Progent's Microsoft-certified consultants can help you design, document, implement, manage, and repair a network-wide migration to 64-bit server and client operating systems and applications. Progent can help you test your 64-bit environment to make sure it handles all of the important 32-bit applications which you want to retain plus the new 64-bit versions of applications you wish to install.
Progent's managed services for patch management provide businesses of all sizes a versatile and affordable alternative for assessing, validating, scheduling, implementing, and documenting software and firmware updates to your servers, such as printers, network appliances such as routers and wireless APs, and Internet-of-Things (IoT) devices such as alarms and robotics.
Progent provides national remote technical support and consulting services for companies who run Sun Solaris networks or whose IT systems include a combination of Solaris and Microsoft products. Remote network consulting offers maximum return for your information technology dollar by preserving client efficiency and limiting the hours charged for network repair services. Sophisticated remote access technology and skilled service specialists and consultants combine to enable Progent to handle most network issues without squandering time and money by traveling to your location. In the vast majority of cases your IT problems can be remediated over the phone or through a combination of telephone support and online connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP certified security professionals to assist you with the most difficult system issues.
Progent's Wireless Consulting Services provide a fast, economical way for companies of all sizes to deploy, manage and troubleshoot the latest wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and install hardware like Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Progent's Microsoft-certified consultants have more than a decade of experience planning, implementing, enhancing and repairing SCOM solutions and can provide organizations of any size advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience required to watch over your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to import and customize SCOM 2012 management packs based on leading practices for tracking network infrastructure as well as both Microsoft and third-party applications and services. In addition, Progent can deliver responsive online or on-premises technical support to help you to remediate critical problems detected by Microsoft SCOM 2012.
Progent is committed to information transfer from Progent's support experts to clients. By teaching customers to resolve technical issues that are within their scope, Progent is able to concentrate on delivering high-value services where Progent faces few competitors. Small businesses who utilize trusted freelance consultants or who maintain internal IT staffs benefit when Progent passes on information about critical technology and tested processes to make their IT environments more reliable, protected, and productive.
Progent's Co-managed Call Center service makes it possible for your business to share the load for Help Desk support transparently between your IT staff and Progent's large roster of certified technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the top shared PSA platform for handling service requests, ticket lifecycle, ownership, status tracking, and reporting.
Progent can help your business to understand the wealth of subscription options available with Microsoft 365, previously branded Office 365, and configure your network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with multi-vendor environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to create and manage hybrid solutions that transparently combine on-premises and cloud resources.
E-Mail Guard is Progent's economical spam filtering and virus protection solution that offers small companies enterprise-quality defense against spam, viruses, DHA attacks, and other forms of e-mail-based attacks on IT networks. E-Mail Guard is powered by Postini's Perimeter Manager, a sophisticated library of web-managed antispam and anti-virus services that defuse email assaults before they are able to penetrate the company firewall. Perimeter Manager also allows administrators track and control their e-mail systems, irrespective of server platform, hardware technology, or geographic location.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, retrieve and safeguard information related to your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can save up to half of the time wasted searching for critical information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you're making improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require when you need it.
Progent is one of the most qualified IT support companies for designing email and messaging solutions powered by Exchange 2000 Server. Progent specializes in helping small and mid-size companies get all the advantages of Exchange 2000 under common situations including updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 Server support.
Progent's Microsoft-certified consultants can assist your organization to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to SCCM 2012 from a legacy device management solution or assist you to modify your current SCCM 2012 environment to accommodate your evolving business requirements. In addition, Progent can assist you to create an infrastructure that takes full advantage of SCCM 2012 by delivering advanced consulting support for associated Microsoft platforms such as ADDS, SQL Server and SQL Server Reporting Services, and IIS.
Progent is a pioneer in economically delivering world-class IT help to small companies. Progent's achievement in handling the network service requirements of the chronically underserviced small business market is the combined result of key technical and process innovations that have eliminated much of the traditional costs out of managing network support, injected unprecedented professional expertise into the support mechanism, and dramatically accelerated the repair cycle.
