Remote Network Management for Small and Midsize Businesses
ProSight LAN Watch Remote Monitoring and Reporting
Comprehensive Server and Desktop Monitoring
Additional Topics of Interest
Solaris Computer Consultant
Solaris IT Consultant
If your business computer system combines Sun Solaris platforms with Windows, Progent can assist you to integrate your IT resources into a unified network that allows all your OS platforms to coexist for simple administration, transparent information exchange, high dependability, enhanced performance, and strong protection. Progent's Solaris and Microsoft Windows coexistence support offerings include IT infrastructure integration and service, consulting for Windows services for UNIX, remote network monitoring and management, remote technical help and troubleshooting, on-site technical support, and Help Desk support.
Meraki Access Point Integration
802.11ac Wireless Computer Consultants
Progent's Cisco-certified wireless integration consultants can assist organizations to deploy, administer, and troubleshoot Cisco wireless products including Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.
IP Communications Online Consulting
Cisco VoIP Phones and Presence Support and Setup
Progent's Cisco CCIE-certified networking experts can provide advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
Engineer Email Virus Fingerprint
Consultancy ProSight Email Content Filtering
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to provide centralized control and comprehensive security for all your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to external threats and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a deeper layer of inspection for inbound email. For outgoing email, the on-premises security gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.
Comprehensive Event Management Engineer
Online Technical Support Operations Manager
Small to middle size companies can now get all the benefits of Microsoft System Center Operations Manager 2007 and also have quick access to Progent’s Microsoft certified network consulting experts. With Progent's economically priced IT support programs, mid-size businesses can select a basic co-sourcing service program built around Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager to offer small company information systems world-class availability, security and performance.
Catalyst Wi-Fi 6 AP Security Support Outsourcing
Catalyst Wireless AP Setup and Support
Progent's Cisco-certified Catalyst 9100 Series 802.11ax WAP consultants can provide affordable remote and onsite help for Catalyst Wi-Fi 6 wireless APs.
Cisco Expert Fault Tolerant Branch office Network Computer Consulting
Technology Consulting High-Availability Branch office Connections
Progent’s high availability interoffice connectivity and fault tolerant network infrastructure professionals can help small businesses achieve fault tolerant Interoffice connectivity through fully redundant system architectures with automatic failover. Progent’s CCIE engineers can design and deploy ultra-reliable Inter-office networks based on non-stop EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how multi-path connections and transparent fail-over can provide affordable 24x7 interoffice networking.
UC560 Integration
Urgent Consulting Services IP Endpoints
Progent's Cisco-certified VoIP phone and video IP phone consultants can assist your business to configure, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from legacy VoIP devices to the newest media phones. Progent's consultants can also assist your organization to integrate your IP phones with Cisco Unified Communications Manager, formerly branded CallManager, or with Cisco Unified CM Express (CME) to create a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified Communications Manager applications such as Unified Communications Manager IM and Presence Jabber, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact solution. Progent's consultants can deliver support with any facet of Cisco IP Phone integration including designing dial plans, setting up SIP gateways, installing Cisco ISR routers with CUBE internetworking support, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony systems for survivability.
Live Online Windows 10 Classes
Online Crystal Reports Training Professionals
Progent offers live online training for a range of desktop apps and environments such as Microsoft Office Excel, Word, Publisher and Project plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online training offers the benefits of traditional physical classroom seminars, such as instant interaction between clients and teachers, but avoids the expenses of transportation and the hassle of trying to accommodate the schedules of multiple students. Offered to individuals or groups of any size, Progent's virtual training allows the trainer to conduct the seminar from a remote office while the clients can be dispersed throughout a campus or across the country. Virtual training utilizes proven teaching mechanisms such as broadcast white boards, electronic hand-raising, and shared desktops. Sessions can be short and targeted to specialized topics or longer in time and wider in scope.
