Managed IT services are outsourced network support packages that provide end-to-end solutions for specific aspects of information technology such as backup/recovery, email content filtering, infrastructure monitoring, or endpoint security. Managed services are typically billed at a fixed monthly rate, delivered remotely rather than on premises, rely heavily on automated workflows based on best practices, and include functions like monitoring and alerts, patch/update control, diagnostics and remediation, reporting, analytics, and forensics. Managed services leverage cloud technology and support hybrid environments that include both local and cloud-based resources.

Traditionally, a smaller organization with little or no in-house technical support and a tight IT budget waits for something to break before calling in an IT expert. This invites occasional episodes of business disruption that can range from inconvenient to devastating. Managed IT services make it possible to leverage the skills of an outside support team staffed with a broad range of subject matter specialists and empowered with the same advanced technology used by many of the world's largest enterprises. This allows proactive network management that focuses on prevention and early detection to avoid crises.

The managed service model offers important advantages over the break/fix approach including predictable and lower IT management costs, immediate access to experts familiar with your network, a single point of contact for dealing with multiple vendors, fewer and shorter shutdowns and support calls, better network performance and security, and higher utilization of IT resources.

Progent has partnered with world-class network management technology companies to create the ProSight suite of managed IT services. These fixed-rate service offerings are designed to provide small and mid-size businesses with budget-friendly, enterprise-class solutions for all major aspects of network management and information assurance.

10 Benefits of ProSight Managed Services is an ebook white paper that provides an overview of managed IT services and describes the benefits of this model of service delivery. Read this document to learn how businesses with small technical staffs and modest IT budgets can use Progent's ProSight suite of managed services to slash the costs of managing network resources and supporting end users, minimize downtime, improve security, prevent data loss, optimize performance, and maximize the business value of their IT systems.

To view or download a PDF version of the 10 Benefits of Managed Services white paper, click:
Download the 10 Benefits of Managed Services white paper now. (PDF - 715 KB)



An index of content::

  • 24x7x365 Specialists for Indianapolis IT Service Firms Indianapolis Immediate Indianapolis Consultants for Network Service Organizations
  • After Hours Integration Wireless EMail Wireless IT Consulting
  • After Hours Network Remote Support Jobs Available Hialeah South Florida Freelancing Job CISSP Consultant Miami-Dade County

  • Project Design Tuning Specialists
    Project Pilots Engineer

    For enterprise project management assistance, Progent can provide access to senior IT experts with decades of background in IT management, application development, and business process engineering for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven IT managers can provide project management expertise to help enterprise clients adhere to leading practices to make sure strategic projects are completed on schedule and on budget.

  • Appleton-Sheboygan Security Technology Consulting Services Appleton Emergency Security Security Organization
  • At Home Workforce Consulting and Support Services near me in Madison - IP Voice Solutions Consulting Madison, WI At Home Workers Guidance in Madison - VoIP Systems Assistance Dane County Wisconsin
  • At Home Workforce Reno Consulting - Cloud Integration Technology Assistance Reno, NV Reno Reno Work at Home Employees Cloud Solutions Consulting
  • BlackBerry Redirector Small Business IT Outsourcing Group Mesa, AZ BlackBerry BPS Network Support Consultant Mesa Phoenix
  • Cisco Network Consultant Virginia Cisco Onsite Technical Support Virginia Beach Virginia
  • Cisco Server Support Georgetown Cisco Networking Consultancy City of Washington
  • Consulting Hourly Price Network Service Urgent Consultant Prices Tech

  • IT Consulting Branch Routers
    Carrier Routing System Support and Integration

    Cisco has developed a full array of routers including appliances built to deliver the protection, bandwidth, and availability demanded by customers from small businesses to worldwide enterprises and service providers. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved reliability and network uptime. Progent can help you select and configure Cisco routers to build a reliable infrastructure for your IT system and to make it easy to grow as you add new users, open new offices, install new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent offers expertise in a variety of routers based on the Cisco IOS operating system, including Cisco's 800 family of small business VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, plus older 2500 and 2700 Series Routers.

