Network Help for Small Companies
ProSight Managed Services and Network Audits Remote Monitoring and Management (RMM) Solutions
The IT outsourcing model known as Managed Services is one of the fastest growing segments of the technology services industry because it offers an affordable and effective way for smaller organizations to benefit from leading-edge technology for end-to-end network support. Managed services can range from remotely monitoring system health to comprehensive network management, optimization and troubleshooting. Popular examples of managed services are email content filtering, automated cloud backup, and behavior-based threat analysis. Progent's ProSight suite of managed IT services are designed to provide organizations who have small or nonexistent in-house IT support staffs with affordable access to enterprise-class management tools and consulting expertise.
Benefits of Progent's ProSight suite of managed services include:
- Low, predictable costs for network monitoring and management
- Proactive service model to minimize downtime
- Automation of critical tasks such as monitoring, updates, diagnostics, and troubleshooting
- Access to enterprise-class technology and advanced, certified expertise
- Continual, transparent absorption of new technology
- Smooth transition from legacy systems to modern IT solutions
- Improved alignment of computer technology and business goals
- World-class support for all key facets of information technology including security, availability, disaster recovery and performance
- Freedom for an organization's management to focus on business, not technology
Progent offers a selection of affordable, flat-rate services designed to enable small and mid-size organizations to benefit from the same best-of-breed technology deployed by some of the world's leading corporations. The ProSight line of network monitoring and management services covers all key areas of modern networking including email protection, endpoint active security, cloud-based backup/recovery, IT infrastructure health monitoring, virtual machine hosting, and IT assets documentation management. ProSight managed services include:
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading data security vendors to provide web-based control and comprehensive protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to external threats and saves network bandwidth and storage. Email Guard's on-premises security gateway device adds a deeper layer of inspection for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter. For more information, see ProSight Email Guard spam and content filtering.
To view or download the ProSight Email Guard datasheet, click: ProSight Email Guard Cloud-managed Services Datasheet (94 Kb PDF file).
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior analysis technology to defend endpoints as well as physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which routinely get by traditional signature-matching anti-virus tools. ProSight ASM protects local and cloud-based resources and offers a unified platform to automate the entire malware attack progression including blocking, infiltration detection, containment, cleanup, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.To view or download a PDF datasheet about the key features of ProSight Active Security Monitoring, click:
Progent's ProSight Active Security Monitoring Services Datasheet. (PDF - 89 KB) - ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Filtering
ProSight Enhanced Security Protection services offer affordable in-depth protection for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP provides firewall protection, intrusion alerts, device management, and web filtering through leading-edge technologies incorporated within a single agent managed from a unified console. Progent's security and virtualization consultants can help you to plan and implement a ProSight ESP environment that meets your company's specific requirements and that helps you prove compliance with legal and industry data security regulations. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent can also help your company to set up and verify a backup and restore solution like ProSight Data Protection Services so you can recover quickly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.To view or download a PDF datasheet describing the key features of ProSight Enhanced Security Protection, click:
Progent's ProSight Enhanced Security Protection Services Datasheet. (PDF - 91 KB) - ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost and fully managed service for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates your backup processes and allows rapid restoration of vital data, applications and VMs that have become lost or damaged as a result of component breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR consultants can provide advanced support to configure ProSight DPS to to comply with government and industry regulatory requirements like HIPPA, FINRA, and PCI and, whenever necessary, can assist you to recover your critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup.
To read or download a PDF datasheet describing the key features of ProSight Data Protection Services, click:
Progent's ProSight Data Protection Services Datasheet. (PDF - 89 KB)To view or download a PDF datasheet comparing ProSight Data Protection Services with consumer-grade backup/recovery products, click:
Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB) - ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map, monitor, optimize and debug their connectivity appliances such as switches, firewalls, and load balancers as well as servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are always updated, captures and manages the configuration of almost all devices on your network, monitors performance, and generates alerts when problems are detected. By automating tedious management and troubleshooting activities, ProSight WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, locating appliances that require critical software patches, or isolating performance problems. Find out more details about ProSight WAN Watch infrastructure management consulting.
