Wireless Consulting Services
Providence, Rhode Island Support for BlackBerry
Consulting Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were at one time one of the most successful solutions for achieving mobile access to email, scheduling, web applications, and other vital business data. Progent can provide Providence, Rhode Island businesses the expertise of BlackBerry-premier experts who can help companies to maintain their BlackBerry environments or migrate smoothly to a current smartphone platform.
As the sophistication of small company networks has increased, and as the need for world-class protection, dependability, and disaster recovery has grown to be the norm for organizations of any size, effective deployment and support of BlackBerry technology has grown increasingly difficult. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and corporate databases, small businesses often resort to external support firms who specialize in BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-certified consultants who can assist small businesses to plan, manage, and troubleshoot BlackBerry solutions economically and effectively, eliminating the necessity for an internal BlackBerry solutions specialist and reducing the expense and hassle of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of experience, combined with Progent's efficient online support model, gives small companies a budget-friendly solution for incorporating RIM BlackBerry products seamlessly into their information network.
Progent's consultants can assist your company with SQL Server 2019 integration consulting, SQL Server 2016 management consulting, and Microsoft Exchange setup so that your data and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft technology, set up streamlined management utilities so you can track and control BlackBerry smartphones throughout your business, recommend security policies that make sense for your business, customize wireless applications, and make sure that your network architecture is properly designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be restored rapidly and thoroughly.
New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.
| City | Address | Phone | Link |
| Boston | 201 Washington Street Boston, MA 02108 United States |
(857) 770-0339 | Boston Network Support Services |
| Lawrence | 280 Merrimack St, Ste 315 - Fl 3 Lawrence, MA 01843 United States |
(978) 989-6597 | Lawrence Network Support Services |
| Manchester | 1087 Elm Street, Suite 201 Manchester, NH 03101 United States |
(603) 463-0063 | Manchester Network Support Services |
| Providence | 166 Valley Street Providence, RI 02909 United States |
(401) 354-1881 | Providence Network Support Services |
| Waltham | 303 Wyman Street Waltham, MA 02451 United States |
(617) 581-0770 | Waltham Network Support Services |
Technical Help for BlackBerry Enterprise Server (BES)
RIM's high-end platform for managing large collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated software enables Microsoft Exchange, Lotus Domino, or Novell GroupWise users to transmit and receive messages that are encrypted in transit to ensure maximum data protection. BlackBerry BES Server also simplifies a broad selection of crucial management tasks that span from BlackBerry deployment and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-certified engineers can help you utilize BlackBerry BES Server to perform basic tasks such as:
- Deploy and manage applications
- Schedule smartphone, program, and IT policy updates
- Update BlackBerry device firmware remotely
- Manage client settings with BES Server's extensive selection of IT policies
Progent's BlackBerry-premier engineers can also assist your company to utilize BlackBerry BES Server to implement important procedures not supported by the entry-level BES Server Express. These tasks include:
- Install and manage BlackBerry's fault-tolerant infrastructure using virtual servers
- Deploy BlackBerry smartphones remotely
- Set specialized management roles
- Monitor and analyze the health of your BlackBerry system
Professional RIM BlackBerry Consulting and Technical Support Available Online from Progent
Progent's authorized RIM BlackBerry support specialists are accessible online to provide expert technical help to businesses in the Providence region or anywhere in Rhode Island. Progent's seasoned online consulting team has helped IT organizations solve computer problems and cut IT service expenses in every state in the U.S. and built a substantial base of satisfied clients. (See Progent's customer testimonials.)
Progent offers online help for a wide array of technologies related to RIM BlackBerry products including synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server, and improving wireless security. Important RIM BlackBerry credentials earned by Progent's consulting professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out basic support functions including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters and auto-signature, modifying user accounts, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your company email software. Progent's seasoned service professionals can in addition help your company to troubleshoot a broad array of problems concerning synchronization, device detection, email reconciliation, web access, mobile connectivity, IM, workstation application installation, and BlackBerry Desktop Redirector.
