Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates over a quarter century of background helping manufacturing and distribution organizations to manage complicated supply chains and streamline key processes to get products to market quickly and adhere to customer commitments consistently. Progent offers the expertise of an ERP specialist with over 20 years of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or on-premises consulting that can range from occasional guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services.
Progent's Microsoft and Cisco certified network engineers offer expert support for a wide array of technologies and can deliver that assistance online anywhere in the U.S. or in person in select cities across the country and anywhere in California. Progent provides online help for networks based on Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that include a combination of Microsoft and UNIX-family technology. Progent also can provide access to the help of Cisco CCIE infrastructure engineers for complex connectivity issues, plus the assistance of CISA-qualified security engineers to handle complex security design and troubleshooting. Progent has provided online network support to companies in all 50 states in the United States.
Lync 2010 provides IM, Real Presence, audio and video conferencing, desktop collaboration, as well as IP-based and public switched telephone network telephony. Microsoft Lync 2010 can extend the capability of Microsoft Exchange, SharePoint and Office desktop or cloud-based Office 365 and streamlines management through integration with Active Directory. Lync can also cut capital and operational costs by eliminating Voice-over-IP equipment and subscription services, PBX systems, or conventional teleconferencing solutions. Progent's certified unified communications consultants offer online and onsite support to help your company to manage and troubleshoot your existing Lync Server 2010 environment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is the new version of the product family. Progent can also assist your organization to plan and execute a smooth Skype for Business migration.
Microsoft Communications Server provides Instant Messaging and Real Presence in a scalable, world-class package featuring enhanced protection, seamless compatibility with other Microsoft software, an expandable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and GLB. The product offers cost savings and improved business efficiencies, increased worker productivity, and better IP security. MS Office Communications Server has been replaced by Lync Server, which in turn has been replaced by Skype for Business. Progent's certified IM and Presence consultants offer online and on-premises support and troubleshooting services for your Office Communications Server deployment and can assist you to evaluate the costs and benefits of migrating to Skype for Business. Progent can also assist you to design and carry out a smooth upgrade that will add business value to your IT system
Progent's ProSight Email Guard solution uses the technology of top data security vendors to provide centralized control and world-class security for all your inbound and outbound email. The powerful structure of Email Guard combines cloud-based filtering with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to external attacks and saves system bandwidth and storage. ProSight Email Guard's onsite gateway device provides a deeper layer of inspection for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The onsite gateway can also assist Exchange Server to track and protect internal email that stays inside your corporate firewall.
The clustering feature set incorporated into the Datacenter and Enterprise versions of Microsoft Windows Server 2008 has been radically redesigned to streamline the deployment, setup, and management of clusters that offer improved levels of network availability, security, efficiency, and flexibility. New or improved capabilities include cluster Validation, revamped configuration and deployment, unified cluster administration, new cluster architecture for maximum uptime, better security and quorum models, elimination of failure points, more disk and RAM capacity, and improvements for multi-site clusters. Progent's clustered server consultants can assist your company assess the business benefits of failover clusters, design and execute a deployment, train your network support staff to administer your cluster environment, deliver continuing consulting and support services, and produce and test a workplace recovery plan.
Progent's Jabber consultants offer online or onsite expertise to help businesses of any size to design, deploy, manage, update or troubleshoot Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent can provide in-depth expertise for the products, technologies and services that make up building an end-to-end Jabber collaboration solution including Cisco network devices and management tools, Microsoft Office 365 applications, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP trunking, WiFi networks, cyber security, cloud integration, telepresence systems, PBX systems, business continuity, and other components of a modern collaboration ecosystem.
Progent's Cisco-Certified network engineers can show you how to use Cisco's network management tools along with a variety of specialized third-party applications to build a complete network management strategy in order to keep your network operating reliably, fully utilize expensive resources, guard your data, revive rapidly from hardware breakdown or deliberate assaults, and allow you to expand or repurpose valuable resources intelligently and affordably as your company evolves.
Microsoft Windows Server 2008 is a major advance in making IT systems more protected and fault tolerant, simpler to virtualize and administer, faster, and able to offer a better platform for web publishing. Progent can assist your business benefit fully from the enhancements built into Windows Server 2008 by providing certified consulting, technical support, training, staffing, monitoring, and security expertise.
