Progent's ProSight Network Audits are a fast and affordable way for small and mid-size organizations to obtain an objective evaluation of the health of their information network. Powered by some of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits help you see how well the deployment of your core network assets conform to industry best practices.
Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits including a cleaner and safer Active Directory environment. Both versions also provide the benefits of advanced remote network monitoring and management technology. These can include lower management costs, better compliance with government and industry data security standards, higher utilization of IT assets, faster troubleshooting, more reliable backup and recovery, improved performance, and increased uptime.
Progentís ProSight Network Audit Basic
ProSight Network Audit Basic reports on essential server and desktop information and can optionally provide detailed information on other network-attached devices including routers, switches (Layer 3, VoIP, and switch stacks), firewalls and controllers. This low-cost audit includes a year of remote monitoring based on Progent's ProSight WAN Watch infrastructure monitoring services. Within 10 days from the start of the audit, Progent will provide you with all details and reports collected by ProSight WAN Watch. These deliverables include the Active Directory (AD) Health Check document completed by a Progent consultant certified by Microsoft. The AD Health Check report identifies errors and misconfigurations and recommends remediation.
ProSight Network Audit Basic includes:
- ProSight WAN Watch monitoring
- ProSight will collect basic information on servers and workstations and detailed device information
- Ongoing ProSight WAN Watch monitoring for 1 year
- Progent provides all documents and details collected and reports generated by ProSight WAN Watch
- Progent will provide an Active Directory Health Review document completed by a Microsoft-certified Progent consultant. This includes identified errors or misconfigurations and recommended remediation
ProSight Network Audits include advanced tools for remote network monitoring and management
Progentís ProSight Network Audit Advanced
ProSight Network Audit Advanced provides all services included in ProSight Network Audit Basic plus a deep-dive, based on ProSight LAN Watch remote monitoring, into information about your Microsoft-powered servers and workstations. ProSight Network Audit Advanced includes one full year of network monitoring based on ProSight LAN Watch, and customers have access to the rich selection of documents and reports created by ProSight LAN Watch. Reports include Software Inventory, Hardware Inventory and Patch Level per audited machine as well as Asset and Health reports for each site.
Sample Reports from ProSight Network Audit Advanced
These links let you view or download samples of the reports available with Progent's ProSight Network Audit Advanced.
Active Directory Health Check
- Asset Summary Report: Displays a summary of all network assets, followed by detailed lists grouped by each monitored device type.
Click here to view or download the sample Asset Summary Report. (PDF, 351 Kb, 6 pages).
- Client Health Standards: Lists a summary of your current health status, recent asset activity, and a concise asset analysis. Includes a graph of devices that are currently operating within standards.
Click here to view or download the sample Client Health Standards Report. (PDF, 188 Kb, 3 pages).
- Computer Audit: Displays a detailed overview of a computer.
Click here to view or download the sample Computer Audit Report. (PDF, 509 Kb, 7 pages).
- Computer Health Standards: For each monitored computer, displays details about the latest scans for standards and health checks.
Click here to view or download the sample Computer Health Standards Report. (PDF, 632 Kb, 10 pages).
- Patch Compliance: Displays the patch compliance of your systems, and details each device and patch that is non-compliant.
Click here to view or download the sample Patch Compliance Report. (PDF, 199 Kb, 3 pages).
- Software List: Displays a list of applications installed on each monitored computer.
Click here to view or download the sample Software List Report. (PDF, 1,581 Kb, 17 pages).
- Ticket Summary: Displays Progent's client ticket statistics and charts for the past 30 days, followed by a list of ticket activity.
Click here to view or download the sample Ticket Summary Report. (PDF, 380 Kb, 5 pages).
A valuable deliverable of the ProSight Network Audit Basic service is the Active Directory Health Check. This report documents the state of Active Directory, DNS, DHCP and Group Policy; compares these services to industry best practices; and proposes how any discovered errors or misconfiguration could be corrected. This can be a vital service because an unhealthy AD and related services can lead to:
One of the most common problems with Active Directory deployments is unused or stale AD accounts. To keep the AD environment safe and secure, it is essential to disable and remove these accounts. This is why IT auditors put special emphasis on stale or inactive accounts. In many industries, removing these accounts is a requirement for meeting security compliance standards.
- Full network outages
- Significant delays in authentication or access to services (file/print/etc)
- Complete data loss
- Bottlenecks to disaster recovery
- Security vulnerabilities
- Poor Internet performance
What does a messy Active Directory actually mean to you?
