ProSight Network Audit ServicesProgent's ProSight Network Audits are a fast and affordable way for small and mid-size organizations to obtain an objective evaluation of the health of their information network. Powered by some of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits help you see how well the deployment of your core network assets conform to industry best practices.

Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits including a cleaner and safer Active Directory environment. Both versions also provide the benefits of advanced remote network monitoring and management technology. These can include lower management costs, better compliance with government and industry data security standards, higher utilization of IT assets, faster troubleshooting, more reliable backup and recovery, improved performance, and increased uptime.

Progent's ProSight Network Audit Basic
ProSight Network Audit Basic reports on essential server and desktop information and can optionally provide detailed information on other network-attached devices including routers, switches (Layer 3, VoIP, and switch stacks), firewalls and controllers. This low-cost audit includes a year of remote monitoring based on Progent's ProSight WAN Watch infrastructure monitoring services. Within 10 days from the start of the audit, Progent will provide you with all details and reports collected by ProSight WAN Watch. These deliverables include the Active Directory (AD) Health Check document completed by a Progent consultant certified by Microsoft. The AD Health Check report identifies errors and misconfigurations and recommends remediation.

ProSight Network Audit Basic includes:

  • ProSight WAN Watch monitoring
  • ProSight will collect basic information on servers and workstations and detailed device information
  • Ongoing ProSight WAN Watch monitoring for 1 year
  • Progent provides all documents and details collected and reports generated by ProSight WAN Watch
  • Progent will provide an Active Directory Health Review document completed by a Microsoft-certified Progent consultant. This includes identified errors or misconfigurations and recommended remediation
ProSight WAN Watch IT Infrastructure Management Consulting

ProSight Network Audits include advanced tools for remote network monitoring and management

Progent's ProSight Network Audit Advanced
ProSight Network Audit Advanced provides all services included in ProSight Network Audit Basic plus a deep-dive, based on ProSight LAN Watch remote monitoring, into information about your Microsoft-powered servers and workstations. ProSight Network Audit Advanced includes one full year of network monitoring based on ProSight LAN Watch, and customers have access to the rich selection of documents and reports created by ProSight LAN Watch. Reports include Software Inventory, Hardware Inventory and Patch Level per audited machine as well as Asset and Health reports for each site.

Sample Reports from ProSight Network Audit Advanced
These links let you view or download samples of the reports available with Progent's ProSight Network Audit Advanced.

Active Directory Health Check
A valuable deliverable of the ProSight Network Audit Basic service is the Active Directory Health Check. This report documents the state of Active Directory, DNS, DHCP and Group Policy; compares these services to industry best practices; and proposes how any discovered errors or misconfiguration could be corrected. This can be a vital service because an unhealthy AD and related services can lead to:
  • Full network outages
  • Significant delays in authentication or access to services (file/print/etc)
  • Complete data loss
  • Bottlenecks to disaster recovery
  • Security vulnerabilities
  • Poor Internet performance
One of the most common problems with Active Directory deployments is unused or stale AD accounts. To keep the AD environment safe and secure, it is essential to disable and remove these accounts. This is why IT auditors put special emphasis on stale or inactive accounts. In many industries, removing these accounts is a requirement for meeting security compliance standards.

What does a messy Active Directory actually mean to you?

  • Lots of stale resources
  • Little insight into group permissions and access ('group grants')
  • Lack of an established and efficient process for provisioning and de-provisioning accounts
  • No defined owners identified or involved
  • Problems with operations and monitoring
Reasons for cleaning up Active Directory include:
  • Security: Understand who has access to what, how they received that access, and what they are doing with it
  • Group Transformation: Drive consistency across groups for easier management and compliance
  • Audit & Compliance: Pass internal and external audits to remain compliant
  • Identity Management: Better secure structured and unstructured data with a clean Active Directory integrating with an Identity Access Management (IAM) solution
  • Migration & Consolidation: Clean-up Active Directory to facilitate a merger with another organization
The AD Health Check includes the installation of ProSight WAN Watch discovery tools plus automated network scans and a manual health check. Key discovery processes and topics include:
  • Existing DC roles and placement
  • Physical site layout
  • IP layout and DHCP
  • Existing hardware and software inventory
  • Verify NTFRS/DFSR and group policy replication/configuration
  • Verify AD replication
  • Verify DNS/domain/forest zones
  • Identify stale/lingering objects
  • Security assessment
  • Forest/Domain functional levels
Progent reviews the collected information, documents errors and misconfigurations, and creates a detailed map of physical network connectivity. Once all AD information is collected, Progent confers with the client to discuss findings and propose solutions to any problems.