Progent's Microsoft-certified consultants have more than 10 years of background planning, implementing, enhancing and troubleshooting SCOM solutions and can provide organizations of all sizes advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to monitor your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs based on leading practices for monitoring network infrastructure and Microsoft and third-party apps and services. In addition, Progent can provide fast online or onsite technical support to help you to fix critical issues detected by System Center 2012 Operations Manager.
Exchange Server 2013 includes significant improvements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers important new features as well as a redesigned structure. These improvements affect vital IT areas such as ease of administration, high availability (HA), security, cost of ownership, collaboration, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consultants can assist your organization to evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, design an efficient validation and deployment plan, and train your IT staff to manage your Exchange 2013 environment. Progent also offers affordable remote consulting and support and management services for Microsoft Exchange 2013.
Altaro VM Backup software offers small and mid-size businesses a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud architectures and also enables cost-effective backup to Azure Block Blob storage. Headline capabilities include state-of-the-art Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as little as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, granular restore options for specific files and emails, support for Windows Server CSV and for VMware vCenter for handling large-scale deployments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online VMs without downtime. Progent is an Altaro partner and can provide a broad array of services to assist you to plan, deploy, optimize and troubleshoot a backup/restore solution based on Altaro VM Backup software.
Progent's Citrix-certified consultants can assist your company to evaluate the strategic advantages of XenServer and additional Citrix products, and can help you to design, test, execute, troubleshoot, and support a Citrix XenServer installation. Progent can also assess your existing XenServer deployment and help you to optimize consolidation, performance, protection, uptime, and recoverability.
Progent's ProSight Email Guard uses the technology of leading information security vendors to deliver centralized management and world-class security for your inbound and outbound email. The powerful architecture of Progent's ProSight Email Guard integrates cloud-based filtering with an on-premises security gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage. Email Guard's on-premises security gateway appliance provides a deeper layer of inspection for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays within your security perimeter.
Lync Server 2013, now called Skype for Business, enables businesses of all sizes to build a centrally managed and secure communications ecosystem that permits the modern BYOD computing model with instant messaging (IM), real-time presence, audio/video and web meetings with app sharing, and both IP-based and PSTN telephony enabled for a wide range of stationary PCs and mobile clients. Progent's certified Lync 2013 experts and system architects can assist you to evaluate the business benefits of Lync 2013, design an on-premises, cloud-resident (with Lync Online) or mixed topology suitable for your present and long-term goals, implement Lync Server 2013 so as to speed up your return on investment, and provide custom online and on-premises training to your IT staff and end users. Progent offers expertise in key components of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange, and Progent can assist you to integrate Lync 2013 with key Office and Office 365 applications such as Outlook clients and PowerPoint.
Office 365 is Microsoft's extensive suite of productivity programs and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 apps and cloud services are available in a variety of product bundles targeted at markets ranging from individuals and home offices to enterprises. Progent offers quick and affordable remote access to consultants with expertise in Microsoft, Mac, Apple iOS, and Android platforms. Progent can help you to understand the wealth of subscription options offered with Office 365 and integrate your information network with Office 365 so you realize top business value. Progent supports multi-vendor networks that include Windows, macOS or OS X, and Linux software. Progent can also assist your business to build and maintain hybrid networks that seamlessly integrate on-premises and cloud-based products and services.
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can assist you to integrate, maintain, and debug Cisco IP phones, video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from legacy Voice over IP devices to the latest media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, previously branded CallManager, or with Unified Communications Manager Express (CME) to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Cisco Unified CM applications like Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent's consultants can deliver expertise with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, installing ISR G2 routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
Microsoft Exchange Server 2013 incorporates major enhancements to the capabilities of Exchange 2010 and introduces powerful innovations plus a revamped structure. These enhancements favorably impact vital IT areas including ease of administration, high availability (HA), security and compliance, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you evaluate the possible business benefits of upgrading to Exchange 2013, create an efficient validation and deployment plan, and train your IT team to maintain your Exchange Server 2013 environment. Progent also offers ongoing remote support and management services for Microsoft Exchange Server 2013.
Remote 24x7 monitoring, automated alerts, and actionable analytical reporting are vital to preserving the proper operation of your IT system and eliminating preventable and costly disruptions. Remote Monitoring and Management (RMM) technology has progressed so far that companies of any size can get a degree of network stability that was once reserved for large enterprises. Progent can provide several RMM solutions delivered as low-cost services created to assist you to detect and fix a most network problems before they get big enough to impact your business.
