Colocation sites make it possible for businesses to share world-class facilities for hosting network hardware that supports mission-critical applications. Progent's Microsoft and Cisco premier consultants can assist your business with all facets of your colocation program including selecting and moving to a colo facility, creating system topology, defining hardware, on-premises and remote troubleshooting, establishing online network administration, and training your IT staff.
ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior machine learning technology by SentinelOne to guard endpoints and servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily escape traditional signature-based AV products. ProSight ASM protects on-premises and cloud-based resources and offers a unified platform to address the entire malware attack progression including filtering, identification, mitigation, cleanup, and post-attack forensics. Key capabilities include one-click rollback using Windows VSS and automatic network-wide immunization against new attacks.
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management solution that includes machine learning technology and expert services to provide comprehensive endpoint detection and response.
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering along with continual replication to provide fast, zero RPO disaster recovery between datacenters located as far as 300km apart. Progent's team of seasoned IT consultants can assist you to plan, deploy, manage, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that aligns with your functional requirements and IT budget. Progent can make sure you adhere to leading practices for installing your MetroCluster environment by providing help with procedures like assigning disk pools and shelf IDs, arranging plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network, and testing your DR solution to prove compliance with industry standards and government mandates.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts can provide economical online and onsite consulting, software development, and technical support services for organizations of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can assist customers plan and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud components into a seamless information management system.
Microsoft Lync 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, and both IP-based and PSTN calling. Lync Server 2010 can enhance the functionality of Microsoft Exchange, SharePoint Server and Office desktop or Microsoft 365 and simplify management through integration with Active Directory. Lync can also reduce expenses by doing away with VoIP equipment and subscription fees, PBX gear, or legacy teleconferencing solutions. Progent's certified unified communications experts can provide remote and onsite support services to assist your company to maintain and repair your current Lync 2010 deployment or assess the advantages of upgrading from Lync to Skype for Business, which is the renamed and revamped release of the product family. Progent can also help your organization to design and carry out a smooth Skype for Business migration.
Stealth intrusion testing is an important component of any comprehensive IT system security plan. Progent's security professionals can perform extensive penetration checks without the awareness of your company's in-house network support resources. Unannounced penetration checking uncovers whether existing security defense systems such as intrusion detection warnings and event history monitoring are correctly configured and consistently observed. Progent can implement continuous autonomous penetration testing to map your internal/external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, stolen credentials, uninstalled patches, and unsound product defaults can be chained together by hackers into the multi-front attacks typical of modern variants of ransomware.
Cisco's Firepower Next Generation Firewalls provide a significant performance boost compared to Cisco's popular ASA 5500-X firewalls and offer centralized management and automation of advanced cybersecurity capabilities like application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to design and execute a smooth upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower firewalls with Cisco's security services to create and centrally manage network ecosystems that span local offices, data centers, private clouds and public clouds.
Progent's Cisco certified Wi-Fi consultants can provide economical online and on-premises help for end-of-life and current Wave 2 Aironet Wi-Fi APs and Progent can assist you to plan and maintain Wi-Fi solutions that include indoor and outside/ruggedized Aironet access points.
Barracuda's budget-friendly CloudGen Firewall appliances combine web filtering, remote access, SSL tunnel VPN, secure SD-WAN, and modern Zero-Trust support along with centrally managed and monitored services across your complete enterprise including on-premises, cloud, and hybrid network models. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent can deliver the depth of skill to serve as your one-stop resource for technical support, administration, training, and security consulting.
Progent's experienced ransomware recovery consultants can help you to rebuild an IT network damaged by a ransomware virus like Ryuk, WannaCry, NotPetya, or MongoLock.
If your company does not need urgent online support but expects to need assistance with your network in the near future, you can conserve time and money and ensure that the appropriate IT skill will be ready when you require it by contacting a Progent sales agent and signing up as a client. For more information, phone 800-993-9400 or send email to information@progent.com.
Progent offers the support of a certified VMware VCDX consultant to help you design, deploy, manage and troubleshoot VMware vSphere-powered virtualization ecosystem for local datacenters, private and public clouds, or hybrid deployments. Progent can provide advanced knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent has extensive experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite tools for managing private and public cloud and hybrid cloud environments that deliver high uptime, data security, and disaster recovery.
