What Is ProSight Virtual Hosting?
Cloud computing provides access to computing resources like processing, storage and applications remotely via the Internet rather than locally. Unlike public clouds such as Microsoft Azure and Amazon AWS, private clouds are used exclusively by a single organization, providing complete control over configuration and resource allocation. Progent's ProSight Virtual Hosting service combines proven virtualization technology, a state-of-the-art data center, and the support expertise of Progent's Microsoft Certified engineering team to provide small and midsize businesses with a comprehensive IT outsourcing alternative that enhances network dependability and security, eliminates management hassle, and saves money. With Progent's ProSight Virtual Hosting service, a small business can have its servers and critical applications hosted in a secure and fault tolerant data center on a fast, non-stop virtual host configured and maintained by Progent's network support experts.
By using virtualization technology, Progent can optimize the fault tolerance, security, performance, scalability, recoverability, and portability of the client's environment while keeping hosting expenses at a minimum. Progent's customers retain ownership of the operating system platforms and all application licenses while Progent owns the dedicated host servers and is responsible for their maintenance. This means that Progent's clients do not have to invest heavily in capital equipment that becomes quickly outdated. Virtualization also means that customers can easily and inexpensively move their entire IT environment to another host or take it in house if and when they believe such a move makes business sense.
Find out more details about Progent's world-class data center for Progent's ProSight Virtual Hosting services.
A Smart Outsourcing Alternative for Small and Midsize Businesses
Small and midsize businesses lack the budget or the management time to build and maintain an on-site information network environment that can match the dependability, security, and support quality demanded by large companies. Unfortunately, network downtime, unresolved technical problems, security breaches, poor performance, and low service levels all impair productivity for businesses of any size, and in the case of small companies the relative damage caused by a serious network problem can be far greater than for a larger organization. Mission-critical and line-of-business applications are by definition vital to any organization, but larger enterprises have the economy of scale to build network infrastructures and hire IT support staffs that provide acceptably high degrees of reliability, security, performance, and support. Smaller companies do not.
Progent's ProSight Virtual Hosting service allows small businesses to get the benefits of enterprise-class IT infrastructure and world-class support services at a cost that is typically far lower than the cost of building and maintaining in-house datacenters and managing full-scale internal IT support groups.
Hybrid Cloud Solutions
Many organizations combine private and/or public cloud resources with networks located at their own site or sites. This so-called "hybrid cloud" model may be adopted because of security compliance regulations, performance requirements, business continuity strategies, specialized hardware, or other reasons. An example is an organization that uses a cloud-hosted Microsoft Exchange Server but is required to keep certain sensitive mailboxes on site. Progent can help you build cohesive hybrid solutions that seamlessly incorporate cloud-based and local infrastructure securely connected via site-to-site tunneling. (See Office 365 Integration with On-premises Environments.)
How ProSight Virtual Hosting Is Different from Conventional Application Hosting
With ASP (Application Service Provider) or SaaS (Software as a Service) hosting models, customers own their corporate data but not the operating system platforms or the application licenses for the software that is being maintained by the hosting service. Because it is expensive and time consuming to move from an ASP or SaaS hosting service to another hosting provider or to bring the entire system in house, small and midsize businesses with limited IT budgets effectively become captive to their hosting service.
With Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the software applications. Because the environment is virtualized, it can be moved immediately to a different hardware environment without lengthy and risky reinstallation and configuration. With ProSight Virtual Hosting, you are not locked into a single hosting service.
Another benefit that stems from the virtualized architecture behind Progent's ProSight Virtual Hosting service is that data can be recovered quickly in case of a catastrophic event such as a natural disaster. Since the virtual environment is regularly backed up and archived off site, it can be hosted by any physical server acting as the underlying host to the virtual environment.
Progent will also host environments with a mix of operating system platforms and applications and little standardization. This type of environment is common for smaller businesses but is not addressed by application hosting services and is difficult to support for any hosting service that does not utilize a virtualized architecture or that does not retain a support staff with the depth and breadth of Progent's seasoned engineers. Public clouds, although fully virtualized, impose rigid standardization rules and offer little flexibility for controlling servers, supporting legacy applications, or accommodating in-house computing styles or legacy applications.
