The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for testing mission-critical applications, creating cost-effective system upgrade procedures, assessing and tuning performance, planning or validating business continuity solutions, mitigating compatibility issues, and building training systems for new technologies. For Progent customers who lack adequate internal resources to configure proper test environments, Progent's Test and Training Lab cuts capital costs and engineering risk while keeping critical network initiatives on schedule.
Progent's Microsoft certified professionals can offer small and mid-sized companies advanced Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that enables the speedy development of advanced business programs that offer your business a competitive advantage. SQL Server provides built-in support for XML and the ability to query across the Internet and outside the corporate firewall. In addition to providing consulting, maintenance and troubleshooting services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your IT system. Progent can also help you upgrade from earlier versions of SQL Server to SQL Server 2005.
Progent can help businesses of all sizes to follow best practices to set up SCVMM 2012 hosts and host groups, networking, storage, and library resources; plan, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help your company to migrate from an earlier edition of SCVMM or from another management platform, and Progent can show you how you to optimize and repair your existing SCVMM 2012 ecosystem so you realize maximum return on investment.
Progent can help your organization to design an upgrade to Teams from Skype for Business or Lync Server and install, manage, and debug a cloud or hybrid deployment of Microsoft Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
Progent can assist small and medium-size organizations to install cybersecurity protection solutions and provide cleanup services to support a remote workforce.
Progent's Cisco-premier CCIE network engineers can help you to maintain your existing PIX or ASA 5500 firewalls and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, integrate, optimize, administer and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services
Progent's Microsoft-certified experts have two decades of background providing e-mail and integrated email/telephony solutions for companies. Progent provides economical Exchange Server support services to enhance email security and virus protection, achieve high availability email, and facilitate remote and mobile email access. Progent's Microsoft Exchange help and support offerings can aid you in planning and implementing a Microsoft Exchange update or a move from a legacy SMPT server or older Microsoft Email software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Progent's Microsoft-certified consultants can assist you to plan for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to Configuration Manager 2012 from an older change management platform or help you to modify your current SCCM 2012 ecosystem to accommodate your evolving business requirements. In addition, Progent can assist you to build a software foundation that fully supports SCCM by delivering advanced consulting support for associated Microsoft platforms including ADDS, Microsoft SQL SSRS, and Internet Information Services (IIS).
Progent is a Microsoft Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners are the most successful organizations who receive the highest client satisfaction and are afforded the closest operational relationship with Microsoft. The understanding, skills, and dedication required to achieve the status of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to offer your business better technical solutions for your information network.
Progent's data protection experts can help you to create, implement and administer a backup plan built around MSP360 Backup software to protect your IT resources residing on any leading public cloud. Progent can provide end-to-end monitoring and management to prevent data loss caused by user miscues, software errors, malicious insiders, and malware assaults such as ransomware.
SQL Server 2016 introduces significant improvements in speed, scale, security, high-availability, mobile computing integration, plus built-in BI. Innovations include PolyBase for processing SQL and NoSQ databases simultaneously for big data applications, R language integration, Always Encrypted mode, Mobile Reports, and seamless control over on-premises and cloud operations and services. Progent's Microsoft-certified consulting team can deliver remote and on-premises expertise to help businesses of any size to implement, administer or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft technologies such as Windows Server, Exchange, SharePoint, Dynamics CRM and GP, Lync or Skype for Business, and SCOM.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running efficiently by checking the health of vital devices.
Dynamics GP/Great Plains 2010 software is a comprehensive business management solution that unifies information and processes throughout your company, communicates seamlessly with other solutions, and brings together workers, customers and vendors unrestricted by time or place. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and Dynamics GP Version 10.0 provide capability for accounting, analytics and reporting, project management, inventory and order control, eCommerce, HRM, CRM, field service, manufacturing, retail management, and web-based business services. Progent can help you install and maintain a robust, secure server and communications infrastructure to support Microsoft Dynamics Great Plains, and can provide expert Great Plains consultants to help your business benefit from the full potential of Dynamics GP/Great Plains 2010.
