ProSight Managed ServicesThe IT outsourcing model known as Managed Services is one of the fastest growing segments of the technology services industry because it offers an affordable and effective way for smaller organizations to benefit from leading-edge technology for end-to-end network support. Managed services can range from remotely monitoring system health to comprehensive network management, optimization and troubleshooting. Popular examples of managed services are email content filtering, automated cloud backup, and behavior-based threat analysis. Progent's ProSight suite of managed IT services provide organizations who have small or nonexistent in-house IT support staffs with affordable access to enterprise-class management tools and consulting expertise.

Benefits of Progent's ProSight suite of managed services include:

  • Low, predictable costs for network monitoring and management
  • Proactive service model to minimize downtime
  • Automation of critical tasks such as monitoring, updates, diagnostics, and troubleshooting
  • Access to enterprise-class technology and advanced, certified expertise
  • Continual, transparent absorption of new technology
  • Smooth transition from legacy systems to modern IT solutions
  • Improved alignment of computer technology and business goals
  • World-class support for all key facets of information technology including security, availability, disaster recovery and performance
  • Freedom for an organization's management to focus on business, not technology
Progent's ProSight Fixed Monthly Rate Managed Services for Small and Mid-size Organizations
Progent offers a family of affordable, fixed-price managed services designed to allow small and medium-size organizations to utilize the same cutting-edge technology used by some of the world's top corporations. The ProSight portfolio of network monitoring and management services addresses all key facets of modern networking such as email protection, endpoint protection, cloud-based backup and disaster recovery, IT infrastructure and computer monitoring, virtual machine hosting, and network assets documentation management. ProSight managed services offered by Progent include:
  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard Content Filtering ConsultingProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading data security vendors to deliver centralized control and world-class protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage space. Email Guard's onsite security gateway appliance adds a deeper layer of inspection for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also assist Exchange Server to track and safeguard internal email that originates and ends within your security perimeter. For more information, visit ProSight Email Guard spam and content filtering.

    To view or download the ProSight Email Guard datasheet, click: ProSight Email Guard Cloud-managed Services Datasheet (94 Kb PDF file).

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring ConsultingProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) service that utilizes next generation behavior analysis technology from SentinelOne to defend endpoints as well as physical and virtual servers against modern malware assaults like ransomware and email phishing, which routinely evade traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a unified platform to manage the entire malware attack lifecycle including protection, detection, containment, remediation, and forensics. Key capabilities include one-click rollback using Windows VSS and automatic system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

    To read or download a PDF datasheet describing the key features of ProSight Active Security Monitoring, click:
    Progent's ProSight Active Security Monitoring Services Datasheet. (PDF - 89 KB)

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security ProtectionProgent's ProSight Enhanced Security Protection managed services offer economical in-depth security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers firewall protection, penetration alerts, endpoint management, and web filtering through cutting-edge tools incorporated within one agent managed from a single control. Progent's security and virtualization consultants can help you to design and implement a ProSight ESP deployment that addresses your company's specific requirements and that helps you prove compliance with legal and industry information protection standards. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for immediate action. Progent can also assist you to set up and test a backup and restore solution like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange filtering.

    To view or download a PDF datasheet describing the key features of ProSight Enhanced Security Protection, click:
    Progent's ProSight Enhanced Security Protection (ESP) Services Datasheet. (PDF - 91 KB)

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services (DPS) Managed Backup and Recovery ExpertsProgent has partnered with advanced backup technology providers to create ProSight Data Protection Services, a selection of subscription-based management offerings that deliver backup-as-a-service (BaaS). ProSight DPS products automate and track your backup processes and enable transparent backup and fast recovery of critical files/folders, applications, system images, and virtual machines. ProSight DPS helps you avoid data loss resulting from equipment breakdown, natural disasters, fire, malware like ransomware, human error, ill-intentioned insiders, or application bugs. Managed services available in the ProSight Data Protection Services portfolio include ProSight Hornetsecurity Altaro VM Backup, ProSight 365 Total Backup (previously called Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda purpose-built hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can assist you to determine which of these managed services are best suited for your IT environment.

