Progent has two decades of experience helping small and medium-size companies to plan, implement, optimize, manage, and troubleshoot computer networks that support telecommuters.
For help creating, enhancing, or repairing applications for Microsoft Windows, any version of Linux, or the Web, Progent's team of programmers, relational database architects, and software project managers can help ensure you get the project completed on time and within your budget. Progent's seasoned software developers offer cost-effective and expert remote consulting for projects as simple as writing Vidual Basic scripts for Excel or as challenging as rolling out line-of-business database applications based on Microsoft SQL Server ,Oracle, or MySQL.
Our compensation structure is based on contribution, so similar to working as an independent contractor, your income is directly driven by your work effort. Certain Progent consultants focus on quality of life and elect to work at a more relaxed pace, utilizing our flexible calendar to follow individual pursuits such as hiking, motorcycle racing, snow boarding, surfing, vacations, or sharing free time with relatives and acquaintances. Other consultants take advantage of the chance to make major bucks via lots of effort and long hours. Progent fully supports both sides of the spectrum and any point in between.
Progent can provide the part-time or temporary assistance of a veteran CIO to provide a broad perspective to help your company pick and support network technology appropriate for your present needs and that can serve as a solid foundation for your future growth. Progent's part-time or temporary Chief Information Officer consulting services provide economic leverage to organizations who want to maximize the impact of their network expenditures but who are without the budget or hesitant to take on another executive-level position to their full-time staff. Since Progent is vendor-neutral, with a sizable staff of consultants certified to maintain all major operating systems and networking technologies plus a broad selection and business software, Progent is in an ideal position to offer objective recommendations along with advanced technical support for building and maintaining information solutions that fit the special requirements of your organization.
Progent's Windows consulting experts can assist organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from any earlier version of Windows. Remote and onsite evaluation and migration support for Windows 10 offered by Progent's experts include ROI estimates, project management, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud solutions, mobile management and synchronization, telecommuter connectivity, security and compliance, automated provisioning and administration, infrastructure optimization, Wi-Fi support, disaster recovery planning, webinar training for IT support personnel and users, and ongoing Call Center support services.
Progent's ProSight Virtual Hosting service offers complete hosting of a small organization's production servers in a solution that delivers the highest degree of availability and scalability and is in addition simple to transfer to any data center. ProSight Virtual Hosting options are built on proven virtualization technologies that allow small and midsize companies with multi- platform environments to economize dramatically on the costs of capital investments, infrastructure maintenance, and network administration while benefiting from enterprise-class reliability and an unprecedented level of vendor independence.
Progent's ransomware experts can assist your business to assess your ransomware vulnerability, remotely monitor and guard your IT environment, assist with negotiating a settlement with a hacker, and reconstruct an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Progent offers Microsoft Windows Cluster Server support to help your organization deploy zero-downtime clustered servers that can provide 100% operation. Clustered Windows servers for non-stop networks include Windows Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster. By helping you build fault-tolerant clustered server environments powered by Windows Server Cluster 2003, Progent's Certified Windows experts ensure that your high availability server clusters are configured to maximize the competitive advantage of your IT system.
Server proliferation wreaks havoc on network budgets and administrative resources. Server consolidation via a virtual architecture promises lower total cost of ownership of servers and quicker return on investment, more efficient utilization of servers, streamlined operations, enhanced network availability, and easier management. Common uses for virtual servers include resource consolidation, low-cost hosts for line-of-business legacy applications running on obsolete operating systems, and inexpensive isolation of software development or pilot testing systems from on-line systems.
Progent's Cisco-Premier network consultants offer experienced PIX Firewall consulting services encompassing design, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector threat security, and safe access services. Extending from small, easy-to-install desktop devices for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls provide a healthy combination of security, performance and availability for business environments of all sizes. PIX firewalls are based on a proven, purpose-built operating system, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and connectivity services, including advanced application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible management solutions. Progent's Cisco consultants can show you how to select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior machine learning tools from SentinelOne to guard endpoint devices as well as servers and VMs against new malware assaults such as ransomware and file-less exploits, which easily get by traditional signature-matching AV products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a unified platform to manage the entire threat progression including protection, detection, mitigation, remediation, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats.
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small or mid-size company's production servers in an environment that gives the maximum degree of dependability and expandability and is also easy to migrate to another host. ProSight Virtual Hosting and management options are built on proven virtualization technologies that allow small and midsize businesses with mixed- platform environments to save dramatically on the costs of capital equipment, infrastructure support, and network administration while benefiting from world-class fault tolerance and an unprecedented degree of vendor independence.
Lync 2013, rebranded Skype for Business, enables businesses of all sizes to build a manageable and protected communications ecosystem that permits a BYOD computing style with instant messaging (IM), presence, web conferencing with app sharing and whiteboard, as well as IP-based and PSTN telephony across a broad assortment of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 experts and system architects can help your company to assess the business benefits of Lync 2013, design an in-house, cloud-based (via Microsoft Lync Online) or hybrid model appropriate for your current and future plans, deploy Lync Server 2013 so as to speed up your ROI, and provide custom webinar and onsite training to your management team and end users. Progent offers in-depth expertise in critical pieces of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to integrate Lync 2013 with key Microsoft 365 applications including Outlook and PowerPoint.
