Additional Topics of Interest

Problem Escalation Through Teamwork Network Architect
Company-wide Standards for Best Practices Remote Troubleshooting

Progent’s staff of Microsoft and Cisco Certified experts average more than a decade of hands-on professional background, at the forefront of network support, executing a wide variety of technical projects for an extensive mix of customers. Every Progent support professional shares a refined set of personal best practices that are combined into company-wide leading practices training that Progent instills in its consulting staff. This guarantees that you get not only world-class technical capability, but also a support engineer with proven approaches for applying computer knowledge to fix real-world network problems quickly.

Ubiquiti UniFi access point Consultancy
Technology Professional Ubiquiti UniFi XG switch

Ubiquiti's UniFi family of Wi-Fi network appliances includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and managed switches. UniFi appliances installed across multiple sites with any number of APs can be remotely provisioned and managed with Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, optimization, troubleshooting, monitoring, and analytics. Progent can provide the expertise of veteran wireless professionals who can help your organization to determine the benefits of UniFi products for your business and assist you to design, install, manage, and troubleshoot your UniFi ecosystem.

Remote Monitoring and Reporting Support and Help
Remote Support Comprehensive Event Management

Mid-sized businesses can enjoy all the benefits of Operations Manager and have fast availability of Progent’s Microsoft and Cisco Premier network consulting experts. Thanks to Progent's affordably priced network service packages, mid-size organizations can select a simple co-sourcing package based on Microsoft Operations Manager 2007 with network monitoring, automated warnings, comprehensive system analysis, Help Desk Call Center, and online service. For businesses with mission-critical environments who need high availability networking, Progent can provide a comprehensive 24x7 outsourcing package. Progent supports System Center Operations Manager 2007 to offer medium-size business networks world-class reliability, protection and performance.

Non-stop Network Integration Services
Microsoft Windows Server 2008 Clustering Support

Progent’s Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth backgrounds assisting small businesses to minimize system downtime by providing cost-effective remote consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network infrastructure, data backup and restore systems, and non-disruptive maintenance. Progent’s business continuity consultants can help you to develop and test a sensible business continuity plan that matches your business needs and budget. Progent’s disaster recovery engineers can assist you to design, implement, and manage fault-tolerant technologies including non-stop Internet connectivity, virtualization, fail-over clustering, load balancing, continual off-site backup, and multi-location hot backup centers.

Windows Server 2016 Migration Technical Support Services
Windows Server 2016 Cluster Operating System Rolling Upgrade Technical Support

Progent's certified information technology consultants offer Windows Server 2016 migration consulting services to help businesses of any size to plan and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid architecture. Progent can help you to evaluate the value of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain clusters.

Professional Skype for Business Video Interop Server
Microsoft Skype for Business 2015 Consultant

Microsoft Lync 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop sharing, and both IP-based and public switched telephone network (PSTN) calling. Lync 2010 can extend the functionality of Microsoft Exchange Server, SharePoint Server and Office desktop or cloud-based Office 365 and simplify management via integration with Windows AD. Lync 2010 can also reduce expenses by doing away with Voice-over-IP equipment and subscription services, PBX systems, or conventional video conferencing technology. Progent's certified unified communications consultants can provide online and on-premises support to assist your company to maintain and troubleshoot your current Lync Server 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also help your organization to design and execute an efficient Skype for Business upgrade.

Microsoft Windows 7 Migration Support Outsourcing
Immediate Microsoft Windows 7 Consultancy

Progent's Microsoft certified engineers can help you to pilot Windows 7 to confirm application and driver compatibility and to check its performance and reliability running with your applications. Progent's consultants can also show you how to evaluate the likely business benefits of adopting Windows 7. If Windows 7 fits your business strategy, Progent can help you to design and execute a non-disruptive migration to Windows 7 from a an older version of Microsoft Windows.

Office 365 PST migration Computer Consultants
Office 365 mail flow Outsourcing

Progent can assist you to understand the many subscription plans available with Office 365 and configure your information network with Office 365 so you realize maximum business value. Progent supports cross-platform networks that include Windows, macOS, and Linux software. Progent can also assist your business to build and maintain hybrid ecosystems that transparently combine local and cloud-based resources.

Information Technology Consulting Small Business Server Premium Add-on
24/7/365 SBS 2011 Support and Help

Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that provides the foundation for a feature-rich but easy-to-manage information. The IT sophistication of the Microsoft .NET components included with Microsoft Small Business Server 2011 calls for a computer consultant with real-world experience planning and building seamless, end-to-end business network environments. Progent's SBS Server consultants have an average of more than a decade of background integrating computer systems based on Microsoft technology. This expertise ensures you success in deploying, managing, and troubleshooting IT solutions that include the Microsoft SBS Server package of servers and productivity software.

Windows, Linux, UNIX, Solaris IT Consultant
Linux with Windows Technology Professional

If your office network mixes Linux technology platforms with Microsoft Windows, Progent can assist you to incorporate your computers into a cohesive environment that permits all your OS platforms to coexist for simple administration, transparent information exchange, high availability, enhanced throughput, and strong security. Progent's Linux and MS Windows coexistence assistance services feature IT infrastructure integration and service, consulting for Windows services for UNIX, online server monitoring and management, online network support and troubleshooting, on-site technical support, and Help Desk support.

Comprehensive Event Management Online Technical Support
Online Technical Support Operations Manager

Small to mid-sized businesses can now enjoy all the benefits of Microsoft Operations Manager and also have fast access to Progent’s Microsoft and Cisco certified network support professionals. With Progent's economically priced IT service packages, mid-size organizations can choose a simple co-sourcing service program based on System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution. Progent supports Operations Manager 2007 to offer small and midsize business information systems enterprise-class reliability, protection and performance.

Microsoft Certified Partner Exchange Server Migration Engineers
Microsoft Exchange 2010 Migration Specialist

Progent can provide comprehensive support for each step of your Microsoft Exchange Server 2010 upgrade with services that include outsourced or co-sourced project management services, site prep, project design and documentation, specification of all new software and equipment needed, suggested sourcing, system verification at customer location or at Progent's test lab, managing transitional coexistence between Exchange Server 2010 and Exchange 2003 or 2007, deployment of the solution, decommissioning the previous servers, and training for customer's support group and end users.

Network Management Repair Installation
Technical Support Organizations Cisco Network Management

Progent's Cisco-Certified network management engineers can help you to run Cisco's management utilities along with a selection of specialized third-party products to build a complete network management solution in order to keep your network operating smoothly, fully utilize limited resources, guard your data, recover quickly from hardware failure or deliberate assaults, and allow you to expand or repurpose valuable resources sensibly and affordably as your business evolves.

Consultant Services Microsoft SQL
Consulting Microsoft SQL

SQL Server 2005 offers indispensable, familiar tools to computer professionals as well as to network users, reducing the complexity of designing, integrating, administering, and using company data and analytical applications in environments ranging from mobile devices to enterprise data systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consulting firm with real-world experience and wide knowledge in designing and building information-based, comprehensive business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.