Progent's application experts can provide advanced consulting, software development, integration assistance, and webinar classes for leading business applications that address key areas including ERP, general accounting, management analytics, web commerce application design, and the MS Office suite of business productivity solutions. As a Microsoft Partner with years of background providing high-level consulting services remotely, Progent can assist small businesses throughout the United States to save the lost productivity and expense related to travel and on-premises activity without compromising the effectiveness of technical services.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that embodies over a quarter century of experience helping manufacturing and service companies to simplify supply chains and streamline key business processes in order to bring products to market fast and adhere to customer schedules consistently. Progent can provide the expertise of an ERP specialist with over 20 years of background with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or onsite services that can range from as-needed guidance to solution design and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Office 365 integration, disaster recovery planning, and database administration.
The Helpdesk support model adopted by Progent offers small and midsize businesses an effective option to dependence on freelance consultants by offering extensive technical knowledge accessible to numerous support groups, optional 24x7 access to emergency help, fast escalation to world-class engineers for handling the most difficult issues, support consistency and reliability, quick follow through enforced by veteran service administrators, a choice of convenient mechanisms for requesting support jobs, plus a high level of process visibility made possible by ticket tracking and available through a web portal.
Progent's Microsoft consultants can provide affordable online technical support and programming services to help you to design, deploy, manage, and maintain SharePoint 2010 installations that can feature web pages that can function as intranets, extranets, document and media management applications, blogs, data warehouses, business analytics, enterprise search, workflows, and other tools to promote and enhance collaboration. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with other data sources and with Microsoft's popular office productivity programs including Excel, Word, Outlook, and Project. Progent can help your business to upgrade from earlier releases of SharePoint or adapt a mix of web applications into a unified and easy-to-manage SharePoint 2010 solution.
Progent has a long background providing a full-spectrum of remote IT consulting and urgent repair services to local governments and school districts throughout the U.S. Progent is one of the industry’s pioneers in providing advanced remote network support and has provided IT support to organizations in all 50 states. Remote support eliminates travel expenses and solves problems more quickly than onsite support.
Progent offers customers access to engineers who have been awarded some of the IT industry's most prestigious credentials. Progent thinks that customers deserve to be sure that their IT service providers have accredited testing plus extensive practical backgrounds so that Progent's customers can engage Progent's service with trust. In many cases, vendor certifications such as the CCIE brings privileges for substantially better vendor help than is available to uncertified service providers, allowing Progent to offer clients a higher level of computer support. In addition, recognized certifications such as CISA or ISSAP for network security can aid enterprise customers to demonstrate compliance with regulatory demands by using the assistance of accredited industry experts.
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, implementing, optimizing and repairing SCOM environments and offer companies of any size expert online or onsite consulting support for SCOM 2012. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs according to best practices for monitoring network infrastructure and Microsoft and third-party apps and services. In addition, Progent can provide responsive online or onsite troubleshooting to assist you to fix serious issues uncovered by System Center 2012 Operations Manager.
Progent offers enterprise customers the help of a certified NetApp consultant to deliver remote or onsite expertise for NetApp's entire line of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN storage technology supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, non-disruptive patching, system management, information assurance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to help you to take care of issues with NetApp SAN deployments quickly and affordably based on leading practices.
Server proliferation puts pressure on IT budgets and management resources. Server reduction via a virtual architecture promises lower TCO of hardware and faster ROI, more leveraged utilization of servers, streamlined operations, enhanced system uptime, and easier management. Common uses for virtual servers are hardware consolidation, economical hosts for mission-critical legacy software based on obsolete operating systems, and inexpensive isolation of program development or pilot testing systems from production systems.
Progent's Cisco CCIE-certified SIP integration experts can help organizations of any size to design, deploy, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and can provide cost-effective online or on-premises expertise to help companies to move smoothly to a modern communications ecosystem that offers fast ROI. Progent's certified Microsoft unified communications consultants can assist you to establish interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business and Lync Server for access to a SIP-based IP PSTN trunk.
Microsoft Windows Server 2012 R2 Hyper-V improves server virtualization in key areas such as secure multitenancy, flexible infrastructure, cloud support, expandability and throughput, and high availability. Progent's Microsoft-certified consultants can help your business to take advantage of Hyper-V to install and manage virtual servers to cut IT costs and improve availability.
