Progent's Cisco-Meraki Wi-Fi access point experts can help your organization to design, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a campus or a nationwide enterprise. Progent can also help clients to integrate other Cisco appliances for centralized management.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies over a quarter century of experience assisting manufacturing and distribution organizations to manage complicated supply chains and improve the efficiency of critical processes to get products to market quickly and meet customer schedules dependably. Progent can provide the skills of an ERP consultant with over two decades of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or on-premises consulting that can range from as-needed guidance to end-to-end solution design and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, technical support, data conversion, Excel and SQL integration, training, and DBA services.
MS Office Communications Server provides IM and presence in a scalable, world-class package featuring enhanced security, seamless integration with popular Microsoft software, an expandable, industry-standard development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server allows lower costs and elevated operational efficiencies, enhanced individual productivity, and better intellectual property protection. MS Office Communications Server 2007 has been superseded by Lync, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence consultants can provide online and on-premises support and mediation services for your Office Communications Server 2007 environment and can assist you to assess the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also assist you to design and execute a smooth upgrade that will add significant strategic value to your IT system
Progent's experts offer Mac users a variety of services including desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Entourage and Exchange Server help, security services, and one-on-one training. Progent can help businesses to migrate to macOS from OS X or other earlier versions of Mac OS X and Progent can provide expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with Apple iPhone integration and iPad management, or moving to Apple's iCloud. For computer environments built exclusively on macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of planning, integrating and maintaining a network environment that is available, safe, fast and aligned with your company's business goals.
Microsoft Windows Server 2008 R2 offers outstanding levels of speed, protection, fault tolerance, scalability, and flexibility that accelerate output of on-site, remote, and mobile workers. Progent's network experts can provide cost-effective online engineering, troubleshooting, and education services to assist you to plan, execute, and maintain Microsoft Windows Server 2008 R2 to add significant strategic value to your information system.
Progent provides nationwide remote technical support and consulting services for companies that run UNIX, Linux, or Solaris environments or whose information systems feature a mix of UNIX and Microsoft Windows technology. Remote IT help offers maximum return for your information technology budget by protecting user efficiency and limiting the hours charged for computer analysis and repair. Advanced online support technology and skilled service specialists and engineers combine to enable Progent to solve the majority of network problems without squandering time and money by traveling to your site. In the vast majority of situations your network problems can be dealt with by telephone or via a mix of telephone support and online connectivity. Progent can make available Cisco certified CCIE network engineers and CISM certified security professionals to help with the most difficult system issues.
Progent's disaster recovery planning and business continuity engineers can show you how to design a disaster recovery strategy to prepare for an IT network catastrophe. Progent can help you develop a complete disaster recovery plan that includes scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified professionals can also show you how to build an affordable, non-stop system architecture that addresses reliability issues involving a broad range of infrastructure technologies and procedures.
Progent's SonicWall firewall consultants can show you how to configure, maintain, and tune SonicWall firewall devices including the current SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified network security consultants can help you incorporate SonicWall security gateways into an end-to-end network protection plan and build security into your corporate operations.
Progent's expert support team can help you define and deploy an efficient in-place Microsoft Exchange 2007 migration strategy that avoids network downtime, simplifies ongoing service requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-site migrations, Progent has the knowledge and experience to finish your move quickly and economically. Progent's Exchange Server 2007 support, troubleshooting, and design offerings include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2007 that are best aligned to your business goals.
Microsoft Small Business Server (SBS) is an affordable collection of server products that provides the foundation for a powerful but easy-to-manage IT network. The IT demands of the Microsoft .NET products included with Small Business Server 2011 requires a network support expert with real-world background designing and building seamless, end-to-end business technology environments. Progent's Microsoft SBS Server professionals have an average of more than 10 years of background supporting business systems founded on Microsoft products. This experience assures you success in installing, administering, and troubleshooting IT solutions that include the Small Business Server package of servers and applications.
Progent’s colocation center support services are designed for companies with equipment located at Internet Data Centers or data center colocation hosting sites and in need of on-demand on-site assistance at the colo facility as well as remote support from Microsoft and Cisco Premier Certified professionals. Progent offers a full array of data center and data center and colocation consulting services such as network topology evaluation, Windows and Linux server installation and support, tech support for server and communications networking, development and deployment of fault tolerant systems, defining and deploying layered security structures, firewall configuration and support, configuring load balancing solutions, and creating fault tolerant server clustering systems.
