Expanding your telecommuter workforce may have a major impact on IT architecture, security, and company workflows. Progent has two decades of experience assisting small and mid-size businesses to design, deploy, manage, optimize, and debug IT networks that support a remote workforce. Progent can help your Providence organization to pick the right technologies and adhere to leading practices in building and operating a secure virtual solution for telecommuters that promotes collaboration and delivers maximum value. Progent can provide services that go from as-needed guidance for helping you over challenging technical roadblocks to full project management to help you successfully complete business-critical tasks.

Progent can assist Providence, Rhode Island businesses to succeed with any facet of building a high-performing telecommuting environment by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk augmentation, cybersecurity, data protection solutions, and centralized management.

Network Infrastructure for Telecommuters
Configuring the network infrastructure needed to support an at-home work environment can be especially complex if you must accommodate a mix of worker-owned hardware like PCs and notebooks, routers, and Wi-Fi appliances from various vendors and with a variety of operating systems and firmware levels. Progent's background providing online support for both legacy and modern IT products in remote office venues allows you to make efficient use of your existing network infrastructure and provides you with ready access to expertise for implement essential updates. Services available from Progent to assist your company to create a productive telecommuting ecosystem include:

  • Virtual Private Network connectivity makes it possible to create a safe tunnel for authenticated remote employees to use IT resources located at your corporate datacenter or in a public cloud. Progent's consultants can help you to configure and maintain VPN access between your teleworkers and your key network resources by providing online VPN integration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can assist your telecommuters to set up Cisco's popular AnyConnect client software to provide secure VPN connections for a wide range of endpoint devices such as Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms allow an at-home worker to view and use a remote computer's desktop. This provides network managers more control over the computing ecosystem of telecommuters and ensures remote users a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect home networks to the Internet and support VPN connections, local wireless networks, and firewalls. Progent can provide top-tier remote consulting for integrating routers from all major vendors. See router configuration services from Cisco-certified experts.
  • Home Wireless networks, typically supporting an entire household and guests, are frequently utilized by telecommuters to connect to their router for work. This can create throughput as well as security issues. Progent can help you to mitigate these problems by delivering services that include Aironet integration expertise, Cisco Meraki WiFi installation expertise, and Ubiquiti Unifi wireless access point setup help.
  • Internet access solutions affect the speed and availability of connections between telecommuters and the company network. Business-critical applications might require redundant Internet connections in the event the normal connection fails. Progent offers guidance for picking Internet service providers, selecting sensible service offerings, and setting up redundant Internet connections. See Internet connectivity solutions.

IP Voice Integration for Teleworkers
Extending the business phone environment to accommodate telecommuters is critical to maintaining a productive at-home workforce. A broad range of cloud-centric digital PBX products are popular with SMBs to server remote users. Many larger organizations rely on Cisco's modern or legacy platforms for IP voice solutions. Progent can assist businesses of any size to plan or tune a remote IP voice environment that provides the flexibility, convenience and security required for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to assist organizations tune their existing Cisco VoIP systems to support an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers enterprise IP telephony features to devices like IP phones, media processing platforms, Voice over IP gateways, and multimedia software used throughout the network. Unified Communications Manager manages additional combined media services such as messaging, video conferencing, and customer interaction networks. For details about Progent's Unified Communications Manager support, see Cisco Unified Communications Manager expertise.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM. Progent's consultants can help you to maintain your current CallManager environment or upgrade efficiently to Cisco's current IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other early IP voice platforms, see CallManager expertise.
  • Cisco IP Gateways provide integration with PSTN networks and with clients operating outside the corporate perimeter like at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your wide area network infrastructure to work with these VoIP solutions and provide as-needed deployment and troubleshooting expertise.

Video Conferencing for an At-Home Workforce
A broad range of video conferencing products from leading technology companies enable online discussions, video conferencing, chat, and content sharing for both onsite users and telecommuters. Many companies utilize multiple products to meet the needs of their different partners and clients. Progent's communications experts can assist you to manage your current voice/video conferencing ecosystem and optimize the engagement of your remote employees.

  • Skype for Business is Microsoft's popular unified communications platform that supports presence, instant messaging, audio and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can help you to deploy and maintain Skype for Business client software to accommodate your remote workforce. For details about Progent's consulting services for Skype for Business, refer to Skype for Business integration experts.
  • FaceTime is Apple's multiuser video phone app for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Current editions of FaceTime support up to 32 simultaneous users for voice/video calls. For details about Progent's support services for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex services include sharing discrete content or screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus revision and playback for training. For details about Progent's support expertise for Cisco Webex as well as for additional video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with capabilities such as video calling, persistent chat, plus data sharing. For details about Progent's support expertise for Microsoft Teams and for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting expertise for these conferencing platforms and assist you to optimize your WAN infrastructure to run them.

