The IT outsourcing model known as Managed Services is one of the fastest growing segments of the technology services industry because it offers an affordable and effective way for smaller organizations to benefit from leading-edge technology for end-to-end network support. Managed services can range from remotely monitoring system health to comprehensive network management, optimization and troubleshooting. Popular examples of managed services are email content filtering, automated cloud backup, and behavior-based threat analysis. Progent's ProSight suite of managed IT services are designed to provide organizations who have small or nonexistent in-house IT support staffs with affordable access to enterprise-class management tools and consulting expertise.
Benefits of Progent's ProSight suite of managed services include:
ProSight Fixed Monthly Rate Managed IT Services for Small and Mid-size Businesses
- Low, predictable costs for network monitoring and management
- Proactive service model to minimize downtime
- Automation of critical tasks such as monitoring, updates, diagnostics, and troubleshooting
- Access to enterprise-class technology and advanced, certified expertise
- Continual, transparent absorption of new technology
- Smooth transition from legacy systems to modern IT solutions
- Improved alignment of computer technology and business goals
- World-class support for all key facets of information technology including security, availability, disaster recovery and performance
- Freedom for an organization's management to focus on business, not technology
Progent offers a family of affordable, flat-rate managed services intended to enable small and medium-size organizations to benefit from the same best-of-breed IT solutions deployed by many of the industry's leading enterprises. The ProSight portfolio of outsourced network management services addresses all key aspects of information technology including email content filtering, endpoint active security, automated backup/recovery, IT infrastructure health monitoring, virtual server hosting, and network assets documentation management. ProSight managed services include:
Download Progent's White Paper: 10 Benefits of Managed IT Services
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading data security companies to provide centralized management and comprehensive protection for all your email traffic. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with a local gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's cloud filter acts as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to external attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance adds a further level of analysis for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter. For more information, visit Email Guard spam and content filtering.
To view or download the ProSight Email Guard datasheet, click: ProSight Email Guard Cloud-managed Services Datasheet (94 Kb PDF file).
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior machine learning tools to guard endpoints as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which easily escape traditional signature-based AV products. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to address the complete malware attack progression including protection, infiltration detection, containment, remediation, and forensics. Top features include one-click rollback with Windows VSS and automatic system-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
To read or download a PDF datasheet about the key features of ProSight Active Security Monitoring, click:
Progent's ProSight Active Security Monitoring Services Datasheet. (PDF - 89 KB)
- ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Exchange Filtering
Progent's ProSight Enhanced Security Protection (ESP) managed services offer affordable multi-layer security for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP offers firewall protection, penetration alerts, device management, and web filtering through leading-edge tools packaged within one agent accessible from a unified console. Progent's security and virtualization experts can assist your business to plan and implement a ProSight ESP deployment that meets your company's specific needs and that allows you prove compliance with government and industry data protection standards. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require urgent action. Progent's consultants can also assist your company to set up and verify a backup and restore system such as ProSight Data Protection Services so you can recover quickly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.
To read or download a PDF datasheet describing the major features of ProSight Enhanced Security Protection, click:
Progent's ProSight Enhanced Security Protection (ESP) Services Datasheet. (PDF - 91 KB)
- ProSight Data Protection Services: Managed Backup and Disaster Recovery
ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable end-to-end solution for secure backup/disaster recovery. Available at a low monthly rate, ProSight DPS automates and monitors your backup activities and enables fast recovery of vital files, apps and virtual machines that have become lost or damaged as a result of component breakdowns, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's backup and recovery consultants can provide advanced expertise to configure ProSight Data Protection Services to to comply with regulatory requirements such as HIPPA, FINRA, and PCI and, whenever necessary, can help you to restore your business-critical information. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.
To read or download a PDF datasheet describing the key features of ProSight Data Protection Services, click:
Progent's ProSight Data Protection Services Datasheet. (PDF - 89 KB)
To view or download a PDF datasheet comparing ProSight Data Protection Services with consumer-grade backup/recovery products, click:
Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB)
- ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller businesses to map, track, enhance and debug their networking appliances such as routers, firewalls, and wireless controllers plus servers, printers, client computers and other devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that network diagrams are always updated, captures and manages the configuration of almost all devices on your network, tracks performance, and generates alerts when issues are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can cut hours off common chores like network mapping, reconfiguring your network, locating appliances that require important software patches, or isolating performance problems. Learn more details about ProSight WAN Watch network infrastructure management consulting.
To read or download a single-page datasheet in PDF format describing Progent's ProSight WAN Watch infrastructure RMM services, click:
Progent's ProSight WAN Watch Infrastructure Monitoring and Management Services Datasheet. (PDF - 88 KB)
- ProSight LAN Watch: Server and Desktop Monitoring
ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system running efficiently by checking the state of critical assets that drive your business network. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your designated IT management staff and your Progent consultant so all looming issues can be resolved before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring services.