Progent's Test and Training Lab at the QTS Colocation Center can be used for piloting line-of-business applications, creating efficient system upgrade procedures, assessing and tuning performance, planning or verifying disaster recovery strategies, resolving compatibility problems, and establishing training systems for new products and technologies. For Progent customers without adequate internal resources to configure proper test systems, the lab reduces capital costs and technical risk and helps keep critical IT initiatives on schedule.
Progent's Microsoft-certified engineers can assist you to enhance your workstations from 32 to 64 bits. Progent can assist your company to understand the risks and advantages of upgrading to 64-bit desktop processing, plan an efficient upgrade strategy that minimizes operational disruptions, and deliver inexpensive, expert remote support to aid your organization to install 64-bit desktop software and application software on your current computers.
Progent's certified cybersecurity consultants can run NodeZero-based threat assessments to make sure your security defense tools and policies are correctly set up and effective.
Progent's Cisco Jabber consultants offer online or onsite support to help organizations of all sizes to plan, deploy, maintain, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide advanced expertise for all the technologies that make up building an end-to-end Cisco Jabber solution such as Cisco network devices and management software, Microsoft 365 apps, Windows and Mac computers, iOS and Android smartphones and tablets, SIP trunking, Wi-Fi networks, security and compliance, cloud integration, immersive telepresence systems, PBX systems, disaster recovery preparedness, and other pieces of a cohesive collaboration solution.
Progent offers several security packages designed to deliver larger enterprises an impartial and thorough security audit from a team of premier security consultants. All Progent's network security assessment packages feature a collection of procedures like automated scans from inside and from beyond your company security perimeter, professional analysis of scan results by certified security consultants, creation of a paper explaining the findings, plus an interactive concise executive outbrief and an in-depth interactive review for in-house network administrators.
Progent's Microsoft-certified consultants can deliver affordable remote and onsite support to implement your migration to Exchange 2010, generate comprehensive documentation of your new messaging environment, educate your IT team and users to get them ramped up rapidly on Exchange 2010, and provide continuing administrative consulting and technical help. Progent's consultants can also help you upgrade from Exchange 2010 to Exchange Server 2013 or Exchange 2016.
Progent's certified consultants can assist you you to evaluate the advantages of Windows Server 2008 for your business, develop test programs and migration plans, install Windows Server 2008 with your network environment and applications, train your IT staff how to run new management utilities, and deliver ongoing consulting and troubleshooting via budget-friendly alternatives including Contact Center service and remote technical support.
Microsoft System Center 2016 delivers important enhancements in the management of hybrid cloud environments by offering advanced integration with Windows Server 2016, Windows 10 clients; unified management of heterogeneous environments that include Linux, Microsoft Hyper-V and VMware; and expanded public and private cloud support including tighter integration with Intune for iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting team offers world-class online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and install a new implementation of System Center 2016, extend or optimize your current one, upgrade smoothly from an earlier version of System Center, or troubleshoot your System Center solution.
Progent's Symantec experts can assist you to maintain legacy Symantec firewall and VPN appliances such as the Symantec Raptor and VelociRaptor family or help you migrate to newer firewall/VPN technology. Progent can also help you create and implement a complete security strategy that can incorporate firewall and VPN appliances and software, outsourced security and network protection services, server and application monitoring software, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop source for on-going technical help, maintenance, education, and security consulting.
Progent's Check Point Software experts can help you select and configure Check Point Software Firewall utilities and appliances powered by Check Point Software's security platform to offer an affordable and efficient security solution for your business network. Progent can also show you how to configure other Check Point products including Check Point ZoneAlarm and Check Point Power-1 firewalls with security products from other vendors and provide a single source for on-going technical support, maintenance, training, and consulting services.
The Contact Center support model adopted by Progent's Technical Response Center gives small and midsize organizations an dependable option to reliance on independent service individuals by offering broad technical knowledge accessible to numerous engineering teams, optional round-the-clock access to emergency assistance, escalation capability to world-class experts for handling the most intractable issues, support consistency and dependability, prompt follow-up enforced by seasoned IT service managers, a choice of convenient techniques for initiating support tasks, plus a high level of process visibility enabled by trouble ticket tracking and available through a web-based portal.
Progent's consultants provide experience in multiple technologies related to mobile connectivity such as network architecture, wireless data synchronization, wireless protection, wireless email, Microsoft Windows Mobile, RIM Blackberry, and wireless software development. Progent's Microsoft and Cisco certified experts can save your company time and expense by applying their wireless background to show you how to select and integrate mobile networking solutions that make sense for your company. Progent can also optimize your IT architecture so that wireless appliances work more reliably.
Progent can help small and medium-size organizations to configure security defense systems and deliver mitigation expertise for work-from-home employees.