Progent can help your business to plan a migration to Microsoft Teams from Skype for Business Online and install, manage, and debug a cloud or mixed deployment of Microsoft Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
Progent's Cisco certified Wi-Fi experts offer economical online and onsite support for both end-of-life and current Wave 2 Aironet wireless APs and Progent can assist your business to plan and manage Wi-Fi solutions that include indoor and outside/industrial Aironet access points.
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP delivers firewall protection, penetration alarms, device control, and web filtering via cutting-edge tools packaged within one agent accessible from a single control. Progent's security and virtualization experts can help your business to plan and implement a ProSight ESP environment that meets your company's specific requirements and that allows you achieve and demonstrate compliance with legal and industry information protection standards. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require urgent action. Progent's consultants can also assist you to set up and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack like ransomware.
Progent's Microsoft-certified consultants can assist your business to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to SCCM 2012 from an older device and application management platform or help you to modify your current SCCM 2012 environment to accommodate your changing IT needs. Also, Progent can assist you to build a software foundation that takes full advantage of SCCM 2012 by delivering expertise with related Microsoft technologies including ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Progent's Cisco-certified Wi-Fi technology consulting experts can assist organizations to deploy, manage, and debug Cisco wireless products such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Progent offers affordable remote support to assist businesses of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, system design, testing, deployment, centralized administration, performance optimization, software license management, disaster recovery solutions, and security strategies.
Progent's Microsoft-certified engineers can help you design, document, carry out, administer, and troubleshoot a network-wide move to 64-bit server and desktop operating systems and applications. Progent can help you pilot your 64-bit infrastructure to verify that it handles all of the important 32-bit programs which you intend to keep plus the new 64-bit editions of applications you plan to install.
Cisco Nexus switches are designed to provide the throughput, expandability, uptime, cloud readiness, capacity, security and ease of management required to act as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch consultants are available to provide online and onsite support services to help your IT staff to plan an efficient network topology, set up test environments to confirm your network design, deploy Nexus switches, create and enforce effective policies, run security and compliance evaluations, configure advanced monitoring, fully utilize network resources through virtualization technologies, analyze and repair switching and routing problems, maximize performance, plan for expected growth, and set up the advanced zero-downtime features available for Nexus family of switches. Progent can also help your business to migrate non-disruptively from legacy Nexus models or Catalyst switches to up-to-date Nexus switches.
Progent offers a variety of network service bundles for small companies. These information technology outsourcing and server monitoring services are based on the anticipatory problem handling capabilities of Microsoft Operations Manager 2007, a next-generation server and system management product that monitors the reliability, throughput, and security of your information system and isolates potential troubles before they can disrupt your network. With Progent's affordably priced IT support packages, small organizations can select a basic co-sourcing service program based on Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution.
Progent can provide the expertise of a veteran consultant with years of experience installing, managing, and enhancing video conferencing platforms from top-tier vendors such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your internal IT support team, your Internet Service Provider, and your video conferencing technology supplier to help your company increase the strategic value of your telepresence ecosystem.
Progent can help your business in all facets of your migration to Microsoft Exchange Server 2016 such as designing high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for fault-tolerant client access services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.
Progent provides expertise for security testing products including Microsoft Baseline Security Analyzer for running a set of automatic system auditing scans to identify potential security problems. Progent has extensive knowledge of network analysis tools and can show you how to make sense of testing reports and react effectively. Progent can show you how to build security into your company processes, configure auditing tools, plan and deploy a secure system environment, and recommend procedures to optimize the security of your IT system. Progent's security engineers are ready to help you configure a firewall, design safe remote access to email and data, and integrate VPN. Progent's accredited security experts can also validate the protection of web-based software and can provide extensive security audits of enterprise-wide security to determine your company's compliance with key industry security standards including HIPAA, PCI, and ISO 17799.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent offers consulting services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and maintain a WatchGuard Firewall/VPN appliance that fits your network security requirements and budget. Progent can help you to manage legacy WatchGuard firewalls or migrate smoothly to current WatchGuard firewall solutions.
Progent’s Microsoft-certified consultants offer small and mid-size businesses enterprise-level consulting services for Systems Management Server 2003 and Configuration Manager 2007, Microsoft's solutions for update and configuration automation. Configuration Manager 2007 is the new title for the update management platform previously called SMS Server. System Center Configuration Manager 2007 provides a variety of enhancements to Microsoft Systems Management Server such as comprehensive automation, integrated Vista Windows Server 2008 support, quarantine support, and boot image management. Progent’s Microsoft certified consulting professionals can show you how to use SMS 2003 or Configuration Manager economically for automated OS and application software deployment, security patch administration, application tracking, and software license compliance. Progent's consultants can also help you to move smoothly from Systems Management Server 2003 to System Center Configuration Manager.
