Progent's Experts Team offers support in key areas that include Apple OS integration and applications; Consulting for Linux-based, UNIX-powered, and Sun Solaris environments; MRP, Enterprise Resource Planning, or CRM customization; Mission-critical and specialized program help; Chief Information Officer, business analyst, and project logistics outsourcing; Custom program design and integration; Web, electronic business, Electronic Data Interchange, and customer portal design and integration; SQL support and performance consulting; Management intelligence consulting; and Telecom architecture support.
Progent is a Microsoft Certified Partner and has earned accredited competencies such as Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who earn the highest customer satisfaction and enjoy the closest operational relationship with Microsoft. The knowledge, skills, and dedication required to earn the status of Microsoft Certified Partner benefits Progent's customers by allowing Progent to provide your business better technical solutions for your IT network.
Progent's certified ISA Server 2004 consulting experts have extensive experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for IT networks with many offices, remote users, and mission-critical eCommerce applications. Progent's ISA Firewall consultants can assist your small business in designing and implementing a configuration of ISA 2000 Server or ISA 2004 Server that supports your network protection needs without overly limiting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later versions of Internet Security and Acceleration Server.
Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can help your organization to design a DR/BC solution built around Microsoft's cloud-tested Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Microsoft SQL Server 2008 offers powerful, familiar tools to computer experts and information workers, reducing the difficulty of designing, integrating, administering, and accessing enterprise information and database programs in environments ranging from handheld devices to corporate data networks. The sophistication and integration demands of Microsoft SQL Server 2008 call for a network consulting firm with hands-on expertise and broad knowledge in planning and deploying information-based, end-to-end business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in planning, configuring and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET platform.
Progent can help you in any and all phases of your migration to Microsoft Exchange Server 2016 such as planning HA infrastructure for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines, mailbox databases and log files; setting up HLB for fault-tolerant client access services; planning, building and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's ProSight portfolio of managed IT services are intended to provide organizations who have small in-house IT administration and support staffs with low-cost access to world-class management tools and consulting experts. Advantages of the ProSight catalog of managed IT services include predictable network management expenses, automation of routine management tasks, ongoing absorption of new technology, smooth transition from legacy technology to modern solutions, improved fit between information technology with strategic objectives, access to veteran IT consultants, and allowing management to concentrate on business rather than fast-evolving computer technology.
Progent has 20 years of experience assisting small and medium-size companies to plan, implement, optimize, administer, and troubleshoot IT networks that incorporate telecommuters.
System Center 2016 provides major improvements for managing hybrid cloud environments by offering comprehensive support for Windows Server 2016, Windows 10 clients; unified management of multi-OS environments that incorporate Linux, Microsoft Hyper-V and VMware; and expanded cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting team can provide advanced online and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to design and configure a new deployment of System Center 2016, expand or tune an existing one, migrate efficiently from a previous release of System Center, or troubleshoot your System Center environment.
Progent's Microsoft-certified ISA Server 2004 consulting experts have long backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for IT networks with multiple offices, mobile workers, and line-of-business web applications. Progent's ISA Firewall consultants are available to help your company in designing and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your network protection needs without overly limiting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date versions of ISA Server.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist you to halt the progress of an ongoing ransomware attack. Call 800-462-8800
ProSight Reporting is an expanding line of in-depth reporting utilities designed to integrate with the leading ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Barracuda's budget-friendly CloudGen Firewall appliances offer web filtering, safe remote access, SSL tunnel VPN, high-security SD-WAN, and modern Zero-Trust support with centrally managed and monitored services throughout your entire enterprise including on-premises, public cloud, and hybrid network models. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform. Progent has the skill to be your one-stop resource for technical help, administration, training, and cybersecurity expertise.
ProSight Reporting is a growing line of in-depth reporting utilities designed to integrate with the industry's top ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for testing mission-critical applications, developing cost-effective migration procedures, assessing and tuning performance, planning or validating disaster recovery strategies, resolving compatibility issues, and establishing training systems for new technologies. For Progent customers without sufficient internal resources to configure proper pilot environments, the lab reduces capital outlay and engineering risk while keeping critical network initiatives on schedule.
Progent's Microsoft-certified experts can provide a variety of technical services to help organizations of all sizes to deploy, manage, and support environments that incorporate workstations, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprise customers, Progent's senior project management consultants can assist to set up test environments to evaluate Windows 8.1 and plan and execute Windows 8.1 deployment plans following proven methodologies.
Progent can help small and medium-size companies to set up collaborative software to enable their remote workforce to benefit from productive interaction with fellow workers and customers.