Microsoft Virtual Server 2005, run on the Windows Server operating system and based on technology first produced by Connectix, delivers the power needed to carry out server consolidation, software migration, and server isolation tasks through virtualization techniques in an enterprise-ready computing network with advanced expandability, manageability, and reliability. Microsoft has targeted Virtual Server 2005 at businesses who want to improve ROI in software programming and piloting, migration from legacy line-of-business applications, and hardware consolidation. Progent's certified Virtual Server experts can assist your company to evaluate and deploy Microsoft Virtual Server 2005.
System Center 2016 delivers important improvements in the management of hybrid cloud environments by offering advanced support for Windows Server 2016 servers, Windows 10; unified management of mixed-OS environments that include Linux, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff offers advanced online and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to design and configure a new deployment of Microsoft System Center 2016, expand or optimize your current one, upgrade smoothly from an earlier version of System Center, or debug your System Center environment.
Progent's Microsoft-certified consultants offer online and on-premises expertise for companies of any size to evaluate the costs/benefits of migrating to Microsoft Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can help you to design an on-premises, cloud-based or mixed topology; integrate Skype for Business with SQL Server,Exchange, SharePoint Server and Office or Microsoft 365; set up high-availability solutions; connect Skype for Business with your PBX system and PSTN gateway; and interface with other communication systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security consultants can help you create and validate a security environment for your Skype for Business solution that is compliant with regulatory standards.
Progent's data protection experts can help you to create, implement and troubleshoot a backup plan built around MSP360 software. MSP360 offers file/folder or image-based backup/restore for virtual machines and physical machines, works with all popular public clouds, and permits you to build a data protection ecosystem with a low RTO and a defined RPO. With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and remote management of your backup system to protect against data loss caused by user miscues, system glitches, malicious insiders, and external assaults such as ransomware. To learn more, visit ProSight DPS 360 Backup solutions.
ProSight Small Business Private Clouds Professionals
Progent's Microsoft certified consultants can show you how to design and implement a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes network downtime, reduces ongoing support requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multi-server or multi-location upgrades, Progent has the background to finish your project rapidly and affordably. Progent's Exchange Server 2003 help, troubleshooting, and consulting services include expertise with the integration of outside vendor enhancements of Microsoft Exchange Server 2003 that are in keeping with your business needs.
Progent's Microsoft certified consultants can assist you to test Microsoft Windows 7 to confirm application and driver compatibility and to determine its performance and reliability operating in your environment. Progent can also help you to evaluate the likely business advantages of adopting Windows 7. If Windows 7 fits your business, Progent can assist your IT organization to design and implement a non-disruptive deployment of Microsoft Windows 7 from a an older release of Microsoft Windows.
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your company to design and carry out an efficient migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid model that combines cloud-hosted Windows Server Online with an on-site installation of Windows Server 2022.
Progent's ProSight Virtual Hosting service offers complete hosting of a small company's servers in a solution that delivers the highest level of availability and expandability and is also simple to migrate to any data center. ProSight Virtual Hosting services are built upon mature virtualization architectures that allow small businesses with mixed- platform IT systems to economize significantly on the expense of capital investments, infrastructure maintenance, and network administration while achieving enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
Progent's certified SharePoint 2019 and SharePoint Online experts can provide economical online and on-premises consulting, software development, and troubleshooting services for businesses of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can assist customers plan and execute a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud components into a cohesive information management system.
Progent's Microsoft-certified consultants can assist your business to maintain Microsoft System Center 2007 Configuration Manager to simplify administration, enhance security, and boost worker output by ensuring that critical applications stay current, tracking product licenses, and reporting usage patterns to help you make informed purchasing decisions. Once you are ready to update your SCCM 2007 configuration management ecosystem, Progent can assist you to plan and implement a smooth migration to System Center 2012 Configuration Manager.