Windows, UNIX, Solaris Configuration
Windows, UNIX, Solaris Integration Services
If your company is developing UNIX or Linux software in an environment that has Microsoft Windows-based servers, desktops, and office applications, Progent can provide comprehensive information technology outsourcing that frees you to concentrate on your area of strategic know-how without the constant hassle of managing your company information system. By using automated network monitoring and by providing remote and in-person assistance as your business needs it, Progent represents an affordable solution for maintaining an information network that provides high reliability, security, and performance. Progent's developer support services feature comprehensive it outsourcing, virtual infrastructure, online and in-person service and troubleshooting, network monitoring services, and Helpdesk services.
Windows SharePoint 2007 Services Online Consulting
Online Technical Support SharePoint Server 2007
Progent's Microsoft-certified experts can help you evaluate the economic justification for implementing Microsoft SharePoint Server 2007, advise you on the most sensible edition of SharePoint Server for your application, provide configuration and integration services, assist you to install Microsoft SQL Server as a back-end database manager, optimize your network integrity, integrate your off-the-shelf and customized application software to operate with Microsoft SharePoint Server 2007, design a comprehensive security plan that encompasses portal solutions, and deliver troubleshooting and Help Desk services.
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24-Hour Online Support Services SMS Server 2003 Upgrade
SMS Server 2003 Migration Integration Support
Progent’s Microsoft certified experts offer small and medium size businesses enterprise-level consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to deliver important software quickly and reliably to specified users, lower software costs and stay compliant by determining usage profiles, enhance Windows protection by improving your knowledge of vulnerability and by delivering critical patches, manage your external workforce through industry standards independent of connection or geography, and lower operational costs by efficiently utilizing the administrative capabilities built into Windows. Progent’s SMS consulting professionals can show you how to use SMS economically for automated software and application deployment, security patch control, and asset monitoring management including software and hardware inventory.
SQL Server 2008 Computer Consultants
Microsoft SQL 2008 IT Services
SQL Server 2008 delivers indispensable, familiar tools to computer professionals as well as to information workers, reducing the complexity of creating, deploying, administering, and accessing enterprise data and analytical programs in environments ranging from mobile devices to corporate data systems. The sophistication and integration requirements of Microsoft SQL Server 2008 require a network consultant with hands-on experience and wide knowledge in designing and deploying information-based, comprehensive business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft integration, assures you success in designing, configuring and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET platform.
prime infrastructure Online Support Services
9800-40 wireless controller Help and Support
Catalyst line of Wi-Fi controllers streamline the administration of Wi-Fi networks by unifying the provisioning and control of wireless APs, optimizing wireless throughput by reducing the impact of radio frequency congestion, improving wireless availability with rapid failover, and hardening security by detecting threats and analyzing network traffic according to user class and location. Progent can help your business to deploy Cisco wireless LAN controller appliances to manage wireless networks of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco Wi-Fi environment or carry out a smooth migration to Cisco's modern wireless controller solutions.
Network Support Outsourcing Services
Consult Chief Information Officer Outsourcing
Progent can deliver in-depth online consulting for all major technologies common to small business information networks and allows you to outsource an array of vital, on-demand support services including a part-time Chief Information Officer to offer senior-level planning and negotiating capability, a Technical Response Center for help desk support, 24x7 remote monitoring, spam/virus protection as a managed service, project management for major initiatives such as office relocations orOS migrations, Cisco-certified consultants for building and maintaining fast and robust infrastructure, certified security specialists to verify data safety and compliance, disaster recovery specialists to create business continuity plans, and software programmers to create, customize, or repair business application programs.
Urgent Wireless Integration Case Study
Case Study Wireless Integration
Progent delivered a wireless networking solution that allowed a school to increase efficiency and eliminate the ongoing expense of a dedicated wireline connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is designed for interfacing remote sites as far as 2.5 miles apart and can reach even greater ranges. This wireless solution offered better bandwidth and dependability than recourse to amplifying the 802.11b wireless connection, and since it uses the 5.8Ghz band it provided protection against local interference.
