Remote Network Management for Small and Midsize Businesses
ProSight Network Audits
One-time Network Audit and One Year of Monitoring
Additional Topics of Interest
MOM 2007 Support Services
Comprehensive Event Management Outsourcing
Progent's Microsoft-certified consultants have over a decade of experience designing, deploying, enhancing and troubleshooting System Center Operations Manager environments and offer organizations of all sizes expert online or onsite consulting services for SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network fabric as well as both Microsoft and third-party applications and services. In addition, Progent can deliver responsive remote or on-premises technical support to assist you to remediate critical problems uncovered by Microsoft SCOM 2012.
UNIX with Windows Outsourcing
Consult Windows and UNIX
If your office computer system combines UNIX, Linux or Sun Solaris platforms with Windows, Progent can help you to integrate your IT resources into a cohesive environment that permits all your OS platforms to run side by side for easy administration, seamless information exchange, high reliability, enhanced performance, and tight protection. Progent's UNIX/Linux/Solaris and Microsoft Windows coexistence assistance services feature network infrastructure integration and support, support for Windows services for UNIX, online network monitoring and management, online network help and troubleshooting, on-site technical support, and Help Desk Call Center outsourcing.
SCCM 2012 Application Deployment Online Support Services
SCCM 2012 Migration Technology Consulting Services
Progent can assist your organization to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to SCCM 2012 from a legacy device and application management platform or assist you to enhance your existing SCCM 2012 ecosystem to accommodate your changing business needs. In addition, Progent can assist you to create an infrastructure that extracts the most value from SCCM by delivering advanced consulting support for related Microsoft technologies including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and IIS.
24/7/365 Identity Authentication Integration Support
Two-factor Authentication (2FA) Consulting
Progent's Duo service plans incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation on iOS, Android, and other personal devices.
iPhone patch management Consult
Consultancy Software patch management
Progent's support services for patch management provide businesses of any size a versatile and cost-effective solution for assessing, validating, scheduling, applying, and tracking software and firmware updates to your servers, endpoints printers, network infrastructure appliances such as routers and wireless APs, and IoT devices like sensors and robotics.
Windows 2003 Server Online Support
Windows Server 2003 Services
Progent's certified Windows Server 2003 consultants can provide computer help and IT consulting for the entire line of Microsoft .NET Servers, Microsoft Windows Server 2003, and Windows Server 2000. Progent's Microsoft Windows Server 2003 migration, configuration, update, and support offerings include system design, deployment, project management, on-site and remote network support and repair, Call Center outsourcing, CISM-certified security consulting, comprehensive outsourcing, and expert co-sourcing.
Exchange 2007 IT Consulting
Exchange 2007 Support Outsourcing
Progent's Microsoft certified consultants can show you how to define and implement a smooth in-place Exchange Server 2007 migration plan that avoids network disruption, reduces ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multi-server or multi-site upgrades, Progent has the experience to complete your move quickly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and consulting offerings include expertise with the integration of third-party add-ons to Microsoft Exchange Server 2007 that are in keeping with your business goals.
Award Winning Google Cloud IAM Professional
Specialist Google Cloud Security
Progent offers cost-effective remote and on-premises support to help businesses of any size to migrate any portion of their core IT infrastructure to Google Cloud Platform services. This can save time and equipment expense and allow the use of Google's state-of-the-art AI and machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, architectural design, testing, configuration, administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance.
Certified Cybersecurity Management Specialist
CISM Certified Cybersecurity Management Professional
Progent can provide the expertise of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization defines the basic competencies and international standards of skill that IT security professionals are required to learn. CISM provides business management the confidence that those who have qualified for their CISM credential possess the experience and capability to provide efficient security administration and consulting services.
An index of content::
Immediate ProSight Email Security Gateway Professionals
Email Guard DLP Consultancy
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to deliver web-based management and world-class protection for all your email traffic. The powerful structure of Progent's Email Guard combines cloud-based filtering with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and keeps most threats from reaching your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a further level of inspection for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The onsite security gateway can also help Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter.
Duo Identity Verification Professionals
Remote Duo Zero Trust Cybersecurity Remote Technical Support
Progent's Duo service plans incorporate Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity verification with iOS, Google Android, and other personal devices.
At Home Employees Cloud Integration Remote Support Services
Remote Workforce Cloud Integration On-site Support
Progent can help small and medium-size businesses to set up their home-based employees with reliable integration with public cloud resources.
Biggest Computer Support For Small Offices Microsoft Windows 2022
Remote Microsoft Sharepoint Server 2016 Consultancy Firms
Progent's Microsoft-certified experts offer network help and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent’s support team can help you design, integrate, maintain and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Exchange Server, SharePoint, Hyper-V, Lync Server, Project Server, and Microsoft System Center Operations Manager.
