Mobile Consulting Services
Providence, Rhode Island Consulting and Tech Support for BlackBerry
Consulting and Technical Support Services for BlackBerry Environments
BlackBerry mobile PDAs were at one time among the most popular products for achieving mobile access to email, calendars, web-based applications, and other critical business information. Progent can provide Providence, Rhode Island companies the services of BlackBerry-certified professionals who can assist businesses to maintain existing BlackBerry environments or migrate efficiently to a more popular smartphone platform.
As the complexity of small business IT technology has expanded, and as the demand for world-class protection, dependability, and disaster recovery has grown to be the norm for companies of any size, successful deployment and support of RIM BlackBerry technology has become more difficult. To address issues such as security, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and company databases, small businesses often turn to external consulting firms who offer expertise in RIM BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to plan, administer, and troubleshoot BlackBerry-based solutions economically and efficiently, eliminating the requirement for an in-house BlackBerry solutions expert and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This range of experience, coupled with Progent's efficient online service delivery model, provides small companies an affordable solution for incorporating RIM BlackBerry products productively into their information system.
Progent's experts can assist your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and messaging systems work optimally with BlackBerry BES Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft technology, set up easy-to-use administration tools to enable you to monitor and support BlackBerry devices across your company, recommend security policies that make sense for your company, customize mobile software, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be restored quickly and safely.
New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.
| City | Address | Phone | Link |
| Boston | 201 Washington Street Boston, MA 02108 United States |
(857) 770-0339 | Boston Network Support Services |
| Lawrence | 280 Merrimack St, Ste 315 - Fl 3 Lawrence, MA 01843 United States |
(978) 989-6597 | Lawrence Network Support Services |
| Manchester | 1087 Elm Street, Suite 201 Manchester, NH 03101 United States |
(603) 463-0063 | Manchester Network Support Services |
| Providence | 166 Valley Street Providence, RI 02909 United States |
(401) 354-1881 | Providence Network Support Services |
| Waltham | 303 Wyman Street Waltham, MA 02451 United States |
(617) 581-0770 | Waltham Network Support Services |
Consulting and Technical Help for BlackBerry BES Server
RIM's high-end platform for managing big collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated software allows Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise users to transmit and receive emails that stay encrypted during transit to ensure optimum data protection. BlackBerry Enterprise Server also simplifies a wide variety of key management tasks that span from BlackBerry configuration and updates to wireless security and high availability.
Progent's BlackBerry-premier consultants can help you utilize BlackBerry BES Server to do basic jobs like:
- Deploy and manage applications
- Schedule smartphone, application, and IT policy updates
- Upgrade BlackBerry smartphone firmware wirelessly
- Manage user and group configurations with BES Server's extensive library of IT policies
Progent's BlackBerry-premier consultants can also help you to use BlackBerry Enterprise Server to perform key procedures not supported by the less advanced BlackBerry Enterprise Server Express. These procedures include:
- Configure and support BlackBerry's high-availability architecture using VMware
- Deploy BlackBerry devices wirelessly
- Establish custom administration roles
- Monitor and report on the integrity of your solution
Some Ways That Progent Can Assist Your Business to Manage and Support Your BlackBerry Environment
Progent can deliver a seasoned engineer who has been awarded certifications from RIM in all key facets of BlackBerry integration. Progent's BlackBerry consulting services span areas from resolving synchronization issues to designing wireless productivity solutions built around BlackBerry Enterprise Server. These BlackBerry credentials and their associated skill sets include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant has expertise in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to install and remove BlackBerry device clients on Exchange and Windows Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry smartphones and client accounts, archive and maintain storage groups, apply permissions, set up the MDS and Instant Messaging, implement access control lists, manage Microsoft Exchange Server data flow, create, update, and apply wireless LAN and VPN configuration sets, set up SNMP traps, and generate reports based on SNMP data.
Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of environments such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, install, test, repair, and produce documentation for a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and network needs analysis, solution design, deployment strategy and implementation, performance tuning, configuration of a fault-tolerant architecture, information backup and business recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical objectives and to design a wireless solution that fits within your IT budget and supports your business strategy. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to accommodate a BlackBerry Enterprise Server, help your organization to decide which administration model and physical components match your needs, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart decisions about alternatives for software editions, processors and storage, network design, and application configuration.
To optimize network security, Progent's BlackBerry consultant can help your company to choose and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security specialists to perform network-wide security assessment and compliance testing and suggest enhancements to support your BlackBerry solution.
Call or Email Progent for Help from a RIM BlackBerry-Certified Specialist
If you wish to get in touch with Progent about technical assistance for BlackBerry wireless integration, phone
An index of content::
Wireless Bridge Online Technical Support
Cisco Aironet Integration
Progent's Wireless Consulting Services offer a convenient, affordable way for businesses of all sizes to deploy, manage and troubleshoot advanced wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to design and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Consulting Services VPN Routers
ASR 1000 Router Integration Services
Cisco has developed a full array of routers that includes appliances designed to provide the security, bandwidth, and availability required by organizations from small offices to worldwide enterprises. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and system uptime. Progent can show you how to choose and integrate Cisco routers to establish a reliable infrastructure for your IT system and to make it easy to grow as you support new users, start new offices, install new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent offers expertise in a variety of routers powered by the Cisco IOS platform, such as Cisco's 800 family of small business routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Routers.
IPsec VPN Security Consultancies
Computer Security IPsec VPN
Progent provides small and mid-size businesses expert support for Intrusion Protection products and IPsec VPN technology from major firewall and Virtual Private Network security companies such as Check Point Software, Juniper, and Symantec. Progent can show you how to create a detailed security plan and choose the right products from a variety of vendors to support your security goals while staying within your spending limits.
After Hours MRP Integration
MRP Reports
Progent can give you access to experts who can modify your Microsoft Dynamics ERP, MRP, and accounting system packages to suit your specific company requirements. Progent’s Microsoft-certified consultants offer experience in Microsoft Dynamics AX ERP Software, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also offers custom e-Commerce consulting services for safe, company-wide resource sharing plus interfacing with CRM applications.
Support and Integration Microsoft Operations Manager
Biggest Engineer System Center MOM
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, implementing, optimizing and repairing Microsoft SCOM solutions and can provide companies of all sizes expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to plan a topology for SCOM 2012 servers that delivers the performance and availability needed to monitor your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or onsite technical support to help you to remediate serious issues detected by Microsoft SCOM 2012.
Network Consultants Windows 2000 Server
Consulting Windows 2000
Progent's certified Windows 2000 consulting staff can help you optimize the capability of your existing Windows 2000 Servers and can simplify system management, provide tech support and repair, and enhance security. Progent can also help you design, justify, and implement a plan to upgrade from Microsoft Windows Server 2K to Windows 2003 Server. Progent is experienced in designing test programs to eliminate the obstacles involved with migrating to Windows Server 2003 by uncovering possible hardware and application compatibility issues.
ProSight Private Cloud Services Engineer
Private Clouds for Small Businesses Consult
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small organization's production servers in an environment that delivers the maximum degree of dependability and scalability and is also simple to transfer to another host. ProSight Virtual Hosting and management options are built upon proven virtualization platforms that allow small companies with mixed- platform IT systems to economize dramatically on the expense of capital equipment, infrastructure support, and IT management while achieving world-class fault tolerance and an unprecedented level of vendor flexibility.
Hybrid cloud Technology Professional
Microsoft Azure hybrid cloud integration Consulting Services
Progent offers expert online support services to help businesses connect their information networks with leading public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to design and administer hybrid ecosystems that can include Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid network models that combine local resources along with public clouds. To assist you to integrate public clouds with networks, Progent offers a range of cloud migration support services that include Azure hybrid cloud design and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of experience providing advanced consulting support remotely, and Progent can help you complete your cloud migration initiatives on schedule and within your budget.
