The IT outsourcing model known as Managed Services is one of the fastest growing segments of the technology services industry because it offers an affordable and effective way for smaller organizations to benefit from leading-edge technology for end-to-end network support. Managed services can range from remotely monitoring system health to comprehensive network management, optimization and troubleshooting. Popular examples of managed services are email content filtering, automated cloud backup, and behavior-based threat analysis. Progent's ProSight suite of managed IT services are designed to provide organizations who have small or nonexistent in-house IT support staffs with affordable access to enterprise-class management tools and consulting expertise.
Benefits of Progent's ProSight suite of managed services include:
Progent's ProSight Fixed Monthly Rate Managed IT Services for Small and Mid-size Organizations
- Low, predictable costs for network monitoring and management
- Proactive service model to minimize downtime
- Automation of critical tasks such as monitoring, updates, diagnostics, and troubleshooting
- Access to enterprise-class technology and advanced, certified expertise
- Continual, transparent absorption of new technology
- Smooth transition from legacy systems to modern IT solutions
- Improved alignment of computer technology and business goals
- World-class support for all key facets of information technology including security, availability, disaster recovery and performance
- Freedom for an organization's management to focus on business, not technology
Progent offers a selection of budget-friendly, fixed-price services designed to allow small and medium-size businesses to benefit from the same best-of-breed IT solutions deployed by some of the world's top enterprises. The ProSight series of network monitoring and management services addresses all key facets of information technology including email content filtering, endpoint active security, automated backup and disaster recovery, IT infrastructure and computer health monitoring, virtual machine cloud hosting, and network resources documentation management. ProSight managed services include:
Download Progent's White Paper: 10 Benefits of Managed IT Services
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top data security vendors to deliver web-based control and comprehensive security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage. Email Guard's on-premises gateway appliance provides a deeper layer of analysis for inbound email. For outbound email, the on-premises gateway provides AV and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends inside your corporate firewall. For more information, see ProSight Email Guard spam filtering and data leakage protection.
To read or download the ProSight Email Guard datasheet, click: ProSight Email Guard Cloud-managed Services Datasheet (94 Kb PDF file).
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior machine learning technology to guard endpoint devices and physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which routinely escape traditional signature-based anti-virus tools. ProSight Active Security Monitoring protects local and cloud-based resources and provides a single platform to address the entire threat progression including blocking, detection, mitigation, remediation, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.
To view or download a PDF datasheet about the key features of ProSight Active Security Monitoring, click:
Progent's ProSight Active Security Monitoring Services Datasheet. (PDF - 89 KB)
- ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Email Filtering
Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer protection for physical and virtual servers, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, device management, and web filtering through leading-edge tools incorporated within one agent accessible from a single console. Progent's data protection and virtualization consultants can assist your business to plan and configure a ProSight ESP deployment that meets your organization's unique needs and that helps you prove compliance with legal and industry information protection standards. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for immediate attention. Progent can also help your company to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange email filtering.
To read or download a PDF datasheet describing the key features of ProSight Enhanced Security Protection, click:
Progent's ProSight Enhanced Security Protection (ESP) Services Datasheet. (PDF - 91 KB)
- ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services offer small and medium-sized organizations a low cost and fully managed solution for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates and monitors your backup processes and enables rapid restoration of critical files, applications and VMs that have become lost or damaged due to component breakdowns, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup consultants can provide advanced support to configure ProSight Data Protection Services to to comply with regulatory standards like HIPPA, FIRPA, and PCI and, when needed, can help you to recover your critical information. Find out more about ProSight Data Protection Services Managed Backup.
To view or download a PDF datasheet describing the main features of ProSight Data Protection Services, click:
Progent's ProSight Data Protection Services Datasheet. (PDF - 89 KB)
To read or download a PDF datasheet comparing ProSight Data Protection Services with consumer-grade backup/recovery products, click:
Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB)
- ProSight WAN Watch: Infrastructure Management
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to map, track, reconfigure and debug their networking appliances like routers, firewalls, and load balancers as well as servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that network maps are always updated, captures and displays the configuration information of almost all devices on your network, monitors performance, and sends alerts when problems are discovered. By automating time-consuming network management activities, ProSight WAN Watch can knock hours off ordinary chores like making network diagrams, expanding your network, locating devices that need critical updates, or identifying the cause of performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.
To read or download a single-page datasheet in PDF format describing Progent's ProSight WAN Watch infrastructure RMM services, click:
Progent's ProSight WAN Watch Infrastructure Monitoring and Management Services Datasheet. (PDF - 88 KB)
- ProSight LAN Watch: Server and Desktop Monitoring
ProSight LAN Watch is Progentís server and PC remote monitoring managed service that uses advanced remote monitoring and management techniques to keep your IT system running at peak levels by tracking the health of critical computers that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your designated IT management staff and your Progent consultant so that all potential issues can be addressed before they have a chance to disrupt your network Learn more about ProSight LAN Watch server and desktop monitoring services.
