The IT outsourcing model known as Managed Services is one of the fastest growing segments of the technology services industry because it offers an affordable and effective way for smaller organizations to benefit from leading-edge technology for end-to-end network support. Managed services can range from remotely monitoring system health to comprehensive network management, optimization and troubleshooting. Popular examples of managed services are email content filtering, automated cloud backup, and behavior-based threat analysis. Progent's ProSight suite of managed IT services provide organizations who have small or nonexistent in-house IT support staffs with affordable access to enterprise-class management tools and consulting expertise.
Benefits of Progent's ProSight suite of managed services include:
- Low, predictable costs for network monitoring and management
- Proactive service model to minimize downtime
- Automation of critical tasks such as monitoring, updates, diagnostics, and troubleshooting
- Access to enterprise-class technology and advanced, certified expertise
- Continual, transparent absorption of new technology
- Smooth transition from legacy systems to modern IT solutions
- Improved alignment of computer technology and business goals
- World-class support for all key facets of information technology including security, availability, disaster recovery and performance
- Freedom for an organization's management to focus on business, not technology
Progent's ProSight Flat Monthly Rate Managed IT Services for Small and Mid-size Organizations
Progent provides a selection of affordable, flat-rate managed services designed to enable small and mid-size organizations to utilize the same cutting-edge IT solutions deployed by many of the industry's leading enterprises. The ProSight line of outsourced network management services addresses all key areas of modern networking such as email protection, endpoint active security, cloud-based backup and disaster recovery, network infrastructure and computer health monitoring, virtual server hosting, and IT assets documentation management. ProSight managed services include:
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top data security vendors to provide centralized control and world-class protection for your email traffic. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This decreases your exposure to external threats and conserves network bandwidth and storage. Email Guard's on-premises security gateway device adds a further layer of inspection for inbound email. For outbound email, the local security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter. For more information, see Email Guard spam filtering and data leakage protection.
To read or download the ProSight Email Guard datasheet, click: ProSight Email Guard Cloud-managed Services Datasheet (94 Kb PDF file).
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint detection and response service that incorporates cutting edge behavior-based machine learning tools from SentinelOne to guard endpoint devices as well as physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily evade traditional signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to address the entire threat progression including protection, infiltration detection, containment, remediation, and forensics. Key capabilities include one-click rollback using Windows VSS and automatic system-wide immunization against new threats. Progent is a SentinelOne Partner, reseller, and integrator. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.
To view or download a PDF datasheet describing the major features of ProSight Active Security Monitoring, click:
Progent's ProSight Active Security Monitoring Services Datasheet. (PDF - 89 KB)
- ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Email Filtering
ProSight Enhanced Security Protection (ESP) managed services offer economical multi-layer security for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP provides firewall protection, penetration alerts, device management, and web filtering through cutting-edge tools incorporated within a single agent managed from a unified control. Progent's data protection and virtualization consultants can help you to plan and implement a ProSight ESP deployment that meets your organization's unique requirements and that helps you achieve and demonstrate compliance with government and industry information protection regulations. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent can also help you to install and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.
To read or download a PDF datasheet about the key features of ProSight Enhanced Security Protection, click:
Progent's ProSight Enhanced Security Protection (ESP) Services Datasheet. (PDF - 91 KB)
- ProSight Data Protection Services: Managed Backup and Recovery
Progent has partnered with advanced backup technology companies to create ProSight Data Protection Services (DPS), a selection of subscription-based management outsourcing plans that provide backup-as-a-service (BaaS). ProSight DPS products manage and track your data backup processes and enable transparent backup and rapid restoration of important files/folders, applications, system images, and virtual machines. ProSight DPS helps you recover from data loss resulting from equipment breakdown, natural calamities, fire, malware like ransomware, human mistakes, malicious employees, or application glitches. Managed services in the ProSight DPS product line include ProSight Hornetsecurity Altaro VM Backup, ProSight 365 Total Backup (previously branded Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda dedicated storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent service representative can help you to determine which of these managed backup services are best suited for your IT environment.
