Progent's certified consultants can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, create test systems and rollout plans, tune your network infrastructure for local, multi-site, cloud-based, and hybrid environments, train your IT support, staff, develop a corporate-wide security strategy, automate network administration, assist with application development, and generate and test a DR/BC plan.
Progent can assist you in any phase of your migration to Microsoft Exchange Server 2019 including deploying Windows Server 2019 as a host for Exchange; planning high availability (HA) architecture for a local, cloud-based or hybrid deployment; migrating mailboxes; designing and implementing Hyper-V; setting up hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook.
The Helpdesk service model adopted by Progent gives small and midsize businesses an dependable option to reliance on independent consultants by offering broad technical knowledge accessible to numerous engineering teams, optional 24x7 access to urgent help, escalation capability to appropriate experts for handling even the most complex problems, support consistency and reliability, prompt follow through overseen by veteran service administrators, a selection of convenient ways for initiating support tasks, and excellent process transparency made possible by trouble ticket tracking and available via a web-based portal.
Progent's CCIE-certified networking consultants can provide advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Progent can assist your business to design and execute an efficient migration from a Solaris-based IT environment to a network powered by Microsoft Windows and suited for supporting Microsoft's powerful office productivity software, business applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco engineers and application specialists can show you how to guard your information and reduce productivity discontinuity by designing an effective transition plan that protects your current assets in Sun Solaris software and technology. UNIX-to-Windows migration consulting services offered by Progent include analysis of current environment, migration strategy and validation, MS Exchange migration services, data and application porting, and processor and storage transition and consolidation.
Configuration Manager 2016 automates application and device deployment at scale, centralizes security and compliance settings management, keeps track of network resources, protects against corporate data leakage, provides network health reporting, allows safe self service, and offers a single control mechanism for administering multi-operating system ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration specialists can assist businesses of any size with any facet of designing, implementing, operating and repairing a SCCM 2016 solution for local, cloud, or hybrid networks.
Progentís Co-managed Help Desk service makes it possible for your business to split the load for Help Desk support transparently between your IT team and Progent's large roster of certified desktop support engineers and subject matter experts. Progentís Co-managed Help Desk service is an advanced service desk solution built around the top shared PSA tool for managing service requests, ticketing, ownership, progress tracking, and metrics.
Progent's Microsoft-certified experts have 20 years of background providing e-mail and integrated email/telephony solutions for businesses. Progent offers affordable Exchange Server consulting services to strengthen email security and virus protection, achieve high availability email, and implement remote and wireless email access. Progentís Microsoft Exchange consulting and support offerings can assist you in designing and implementing a Microsoft Exchange update or a move from a legacy SMPT system or outdated Microsoft Exchange product such as Exchange 5.5 to Exchange Server 2010.
Exchange Server 2013 incorporates major enhancements to the functionality of its predecessor Exchange 2010 and delivers powerful new features plus a revamped architecture. These enhancements affect key IT areas like ease of administration, high availability (HA), security and compliance, operational costs, teamwork, extensibility, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you evaluate the possible advantages of upgrading to Microsoft Exchange 2013, create an efficient test and deployment plan, and train your IT staff to manage your Exchange 2013 solution. Progent also offers ongoing remote support and management services for Exchange 2013.
Progentís staff of Microsoft and Cisco Premier experts average longer than a decade of real-world professional experience, in the trenches of network service, executing a broad range of technical projects for a large array of customers. Every Progent consultant shares a proven set of individual best practices that are incorporated into company-wide best practices training that Progent instills in its consulting personnel. This guarantees that you get not just world-class IT capability, but also a consultant with proven approaches for using technical knowledge to solve actual IT problems quickly.
Progent can help you plan and implement an efficient migration to Dynamics GP so that you retain your information, improve your security, enhance your analytics, take complete advantage of Microsoft Office support, and minimize productivity disruption by creating and executing a sensible migration strategy. Progent can also help educate new Dynamics GP users so you don't waste productivity. Progent can enhance your company reports and business analytics by providing Crystal Reports consulting, FRx programming, and Microsoft Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to produce custom business software and eCommerce solutions that work seamlessly with Microsoft Dynamics GP 2010/Great Plains 2010.
Progent can supply small companies with an information management expert who can function as a part-time CIO. This part-time Chief Information Officer can offer strategic direction to help you deploy sensible technology to improve business processes so they match more closely with your corporate goals. Your business can create and implement a well thought out information technology strategy without absorbing the cost of a full-time Chief Information Officer.
Cisco's PIX 500 Series firewalls have reached end of life and Cisco may no longer support these legacy devices. Progent still provides technical support for Cisco's PIX 500 firewalls to help you with maintenance and management and Progent can also help you determine if you should adopt next generation firewall products available from Cisco. Progent's Cisco-certified experts can help your company plan and carry out an efficient upgrade to Cisco ASA 5500-X Series firewalls based on leading practices.