Download Progent's ProSight Virtual Hosting Service Datasheet
To download a single-page datasheet in PDF format describing Progent's ProSight Virtual Hosting Service, click:
Progent's ProSight Virtual Hosting Service Datasheet. (PDF - 100 KB)
Other ProSight Managed Services Offered by Progent
Besides ProSight Virtual Hosting, Progent's ProSight suite of IT management services includes other value-priced offerings that cover key facets of your information network including security, backup/recovery, and email content filtering. By partnering with leading-edge IT management technology companies, Progent can provide small and mid-size businesses the advantages of the same modern solutions deployed by global enterprises to monitor and manage their networks.
Managed services available from Progent include:
Download Progent's 10 Benefits of Managed IT Services White Paper
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes SentinelOne's cutting edge behavior analysis technology to defend physical and virtual endpoint devices against new malware assaults like ransomware and email phishing, which routinely evade traditional signature-based anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to address the complete threat lifecycle including blocking, infiltration detection, containment, remediation, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks. Progent is a certified SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Email Filtering
ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth protection for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint management, and web filtering via cutting-edge technologies incorporated within a single agent managed from a single console. Progent's data protection and virtualization consultants can assist you to design and configure a ProSight ESP deployment that meets your company's unique requirements and that allows you prove compliance with legal and industry data protection standards. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for urgent attention. Progent's consultants can also assist your company to install and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.
- ProSight Data Protection Services: Backup and Disaster Recovery Services
Progent has worked with leading backup/restore technology providers to produce ProSight Data Protection Services (DPS), a portfolio of subscription-based management outsourcing plans that deliver backup-as-a-service (BaaS). ProSight DPS services automate and track your backup operations and allow non-disruptive backup and rapid restoration of important files/folders, apps, system images, plus Hyper-V and VMware virtual machines. ProSight DPS lets you avoid data loss caused by equipment breakdown, natural disasters, fire, cyber attacks such as ransomware, user error, malicious employees, or application glitches. Managed services in the ProSight Data Protection Services product family include ProSight Ataro VM Backup, ProSight Ataro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda purpose-built hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to identify which of these fully managed services are best suited for your network.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top data security companies to provide web-based management and world-class protection for all your email traffic. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The cloud filter serves as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This decreases your exposure to inbound threats and conserves network bandwidth and storage. Email Guard's onsite gateway appliance adds a deeper layer of analysis for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall. For more information, see Email Guard spam and content filtering.
- ProSight WAN Watch: Infrastructure Remote Monitoring and Management
ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map, track, enhance and debug their connectivity hardware such as routers and switches, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network maps are kept updated, copies and displays the configuration of virtually all devices connected to your network, monitors performance, and sends notices when issues are detected. By automating tedious network management activities, WAN Watch can cut hours off ordinary tasks like network mapping, reconfiguring your network, locating appliances that require important software patches, or resolving performance issues. Learn more about ProSight WAN Watch network infrastructure management consulting.
- ProSight LAN Watch: Server and Desktop Remote Monitoring
ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management techniques to help keep your network operating efficiently by tracking the health of vital computers that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your specified IT staff and your Progent consultant so that any potential problems can be addressed before they can disrupt productivity. Learn more about ProSight LAN Watch server and desktop monitoring services.
- ProSight IT Asset Management: Network Documentation Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and safeguard information about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be alerted automatically about impending expirations of SSLs or domains. By cleaning up and organizing your IT documentation, you can eliminate as much as half of time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you're planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need as soon as you need it. Read more about ProSight IT Asset Management service.
