Progent’s staff of Microsoft and Cisco Certified experts average more than a decade of hands-on professional background, at the forefront of network support, executing a wide variety of technical projects for an extensive mix of customers. Every Progent support professional shares a refined set of personal best practices that are combined into company-wide leading practices training that Progent instills in its consulting staff. This guarantees that you get not only world-class technical capability, but also a support engineer with proven approaches for applying computer knowledge to fix real-world network problems quickly.
Ubiquiti's UniFi family of Wi-Fi network appliances includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and managed switches. UniFi appliances installed across multiple sites with any number of APs can be remotely provisioned and managed with Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, optimization, troubleshooting, monitoring, and analytics. Progent can provide the expertise of veteran wireless professionals who can help your organization to determine the benefits of UniFi products for your business and assist you to design, install, manage, and troubleshoot your UniFi ecosystem.
Mid-sized businesses can enjoy all the benefits of Operations Manager and have fast availability of Progent’s Microsoft and Cisco Premier network consulting experts. Thanks to Progent's affordably priced network service packages, mid-size organizations can select a simple co-sourcing package based on Microsoft Operations Manager 2007 with network monitoring, automated warnings, comprehensive system analysis, Help Desk Call Center, and online service. For businesses with mission-critical environments who need high availability networking, Progent can provide a comprehensive 24x7 outsourcing package. Progent supports System Center Operations Manager 2007 to offer medium-size business networks world-class reliability, protection and performance.
Progent’s Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth backgrounds assisting small businesses to minimize system downtime by providing cost-effective remote consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network infrastructure, data backup and restore systems, and non-disruptive maintenance. Progent’s business continuity consultants can help you to develop and test a sensible business continuity plan that matches your business needs and budget. Progent’s disaster recovery engineers can assist you to design, implement, and manage fault-tolerant technologies including non-stop Internet connectivity, virtualization, fail-over clustering, load balancing, continual off-site backup, and multi-location hot backup centers.
Progent's certified information technology consultants offer Windows Server 2016 migration consulting services to help businesses of any size to plan and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid architecture. Progent can help you to evaluate the value of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain clusters.
Microsoft Lync 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop sharing, and both IP-based and public switched telephone network (PSTN) calling. Lync 2010 can extend the functionality of Microsoft Exchange Server, SharePoint Server and Office desktop or cloud-based Office 365 and simplify management via integration with Windows AD. Lync 2010 can also reduce expenses by doing away with Voice-over-IP equipment and subscription services, PBX systems, or conventional video conferencing technology. Progent's certified unified communications consultants can provide online and on-premises support to assist your company to maintain and troubleshoot your current Lync Server 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also help your organization to design and execute an efficient Skype for Business upgrade.
Progent's Microsoft certified engineers can help you to pilot Windows 7 to confirm application and driver compatibility and to check its performance and reliability running with your applications. Progent's consultants can also show you how to evaluate the likely business benefits of adopting Windows 7. If Windows 7 fits your business strategy, Progent can help you to design and execute a non-disruptive migration to Windows 7 from a an older version of Microsoft Windows.
Progent can assist you to understand the many subscription plans available with Office 365 and configure your information network with Office 365 so you realize maximum business value. Progent supports cross-platform networks that include Windows, macOS, and Linux software. Progent can also assist your business to build and maintain hybrid ecosystems that transparently combine local and cloud-based resources.
Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that provides the foundation for a feature-rich but easy-to-manage information. The IT sophistication of the Microsoft .NET components included with Microsoft Small Business Server 2011 calls for a computer consultant with real-world experience planning and building seamless, end-to-end business network environments. Progent's SBS Server consultants have an average of more than a decade of background integrating computer systems based on Microsoft technology. This expertise ensures you success in deploying, managing, and troubleshooting IT solutions that include the Microsoft SBS Server package of servers and productivity software.
If your office network mixes Linux technology platforms with Microsoft Windows, Progent can assist you to incorporate your computers into a cohesive environment that permits all your OS platforms to coexist for simple administration, transparent information exchange, high availability, enhanced throughput, and strong security. Progent's Linux and MS Windows coexistence assistance services feature IT infrastructure integration and service, consulting for Windows services for UNIX, online server monitoring and management, online network support and troubleshooting, on-site technical support, and Help Desk support.