As a leader in providing countrywide remote support for small company networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your mobile technical support expenses low and, by solving issues quickly, improves the output of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can show you how to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical procedures including resolving enterprise activation issues, registering and deleting BlackBerry device users, activating passwords, implementing over-the-air program loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.
Progent's BlackBerry engineers can also assist you to operate administration tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and utilizing wireless LANs for activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES system and assist your company to define and implement sensible security options.
Progent's Microsoft-certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Microsoft Exchange Server infrastructure for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment based on Exchange Server. Progent's BlackBerry consultant offers expertise in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can show you how to add and delete BlackBerry smartphone users on Microsoft Exchange and Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry handhelds and client accounts, archive and manage storage groups, apply permissions, install the MDS and IM, install push and pull access control lists, control Exchange Server data flow, create, update, and apply WLAN and Virtual Private Network configurations, set up SNMP traps, and produce reports based on SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to design, install, validate, repair, and document a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and network needs analysis, solution design, installation strategy and execution, performance tuning, configuration of a fault-tolerant architecture, information backup and business recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational objectives and to design a wireless environment that meets your information technology budget and aligns with your business strategy. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help your organization to determine which administration approach and physical components meet your requirements, and analyze your messaging system configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices concerning options for software editions, processors and mass storage, network architecture, and application configuration.
To maximize system security, Progent's BlackBerry-certified consultant can help your company to choose and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security engineers to perform network-wide security assessment and compliance validation and suggest enhancements to accommodate your BlackBerry environment.
Call or Email Progent to Get Support from a RIM BlackBerry-Certified Expert
If you wish to get in touch with Progent about technical support for BlackBerry wireless technology, phone
An index of content::
Solaris to Windows Upgrade
Migration Consultant Solaris
Progent can help your business to plan and implement a smooth migration from a Sun Solaris-powered information system to a network based on Microsoft Windows and suited for supporting Microsoft's powerful office productivity products, business applications, and developer platforms. Progent's Solaris, Windows and Cisco consultants and software development specialists can show you how to preserve your data and reduce business discontinuity by designing an efficient migration plan that preserves your current assets in Sun Solaris software and technology. UNIX-to-Windows migration consulting expertise offered by Progent include evaluation of existing infrastructure, transition planning and testing, Exchange migration support, information and application software transition, and server and mass storage migration and economization.
Cisco Firepower 4100 Series Firewalls Troubleshooting
24 Hour Cisco Firesight Management Support Services
Cisco's Firepower Next Generation Firewalls deliver a significant performance improvement compared to Cisco's popular ASA 5500-X firewalls and offer unified control of advanced security features like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can assist your organization to design and execute an efficient migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's cloud-based services to build and centrally control IT ecosystems that span local offices, data centers, and cloud resources.
ransomware rebuild Specialist
Largest Conti ransomware hot line Professionals
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to contain the progress of an active ransomware breach. Call 800-462-8800
Consulting Support for Network Service Firms Remote Troubleshooting
After Hours Support for IT Service Providers Online Support Services
Progent's Reseller Program for IT Service Organizations lets you use Progent's information technology engineers while retaining your own service brand as a seamless arm of your IT services team.
Microsoft SQL Server Information Technology Consultants
MCSE Expert Certified SQL 2008 Reporting Services Integration Firm
SQL Server 2005 offers indispensable, familiar tools to IT experts as well as to network users, lessening the complexity of designing, integrating, administering, and accessing company data and analytical programs in environments ranging from handheld devices to corporate information systems. The sophistication and integration demands of Microsoft SQL Server 2005 require an IT consulting firm with hands-on expertise and broad knowledge in planning and building information-based, comprehensive business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft technology, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Exchange 2007 Edge Server Online Support
Exchange 2007 Setup and Support
Progent's Microsoft certified consultants can show you how to define and implement an efficient in-place Microsoft Exchange 2007 upgrade plan that avoids network downtime, reduces long-term support demands, and makes your Exchange Server 2007 easy to manage. For complex multi-server or multi-location upgrades, Progent offers the knowledge and experience to finish your move rapidly and economically. Progent's Exchange Server 2007 help, repair, and consulting offerings include assistance with the integration of third-party enhancements of Exchange Server 2007 that are in keeping with your business needs.
Onsite Technical Support Windows 7 Security
Microsoft Windows 7 Migration Support and Setup
Progent's Microsoft certified consultants offers remote and onsite consulting services to help you to administer, support, and repair PCs based on Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, data and identity protection, disaster recovery, online connectivity, smartphone and tablet management, Wi-Fi network design, and remote network monitoring and alerts.
Security Consulting Symantec Security
Symantec Firewall Cybersecurity Organizations
Progent's Symantec experts can assist you to maintain legacy Symantec firewall and Symantec VPN appliances such as the Raptor and VelociRaptor line or show you how to upgrade to more recent firewall solutions. Progent can also enable you to create and execute a complete security strategy that can include firewall and VPN appliances and utilities, managed security and network defense services, system monitoring products, and formal policies and processes. Progent has the skill to be your one-stop resource for on-going technical support, administration, education, and security expertise.
Palo Alto Networks Panorama Firewall Configure
Palo Alto Networks PAN-OS Cybersecurity Companies
Progent's Palo Alto Networks firewall consultants can show you how to select, configure, and manage Palo Alto Networks firewall appliances to create a modern cybersecurity ecosystem that spans your on-premises and cloud-based assets and guards all users at any location with any endpoint device.
Ekahau On-premises Wi-Fi Site Survey Support
Ekahau Predictive Wi-Fi Site Design IT Services
Progent's Ekahau-certified Wi-Fi consultants can assist you to plan, implement, enhance, manage and troubleshoot a Wi-Fi network optimized for your environment. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF measurement.
Firewall patch management Consult
Cisco switch patch management Consultant Services
Progent's support services for software and firmware patch management provide organizations of all sizes a versatile and affordable alternative for evaluating, validating, scheduling, implementing, and documenting updates to your virtual and physical; servers, endpoints printers and scanners, network infrastructure appliances like switches and Wi-Fi APs, and IoT devices such as sensors and robotics.
Consultants Internal Security Scan
Internal Security Inventory Consultant
Progent has put together two ultra-affordable service packages designed to allow small businesses to receive an objective security evaluation from a premier security engineer. With Progent's External Security Inventory Scan, a security expert runs an extensive examination of your network from outside your firewall to determine potential risks in the security posture you expose to the outside world. With Progent's Internal Security Inventory Checkup, a security expert executes a network scan from an authorized computer inside your company firewall to uncover your exposure to internal threats. The two security inventory services are configured and run from a protected external location.
Top Cybersecurity Team Juniper Junos Management
Juniper Junos J-Web Security Group
Progent's Juniper-certified network engineer can help your company to design and deploy Juniper Firewall and VPN platforms, enhance and troubleshoot your network infrastructure, and migrate efficiently from outdated products to the latest releases. Progent's Junos OS consultants can also provide expertise with Juniper's premier network operating system to enable your business to streamline the administration and improve the security of your Juniper VPN appliances and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you maintain environments that include a combination of Juniper's software platforms.
Hornetsecurity Altaro M365 Teams Chat Backup Consultant
Open Now Computer Consulting Hornetsecurity Altaro 365 Total OneDrive Backup
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored within your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.
Support Outsourcing Excel for Mac
Engineer Word for Mac
Microsoft Office for Mac allows Mac users to run the world's most familiar office productivity programs. Progent's Apple-certified Mac consultants can help you configure Mac Office on a mixed-platform environment combining Apple OS X and Windows-powered platforms so that Mac users can access the new features in Word, Excel, PowerPoint and Entourage in order to share data and network resources with co-workers who use Windows. Progent's consultants have experience with both Mac and Windows platforms and can support networks that mix Apple Macintosh with Microsoft Windows computers with extensive resource sharing, or environments which intentionally restrict collaboration between Mac and Windows users.