Microsoft Collaboration Software for Telecommuters
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suites, providing a powerful ecosystem of productivity apps that deliver a consistent user interface for sharing data and ideas across multiple sites and on a wide range of endpoints. Progent has delivered online consulting support for SharePoint and Exchange Server since their first releases and can assist your company to tune these critical collaboration platforms to maximize the productivity of your remote workforce.

SharePoint Server Configuration Experts for Remote WorkersSharePoint uses web entities to enable collaboration and information sharing by providing policy-driven delivery of content, business processes, and utilities for searching through company-wide business data. SharePoint permits you to create protected portals that allows remote workers to see and update aggregated business intelligence via Intranets (Wikis), Blogs, social networking sites, and Web Parts. To find out about Progent's SharePoint consulting expertise, visit SharePoint integration and application development expertise.

Exchange Configuration Consultants for At-Home WorkersExchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange consulting services, go to integration expertise for Microsoft Exchange.

Onedrive Deployment Consultants for At-Home WorkersOneDrive is Microsoftís collaborative cloud file hosting and synchronization service, comparable to GoogleDrive. Remote users can store files to OneDrive, and colleagues can access them safely via a web browser. Provided with Microsoft 365, OneDrive allows home workers to co-author files. Revisions made offline are uploaded when you reconnect to the Internet. To find out about Progent's expertise for OneDrive, visit Microsoft Onedrive integration experts.

Public Cloud Integration for At-Home Workers
Progent offers advanced online assistance for helping businesses to create, maintain and troubleshoot integrated network architectures that include physical data centers, teleworkers, branch offices, plus public cloud resources. Progent can provide expertise for all types of public cloud service such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help remote workers fix problems with public cloud connectivity, authentication, and security.

Azure Integration Services for Remote WorkersAzure is a popular family of cloud software and services that allows you to use infrastructure, virtual servers, and key applications hosted on Microsoft's massive cloud. Microsoft Azure features more than one hundred cloud-based services such as hosting for Windows and Linux-powered virtual machines, on-demand cloud storage, email and messaging, app development with Visual Studio, and backup/restore. Progent can assist your organization to set up virtual machines on Azure Virtual Machines, configure storage on Azure Storage services, unify identity management with Azure Active Directory, and design backup and recovery solutions with Azure Backup. Progent's cloud experts can also help you establish protected connections to Azure for at-home workers by configuring and debugging firewall appliances and VPN tunnels. For information about Progent's expertise for Microsoft Azure, see Microsoft Azure expertise.

Microsoft 365 Integration for TelecommutersOffice 365, rebranded Microsoft 365, is Microsoft's popular family of client productivity software and cloud services offered on a subscription basis. Microsoft applications and cloud services are marketed in a selection of bundles designed for customers ranging from students and small offices to large enterprises. Progent can provide quick and easy online contact with experts knowledgeable about Office 365-compatible clients running Windows, Mac, iOS, and Google Android technology. Progent can assist you to assess the various subscription plans offered with Microsoft 365 and deploy 365 apps for your at-home workers in a way that delivers maximum business value. For information about Progent's consulting services for Microsoft Office 365, go to Microsoft Office 365 consulting expertise.

Office 365 Exchange Online Integration Services for At-Home WorkersOffice 365 Exchange Online is one of the most widely used applications in Azure-hosted Office 365 product line. Microsoft 365 Exchange Online offers the benefits of lower spending for physical infrastructure, easier management, dynamic scaling, high availability, and other advantages inherent with public clouds. Microsoft has designed Microsoft 365 Exchange Online to operate smoothly with local deployments of Exchange, allowing customers to build hybrid cloud/onsite information systems. Progent's certified Exchange experts can provide occasional help to guide you through challenging IT roadblocks and also offer comprehensive project management outsourcing to ensure your teleworkers have easy and safe access to your Microsoft 365 Exchange Online deployment. To learn Progent's consulting expertise for Office 365 Exchange Online, visit Microsoft 365 Exchange Online configuration and troubleshooting expertise.

Amazon AWS Integration for At-Home WorkersAmazon AWS is a trailblazer in the public cloud computing market and is the industry's leading source of cloud-based services. Progent offers quick and affordable online contact with cloud integration experts who can assist your organization to plan, deploy, maintain, and troubleshoot hybrid IT networks that integrate Amazon AWS cloud services with local data centers and with other public clouds like Microsoft Azure. Progent also can provide the skills of Cisco-certified CCIE networking experts to assist you to create a high-availability network model to make sure your employees have a consistent computing experience regardless of whether they are working from your main office, a remote branch, from home, or on the road. For details about Progent's support services for Amazon AWS, visit Amazon AWS consulting support.

