Progent's Help Desk outsourcing and co-sourcing services allow organizations to save money, improve output, and respond rapidly to fast-changing economic conditions.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Progent can assist your business in all facets of your migration to Exchange 2016 including designing high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V design; determining storage requirements for your VMs, mailbox databases and logs; setting up hardware load balancing for fault-tolerant client access services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Ekahau-certified Wi-Fi experts can assist your business to plan, deploy, optimize, manage and debug a Wi-Fi network customized for your facilities. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF signal measurement.
Progent can assist you to plan and administer hybrid environments that support Windows and Linux systems and applications in both cloud-based solutions or in hybrid topologies that combine on-premises IT assets along with one or more cloud services. To help you to incorporate cloud services with physical datacenters, Progent offers a range of cloud migration services such as Microsoft Azure hybrid cloud design and deployment services, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has 20 years of background providing high-level consulting support remotely, and Progent can help you successfully carry out your cloud integration projects quickly and within your budget.
Progent's Support Program for IT Service Providers lets you take advantage of Progent's information technology engineers while retaining your own brand as a seamless arm of your IT services team.
Microsoft SQL Server 2008 delivers powerful, familiar tools to computer professionals as well as to network users, lessening the complexity of designing, deploying, managing, and accessing company data and database applications on platforms ranging from mobile devices to enterprise data networks. The complexity and interconnectivity demands of Microsoft SQL Server 2008 call for a network consulting firm with real-world expertise and broad knowledge in planning and building data-driven, comprehensive business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft integration, assures you success in planning, configuring and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.
Progent's certified failover clustering consultants can assist you to assess the advantages of adopting Windows Server 2012 failover clustering to build an advanced fault-tolerant/disaster recovery solution, help your organization to plan and install a Windows Server 2012 environment, deliver online and on-premises consulting services and engineering support for failover clusters composed of physical servers or virtual machines, and show you how to centralize the management of failover clusters.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system operating efficiently by checking the health of critical assets.
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis package that enables the rapid creation of a new generation of enterprise-class applications that can give your company a critical competitive edge. Microsoft SQL Server 2000 features core support for XML and the capability to communicate across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET platform.
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management tools and is designed to offer a centralized solution for deploying and administering virtualized datacenters across hybrid networks that can include private clouds and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consulting experts can assist organizations of all sizes with all facets of building, deploying, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, show you how to upgrade smoothly from legacy versions of VMM, develop workflows for building and installing virtual machines and hosts, implement fault-tolerant scale-out clusters, connect your private cloud resources with public cloud services, configure virtual switches, develop and debug PowerShell scripts, and assist you to evaluate the strategic advantages of the latest technologies such as Storage Spaces Direct and Host Guardian Service. Progent's certified hypervisor experts offer world-class Hyper-V consulting and VMware ESXi support.
Altaro VM Backup software from Hornetsecurity offers small organizations a dependable and budget-friendly solution for backing up and restoring Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud environments and also supports cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or on-premises services to help you to design, install, optimize and debug a modern backup and disaster recovery system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup technology.
Progent is structured to deliver in-depth remote consulting for all technical areas associated with small business information networks and offers an array of vital, as-needed support services including a part-time CIO to provide senior-level planning and budgeting capability, a Call Center for help desk support, proactive server monitoring, spam and email-borne virus filtering as an outside-the-firewall service, best-practices project management help for major initiatives like site moves oroperating system upgrades, connectivity consultants for designing fast and robust infrastructure, certified security engineers to verify data protection and compliance, disaster recovery experts to help design business continuity strategies, and software developers to create, enhance, or troubleshoot business application programs.
Progent's CISSP-certified cybersecurity experts can help businesses of all sizes with any aspect of information system security. Progent can implement cost-effective cybersecurity systems that guard a small office against modern malware attacks or Progent can design, configure, and manage an end-to-end security strategy for hybrid enterprise networks that accommodate local, online, and mobile clients accessing IT resources distributed over multiple physical datacenters and public and private clouds.
Network Consultants NinjaOne Automated Server Management
Progent's Microsoft-authorized experts can help you evaluate the economic justification for implementing SharePoint 2007, advise you on the most sensible version of SharePoint Portal Server for your circumstances, provide setup and integration expertise, help you to set up MS SQL Server as a supporting DBM, improve your network infrastructure, integrate your standard and custom application programs to operate with SharePoint Server 2007, develop a comprehensive security plan that encompasses portal solutions, and deliver troubleshooting and Help Desk services.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist your business to contain the progress of an ongoing ransomware breach. Call 800-462-8800
Cisco Cisco Unified Communications Manager, originally named CallManager, operates as the heart of Cisco's collaboration solution. Unified Communications Manager and Unified Communications Manager Express provide an advanced IP-PBX by integrating with applications that include Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's CCIE-certified network consultants can deliver effective and budget-friendly online and onsite support to assist organizations of any size to build and administer Unified CM environments by providing Cisco Unified Communications Manager integration and troubleshooting consulting services that deliver maximum business value. Progent's consultants can help with any facet of CUCM setup and troubleshooting in areas that include integrating Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN calling, installing ISR G2 routers with CUBE support, creating UCS server failover solutions for survivability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.
