ProSight Network Audit ServicesProgent's ProSight Network Audits are a fast and affordable way for small and mid-size organizations to obtain an objective evaluation of the health of their information network. Powered by some of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits help you see how well the deployment of your core network assets conform to industry best practices.

Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits including a cleaner and safer Active Directory environment. Both versions also provide the benefits of advanced remote network monitoring and management technology. These can include lower management costs, better compliance with government and industry data security standards, higher utilization of IT assets, faster troubleshooting, more reliable backup and recovery, improved performance, and increased uptime.

Progent's ProSight Network Audit Basic
ProSight Network Audit Basic reports on essential server and desktop information and can optionally provide detailed information on other network-attached devices including routers, switches (Layer 3, VoIP, and switch stacks), firewalls and controllers. This low-cost audit includes a year of remote monitoring based on Progent's ProSight WAN Watch infrastructure monitoring services. Within 10 days from the start of the audit, Progent will provide you with all details and reports collected by ProSight WAN Watch. These deliverables include the Active Directory (AD) Health Check document completed by a Progent consultant certified by Microsoft. The AD Health Check report identifies errors and misconfigurations and recommends remediation.

ProSight Network Audit Basic includes:

  • ProSight WAN Watch monitoring
  • ProSight will collect basic information on servers and workstations and detailed device information
  • Ongoing ProSight WAN Watch monitoring for 1 year
  • Progent provides all documents and details collected and reports generated by ProSight WAN Watch
  • Progent will provide an Active Directory Health Review document completed by a Microsoft-certified Progent consultant. This includes identified errors or misconfigurations and recommended remediation
ProSight WAN Watch IT Infrastructure Management Consulting

ProSight Network Audits include advanced tools for remote network monitoring and management

Progent's ProSight Network Audit Advanced
ProSight Network Audit Advanced provides all services included in ProSight Network Audit Basic plus a deep-dive, based on ProSight LAN Watch remote monitoring, into information about your Microsoft-powered servers and workstations. ProSight Network Audit Advanced includes one full year of network monitoring based on ProSight LAN Watch, and customers have access to the rich selection of documents and reports created by ProSight LAN Watch. Reports include Software Inventory, Hardware Inventory and Patch Level per audited machine as well as Asset and Health reports for each site.

Sample Reports from ProSight Network Audit Advanced
These links let you view or download samples of the reports available with Progent's ProSight Network Audit Advanced.

Active Directory Health Check
A valuable deliverable of the ProSight Network Audit Basic service is the Active Directory Health Check. This report documents the state of Active Directory, DNS, DHCP and Group Policy; compares these services to industry best practices; and proposes how any discovered errors or misconfiguration could be corrected. This can be a vital service because an unhealthy AD and related services can lead to:
  • Full network outages
  • Significant delays in authentication or access to services (file/print/etc)
  • Complete data loss
  • Bottlenecks to disaster recovery
  • Security vulnerabilities
  • Poor Internet performance
One of the most common problems with Active Directory deployments is unused or stale AD accounts. To keep the AD environment safe and secure, it is essential to disable and remove these accounts. This is why IT auditors put special emphasis on stale or inactive accounts. In many industries, removing these accounts is a requirement for meeting security compliance standards.

What does a messy Active Directory actually mean to you?

  • Lots of stale resources
  • Little insight into group permissions and access ('group grants')
  • Lack of an established and efficient process for provisioning and de-provisioning accounts
  • No defined owners identified or involved
  • Problems with operations and monitoring
Reasons for cleaning up Active Directory include:
  • Security: Understand who has access to what, how they received that access, and what they are doing with it
  • Group Transformation: Drive consistency across groups for easier management and compliance
  • Audit & Compliance: Pass internal and external audits to remain compliant
  • Identity Management: Better secure structured and unstructured data with a clean Active Directory integrating with an Identity Access Management (IAM) solution
  • Migration & Consolidation: Clean-up Active Directory to facilitate a merger with another organization
The AD Health Check includes the installation of ProSight WAN Watch discovery tools plus automated network scans and a manual health check. Key discovery processes and topics include:
  • Existing DC roles and placement
  • Physical site layout
  • IP layout and DHCP
  • Existing hardware and software inventory
  • Verify NTFRS/DFSR and group policy replication/configuration
  • Verify AD replication
  • Verify DNS/domain/forest zones
  • Identify stale/lingering objects
  • Security assessment
  • Forest/Domain functional levels
Progent reviews the collected information, documents errors and misconfigurations, and creates a detailed map of physical network connectivity. Once all AD information is collected, Progent confers with the client to discuss findings and propose solutions to any problems.

Download Progent's ProSight Network Audit Datasheet
To view or download a datasheet describing Progent's ProSight Network Audit services, click:
Progent's ProSight Network Audit Services Datasheet. (PDF - 83 KB)

ProSight Managed Services Offered by Progent
Progent's ProSight suite of solutions for outsourcing network management includes monthly fixed-cost managed service packages intended to help small and mid-size companies to maintain onsite or hybrid cloud networks by providing remote monitoring and proactive management in key areas that include endpoint security, cloud-based backup/restore, email spam and content filtering, virtual server hosting, and network documentation management. By partnering with leading RMM platform vendors, Progent can bring smaller organizations the same leading-edge network management solutions used by the largest corporations. Managed services offered by Progent include:

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates advanced remote monitoring and management technology to keep your network running at peak levels by checking the health of critical computers that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your designated IT management staff and your assigned Progent consultant so that any looming problems can be resolved before they have a chance to disrupt productivity. Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map out, track, enhance and troubleshoot their connectivity hardware such as switches, firewalls, and access points as well as servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network maps are kept updated, captures and displays the configuration of virtually all devices connected to your network, monitors performance, and sends notices when problems are discovered. By automating complex network management processes, WAN Watch can cut hours off ordinary chores such as network mapping, reconfiguring your network, finding devices that need critical software patches, or resolving performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is a growing family of in-depth management reporting utilities designed to integrate with the top ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and features color coding to surface and contextualize critical issues like inconsistent support follow-up or machines with missing patches. By identifying ticketing or network health problems clearly and in near-real time, ProSight Reporting enhances productivity, reduces management hassle, and saves money. For details, see ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Data Protection Services: Backup and Recovery Services
    Progent has partnered with leading backup technology companies to create ProSight Data Protection Services, a portfolio of subscription-based offerings that provide backup-as-a-service (BaaS). ProSight DPS services automate and track your data backup operations and enable non-disruptive backup and fast recovery of vital files/folders, apps, system images, plus VMs. ProSight DPS helps you avoid data loss resulting from hardware failures, natural disasters, fire, cyber attacks such as ransomware, human error, malicious insiders, or software bugs. Managed backup services in the ProSight Data Protection Services product line include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro 365 Backup), ProSight DPS ECHO Backup based on Barracuda dedicated storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent service representative can assist you to identify which of these managed services are best suited for your network.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading data security vendors to deliver centralized management and world-class protection for your email traffic. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter serves as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. Email Guard's onsite gateway device adds a further level of analysis for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, DLP, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and protect internal email that stays inside your corporate firewall. For more information, see Email Guard spam and content filtering.

  • ProSight Duo Multi-Factor Authentication: Identity Validation, Endpoint Remediation, and Protected Single Sign-on
    Progent's Duo authentication managed services utilize Cisco's Duo technology to protect against password theft by using two-factor authentication. Duo supports single-tap identity confirmation on Apple iOS, Google Android, and other personal devices. Using 2FA, when you sign into a secured application and enter your password you are asked to verify your identity via a device that only you have and that is accessed using a different ("out-of-band") network channel. A wide range of out-of-band devices can be used as this second means of ID validation such as a smartphone or wearable, a hardware/software token, a landline phone, etc. You can register several verification devices. To find out more about ProSight Duo two-factor identity validation services, see Duo MFA two-factor authentication (2FA) services for access security.

  • Outsourced/Co-managed Call Center: Call Center Managed Services
    Progent's Support Center services permit your information technology group to outsource Support Desk services to Progent or split activity for Service Desk support transparently between your in-house support group and Progent's extensive pool of certified IT support technicians, engineers and subject matter experts. Progent's Shared Help Desk Service provides a seamless extension of your internal network support staff. End user access to the Help Desk, provision of support services, issue escalation, ticket creation and updates, performance measurement, and maintenance of the support database are cohesive regardless of whether issues are resolved by your core support group, by Progent, or both. Learn more about Progent's outsourced/shared Call Center services.

  • Active Protection Against Ransomware: Machine Learning-based Ransomware Detection and Cleanup
    Progent's Active Defense Against Ransomware is an endpoint protection (EPP) managed service that incorporates next generation behavior machine learning technology to guard endpoints as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which routinely evade legacy signature-matching AV products. Progent ASM services protect on-premises and cloud resources and provides a unified platform to address the complete malware attack progression including filtering, detection, containment, remediation, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats. Read more about Progent's ransomware protection and recovery services.

  • ProSight IT Asset Management: Network Documentation Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard data related to your network infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates or domains. By cleaning up and managing your network documentation, you can eliminate up to 50% of time spent trying to find critical information about your IT network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you're planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require as soon as you need it. Read more about ProSight IT Asset Management service.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's support services for patch management provide businesses of all sizes a versatile and affordable alternative for assessing, testing, scheduling, applying, and tracking updates to your ever-evolving IT system. Besides optimizing the protection and reliability of your computer environment, Progent's software/firmware update management services allow your in-house IT staff to focus on more strategic projects and tasks that derive the highest business value from your information network. Read more about Progent's patch management services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host configured and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the apps. Because the system is virtualized, it can be moved immediately to an alternate hardware environment without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates SentinelOne's next generation behavior-based machine learning tools to defend physical and virtual endpoints against modern malware assaults like ransomware and email phishing, which easily get by legacy signature-matching AV products. ProSight ASM safeguards local and cloud resources and provides a unified platform to automate the entire threat lifecycle including filtering, infiltration detection, mitigation, cleanup, and post-attack forensics. Key capabilities include one-click rollback using Windows VSS and automatic system-wide immunization against new attacks. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Email Filtering
    ProSight Enhanced Security Protection services deliver economical multi-layer security for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP delivers firewall protection, penetration alerts, device control, and web filtering through leading-edge technologies incorporated within a single agent accessible from a single control. Progent's security and virtualization consultants can assist your business to plan and configure a ProSight ESP environment that meets your organization's unique requirements and that allows you prove compliance with government and industry data protection standards. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require immediate attention. Progent can also help your company to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange filtering.
Read or Download Progent's White Paper: 10 Benefits of Managed IT Services
To download a white paper explaining why managed services are quickly replacing the traditional break/fix model of network support outsourcing for small and mid-size companies, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service built around a brief interview with a Progent information assurance expert. The interview is designed to help evaluate your organization's ability to block ransomware or recover quickly following an attack by a ransomware strain such as Ryuk, Maze, Sodinokibi, Netwalker, Phobos, Snatch or Nephilim. Progent will consult with you directly to gather information concerning your current antivirus tools and backup system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to create a cost-effective AV and backup/recovery system that reduces your exposure to a ransomware attack and aligns with your business needs. For additional information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Contact Progent to Find Out More About ProSight Network Audits
For pricing information and to learn more about how ProSight Network Audits can reduce support costs and increase network uptime for your business, call Progent at 800-993-9400 or visit Contact Progent.



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