Microsoft Virtual Server 2005, run on the Windows Server 2003 platform and powered by technology originally developed by Connectix, provides the power needed to accomplish hardware reduction, application upgrade, and server quarantine tasks through virtualization technology in an enterprise-class IT network with advanced scalability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at companies who want to enhance operational efficiency in software development and piloting, upgrading from legacy line-of-business software, and server consolidation. Progent's skilled Virtual Server experts can assist your IT staff to assess and integrate Microsoft Virtual Server.
Progent's certified ISA Server consulting experts have long experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for information systems with multiple offices, mobile workers, and line-of-business web applications. Progent's Microsoft Firewall experts can help your company in planning and deploying a configuration of ISA Server 2000 or ISA Server 2004 that supports your information security requirements without overly limiting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date editions of Internet Security and Acceleration Server.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help you to contain the progress of an ongoing ransomware breach. Call 800-462-8800
Progent's certified SonicWall firewall consultants can show you how to deploy, maintain, and troubleshoot SonicWall firewall products including the current SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 2040 products. Progent's CISSP and CISA-certified network security experts can help you incorporate SonicWall security gateways into a complete security plan and design protection into your corporate operations.
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to design and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid deployment model. Windows Server 2019 delivers significant enhancements in capacity, performance, ease of management, virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.
Progent can help you prepare and implement an efficient migration to Microsoft Dynamics GP so that you preserve your information, improve your security, enhance your management reporting, take full advantage of Microsoft Office integration, and reduce productivity disruption by creating and executing a smart migration plan. Progent can also help educate new Microsoft Dynamics GP/Great Plains users so you don't waste productivity. Progent can enhance your financial reports and management analytics by providing Crystal Reports consulting, FRx programming, and Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to produce specialized business software and eCommerce solutions that work seamlessly with Dynamics GP.
Progent offers online and on premises expertise to help your organization with any aspect of BI reporting from troubleshooting or enhancing applications to designing and implementing an advanced business intelligence environment. Progent's BI consultants can assist your company to maintain your current BI system, help you to upgrade reports from a discontinued reporting platform to a modern one, and deliver as-needed remote training tailored to your specific needs. Progent's business reporting consultants can provide expertise in all popular business analytics reporting platforms including Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Builder.
Progent offers businesses of any size expert support for Intrusion Protection Systems and IPsec VPN technology from leading firewall and VPN security companies including Palo Alto Networks, WatchGuard, Juniper, Fortinet, and SonicWall. Progent can show you how to create a detailed security plan and choose appropriate technologies from multiple suppliers to support your security objectives while sticking within your budget restraints.
Email Guard by Postini offers constantly updated spam and virus filtering, content filtering, and security from email-based directory harvesting and denial of service attacks. Progent is a Postini partner and service specialist. If your business is too small to purchase for a regular Postini license, you can still have access to Postini's Perimeter Manager technology through Progent's E-Mail Guard antispam and anti-virus service program. Progent's expert email security professionals can help you devise an email defense strategy that features spam filtering and anti-virus technologies and processes.
Fortinet FortiGate next-generation firewalls are leaders in delivering top performance for encrypted data inspection. Progent's Fortinet firewall consultants can help your business to deploy your Fortinet firewalls to safeguard your digital assets at the network perimeter, within the data center, at branches, and in the cloud.
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management solution that incorporates machine learning technology and advanced services to deliver cutting-edge endpoint detection and response (EDR).
Progent's UNIX platform support services offer small and mid-size companies and software developers assistance with administering and supporting UNIX, Linux or Solaris environments that run with Microsoft-powered networks. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide range of expertise provides you with an easy single consulting firm to help you build and maintain a protected and reliable mixed-platform connectivity and communications solution that supports UNIX and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering along with synchronous replication to deliver fast, zero data loss disaster recovery (DR) between sites located up to 300km apart from each other. Progent's team of veteran IT experts can assist you to design, configure, administer, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that aligns with your functional requirements and IT budget. Progent can make sure you adhere to best practices for installing your MetroCluster solution by providing help with procedures such as assigning shelf IDs, arranging aggregate layout, setting up volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and verifying your disaster recovery solution to verify adherence with industry standards and government mandates.
