Progent can assist your business to evaluate the many subscription plans offered with Office 365 and configure your information network with Office 365 so you derive maximum business value. Progent offers expertise with multi-vendor networks that include Windows, macOS, and Linux software. Progent can also help you to create and manage hybrid ecosystems that seamlessly combine on-premises and cloud resources.
Progent has over 10 years of experience deploying, and supporting the core platforms included with Microsoft System Center and can help you to design, deploy, support, and repair your Microsoft System Center solution to maximize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-connected datacenters. Progent can help you to migrate to the current edition of System Center from a previous release or from another IT management platform to provide the benefits of enterprise-class provisioning, management automation, security and compliance, plus datacenter and critical application performance monitoring.
Progentís Microsoft-certified consultants can provide businesses of all sizes consulting, troubleshooting, and application development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web-based technology for efficiently coordinating people, teams and data. SharePoint offers a common spot for your workers or clients to access, manage, share and manipulate useful data, files, and applications and to communicate with one another. Microsoft SharePoint allows faster and more intelligent decisions, more efficient sharing across teams and more economical business processes. Windows SharePoint Services join workers, customers, teams and projects with the knowledge theyíve created in a manner that makes data easy to find, retrieve and apply. Progent's certified SharePoint experts can help your organization to manage your existing SharePoint ecosystem or migrate to the current version of SharePoint.
Progent provides IT services for medium size companies who have 100 to 250 network users. The mid-size business or work group has typically been an overlooked part of the market for IT consulting services. The cost structures and support delivery practices of major outside support firms make them excessively expensive for the typical mid-size company or small medium business (SMB), which commonly has a modest information technology budget with which to maintain an information system whose complexity and sophistication are frequently similar to the networks of much larger companies. Progent's support delivery model, which takes full advantage of remote service, virtual network technology and proactive server monitoring, dramatically lowers the network maintenance expenses of an SMB while offering the small company with big-company service from professional, world-class consultants with background in a broad array of small business technologies. If your mid-sized company or small business is searching for the quality of network help appropriate for a medium size organization without paying big-company prices, contact Progent.
Microsoft Dynamics Customer Relationship Management helps mid-market businesses nurture positive client interactions. Integrated Sales and Customer Service components allow employees to share data to help improve sales success and deliver consistent, effective customer service. Progent can configure the optimal server and communications infrastructure, including mobile wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MS CRM consultant who can show you how to combine Microsoft CRM with your sales or customer support databases.
Progent offers cost-effective remote consulting to assist you to plan, deploy, and troubleshoot any facet of your iPhone and Windows integration solution and is available for short-term jobs to help you through specific technical roadblocks or major engagements to help you finish business-critical initiatives on time and within budget. Progent has experience in local, cloud-centric, or hybrid networks and can help you create or support a resilient, protected and scalable infrastructure that aligns with your mode of computing. Progent also offers remote or on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a safe, collaborative environment that optimizes the strategic value of your information network.
The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more value than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network consultants can help you to maintain your existing PIX or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, deploy, tune, manage and troubleshoot firewall environments based on ASA 5500-X firewalls with Firepower Services.
Cisco's Meraki line of access and distribution switches are designed for environments ranging from branch offices to campuses. Progent's Cisco-certified CCIE consultants offer affordable remote consulting to help your company to design and implement a productive network solution based on Meraki switches, simplify network administration with Meraki's cloud-based management architecture, set up policies to maintain security and compliance, create and test a disaster recovery strategy, and troubleshoot technical issues related to any facet of your Meraki deployment. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to create a cohesive networking solution.
Progent's veteran team of IT consultants and application experts have years of experience providing online and on-premises assistance for organizations of any size who need to integrate Android phones and tablets into their information systems so that users can be productive while on the go. Progent has the range of know-how to solve technical problems that span numerous manufacturers and that entail a combination of older and current technology. Progent offers budget-friendly remote technical support to assist you with any stage of planning, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional support to assist you to handle particularly challenging technical issues, or Progent can provide outsourced or co-sourced project management services to help you finish strategic network initiatives on time and within budget. Progent can help with local, cloud-centric, or hybrid networks and offers expertise with all major operating systems, applications, management tools and network infrastructure. Progent also offers specialized group or one-on-one classes to help you manage and use Android phones and tablets efficiently.
MS Communications Server provides Instant Messaging and presence as part of an extensible, world-class package featuring advanced protection, seamless integration with additional Microsoft software, an expandable, standards-based development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product offers cost savings and improved operational efficiencies, enhanced individual productivity, and better intellectual property security. Microsoft Office Communications Server has been superseded by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications consultants can provide online and onsite support and mediation services for your Office Communications Server environment and can assist you to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also help you to design and implement an efficient migration that will add significant strategic value to your information network
Progent's Microsoft-certified experts have 20 years of background providing electronic messaging and integrated telecommunications/email solutions for companies. Progent provides affordable Microsoft Exchange Server consulting services to strengthen email security and virus protection, achieve high availability email, and implement remote and mobile email access. Progentís Microsoft Exchange consulting and support services can assist you in designing and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT system or older Microsoft Email product such as Microsoft Exchange 5.5 to Exchange Server 2010.
The clustering technology built into the high-end editions of Windows Server 2008 has been radically re-engineered to streamline the deployment, configuration, and management of clusters that provide greater levels of network availability, security, efficiency, and versatility. New or enhanced features include cluster verification, easier configuration and deployment, unified cluster administration, new cluster infrastructure for increased uptime, hardened protection and quorum structure, fewer failure points, greater disk and RAM capacity, and improvements for geographically dispersed clusters. Progent's consultants can help you assess the business benefits of Windows clustering, plan and implement an installation, train your network support staff to administer your failover clusters, deliver continuing consulting and support services, and produce and test a disaster recovery procedure.
Progent's consultants have supported Microsoft Dynamics GP and Great Plains software for nearly 20 years and Progent has provided integration, software development, training, and troubleshooting services since the product's debut. Progent offers advanced expertise for upgrading legacy Dynamics GP deployments. Progent can help your business to plan, pilot, and implement a cost-effective migration from a an outdated release of GP to the current release of Microsoft Dynamics GP.
Cisco offers an extensive array of routers that includes routers built to deliver the protection, bandwidth, and reliability required by organizations from small businesses to global enterprises and service providers. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved reliability and system availability. Progent can show you how to choose and integrate Cisco routers to build a solid foundation for your network and to make it economical to grow as you add new users, open new offices, install new services, open your network to clients and partners, and manage a more mobile workforce. Progent offers expertise in a variety of routers based on the Cisco IOS platform, such as Cisco's 800 family of small business VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 2900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for the network core, as well as legacy 2500 and 2700 Series Routers.
Progent's Microsoft-certified consultants can help you plan, document, carry out, manage, and troubleshoot a network-wide migration to 64-bit server and client operating systems and business applications. Progent can help you pilot your 64-bit infrastructure to make sure it supports all of the important 32-bit programs that you intend to keep plus the latest 64-bit editions of software you wish to run.
ProSight LAN Watch is Progentís server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by checking the health of critical devices that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT management staff and your assigned Progent consultant so that any potential problems can be resolved before they can impact productivity.
Progent's pricing model is to charge for phone service and on-premises help by the minute. As a result, you are billed only for received services. Progent does not impose a more expensive rate for off-hours or priority service, and within California or in areas where Progent provides on-site service, Progent does not charge for travel time except for emergency support where on-site work is less than 4 hours. Also, Progent imposes no service activation charge and requires no retainer for services provided during regular business hours. Many service firms demand substantial minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity avoids large bills for fast fixes so you won't be tempted to allow less critical problems to fester.
Progent's Microsoft consultants can assist your company to evaluate the value of Microsoft Lync Server 2010 for your environment and can assist you to plan and execute an installation of Lync Server that consolidates the administration of IM and Presence and increases the output of your in-house employees, at-home workers, and smartphone users. Progent's consultant's can also assist you to perform an efficient migration to Lync Server 2010 from Office Communications Server or Microsoft Live Communications Server, integrate Microsoft Lync Server with Exchange, SharePoint Server, and SQL Server, show you how you can run Lync Server to enhance the team-computing functions of Microsoft Office applications, and offer online seminars and continuing technical support for Lync and other Microsoft platforms.
Progent offers the assistance of a certified VMware VCDX expert to help your organization design, deploy, administer and repair VMware vSphere-based virtualization ecosystem for on-premises datacenters, cloud environments, or hybrid systems. Progent can provide advanced knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent offers extensive understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud tools for managing private and hybrid cloud environments that deliver high availability, fault tolerance, and disaster recovery.
Progent is structured to provide in-depth online support for all technologies common to small business IT systems and offers a variety of vital, as-needed services including a part-time Chief Information Officer to offer senior-level IT design and negotiating capability, a Technical Response Center for help desk support, 24x7 server monitoring, spam/virus filtering as a managed service, project management help for major initiatives such as site relocations oroperating system migrations, Cisco-certified consultants for designing fast and robust network infrastructure, security engineers to verify data safety and compliance, disaster recovery specialists to create business continuity strategies, and software programmers to create, customize, or repair business application programs.
Microsoft Mac Office allows Mac users to receive the benefits of the world's most popular business applications. Progent's Apple-certified Macintosh experts can help you set up Mac Office on a mixed-platform network that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can access the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with co-workers who run Microsoft Windows. Progent's engineers have expertise with both Apple Macintosh and Windows technology and can support networks that combine Apple Macintosh with Microsoft Windows computers with complete resource sharing, or environments which carefully limit collaboration between Apple Mac and Windows systems.
Progent's Cisco-authorized network engineers can show you how to design an economical, 24x7 Internet connection solution that can achieve non-stop Internet access via a wide array of high availability Internet access products and services including fault tolerant BGP, transparent fail-over, and redundant Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert engineers to show you how to apply the most current techniques for 24x7 Internet access to create an affordable, completely redundant Internet network with automatic failover and other features to deliver non-stop Internet connections.
Progent can assist organizations of all sizes to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and library resources; design, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring. Progent can assist you to upgrade from an older release of SCVMM or from a third-party virtualization management platform, and Progent can help you to enhance and repair your current SCVMM ecosystem to make sure you get maximum business value.
Progent can help your organization to design a migration to Teams from Skype for Business Online or Lync Server and configure, manage, and troubleshoot a cloud-based or hybrid implementation of Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management products and is designed to provide a unified solution for configuring and administering virtualized datacenters across hybrid networks that can incorporate on-premises and hosted datacenters and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consulting experts can assist businesses of all sizes with all facets of building, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to migrate smoothly from older versions of Virtual Machine Manager, develop workflows for creating and deploying VMs and VM hosts, implement high-availability scale-out clusters, connect your datacenter resources with public cloud services, configure virtual switches and load balancers, write and refine PowerShell scripts, and help you assess the potential business benefits of the latest capabilities such as Storage Replica and Host Guardian Service. Progent's certified hypervisor experts offer advanced Windows Hyper-V consulting and VMware vSphere expertise.
Progent's Microsoft-Certified SQL Server engineers can provide a range of support services to assist small businesses to plan, configure, administer, and troubleshoot SQL Server 2008 solutions so that they gain the maximum business benefit from this advanced information management technology. In addition, Progent can provide expertise for network architecture, enterprise-wide protection, and software programming to increase the business benefit of your computer network.
Progent can provide the services of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization defines the basic competencies and international standards of skill that IT security managers are expected to learn. It gives business management the confidence that consultants who have qualified for their CISM certification have the background and capability to provide effective security administration and consulting services.
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Progent's Microsoft-certified consulting experts have over 10 years of experience designing, implementing, optimizing and fixing System Center Operations Manager environments and offer organizations of all sizes advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that delivers the performance and availability required to monitor your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network infrastructure and both Microsoft and third-party apps and services. In addition, Progent can deliver fast remote or onsite troubleshooting to help you to fix serious problems uncovered by System Center 2012 Operations Manager.
Lync Server 2013, rebranded Skype for Business, enables businesses of any size to build a manageable and protected communications environment that supports the modern BYOD computing model with instant messaging (IM), real-time presence, audio/video and web meetings with app sharing and whiteboard, and both IP and PSTN calling enabled for a broad range of desktop and handheld endpoints. Progent's certified Lync Server 2013 experts and system integrators can help you to assess the advantages of Lync Server 2013, create an on-premises, cloud-resident (with Lync Online) or mixed model suitable for your present and future plans, implement Lync 2013 so as to speed up your ROI, and provide custom webinar and onsite training to your management team and end users. Progent offers in-depth expertise in critical pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help you to combine Lync Server 2013 with key Microsoft Office and Office 365 applications including Outlook clients and PowerPoint.
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Progent provided a wireless networking solution that enabled a school to increase productivity and eliminate the recurring costs of a dedicated wireline connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is intended for connecting separate locations up to 2.5 miles apart and can reach even longer distances. This wireless solution offered better performance and reliability than simply amplifying the 802.11b wireless network, and because it utilizes the 5.8Ghz spectrum it offered protection against local interference.
VMware's NSX network virtualization technology enables you to build complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and managed with a high level of automation regardless of the hardware used by the basic IP network. VMware Site Recovery Manager (SRM) allows automated recovery, application mobility, plus transparent site relocation, failback and re-protect. Site Recovery Manager also permits transparent testing for disaster recovery, upgrades and patches and can produce reports to confirm complete service restoration, validate Service Level Agreements and demonstrate DR compliance. When used with VMware's NSX virtual network technology, VMware SRM can rapidly recover the complete virtualized network topology at the recovery datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help you to design, deploy, test and manage a disaster recovery solution powered by VMware Site Recovery Manager and VMware NSX.
Progent's Microsoft-certified consultants can help organizations of any size to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and libraries; plan, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist you to move from an earlier version of SCVMM or from another virtualization management system, and Progent can show you how you to enhance and troubleshoot your current SCVMM 2012 environment to make sure you get maximum return on investment.
Progent's engineers can provide a variety of consulting services to help companies of all sizes to install, administer, and troubleshoot IT systems that incorporate desktops, laptops, tablets, or smartphones based on Microsoft Windows 8.1. For enterprise customers, Progent's senior project management consultants can assist to set up testing labs to assess Microsoft Windows 8.1 and develop and manage Windows 8.1 migration plans following leading practices.
Progent offers cost-effective remote and on-premises support to assist organizations of any size to move all or part of their core network resources to Google Cloud Platform services. This can save time and equipment expense and allow access to Google's cutting edge machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform integration including needs analysis, preparedness evaluation, architectural design, pilot testing, configuration, centralized administration, performance tuning, software license management, disaster recovery solutions, and security.
Progent's Juniper Networks-certified NetScreen consultants can help you to configure and optimize NetScreen 5000 series routers, migrate from older NetScreen products to more current Juniper products, and troubleshoot network infrastructure issues in all-Juniper or mixed-vendor systems.
The experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 10 years of work in Microsoft integration, assures you success in identifying the edition and configuration of Windows 2003 Server that aligns most closely with your business goals. Progent can also assist you with designing, deploying, administering and supporting powerful IT applications based on Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 Server or Microsoft Windows NT.
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions including listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales processes, vendors can broaden their market, lower their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and expedite your ROI.
Network monitoring ordinarily involves tracking a networkís resource utilization in order to identify throughput bottlenecks or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring tools that work under Linux or UNIX and can be used to observe multi-OS networks where UNIX and Windows coexist. Progent's network support engineers can show you how to take advantage of both these tools to optimize and repair your network. Progent's UNIX consulting professionals offer small businesses and developers assistance with administering and servicing UNIX/Linux and Solaris systems that work with Windows-based technology.
SQL Server 2014 includes major enhancements in critical areas such as performance, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that works seamlessly across all types of applications including Online Transaction Processing, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and on-premises services that include system design, deployment, administration, troubleshooting, and software development services to help businesses of any size to achieve maximum business value from their SQL Server 2014 investment.
Progent's Microsoft-certified consultants can help you to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate smoothly to SCCM 2012 from a legacy device and application management solution or help you to modify your current SCCM 2012 environment to accommodate your evolving business requirements. In addition, Progent can assist you to create an infrastructure that extracts the most value from SCCM 2012 by delivering expertise with related Microsoft technologies including Active Directory Domain Services (ADDS), SQL SSRS, and Internet Information Services.
Progent's Microsoft-certified ISA Server consulting experts have long backgrounds configuring ISA Server-based security solutions for information systems with multiple sites, mobile workers, and line-of-business web applications. Progent's ISA Firewall consultants are available to help your company in planning and deploying an installation of ISA Server 2000 or ISA 2004 Server that meets your information protection needs without overly limiting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Cisco's Catalyst wireless controllers streamline the administration of wireless LANs by unifying the provisioning and management of wireless APs, optimizing Wi-Fi performance by reducing the impact of RF congestion, improving Wi-Fi uptime with fast auto-failover, and strengthening data security by identifying cyber threats and analyzing traffic content according to user class and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controller appliances to manage wireless networks of all sizes. Progent can help you to maintain and debug your current Cisco Wi-Fi environment or implement a smooth migration to Cisco's latest wireless controller solutions.
Progentís Wireless Site Survey assists you to plan and install a Wi-Fi WLAN optimized for your facilities, providing your business a wireless solution that delivers the reception, performance, capacity, QoS, data protection, and roaming ability your business requires. Progent's Wireless Site Survey services are available either as an economical remote service or as a more detailed onsite service.
Remote continuous network monitoring, proactive alerts, and periodic analytical reporting are vital to preserving the health of your IT system and avoiding preventable and expensive downtime. Remote Monitoring and Management (RMM) technology has progressed so far that businesses of all sizes can afford a level of protection that was once reserved for enterprises. Progent can provide several RMM solutions available as economical service packages created to assist you to identify and fix a most IT network issues before they can impact your business.
Progent offers the assistance of a certified VMware VCDX consultant to help your organization plan, configure, manage and troubleshoot VMware vSphere and vCloud-powered virtualization solution for local datacenters, private and public clouds, or hybrid systems. Progent offers advanced expertise for deploying and integrating VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent has extensive understanding of VMware vCloud Director, vRealize Automation (vRA), vRO and vCloud tools for administering private and public cloud and hybrid cloud environments that provide maximum uptime, fault tolerance, and disaster recovery.
Windows Server Essentials is an affordable, versatile operating system that allows small organizations to make the move from the traditional physical on-premises datacenter to the new hybrid networking model that includes local and cloud-based resources. Progent's consultants can provide budget-friendly remote consulting and troubleshooting services for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to assess the potential productivity and cost benefits of migrating to Essentials and adopting a hybrid local/cloud-based model for your computing environment. Progent can provide full-service project management to help you design and execute an efficient move to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Cloud applications and services. Progent also offers ongoing consulting help, technical support, and customized training.