Microsoft SQL Server 2005 delivers powerful, familiar tools to IT experts as well as to network users, reducing the difficulty of designing, deploying, managing, and accessing enterprise data and analytical applications on platforms ranging from mobile devices to enterprise information networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consultant with hands-on expertise and broad knowledge in designing and building information-based, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Progent can help your organization to design an upgrade to Teams from Skype for Business and configure, manage, and troubleshoot a cloud-based or mixed deployment of Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your phone system.
Progent's expertise providing Microsoft .NET support and SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer platforms enable Progent to design custom mission-critical applications and eCommerce solutions that operate transparently with Dynamics GP Software. Progent's Dynamics GP reporting consultants can help you design reports that let you analyze your business more thoroughly, transforming raw data into valuable insights into your business.
For small and midsize businesses, computer security and compliance can be too complex to master but too dangerous to overlook. The world's largest institutions have been hacked, and the top cloud service providers have on occasion been taken down. It looks as though there's no place to hide. Progent makes it affordable for small and midsize companies to implement critical IT security tasks successfully by providing the benefit of billable time to the closest minute without any minimum charge for online support. This means you have access to a seasoned computer consultant to provide precisely the knowledge you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist your business with any level of network security including vulnerability assessments, malware defense and recovery, spam and email content filtering, email data loss and data leak protection, regulatory compliance reporting, and designing a comprehensive security strategy.
Progent's Microsoft-certified consultants offer advanced expertise in deploying, operating and debugging all versions of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can deliver a wide variety of cost-effective online support services following industry best practices to assist organizations of all sizes to get all the advantages of this powerful platform. Support services offered by Progent include solution design, software configuration and migration, strategies for safe file and status sharing among local and offsite users, network infrastructure optimization, and specialized online training.
If your business network mixes Solaris technology with Windows, Progent can help you to incorporate your servers into a unified network that allows all your OS platforms to run side by side for easy management, seamless information exchange, high availability, enhanced performance, and tight protection. Progent's Sun Solaris and Windows integration assistance services include IT architecture integration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote network support and repair, in-person technical support, and Helpdesk support.
The Certified Information Systems Auditor accreditation is a prestigious qualification that represents mastery in information system security audit and control. Accredited by the American National Standards Institute, the CISA accreditation requires that candidates undergo an extensive test administered by the ISACA professional association. Progent offers the services of a CISA-Premier Cybersecurity audit professional able to assist businesses in the fields of IS audit services, IT administration, systems and architecture ROI, information technology support, safeguarding of data assets, and disaster recovery preparedness.
Progent offers the services of a CRISC-certified risk management expert to help your company to plan and deploy an enterprise risk management strategy based on leading practices identified by CRISC and geared to match your organization's risk tolerance, business goals, and budgetary guidelines.
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based machine learning technology by SentinelOne to guard endpoints and physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily escape traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a unified platform to address the complete threat progression including filtering, identification, containment, remediation, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats.
Progent's Data Center consultants can help you select high availability data centers that meet the particular needs of your company. Fault tolerant colocation sites are especially attractive to small organizations because of their affordability and convenience compared to pursuing a do-it-yourself approach. Attempting to create an in-house data center that offers even a minimum level of fault tolerance is too costly for the majority of small companies. Progent is ready to show you how to reap all the advantages of non-stop data centers and 24x7 colo sites by providing a complete range of consulting and support services.
Progent's Shared Help Desk service allows your IT organization to share the load for Help Desk services transparently between your IT staff and Progent's large roster of veteran technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the leading shared PSA tool for handling service requests, ticketing, responsibility, status tracking, and metrics.
Remote management cards offer network managers complete control of a server without the requirement for an on-site presence. Using these server management cards, all console screen data plus keyboard and mouse functionality are transferred to a remote session to a support expert who can be situated anywhere in the world. Progent's Microsoft and Cisco certified engineers can assist you to design, implement, and support a high-availability business network that includes remote server management cards and Progent can use these remote management cards to deliver low-cost off-site technical help. Progent has experience with a variety of remote management cards such as Aten IP9001 remote server management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote management cards.
Dynamics GP software includes analysis and reporting capabilities that allow you to track all operations, revenues and expenses, and market patterns with built-in drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP reporting support services can help you design reports that allow you to analyze your business more completely, converting uncooked data into valuable business information. Progent is able to enhance your reporting and analytics by providing Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to delivering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and programming design with VBasic, XML and other tools in order to deliver specialized business application development and eCommerce solutions that work transparently with Dynamics GP/Great Plains.