To download a single-page datasheet in PDF format describing Progent's ProSight LAN Watch RMM services, click:
Progent's ProSight LAN Watch Server and Desktop Monitoring and Management Services Datasheet. (PDF - 95 KB)
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host set up and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the applications. Since the system is virtualized, it can be moved easily to a different hardware environment without a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more about ProSight Virtual Hosting services.
To read or download a PDF datasheet about Progent's ProSight Virtual Hosting services, click:
Progent's ProSight Virtual Hosting Services Datasheet. (PDF - 100 KB)
- ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and safeguard information about your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs ,domains or warranties. By updating and managing your IT infrastructure documentation, you can save up to 50% of time spent looking for vital information about your network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.
To view or download a datasheet describing the main features of ProSight IT Asset Management, click:
Progent's ProSight IT Asset Documentation Management Services Datasheet. (PDF - 87 KB)
Managed service is the fastest growing segment of the IT support industry for small businesses. To find out why, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)
ProSight Network Audits are a fast and low-cost alternative for small and mid-size organizations to get an unbiased assessment of the health of their IT system. Powered by a selection of the leading remote monitoring and management platforms available, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits help you see how closely the deployment of your core infrastructure assets adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI such as a more manageable and safer Active Directory implementation. Both versions also offer the ongoing benefits of state-of-the-art remote network monitoring and management technology. These advantages can include simpler management, better compliance with data security regulations, higher utilization of IT assets, quicker troubleshooting, more reliable backup and restore, and less downtime. For more details, visit Progent's ProSight Network Audits IT infrastructure health checks.
Download Progent's ProSight Network Audit Services Datasheet
- ProSight Network Audit Basic: IT Infrastructure Audit
ProSight Network Audit Basic gathers and reports on essential server and workstation data and optionally provides information on other network-attached devices. This affordable health check includes one year of remote network monitoring powered by Progent's ProSight WAN Watch remote monitoring and management technology. No more than 10 days after the audit commences, Progent provides you with all documents collected by ProSight WAN Watch. These items include the Active Directory (AD) Health Check report completed by a Progent Microsoft expert. The AD Health Check report includes identified errors or misconfigurations and suggests appropriate solutions based on best practices.
An important part of the ProSight Network Audit Basic service is the Active Directory Health Check. This report documents the state of Active Directory, DNS, DHCP and Group Policy; compares these critical services to leading practices; and proposes how any indentified errors could be fixed. This can be a highly useful service because a carelessly maintained Active Directory and related services can lead to serious problems like full network failures, long wait times in authentication or access to file or print services, partial or complete data loss, bottlenecks to recovery, security vulnerabilities, and poor Internet performance.
To find out more about ProSight Network Audit Basic, visit ProSight Network Audit Basic.
- ProSight Network Audit Advanced: IT Infrastructure, Server and PC In-depth Audit:
ProSight Network Audit Advanced offers all items that come with ProSight Network Audit Basic plus an in-depth look, powered by ProSight LAN Watch server and PC monitoring, into information concerning your Microsoft servers and PCs. ProSight Network Audit Advanced comes with a year of remote monitoring based on ProSight LAN Watch, and customers have access to the extensive library of documents and reports generated by ProSight LAN Watch.
Reports accessible with ProSight Network Audit Advanced service include Asset Summary, Client Health Standards, Computer Audit, Computer Health Standards, Patch Compliance, Software List, and Ticket Summary.
For additional information about ProSight Network Audit Advanced and to view sample reports, visit ProSight Network Audit Advanced.
To view or download a datasheet about Progent's ProSight Network Audit Services, click:
ProSight Network Audit Services Datasheet. (PDF - 83 KB)
Ransomware attacks like WannaCry and NotPetya are increasing in frequency and sophistication, causing billions of dollars of damage annually. 90% of ransomware attacks appear as friendly emails with malicious attachments or links, and a growing number are zero-day attacks that can slip past traditional signature-matching anti-virus (AV) filters. User education and up-front detection are clearly important, but best practices require a comprehensive, offsite backup-and-restore system that allows you to recover from a successful ransomware attack quickly and with minimal damage.
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a phone interview with a Progent security expert. The interview is intended to evaluate your network's ability to reject or recover rapidly from a ransomware attack. Progent's consultant will work with you to gather information about your current security configuration and backup environment, and Progent will then provide a written Basic Security and Best Practices Report detailing how you can follow industry best practices to build an efficient AV and backup solution that aligns with your business requirements. To find out more about Progent's ProSight Ransomware Preparedness Report service, visit ProSight Ransomware Preparedness Report service.
Contact Progent about ProSight Managed Services and Network Audits
To learn more about how Progent's ProSight suite of managed services and network audits can help you set up cost-effective solutions for outsourcing network monitoring and management, call 1-800-993-9400 or visit Contact Progent.