ProSight Virtual Server Private Cloud Hosting Engineer
Immediate ProSight Small Business Private Clouds Consultants
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small organization's production servers in a solution that delivers the highest degree of dependability and expandability and is also easy to migrate to another host. ProSight Virtual Hosting options are built upon proven virtualization technologies that enable small and midsize companies with mixed- platform IT systems to save significantly on the expense of capital investments, infrastructure support, and network management while benefiting from enterprise-class reliability and an unmatched level of vendor independence.
Dynamics GP Great Plains Software Online Support
Microsoft Dynamics GP ERP Remote Support Services
Microsoft Dynamics GP/Great Plains 2010 software is a full-featured business management solution that unifies data and operations throughout your company, interfaces seamlessly with other applications, and connects workers, clients and suppliers unrestricted by time or place. Created for small to mid-size businesses, Dynamics GP 2010 and Dynamics GP Version 10.0 provide capability for accounting, management reporting, project management, inventory and order processing, eCommerce, HRM, customer relationship management, field force automation, manufacturing, retail management, and web-based business services. Progent can show you how to set up and maintain a robust, protected computer and network environment to support Microsoft Great Plains, and can give you access to expert Great Plains consultants to help your business benefit from the full power of Dynamics GP 2010.
Monitoring and Reporting Professionals
Support Services Monitoring and Reporting
Even if your business has a minimal computer services staff and a limited IT budget, your information network can still feature the same high reliability and responsiveness that once required a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified network consultants, the most recent network management products for proactive monitoring and alerts, and economical service programs such as a help desk call center to keep your vital network applications and servers up and running.
Remote Support Services Identity Verification
Duo Multi-factor Authentication Network Consultant
Progent's Duo managed services incorporate Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication. Duo enables single-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.
Support Services Microsoft Exchange
Microsoft Exchange 2007 Professionals
Progent's Microsoft certified support team can show you how to design and implement an efficient in-place Microsoft Exchange 2007 upgrade strategy that avoids productivity disruption, reduces long-term service demands, and makes your Exchange 2007 Server easy to manage. For complicated multiple server or multi-site upgrades, Progent offers the background to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting services include expertise with the integration of third-party add-ons to Exchange Server 2007 that are best aligned to your business goals.
Urgent Remote Support Services Service Database
Service Database Help and Support
Progent uses a sophisticated support reporting system that records and formats complete documentation for all billed support activities. Unlike many independent consultants or small service firms who provide scant documentation or details of services done, each service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the support reports transmitted by each consultant to each client. The practice of documenting and archiving service records results in more efficient support and eliminates a slew of common problems such as when a support client is virtually held captive to a consultant who won’t let go of the keys to the kingdom.
Technology Professional CRISC Risk and Information Systems Control
CRISC Certified Network Risk and Information Systems Control Architect Professional
Progent offers the guidance of a CRISC-certified risk management expert to assist you to design and implement an enterprise risk management strategy based on leading practices promoted by CRISC and crafted to align with your organization's risk tolerance, business goals, and budgetary guidelines.
ProSight Private Cloud Hosting Services Specialist
Virtual Machine Hosting Professionals
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small organization's production servers in an environment that gives the maximum level of dependability and scalability and is also simple to migrate to another host. ProSight Virtual Hosting and management services are built upon proven virtualization technologies that enable small companies with multi- platform environments to economize significantly on the costs of capital equipment, system support, and network administration while achieving enterprise-class fault tolerance and an unmatched level of vendor independence.
Server One-On-One Training
Network Training
Progent practices information transfer from Progent's consultants to customers. By teaching clients to resolve problems that are within their comfort zone, Progent can focus on offering hard-to-find skills where Progent faces few competitors. Mid-size businesses who utilize trusted freelance service providers or who maintain in-house IT personnel benefit when Progent passes on information about critical technology and tested processes to make their networks more robust, protected, and productive.
Remote Server Management Cards Consultant
Consultant Peppercon eRIC
Remote management cards give network administrators complete control of a server without the requirement for an on-site visit. Using remote management cards, all console screen data plus keyboard and mouse functionality are transferred to an off-site session to an IT professional who can be situated anywhere in the world. Progent's Microsoft and Cisco certified consultants can help you to plan, implement, and manage a fault-tolerant business network that incorporates remote management cards and Progent can use these remote management cards to provide low-cost remote technical assistance. Progent has experience with a number of remote server management cards such as Aten remote server management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon eRIC remote server management cards.
