The IT outsourcing model known as Managed Services is one of the fastest growing segments of the technology services industry because it offers an affordable and effective way for smaller organizations to benefit from leading-edge technology for end-to-end network support. Managed services can range from remotely monitoring system health to comprehensive network management, optimization and troubleshooting. Popular examples of managed services are email content filtering, automated cloud backup, and behavior-based threat analysis. Progent's ProSight suite of managed IT services provide organizations who have small or nonexistent in-house IT support staffs with affordable access to enterprise-class management tools and consulting expertise.
Benefits of Progent's ProSight suite of managed services include:
ProSight Fixed Monthly Rate Managed IT Services for Small and Medium Size Organizations
- Low, predictable costs for network monitoring and management
- Proactive service model to minimize downtime
- Automation of critical tasks such as monitoring, updates, diagnostics, and troubleshooting
- Access to enterprise-class technology and advanced, certified expertise
- Continual, transparent absorption of new technology
- Smooth transition from legacy systems to modern IT solutions
- Improved alignment of computer technology and business goals
- World-class support for all key facets of information technology including security, availability, disaster recovery and performance
- Freedom for an organization's management to focus on business, not technology
Progent offers a selection of budget-friendly, flat-rate services intended to allow small and medium-size businesses to benefit from the same advanced technology used by some of the industry's top corporations. Progent's ProSight series of network management outsourcing services addresses all critical aspects of modern networking including email protection, endpoint protection, cloud-based backup and disaster recovery, IT infrastructure and computer health monitoring, virtual machine hosting, and IT assets documentation management. ProSight managed services include:
Download Progent's White Paper: 10 Benefits of Managed IT Services
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top data security companies to deliver web-based control and world-class protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to external attacks and conserves network bandwidth and storage. Email Guard's on-premises security gateway appliance provides a deeper layer of inspection for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email that stays inside your corporate firewall. For more information, see Email Guard spam and content filtering.
To view or download the ProSight Email Guard datasheet, click: ProSight Email Guard Cloud-based Services Datasheet (94 Kb PDF file).
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) service that incorporates next generation behavior-based machine learning tools from SentinelOne to defend endpoints as well as physical and virtual servers against new malware attacks like ransomware and file-less exploits, which routinely escape traditional signature-based AV products. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to address the complete malware attack progression including protection, infiltration detection, mitigation, remediation, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.
To read or download a PDF datasheet about the key features of ProSight Active Security Monitoring, click:
Progent's ProSight Active Security Monitoring Services Datasheet. (PDF - 89 KB)
- ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Email Filtering
Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable in-depth protection for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alarms, device control, and web filtering via leading-edge technologies packaged within a single agent accessible from a unified console. Progent's data protection and virtualization experts can assist you to design and configure a ProSight ESP deployment that addresses your organization's unique needs and that allows you achieve and demonstrate compliance with legal and industry data security regulations. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for urgent attention. Progent's consultants can also assist you to install and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange filtering.
To view or download a PDF datasheet describing the key features of ProSight Enhanced Security Protection, click:
Progent's ProSight Enhanced Security Protection Services Datasheet. (PDF - 91 KB)
- ProSight Data Protection Services: Managed Backup and Recovery
Progent has partnered with leading backup/restore software companies to produce ProSight Data Protection Services, a selection of offerings that provide backup-as-a-service (BaaS). ProSight DPS services manage and monitor your data backup processes and enable transparent backup and fast recovery of vital files, apps, system images, and virtual machines. ProSight DPS lets your business avoid data loss resulting from equipment breakdown, natural calamities, fire, cyber attacks such as ransomware, user mistakes, malicious employees, or application bugs. Managed services in the ProSight Data Protection Services product line include ProSight Hornetsecurity Altaro VM Backup, ProSight 365 Total Backup (formerly called Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda purpose-built hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can assist you to determine which of these fully managed backup services are most appropriate for your network.