Progent offers national urgent help and troubleshooting services for businesses who run UNIX or Linux environments or whose IT systems feature a combination of UNIX/Linux and Microsoft technology. Remote IT help provides maximum leverage for your information technology dollar by extending user efficiency and shortening the time charged for computer analysis and repair. Advanced remote access utilities and skilled service specialists and consultants combine to enable Progent to solve most IT problems without squandering time and expense by traveling to your site. In the vast majority of cases your network issues can be dealt with by telephone or through a mix of phone help and online connectivity. Progent can make available Cisco CCIE infrastructure experts and CISM premier security specialists to assist you with the toughest system issues.
Progent's Duo service plans incorporate Cisco's Duo cloud technology to defend against password theft by using two-factor authentication (2FA). Duo enables one-tap identity confirmation with Apple iOS, Android, and other out-of-band devices.
Progent's Check Point firewall experts can help you design, integrate, and administer firewall environments built around Check Point Software NGFW security gateways and Check Point's subscription-based security services. Progent can also help you maintain legacy Check Point firewalls or upgrade efficiently to Check Point's next-generation firewalls.
Progent's data protection experts can help your company to design, deploy and debug a backup solution based on MSP360 technology. MSP360 offers file/folder or image-based backup/restore for VMs and physical computers, supports all leading public clouds, and allows you to create a backup ecosystem with a low Recovery Time Objective and a granular Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup system to protect against data loss caused by user miscues, system errors, malicious users, and external assaults like ransomware.
Microsoft Small Business Server (SBS) is an affordable suite of essential servers that offers the basis for a feature-rich but easy-to-manage IT network. The IT sophistication of the Microsoft .NET components included with Small Business Server calls for a network support expert with hands-on background planning and building seamless, comprehensive business network solutions. Progent's Microsoft SBS Server consultants have an average of more than a decade of experience integrating computer systems built on Microsoft technology. This experience ensures you success in installing, managing, and repairing IT solutions that incorporate the Microsoft Small Business Server suite of servers and applications.
Progent's Cisco CCIE-certified networking consultants offer advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.
A centerpiece of Progent's Network Operations Center (NOC) is its effective integration of NinjaOne RMM, a comprehensive remote monitoring and management platform which enables automated alerting and streamlined incident response.
Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer platforms enable Progent to design specialized line-of-business programs and eCommerce environments that operate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can show you how to create reports that allow you to analyze your business more thoroughly, turning uncooked information into valuable understanding of your business.
Besides providing the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent can provide experts in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Dynamics SL (Solomon), Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, administration help, migration support, and 1-on-1 or group webinar training classes customized to meet your particular needs. Progent's experts also can help you build and maintain a secure, reliable network foundation to support your ERP, MRP and accounting solutions.
Microsoft SQL Server 2005 delivers powerful, familiar tools to IT experts as well as to network users, lessening the complexity of creating, deploying, administering, and accessing company data and database applications on platforms ranging from handheld devices to enterprise information networks. The complexity and integration requirements of Microsoft SQL Server 2005 require an IT consulting firm with hands-on experience and wide knowledge in planning and deploying data-driven, comprehensive business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Progent's certified Windows Server 2022 experts can assist your company to design and implement a cost-effective migration to Windows Server 2022 that features high availability and that is based on a self-hosted network architecture or a hybrid deployment model that integrates cloud-hosted Windows Server on Azure with an on-site implementation of Windows Server 2022.
Progent's certified ISA Server consulting experts have broad backgrounds creating Microsoft-based security solutions for IT networks with many sites, remote users, and mission-critical eCommerce applications. A Progent ISA Server consultant is ready to help your small company plan and implement an installation of ISA Server 2004 that supports your information protection requirements without restricting your network.
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size organization's production servers in an environment that gives the highest degree of dependability and expandability and is also easy to migrate to another host. ProSight Virtual Hosting options are built on proven virtualization architectures that enable small and midsize companies with multi- platform environments to save significantly on the costs of capital equipment, infrastructure maintenance, and IT administration while achieving world-class reliability and an unprecedented degree of vendor independence.
Progent can provide affordable online support to assist businesses to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security strategies.
Progent's Microsoft-certified consulting engineers can assist your organization to determine the benefits of Exchange Server 2010 for your business and can help you to plan and carry out a smooth migration to Exchange 2010 from Exchange 2003 or Exchange Server 2007 that will offer fast payback by increasing your productivity, lowering the expense of equipment and service, simplifying management, and consolidating your key communications platforms.