Progent makes use of the Flexential Tampa data center primarily to deliver private cloud hosting. Progent has a group of IT consultants based in the Tampa area, and Progent also offers online expertise from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and senior disaster recover preparedness consultants. Progent can also assist your business to design and implement a move to the Flexential facility by providing services like planning system architecture, recommending hardware, system setup and validation, troubleshooting, streamling online network management, and training your IT staff.
Progent's UNIX family consulting services provide small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of experience offers you a convenient single consulting firm to help you create and manage a protected and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows laptops and desktops.
Progent's Co-managed Call Center service allows your business to split the load for Help Desk services seamlessly between your IT team and Progent's nationwide pool of veteran desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the top shared professional services automation (PSA) tool for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Lync Server 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, as well as VoIP and public switched telephone network telephony. Microsoft Lync 2010 can extend the capability of Microsoft Exchange, SharePoint and Office desktop or Microsoft 365 and simplify management through integration with Windows AD. Lync can also reduce expenses by doing away with Voice-over-IP hardware and subscription services, PBX gear, or legacy video conferencing solutions. Progent's Microsoft-certified IM and Presence consultants offer online and on-premises support to help you to manage and troubleshoot your existing Lync 2010 environment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is the new release of the product. Progent can also help your organization to plan and carry out a smooth Skype for Business upgrade.
Progent's Microsoft-certified engineers can deliver affordable remote and onsite support to carry out your migration to Exchange 2010, generate thorough documentation of your new email system, train your IT team and users to get them up to speed quickly on Exchange 2010, and provide continuing administrative consulting and engineering support. Progent can also help you upgrade from Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
Progent's management team consists of seasoned veterans with years of experience delivering computer consulting, technical support, and long-term information system planning to organizations ranging from startups to Fortune 500 companies. Great support calls for great personnel, and Progent has put together a management team able to provide businesses with the best service value available anywhere.
Microsoft allows you to create seamless hybrid ecosystems that combine Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have some Exchange mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can assist your organization with any facet of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange network. Progent's Exchange specialists can provide occasional expertise to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange initiative is completed on time and on budget.
Progent's ProSight Email Guard uses the technology of leading data security vendors to provide web-based management and world-class security for all your inbound and outbound email. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This reduces your exposure to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a further level of analysis for incoming email. For outgoing email, the onsite security gateway provides AV and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email that originates and ends within your security perimeter.
With virtual servers, businesses are able to operate many virtual servers on a single actual server. Virtualization technology allows IT organizations to enjoy all the benefits of server isolation, while avoiding the expense associated with purchasing extra server hardware. Virtual servers are also the critical technology for building private clouds, which offer major benefits such as reducing the costs of hardware, facilities, and management while improving information protection, system availability, and recoverability. Other key server management technologies are network monitoring software, Microsoft WSUS, and remote server management hardware. Progent's professional server management consultants can help you with all aspects of server virtualization and administration to allow your business to contain costs and conserve time.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to halt the progress of an ongoing ransomware breach. Call 800-462-8800
Progent can provide a wide array of economical remote and onsite support services to assist your business to configure, manage, and debug workstations and handhelds based on Microsoft Windows, macOS/OS X, Apple iOS, Google Android, or Linux.
Progent's Duo managed services incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo enables one-tap identity verification on iOS, Google Android, and other personal devices.
Microsoft Virtual Server, run on the Windows Server operating system and powered by software first produced by Connectix, delivers the power necessary to carry out hardware reduction, software migration, and server isolation projects through virtualization techniques in an enterprise-class IT environment with high scalability, manageability, and reliability. Microsoft has targeted Virtual Server at companies who want to improve operational efficiency in application programming and testing, upgrading from outdated line-of-business applications, and server consolidation. Progent's professional Virtual Server experts can assist your business to evaluate and integrate Microsoft Virtual Server 2005.
If your company is producing UNIX or Linux software in an environment that has Windows-based processors, desktops, and office productivity products, Progent offers full-service network support outsourcing that allows you to concentrate on your field of high-value know-how without the constant hassle of maintaining your company information system. By using automated network monitoring and by delivering online and on-site support when your business needs it, Progent represents an economical alternative for maintaining an information system that provides high reliability, protection, and performance. Progent's developer support offerings include comprehensive information technology outsourcing, virtual server infrastructure, online and on-site support and repair, 24x7 monitoring, and Helpdesk outsourcing.
Progent's Mac networking engineers can assist you with a broad array of system foundation issues including network architecture, remote and mobile connectivity, internetwork communication, security, and new technologies such as VoIP and high-speed wireless connectivity. For company networks based exclusively on Apple Mac OS X or for environments that use a mix of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the knowledge and depth to deal with the complexity of designing, integrating, and supporting a system architecture that is robust, secure, efficient and supportive of your business objectives. Progent can show you how to deploy Apple's Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Xsan storage area network solution. Progent can also give you access to skilled professionals to help you with Cisco routers and switches.