Progent's Microsoft Exchange Server support and maintenance specialists can help your company to plan and execute non-disruptive migrations from legacy email systems to a current Microsoft platform. Progent's 64-bit upgrade consultants can assist you to assess the strategic advantages and risks of upgrading to a 64-bit edition of Microsoft Exchange Server and can help you to design and implement a cost-effective migration strategy to a 64-bit edition of Microsoft Exchange Server. Progent's Power BI integration experts can help you utilize information from Exchange files to create modern visualizations to include in actionable Power BI business analytics reports and dashboards. Progent can also assist your company to expand your Exchange-based email environment with the latest smartphones and tablets by providing wireless integration support services that include iPhone integration and Google Android smartphone integration and management.
Microsoft supports transparent hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have specific Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can help your organization with any facet of planning, implementing and debugging your hybrid Office 365 solution. Progent's Exchange consultants can deliver occasional expertise to help you through stubborn technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on schedule and on budget. For details about Progent's online consulting services for hybrid Office 365 and on-premises Exchange environments, refer to Office 365 integration with on-premises Exchange.
Also, Progent can offer 24x7 network monitoring to make sure your company's email system is always working efficiently, and Call Center Services for efficiently handling email problems encountered by individual workers.
New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.
MS Exchange 2019 Planning and Configuration Services
Progent can assist you in any phase of your migration to Exchange 2019 such as configuring Windows Server 2019 as a host for Exchange; designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and implementing Windows Hyper-V; configuring hardware load balancing; configuring DAG groups with MCDB caching; integrating with Microsoft Teams or Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft Office 365; and configuring Outlook clients. For more information, see Progent's Microsoft Exchange 2019 planning and configuration services.
Microsoft Exchange 2016 Server Consultants
Exchange 2016 Server's streamlined design allows simplified deployment and scale, higher utilization of hardware resources, and lower management cost. Exchange 2016 also offers tighter connectivity with Office 365 apps, operation with Microsoft Windows Server 2016, faster throughput, enhanced data loss protection, and more rapid recovery, more extensive support for iOS and Android smart phones and tablets, full browser-based administration, and a more functional Outlook web client. Learn more details concerning Progent's Microsoft Exchange Server 2016 support services.
Microsoft Exchange 2013 Server Consulting Services
Microsoft Exchange Server 2013 includes significant improvements to the capabilities of Exchange Server 2010 and delivers powerful innovations plus a redesigned architecture. These improvements favorably impact vital IT areas such as ease of administration, high availability (HA), security, cost of ownership, teamwork, scalability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can assist your organization to evaluate the business benefits of upgrading to Microsoft Exchange 2013, design an efficient test and deployment strategy, and train your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent also offers ongoing online consulting and support and management services for Exchange 2013. Learn more details concerning Progent's Exchange 2013 consulting services.
Exchange 2010 delivered game-changing solutions for high-availability, protected, integrated communications. Compared to Exchange 2007 or Microsoft Exchange 2003, Exchange 2010 is less expensive to deploy and support, simpler to administer and scale, richer in features, higher performance, less vulnerable to single-point failure, more extensive in its support for mobile workers, and better equipped to guard sensitive information and resist hacker assaults. Find out more concerning Progent's Microsoft Exchange Server 2010 support services.
MS Exchange 2007 Server Consulting
MS Exchange Server 2007 is engineered to meet the demands for security, ubiquitous connectivity, efficiency, and dependability. Microsoft Exchange 2007 provides designed-in fault tolerance that delivers world-class robustness to keep your messaging system operating smoothly, reduce spam and malicious email, and help your company to be compliant with government and industry standards. Read more details about Progent's Exchange 2007 support services.
Exchange Server 2003 Consultants
Exchange Server 2003 offers a reliable, scalable, and manageable infrastructure with 24◊7 email and collaboration as well as reasonable licensing cost. Exchange Server 2003 remains popular due to the fact that it enables a broad selection of team functions, including scheduling capabilities, discussion groups, and team folders, and in addition provides sharing of information across physical, organizational, and technology borders with features such as IM, low latency communication, and video conferencing. Despite the fact that Microsoft has withdrawn support for this older platform, Exchange 2003 is still one of the most widely used versions of the Exchange product line. Progent can assist your business to maintain your existing Microsoft Exchange Server 2003 solution or migrate to a more advanced edition of Microsoft Exchange. Learn additional details concerning Progent's MS Exchange 2003 help.
