For companies of any size in Providence Rhode Island, Progent can provide easy, fast, and affordable communication with Cisco CCIE-Certified engineers. CCIEs are world-class networking professionals who earn this prestigious recognition only after rigorous examinations by Cisco. CCIEs can tackle the most complicated issues surrounding network interfacing, troubleshooting, and optimization. Progentís CCIE-certified support specialists work directly with Cisco's in-house engineers in identifying anomalies with IOS or Cisco NX-OS utilities and coming up with temporary alternatives or obtaining software patches to correct problems. A Cisco-qualified CCIE can isolate the cause of network difficulties whether from hardware or software.

Progent offers affordable online contact with a CCIE expert so your company can obtain high-level help for complicated network problems that are impacting productivity but are beyond the scope of your local IT support resources. Progent's Cisco CCIE-Certified consultants can access your system via state-of-the-art remote support tools in order to perform fast and economical diagnosis and repair of critical network problems.

Progent's CCIE Support Services
The vast majority of CCIEs work for large enterprises or nationwide ISPs, and so their services are not easily accessible to the general public. Progent is among the rare service firms that makes CCIEs available to help small and medium sized companies. Also, Progent can provide quick access to a CCIE by phone so you can get timely help for urgent network issues that are reducing business productivity. To find out how to talk to a Progent CCIE for timely help with your IT infrastructure, go to online network help.

New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.

Onsite IT Consulting
Progent locations in New England

City Address Phone Link
Boston 201 Washington Street
Boston, MA 02108
United States
(857) 770-0339 Boston Network Support Services
Lawrence 280 Merrimack St, Ste 315 - Fl 3
Lawrence, MA 01843
United States
(978) 989-6597 Lawrence Network Support Services
Manchester 1087 Elm Street, Suite 201
Manchester, NH 03101
United States
(603) 463-0063 Manchester Network Support Services
Providence 166 Valley Street
Providence, RI 02909
United States
(401) 354-1881 Providence Network Support Services
Waltham 303 Wyman Street
Waltham, MA 02451
United States
(617) 581-0770 Waltham Network Support Services


Progent has one of the largest teams of Cisco-premier CCIE engineers of any independent support company in the United States. Consequently, Progent offers world-class expertise in finding connectivity solutions based on Cisco technology. Because Progent is also a Microsoft Partner and provides professional application support for a broad array of business applications, Progent can help you achieve comprehensive IT solutions that maximize the strategic value of your network.

CCIEs are an excellent value because their deep expertise allows them to fix the most complex problems rapidly. In many cases, less seasoned consultants can burn up hours or even days struggling with a task that a certified CCIE can resolve in just minutes. The majority of Progent CCIEs are not only experienced with Cisco networking solutions, but have a variety of recognized technical credentials such as Microsoft MCSE, and a major network security certification such as CISA or CISM. This permits Progent to provide comprehensive solutions that incorporate a broad range of technologies without requiring needless costs and interruptions orchestrating too many specialists.

In order to learn more about Progent's professional support for Cisco network infrastructure, select a topic:

Additional Support Expertise Offered by Progent
Progent can also provide a a wide array of IT consulting expertise in critical areas to assist businesses to turn Cisco networking products into an integrated IT system that delivers competitive value. A few of the services available from Progent's subject matter experts include project management support, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager business continuity consulting, VMware NSX network virtualization architecture and integration, Windows Server 2019 migration services, Microsoft Windows 2016 hybrid cloud/on-premises solutions, Microsoft Hyper-V consulting, disaster recovery planning, Windows Server 2012 R2 configuration, security vulnerability scanning, database administration and application services, and part-time Chief Information Officer consulting services.

Progent can also assist your company you to design, deploy, manage and repair enterprise hybrid cloud solutions that incorporate physical and cloud-based resources and that utilize Cisco networking technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform integration expertise.)