Google Cloud Platform Integration for At-Home WorkersGoogle Cloud (GCP) is a popular collection of cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco consulting experts can help you to scale your existing IT resources with the Google Cloud, and Progent's database experts can help you make your mission-critical applications cloud ready so your remote workers can benefit fully from Google Cloud Platform services. Progent can assist your organization to set up VMs on Google Cloud Compute Engine, design a cost-effective storage solution with GCP Storage services, and streamline identity management for telecommuters with Google Cloud Identity. Progent's consultants can also help you to use GCP's management tools to control and track your GCP environment. For details, go to Google Cloud Platform consulting services.

Help Desk Call Center Services for Teleworkers
A sudden, company-wide transition to a teleworker business model, which could be driven by a pandemic or as part of a disaster recovery/business continuity plan, can overstretch even a well-staffed internal Call Desk. Progent's Help Desk Call Center services allow businesses to outsource or supplement their Call Center with Progent's remote Technical Response Center team.

  • Progent's Standard Call Desk services utilize Progent's nationwide network of online technical support experts along with world-class ticketing and tracking technology to offer an economical, advanced Call Desk. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all aspects of remote Level 1 desktop support from initial help requests to trouble ticket creation, desktop sharing, issue resolution, and reporting. A web-based User's Service Portal allows telecommuters to check or revise their current trouble tickets, enter details, and upload screen captures or attachments. Technical support services are delivered at a substantial discount off Progent's ordinary Level 1 technical support charges, and Progent offers the option of fast escalation to Level 2 and Level 3 support specialists to deal with advanced problems. To find out more, see Progent's Standard Helpdesk Services for small companies.
  • Progent's Help Desk Augmentation Service allows your business to augment your current Support Desk organization by sharing responsibilities for Help Desk services transparently between your in-house IT support personnel and Progent's nationwide roster of desktop support technicians and subject matter specialists. Progent's co-managed Help Desk service is based on a co-sourcing support model utilizing the leading professional services automation platform for managing help requests and trouble tickets, establishing ownership, tracking progress, and generating reports. For information about how Progent's Call Desk Augmentation Services can help your business to deliver best-in-class IT support to your telecommuters, refer to Progent's Help Desk Call Center supplementation Services.

Security for Remote Workers
Teleworkers commonly run their own computers and work in a physically unsecured environment. This worsens their exposure to cyber threats and calls for judicious use of firewalls, remote endpoint monitoring, and the creation of security policies in compliance with leading practices. Progent's seasoned roster of certified cybersecurity experts can help you to design, deploy and manage a modern security solution that safeguards sensitive information in IT networks that incorporate remote workers.

  • Firewalls enable companies to build a network environment that can be safely accessed by on-premises users as well as by at-home workers, mobile workers, suppliers, clients, and other stakeholders. Next-generation firewall devices permit you to assign and control appropriate permissions to different classes of users and to scale your IT network and adjust your security profile as your business evolves and as network attacks become more complex. Progent works with both current and legacy security devices from all major manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For more information about Progent's firewall support services, refer to firewall integration and support expertise.
  • Online Endpoint Security Monitoring makes it easy to track the disparate computers used by remote workers and either reject or spot and respond to the latest threats such as ransomware. With ProSight Active Security Monitoring services, a lightweight agent is installed on each protected endpoint, watching all activity and utilizing state-of-the-art machine learning to identify new threats on arrival. When a cyberattack is discovered, ProSight Active Security Monitoring instantly disconnects the targeted endpoint from the network to quarantine the malware. Because the ProSight ASM agent is self-contained, endpoint devices remain secure even when they are not connected to the Internet. To find out more about ProSight ASM, see remote endpoint monitoring for an at-home workforce.
  • Security Audits can evaluate the exposure of your information system to all classes of external and local security threats for a network that incorporates at-home workers. Progent can deploy remote, automated cybersecurity analysis scanning for rapidly and economically detecting a broad range of security gaps that can be surfaced via the Internet. Progent's security assessment consulting services, which can be managed by network security professionals with top credentials such as CISM, CISSP, and GIAC, can assist you to audit your workflows and governance policies and assess your network architecture to allow you to design the highest level of security for your at-home workers.

Data Protection Solutions for Remote Workers
The field of Data Protection covers backing up and recovering vital data in order to avoid data loss and reduce restoration time and effort in case of storage system failures due to hardware breakdowns, programming hiccups, user mistakes, malware, or other causes. Reliable data protection solutions can be especially challenging to architect and maintain in hybrid networks that incorporate private data centers, cloud resources, and an at-home workforce.