Progent can help your company to plan and implement an efficient migration from a UNIX-based IT system to a network powered by Microsoft Windows and capable of supporting Microsoft's popular office productivity suites, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and software development specialists can assist you to preserve your information and reduce business discontinuity by developing an efficient migration plan that protects your current investments in UNIX software and technology. UNIX-to-Windows transition support services available from Progent include evaluation of existing infrastructure, transition planning and testing, Microsoft Exchange migration services, data and application transition, and processor and media migration and consolidation.
ProSight NinjaOne Server and Desktop RMM Online Consulting
Microsoft SQL Server 2016 offers major enhancements in performance, capacity, security, uptime, mobile computing support, plus integrated business intelligence. Innovations include PolyBase for processing structured and unstructured files in one appliance for data warehousing, Jason integration, Always Encrypted mode, Mobile Reports, and seamless control over on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can provide remote and onsite support to assist businesses of any size to deploy, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft technologies such as Windows Server and Hyper-V, Exchange, SharePoint, Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.
Mid-sized companies can get all the advantages of Microsoft System Center Operations Manager 2007 and have quick access to Progent's Microsoft and Cisco Premier Certified network support professionals. Thanks to Progent's affordably priced IT support packages, mid-size organizations can choose a simple co-sourcing service program built around Operations Manager with server monitoring, proactive warnings, in-depth reporting, Help Desk support, and online service. For businesses with mission-critical environments who need high availability networking, Progent can provide a comprehensive 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to provide mid-size company networks enterprise-class availability, protection and performance.
Progent offers support services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and manage a WatchGuard Firewall/VPN appliance that fits your security needs and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewalls.
ProSight NinjaOne Server and Desktop Management Network Consultants
For corporations with branch offices in California or any region served by Progent's engineers, Progent's Microsoft-Premier network support professionals and authorized Cisco system consultants offer a range of IT support services such as project management, SOX compliance, office moves, corporate security, system architecture, local or phone-based emergency support, and technical support for colocation hosting facilities. A Progent IT consultant can help you plan a multi-site information system that makes smart use of colocation facilities and Internet hosting sites. Progent's Microsoft Certified consultants can help large corporations plan, deploy and support major rollouts of the latest releases of Microsoft technology such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can help you configure Cisco technology for connection solutions that incorporate basic, high-speed, integrated, and remote networking.
Progent's Support Program for IT Service Providers lets you take advantage of Progent's consulting experts while retaining your own service brand as a transparent arm of your network consulting staff.
Progent's background providing Microsoft .NET services and SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer platforms enable Progent to create custom mission-critical applications and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting consultants can help you create reports that let you analyze your business more thoroughly, turning raw information into useful understanding of your business.
Progent's webinars offer small businesses the affordability, convenience, and versatility of virtual learning plus the effective training methods of expert instructors who utilize the latest collaboration software to emulate real-time, interactive classrooms. Progent offers online education for key desktop software including components of Microsoft Office suite such as Microsoft Excel, Word, PowerPoint, and Outlook: MS Dynamics business accounting and reporting solutions including Microsoft Dynamics GP; plus other top desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Progent's Microsoft-certified Windows Server 2022 consultants can help your company to plan and implement a cost-effective upgrade to Windows Server 2022 using a self-hosted network architecture or a hybrid model that integrates cloud-based Windows Server on Azure with a datacenter-based installation of Windows Server 2022.
Barracuda Backup is a low-cost, subscription backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup deployment can include a purpose-built hardware appliance built by Barracuda or a software-based appliance with comparable features but which utilizes your existing storage infrastructure. Barracuda Backup protects vital company data generated on-premises, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide array of consulting support services to assist you to design, integrate, operate and repair a BDR solution based on Barracuda technology.
Progent's ProSight Virtual hosting services provide small and midsize businesses a range of benefits including lower capital costs, reductions in operational expense, better management focus, enterprise-class security, enhanced availability, and regulatory compliance.
