Progent's engineers can provide a variety of technical services to assist companies of all sizes to install, manage, and support environments that include desktops, notebooks, tablets, or smartphones based on Windows 8.1. For enterprise customers, Progent's senior project managers can assist to set up test environments to assess Microsoft Windows 8.1 and plan and implement Windows 8.1 migration plans following industry best practices.
Progent's certified wireless experts can help businesses of all sizes to plan, implement, administer and troubleshoot Cisco Aironet wireless access point environments to achieve the performance, coverage, density, expandability, security compliance and manageability required for seamless connectivity between wireless and wired network infrastructure. Progent can provide affordable online and onsite consulting services for legacy and new-generation 802.11ac Aironet wireless access points and Progent can assist you design and manage wireless solutions that include indoor and outdoor Aironet APs.
Progent's managed services for software/firmware update management provide organizations of any size a flexible and cost-effective alternative for evaluating, validating, scheduling, applying, and documenting updates to your virtual and physical; servers, such as printers and scanners, infrastructure appliances such as switches and wireless access points, and Internet-of-Things (IoT) devices such as sensors and robotics.
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds creating Microsoft-based security designs for information systems with multiple locations, remote users, and mission-critical web-based applications. A Progent ISA Server engineer can help your small company plan and implement an installation of ISA Server 2004 that meets your information security requirements without limiting your productivity.
Progent's Microsoft certified experts provide a variety of support services for Dynamics GP/Great Plains. Dynamics GP is a Microsoft accounting platform and corporate management tool based, like all Microsoft financial tools, on the scalable and familiar foundation of Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft accounting software in the Microsoft Dynamics GP line, offers an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Dynamics GP is easy to deploy and configure, and with its modular approach you are able to purchase only the functions you currently require, with the option to expand users and enlarge capabilities in the future. Progent's Microsoft Dynamics GP Software consulting experts can show you how to deploy, customize and administer Microsoft Dynamics GP/Great Plains 2010 as well as earlier editions of Microsoft Dynamics GP/Great Plains.
Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants can provide online or onsite configuration and troubleshooting support to assist your organization to design, configure, upgrade, tune, administer and troubleshoot Aironet wireless AP deployments of any size or topology. Progent's Cisco wireless controller consultants can also assist you to combine your wireless ecosystem with your wired network and cloud-based resources to build an enterprise-wide connectivity foundation that is simple to manage and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most efficient selection, placement and setup of Aironet wireless access points to work with your unique workplace design, construction, and anticipated network traffic.
With Catalyst switches for small and mid-size companies, Cisco enables companies to gain the full benefits of adding intelligence into their IT infrastructures. Cisco's switching technology allows you to enable features to make your IT network highly robust to accommodate real-time needs, scalable to facilitate growth, safe enough to protect confidential information, and capable of differentiating and controlling all traffic to streamline network operations. Progent's CCIE and CCNP certified consultants can show you how to pick out and integrate Catalyst switches appropriate for your company. In addition, Progent's CISM certified security consultants can show you how to develop a comprehensive security policy and configure Cisco switches so they powerfully enforce your security strategy. Catalyst switches that Progent supports include Cisco's Catalyst 2960 switches, Cisco Catalyst 3750 switches, Catalyst 4500 switches, and Catalyst 6500 Series Switches.
Progent's Linux support experts offer small businesses and developers support for managing and maintaining Linux computers that operate with Microsoft-powered networks. Progent offers your organization access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This broad array of experience provides you with a convenient one-stop consulting firm to show you how to create and maintain a protected and robust cross-platform connectivity and communications environment that allows Linux and Microsoft interoperability by integrating Windows with leading Linux platforms such as RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
Progent's IT outsourcing packages offer affordable computer consulting for small companies. Whether it involves designing system architecture, creating an in-house Help Desk or outsourcing a one, deploying a new email platform, monitoring your network, or building an on-line business solution, outsourcing your network technical services can contain expenses and eliminate uncertainties, permitting network service expenses to grow in a more moderate and manageable manner than is possible by assembling a bulky, all-purpose in-house network support organization. Progent's Outsourcing White Paper and datasheets show how Progent can help you build a protected and highly available network architecture for your vital business software based on Microsoft Windows.
