Consulting Support Services for BlackBerry Technology
BlackBerry ConsultantsBlackBerry mobile smartphones were at one time one of the most successful products for maintaining mobile access to messaging, scheduling, web programs, and other critical business information. Progent offers Providence, Rhode Island businesses the expertise of BlackBerry-certified professionals who can assist organizations to maintain their BlackBerry deployments or migrate smoothly to a more popular mobile solution.

As the complexity of small company networks has expanded, and as the need for world-class security, dependability, and disaster recovery has become the norm for businesses of any size, effective integration and maintenance of BlackBerry solutions has become increasingly challenging. To handle areas such as security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging systems and company databases, small businesses frequently turn to external consulting professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to plan, manage, and repair BlackBerry environments affordably and effectively, dispensing with the necessity for an in-house BlackBerry solutions expert and lowering the expense and stress of maintaining mobile workers. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of knowledge, combined with Progent's efficient remote support capabilities, provides small companies an affordable alternative for incorporating RIM BlackBerry products productively into their information network.

Progent's consultants can assist your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange setup so that your data and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to enable you to track and control BlackBerry devices throughout your business, define security policies that are right for your company, develop custom wireless software, and ensure that your IT network infrastructure is properly configured to handle your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your regular backup processes in order that it can be restored rapidly and safely.

New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.

Onsite IT Consulting
Progent locations in New England

City Address Phone Link
Boston 201 Washington Street
Boston, MA 02108
(857) 770-0339 Boston Network Support Services
Lawrence 280 Merrimack St, Ste 315 - Fl 3
Lawrence, MA 01843
(978) 989-6597 Lawrence Network Support Services
Manchester 1087 Elm Street, Suite 201
Manchester, NH 03101
(603) 463-0063 Manchester Network Support Services
Providence 166 Valley Street
Providence, RI 02909
(401) 354-1881 Providence Network Support Services
Waltham 303 Wyman Street
Waltham, MA 02451
(617) 581-0770 Waltham Network Support Services


BlackBerry Enterprise Server Technical Help
The BlackBerry Enterprise Server (BES) gives businesses a centralized and secure mechanism for incorporating BlackBerry smartphones into their messaging, groupware, and software application environment. BlackBerry Enterprise Server allows mobile BlackBerry users to access Microsoft Exchange, Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with workstations to ensure consistent information for collaborative programs such a schedules, address books, tasks, instant messaging, and specialized business software. Due to BlackBerry Enterprise Server support for Exchange, mobile workers carrying BlackBerry smartphones have effortless connectivity with Exchange email as well as to instant messaging-aware software through Microsoft Live Communications Server and Lync Server 2010 integration.

BlackBerry BES Server Support

Progent's BlackBerry-premier consultants can show you how to design, implement, and maintain BlackBerry BES Server so you can optimize the productivity of BlackBerry clients, simplify the administration of a BlackBerry environment, and reduce the expense of maintaining mobile workers.

Professional BlackBerry Consulting and Technical Services Available Remotely from Progent
Progent's certified RIM BlackBerry support specialists are accessible by phone to provide expert assistance to companies in the Providence region or throughout Rhode Island. Progent's experienced remote technical support experts have helped IT organizations solve computer issues and cut support expenses in every state in the United States and established a substantial base of loyal customers. (See Progent's client testimonials.)

Progent can provide remote help for a broad array of technologies associated with BlackBerry software and devices including synchronization, configuration with Exchange, setting up BlackBerry BES Server, and strengthening mobile security. Major BlackBerry credentials awarded to Progent's support experts include:

BlackBerry Certified Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Support Specialist can assist you to carry out basic technical functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate email solution. Progent's certified service professionals can in addition assist you to resolve a broad range of issues concerning synchronization, handset detection, email consistency, web browsing, wireless connectivity, Instant Messaging, PC application configuration, and BlackBerry Desktop Redirector.

As a leader in providing nationwide online help for small office IT networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your BlackBerry support costs at a minimum and, by solving problems quickly, improves the efficiency of your BlackBerry clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry engineer has expertise in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to install and delete BlackBerry smartphone users on Exchange and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, install access control lists, manage Microsoft Exchange data flow, create, update, and assign wireless LAN and VPN configurations, set up SNMP traps, and produce management reports based on SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry technology in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, troubleshoot, and produce documentation for a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry technology include business and network requirements analysis, system design, installation planning and implementation, performance optimization, design of a fault-tolerant environment, data backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical goals and to design a mobile wireless system that meets your information technology budget and supports your business plans. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to accommodate a BlackBerry BES Server, assist your organization to determine which administration approach and hardware products meet your requirements, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions about alternatives for software versions, processors and mass storage, network design, and application configuration.

To optimize network security, Progent's BlackBerry-certified consultant can assist you to choose and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-certified security engineers to perform network-wide security assessment and compliance testing and recommend enhancements to account for your BlackBerry solution.

Contact Progent to Get Support from a RIM BlackBerry-Qualified Professional
If you wish to contact Progent about professional assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.



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