- Active Defense Against Ransomware: AI-based Ransomware Detection and Remediation
Progent's Active Protection Against Ransomware is an endpoint protection (EPP) managed service that incorporates next generation behavior analysis tools to defend endpoint devices as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely escape traditional signature-matching AV products. Progent ASM services safeguard on-premises and cloud-based resources and offers a single platform to automate the entire malware attack progression including blocking, infiltration detection, containment, remediation, and post-attack forensics. Top features include one-click rollback using Windows VSS and automatic network-wide immunization against newly discovered threats. Learn more about Progent's ransomware protection and cleanup services.
- Outsourced/Co-managed Help Center: Support Desk Managed Services
Progent's Help Center services allow your IT team to offload Call Center services to Progent or divide responsibilities for support services transparently between your internal network support staff and Progent's nationwide roster of certified IT service engineers and subject matter experts. Progent's Co-managed Service Desk offers a transparent supplement to your core network support organization. Client interaction with the Service Desk, provision of support services, issue escalation, trouble ticket creation and tracking, performance metrics, and maintenance of the support database are consistent regardless of whether incidents are taken care of by your corporate support resources, by Progent's team, or both. Learn more about Progent's outsourced/shared Call Center services.
- Patch Management: Software/Firmware Update Management Services
Progent's managed services for software and firmware patch management provide businesses of all sizes a versatile and affordable solution for evaluating, testing, scheduling, applying, and documenting updates to your dynamic IT network. Besides maximizing the protection and reliability of your computer environment, Progent's patch management services free up time for your IT team to focus on line-of-business projects and tasks that derive maximum business value from your information network. Read more about Progent's patch management services.
- ProSight Duo Two-Factor Authentication: Access Security, Endpoint Policy Enforcement, and Secure Single Sign-on
Progent's Duo MFA managed services incorporate Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication (2FA). Duo supports one-tap identity confirmation with Apple iOS, Android, and other personal devices. With Duo 2FA, when you sign into a protected online account and enter your password you are requested to confirm your identity on a device that only you possess and that is accessed using a different ("out-of-band") network channel. A broad range of devices can be used as this added means of authentication such as an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You may register several validation devices. To learn more about ProSight Duo identity authentication services, see Duo MFA two-factor authentication (2FA) services.
To download a white paper describing why managed services are rapidly takingthe place of the old break/fix model of IT support outsourcing for small and mid-size organizations, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and medium-size businesses to obtain an unbiased assessment of the overall health of their network. Based on some of the leading remote monitoring and management platforms available, and supervised by Progent's certified group of information technology experts, ProSight Network Audits show you how closely the deployment of your essential network assets conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits like a more manageable Active Directory environment. Both also include one year of cutting-edge remote network monitoring and management (RMM). Benefits can include lower-cost network management, improved compliance with government and industry security standards, more efficient utilization of IT assets, faster troubleshooting, more dependable backup and restore, and less downtime. Read more about ProSight Network Audits IT infrastructure assessment.
The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service built around a phone discussion with a Progent backup/recovery expert. The interview is designed to help evaluate your company's preparedness to block ransomware or recover quickly after an assault by a ransomware strain such as Ryuk, Maze, Sodinokibi, Netwalker, DopplePaymer, LockBit or Nephilim. Progent will work with you personally to gather information concerning your existing security profile and backup procedures, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow industry best practices to create an efficient AV and backup system that reduces your exposure to ransomware and aligns with your company's requirements. For more information, refer to Progent's ProSight Ransomware Preparedness Report.
Additional Value-priced Service Packages Available from Progent
Specially priced service bundles available from Progent to help you achieve and prove compliance with regulatory and industry security standards include security vulnerability assessment and stealth penetration testing. Progent also offers expert disaster recovery planning consulting and business continuity planning consulting to help ensure you can return to operations quickly in case of a catastrophic failure due to a natural disaster, fire, cyber attack, human error, equipment breakdown, or any other foreseeable disruptive event.
How to Get Started with Progent's ProSight Virtual Hosting Service
To find out more details about Progent's ProSight Virtual Hosting service and to learn how Progent can help your company to simplify your IT management, call 1-800-993-9400 or visit Contact Progent.