Progent offers affordable remote consulting to assist businesses to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, readiness assessment, system design, testing, deployment, administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance.
The QTS (formerly Herakles) Internet Data Center is located in the earthquake-neutral Natomas area of Sacramento, CA. If you are currently using the QTS Sacramento data center as a colocation facility or if your business is considering moving your main or disaster recovery equipment to the Herakles data center, Progent can provide a range of affordable consulting services that include colocation migration, system installation and updates, network improvements, comprehensive project management, virtualization expertise, remote monitoring, centralized network management, software programming, disaster recovery solutions, security evaluation, and the use of Progent's Test Lab.
Progent's certified Windows Server 2022 experts can assist your company to plan and implement a cost-effective migration to Windows Server 2022 that features high availability and that uses a self-hosted system architecture or a hybrid deployment model that combines cloud-based Windows Server on Azure with an on-site installation of Windows Server 2022.
Progent's Technical Response Center (TRC) provides nationwide extended hours remote help for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service engineers offer after-hours phone support and remote secure network access to troubleshoot and repair technical problems rapidly and affordably. The scope of IT expertise available from Progent's staff of country-wide service engineers makes it possible to escalate even the most difficult network issues to competent specialists as required. For critical issues, the TRC tries to answer your call for service within one hour.
Progent's Citrix-accredited consultants can assist your company to evaluate the strategic advantages of XenServer as well as other Citrix platforms, and can assist you to plan, test, implement, troubleshoot, and support a XenServer installation. Progent can in addition assess your existing XenServer environment and show you how to optimize resource utilization, responsiveness, security and compliance, availability, and recoverability.
Progent provides a variety of network support bundles for small businesses. These IT outsourcing and network monitoring services are built around the proactive problem solving capabilities of Microsoft System Center Operations Manager, a next-generation server and system support product that monitors the reliability, performance, and security of your information system and identifies incipient problems before they can disrupt your network. With Progent's affordably priced IT service programs, small organizations can select a simple co-sourcing package based on Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package.
Cisco's Catalyst line of Wi-Fi controllers streamline the administration of Wi-Fi networks by unifying the configuration and control of wireless APs, optimizing Wi-Fi performance by limiting the effect of radio frequency congestion, enhancing wireless uptime with fast failover, and strengthening data security by identifying cyber threats and analyzing traffic content according to user type and location. Progent can help your business to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of any size. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi solution or implement a smooth upgrade to Cisco's latest Wi-Fi controller solutions.
VMware's NSX virtual network technology enables you to build complete logical networks in software. NSX permits virtual networks to be deployed instantly and managed with a high level of automation independent of the physical components used by the basic IP network. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, and non-disruptive site relocation, failback and re-protect. SRM also permits non-disruptive testing for disaster recovery, updates and fixes and can produce reports to confirm complete service restoration, validate SLAs and demonstrate DR compliance. When used with VMware's NSX virtual network technology, VMware SRM can rapidly recover the complete logical network topology at the secondary datacenter. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to help your organization to plan, configure, test and manage a DR system based on VMware SRM and VMware NSX.
Progent offers high availability load balancing support that addresses system load balancing, load balanced program, network infrastructure routing, and content dispatching products such as F5 Networks 3DNS. High availability load balancing providers for which Progent offers consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks 3-DNS.
Progent's Cisco CCIE-certified networking consultants can provide advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Progent's Wi-Fi site survey services assist you to design, install and troubleshoot a Wi-Fi network customized for your environment, offering your business a wireless solution that delivers the reception, speed, density, Quality of Service, data protection, and roaming ability your company requires. Wireless site survey services from Progent include remote predictive analysis for designing a wireless network and on-premises survey services for confirming, optimizing, and troubleshooting an operational wireless LAN.
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your network operating at peak levels by tracking the health of vital assets that power your information system. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT management personnel and your assigned Progent consultant so all looming issues can be resolved before they have a chance to disrupt productivity.
Microsoft Small Business Server (SBS) is an affordable suite of server products that offers the foundation for a feature-rich but manageable information. The inter-connectivity demands of the Microsoft .NET functions included with Small Business Server 2011 requires an IT expert with real-world background and broad knowledge in planning and implementing effective end-to-end business technology systems. Progent's Microsoft-certified consultants have broad backgrounds with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in installing, managing, and troubleshooting network environments based on the Microsoft SBS suite of servers and applications.
Server proliferation wreaks havoc on IT budgets and administrative resources. Server reduction through a virtual architecture promises lower total cost of ownership of servers and faster return on investment, more leveraged utilization of physical computers, streamlined operations, enhanced system uptime, and easier management. Typical uses for virtual servers include resource consolidation, economical platforms for line-of-business legacy software based on obsolete operating systems, and affordable isolation of software development or evaluation systems from production systems.
Progent can assist you to understand the many subscription plans available with Microsoft 365, formerly branded Office 365, and integrate your information network with Microsoft 365 so you derive maximum business value. Progent supports multi-platform networks that include Windows, macOS, and Linux technology. Progent can also help your business to create and manage hybrid networks that transparently combine local and cloud-based products and services.