Progent can help your business in any and all phases of your migration to Exchange 2016 such as planning high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; determining storage requirements for your VMs, databases and log files; configuring HLB for fault-tolerant client access services; designing, configuring and testing Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent offers nationwide online help and troubleshooting services for businesses who operate Apple Mac networks or whose information systems include a combination of Apple macOS and Mac OS X with Microsoft Windows products. Progent's experts can provide macOS and Mac OS X users a range of IT services such as desktop support, upgrading to the current version of OS X from legacy versions of Apple macOS and Mac OS X, plus expertise with Apple macOS and OS X applications. Progent can also help your business with iPhone and Apple iPad integration and management, or migrating to Apple's iCloud services. Online network consulting provides optimum leverage for your information technology budget by protecting user efficiency and limiting the hours charged for network repair services. Sophisticated online support technology and experienced technicians and consultants combine to enable Progent to handle the majority of network issues without wasting time and money by going to your location. In most of cases your IT issues can be dealt with over the phone or through a combination of telephone support and online access. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISSP and ISSAP certified security specialists to help with the most challenging network problems.
Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior-based analysis technology by SentinelOne to defend endpoints as well as servers and VMs against new malware attacks like ransomware and email phishing, which routinely evade legacy signature-matching anti-virus tools. ProSight ASM protects local and cloud-based resources and provides a unified platform to automate the entire malware attack progression including filtering, identification, containment, cleanup, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks.
Progent's Microsoft and Cisco certified network engineers can provide advanced support for a wide array of products and technologies and can provide that expertise by phone nationwide or onsite in major cities across the country and anywhere in California. Progent offers online help for networks based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that include a mix of Windows and UNIX-family technology. Progent also offers the help of Cisco CCIE network engineers for the toughest connectivity problems, as well as the the support of CISA and CISSP-qualified security consultants to assist with complex security planning and problem solving. Progent has provided remote troubleshooting to businesses in all 50 states in the United States.
Progent's CCIE-certified network infrastructure experts have extensive background helping Internet Service Providers to architect, deploy, manage, tune, and troubleshoot high-availability, scalable connectivity solutions appropriate for public networks.
Microsoft SQL Server 2014 incorporates significant enhancements in key areas such as speed, uptime, security, and cloud integration. SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works transparently across all types of applications including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and onsite consulting services such as planning, deployment, management, troubleshooting, and application development services to help organizations of any size to realize maximum business value from their SQL Server 2014 deployment.
Progent can help your organization to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to SCCM 2012 from an older device management solution or help you to modify your existing SCCM 2012 environment to accommodate your evolving IT needs. In addition, Progent can help you to create a software foundation that takes full advantage of SCCM by delivering advanced consulting support for associated Microsoft platforms such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.
System Center Configuration Manager automates application and device deployment and updating, simplifies compliance settings management, inventories network resources, guards against company data leakage, provides health monitoring, enables secure end-user self service, and offers a common control mechanism for administering multi-OS networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration specialists can assist businesses of any size with any aspect of planning, implementing, operating and repairing a SCCM deployment for on-premises, cloud-based, or hybrid networks.
Progent’s Co-managed Call Center service allows your IT organization to split the load for Help Desk support transparently between your IT team and Progent's large roster of veteran technical support technicians and subject matter experts. Progent’s Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the top shared PSA tool for handling service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Progent’s Co-managed Call Center service makes it possible for your IT organization to share the load for Help Desk services seamlessly between your in-house IT team and Progent's pool of certified technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the leading shared professional services automation (PSA) tool for handling service requests, ticketing, ownership, status tracking, and reporting.
Progent's CCIE-certified network infrastructure experts can provide advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Progent can assist your company to create, implement and debug a backup/restore plan based on MSP360 software. MSP360 enables file or image-based backup/recovery for virtual machines and physical machines, works with all leading public clouds, and permits businesses to build a data protection ecosystem with a low RTO and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and remote management of your backup environment to protect against data loss resulting from user mistakes, computer glitches, malicious users, and external assaults such as ransomware.
Progent's managed services for software and firmware patch management offer organizations of all sizes a flexible and cost-effective solution for assessing, validating, scheduling, applying, and documenting updates to your virtual and physical; servers, endpoints scanners, infrastructure appliances such as routers and Wi-Fi access points, and Internet-of-Things devices like alarms and health monitors.
