Progent can help your organization to plan for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to SCCM 2012 from an older device management solution or help you to enhance your existing SCCM 2012 ecosystem to support your evolving business requirements. In addition, Progent can assist you to build an infrastructure that fully supports SCCM by providing advanced consulting support for associated Microsoft technologies including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Progent can assist your company to design, implement and troubleshoot a backup/restore solution based on MSP360 software. MSP360 enables file or image backup/recovery for VMs and physical computers, works with all leading public clouds, and permits businesses to build a data protection ecosystem with a low RTO and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and remote management of your backup environment to protect against data loss caused by human miscues, computer errors, malicious insiders, and malware attacks such as ransomware. For details, visit ProSight DPS 360 Backup services.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to contain the progress of an active ransomware attack. Call 800-462-8800
Progent can help small and medium-size businesses to implement IP voice solutions to give their telecommuters the advantage of transparent access to the company phone network.
Configuration Manager 2016 automates software provisioning and updating, streamlines security and compliance settings control, keeps track of network resources, guards against company data leakage, provides network health reporting, allows secure self service, and offers a common point of control for managing mixed-operating system ecosystems running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration experts can assist your organization with any facet of planning, installing, using and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid networks.
Windows Hyper-V 2016 utilizes core technologies first developed for and proven on Azure, one of the world's biggest public clouds. This pedigree dramatically enhances the ability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by improving security, uptime, expandability, manageability, dependability and recoverability. Progent's Microsoft-certified consulting team can assist you to assess the benefits of Hyper-V 2016 for your business, configure pilot systems to verify the ability of Hyper-V 2016 to run your critical workloads, plan an efficient network architecture for a cloud-based or hybrid deployment, create and carry out a non-disruptive migration plan, educate your IT management and support personnel, and deliver as-needed consulting and debugging services to ensure that your Hyper-V 2016 solution delivers the highest possible business benefit.
Before Progent's MOM-based solution, network issues were approached reactively, after workers complained about them. With the help of proactive, automated warnings and trend reports sent by Microsoft Operations Manager, Progent is now able to fix system problems before they becomes critical enough to impact network availability. Thanks to MOM, Progent can deal with potential problems before customers know that the problems exist. Progent has background with MOM 2005 and MOM 2000 to provide small company networks enterprise-class reliability, safety and productivity.
Progent's Cisco-Premier technology consultants offer professional PIX Firewall consulting services covering architecture, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector attack protection, and safe access services. Ranging from small, plug-and-play desktop devices for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls offer a sensible level of security, speed and availability for business environments of all sizes. PIX firewalls are based on a proven, specially designed platform, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and connectivity services, including advanced application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and extensive administrative solutions. Progent's network experts can show you how to select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Exchange Server 2013 includes major enhancements to the functionality of its predecessor Microsoft Exchange 2010 and delivers important new features plus a revamped architecture. These improvements affect key IT areas such as ease of administration, high availability (HA), security, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting experts can help you evaluate the potential business benefits of upgrading to Microsoft Exchange Server 2013, design an efficient validation and deployment plan, and educate your IT staff to maintain your Exchange Server 2013 environment. Progent also offers ongoing remote consulting and support and management for Exchange 2013.
Progent's Shared Call Center service makes it possible for your IT organization to split responsibilities for Help Desk services transparently between your in-house IT team and Progent's large roster of certified technical support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the top shared PSA platform for managing end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
If you want to revamp your corporate web site, build internal websites for purposes such as human resources or worker training, establish a powerful web presence for a new business, or write enterprise-class, data-driven specialized web applications, Progent can supply talented and proven web developers. Progent's consultants can also help you build and manage a secure, fault-tolerant server and communications network, including remote and wireless access, to run your web tools.
Progent's ransomware consultants can assist you to assess your ransomware vulnerability, monitor and guard your network, assist with settlement negotiations with a hacker, and reconstruct an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to contain the progress of an ongoing ransomware breach. Call 800-462-8800
SQL Server 2016 offers major enhancements in performance, scale, security, high-availability, mobile computing support, and integrated analytics and reporting. Innovations include PolyBase for processing relational and non-relational files simultaneously for big data applications, R language support, Row-level Security, Mobile Report Publisher, and centralized control over local and cloud-based operations and services. Progent's Microsoft-certified consultants can provide remote and on-premises expertise to help organizations of any size to implement, manage or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft technologies such as Windows Server and Hyper-V, Exchange, SharePoint, Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).
Progent's Microsoft-certified experts can show you how to evaluate the business justification for deploying Microsoft SharePoint 2007, consult with you on the appropriate version of SharePoint for your application, provide configuration and integration services, assist you to install MS SQL Server as a supporting database manager, improve your network infrastructure, integrate your standard and custom application programs to work with SharePoint 2007, design a company-wide security plan that encompasses portal technology, and provide maintenance and Help Desk services.
Progent's Microsoft and Cisco-certified network experts can help your organization to determine the value of Exchange 2010 for your company and can assist you to plan and carry out an efficient upgrade to Microsoft Exchange Server 2010 from Exchange 2003 or Exchange 2007 that will provide fast return on investment by increasing your workers' efficiency, cutting the cost of hardware and service, streamlining administration, and integrating your vital communications platforms.
Progent's Microsoft-certified consultants can help you to assess the business value of Windows Server 2012 R2 for your organization, create test environments and migration plans, tune your network infrastructure for on-premises, multi-location, cloud-based, and hybrid environments, train your IT management staff, develop an enterprise-wide security strategy, automate IT administration, help with application development, and build and test a DR/BC plan.
Progent's consultants can assist you to assess the benefits of Microsoft Lync Server 2010 for your environment and can assist you to design and carry out an installation of Lync Server 2010 that unifies the control of IM and Presence and improves the output of your in-house employees, at-home workers, and smartphone users. Progent's consultant's can in addition help your company to perform a smooth upgrade to Microsoft Lync Server from Office Communications Server or Live Communications Server, integrate Microsoft Lync Server with Exchange, Microsoft SharePoint, and SQL Server, show you how you can run Microsoft Lync Server to enhance the team-computing capabilities of Microsoft Office applications, and offer webinar training and continuing technical support for Lync Server 2010 and other Microsoft platforms.
Progent's data center IT services are intended for companies with hardware located at IDCs or data center co-location hosting sites and requiring on-demand on-site service at the colocation site as well as off-site support from Microsoft and Cisco Premier professionals. Progent provides a full array of IDC and data center and co-location consulting services such as system architecture evaluation, Windows and Linux server integration and support, tech support for server and telecommunications networking, design and installation of zero-downtime systems, defining and implementing layered security structures, firewall integration and troubleshooting, configuring load balancing environments, and creating high-availability server cluster systems.
Progent's Microsoft-certified experts can deliver a variety of consulting services to assist organizations of any size to install, manage, and troubleshoot networks that include desktops, laptops, tablets, or Windows phones powered by Windows 8.1. For enterprises, Progent's experienced project managers can assist to create test environments to evaluate Windows 8.1 and plan and execute Windows 8.1 migration plans following leading practices.
Progent can provide affordable remote consulting to help businesses of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3 for expandable cloud storage, and Amazon Glacier for value-priced archival storage. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance. Progent offers advanced expertise with firewalls and VPN connections and can show you how to deploy cloud-centric or hybrid cloud networking models that efficiently incorporate Amazon AWS resources. Progent offers occasional consulting to help you to overcome complex technical issues or Progent can provide project management outsourcing services to help you migrate to the Amazon AWS platform on time and on budget.
Progent imposes no initialization charge and requires no monthly commitment for support services delivered during normal working hours. Progent's small granularity eliminates large bills for quick fixes so you won't be forced to allow minor problems to stay unaddressed.
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Microsoft System Center 2016 provides important improvements for managing hybrid cloud environments by offering comprehensive support for Windows Server 2016, Windows 10; seamless integration of heterogeneous networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded cloud support including tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team can provide advanced remote and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and configure a new deployment of Microsoft System Center 2016, expand or tune an existing one, upgrade smoothly from a prior version of System Center, or debug your System Center solution.
Progent's Cisco CCIE network infrastructure experts can assist your business to set up, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone expertise, and CUCM/CallManager software support.
The QTS (formerly Herakles) Colocation Center is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are currently using the QTS Sacramento data center as a colocation site or if your business is considering moving your main or offsite backup equipment to Herakles/QTS, Progent offers a variety of cost-effective services such as colocation migration, system installation and upgrades, infrastructure improvements, comprehensive project management, virtual server configuration, offsite network monitoring, automated network management, software development, business continuity planning and testing, security assessment, and the support of Progent's Test Lab.
Progent offers affordable online support to assist businesses to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable high-performance storage, and Amazon Glacier for low-cost archival storage. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, pilot testing, configuration, centralized administration, performance optimization, software license management, disaster recovery solutions, and security. Progent can provide advanced expertise with firewalls and VPN technology and can show you how to deploy cloud-based or hybrid cloud ecosystems that efficiently integrate Amazon AWS resources. Progent can provide occasional support to assist you to resolve technical roadblocks or Progent can deliver project management outsourcing or co-sourcing to help you migrate to the Amazon AWS cloud on time and within budget.
Progent's network consultants can help you evaluate the possible benefits of Hyper-V-powered server virtualization for your business, perform pilot implementations to validate Hyper-V's compatibility with your line-of-business applications, assess your network and server architecture for optimal operation with virtual server solutions, assist you in upgrading to Microsoft Windows Server 2008 and configuring Windows Hyper-V, train your IT staff to monitor and administer Hyper-V, provide world-class consulting support for enhancing the protection of your virtual machines, establish and test disaster recovery processes that maximize network uptime, and provide ongoing consulting and technical support including affordable remote troubleshooting and turn-key Help Desk services.
Progent's certified experts provide small and mid-size businesses enterprise-grade consulting support for Microsoft Systems Management Server 2003 and Configuration Manager 2007, Microsoft's standard tools for update and configuration management. Configuration Manager is Microsoft's new title for the change management platform previously called SMS Server. Configuration Manager 2007 offers a range of enhancements to Systems Management Server including comprehensive automation, integrated Vista Windows Server 2008 awareness, NAP security support, and boot image management. Progent's Microsoft certified consulting professionals can help you use Systems Management Server or Configuration Manager economically for automated operating system and application installation, security patch control, software tracking, and licensing reconciliation. Progent's consultants can also assist your company to move smoothly from SMS Server 2003 to System Center Configuration Manager.
Cisco's network security and remote connection products for small companies offer a full range of easy-to-administer security solutions to help protect your local and remote information system. Cisco's VPN product family includes routers, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's professional staff of consultants includes field-proven specialists with Cisco CCIE and CCNP qualifications who are able to assist your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security solutions that fit best with your company objectives.
Network Management Outsourcing for Small Businesses Engineer
Progent's Windows 11 experts can provide a range of services for Windows 11 including Microsoft 365 integration, mobile management, teleworker connectivity, security and compliance, streamlined deployment, and Call Center services.
If you want to revamp your corporate web site, create internal websites for purposes such as human resources or employee training, establish a powerful web presence for a new business, or generate enterprise-class, data-driven specialized web applications, Progent can provide talented and experienced web designers. Progent's consultants can also help you design and maintain a secure, fault-tolerant server and communications network, including remote and wireless access, to support your web solutions.
Progent's private cloud hosting service allows small and midsize businesses to run mission-critical applications such as Microsoft SQL and Exchange Server from a hardened Tier III data center facility on fully redundant hardware with offsite data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for backup replication and restore. Smaller organizations can use Progent's private cloud hosting service to eliminate major investments in the purchase, maintenance, and management of network equipment and data center facilities while achieving the highest levels of system reliability and physical security.
Progent's professionals provide experience in a variety of disciplines relevant to mobile connectivity such as system architecture, Activesync, wireless security, mobile email, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile application development. Progent's Microsoft certified professionals can save your company time and expense by using their wireless background to show you how to select and integrate wireless networking technologies that make sense for your company. Progent can also tune your network architecture so that mobile appliances work more reliably.
Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development system and can create or update .NET applications quickly and affordably.
Catalyst line of wireless controllers streamline the administration of wireless networks by unifying the provisioning and management of wireless APs, optimizing wireless throughput by limiting the effect of RF congestion, improving Wi-Fi availability with fast auto-failover, and hardening security by identifying cyber threats and filtering traffic content according to user class and location. Progent can assist you to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi solution or carry out a smooth transition to Cisco's latest wireless controller technology.
Progent's Cisco certified network infrastructure consultants have extensive experience helping Internet Service Providers to architect, implement, administer, optimize, and debug fault-tolerant, scalable connectivity environments appropriate for shared public networks.
Progent's Cisco certified networking consultants can help your organization to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to configure, manage, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Microsoft-certified Excel and Office 365 Excel consultants offer a broad variety of online support services to help your organization to plan, program, pilot test, install, administer, and debug applications based on any release of Excel, including Office Excel desktop and Office 365 Excel. Progent can help you to migrate your legacy Excel applications to the latest versions of Excel, support Excel on iOS-based iPhones and iPads and Google Android phones and tablets, and fix compatibility problems between various releases of Excel. Progent offers as-needed help to clients looking for a fast fix to a stubborn issue related to Office Excel and Progent also offers comprehensive project management services for migrating or developing mission-critical application software based on Excel. Progent's cost-effective webinar training classes for Office Excel can be custom tailored to meet the needs of individuals or groups.
Progent's accredited security and compliance consultants can oversee cybersecurity audits of company-wide security to determine your company's cybersecurity profile compliance with key international security standards. Progent offers ongoing managed services for security monitoring, on-demand network-wide security audits, and targeted cybersecurity assessments for specific areas of cybersecurity such as Active Directory or ransomware-safe backups. Progent's accredited security consultants can also run extensive information security tests to determine your company's compliance with recognized international security standards such as FISMA, PCI, and ISO.
Progent's SonicWall firewall consultants can show you how to configure, maintain, and troubleshoot SonicWall firewall devices including the current SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified cybersecurity experts can help you incorporate SonicWall security gateways into an end-to-end security plan and build security into your business processes.
For enterprise project management support, Progent can provide access to senior information technology experts with decades of background in technology management, program development, and process design for organizations from Big 4 companies to dot-com startups to state government agencies. These proven IT managers offer project management expertise to assist enterprise clients follow leading practices to ensure that strategic projects are successfully completed on time and within budget.
Progent has more than two decades of experience deploying, and supporting the core components included with Microsoft System Center and can help you to design, configure, maintain, and repair your System Center 2012 R2 ecosystem to maximize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected datacenters. Progent's consultants can assist your organization to upgrade to the latest edition of System Center from an earlier release or from a third-party datacenter management platform to provide the advantages of best-in-class provisioning, centralized management, security, plus datacenter and critical application performance monitoring.
Progent's Reseller Program for IT Service Firms lets you use Progent's consulting engineers while retaining your own service brand as a seamless arm of your network services staff.
Progent can assist you to utilize Cisco's networking products to create a robust foundation for your onsite, cloud-centric, or hybrid data center and streamline operations in vital areas including resource consolidation, security and compliance, versatility, reliability, and recoverability.
Progent's Wi-Fi site survey services assist you to plan, implement and troubleshoot a Wi-Fi LAN adapted to your environment, providing your business a WLAN that has the coverage, speed, density, data protection, and roaming ability your business requires.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to halt the spread of an active ransomware breach. Call 800-462-8800
If your organization does not need immediate online help but expects to require technical services with your information system soon, you can conserve time and expenses and ensure that the right IT skill will be ready when you need it by getting in touch with a Progent sales agent and registering as a customer. For details, phone 800-993-9400 or send email to information@progent.com.
Small Business Managed IT services Consultant Services
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect data about your network infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can save up to half of time thrown away trying to find vital information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether you're planning improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require as soon as you need it.
Progent can assist your business to plan a migration to Teams from Skype for Business and install, manage, and debug a cloud-based or mixed implementation of Microsoft Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your network operating at peak levels by checking the state of critical devices that drive your network environment. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your specified IT personnel and your assigned Progent consultant so that all potential problems can be addressed before they have a chance to impact your business.
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small or mid-size company's production servers in an environment that delivers the highest degree of dependability and scalability and is also easy to move to another host. ProSight Virtual Hosting options are based on proven virtualization techniques that enable small companies with multi- platform IT systems to economize dramatically on the costs of capital equipment, system support, and IT management while achieving enterprise-class reliability and an unprecedented level of vendor flexibility.