Progent provides nationwide online technical support and consulting services for companies that operate networks powered by versions of Linux or whose IT systems include a mix of Linux platforms/Linux and Microsoft products. Online technical support provides maximum return for your information technology dollar by preserving client productivity and limiting the time billed for computer analysis and repair. Advanced remote support tools and skilled technicians and engineers combine to enable Progent to handle most IT issues without squandering time and expense by going to your location. In most of cases your IT problems can be dealt with by telephone or via a mix of phone support and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA and CISM premier security professionals to help with the toughest network problems.
Progent's Duo managed services incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity confirmation on Apple iOS, Google Android, and other personal devices.
ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your network running at peak levels by checking the state of critical devices that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your designated IT personnel and your assigned Progent consultant so any looming issues can be resolved before they can disrupt productivity.
Microsoft 365 Exchange Online allows you to utilize cloud-based virtual machines, mailboxes and associated Exchange infrastructure to reduce capital costs and management overhead. You can use Microsoft 365 Exchange Online to host all your mailboxes, or you can run a hybrid solution that incorporates on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide affordable remote support to help your small businesses to assess the benefits of Exchange Online, plan a network topology that makes sense for your business needs and IT budget, implement a non-disruptive move from your existing Exchange system to one that includes Exchange Online, train your IT staff and users, and deliver as-needed consulting and troubleshooting.
Cisco's Meraki MS line of access and aggregation switches are designed for sites that go from branch offices to campuses. Progent's Cisco-certified consultants offer affordable remote consulting to help your company to plan and implement an efficient network solution based on Meraki switches, simplify network administration with Meraki's cloud-centric management tools, define policies to ensure security and compliance, create and validate a disaster recovery plan, and resolve technical issues associated with any facet of your Meraki ecosystem. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to build a unified networking solution.
Progent's certified failover clustering consultants can assist companies of all sizes to evaluate the advantages of adopting Microsoft Windows Server 2012 clustering to build an advanced fault-tolerant/disaster recovery solution, assist you to plan and install a Windows Server 2012 environment, provide online and on-premises consulting expertise and engineering support for failover clusters that include physical servers or virtual ones, and help you to streamline the administration of failover clusters.
Progent's Duo managed services incorporate Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication. Duo supports one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.
Progent's IT outsourcing packages provide budget-friendly computer consulting for mid-size corporations. Whether it involves planning network architecture, setting up an internal Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your system, or building an on-line business solution, outsourcing your IT technical services can smooth out expenses and minimize uncertainties, permitting IT service budgets to increase in a more linear and manageable fashion than is possible by assembling a bulky, all-purpose in-house network support organization. Progent's Outsourcing White Paper and flyers tell you how Progent can help you build a secure and highly available network architecture for your critical Windows-based applications including Windows Server 2008, Exchange Server, and SQL Server.
Progent's CISSP-premier network security consultants can assist businesses of all sizes with any aspect of IT security. Progent can implement cost-effective security solutions that protect a small office from modern threats or Progent can plan, deploy, and manage an end-to-end security environment for hybrid networks that support onsite, remote, and mobile clients sharing network resources distributed across multiple physical datacenters and various clouds.
Even if your company has a minimal computer services staff and a modest IT budget, your information network can still feature the same high reliability and responsiveness that once needed a large in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified IT professionals, the most recent system management software for proactive monitoring and alerts, and economical support programs such as a help desk call center to keep your mission-critical business applications and servers operating.
Progent's Cisco-Premier technology consultants offer professional PIX Firewall consulting services encompassing architecture, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector threat protection, and secure connectivity services. Ranging from small, plug-and-play desktop appliances for small businesses and home offices to modular gigabit products, Cisco PIX firewalls provide a healthy level of security, performance and availability for business networks of all sizes. PIX firewalls are build around a proven, specially designed platform, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and networking services, including advanced application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and flexible administrative solutions. Progent's Cisco experts can help you select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's background delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer tools enable Progent to create specialized mission-critical applications and eCommerce solutions that operate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP reporting services can show you how to create reports that allow you to analyze your business more thoroughly, turning raw data into useful insights into your business.
For desktop virtualization, Progent can provide the support of a Citrix XenDesktop consultant who can assist your company to plan a XenDesktop solution that improves the business impact of your IT network; integrate XenDesktop software with your servers, end-user computers, and peripherals; migrate your older virtual desktop software to current versions of XenDesktop; and provide advanced online troubleshooting. Progent can also train your IT staff to adhere to industry leading practices to manage XenDesktop efficiently.
Progent's Juniper-authorized network engineer can assist you to plan and implement Juniper Firewall/VPN technology, enhance and troubleshoot your infrastructure, and migrate efficiently from discontinued products to current releases. Progent's Junos OS engineers can also offer support for Juniper's premier network control software to help you to simplify the management and strengthen the security of your Juniper VPN devices firewalls, and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist organizations manage environments that incorporate a combination of Juniper's OS platforms.
Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development environment and are able to build or update .NET applications rapidly and at low cost.
