Mobile Support
Providence, Rhode Island Support for BlackBerry
Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were once among the most successful products for achieving mobile connectivity to messaging, scheduling, web applications, and other critical business information. Progent can provide Providence, Rhode Island companies the expertise of BlackBerry-premier experts who can help organizations to manage existing BlackBerry deployments or transition smoothly to a current smartphone platform.
As the complexity of small company networks has increased, and as the need for world-class protection, dependability, and recoverability has become the standard for businesses regardless of size, successful deployment and support of RIM BlackBerry technology has grown increasingly difficult. To deal with issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and company databases, small organizations frequently resort to outside consulting firms who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-premier engineers who can help small organizations to plan, administer, and troubleshoot BlackBerry solutions affordably and efficiently, doing away with the need for an in-house BlackBerry solutions specialist and reducing the expense and stress of maintaining mobile work groups. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of experience, coupled with Progent's efficient online service delivery model, provides small companies a budget-friendly alternative for integrating BlackBerry products productively into their IT system.
Progent's experts can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and messaging infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft software, set up streamlined administration tools to help you track and support BlackBerry smartphones throughout your company, define security policies that make sense for your company, customize wireless software, and ensure that your network architecture is appropriately designed to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your scheduled backup procedures in order that it can be restored quickly and safely.
New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.
| City | Address | Phone | Link |
| Boston | 201 Washington Street Boston, MA 02108 |
857-770-0339 | Boston Network Support Services |
| Lawrence | 280 Merrimack St, Ste 315 - Fl 3 Lawrence, MA 01843 |
978-989-6597 | Lawrence Network Support Services |
| Manchester | 1087 Elm Street, Suite 201 Manchester, NH 03101 |
603-463-0063 | Manchester Network Support Services |
| Providence | 166 Valley Street Providence, RI 02909 |
401-354-1881 | Providence Network Support Services |
| Waltham | 303 Wyman Street Waltham, MA 02451 |
617-581-0770 | Waltham Network Support Services |
Consulting and Technical Support for BlackBerry Enterprise Server (BES)
Research in Motion's high-end solution for administering large groups of BlackBerry devices is the BlackBerry BES Server. This powerful tool allows Exchange, Domino, or Novell GroupWise users to transmit and receive messages that are encrypted during transit to ensure optimum security. BlackBerry BES Server also simplifies a wide variety of critical management tasks ranging from smartphone configuration and updates to mobile security and fault tolerance.
Progent's BlackBerry-premier consultants can help you utilize BlackBerry BES Server to perform routine tasks like:
- Deploy and manage applications
- Plan smartphone, application, and IT policy updates
- Update BlackBerry smartphone firmware wirelessly
- Control client configurations with BES Server's extensive library of policies
Progent's BlackBerry-premier engineers can also help your company to use BlackBerry BES Server to implement key tasks not supported by the less advanced BlackBerry BES Server Express. These procedures include:
- Install and support BlackBerry's high-availability architecture based on virtual servers
- Deploy BlackBerry devices remotely
- Set custom administration roles
- Automatically track and report on the health of your BlackBerry solution
Expert BlackBerry Consulting and Technical Support Available Remotely from Progent
Progent's authorized BlackBerry support specialists are available by phone to provide prompt technical help to businesses in the Providence area or throughout the state of Rhode Island. Progent's seasoned remote technical support experts have helped IT organizations solve computer problems and reduce IT service costs in each state in the United States and established a substantial base of loyal customers. (See Progent's customer testimonials.)
Progent can provide remote assistance for a wide array of technologies related to RIM BlackBerry software and devices such as wireless synchronization, integration with Microsoft Exchange, setting up BlackBerry Enterprise Server (BES), and improving wireless security. Major BlackBerry credentials earned by Progent's consulting experts include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified expert can help you to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical tasks such as resolving enterprise activation problems, registering and removing BlackBerry device clients, activating passwords, configuring wireless software loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry consultants can also assist you to use administration tools like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and using WiFi for activation. Also, Progent can explain the role of operational policies in the BlackBerry Enterprise system and assist you to select and install sensible security options.
Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Microsoft Exchange infrastructure for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the latest edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry-certified consultant has expertise in key technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to install and remove BlackBerry smartphone clients on Microsoft Exchange and Windows Active Directory, set up, monitor, and manage BlackBerry BES Server, administer BlackBerry devices and user accounts, archive and manage storage groups, configure permissions, set up the MDS and IM, implement push and pull access control lists, manage Microsoft Exchange Server data flow, generate, edit, and apply WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate management reports to summarize SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of settings such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to design, install, validate, repair, and produce documentation for a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and technology needs analysis, system architecture, installation planning and implementation, performance optimization, design of a high-availability architecture, data backup and business recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to design a wireless system that meets your IT budget and supports your business plans. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to support a BlackBerry Enterprise Server, assist you to decide which administration approach and hardware products match your requirements, and evaluate your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions about options for software editions, processors and mass storage, network topology, and application configuration.
To optimize system security, Progent's BlackBerry expert can help your company to choose and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security engineers to perform company-wide security assessment and compliance testing and recommend improvements to account for your BlackBerry solution.
Contact Progent to Get Assistance from a RIM BlackBerry-Qualified Consultant
To contact Progent about technical expertise for BlackBerry wireless integration, call
An index of content::
Small Business WAP561 Integration Support
Small Business WAP121 Support Services
Progent's Cisco-certified wireless technology consultants can help you to configure, administer, and troubleshoot Cisco Small Business 100/300/500 Wi-Fi APs.
After Hours Troubleshooting Meraki Switch and AP
Consulting Meraki Switch
Cisco's Meraki MS family of access and aggregation switches are intended for sites that go from small branches to campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective online expertise to assist you to design and implement an efficient network architecture based on Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-based management tools, define policies to ensure security and compliance, develop and validate a disaster preparedness plan, and resolve issues related to any aspect of your Meraki ecosystem. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to build a unified networking solution.
Coder MySQL RDBMS
Upgrade Help MySQL database
Progent offers cost-effective online access to an Oracle-certified MySQL RDBMS administrator or application developer and can help businesses of all sizes to configure and support MySQL within a robust IT infrastructure that offers high levels of performance, expandability, and protection. Progent also has proven skill helping businesses migrate databases from Oracle to MySQL.
Microsoft Windows Server 2012 R2 Essentials Consulting
Windows Server Essentials and Exchange Consult
Microsoft Windows Server Essentials is an affordable, entry-level platform that enables small businesses to make the move from the older stand-alone on-premises datacenter to the modern hybrid computing paradigm that includes local and cloud-based software and infrastructure. Progent's consultants offer budget-friendly online consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can assist you to evaluate the potential business advantages of moving to Windows Server Essentials and adopting a hybrid on-premises/cloud-based design for your network environment. Progent can provide comprehensive project management to help you plan and carry out an efficient migration to Windows Server Essentials, Microsoft Office 365, and other Microsoft Online platforms and services. Progent also offers as-needed consulting, technical support, and training.
Biggest Integration Support SCCM 2016 Patch Management
SCCM 2016 Endpoint Protection Consulting Services
System Center Configuration Manager 2016 automates software deployment at scale, centralizes security and compliance settings management, inventories network assets, protects against corporate data leakage, provides network health monitoring, enables safe self service, and delivers a common point of control for managing mixed-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud experts can assist your organization with any facet of planning, installing, operating and repairing a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid environments.
Remote Support Remote Access
Support Services Cisco RADIUS Security
Cisco's network security and remote access technology for small companies offer a complete range of manageable security products to help safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection devices and VPN appliances. Progent's expert staff of consultants includes experienced specialists with Cisco CCIE and CCNP qualifications who can assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security solutions that align most closely with your company goals.
Offsite Automated Backup Services Engineers
Offsite Managed Backup and Recovery Services Consulting Services
ProSight Data Protection Services offer small and medium-sized businesses a low cost end-to-end service for secure backup/disaster recovery (BDR). For a fixed monthly cost, ProSight DPS automates and monitors your backup processes and allows rapid restoration of critical data, apps and VMs that have become unavailable or damaged as a result of hardware breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery specialists can provide advanced expertise to configure ProSight DPS to to comply with regulatory standards such as HIPPA, FINRA, and PCI and, whenever needed, can assist you to restore your critical data.
Network Consultant XenServer
Engineer Citrix Virtualization
Progent's Citrix-accredited engineers can help you to understand the strategic benefits of XenServer as well as additional Citrix products, and can assist you to design, validate, implement, troubleshoot, and support a Citrix XenServer installation. Progent can also analyze your current XenServer environment and show you how to optimize consolidation, responsiveness, protection, uptime, and disaster recovery.
Engineer Microsoft Firewall
ISA Server Technology Consulting
Progent's certified ISA Server consultants have long backgrounds with Internet Security and Acceleration Server developing ISA Server-based security installations for information systems with multiple sites, remote users, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants can assist your company in designing and implementing an installation of ISA Server 2000 or ISA Server 2004 that meets your network protection needs without adversely limiting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later versions of Internet Security and Acceleration Server.
Monitoring and Reporting Onsite Technical Support
Support and Help MOM 2007
Remote continuous network monitoring, proactive alarms, and periodic analytical reporting are vital to preserving the proper operation of your IT system and avoiding unnecessary and costly disruptions. Remote Monitoring and Management solutions have progressed to the point that businesses of all sizes can get a degree of network stability that was once reserved for enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options delivered as economical service packages designed to assist you to identify and fix a most network problems before they can hurt productivity.
24-Hour Setup Kansas
Rhode Island Small Business Computer Consulting Firms
If your company does not require urgent online support but expects to require technical services with your network in the near future, you can conserve time and money and ensure that the appropriate expertise will be ready when you require it by getting in touch with a Progent sales agent and registering as a client. For more information, phone 800-993-9400 or email information@progent.com.
Intune Mobile Device Management Small Business Network Consulting
Configure Microsoft Intune
Progent's network engineers can assist you to automate desktop PC software update management by delivering expertise with administration solutions that include Configuration Manager, SMS 2003, and Windows Server Update Services (WSUS).
Urgent Office 365 Security Technology Consulting
Office 365 Migratione Computer Consultancy Firm
Progent's Office and Office 365 consultants can help companies of any size to incorporate Office desktop and Office 365 apps such as Office Excel, Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a cohesive productivity solution that offers quick return on investment and promotes improved business results. Progent can assist you to interface Office or Office 365 applications with one another and with other key Microsoft technologies such as SharePoint, Exchange Server and Microsoft SQL Server running on-premises or in the cloud. Progent's consultants can also assist you to fix compatibility issues between different releases of Office and offers live online instruction to individual users and teams.
Small Office Network Engineer
Small Business IT Consultants
If you have a company network with 10 to 50 network clients, Progent's network outsourcing services free your organization from dependence on an individual independent service provider while giving you cost-effective and dependable access to enterprise-class technical support. By delivering IT consulting service when you need it, providing specialized expertise for critical technologies, delivering unique support such as automated network monitoring, and billing only for services you use, Progent gives you an economical way for optimizing the productivity and profitability of your small business information system. Progent is the intelligent way for small organizations to create and support a robust and safe information system and to have quick access to the experienced support typically available only to businesses who can afford a sizeable internal IT organization.
At Home Workforce Data Protection Configuration
Teleworker Data Protection Online Troubleshooting
Progent can assist small and mid-size businesses to design, deploy, test and troubleshoot backup solutions required for offsite workers.