Progent can help your organization in any facet of your migration to Microsoft Exchange 2019 such as configuring Windows Server 2019 Core for hosting Exchange; designing high availability (HA) architecture for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and configuring Hyper-V virtualization; setting up hardware load balancing; building DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint; preparing firewalls; integration with O365; and configuring Outlook clients.
Progent can assist you to plan for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to SCCM 2012 from a legacy change management solution or help you to enhance your current SCCM 2012 ecosystem to accommodate your changing business needs. In addition, Progent can help you to create an infrastructure that extracts the most value from SCCM 2012 by delivering advanced consulting support for associated Microsoft technologies including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Progent's Microsoft-certified consultants can provide affordable remote and onsite support to implement your upgrade to Microsoft Exchange Server 2010, generate extensive documentation of your new messaging environment, train your network support team and users to get them ramped up quickly on Microsoft Exchange Server 2010, and offer continuing administrative consulting and engineering support. Progent's consultants can also assist you to upgrade from Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
Progent's certified database application consultants offer businesses of any size online support for leading RDBMS products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Services available from Progent include installation and integration, application architecture and coding, management support, replication solutions, storage management, tuning, migration, information security, backup/restore systems, problem solving, and training.
Progent's Microsoft-certified consultants can assist you to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to Configuration Manager 2012 from an older device management platform or assist you to enhance your existing SCCM 2012 ecosystem to accommodate your changing business requirements. Also, Progent can assist you to build an infrastructure that fully supports SCCM by providing advanced consulting support for associated Microsoft technologies such as Active Directory Domain Services, SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Progent's Cisco-Premier network management consultants can show you how to use Cisco's management utilities along with a variety of powerful third-party products to build a comprehensive network management strategy in order to keep your network running reliably, conserve limited resources, protect your data, recover quickly from hardware failure or deliberate attacks, and allow you to expand or repurpose network resources sensibly and affordably as your company evolves.
Progent’s expert programmers, database architects, and program management consultants can assist large businesses to complete development projects for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to seasoned project managers for high-level planning and project co-ordination or Progent can help clients fill in expertise gaps by offering relational database architects and software programmers skilled in building RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist businesses to incorporate SharePoint with other applications like SQL Server and Office Excel to create data-intensive intranets and portal sites. Progent also can provide experience with multiple web development tools and can help businesses to build, expand, troubleshoot, or migrate web applications to take advantage of the most current web technology.
If you are developing UNIX or Linux applications in an environment that has MS Windows-based processors, desktops, and office applications, Progent can provide comprehensive network support outsourcing that allows you to focus on your area of strategic know-how without the constant hassle of managing your business network. By using automated server monitoring and by providing remote and in-person support when your business needs it, Progent represents an affordable way for maintaining an IT system that features high availability, protection, and performance. Progent's developer support offerings include comprehensive information technology outsourcing, virtual infrastructure, remote and in-person service and troubleshooting, 24x7 monitoring, and Contact Center services.
Microsoft Small Business Server (SBS) is an affordable suite of essential servers that provides the basis for a feature-rich but easy-to-manage information. The integration demands of the Microsoft .NET components included with Small Business Server 2011 requires an IT consultant with hands-on expertise and extensive knowledge in planning and building cohesive and comprehensive information technology systems. Progent's Microsoft-certified experts have broad backgrounds with the technologies incorporated in SBS 2011 and SBS 2008. This expertise assures you success in installing, administering, and troubleshooting IT solutions powered by the SBS line of servers and programs.
Progent's Cisco VoIP phone and video IP phone experts can assist your business to integrate, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent offers expertise for all models of Cisco's IP phones from legacy VoIP devices to the newest HD media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly branded CallManager, or with Unified CM Express to build a modern IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Cisco Unified Communications Manager apps like Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact center. Progent's consultants can deliver support with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP trunking, deploying ISR G2 routers with CUBE VoIP networking support, and designing UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.
If your company is producing UNIX or Linux applications on a network that has MS Windows-based servers, desktops, and office applications, Progent can provide comprehensive information technology outsourcing that allows you to concentrate on your field of strategic expertise while avoiding the continual distraction of maintaining your business network. By using automated network monitoring and by providing online and on-site assistance as your company needs it, Progent offers an affordable way for managing an information network that provides excellent dependability, security, and performance. Progent's Linux developer support services include full-service it outsourcing, virtual server infrastructure, online and on-premises support and troubleshooting, network monitoring, and Help Desk support.