Progent's UNIX platform consulting services offer small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience provides you with a convenient one-stop consulting firm to show you how to build and maintain a protected and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's Cisco Meraki Wi-Fi access point consultants provide online and onsite support services to help organizations of any size to design, install, maintain, upgrade or repair Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist you to set up and manage Meraki-based Wi-Fi networks for sites that can range from a telecommuter's home or a branch office to a campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco technology such as switches, routers and firewalls to build a cohesive ecosystem that delivers the same access, responsiveness, security, ease of management and availability for wired and Wi-Fi users irrespective of their location or device.
Progent's Microsoft-certified engineers can provide affordable online and on-premises support to carry out your upgrade to Microsoft Exchange 2010, generate thorough documentation of your upgraded messaging environment, educate your IT team and users to get them up to speed quickly on Microsoft Exchange Server 2010, and provide ongoing administrative consulting and technical help. Progent's consultants can also help you migrate from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange 2016.
Besides providing access to Microsoft Dynamics GP (Great Plains) consultants, Progent has consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV, Microsoft Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, administration help, migration support, and 1-on-1 or group webinar training customized to meet your specific needs. Progent's consultants also can show you how to integrate and support a secure, robust network infrastructure to run your ERP, MRP and accounting solutions.
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification through thorough testing and extensive experience with information security architecture. ISSAP consultants have in-depth understanding of access control mechanisms and techniques, phone system and network protection, cryptography, requirements analysis, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-certified security specialists can help your company with all phases of secure network architecture.
Consultant Conti protection and ransomware recovery
DoubleTake/Carbonite Software offers a selection of tools designed to deliver small and midsize businesses a range of affordable solutions for backing up and restoring vital workloads such as Exchange Server, Microsoft SQL, Blackberry, and Microsoft SharePoint. Progent's business continuity planning consultants have in-depth backgrounds integrating DoubleTake/Carbonite technology into small company information systems to achieve a high state of fault tolerance and disaster recovery readiness at an affordable cost.
Progent's Duo managed services utilize Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo enables single-tap identity verification with Apple iOS, Google Android, and other personal devices.
Progent is among the most qualified network consulting firms for designing email solutions based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies receive all the benefits of Exchange Server 2000 under typical scenarios such as updating from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 Server support.
Progent is convinced that a carefully designed and implemented information system can be a crucial piece for enabling any company's growth, and we apply this belief in our own system environment. Progent has created a zero-downtime virtual office infrastructure that enables our in-house consultants and certified contractors to deliver rapid and effective service, collaborate easily on sophisticated jobs, and gain from professional and private growth from being part of an exciting company ethos of self motivation and independence.
Progent's application experts can provide advanced consulting, custom development, deployment assistance, and online training for popular business applications covering vital areas including ERP and MRP, general accounting, management reporting, web commerce application design, and the Microsoft Office family of business productivity software. As a Microsoft Partner with years of background providing advanced consulting and troubleshooting support remotely, Progent can help clients anywhere in the U.S. to avoid the lost productivity and fees related to travel and on-site visits without compromising the effectiveness of technical services.
Progent's UNIX platform support services provide small companies and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise offers you a convenient single consulting firm to help you build and maintain a secure and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX or major Linux platforms including RedHat, SuSE, Debian GNU/Linux and Slackware.
Progent's Microsoft-premier engineers can assist your organization to update your servers or desktops from 32 bits to 64 bits. Progent can assist you to understand the costs and advantages of upgrading to 64-bit processing, plan an efficient migration process that minimizes operational interruptions, and offer inexpensive, expert online help to aid your organization to configure 64-bit operating systems and applications on your current hardware.
Progent's support experts in Mac and Microsoft Windows technology can show you how to combine Apple Macintosh and Windows computers into seamless environments with full sharing and workgroup support. Enabling productive cooperation among a mix of servers and workstations powered by Apple Mac OS and Microsoft Windows requires extensive knowledge of and experience with Mac and Microsoft technology. Progent's background in Microsoft and Apple consulting makes it possible to provide world class assistance to businesses that rely on these technologies to maintain their competitive edge. Progent can also assist your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.
Microsoft Exchange Server 2013 includes major enhancements to the functionality of Microsoft Exchange 2010 and introduces important innovations plus a redesigned structure. These improvements favorably impact key areas such as ease of administration, availability, security, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to understand the possible advantages of migrating to Exchange 2013, create a cost-effective validation and deployment plan, and educate your IT staff to manage your Exchange 2013 environment. Progent can also provide affordable remote consulting and support and management for Exchange Server 2013.
