24x7 Computer Support
ProSight WAN Watch
Network Infrastructure Remote Monitoring and Management Services
Additional Topics of Interest
Windows 8.1 Upgrade Engineer
Consultant Windows 8.1 Upgrade
Microsoft Windows 8.1 is engineered to run on computers from smart phones and tablets to power-user desktops. A wealth of innovative capabilities, including touch screen interface and iconic live tiles GUI, provide a broad selection of benefits for companies who understand how to put them to work. Progent's Microsoft-certified experts can assist get your organization up the learning curve with Windows 8.1 and make sure you derive maximum business advantage from the operating system's many technical enhancements.
Support ProSight Reporting Network Infrastructure Management
ProSight Reporting Remote Infrastructure Management Online Support
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Urgent Hermes ransomware hot line Consultancy
Consultant Maze ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to contain the progress of an active ransomware attack. Call 800-462-8800
Power BI Design
Microsoft Experts Power BI Security Contract Development
Progent's Power BI experts can help you to design, deploy, manage, update or debug your Power BI environment. Progent can also help you to prep your source data for Power BI visualizations. Progent can show you how to build and manage an onsite, cloud, or hybrid network model to run Power BI.
Juniper SA4500 SSL VPN Cybersecurity Group
24x7 Firewall Configuration Juniper SA Series SSL VPN
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Exchange 2007 Support Outsourcing
Microsoft Exchange Consultants
Progent's expert support team can help you define and deploy a smooth in-place Exchange Server 2007 upgrade strategy that avoids productivity downtime, reduces ongoing support demands, and makes your Exchange 2007 Server easy to manage. For complicated multiple server or multi-site migrations, Progent has the experience to finish your move quickly and affordably. Progent's Microsoft Exchange Server 2007 support, repair, and design offerings include assistance with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server that are best aligned to your business needs.
Windows 7 Backup and Restore Consulting Services
Windows 7 Upgrade Specialists
Progent's certified consultants can provide remote and on-premises consulting expertise to assist you to manage, maintain, and repair computers based on Microsoft Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, network security, backup and restore, remote connectivity, smartphone and tablet integration, wireless network design, and remote network monitoring and alerts.
Cisco Expert Microsoft Azure cloud migration Coding
Azure VHD Professionals
Progent can assist companies of all sizes to move any part of their computing infrastructure to Microsoft Azure. This can streamline network administration and lower hardware expense. Azure offers a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and limitations of different cloud computing architectures supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises apps and resources and ensure that you avoid the common errors small organizations make when migrating to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN tunnels and to manage iPhones and iPads and Google Android handhelds.
Colocation Selection Technical Support Services
Integration Support Colocation Facility
Colocation sites allow businesses to share enterprise-class facilities for hosting computer hardware that supports vital applications and services. Progent's Microsoft and Cisco premier consultants can assist your business with all aspects of your colocation program including choosing and moving to a colocation facility, designing network architecture, specifying required equipment, on-site and remote troubleshooting, setting up online network management, and training your support personnel.
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ransomware cleanup and recovery Consultancy
Avaddon ransomware hot line Services
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to contain the spread of an active ransomware breach. Call 800-462-8800
24/7/365 ProSight Email Virus Filtering Consulting
ProSight Spam Filtering Professional
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to provide web-based control and world-class security for all your email traffic. The hybrid architecture of Email Guard integrates cloud-based filtering with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to external threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a deeper level of analysis for inbound email. For outbound email, the local gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.
Network infrastructure patch management Consultant Services
Urgent Android patch management Consultant
Progent's managed services for software and firmware patch management offer organizations of any size a versatile and affordable alternative for evaluating, testing, scheduling, implementing, and tracking updates to your servers, peripherals {like printers and scanners, infrastructure appliances like routers and Wi-Fi APs, and IoT devices like alarms and health monitors.
Support Specialist Nationwide Support
Oklahoma Software Consultant
If your company does not require urgent remote support but expects to need technical services with your information system soon, you can conserve time and expenses and ensure that the appropriate expertise will be ready when you want it by contacting a Progent sales specialist and signing up as a client. For details, call 800-993-9400 or email information@progent.com.
Server Consolidation Technical Consultant
Remote Troubleshooting Mission Critical IT Applications
Server proliferation puts pressure on network budgets and management resources. Server consolidation through a virtual architecture offers lower total cost of ownership of hardware and quicker return on investment, more efficient use of physical computers, simplified operations, enhanced system uptime, and easier management. Common usage scenarios for virtual servers are hardware consolidation, economical hosts for line-of-business legacy software running on obsolete operating systems, and affordable quarantine of program development or pilot testing systems from on-line systems.
Maine Small Business IT Consultants
Ohio Network Engineers
Progent's Technical Response Center provides low-cost national after-hours online troubleshooting for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support professionals offer extended hours phone support and online secure network connection to troubleshoot and resolve technical problems rapidly and economically.