Microsoft SQL Server 2005 delivers powerful, standardized tools to IT experts as well as to information workers, reducing the complexity of designing, deploying, managing, and using company information and analytical programs on platforms ranging from mobile devices to enterprise data systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consultant with real-world experience and wide knowledge in planning and deploying data-driven, comprehensive business technology solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft technology, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Open Now NinjaOne Automated Desktop Inventory Troubleshooting
Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development system and are able to create or enhance .NET apps rapidly and at low cost.
Progent's Duo managed services utilize Cisco's Duo technology to protect against password theft through the use of two-factor authentication. Duo supports one-tap identity confirmation on iOS, Google Android, and other out-of-band devices.
Progent's Windows consulting experts can assist businesses of any size to assess Windows 10 or to migrate to Windows 10 from any older version of Microsoft Windows. Online and onsite evaluation and upgrade support for Windows 10 available from Progent's consultants include Return on Investment estimates, project management, compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management, teleworker access, data and identity security, streamlined provisioning and administration, network optimization, wired/wireless convergence, disaster recovery planning, custom training for IT support staff and end users, and ongoing Call Center support services.
Microsoft Virtual Server, hosted on the Microsoft Windows Server 2003 operating system and powered by technology originally produced by Connectix, delivers the power necessary to carry out server consolidation, software upgrade, and server isolation projects via virtualization technology in an enterprise-ready computing environment with high expandability, manageability, and reliability. Microsoft has aimed Virtual Server 2005 at companies wishing to improve operational efficiency in application development and testing, migration from legacy mission-critical applications, and server consolidation. Progent's certified Virtual Server experts can assist your company to evaluate and integrate Microsoft Virtual Server.
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 Wireless Access Point experts offer economical online and onsite support for Catalyst Wi-Fi 6 wireless access points.
Progent's data center support services are designed for businesses with equipment housed at IDCs or data center colocation hosting facilities and in need of on-demand on-premises service at the colocation facility as well as off-site help from Microsoft and Cisco Premier experts. Progent provides a complete range of IDC and data center and co-location support services such as network architecture analysis, Windows and Linux server installation and maintenance, troubleshooting for server and telecommunications infrastructure, development and deployment of high availability systems, architecting and implementing layered security defenses, firewall integration and support, configuring load balancing solutions, and creating high-availability server and storage clustering systems.
Progent's Co-managed Call Center service allows your IT organization to share responsibilities for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the top shared professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Barracuda Backup is an affordable, subscription backup/restore platform for small and mid-size organizations. A Barracuda Backup deployment can incorporate a purpose-built physical appliance manufactured by Barracuda or a software-based appliance with similar features but which utilizes your existing storage hardware. Barracuda Backup safeguards critical company data generated on-premises, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting support services to help you to plan, configure, operate and troubleshoot a BDR solution built on Barracuda technology.
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to diagram, track, reconfigure and debug their connectivity hardware such as routers and switches, firewalls, and wireless controllers plus servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are kept current, captures and displays the configuration of virtually all devices on your network, monitors performance, and sends notices when potential issues are discovered. By automating time-consuming management activities, ProSight WAN Watch can knock hours off common chores such as making network diagrams, reconfiguring your network, locating devices that need critical updates, or identifying the cause of performance problems.
Progent's Cisco certified networking experts can provide advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Progent's Juniper-authorized network engineer can assist you to plan and deploy Juniper Firewall/VPN platforms, optimize and support your infrastructure, and upgrade smoothly from discontinued devices to the latest versions. Progent's Junos OS engineers can offer expertise with Juniper's flagship network control software to enable your business to simplify the management and strengthen the protection of your Juniper VPN appliances and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS software platforms and can assist organizations maintain environments that incorporate a mix of Juniper's OS platforms.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales, vendors can expand their reach, reduce their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and training so you can cut development time and costs and speed up your return on investment.