Security Consultants Consultant Hourly Rate
Consulting Hourly Rate Small Business IT Outsourcing Companies
Progent's pricing model is to bill for remote support and on-site visits per minute. As a result, you are charged just for received services. Progent does not impose a higher rate for off-hours or urgent support, and inside California or in regions where Progent provides on-premises support, Progent does not charge for travel except for emergency calls where on-site work is less than 4 hours. In addition, Progent applies no minimum charge and requires no monthly commitment for support services provided during normal working hours. Many service organizations demand substantial minimum fees or charge for every quarter hour or longer. Progent's small granularity does away with large bills for fast repairs so you won't be tempted to permit simple problems to fester.
Immediate Juniper SSG Series Firewall Security Organizations
Juniper SSG520M Router Firewall Support
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Top Ranked CRISC Risk and Information Systems Control Consulting
Professional CRISC Certified Risk and Information Systems Control Architect
Progent offers the services of a CRISC-certified risk management expert to assist you to design and deploy an enterprise risk management (ERM) solution following best practices promoted by CRISC and crafted to align with your organization's risk appetite, business objectives, and IT budget.
At Home Employees Security Online Consulting
Work at Home Cybersecurity Specialist
Progent can help small and mid-size businesses to implement endpoint security defense solutions and provide response expertise needed to support telecommuters.
Internet Service Provider Selection Consultants
ISP Selection Consultants
Progent offers access to the affordable support of remote Internet connectivity consultants to assist your organization to evaluate or update your Internet services so your Internet connectivity solution aligns with your business needs. Services provided by Progent include evaluation of your current bandwidth utilization, carrier and plan comparison and ordering, network provisioning, and overseeing a smooth switchover to a new carrier and/or service plan. Network provisioning can include optimizing current routers and switches and configuring new ones, implementing firewalls, and upgrading dependable Border Gateway Protocol configurations.
Network Health Reports Consultant
Immediate Active Directory Assessment Consulting
Progent's ProSight Network Audits are a fast and low-cost alternative for small and mid-size businesses to get an objective evaluation of the health of their network. Based on a selection of the leading remote monitoring and management platforms in the industry, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits show you how closely the configuration of your core network assets adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant ROI such as a more manageable and more secure Active Directory implementation. Both options also provide the ongoing advantages of advanced remote network monitoring and management technology. These benefits can include lower-cost network management, better compliance with government and industry security requirements, more efficient utilization of network assets, quicker problem resolution, more dependable backup and recovery, and less downtime.
Exchange 2007 Network Consulting
Professional Exchange 2007 Server
Progent's Microsoft certified consultants can show you how to design and deploy a smooth in-place Exchange Server 2007 upgrade strategy that avoids network disruption, simplifies long-term service requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multiple server or multi-location migrations, Progent has the knowledge and experience to complete your move quickly and affordably. Progent's Exchange Server 2007 help, repair, and design services include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging solutions based on Exchange Server 2007.
Network Intrusion Penetration Testing SonicWall Capture ATP
SonicWall Firewall Evaluation
Progent's certified SonicWall firewall experts can show you how to integrate, manage, and update SonicWall firewall/VPN products including the newer SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISSP and CISA-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into a complete security solution and design security into your business operations.
Windows 2008 R2 Computer Consultants
Consultant Microsoft Windows Server 2008 R2
Microsoft Windows Server 2008 R2 offers outstanding levels of performance, protection, fault tolerance, scalability, and flexibility that improve productivity of on-site, branch office, and mobile users. Progent's network experts can deliver cost-effective remote engineering, troubleshooting, and training services to assist you to design, implement, and manage Windows Server 2008 R2 in order to add substantial strategic value to your network.
Aironet Outdoor Wi-Fi Access Point Computer Consultants
Specialist Aironet 600 Access Point
Progent's Cisco CCIE-certified wireless network experts can provide remote or onsite integration and troubleshooting services to assist your organization to design, implement, upgrade, optimize, manage and debug Aironet Wi-Fi access point deployments of any size or topology. Progent's Cisco wireless controller experts can also help you to combine your Wi-Fi ecosystem with your wired network and cloud-based resources to create an enterprise connectivity solution that is simple to manage and scale. Progent also offers affordable wireless site surveys to help you to decide the most efficient selection, location and configuration of Aironet Wi-Fi access points to accommodate your unique office layout, construction, and expected network traffic.
