Progent's Wi-Fi VoIP phone configuration consultants offer remote and onsite assistance to help you create and maintain a Cisco Wi-Fi VoIP phone solution by delivering services that can range from debugging the configuration of a wireless IP phone or AP to providing project management outsourcing or co-sourcing services for modernizing the wireless architecture of an entire campus.
Progent's Cisco certified networking experts offer advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Progent's Cisco-certified Wi-Fi networking experts can provide remote and on-premises consulting and troubleshooting services to help your organization to design, install, administer, tune, and debug wireless deployments that incorporate Cisco's Meraki APs. Progent's experts can also assist you to plan and implement hybrid networks that combine on-premises and cloud-hosted resources and that provide easy access, enhanced security, streamlined management, and consistent operation for all your mobile and desktop devices.
Fortinet next-generation firewalls are leaders in offering top performance for SSL/TLS inspection. Progent's Fortinet firewall consultants can assist your business to configure your Fortinet FortiGate security appliances to protect your IT resources at the network edge, within the data center core, at branch locations, and in the cloud.
Progent's certified cybersecurity experts can perform NodeZero-powered penetration tests to verify your security monitoring and protection systems and policies are properly configured and effective.
Progent offers small businesses a pair of low-cost security evaluation packages that include, at a preset fee, remotely administered scans of your security profile which are analyzed by professional security specialists who assess the data collected by the scan, deliver unbiased summaries of your existing security vulnerability, and make recommendations for enhancements. Progent has developed two complementary security evaluation scanning packages for external and internal security scanning that are priced to fit the budgets of small businesses while delivering enterprise-class assessments of your IT network's exposure to assault.
For businesses with a combination of Mac and Windows computers, there are two basic solutions for running Windows-dependent applications on an Apple Mac: an external connection to a physical Windows PC or local emulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to attach an Apple Mac to a networked Microsoft Windows-powered PC to use Microsoft Windows programs and access network resources. Microsoft's Virtual PC for Apple Mac emulates Microsoft Windows on an Apple Mac system so that you can run Windows software directly. Progent's Mac technology consultants can help you to manage these products for using Microsoft Windows applications on your Macs and can also assist your company to assess and configure third-party solutions for Microsoft Windows platform emulation.
Progent can assist you in any phase of your upgrade to Exchange Server 2019 such as configuring Windows Server 2019 for hosting Exchange; designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and configuring Windows Hyper-V; setting up HLB; configuring DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365; and configuring Outlook clients.
Microsoft Dynamics GP can help you grow and control your business better by offering deep availability of strategic information and a rapid return on investment. Dynamics GP offers important business benefits such as its ability to extend the reach of your company, handle your financials, automate financial operations, standardize procedures across your company, refine inventory control, enhance order accuracy, expand sales and shorten turnaround time, and increase cash flow. Progent can help you configure and maintain a reliable, secure server and network infrastructure to support Great Plains, and can offer expert Dynamics GP/Great Plains support professionals to make sure you derive the full benefits of your Dynamics GP/Great Plains business management system.
Windows 8.1 is engineered to power devices ranging from smart phones and tablets to power-user desktops. A wealth of innovative capabilities, including its touchscreen support and signature live tiles GUI, provide a wide selection of benefits for organizations who understand how to put them to work. Progent's Microsoft-certified consultants can assist bring your business up the learning curve with Windows 8.1 and make sure you gain maximum business value from the product's many new and enhanced technologies.
Progent's private cloud hosting allows small and midsize businesses to run mission-critical applications such as SQL and Exchange from a secure Tier III data center on fully redundant equipment with geographically separate backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for backup and restoration. You can take advantage of Progent's private cloud hosting service to eliminate major capital costs for the purchase, upkeep, and operation of network hardware and facilities while benefiting world-class levels of system reliability and security.
Progent can help you to design and carry out an efficient migration from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity services for both on-premises and cloud assets.
Cisco's security and remote access technology for small to medium sized businesses offer a complete array of easy-to-administer protection hardware and software to let you safeguard your wired and wireless network infrastructure. Cisco's VPN product family includes switches, firewalls, intrusion detection systems, and VPN solutions. Progent's professional consulting staff includes experienced specialists with Cisco Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security technologies that align most closely with your corporate objectives.
Progent's pricing policy is to bill for remote service and on-site help per minute. Consequently, you pay just for delivered services. Progent does not impose a more expensive rate for off-hours or priority service, and inside California or in regions where Progent provides on-site support, Progent does not bill for travel except for urgent support where on-site work is less than four hours. Also, Progent applies no service activation charge and asks no monthly commitment for services provided during normal working hours. Many support organizations impose large minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity avoids big invoices for quick fixes so you won't be forced to allow simple problems to fester.
Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that offers the basis for a feature-rich but manageable IT network. The inter-connectivity requirements of the Microsoft .NET components included with Small Business Server calls for an IT consultant with real-world background and extensive experience in designing and implementing effective and comprehensive information technology systems. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies built into Microsoft SBS 2011 and SBS 2008. This expertise assures you success in installing, managing, and troubleshooting network environments powered by the Microsoft SBS suite of servers and applications.
Forefront Threat Management Gateway is based on the proven security capabilities of Internet Security and Acceleration Server and offers a easily administered Internet gateway that acts as a single-server solution for a variety of security functions such as an multi-layer firewall, URL filtering, antimalware, intrusion protection, reputation services, Virtual Private Network management, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway includes advanced web security reporting features, permits customized reporting powered by SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual server to cut costs and enhance recoverability. Progent's Microsoft engineers can help you to plan and execute test and production deployments; interface Microsoft Forefront TMG 2010 with Windows 2008, Active Directory, Microsoft SQL Server, Exchange Server, and SharePoint 2010; install Forefront Threat Management Gateway to operate on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent's consultants can also assist you to upgrade economically to Microsoft Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Progent's certified consultants offers offsite and on-premises support services to assist your company to manage, maintain, and repair computers powered by Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, data and identity protection, backup and restore, online connectivity, smartphone and tablet integration, wireless configuration, and 24x7 network monitoring and alerts.
Small to middle size companies can now get all the advantages of Microsoft System Center Operations Manager and also have quick access to Progent's Microsoft Certified network support experts. With Progent's affordably priced IT service packages, small organizations can choose a basic System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to offer small business information systems enterprise-class availability, protection, and performance.
Progent offers affordable remote consulting to assist businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for scalable cloud storage, and Glacier for low-cost archival storage. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design, pilot testing, deployment, administration, performance tuning, licensing management, backup/restore solutions, and security and compliance. Progent can provide advanced expertise with firewalls and VPN access and can show you how to create cloud-centric or hybrid cloud networking models that efficiently incorporate Amazon AWS resources. Progent can provide occasional consulting to help you to overcome complex technical issues or Progent can deliver project management outsourcing services to help you migrate to the Amazon AWS platform on time and within budget.
Progent has 20 years of experience helping small and medium-size businesses to plan, deploy, tune, manage, and troubleshoot computer networks that incorporate a remote workforce.
Progent's certified cybersecurity consultants can run NodeZero-based threat assessments to verify your security defense systems and policies are correctly set up and effective.
Progent's CCIE-certified network infrastructure consultants offer advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
Progent's Wi-Fi site survey services help you to plan, deploy and debug a Wi-Fi network customized for your environment, providing you a wireless solution that delivers the coverage, speed, density, security, and roaming ability your company needs.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification through thorough examination and significant experience with information security design. ISSAP consultants possess comprehensive understanding of access management systems and techniques, phone system and network infrastructure security, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-premier security consultants can help your company with all phases of architecture security.
Progent offers the guidance of a CRISC-certified risk management consultant to assist you to plan and deploy an enterprise risk management (ERM) strategy based on leading practices promoted by CRISC and geared to match your company's risk appetite, business goals, and budgetary guidelines.
Private Cloud Hosting for Virtual Data Centers Professionals
Progent's Shared Help Desk service allows your business to share the load for Help Desk support seamlessly between your IT team and Progent's nationwide pool of certified desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the leading shared professional services automation tool for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Progent's Microsoft-certified Windows Server 2022 experts can help your company to plan and carry out a cost-effective upgrade to Windows Server 2022 that features high availability and that is based on a self-hosted system architecture or a hybrid model that combines cloud-hosted Windows Server Online with a self-hosted implementation of Windows Server 2022.
Progent provides companies of any size professional consulting for Intrusion Protection Systems and IPsec VPN solutions from major firewall and VPN security vendors including Palo Alto Networks, Check Point Software, Juniper, Fortinet, and SonicWall. Progent can show you how to design a detailed security strategy and choose the right products from a variety of suppliers to support your security objectives while staying within your spending limits.
Progent's Microsoft certified consultants provide a range of consulting services for Dynamics GP (formerly Great Plains). Dynamics GP is a financial and ERP tool built, like all Microsoft accounting solutions, on the expandable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP provides a cost-effective solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to install and integrate, and with its modular approach you can purchase only the functions you currently require, with the ability to add users and enlarge capabilities when necessary. Progent's Microsoft Dynamics GP consulting engineers can help you deploy, configure and administer the current version of Microsoft Dynamics GP or migrate efficiently from an earlier release.
Widows Server 2012 R2 Hyper-V improves server virtualization in important areas including secure multitenancy, agile infrastructure, cloud readiness, expandability and performance, and high availability. Progent's Microsoft-certified consulting experts can help your company to take advantage of Hyper-V to install and manage virtual servers to cut network expenses and improve availability.
Cisco Unified Communications Manager, formerly known as CallManager, is the foundation of Cisco's communications and collaboration portfolio. CUCM and Unified Communications Manager Express (CME) offer a modern IP-PBX by integrating tightly with unified messaging apps like Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent's CCIE-certified consultants offer efficient and budget-friendly remote and on-premises expertise to help organizations of any size to create and maintain Unified CM ecosystems by providing Unified Communications Manager configuration and technical support services that add maximum productivity. Progent's consultants can help with any facet of Unified Communications Manager setup and troubleshooting in areas that include integrating Voice over IP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN calling, deploying ISR G2 routers with CUBE support, designing UCS server clustering solutions for survivability, performance tuning, and integration with Exchange Server.
Barracuda Backup is an affordable, subscription backup/restore platform for small and medium-size organizations. A Barracuda Backup deployment can include a custom-designed hardware appliance manufactured by Barracuda or a software-based appliance with comparable functionality but which utilizes your own storage hardware. Barracuda Backup protects vital company data produced locally, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a wide range of consulting services to assist your business to plan, integrate, manage and troubleshoot a BDR solution built on Barracuda Backup.
Progent's data center IT services are designed for businesses with hardware located at IDCs or data center colocation hosting facilities and in need of on-demand in-person assistance at the colo site plus remote help from Microsoft and Cisco Premier experts. Progent provides a complete range of IDC and IDC and colo support services such as system architecture analysis, Windows and UNIX server integration and support, troubleshooting for server and telecommunications networking, development and installation of fault tolerant configurations, architecting and deploying layered security structures, firewall configuration and troubleshooting, designing load balancing environments, and planning fault tolerant server cluster systems.
Progent's certified Windows Server 2022 experts can help your company to plan and carry out a cost-effective migration to Windows Server 2022 using an on-premises deployment architecture or a hybrid deployment model that integrates cloud-based Windows Server Online with an on-site implementation of Windows Server 2022.