Private Cloud Hosting for Virtual Data Centers Specialists
Progent's Linux support services provide small companies and software developers support for managing and supporting Linux systems that run with Microsoft-based networks. Progent offers your business contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience provides you with a convenient single consulting firm to show you how to create and maintain a secure and robust mixed-platform network and communications solution that supports Linux and Microsoft interoperability by combining MS Windows with leading Linux variations including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Cisco Network Admin Companies Pleasanton California Cisco Tech
Progent’s consultants offer expertise in a variety of technologies relevant to mobile connectivity such as network topology, wireless data synchronization, wireless security, mobile email, Windows Mobile, Research in Motion Blackberry, and mobile application development. Progent's certified experts can save your organization time and money by using their wireless background to help you choose and configure mobile connectivity solutions that make sense for your company. Progent can also optimize your network architecture so that mobile PDAs perform better.
Progent is convinced that a well architected and implemented information system is a pivotal factor for accelerating any company's growth, and we apply this belief in our own system environment. We have built a zero-downtime virtual office infrastructure that enables Progent's in-house consultants and authorized contractors to offer rapid and efficient service, cooperate easily on challenging projects, and experience professional and private growth by acting as a member of an exciting business culture of personal drive and freedom.
Progent delivered a wireless networking environment that allowed a school to increase efficiency and avoid the recurring costs of a dedicated data connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is designed for interfacing separate sites up to 2.5 miles apart and can extend to even greater distances. This wireless alternative provided better bandwidth and dependability than recourse to amplifying the 802.11b wireless connection, and because it uses the 5.8Ghz spectrum it provided immunity to local interference.
Progent’s Microsoft certified consultants provide small and medium sized companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include a full featured application-layer aware firewall that can secure your business network from attack by external and inside sources. Forefront Threat Management Gateway and ISA Server provide thorough inspection of Internet protocols such as HTTP, which allows these security platforms to uncover many threats that can elude traditional firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your network protection through experienced design and integration of Forefront TMG and ISA Servers. Progent's Microsoft consultants can assist you to deploy Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront TMG.
Progent's Standard Help Desk Services offer a complete solution that manages all aspects of remote desktop support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Help Desk services are offered at a substantial discount off Progent's regular desktop service rates, and Progent offers the option of fast on-demand escalation to subject matter experts to handle complex problems.
Medium-size businesses can get all the advantages of System Center Operations Manager 2007 and have quick availability of Progent’s Microsoft and Cisco Premier network support professionals. Thanks to Progent's economically priced network support packages, medium-size organizations can select a simple co-sourcing service program based on System Center Operations Manager with server monitoring, proactive warnings, comprehensive system analysis, Help Desk Call Center, and remote service. For businesses with mission-critical environments who need non-stop networking, Progent can provide a comprehensive 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to offer mid-size company networks enterprise-class availability, protection and productivity.
Progent can assist you in any and all facets of your migration to Exchange Server 2016 such as designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; specifying mass storage capacity required for your virtual machines, databases and log files; configuring HLB for fault-tolerant client access services; planning, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent can assist you to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to Configuration Manager 2012 from an older device and application management platform or assist you to modify your current SCCM 2012 ecosystem to support your changing business requirements. In addition, Progent can assist you to create an infrastructure that extracts the most value from SCCM 2012 by providing advanced consulting support for associated Microsoft platforms including ADDS, SQL SSRS, and Internet Information Services (IIS).
Progent offers small and mid-size businesses expert consulting for Intrusion Protection Systems and IPsec VPN products from major firewall and Virtual Private Network security companies including WatchGuard, Juniper, and SonicWall. Progent can help you design a comprehensive security plan and select appropriate technologies from a variety of suppliers to support your security goals while staying within your budget restraints.
Windows Server 2008 represents an important advance in making information systems more secure and fault tolerant, easier to virtualize and manage, higher performing, and able to offer a better environment for web publishing. Progent can help your company benefit fully from the enhancements incorporated into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, support, education, staffing, monitoring, and security engineering expertise.
Cisco's Catalyst line of Wi-Fi controllers simplify the administration of wireless LANs by unifying the provisioning and control of wireless APs, tuning wireless throughput by limiting the effect of RF congestion, improving wireless availability with fast failover, and hardening security by identifying threats and analyzing traffic content according to user type and location. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of all sizes. Progent can help you to administer and troubleshoot your existing Cisco Wi-Fi environment or carry out an efficient transition to Cisco's modern wireless controller solutions.