Computer Support Help Desk Services Onsite Technical Support
Call Desk Management Services Support and Setup
Progent's Standard Help Desk Services offer a comprehensive solution that manages all aspects of remote desktop support from service requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Support services are offered at a significant discount off Progent's regular Level 1 desktop support rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to resolve challenging issues.
Desktop Help Desk Services Help and Support
Emergency Service Desk Outsourcing Support Consultants
Progent’s Shared Help Desk service allows your IT organization to share responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's roster of certified desktop support technicians and subject matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the top shared PSA platform for managing service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Anti-Spam Technology
Technology Antispam
E-Mail Guard is Progent's affordable antispam and antivirus managed service that gives small businesses enterprise-quality protection from spam, viruses, directory harvesting, and other varieties of email-borne assaults on computer systems. E-Mail Guard is based on Postini's Perimeter Manager, a comprehensive suite of web-managed spam filtering and virus defense services that defuse email attacks before they can breech the company firewall. Perimeter Manager also lets administrators track and manage their email systems, irrespective of server platform, hardware technology, or geographic location.
Comprehensive Event Management Integration Services
Support Outsourcing Operations Manager
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, implementing, enhancing and troubleshooting System Center Operations Manager solutions and offer companies of any size advanced online or on-premises consulting services for SCOM 2012. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to watch over your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to import and customize Microsoft SCOM 2012 management packs according to industry best practices for tracking network fabric and Microsoft and 3rd-party applications and services. Also, Progent can provide fast online or on-premises technical support to help you to remediate critical problems detected by System Center 2012 Operations Manager.
Microsoft Office SharePoint Server 2019 Integration Support
SharePoint Server 2010 Support and Help
Progent’s Microsoft-certified consultants offer small and midsize companies computer consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for efficiently connecting people, teams and data. SharePoint Portal Server provides a common location for your employees or clients to access, manage, share and interact with useful information, documents, and software and to interact with one another. It enables faster and more intelligent decisions, more efficient sharing across groups and more streamlined business processes. The main objective of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of information accessible within and outside an organization. Windows SharePoint Services connect workers, clients, teams and major tasks with the knowledge they’ve developed in a way that makes data convenient to find, retrieve and re-use.
Microsoft Windows Information Technology Management
Microsoft Office 2000 Configuration Services
Progent’s IT outsourcing services offer budget-friendly computer support for small companies. Whether it involves planning network architecture, creating an internal Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your network, or building an on-line eCommerce solution, outsourcing your network technical services can reduce expenses and minimize risks, permitting network support budgets to increase in a more linear and controlled fashion than is possible by building up a large, all-purpose in-house IT staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can enable you to build a protected and robust network architecture for your critical business software based on Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Microsoft Windows 2008 R2 Professional
Windows Server 2008 R2 Network Consulting
Windows Server 2008 R2 features outstanding levels of performance, security, availability, expandability, and versatility that improve output of on-site, branch office, and mobile workers. Progent's Microsoft-certified professionals can provide affordable online engineering, troubleshooting, and education services to help you to design, execute, and maintain Windows Server 2008 R2 to add substantial business value to your network.
Microsoft and Cisco Certified Expert Outsourced Programming Amazon MWS development
Largest Amazon MWS integration Design Firms
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales, merchants can broaden their reach, reduce their cost of sales, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and speed up your return on investment.
Hybrid Microsoft 365 Exchange integration Computer Consultant
Microsoft 365 AD FS Integration
Microsoft supports transparent hybrid ecosystems that combine Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have certain Exchange mailboxes hosted at your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any phase of planning, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can deliver occasional expertise to help you resolve stubborn technical issues and also can provide extensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange solution is carried out on time and within budget.
ransomware cleanup and recovery Technology Professional
Consulting ransomware removal and restore
Progent's experienced ransomware recovery consultants can help you to rebuild an IT network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Cisco SIP Trunking Consultant Services
Immediate Onsite Technical Support Cisco SIP Integration
Progent's Cisco CCIE-certified SIP integration experts can help organizations of any size to design, integrate, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and offer cost-effective remote or onsite expertise to assist companies to migrate efficiently to a modern unified communications network that offers accelerated ROI. Progent's certified Microsoft collaboration experts can assist you to configure connections between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business Server or Lync for access to a SIP PSTN trunk.
Remote Microsoft Consulting Best Practices Network Management
Access to External Support Databases Computer Consultant
Progent’s staff of Microsoft and Cisco Premier Certified consultants average more than a decade of hands-on professional experience, at the front lines of IT support, performing a wide variety of technical tasks for a large mix of customers. Each Progent consultant shares a proven collection of personal best practices which are combined into shared best practices training that Progent teaches its consulting staff. This ensures that you get not only expert technical skills, but also a consultant with proven approaches for using technical knowledge to resolve actual IT problems quickly.
