Progent's ProSight portfolio of managed IT services are designed to provide businesses who have minimal internal IT support staffs with low-cost help from enterprise-class management tools and consulting expertise. Advantages of the ProSight catalog of managed IT services include predictable network maintenance expenses, smart automation of common administrative processes, continual adoption of new information technology, smooth migration from older systems to up-to-date solutions, close fit between information technology with business goals, access to seasoned network consultants, and allowing management to focus on business rather than fast-evolving computer technology.


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The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for testing mission-critical applications, developing efficient migration procedures, evaluating and optimizing performance, designing or validating disaster recovery strategies, mitigating compatibility problems, and building training environments for new technologies. For Progent customers who lack adequate in-house resources to assemble effective pilot environments, the lab reduces capital outlay and technical risk and helps keep vital IT initiatives on schedule.

IT Management Outsourcing Consulting Services
24/7/365 Technology Professional Ransomware Protection

Progent's ProSight portfolio of managed IT services are designed to offer organizations who have minimal in-house IT support teams with affordable help from world-class management tools and technical experts. Benefits of the ProSight line of managed IT services include flat-rate IT maintenance costs, automation of common management tasks, ongoing absorption of the latest information technology, graceful migration from legacy technology to modern solutions, improved alignment of information technology with strategic objectives, guidance from seasoned network consultants, and allowing management to concentrate on business issues rather than fast-evolving information technology.

System Center MOM Consultant
Remote Monitoring and Reporting Network Consulting

Medium-size businesses can derive all the benefits of Operations Manager 2007 and have quick availability of Progentís Microsoft and Cisco Premier IT support experts. With Progent's economically priced network support programs, mid-size organizations can select a simple co-sourcing package based on System Center Operations Manager with network monitoring, automated alerts, comprehensive system analysis, Help Desk support, and online troubleshooting. For companies with mission-critical environments who need non-stop networking, Progent can provide a complete 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to provide mid-size company networks enterprise-class availability, protection and productivity.

Application Monitoring Technical Consultant
Microsoft Operations Manager Remote Support

Even if your company has a minimal network services group and a modest technology budget, your information network can still have the same high availability and performance that once required a large in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-certified network professionals, the latest network management software for proactive monitoring and alerts, and economical service programs such as a help desk service to keep your vital network applications and hardware operating.

Shared Computer Support Help Desk Technology Consulting Services
Extended Helpdesk Support and Help

Progent provides several basic kinds of Help Desk services : Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco experts gives your customers easy access to a reliable support resource with years of experience providing phone support and remote access repair for IT systems powered by Microsoft products. Progent's focus is on giving the support Call Center a respected reputation as a solid contributor to company productivity. Progent's goal is to fix rather than merely report problems.

24x7 Endpoint Virus Immunization Technical Consultant
ProSight ASM Endpoint Protection Consult

Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior machine learning tools to guard endpoint devices and physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which routinely get by legacy signature-matching anti-virus products. ProSight ASM protects on-premises and cloud-based resources and offers a single platform to manage the entire threat lifecycle including protection, detection, mitigation, cleanup, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats.

Top IT Consulting Aironet Wireless Access Point
Aironet Outdoor Wi-Fi Access Point Specialist

Progent's Cisco CCIE-certified wireless infrastructure consultants offer online or onsite configuration and debugging support to assist your organization to design, configure, upgrade, tune, manage and troubleshoot Aironet Wi-Fi AP environments of any size or topology. Progent's Cisco Wi-Fi controller experts can also assist you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to create a seamless enterprise connectivity foundation that is simple to administer and expand. Progent also offers affordable Wi-Fi site surveys to help you to determine the most efficient selection, placement and setup of Aironet wireless APs to accommodate your unique office layout, building structure, and expected network traffic.

Best ProSight Windows Server Management Consultant Services
ProSight Server and Desktop Management Online Support

ProSight LAN Watch is Progentís server and endpoint monitoring service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by checking the health of critical assets that drive your network environment. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your specified IT management personnel and your assigned Progent engineering consultant so that all looming problems can be resolved before they can impact productivity.

Office 365 Gmail migration Computer Consultants
Top Microsoft Office 365 and iOS Online Consulting

Progent can assist your business to evaluate the wealth of subscription options offered with Office 365 and integrate your network with Office 365 so you derive top business value. Progent supports cross-platform networks that incorporate Windows, macOS, and Linux software. Progent can also assist your business to create and maintain hybrid networks that seamlessly integrate on-premises and cloud resources.

Altaro VM Backup with Azure Support Services
Altaro VM Backup Integration Configuration

Altaro VM Backup software offers small businesses a dependable and affordable solution for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud environments and also enables cost-effective cloud backup to Microsoft Azure storage. Headline features include industry-leading Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as little as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, granular restore options for specific files and emails, support for Windows Server Cluster Shared Volumes (CSV) and vCenter for managing large-scale deployments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live virtual machines with zero downtime. Progent is an Altaro partner and offers a wide array of services to help you to design, install, manage and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup.

Web Programming Firms
Development Company Dynamics

For custom program development, Progent can supply software design experts to produce business applications in areas such as eCommerce, web site design, Microsoft Business Solutions products such as Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progentís experts can use Internet Information Services to build custom eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent can provide experts in a broad range of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers specialists in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.