Apple OS X Network Consultant
OS X Support and Integration
Progent's consultants offer Mac users a range of services including desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows environments, Microsoft Entourage and email expertise, security services, and one-on-one education. Progent can assist clients to upgrade to macOS from Mac OS X or earlier versions of OS X and Progent can provide help with Apple macOS and Mac OS X application software. Progent can also assist your business with Apple iPhone support and iPad management, or migrating to Apple's iCloud services. For computer networks based exclusively on macOS or OS X or for systems with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of designing, integrating and supporting a network infrastructure that is available, safe, fast and aligned with your company's business goals.
Citrix HDX IT Services
Specialist Citrix desktop virtualization
For desktop virtualization, Progent offers the expertise of a Citrix-certified XenDesktop expert who can help you to plan a XenDesktop environment that improves the business value of your IT system; integrate XenDesktop technology with your servers, user devices, and peripherals; upgrade your existing virtual desktop software to current versions of XenDesktop; and provide comprehensive online troubleshooting. Progent can also train your IT staff to adhere to industry leading practices to maintain your XenDesktop solution effectively.
Help and Support Shared Help Desk Ticketing
Call Center Sharing Integration Services
Progent provides three essential kinds of Call Center support including Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft professionals gives your clients convenient access to a dependable technical resource with extensive experience delivering phone support and remote access troubleshooting for IT systems based on Microsoft products. Progent's focus is on giving the support Help Desk a positive image as a solid contributor to business productivity. Progent's goal is to fix rather than merely record problems.
Lync Server 2013 disaster recovery Specialist
Lync Server 2013 and Android Engineers
Microsoft Lync 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network (PSTN) voice communication. Microsoft Lync 2010 can extend the functionality of Microsoft Exchange Server, SharePoint Server and Office desktop or cloud-based Office 365 and simplify administration through integration with Windows AD. Lync 2010 can also reduce capital and operational costs by doing away with Voice-over-IP hardware and subscription fees, PBX systems, or legacy teleconferencing technology. Progent's certified unified communications experts offer remote and on-premises support services to help your company to maintain and repair your existing Lync 2010 deployment or assess the benefits of migrating from Lync to Skype for Business, which is the renamed and revamped release of the product family. Progent can also help your organization to design and execute a smooth Skype for Business migration.
Microsoft Exchange Server 2016 Upgrade Support and Integration
Exchange 2016 Migration Consultant Services
Progent can assist your business in all facets of your upgrade to Exchange 2016 such as designing high availability (HA) architecture for a local, cloud-based or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; specifying storage requirements for your virtual machines, databases and log files; configuring hardware load balancing for fault-tolerant client access services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Home Based Microsoft Certified Openings
Home Based Cisco Consulting Jobs
Progent is convinced that a carefully architected and executed network can be a crucial factor for accelerating any company's success, and Progent applies this philosophy in our corporate network infrastructure. We have created a zero-downtime virtual office infrastructure that allows Progent's in-house consultants and certified contractors to deliver rapid and efficient support, cooperate closely on sophisticated jobs, and experience professional and personal maturity from acting as a member of a dynamic business culture of personal drive and independence.
System Center 2016 Endpoint Protection Remote Technical Support
System Center 2016 Security Remote Consulting
Small to mid-sized businesses can now enjoy all the advantages of Operations Manager 2007 and in addition have quick access to Progent’s Microsoft Certified IT support professionals. With Progent's affordably priced IT support programs, small and midsize businesses can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small company information systems world-class reliability, security, and performance.
System Center 2016 Security Troubleshooting
System Center 2016 Security and Compliance Network Consulting
Progent's Microsoft-certified consulting experts have over a decade of background designing, deploying, optimizing and fixing System Center Operations Manager solutions and can provide companies of any size expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your IT resources effectively, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent can also assist you to import and customize SCOM 2012 management packs based on leading practices for monitoring network infrastructure and Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast remote or on-premises troubleshooting to assist you to fix critical problems detected by System Center 2012 Operations Manager.
