Remote Network Management for Small and Midsize Businesses
ProSight Network Audits
One-time Network Audit and One Year of Monitoring
Additional Topics of Interest
Technology Consulting Non-stop Load Balancing
High Availability Load Balancing Online Troubleshooting
Progent offers high availability load balancing consulting that addresses system load balancing, load balanced applications, network backbone routing, and content dispatching technology including Cisco Content Engine. non-stop load balancing vendors for which Progent offers consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks BIG-IP.
24/7 Operations Manager Consulting Services
System Center MOM Consultants
Medium-size companies can get all the advantages of Operations Manager and have quick availability of Progent's Microsoft and Cisco Premier Certified network support professionals. With Progent's economically priced IT support programs, medium-size businesses can choose a simple co-sourcing service program built around Microsoft System Center Operations Manager 2007 with network monitoring, proactive alerts, comprehensive reporting, Help Desk Call Center, and online troubleshooting. For companies with line-of-business applications who need high availability networking, Progent offers a comprehensive 24x7 outsourcing package. Progent supports Microsoft Operations Manager 2007 to provide medium-size business networks enterprise-class availability, protection and productivity.
24x7 Microsoft Teams with OneDrive Technology Professional
Microsoft Teams with Microsoft Stream Consulting Services
Progent can assist your organization to plan an upgrade to Microsoft Teams from Skype for Business Online and configure, manage, and debug a cloud or hybrid deployment of Microsoft Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.
Online Consulting Windows 11 Wigets
Windows 11 Configuration Computer Engineer
Progent's Windows 11 experts offer an array of services to support Windows 11 such as cloud and hybrid solutions, mobile device management, telecommuter access, data and identity security, automated provisioning, and Call Center support services.
Upgrade Help Exchange 2000
Exchange 2000 Server Upgrade IT Services
Progent is one of the most expert network support companies for integrating email and messaging systems based on Microsoft Exchange 2000. Progent specializes in helping small companies get all the advantages of Microsoft Exchange Server 2000 under common scenarios including upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 administration.
24-Hour Dynamics GP Great Plains Software Setup and Support
Great Plains Migration Remote Troubleshooting
Progent can show you how to prepare and implement an efficient migration to Dynamics GP so that you retain your data, strengthen your protection, enhance your analytics, take full advantage of Microsoft Office support, and reduce productivity interruption by creating and following a sensible migration strategy. Progent can also help educate new Dynamics GP users so you don't lose productivity. Progent can improve your company reports and management analytics by providing Crystal Reports help, FRx programming, and Microsoft Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to create custom line-of-business applications and eCommerce programs that work seamlessly with Microsoft Dynamics GP.
24-Hour MCSE Expert Certified Office Word VBA Integration Companies
Office Word and PDF Specialist
Progent's certified Office Word and Microsoft 365 Word consultants offer a broad selection of affordable online consulting services to help your organization to manage and troubleshoot your legacy Microsoft Word solution or assist you to migrate to a newer version of Office Word. Support available from Progent's experts include VBA software development, identifying and resolving compatibility issues between different releases of Word, integrating Word with different Office applications such as Office Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,network optimization for dependable. reliable cloud access, security and compliance support, smart phone integration, and online training sessions customized for your special requirements.
On-site Support Chief Information Officer
Cisco and Microsoft Certified CIO Technology Consulting Services
Progent can provide small businesses with an IT management expert who can function as a part-time CIO. This part-time CIO can provide long-term direction to help you deploy appropriate IT products to enhance business processes so they match better with your business goals. Your business can create and implement a well thought out information technology strategy without incurring the cost of a full-time senior IT executive.
Microsoft 365 IDFix Computer Consultants
Exchange Online and on-premises Exchange Remote Troubleshooting
Microsoft 365 Exchange Online lets you utilize cloud-resident servers, mailboxes and other Exchange infrastructure to lower hardware expense and administrative hassle. You can use Microsoft 365 Exchange Online to run all your mailboxes, or you can run a hybrid architecture that combines on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer budget-friendly remote technical support to help your small businesses to evaluate the potential advantages of Microsoft 365 Exchange Online, design a network topology that fits your business needs and budget, implement a non-disruptive move from your current Exchange organization to one that incorporates Exchange Online, train your management team and end users, and provide ongoing consulting and troubleshooting.
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Remote Workers Helpdesk Services Support and Help
Offsite Workers Helpdesk Computer Consultants
Progent offers small and mid-size organizations overflow or fully outsourced Help Desk call center support services for teleworkers.
Small Business Small Office Computer Consulting Services
Small Offices Small Business Computer Consulting Group
Progent delivers the services of Microsoft and Cisco-Certified IT consulting professionals to show clients affordable ways to help businesses maximize the benefits of Microsoft and Cisco technology. For networks that span from small offices to nationwide enterprises, Progent's expert engineers can help you enhance your network's e-mail architecture, protection, availability, throughput, and IT administration.
NetDocs and Exchange Consultancy
Specialists NetDocs Document Management System
NetDocuments (NetDocs) is a cloud-based document management system built specifically for legal workflows. Progent offers online access to NetDocuments consultants to help legal departments and law firms to design, configure, manage, optimize, or troubleshoot a document management system solution powered by NetDocuments.
ransomware removal and restore Consultant
Open Now Consulting ransomware cleanup and file restore
Progent's ransomware consultants can help you to evaluate your ransomware vulnerability, monitor and guard your network, help with settlement negotiations with a threat actor, and reconstruct a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Windows and Solaris Specialists
Setup and Support Windows, UNIX, Solaris
If your company computer system combines UNIX, Linux or Solaris platforms with Microsoft Windows, Progent can assist you to integrate your servers into a unified network that permits all your operating systems to run side by side for simple administration, transparent dataflow, high reliability, superior throughput, and strong security. Progent's UNIX/Linux/Solaris and Windows coexistence support services feature network architecture configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, remote network support and troubleshooting, on-site technical support, and Help Desk services.
Cisco PIX Upgrade Computer Engineer
Integration Cisco Firewalls
Cisco's PIX 500 firewalls have reached end of life and Cisco might not support these devices. Progent still offers consulting assistance for Cisco's PIX Series firewalls to help you with maintenance and Progent can in addition help you determine if you should adopt the latest firewall products from Cisco. Progent's Cisco technology specialists can help you plan and carry out a cost-effective migration to Cisco ASA 5500-X firewalls based on industry best practices.
24/7 Horizon3.ai NodeZero Threat Assessment Evaluation
Horizon3.ai NodeZero Threat Assessment Technical Support Services
Progent's certified cybersecurity consultants can run NodeZero-based penetration tests to make sure your security monitoring and protection systems and policies are correctly configured and effective.
Consulting for IT Service Firms Technology Consulting Services
Best Consulting Support for IT Service Providers Online Support Services
Progent's Reseller Program for IT Service Organizations lets you use Progent's information technology experts under your own service brand as a transparent extension of your network consulting staff.
Custom Microsoft Visual Basic Contract Programming Firm
Development Companies IIS
For custom program development, Progent can supply software design experts to produce business applications in areas such as commercial transaction webs, web development, Microsoft Dynamics packages including Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Access Report, or FRx Reports. Progent's experts can use Microsoft IIS to create company-specific eCommerce solutions based on Microsoft ASP.NET. Also, Progent offers expertise in a broad range of custom software development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also can provide expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Windows Server 2022 Secured-core server Network Engineer
Network Consultant Windows Server 2022 Storage Spaces Direct
Progent's certified Windows Server 2022 consultants can help your organization to plan and implement a cost-effective upgrade to Windows Server 2022 using an on-premises system architecture or a hybrid model that combines cloud-based Windows Server on Azure with a self-hosted implementation of Windows Server 2022.
SQL Server 2016 and VMWare Technical Support
Computer Consulting SQL Server 2016 Data Warehousing
SQL Server 2016 introduces major enhancements in performance, scale, security, availability, mobile computing support, and built-in BI. New features include PolyBase for processing SQL and NoSQ databases simultaneously for big data applications, Hadoop integration, Always Encrypted mode, Mobile Reports, and centralized control over on-premises and cloud resources. Progent's Microsoft-certified consulting team can provide online and onsite expertise to assist businesses of all sizes to configure, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and SCOM.
Remote Troubleshooting System Center 2016 and VMware Integration
MCSE Expert Certified System Center 2016 and Intune On-site Support
Microsoft System Center 2016 delivers major improvements in the management of hybrid cloud environments through advanced integration with Windows Server 2016, Windows 10 clients; seamless integration of multi-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better cloud support including closer integration with Intune for iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting team can provide advanced online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to design and configure a new implementation of System Center 2016, extend or optimize an existing one, migrate efficiently from a prior version of System Center, or troubleshoot your System Center solution.
Consult Egregor ransomware recovery
NotPetya ransomware recovery Professionals
Progent's ransomware consultants can help your business to assess your ransomware vulnerability, remotely monitor and guard your network, assist with settlement negotiations with a hacker, and rebuild an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
ProSight NinjaOne Server and Desktop RMM Consultant
NinjaOne Server and Desktop Monitoring and Reporting Consultant
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses advanced 24x7 remote monitoring and management technology to keep your IT system running at peak levels by checking the health of vital assets.
CISM Security Security Small Office Network Professionals
Small Business Online Troubleshooting
If you have a company information system with 10 to 50 desktop clients, Progent's network outsourcing services free your company from dependence on an individual independent service provider while giving you affordable and dependable access to high-quality technical support. By delivering IT support help when you require it, providing specialized expertise for critical technologies, offering value-added support such as automated network monitoring, and billing only for support you use, Progent offers you an affordable solution for maximizing the productivity of your small office network. Progent is the intelligent way for small organizations to build and support a reliable and safe information network and to benefit from fast access to the experienced help ordinarily restricted to enterprises who are able to afford a sizeable internal IT group.
24-Hour Windows 11 Migration Small Business Network Consultants
Microsoft Windows 11 Snap Layouts Consulting
Progent's Windows 11 consultants offer an array of services to support Windows 11 such as Microsoft 365 solutions, mobile device management and synchronization, at-home workforce connectivity, security and compliance, streamlined provisioning, and Help Desk Call Center support.
Palo Alto Networks VPN Cybersecurity Contractors
Palo Alto Networks PAN-OS Computer Security Specialist
Progent's Palo Alto Networks firewall consultants can show you how to select, configure, and manage Palo Alto Networks firewalls to create a next-generation cybersecurity solution that extends across your data center and cloud resources and guards all users anywhere with any device.
Antivirus Support and Integration
Postini Subscription
Email Guard by Postini offers continually updated spam and virus filtering, data filtering, and protection from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini partner and service firm. If your company is too small to qualify for a standard Postini license, you can still have access to Postini's Perimeter Manager technology through Progent's E-Mail Guard spam filtering and antivirus service program. Progent's expert email security professionals can help you develop an email protection strategy that incorporates antispam and anti-virus products and policies.
Hybrid Microsoft 365 and Exchange Technical Support Services
Microsoft 365 authentication Remote Support Services
Microsoft 365 Exchange Online allows you to use cloud-based servers, mailboxes and associated email infrastructure to lower hardware expense and administrative hassle. You can configure Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid architecture that incorporates on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consultants offer budget-friendly online support to assist your small businesses to assess the potential advantages of Microsoft 365 Exchange Online, design a solution that aligns with your business needs and budget, carry out a non-disruptive migration from your current Exchange organization to one that includes Exchange Online, train your IT team and users, and deliver ongoing consulting and technical support.
Services Documentation Professional
Service Database Help and Support
Progent uses an enterprise-class support reporting system that stores and formats detailed documentation for all billed support activities. Unlike some independent consultants or small service organizations who provide scant documentation or specifics of tasks performed, each service provided by Progent is tracked by full documentation. Each Progent consultant has use of the service documentation sent by every consultant to each client. The discipline of detailing and organizing service records results in more effective service and avoids a slew of common misfortunes such as when a service customer is virtually held hostage to a consultant who refuses to release vital service information.
Microsoft Expert Great Plains Migration Network Engineer
Dynamics GP Accounting Integration
Key features of Microsoft Dynamics GP accounting include a modular design that lets you license only the functionality you require, a standards-based foundation built on Microsoft technologies to safeguard your investment and offer a tightly interconnected environment, advanced reporting services that allow you to track all activities, income and spending and sales trends, integration with Microsoft Office to enable access to business information, the ability to integrate information from almost any database or workstation software into Microsoft Dynamics GP, and an open design that makes it possible to develop custom applications. Progent can show you how to set up and maintain a reliable, secure server and communications infrastructure to support Dynamics GP/Great Plains, and can provide expert GP consultants to help you convert the powerful features of Microsoft Dynamics GP/Great Plains accounting into a high-value business management solution.
Professional Radvision Telepresence
Top Ranked Tandberg Telepresence Engineer
Progent offers the expertise of a senior specialist with extensive hands-on experience configuring, maintaining, and enhancing video conferencing systems from top-tier vendors such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your internal network support group, your ISP, and your telepresence technology vendor to help your company maximize the business value of your telepresence ecosystem.
wireless IP phone security Online Support
wireless VoIP phone integration Support
Progent's wireless IP phone configuration and troubleshooting experts offer online and onsite assistance to help you build and maintain a Cisco wireless VoIP phone solution by providing integration services that range from debugging the set up of an IP phone or AP to providing project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of an entire campus.
Troubleshooting SharePoint 2016 Hybrid
SharePoint 2016 Data Loss Prevention Online Technical Support
Progent's Microsoft-certified consultants can provide economical remote and on-premises consulting expertise, software development, and troubleshooting support for organizations of all sizes who want to upgrade to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.
Extended Support Desk Computer Consultants
Immediate Co-managed Help Desk Online Consulting
Progent's Shared Help Desk service allows your business to share responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's large roster of veteran technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the leading shared PSA platform for handling service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Juniper SSG Series Gateway Consulting
Juniper SSG350M Router Consultant
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Cisco ASA 5500-X Firewall On-site Support
Computer Consultant Cisco PIX to ASA upgrade
Progent's certified Cisco network security consulting professionals offer high-level PIX and ASA Firewall consulting support including architecture, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and software policy enforcement, mutlivector attack defense, and secure connectivity services. Ranging from economical, plug-and-play desktop appliances for small and home offices to scalable enterprise-level products, Cisco PIX and ASA Firewalls offer a high level of security, performance, and high reliability for IT systems of all sizes. PIX and ASA Firewalls are based on a proven, specially designed platform, minimizing possible OS-specific security holes.
Microsoft Teams DLP Professional
Microsoft Teams Migration Support and Integration
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Windows Server 2016 VM Load Balancing Online Help
Network Consultant Windows Server 2016 upgrade
Progent's certified IT consultants can provide Windows Server 2016 migration consulting to assist organizations of all sizes to plan and implement an efficient move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can help you to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica, plus multi-domain failover clusters.
Private Cloud Hosting for Virtual Data Centers Consultant
ProSight Virtual Hosting Engineers
Progent's ProSight Virtual Hosting service combines advanced virtualization architecture, a world-class data center facility, and the technical support services of Progent's Microsoft-certified engineering team to provide small and midsize businesses with a complete information technology outsourcing solution that improves network dependability and protection, reduces management distraction, and saves money. With Progent's Private Cloud Hosting, a small or midsize company can have each of its operating system platforms and key application servers supported within a safe and reliable facility on a fast, high-availability virtual server configured and maintained by Progent's computer support professionals.
SQL 2008 Analysis Services Technology Professional
Open Now MS SQL Server 2008 Configuration
SQL Server 2008 delivers indispensable, standardized tools to computer experts and network users, reducing the complexity of creating, integrating, administering, and accessing company information and database applications on platforms ranging from handheld devices to enterprise information networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 call for an IT consulting firm with real-world expertise and broad knowledge in designing and building information-based, comprehensive business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft integration, assures you success in planning, deploying and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.
Remote Consulting SCCM 2012 Application Deployment
SCCM 2012 Remote Consulting
Progent's Microsoft-certified consultants can help your organization to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to Configuration Manager 2012 from an older device management platform or assist you to modify your current SCCM 2012 environment to accommodate your evolving business requirements. Also, Progent can assist you to build a software foundation that extracts the most value from SCCM 2012 by providing advanced consulting support for associated Microsoft platforms such as ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Microsoft Certified Expert SCCM 2016 Intune Integration Support
SCCM 2016 Security Technical Consultant
Configuration Manager 2016 automates software deployment across multiple sites, streamlines compliance settings management, keeps track of network assets, guards against company data leakage, performs health monitoring, enables secure end-user self service, and offers a single point of control for administering mixed-OS ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration experts can help businesses of any size with any aspect of designing, implementing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid environments.
Co-Location Technical Consultant
Colocation Support and Setup
Progent's data center IT services are intended for businesses with hardware housed at Internet Data Centers or data center co-location hosting facilities and in need of timely in-person service at the co-location site plus remote help from Microsoft and Cisco Premier experts. Progent provides a complete array of IDC and data center and colocation support services including network architecture analysis, Windows and UNIX server integration and maintenance, tech support for server and telecommunications infrastructure, design and deployment of non-stop systems, architecting and deploying layered security defenses, firewall configuration and support, designing load balancing solutions, and creating fault tolerant server cluster configurations.
After Hours Engineer Private Cloud Hosting for Virtual Data Centers
Virtual Server Private Cloud Hosting Consultancy
Progent's Private Cloud Hosting service offers comprehensive hosting of a small or mid-size organization's servers in a solution that gives the highest level of dependability and expandability and is in addition easy to move to any data center. Progent's Private Cloud Hosting services are based on mature virtualization technologies that enable small and midsize businesses with multi- platform environments to save significantly on the costs of capital equipment, system maintenance, and network management while achieving enterprise-class reliability and an unprecedented degree of vendor independence.
Microsoft Help Desk Integration Services
Top Quality Help Desk Process Remote Technical Support
The Contact Center support delivery structure adopted by Progent's Technical Response Center gives small organizations an efficient option to dependence on independent consultants by offering broad technical knowledge accessible to multiple support teams, optional 24x7 access to emergency help, fast escalation to top-level experts for solving the most intractable issues, service consistency and dependability, quick follow-up enforced by veteran service managers, a choice of convenient ways for initiating service tasks, plus excellent progress visibility enabled by ticket tracking and accessible through a web portal.
.NET macOS Integration Firm
.NET Application Designer
Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development environment and are able to create or update .NET apps quickly and at low cost.
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