If you are producing UNIX-based applications on a network that has MS Windows-based processors, desktops, and office productivity products, Progent offers comprehensive network support outsourcing that frees you to concentrate on your field of strategic know-how while avoiding the continual hassle of maintaining your business network. Through the use of automated server monitoring and by providing online and on-site assistance as your company needs it, Progent represents an economical solution for managing an information network that features excellent availability, protection, and efficiency. Progent's developer assistance services feature full-service information technology outsourcing, virtual server infrastructure, remote and on-premises service and troubleshooting, network monitoring, and Help Desk services.
Progent provides the services of Microsoft and Cisco-Premier IT support experts to offer customers affordable ways to help businesses optimize the value of Microsoft and Cisco technology. For environments that span from small offices to nationwide enterprises, Progent's network engineers can show you how to improve your information system's e-mail infrastructure, protection, reliability, performance, and system administration.
Microsoft Mac Office allows Mac users to run the world's most familiar office productivity programs. Progent's Apple-certified Mac consultants can help you configure Microsoft Office for Macintosh on a multi-vendor environment combining Apple OS X and Windows computers so that Mac users can access the new capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with colleagues who run Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can provide service for networks that combine Mac with Microsoft Windows systems with extensive resource sharing, or environments which carefully limit collaboration between Apple Mac and Windows users.
Progent's Cisco CCIE-certified networking experts offer advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
Progent's expert solution designers and software developers can assist your business to create enhancements to Microsoft GP/Great Plains that address the unique requirement of your business while retaining the benefits of Windows integration and connectivity. Progent can also offer expertise with a selection of software development tools that can be used to create user-interface and data integrations with Microsoft GP/Great Plains. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio for Dynamics, Extender, eConnect, Web Services for Dynamics GP, and Integration Manager.
Progent’s Wireless Consulting Services provide a fast, affordable option for companies of all sizes to deploy, manage and repair advanced wireless network solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and install hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Small to middle size companies can now enjoy all the advantages of System Center Operations Manager and also have quick access to Progent’s Microsoft and Cisco certified IT support professionals. With Progent's economically priced network service packages, mid-size organizations can choose a basic co-sourcing service program built around Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to offer small and midsize business information systems enterprise-class reliability, protection and performance.
Progent is among the most expert network consulting companies for integrating email and messaging solutions based on Microsoft Exchange 2000. Progent is skilled in helping small and mid-size businesses get all the benefits of Microsoft Exchange 2000 for common scenarios including updating from Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server administration.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent’s colocation center support services are designed for companies with equipment located at Internet Data Centers or data center colocation hosting facilities and in need of on-demand on-premises help at the co-location facility plus remote help from Microsoft and Cisco Certified professionals. Progent provides a complete range of Internet Data Centers and data center and collocation support services such as network topology analysis, Windows and Linux server integration and maintenance, troubleshooting for server and communications infrastructure, design and deployment of fault tolerant configurations, architecting and deploying layered security defenses, firewall configuration and support, designing load balancing environments, and creating high-availability server and storage cluster configurations.
ProSight Enhanced Security Protection managed services deliver affordable in-depth protection for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and responding to security assaults from all vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint control, and web filtering via cutting-edge tools incorporated within a single agent managed from a single console. Progent's data protection and virtualization experts can assist you to plan and configure a ProSight ESP deployment that meets your organization's unique requirements and that allows you prove compliance with legal and industry information protection regulations. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require immediate attention. Progent can also assist you to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack like ransomware.
Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size organizations to get an unbiased evaluation of the health of their IT system. Powered by some of the top remote monitoring and management platforms in the industry, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits show you how closely the deployment of your essential infrastructure devices adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI such as a more manageable and more secure AD implementation. Both versions also provide the ongoing benefits of state-of-the-art remote network monitoring and management technology. These advantages can include lower-cost network management, improved compliance with data security standards, more efficient utilization of network assets, faster problem resolution, more dependable backup and restore, and higher availability.
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management technology to keep your IT system running efficiently by tracking the state of critical assets that power your IT network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT staff and your assigned Progent consultant so that all looming problems can be addressed before they have a chance to disrupt your business.
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small or mid-size company's production servers in a solution that delivers the highest degree of dependability and scalability and is also easy to migrate to another host. ProSight Virtual Hosting and management services are based upon mature virtualization architectures that enable small companies with multi- platform IT systems to economize significantly on the expense of capital equipment, infrastructure support, and network management while achieving enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
Progent's certified engineers can provide offsite and onsite consulting services to assist you to manage, support, and repair PCs powered by Microsoft Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, data and identity protection, disaster recovery, remote access, smartphone and tablet integration, wireless configuration, and remote network monitoring.