SonicWall NSA 3650 Firewall Security Contractors
Information systems Security Outsourcing SonicWall NSA 5650 Firewall
Progent's SonicWall firewall experts can show you how to integrate, maintain, and troubleshoot SonicWall firewall/VPN appliances including the current SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISSP and CISA-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end security solution and design protection into your business processes.
Support and Help Firepower
ASA Firewalls with Firepower Consultant
Cisco's Firepower Next Generation Firewalls deliver a major performance improvement over Cisco's previous-generation ASA 5500-X firewalls and include unified control of advanced cybersecurity features such as application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to plan and execute a smooth upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's security services to create and centrally control network environments that include branch offices, data centers, and cloud resources.
Best 64-bit Migration Specialist
64-bit Processing Professionals
Progent’s Microsoft-certified engineers can help your organization to enhance your application servers or workstations from 32 to 64 bits. Progent can help your company to calculate the risks and advantages of moving to 64-bit processing, design an efficient migration strategy that reduces business interruptions, and offer inexpensive, professional online support to aid your company to install 64-bit software and application programs on your existing hardware.
Exchange Server 2016 Upgrade Help and Support
Exchange 2016 Upgrade Consultants
Progent can help your business in all facets of your migration to Microsoft Exchange Server 2016 including planning HA infrastructure for a local, cloud-based or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; determining storage capacity required for your virtual machines (VMs), databases and log files; configuring HLB for high-availability client access services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client integration with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Engineer ProSight Email Guard Spam Filtering Services
Cloud Protection for Email Consulting Services
Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to provide centralized control and comprehensive protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard integrates cloud-based filtering with a local gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's cloud filter acts as a first line of defense and blocks most threats from reaching your network firewall. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a further layer of inspection for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays inside your corporate firewall.
Top Microsoft Exchange 2007 Outsourcing Services
Microsoft Exchange 2016 System Consulting Services
Progent's Microsoft-certified consultants have over 10 years of experience providing unified communications solutions for companies ranging from small businesses to global corporations. Progent provides affordable consulting for all editions of Exchange Server to enhance email and virus protection, design high availability email environments, and facilitate off-site and mobile email connectivity. Progent’s Exchange support services can assist you in planning and carrying out a migration from a legacy SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Exchange 2016 Server. In addition provides integration help for Windows 8, Windows 7, and Windows XP desktops using Outlook and can help you configure Outlook Web App for all major browsers. For e-mail virus defense, spam blocking and outbound data leak protection, Progent offers Email Guard security services.
Remote Support Services VMM and SQL Server
SCVMM 2012 Remote Support
Progent can help businesses of all sizes to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and libraries; design, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring. Progent can assist you to move from an older version of SCVMM or from a third-party virtualization management system, and Progent can assist you to enhance and repair your existing SCVMM 2012 ecosystem to make sure you realize maximum return on investment.
CentOS Linux Online Troubleshooting
Red Hat Linux Technical Support Services
Progent's Linux consulting experts offer small and mid-size businesses and software developers support for managing and supporting Linux computers that coexist with Microsoft-based networks. Progent offers your organization access to Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This wide range of experience offers you a convenient single consulting firm to help you build and maintain a protected and robust mixed-platform network and communications infrastructure that supports Linux and Microsoft coexistence by combining Windows with major Linux derivatives including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Professional Microsoft LCS Server IM
After Hours Microsoft LCS Server IM Online Technical Support
Microsoft Communications Server delivers IM and presence in a scalable, enterprise-grade package featuring advanced protection, transparent compatibility with popular Microsoft products, an expandable, industry-standard development platform, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can benefit from cost savings and elevated business efficiencies, increased individual productivity, and better intellectual property protection with this simple-to-manage, fault-tolerant IM platform. Successful implementations of Office Communications Server call for extensive planning and thought before roll out. Progent's Microsoft-certified professionals can deliver the expertise needed to deliver all the benefits of Office Communications Server across your whole organization.