Progent's Cisco CCIE wireless network experts can provide remote or onsite configuration and debugging services to help your organization to design, implement, upgrade, optimize, manage and debug Aironet Wi-Fi access point deployments of any size or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to create an enterprise-wide connectivity foundation that is simple to manage and scale. Progent also can provide affordable wireless site surveys to assist you to decide the most efficient selection, location and configuration of Aironet wireless APs to work with your specific workplace layout, construction, and expected workloads.
Progent's Cisco Catalyst 9100 Series 802.11ax Access Point experts can provide affordable remote and onsite help for Catalyst next-generation Wi-Fi 6 wireless access points.
Progent's CISSP-certified cybersecurity experts can help organizations of any size with any facet of information system security. Progent can create efficient cybersecurity solutions that guard a small office against modern threats or Progent can design, configure, and monitor a comprehensive security strategy for hybrid enterprise networks that support local, remote, and mobile users sharing network resources spread over a mix of physical sites and public and private clouds.
ProSight NinjaOne Server and Desktop RMM IT Services
Progent's Cisco certified networking experts can provide high-level support for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
Progent's Cisco-Premier network management consultants can help you to use Cisco's management tools along with a variety of specialized third-party applications to build a complete network management solution to keep your network operating smoothly, fully utilize limited resources, guard your data, revive rapidly from hardware failure or deliberate assaults, and allow you to add or repurpose valuable resources sensibly and affordably as your business grows.
Progent's wireless VoIP phone configuration and troubleshooting experts offer online and onsite support to help you build and manage a Cisco wireless VoIP phone solution by providing integration services that range from debugging the configuration of an IP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi architecture of a campus.
Progent's Microsoft-certified ISA Server consulting experts have extensive experience developing Microsoft-based security designs for information systems with many locations, remote workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer can help your small business plan and deploy a configuration of ISA Server 2004 that meets your information protection requirements without restricting your network.
Progent's certified security experts can perform NodeZero-based threat assessments to make sure your security monitoring and protection systems and policies are properly set up and effective.
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size businesses to get an objective assessment of the overall health of their information system. Powered by a selection of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits show you how well the deployment of your essential infrastructure devices conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI such as a more manageable and safer Active Directory implementation. Both versions also provide the long-term advantages of state-of-the-art remote network monitoring and management technology. These benefits can include lower-cost network management, better compliance with data security requirements, higher utilization of network resources, faster troubleshooting, more dependable backup and restore, and less downtime.
VMware's NSX network virtualization technology allows you to build complete logical networks in software. NSX allows virtual networks to be provisioned in minutes and administered with a high level of automation regardless of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports programmatic disaster recovery, application mobility, plus transparent site relocation, failback and re-protect. Site Recovery Manager also permits non-intrusive testing for disaster recovery, upgrades and fixes and can produce reports to verify complete service recovery, validate SLAs and prove DR compliance. When used with VMware's NSX network virtualization platform, VMware Site Recovery Manager can quickly restore the complete virtualized network topology at the recovery site. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist you to plan, configure, test and manage a disaster recovery system based on VMware Site Recovery Manager and VMware NSX.
Cisco's Firepower NGFWs Firewalls provide a significant performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and offer centralized control of modern security features such as application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can help your organization to plan and execute an efficient migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower firewalls with Cisco's subscription-based security services to create and centrally control IT environments that span local offices, data centers, and cloud resources.
Progent's Cisco-certified Wi-Fi technology consultants can assist you to configure, manage, and troubleshoot Cisco Small Business 100/300/500 Wireless APs.
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to deliver web-based control and comprehensive protection for all your email traffic. The powerful structure of ProSight Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to external threats and saves system bandwidth and storage space. Email Guard's onsite security gateway device provides a deeper layer of inspection for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification through thorough examination and significant experience with network security architecture. ISSAP consultants have in-depth knowledge of access management systems and techniques, telecommunications and network security, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security specialists can assist your company with all phases of secure network architecture.
Progent's Microsoft-certified Windows 11 consulting experts offer an array of services for Windows 11 including Microsoft 365 solutions, mobile management, at-home workforce access, security and compliance, centralized deployment, and Help Desk Call Center support.