Progent's certified professionals can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and rollout plans, tune your infrastructure for local, multi-site, cloud-based, and hybrid environments, train your IT management staff, create an enterprise-wide security plan, automate IT management, assist with creating applications, and generate and validate a DR/BC plan.
If you are a network consultant with technical support expertise, joining Progent and helping Progent's clients will expand your skills through collaboration with our team of mutually supportive, world-class consultants. Progent's commitment to providing network expertise and computer support to small companies will offer you the opportunity to work closely with business leaders and add significantly to the success of exciting companies. Also, Our virtual office network offers state-of-the-art technology for remote service and wireless access to help you to deliver speedy fixes when you troubleshoot mission-critical problems.
Progent's IT outsourcing support offerings for small businesses include designing 2003 Server, Microsoft .NET Server, and BackOffice environments, managing migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk services, remote and on-premises repair, resolving chronic IT issues, and producing a company-wide security plan. Progent can show you how to enhance system availability and performance via fault-tolerant configuration, redundant network architecture, and proactive server monitoring. Progent also offers special project assistance for large-scale migrations and can help with requirements assessment, resource identification, bill of materials development, sourcing selection, procurement coordination, and full documentation. Progent's IT outsourcing help also includes training for office productivity software such as Microsoft Office XP.
Microsoft Windows Server 2008 R2 features high levels of speed, protection, availability, expandability, and flexibility that improve output of on-site, branch office, and mobile users. Progent's Microsoft-certified experts can deliver cost-effective online consulting, technical support, and training services to assist you to design, implement, and maintain Windows Server 2008 R2 to add substantial business value to your network.
Progent's Juniper-authorized NetScreen engineer can assist you to install and optimize NetScreen 5200 and 5400 routers, upgrade from previous NetScreen products to the latest Juniper products, and troubleshoot infrastructure problems in all-Juniper or mixed-vendor environments.
Progent's Wireless Consulting Services provide a convenient, economical way for companies of any size to configure, manage and troubleshoot cutting edge wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you plan and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile messaging and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent's Cisco CCIE-certified SIP integration experts can assist you to plan, integrate, manage, debug and upgrade Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and can provide affordable remote or onsite expertise to help companies to move efficiently to an advanced unified communications network that delivers fast return on investment. Progent's certified Microsoft unified communications experts can assist you to configure interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications such as Skype for Business and Lync Server for connectivity to a SIP PSTN trunk.
Progent's virtual classroom webinars offer small businesses the cost savings, ease, and flexibility of online seminars and the proven pedagogic techniques of seasoned teachers who use advanced technology to simulate live, participatory learning environments. Progent offers webinar education for popular desktop applications including elements of Microsoft Office such as Microsoft Excel, Word, Publisher, and Visio: MS Dynamics business accounting and reporting software including MS Dynamics GP (Great Plains); as well as additional leading desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.
If you are an information technology consultant with system support experience, joining Progent and assisting our clients will enhance your skills through interaction with Progent's team of mutually supportive, world-class consulting experts. Progent's focus on offering IT expertise and technical help to small businesses will offer you the chance to consult in depth with business leaders and add tangibly to the success of dynamic organizations. In addition, Our virtual office network provides state-of-the-art technology for off-site support and wireless access to help you to come up with speedy fixes when you take on mission-critical problems.
Microsoft 365 Exchange Online lets you use cloud-resident servers, mailboxes and associated Exchange infrastructure to lower capital costs and management hassle. You can configure Microsoft 365 Exchange Online to run all your mailboxes, or you can integrate a hybrid architecture that incorporates both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants offer affordable remote support to assist your small businesses to assess the benefits of Microsoft 365 Exchange Online, plan a solution that fits your functional requirements and budget, implement an efficient migration from your existing Exchange organization to one that incorporates Microsoft 365 Exchange Online, train your IT team and users, and provide as-needed consulting and technical support.
Microsoft System Center 2016 Data Protection Manager provides automatic backup and simplified recovery capabilities for Microsoft-based networks. Data Protection Manager 2016 delivers application-aware backup for critical workloads like SQL Server, Exchange Server and SharePoint, protects Windows and Linux VMs, supports VMs hosted by Windows Hyper-V and VMware, and integrates seamlessly with Azure for cloud backup and recovery. Progent's Microsoft-certified experts can assist organizations of all sizes to plan, implement, manage, and troubleshoot an enterprise-wide backup/restore solution powered by SCDPM 2016. Progent can help you to upgrade from an older version of Data Protection Manager or from an outdated solution, and Progent can optimize your DPM 2016 environment for on premises, colocated, cloud or hybrid deployment models. Progent can provide online or onsite consulting expertise and can provide as-needed guidance to resolve challenging issues or deliver end-to-end project management services to make sure you finish your Data Protection Manager 2016 initiative on schedule and on budget.