To read or download a PDF datasheet describing the main features of ProSight Data Protection Services, click:
Progent's ProSight Data Protection Services Datasheet. (PDF - 89 KB)
To view or download a PDF datasheet comparing ProSight Data Protection Services with consumer-grade BDR products, click:
Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB)
- Progent's Penetration Testing Expertise: Network Threat Assessment Based on the NodeZero Automated Platform
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that can deliver repeated, simultaneous, programmable assessment of your internal and perimeter network so you can uncover, prioritize, remediate, and confirm security vulnerabilities before malicious hackers can take advantage of them. Progent offers the expertise of a NodeZero Certified Operator (NCO) to help you to design and perform thorough penetration tests of your perimeter and your internal IT infrastructure in order to accurately assess your current cybersecurity posture. Progent can help you to set up and launch NodeZero pentests tailored for your network environment, understand NodeZero results, and fix issues according to their potential impact on your network. Progent's NodeZero experts can also help you to create a cohesive cybersecurity ecosystem that simplifies management and delivers optimum cyber defense for on-premises, cloud-based, and perimeter IT assets. To find out more details about Progent's threat assessment services based on on NodeZero's PEN test products, see NodeZero Pentest Consultants.
To download a datasheet about the features of Progent's NodeZero-based Penetration Testing Services, click:
Progent Patch Management Services Datasheet. (PDF - 522 KB)
- Progent's Patch Management: Software/Firmware Update Management Services
Progent's support services for software and firmware patch management provide organizations of all sizes a versatile and cost-effective alternative for assessing, validating, scheduling, implementing, and documenting updates to your ever-evolving IT system. In addition to optimizing the protection and reliability of your IT environment, Progent's patch management services permit your IT team to focus on line-of-business initiatives and activities that derive the highest business value from your network. Read more about Progent's patch management support services.
For a datasheet describing Progent Software Update Managed Services, select:
Progent Patch Management Services Datasheet. (PDF - 330 KB)
- ProSight Duo Two-Factor Authentication: Identity Validation, Endpoint Policy Enforcement, and Secure Single Sign-on (SSO)
Progent's Duo authentication services utilize Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation with iOS, Google Android, and other personal devices. Using 2FA, when you sign into a protected application and enter your password you are asked to confirm who you are via a device that only you have and that is accessed using a different network channel. A wide selection of devices can be used as this added means of authentication including an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You can register multiple validation devices. To find out more about Duo identity authentication services, see Duo MFA two-factor authentication services for access security.
For a datasheet about the key capabilities and benefits of ProSight Duo Two-factor Authentication Service Plans, select:
ProSight Duo two-factor authentication services datasheet. (PDF - 335 KB)
- ProSight WAN Watch: Infrastructure Remote Monitoring and Management
ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized businesses to map out, track, enhance and troubleshoot their networking appliances such as switches, firewalls, and wireless controllers as well as servers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are always current, copies and displays the configuration of almost all devices connected to your network, tracks performance, and generates notices when problems are detected. By automating complex network management activities, ProSight WAN Watch can knock hours off ordinary tasks such as network mapping, reconfiguring your network, finding appliances that need important updates, or isolating performance problems. Find out more about ProSight WAN Watch infrastructure monitoring and management services.
To read or download a single-page datasheet in PDF format describing Progent's ProSight WAN Watch infrastructure monitoring services, click:
Progent's ProSight WAN Watch Infrastructure Monitoring and Management Services Datasheet. (PDF - 88 KB)
- ProSight LAN Watch: Server and Desktop Monitoring Services
ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by checking the health of critical assets that drive your business network. When ProSight LAN Watch detects a problem, an alert is sent immediately to your designated IT staff and your Progent engineering consultant so that all looming problems can be addressed before they can disrupt productivity Find out more about ProSight LAN Watch server and desktop monitoring consulting.
To download a single-page datasheet in PDF format describing Progent's ProSight LAN Watch RMM services, click:
Progent's ProSight LAN Watch Server and Desktop Monitoring and Management Services Datasheet. (PDF - 95 KB)
- ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual host set up and maintained by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the applications. Because the system is virtualized, it can be moved easily to an alternate hosting solution without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.
To read or download a PDF datasheet about Progent's ProSight Virtual Hosting services, click:
Progent's ProSight Virtual Hosting Services Datasheet. (PDF - 100 KB)
- ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and safeguard data related to your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or warranties. By updating and organizing your network documentation, you can save up to half of time wasted trying to find vital information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you're planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require when you need it. Learn more about Progent's ProSight IT Asset Management service.
