Additional Topics of Interest

Microsoft Project Online Consulting
Microsoft Project Online Support

Progent's application experts can provide advanced consulting, software development, integration assistance, and webinar classes for leading business applications that address key areas including ERP, general accounting, management analytics, web commerce application design, and the MS Office suite of business productivity solutions. As a Microsoft Partner with years of background providing high-level consulting services remotely, Progent can assist small businesses throughout the United States to save the lost productivity and expense related to travel and on-premises activity without compromising the effectiveness of technical services.

Infor SyteLine CloudSuite Process Improvement Technology Professional
Top Infor SyteLine CloudSuite Configurator Professionals

Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that embodies over a quarter century of experience helping manufacturing and service companies to simplify supply chains and streamline key business processes in order to bring products to market fast and adhere to customer schedules consistently. Progent can provide the expertise of an ERP specialist with over 20 years of background with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or onsite services that can range from as-needed guidance to solution design and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Office 365 integration, disaster recovery planning, and database administration.

Cisco and Microsoft Certified Experts 24x7 HelpDesk Setup and Support
Network Support Help Desk Remote Support

The Helpdesk support model adopted by Progent offers small and midsize businesses an effective option to dependence on freelance consultants by offering extensive technical knowledge accessible to numerous support groups, optional 24x7 access to emergency help, fast escalation to world-class engineers for handling the most difficult issues, support consistency and reliability, quick follow through enforced by veteran service administrators, a choice of convenient mechanisms for requesting support jobs, plus a high level of process visibility made possible by ticket tracking and available through a web portal.

Online Support SharePoint Designer 2010
SharePoint Excel Services Integration Services

Progent's Microsoft consultants can provide affordable online technical support and programming services to help you to design, deploy, manage, and maintain SharePoint 2010 installations that can feature web pages that can function as intranets, extranets, document and media management applications, blogs, data warehouses, business analytics, enterprise search, workflows, and other tools to promote and enhance collaboration. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with other data sources and with Microsoft's popular office productivity programs including Excel, Word, Outlook, and Project. Progent can help your business to upgrade from earlier releases of SharePoint or adapt a mix of web applications into a unified and easy-to-manage SharePoint 2010 solution.

Emergency Local Government Exchange Services
After Hours Consultant Services County Government Exchange

Progent has a long background providing a full-spectrum of remote IT consulting and urgent repair services to local governments and school districts throughout the U.S. Progent is one of the industry’s pioneers in providing advanced remote network support and has provided IT support to organizations in all 50 states. Remote support eliminates travel expenses and solves problems more quickly than onsite support.

Offsite Employees Helpdesk Support Outsourcing
Remote Workers Helpdesk Services Remote Consulting

Progent can provide small and mid-size companies supplemental or fully outsourced Help Desk call center support services for at-home employees.

Remote Workers VoIP Technology Consulting
Offsite Workforce IP Voice Network Consulting

Progent can assist small and medium-size businesses to configure VoIP platforms to give their telecommuters the advantage of transparent extensions of the company phone infrastructure.

Small Business IT Consulting Company CCIE Security
Computer Consulting CCNA

Progent offers customers access to engineers who have been awarded some of the IT industry's most prestigious credentials. Progent thinks that customers deserve to be sure that their IT service providers have accredited testing plus extensive practical backgrounds so that Progent's customers can engage Progent's service with trust. In many cases, vendor certifications such as the CCIE brings privileges for substantially better vendor help than is available to uncertified service providers, allowing Progent to offer clients a higher level of computer support. In addition, recognized certifications such as CISA or ISSAP for network security can aid enterprise customers to demonstrate compliance with regulatory demands by using the assistance of accredited industry experts.

Data center Monitoring Support and Setup
System Center OpsMgr 2012 IT Services

Progent's Microsoft-certified consulting experts have more than 10 years of background designing, implementing, optimizing and repairing SCOM environments and offer companies of any size expert online or onsite consulting support for SCOM 2012. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs according to best practices for monitoring network infrastructure and Microsoft and third-party apps and services. In addition, Progent can provide responsive online or onsite troubleshooting to assist you to fix serious issues uncovered by System Center 2012 Operations Manager.

Urgent NetApp MetroCluster Synchronous Replication Professionals
NetApp MetroCluster and FlexPod Services

Progent offers enterprise customers the help of a certified NetApp consultant to deliver remote or onsite expertise for NetApp's entire line of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN storage technology supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, non-disruptive patching, system management, information assurance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to help you to take care of issues with NetApp SAN deployments quickly and affordably based on leading practices.

IT Services Server Consolidation
Virtual Server Technology Consultancy

Server proliferation puts pressure on IT budgets and management resources. Server reduction via a virtual architecture promises lower TCO of hardware and faster ROI, more leveraged utilization of servers, streamlined operations, enhanced system uptime, and easier management. Common uses for virtual servers are hardware consolidation, economical hosts for mission-critical legacy software based on obsolete operating systems, and inexpensive isolation of program development or pilot testing systems from production systems.

Integration Support Cisco SIP Integration
Online Help SIP Trunk Failover

Progent's Cisco CCIE-certified SIP integration experts can help organizations of any size to design, deploy, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and can provide cost-effective online or on-premises expertise to help companies to move smoothly to a modern communications ecosystem that offers fast ROI. Progent's certified Microsoft unified communications consultants can assist you to establish interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business and Lync Server for access to a SIP-based IP PSTN trunk.