Support SQL Server Management Studio
SQL Server 2014 and Hyper-V Technology Consulting
Microsoft SQL Server 2014 incorporates significant improvements in critical areas such as performance, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that operates transparently across all workloads including OLTP, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and onsite services such as system design, configuration, administration, troubleshooting, and software development expertise to enable organizations of all sizes to achieve fast return from their SQL Server 2014 investment.
Amazon MWS programming Programming Firm
Microsoft Amazon MWS integration training Contract Programmer
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales, merchants can expand their market, lower their operating costs, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and speed up your return on investment.
SyteLine Technology Professional
Infor SyteLine CloudSuite Development Consulting Services
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that incorporates over a quarter century of background helping manufacturing and service organizations to simplify complex supply chains and improve the efficiency of key business processes in order to bring products to market fast and adhere to customer commitments dependably. Progent can provide the expertise of an ERP consultant with more than 20 years of experience with the SyteLine/CloudSuite Industrial product family. Progent offers remote or onsite consulting that can range from occasional advice to end-to-end solution planning and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, CPQ, web site integration, technical support, data conversion, Excel and SQL integration, disaster recovery planning, and DBA services.
Computer Network Consulting company Small Business
Small Business Maintenance
Progent offers organizations of all sizes enterprise-class network online or on-premises consulting services for information systems powered by Microsoft Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consulting experts also can provide security expertise for businesses varying in size from the small office to the worldwide enterprise.
Enterprise Active Directory On-site and Remote Support
Remote Branch Office Information Technology Consultants
For large organizations, Progent can supplement in-house IT staffs by offering world-class background in deploying key Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server help. For the nationwide or global businesses with branches, Progent can act as a seamless local supplement of corporate network management. Progent’s enterprise support services include corporate-wide security, online branch office support, network design, Sarbox conformance, project planning, and top-level support for multiple location office environments based on Enterprise Windows 2000. Progent can offer field engineers and specialists to help with a campus move or office move, or a system architect to assist with setting up or using an Internet Data Center or Hosting Facility.
Immediate Google Cloud hybrid solutions Specialist
Emergency Microsoft Expert Hybrid cloud Technology Professional
Progent offers advanced online consulting support to help organizations connect their networks with leading public clouds including Azure and Amazon AWS. Progent can assist your it team to plan and manage hybrid ecosystems that support Windows and Linux operating systems and applications in either cloud-centric systems or in hybrid topologies that seamlessly combine physical IT assets along with cloud services. To help you to integrate cloud services with physical datacenters, Progent can provide a variety of cloud migration services such as Microsoft Azure hybrid cloud design and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has over 15 years of background delivering high-level consulting services remotely, and Progent can help you complete your cloud integration projects quickly and affordably.
SonicWall NSA 5650 Firewall Firewall Configure
Information systems Security Outsourcing SonicWall NSA 5650 Firewall
Progent's certified SonicWall firewall consultants can show you how to deploy, manage, and troubleshoot SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified cybersecurity experts can help you incorporate SonicWall security gateways into a complete security solution and design protection into your corporate operations.
System Center 2016 Disaster Recovery Consultant Services
24-Hour Support and Help SCSM 2016
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, deploying, enhancing and fixing Microsoft SCOM environments and can provide organizations of all sizes advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that provides the performance and resilience required to monitor your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent can also help you to install and set up Microsoft SCOM 2012 management packs according to leading practices for monitoring network fabric and both Microsoft and third-party applications and services. Also, Progent can deliver fast online or on-premises technical support to help you to fix serious problems uncovered by Microsoft SCOM 2012.
Technical Consultant Tracking Service Costs
Tracking Service Costs IT Consultants
Progent uses a sophisticated service reporting system that stores and formats complete documentation for all billed services. Unlike many freelance consultants or local service organizations who offer scant documentation or details of tasks performed, every service delivered by Progent is accompanied by full documentation. Each Progent staff member has use of the service reports transmitted by each staff member to every client. The practice of detailing and organizing service records allows more effective support and eliminates a slew of common misfortunes such as when a support client is effectively held captive to a consultant who won’t release vital service information.
Technical Support Services SQL Server 2017 Graph
SQL Server 2017 Express Onsite Technical Support
Progent's Microsoft-certified SQL Server 2017 experts can help you to assess the business benefits of upgrading to SQL Server 2017 and can assist your organization to plan and implement an efficient migration of your databases and applications to any network architecture including local, cloud-based, or hybrid. Progent's SQL Server experts can provide remote or onsite support services ranging from on-demand architecture assessment or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 initiative is successfully completed on time and within budget.
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