E-Mail Guard is Progent's economical spam filtering and antivirus service that gives small companies enterprise-quality protection against spam, viruses, DHA attacks, and other forms of e-mail-based assaults on computer networks. E-Mail Guard is based on Postini's Perimeter Manager, a comprehensive suite of web-managed anti-spam and virus protection services that stop email attacks before they are able to breech the corporate firewall. Perimeter Manager also allows administrators track and control their e-mail systems, irrespective of server vendor, hardware type, or data center location.
Nexus switches are engineered to provide the performance, scale, dependability, virtualization support, density, security and manageability required to act as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch consultants are available to provide remote and onsite consulting expertise to help you to create an optimal network topology, build test systems to validate your network design, deploy Nexus switches, create and implement effective policies, perform security and compliance evaluations, set up advanced monitoring, consolidate resources through virtualization, analyze and repair switching and routing issues, maximize performance, perform capacity planning, and set up the powerful zero-downtime features incorporated into Cisco's Nexus family of switches. Progent's consultants can also assist your business to migrate efficiently from legacy Nexus switches or Cisco Catalyst switches to current Nexus switches.
Progent provides national remote help and troubleshooting services for businesses that run Apple macOS and OS X environments or whose information systems include a mix of Apple Mac and Microsoft Windows products. Progent's experts can provide Apple macOS and OS X clients a variety of services such as desktop support, migration to the most recent edition of macOS from other earlier editions of macOS or OS X, plus help with Mac application software. Progent can also help your business with iPhone and iPad integration and management, or moving to Apple's iCloud. Remote technical support offers maximum leverage for your IT budget by protecting client productivity and shortening the hours charged for computer repair services. Sophisticated remote access technology and skilled technicians and consultants combine to enable Progent to handle most network problems without wasting time and expense by going to your site. In most of situations your IT problems can be remediated by telephone or through a mix of phone help and online network analysis. Progent can put you in touch with Cisco certified CCIE network experts and CISSP premier security professionals to help you with the most difficult network problems.
Progent is convinced that a carefully architected and executed information system is a vital factor for accelerating any firm's success, and Progent applies this philosophy in our corporate system infrastructure. We have created a zero-downtime virtual office network that allows Progent's in-house engineers and certified contractors to offer rapid and efficient support, collaborate easily on challenging jobs, and gain from professional and personal maturity by being a member of a dynamic company culture of personal drive and freedom.
Progent's Cisco CCIE-certified SIP infrastructure consultants can assist you to design, deploy, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and can provide affordable online or onsite support to assist companies to migrate smoothly to a modern communications ecosystem that offers accelerated return on investment. Progent's certified Microsoft collaboration consultants can help you to establish connections between Cisco's CUBE SBC and Microsoft's rich media platforms such as Skype for Business and Lync for access to a SIP-based IP PSTN trunk.
Progent's Citrix experts can assist you to evaluate the potential business benefits of the various versions of Citrix Essentials for Hyper-V, assist you to use Citrix administration utilities with your Microsoft Hyper-V environment, and demonstrate to you how you can use Citrix Essentials to improve the responsiveness, uptime, flexibility, and fault tolerance of your virtual environment while reducing the cost of equipment and operations and simplifying administrative processes.
Microsoft Office Communications Server delivers IM and presence in an extensible, enterprise-grade solution offering advanced security, transparent compatibility with popular Microsoft software, an expandable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server allows lower costs and improved business efficiencies, enhanced individual productivity, and stronger intellectual property security. MS Office Communications Server 2007 has been superseded by Lync, which itself has been replaced by Skype for Business. Progent's certified IM and Presence consultants offer remote and on-premises support and mediation services for your Office Communications Server deployment and can assist you to assess the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also help you to design and implement a smooth upgrade that will add business value to your information network
Progent's Microsoft-certified experts offer computer help and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progentís consulting team can show you how to plan, deploy, troubleshoot and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint Server, Windows Hyper-V, Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
Microsoft supports transparent hybrid networks that integrate Office 365 and on-premises Exchange systems. This permits you to have certain mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can help you with any facet of designing, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can deliver occasional expertise to help you through challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is carried out on time and within budget.
