Additional Topics of Interest

24x7 Google Android patch management Consultants
Software patch management Professionals

Progent's managed services for software/firmware update management provide organizations of any size a flexible and cost-effective alternative for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your servers, endpoint devices printers, network infrastructure appliances like routers and Wi-Fi APs, and Internet-of-Things devices like sensors and health monitors.

Citrix Desktop Studio On-site Technical Support
Citrix virtual desktops Professionals

Citrix offers a comprehensive family of platforms that provide enterprise-level manageability, scalability, and performance for server virtualization and for centralized distribution of virtual Windows desktops and applications. For delivering virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers XenServer and Essentials for Hyper-V. Progent's Citrix-certified consultants can assist your company to assess the business benefits of Citrix technology and show you how to plan, validate, deploy, troubleshoot, and maintain Citrix solutions.

Consultant Flexential Internet Data Center
Flexential Data Center Specialist

Progent makes use of the Flexential Tampa colocation center mainly to deliver private cloud hosting services. Progent has a team of IT experts located in the vicinity of Tampa, and Progent can also provide remote support from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and senior disaster recovery/business continuity planning experts. Progent can also help your business to plan and implement a migration to the Flexential data center with services like designing solution architecture, recommending hardware, system setup and validation, troubleshooting, setting up remote management, and educating your network support team.

Wireless Network Specialist
Cisco Certified Expert Consultancy WiFi 6/6E System Design

Progent can show you how to design, configure, manage, monitor, and troubleshoot a viable Wi-Fi LAN architecture, recommend sensible technology, and integrate wireless access points, bridges, antennas, wireless controllers, and other wireless accessories. Progent can also help you create a complete 802.11x system security plan that is well integrated with the security strategy for your overall corporate network.

Lync Server 2013 IM Services
Lync Server 2013 Front End Pool Engineer

Lync Server 2010 provides IM, Presence, audio and video conferencing, desktop collaboration, and both IP-based and traditional PSTN telephony. Lync Server 2010 can enhance the functionality of Microsoft Exchange, SharePoint Server and Office desktop or cloud-based Microsoft 365 and streamlines management via integration with Windows AD. Lync can also cut expenses by eliminating VoIP equipment and subscription fees, PBX systems, or legacy video conferencing technology. Progent's certified IM and Presence consultants can provide online and on-premises support services to help your company to maintain and troubleshoot your existing Lync Server 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also assist your organization to plan and execute a smooth Skype for Business upgrade.

Virtual Service Desk IT Consultants
24x7 Extended Help Desk Network Consultants

Progent's Standard Help Desk Services provide an end-to-end service desk solution that handles all aspects of online desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and management reports. Help Desk services are provided at a significant discount from Progent's regular desktop service rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to handle complex problems.

Spora ransomware hot line Consult
ransomware cleanup and restore Professionals

Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to halt the progress of an ongoing ransomware breach. Call 800-462-8800

Duo Identity Verification Remote Consulting
Multi-factor Authentication Online Support Services

Progent's Duo managed services incorporate Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices.

Systems Management Server 2003 Technology Consulting
Microsoft Certified Expert SMS Server 2003 Upgrade Technology Consulting

Progent's Microsoft-certified experts provide small and mid-size businesses enterprise-level consulting support for Systems Management Server and Configuration Manager 2007, Microsoft's solutions for update and configuration automation. Configuration Manager is Microsoft's new title for the update management platform previously called Systems Management Server. System Center Configuration Manager provides a variety of new features to Microsoft Systems Management Server 2003 such as comprehensive automation, built-in Windows Vista Microsoft Windows Server 2008 awareness, quarantine support, and boot image management. Progent's Microsoft certified engineers can help you use SMS or System Center Configuration Manager economically for automated OS and application software installation, security patch control, application metering, and licensing reconciliation. Progent's engineers can also assist you to migrate smoothly from Systems Management Server 2003 to System Center Configuration Manager.

24/7 Professional Duo Two-factor Authentication
Online Support Services ProSight Duo MFA

Progent's Duo services incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices.