Unified Communications Manager setup and troubleshooting in areas such as integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN calling, installing ISR routers with CUBE support, creating Cisco UCS server clustering systems for high availability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.
Altaro VM Backup provides small businesses a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, remote, distributed, and cloud environments and also enables low-cost cloud backup to Azure storage. Headline features include state-of-the-art Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup intervals as short as five minutes for reducing your exposure to data loss, military-grade encryption, granular restore options for individual files and emails, support for Windows CSV and for vCenter for handling large-scale deployments, and support for Volume Shadow Copy Service (VSS) to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a broad array of consulting services to help you to plan, install, optimize and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup.
Progent's Microsoft authorized Consultants offer three service programs to help medium-size and large organizations develop a cost-effective and successful in-house Network Support Help Desk. Progent's help desk consulting services include Return on Investment evaluation, process study and enhancement, management reporting, education of in-house staff, and documentation of processes. Progent's Software Selection and Integration Support Services help organizations analyze the various high-quality Help Desk software packages on the market and decide which products may be excessively expensive, lack critical features, or align badly with your organization's corporate culture. Progent also provides temporary staffing for companies who want to augment their in-house Help Desk team for occasional projects or to substitute for absent or incapacitated personnel.
DoubleTake/Carbonite Software publishes a selection of tools designed to deliver small and midsize businesses a range of affordable solutions for backing up and restoring vital workloads including Exchange Server, SQL, RIM Blackberry, and Microsoft Office SharePoint. Progentís business continuity planning experts have in-depth backgrounds integrating DoubleTake/Carbonite products into small business information networks to achieve an advanced level of fault tolerance and disaster recovery capability at an affordable price.
Progent's certified security consultants can help you protect your Apple Mac network through expert support offerings such as performing security tests, recovery from virus and denial of service penetrations, setting up firewalls, integrating safe remote and mobile access, deploying monitoring software for protection against viruses, spam, and malware, and creating a company-wide security plan adapted for the particular goals of your corporate information system.
Progent's ProSight Email Guard uses the technology of top data security vendors to deliver centralized management and world-class protection for your email traffic. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with a local gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This decreases your exposure to external attacks and conserves network bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a further level of inspection for inbound email. For outbound email, the on-premises gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.
SQL Server 2016 introduces significant enhancements in performance, scale, security and compliance, uptime, mobile computing integration, and integrated BI. Innovations include PolyBase for handling SQL and NoSQ files simultaneously for data warehousing, R language support, Dynamic Data Masking, Mobile Report Publisher, and centralized management of local and cloud-resident operations and services. Progent's Microsoft-certified consulting team can deliver remote and on-premises expertise to assist organizations of all sizes to implement, manage or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint Server, Dynamics CRM and GP, Skype for Business, and System Center Operations Manager (SCOM).
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size businesses to get an objective evaluation of the overall health of their IT system. Powered by some of the leading remote monitoring and management platforms available, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits show you how closely the configuration of your essential infrastructure assets adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits like a cleaner and safer Active Directory implementation. Both versions also provide the long-term advantages of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include lower-cost management, improved compliance with information security requirements, higher utilization of IT resources, faster troubleshooting, more reliable backup and recovery, and higher availability.
Progentís colocation center IT services are designed for businesses with equipment located at IDCs or data center collocation hosting sites and requiring on-demand on-premises help at the colocation site plus remote help from Microsoft and Cisco Premier experts. Progent offers a complete range of data center and data center and colocation support services such as system topology analysis, Windows and UNIX server integration and maintenance, tech support for server and telecommunications networking, development and deployment of non-stop configurations, defining and deploying layered security defenses, firewall integration and support, designing load balancing environments, and planning fault tolerant server and storage clustering configurations.
Microsoft Virtual Server 2005, run on the Microsoft Windows Server 2003 operating system and powered by technology first developed by Connectix, delivers the performance necessary to accomplish server consolidation, software upgrade, and server isolation tasks through virtualization techniques in an enterprise-class IT network with high scalability, manageability, and fault tolerance. Microsoft has aimed Virtual Server 2005 at companies wishing to improve ROI in software development and testing, upgrading from outdated mission-critical software, and server consolidation. Progent's skilled Virtual Server experts can assist your business to evaluate and integrate Microsoft Virtual Server.
Microsoft Systems Management Server 2003 offers added functionality for change and configuration management of Windows-powered networks via introducing Feature Packs. Feature Packs lower the net operational expense of managing and configuring software products by making it easier to install system images, manage mobile devices, and operate management tools. In addition to advising you about ways to save management expenses by installing SMS 2003 Feature Packs, Progent's consultants can show you how to plan and implement IT tasks that cover processes that Feature Packs are designed to make more efficient. Progent's migration and upgrade services can lower spending and eliminate business disruption as you transition to the latest operating systems and programs. Progent's wireless engineers can show you how to define sensible procedures and policies to manage PDAs and smart mobile communication devices so your field force remains productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you develop a security plan that includes standards, procedures and technologies to keep your IT computer system safe.
Progent can help businesses of any size to move any part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT management and reduce equipment investments. Microsoft Azure offers a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and limitations of various cloud computing architectures you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and local apps and resources and make sure you sidestep the typical mistakes small companies make when migrating to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN connections and to manage Apple iOS devices and Google Android smartphones and tablets.
Progent's Microsoft-certified consultants have over 10 years of experience providing email support for customers that range from small offices to global enterprises. Progent provides affordable support for all editions of Exchange Server to enhance email and virus security, configure fault tolerant email environments, and facilitate remote and mobile email connectivity. Progentís Microsoft Exchange support services can help you in designing and implementing a move from a legacy SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Exchange Server 2016. In addition provides support for Windows 8, Windows 7, and Windows XP desktops using Office Outlook and can show you how to configure Microsoft Outlook Web App for all major web browsers. For e-mail virus defense, spam filtering and outbound data leak prevention, Progent offers Email Guard security services.