  • Design Firm Internet Colocation Center SoHo, New York Internet Data Center Outsourced IT Support Lower East Side, New York, NYC
  • Consult Network Management Outsourcing
  • Emergency Phone Support Consulting Team Tempe, AZ Microsoft Exchange IT Consulting Group Tempe Goodyear Apache Junction

  • 24-7 Onsite Technical Support Virtual Support Desk
    Service Desk Sharing Network Consultant

    Progent's Microsoft and Cisco authorized Consultants provide several ways to help mid-size and large companies create an efficient and successful in-house Computer Support Help Desk. Progent's help desk consulting services include ROI analysis, process study and enhancement, executive reporting, education of internal staff, and documentation of processes. Progent's Software Selection and Integration Support Services help businesses sift through the numerous top level Help Desk software packages available and determine what products might be excessively expensive, lack critical functions, or align badly with your organization's business goals. Progent also provides short-term staffing for organizations who want to reinforce their in-house Help Desk staff for occasional tasks or to fill in for absent or indisposed workers.

  • Expertise for Network Service Organizations - Norfolk - Transparent Temporary Support Staff Augmentation Norfolk Virginia Beach Consulting Support for Norfolk Network Support Firms

  • Microsoft Exchange Upgrade Consultants
    Microsoft Exchange Upgrade Remote Troubleshooting

    Years of background with Microsoft's Exchange technology makes Progent among the most knowledgeable computer consulting companies in California for integrating messaging solutions based on Microsoft Exchange Server 2000. Progent is skilled in helping small organizations derive the full advantages of Microsoft Exchange Server under typical situations such as upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 mail environment, and outsourcing your Microsoft Exchange Server administration.

  • Harrisburg Work from Home Employees Collaboration Systems Assistance Harrisburg-Hazelton, PA Harrisburg Offsite Workforce Collaboration Systems Consulting Experts Harrisburg-Mechanicsburg, PA
  • Harrisburg, PA Harrisburg Teleworkers Cloud Systems Guidance Telecommuters Assistance in Harrisburg - Cloud Integration Technology Consulting Experts Harrisburg-York, Pennsylvania
  • ProSight Remote Network Management Consulting
  • Immediate Anaheim Crypto-Ransomware Cleanup Anaheim, Orange County Anaheim Crypto Removal Experts Anaheim
  • Irvine-Tustin Small Business Network Consulting Irvine-Orange County Security Consulting Firm
  • Jersey City, Hudson County 24/7/365 Teleworkers Jersey City Consultants - Backup/Restore Technology Consulting and Support Services At Home Workforce Jersey City Consultants - Data Protection Solutions Expertise Jersey City New Jersey
  • Urgent Consultants Ransomware Recovery
  • Juniper SRX Firewall Security Consultancies IT Services Juniper SRX Firewall

  • WatchGuard Firebox M270 Firewall Security Company
    WatchGuard Firebox T55 Firewall Technical Support

    Progent offers consulting expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, configure, and manage a WatchGuard Firewall product that fits your network security requirements and budget. Progent can help you to maintain outdated WatchGuard firewalls or upgrade smoothly to current WatchGuard firewalls.

  • Lakeland Offsite Workforce Network Security Solutions Consulting Services Lakeland, Florida Lakeland Telecommuters Cybersecurity Systems Expertise Lakeland-Plant City

  • Top Rated SharePoint 2019 Workflow Manager Remote Consulting
    Best Remote Support Services SharePoint 2019 Server Farm Design

    Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts can provide affordable remote and on-premises consulting, software development, and technical support services for organizations of all sizes who want to migrate to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist you plan and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud resources into a cohesive intranet system.

  • Largest Wichita Small Business IT Outsourcing Wichita-Sedgwick County Administration
  • Lower Manhattan Work from Home Employees Conferencing Solutions Consulting Experts Downtown Manhattan-Wall Street 24/7 Lower Manhattan At Home Workforce Video Conferencing Systems Consulting Services

  • Services macOS Online
    Specialist macOS Online Troubleshooting

    Progent provides nationwide remote phone support and consulting services for businesses that operate Apple Mac OS X environments or whose information systems feature a combination of Apple macOS and Mac OS X with Microsoft Windows technology. Progent's consultants offer Apple macOS and OS X clients a range of services such as desktop assistance, migration to the current edition of Mac OS X from other earlier editions of Mac, plus help with Apple macOS and OS X applications. Progent can also help you with iPhone and iPad integration and management, or moving to iCloud. Remote network consulting offers optimum leverage for your information technology budget by preserving client productivity and shortening the time billed for computer repair services. Advanced online support technology and experienced technicians and consultants allow Progent to handle the majority of IT issues without squandering time and expense by traveling to your location. In most of cases your IT issues can be dealt with over the phone or through a mix of telephone support and online network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA certified security specialists to assist you with the most difficult system problems.

  • Madison 24-Hour Crypto Recovery Madison 24/7/365 Urgent Madison Ransomware Repair Dane County Wisconsin
  • Michigan Cisco Computer Network Support Firms Cisco Troubleshoot Detroit Michigan
  • Microsoft SQL Server Computer Consultancy Services Fresno California Fresno California Microsoft SQL 2008 Server Consulting
  • Offsite Workforce Consultants near me in Carlsbad - Cloud Technology Expertise Carlsbad-Solana Beach, CA At Home Workers Consulting Services in Carlsbad - Cloud Integration Technology Assistance Carlsbad
  • Ontario Canada Microsoft Expert Integration Windows Server 2003 Toronto, Canada Integration Support Windows 2008 Server
  • Raleigh North Carolina Offsite Workforce Consulting Experts near me in Raleigh - Backup/Restore Systems Assistance Work at Home Employees Raleigh Consulting and Support Services - Backup/Restore Systems Consulting Experts Raleigh Wake Forest Garner Cary
  • Remote Workers Consultants near Waltham - Connectivity Guidance Waltham-Burlington Telecommuters Consultants - Waltham - Set up Consulting
  • ProSight Remote Managed IT Services Consultant
  • Richmond Microsoft Dynamics GP-Great Plains Upgrades Help Contra Costa County California Microsoft Dynamics GP Reseller near Richmond - Implementation Help Richmond
  • SQL 2014 Guru Mission Viejo-Lake Forest SQL Server Consulting Team Mission Viejo
  • San Mateo Immediate Crypto Remediation Consultants San Mateo Locky Ransomware Removal Belmont CA
  • Security Consultancies CISSP Addison-Richardson, TX Cybersecurity Organization Firewall Addison-Carrollton, Texas
  • Small Business Consulting Small Office On-site Support
  • Small Business WAP551 Onsite Technical Support CCIE Certified Small Business WAPs Support and Help
  • Small Office Server Support Cisco Baton Rouge, LA Cisco Networking Consultants Baton Rouge Louisiana

  • Microsoft Certified Partner Online HelpDesk Call Center Consultants
    Open Now Professional Help Desk Process

    The Contact Center support delivery model adopted by Progent's Technical Response Center gives small organizations an affordable alternative to reliance on freelance service individuals by offering broad technical knowledge shared by numerous engineering groups, optional round-the-clock availability of urgent assistance, escalation capability to appropriate engineers for solving the most difficult issues, service consistency and dependability, quick follow-up overseen by seasoned support managers, a choice of convenient mechanisms for initiating support tasks, plus a high level of process transparency enabled by trouble ticket updates and available through a web portal.

  • South Carolina SharePoint Small Business IT Outsourcing SharePoint Small Business Network Consulting Services
  • Support Services SPS 2007 Specialists SharePoint Portal Server
  • Telecommuters Cincinnati Consultants - Video Conferencing Solutions Consulting Cincinnati, Hamilton County Cincinnati Telecommuters Cincinnati Consulting Services - Voice/Video Conferencing Solutions Consulting
  • Temporary IT Staffing for Network Service Organizations Short-Term Staffing Support Consulting Specialist Hampden County Massachusetts
  • Top Quality At Home Workers Yonkers Consulting Services - Endpoint Security Solutions Expertise Westchester County New York Yonkers Work at Home Employees Cybersecurity Systems Expertise Yonkers, NY
  • Tucson Arizona 24-7 Dynamics GP-Great Plains Tucson Premier Partner - Reporting Help MS Dynamics GP-Great Plains Tucson Dealer - Business Intelligence Help Tucson International Airport TUS
  • Windows Server 2016 Outsourced IT Management Services Oklahoma City Oklahoma Windows 2019 Server Consulting Service Oklahoma City Shawnee
  • Work at Home Employees Consultants near me in Manhattan Beach - Management Tools Assistance Manhattan Beach-Gardena, CA Manhattan Beach Work from Home Employees Endpoint Management Systems Consulting Experts Manhattan Beach-Inglewood
  • Work at Home Employees Expertise in Parsippany - Setup Consulting and Support Services Parsippany-Morris Plains, NJ Parsippany Telecommuters Integration Guidance Parsippany-Cedar Knolls, New Jersey

  • © 2002-2020 Progent Corporation. All rights reserved.