Small to mid-sized businesses can now enjoy all the benefits of Microsoft Operations Manager and also have fast access to Progent’s Microsoft and Cisco certified network support professionals. With Progent's economically priced IT service packages, mid-size organizations can choose a simple co-sourcing service program based on System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution. Progent supports Operations Manager 2007 to offer small and midsize business information systems enterprise-class reliability, protection and performance.
Progent can provide comprehensive support for each step of your Microsoft Exchange Server 2010 upgrade with services that include outsourced or co-sourced project management services, site prep, project design and documentation, specification of all new software and equipment needed, suggested sourcing, system verification at customer location or at Progent's test lab, managing transitional coexistence between Exchange Server 2010 and Exchange 2003 or 2007, deployment of the solution, decommissioning the previous servers, and training for customer's support group and end users.
Progent's Cisco-Certified network management engineers can help you to run Cisco's management utilities along with a selection of specialized third-party products to build a complete network management solution in order to keep your network operating smoothly, fully utilize limited resources, guard your data, recover quickly from hardware failure or deliberate assaults, and allow you to expand or repurpose valuable resources sensibly and affordably as your business evolves.
SQL Server 2005 offers indispensable, familiar tools to computer professionals as well as to network users, reducing the complexity of designing, integrating, administering, and using company data and analytical applications in environments ranging from mobile devices to enterprise data systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consulting firm with real-world experience and wide knowledge in designing and building information-based, comprehensive business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Progent offers fast access to the skills of veteran Wi-Fi consultants who can help organizations to determine the benefits of Ubiquiti UniFi Wi-Fi access points for your company and assist you to design, deploy, maintain, and troubleshoot your UniFi wireless network. Progent can also conduct a Wi-Fi site survey to help you to choose, provision, and position UniFi wireless access points for optimal coverage and throughput.
Award Winning IP Address Management Troubleshooting
Progent's Cisco-certified wireless integration consultants can help you to deploy, administer, and debug Cisco wireless devices including Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that incorporates more than a quarter century of experience helping manufacturing and service organizations to simplify complex supply chains and improve the efficiency of key processes in order to bring products to market quickly and adhere to customer schedules consistently. Progent can provide the expertise of an ERP consultant with over two decades of experience with the SyteLine/CloudSuite Industrial platform. Progent offers online or onsite consulting that can range from occasional guidance to solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, ETL, Office 365 integration, disaster recovery planning, and database administration.
Progent's Wi-Fi site survey services make it easy to plan, deploy and troubleshoot a Wi-Fi network customized for your environment, providing you a wireless solution that delivers the reception, performance, density, security, and roaming ability your company requires.
Progent's certified consultants can help your company to test Microsoft Windows 7 to verify application and driver compatibility and to check its speed and stability operating with your applications. Progent can also help you to evaluate the likely strategic advantages of moving to Microsoft Windows 7. If Microsoft Windows 7 makes sense for your business, Progent can assist your IT organization to design and implement a non-disruptive migration to Microsoft Windows 7 from a an older release of Windows.
Progent's Cisco-certified Wi-Fi integration consulting experts can assist you to deploy, administer, and debug Cisco wireless products including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Progent's Microsoft-Certified SQL Server consultants can provide an array of services to assist small and midsize companies to plan, configure, administer, and repair Microsoft SQL Server 2008 solutions in order to realize the maximum competitive advantage from Microsoft's state-of-the-art RDBM platform. Also, Progent offers consulting expertise for network infrastructure, company-wide protection, and software programming to optimize the business advantage of your SQL Server investment.
The complexity and integration demands of Microsoft Windows Servers calls for an IT consulting firm with practical expertise and broad knowledge in designing and integrating seamless, end-to-end network technology systems. The experience of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to align optimally with your business goals. Progent’s IT services can help you with designing, installing, administering, and supporting Windows Server solutions that maximize the business value of your computer network. Progent’s consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other desktop clients.
Progent's Microsoft certified experts provide three service programs to help mid-size and large companies develop a cost-effective and productive in-house Computer Support Help Desk Call Center. Progent's help desk consulting services include ROI analysis, process study and enhancement, management reporting, education of in-house personnel, and documentation of procedures. Progent's Software Selection and Integration Services help organizations analyze the numerous top level Help Desk application programs on the market and decide what packages may be excessively costly, lack key features, or align poorly with your company's corporate culture. Progent also offers temporary staffing for companies who need to augment their in-house Help Desk team for occasional projects or to fill in for absent or indisposed personnel.