To read or download a single-page datasheet in PDF format describing Progent's ProSight WAN Watch infrastructure monitoring services, click:
Progent's ProSight WAN Watch Infrastructure Monitoring and Management Services Datasheet. (PDF - 88 KB) - ProSight LAN Watch: Server and Desktop Remote Monitoring
ProSight LAN Watch is Progent’s server and PC monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by checking the state of vital assets that power your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your specified IT management personnel and your assigned Progent engineering consultant so that any potential issues can be addressed before they have a chance to impact your network Find out more about ProSight LAN Watch server and desktop remote monitoring services.
To download a single-page datasheet in PDF format describing Progent's ProSight LAN Watch RMM services, click:
Progent's ProSight LAN Watch Server and Desktop Monitoring and Management Services Datasheet. (PDF - 95 KB) - ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the applications. Because the environment is virtualized, it can be ported easily to a different hardware environment without requiring a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more details about ProSight Virtual Hosting services.
To view or download a datasheet describing Progent's ProSight Virtual Hosting services, click:
Progent's ProSight Virtual Hosting Services Datasheet. (PDF - 100 KB) - ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and safeguard data about your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSLs or domains. By updating and managing your network documentation, you can eliminate as much as half of time wasted looking for critical information about your network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether you’re making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require when you need it. Learn more details about Progent's ProSight IT Asset Management service.
To read or download a datasheet about the main features of ProSight IT Asset Management, click:
Progent's ProSight IT Asset Documentation Management Services Datasheet. (PDF - 87 KB)
Managed service is the fastest growing segment of the IT support industry for small businesses. To find out why, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)
ProSight Network Audits are a quick and low-cost alternative for small and mid-size businesses to obtain an unbiased evaluation of the health of their IT system. Powered by a selection of the leading remote monitoring and management platforms in the industry, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how well the configuration of your core infrastructure devices conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant ROI like a more manageable and safer AD implementation. Both options also provide the long-term advantages of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include lower-cost network management, improved compliance with government and industry security regulations, more efficient utilization of IT assets, faster problem resolution, more dependable backup and recovery, and higher availability. For more details, visit Progent's ProSight Network Audits IT infrastructure health checks.
- ProSight Network Audit Basic: IT Infrastructure Audit
ProSight Network Audit Basic collects and organizes essential server and PC information and optionally reports information about other network-attached devices. This affordable health check comes with a year of remote network monitoring powered by Progent's ProSight WAN Watch remote monitoring and management technology. Within 10 days after the audit commences, Progent provides you with all documents generated by ProSight WAN Watch. These items include the Active Directory (AD) Health Check document completed by a Progent Microsoft-certified consultant. The AD Health Check report includes identified errors or misconfigurations and suggests efficient solutions based on best practices.
An important part of the ProSight Network Audit Basic service is the Active Directory Health Check. This report documents the health of AD, DNS, DHCP and Group Policy; compares the configuration of these critical services to leading practices; and suggests how any discovered errors could be fixed. This can be a valuable service because a poorly configured Active Directory and associated services can lead to serious problems like full network failures, long delays in authentication or access to print services, partial or complete data loss, bottlenecks to recovery, security gaps, and erratic online performance.
To learn more about ProSight Network Audit Basic, visit ProSight Network Audit Basic.
- ProSight Network Audit Advanced: Network Infrastructure, Server and PC In-depth Audit:
ProSight Network Audit Advanced includes all items that come with ProSight Network Audit Basic plus an in-depth look, based on ProSight LAN Watch server and desktop monitoring, into data about your Microsoft servers and desktops. ProSight Network Audit Advanced includes one year of remote monitoring managed by ProSight LAN Watch, and customers have access to the extensive library of reports created by ProSight LAN Watch.
Reports accessible with ProSight Network Audit Advanced service include Asset Summary, Client Health Standards, Computer Audit, Computer Health Standards, Patch Compliance, Software List, and Ticket Summary.
For more information on ProSight Network Audit Advanced and to view sample reports, visit ProSight Network Audit Advanced.
To view or download a datasheet about Progent's ProSight Network Audit Services, click:
ProSight Network Audit Services Datasheet. (PDF - 83 KB)
Ransomware attacks like WannaCry and NotPetya are increasing in frequency and sophistication, causing billions of dollars of damage annually. 90% of ransomware attacks appear as friendly emails with malicious attachments or links, and a growing number are zero-day attacks that can slip past traditional signature-matching anti-virus (AV) filters. User education and up-front detection are clearly important, but best practices require a comprehensive, offsite backup-and-restore system that allows you to recover from a successful ransomware attack quickly and with minimal damage.