To view or download a datasheet about the key features of ProSight IT Asset Management, click:
Progent's ProSight IT Asset Documentation Management Services Datasheet. (PDF - 87 KB)
Managed service is the fastest growing segment of the IT support industry for small businesses. To find out why, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)
ProSight Network Audits are a quick and low-cost alternative for small and medium-size businesses to get an unbiased assessment of the overall health of their network. Based on some of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's certified team of IT experts, ProSight Network Audits show you how closely the deployment of your core network devices conform to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant benefits such as a cleaner and safer Active Directory implementation. Both versions also offer the long-term benefits of cutting-edge remote network monitoring and management technology. These benefits can include lower-cost network management, improved compliance with government and industry security regulations, more efficient utilization of network resources, faster troubleshooting, more reliable backup and restore, and increased uptime. For more details, see ProSight Network Audits network infrastructure health assessments.
Download Progent's ProSight Network Audit Services Datasheet
- ProSight Network Audit Basic: Network Infrastructure Audit
ProSight Network Audit Basic collects and reports on essential server and PC data and optionally provides information about other network-attached devices. This affordable health check includes a year of remote monitoring powered by Progent's ProSight WAN Watch remote monitoring and management platform. Within 10 days after the audit commences, Progent delivers all documents generated by ProSight WAN Watch. These items include the Active Directory (AD) Health Check document completed by a Progent Microsoft expert. The AD Health Check document includes identified errors or misconfigurations and recommends efficient remediation based on leading practices.
A valuable part of the ProSight Network Audit Basic service is the Active Directory Health Check. This report documents the state of AD, DNS, DHCP and Group Policy; compares these services to industry leading practices; and proposes how any indentified errors or misconfiguration could be fixed. This can be a highly useful service because a carelessly maintained AD and related services can lead to severe consequences such as full network failures, significant delays in authentication or access to file or print services, partial or complete data loss, bottlenecks to recovery, security vulnerabilities, and poor Internet performance.
To find out more about ProSight Network Audit Basic, visit ProSight Network Audit Basic.
- ProSight Network Audit Advanced: IT Infrastructure, Server and Desktop In-depth Audit:
ProSight Network Audit Advanced includes all items that come with ProSight Network Audit Basic plus a deep-dive, powered by ProSight LAN Watch server and desktop monitoring, into data concerning your Microsoft servers and desktops. ProSight Network Audit Advanced includes a year of remote monitoring managed by ProSight LAN Watch, and clients have access to the extensive selection of documents and reports created by ProSight LAN Watch.
Reports available with ProSight Network Audit Advanced service include Asset Summary, Client Health Standards, Computer Audit, Computer Health Standards, Patch Compliance, Software List, and Ticket Summary.
For additional details on ProSight Network Audit Advanced and to view sample reports, visit ProSight Network Audit Advanced.
To view or download a datasheet about Progent's ProSight Network Audit Services, click:
ProSight Network Audit Services Datasheet. (PDF - 83 KB)
Ransomware attacks like WannaCry and NotPetya are increasing in frequency and sophistication, causing billions of dollars of damage annually. 90% of ransomware attacks appear as friendly emails with malicious attachments or links, and a growing number are zero-day attacks that can slip past traditional signature-matching anti-virus (AV) filters. User education and up-front detection are clearly important, but best practices require a comprehensive, offsite backup-and-restore system that allows you to recover from a successful ransomware attack quickly and with minimal damage.
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a phone interview with a Progent security expert. The interview is intended to evaluate your network's ability to reject or recover rapidly from a ransomware attack. Progent's consultant will work with you to gather information about your current security configuration and backup environment, and Progent will then provide a written Basic Security and Best Practices Report detailing how you can follow industry best practices to build an efficient AV and backup solution that aligns with your business requirements. To find out more about Progent's ProSight Ransomware Preparedness Report service, visit ProSight Ransomware Preparedness Report service.
Contact Progent about ProSight Managed Services and Network Audits
To learn more about how Progent's ProSight suite of managed services and network audits can help you set up cost-effective solutions for outsourcing network monitoring and management, call 1-800-993-9400 or visit Contact Progent.