Progent's team of expert software programmers, relational database architects, and project managers can help enterprise clients to carry out development projects for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include access to veteran program managers for advanced planning and project co-ordination or Progent can assist customers plug expertise gaps by providing database architects and programmers skilled in developing RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help clients to integrate SharePoint with additional data sources such as SQL Server and Excel to create data-intensive intranets and web portals. Progent also can provide expertise with multiple web development tools and can assist businesses to create, expand, troubleshoot, or port web-based applications to take advantage of the latest advances in web technology.
Microsoft 365 Exchange Online allows you to use cloud-resident servers, mailboxes and other email components to lower hardware costs and management hassle. You can use Microsoft 365 Exchange Online to host all your mailboxes, or you can run a hybrid architecture that incorporates on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer affordable remote technical support to assist your small businesses to evaluate the potential advantages of Microsoft 365 Exchange Online, design a solution that aligns with your business needs and IT budget, implement a non-disruptive migration from your current Exchange organization to one that incorporates Exchange Online, train your management team and users, and deliver as-needed consulting and troubleshooting.
Progent's Experts Group offers support in important fields such as Macintosh networking and programs; Consulting for Linux-based, UNIX-based, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting; Strategic and specialized program support; Chief Information Officer, business analyst, and project logistics outsourcing; Special applications design and deployment; Web site, eCommerce, Electronic Data Interchange, and client information portal design and integration; DBM management and efficiency consulting; Business intelligence consulting; and Telecom architecture consulting.
Exchange 2013 incorporates significant enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers important innovations as well as a redesigned structure. These improvements favorably impact key facets of IT including ease of administration, availability, security, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, design a cost-effective validation and deployment plan, and train your IT staff to maintain your Microsoft Exchange 2013 environment. Progent can also provide ongoing online consulting and support and management services for Microsoft Exchange Server 2013.
Dynamics GP/Great Plains can help you expand and control your business more efficiently by delivering easy access to decision-driving information and a fast ROI. Dynamics GP confers major business benefits such as its ability to extend the presence of your company, handle your accounting, automate financial processes, standardize procedures across your business, refine inventory control, increase order accuracy, grow revenue and minimize lead-time, and maximize cash flow. Progent can help you configure and manage a reliable, secure server and communications foundation to support Great Plains, and can provide expert Dynamics GP consultants to make sure you derive all the benefits of your Microsoft Dynamics GP/Great Plains software.
Progent can assist your IT team to plan and manage cost-effective environments that can include Windows and Linux operating systems and applications in both cloud-only systems or in hybrid architectures that seamlessly combine local IT assets along with one or more public clouds. To help you to incorporate cloud services with physical datacenters, Progent offers a range of cloud integration support services that include Azure hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has 20 years of experience providing high-level consulting services online, and Progent can help you successfully carry out your cloud integration initiatives quickly and within your budget.
Progent's Cisco-certified CCIE consultants can assist you to set up, manage, update, tune and troubleshoot Catalyst switches. Progent can also assist you to harden the security of Catalyst switches and migrate smoothly from legacy appliances to modern devices.
Progent's short-term staff augmentation services enable you to meet the need for network support personnel without dealing with the expense and hassle that come with identifying and hiring experienced technical workers and without increasing your full-time head count.
Progent can help your business in all facets of your upgrade to Exchange 2016 including planning HA architecture for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V design; determining storage requirements for your VMs, databases and logs; configuring HLB for high-availability CAS services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
Progent provides clients the services of consultants who have earned some of the IT industry's most prestigious certifications. Progent thinks that customers have the right to be sure that their computer service consultants have formal training as well as broad real-world experience so that Progent's customers can use Progent's support with confidence. Often, vendor certifications such as the CCIE brings priority for significantly superior vendor help than is offered to uncertified consultants, enabling Progent to deliver clients a better level of computer support. In other cases, major certifications such as CISA or ISSAP for network security can help corporate clients to show compliance with regulatory demands by engaging the services of recognized industry professionals.
Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to plan and deploy a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using commodity hardware, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for easy, economical creation of a stretch cluster quorum arbitration point.
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior analysis technology from SentinelOne to guard endpoint devices and servers and VMs against modern malware attacks like ransomware and email phishing, which easily get by traditional signature-based anti-virus products. ProSight ASM safeguards local and cloud resources and provides a single platform to automate the complete threat lifecycle including protection, infiltration detection, mitigation, remediation, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats.
Progent's Microsoft-certified consultants can help you to automate desktop PC update and patch management by delivering support for administration solutions that include Microsoft System Center Configuration Manager, SMS 2003, and Windows Server Update Services (WSUS).
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management solution that incorporates AI software and expert services to deliver cutting-edge endpoint detection and response (EDR).
Progent's SonicWall firewall consultants can show you how to configure, maintain, and update SonicWall firewall/VPN devices including the newer SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified network security consultants can help you incorporate SonicWall security gateways into a complete network protection solution and build protection into your corporate practices.
Cisco's Firepower Next Generation Firewalls provide a major performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and offer centralized management and automation of advanced cybersecurity features such as application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to design and execute a smooth migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's cloud-based services to create and centrally control network environments that span local offices, data centers, and cloud resources.
ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior-based analysis tools by SentinelOne to defend endpoints and servers and VMs against modern malware attacks like ransomware and email phishing, which easily get by traditional signature-based AV products. ProSight ASM safeguards local and cloud resources and offers a single platform to automate the entire threat lifecycle including protection, identification, containment, remediation, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks.
Progent's Palo Alto Networks firewall experts can help you select, configure, and manage Palo Alto Networks PA-Series firewalls to create a next-generation security ecosystem that spans your on-premises and cloud-based resources and protects all users at any location with any endpoint device.
For large businesses, Progent can leverage in-house network support groups by providing extensive experience in deploying critical Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server consulting. For the national or worldwide businesses with branches, Progent can act as a transparent nearby extension of corporate IT management. Progent's enterprise consulting services include company-wide security, online branch office support, network architecture, Sarbanes Oxley conformance, project planning, and world-class service for multiple location network environments based on Enterprise Windows 2000. Progent can provide on-site engineers and specialists to assist with a site move or branch move, or a system architect to assist with building or utilizing an Internet Data Center or co-location site.
Progent can help your IT team to plan and manage cost-effective environments that support Windows and Linux systems and apps in either cloud-only solutions or in hybrid architectures that combine on-premises IT assets as well as one or more public cloud services. To help you to incorporate public clouds with physical datacenters, Progent can provide a variety of public cloud integration services such as Azure enterprise hybrid cloud design and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has two decades of background providing advanced consulting expertise remotely, and Progent can make sure you complete your cloud integration initiatives on schedule and within your budget.
Progent has created several network security service bundles designed to deliver larger enterprises an independent and thorough security audit from a team of premier security consultants. All Progent's network security assessment bundles feature a suite of services like network scans from within and from beyond the network firewall, expert interpretation of scanned data by accredited security consultants, creation of a paper documenting the findings, plus an interactive concise executive summary and an extensive interactive outbrief for internal network engineers.
Progent has 20 years of experience assisting small and medium-size businesses to plan, install, optimize, manage, and debug information networks that incorporate remote workers.
Progent's Ekahau-certified Wi-Fi experts can assist you to design, install, optimize, manage and debug a Wi-Fi network customized for your environment. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF analysis.