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a phone interview with a Progent security expert. The interview is intended to evaluate your network's ability to reject or recover rapidly from a ransomware attack. Progent's consultant will work with you to gather information about your current security configuration and backup environment, and Progent will then provide a written Basic Security and Best Practices Report detailing how you can follow industry best practices to build an efficient AV and backup solution that aligns with your business requirements. To find out more about Progent's ProSight Ransomware Preparedness Report service, visit ProSight Ransomware Preparedness Report service.
Contact Progent about ProSight Managed Services and Network Audits
To learn more about how Progent's ProSight suite of managed services and network audits can help you set up cost-effective solutions for outsourcing network monitoring and management, call
- Boston, MA, Worcester, MA, Springfield, MA, Lowell, MA, Cambridge, MA Immediate SharePoint Network Installations
- Ransomware Protection Network Engineer Austin
- Technical Support Services Managed IT Services Consulting Columbus
- ProSight Remote Managed IT Services Specialists San Jose, Dallas, New York
- 24-7 Information Technology Consulting Network Management Outsourcing for Small Businesses Texas
- Top Quality Support and Help Small Business Managed Services Arizona
- Remote Network Monitoring Online Support Services South Carolina
- Remote Network Monitoring Support Services Manhattan
- ProSight Network Management Outsourcing Outsourcing New York
- ProSight Managed Services Remote Support Services Oregon
- Specialists Linux with Windows
- ProSight Managed Services Support Texas
- Small Business Managed Services Computer Engineer Texas
An index of content::
Microsoft Dynamics SL Installation support
Urgent Support and Integration Microsoft Dynamics AX
Progent can provide you with experts who can modify your Microsoft Business Solutions ERP, MRP, and financial system applications to meet your unique business needs. Progent’s Microsoft-certified support experts offer experience in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also provides expert e-Commerce integration support for secure, company-wide resource sharing as well as integration with Customer Relationship Management packages.
Outsourcing SCVMM 2012 Virtual Switch
SCVMM 2012 Reporting Help and Support
Progent can help organizations of any size to adhere to leading practices to configure SCVMM 2012 hosts and host groups, fabric, storage systems, and libraries; design, integrate, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can assist your company to move from an earlier release of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can show you how you to enhance and repair your existing SCVMM 2012 ecosystem so you realize the highest possible return on investment.
Exchange 2019 Integration Remote Support Services
Exchange 2019 Consultant Services
Progent can help you in any facet of your migration to Microsoft Exchange 2019 such as deploying Windows Server 2019 Core as a host for Exchange; designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid environment; moving mailboxes; designing and implementing Hyper-V virtualization; configuring hardware load balancing; building DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with O365; and configuring Outlook clients.
Engineer Catalyst Switch IPv6
Catalyst Switch EVN Outsourcing
With the Catalyst line of switches for small and mid-size companies, Cisco allows companies to realize all the advantages of adding intelligence into their networks. Cisco's switch product line allows you to deploy capabilities that make your IT network sufficiently robust to accommodate real-time requirements, expandable to facilitate future growth, secure enough to protect restricted data, and designed for differentiating and controlling all traffic to optimize network operations. Progent's CCIE and CCNP certified consultants can help you select and integrate Catalyst switches that make sense for your business. Also, Progent's CISSP certified security specialists can help you develop a strategic security policy and set up Catalyst switches so they powerfully support your security policies. Cisco Catalyst switches that Progent supports include the Cisco Catalyst Express 500 switches, Cisco Catalyst 3560 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.
SUS Consultancy
Top Engineer SUS
Microsoft Windows SUS allows network administrators to install and track the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, IT personnel can fully and effortlessly manage the installation of patches that are published via Microsoft Update to servers and desktops in an organization. Progent can assist you with technical details of the initial setup of Microsoft Software Update Services such as designing the Microsoft Windows Server Update Services deployment, setting up user's workstations, establishing the Group Policy parameters, and making sure your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container that makes sense for your system environment.
