The IT outsourcing model known as Managed Services is one of the fastest growing segments of the technology services industry because it offers an affordable and effective way for smaller organizations to benefit from leading-edge technology for end-to-end network support. Managed services can range from remotely monitoring system health to comprehensive network management, optimization and troubleshooting. Popular examples of managed services are email content filtering, automated cloud backup, and behavior-based threat analysis. Progent's ProSight suite of managed IT services are designed to provide organizations who have small or nonexistent in-house IT support staffs with affordable access to enterprise-class management tools and consulting expertise.
Benefits of Progent's ProSight suite of managed services include:
Progent's ProSight Fixed Monthly Price Managed IT Services for Small and Medium Size Businesses
- Low, predictable costs for network monitoring and management
- Proactive service model to minimize downtime
- Automation of critical tasks such as monitoring, updates, diagnostics, and troubleshooting
- Access to enterprise-class technology and advanced, certified expertise
- Continual, transparent absorption of new technology
- Smooth transition from legacy systems to modern IT solutions
- Improved alignment of computer technology and business goals
- World-class support for all key facets of information technology including security, availability, disaster recovery and performance
- Freedom for an organization's management to focus on business, not technology
Progent provides a selection of affordable, flat-rate services intended to enable small and mid-size organizations to benefit from the same advanced IT solutions deployed by some of the world's top enterprises. Progent's ProSight portfolio of IT management outsourcing services covers all key facets of information technology such as email protection, endpoint active security, cloud-based backup and disaster recovery, network infrastructure monitoring, virtual machine hosting, and IT assets documentation management. ProSight managed services offered by Progent include:
Download Progent's White Paper: 10 Benefits of Managed IT Services
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading data security vendors to deliver web-based management and world-class security for your email traffic. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to external threats and conserves network bandwidth and storage. Email Guard's on-premises security gateway device provides a further layer of analysis for inbound email. For outbound email, the local gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter. For more information, visit ProSight Email Guard spam and content filtering.
To read or download the ProSight Email Guard datasheet, click: ProSight Email Guard Cloud-based Services Datasheet (94 Kb PDF file).
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior analysis tools to defend endpoint devices as well as servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily get by legacy signature-matching AV tools. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a unified platform to automate the complete threat progression including protection, detection, mitigation, remediation, and forensics. Top features include single-click rollback with Windows VSS and automatic network-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.
To view or download a PDF datasheet about the key features of ProSight Active Security Monitoring, click:
Progent's ProSight Active Security Monitoring Services Datasheet. (PDF - 89 KB)
- ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Filtering
Progent's ProSight Enhanced Security Protection services deliver economical in-depth security for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, endpoint control, and web filtering through leading-edge technologies packaged within a single agent managed from a unified console. Progent's data protection and virtualization experts can help you to design and configure a ProSight ESP environment that addresses your organization's unique needs and that helps you demonstrate compliance with government and industry information protection regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent action. Progent's consultants can also assist your company to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.
To view or download a PDF datasheet describing the key features of ProSight Enhanced Security Protection, click:
Progent's ProSight Enhanced Security Protection Services Datasheet. (PDF - 91 KB)
- ProSight Data Protection Services: Managed Backup and Disaster Recovery
ProSight Data Protection Services from Progent provide small and mid-sized organizations a low cost and fully managed service for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates your backup activities and allows fast recovery of critical files, apps and VMs that have become unavailable or damaged due to component breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery consultants can deliver world-class expertise to configure ProSight DPS to be compliant with regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to recover your business-critical information. Learn more about ProSight Data Protection Services Managed Backup and Recovery.
To read or download a PDF datasheet describing the main features of ProSight Data Protection Services, click:
Progent's ProSight Data Protection Services Datasheet. (PDF - 89 KB)
To view or download a PDF datasheet comparing ProSight Data Protection Services with consumer-grade BDR products, click:
Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB)
- ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller businesses to diagram, monitor, reconfigure and debug their networking hardware like routers, firewalls, and wireless controllers as well as servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network diagrams are kept current, captures and displays the configuration of virtually all devices connected to your network, tracks performance, and sends alerts when problems are detected. By automating complex network management processes, WAN Watch can cut hours off common chores such as network mapping, expanding your network, finding appliances that require important software patches, or isolating performance problems. Learn more about ProSight WAN Watch network infrastructure management consulting.
To read or download a single-page datasheet in PDF format describing Progent's ProSight WAN Watch infrastructure RMM services, click:
Progent's ProSight WAN Watch Infrastructure Monitoring and Management Services Datasheet. (PDF - 88 KB)
- ProSight LAN Watch: Server and Desktop Remote Monitoring Services
ProSight LAN Watch is Progentís server and PC remote monitoring managed service that incorporates advanced remote monitoring and management technology to keep your network operating at peak levels by checking the health of critical assets that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your designated IT staff and your assigned Progent consultant so that any potential issues can be addressed before they have a chance to impact your network Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.
To download a single-page datasheet in PDF format describing Progent's ProSight LAN Watch RMM services, click:
Progent's ProSight LAN Watch Server and Desktop Monitoring and Management Services Datasheet. (PDF - 95 KB)
- ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host set up and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the applications. Because the system is virtualized, it can be ported immediately to an alternate hardware environment without requiring a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.
To view or download a PDF datasheet describing Progent's ProSight Virtual Hosting services, click:
Progent's ProSight Virtual Hosting Services Datasheet. (PDF - 100 KB)
- ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect data related to your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be warned about impending expirations of SSLs or warranties. By updating and managing your network documentation, you can save up to half of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre making enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need when you need it. Learn more details about Progent's ProSight IT Asset Management service.
To read or download a PDF datasheet about the key features of ProSight IT Asset Management, click:
Progent's ProSight IT Asset Documentation Management Services Datasheet. (PDF - 87 KB)
Managed service is the fastest growing segment of the IT support industry for small businesses. To find out why, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size businesses to obtain an unbiased assessment of the overall health of their information system. Based on a selection of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class group of IT experts, ProSight Network Audits show you how closely the configuration of your core network assets adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI like a cleaner and more secure AD environment. Both versions also offer the ongoing benefits of advanced remote network monitoring and management technology. These benefits can include simpler management, better compliance with government and industry security standards, more efficient utilization of network assets, quicker problem resolution, more dependable backup and restore, and less downtime. For more information, visit ProSight Network Audits network infrastructure health checks.
Download Progent's ProSight Network Audit Services Datasheet
- ProSight Network Audit Basic: Network Infrastructure Audit
ProSight Network Audit Basic collects and organizes essential server and workstation data and optionally reports details about additional network-attached items. This low-cost audit includes a year of remote network monitoring based on Progent's ProSight WAN Watch remote monitoring and management platform. No more than 10 days after the audit commences, Progent provides you with all documents collected by ProSight WAN Watch. These items include the Active Directory Health Check document completed by a Progent Microsoft-certified expert. The Active Directory Health Check document includes any misconfigurations or other errors and suggests appropriate remediation based on best practices.
An important deliverable of the ProSight Network Audit Basic service is the Active Directory Health Check. This report describes the state of AD, DNS, DHCP and Group Policy; compares the configuration of these services to industry leading practices; and suggests how any indentified errors could be fixed. This can be a highly useful service because a carelessly maintained Active Directory and related services can result in severe consequences such as network failures, significant delays in authentication or access to file or other services, partial or complete data loss, slow downs in recovery, security vulnerabilities, and poor online performance.
To find out more about ProSight Network Audit Basic, visit ProSight Network Audit Basic.
- ProSight Network Audit Advanced: Network Infrastructure, Server and Desktop In-depth Audit:
ProSight Network Audit Advanced includes all items that come with ProSight Network Audit Basic plus a deep-dive, based on ProSight LAN Watch server and desktop monitoring, into data concerning your Microsoft servers and PCs. ProSight Network Audit Advanced comes with one year of remote monitoring based on ProSight LAN Watch, and customers have access to the extensive library of reports created by ProSight LAN Watch.
Reports accessible with ProSight Network Audit Advanced service include Asset Summary, Client Health Standards, Computer Audit, Computer Health Standards, Patch Compliance, Software List, and Ticket Summary.
For additional information about ProSight Network Audit Advanced and to view sample reports, visit ProSight Network Audit Advanced.
To view or download a datasheet about Progent's ProSight Network Audit Services, click:
ProSight Network Audit Services Datasheet. (PDF - 83 KB)
Ransomware attacks like WannaCry and NotPetya are increasing in frequency and sophistication, causing billions of dollars of damage annually. 90% of ransomware attacks appear as friendly emails with malicious attachments or links, and a growing number are zero-day attacks that can slip past traditional signature-matching anti-virus (AV) filters. User education and up-front detection are clearly important, but best practices require a comprehensive, offsite backup-and-restore system that allows you to recover from a successful ransomware attack quickly and with minimal damage.
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a phone interview with a Progent security expert. The interview is intended to evaluate your network's ability to reject or recover rapidly from a ransomware attack. Progent's consultant will work with you to gather information about your current security configuration and backup environment, and Progent will then provide a written Basic Security and Best Practices Report detailing how you can follow industry best practices to build an efficient AV and backup solution that aligns with your business requirements. To find out more about Progent's ProSight Ransomware Preparedness Report service, visit ProSight Ransomware Preparedness Report service.
Contact Progent about ProSight Managed Services and Network Audits
To learn more about how Progent's ProSight suite of managed services and network audits can help you set up cost-effective solutions for outsourcing network monitoring and management, call 1-800-993-9400 or visit Contact Progent.