Progent can assist your business in any and all facets of your migration to Microsoft Exchange Server 2016 including designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; specifying storage capacity required for your virtual machines, databases and logs; configuring hardware load balancing for high-availability client access services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
If you have a company network with 10 to 50 network users, Progent's network outsourcing services save your business from over-reliance on single independent consultant while giving you affordable and dependable access to enterprise-class network support. By delivering network consulting service when you need it, providing specialized knowledge for key applications, delivering unique services such as 24x7 network monitoring, and charging only for support you receive, Progent gives you an economical way for optimizing the productivity and profitability of your small business network. Progent is the intelligent way for small businesses to build and support a reliable and secure information network and to have quick access to the experienced help typically restricted to enterprises who can afford a large in-house IT organization.
Microsoft Windows Server Update Services allows information technology administrators to deploy and monitor the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft SUS, network support staff can completely and effortlessly manage the distribution of patches that are published through Microsoft Update to servers and workstations in a company. Progent can assist you with complex details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft Windows Server Update Services deployment, configuring user's workstations, defining the Group Policy parameters, and making sure your Microsoft SUS GPO is linked to an Active Directory container that makes sense for your system environment.
Progent's Co-managed Help Desk service makes it possible for your IT organization to split the load for Help Desk support transparently between your IT staff and Progent's pool of seasoned desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the top shared professional services automation (PSA) tool for handling end-user service requests, ticketing, ownership, progress tracking, and metrics.
Progent can provide advanced remote consulting support to help companies integrate their IT infrastructure with leading public cloud platforms including Azure and Amazon AWS. Progent can assist you to design and manage cost-effective ecosystems that can include Windows and Linux systems and applications in either cloud-only solutions or in hybrid architectures that seamlessly combine on-premises resources as well as cloud services. To help you to incorporate public clouds with physical datacenters, Progent offers a range of cloud integration support services that include Azure enterprise hybrid cloud planning and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over two decades of experience delivering advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and affordably.
24-7 Services Conti protection and ransomware recovery
If you need help writing, enhancing, or troubleshooting applications for Windows, any version of Linux, or the Web, Progent's team of programmers, relational database designers, and project managers can help ensure you get the job done on schedule and within your budget. Progent's seasoned application developers can provide affordable and efficient online consulting for projects as small as creating Vidual Basic scripts for Excel or as large as rolling out mission-critical RDBMS applications based on SQL Server or Oracle.
Catalyst family of wireless controllers simplify the administration of Wi-Fi networks by unifying the configuration and management of wireless APs, optimizing wireless performance by reducing the impact of radio frequency congestion, enhancing wireless availability with fast failover, and hardening security by identifying cyber threats and analyzing network traffic according to user class and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controllers to manage wireless networks of any size. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi solution or implement a smooth transition to Cisco's modern wireless controller technology.
Progent can provide economical remote consulting services for all editions of Microsoft Office Access including Access desktop and Access Web App and offers advanced help for Access application programming, database migration, performance optimization, report design, and maintenance. Progent also offers tailored webinar classes for Access development and database administration.
Progent has more than 20 years of background deploying, maintaining and troubleshooting the key components that make up System Center and can assist your organization to plan, install, support, and fix your Microsoft System Center 2012 R2 ecosystem to optimize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-connected fabric. Progent's consultants can assist you to upgrade to the latest edition of System Center from an older one or from a third-party datacenter management solution to deliver the benefits of enterprise-class deployment, management automation, security, plus infrastructure and application performance monitoring.
NotPetya ransomware protection and recovery Services
Progent's team of expert software programmers, database architects, and project managers can assist enterprise clients to carry out development programs for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned program managers for advanced planning and program co-ordination or Progent can help customers plug expertise gaps by providing database architects and programmers skilled in building RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help clients to integrate SharePoint with additional applications like SQL Server and Excel to create data-driven intranets and portal sites. Progent also offers experience with web development tools and can assist clients to build, expand, repair, or port web-based applications to take advantage of the most current web technology.
SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the fast development of a new generation of high-end applications that can provide your company a critical competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the capability to communicate across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft integration, ensures you success in planning, installing and managing Microsoft SQL Server applications that are seamlessly integrated with other applications based on Microsoft's .NET environment.
Progent offers affordable online support for all editions of Office Access including desktop and browser-based versions and offers expert assistance for Access application programming, database migration, performance tuning, report design, and troubleshooting. Progent also can provide tailored online classes for Access application development and database administration.
Progent's certified IT consultants offer Windows Server 2016 integration consulting services to assist organizations of any size to plan and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can assist you to evaluate the value of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to take advantage of the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Progent's certified SQL Server 2019 consultants can help you to assess the advantages for migrating to SQL Server 2019 and can provide rapid online or onsite access to experts in solution design and integration, application programming, SQL Server management, and cybersecurity.
Progent's ProSight Virtual Hosting service offers advanced virtual server architecture, a world-class data center facility, and the technical support expertise of Progent's Microsoft-certified engineering team to provide small companies with a complete IT outsourcing alternative that enhances network dependability and security, reduces management distraction, and lowers expenses. With Private Cloud Hosting, a small or midsize business can have each of its software platforms and key application servers supported within a secure and fault tolerant data center on a high-performance, non-stop virtual server configured and supported by Progent's network support experts.
Progent's Microsoft-certified Windows 11 consultants offer a variety of services to support Windows 11 such as cloud and hybrid integration, mobile management and synchronization, teleworker connectivity, security and compliance, streamlined provisioning, and Call Center support services.
Progent's Microsoft authorized experts provide several service programs to help medium-size and large businesses develop a cost-effective and successful internal Network Support Help Desk. Progent's consulting services include Return on Investment evaluation, process analysis and improvement, management reporting, training of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Integration Services help organizations sift through the various top level Help Desk software packages on the market and determine which packages may be excessively costly, miss critical features, or align badly with your organization's corporate culture. Progent also provides short-term staffing for businesses who want to reinforce their in-house Help Desk team for occasional projects or to substitute for vacationing or incapacitated personnel.
Progent practices information transfer from Progent's support experts to clients. By teaching clients to deal with technical issues that are within their comfort zone, Progent is able to concentrate on offering high-value services where Progent faces few competitors. Small businesses who utilize familiar independent consultants or who maintain internal IT personnel benefit when Progent passes on knowledge about critical technology and tested processes to make their networks more reliable, protected, and productive.
Dynamics GP/Great Plains 2010 financial software is a full-featured business management and analytics solution that unifies information and operations throughout your business, communicates easily with other solutions, and brings together employees, customers and suppliers regardless of time or place. Created for small to mid-size businesses, Dynamics GP 2010 and Dynamics GP Version 10.0 deliver functionality for financials, analytics and reporting, project management, inventory and order control, eCommerce, human resource management, CRM, field force automation, manufacturing, retail, and online business services. Progent can show you how to install and maintain a reliable, secure computer and communications environment to support Microsoft Dynamics Great Plains, and can provide expert Great Plains professionals to help your company benefit from the full potential of Microsoft Dynamics GP 2010.
Progent's Cisco VoIP phone and video IP phone experts can assist you to integrate, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from legacy Voice over IP products to the latest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, originally branded CallManager, or with Cisco Unified Communications Manager Express to build a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Cisco Unified Communications Manager apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent's consultants can provide support with any facet of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP trunking, installing Cisco ISR routers with CUBE VoIP networking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.
Barracuda Backup is a low-cost, subscription backup/restore platform for small and mid-size businesses. A Barracuda Backup solution can include a custom-designed physical appliance manufactured by Barracuda or a virtual appliance with similar functionality but which utilizes your own storage infrastructure. Barracuda Backup protects critical business data generated on-premises, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting support services to help your business to plan, integrate, operate and troubleshoot a BDR system built on Barracuda Backup.
MongoLock ransomware protection and recovery Professionals
The Contact Center support delivery model used by Progent's Technical Response Center gives small organizations an effective option to reliance on freelance service individuals by offering broad technical knowledge accessible to multiple support groups, optional 24x7 access to urgent help, fast escalation to world-class engineers for handling even the most intractable issues, service consistency and reliability, quick follow-up overseen by seasoned support administrators, a choice of easy-to-use techniques for initiating service jobs, and a high level of progress visibility made possible by ticket updates and available through a web portal.