24-7 Nagios On-site Technical Support
MRTG for Linux Engineers
Nagios and MRTG are useful, free monitoring tools that operate on the Linux OS and can be used to monitor UNIX environments, Microsoft Windows systems, or multi-OS systems where the Linux OS and MS Windows run side by side. Nagios lets network managers to monitor network services including SMTP, HTTP, SSH, and NNTP. MRTG lets you graph the traffic in and out of SNMP-enabled network appliances such as servers, routers, and switches. Progent's system monitoring experts can assist you to utilize both these tools to streamline and repair your network.
Professionals Email Allow Lists
Largest Email Polymorphic Virus Protection Consult
Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to deliver web-based management and world-class security for your inbound and outbound email. The powerful structure of Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a deeper layer of analysis for inbound email. For outbound email, the onsite gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite gateway can also assist Exchange Server to track and protect internal email traffic that stays within your corporate firewall.
Microsoft Office Design Company
Microsoft Office System Server Installation
Progent's pricing policy is to charge for remote service and on-site visits per minute. Consequently, you are invoiced only for delivered support. Progent does not demand a higher rate for after-hours or emergency support, and inside California or in areas where Progent offers on-site service, Progent does not charge for travel time except for emergency support where on-site work is less than four hours. Also, Progent applies no service activation fee and requires no retainer for services delivered during normal working hours. Many service organizations impose substantial minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity avoids big bills for quick repairs so you will not be tempted to permit less critical problems to fester.
Service Reporting Technical Consultant
Microsoft and Cisco Service Reporting Network Engineer
Progent uses a sophisticated service reporting system that stores and formats detailed documentation for all billed services. Unlike many freelance consultants or local service firms who provide scant documentation or details of tasks done, every service delivered by Progent is accompanied by full documentation. Each Progent consultant has access to the support documentation sent by each staff member to each customer. The discipline of detailing and archiving support records results in more effective support and eliminates a slew of common misfortunes such as when a service customer is virtually held hostage to a consultant who refuses to let go of the keys to the kingdom.
Remote Microsoft SQL 2008 Troubleshooting
Microsoft SQL Server 2008 IT Services
Microsoft SQL Server 2008 delivers powerful, familiar tools to computer experts and information workers, reducing the complexity of designing, integrating, managing, and accessing company information and analytical programs on platforms ranging from handheld devices to enterprise information networks. The complexity and integration requirements of Microsoft SQL Server 2008 require a network consultant with hands-on expertise and broad knowledge in designing and building information-based, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.
WatchGuard Firebox T15 Firewall Information systems Security Outsourcing
WatchGuard XTM Firewall Security Evaluation
Progent offers support expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and manage a WatchGuard Firewall/VPN appliance that fits your network security needs and budget. Progent can help you to manage legacy WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewalls.
Cisco Experts wireless IP phone integration Online Technical Support
wireless VoIP phone integration Online Troubleshooting
Cisco's wireless VoIP phones are industrial-grade Wi-Fi handsets designed for workers who are on the move within office, warehouse, health-care or other venues where management wants user endpoints that provide more control, security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) style of mobile collaboration. Successful integration of Cisco's wireless VoIP phones typically requires that you configure and optimize many key pieces of your Wi-Fi environment such as wireless access points, switches, wireless LAN controllers, and management tools. Progent's certified experts offer remote and onsite assistance to help you build and manage a Cisco wireless VoIP phone deployment by delivering services that range from troubleshooting the set up of a wireless VoIP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for updating the wireless infrastructure of an entire campus.
Consultant Services CRISC Certified Risk and Information Systems Control
Technology Professional CRISC Risk and Information Systems Control
Progent can provide the services of a CRISC-certified risk management expert to help your company to plan and deploy an enterprise risk management (ERM) strategy following leading practices promoted by CRISC and geared to align with your company's risk tolerance, business objectives, and IT budget.
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