Progent has more than two decades of experience integrating, and supporting the key components included with System Center and can assist your organization to plan, deploy, support, and repair your System Center 2012 R2 ecosystem to optimize the availability and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-connected fabric. Progent's consultants can help you to migrate to the latest edition of System Center from an earlier one or from a third-party IT management solution to provide the advantages of enterprise-class deployment, automation, security and compliance, plus infrastructure and application availability and performance monitoring.
Cisco's {Catalyst wireless controllers streamline the administration of wireless networks by unifying the configuration and management of wireless access points, optimizing wireless throughput by limiting the effect of radio frequency congestion, enhancing Wi-Fi availability with fast auto-failover, and strengthening data security by identifying threats and analyzing traffic content based on user type and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can help you to administer and debug your current Cisco Wi-Fi solution or implement a smooth upgrade to Cisco's latest Wi-Fi controller technology.
Progent's Microsoft-certified consultants have more than 10 years of background planning, deploying, enhancing and repairing SCOM environments and can provide organizations of any size advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help your company to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs based on best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive online or onsite technical support to assist you to remediate serious problems detected by System Center 2012 Operations Manager.
Progent's Juniper Networks-certified network engineer can assist you to design and implement Juniper Firewall and VPN technology, enhance and support your infrastructure, and migrate efficiently from discontinued products to the latest versions. Progent's Junos OS consultants can offer support for Juniper's premier network control software to help you to simplify the administration and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist you manage networks that include a mix of Juniper's software platforms.
Progent's consultants can provide remote and on-premises expertise for organizations of all sizes to evaluate the costs/benefits of upgrading to Skype for Business from any release of Lync Server or Microsoft Office Communications Server. Progent can help your business to plan a local, cloud-based or hybrid topology; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office or Microsoft 365; set up HA mechanisms; interface Skype for Business with your PSTN gateway; and integrate third-party communication platforms like Cisco UC. Progent's certified network security experts can help you create and verify a security strategy for your Skype for Business deployment that is compliant with regulatory standards.
ProSight Remote Network Infrastructure Monitoring Help and Support
Microsoft Mac Office allows Mac users to receive the benefits of the world's most popular business applications. Progent's Apple-certified Macintosh consultants can show you how to configure Mac Office on a mixed-platform network combining Apple OS X and Windows-powered computers so that Macintosh users can access the latest capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with colleagues who run Windows. Progent's consultants have expertise with both Mac and Windows platforms and can provide service for environments that combine Apple Macintosh with Windows computers with complete resource sharing, or networks which carefully restrict sharing between Apple Mac and Windows systems.
System Center Configuration Manager 2016 automates application and device deployment at scale, streamlines security and compliance settings control, keeps track of network assets, protects against corporate data leakage, provides health reporting, enables safe self service, and offers a single control mechanism for managing multi-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud specialists can assist businesses of any size with any aspect of designing, installing, operating and troubleshooting a SCCM 2016 solution for local, cloud, or hybrid environments.
Years of background delivering Microsoft expertise and Cisco network consulting has allowed Progent to develop a unique ability for supporting branch offices that need network service with the responsiveness common to with small companies but which offers professional client interaction, complete documentation, and compliance with corporate IT protocols. If your corporation has a sales office located anywhere in California or any region covered by Progent's engineers, Progent can provide a broad range of in-person and off-site IT consulting services and network design expertise.
Stealth intrusion testing is an important part of any comprehensive IT system security plan. Progent's security experts can perform thorough penetration tests without the knowledge of your company's in-house IT staff. Unannounced penetration testing shows whether current security monitoring systems such as intrusion incident alerts and event log analysis are properly set up and actively monitored. Progent can provide continuous automatic penetration testing to define your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, harvested credentials, overlooked patches, and dangerous product defaults can be chained together by threat actors into the multi-vector attacks typical of the latest strains of ransomware.