Progent offers nationwide remote phone support and consulting services for businesses that operate Apple Mac OS X networks or whose information systems feature a mix of Apple macOS and Mac OS X with Microsoft Windows technology. Progent's consultants offer Apple macOS and OS X clients a variety of IT services such as desktop assistance, upgrading to the most recent version of Mac OS X from earlier versions of Apple macOS and Mac OS X, plus expertise with Mac application software. Progent can also assist you with iPhone and Apple iPad integration and management, or moving to iCloud. Online technical support provides maximum return for your information technology dollar by extending user productivity and limiting the time charged for computer analysis and repair. Advanced online support technology and experienced technicians and consultants allow Progent to solve most IT problems without wasting time and expense by traveling to your site. In the vast majority of situations your IT issues can be remediated over the phone or through a mix of telephone help and online network analysis. Progent can make available Cisco CCIE network engineers and CISA and CISM premier security specialists to help with the most challenging system issues.
Small to middle size businesses can now enjoy all the advantages of System Center Operations Manager 2007 and in addition have fast access to Progent's Microsoft Premier IT support experts. With Progent's affordably priced network service packages, small and midsize organizations can choose a basic Microsoft System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small business information systems enterprise-class availability, protection, and performance.
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map, monitor, enhance and debug their connectivity appliances such as routers and switches, firewalls, and access points as well as servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that network diagrams are kept updated, captures and displays the configuration of almost all devices on your network, monitors performance, and generates notices when potential issues are discovered. By automating complex network management processes, ProSight WAN Watch can cut hours off ordinary tasks like network mapping, expanding your network, finding appliances that require critical updates, or resolving performance issues.
Medium-size companies can derive all the advantages of Microsoft Operations Manager and have quick access to Progent's Microsoft and Cisco Certified IT support professionals. With Progent's economically priced IT support packages, medium-size organizations can choose a basic co-sourcing package built around System Center Operations Manager with server monitoring, proactive warnings, in-depth reporting, Help Desk support, and online troubleshooting. For businesses with mission-critical environments who need zero-downtime networking, Progent can provide a comprehensive round-the-clock outsourcing package. Progent supports Microsoft Operations Manager to offer medium-size company networks world-class reliability, protection and productivity.
Progent offers consulting expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, deploy, and maintain a WatchGuard Firewall product that aligns with your security requirements and budget. Progent can help you to manage legacy WatchGuard firewalls or migrate smoothly to current WatchGuard firewall solutions.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center is available for piloting mission-critical applications, developing cost-effective migration procedures, assessing and optimizing performance, planning or validating business continuity solutions, resolving compatibility problems, and building training environments for the latest products and technologies. For Progent clients without adequate internal resources to configure effective test systems, Progent's Test and Training Lab reduces capital costs and engineering risk while keeping critical IT initiatives on schedule.
Progent offers support services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and manage a WatchGuard Firewall appliance that fits your network security requirements and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewall solutions.
Progent's Citrix-accredited engineers can help your company to understand the business benefits of XenServer and other Citrix platforms, and can help you to design, test, implement, troubleshoot, and maintain a Citrix XenServer solution. Progent can also assess your existing XenServer environment and show you how to optimize resource utilization, responsiveness, protection, uptime, and recoverability.
Progent can help your company to design and execute a smooth transition from a UNIX-based information environment to a network based on MS Windows and suited for running Microsoft's powerful office productivity suites, business applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and application specialists can help you preserve your information and reduce productivity disruption by designing an effective migration plan that preserves your existing investments in UNIX application and infrastructure. UNIX-to-Windows migration consulting services available from Progent include analysis of existing infrastructure, transition planning and testing, Exchange migration support, information and application software porting, and processor and mass storage migration and economization.
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 migration consulting to help organizations of all sizes to plan and implement a smooth move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid architecture. Progent can help your company to evaluate the value of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica, plus multi-domain clusters.
Progent can assist you to deploy Cisco's networking technology to create a robust basis for your onsite, cloud-centric, or hybrid-cloud data center and streamline operations in key areas such as resource utilization, security and compliance, manageability, uptime, and disaster recovery.
Progent can provide economical remote support from IT engineers with expertise in a broad range of products and technologies that provide solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations as well as notebooks and handhelds. Progent offers expertise for all major data protection platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take Backup, Mozy, Retrospect, Time Machine, VMware Data Recovery, and FLARs. Progent's consultants can assist your company to implement, upgrade, or troubleshoot backup systems for a variety of architectures including local, remote, cloud, or a mix.