Outlook 2019 Repairing
Office Web App System Consulting
Progent's Microsoft Office and Microsoft 365 experts can assist businesses to incorporate Microsoft Office desktop and Microsoft 365 applications such as Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a cohesive productivity solution that provides quick ROI and promotes better business outcomes. Progent can help you to integrate Office or Microsoft 365 apps with each other and with additional key Microsoft technologies such as SharePoint, Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent can also help you to fix compatibility problems with various releases of Microsoft Office and can provide live online training to individual users and teams.
Programming .NET Raspberry Pi
Design .NET F#
Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development system and can create or modernize .NET applications rapidly and affordably.
Microsoft Azure integration Contract Programming
Azure and Dynamics GP Integration Firm
Progent's consultants can assist you with every aspect of Microsoft Azure integration including needs analysis, readiness evaluation, solution design, pilot testing, deployment, centralized administration, performance optimization, license controls, disaster recovery strategies, security planning, and compliance validation. Progent can help your IT staff to set up and debug firewall appliances and VPN connections so that your users can securely connect to Azure services, and Progent's Microsoft-certified consultants can assist you set up key Microsoft technologies to run in the cloud including Windows Server, Exchange Server, SQL and Skype for Business. Progent can also assist you to create a hybrid cloud environment that transparently integrates physical datacenters with Azure-based resources.
Windows Server Update Services Engineers
Emergency Microsoft Software Update Services Technology Consulting
Microsoft Windows Server Update Services enables information technology administrators to install and monitor the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft SUS, IT staff can fully and easily manage the installation of patches that are published through Microsoft Update to servers and workstations in an organization. Progent can assist you with complex details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft WSUS deployment, setting up user's computers, defining the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services Group Policy Object is linked to an Active Directory container that makes sense for your network environment.
SentinelOne Virus Recovery Experts Online Support
Professional SentinelOne Virus Rollback
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management platform that incorporates AI software and expert services to provide cutting-edge endpoint detection and response.
ransomware cleanup and file restore Consultant Services
Egregor ransomware recovery Professional
Progent's seasoned ransomware recovery experts can assist you to rebuild an IT network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
24-Hour Network Consultants wireless controller
24x7 Wave 2 Wi-Fi controller Remote Consulting
Cisco's Catalyst line of wireless controllers simplify the management of wireless networks by unifying the configuration and control of Wi-Fi APs, tuning Wi-Fi performance by reducing the impact of radio frequency congestion, improving Wi-Fi uptime with rapid failover, and hardening data security by detecting cyber threats and analyzing network traffic according to user type and locale. Progent can assist you to deploy Cisco Wi-Fi controller appliances to manage wireless LANs of all sizes. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or implement a smooth transition to Cisco's modern Wi-Fi controller solutions.
Virtual Service Desk Cost Savings IT Services
Supplemental Support Desk Cost Savings Consulting Services
Progent's Help Desk Call Center outsourcing and co-sourcing service programs enable organizations to save money, increase output, and adapt quickly to sudden changes in business circumstances.
Microsoft Solutions Framework Project Methodology Small Business Networking
Biggest Problem Escalation Through Teamwork System Engineers
Progent's staff of Microsoft and Cisco Premier experts average longer than a decade of hands-on professional background, at the front lines of IT service, executing a broad range of IT projects for an extensive array of clients. Each Progent support professional shares a proven collection of personal best practices which are incorporated into shared best practices training that Progent instills in its support team. This ensures that you get not just world-class IT skills, but also a support engineer with proven methods for using technical knowledge to solve actual network problems rapidly.
Online Support Services Support Desk Sharing
Top Quality Specialist Virtual Call Desk
Progent's Shared Call Center service makes it possible for your IT organization to share responsibilities for Help Desk support seamlessly between your IT team and Progent's roster of veteran technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the leading shared PSA tool for managing service requests, ticketing, ownership, status tracking, and reporting.
SMS Server Migration Online Support
Microsoft Certified SMS Migration On-site Support
Progent's Microsoft certified consultants offer small and mid-size businesses enterprise-level consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to deliver important applications rapidly and automatically to specified workers, lower product costs and adhere to licensing agreements by determining patterns of usage, improve Windows security by improving your knowledge of vulnerability and by installing critical updates, manage your mobile workforce through accepted standards independent of connection or geography, and reduce operational expenses by efficiently exploiting the administrative capabilities built into Windows. Progent's SMS consulting professionals can help you use SMS economically for automated software and application installation, security patch administration, and resource tracking management including program and appliance inventory.