Consultants Microsoft Teams dial plans
Microsoft Teams compliance Specialist
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Systems Management Server 2003 IT Consulting
Microsoft SMS Server Setup and Support
Microsoft Systems Management Server 2003 offers added capability for change and configuration management of Windows-based networks through introducing Feature Packs. Feature Packs reduce the net operational expense of managing and configuring software by making it easier to copy system images, control mobile computers, and run management tools. In addition to alerting you about techniques to save management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and implement IT projects involving areas that Feature Packs are intended to streamline. Progent's migration and upgrade services can minimize cost and eliminate business disruption as you transition to new operating systems and applications. Progent's wireless engineers can help you define sensible procedures and policies to manage handheld computers and intelligent mobile phones so your mobile workforce remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security plan that incorporates standards, processes and technologies to keep your IT network protected.
IT Outsourcing Service Provider
Penetration Testing Small Business Network Consulting Group
Progent applies no startup charge and requires no monthly commitment for services delivered during regular business hours. Progent's one-minute granularity avoids big bills for quick solutions so you will not be forced to permit less critical problems to fester.
Ekahau Onsite Wi-Fi Site Survey Remote Troubleshooting
Open Now IT Consultants Ekahau Wi-Fi Site Survey and Design
Progent's Ekahau-certified Wi-Fi consultants can help you to plan, deploy, optimize, manage and debug a Wi-Fi solution adapted to your building. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF measurement.
Solaris with Windows Consulting Services
Microsoft Certified Partner Windows and UNIX Specialist
Progent can help you to plan and execute an efficient migration from a UNIX-powered information system to a network based on Windows and suited for running Microsoft's powerful office productivity products, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and software development experts can help you preserve your information and reduce business discontinuity by developing an efficient migration plan that preserves your current investments in UNIX application and infrastructure. UNIX-to-Windows transition support expertise offered by Progent include analysis of existing environment, transition strategy and testing, Exchange migration expertise, information and application software transition, and server and storage system transition and economization.
Award Winning Consultant Lync Server 2013 and Active Directory
Consult Lync Server 2013 disaster recovery
Lync Server 2013, rebranded Skype for Business, enables organizations of any size to create a centrally managed and secure communications environment that supports the modern Bring-Your-Own-Device computing style with instant messaging, presence, audio/video and web meetings with application sharing and whiteboard, as well as IP-based and PSTN telephony enabled for a broad assortment of desktop and handheld devices. Progent's certified Lync Server 2013 experts and network architects can assist you to assess the advantages of Lync Server 2013, create an in-house, cloud-based (via Microsoft Lync Online) or mixed topology appropriate for your present and future plans, deploy Lync 2013 in a way that expedites your return on investment, and provide live webinar and on-premises training to your management team and end users. Progent offers expertise in critical components of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can assist you to integrate Lync 2013 with popular Microsoft 365 apps including Outlook clients and PowerPoint.
24/7/365 Setup and Support macOS VoIP
Mac VoIP Online Help
Progent's Apple Mac networking engineers can help you with a wide range of system infrastructure areas including network architecture, off-site and mobile connectivity, internetwork compatibility, protection, and new technologies including Voice over IP and high-speed wireless connectivity. For business networks based solely on Apple Mac OS X or for environments that use a mix of Mac, Linux and Windows powered servers and workstations, Progent has the knowledge and size to deal with the complexity of designing, configuring, and maintaining a system infrastructure that is robust, secure, productive and aligned with your corporate objectives. Progent can show you how to deploy Apple's Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage products, and Xsan SAN systems. Progent can also give you access to certified experts to help you with Cisco routers and switches.
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