Cisco's Firepower NGFWs Firewalls deliver a significant performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and offer centralized management of advanced security capabilities such as application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help you to plan and carry out an efficient upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's security services to build and centrally manage IT ecosystems that include local offices, data centers, private clouds and public clouds.
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E-Mail Guard is Progent's affordable anti-spam and virus defense managed service that offers small businesses world-class protection against spam, viruses, DHA attacks, and other types of e-mail-based attacks on IT systems. E-Mail Guard is based on Postini's Perimeter Manager, a sophisticated library of web-based anti-spam and virus protection services that ward off email assaults before they are able to breech the company firewall. Perimeter Manager also lets administrators monitor and manage their e-mail application, regardless of server vendor, hardware technology, or data center location.
Progent's IT outsourcing packages offer affordable computer consulting for medium-size organizations. Whether it involves designing system infrastructure, creating an internal Help Desk or outsourcing a one, rolling out an updated e-mail system, monitoring your system, or developing a web-based eCommerce solution, outsourcing your network engineering services can reduce expenses and minimize risks, permitting IT service budgets to grow in a more linear and manageable fashion than is feasible by assembling a bulky, knowledgeable in-house IT organization. Progent's Outsourcing White Paper and flyers tell you how Progent can enable you to create a secure and highly available network foundation for your vital Windows-powered business software including Windows Server 2008, Exchange Server 2007, and Microsoft SQL Server.
Progent can deliver a variety of low-cost online and onsite support services to assist you to deploy, manage, and debug workstations and handhelds based on Microsoft Windows, macOS/OS X, Apple iOS, Android, or Linux.
Progent's disaster recovery support and business continuity engineers can show you how to design a disaster recovery plan in case of an IT system disaster. Progent can help you create a comprehensive disaster recovery strategy that includes periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized engineers can also show you how to create an affordable, non-stop system solution that addresses reliability issues involving a wide array of network technologies and procedures.
Progent's Microsoft and Cisco certified network consultants offer expert support for a wide range of technologies and can deliver that assistance remotely anywhere in the U.S. or onsite in select cities across the country and anywhere in California. Progent provides remote support for information systems powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that incorporate a mix of Microsoft Windows and UNIX/Linux technology. Progent also offers the expertise of Cisco CCIE network engineers for the toughest connectivity issues, as well as the the assistance of CISA and CISSP-accredited security engineers to assist with high-level security planning and troubleshooting. Progent has delivered online network support to companies in every state in the United States.
Progent's Microsoft certified engineers can assist you to pilot Windows 7 to confirm application and driver compatibility and to determine its performance and reliability running with your applications. Progent can also show you how to evaluate the likely strategic advantages of moving to Windows 7. If Windows 7 fits your business, Progent can assist your IT organization to design and implement a smooth deployment of Windows 7 from a your current release of Microsoft Windows.
Progent's Microsoft-certified Windows 11 consulting experts offer a range of services to support Windows 11 such as Microsoft 365 solutions, mobile management, teleworker access, security and compliance, centralized provisioning, and Help Desk Call Center services.
Microsoft Windows 8.1 is engineered to run on devices ranging from smartphones and slates to engineering workstations. A wealth of innovative features, such as touch screen support and signature live tiles GUI, provide a wide range of benefits for companies who know how to put them to work. Progent's Windows experts can help get your business up the learning curve with Microsoft Windows 8.1 and make sure you derive significant competitive value from the product's various new and enhanced technologies.