Ubuntu Linux Consulting
Ubuntu Linux Consulting Services
Progent's Linux support experts provide small companies and developers assistance with managing and maintaining Linux computers that run with Microsoft-based networks. Progent offers your business access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide range of experience provides you with an easy one-stop source to show you how to build and maintain a protected and robust mixed-platform network and communications solution that supports Linux and Microsoft coexistence by integrating Microsoft Windows with leading Linux variations such as RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Engineer Microsoft Teams and Cisco Unified Communications
Microsoft Teams hybrid Specialist
Progent can help you to plan a migration to Teams from Skype for Business Online or Lync Server and configure, administer, and troubleshoot a cloud-based or mixed deployment of Microsoft Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange, SharePoint, and your PBX.
VMware Private Cloud Professionals
VMware Cross vCenter NSX Engineer
Progent offers the assistance of a certified VMware VCDX consultant to help you plan, configure, administer and troubleshoot VMware vSphere-powered virtualization ecosystem for on-premises datacenters, cloud environments, or hybrid deployments. Progent offers advanced knowledge for deploying and integrating VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent has extensive experience of VMware vCloud Director, vRealize Automation, vRealize Orchestrator (vRO) and vCloud Suite used for administering private and public cloud and hybrid cloud solutions that deliver maximum availability, fault tolerance, and application mobility.
Consultancy Dynamics GP 2015 Azure AD
Dynamics GP 2015 R2 Troubleshooting Specialists
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a new design that improves cloud readiness, supports popular smart phones and tablets, permits single sign-on with Azure Active Directory, and tightens security and compliance. Dynamics 2015 R2 also streamlines reporting, includes new Workflows, expands the Web Client, and delivers more than 100 enhancements to its library of applications. Progent's Microsoft-certified consultants have the depth and breadth of knowledge and hands-on experience to address the critical technical and business challenges associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can help you to perform an efficient migration that will optimize the return on your investment in this powerful product.
Application Monitoring Online Technical Support
Microsoft Operations Manager Technical Support Services
Even if your business has a minimal network support staff and a limited technology budget, your information system can still feature the same high availability and responsiveness that once required a large in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-certified network consultants, the most recent network management software for proactive monitoring and threshold alarms, and economical support programs such as a help desk service to keep your vital business applications and hardware operating.
Microsoft Solution Providers
Microsoft Office 2003 Small Business IT Consultants
To provide cost-effective IT services for small businesses, Progent has developed comprehensive computer outsourcing packages that offer small organizations quick access to network help without requiring you to recruit, train, and manage a large in-house computer support team. Progent’s IT outsourcing packages offer you an economical way for creating a protected and reliable system for your important Microsoft Windows business productivity suites such as Office XP and Microsoft Office 2003.
24/7 Desktop VPN Design Firm
Smartphone Synchronization PC Consulting
Progent's remote access and smartphone synchronization specialists can help you to design and configure connectivity solutions for remote desktop PCs, laptops, and smartphones so they work tightly with your IT network, enabling your business to optimize the productivity of your remote workers.
Onsite Technical Support SCDPM 2012 Reporting
Best Technical Support SCDPM 2012 and Exchange DAGs
Progent's Microsoft-certified consultants offer remote or onsite expertise to help organizations of any size to design, implement, administer, and troubleshoot a backup-and-restore system based on System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from earlier versions of SCDPM or from another backup platform, and Progent can integrate your Data Protection Manager deployment for onsite, cloud, or hybrid environments. Progent can provide as-needed help for fixing particularly stubborn issues, or full project management support. Progent's consultants can also help you to incorporate Data Protection Manager into a comprehensive disaster recovery plan.
