Additional Topics of Interest

Virtual Service Desk Network Consultants
Extended Helpdesk Support Services

Progent offers several essential types of Help Desk support : Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Help Desk Support, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco professionals offers your clients convenient access to a dependable support group with years of experience delivering phone support and remote access repair for IT systems based on Microsoft products. Progent's focus is on giving the support Call Center a respected image as a key contributor to company productivity. Progent's goal is to fix and not simply record problems.

Consultant Services Small Business Managed IT services
Network Management outsourcing consultants Network Consultant

Progent's ProSight portfolio of managed IT services are intended to offer businesses who maintain minimal in-house network administration and support teams with affordable access to enterprise-class management tools and technical expertise. Benefits of Progent's ProSight catalog of managed IT services include flat-rate network maintenance costs, smart automation of routine management tasks, ongoing adoption of the latest technology, graceful migration from older systems to up-to-date solutions, close fit between computer technology with strategic objectives, guidance from seasoned IT consultants, and allowing management to concentrate on business issues rather than fast-evolving computer technology.

Network Consultants Apple Mac with Windows integration
MacOS and Windows On-site Support

Progent's support experts in Mac and Microsoft Windows technology can help you combine Apple Macintosh and Windows systems into cohesive environments with full sharing and workgroup support. Allowing productive co-existence among a variety of servers and desktops powered by Apple Mac OS and Windows requires broad knowledge of and background with Mac and Windows technology. Progent's background in Windows and Macintosh consulting makes it possible to offer world class assistance to companies that depend on these platforms to maintain their competitive advantage. Progent's consultants can also help you to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.

Hybrid Microsoft 365 integration Online Support
Microsoft 365 and Apple iOS IT Services

Microsoft supports transparent hybrid ecosystems that integrate Microsoft 365 and local Exchange systems. This allows you to have certain mailboxes located on your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can deliver as-needed expertise to help you resolve challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is successfully completed on time and within budget.

Meraki MR20 Access Point Specialists
Emergency Meraki Outdoor Wi-Fi Access Point Configuration

Progent's Cisco-Meraki Wi-Fi access point experts can help you to design, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a large campus or a nationwide enterprise. Progent can also help you to incorporate other Cisco appliances for centralized management.

24 Hour CRISC Certified Risk and Information Systems Control Specialists
Consulting Services CRISC Certified Risk and Information Systems Control

Progent offers the guidance of a CRISC-certified risk management consultant to help your company to plan and deploy an enterprise risk management strategy based on leading practices promoted by CRISC and crafted to match your company's risk appetite, business goals, and IT budget.

Exchange Server 2010 Migration Engineer
Exchange Server Upgrade Services

Progent's Microsoft-certified engineers can deliver low-cost remote and on-premises support to implement your migration to Microsoft Exchange Server 2010, generate comprehensive documentation of your upgraded email system, train your IT staff and end users to get them up to speed quickly on Exchange 2010, and offer continuing administrative services and engineering support. Progent's consultants can also assist you to upgrade from Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.

SharePoint 2019 SMTP Authentication Consultant Services
Support and Help SharePoint 2019 NGSC

Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts offer economical remote and on-premises consulting, software development, and technical support services for organizations of any size who want to migrate to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can assist you plan and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines local and cloud infrastructure into a cohesive intranet system.

Remote Wireless Site Survey Technical Support
24-Hour Online Wireless Site Survey IT Services

Progent's Wi-Fi site survey services help you to plan, implement and troubleshoot a Wi-Fi network optimized for your environment, offering you a WLAN that delivers the reception, performance, capacity, QoS, security, and roaming capability your business needs. Wireless site survey services from Progent include online predictive analysis for designing a wireless LAN and onsite survey services for confirming, tuning, and troubleshooting a functioning wireless network.

Palo Alto Networks PAN-OS Cybersecurity Consultancies
Security Auditor Palo Alto Networks Panorama

Progent's Palo Alto Networks firewall experts can help you select, configure, and manage Palo Alto Networks firewalls to create a next-generation security environment that extends across your on-premises and cloud resources and guards all users at any location with any device.