    To read or download a PDF datasheet describing the key features of ProSight Data Protection Services, click:
    Progent's ProSight Data Protection Services Datasheet. (PDF - 89 KB)

    To read or download a PDF datasheet comparing ProSight Data Protection Services with consumer-grade BDR products, click:
    Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB)

  • Progent's Pen Testing Expertise: Threat Assessment Powered by the NodeZero Automated Platform
    NodeZero Penetration Testing ConsultantsNodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that supports repeated, concurrent, programmable assessment of your internal and perimeter network to help you expose, prioritize, fix, and verify security vulnerabilities before malicious hackers can exploit them. Progent can provide the talents of a NodeZero Certified Operator (NCO) to assist you to plan and perform thorough pentests of your perimeter and your internal network so you can realistically determine your current cybersecurity posture. Progent can assist you to configure and run NodeZero pentests customized for your network environment, analyze NodeZero reports, and fix problems based on their potential for damaging your network. Progent's NodeZero experts can also help you to develop a cohesive cybersecurity ecosystem that streamlines management and delivers optimum cyber defense for on-premises, multi-cloud, and perimeter IT resources. To find out more information about Progent's vulnerability analysis solutions based on on NodeZero's pentest platform, refer to NodeZero PEN Test Consultants.

    To see a datasheet about the features of Progent's NodeZero-based Penetration Testing Services, click:
    Progent Software Update Managed Services Datasheet. (PDF - 522 KB)

  • Patch Management: Software/Firmware Update Management Services
    Patch Management ServicesProgent's support services for software and firmware patch management provide businesses of any size a flexible and cost-effective alternative for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your ever-evolving information system. Besides maximizing the protection and reliability of your computer network, Progent's patch management services free up time for your IT team to focus on line-of-business projects and activities that derive maximum business value from your information network. Find out more about Progent's software/firmware update management support services.

    To download a datasheet describing Progent Software Update Managed Services, click:
    Progent Software Update Managed Services Datasheet. (PDF - 330 KB)

  • ProSight Duo Multi-Factor Authentication: ID Confirmation, Endpoint Remediation, and Protected Single Sign-on
    Duo MFA ConsultantsProgent's Duo authentication managed services incorporate Cisco's Duo technology to defend against password theft by using two-factor authentication (2FA). Duo enables single-tap identity verification with Apple iOS, Google Android, and other personal devices. With 2FA, whenever you sign into a protected application and give your password you are asked to confirm who you are via a unit that only you have and that is accessed using a different network channel. A wide selection of devices can be used for this added means of authentication such as a smartphone or wearable, a hardware token, a landline telephone, etc. You can designate multiple validation devices. To learn more about ProSight Duo identity authentication services, visit Cisco Duo MFA two-factor authentication services for access security.

    To download a datasheet about the key features of ProSight Duo Two-factor Authentication Services, select:
    ProSight Duo access security service plans datasheet. (PDF - 335 KB)

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch Network Infrastructure Monitoring ConsultantsProgent's ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map, monitor, enhance and debug their networking hardware such as routers and switches, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology maps are always updated, captures and manages the configuration of almost all devices on your network, tracks performance, and generates alerts when issues are detected. By automating time-consuming network management processes, WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, finding appliances that need critical software patches, or isolating performance problems. Find out more about ProSight WAN Watch network infrastructure management services.

    To view or download a single-page datasheet in PDF format describing Progent's ProSight WAN Watch infrastructure RMM services, click:
    Progent's ProSight WAN Watch Infrastructure Monitoring and Management Services Datasheet. (PDF - 88 KB)

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch Server and PC Monitoring ConsultantsProSight LAN Watch is Progent's server and PC monitoring managed service that uses state-of-the-art remote monitoring and management technology to keep your IT system running at peak levels by checking the state of critical computers that power your business network. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your specified IT management staff and your Progent engineering consultant so any looming problems can be addressed before they have a chance to disrupt productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

    To download a single-page datasheet in PDF format describing Progent's ProSight LAN Watch RMM services, click:
    Progent's ProSight LAN Watch Server and Desktop Monitoring and Management Services Datasheet. (PDF - 95 KB)

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    ProSight Virtual Server Hosting ConsultantsWith Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host set up and maintained by Progent's network support experts. Under Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system software, and the applications. Because the environment is virtualized, it can be ported easily to an alternate hardware solution without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.

    To view or download a datasheet about Progent's ProSight Virtual Hosting services, click:
    Progent's ProSight Virtual Hosting Services Datasheet. (PDF - 100 KB)

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight Active Security Monitoring ConsultantsProgent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard data related to your network infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted about upcoming expirations of SSLs or domains. By updating and managing your IT documentation, you can eliminate up to half of time spent looking for vital information about your network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you're planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require the instant you need it. Learn more about ProSight IT Asset Management service.

    To view or download a PDF datasheet about the key features of ProSight IT Asset Management, click:
    Progent's ProSight IT Asset Documentation Management Services Datasheet. (PDF - 87 KB)

Download Progent's White Paper: 10 Benefits of Managed IT Services
Managed service is the fastest growing segment of the IT support industry for small businesses. To find out why, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)

ProSight Network Audit ServicesProgent's ProSight Network Audits offer a quick and low-cost way for small and medium-size businesses to obtain an unbiased assessment of the overall health of their IT system. Powered by some of the leading remote monitoring and management tools in the industry, and overseen by Progent's world-class group of IT professionals, ProSight Network Audits show you how well the deployment of your core network assets conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits like a more manageable and safer AD environment. Both options also provide the long-term advantages of cutting-edge remote network monitoring and management technology. These advantages can include simpler management, better compliance with data security regulations, more efficient utilization of IT resources, quicker troubleshooting, more dependable backup and restore, and less downtime. For more information, see Progent's ProSight Network Audits network infrastructure health checks.

  • ProSight Network Audit Basic: Network Infrastructure Audit
    ProSight WAN Watch Network Infrastructure Health Check ConsultantsProSight Network Audit Basic collects and reports on important server and PC information and optionally provides information on additional networked items. This value-priced health check comes with a year of network monitoring based on Progent's ProSight WAN Watch remote monitoring and management platform. Within 10 days after the audit commences, Progent delivers all documents gathered by ProSight WAN Watch. These deliverables include the Active Directory Health Check document completed by a Progent Microsoft expert. The Active Directory Health Check document includes any misconfigurations or other errors and recommends efficient remediation based on leading practices.

    An important deliverable of the ProSight Network Audit Basic service is the Active Directory Health Check. This report describes the state of AD, DNS, DHCP and Group Policy; compares the configuration of these critical services to industry leading practices; and proposes how any indentified errors or misconfiguration could be corrected. This can be a valuable service because a poorly configured AD and associated services can result in severe problems like network outages, significant wait times in authentication or access to file or other services, partial or complete data loss, bottlenecks to disaster recovery, security gaps, and erratic Internet performance.

    To learn more about ProSight Network Audit Basic, visit ProSight Network Audit Basic.

  • ProSight Network Audit Advanced: Network Infrastructure, Server and Desktop In-depth Audit:
    ProSight LAN Watch Server and Desktop Monitoring ConsultantsProSight Network Audit Advanced offers all items that come with ProSight Network Audit Basic plus a deep-dive, powered by ProSight LAN Watch server and PC monitoring, into data about your Microsoft servers and workstations. ProSight Network Audit Advanced includes a year of remote network monitoring based on ProSight LAN Watch, and customers have access to the extensive selection of reports created by ProSight LAN Watch.

    Reports available with ProSight Network Audit Advanced service include Asset Summary, Client Health Standards, Computer Audit, Computer Health Standards, Patch Compliance, Software List, and Ticket Summary.

    For additional information on ProSight Network Audit Advanced and to view sample reports, go to ProSight Network Audit Advanced.

Download Progent's ProSight Network Audit Services Datasheet
To view or download a datasheet about Progent's ProSight Network Audit Services, click:
ProSight Network Audit Services Datasheet. (PDF - 83 KB)

ProSight Ransomware Preparedness Report ServiceRansomware attacks like WannaCry and NotPetya are increasing in frequency and sophistication, causing billions of dollars of damage annually. 90% of ransomware attacks appear as friendly emails with malicious attachments or links, and a growing number are zero-day attacks that can slip past traditional signature-matching anti-virus (AV) filters. User education and up-front detection are clearly important, but best practices require a comprehensive, offsite backup-and-restore system that allows you to recover from a successful ransomware attack quickly and with minimal damage.

Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a phone interview with a Progent security expert. The interview is intended to evaluate your network's ability to reject or recover rapidly from a ransomware attack. Progent's consultant will work with you to gather information about your current security configuration and backup environment, and Progent will then provide a written Basic Security and Best Practices Report detailing how you can follow industry best practices to build an efficient AV and backup solution that aligns with your business requirements. To find out more about Progent's ProSight Ransomware Preparedness Report service, visit ProSight Ransomware Preparedness Report service.

Contact Progent about ProSight Managed Services and Network Audits
To learn more about how Progent's ProSight suite of managed services and network audits can help you set up cost-effective solutions for outsourcing network monitoring and management, call 1-800-993-9400 or visit Contact Progent.



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