Cisco Cisco Unified Communications Manager (Unified CM), formerly known as CallManager, operates as the core of Cisco's communications and collaboration platform. Cisco Unified Communications Manager and Unified Communications Manager Express offer a borderless IP-PBX by integrating tightly with apps that include Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent's Cisco-certified network consultants can deliver effective and affordable remote and onsite support to assist organizations of any size to create and administer Unified CM deployments by providing Cisco Unified Communications Manager integration and technical support services that add optimum business value. Progent's consultants can help with any facet of Unified CM setup and debugging in areas that include integrating VoIP phones and desktop Video phones, reviewing dial plans, setting up SIP connections and PSTN calling, installing ISR routers with CUBE support, designing Cisco UCS server failover solutions for high availability, capacity planning, and integration with Microsoft Exchange Server.
Progent can help small businesses to move any part of their computing infrastructure to Microsoft Azure. This can streamline network management and reduce hardware investments. Azure includes a comprehensive library of public cloud services and Progent can assist you to understand the benefits and restrictions of different cloud computing architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure that you avoid the common mistakes small organizations make when moving to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also assist you to prepare perimeter firewalls and VPN tunnels and also to manage iPhones and iPads and Google Android handhelds.
Progent's Cisco-certified IT professionals can help you create an economical, high availability Internet connection solution that can deliver 24x7 Internet access via a wide array of fault tolerant Internet access products and services including fault tolerant BGP, automatic fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert engineers to show you how to utilize the latest technology for fault tolerant Internet access to create a cost-effective, completely redundant Internet network with automatic failover and other capabilities to deliver non-stop Internet access.
Progent's disaster recovery planning and business continuity engineers can help you create a disaster recovery plan in case of an IT network disaster. Progent can show you how to create a comprehensive disaster recovery plan that includes scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified engineers can also show you how to build an affordable, high-availability system solution that takes into account availability issues involving a wide array of network technologies and procedures.
Windows 8.1 is engineered to power devices from smartphones and slates to power-user desktops. An abundance of innovative capabilities, including its touchscreen interface and signature live tiles GUI, offer a broad range of benefits for organizations who know how to put them to work. Progent's Windows experts can help bring your organization up to speed with Microsoft Windows 8.1 and show you how to gain significant competitive value from the product's many technical enhancements.
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that lets you specify, automate and test a repeatable runbook for restoring services rapidly after a breakdown. SRM provides centrally controlled and automated disaster recovery, application mobility, and non-disruptive site migration, failback and site re-protect. SRM also supports transparent testing for site recovery, upgrades and patches and can generate reports to confirm complete service recovery, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to assist you to plan, deploy, test and administer a DR solution powered by VMware SRM.
The QTS Data Center is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is now utilizing the QTS Sacramento data center as a colocation facility or if your business is considering migrating your main or disaster recovery system to the Herakles data center, Progent offers a range of cost-effective consulting services including colocation migration, system deployment and updates, infrastructure optimization, comprehensive project management services, virtual server configuration, remote monitoring, automated system management, application programming, business continuity planning, data security assessment, and the support of the Progent Test Lab.
Progent’s Microsoft certified professionals offer small and midsize businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain a full featured application-layer aware firewall that can protect your business system from attack by outside and inside threats. Forefront TMG and ISA Server provide deep inspection of Internet protocols such as HTTP, which enables these security platforms to uncover many attacks that can elude ordinary firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your IT protection through expert design and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified engineers can help you to configure Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront TMG.
Progent's Microsoft Office and Office 365 experts can help companies of any size to incorporate Microsoft Office desktop and Office 365 apps such as Office Excel, Word, PowerPoint, Outlook, Microsoft Access, Project and OneNote into a cohesive solution that provides quick ROI and enables improved business outcomes. Progent can assist you to interface Office or Office 365 apps with each other and with other key Microsoft platforms such as SharePoint Server, Exchange Server and SQL Server running locally or hosted in the cloud. Progent's consultants can also assist you to fix compatibility problems with different releases of Office desktop and offers customized online instruction to individuals and teams.
