Progent offers the expertise of certified consultants and experienced database application developers, DBAs, project managers, network infrastructure architects, business continuity specialists, and certified data security professionals to help your business to evaluate the potential advantages of SQL Server 2012 for your organization, set up pilot environments at your site or at Progent's test lab, plan and carry out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from other database platforms, and define a cost-effective and safe network infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.
The Contact Center support delivery structure used by Progent's Technical Response Center offers small and midsize businesses an effective option to dependence on independent service individuals by offering extensive technical knowledge accessible to multiple engineering teams, optional round-the-clock access to urgent help, fast escalation to world-class engineers for handling the most difficult problems, support consistency and reliability, quick follow-up enforced by seasoned IT service managers, a choice of easy-to-use techniques for initiating service tasks, and a high level of process visibility made possible by ticket updates and accessible through a web-based portal.
This page includes current updates on security threats, patches, and leading practices. Call or email Progent if your organization needs help securing your network against the latest cybersecurity threats.
For advanced project management assistance, Progent can provide the services of veteran information technology professionals with years of background in IT management, program development, and process engineering for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven IT managers can provide project management skills to help enterprise customers follow leading practices to ensure that strategic projects are completed on schedule and on budget.
Even if your business has a small computer services staff and a limited IT budget, your information system can still feature the same high reliability and performance that once needed a substantial in-house service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-premier IT consultants, the most recent network management products for 24x7 monitoring and threshold alarms, and economical support packages such as a help desk call center to keep your mission-critical network applications and servers up and running.
Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, implementing, optimizing and fixing Microsoft SCOM environments and offer organizations of all sizes expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for SCOM 2012 servers that provides the performance and resilience required to monitor your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs based on leading practices for tracking network infrastructure as well as both Microsoft and third-party apps and services. In addition, Progent can provide fast online or onsite troubleshooting to assist you to remediate serious issues uncovered by System Center 2012 Operations Manager.
The cluster technology incorporated into the high-end editions of Microsoft Windows Server 2008 is dramatically redesigned to simplify the installation, configuration, and administration of clusters that provide greater levels of network availability, protection, performance, and flexibility. New or enhanced capabilities include automated cluster Validation, revamped configuration and deployment, improved cluster management, redesigned cluster infrastructure for increased uptime, hardened protection and quorum structure, elimination of failure points, more disk and memory capacity, and improvements for geographically dispersed clusters. Progent's consultants can help your company assess the advantages of Windows clustering, design and implement a deployment, educate your IT staff to administer your cluster environment, deliver continuing consulting and support services, and produce and validate a workplace recovery procedure.
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification through thorough examination and extensive experience with network security architecture. ISSAP security experts possess in-depth understanding of access control systems and methodologies, phone system and network infrastructure protection, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-certified security specialists can help your business with all phases of secure network architecture.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have long experience configuring Microsoft ISA Server-based security installations for information systems with many offices, remote users, and line-of-business web applications. Progent's ISA Firewall experts can assist your company in designing and implementing an installation of ISA 2000 Server or ISA Server 2004 that supports your information security needs without adversely restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent's ProSight Email Guard uses the technology of leading data security companies to deliver centralized management and comprehensive security for all your email traffic. The hybrid architecture of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks most threats from reaching your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a deeper level of inspection for inbound email. For outbound email, the local gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall.
Before Progent's Microsoft Operations Manager solution, network issues were handled reactively, once workers were impacted by them. With the benefit of proactive, automated warnings and trend reports sent by MOM, Progent can now anticipate system problems before they grow to be critical enough to disrupt network uptime. Thanks to Microsoft Operations Manager, Progent can deal with looming problems before customers know that the problems exist. Progent offers help for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small company IT systems enterprise-class availability, security and performance.
Progent's CISSP-premier network security experts can help organizations of any size with any aspect of information system security. Progent can help implement efficient cybersecurity systems that guard a small business from advanced threats or Progent can design, deploy, and monitor a comprehensive security environment for hybrid enterprise networks that accommodate onsite, online, and mobile users sharing IT resources spread over a mix of physical sites and various clouds.
Progent's certified Windows 2000 consultants can help you enhance the capability of your existing Windows 2K Servers and can simplify system administration, offer technical support and repair, and strengthen security. Progent can also help you design, rationalize, and execute a plan to upgrade from Windows Server 2K to Windows 2003 Server. Progent is expert in designing test programs to reduce the obstacles associated with migrating to Windows 2003 Server by uncovering possible hardware and application compatibility problems.
Microsoft SQL Server 2014 incorporates significant improvements in critical areas such as performance, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that works transparently across all workloads including Online Transaction Processing, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and onsite services including system design, deployment, management, remediation, and application development expertise to enable organizations of any size to achieve maximum business value from their SQL Server 2014 deployment.
Microsoft Windows 8.1 is engineered to run on computers ranging from smartphones and tablets to engineering workstations. An abundance of new and improved features, such as its touchscreen support and iconic tile user interface, provide a broad selection of advantages for organizations who understand how to exploit them. Progent's Windows consultants can assist bring your organization up the learning curve with Windows 8.1 and show you how to derive significant competitive advantage from the operating system's various new and enhanced technologies.
Cisco's Catalyst Wi-Fi controllers simplify the administration of wireless networks by unifying the configuration and management of Wi-Fi access points, tuning wireless performance by limiting the impact of radio frequency congestion, improving Wi-Fi availability with fast auto-failover, and hardening data security by identifying threats and analyzing network traffic according to user class and location. Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controllers to manage wireless LANs of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi environment or implement an efficient transition to Cisco's modern Wi-Fi controller solutions.