Progent's Microsoft-certified experts can provide businesses of all sizes consulting, troubleshooting, and application development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise collaboration platform that utilizes web-based technology for efficiently connecting people, teams and information. SharePoint Server offers a common location for your workers or customers to connect to, manage, distribute and interact with relevant data, documents, and applications and to communicate with one another. SharePoint allows quicker and better decisions, more effective sharing across teams and more economical business practices. Windows SharePoint Services connect employees, customers, workgroups and major tasks with the knowledge they've created in a way that makes data easy to locate, download and re-use. Progent's certified SharePoint experts can assist your organization to support your current SharePoint solution or upgrade to the latest release of SharePoint.
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small company's production servers in an environment that delivers the maximum level of availability and expandability and is in addition easy to migrate to another host. ProSight Virtual Hosting and management services are based upon proven virtualization technologies that enable small and midsize businesses with multi- platform IT systems to save significantly on the costs of capital equipment, infrastructure maintenance, and network management while benefiting from world-class reliability and an unprecedented level of vendor flexibility.
Progent's Computer Help Desk Outsourcing Services for desktop technical support are intended especially for small organizations who require immediate access to a Help Desk Service Center with expert phone support and full escalation capability but who have to work within a modest information technology budget. Important features of Progent's Help Desk Outsourcing Support Services include: Help Desk Phone Support, Optional Remote Access Support, System Assessment, Expert Prioritization, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Call Center Applications Recommendation and Deployment.
Progent's expert support team can help you define and deploy a smooth in-place Microsoft Exchange 2007 upgrade strategy that minimizes productivity disruption, reduces long-term support demands, and makes your Exchange 2007 Server easy to administer. For complicated multi-server or multi-location upgrades, Progent has the knowledge and experience to complete your move quickly and economically. Progent's Exchange Server 2007 support, repair, and consulting services include expertise with the integration of third-party add-ons to Exchange 2007 Server and the design of unified messaging implementations based on Exchange 2007 Server.
Progent provides support expertise for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and manage a WatchGuard Firewall/VPN product that fits your security requirements and budget. Progent can help you to manage legacy WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewalls.
Progent's experienced Cisco IT security consulting professionals offer high-level PIX and ASA Firewall consulting support including infrastructure design, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and secure access services. Ranging from economical, plug-and-play desktop appliances for small and home offices to scalable enterprise-level products, Cisco PIX and ASA Firewalls provide a high level of security, high throughput, and excellent availability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a proven, specially designed platform, eliminating common OS-specific security holes.
Progent is a Microsoft Certified Partner with accredited competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners are the most successful organizations who earn the top customer endorsement and are afforded the closest operational relationship with Microsoft. The understanding, capabilities, and commitment needed to achieve the level of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to offer your business better technical solutions for your information network.
Progent offers customers the services of consultants who have earned some of the computer industry's most prestigious credentials. Progent thinks that customers deserve to be sure that their IT service providers have formal testing plus extensive real-world experience so that Progent's customers can engage Progent's service with trust. Often, vendor certifications such as the Cisco Certified Internetwork Experts confers privileges for significantly superior vendor support than is offered to uncertified service providers, allowing Progent to offer clients a higher level of IT support. In other cases, major credentials such as CISM or CISSP for IT security can aid enterprise customers to demonstrate compliance with regulatory demands by engaging the services of recognized industry experts.
Progent provides small and mid-size organizations expert support for Intrusion Protection products and IPsec VPN products from leading firewall and VPN security vendors including WatchGuard, Juniper Networks, and SonicWall. Progent can help you design a comprehensive security plan and select appropriate products from a variety of vendors to support your security goals while staying within your spending limits.
Progent's Microsoft-certified engineers can deliver affordable online and on-premises help to carry out your upgrade to Microsoft Exchange Server 2010, produce extensive documentation of your new email environment, educate your network support staff and users to get them up to speed rapidly on Exchange Server 2010, and offer continuing management services and engineering support. Progent's consultants can also assist you to upgrade from Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
Progent's Microsoft-certified consultants can assist organizations of any size to follow leading practices to configure SCVMM 2012 hosts, fabric, storage systems, and library resources; plan, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive reporting. Progent can help your business to upgrade from an earlier edition of System Center Virtual Machine Manager or from another management platform, and Progent can help you to enhance and repair your current SCVMM ecosystem to make sure you get the highest possible business value.
ProSight Remote Infrastructure Monitoring Setup and Support
Our compensation model is based on revenue sharing, so similar to being an independent consultant, your earnings are directly tied to your generated revenue. Certain of our consultants stress lifestyle issues and choose to consult at an easy pace, utilizing our self-determined calendar to follow individual enthusiasms such as mountain biking, car racing, skiing, fishing, travel, or sharing free time with family and acquaintances. Others use the opportunity to earn big dollars via hard work and extended days. Progent fully supports either side of the spectrum plus any point in the middle.