Download Progent's ProSight Network Audit Datasheet
To view or download a datasheet describing Progent's ProSight Network Audit services, click:
Progent's ProSight Network Audit Services Datasheet. (PDF - 83 KB)

ProSight Managed Services Offered by Progent
Progent's ProSight suite of solutions for outsourcing network management includes monthly fixed-cost managed service packages intended to help small and mid-size companies to maintain onsite or hybrid cloud networks by providing remote monitoring and proactive management in key areas that include endpoint security, cloud-based backup/restore, email spam and content filtering, virtual server hosting, and network documentation management. By partnering with leading RMM platform vendors, Progent can bring smaller organizations the same leading-edge network management solutions used by the largest corporations. Managed services offered by Progent include:

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses advanced remote monitoring and management techniques to keep your network running at peak levels by tracking the health of critical assets that drive your business network. When ProSight LAN Watch detects an issue, an alert is sent immediately to your designated IT management personnel and your assigned Progent engineering consultant so all looming issues can be resolved before they can impact your network. Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight LAN Watch with NinjaOne RMM: Unified RMM for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software delivers a unified, cloud-driven solution for monitoring and managing your client-server infrastructure by offering an environment for streamlining common tedious jobs. These can include health checking, update management, automated remediation, endpoint deployment, backup and recovery, A/V defense, remote access, standard and custom scripts, resource inventory, endpoint profile reporting, and debugging assistance. If ProSight LAN Watch with NinjaOne RMM identifies a serious incident, it sends an alert to your designated IT personnel and your assigned Progent technical consultant so that emerging issues can be taken care of before they interfere with productivity. Learn more details about ProSight LAN Watch with NinjaOne RMM server and desktop monitoring services.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to diagram, monitor, optimize and debug their connectivity hardware like routers, firewalls, and load balancers as well as servers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that network diagrams are always updated, copies and manages the configuration of virtually all devices on your network, monitors performance, and sends alerts when potential issues are detected. By automating time-consuming management activities, WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, locating appliances that require critical software patches, or identifying the cause of performance problems. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is a growing line of in-depth reporting utilities created to work with the top ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to surface and contextualize key issues such as spotty support follow-through or machines with out-of-date AVs. By exposing ticketing or network health problems concisely and in near-real time, ProSight Reporting improves network value, lowers management overhead, and saves money. For details, see ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Data Protection Services: Backup and Disaster Recovery Services
    Progent has partnered with advanced backup technology providers to produce ProSight Data Protection Services (DPS), a selection of subscription-based offerings that provide backup-as-a-service (BaaS). ProSight DPS products automate and track your backup processes and allow non-disruptive backup and fast recovery of vital files, applications, images, plus Hyper-V and VMware virtual machines. ProSight DPS helps your business avoid data loss caused by equipment failures, natural calamities, fire, malware such as ransomware, human error, malicious insiders, or software bugs. Managed backup services in the ProSight DPS product family include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro 365 Backup), ProSight DPS ECHO Backup based on Barracuda dedicated storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can assist you to identify which of these managed backup services are most appropriate for your IT environment.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of leading information security companies to deliver web-based management and comprehensive security for all your inbound and outbound email. The hybrid structure of Email Guard managed service combines cloud-based filtering with a local gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to external threats and conserves system bandwidth and storage space. Email Guard's onsite gateway device adds a further level of analysis for inbound email. For outbound email, the onsite security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends within your security perimeter. For more details, see ProSight Email Guard spam and content filtering.