Progent's experienced ransomware recovery experts can help you to reconstruct a network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Progent's seasoned application designers and software developers can assist your company to build customizations to Microsoft Dynamics GP/Great Plains that address the special requirement of your business while retaining the benefits of Windows integration. Progent can also provide help with a selection of development tools that can be utilized to create integrations with Microsoft Dynamics GP. These integration tools include Dexterity, Modifier with VBA, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help you to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Microsoft Dynamics GP/Great Plains allows you to grow and control your business better by offering easy access to decision-driving information and a rapid return on investment. Dynamics GP/Great Plains confers major business benefits including its ability to extend the presence of your company, handle your financials, automate financial operations, standardize procedures throughout your company, improve inventory control, increase order accuracy, expand revenue and shorten lead-time, and maximize cash flow. Progent can help you configure and maintain a reliable, safe server and network foundation to support Great Plains, and can offer expert Microsoft Dynamics GP/Great Plains consultants to make sure you derive the full benefits of your Microsoft Dynamics GP/Great Plains software.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants offer economical online and on-premises consulting expertise, application development, and debugging services for businesses of any size who want to upgrade to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist customers design and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines onsite and cloud resources into a seamless intranet system.
Progent has over two decades of background configuring, and supporting the key platforms that make up Microsoft System Center and can assist you to plan, configure, maintain, and repair your Microsoft System Center 2012 R2 solution to optimize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent can help you to migrate to the current edition of Microsoft System Center from an older one or from another IT management solution to deliver the benefits of best-in-class provisioning, centralized management, security, plus datacenter and critical application performance monitoring.
Progent offers access to the affordable support of remote Internet connectivity consultants to assist your organization to evaluate or update your Internet services so your Internet connectivity solution aligns with your business needs. Support services available from Progent include evaluation of your current bandwidth utilization, vendor and plan analysis and ordering, network provisioning, and managing a seamless switchover to a new carrier and/or service arrangement. Provisioning can include enhancing existing routers and switches and configuring new ones, setting up firewalls, and upgrading dependable BGP configurations.
ProSight Remote Network Infrastructure Troubleshooting Support Outsourcing
Progent's CCIE-certified networking experts can assist your organization to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, administer, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
Windows 8.1 is designed to run on devices ranging from smart phones and tablets to power-user desktops. An abundance of innovative features, such as touch screen support and signature live tiles user interface, provide a wide range of advantages for organizations who know how to exploit them. Progent's Microsoft-certified consultants can assist bring your organization up to speed with Windows 8.1 and make sure you derive significant business value from the operating system's many new and enhanced technologies.
Progent's certified Windows Server 2003 engineers offer network help and expert consulting for the entire line of Microsoft .NET Enterprise Servers, Windows Server 2003, and Microsoft Windows Server 2000. Progent's Windows Server 2003 upgrade, integration, administration, and maintenance offerings include system planning, deployment, project management, on-site and remote network support and repair, Help Desk outsourcing, CISM-certified security services, turn-key outsourcing, and expert co-sourcing.
Progent has two decades of background helping small and medium-size businesses to design, deploy, optimize, administer, and troubleshoot IT networks that incorporate telecommuters.
For small companies considering Progent's IT outsourcing, design expertise, or troubleshooting offerings, phone 800-993-9400 or send email to information@progent.com.
Progent can help your organization in any phase of your migration to Microsoft Exchange Server 2019 including configuring Windows Server 2019 as a host for Exchange; designing high availability (HA) infrastructure for a local, cloud-based or hybrid environment; migrating mailboxes; planning and configuring Windows Hyper-V; setting up hardware load balancing; building Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and configuring Outlook.
Progent can provide the guidance of a CRISC-certified risk management expert to assist your company to plan and deploy an enterprise risk management (ERM) solution based on best practices promoted by CRISC and geared to match your organization's risk tolerance, business objectives, and budgetary guidelines.
Lync Server 2013, rebranded Skype for Business, enables businesses of all sizes to build a centrally managed and protected communications environment that permits a BYOD computing style with instant messaging, presence, audio/video and web meetings with app sharing, and both IP-based and PSTN telephony across a broad range of stationary PCs and handheld clients. Progent's Microsoft-certified Lync 2013 experts and system integrators can assist you to assess the advantages of Lync Server 2013, create an in-house, cloud-based (with Microsoft Lync Online) or mixed model appropriate for your present and future goals, implement Lync 2013 so as to speed up your ROI, and deliver custom webinar and onsite training to your management team and users. Progent has in-depth expertise in key components of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can help you to combine Lync 2013 with key Microsoft 365 apps such as Outlook and PowerPoint.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that uses state-of-the-art 24x7 remote monitoring and management techniques to help keep your IT system operating at peak levels by checking the state of critical devices.
Progent's seasoned ransomware recovery consultants can help your business to rebuild an IT network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.