Progent's Microsoft-certified consultants can assist you to assess the benefits of Windows Server 2012 R2 for your company, create test environments and rollout strategies, tune your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud environments, train your IT support staff, create an enterprise-wide security plan, streamline IT management, help with application development, and generate and test a disaster recovery/business continuity plan.
With the Catalyst line of switches for small and medium-sized companies, Cisco allows companies to gain all the advantages of adding intelligent services to their IT infrastructures. Cisco's switching product line allows you to deploy capabilities to make your network infrastructure sufficiently robust to handle time-critical requirements, scalable to facilitate growth, secure enough to protect confidential data, and designed for differentiating and managing all traffic to streamline system operations. Progent's CCIE certified engineers can help you pick out and deploy Catalyst switches appropriate for your company. Also, Progent's CISM and CISA certified security consultants can show you how to create a strategic security plan and configure Cisco switches so they powerfully support your security policies. Catalyst switches that Progent supports include the Cisco Catalyst 2950 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 Series Switches.
Progent's Meraki wireless AP experts provide online and onsite support services to assist businesses of all sizes to design, install, manage, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki APs. Progent can help you to configure and manage Cisco's Meraki-based wireless networks for sites that range from a telecommuter's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco products including Catalyst and Nexus switches, ASR routers and ASA firewalls to build a seamless ecosystem that delivers the same connectivity, responsiveness, security compliance, manageability and availability for wired and Wi-Fi users regardless of their location or device.
Microsoft Windows Server 2008 represents an important step forward in making IT networks more secure and available, easier to virtualize and administer, higher performing, and able to offer an improved platform for web hosting and development. Progent can assist your business get the most from the enhancements built into Windows Server 2008 by providing Microsoft-certified consulting, technical support, education, staffing, monitoring, and security expertise.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's proven ransomware recovery experts can assist you to reconstruct an IT network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Progent can provide the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee describes the core capabilities and international standards of skill that information security professionals are expected to master. It gives executive management the assurance that consultants who have qualified for their CISM credential have the background and capability to provide efficient security administration and support consulting.
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that opens the door to the fast development of cutting-edge high-end programs that can provide your business a critical competitive advantage. SQL Server provides built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft integration, ensures you success in designing, deploying and administering Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET platform.
Cisco's Firepower NGFWs Firewalls deliver a major performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and include unified control of modern cybersecurity features like application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to plan and carry out a smooth upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's subscription-based security services to create and centrally manage network environments that include branch offices, data centers, private clouds and public clouds.
Progent can assist small and medium-size organizations to set up IP voice solutions to give their remote workforce the advantage of transparent extensions of the company phone system.
Progent can assist your company to create, deploy and troubleshoot a backup/restore plan based on MSP360 software. MSP360 offers file/folder or image-based backup/recovery for virtual machines and physical computers, supports all leading public clouds, and permits you to create a data protection ecosystem with a low Recovery Time Objective and a granular RPO. With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and management of your backup environment to prevent data loss resulting from human miscues, computer errors, ill-intentioned insiders, and external assaults like ransomware. To find out more, visit ProSight DPS 360 Backup solutions.
Progent's Microsoft-certified experts can help you rationalize the economic case for implementing Microsoft SharePoint Server 2007, consult with you on the most appropriate version of SharePoint for your application, provide configuration and deployment services, help you to set up MS SQL Server as a supporting database manager, improve your network infrastructure, integrate your standard and customized application software to work with SharePoint Server 2007, design a company-wide security plan that incorporates portal technology, and deliver maintenance and Help Desk services.
If your business computer system mixes Sun Solaris platforms with MS Windows, Progent can help you to integrate your IT resources into a cohesive environment that allows all your OS platforms to coexist for easy management, seamless dataflow, high availability, enhanced throughput, and tight protection. Progent's Solaris and Windows coexistence assistance offerings include network infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote network support and repair, on-site technical support, and Contact Center outsourcing.
Progent's Microsoft and Cisco-certified consulting experts can assist you to determine the value of Exchange Server 2010 for your business and can help your IT staff to plan and implement a smooth migration to Microsoft Exchange 2010 from Exchange Server 2003 or Exchange 2007 that will offer quick ROI by improving your workers' efficiency, cutting the expense of equipment and support, simplifying management, and integrating your vital communications platforms.
Progent's certified Forefront TMG and ISA Server 2006 experts can assist you to design, install, and support an implementation of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your information system that provides the firewall protection, speed and manageability that your company needs.
Progent's Symantec experts can help you maintain legacy Symantec firewall and VPN products including the Raptor and VelociRaptor family or help you upgrade to more recent firewall/VPN technology. Progent can also enable you to design and implement a comprehensive security plan that can include firewall/VPN appliances and software, outsourced security and virus protection services, system monitoring software, and formal policies and enforcement procedures. Progent has the skill to be your single resource for continuing technical help, maintenance, training, and security expertise.