Progent's Microsoft-certified consultants can assist your business to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to SCCM 2012 from a legacy device and application management platform or assist you to enhance your existing SCCM 2012 environment to support your changing IT needs. In addition, Progent can help you to create an infrastructure that fully supports SCCM 2012 by providing advanced consulting support for related Microsoft technologies including Active Directory Domain Services, SQL Server and SQL Server Reporting Services, and IIS.
Progent's network consultants can assist your company to streamline desktop PC change and update management by delivering support for administration tools such as System Center Configuration Manager 2007, Systems Management Server, and WSUS.
Progent offers the expertise of a veteran specialist with years of hands-on experience configuring, maintaining, and enhancing video conferencing systems from leading suppliers including Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your in-house IT support team, your Internet Service Provider, and your video conferencing technology vendor to assist your organization increase the strategic value of your telepresence solution.
If you are producing UNIX or Linux applications on a network that has Microsoft Windows-based processors, desktops, and office productivity products, Progent can provide full-service information technology outsourcing that allows you to concentrate on your field of strategic know-how while avoiding the constant hassle of managing your business network. By using automated server monitoring and by delivering online and on-site assistance as your business needs it, Progent represents an economical solution for supporting an information network that features high reliability, security, and performance. Progent's UNIX/Linux developer assistance services feature comprehensive it outsourcing, virtual infrastructure, online and in-person service and troubleshooting, proactive network monitoring services, and Contact Center outsourcing.
Progent's Citrix-authorized engineers can assist you to understand the business benefits of XenServer as well as other Citrix platforms, and can help your IT organization to plan, test, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can in addition assess your existing Citrix technology deployment and help you to optimize resource utilization, performance, security and compliance, availability, and recoverability.
Small to middle size companies can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and also have fast access to Progent’s Microsoft and Cisco certified IT consulting professionals. With Progent's economically priced network support packages, mid-size organizations can choose a simple co-sourcing package based on Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small company information systems enterprise-class availability, protection and productivity.
Cisco's Meraki MS line of switches are designed for sites that go from small branches to large campuses. Progent's Cisco-certified consultants offer affordable online consulting to help you to design and deploy an efficient network solution that incorporates Meraki switches, simplify network administration with Meraki's cloud-based management architecture, set up policies to ensure compliance, develop and test a disaster preparedness plan, and resolve technical issues related to any facet of your Meraki ecosystem. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to build a unified networking solution.
Progent can assist you to understand the many subscription options available with Office 365 and integrate your information network with Office 365 in a way that delivers maximum business value. Progent supports cross-vendor networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to create and manage hybrid solutions that transparently integrate local and cloud resources.
Progent can help your organization to plan for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate smoothly to Configuration Manager 2012 from a legacy device management solution or help you to enhance your current SCCM 2012 ecosystem to support your evolving IT requirements. Also, Progent can help you to create a software foundation that takes full advantage of SCCM by delivering advanced consulting support for associated Microsoft technologies including ADDS, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services.
The Help Desk Call Center support delivery model used by Progent's Technical Response Center offers small and midsize businesses an efficient option to dependence on freelance service individuals by offering broad technical knowledge shared by numerous engineering teams, optional 24x7 availability of urgent help, fast escalation to top-level experts for handling the most intractable problems, service consistency and reliability, prompt follow-up overseen by veteran service administrators, a variety of convenient mechanisms for initiating support tasks, plus excellent progress transparency enabled by ticket updates and available through a web-based portal.
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Progent's certified failover clustering consultants can help companies of all sizes to evaluate the advantages of deploying Windows Server 2012 failover clustering to build an advanced high-availability/disaster recovery strategy, assist your organization to design and deploy a Windows Server 2012 system, deliver online and on-premises consulting expertise and engineering support for clusters composed of physical servers or virtual machines, and show you how to centralize the management of failover clusters.
Progent is one of the most qualified network consulting companies for integrating email and messaging systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small companies get all the benefits of Exchange 2000 for typical scenarios including upgrading from Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server management.
Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to provide centralized management and world-class security for all your email traffic. The hybrid architecture of Progent's ProSight Email Guard integrates cloud-based filtering with a local gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to inbound attacks and conserves system bandwidth and storage space. Email Guard's onsite gateway device adds a further layer of analysis for inbound email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that embodies more than 25 years of background helping manufacturing, distribution and service companies to manage complicated supply chains and streamline critical processes in order to get products to market fast and adhere to customer commitments consistently. Progent offers the skills of an ERP specialist with over two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or on-premises consulting that spans from as-needed guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample services offered by Progent for Infor CloudSuite Industrial include implementation, upgrades, business analysis, customization, CPQ, web site integration, troubleshooting, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services.
The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for piloting line-of-business applications, creating efficient system upgrade procedures, assessing and optimizing performance, designing or verifying disaster recovery solutions, mitigating compatibility issues, and building training environments for new technologies. For Progent clients without adequate internal resources to assemble proper test environments, the lab reduces capital outlay and technical risk while keeping vital network initiatives on schedule.
Progent's Cisco CCIE-certified network infrastructure consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
By using virtual servers, businesses are able to run multiple virtual servers on a single physical server. Virtual server technology enables companies to gain all the advantages of server isolation, but without the expense that goes with buying extra server equipment. Virtualization is also the critical technology for private clouds, which offer important advantages including reducing the costs of hardware, facilities, and administration while enhancing information security, network availability, and recoverability. Other key server management technologies are network monitoring software, Microsoft WSUS, and remote system management cards. Progent's certified server management specialists can help you in all areas of server virtualization and administration to enable your company to contain costs and conserve time.
Remote server management cards offer network managers complete control over a server without the requirement for an on-site visit. Through these management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to an IT professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can help you to design, implement, and support a high-availability company network that incorporates remote management cards and Progent can utilize these remote management cards to provide efficient off-site technical support. Progent is familiar with a variety of remote management cards including Aten remote management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote server management cards.
Progent provides national urgent help and troubleshooting services for companies who run UNIX, Linux, or Solaris environments or whose information systems feature a mix of UNIX and Microsoft Windows technology. Remote network consulting offers optimum leverage for your IT dollar by extending client efficiency and limiting the time charged for computer repair services. Advanced remote support utilities and skilled technicians and engineers allow Progent to solve the majority of IT issues without wasting time and expense by going to your location. In the vast majority of cases your IT problems can be dealt with over the phone or through a combination of telephone help and online connectivity. Progent can offer the services of Cisco certified CCIE network engineers and CISM premier security specialists to help you with the most difficult network problems.
Progent can provide quick access to the expertise of seasoned wireless specialists who can help you to assess the advantages of Ubiquiti UniFi Wi-Fi APs for your company and assist you to plan, deploy, manage, and debug your UniFi network. Progent can also conduct a wireless site survey to help you to select, provision, and place UniFi wireless APs for your required signal coverage and performance.
MS Communications Server provides Instant Messaging and Real Presence in a scalable, enterprise-grade package featuring enhanced protection, seamless compatibility with other Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can realize cost savings and elevated operational efficiencies, increased individual productivity, and better intellectual property security with this easy-to-administer, fault-tolerant solution. Successful deployments of Office Communications Server require extensive planning and consideration prior to roll out. Progent's Microsoft-certified professionals can deliver the skill necessary to realize all the advantages of Microsoft Office Communications Server across your whole organization.
Progent’s consultants can assist you to design and implement a smooth move from onsite Active Directory to cloud-hosted Azure AD or to a hybrid solution that deploys Azure AD Domain Services and Azure AD Connect to centralize identity services for both on-premises and cloud resources.
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Progent can supply small companies with an IT management expert who can function as a part-time CIO. This part-time Chief Information Officer can provide long-term direction to help you deploy sensible technology to improve business operations so they align more closely with your business goals. Your business can create and implement a well thought out IT strategy without incurring the expense of a full-time Chief Information Officer.
Progent's Microsoft-certified experts can show you how to rationalize the economic justification for deploying Microsoft SharePoint 2007, advise you on the most appropriate edition of SharePoint Portal Server for your application, provide setup and integration services, help you to set up Microsoft SQL Server as a supporting database manager, improve your network integrity, integrate your standard and customized application software to operate with SharePoint Portal Server 2007, design a company-wide security strategy that incorporates portal technology, and deliver troubleshooting and Help Desk services.
Progent is committed to information transfer from Progent's support experts to clients. By educating clients to handle technical issues that are within their comfort zone, Progent can focus on providing high-value skills where Progent faces little competition. Small companies who utilize familiar independent service providers or who employ internal support staffs benefit when Progent passes on knowledge about critical technology and tested methodologies to make their IT environments more reliable, protected, and efficient.