Specialists Office 365 IDFix
Office 365 authentication Support and Setup
Progent can help you to evaluate the many subscription plans offered with Office 365 and configure your network with Office 365 in a way that delivers top business value. Progent offers expertise with cross-platform environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to build and maintain hybrid networks that seamlessly integrate on-premises and cloud-based resources.
wireless IP phones and Aironet APs Support Outsourcing
24/7 802.11ac Migration Consulting Services
Progent's Cisco-certified wireless technology consultants can assist organizations to deploy, administer, and troubleshoot Cisco wireless products including Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Award Winning Office 365 Deployment Readiness Online Technical Support
Outlook autodiscover Network Consulting
Microsoft Office 365 Exchange Online allows you to use cloud-based virtual machines, mailboxes and associated email components to reduce hardware costs and management hassle. You can deploy Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid architecture that combines on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer affordable remote technical support to assist your organizations to evaluate the potential advantages of Office 365 Exchange Online, plan a solution that aligns with your business needs and budget, carry out a non-disruptive migration from your existing Exchange system to one that includes Office 365 Exchange Online, train your management staff and end users, and deliver as-needed consulting and technical support.
ISA 2004 Firewall Technology Consulting Services
Microsoft Certified Expert ISA 2004 Firewall Online Support
Progent's certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 experts can help you to plan, deploy, and support an implementation of Forefront TMG or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall protection, performance and manageability that your business requires.
Exchange Upgrade Specialists
Services Exchange Migration
Progent offers comprehensive support for each phase of your Microsoft Exchange Server 2010 upgrade with services that include end-to-end project management, site analysis, project planning, cost estimates of new software and equipment needed, recommended sourcing, pilot verification at client location or at Progent's testing facility, setting up temporary coexistence of Exchange 2010 and Exchange 2003 or 2007, implementation of the solution, deactivating the previous system, and webinar training for client's IT staff and users.
Remote Management Professionals
Dell DRAC Consulting
Remote server management cards offer network administrators full control over a server without the requirement for an on-site visit. Through remote server management cards, all console screen data plus keyboard and mouse operations are exported to a remote session to an IT professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can assist you to plan, deploy, and manage a fault-tolerant business network that includes remote management cards and Progent can utilize these remote management cards to provide low-cost remote technical help. Progent has experience with a variety of remote management cards including Aten IP9001 remote server management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote server management cards.
Consulting Services Exchange 2013 EAC
24/7 Computer Consulting Microsoft Exchange 2013
Exchange 2013 includes major improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers powerful innovations as well as a redesigned architecture. These improvements favorably impact vital areas like manageability, availability, compliance, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to understand the possible business benefits of migrating to Exchange Server 2013, create an efficient test and deployment strategy, and educate your IT team to maintain your Exchange 2013 environment. Progent can also provide affordable remote consulting and management for Exchange 2013.
Amazon EC2 VPN Reports
Amazon EC2 migration Reports
Progent offers cost-effective remote support to help companies of any size to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for expandable low-latency storage, and Glacier for low-cost archival storage. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness assessment, system design, pilot testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security. Progent offers advanced expertise with firewalls and VPN access and can help you create cloud-centric or hybrid cloud ecosystems that efficiently incorporate Amazon AWS services. Progent offers as-needed consulting to assist you to resolve complex technical issues or Progent can provide comprehensive project management outsourcing to help you migrate to the Amazon AWS cloud on schedule and within budget.
Firewall Network Install Palo Alto Networks User-ID
Palo Alto Networks User-ID Firewall Configure
Progent's Palo Alto Networks firewall experts can show you how to select, configure, and manage Palo Alto Networks firewalls to provide a modern security solution that spans your data center and cloud-based assets and guards any user at any location with any device.
Top Ranked Windows 7 Backup and Restore Online Technical Support
Windows 7 Backup and Restore Online Support
Progent's certified consultants offers offsite and onsite support expertise to help you to manage, support, and repair PCs based on Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, network security, disaster recovery, remote connectivity, smartphone and tablet integration, Wi-Fi network design, and 24x7 network monitoring and alerts.
Azure hybrid cloud solutions Services
Microsoft Azure integration Outsourced Programming
Progent can assist businesses of all sizes to migrate any part of their network infrastructure to Microsoft Azure. This can simplify IT management and reduce hardware investments. Microsoft Azure includes a wealth of cloud services and Progent can assist you to evaluate the benefits and limitations of various cloud networking models you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and local apps and resources and ensure you sidestep the common mistakes small organizations make when migrating to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN tunnels and also to integrate Apple iOS devices and Android smartphones and tablets.