Progent’s private cloud hosting service allows small and midsize businesses to run mission-critical applications like Microsoft SQL and Exchange from a secure Tier III data center facility on fault-tolerant equipment with offsite data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for backup replication and restore. You can use Progent’s private cloud hosting service to avoid large capital costs for the acquisition, maintenance, and operation of network hardware and facilities while achieving world-class levels of network reliability and security.
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to design, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a campus or a multi-site enterprise. Progent can also assist clients to incorporate other Cisco appliances for streamlined management.
Progent's Microsoft-certified Windows 11 experts offer a variety of services for Windows 11 such as Microsoft 365 solutions, mobile device management and synchronization, at-home workforce access, security and compliance, automated provisioning, and Help Desk services.
Progent provides Microsoft Windows Cluster Server expertise to help your business deploy non-stop server clusters designed to provide 24x7 operation. Windows cluster servers for high-availability networks include Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Server Cluster. By assisting you t build zero-downtime server clustering solutions powered by Windows Server Cluster 2003, Progent’s Certified Windows experts make sure that your non-stop clustered servers are set up to optimize the business value of your information system.
The Help Desk Call Center support delivery structure used by Progent's Technical Response Center offers small organizations an efficient alternative to reliance on independent consultants by offering broad expertise accessible to multiple support groups, optional round-the-clock access to urgent help, escalation capability to top-level experts for handling the most complex problems, support consistency and dependability, prompt follow through enforced by veteran IT service administrators, a selection of convenient techniques for initiating support tasks, plus excellent process visibility made possible by ticket updates and accessible via a web portal.
Forefront Threat Management Gateway builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server and provides a easily managed web gateway that acts as a one-server platform for an array of security functions including an application and network layer firewall, URL monitoring and filtering, antimalware, IPS, reputation services, Virtual Private Network control, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security logging and reporting capabilities, permits customized reports powered by SQL Server, works with Active Directory to simplify authentication, and can be deployed as a virtual machine to cut expenses and enhance availability. Progent's Microsoft-certified consultants can help your company to design and carry out test and production deployments; integrate Microsoft Forefront Threat Management Gateway with Windows 2008, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; install Microsoft Forefront Threat Management Gateway to run on a virtual server with Windows Hyper-V; and deliver ongoing consulting and repair services. Progent can also assist your organization to migrate smoothly to Microsoft Forefront TMG 2010 from ISA Server.
Progent's short-term staff augmentation services allow organizations to respond to the need for network professionals without dealing with the costs and hassle associated with vetting and hiring experienced technical workers and without adding to your full-time workforce.
Progent's Microsoft-certified consultants can assist businesses of all sizes to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and library resources; plan, integrate, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist your business to migrate from an older version of System Center Virtual Machine Manager or from another virtualization management system, and Progent can help you to optimize and troubleshoot your existing SCVMM 2012 ecosystem to make sure you get the highest possible return on investment.
Progent is a Microsoft Certified Partner and has earned accredited competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who receive the top client endorsement and enjoy the tightest working relationship with Microsoft. The knowledge, capabilities, and dedication required to achieve the status of Microsoft Certified Partner benefits Progent's customers by enabling Progent to offer your company better solutions for your IT system.
Progent can assist you to design an upgrade to Teams from Skype for Business Online or Lync Server and configure, manage, and troubleshoot a cloud-based or mixed deployment of Microsoft Teams. Progent can assist you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Progent's certified Windows Server 2019 consultants can help your company to design and implement an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 delivers major improvements in scale, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and container support.
Microsoft Exchange and Macintosh workstations can co-exist efficiently. Progent's Apple and Microsoft premier consultants can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can collaborate with teammates who run Microsoft Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can collaborate, allowing Mac users to receive and transmit messages, examine the GAL, copy addresses, synchronize calendars, and alert people to conferences via your Exchange account. Progent will make sure that your Exchange Server is properly configured and that LDAP and Outlook Web connectivity are working. Progent also offers customized onsite Entourage education.
Progent’s Microsoft-certified consultants can provide companies of all sizes consulting, troubleshooting, and development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that utilizes web technology for efficiently coordinating people, groups and information. Microsoft SharePoint provides a common spot for your workers or customers to connect to, manage, share and manipulate relevant data, files, and software and to communicate with one another. Microsoft SharePoint allows faster and more intelligent decisions, more efficient access across teams and more economical business practices. Windows SharePoint Services connect employees, customers, workgroups and major tasks with the knowledge they’ve developed in a way that makes data convenient to find, download and re-use. Progent's certified SharePoint consultants can assist your organization to manage your current SharePoint environment or upgrade to the latest release of SharePoint.