Progent's certified professionals can help you to evaluate the business value of Windows Server 2012 R2 for your organization, develop pilot systems and rollout plans, tune your infrastructure for local, multi-site, private or public cloud-based, and hybrid environments, educate your IT management staff, develop an enterprise-wide security strategy, automate IT management, help with creating applications, and build and test a disaster recovery/business continuity plan.
Microsoft 365, previously branded Office 365, is Microsoft's growing suite of client productivity apps and cloud-hosted services offered on a subscription basis. Microsoft 365 programs and cloud services are available in a variety of product bundles intended for markets ranging from students and home offices to enterprises. Progent can provide fast and affordable online access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Android platforms. Progent can assist you to evaluate the many subscription plans offered with Microsoft 365 and integrate your information network with Microsoft 365 so you realize maximum business value. Progent supports cross-platform networks that incorporate Windows, macOS, and Linux software. Progent can also assist you to create and manage hybrid solutions that transparently combine local and cloud-based resources.
Progent's application developers have worked for 20 years with .NET tools and the Visual Studio development system and are able to create or update .NET applications rapidly and affordably.
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Progent can help your business in any and all facets of your migration to Microsoft Exchange Server 2016 including planning high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; specifying storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing for fault-tolerant client access services; planning, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
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Progent's computer outsourcing support offerings for small businesses feature planning Server 2003, .NET, and Microsoft BackOffice systems, managing upgrades to XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk services, online and on-site repair, resolving stubborn integration problems, and producing a comprehensive security plan. Progent can help you enhance system reliability and performance with fault-tolerant configuration, resilient network architecture, and proactive network monitoring. Progent also offers special project help for large-scale migrations and can assist with requirements definition, product identification, BOM development, vendor selection, procurement logistics, and professional documentation. Progent's IT outsourcing help also features education for office productivity programs such as Microsoft Office XP.
Progent's UNIX platform support services offer small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience offers you a convenient single source to help you build and manage a secure and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Remote management cards give IT administrators complete control of a server without the requirement for an on-site visit. Using these server management cards, all console screen information plus keyboard and mouse functionality are transferred to a remote session to an IT expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can assist you to design, implement, and support a fault-tolerant business network that includes remote management cards and Progent can utilize these remote server management cards to provide efficient off-site technical support. Progent is familiar with a number of remote server management cards including Aten remote management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon remote server management cards.
Progent provides technical support for mid-size companies who have 100 to 250 network clients. The mid-size business or work group has traditionally been an overlooked segment of the market for network consulting expertise. The overhead and service access practices of major outside support organizations make them excessively expensive for the ordinary mid-size company or small medium business (SMB), which commonly has a minimal IT budget with which to support an information system whose complexity and capability are frequently comparable to the information systems of far larger companies. Progent's support delivery model, which takes great advantage of online support, virtual network infrastructure and proactive network monitoring, significantly lowers the IT support expenses of a small-medium business while providing the small organization with enterprise-level support from professional, IT consultants with background in a broad array of midsized business technologies. If your mid-sized organization or small business is looking for levels of network support needed by a mid-size organization without budgeting big-company prices, contact Progent.
Progent's Microsoft-certified engineers can assist your organization to update your application servers and/or desktops from 32 bits to 64 bits. Progent can assist you to understand the risks and advantages of migrating to 64-bit computing, design an efficient migration process that reduces business disruptions, and provide economical, expert remote help to assist your organization to install 64-bit operating systems and applications on your existing computers.
Progent's application experts offer advanced support, custom development, integration assistance, and online classes for leading business applications that address key areas including ERP, financials, management reporting, web commerce application development, and the MS Office family of business productivity software. As a Microsoft Partner with years of background providing high-level consulting and troubleshooting services remotely, Progent can help clients throughout the U.S. to eliminate the time and fees associated with travel and on-premises activity without compromising the effectiveness of consulting services.
Progent can help businesses of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage, and libraries; plan, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist you to upgrade from a legacy edition of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can show you how you to enhance and troubleshoot your existing SCVMM 2012 environment so you realize maximum return on investment.