Microsoft Virtual PC for Mac On-site Technical Support
Top Remote Support Services Windows Emulation for macOS
For businesses that have a combination of Apple Mac and Microsoft Windows desktops, there are two popular alternatives for using Windows-only software on an Apple Mac: an external connection to an actual Windows PC or local simulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection for Apple Mac allows you to attach a Mac to a networked Windows-powered PC to use Microsoft Windows applications and share network resources. Virtual PC for Apple Mac simulates Windows on a Mac computer so you can use Windows programs directly. Progent's Mac technology consultants can assist you to maintain these products for running Microsoft Windows software on your Macs and can in addition assist your organization to assess and install other solutions for Windows PC emulation.
Professionals System Center 2016 and Exchange Integration
Online Troubleshooting System Center 2016 Security
Progent has more than 10 years of background deploying, and supporting the key platforms included with Microsoft System Center and can help your organization to plan, deploy, manage, and repair your System Center solution to optimize the availability and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-connected datacenters. Progent's consultants can help you to upgrade to the latest version of System Center from an older one or from another IT management platform to provide the benefits of enterprise-class provisioning, automation, security, plus datacenter and critical application availability and performance monitoring.
Emergency Windows Server 2019 integration Support Outsourcing
IT Consultant Windows Server 2019 Windows Defender ATP
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to plan and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid deployment model. Windows Server 2019 delivers significant enhancements in capacity, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.
Offsite Managed Data Backup/Recovery Services On-site Technical Support
Remote Support Cloud Backup Security and Compliance
ProSight Data Protection Services provide small and mid-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates your backup processes and allows fast restoration of vital files, apps and virtual machines that have become lost or corrupted as a result of hardware failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or to both. Progent's disaster recovery specialists can deliver advanced support to configure ProSight DPS to be compliant with government and industry regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to recover your business-critical information.
SQL Development
SQL Development Firms
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis package that enables the rapid creation of a new generation of enterprise-class applications that can provide your business a critical competitive advantage. SQL Server provides core support for XML and the ability to query across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work helping with Microsoft technology, assures you success in planning, installing and administering Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET platform.
Dynamics GP Software Technology Consulting Services
Dynamics GP Software Integration Services
Progent’s Microsoft certified consultants offer a range of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is a financial and business analysis package built, like all Microsoft financial tools, on the expandable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP offers an affordable tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to install and integrate, and with its segmented design you are able to license only the capability you currently need, with the option to expand users and enlarge functionality when necessary. Progent’s Microsoft Dynamics GP consulting experts can show you how to install, configure and manage the current release of Microsoft Dynamics GP or migrate smoothly from an earlier edition.
System Center 2016 and Windows 10 Integration Remote Troubleshooting
Microsoft SCOM 2016 Troubleshooting
Small to mid-sized businesses can now enjoy all the advantages of System Center Operations Manager and in addition have fast access to Progent’s Microsoft Premier IT consulting professionals. With Progent's affordably priced network support programs, small and midsize businesses can select a simple System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to provide small company information systems world-class availability, protection, and performance.
Online Technical Support Consultant Hourly Cost
Tech Consultants Consultant Rates
Progent's pricing policy is to bill for remote service and on-site help per minute. As a result, you are invoiced exclusively for received services. Progent does not impose a higher rate for off-hours or priority service, and within California or in areas where Progent offers on-site support, Progent does not bill for travel time except for urgent support where on-site time is less than 4 hours. Also, Progent imposes no startup fee and asks no monthly commitment for services delivered during normal business hours. Many support organizations demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's small granularity avoids big bills for quick solutions so you won't be tempted to permit less critical problems to fester.
24 Hour NetDocuments Solution Design Specialist
NetDocs and Microsoft 365 Professionals
NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed for law practices. Progent offers remote guidance from NetDocuments consultants to assist your law firm to plan, configure, manage, tune, or debug a document management system environment based on NetDocs.
24x7 Helpdesk for Remote Workers Onsite Technical Support
Helpdesk for At Home Workers Technology Consulting Services
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