ProSight Network Audit ServicesProgent's ProSight Network Audits are a fast and affordable way for small and mid-size organizations to obtain an objective evaluation of the health of their information network. Powered by some of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits help you see how well the deployment of your core network assets conform to industry best practices.

Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits including a cleaner and safer Active Directory environment. Both versions also provide the benefits of advanced remote network monitoring and management technology. These can include lower management costs, better compliance with government and industry data security standards, higher utilization of IT assets, faster troubleshooting, more reliable backup and recovery, improved performance, and increased uptime.

Progent's ProSight Network Audit Basic
ProSight Network Audit Basic reports on essential server and desktop information and can optionally provide detailed information on other network-attached devices including routers, switches (Layer 3, VoIP, and switch stacks), firewalls and controllers. This low-cost audit includes a year of remote monitoring based on Progent's ProSight WAN Watch infrastructure monitoring services. Within 10 days from the start of the audit, Progent will provide you with all details and reports collected by ProSight WAN Watch. These deliverables include the Active Directory (AD) Health Check document completed by a Progent consultant certified by Microsoft. The AD Health Check report identifies errors and misconfigurations and recommends remediation.

ProSight Network Audit Basic includes:

  • ProSight WAN Watch monitoring
  • ProSight will collect basic information on servers and workstations and detailed device information
  • Ongoing ProSight WAN Watch monitoring for 1 year
  • Progent provides all documents and details collected and reports generated by ProSight WAN Watch
  • Progent will provide an Active Directory Health Review document completed by a Microsoft-certified Progent consultant. This includes identified errors or misconfigurations and recommended remediation
ProSight WAN Watch IT Infrastructure Management Consulting

ProSight Network Audits include advanced tools for remote network monitoring and management

Progent's ProSight Network Audit Advanced
ProSight Network Audit Advanced provides all services included in ProSight Network Audit Basic plus a deep-dive, based on ProSight LAN Watch remote monitoring, into information about your Microsoft-powered servers and workstations. ProSight Network Audit Advanced includes one full year of network monitoring based on ProSight LAN Watch, and customers have access to the rich selection of documents and reports created by ProSight LAN Watch. Reports include Software Inventory, Hardware Inventory and Patch Level per audited machine as well as Asset and Health reports for each site.

Sample Reports from ProSight Network Audit Advanced
These links let you view or download samples of the reports available with Progent's ProSight Network Audit Advanced.

Active Directory Health Check
A valuable deliverable of the ProSight Network Audit Basic service is the Active Directory Health Check. This report documents the state of Active Directory, DNS, DHCP and Group Policy; compares these services to industry best practices; and proposes how any discovered errors or misconfiguration could be corrected. This can be a vital service because an unhealthy AD and related services can lead to:
  • Full network outages
  • Significant delays in authentication or access to services (file/print/etc)
  • Complete data loss
  • Bottlenecks to disaster recovery
  • Security vulnerabilities
  • Poor Internet performance
One of the most common problems with Active Directory deployments is unused or stale AD accounts. To keep the AD environment safe and secure, it is essential to disable and remove these accounts. This is why IT auditors put special emphasis on stale or inactive accounts. In many industries, removing these accounts is a requirement for meeting security compliance standards.

What does a messy Active Directory actually mean to you?

  • Lots of stale resources
  • Little insight into group permissions and access ('group grants')
  • Lack of an established and efficient process for provisioning and de-provisioning accounts
  • No defined owners identified or involved
  • Problems with operations and monitoring
Reasons for cleaning up Active Directory include:
  • Security: Understand who has access to what, how they received that access, and what they are doing with it
  • Group Transformation: Drive consistency across groups for easier management and compliance
  • Audit & Compliance: Pass internal and external audits to remain compliant
  • Identity Management: Better secure structured and unstructured data with a clean Active Directory integrating with an Identity Access Management (IAM) solution
  • Migration & Consolidation: Clean-up Active Directory to facilitate a merger with another organization
The AD Health Check includes the installation of ProSight WAN Watch discovery tools plus automated network scans and a manual health check. Key discovery processes and topics include:
  • Existing DC roles and placement
  • Physical site layout
  • IP layout and DHCP
  • Existing hardware and software inventory
  • Verify NTFRS/DFSR and group policy replication/configuration
  • Verify AD replication
  • Verify DNS/domain/forest zones
  • Identify stale/lingering objects
  • Security assessment
  • Forest/Domain functional levels
Progent reviews the collected information, documents errors and misconfigurations, and creates a detailed map of physical network connectivity. Once all AD information is collected, Progent confers with the client to discuss findings and propose solutions to any problems.

Download Progent's ProSight Network Audit Datasheet
To view or download a datasheet describing Progent's ProSight Network Audit services, click:
Progent's ProSight Network Audit Services Datasheet. (PDF - 83 KB)

ProSight Managed Services Offered by Progent
Progent's ProSight suite of solutions for outsourcing network management includes monthly fixed-cost managed service packages intended to help small and mid-size companies to maintain onsite or hybrid cloud networks by providing remote monitoring and proactive management in key areas that include endpoint security, cloud-based backup/restore, email spam and content filtering, virtual server hosting, and network documentation management. By partnering with leading RMM platform vendors, Progent can bring smaller organizations the same leading-edge network management solutions used by the largest corporations. Managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection solution that utilizes SentinelOne's next generation behavior-based machine learning tools to guard physical and virtual endpoints against modern malware attacks like ransomware and email phishing, which easily escape legacy signature-based anti-virus products. ProSight ASM protects on-premises and cloud-based resources and provides a single platform to address the complete malware attack progression including filtering, identification, containment, cleanup, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, dealer, and integrator. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection services deliver economical in-depth security for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device control, and web filtering via cutting-edge tools incorporated within one agent accessible from a unified console. Progent's data protection and virtualization consultants can assist your business to design and configure a ProSight ESP environment that addresses your organization's unique requirements and that helps you demonstrate compliance with legal and industry information protection regulations. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for immediate action. Progent can also assist you to set up and verify a backup and disaster recovery system like ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange filtering.