Remote Support Services Microsoft Dynamics CRM
Microsoft CRM Support
Microsoft CRM helps small companies build profitable customer relationships. Integrated Sales and Customer Service modules enable in-house staff to share information to help improve sales success and deliver steady, effective customer service. Progent can set up the optimal network infrastructure, including local and offsite wireless access, to back MS CRM, and Progent's Experts Team can provide your small business with a certified MSCRM professional who can show you how to integrate Microsoft Dynamics CRM with your marketing or customer support databases.
Work from Home Solutions Support Outsourcing
Troubleshooting Offsite Workforce
Progent has 20 years of background helping small and mid-size businesses to plan, implement, optimize, administer, and troubleshoot IT networks that support telecommuters.
Helpdesk Sharing Online Support Services
Supplemental Help Desk Online Help
Progent's Co-managed Help Desk service makes it possible for your business to share responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's large roster of seasoned technical support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the top shared professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Open Now Subscription Ransomware Recovery
Mail Network Support Consulting
Progent's Microsoft-certified consultants have two decades of experience providing e-mail and unified telecommunications/email solutions for companies. Progent provides affordable Exchange Server support services to strengthen email security and virus protection, provide high availability email, and implement remote and wireless email connectivity. Progent's Microsoft Exchange consulting and support offerings can aid you in planning and deploying a Microsoft Exchange update or a move from a legacy SMPT server or outdated Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.
Office SharePoint Server 2007 Network Consultants
Microsoft Office SharePoint Server 2007 Computer Consulting
Progent's Microsoft-certified experts can show you how to rationalize the business justification for implementing SharePoint 2007, advise you on the most sensible edition of SharePoint Portal Server for your circumstances, offer configuration and integration services, assist you to install Microsoft SQL Server as a supporting database manager, optimize your network infrastructure, integrate your off-the-shelf and customized application programs to operate with SharePoint 2007, develop a comprehensive security strategy that includes portal technology, and provide troubleshooting and Help Desk support.
ransomware removal and restore Consultancy
24-Hour ransomware cleanup and restore Engineers
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to halt the progress of an ongoing ransomware breach. Call 800-462-8800
Integration Specialist Mid-size Business
Support Specialist SMB
Progent provides technical services for mid-size companies with 100 to 250 network clients. The mid-size business or office has traditionally been an overlooked part of the market for IT support expertise. The cost structures and support access models of large outside service firms make them too costly for the typical small company or small medium business (SMB), which commonly relies on a minimal IT budget with which to support an information network whose advanced technology and capability are frequently similar to the networks of far larger enterprises. Progent's service delivery model, which takes full advantage of online service, virtual network technology and 24x7 network monitoring, significantly lowers the network support expenses of a small-medium business while providing the small company with big-company service from certified, IT experts knowledgeable in a broad array of small business network solutions. If your mid-sized company or small business is searching for levels of network support needed for a medium size office without paying big-company prices, call Progent.
24/7/365 IT Consulting Microsoft Windows Server 2022
Microsoft Windows Server 2022 IT Consultants
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your company to design and implement an efficient upgrade to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with a self-hosted implementation of Windows Server 2022.
Windows Server 2022 Storage Spaces Direct Online Technical Support
Windows 2022 Configuration
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your organization to design and implement a cost-effective migration to Windows Server 2022 using an on-premises deployment architecture or a hybrid model that integrates cloud-based Windows Server on Azure with an on-prem installation of Windows Server 2022.
Wi-Fi Site Survey and Design Remote Technical Support
Online Support Remote Wireless Site Survey
Progent's Wi-Fi site survey services make it easy to design, install and troubleshoot a Wi-Fi network adapted to your environment, providing you a WLAN that delivers the reception, performance, capacity, QoS, data protection, and hand-off ability your company requires. Wireless site survey services from Progent include online predictive modeling for planning a wireless network and onsite site survey services for validating, optimizing, and troubleshooting a functioning Wi-Fi network.
System Center Configuration Manager Computer Consulting
Urgent Endpoint Management Network Integration
Progent's network engineers can help you to streamline desktop change and update deployment by providing support for administration tools such as Configuration Manager 2007, SMS 2003, and WSUS.
Private Cloud Solutions Consultant
Consultants Private Clouds for Small Businesses
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small or mid-size organization's servers in a solution that gives the highest level of availability and scalability and is also simple to transfer to another host. ProSight Virtual Hosting options are built on proven virtualization architectures that allow small businesses with multi- platform IT systems to economize dramatically on the expense of capital equipment, system support, and network administration while benefiting from world-class reliability and an unmatched degree of vendor independence.