Progent's certified SQL Server 2019 experts can help you to assess the advantages for upgrading to SQL Server 2019 and can deliver rapid remote or onsite access to consulting experts in system design and deployment, software development, database administration, and network security.
Progentís Co-managed Help Desk service makes it possible for your IT organization to share responsibilities for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of certified technical support technicians and matter experts (SMEs). Progentís Help Desk Co-management service is an advanced support solution based on the leading shared PSA tool for handling service requests, ticketing, ownership, progress tracking, and metrics.
Progentís team of Microsoft and Cisco Premier Certified experts average longer than a decade of hands-on professional background, at the forefront of IT support, executing a broad variety of IT projects for an extensive mix of clients. Each Progent support professional shares a refined set of individual best practices which are incorporated into company-wide best practices standards that Progent instills in its consulting personnel. This guarantees that you get not just world-class technical skills, but also a support engineer with proven approaches for using technical knowledge to resolve actual network problems efficiently.
Progent's Microsoft-certified consultants can provide remote and onsite expertise for companies of any size to evaluate the costs/benefits of migrating to Microsoft Skype for Business from any version of Microsoft Lync Server or Office Communications Server. Progent can assist your business to design an on-premises, cloud or hybrid topology; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office; configure HA solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate other communication systems like Cisco Video Interop Server. Progent's certified data security consultants can help you design and verify a security environment for your Skype for Business solution that is compliant with regulatory requirements.
Progent's Juniper-authorized NetScreen engineer can assist your company to configure and optimize NetScreen 5000 series routers, migrate from previous NetScreen devices to the latest Juniper products, and repair network infrastructure problems in all-Juniper or mixed-vendor systems.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience developing ISA Server-based security solutions for IT networks with multiple offices, mobile workers, and line-of-business eCommerce applications. Progent's ISA Firewall experts can assist your company in designing and implementing a configuration of ISA 2000 Server or ISA Server 2004 that meets your information protection requirements without overly restricting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progentís Technical Response Center (TRC) provides affordable national extended hours remote assistance for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers provide extended hours telephone support and remote secure network connection to troubleshoot and repair network problems rapidly and economically.
Progent's certified professionals provide computer support and IT consulting services for Microsoft Exchange Server 2003, Microsoft Windows Server 2003, and for the entire family of Microsoft server platforms. Progent's upgrade, integration, management, and support services for Microsoft Exchange Server 2003 include planning, installation, project management, onsite and off-site technical support, Help Desk outsourcing, certified security consulting, and full-service IT outsourcing.
Progentís IT outsourcing packages offer budget-friendly network consulting for small companies. Whether it includes designing network infrastructure, setting up an in-house Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your network, or developing an on-line eCommerce application, outsourcing your network engineering services can reduce costs and eliminate risks, permitting network service expenses to grow in a more moderate and manageable manner than is possible by building up a large, all-purpose in-house IT staff. Progentís Outsourcing White Paper and datasheets tell you how Progent can help you create a secure and highly available network foundation for your vital business software based on Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Microsoft CRM helps mid-market companies build positive client interactions. Built-in Sales and Customer Service components enable in-house staff to share information to help promote sales success and deliver steady, effective customer service. Progent can configure the optimal network environment, including local and offsite wireless access, to back MS CRM, and Progent's Experts Team can supply your company with a certified MS CRM consultant who can help you combine Microsoft Dynamics CRM with your sales or customer support databases.
Network monitoring commonly consists of observing a system's resource usage to help uncover data traffic backups or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring tools that work under Linux or UNIX and can be deployed to monitor mixed-platform networks where Linux and Windows operate together. Progent's system integration consultants can help you take advantage of both these tools to tune and repair your network. Progent's UNIX consulting professionals offer small businesses and programmers help with managing and servicing UNIX and Linux networks that work with Microsoft-based technology.
Progent's certified database application developers offer businesses of any size remote DBA and programming services for leading database products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Consulting support offered by Progent include installation and integration, database architecture and programming, administration services, replication solutions, storage management, performance tuning, migration, security and compliance, backup/restore options, problem solving, and webinar training.