Exchange 2K Consulting
Unlike Microsoft Exchange 5.5, which uses its built-in directory, Microsoft Exchange Server 2000 utilizes Active Directory, offering a simplified management and security model. Exchange Server 2000 retains a sizeable installed base even though Microsoft has terminated support for the product. Progent's veteran email professionals offer extensive experience working with Exchange 2000 and can help your company to maintain your current Exchange 2K installation or explain the economic benefits of later versions of Exchange and help you to migrate affordably to a more advanced incarnation of the world's most popular email platform. Learn more information about Progent's Microsoft Exchange 2000 help.
Hosting Services for MS Exchange Server
Progent's Hosting and Management Services for Exchange offer small and midsize businesses with modest network budgets and little spare management bandwidth a safe, affordable, and hassle-free option for running Microsoft Exchange by providing the reliability of a world-class colocation facility and the experience of Progent's Microsoft-certified team of support engineers. Learn more details concerning how Progent's Hosting Services for Exchange Server can reduce IT expenses and executive stress and improve email fault tolerance, security, and recoverability.
Exchange Server 2016 Migration Support
Progent's experts can help your business with any and all phases of your Exchange Server 2016 migration such as planning, piloting, moving mailboxes, client remediation and management/end user training. Progent's consultants can help you to evaluate the strategic advantages of deploying MS Exchange Server 2016, plan and carry out a smooth migration, and provide on-going technical support. Progent can help you to build an Exchange 2016 Server ecosystem hosted on local and/or cloud-based resources. Find out more details about how Progent's Microsoft Exchange 2016 Server migration planning and support expertise can help you to move affordably from your legacy Exchange environment to Exchange Server 2016.
MS Exchange 2013 Migration Planning and Support
Exchange 2013 Server incorporates significant enhancements its predecessor Microsoft Exchange Server 2010 and introduces new functions plus a streamlined architecture. Progent can assist you to upgrade to Exchange Server 2013 utilizing as much as feasible of your current resources. Progent can also assist you to integrate Microsoft Exchange 2013 Server with Lync, SharePoint Server, and Office desktop or Office 365 for enhanced collaboration and eSearch features. Find out how Progent's MS Exchange 2013 upgrade consultants can ensure that you upgrade efficiently to MS Exchange 2013 for on-premises, cloud-based, or hybrid environments.
MS Exchange 2010 Server Migration Services
Progent offers expert support for every phase of your Microsoft Exchange 2010 migration with services that include outsourced or co-sourced project management, site prep, project design and documentation, specification of new software and hardware required, recommended sourcing, system testing at client site or at Progent's test facility, setting up transitional coexistence of Exchange 2010 Server and Exchange Server 2003 or Exchange 2007, implementation the production system, deactivating the previous system, and training for customer's IT group and end users. Learn more details about ways that Progent's MS Exchange Server 2010 Migration Services can help your business to transition economically and productively from your older Exchange system to Microsoft Exchange Server 2010
Spam and Virus Filtering, Data Leakage Prevention plus Email Content Filtering and Email Encryption ProSight Email Guard is Progent's spam filtering, data leakage protection and email encryption platform that incorporates the technology of leading information security vendors to provide centralized control and world-class security for your email traffic. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a deeper layer of inspection for inbound email. For outbound email, the onsite gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall. Find out more about Progent's ProSight Email Guard Spam Filtering, Virus Defense, Email Content Filtering and Data Loss Protection.
Planning and Deployment Support for Microsoft Teams and Microsoft Skype for Business Server
Progent's Microsoft Teams integrators and Skype for Business experts offer online and onsite expertise for companies of all sizes to assess the costs/benefits of upgrading to Microsoft Teams or Microsoft Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can help you to plan an on-premises, cloud or hybrid deployment; integrate Microsoft Teams or Skype for Business with Microsoft SQL Server, Exchange Server, SharePoint Server and Office or Office 365; set up HA mechanisms; interface Microsoft Teams or Skype for Business with your PSTN gateway; and interface with other communication systems like Cisco Video Interop Server. Progent's certified data security experts can assist you design and validate a security environment for your Microsoft Teams or Skype for Business deployment that meets regulatory requirements.
Get in Touch with Progent for Microsoft Exchange Support
If your Rhode Island business is looking for an Exchange Server consulting specialist, contact Progent at 800-993-9400 or see Contact Progent.