To view or download a PDF datasheet describing the key features of ProSight Data Protection Services, click:
Progent's ProSight Data Protection Services Datasheet. (PDF - 89 KB)
To view or download a PDF datasheet comparing ProSight Data Protection Services with consumer-grade backup/recovery products, click:
Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB)
- Progent's Pen Testing Services: Network Security Assessment Based on the NodeZero Automated Platform
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) product family that can deliver repeated, concurrent, programmable testing of your internal and perimeter network to help you uncover, rank, fix, and verify cybersecurity weaknesses before threat actors can exploit them. Progent offers the talents of a NodeZero Certified Operator to assist you to design and implement comprehensive penetration tests of your network perimeter and your internal IT infrastructure in order to accurately determine your present cybersecurity posture. Progent can assist you to set up and launch NodeZero pentests tailored for your network environment, understand NodeZero reports, and fix issues based on their potential impact on your network. Progent can also help you to create a cohesive cybersecurity strategy that streamlines management and delivers maximum cyber defense for on-prem, cloud-based, and perimeter IT assets. To find out more information about Progent's threat analysis solutions based on on NodeZero's PEN test products, visit NodeZero PEN Test Consultants.
To view a datasheet about the features and benefits of Progent's NodeZero-based PEN Testing Services, select:
Progent Software Update Managed Services Datasheet. (PDF - 522 KB)
- Patch Management: Software/Firmware Update Management Services
Progent's support services for software and firmware patch management offer organizations of any size a versatile and affordable solution for evaluating, testing, scheduling, implementing, and tracking updates to your ever-evolving information network. Besides optimizing the security and reliability of your computer environment, Progent's patch management services free up time for your in-house IT team to concentrate on more strategic projects and tasks that derive maximum business value from your network. Find out more about Progent's software/firmware update management services.
To download a datasheet about the features of Progent Software Update Managed Services, click:
Progent Software Update Managed Services Datasheet. (PDF - 330 KB)
- ProSight Duo Two-Factor Authentication: Identity Validation, Endpoint Policy Enforcement, and Secure Single Sign-on (SSO)
Progent's Duo MFA services utilize Cisco's Duo technology to defend against compromised passwords by using two-factor authentication (2FA). Duo supports one-tap identity confirmation on iOS, Google Android, and other out-of-band devices. With 2FA, when you sign into a secured online account and enter your password you are asked to verify who you are on a unit that only you have and that is accessed using a different network channel. A broad selection of out-of-band devices can be utilized as this second form of ID validation including an iPhone or Android or watch, a hardware token, a landline telephone, etc. You may register several validation devices. To find out more about Duo identity validation services, refer to Duo MFA two-factor authentication services for access security.
To download a datasheet about the major features and benefits of ProSight Duo Access Security Services, select:
ProSight Duo two-factor authentication service plans datasheet. (PDF - 335 KB)
- ProSight WAN Watch: Infrastructure Remote Monitoring and Management
Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to diagram, track, optimize and troubleshoot their networking hardware such as switches, firewalls, and access points plus servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are always updated, copies and displays the configuration of almost all devices connected to your network, tracks performance, and sends alerts when potential issues are detected. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can cut hours off common tasks like network mapping, expanding your network, finding appliances that require important updates, or isolating performance issues. Find out more about ProSight WAN Watch infrastructure management consulting.
To read or download a single-page datasheet in PDF format describing Progent's ProSight WAN Watch infrastructure monitoring services, click:
Progent's ProSight WAN Watch Infrastructure Monitoring and Management Services Datasheet. (PDF - 88 KB)
- ProSight LAN Watch: Server and Desktop Remote Monitoring Services
ProSight LAN Watch is Progent's server and PC monitoring managed service that uses advanced remote monitoring and management techniques to help keep your IT system operating at peak levels by checking the state of critical computers that power your business network. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your specified IT management personnel and your Progent engineering consultant so any potential problems can be addressed before they can impact your network Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.
To download a single-page datasheet in PDF format describing Progent's ProSight LAN Watch RMM services, click:
Progent's ProSight LAN Watch Server and Desktop Monitoring and Management Services Datasheet. (PDF - 95 KB)
- ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host configured and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the client owns the data, the operating system software, and the applications. Since the system is virtualized, it can be ported immediately to a different hosting solution without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.