Progent's Microsoft-certified consultants can help your business to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to SCCM 2012 from an older device management platform or assist you to modify your current SCCM 2012 environment to accommodate your changing business needs. Also, Progent can help you to build a software foundation that takes full advantage of SCCM 2012 by providing expertise with related Microsoft platforms including Active Directory Domain Services, Microsoft SQL SSRS, and Internet Information Services.
Progent's Microsoft certified Consultants offer several service programs to help mid-size and large organizations create a cost-effective and successful internal Computer Support Help Desk. Progent's consulting services include ROI analysis, process study and enhancement, executive reporting, training of in-house staff, and documentation of processes. Progent's Software Selection and Integration Services help businesses sift through the numerous top level Help Desk software packages available and decide what packages might be excessively expensive, lack critical functions, or align poorly with your organization's corporate culture. Progent also provides short-term staffing for businesses who want to augment their in-house Help Desk staff for special projects or to fill in for vacationing or incapacitated workers.
Progent offers the assistance of a certified VMware VCDX expert to help your organization design, deploy, manage and troubleshoot VMware vSphere-powered virtualization ecosystem for local datacenters, private and public clouds, or hybrid deployments. Progent offers advanced expertise for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery. Progent offers in-depth understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for managing private and hybrid cloud solutions that deliver high availability, fault tolerance, and disaster recovery.
Progentís Wireless Site Survey assists you to plan and install a WiFi LAN customized for your environment, offering your business a WLAN that delivers the reception, performance, capacity, QoS, data protection, and roaming ability your business requires. Progent's Wireless Site Survey services are offered either as an economical online service or as a more detailed onsite service.
Small to mid-sized companies can now get all the benefits of System Center Operations Manager and in addition have quick access to Progentís Microsoft Premier IT support experts. With Progent's affordably priced network support packages, small organizations can choose a simple Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent supports Operations Manager 2007 to offer small business networks enterprise-class availability, protection, and productivity.
Our compensation structure is built on contribution, so similar to working as a freelance contractor, your income is entirely driven by your generated revenue. Some of our support staff stress lifestyle issues and choose to work at a more relaxed pace, utilizing our self-determined schedule to follow personal enthusiasms like mountain biking, car racing, snow boarding, surfing, vacations, or spending free time with family and friends. Other consultants use the opportunity to make major bucks via hard work and long days. Progent fully encourages both sides of the spectrum plus any point in the middle.
Microsoft Lync 2013, rebranded Skype for Business, enables businesses of all sizes to create a manageable and secure communications ecosystem that supports a BYOD computing model with instant messaging (IM), presence, audio/video and web conferencing with app sharing and whiteboard, as well as IP and PSTN telephony enabled for a wide range of stationary PCs and mobile endpoints. Progent's certified Lync 2013 consultants and system integrators can assist your company to assess the advantages of Lync Server 2013, design an in-house, cloud-resident (via Microsoft Lync Online) or hybrid topology appropriate for your present and future plans, implement Lync Server 2013 so as to speed up your ROI, and provide custom online and on-premises training to your management team and users. Progent has expertise in key components of a Lync 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to integrate Lync 2013 with popular Office and Office 365 apps such as Outlook clients and PowerPoint.
Progent can assist your organization to support System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, improve security and compliance, and boost productivity by making sure that operating systems and applications are always current, tracking licensing, and monitoring usage profiles to help you make informed purchasing decisions. Once your organization is set to update your SCCM 2007 change management solution, Progent can help you to plan and implement a smooth migration to System Center 2012 Configuration Manager.
ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior analysis technology to guard endpoint devices as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which routinely get by legacy signature-based AV tools. ProSight ASM protects on-premises and cloud resources and provides a single platform to manage the entire malware attack lifecycle including blocking, identification, mitigation, cleanup, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks.
Progent's Office and Office 365 consultants can assist companies to incorporate Office desktop and Microsoft Office 365 applications such as Excel, Word, PowerPoint, Outlook, Access, Project and OneNote into a cohesive productivity solution that offers fast return on investment and enables better business outcomes. Progent can assist your company to integrate Microsoft Office or Office 365 applications with one another and with additional key Microsoft technologies including SharePoint, Microsoft Exchange Server and SQL Server running locally or in the cloud. Progent can also assist you to resolve compatibility issues between different versions of Office and offers customized online training to individuals and teams.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, find and safeguard information about your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to half of the time wasted trying to find vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether youíre planning enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require as soon as you need it.