Reasons for cleaning up Active Directory include:
- Lots of stale resources
- Little insight into group permissions and access (ďgroup grantsĒ)
- Lack of an established and efficient process for provisioning and de-provisioning accounts
- No defined owners identified or involved
- Problems with operations and monitoring
The AD Health Check includes the installation of ProSight WAN Watch discovery tools plus automated network scans and a manual health check. Key discovery processes and topics include:
- Security: Understand who has access to what, how they received that access, and what they are doing with it
- Group Transformation: Drive consistency across groups for easier management and compliance
- Audit & Compliance: Pass internal and external audits to remain compliant
- Identity Management: Better secure structured and unstructured data with a clean Active Directory integrating with an Identity Access Management (IAM) solution
- Migration & Consolidation: Clean-up Active Directory to facilitate a merger with another organization
Progent reviews the collected information, documents errors and misconfigurations, and creates a detailed map of physical network connectivity. Once all AD information is collected, Progent confers with the client to discuss findings and propose solutions to any problems.
- Existing DC roles and placement
- Physical site layout
- IP layout and DHCP
- Existing hardware and software inventory
- Verify NTFRS/DFSR and group policy replication/configuration
- Verify AD replication
- Verify DNS/domain/forest zones
- Identify stale/lingering objects
- Security assessment
- Forest/Domain functional levels
Download Progent's ProSight Network Audit Datasheet
To view or download a datasheet describing Progent's ProSight Network Audit services, click:
Progent's ProSight Network Audit Services Datasheet. (PDF - 83 KB)
ProSight Managed Services Offered by Progent
Progent's ProSight suite of solutions for outsourcing network management includes monthly fixed-cost managed service packages intended to help small and mid-size companies to maintain onsite or hybrid cloud networks by providing remote monitoring and proactive management in key areas that include endpoint security, cloud-based backup/restore, email spam and content filtering, virtual server hosting, and network documentation management. By partnering with leading RMM platform vendors, Progent can bring smaller organizations the same leading-edge network management solutions used by the largest corporations. Managed services offered by Progent include:
Read or Download Progent's White Paper: 10 Benefits of Managed IT Services
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior-based analysis tools to guard physical and virtual endpoints against modern malware assaults like ransomware and file-less exploits, which easily escape legacy signature-matching AV products. ProSight ASM protects on-premises and cloud resources and provides a unified platform to address the entire threat lifecycle including filtering, detection, containment, remediation, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection (ESP): Endpoint Protection and Microsoft Exchange Filtering
Progent's ProSight Enhanced Security Protection managed services offer affordable multi-layer security for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, penetration alerts, device management, and web filtering through cutting-edge tools packaged within a single agent accessible from a single control. Progent's security and virtualization consultants can assist you to design and configure a ProSight ESP environment that addresses your organization's unique needs and that allows you prove compliance with legal and industry information protection standards. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require urgent action. Progent's consultants can also assist you to install and test a backup and disaster recovery solution like ProSight Data Protection Services so you can recover quickly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange filtering.
- ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services offer small and mid-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates your backup activities and allows fast restoration of vital files, apps and virtual machines that have become unavailable or damaged as a result of component breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can deliver advanced support to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your business-critical information. Learn more about ProSight DPS Managed Backup.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top data security companies to deliver centralized management and comprehensive security for all your email traffic. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from reaching your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage space. Email Guard's onsite security gateway device adds a further layer of analysis for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter. For more information, see Email Guard spam and content filtering.
- ProSight WAN Watch: Network Infrastructure Management
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map out, track, optimize and debug their connectivity appliances like switches, firewalls, and access points as well as servers, endpoints and other devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology diagrams are kept current, copies and manages the configuration of almost all devices on your network, monitors performance, and generates alerts when problems are discovered. By automating tedious network management activities, WAN Watch can cut hours off ordinary tasks like making network diagrams, reconfiguring your network, locating appliances that require critical updates, or isolating performance bottlenecks. Find out more about ProSight WAN Watch infrastructure monitoring and management services.
- ProSight LAN Watch: Server and Desktop Remote Monitoring
ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your IT system running at peak levels by checking the health of vital computers that power your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your designated IT management personnel and your assigned Progent consultant so that all looming issues can be resolved before they can disrupt your network. Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected Tier III data center on a fast virtual host configured and maintained by Progent's network support experts. Under Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS platforms, and the apps. Since the environment is virtualized, it can be moved easily to a different hosting environment without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and protect data related to your network infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or domains. By updating and managing your network documentation, you can save up to 50% of time spent looking for critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether youíre making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you require as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
To download a white paper describing why managed services are quickly takingthe place of the old break/fix model of IT support for small and mid-size businesses, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)
Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to help evaluate your company's preparedness either to defend against ransomware or recover rapidly after an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to gather information about your existing security profile and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply best practices to build a cost-effective security and backup environment that minimizes your vulnerability to a ransomware attack and meets your company's requirements. For details, see Progent's ProSight Ransomware Preparedness Report Service.
Contact Progent to Find Out More About ProSight Network Audits
For pricing information and to learn more about how ProSight Network Audits can reduce support costs and increase network uptime for your business, call Progent at 800-993-9400 or visit Contact Progent.