Progent's Power BI experts can help your business to plan, install, maintain, update or debug your Power BI solution. Progent's database experts can help you to prepare your source data for Power BI reports and dashboards. Progent can show you how to build and administer a local, cloud, or hybrid network model to run Power BI.
Progent's certified information technology consultants can provide Windows Server 2016 migration consulting services to assist businesses of all sizes to design and implement an efficient move to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can assist your company to assess the business benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to benefit from the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Progent can assist you to design and implement a smooth migration from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity services across on-premises and cloud assets.
Cisco Cisco Unified Communications Manager, previously branded CallManager, functions as the center of Cisco's communications and collaboration platform. Unified CM and Unified Communications Manager Express (CME) offer a location-independent IP-PBX by integrating tightly with applications that include Unified CM IM and Presence Service, Unity Express for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's CCIE-certified network consultants offer effective and affordable remote and on-premises support to assist businesses of any size to build and maintain CUCM environments by providing Unified Communications Manager configuration and technical support services that deliver optimum productivity. Progent's consultants can help with any aspect of Unified CM configuration and troubleshooting in areas that include integrating Voice over IP phones and desktop Video phones, reviewing dial plans, configuring SIP connections and PSTN calling, deploying ISR routers with CUBE support, designing UCS server clustering systems for survivability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.
Progent applies no startup fee and requires no monthly commitment for services provided during normal business hours. Progent's one-minute granularity does away with large bills for quick fixes so you will not be forced to permit less critical problems to fester.
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Progent offers nationwide online phone support and consulting services for businesses who run Apple macOS and OS X environments or whose IT systems feature a mix of Mac and Microsoft technology. Progent's engineers offer macOS and OS X clients a variety of services including desktop assistance, upgrading to the latest edition of macOS from legacy editions of Apple macOS or OS X, plus expertise with Mac application software. Progent can also assist your business with Apple iPhone and iPad integration and management, or moving to Apple's iCloud services. Remote IT help provides optimum leverage for your IT budget by protecting user efficiency and shortening the time charged for computer repair services. Advanced online support tools and skilled service specialists and engineers combine to enable Progent to solve most network issues without squandering time and money by traveling to your site. In most of cases your network problems can be dealt with by telephone or through a combination of phone support and remote access. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP and ISSAP premier security professionals to assist you with the toughest network issues.
Progent can provide the support of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee defines the basic competencies and worldwide standards of performance that information security managers are required to master. CISM gives executive management the confidence that consultants who have qualified for their CISM certification have the background and capability to deliver efficient security administration and support services.
Progent's certified information technology consultants can provide Windows Server 2016 migration consulting services to assist organizations of any size to design and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can help you to assess the benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Cisco has designed a full product line of routers including appliances designed to provide the security, bandwidth, and availability demanded by organizations from small offices to worldwide enterprises. Cisco routers feature support for redundancy, automatic failover, and backup power for improved fault tolerance and network uptime. Progent can show you how to select and configure Cisco routers to establish a solid infrastructure for your network and to make it easy to grow as you add new users, start new offices, install new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers powered by the Cisco IOS platform, such as the Cisco 800 series of small office routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, plus legacy 2500 and 2700 Routers.
Progent's Microsoft certified support team can help you define and deploy a smooth in-place Exchange Server 2007 upgrade plan that avoids network disruption, reduces ongoing service demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-site upgrades, Progent has the knowledge and experience to complete your move quickly and economically. Progent's Exchange 2007 support, troubleshooting, and design offerings include expertise with the configuration of third-party enhancements of Microsoft Exchange Server 2007 that are best aligned to your business needs.
Cisco has developed a full array of routers that includes routers designed to provide the protection, bandwidth, and reliability demanded by customers ranging from small offices to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved reliability and network uptime. Progent can show you how to select and configure Cisco routers to build a reliable infrastructure for your network and to make it easy to grow as you add new users, open new offices, deploy new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide help with a range of routers powered by Cisco's IOS platform, including Cisco's 800 family of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for core Networks, plus legacy 2500 and 2700 Series Routers.
Progent's certified security experts can perform NodeZero-powered PEN tests to make sure your security defense systems and policies are properly set up and effective.
Progent's Reseller Program for IT Service Organizations lets you take advantage of Progent's information technology experts under your own service brand as a seamless extension of your network consulting staff.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's Microsoft-certified experts can provide small and midsize businesses IT consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, teams and data. SharePoint Portal Server offers a central location for your workers or clients to connect to, manage, distribute and interact with useful information, documents, and software and to communicate with one another. It enables faster and more intelligent decisions, more efficient sharing across groups and more streamlined business processes. The primary goal of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of information accessible within and without a business network. Windows SharePoint Services connect workers, customers, teams and projects with the data they've developed in a manner that makes data easy to locate, retrieve and apply.
Progent can provide affordable online and onsite consulting to assist organizations to migrate any portion of their core network resources to Google Cloud Platform services. This can save management hassle and hardware expense and allow the use of Google's state-of-the-art machine learning tools. Progent can help you with every phase of Google Cloud Platform integration including requirements analysis, preparedness evaluation, system design, testing, configuration, centralized administration, performance optimization, licensing management, backup/restore solutions, and security and compliance.