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered endpoints.
Progent's Windows consultants can help organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from any older release of Windows. Remote and on-premises evaluation and upgrade services for Microsoft Windows 10 available from Progent's consultants include ROI estimates, project supervision, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile management and synchronization, teleworker connectivity, security and compliance, streamlined deployment and administration, network infrastructure design, Wi-Fi support, disaster recovery planning, custom training for network management personnel and end users, and ongoing Call Center support services.
Progent's Cisco Meraki wireless AP consultants offer remote and onsite support to help businesses of any size to plan, install, maintain, expand or debug Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can help your business to set up and manage Cisco's Meraki-based wireless infrastructure for sites that can range from a telecommuter's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure other Cisco products such as switches, ASR routers and ASA firewalls to build a seamless network infrastructure that provides identical access, performance, security compliance, manageability and availability for wired and wireless users regardless of their mobility or device.
Progent offers small and medium size companies expert support for Intrusion Protection Systems and IPsec VPN products from major firewall and VPN security vendors including Check Point Software, Juniper Networks, and SonicWall. Progent can show you how to create a comprehensive security strategy and choose the right products from multiple suppliers to achieve your security goals while sticking within your spending limits.
SQL Server 2016 introduces major improvements in speed, capacity, security and compliance, availability, mobile computing support, plus built-in BI. New features include PolyBase for processing structured and unstructured databases in one appliance for data warehousing, R language support, Row-level Security, Mobile Reports, and seamless control over on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can deliver online and on-premises expertise to assist businesses of all sizes to configure, manage or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft technologies such as Windows Server and Hyper-V, Exchange, SharePoint, Dynamics CRM and GP, Lync or Skype for Business, and SCOM.
System Center 2016 delivers major enhancements for managing hybrid cloud networks by offering comprehensive support for Windows Server 2016 servers, Windows 10; unified management of heterogeneous environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support such as closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff offers world-class remote and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and configure a new implementation of Microsoft System Center 2016, expand or tune an existing one, migrate smoothly from an earlier release of System Center, or debug your System Center environment.
Configuration Manager 2016 automates application and device provisioning across multiple sites, simplifies security and compliance settings management, keeps track of network assets, protects against company data leakage, performs health monitoring, allows secure end-user self service, and offers a single point of control for administering multi-OS networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration specialists can assist you with any aspect of designing, installing, using and repairing a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid environments.
Progent's Power BI experts can help you to design, install, manage, enhance or debug your Power BI business analytics solution. Progent's database experts can assist you to prepare your target data for Power BI reports and dashboards. Progent can help you implement and manage an onsite, cloud, or hybrid network model for Power BI.
Progent's Citrix-authorized engineers can assist your company to evaluate the business benefits of XenServer as well as other Citrix platforms, and can assist your IT organization to design, validate, implement, troubleshoot, and support a XenServer solution. Progent can in addition analyze your existing XenServer environment and show you how to optimize resource utilization, responsiveness, security and compliance, uptime, and recoverability.
Progent can provide you with application developers who can modify your Microsoft Dynamics ERP, MRP, and accounting system packages to match your specific company requirements. Progent's Microsoft support experts provide experience in Microsoft AX ERP Software, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also provides custom e-Commerce consulting support for safe, corporate-wide resource sharing plus integration with CRM packages.
Progent's ProSight Active Security Monitoring (ASM) utilizes cutting edge behavior-based AI tools from SentinelOne to guard endpoint devices and physical and virtual servers against known and novel ransomware crypto-worms like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Progent offers the support of a certified VMware VCDX consultant to help you plan, deploy, manage and repair VMware vSphere-based virtualization ecosystem for on-premises datacenters, private and public clouds, or hybrid systems. Progent can provide world-class knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery. Progent offers in-depth experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud used for managing private and hybrid cloud environments that provide high uptime, fault tolerance, and application mobility.
Progent is a leading innovator in economically providing world-class IT support to small companies. Progent's achievement in addressing the network support requirements of the historically underserved small business market is the cumulative outcome of key technical and process innovations that have removed much of the traditional expenses out of administering network service, injected unprecedented technical expertise into the IT service system, and significantly streamlined the repair cycle.
Altaro VM Backup software from Hornetsecurity provides small businesses a dependable and budget-friendly solution for backing up and restoring Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud architectures and also enables cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or on-premises consulting services to assist you to plan, install, manage and debug a modern backup/restore system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup technology.
Progent can provide enterprise clients the services of a certified NetApp consultant to deliver online or onsite support for NetApp's entire family of SAN software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVauly continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Components of NetApp SAN storage technology supported by Progent include SAN architecture, cloud integration, virtualization, migrations, non-disruptive updates, system management, security and compliance, disaster recovery, and troubleshooting. Progent offers Level 3 support to help you to take care of problems with NetApp SAN storage deployments quickly and affordably following leading practices.
Fortinet next-generation firewalls are industry leaders in offering top throughput for SSL inspection. Progent's Fortinet FortiGate firewall experts can assist your business to configure your Fortinet firewalls to safeguard all your IT assets at the network perimeter, within the data center core, at branches, and at the cloud edge.
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your network operating at peak levels by checking the health of vital assets that drive your network environment. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your specified IT personnel and your assigned Progent engineering consultant so that any looming problems can be resolved before they can impact productivity.
Progent's certified SonicWall firewall experts can help you configure, manage, and tune SonicWall firewall products including the newer SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified network security experts can help you incorporate SonicWall firewalls into an end-to-end security solution and design protection into your corporate operations.