  • ProSight Duo Multi-Factor Authentication: Access Security, Endpoint Policy Enforcement, and Protected Single Sign-on (SSO)
    Progent's Duo MFA services incorporate Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo supports one-tap identity confirmation with Apple iOS, Android, and other out-of-band devices. With 2FA, when you sign into a secured online account and enter your password you are requested to verify your identity via a device that only you have and that is accessed using a separate network channel. A broad selection of devices can be used as this added form of authentication including an iPhone or Android or wearable, a hardware token, a landline telephone, etc. You may designate several verification devices. To find out more about ProSight Duo two-factor identity validation services, refer to Cisco Duo MFA two-factor authentication (2FA) services.

  • Outsourced/Co-managed Service Desk: Support Desk Managed Services
    Progent's Help Desk managed services enable your IT staff to offload Call Center services to Progent or split responsibilities for Service Desk support seamlessly between your internal support team and Progent's extensive roster of IT support engineers and subject matter experts (SMEs). Progent's Shared Help Desk Service offers a transparent extension of your corporate IT support organization. End user access to the Help Desk, delivery of support services, problem escalation, ticket generation and tracking, efficiency metrics, and maintenance of the service database are consistent regardless of whether issues are resolved by your in-house IT support organization, by Progent's team, or a mix of the two. Read more about Progent's outsourced/shared Call Desk services.

  • Active Protection Against Ransomware: Machine Learning-based Ransomware Identification and Remediation
    Progent's Active Protection Against Ransomware is an endpoint protection managed service that incorporates cutting edge behavior analysis tools to defend endpoint devices as well as physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which easily escape legacy signature-matching AV tools. Progent ASM services protect on-premises and cloud resources and offers a unified platform to address the complete malware attack lifecycle including filtering, infiltration detection, containment, remediation, and post-attack forensics. Top features include one-click rollback with Windows VSS and automatic system-wide immunization against newly discovered threats. Find out more about Progent's ransomware protection and recovery services.

  • ProSight IT Asset Management: Network Documentation Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and safeguard information related to your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted about upcoming expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate up to half of time wasted searching for vital information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether you're making improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Read more about Progent's ProSight IT Asset Management service.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's managed services for patch management provide businesses of all sizes a versatile and affordable solution for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your ever-evolving IT network. In addition to maximizing the security and functionality of your IT network, Progent's patch management services permit your IT team to concentrate on line-of-business initiatives and tasks that derive the highest business value from your network. Learn more about Progent's software/firmware update management services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the client owns the data, the OS software, and the apps. Since the system is virtualized, it can be moved immediately to a different hardware environment without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection solution that utilizes SentinelOne's next generation behavior-based analysis technology to guard physical and virtual endpoint devices against new malware assaults like ransomware and email phishing, which routinely evade traditional signature-based AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a unified platform to automate the complete malware attack progression including protection, infiltration detection, containment, remediation, and forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, reseller, and integrator. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth protection for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint control, and web filtering through cutting-edge tools incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization experts can assist you to design and configure a ProSight ESP deployment that addresses your organization's specific needs and that helps you demonstrate compliance with government and industry information security standards. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for urgent action. Progent's consultants can also assist your company to set up and verify a backup and restore system like ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.
Read or Download Progent's White Paper: 10 Benefits of Managed IT Services
To view a white paper describing why managed services are rapidly takingthe place of the traditional break/fix model of network support outsourcing for small and mid-size businesses, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone interview with a Progent information assurance consultant. The interview is designed to help evaluate your company's preparedness either to block ransomware or recover quickly after an assault by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, DopplePaymer, Snatch or Egregor. Progent will work with you personally to collect information concerning your current cybersecurity posture and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow best practices to deploy a cost-effective AV and backup/recovery environment that reduces your vulnerability to a ransomware attack and meets your business needs. For details, visit The ProSight Ransomware Preparedness Report Service.

Contact Progent to Find Out More About ProSight Network Audits
For pricing information and to learn more about how ProSight Network Audits can reduce support costs and increase network uptime for your business, call Progent at 800-993-9400 or visit Contact Progent.



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