Consulting Support Services for BlackBerry Environments
BlackBerry wireless PDAs were once one of the most popular solutions for maintaining location-independent access to messaging, calendars, web-based programs, and other vital business information. Progent offers Providence, Rhode Island businesses the expertise of BlackBerry-premier consultants who can assist organizations to maintain their BlackBerry deployments or transition smoothly to a more popular smartphone platform.
As the complexity of small business networks has expanded, and as the demand for enterprise-class protection, dependability, and disaster recovery has become the norm for businesses regardless of size, successful deployment and maintenance of BlackBerry solutions has grown increasingly difficult. To handle issues such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and shared databases, small businesses often turn to outside consulting firms who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-premier consultants who can help small businesses to plan, administer, and repair BlackBerry solutions economically and effectively, doing away with the requirement for an internal BlackBerry technology expert and lowering the expense and stress of maintaining wireless workers. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This range of experience, coupled with Progent's proven online service delivery model, provides small companies an economical solution for integrating RIM BlackBerry technology seamlessly into their information network.
Progent's consultants can assist your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and email infrastructure work optimally with BlackBerry BES Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to help you track and support BlackBerry smartphones across your business, recommend security policies that are right for your company, customize mobile applications, and make sure that your network architecture is properly configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your regular backup procedures so that it can be recovered rapidly and safely.
New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.
Progent locations in New England
BlackBerry Enterprise Server (BES) Technical Support
The BlackBerry Enterprise Server gives businesses a single and safe mechanism for incorporating BlackBerry wireless devices into their messaging, groupware, and software application infrastructure. BlackBerry BES Server enables mobile BlackBerry users to access Exchange Server, Domino, or Groupwise messaging and to synchronize BlackBerry devices with workstations to achieve consistent information for collaborative programs such a schedules, contact lists, tasks, notes, and specialized business software. Due to BlackBerry Enterprise Server integration with Microsoft Exchange, users carrying BlackBerry handsets have push-based access to Exchange messages as well as to IM-enabled applications via Microsoft Communications Server and Microsoft Lync Server integration.
Progent's BlackBerry-premier consultants can show you how to plan, install, and troubleshoot BlackBerry Enterprise Server so you can improve the efficiency of BlackBerry clients, streamline the management of a BlackBerry solution, and reduce the cost of maintaining a mobile workforce.
How Progent Can Assist You to Manage and Support Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has earned accreditations from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry consulting skills span areas from resolving synchronization issues to architecting wireless workforce solutions built around BlackBerry Enterprise Server. These BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, repair, and document a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry include business and network requirements analysis, system architecture, roll-out strategy and execution, performance tuning, configuration of a fault-tolerant environment, data backup and business recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional goals and to design a wireless environment that fits within your IT budget and aligns with your business strategy. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, help you to determine which administration model and physical components meet your requirements, and analyze your email and messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices concerning options for software versions, processors and mass storage, network design, and application set up.
To optimize network protection, Progent's BlackBerry consultant can help your company to select and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-premier security engineers to run network-wide security vulnerability and compliance validation and recommend improvements to account for your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry-certified engineer offers expertise in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to install and remove BlackBerry smartphone clients on Microsoft Exchange Server and Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and client accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement access control lists, control Exchange Server data flow, create, edit, and assign WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate management reports based on SNMP results.
Progent's BlackBerry consultant can help you with your BlackBerry solution in a number of environments that can include Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Call or Email Progent for Assistance from a RIM BlackBerry-Qualified Consultant
In order to ask Progent about engineering support for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.