To download a single-page datasheet in PDF format describing Progent's ProSight LAN Watch RMM services, click:
Progent's ProSight LAN Watch Server and Desktop Monitoring and Management Services Datasheet. (PDF - 95 KB)
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual host set up and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the applications. Since the system is virtualized, it can be moved easily to a different hardware environment without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.
To read or download a datasheet about Progent's ProSight Virtual Hosting services, click:
Progent's ProSight Virtual Hosting Services Datasheet. (PDF - 100 KB)
- ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and protect information about your network infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSL certificates or domains. By updating and organizing your network documentation, you can eliminate up to half of time wasted trying to find critical information about your network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether youíre planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it. Find out more details about ProSight IT Asset Management service.
To view or download a PDF datasheet describing the key features of ProSight IT Asset Management, click:
Progent's ProSight IT Asset Documentation Management Services Datasheet. (PDF - 87 KB)
Managed service is the fastest growing segment of the IT support industry for small businesses. To find out why, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)
ProSight Network Audits are a quick and affordable way for small and medium-size organizations to obtain an objective evaluation of the health of their information system. Based on a selection of the leading remote monitoring and management platforms in the industry, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits help you see how closely the deployment of your essential infrastructure assets adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits such as a more manageable and more secure AD implementation. Both versions also provide the long-term advantages of cutting-edge remote network monitoring and management technology. These advantages can include simpler management, better compliance with data security regulations, more efficient utilization of IT assets, faster troubleshooting, more reliable backup and recovery, and higher availability. For more details, visit ProSight Network Audits network infrastructure health checks.
Download Progent's ProSight Network Audit Services Datasheet
- ProSight Network Audit Basic: Network Infrastructure Audit
ProSight Network Audit Basic gathers and organizes important server and PC information and as an option reports information on other network-attached items. This affordable health check includes one year of remote network monitoring powered by Progent's ProSight WAN Watch remote monitoring and management platform. Within 10 days after the audit begins, Progent provides you with all details and reports generated by ProSight WAN Watch. These items include the Active Directory Health Check document completed by a Progent Microsoft consultant. The Active Directory Health Check document includes any misconfigurations or other errors and recommends efficient remediation based on best practices.
A valuable deliverable of the ProSight Network Audit Basic service is the Active Directory (AD) Health Check. This report describes the health of Active Directory, DNS, DHCP and Group Policy; compares these services to industry leading practices; and suggests how any discovered errors or misconfiguration could be fixed. This can be a highly useful service because a poorly configured Active Directory and associated services can result in severe problems such as network outages, long delays in authentication or access to file or print services, partial or complete data loss, bottlenecks to disaster recovery, security gaps, and poor online performance.
To learn more about ProSight Network Audit Basic, see ProSight Network Audit Basic.
- ProSight Network Audit Advanced: Network Infrastructure, Server and Desktop In-depth Audit:
ProSight Network Audit Advanced includes all services provided in ProSight Network Audit Basic plus a deep-dive, powered by ProSight LAN Watch server and desktop monitoring, into information about your Microsoft servers and workstations. ProSight Network Audit Advanced comes with a year of remote network monitoring based on ProSight LAN Watch, and clients have access to the rich library of reports created by ProSight LAN Watch.
Reports available with ProSight Network Audit Advanced service include Asset Summary, Client Health Standards, Computer Audit, Computer Health Standards, Patch Compliance, Software List, and Ticket Summary.
For additional details on ProSight Network Audit Advanced and to view sample reports, go to ProSight Network Audit Advanced.
To view or download a datasheet about Progent's ProSight Network Audit Services, click:
ProSight Network Audit Services Datasheet. (PDF - 83 KB)
Ransomware attacks like WannaCry and NotPetya are increasing in frequency and sophistication, causing billions of dollars of damage annually. 90% of ransomware attacks appear as friendly emails with malicious attachments or links, and a growing number are zero-day attacks that can slip past traditional signature-matching anti-virus (AV) filters. User education and up-front detection are clearly important, but best practices require a comprehensive, offsite backup-and-restore system that allows you to recover from a successful ransomware attack quickly and with minimal damage.
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a phone interview with a Progent security expert. The interview is intended to evaluate your network's ability to reject or recover rapidly from a ransomware attack. Progent's consultant will work with you to gather information about your current security configuration and backup environment, and Progent will then provide a written Basic Security and Best Practices Report detailing how you can follow industry best practices to build an efficient AV and backup solution that aligns with your business requirements. To find out more about Progent's ProSight Ransomware Preparedness Report service, visit ProSight Ransomware Preparedness Report service.
Contact Progent about ProSight Managed Services and Network Audits
To learn more about how Progent's ProSight suite of managed services and network audits can help you set up cost-effective solutions for outsourcing network monitoring and management, call 1-800-993-9400 or visit Contact Progent.