Microsoft Dynamics GP ExpertsMicrosoft Dynamics GP, previously branded Great Plains, has a lengthier history than almost any other ERP solution written for the Windows OS. Dynamics GP is a proven, full-featured product and is one of the most widely used ERP systems for SMBs, with around 50,000 active customers globally. A number of organizations who have depended on Dynamics GP for years have managed to postpone upgrades to the point that they are now running seriously out-of-date software and outmoded IT infrastructure. This can be dangerous. At the same time, a common complaint we hear from prospective clients is that they have trouble finding experienced Microsoft Dynamics GP experts who can provide in-depth knowledge about how to update their Dynamics GP ecosystem efficiently and derive the most benefit from the application.

The longer a business attempts to make do with outdated versions of Microsoft Dynamics GP, the more complex the upgrade process becomes. If physical host servers or disk systems fail, there may be no suitable hardware on the market to use as substitutes. When versions of Windows Server used to host Dynamics GP arrive at end-of-support status, critical security updates stop being developed. The latest editions of Microsoft SQL Server might not work with your special GP customizations. Next-generation tools such as Microsoft's Power BI may not run. Organizations investigating an upgrade of their Dynamics GP environment are often intimidated by the volume of pieces there are to the puzzle. And the price tag suggested for a migration may be through the roof.

Dynamics GP Migration and Customization Expertise Available from Progent
Progent has supported Dynamics GP and Great Plains for more than two decades, and Progent's seasoned experts have provided high-level and economical online integration consulting for Windows-powered environments to businesses in every state across the U.S. By offering in-depth experience with all editions of Dynamics GP as well as world-class network integration skills, Progent is uniquely suited to help your Providence, Rhode Island business get the most out of GP/Great Plains.

We partner with our customers and begin by understanding their needs. Once we have familiarity with the IT environment and the areas for improvement we provide our suggestions. Proposed services may include a migration to a more current and supported release of Microsoft Dynamics GP, basic user education, complete system and individual module implementation including 3rd-party modules from a wide range of suppliers that have written add-ons to Dynamics GP, custom integrations with other key business software within your organization, custom report writing, and system analysis to determine whether GP is being used optimally. Our goal with each Microsoft Dynamics GP project of whatever size is to maximize business value and control cost.

Progent can assist your Providence, Rhode Island business in every facet of your Dynamics GP upgrade or customization project including:

  • System Assessment
    Take a look at what modules and features of Microsoft Dynamics GP you are currently using and propose other features of GP that might be helpful to your organization.

  • Upgrade Design and Timing
    Create a complete upgrade plan and timetable that avoids business interruption. Schedule pilot testing, live deployment, and education. Specify customizations and add-on products. Predict and manage integration issues.

  • Testing
    Plan and configure a pilot system for proving the migration process.

  • Environment Upgrades
    Create backup copies of databases and dictionaries, eConnect automation, and GP Integration Manager database. eMigrate Dynamics GP to the latest version to assure continuing support services from Microsoft and to have all current features available to your business. Update SQL Server and compatibility levels for all associated databases. Configure services from the GP Professional Services Tools Library (pstl). Condition data and execute scripts to address known issues.

  • Custom Reporting
    Develop reports and or custom dashboards for private and external use. Deploy SQL Server Reporting Services and combine Microsoft Dynamics GP with Microsoft Power BI for self-service reporting and for aggregating information from multiple local and remote repositories.

  • Education
    Deliver individual or classroom style training for current and first-time users of Dynamics GP.

  • Support Services
    Act as a single point of contact for support to deliver dependable and affordable handling of issues made possible by close understanding of your particular environment.
Other Microsoft Dynamics GP Consulting Services Offered by Progent
Progent can provide the support of seasoned experts who have been creating working Microsoft Dynamics GP and Great Plains solutions since version 1. Progent can do the work you need directly rather than supervising less knowledgeable consultants or in-house IT personnel. Key areas where Progent's consultants can deliver Microsoft Dynamics GP support services include:
  • Recommendations
    Suggest the deployment of software modules included with the basic GP system but are not currently being utilized. Also, recommend third-party add-ons designed exclusively for Microsoft Dynamics GP to provide capabilities that GP doesn't offer.

  • Integrations
    Build custom integrations between Microsoft Dynamics GP and other business platforms to reduce duplicate data entry and increase accuracy.

  • Customizations
    Build major and small customizations that run with Microsoft Dynamics GP to handle specific functions that are not addressed by standard GP modules or external modules.
Infrastructure Expertise
Progent can assist your business to upgrade your network infrastructure to accommodate Microsoft Dynamics GP for any architecture including local, cloud-based, or a hybrid network model. Network infrastructure services provided by Progent's consultants include:
  • Requirements assessment and site inventory
  • Network architecture planning and implementation (on-premises, private or public cloud, or hybrid)
  • Setting up firewalls and remote connections and creating security policies
  • Managing iOS, Google Android, and Windows mobile devices
  • Creating high-availability solutions
  • Integration with public cloud services such as Office 365
  • Disaster recovery preparedness
  • Performance tuning
The Progent Advantage
An optimized Microsoft Dynamics GP ecosystem includes diverse application platforms, on-premises network infrastructure resources, and cloud products combined into a seamless ERP solution. For more than 20 years, Progent's consultants have delivered remote and on-premises help from Microsoft-certified professionals including Dynamics GP/Great Plains consultants, Windows Server specialists, SQL Server developers, Microsoft Exchange configuration consultants, Microsoft Office experts, and SharePoint Server development consultants. Progent's consultants have supported these products from their initial releases to their latest editions, and Progent supports cloud options by offering Office 365 consulting, Exchange Online support, and SharePoint Online deployment and development services.

Progent also has a long history of delivering support from seasoned Cisco CCIE-certified network experts, Windows Hyper-V integration experts, and VMware virtualization consultants. This background with strategic technologies cuts time and expense when guiding businesses through each aspect of updating their older Dynamics GP environment. Progent also can provide the support of senior security and information assurance experts, disaster recovery and business continuity preparedness consultants, application developers, hybrid cloud planning and configuration experts, and database administrators who can assist you to plan, implement, and manage a well-tuned Dynamics GP environment.

Progent's Support Expertise for Microsoft Dynamics GP/Great Plains Enterprise Resource Planning Solutions
To find out more about Progent's online and on-premises support expertise in Providence, Rhode Island for Dynamics GP/Great Plains ERP product family, refer to:

Download Progent's Microsoft Dynamics GP/Great Plains Consulting Datasheet
To download a datasheet describing the consulting support available from Progent for MS Dynamics GP/Great Plains ERP software, click Download Datasheet: Expertise for MS Dynamics GP/Great Plains ERP Software (PDF file).

Contact Progent for Microsoft Dynamics GP/Great Plains Upgrade Support
If your Providence, RI business is looking for a MS Dynamics GP/Great Plains deployment expert or application developer, phone 1-800-993-9400 or visit Contact Progent.