By offering an efficient full-service source for network generalists and specialists, Progent is able to deliver fast, cost-effective, and thorough IT solutions that align with the unique needs of businesses in Providence Rhode Island.



An index of content::

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    Progent's certified SonicWall firewall consultants can show you how to deploy, manage, and troubleshoot SonicWall firewall products including the current SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified cybersecurity consultants can help you incorporate SonicWall security gateways into a complete network protection plan and design protection into your business processes.

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    Progent's support experts in Apple OS X and Windows technology can show you how to integrate Mac and Windows systems into seamless networks with resource sharing and workgroup functionality. Enabling productive co-existence among a variety of servers and desktops powered by Apple Mac OS and Microsoft Windows requires broad knowledge of and experience with Mac and Microsoft products. Progent's background in Microsoft and Macintosh service makes it possible to provide expert support to businesses that depend on these platforms to keep their competitive advantage. Progent can also help you to interface Apple's iPhones and iPads with your Windows environment.

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    Even if your company has a small computer support group and a modest IT budget, your information system can still feature the same high availability and performance that once needed a substantial internal service group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-premier IT consultants, the most recent system management products for proactive monitoring and threshold alarms, and cost-effective support programs such as a help desk service to keep your vital network applications and servers operating.

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  • ISA Server Consultant Services
    Microsoft Certified Partner ISA 2000 Server Remote Technical Support

    Progentís Microsoft certified consultants provide small and medium sized companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain an advanced application-layer aware firewall that can secure your business system from attack by external and internal threats. Forefront TMG and ISA Server perform thorough examination of Internet protocols such as HTTP, which enables these products to detect many threats that can elude traditional firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server support stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your network protection through experienced planning and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified consultants can assist your company to install Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront TMG.

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    GIAC Certified Information Assurance Audit

    GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of computer security experts. GIAC accreditations are acknowledged by businesses and institutions all over the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants offer support for any of the network security disciplines covered within GIAC accreditation including auditing infrastructure security mechanisms, event handling, intrusion detection, web-based services security and security information and event management (SIEM) solutions.

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  • IT Consultants Windows 2003 Server Windows 2003 Support and Help

  • Network Management Network Specialists
    Network Management Repair

    Progent's Cisco-Certified network engineers can assist you to run Cisco's management tools along with a variety of powerful third-party applications to build a comprehensive network management solution in order to keep your environment running reliably, conserve expensive resources, guard your data, revive quickly from hardware failure or malicious attacks, and enable you to expand or reassign network resources intelligently and affordably as your business grows.

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  • Cisco Computer Installation Providence Pawtucket Cumberland, U.S.A.
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  • Linux Network Monitoring, Nagios and MRTG Technology Professional Linux Network Monitoring, Nagios and MRTG Consultancy
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  • Lync Server 2013 and SQL Server Consulting Lync Server 2013 and SQL Server Specialists

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    Offsite Workers Technology Consulting

    Progent has two decades of background assisting small and medium-size companies to plan, implement, tune, administer, and debug computer networks that incorporate at-home workers.

  • MCSE Expert Certified Windows 8.1 Training Consultant Services Windows 8.1 Backup and Restore Setup and Support
  • MS Windows Essential Business Server Remote Support Services Microsoft Windows Essential Business Server Support and Integration
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  • Design Firms Amazon cloud integration
    Amazon EC2 integration Programming Firm

    Progent can provide cost-effective remote consulting to assist businesses to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, readiness assessment, architectural design and review, pilot testing, configuration, administration, performance tuning, software license management, disaster recovery mechanisms, and security.

