Additional Topics of Interest

SQL Server Configuration Manager Support
Remote Troubleshooting SQL Server 2012 Performance Tuning

Progent offers the expertise of certified consultants and experienced database application developers, DBAs, project managers, network infrastructure architects, business continuity specialists, and certified data security professionals to help your business to evaluate the potential advantages of SQL Server 2012 for your organization, set up pilot environments at your site or at Progent's test lab, plan and carry out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from other database platforms, and define a cost-effective and safe network infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.

Online Help Desk Troubleshooting
Online Help Desk Outsourcing

The Contact Center support delivery structure used by Progent's Technical Response Center offers small and midsize businesses an effective option to dependence on independent service individuals by offering extensive technical knowledge accessible to multiple engineering teams, optional round-the-clock access to urgent help, fast escalation to world-class engineers for handling the most difficult problems, support consistency and reliability, quick follow-up enforced by seasoned IT service managers, a choice of easy-to-use techniques for initiating service tasks, and a high level of process visibility made possible by ticket updates and accessible through a web-based portal.

Critical Security Alerts Security Organizations
Network Security Bulletins Security Contractors

This page includes current updates on security threats, patches, and leading practices. Call or email Progent if your organization needs help securing your network against the latest cybersecurity threats.

ransomware cleanup and restore Consulting
ransomware removal and recovery Consult

Progent's experienced ransomware recovery consultants can assist you to rebuild a network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.

Award Winning Project Management Technology Professional
24-7 Project Planning Consultants

For advanced project management assistance, Progent can provide the services of veteran information technology professionals with years of background in IT management, program development, and process engineering for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven IT managers can provide project management skills to help enterprise customers follow leading practices to ensure that strategic projects are completed on schedule and on budget.

Troubleshooting 24x7 Network
Operations Manager Consultants

Even if your business has a small computer services staff and a limited IT budget, your information system can still feature the same high reliability and performance that once needed a substantial in-house service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-premier IT consultants, the most recent network management products for 24x7 monitoring and threshold alarms, and economical support packages such as a help desk call center to keep your mission-critical network applications and servers up and running.

Open Now Microsoft Certified Expert System Center MOM Consultancy
On-site Support MOM 2016

Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, implementing, optimizing and fixing Microsoft SCOM environments and offer organizations of all sizes expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for SCOM 2012 servers that provides the performance and resilience required to monitor your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs based on leading practices for tracking network infrastructure as well as both Microsoft and third-party apps and services. In addition, Progent can provide fast online or onsite troubleshooting to assist you to remediate serious issues uncovered by System Center 2012 Operations Manager.

Network Engineer Windows 2008 Cluster Server
Urgent Windows Server 2008 Failover Clustering Support and Setup

The cluster technology incorporated into the high-end editions of Microsoft Windows Server 2008 is dramatically redesigned to simplify the installation, configuration, and administration of clusters that provide greater levels of network availability, protection, performance, and flexibility. New or enhanced capabilities include automated cluster Validation, revamped configuration and deployment, improved cluster management, redesigned cluster infrastructure for increased uptime, hardened protection and quorum structure, elimination of failure points, more disk and memory capacity, and improvements for geographically dispersed clusters. Progent's consultants can help your company assess the advantages of Windows clustering, design and implement a deployment, educate your IT staff to administer your cluster environment, deliver continuing consulting and support services, and produce and validate a workplace recovery procedure.

ISSAP Certified Cybersecurity Architecture Specialist
CISSP-ISSAP Cybersecurity Architecture Technology Professional

Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification through thorough examination and extensive experience with network security architecture. ISSAP security experts possess in-depth understanding of access control systems and methodologies, phone system and network infrastructure protection, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-certified security specialists can help your business with all phases of secure network architecture.

SQL Server 2017 SSRS Outsourcing
Microsoft Certified Expert SQL Server 2017 Automatic Database Tuning Computer Consultant

Progent's certified SQL Server 2017 experts can help you to plan and carry out an efficient migration from your existing SQL Server deployment to SQL Server 2017.

Network Consultants ISA 2004 Standard Edition Server
ISA Server Online Technical Support

Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have long experience configuring Microsoft ISA Server-based security installations for information systems with many offices, remote users, and line-of-business web applications. Progent's ISA Firewall experts can assist your company in designing and implementing an installation of ISA 2000 Server or ISA Server 2004 that supports your information security needs without adversely restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

Consultant Services Email Encryption Key Management
Consultants Email Block Lists

Progent's ProSight Email Guard uses the technology of leading data security companies to deliver centralized management and comprehensive security for all your email traffic. The hybrid architecture of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks most threats from reaching your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a deeper level of inspection for inbound email. For outbound email, the local gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall.

MOM Example Application
Microsoft Operations Manager Case Studies

Before Progent's Microsoft Operations Manager solution, network issues were handled reactively, once workers were impacted by them. With the benefit of proactive, automated warnings and trend reports sent by MOM, Progent can now anticipate system problems before they grow to be critical enough to disrupt network uptime. Thanks to Microsoft Operations Manager, Progent can deal with looming problems before customers know that the problems exist. Progent offers help for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small company IT systems enterprise-class availability, security and performance.