To view or download a datasheet about Progent's ProSight Virtual Hosting services, click:
Progent's ProSight Virtual Hosting Services Datasheet. (PDF - 100 KB)
- ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect information related to your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can save up to half of time wasted trying to find vital information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you're making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require when you need it. Learn more about ProSight IT Asset Management service.
To view or download a datasheet about the main features of ProSight IT Asset Management, click:
Progent's ProSight IT Asset Documentation Management Services Datasheet. (PDF - 87 KB)
Download Progent's White Paper: 10 Benefits of Managed IT Services
Managed service is the fastest growing segment of the IT support industry for small businesses. To find out why, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)
Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size businesses to obtain an objective assessment of the overall health of their IT system. Based on some of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's certified team of information technology experts, ProSight Network Audits show you how well the deployment of your core network devices adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits such as a cleaner and more secure Active Directory environment. Both versions also offer the long-term benefits of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include simpler network management, better compliance with information security requirements, higher utilization of network assets, faster troubleshooting, more dependable backup and recovery, and increased uptime. For more details, see ProSight Network Audits IT infrastructure health assessments.
- ProSight Network Audit Basic: Network Infrastructure Audit
ProSight Network Audit Basic collects and reports on essential server and PC data and optionally reports information about additional network-attached devices. This low-cost audit comes with a year of network monitoring based on Progent's ProSight WAN Watch remote monitoring and management platform. Within 10 days after the audit commences, Progent provides you with all details and reports gathered by ProSight WAN Watch. These deliverables include the Active Directory (AD) Health Check report completed by a Progent Microsoft consultant. The Active Directory Health Check report includes any misconfigurations or other errors and recommends efficient solutions based on leading practices.
An important deliverable of the ProSight Network Audit Basic service is the Active Directory Health Check. This report documents the state of AD, DNS, DHCP and Group Policy; compares the configuration of these critical services to industry best practices; and proposes how any discovered errors could be corrected. This can be a valuable service because an unhealthy AD and associated services can result in serious problems like full network failures, long delays in authentication or access to print services, complete data loss, bottlenecks to disaster recovery, security vulnerabilities, and erratic Internet performance.
To learn more about ProSight Network Audit Basic, see ProSight Network Audit Basic.
- ProSight Network Audit Advanced: IT Infrastructure, Server and PC In-depth Audit:
ProSight Network Audit Advanced includes all services that come with ProSight Network Audit Basic plus an in-depth look, powered by ProSight LAN Watch server and desktop monitoring, into information concerning your Microsoft servers and workstations. ProSight Network Audit Advanced comes with one year of remote network monitoring managed by ProSight LAN Watch, and customers have access to the extensive library of reports generated by ProSight LAN Watch.
Reports accessible with ProSight Network Audit Advanced service include Asset Summary, Client Health Standards, Computer Audit, Computer Health Standards, Patch Compliance, Software List, and Ticket Summary.
For additional details about ProSight Network Audit Advanced and to view sample reports, go to ProSight Network Audit Advanced.
Download Progent's ProSight Network Audit Services Datasheet
To view or download a datasheet about Progent's ProSight Network Audit Services, click:
ProSight Network Audit Services Datasheet. (PDF - 83 KB)
Ransomware attacks like WannaCry and NotPetya are increasing in frequency and sophistication, causing billions of dollars of damage annually. 90% of ransomware attacks appear as friendly emails with malicious attachments or links, and a growing number are zero-day attacks that can slip past traditional signature-matching anti-virus (AV) filters. User education and up-front detection are clearly important, but best practices require a comprehensive, offsite backup-and-restore system that allows you to recover from a successful ransomware attack quickly and with minimal damage.
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a phone interview with a Progent security expert. The interview is intended to evaluate your network's ability to reject or recover rapidly from a ransomware attack. Progent's consultant will work with you to gather information about your current security configuration and backup environment, and Progent will then provide a written Basic Security and Best Practices Report detailing how you can follow industry best practices to build an efficient AV and backup solution that aligns with your business requirements. To find out more about Progent's ProSight Ransomware Preparedness Report service, visit ProSight Ransomware Preparedness Report service.
Contact Progent about ProSight Managed Services and Network Audits
To learn more about how Progent's ProSight suite of managed services and network audits can help you set up cost-effective solutions for outsourcing network monitoring and management, call 1-800-993-9400 or visit Contact Progent.