Progent's ProSight family of managed services are designed to offer businesses who maintain small in-house network support staffs with low-cost access to world-class management tools and technical experts. Advantages of Progent's ProSight catalog of managed IT services include predictable network maintenance expenses, smart automation of routine administrative processes, ongoing absorption of the latest technology, graceful transition from legacy systems to modern solutions, close fit between computer technology with business objectives, access to seasoned IT experts, and freeing up management to concentrate on business rather than ever-changing information technology.


Additional Topics of Interest

Integration Companies for Sun Solaris Remote
Solaris Remote IT Outsourcing Firm in Emeryville, CA

Progent provides national remote phone support and troubleshooting services for businesses who operate Sun Solaris environments or whose information systems include a mix of Sun Solaris and Microsoft technology. Online IT help offers maximum return for your information technology dollar by protecting user productivity and shortening the time charged for network analysis and repair. Advanced online access utilities and experienced technicians and engineers combine to enable Progent to solve the majority of network problems without wasting time and money by going to your location. In most of situations your network problems can be remediated by telephone or via a combination of telephone support and remote network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA premier security specialists to assist you with the most difficult network problems.

Microsoft Office 2000 Server Install
Information Technology Management for Microsoft Windows Grass Valley, CA

Progent’s IT outsourcing support offerings for small businesses feature planning 2003 Server, .NET Server, and Microsoft BackOffice environments, coordinating upgrades to Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk services, remote and in-person troubleshooting, resolving stubborn integration issues, and producing a company-wide security strategy. Progent can help you maximize network reliability and throughput via fault-tolerant technologies, resilient network architecture, and proactive network monitoring. Progent also offers project management help for major migrations and can help with requirements definition, product identification, bill of materials production, sourcing selection, procurement coordination, and full documentation. Progent’s computer outsourcing help also includes training for office productivity products such as Microsoft Office.

Windows 2012 Failover Clustering Computer Consultants
Computer Engineer in Sausalito, CA

Progent's certified failover clustering consultants can help businesses to assess the advantages of deploying Windows Server 2012 failover clustering to create a powerful high-availability/disaster recovery solution, assist your organization to design and deploy a Windows Server 2012 environment, deliver online and on-premises consulting services and engineering support for clusters that include physical servers or virtual machines, and show you how to streamline the administration of clustered servers.

Solaris Migration
Upgrade for Solaris-Windows Baton Rouge

Progent can assist your company to plan and execute an efficient migration from a Sun Solaris-based IT environment to a network based on Windows and suited for supporting Microsoft's popular office productivity software, business applications, and developer tools. Progent's Solaris, Windows and Cisco consultants and software development specialists can help you guard your data and minimize productivity disruption by designing an effective migration plan that preserves your existing assets in Sun Solaris software and technology. UNIX-to-Windows migration support expertise available from Progent include evaluation of current environment, migration strategy and testing, MS Exchange migration support, data and application software transition, and processor and storage system migration and consolidation.

Specialist for macOS Configuration
macOS IT Consulting Firms

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Oracle database Development
Top Quality Oracle Database Resource Manage Consultant Services Scottsdale

Progent offers fast and affordable online access to a certified Oracle database administration consultant or an Oracle software developer. Progent can provide comprehensive database administration services for all versions of Oracle including 10g and 11g and can also help plan, create, update, or fix Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also provides support for Data Guard replication tools and ASM file/volume manager.

Online Technical Support for Jabber File Transfer
Remote Consulting for Jabber and Microsoft Office Detroit, MI

Progent's Jabber consultants can provide remote or onsite expertise to help businesses of all sizes to design, deploy, manage, update or debug Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent offers advanced expertise for all the products, technologies and services that make up building an end-to-end Jabber collaboration solution including Cisco network appliances and management software, Microsoft Office 365 applications, Windows and Mac computers, iOS and Google Android smartphones, SIP trunking, WiFi networks, cyber security, cloud integration, immersive telepresence systems, PBX systems, business continuity, and other pieces of a modern collaboration ecosystem.

Call Center Consultants
Computer Support Help Desk Troubleshooting Lincoln, NE

Progent offers several basic types of Help Desk support : Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Helpdesk Support, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco professionals offers your clients convenient access to a dependable technical group with years of experience providing phone support and online troubleshooting for IT systems based on Microsoft products. Progent's concentration is on giving the support Helpdesk a positive image as a key contributor to business performance. Progent's target is to resolve rather than merely report problems.

Cisco VoIP Phones and CallManager Network Engineer
Cisco VoIP Phones and CUCM Network Engineer Baltimore, MD

Progent's Cisco VoIP phone and video IP phone experts can assist your business to configure, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from legacy Voice over IP devices to the newest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, formerly named CallManager, or with Cisco Unified Communications Manager Express (CME) to create a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also help you to configure Unified CM apps such as Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's consultants can provide support with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP gateways, installing Cisco ISR routers with CUBE internetworking support, and designing UCS server failover and Cisco SRST systems for survivability.

Sun Solaris Online Support
Integration Services for Solaris

Progent's Sun Solaris family support services offer small companies and software developers assistance with managing and maintaining Sun Solaris systems that coexist with Microsoft-based technology. Progent offers your business contact with Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise provides you with a convenient one-stop source to show you how to build and maintain a protected and reliable cross-platform connectivity and communications solution that supports Sun Solaris and Microsoft interoperability by integrating MS Windows with major versions of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux platforms such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

ProSight Endpoint Protection Services Remote Support Services
Los Altos, California ProSight Endpoint Security On-site Support

ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior-based machine learning technology to defend endpoint devices as well as servers and VMs against new malware assaults such as ransomware and file-less exploits, which routinely evade traditional signature-based anti-virus tools. ProSight ASM protects on-premises and cloud resources and provides a single platform to automate the complete malware attack lifecycle including blocking, identification, containment, remediation, and post-attack forensics. Top capabilities include single-click rollback using Windows VSS and automatic system-wide immunization against newly discovered attacks.