Progent provides the help of Microsoft and Cisco-Certified IT consulting professionals to offer clients affordable ways to help businesses optimize the benefits of Microsoft and Cisco products. For networks that range from small offices to nationwide enterprises, Progent's expert engineers can show you how to enhance your information system's e-mail architecture, protection, reliability, performance, and network administration.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your company to plan and carry out a cost-effective upgrade to Windows Server 2022 using an on-premises deployment architecture or a hybrid deployment model that integrates cloud-hosted Windows Server Online with a self-hosted installation of Windows Server 2022.
Progent's Linux consulting experts provide small and mid-size companies and developers assistance with administering and maintaining Linux systems that coexist with Microsoft-powered networks. Progent offers your business contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad array of experience offers you a convenient single source to show you how to create and manage a protected and reliable mixed-platform network and communications infrastructure that allows Linux and Microsoft interoperability by combining Windows with major Linux platforms such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent offers small organizations two specially designed security evaluation scanning packages that include, at a set fee, remotely administered inventory scans of your security profile which are analyzed by professional information security engineers who assess the results of the scan, present unbiased summaries of your existing network security, and make recommendations for remediation. Progent offers two complementary security evaluation packages for external and internal scanning that are priced to fit the budgets of small businesses while offering enterprise-class evaluations of your network's exposure to attack.
Progent offers national urgent phone support and consulting services for companies that operate UNIX, Linux, or Solaris environments or whose IT systems include a mix of UNIX/Linux and Microsoft Windows technology. Online network consulting provides maximum return for your information technology budget by preserving client productivity and limiting the time charged for network repair services. Advanced remote support utilities and skilled service specialists and engineers combine to enable Progent to solve the majority of IT problems without wasting time and expense by traveling to your location. In most of situations your network problems can be dealt with over the phone or through a combination of phone support and remote network analysis. Progent can offer the services of Cisco CCIE infrastructure experts and CISM and CISSP premier security professionals to assist with the toughest network issues.
Progent's ProSight Email Guard uses the technology of leading information security vendors to deliver centralized control and world-class protection for your inbound and outbound email. The powerful architecture of ProSight Email Guard managed service combines cloud-based filtering with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from making it to your security perimeter. This decreases your vulnerability to external threats and conserves network bandwidth and storage. Email Guard's onsite gateway device adds a further level of inspection for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam protection, DLP, and encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email that stays within your security perimeter.
Progent's Microsoft-certified experts have 20 years of background providing e-mail and unified telecommunications/email solutions for businesses. Progent offers economical Microsoft Exchange 2007 Server consulting services to enhance email security and virus protection, provide high availability email, and implement remote and mobile email access. Progent’s Microsoft Exchange help and support services can aid you in designing and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT system or outdated Microsoft Exchange product such as Exchange 5.5 to Microsoft Exchange Server 2010.
Microsoft SQL Server 2008 delivers indispensable, familiar tools to computer professionals as well as to network users, lessening the complexity of designing, deploying, managing, and using enterprise information and analytical applications in environments ranging from handheld devices to enterprise data networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 require a network consulting firm with real-world experience and broad knowledge in designing and deploying data-driven, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.
Progent's Microsoft-certified engineers can deliver low-cost online and on-premises support to implement your upgrade to Exchange Server 2010, produce extensive documentation of your new messaging environment, educate your network support staff and users to get them up to speed rapidly on Exchange 2010, and offer continuing management services and technical support. Progent can also assist you to migrate from Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
Progent is committed to knowledge transfer from Progent's consultants to clients. By educating customers to deal with problems that are within their scope, Progent can focus on delivering high-value services where Progent has little competition. Small companies who utilize familiar independent consultants or who maintain internal support staffs benefit when Progent transfers knowledge about new technology and tested processes to make their IT environments more robust, protected, and productive.
Progent can show you how to prepare and execute a smooth migration to Microsoft Dynamics GP/Great Plains so that you retain your information, improve your security, modernize your analytics, take complete advantage of Microsoft Office support, and minimize productivity disruption by designing and executing a smart migration plan. Progent can also help train new Dynamics GP/Great Plains users so you don't waste productivity. Progent can enhance your company reports and business analytics by offering Crystal Reports help, FRx programming, and Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to produce custom business applications and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP 2010/Great Plains 2010.