  • ProSight Data Protection Services (DPS): Backup and Recovery Services
    Progent has worked with advanced backup/restore technology companies to produce ProSight Data Protection Services (DPS), a family of management offerings that deliver backup-as-a-service (BaaS). ProSight DPS products automate and monitor your data backup processes and allow transparent backup and rapid recovery of important files, applications, system images, and VMs. ProSight DPS helps your business avoid data loss caused by equipment failures, natural disasters, fire, cyber attacks like ransomware, human mistakes, malicious insiders, or application bugs. Managed services in the ProSight Data Protection Services product family include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro 365 Backup), ProSight DPS ECHO Backup using Barracuda dedicated hardware, and ProSight MSP360 Hybrid Backup. Your Progent expert can assist you to determine which of these managed services are most appropriate for your network.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of top data security vendors to deliver centralized control and world-class security for your inbound and outbound email. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most threats from reaching your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage. Email Guard's onsite security gateway appliance provides a further level of inspection for incoming email. For outgoing email, the local gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays within your corporate firewall. For more information, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to diagram, track, reconfigure and troubleshoot their networking hardware such as switches, firewalls, and wireless controllers plus servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are always current, captures and manages the configuration information of almost all devices connected to your network, tracks performance, and generates notices when issues are detected. By automating complex management processes, ProSight WAN Watch can knock hours off common chores such as network mapping, expanding your network, finding appliances that require critical updates, or resolving performance issues. Learn more details about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
    ProSight LAN Watch is Progent's server and desktop monitoring service that uses advanced remote monitoring and management (RMM) techniques to help keep your network running at peak levels by checking the health of critical computers that power your information system. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT personnel and your assigned Progent consultant so that any looming problems can be addressed before they have a chance to disrupt your network. Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual host set up and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the applications. Since the environment is virtualized, it can be moved immediately to an alternate hosting solution without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard information related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or domains. By updating and managing your IT documentation, you can eliminate as much as half of time wasted searching for critical information about your IT network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you're planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require when you need it. Learn more about ProSight IT Asset Management service.

  • Progent Active Protection Against Ransomware: Machine Learning-based Ransomware Identification and Cleanup
    Progent's Active Defense Against Ransomware is an endpoint protection (EPP) managed service that utilizes next generation behavior machine learning technology to defend endpoint devices and servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely evade legacy signature-based AV tools. Progent Active Security Monitoring services protect local and cloud-based resources and offers a unified platform to address the complete threat lifecycle including protection, infiltration detection, mitigation, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Read more about Progent's ransomware defense and recovery services.

  • Progent's Outsourced/Shared Help Center: Help Desk Managed Services
    Progent's Support Center services enable your IT team to offload Call Center services to Progent or divide responsibilities for Service Desk support seamlessly between your internal network support staff and Progent's nationwide roster of certified IT support technicians, engineers and subject matter experts (SMEs). Progent's Co-managed Service Desk provides a transparent supplement to your core network support organization. End user interaction with the Service Desk, provision of support, problem escalation, ticket creation and tracking, efficiency metrics, and management of the support database are cohesive regardless of whether incidents are taken care of by your corporate support staff, by Progent, or by a combination. Learn more about Progent's outsourced/co-managed Service Center services.

  • Patch Management: Patch Management Services
    Progent's managed services for patch management provide organizations of all sizes a versatile and cost-effective alternative for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your ever-evolving information system. In addition to optimizing the security and reliability of your computer environment, Progent's software/firmware update management services free up time for your in-house IT staff to concentrate on line-of-business initiatives and tasks that deliver the highest business value from your network. Find out more about Progent's patch management support services.

  • ProSight Duo Two-Factor Authentication: Access Security, Endpoint Policy Enforcement, and Protected Single Sign-on
    Progent's Duo authentication managed services incorporate Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices. With 2FA, whenever you log into a secured application and enter your password you are requested to confirm who you are via a device that only you have and that is accessed using a different network channel. A broad selection of out-of-band devices can be utilized for this added form of authentication including a smartphone or watch, a hardware token, a landline telephone, etc. You can designate several verification devices. To find out more about Duo identity validation services, go to Cisco Duo MFA two-factor authentication (2FA) services.

  • ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is an expanding line of in-depth management reporting tools designed to work with the industry's top ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and features color coding to highlight and contextualize critical issues such as inconsistent support follow-through or machines with missing patches. By exposing ticketing or network health concerns clearly and in near-real time, ProSight Reporting enhances network value, lowers management hassle, and saves money. For details, visit ProSight Reporting for ticketing and network monitoring platforms.
Read or Download Progent's White Paper: 10 Benefits of Managed IT Services
To view a white paper explaining why managed services are quickly replacing the old break/fix model of network support for small and mid-size companies, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone interview with a Progent information assurance expert. The interview is designed to help evaluate your company's ability to defend against ransomware or recover rapidly after an assault by a ransomware variant such as Ryuk, Maze, Sodinokibi, Mailto (aka Netwalker), Phobos, LockBit or Egregor. Progent will work with you directly to collect information about your existing cybersecurity posture and backup system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow best practices to deploy an efficient AV and backup/recovery system that reduces your exposure to ransomware and aligns with your company's needs. For more information, see The ProSight Ransomware Preparedness Report Service.

Contact Progent to Find Out More About ProSight Network Audits
For pricing information and to learn more about how ProSight Network Audits can reduce support costs and increase network uptime for your business, call Progent at 800-993-9400 or visit Contact Progent.



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