High Availability Server Clustering Online Support
High Availability Server Clustering Consultants
Progent provides Windows Cluster Server support to help your organization utilize fault-tolerant server clusters designed to deliver 100% uptime. Windows cluster servers for fault-tolerant systems include Windows Cluster Server, SQL Server Cluster, and Microsoft Exchange Server Cluster. By showing you how too create non-stop server clustering environments around Microsoft Windows Server Cluster 2003, Progent’s Certified Windows professionals make sure that your non-stop server clusters are set up to maximize the business advantage of your computer network.
Remote Support ISA 2004 Standard Edition Server
ISA 2004 Server Network Engineer
Progent's certified ISA Server consulting experts have extensive backgrounds developing corporate security designs for information systems with multiple sites, mobile users, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size business plan and implement an installation of Microsoft ISA Server 2004 that supports your IT protection needs without limiting your productivity.
Immediate Wi-Fi Network Support and Setup
Online Support Wireless LAN
Progent can show you how to design, configure, manage, and repair a viable Wireless network architecture, recommend sensible products, and configure access points, bridges, radio antennas, wireless controllers, and various wireless products. Progent can also help you put together a complete wireless network security strategy that is well aligned with the security strategy for your overall corporate network.
Whitepapers IT Co-sourcing
IT Co-sourcing Whitepapers
Progent’s IT outsourcing services offer affordable computer consulting for medium-size organizations. Whether it includes planning system architecture, setting up an in-house Help Desk or using an outside one, deploying an updated e-mail system, monitoring your network, or creating a web-based eCommerce application, outsourcing your IT engineering services can smooth out expenses and eliminate risks, allowing IT support budgets to grow in a more moderate and controlled manner than is feasible by amassing a large, all-purpose in-house IT organization. Progent’s Outsourcing White Paper and flyers show how Progent can help you build a protected and highly available system foundation for your critical Windows-based business software including Windows 2008, Microsoft Exchange Server, and SQL Server 2008.
WatchGuard Firebox M570 Firewall Security Consultancy
WatchGuard Firebox M370 Firewall Testing
Progent offers consulting services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and maintain a WatchGuard Firewall/VPN appliance that fits your network security needs and budget. Progent can help you to maintain outdated WatchGuard firewalls or upgrade efficiently to modern WatchGuard firewalls.
SQL Server Replication Consulting Services
MS SQL Server Programmer
Microsoft SQL Server 2005 offers indispensable, familiar tools to IT experts as well as to information workers, lessening the difficulty of designing, deploying, managing, and accessing company data and database programs in environments ranging from mobile devices to enterprise data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for a network consulting firm with real-world experience and broad knowledge in planning and building information-based, end-to-end business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Engineer Private Clouds for Small Businesses
Private Cloud Hosting Consulting
Progent’s private cloud hosting allows small and midsize businesses to run mission-critical applications such as Microsoft SQL and Exchange Server from a secure Tier III data center facility on fault-tolerant equipment with geographically separate data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup replication and restoration. Smaller organizations can take advantage of Progent’s private cloud hosting service to eliminate major investments in the purchase, upkeep, and management of network equipment and facilities while achieving world-class levels of system availability and physical security.
Small Business Small Business Network Consulting Company
Small Business Network Solutions
Progent offers businesses of any size enterprise-class IT remote or in-person consulting for information systems powered by Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier IT consulting experts also offer security consulting for businesses ranging from the small office to the global enterprise.
Herakles/QTS Test Lab Specialist
Project Management Test Lab Specialist
Progent's Test and Training Lab located at the QTS Colocation Center can be used for piloting line-of-business applications, creating efficient migration procedures, assessing and optimizing performance, designing or verifying disaster recovery strategies, mitigating compatibility issues, and building training environments for new products and technologies. For Progent clients without adequate in-house resources to assemble effective pilot environments, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping critical IT initiatives on schedule.
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