Progent has been providing SharePoint support since the initial SharePoint product was released over a decade ago, and Progent has the scope of technical know-how to assist businesses of all sizes to plan and carry out a SharePoint Server 2013 installation and create SharePoint 2013 applications that add substantial business benefit to your IT investment. Progent's Microsoft-certified consulting team can help your company to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from another collaboration environment; decide if an on-premises, Cloud-based or hybrid deployment is best suited for your organization; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent offers full project management support or can help in specific jobs related to your SharePoint 2013 deployment.
Progent's Cisco Meraki Wi-Fi AP experts provide remote and on-premises support to help organizations of any size to plan, install, manage, expand or debug Wi-Fi networks that include Cisco Meraki APs. Progent can assist you to configure and support Cisco's Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco technology such as Catalyst and Nexus switches, routers and ASA firewalls to create a cohesive ecosystem that provides the same connectivity, performance, security compliance, ease of management and uptime for wired and Wi-Fi users irrespective of their location or computing device.
Stealth intrusion testing is a key component of any comprehensive IT system security plan. Progentís security professionals can perform extensive intrusion checks without the knowledge of your organization's in-house network support resources. Unannounced penetration checking shows whether existing security defense tools such as intrusion incident alerts and event log analysis are correctly set up and actively observed.
Remote continuous monitoring, automated alerts, and actionable analytical reporting are crucial to maintaining the proper operation of your IT system and avoiding unnecessary and costly downtime. Remote Monitoring and Management (RMM) technology has advanced to the point that companies of all sizes can afford a level of network stability that was once limited to enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions delivered as economical service packages created to assist you to identify and fix a most IT network problems before they can disrupt your business.
Exchange Server 2013 incorporates major improvements to the functionality of its predecessor Microsoft Exchange 2010 and delivers important new features plus a revamped architecture. These improvements favorably impact key areas like manageability, availability, compliance, cost of ownership, collaboration, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the possible advantages of migrating to Microsoft Exchange Server 2013, design a cost-effective validation and rollout plan, and educate your IT staff to manage your Microsoft Exchange 2013 environment. Progent can also provide affordable online consulting and management services for Exchange Server 2013.
NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering along with continual replication to deliver fast, zero data loss disaster recovery between sites located as far as 300km apart. Progent's roster of seasoned network experts can assist your business to plan, deploy, manage, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that aligns with your functional requirements and budget. Progent can ensure you adhere to best practices for configuring your MetroCluster environment by delivering guidance with procedures like assigning disk pools, determining plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a configuration replication network between your storage clusters, and verifying your disaster recovery solution to show adherence with information assurance standards and regulatory requirements.
Small to middle size businesses can now get all the benefits of Operations Manager and in addition have fast access to Progentís Microsoft Certified network support professionals. With Progent's affordably priced IT service programs, small organizations can select a basic Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent supports Operations Manager to provide small business information systems enterprise-class reliability, security, and performance.
Server growth puts pressure on network budgets and management resources. Server consolidation via a virtual infrastructure promises lower total cost of ownership of hardware and faster return on investment, more leveraged utilization of servers, streamlined operations, enhanced network availability, and easier management. Common usage scenarios for virtual servers include resource consolidation, low-cost platforms for line-of-business legacy software based on obsolete operating systems, and affordable quarantine of program development or pilot testing systems from production systems.
Windows Active Directory requires extensive hands-on experience to integrate optimally across a large corporation. Progentís Microsoft Certified consultants are experts in designing, integrating, and troubleshooting sophisticated Microsoft Enterprise AD projects. Progentís fields of expertise with Windows Server Active Directory include replication problems, multi-domain partition configurations, repair of corrupted AD objects, dealing with legacy legacy version configuration objects in production Active Directory systems, and fixing failed installations of AD and AD-integrated programs.
Microsoft SQL Server 2016 introduces major improvements in speed, capacity, security, availability, mobile computing support, and integrated analytics and reporting. Innovations include PolyBase for processing SQL and NoSQ files in one appliance for big data applications, Hadoop integration, Always Encrypted mode, Mobile Reports, and centralized management of local and cloud resources. Progent's Microsoft-certified consultants can provide remote and on-premises expertise to help organizations of any size to configure, manage or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Skype for Business, and System Center Operations Manager.
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification through rigorous testing and significant experience with information security design. ISSAP consultants have in-depth understanding of access control mechanisms and methodologies, telecommunications and network security, cryptography, requirements analysis, BCP and disaster recovery, and physical security. Progent's ISSAP-certified security consultants can help your company with all aspects of architecture security.
Progent's Experts Team provides support in important technologies that include Apple OS networking and applications; Consulting for Linux-powered, UNIX-powered, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management expertise; Mission-critical and specialized application support; CIO, management information analyst, and project logistics services; Special applications development and integration; Web, electronic business, Electronic Data Interchange, and customer information portal development and integration; SQL management and efficiency help; Management information consulting; and Telecom architecture consulting.
Progent's Citrix-certified consultants can assist your company to understand the business benefits of XenServer and additional Citrix products, and can help you to plan, test, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can in addition assess your existing Citrix technology deployment and help you to enhance consolidation, responsiveness, protection, uptime, and recoverability.
Cisco's PIX 500 Series firewalls have been discontinued and Cisco may no longer offer support these devices. Progent still offers consulting assistance for Cisco's PIX firewalls to help you with maintenance and management and Progent can in addition help you determine if you should migrate to next generation firewall technology from Cisco. Progent's Cisco-certified specialists can help your company plan and carry out an efficient migration to Cisco ASA 5500-X firewalls based on industry best practices.
Progent is among the most qualified network support companies for creating e-mail systems based on Exchange 2000. Progent specializes in helping small businesses get the full advantages of Exchange Server 2000 for common scenarios including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 Server support.
Progent's certified Office Excel and Office 365 Excel application consultants can provide a broad variety of online services to assist your organization to plan, develop, test, deploy, manage, and troubleshoot business applications powered by any version of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist you to upgrade your legacy Excel solutions to the newest releases of Excel, support Excel on Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility problems between different releases of Excel. Progent offers as-needed help to clients who need a quick fix to a stubborn issue related to Excel and Progent can also provide comprehensive project management support for upgrading or developing mission-critical application software built on Excel. Progent's cost-effective online training classes for Office Excel can be customized to meet the special requirements of individual users or teams.
Progent's certified Wi-Fi consultants can help your organization to evaluate the benefits of adopting Cisco Wi-Fi controllers to manage Wi-Fi deployments of any scale. Progent can help you to support and debug your existing wireless network or help you plan and implement an efficient migration from earlier generation Wi-Fi controllers to modern models.
Progent offers national urgent help and consulting services for businesses that run UNIX, Linux, or Solaris networks or whose information systems include a mix of UNIX and Microsoft Windows technology. Remote technical support offers maximum leverage for your IT dollar by extending user productivity and limiting the time billed for network repair services. Sophisticated online access utilities and skilled technicians and engineers allow Progent to solve most IT issues without wasting time and expense by traveling to your site. In most of cases your network issues can be remediated by telephone or through a mix of phone support and online connectivity. Progent can offer the services of Cisco CCIE network experts and CISM and CISSP premier security professionals to help with the most challenging system problems.
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales functions including listings, orders, payments, fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales processes, merchants can expand their reach, reduce their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and expedite your ROI.
Progentís wireless engineers can help small organizations plan, choose, evaluate, configure and maintain protected building-to-building wireless bridges that integrate transparently into your existing network while providing a degree of protection that matches or exceeds wired interfaces. Progent offers experience in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can help you identify and install the wireless link technology that match your company needs.
Progent's certified Microsoft Office and Office 365 consultants can assist businesses to integrate Office desktop and Microsoft Office 365 apps such as Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a seamless productivity solution that offers fast ROI and enables better business outcomes. Progent can help your company to integrate Office or Office 365 applications with one another and with other key Microsoft technologies including SharePoint, Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent's consultants can also help you to fix compatibility problems between various releases of Office and offers customized online training to individuals and groups.
Progentís high availability system consultants offer reliability consulting, disaster recovery planning, system load balancing, 24x7 interoffice access, 24x7 Internet interface design, fault-tolerant data center consulting, and other 24x7 operations services to show your company create a non-stop network for mission-critical applications. Progent possesses the experience to design economical, 24x7 systems by utilizing the expanding suite of Windows Cluster servers including Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco authorized consultants can show you how to you design a fault tolerant mutli-location network with a completely mirrored Internet interface and intelligent network load balancing.
Progentís Microsoft-certified consultants can provide organizations of all sizes consulting, troubleshooting, and development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced platform that uses web-based technology for efficiently coordinating people, teams and information. Microsoft SharePoint offers a central spot for your employees or clients to connect to, manage, distribute and interact with relevant data, documents, and applications and to interact with one another. SharePoint enables quicker and more intelligent decisions, more effective sharing across groups and more economical business practices. Windows SharePoint Services connect employees, customers, workgroups and projects with the information theyíve developed in a way that makes data easy to locate, download and re-use. Progent's SharePoint experts can help your organization to manage your existing SharePoint environment or upgrade to the current version of SharePoint Server or to SharePoint Online.
Progent's Cisco certified Wi-Fi experts offer economical online and on-premises support for end-of-life and modern Wave 2 Aironet wireless access points and Progent can help your business to design and manage wireless environments that incorporate indoor and outside/ruggedized Aironet access points.