Additional Topics of Interest
Building-to-building Wireless Integration Support
Progentís wireless professionals can help small organizations plan, choose, evaluate, deploy and support protected building-to-building wireless bridges that integrate transparently into your IT network while providing a degree of security that equals or exceeds wired interfaces. Progent offers experience in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can help you identify and install the wireless connectivity technology that fit best with your company requirements.
Dynamics GP BizTalk Adapter Technology Professional
Progent's expert solution designers and software developers can assist your company to create enhancements to Microsoft Dynamics GP that address the unique requirement of your business while retaining the benefits of Windows integration and connectivity. Progent can also provide expertise with a variety of development tools that can be used to create user-interface and data integrations with Microsoft GP/Great Plains. These integration tools include Microsoft Dexterity, Modifier, Visual Studio for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Contract for Questions about Cisco CCNP
To see replies to common questions about being a consultant at Progent, refer to Working with Progent Frequently Asked Questions.
ProSight Private Cloud Services Specialist
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small or mid-size company's production servers in an environment that gives the maximum degree of availability and expandability and is also simple to transfer to another host. ProSight Virtual Hosting services are based on proven virtualization platforms that allow small and midsize companies with mixed- platform IT systems to economize significantly on the expense of capital equipment, system support, and network administration while benefiting from enterprise-class reliability and an unmatched level of vendor flexibility.
Operations Manager IT Consultants
Progent offers a variety of network service packages for small businesses. These IT outsourcing and network monitoring services are based on the anticipatory problem solving abilities of Operations Manager 2007, a next-generation network and system support product that monitors the availability, throughput, and security of your information system and isolates incipient troubles before they can disrupt your system. With Progent's affordably priced network service packages, small companies can choose a simple co-sourcing service program built around Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution.
Technology Consulting for Network Support Help Desk
Progent's Virtual Help Desk Call Center support services are a seamless expansion of your in-house IT service staff. This can include advanced call center services such as a dedicated phone number with custom greeting. Progent can also send calls automatically to staff technicians who are specifically set up and trained to support your needs. Also, Progent's Help Desk staff can use trouble tickets from any client trouble ticket system for seamless integration with your in-house technical services organization. Benefits of Progent's Virtual Computer Support Help Desk Call Center services include professional Microsoft and Cisco Help Desk expertise the minute you call, transparent expansion of your in-house support staff, comprehensive help for critical client problems, and by-the-minute billing.
Exchange 2000 Server Outsourcing
Progent is among the most qualified information technology support firms for integrating e-mail solutions powered by Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get all the benefits of Microsoft Exchange 2000 under typical scenarios including updating from Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server support.
CISM Security Management Engineers
Progent offers the expertise of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization defines the basic capabilities and global standards of performance that IT security professionals are required to learn. CISM provides executive management the assurance that consultants who have earned their CISM credential possess the background and capability to deliver efficient security administration and consulting services.
Microsoft Information Technology Consulting Companies
Progentís IT outsourcing services offer affordable network support for small companies. Whether it involves designing network architecture, creating an internal Help Desk or outsourcing a one, deploying a new email system, monitoring your system, or developing a web-based eCommerce application, outsourcing your network engineering services can reduce expenses and eliminate uncertainties, permitting IT support budgets to grow in a more moderate and manageable fashion than is possible by assembling a large, all-purpose internal network support organization. Progentís Outsourcing White Paper and datasheets explain how Progent can enable you to build a secure and highly available system architecture for your critical applications based on Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Consulting for network evaluation Lab
Progent's Test and Training Lab located at the QTS Data Center can be used for testing line-of-business applications, developing cost-effective migration procedures, assessing and optimizing performance, planning or verifying disaster recovery strategies, mitigating compatibility issues, and establishing training environments for the latest technologies. For Progent customers without sufficient in-house resources to assemble effective test environments, the lab reduces capital costs and technical risk and helps keep critical IT projects on schedule.
Remote Monitoring and Reporting Onsite Technical Support
Even if your business has a minimal network services group and a limited IT budget, your information system can still have the same high availability and responsiveness that once required a substantial internal service group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-premier IT professionals, the latest system management software for 24x7 monitoring and threshold alarms, and economical support programs such as a help desk service to keep your vital network applications and servers operating.
VoIP Infrastructure Solution for SIP Support Outsourcing
Cisco Unified Communications Manager, previously branded CallManager, operates as the heart of Cisco's collaboration portfolio. Unified CM and Cisco Unified CM Express (CME) offer an advanced IP-PBX by integrating closely with apps like Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's CCIE-certified network consultants offer efficient and budget-friendly online and on-premises expertise to help organizations of any size to build and administer CUCM ecosystems by providing Cisco Unified Communications Manager integration and technical support consulting services that deliver optimum productivity. Progent can assist with any facet of CUCM configuration and debugging in areas such as integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, configuring SIP connections and PSTN support, installing ISR G2 routers with CUBE support, creating UCS server failover systems for survivability, performance tuning, and integration with Microsoft Exchange and Skype for Business.
Cisco VPN Online Consulting
Cisco's network security and offsite connection technology for small businesses provide a comprehensive line of manageable security solutions to help safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection systems and VPN appliances. Progent's professional staff of consultants includes field-proven specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who can help your business to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security solutions that fit best with your business goals.