Engineers Polycom OTX Telepresence
Videoconferencing Remote Support
Progent offers the support of an accredited engineer with expertise integrating technology from the major telepresence providers including Cisco, Polycom, LifeSize and Radvision and can help you to plan, configure, upgrade, or troubleshoot a video conferencing environment that preserves your current investment and optimizes the strategic value of your IT network. Progent can also provide the expertise of infrastructure engineers who can assist companies of all sizes to build and troubleshoot a network that provides the performance, dependability, protection, and scalability required to support your video conferencing/telepresence environment.
Teleworker Integration Network Consultants
Telecommuter Solutions Troubleshooting
Progent has two decades of background assisting small and mid-size companies to plan, install, optimize, manage, and debug IT networks that incorporate a remote workforce.
Tracking Service Costs IT Consulting
Service Reporting Integration
Progent uses a sophisticated service reporting system that records and formats complete documentation for all billed support activities. Unlike many freelance consultants or local service firms who offer minimal documentation or details of tasks performed, each service provided by Progent is tracked by comprehensive documentation. Every Progent staff member has use of the support documentation sent by each consultant to every client. The practice of detailing and organizing support records results in more efficient support and avoids a slew of common problems such as when a support client is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.
Aironet 802.11ac Access Point Consulting
Online Consulting Aironet 1600 Access Point
Progent's Cisco CCIE-certified wireless network infrastructure consultants can provide online or on-premises integration and debugging support to assist you to design, implement, upgrade, optimize, manage and debug Aironet wireless AP environments of any size or topology. Progent's Cisco Wi-Fi controller experts can also assist you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to build an enterprise connectivity solution that is easy to administer and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most efficient selection, location and configuration of Aironet wireless APs to accommodate your specific office design, construction, and anticipated network traffic.
SMS Migration IT Consulting
Systems Management Server 2003 Integration Support
Progent’s certified consultants offer small and medium size companies enterprise-grade consulting support for Microsoft Systems Management Server and System Center Configuration Manager, Microsoft's standard tools for update and deployment management. System Center Configuration Manager 2007 is Microsoft's new title for the change management platform formerly known as Systems Management Server. Configuration Manager offers a variety of new features to Microsoft Systems Management Server 2003 such as full automation, built-in Windows Vista Windows Server 2008 awareness, quarantine support, and device driver management. Progent’s certified engineers can help you use Systems Management Server or Configuration Manager 2007 economically for streamlined OS and application installation, security patch control, application tracking, and software license reconciliation. Progent's engineers can also help you to migrate smoothly from Microsoft Systems Management Server to Configuration Manager 2007.
Network Device Configuration Management On-site Technical Support
Network Services Monitoring On-site Support
ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to diagram, monitor, enhance and debug their networking appliances like routers and switches, firewalls, and load balancers as well as servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are always updated, captures and manages the configuration information of virtually all devices on your network, tracks performance, and sends notices when problems are detected. By automating complex management activities, WAN Watch can cut hours off ordinary tasks like network mapping, expanding your network, finding appliances that require important software patches, or isolating performance issues.
Skype for Business certificate management Technology Professional
Skype for Business and Cisco Unified Communications Consulting
Microsoft Lync 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, as well as VoIP and traditional PSTN voice communication. Microsoft Lync Server 2010 can enhance the capability of Microsoft Exchange Server, SharePoint and Office or Office 365 and streamlines administration through integration with Active Directory. Lync 2010 can also cut capital and operational costs by doing away with VoIP equipment and subscription services, PBX gear, or conventional teleconferencing technology. Progent's certified unified communications consultants can provide online and on-premises support to assist your company to maintain and troubleshoot your current Lync 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is the new release of the product family. Progent can also assist your organization to design and carry out a smooth Skype for Business upgrade.
Emergency Microsoft Financial Software Computer Engineer
Computer Consulting Dynamics GP/Great Plains Features
Progent’s Microsoft certified experts provide a range of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP is a Microsoft financial package and corporate management solution based, like all Microsoft financial tools, on the expandable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent edition of Microsoft financial software in the Microsoft Dynamics GP line, offers a cost-effective solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Dynamics GP/Great Plains is simple to deploy and configure, and with its segmented design you are able to purchase only the functions you currently require, with the option to expand users and increase functionality when necessary. Progent’s Microsoft Dynamics GP Software support experts can help you deploy, customize and manage Dynamics GP/Great Plains 2010 as well as older versions of Microsoft Dynamics GP.
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