Progent's Cisco-certified Wi-Fi integration consultants can assist organizations to configure, manage, and troubleshoot Cisco wireless products including Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Progent's Microsoft-certified experts have 20 years of background providing electronic messaging and integrated telecommunications/email solutions for companies. Progent provides economical Exchange Server support services to enhance email security and virus defense, provide fault tolerant email, and facilitate remote and wireless email connectivity. Progent's Microsoft Exchange consulting and support offerings can aid you in planning and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT server or older Microsoft Exchange product such as Exchange 5.5 to Exchange Server 2010.
Progent offers the expertise of Microsoft-certified consultants as well as experienced software developers, database administrators, project managers, network infrastructure architects, disaster recovery specialists, and certified security professionals to help your business to evaluate the likely advantages of SQL Server 2012 for your organization, install pilot environments at your datacenter or at Progent's lab, plan and execute out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS platforms, and configure a cost-effective and secure network infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.
Progent's Microsoft certified support team can help you design and deploy an efficient in-place Exchange Server 2003 upgrade strategy that minimizes productivity disruption, reduces ongoing support requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multi-server or multi-site upgrades, Progent offers the experience to complete your move quickly and economically. Progent's Microsoft Exchange Server 2003 support, repair, and consulting services include assistance with the integration of third-party add-ons to Microsoft Exchange Server 2003 that are best aligned to your business goals.
Progent's ProSight Email Guard uses the technology of leading information security companies to deliver centralized control and comprehensive security for your email traffic. The hybrid structure of Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from reaching your network firewall. This decreases your vulnerability to external threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a deeper layer of inspection for inbound email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends inside your corporate firewall.
SQL Server 2016 introduces significant enhancements in performance, scale, security and compliance, uptime, BOYD support, and built-in business intelligence. New features include PolyBase for processing structured and unstructured databases in one appliance for data warehousing, Jason support, Row-level Security, Mobile Report Publisher, and centralized management of local and cloud resources. Progent's Microsoft-certified consultants can deliver remote and onsite support to help businesses of all sizes to implement, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft products including Windows Server, Exchange, SharePoint, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
Cisco Unified Communications Manager (CUCM), originally branded CallManager, functions as the center of Cisco's communications and collaboration platform. CUCM and Unified CM Express (CME) offer a borderless IP-PBX by integrating tightly with apps such as Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent's Cisco-certified network consultants can deliver effective and budget-friendly remote and onsite support to assist organizations of all sizes to build and maintain CUCM environments by providing Unified Communications Manager configuration and troubleshooting consulting services that deliver optimum productivity. Progent can assist with any facet of Unified CM support and debugging in areas that include integrating Cisco Voice over IP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN calling, deploying ISR routers with CUBE VoIP networking support, creating UCS server failover solutions for high availability, capacity planning, and integration with Microsoft Exchange and Skype for Business.
If your business does not need urgent remote help but you think you will require assistance with your network soon, you can conserve time and money and guarantee that the right IT skill will be available when you want it by contacting a Progent sales specialist and registering as a customer. For more information, call 800-993-9400 or email email@example.com.
Progent's Cisco-certified IP phone and video IP phone consultants can assist your business to configure, maintain, and debug Cisco IP phones, video IP phones and wireless IP phones. Progent offers expertise for all versions of Cisco's IP phones from discontinued VoIP products to the latest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally named CallManager, or with Unified CM Express (CME) to build a modern IP-PBX environment for unified messaging and collaboration. Progent can also help you to configure Unified CM apps such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's consultants can provide expertise with any facet of Cisco IP Phone integration including reviewing dial plans, setting up SIP trunking, installing ISR G2 routers with CUBE VoIP networking support, and creating UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.
Progent can provide cost-effective online and on-premises support to help organizations to move all or part of their critical IT infrastructure to Google Cloud Platform services. This can save management hassle and hardware expense and enable access to Google's cutting edge machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform integration including needs analysis, preparedness assessment, system design and review, testing, deployment, administration, performance tuning, software license management, disaster recovery mechanisms, and security.
Progent provides nationwide online technical support and troubleshooting services for companies that run macOS and OS X networks or whose information systems include a combination of Apple Mac and Microsoft Windows products. Progent's experts offer Mac users a range of services including desktop assistance, migration to the latest edition of macOS from other earlier versions of macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help your business with Apple iPhone and Apple iPad integration and management, or moving to iCloud services. Online IT help offers maximum leverage for your IT budget by extending user efficiency and shortening the time charged for computer analysis and repair. Advanced remote support technology and experienced technicians and engineers combine to enable Progent to solve the majority of IT issues without wasting time and money by going to your location. In most of situations your network issues can be remediated over the phone or via a combination of phone help and remote network analysis. Progent can make available Cisco certified CCIE network engineers and CISM certified security professionals to assist you with the most difficult system problems.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement over Cisco's previous-generation ASA 5500-X firewalls and include centralized control of modern cybersecurity features such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to plan and execute an efficient upgrade to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower firewalls with Cisco's security services to create and centrally manage IT environments that span branch offices, data centers, private clouds and public clouds.