Progent's expert solution designers and software developers can help your company to build enhancements to Microsoft GP that support the special needs of your business without losing the advantages of Windows integration and connectivity. Progent can also offer help with a variety of software development tools that can be used to build user-interface and data integrations with Microsoft GP. These tools include Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
By using virtual servers, companies can operate many virtual servers on one actual server. Virtualization technology enables IT organizations to gain all the advantages of server segmentation, while avoiding the expense that goes with buying additional server equipment. Virtualization is the critical technology for building private clouds, which provide major advantages including reducing the costs of hardware, datacenter facilities, and management while enhancing information security, network reliability, and recoverability. Other key server management technologies are network monitoring utilities, Windows Server Update Services, and remote server management hardware. Progent's certified server management consultants can help you with all aspects of server virtualization and administration to allow your business to cut expenses and conserve time.
Microsoft Lync 2013, renamed Skype for Business, enables organizations of all sizes to build a centrally managed and secure communications environment that supports a BYOD computing style with instant messaging (IM), presence, audio/video and web conferencing with app sharing and whiteboard, and both IP-based and PSTN telephony across a wide range of desktop and mobile endpoints. Progent's certified Lync Server 2013 experts and system architects can assist your company to assess the advantages of Lync Server 2013, create an in-house, cloud-based (via Lync Online) or hybrid model appropriate for your present and future plans, implement Lync 2013 so as to speed up your return on investment, and provide live online and onsite training to your management staff and users. Progent has in-depth expertise in key pieces of a Lync Server 2013 deployment including Windows Server, SQL Server and Exchange, and Progent can help you to integrate Lync Server 2013 with key Office and Office 365 applications including Outlook and PowerPoint.
Our Experts Group provides support in important fields that include Macintosh integration and applications; Support for Linux-powered, UNIX-based, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management customization; Strategic and vertical application help; CIO, business analyst, and project management outsourcing; Special program design and deployment; Web site, eCommerce, EDI, and customer information portal development and integration; Database management and performance consulting; Business information expertise; and Telecommunications systems consulting.
Progent can provide one-on-one training designed for people who want to expand their understanding of the macOS and OS X platform, Apple Mac hardware, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual webinar classes for macOS and Mac OS X application software.
Progent's Cisco CCIE network experts can help your business to set up, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone consulting, and CUCM/CallManager software consulting.
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management tools and is designed to offer a centralized mechanism for deploying and administering virtualized fabric and services across hybrid environments that can include on-premises and hosted datacenters and Microsoft Azure resources. Progent's SCVMM 2016 consultants can assist businesses of any size with any aspect of designing, deploying, and maintaining a SCVMM 2016 solution. Progent can review your virtualization topology, show you how to upgrade efficiently from older versions of VMM, design workflows for building and deploying virtual machines and hosts, implement high-availability compute and storage clusters, connect your datacenter infrastructure with public cloud services, configure virtual switches and load balancers, develop and refine PowerShell scripts, and help you evaluate the potential business benefits of the latest capabilities like Storage Spaces Direct and Host Guardian Service. Progent's hypervisor professionals offer world-class Hyper-V consulting and VMware vSphere expertise.
Progent's Microsoft-certified consultants can assist organizations of all sizes to adhere to leading practices to set up SCVMM 2012 hosts and host groups, fabric, storage, and library resources; design, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can help you to upgrade from an earlier edition of SCVMM or from another management platform, and Progent can help you to optimize and troubleshoot your existing SCVMM 2012 environment to make sure you realize the highest possible business value.
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Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that incorporates over a quarter century of background assisting manufacturing, distribution and service organizations to simplify complicated supply chains and streamline critical business processes in order to get products to market fast and meet customer schedules dependably. Progent offers the skills of an ERP consultant with over two decades of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or on-premises consulting that spans from as-needed guidance to solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Amazon AWS integration, disaster recovery planning, and database administration.
Dynamics GP 2010 financial software is a comprehensive business management and analytics solution that unifies data and processes throughout your company, interfaces seamlessly with other solutions, and connects employees, clients and suppliers unrestricted by time or location. Created for small to mid-size businesses, MS Dynamics GP 2010 and Dynamics GP Release 10.0 deliver capability for financials, management reporting, project management, inventory and order processing, e-commerce, HRM, customer relationship management, field force automation, manufacturing, retail management, and web-based business services. Progent can show you how to set up and manage a reliable, secure computer and network infrastructure to support Microsoft Great Plains, and can provide experienced Great Plains professionals to help your company exploit the full power of Dynamics GP 2010.
Cisco's Meraki line of access and aggregation switches are designed for sites ranging from small branches to campuses. Progent's Cisco-certified consultants offer cost-effective online consulting to assist you to design and implement an efficient network solution that incorporates Meraki switches, simplify network administration with Meraki's cloud-centric management architecture, configure policies to maintain security, develop and test a disaster recovery plan, and troubleshoot issues associated with any facet of your Meraki deployment. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to create a cohesive networking infrastructure.
Progent offers the expertise of a senior specialist with extensive hands-on experience configuring, managing, and upgrading immersive telepresence platforms from leading vendors including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your in-house network support group, your Internet Service Provider, and your video conferencing platform vendor to help your company maximize the business value of your video conferencing ecosystem.
Windows Server 2008 R2 offers outstanding levels of speed, security, fault tolerance, scalability, and flexibility that improve productivity of on-site, branch office, and mobile workers. Progent's network professionals can provide cost-effective remote consulting, troubleshooting, and training services to help your company to plan, implement, and manage Microsoft Windows Server 2008 R2 in order to add significant strategic value to your network.
Progent can assist small companies to move all or part of their computing infrastructure to Microsoft Azure. This can simplify network administration and lower equipment investments. Azure offers a comprehensive library of public cloud services and Progent can help you to evaluate the advantages and limitations of various cloud computing models you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises applications and network infrastructure and make sure that you avoid the common errors small organizations make when moving to a public cloud. Progent can assist you to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN tunnels and also to manage Apple iOS devices and Android smartphones and tablets.
Progent is one of the most qualified IT consulting companies for integrating email and messaging solutions based on Microsoft Exchange 2000. Progent specializes in helping small and mid-size businesses get all the benefits of Exchange Server 2000 for common situations including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and outsourcing your Exchange 2000 support.
Progent's certified ISA Server consulting experts have long experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for IT networks with multiple offices, mobile workers, and mission-critical eCommerce applications. Progent's ISA Firewall experts are available to help your small business in planning and implementing a configuration of ISA Server 2000 or ISA Server 2004 that meets your information protection needs without overly limiting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later versions of Internet Security and Acceleration Server.
Progent delivered a wireless networking environment that enabled a school to increase productivity and eliminate the recurring expense of a dedicated link. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is designed for connecting remote locations as far as 2.5 miles apart and can reach even longer distances. This wireless solution provided better performance and reliability than recourse to amplifying the 802.11b network, and because it uses the 5.8Ghz spectrum it offered immunity to local interference.
Progent's Mac support consultants can assist you with a broad range of system foundation issues such as network architecture, off-site and mobile connectivity, internetwork communication, security, and emerging technologies including VoIP and fast wireless networking. For company networks built exclusively on Apple Mac OS X or for systems that use a mix of Mac, Linux and Windows powered servers and desktops, Progent has the experience and size to handle the complexity of planning, configuring, and maintaining a network architecture that is robust, safe, efficient and aligned with your business objectives. Progent can show you how to configure Appleís Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage systems, and Apple's Xsan storage area network solution. Progent can also give you access to skilled experts to help you with Cisco routers and switches.
Progentís Microsoft certified consultants provide small and medium size businesses enterprise-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to deliver important applications rapidly and automatically to appropriate users, reduce product costs and adhere to licensing agreements by determining usage profiles, enhance Windows security by increasing your awareness of weak points and by installing targeted patches, manage your mobile workforce through accepted standards independent of connection or location, and reduce operational costs by efficiently exploiting the administrative capabilities incorporated into Windows. Progentís SMS consulting professionals can show you how to use SMS effectively for automated software and application installation, security patch administration, and asset tracking management including program and hardware inventory.
Progentís team of Microsoft and Cisco Certified experts average more than a decade of hands-on industry background, in the trenches of network service, executing a broad variety of IT tasks for a large array of businesses. Every Progent support professional shares a proven set of personal best practices that are combined into company-wide best practices standards that Progent instills in its consulting personnel. This guarantees that you get not just expert technical help, but also a support engineer with field-tested approaches for using technical knowledge to resolve actual IT problems quickly.
Progent is seeking to find full-time, results-driven Microsoft certified engineers with Microsoft Certified Systems Engineer certification; Cisco accredited system consultants with Cisco CCDP or CCIE credentials; security consultants who have CISSP or CISA or comparable security credentials; and high-end network design consultants with experience in mobile access, wireless networking, high uptime, disaster recovery, information preservation, and server virtualization. Progent also seeks employees to join Progent's team of helpdesk service specialists and remote support experts. In addition, We are looking for talented managers able to perform effectively in our high-growth, virtual office culture.
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Microsoft CRM helps mid-market businesses nurture positive client relationships. Built-in Sales and Customer Service components allow employees to share information to help promote selling success and offer consistent, effective customer service. Progent can set up the most sensible network infrastructure, including local and offsite wireless connectivity, to support MS CRM, and Progent's Experts Team can provide your company with a certified MSCRM professional who can show you how to combine Microsoft Dynamics CRM with your sales or customer support data.
SQL Server 2016 introduces major improvements in performance, capacity, security, availability, BOYD integration, and integrated BI. New features include PolyBase for handling structured and unstructured files simultaneously for big data applications, R language support, Always Encrypted mode, Mobile Report Publisher, and seamless management of local and cloud operations and services. Progent's Microsoft-certified consultants can provide remote and on-premises expertise to assist organizations of any size to deploy, manage or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft technologies including Windows Server, Exchange, SharePoint Server, Microsoft Dynamics CRM, Skype for Business, and System Center Operations Manager (SCOM).
Progentís wireless consultants can help small companies plan, select, test, install and maintain secure building-to-building wireless bridging products that integrate transparently into your existing network while offering a level of security that matches or exceeds wireline interfaces. Progent provides experience in wireless network products from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can help you select and install the wireless link solutions that match your company requirements.
Progent's Microsoft-certified professionals have more than a decade of background delivering messaging support for customers ranging from small offices to large corporations. Progent offers affordable consulting for all editions of Exchange Server to strengthen email and virus protection, configure high availability email systems, and facilitate off-site and wireless email connectivity. Progentís Microsoft Exchange consulting services can assist you in planning and carrying out a move from an outdated SMPT server or older Microsoft Email package such as Exchange 2003 to Exchange Server 2016. Progent offers integration help for Windows 8, Windows 7, Vista, and Windows XP clients using Outlook and can show you how to configure Outlook Web App (OWA) for popular browsers. For email virus defense, spam filtering and outbound data leak prevention, Progent offers Email Guard security services.
Progent's ProSight Virtual Hosting combines proven virtualization architecture, a state-of-the-art data center facility, and the support services of Progent's Microsoft-certified consulting team to provide small businesses with a comprehensive information technology outsourcing alternative that improves network dependability and protection, eliminates management hassle, and cuts costs. With Private Cloud Hosting, a small or midsize company can have each of its operating system platforms and critical application servers supported within a secure and reliable facility on a high-performance, non-stop virtual machine set up and maintained by Progent's network support experts.
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Altaro VM Backup offers small and mid-size businesses a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted environments and also enables low-cost backup to Azure storage. Top capabilities include industry-leading Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection with backup spacing as short as five minutes for reducing your exposure to data loss, advanced encryption, granular recovery options for specific files and emails, support for Windows Server CSV and vCenter for managing larger deployments, and the ability to leverage Microsoft VSS technology to back up online VMs with zero downtime. Progent is an Altaro partner and offers a broad array of consulting services to assist you to design, install, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup.
Progentís Microsoft certified consultants can provide small and medium size companies advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis platform that opens the door to the speedy creation of advanced business applications that can give your business a competitive advantage. SQL Server provides core support for XML and can query over the Internet and beyond the firewall. In addition to offering consulting, maintenance and troubleshooting services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your information network. Progent can also help you upgrade from older versions of SQL Server to Microsoft SQL Server 2005.
Microsoft Lync Server 2010 provides IM, Real Presence, voice/video conferencing, desktop collaboration, as well as IP-based and public switched telephone network (PSTN) telephony. Lync Server 2010 can extend the functionality of Exchange Server, SharePoint and Office or cloud-based Office 365 and streamlines management via integration with Active Directory. Lync 2010 can also cut expenses by doing away with Voice-over-IP hardware and subscription fees, PBX gear, or conventional video conferencing solutions. Progent's Microsoft-certified unified communications experts offer online and onsite support services to assist your company to manage and troubleshoot your current Lync Server 2010 environment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is the new version of the product family. Progent can also help your organization to plan and carry out a smooth Skype for Business upgrade.
Progent's CCIE-certified networking experts have extensive background helping ISPs to design, implement, manage, optimize, and debug high-availability, extensible network solutions appropriate for shared public networks.
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Progent's Cisco-certified Wi-Fi consultants can help your organization to evaluate the advantages of using Catalyst Wi-Fi controllers to manage wireless networks of any scale. Progent can help you to support and troubleshoot your existing Wi-Fi environment or help you design and carry out an efficient transition from outdated Wi-Fi controllers to modern models.
Progent offers three basic types of Contact Center support including Microsoft and Cisco Help Desk Outsourcing Services, Virtual Help Desk Support, and Helpdesk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft experts gives your clients convenient access to a dependable technical group with extensive experience delivering phone support and remote access repair for networks powered by Microsoft technology. Progent's concentration is on giving the support Call Center a positive image as a solid contributor to company performance. Progent's goal is to resolve rather than simply record problems.