Microsoft Dynamics GP allows you to expand and control your business better by offering deep access to decision-driving information and a rapid return on investment. Microsoft Dynamics GP offers important business benefits including its ability to extend the presence of your organization, handle your accounting, automate financial operations, unify procedures throughout your business, improve inventory control, enhance order accuracy, grow sales and shorten lead-time, and increase free cash flow. Progent can show you how to configure and manage a robust, secure server and network foundation to support Great Plains, and can offer expert Microsoft Dynamics GP support professionals to help you derive the full benefits of your Dynamics GP/Great Plains software.
Progent provides companies of any size expert support for Intrusion Protection Systems and IPsec VPN products from major firewall and VPN security vendors including Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and Symantec. Progent can show you how to design a comprehensive security plan and select the right technologies from multiple vendors to support your security objectives while sticking within your budget limits.
Progent's Wi-Fi site survey and predictive modeling assist you to design, implement and troubleshoot a Wi-Fi LAN customized for your facilities, providing your business a wireless solution that has the reception, speed, density, QoS, security, and roaming ability your company requires. Wi-Fi survey services from Progent include online predictive analysis for planning a wireless network and onsite survey services for validating, tuning, and debugging an operational Wi-Fi LAN.
Consulting Services ProSight Virtual Server Private Cloud Hosting
Nexus switches are engineered to deliver the throughput, expandability, uptime, cloud readiness, density, data protection and manageability needed to function as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch consultants are available to provide remote and onsite support expertise to help you to design an efficient network architecture, set up pilot systems to confirm your network design, install and configure Nexus switches, define and enforce effective policies, run security and compliance evaluations, configure advanced monitoring, fully utilize resources through virtualization, analyze and repair switching and routing issues, maximize performance, plan for expected growth, and set up the advanced zero-downtime capabilities available for Nexus products. Progent can also help you to migrate non-disruptively from legacy Nexus switches or Catalyst switches to up-to-date Nexus platforms.
Progent's Microsoft Premier professionals can provide expert support for corporate-wide deployments of Microsoft Exchange Server. Progent's consultants can help you prepare for multi-site Exchange installations or updates and can supply onsite personnel to help large companies with deployments of Exchange Server 2007 in the or any area served by Progent's engineers.
Progent's short-term staff augmentation services enable you to meet sudden increases in demand for network professionals without dealing with the costs and hassle that come with vetting and recruiting experienced technical workers and without increasing your full-time workforce.
Progent's application developers have worked for two decades with .NET technologies and the Visual Studio development environment and are able to build or modernize .NET apps quickly and affordably.
Progent provides three essential types of Help Desk support : Microsoft and Cisco Call Center Outsourcing Services, Virtual Helpdesk Support, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft professionals gives your clients easy access to a reliable technical resource with extensive experience providing phone support and online repair for networks powered by Microsoft technology. Progent's concentration is on earning the support Call Center a respected image as a key contributor to business performance. Progent's goal is to resolve rather than simply report problems.
Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a dependable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted environments and also enables low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or onsite consulting services to help you to design, deploy, optimize and troubleshoot a modern backup/restore system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup.
Stealth penetration checking is a key component of any overall IT system security strategy. Progent's security professionals can perform thorough intrusion tests without the knowledge of your organization's internal network support staff. Unannounced penetration checking uncovers whether existing security monitoring tools such as intrusion incident alerts and event history analysis are properly set up and actively monitored. Progent can provide ongoing autonomous PEN testing to map your internal and external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, harvested credentials, skipped patches, and dangerous product defaults can be chained together by threat actors into the multi-vector attacks typical of modern variants of ransomware.
Cisco's wireless VoIP phones are industrial-grade Wi-Fi devices designed for professionals who are mobile within office, hospitality, health-care or other venues where IT management requires user endpoints that offer more administrative control, security and durability than is achievable with the Bring-Your-Own-Device mode of workplace communications. Successful integration of Cisco's wireless VoIP phones typically demands that IT teams set up and optimize many key pieces of your Wi-Fi environment such as access points, switches, wireless LAN controllers, and management software. Progent's Cisco-certified experts can provide remote and onsite assistance to help your organization build and maintain a Cisco wireless VoIP phone deployment by delivering integration services that can range from debugging the set up of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for updating the wireless architecture of a campus.
Server growth wreaks havoc on IT budgets and administrative resources. Server reduction through a virtual infrastructure promises lower total cost of ownership of servers and faster ROI, more leveraged use of servers, streamlined operations, increased network availability, and easier manageability. Common uses for virtual machines include resource consolidation, economical hosts for mission-critical legacy applications based on obsolete operating systems, and affordable isolation of software development or evaluation environments from production systems.
Progent's CISM-certified security staff can help you safeguard your Apple Mac environment through expert services such as performing security audits, recovery from virus and denial of service penetrations, configuring firewalls, implementing safe remote and mobile connectivity, deploying monitoring programs for protection against viruses, spam, and malware, and creating a comprehensive security plan adapted for the specific goals of your business information system.