Remote Network Management for Small and Midsize Businesses

Progent's ProSight Network Audits are a fast and affordable way for small and mid-size organizations to obtain an objective evaluation of the health of their information network. Powered by some of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits help you see how well the deployment of your core network assets conform to industry best practices.

Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits including a cleaner and safer Active Directory environment. Both versions also provide the benefits of advanced remote network monitoring and management technology. These can include lower management costs, better compliance with government and industry data security standards, higher utilization of IT assets, faster troubleshooting, more reliable backup and recovery, improved performance, and increased uptime.

Progent's ProSight Network Audit Basic
ProSight Network Audit Basic reports on essential server and desktop information and can optionally provide detailed information on other network-attached devices including routers, switches (Layer 3, VoIP, and switch stacks), firewalls and controllers. This low-cost audit includes a year of remote monitoring based on Progent's ProSight WAN Watch infrastructure monitoring services. Within 10 days from the start of the audit, Progent will provide you with all details and reports collected by ProSight WAN Watch. These deliverables include the Active Directory (AD) Health Check document completed by a Progent consultant certified by Microsoft. The AD Health Check report identifies errors and misconfigurations and recommends remediation.

ProSight Network Audit Basic includes:

• ProSight WAN Watch monitoring
• ProSight will collect basic information on servers and workstations and detailed device information
• Ongoing ProSight WAN Watch monitoring for 1 year
• Progent provides all documents and details collected and reports generated by ProSight WAN Watch
• Progent will provide an Active Directory Health Review document completed by a Microsoft-certified Progent consultant. This includes identified errors or misconfigurations and recommended remediation

Progent's ProSight Network Audit Advanced
ProSight Network Audit Advanced provides all services included in ProSight Network Audit Basic plus a deep-dive, based on ProSight LAN Watch remote monitoring, into information about your Microsoft-powered servers and workstations. ProSight Network Audit Advanced includes one full year of network monitoring based on ProSight LAN Watch, and customers have access to the rich selection of documents and reports created by ProSight LAN Watch. Reports include Software Inventory, Hardware Inventory and Patch Level per audited machine as well as Asset and Health reports for each site.

Sample Reports from ProSight Network Audit Advanced
These links let you view or download samples of the reports available with Progent's ProSight Network Audit Advanced.

• Asset Summary Report: Displays a summary of all network assets, followed by detailed lists grouped by each monitored device type.
  Click here to view or download the sample Asset Summary Report. (PDF, 351 Kb, 6 pages).

• Client Health Standards: Lists a summary of your current health status, recent asset activity, and a concise asset analysis. Includes a graph of devices that are currently operating within standards.
  Click here to view or download the sample Client Health Standards Report. (PDF, 188 Kb, 3 pages).

• Computer Audit: Displays a detailed overview of a computer.
  Click here to view or download the sample Computer Audit Report. (PDF, 509 Kb, 7 pages).

• Computer Health Standards: For each monitored computer, displays details about the latest scans for standards and health checks.
  Click here to view or download the sample Computer Health Standards Report. (PDF, 632 Kb, 10 pages).

• Patch Compliance: Displays the patch compliance of your systems, and details each device and patch that is non-compliant.
  Click here to view or download the sample Patch Compliance Report. (PDF, 199 Kb, 3 pages).

• Software List: Displays a list of applications installed on each monitored computer.
  Click here to view or download the sample Software List Report. (PDF, 1,581 Kb, 17 pages).

• Ticket Summary: Displays Progent's client ticket statistics and charts for the past 30 days, followed by a list of ticket activity.
  Click here to view or download the sample Ticket Summary Report. (PDF, 380 Kb, 5 pages).

• Full network outages
• Significant delays in authentication or access to services (file/print/etc)
• Complete data loss
• Bottlenecks to disaster recovery
• Security vulnerabilities
• Poor Internet performance

What does a messy Active Directory actually mean to you?