  • Providence Pawtucket Cumberland Cisco Small Business Network Consulting Company
  • Microsoft Certified Partner Data Protection Manager 2016 SOFS Online Support Services Data Protection Manager 2016 Disaster Recovery Computer Consulting
  • Microsoft Denali Onsite Technical Support SQL Server 2012 Remote Technical Support
  • Microsoft Exchange 2007 Engineers Exchange 2007 Edge Server Specialists
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  • Microsoft Experts Hyper-V 3.0 Virtual Network Consulting Microsoft Hyper-V Server Consolidation IT Consulting

  • Time Machine Backup Consultant Services
    MozyPro Professionals

    Progent can provide economical online access to consultants skilled in a wide array of products and services that provide solutions for backing up Windows, Mac, and Linux physical and virtual servers and desktops as well as notebooks and handhelds. Progent offers consulting support for leading data protection products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take Software, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent's consultants can assist your company to deploy, upgrade, or maintain data backup solutions for a variety of architectures including local, remote, cloud, or hybrid.

  • Microsoft ISA 2004 Server Integration After Hours ISA Server Integration Services
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  • NetDocs DMS Specialist NetDocs and iPhones Professionals
  • Office 365 and iPhones Integration Microsoft Certified Help and Support Office 365 Exchange Online and on-premises Exchange
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  • Top Ranked Apple Mac Directory Harvest Attack Defense Firewall Support
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  • ProSight Managed Cloud Backup Services Consulting ProSight Hybrid Cloud Data Backup Services On-site Support
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  • Microsoft LCS Server Instant Messaging IT Consultant
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  • Remote SharePoint 2019 On Premises Computer Consultants SharePoint 2019 Communication Sites Consulting
  • Reports Oracle RDBMS Oracle 11g Migration

  • 24x7 SCCM Computer Service Providers
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  • Microsoft SQL Server 2016 Consulting
    Computer Consulting SQL Server 2016

    Progentís Microsoft certified professionals can offer small and mid-sized companies advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that enables the speedy development of advanced business programs that offer your company a competitive edge. SQL Server provides core support for XML and can query over the Internet and outside the firewall. In addition to offering consulting, maintenance and troubleshooting services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your IT system. Progent can also help you migrate from earlier versions of Microsoft SQL Server to Microsoft SQL Server 2005.

  • Server Virtualization Support Services 24/7 Server Management Specialists
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  • Microsoft Dynamics GP Upgrade Planning Technology Professional
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    Progent's consultants have delivered support for Dynamics GP and Great Plains ERP software for nearly two decades and Progent has delivered integration, software development, education, and troubleshooting since the platform's debut. Progent can provide high-level expertise for updating out of date Dynamics GP deployments. Progent can help you to plan, test, and implement an efficient migration from a an outdated version of GP to the latest version of Microsoft Dynamics GP.

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    System Center Configuration Manager 2016 automates software provisioning across multiple sites, streamlines security and compliance settings management, keeps track of network resources, protects against company data leakage, performs network health monitoring, allows safe self service, and offers a common point of control for managing multi-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration specialists can assist you with any aspect of planning, implementing, operating and troubleshooting a SCCM 2016 solution for local, cloud, or hybrid environments.

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  • ProSight password management Consultant
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    Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, find and safeguard information related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSL certificates or warranties. By updating and managing your network documentation, you can save up to 50% of the time spent searching for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require when you need it.

  • Windows Server 2019 Failover Clusters Remote Troubleshooting Windows Server 2019 Multi-domain clusters Support
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  • Cisco Providers
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  • Mac VoIP Setup and Support
    OS X Networking Troubleshooting

    Progent's Apple Mac support engineers can assist you with a wide range of network foundation areas including system architecture, off-site and mobile access, internetwork compatibility, protection, and new technologies including Voice over IP and high-speed wireless networking. For company networks built exclusively on Mac OS X or for systems that use a mix of Mac, Linux and Windows based servers and desktops, Progent has the knowledge and size to deal with the challenge of planning, configuring, and supporting a system infrastructure that is robust, secure, efficient and aligned with your business goals. Progent can help you configure Appleís Xserve enterprise servers, Apple's Xserve RAID non-stop storage products, and Xsan SAN systems. Progent can also give you access to skilled professionals to support Cisco routers and switches.

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