Progent's Microsoft-certified engineers can provide affordable online support and programming services to assist you to plan, implement, administer, and maintain SharePoint 2010 installations that can involve web sites able to function as intranets, extranets, document management applications, blogs, data marts, business analytics, enterprise search engines, Visio-driven workflows, and other tools to promote and improve information sharing. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with other data sources as well as with Microsoft's familiar office productivity applications including Excel, Word, Outlook, and Project. Progent can help you to migrate from previous versions of SharePoint or adapt a multi-vendor mix of web technologies into a unified and easy-to-manage SharePoint 2010 environment.
Before Progent’s Microsoft Operations Manager solution, system problems were handled reactively, after workers were impacted by them. With the benefit of proactive, automated warnings and trend analyses created by Microsoft Operations Manager, Progent is now able to ward off network issues before they becomes serious enough to impact network availability. Thanks to Microsoft Operations Manager, Progent can resolve looming problems before customers are aware that the problems are there. Progent offers help for Microsoft Operations Manager 2005 and MOM 2000 to offer small company IT systems enterprise-class availability, safety and productivity.
Progent’s Shared Help Desk service allows your IT organization to share responsibilities for Help Desk services seamlessly between your IT staff and Progent's roster of seasoned desktop support technicians and subject matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced support solution based on the leading shared professional services automation (PSA) platform for handling service requests, ticket lifecycle, ownership, status tracking, and reporting.
Progent can help your business in any and all facets of your upgrade to Microsoft Exchange 2016 including planning HA infrastructure for a local, cloud-based or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; specifying mass storage requirements for your VMs, mailbox databases and log files; configuring HLB for fault-tolerant client access services; planning, building and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.
Microsoft Exchange Server 2013 incorporates major improvements to the functionality of its predecessor Microsoft Exchange 2010 and delivers important innovations as well as a redesigned structure. These enhancements affect vital areas such as manageability, high availability (HA), security, operational costs, collaboration, expandability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the potential advantages of migrating to Microsoft Exchange Server 2013, create a cost-effective validation and deployment strategy, and educate your IT team to manage your Exchange Server 2013 solution. Progent can also provide ongoing online support and management for Exchange Server 2013.
Progent's Microsoft certified consultants can assist your company to test Windows 7 to verify application and driver compatibility and to determine its performance and reliability running in your environment. Progent can also show you how to evaluate the likely business advantages of moving to Microsoft Windows 7. If you decide that Microsoft Windows 7 makes sense for your business strategy, Progent can assist you to plan and execute a smooth deployment of Microsoft Windows 7 from a your current version of Microsoft Windows.
Progent's Cisco certified networking consultants can provide high-level support for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Progent's expert support team can help you design and implement a smooth in-place Exchange Server 2007 upgrade plan that avoids network downtime, simplifies long-term service demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multiple server or multi-location migrations, Progent offers the experience to complete your project rapidly and affordably. Progent's Exchange 2007 support, troubleshooting, and consulting services include expertise with the configuration of outside vendor enhancements of Exchange 2007 Server and the design of unified messaging implementations based on Microsoft Exchange Server 2007.
Microsoft Virtual Server, run on the Windows Server platform and based on software originally produced by Connectix, provides the performance needed to carry out server consolidation, application migration, and server quarantine tasks through virtualization techniques in an enterprise-class IT environment with high scalability, manageability, and reliability. Microsoft has aimed Virtual Server at companies wishing to improve operational efficiency in software programming and testing, upgrading from legacy mission-critical applications, and server consolidation. Progent's professional Virtual Server consultants can help your business to evaluate and deploy MS Virtual Server.
Progent's Microsoft Certified engineers offer expert consulting for corporate-wide implementations of Microsoft Exchange 2007. Progent's consultants can show you how to prepare for multi-location Exchange Server 2007 installations or updates and can supply onsite personnel to help enterprises with installations of Exchange Server in the or any area served by Progent's engineers.
Progent has created special network security service bundles intended to deliver larger corporations a professional and thorough network security evaluation from a team of premier security engineers. All Progent's security evaluation bundles feature a collection of procedures like network scans from within and from outside the company firewall, professional analysis of scan results by certified security engineers, production of a report explaining the findings, plus a live concise executive summary and an in-depth interactive outbrief for in-house network managers.