If your company computer system combines UNIX, Linux or Sun Solaris technology with MS Windows, Progent can show you how to integrate your computers into a unified network that permits all your operating systems to run side by side for simple management, transparent dataflow, high dependability, superior throughput, and strong security. Progent's UNIX and Windows coexistence assistance offerings include IT infrastructure integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote network help and troubleshooting, in-person technical support, and Help Desk Call Center support.
Progent can assist your business to design a migration to Microsoft Teams from Skype for Business Online and configure, manage, and debug a cloud or hybrid deployment of Microsoft Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.
Nagios and MRTG are useful, free monitoring tools that run under the Linux OS and can be deployed to analyze UNIX networks, Microsoft Windows networks, or mixed-platform situations where the Linux OS and Microsoft Windows run side by side. The Nagios monitor lets system managers to monitor network services including SMTP, HTTP, FTP, and NNTP. MRTG allows you to track the bandwidth in and out of SNMP network appliances such as servers, routers, and switches. Progent's network integration consultants can show you how to use both these programs to tune and repair your computer network.
Progent's Cisco CCIE Wi-Fi network consultants can provide online or on-premises configuration and debugging services to assist you to plan, configure, upgrade, tune, manage and troubleshoot Aironet wireless AP deployments of any scale or architecture. Progent's Cisco wireless controller experts can also help you to integrate your wireless ecosystem with your wired network and cloud-hosted resources to build an enterprise-wide connectivity solution that is easy to administer and expand. Progent also can provide affordable wireless site surveys to assist you to determine the most appropriate selection, location and configuration of Aironet wireless APs to work with your specific workplace layout, construction, and expected network traffic.
Progent's consultants can assist you to plan and implement an efficient move from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access services across on-premises and cloud assets.
Microsoft Dynamics 365 Business Central (previously, formerly} branded Dynamics NAV and Navision) offers SMBs a single platform for financials, inventory, operations control, capacity planning, purchasing, sales and marketing, demand forecasting, and business analytics. Progent's Dynamics Business Central consultants can assist company to manage your legacy Dynamics NAV system or migrate smoothly to a cloud-hosted, onsite, or hybrid deployment.
Solaris to Windows Migration Consultant Upgrade UNIX
Progent's ProSight Email Guard uses the technology of leading data security companies to deliver centralized management and comprehensive security for all your inbound and outbound email. The powerful architecture of Email Guard combines cloud-based filtering with a local gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter acts as a preliminary barricade and blocks most threats from making it to your network firewall. This decreases your exposure to external threats and conserves network bandwidth and storage. Email Guard's on-premises gateway device provides a deeper level of inspection for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email that stays within your security perimeter.
Progent's Cisco-certified Wi-Fi networking consultants offer remote and on-premises consulting and troubleshooting services to help your organization to design, install, administer, tune, and debug Wi-Fi networks that utilize Cisco's Meraki APs. Progent can also assist you to design and deploy hybrid networks that combine on-premises and cloud-hosted resources and that deliver seamless connectivity, advanced protection, unified management, and consistent performance for all your mobile and desktop endpoints.
Progent's wireless site survey and predictive modeling make it easy to plan, deploy and troubleshoot a Wi-Fi network customized for your environment, providing you a WLAN that has the coverage, speed, density, Quality of Service, security, and hand-off ability your business needs. Wi-Fi survey services from Progent include online predictive analysis for designing a Wi-Fi network and onsite site survey services for confirming, optimizing, and troubleshooting a functioning wireless LAN.
Progent's certified Windows Server 2019 experts can assist your organization to plan and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 delivers significant improvements in scale, performance, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
Progent's data protection experts can assist your company to create, implement and troubleshoot a backup plan built around MSP360 software. MSP360 enables file/folder or image-based backup/restore for virtual machines and physical machines, works with all leading public clouds, and permits you to create a backup ecosystem with a low Recovery Time Objective (RTO) and a granular RPO. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup system to protect against data loss resulting from human miscues, computer glitches, ill-intentioned users, and malware assaults such as ransomware. For more information, visit ProSight DPS 360 Backup solutions.