ProSight Remote Infrastructure Management Technical Support Services
Progent has created special network security service bundles designed to provide larger institutions a professional and comprehensive security audit from a team of certified security engineers. All Progent's security evaluation bundles feature a suite of services including automated scans from inside and from beyond the company security perimeter, professional interpretation of scan results by accredited security engineers, creation of a paper explaining the results, plus a live concise executive outbrief and an extensive interactive review for in-house IT administrators.
Application Publishing with Internet Security and Acceleration Server 2006 provides more control over intranet applications while enabling enhanced efficiency by making these applications accessible to legitimate remote users. Internet Security and Acceleration Server 2006 can guard business applications, services, and data throughout all network components with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-expert Internet Security and Acceleration Server consultants can help you plan, install, set up, and maintain Internet Security and Acceleration Server 2006 on your system so that your company benefits from a smart and economical balance of protection, productivity, and performance.
Progent's Microsoft-certified Windows 2000 Server experts can provide computer support and IT consulting services for the complete line of .NET Enterprise Servers, Windows Server 2000, and Windows Server 2003. Progent's Windows Server 2000 configuration, optimization, and troubleshooting services include network design, deployment, documentation, on-site and off-site support, Call Center outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Progent’s ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map out, monitor, enhance and debug their connectivity hardware like switches, firewalls, and access points as well as servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network diagrams are always current, copies and manages the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when issues are discovered. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off common tasks such as making network diagrams, expanding your network, finding devices that require important updates, or resolving performance bottlenecks.
Progent's certified SQL Server application developers and DBAs can provide remote consulting to help businesses of any size to build, administer, and troubleshoot applications based on the Microsoft SQL Server RDBMS platform and .NET architecture. Progent's SQL Server consultants can provide support for any element of the application life cycle in solutions that range from small business or departmental databases to VLDB applications and data warehousing.
The QTS Internet Data Center facility is located in the earthquake-neutral Natomas area of Sacramento, CA. If you are now using the QTS data center as a colocation site or if your business is planning on moving your primary or disaster recovery equipment to the Herakles data center, Progent offers a variety of budget-friendly consulting services such as colocation relocation, system deployment and upgrades, network optimization, project management services, virtual server configuration, remote network monitoring, centralized system management, software programming, business continuity planning and testing, security assessment, and the support of Progent's Test Lab.
Cisco's security and remote connection products for small businesses offer a comprehensive range of easy-to-administer security products to help protect your wired and wireless network infrastructure. Cisco's VPN product family includes routers, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's professional consulting staff includes field-proven specialists with Cisco CCIE and Cisco Certified Network Professional qualifications who are able to help your company to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security solutions that align most closely with your business objectives.
Progent's seasoned group of IT consultants and subject matter specialists have extensive experience providing remote and on-premises support for businesses of all sizes who want to incorporate Android phones and tablets into their IT systems so that mobile clients can be productive while on the go. Progent offers the range of skills to solve network problems that involve numerous vendors and that entail a combination of older and up-to-date information technology. Progent provides cost-effective online consulting to assist you with any aspect of designing, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed technical support to help you to resolve particularly stubborn technical issues, or Progent can provide outsourced or co-sourced project management support to help you finish strategic network initiatives on schedule and within budget. Progent can assist with local, cloud-based, or hybrid network environments and can provide support for all major operating systems, applications, management utilities and network infrastructure. Progent also can provide customized group or individual classes to help you manage and use Android phones and tablets efficiently.
Progent's Microsoft-certified consultants can assist you to automate desktop PC change and update deployment by delivering expertise with administration solutions that include Microsoft System Center Configuration Manager, Systems Management Server 2003, and WSUS.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to map, track, enhance and troubleshoot their networking hardware like routers, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Incorporating cutting-edge RMM technology, WAN Watch makes sure that infrastructure topology diagrams are always current, copies and manages the configuration information of almost all devices on your network, monitors performance, and sends notices when potential issues are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can cut hours off common chores such as making network diagrams, expanding your network, locating appliances that need critical updates, or isolating performance issues.
If your company is developing UNIX or Linux applications in an environment that has Microsoft Windows-based processors, desktops, and office applications, Progent can provide full-service IT outsourcing that frees you to focus on your field of high-value expertise while avoiding the continual distraction of managing your business network. By using automated network monitoring and by providing remote and in-person assistance when your company needs it, Progent represents an affordable way for supporting an IT system that features high availability, protection, and efficiency. Progent's UNIX/Linux developer assistance services feature comprehensive it outsourcing, virtual server infrastructure, remote and in-person support and troubleshooting, proactive network monitoring, and Help Desk support.
Cisco's Small Business family of access points are Linux-based units designed as entry-level Wi-Fi APs for small offices. Progent's Cisco CCIE Wi-Fi network infrastructure experts can provide remote or on-premises configuration and troubleshooting support to help you to plan, configure, upgrade, tune, manage and debug Cisco Small Business wireless access point deployments of any scale or architecture.
Altaro VM Backup software provides small and mid-size businesses a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted architectures and also supports cost-effective cloud backup to Azure Block Blob storage. Top capabilities include industry-leading Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup intervals as short as five minutes for minimizing your exposure to data loss, military-grade encryption, granular recovery capability for specific files and emails, support for Windows CSV and VMware vCenter for handling large-scale environments, and support for Volume Shadow Copy Service (VSS) to back up live virtual machines with zero downtime. Progent is an Altaro partner and offers a wide array of consulting services to assist you to plan, deploy, optimize and troubleshoot a backup/restore system powered by Altaro VM Backup software.
Progent’s data center support services are designed for companies with equipment located at Internet Data Centers or data center collocation hosting facilities and in need of timely in-person service at the collocation site as well as off-site support from Microsoft and Cisco Premier Certified professionals. Progent offers a complete array of data center and IDC and colocation support services including system topology evaluation, Windows and Linux server installation and support, tech support for server and telecommunications infrastructure, design and installation of fault tolerant configurations, defining and deploying layered security defenses, firewall configuration and support, designing load balancing solutions, and planning fault tolerant server cluster systems.
Progent can help small companies to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT administration and lower hardware investments. Azure includes a comprehensive library of cloud services and Progent can assist you to understand the benefits and limitations of various cloud computing models supported by Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises applications and resources and make sure that you sidestep the common errors small organizations make when migrating to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also help you to prepare firewalls and VPN connections and to manage iPhones and iPads and Android smartphones and tablets.
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small or mid-size organization's servers in a solution that gives the highest level of availability and expandability and is also simple to move to any data center. ProSight Virtual Hosting services are built upon mature virtualization techniques that enable small and midsize companies with mixed- platform IT systems to save significantly on the expense of capital investments, system support, and IT management while achieving world-class fault tolerance and an unprecedented level of vendor flexibility.
Configuration Manager automates application and device deployment across multiple sites, streamlines compliance settings management, keeps track of network resources, protects against corporate data leakage, provides network health reporting, enables secure self service, and offers a single control mechanism for administering multi-OS networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration experts can assist your organization with any facet of designing, installing, operating and troubleshooting a System Center Configuration Manager solution for local, cloud-based, or hybrid networks.
Progent can provide the expertise of Microsoft-certified engineers and seasoned database application developers, database administrators, project managers, Cisco-certified network architects, business continuity specialists, and security professionals to help your business to evaluate the likely advantages of SQL Server 2012 for your business, install pilot environments at your site or at Progent's test lab, plan and carry out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS platforms, and define an efficient and safe IT infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.
Microsoft Virtual Server 2005, run on the Microsoft Windows Server operating system and based on technology originally developed by Connectix, provides the performance needed to accomplish hardware reduction, software upgrade, and server isolation projects through virtualization techniques in an enterprise-class computing environment with high scalability, manageability, and reliability. Microsoft has aimed Virtual Server 2005 at companies wishing to enhance ROI in software development and piloting, migration from legacy mission-critical software, and server consolidation. Progent's skilled Virtual Server experts can assist your business to assess and integrate MS Virtual Server.
Microsoft Communications Server delivers Instant Messaging and presence in a scalable, world-class package offering advanced security, seamless compatibility with popular Microsoft software, an expandable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Your organization can realize cost savings and improved operational efficiencies, increased worker productivity, and better intellectual property security with this simple-to-administer, highly available IM platform. Effective deployments of Office Communications Server require extensive planning and thought prior to roll out. Progent's Microsoft-certified professionals can deliver the expertise necessary to deliver all the benefits of Office Communications Server across your entire corporation.
If your business runs a Solaris network or a multi-OS IT environment, Progent's CISM and ISSAP-premier consultants can help your whole enterprise in a wide array of security areas such as security administration procedures, security design and models, access control systems and techniques, applications development security, operations security, hardware security, communications, infrastructure and Internet security, and workplace recovery preparedness. CISM, CISSP and ISSAP define the basic competencies and international standards of knowledge that network security managers are expected to master. These accreditations give executive management the confidence that those who have achieved their CISM or ISSAP certification have the background and theory to offer effective security support and engineering services.