Progent can help your business to design and execute a smooth transition from a Sun Solaris-based IT environment to a network based on Windows and suited for running Microsoft's familiar office productivity suites, commercial applications, and software development platforms. Progent's Sun Solaris, Windows and Cisco consultants and application experts can show you how to guard your information and minimize business disruption by designing an effective migration strategy that protects your existing assets in Sun Solaris software and infrastructure. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of current environment, transition strategy and validation, MS Exchange migration expertise, data and application transition, and server and media migration and economization.
Remote management cards offer network managers full control over a server without the need for a personal visit. Through these management cards, all console screen data plus keyboard and mouse operations are exported to a remote session to an IT professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can assist you to design, deploy, and support a high-availability company network that incorporates remote management cards and Progent can utilize these remote management cards to provide efficient off-site technical help. Progent is familiar with a number of remote management cards such as Aten remote server management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote management cards.
Progent can assist companies of any size to move all or part of their computing infrastructure to Microsoft Azure. This can streamline network administration and reduce hardware investments. Azure includes a wealth of cloud services and Progent can assist you to understand the benefits and limitations of various cloud networking models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and network infrastructure and make sure that you sidestep the common errors small companies make when migrating to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN connections and also to integrate Apple iOS devices and Android smartphones and tablets.
Progent’s Shared Help Desk service allows your business to share responsibilities for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of certified technical support technicians and subject matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the top shared professional services automation platform for handling service requests, ticketing, ownership, status tracking, and metrics.
Progent can assist small businesses to migrate all or part of their network infrastructure to Microsoft Azure. This can simplify network management and reduce equipment expense. Azure offers a comprehensive library of public cloud services and Progent can assist you to evaluate the benefits and restrictions of different cloud computing architectures supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises applications and resources and ensure that you avoid the common errors small organizations make when migrating to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also assist you to prepare perimeter firewalls and VPN tunnels and also to integrate Apple iOS devices and Android handhelds.
Progent's short-term staff augmentation services allow you to respond to sudden increases in demand for IT professionals without dealing with the costs and hassle that come with identifying and recruiting experienced technical help and without increasing your full-time workforce.
Progent can provide enterprise customers the help of a certified NetApp consultant for online or on-premises expertise for NetApp's complete family of SAN products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN storage solutions supported by Progent include system dsign, cloud integration, virtualization, migrations, transparent updates, system management, information assurance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to help you to take care of issues with NetApp SAN deployments efficiently following leading practices.
Progent's consultants offer online and on-premises expertise for companies of any size to evaluate the costs/benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can assist your business to plan a local, cloud or mixed topology; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office or Microsoft 365; configure HA solutions; connect Skype for Business with your PSTN gateway; and interface with third-party communication platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security experts can assist you design and verify a security environment for your Skype for Business solution that meets government and industry standards.
Microsoft Office for Mac allows Apple Macintosh users to run the industry's most familiar office productivity programs. Progent's Apple-certified Mac consultants can show you how to configure Microsoft Office for Macintosh on a mixed-platform network combining Apple OS X and Windows platforms so that Mac users can access the new features in Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with colleagues who use Microsoft Windows. Progent's consultants have experience with both Mac and Windows technology and can support environments that mix Mac with Microsoft Windows systems with complete resource sharing, or networks which intentionally restrict collaboration between Mac and Windows users.
Progent has a long background delivering a broad range of remote IT support and emergency troubleshooting services to local governments and schools throughout the United States. Progent is one of the pioneers in providing expert online network support and has delivered IT support to organizations in all 50 states. Remote support saves travel expenses and resolves issues more quickly than onsite service calls.
Progent's work environment will allow you to become a better consultant by enhancing your information technology skills and increasing the satisfaction of your customers. Progent delivers this commitment by recruiting the top consulting talent for you to operate with, providing a state-of-the-art system infrastructure, running custom software tools to deliver the highest level of support, and by streamlining our business models for attracting and retaining customers.
Progent's Microsoft-certified professionals can help you to assess the business value of Windows Server 2012 R2 for your company, create test systems and migration plans, tune your network infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, train your IT management team, develop a corporate-wide security strategy, streamline network administration, assist with application development, and build and test a DR/BC plan.