Sun Solaris Consultants
Solaris Online Help
Progent's Solaris platform support experts provide small and mid-size companies and developers support for administering and supporting Sun Solaris environments that run with Microsoft-powered networks. Progent offers your organization access to Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA certification. This broad range of expertise offers you an easy single source to show you how to create and manage a secure and reliable mixed-platform connectivity and communications infrastructure that allows Solaris and Microsoft coexistence by combining Microsoft Windows with major variants of UNIX including Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Developer Microsoft Azure cloud migration
Microsoft Azure VPN configuration Programming Firms
Progent can assist small businesses to migrate any part of their network infrastructure to Microsoft Azure. This can simplify network administration and lower hardware expense. Microsoft Azure includes a wealth of public cloud services and Progent can help you to understand the benefits and restrictions of various cloud networking architectures supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local applications and resources and make sure that you avoid the typical mistakes small companies make when migrating to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also show you how to prepare firewalls and VPN tunnels and to integrate Apple iOS devices and Google Android smartphones and tablets.
Computer Engineer Windows 11 RPA
Windows 11 MDT Services
Progent's Windows 11 experts offer a variety of services for Windows 11 including cloud and hybrid integration, mobile management and synchronization, teleworker connectivity, security and compliance, centralized provisioning, and Help Desk Call Center services.
SCVMM 2012 and SharePoint Computer Engineer
Microsoft Virtual Machine Manager Support
Progent's Microsoft-certified consultants can help businesses of all sizes to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and library resources; plan, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist your company to move from an older edition of SCVMM or from another management system, and Progent can assist you to enhance and troubleshoot your existing SCVMM environment so you get the highest possible return on investment.
Internet Data Center Onsite Technical Support
Colocation Center Remote Consulting
Colocation data centers make it possible for businesses to share world-class facilities for hosting network equipment that supports vital applications and services. Progent's Microsoft and Cisco premier IT experts can assist your company with all aspects of your colocation program such as selecting and moving to a colocation site, creating network architecture, specifying required equipment, on-premises and on-line troubleshooting, establishing remote network administration, and training your IT staff.
Professional SentinelOne Endpoint Detection and Response
SentinelOne Endpoint Protection and Response Consult
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management solution that incorporates machine learning technology and advanced services to provide comprehensive endpoint detection and response.
CIO Consultants
Part-Time CIO Technology Consulting
Progent can supply small businesses with an IT management expert who can act as a part-time CIO. This part-time CIO can offer strategic direction to help you integrate sensible technology to improve business processes so they align more closely with your corporate objectives. Your business can create and install a well conceived IT plan without incurring the expense of a full-time senior IT executive.
Specialists Email Intent Analysis
Cloud Protection for Email Engineer
Progent's ProSight Email Guard uses the technology of leading information security vendors to provide centralized management and comprehensive security for all your email traffic. The powerful architecture of ProSight Email Guard combines cloud-based filtering with a local security gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage space. Email Guard's onsite security gateway appliance provides a further level of inspection for incoming email. For outgoing email, the local gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.
Firepower Online Consulting
Cisco Firepower URL Filtering On-site Technical Support
Cisco's Firepower Next Generation Firewalls provide a major performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and include unified management of modern cybersecurity features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to design and execute an efficient migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's security services to create and centrally manage IT environments that include branch offices, data centers, private clouds and public clouds.
Internet Security and Acceleration Server Support and Help
ISA 2004 Firewall Technology Consulting Services
Progent's certified ISA Server consulting experts have broad backgrounds creating corporate security designs for information systems with many sites, remote users, and mission-critical eCommerce applications. A Progent ISA Server consultant is ready to help your small business design and deploy an installation of Microsoft ISA Server 2004 that supports your IT security needs without limiting your network.
Internal Cybersecurity Inventory Consulting Services
Cybersecurity Assessment Specialists
Progent has created several network security packages designed to provide larger enterprises an impartial and thorough network security assessment from a group of certified security consultants. All Progent's network security assessment packages feature a collection of procedures including automated scans from within and from outside the network security perimeter, professional interpretation of scan results by certified security engineers, creation of a report explaining the findings, plus a live concise executive outbrief and an in-depth live review for internal network managers.
Development Firms Project Server
Project Web App Programming Firm
Progent's Microsoft engineers offer in-depth expertise in implementing, managing and debugging all versions of Project, Project Server, and Project Online and can provide a broad variety of cost-effective online support services based on industry best practices to help organizations of all sizes to get all the benefits of this leading project management solution. Consulting support available from Progent include solution design, software configuration and migration, strategies for secure file and status sharing among onsite and offsite users, network optimization, and specialized webinar training.
Microsoft Solutions Framework Project Methodology Small Business Outsourcing
Computer Support Companies Access to External Support Databases
Progent's team of Microsoft and Cisco Premier Certified consultants average more than ten years of real-world industry experience, in the trenches of network service, executing a wide variety of technical projects for an extensive array of customers. Every Progent consultant shares a refined collection of personal best practices which are incorporated into company-wide leading practices training that Progent instills in its support team. This ensures that you get not only expert technical skills, but also a consultant with field-tested approaches for using computer knowledge to resolve real-world network problems quickly.
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