Progent's Cisco Meraki Wi-Fi AP consultants provide online and on-premises support to help businesses of any size to plan, deploy, manage, expand or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist your business to configure and manage Cisco's Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also assist you to configure other Cisco technology including Catalyst and Nexus switches, ASR routers and ASA firewalls to create a cohesive ecosystem that provides identical connectivity, performance, security compliance, ease of management and availability for wired and Wi-Fi users regardless of their mobility or computing device.
Progent applies no minimum fee and requires no retainer for services provided during regular working hours. Progent's one-minute granularity eliminates large invoices for quick solutions so you won't be tempted to permit less critical problems to fester.
Progent is an Altaro partner and can plan and manage an implementation of Altaro O365 Backup to safeguard your Office 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, plus Teams Chats.
Exchange Servers and Apple Mac computers can work together efficiently. Progent's Mac and Microsoft premier experts can help you set up Microsoft Entourage and Exchange so your Mac users are able to work closely with teammates who run Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh systems can collaborate, enabling Mac users to get and transmit email, examine the Exchange global address list, import addresses, sync up calendars, and invite people to meetings with your Exchange account. Progent will make sure that your Exchange Server is properly configured and that LDAP and Outlook Web connectivity are enabled. Progent also can provide specialized onsite Entourage education.
Progent can help your business to plan and execute an efficient transition from a Solaris-powered IT environment to a network powered by MS Windows and capable of supporting Microsoft's popular office productivity suites, commercial applications, and software development tools. Progent's Sun Solaris, Windows and Cisco consultants and application experts can help you preserve your information and reduce productivity discontinuity by developing an efficient migration plan that protects your existing investments in Sun Solaris application and technology. UNIX-to-Windows transition support expertise available from Progent include evaluation of existing infrastructure, migration planning and validation, Microsoft Exchange migration support, information and application porting, and processor and storage system transition and consolidation.
If your office network combines UNIX, Linux or Solaris platforms with MS Windows, Progent can show you how to incorporate your IT resources into a unified environment that permits all your operating systems to coexist for simple administration, seamless dataflow, high availability, enhanced throughput, and strong security. Progent's UNIX/Linux/Solaris and Windows coexistence support services include network architecture configuration and support, support for Windows services for UNIX, remote server monitoring and management, remote network help and repair, in-person technical support, and Helpdesk support.
Progent's Solaris family support services offer small companies and software developers help with managing and maintaining Sun Solaris environments that operate with Microsoft-based networks. Progent can give your organization contact with Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide range of expertise offers you an easy one-stop source to help you build and manage a protected and reliable cross-platform connectivity and communications environment that supports Solaris and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX including Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
If your company is producing UNIX or Linux applications on a network that includes Windows-based processors, desktops, and office productivity products, Progent can provide full-service IT outsourcing that allows you to focus on your area of high-value know-how while avoiding the continual hassle of managing your business network. Through the use of automated network monitoring and by providing remote and in-person assistance as your business needs it, Progent offers an economical way for managing an information system that provides high availability, protection, and performance. Progent's developer support offerings feature full-service it outsourcing, virtual infrastructure, remote and in-person service and troubleshooting, proactive network monitoring, and Helpdesk services.
Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all billed support activities. Unlike many independent consultants or small service organizations who provide minimal documentation or specifics of services performed, each service delivered by Progent is tracked by full documentation. Each Progent staff member has access to the support reports transmitted by every consultant to each customer. The discipline of detailing and archiving service activity results in more effective support and eliminates a slew of common misfortunes such as when a service customer is effectively held hostage to a consultant who won’t let go of vital service information.
Progent’s fault tolerant network experts offer reliability support, disaster recovery planning, system load balancing, non-stop interoffice access, fault-tolerant Internet connection design, non-stop data center services, and other non-stop networking consulting to help your organization integrate a 24x7 environment for line-of-business applications. Progent has the background to develop affordable, high-availability networks by utilizing the evolving library of Windows Cluster servers including Windows Cluster Server 2003, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progent’s Microsoft and Cisco authorized consultants can show you how to you build a high-availability mutli-location network with a completely mirrored Internet connection and efficient network load balancing.
Automatic Network Topology Mapping On-site Technical Support
Stealth penetration testing is a key part of any overall network security strategy. Progent’s security experts can perform extensive intrusion checks without the awareness of your company's in-house network support resources. Unannounced penetration checking shows whether existing security defense tools such as intrusion incident alerts and event log analysis are correctly configured and consistently observed.
Progent's Wireless Consulting Services offer a fast, affordable way for businesses of any size to integrate, manage, monitor and troubleshoot the latest wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and install hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and online business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Cisco's security and remote access technology for small to mid-size companies offer a full range of manageable security hardware and software to help you protect your entire network infrastructure. Cisco's Virtual Private Network line includes routers and switches, firewalls, intrusion detection systems, and VPN access concentrators. Progent's expert staff of consultants includes field-proven engineers with Cisco Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional certifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, and other Cisco security solutions that fit most closely with your corporate goals.
Office 365 is Microsoft's growing suite of productivity programs and cloud services offered on a subscription basis. Office 365 apps and cloud-based services are available in a variety of product bundles targeted at markets from students and households to global enterprises. Progent offers fast and easy remote access to consultants with expertise in Microsoft, macOS, Apple iOS, and Android technology. Progent can assist you to understand the wealth of subscription options available with Office 365 and integrate your information network with Office 365 so you realize top business value. Progent supports multi-vendor environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist your business to create and manage hybrid networks that transparently integrate on-premises and cloud resources.
Microsoft supports transparent hybrid ecosystems that integrate Office 365 and local Exchange systems. This permits you to have some mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any phase of planning, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver occasional support to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is completed on time and on budget.
System Center Configuration Manager 2016 automates application and device provisioning and updating, streamlines compliance settings management, keeps track of network resources, protects against company data leakage, provides health monitoring, enables secure self service, and offers a common control mechanism for managing mixed-operating system ecosystems based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration experts can assist your organization with any facet of planning, installing, operating and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid environments.
Progent’s Disaster Recovery/Business Continuity specialists have in-depth backgrounds helping small and mid-size organizations to reduce network downtime by offering cost-effective online consulting support for disaster recovery/business continuity (DR/BC) planning, high-availability IT design, data backup and restore systems, and transparent system maintenance. Progent’s business continuity experts can assist you to develop and test an efficient business continuity plan that matches your business needs and IT budget. Progent’s disaster recovery specialists can help you to architect, deploy, and support resilient technologies including non-stop Internet connectivity, virtualized servers, clustering, load balancing, transparent online backup, and geographically dispersed data centers.
Exchange Server 2013 includes significant improvements to the functionality of Microsoft Exchange 2010 and delivers powerful innovations as well as a revamped structure. These enhancements favorably impact key areas like manageability, availability, security, cost of ownership, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can help you understand the potential business benefits of upgrading to Microsoft Exchange 2013, design a cost-effective test and rollout strategy, and educate your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide affordable remote consulting and management for Exchange 2013.
Progent’s expert programmers, database designers, and program management consultants can help enterprise clients to complete development programs for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran project managers for high-level planning and project co-ordination or Progent can assist clients fill in expertise gaps by providing relational database architects and software programmers experienced in building line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can assist clients to integrate SharePoint with other applications like Microsoft SQL and Office Excel to build data-driven intranets and web portals. Progent also offers experience with web development technologies and can help clients to create, enhance, repair, or port web-based applications to take advantage of the latest advances in web technology.
Progent can provide the cost-effective support of online Internet connectivity consultants to assist your company to evaluate or update your Internet services so your Internet connectivity solution meets your business requirements. Services available from Progent include assessment of your current bandwidth use, carrier and service plan comparison and ordering, network provisioning, and managing a seamless switchover to a new ISP and/or service arrangement. Provisioning can include enhancing current routers and configuring new ones, implementing firewalls, and designing dependable BGP architectures.
Progent's ProSight Enhanced Security Protection services offer affordable in-depth protection for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and responding to security threats from all vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint control, and web filtering via leading-edge technologies packaged within a single agent accessible from a single control. Progent's data protection and virtualization consultants can assist your business to plan and configure a ProSight ESP environment that meets your organization's specific requirements and that allows you achieve and demonstrate compliance with government and industry data security standards. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require immediate attention. Progent can also assist your company to install and verify a backup and restore system like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack like ransomware.