• Lots of stale resources
• Little insight into group permissions and access ('group grants')
• Lack of an established and efficient process for provisioning and de-provisioning accounts
• No defined owners identified or involved
• Problems with operations and monitoring

• Security: Understand who has access to what, how they received that access, and what they are doing with it
• Group Transformation: Drive consistency across groups for easier management and compliance
• Audit & Compliance: Pass internal and external audits to remain compliant
• Identity Management: Better secure structured and unstructured data with a clean Active Directory integrating with an Identity Access Management (IAM) solution
• Migration & Consolidation: Clean-up Active Directory to facilitate a merger with another organization

• Existing DC roles and placement
• Physical site layout
• IP layout and DHCP
• Existing hardware and software inventory
• Verify NTFRS/DFSR and group policy replication/configuration
• Verify AD replication
• Verify DNS/domain/forest zones
• Identify stale/lingering objects
• Security assessment
• Forest/Domain functional levels

Download Progent's ProSight Network Audit Datasheet
To view or download a datasheet describing Progent's ProSight Network Audit services, click:
Progent's ProSight Network Audit Services Datasheet. (PDF - 83 KB)

ProSight Managed Services Offered by Progent
Progent's ProSight suite of solutions for outsourcing network management includes monthly fixed-cost managed service packages intended to help small and mid-size companies to maintain onsite or hybrid cloud networks by providing remote monitoring and proactive management in key areas that include endpoint security, cloud-based backup/restore, email spam and content filtering, virtual server hosting, and network documentation management. By partnering with leading RMM platform vendors, Progent can bring smaller organizations the same leading-edge network management solutions used by the largest corporations. Managed services offered by Progent include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior machine learning tools to defend physical and virtual endpoints against modern malware attacks like ransomware and email phishing, which routinely get by traditional signature-based anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and provides a single platform to automate the complete threat progression including blocking, identification, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

• ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Filtering
  Progent's ProSight Enhanced Security Protection services deliver affordable in-depth protection for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device control, and web filtering through cutting-edge tools incorporated within one agent managed from a unified control. Progent's data protection and virtualization consultants can assist your business to plan and configure a ProSight ESP environment that addresses your company's unique requirements and that helps you prove compliance with government and industry information security standards. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for urgent attention. Progent's consultants can also assist you to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.

• ProSight Data Protection Services: Managed Backup and Disaster Recovery
  ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery. For a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows rapid restoration of vital files, applications and virtual machines that have become unavailable or corrupted due to component failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery consultants can provide world-class support to configure ProSight Data Protection Services to to comply with regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical data. Find out more about ProSight Data Protection Services Managed Backup.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top data security vendors to provide web-based control and world-class protection for your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to external threats and saves system bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a further layer of inspection for inbound email. For outbound email, the local security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays within your security perimeter. For more details, visit Email Guard spam and content filtering.

• ProSight WAN Watch: Infrastructure Management
  Progent’s ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller businesses to diagram, monitor, reconfigure and debug their connectivity appliances like routers and switches, firewalls, and wireless controllers plus servers, endpoints and other devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology maps are kept updated, copies and displays the configuration of virtually all devices on your network, tracks performance, and generates notices when issues are detected. By automating tedious management processes, WAN Watch can cut hours off common chores like making network diagrams, expanding your network, locating devices that require important software patches, or resolving performance problems. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.

• ProSight LAN Watch: Server and Desktop Monitoring and Management
  ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management techniques to help keep your network operating efficiently by checking the health of vital assets that power your information system. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your specified IT personnel and your assigned Progent consultant so any potential issues can be addressed before they have a chance to disrupt productivity. Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

• ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
  With ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host set up and managed by Progent's IT support experts. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system software, and the applications. Because the system is virtualized, it can be moved immediately to a different hosting solution without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Documentation Management
  ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and protect data about your IT infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can eliminate up to half of time wasted searching for critical information about your network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you’re making enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need as soon as you need it. Read more about ProSight IT Asset Management service.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone interview with a Progent backup/recovery consultant. The interview is intended to help assess your organization's preparedness to defend against ransomware or recover quickly following an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to gather information concerning your existing security profile and backup procedures, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply best practices to deploy an efficient security and backup system that reduces your exposure to ransomware and meets your company's requirements. For details, see The ProSight Ransomware Preparedness Report.

Contact Progent to Find Out More About ProSight Network Audits
For pricing information and to learn more about how ProSight Network Audits can reduce support costs and increase network uptime for your business, call Progent at 800-993-9400 or visit Contact Progent.