The Contact Center support delivery model used by Progent offers small and midsize organizations an efficient alternative to dependence on freelance service individuals by offering extensive technical knowledge accessible to multiple engineering teams, optional 24x7 availability of urgent assistance, fast escalation to top-level experts for handling even the most intractable problems, support consistency and dependability, quick follow-up overseen by seasoned IT service administrators, a variety of convenient techniques for initiating support jobs, plus excellent process visibility enabled by trouble ticket updates and available through a web-based portal.
Progent offers the expertise of certified engineers and seasoned software programmers, DBAs, project managers, network infrastructure architects, business continuity planning specialists, and security consultants to assist your business to evaluate the potential advantages of SQL Server 2012 for your business, install pilot environments at your datacenter or at Progent's lab, plan and execute out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from other RDBMS platforms, and define an efficient and safe IT infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.
Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants can provide online or on-premises configuration and troubleshooting support to assist your organization to plan, implement, update, optimize, administer and debug Aironet Wi-Fi access point deployments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your wireless environment with your wired network and cloud-hosted resources to build a seamless enterprise-wide connectivity solution that is easy to manage and expand. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most appropriate selection, location and configuration of Aironet Wi-Fi access points to work with your unique workplace design, building structure, and anticipated network traffic.
Progent's Co-managed Help Desk service makes it possible for your IT organization to split responsibilities for Help Desk support transparently between your IT team and Progent's pool of veteran desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling service requests, ticketing, responsibility, status tracking, and metrics.
Cisco's security and offsite connection products for small companies offer a comprehensive range of manageable security products to help safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's expert staff of consultants includes experienced engineers with Cisco's CCIE and Cisco Certified Network Professional certifications who are able to assist your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security technologies that align most closely with your company objectives.
Progent's Windows Server 2016 disaster recovery/business continuity experts can help your organization to design a DR solution built around Microsoft's cloud-tested Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance storage clusters using low-cost hardware, Virtual Machine Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, affordable creation of a failover cluster quorum witness.
Microsoft Dynamics GP allows you to expand and control your company better by offering deep availability of strategic data and a fast return on investment. Microsoft Dynamics GP offers major business benefits such as its ability to expand the reach of your organization, handle your accounting, automate financial operations, unify processes throughout your company, refine inventory control, enhance order accuracy, grow sales and shorten lead-time, and increase cash flow. Progent can help you configure and maintain a robust, secure server and network infrastructure to support Great Plains, and can offer expert Microsoft Dynamics GP support professionals to make sure you derive all the advantages of your Dynamics GP business management system.
Progent's Juniper Networks-certified network consultants can help your company to plan and implement Juniper Firewall/VPN platforms, enhance and troubleshoot your network infrastructure, and migrate smoothly from outdated products to the latest releases. Progent's Junos OS engineers can also provide expertise with Juniper's premier network control software to help your business to simplify the administration and improve the protection of your Juniper VPN appliances and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system productss and can help organizations manage networks that incorporate a combination of Juniper's software platforms.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales processes, vendors can broaden their market, reduce their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide application programming, workflow integration, project management support, and training to help you shorten development time and costs and expedite your ROI.
Citrix has developed a comprehensive family of platforms that provide enterprise-class manageability, expandability, and performance for server virtualization and for server-based distribution of virtual Windows desktops and applications. For managing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Essentials. Progent's Citrix-certified engineers can help you to assess the strategic benefits of Citrix technology and can help you design, test, deploy, optimize, and support Citrix solutions.
Progent's Microsoft-certified SQL Server 2017 experts can help your business to assess the business advantages of upgrading to SQL Server 2017 and can assist you to plan and carry out an efficient migration of your current SQL Server environment to any network model including on-premises, cloud-based, or hybrid. Progent's consultants offer online or onsite support services ranging from as-needed architecture review or debugging to end-to-end project management and co-management to make sure your SQL Server 2017 project is successfully completed on time and within budget.
Progent's Shared Call Center service makes it possible for your business to split the load for Help Desk services seamlessly between your IT staff and Progent's pool of seasoned desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared PSA tool for handling end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Microsoft-certified engineers offer advanced support in implementing, using and debugging all versions of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can deliver a broad variety of affordable remote consulting services based on proven best practices to assist organizations of any size to get all the benefits of this powerful project management solution. Support services offered by Progent include solution planning, installation and upgrades, setting up safe collaboration among local and offsite users, network infrastructure optimization, and specialized webinar training.
Progent's ProSight Email Guard uses the technology of leading data security companies to deliver centralized control and comprehensive security for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to external threats and conserves system bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter.