Additional Topics of Interest

Technical Support Services Windows Server 2019 and SCOM
Windows Server 2019 Windows Time Service Troubleshooting

Progent's Windows Server 2019 disaster recovery planning consultants can assist your business to plan and deploy a disaster recovery solution based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.

Support Windows and Linux
Linux with Windows Engineers

If your business network mixes Linux-based products platforms with MS Windows, Progent can show you how to integrate your servers into a cohesive network that allows all your OS platforms to run side by side for easy management, seamless dataflow, high dependability, enhanced performance, and tight protection. Progent's Linux and Windows integration assistance services include IT infrastructure integration and service, support for Windows services for UNIX, remote server monitoring and administration, online technical support and troubleshooting, on-site technical support, and Contact Center outsourcing.

24x7x365 Windows Server 2019 Kubernetes Containers Consulting
Windows Server 2019 PowerShell Consulting Services

Progent's certified Windows Server 2019 experts can assist your company to plan and carry out an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 offers significant improvements in capacity, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and Linux support.

24 Hour Engineer Locky ransomware recovery
Snatch ransomware recovery Consult

Progent's experienced ransomware recovery consultants can assist your business to rebuild a network victimized by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or MongoLock.

ProSight Ransomware Defense Specialist
Troubleshooting ProSight Endpoint Protection

ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior-based machine learning tools from SentinelOne to guard endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which easily escape traditional signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud resources and provides a single platform to automate the entire threat progression including blocking, infiltration detection, mitigation, remediation, and forensics. Top features include single-click rollback with Windows VSS and automatic network-wide immunization against new threats.

Network Security Assessment Consultants
Consultant Services Information Risk Evaluation

Progent offers several network security service bundles designed to provide larger corporations an independent and thorough network security evaluation from a team of premier security consultants. All Progent's security assessment bundles feature a collection of procedures including network scans from within and from outside the company firewall, expert analysis of scanned data by accredited security engineers, production of a report explaining the results, plus an interactive concise executive outbrief and an in-depth live review for internal network administrators.

Call Desk Services Online Support Services
Service Desk Outsourcing Support Support and Setup

Progent's Shared Help Desk service allows your IT organization to share the load for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of certified technical support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the top shared PSA platform for managing service requests, ticketing, responsibility, status tracking, and reporting.

Specialist At Home Employees Endpoint Management
Specialist Remote Workers Endpoint Management

Progent can help small and mid-size organizations to implement unified remote endpoint management tools for administering endpoints used by an offsite workforce.

Emergency Remote Employees Video Conferencing Online Technical Support
Work from Home Teleconferencing Computer Consulting

Progent can help small and medium-size companies to configure and debug teleconferencing platforms to enable their telecommuters to interact effectively with teammates and clients.

Urgent SharePoint Backup and Recovery Consultant
SharePoint Online On-site Support

Progent's Microsoft-certified SharePoint consultants offer economical remote and onsite expertise, application development, and technical support services for businesses of any size who intend to upgrade to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.

Urgent ransomware cleanup and restore Specialist
Professionals ransomware removal and restore

Progent's proven ransomware recovery consultants can help your business to reconstruct an IT network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.

Top Skype for Business 2019 Consultant Services
Skype for Business Video Interop Server Consult

Lync Server 2010 supports IM, Real Presence, audio and video conferencing, desktop sharing, and both VoIP and traditional public switched telephone network calling. Lync 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint Server and Office or Microsoft 365 and streamlines administration via integration with Active Directory. Lync can also reduce expenses by eliminating VoIP equipment and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence consultants offer remote and onsite support to assist your company to maintain and repair your current Lync Server 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product family. Progent can also help your organization to plan and execute a smooth Skype for Business upgrade or a migration to Microsoft Teams.

Microsoft Entra MFA Consultancy
Microsoft Entra Domain Services Engineers

Progent's consultants can help you to design and carry out an efficient move from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access management across onsite and Azure resources.

BlackBerry Smartphone Network Consultants
Consulting Services BlackBerry Desktop Manager

Progent offers the services of BlackBerry-premier experts who can assist small companies to design, manage, and repair BlackBerry technology economically and successfully, doing away with the requirement for an internal BlackBerry specialist and minimizing the cost and hassle of maintaining a mobile workforce. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-expert experts, Cisco CCIE engineers, and CISSP and CISM-certified security professionals. This wide range of expertise, in conjunction with Progent's proven online service delivery model, provides small and mid-size businesses a cost-effective option for integrating BlackBerry devices and software productively into their IT system.