Progent's certified professionals can help you to assess the business value of Windows Server 2012 R2 for your company, develop pilot systems and rollout strategies, tune your infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, educate your IT management team, create an enterprise-wide security strategy, streamline network management, assist with creating applications, and build and validate a DR/BC plan.
With Catalyst switches for small and mid-size companies, Cisco enables organizations to realize the full advantages of bringing intelligence into their networks. Cisco's switching technology makes it possible to deploy capabilities that make your IT network sufficiently robust to handle real-time requirements, expandable to facilitate future growth, secure enough to guard restricted data, and designed for prioritizing and controlling all traffic to optimize network operations. Progent's CCIE certified consultants can show you how to pick out and deploy Cisco Catalyst switches that make sense for your business. Also, Progent's CISA certified security consultants can help you create a comprehensive protection policy and set up Cisco switches so they powerfully support your security policies. Catalyst switching products that Progent provides expertise for include Cisco's Catalyst 2940 switches, Cisco Catalyst 3560 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 switches.
Dynamics GP accounting includes analysis and reporting capabilities that allow you to track all operations, sales and expenses, and market trends with built-in drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP reporting support services can help you design reports that allow you to analyze your business more thoroughly, turning raw data into valuable business information. Progent is able to improve your reporting and analytics by offering Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to offering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other tools in order to deliver specialized line-of-business application development and eCommerce solutions that work seamlessly with Dynamics GP.
Progent can assist your organization in any facet of your upgrade to Microsoft Exchange Server 2019 including configuring Windows Server 2019 Core as a host for Exchange; designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; designing and implementing Hyper-V virtualization; configuring HLB; setting up Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and setting up Outlook clients.
Progent’s IT outsourcing packages offer budget-friendly network support for mid-size organizations. Whether it involves planning system infrastructure, setting up an internal Help Desk or outsourcing a one, deploying a new email platform, monitoring your system, or creating a web-based business solution, outsourcing your IT engineering services can reduce expenses and eliminate uncertainties, permitting IT support budgets to increase in a more linear and controlled fashion than is possible by amassing a large, all-purpose internal network support organization. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you build a secure and highly available system architecture for your critical Windows-based applications such as Windows 2008, Exchange Server 2007, and Microsoft SQL Server 2008.
Cisco Unified Communications Manager (CUCM or Unified CM), formerly named CallManager, acts as the center of Cisco's communications and collaboration solution. Unified CM and Unified Communications Manager Express (CME) provide a location-independent IP-PBX by integrating tightly with apps that include Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's CCIE-certified consultants can deliver effective and affordable online and on-premises expertise to help businesses of any size to create and administer CUCM environments by providing Cisco Unified Communications Manager configuration and troubleshooting consulting services that deliver maximum business value. Progent's consultants can assist with any aspect of Unified Communications Manager setup and troubleshooting in areas such as integrating Voice over IP phones and Video phones, reviewing dial plans, configuring SIP connections and PSTN calling, installing ISR G2 routers with CUBE VoIP networking support, creating UCS server failover solutions for high availability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.
Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controllers to manage wireless LANs of all sizes. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi environment or carry out an efficient migration to Cisco's latest wireless controller technology.
Progent's consultants can provide remote and on-premises consulting services for organizations of any size to assess the benefits of upgrading to Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist your business to plan a local, cloud or mixed deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office; configure HA solutions; connect Skype for Business with your PSTN gateway; and interface with third-party communication systems such as Cisco UC. Progent's certified data security experts can help you design and verify a security environment for your Skype for Business deployment that meets regulatory standards.
Progent's Microsoft-certified Windows Server 2019 experts can help your company to plan and implement an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.
System Center Configuration Manager 2016 automates software provisioning and updating, simplifies security and compliance settings control, keeps track of network resources, guards against corporate data leakage, provides network health monitoring, enables safe end-user self service, and offers a single point of control for managing multi-operating system networks based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud experts can assist you with any facet of planning, implementing, using and troubleshooting a SCCM 2016 deployment for local, cloud-based, or hybrid environments.
If your organization does not require emergency remote help but expects to require assistance with your information system in the near future, you can conserve time and expenses and ensure that the appropriate expertise will be ready when you want it by contacting a Progent sales agent and registering as a client. For more information, call 800-993-9400 or send email to firstname.lastname@example.org.
Progent's Cisco-authorized IT engineers can help you create an affordable, fault tolerant Internet connection architecture that can achieve 24x7 Internet access via a broad array of high availability Internet access products and services including non-stop BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers Cisco Certified Internetwork Expert engineers to help you utilize the latest techniques for 24x7 Internet connectivity to create an economical, fully redundant Internet network with automatic failover and other capabilities to deliver non-stop Internet access.
Technical Support Services Remote Server Monitoring
E-Mail Guard is a comprehensive solution for defending against spam and viruses. E-Mail Guard addresses the protection and administration of company email by offering constantly updated spam and virus filtering, policy administration, content testing, and defense against email-based DHA and DDoS attacks. E-Mail Guard also includes tracking, administration and reporting utilities as well as outgoing email filtering to help you repair your email environment and specify and enforce corporate email policy.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that incorporates over a quarter century of experience assisting manufacturing and service organizations to manage complex supply chains and streamline key processes to bring products to market quickly and meet customer commitments consistently. Progent can provide the expertise of an ERP specialist with more than 20 years of experience working with the SyteLine/CloudSuite Industrial product family. Progent offers remote or on-premises services that can range from as-needed guidance to solution design and project management. Sample consulting services available from Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, customization, CPQ, web site integration, troubleshooting, ETL, Excel and SQL integration, training, and database administration.
Progent’s Wireless Site Survey makes it easy to design and install a Wi-Fi wireless LAN optimized for your facilities, offering your business a wireless solution that has the reception, speed, capacity, Quality of Service, security, and roaming ability your company needs. Progent's Wireless Site Survey services are available either as an affordable online service or as a more comprehensive onsite service.
Progent's Cisco Jabber consultants offer online or on-premises support to assist organizations of any size to plan, deploy, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers advanced expertise for all the technologies that make up creating a cohesive Cisco Jabber solution including Cisco network devices and management tools, Microsoft Office apps, Windows and Mac desktops, Apple iOS and Google Android smartphones and tablets, SIP trunking, WiFi networks, cyber security, cloud computing, immersive telepresence systems, PBX products, business continuity, and other components of a modern collaboration ecosystem.
Progent's certified ISA Server consulting experts have long experience configuring ISA Server-based security solutions for information systems with multiple offices, mobile users, and mission-critical web applications. Progent's ISA Firewall consultants can assist your company in designing and deploying a configuration of ISA 2000 Server or ISA 2004 Server that meets your information security needs without overly limiting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Microsoft has made a strong effort to enable seamless hybrid environments that integrate Office 365 and local Exchange deployments. This permits you to have some mailboxes located on your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any phase of planning, integrating and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can deliver occasional expertise to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is carried out on time and on budget.
Progent's CISSP-certified cybersecurity experts can assist businesses of all sizes with any aspect of IT security. Progent can implement cost-effective security solutions that protect a small office from modern malware attacks or Progent can plan, configure, and monitor a comprehensive security strategy for hybrid enterprise networks that support onsite, remote, and mobile users sharing IT resources distributed over multiple physical sites and various clouds.
Progent's Citrix-certified consultants can help your organization to assess the potential strategic value of the available editions of Citrix Essentials for Hyper-V, help you to integrate Citrix administration tools in your Hyper-V network, and demonstrate to you how you can deploy Citrix Essentials to enhance the performance, availability, consistency, and recoverability of your virtualized network while reducing the cost of resources and operations and simplifying management tasks.
Progent's consultants can help you with every aspect of Microsoft Azure migration such as requirements definition, prerequisites assessment, system architecture, pilot testing, deployment, centralized management, performance tuning, license controls, disaster recovery strategies, security policy enforcement, and regulatory compliance assessment. Progent can assist your IT staff to set up and debug firewalls and VPN connections so your users can securely access to Azure resources, and Progent's Microsoft-certified consultants can help you set up key Microsoft platforms to run in the cloud including Windows Server, Exchange Server, SQL and SharePoint. Progent can also help your organization to create a hybrid cloud environment that transparently combines on-premises datacenters with Azure services.
For custom application development, Progent can supply programming consultants to write line-of-business applications in areas such as commercial transaction webs, web development, Microsoft Dynamics products such as Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Access Report, or FRx Reports. Progent’s consultants can use Internet Information Services to create custom eCommerce solutions based on Microsoft ASP.NET. In addition, Progent offers expertise in a broad range of custom software development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Les Kent has a 35-year history of effective network integration, executive management, marketing, and operations. He has shown a knack for developing sophisticated information technology solutions during his time as as a system designer, programmer, project manager, implementation consultant, and problem solver for small companies, start-ups, and global corporations.