  • Backup/Recovery solutions for at-home workers must address multiple types of personally owned endpoints. Progent offers fast remote access to consultants knowledgeable about a broad array of products for protection Microsoft Windows, Apple Mac and Linux/UNIX servers and desktops as well as notebooks, tablets and smartphones. Popular backup/recovery products maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect resources spread across a wide area network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery service that uses cloud-based storage and features fine-grained recovery and unified management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) plans often envision circumstances that require a quick switch to telecommuting. Progent's expert disaster recovery planning consultants and business continuity planning consultants can help your company to create, document and test a DR/BC strategy that addresses the logistics of switching to telecommuting.

Unified Management for Telecommuters
Microsoft has rebranded and rebundled its endpoint management platforms under the title Endpoint Manager, which encompasses Intune for cloud management of remote endpoints and Configuration Manager for managing onsite computers. Endpoint Manager features a unified environment for safeguarding critical information by controlling onsite, mobile, and home-based endpoint devices.

Microsoft Intune
Intune is a component of Microsoft's Endpoint Management family that also features Microsoft Configuration Manager. Intune is a cloud service for managing and securing off-premises computers and software. Managed endpoint computers can be personally owned or company owned. Network administrators managing the enrolled endpoint devices of telecommuters can use Intune to deploy and authenticate apps on managed devices, push updates and certificates, configure policies for accessing data and networks, manage passwords, create VPN tunnels, control how teleworkers share data, establish threat protection, verify compliance, and delete corporate information from missing, stolen or deactivated endpoint devices. Intune runs with iOS, Google Android, Windows, and macOS devices. For information about Intune and how Progent can assist you to use this platform to administer the devices of your teleworkers, visit Intune remote endpoint management expertise.

VMware Workspace ONE
VMware Workspace ONE is an advanced centralized MDM platform that allows network administrators to keep remote endpoint devices current and protected. Workspace ONE uses VMware AirWatch technology for centralized endpoint management along with VMware's Horizon virtual application delivery platform for identity control, app management, and setup management of endpoint devices. Workspace ONE operates with endpoints powered by Windows 10, macOS, iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises product through a perpetual license. Key features of Workspace ONE include rapid over-the-air provisioning of out-of-the-box laptops, immediate onboarding of new users, policy set up and enforcement for all classes of endpoints, unifies management reporting and analytics, an email encryption gateway, and tight integration with Microsoft apps and cloud products. To find out about Progent's expertise for VMware Workspace ONE, visit VMware Workspace ONE mobile device management expertise.

Contact Progent for Telecommuter Support Services
To contact Progent about building and managing an efficient work-from-home solution for your Providence, Rhode Island organization, call 1-800-993-9400 or refer to Contact Progent.



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    Progent's Standard Help Desk Services offer a complete service desk solution that handles all facets of online desktop support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Support services are offered at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to resolve complex issues.

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  • Technical Consultant ProSight Server and Endpoint Management
    ProSight Remote Desktop Management Technical Consultant

    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running efficiently by checking the health of vital devices that power your network environment. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your specified IT management staff and your assigned Progent consultant so any looming issues can be resolved before they have a chance to disrupt your business.

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    Wi-Fi VoIP phone integration Remote Technical Support

    Progent's Cisco-certified wireless integration consulting experts can help you to configure, administer, and debug Cisco wireless products such as Cisco's Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.

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  • ProSight Email Guard Spam Filtering Consultant Services
    ProSight Email Content Filtering Service Consultant Services

    Progent's ProSight Email Guard solution uses the technology of leading data security companies to deliver centralized management and world-class protection for all your email traffic. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This decreases your exposure to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a further layer of inspection for inbound email. For outgoing email, the onsite security gateway offers AV and anti-spam filtering, DLP, and encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays inside your security perimeter.

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    Progent offers cost-effective remote and on-premises consulting to assist organizations of any size to migrate all or part of their critical IT resources to Google Cloud Platform (GCP). This can save time and equipment expense and allow access to Google's state-of-the-art machine learning technology. Progent can help you with every aspect of Google Cloud Platform integration including needs analysis, preparedness evaluation, architectural design and review, testing, configuration, administration, performance tuning, licensing management, disaster recovery solutions, and security.

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    24 Hour Cisco PIX to ASA upgrade Onsite Technical Support

    Progentís certified Cisco network security consultants provide expert PIX Firewall and ASA Firewall consulting services covering infrastructure design, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and software policy enforcement, sophisticated attack protection, and safe connectivity services. Ranging from compact, easy-to-install desktop devices for small and home businesses to modular gigabit products, Cisco PIX and ASA Firewalls offer advanced security, high throughput, and excellent availability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built platform, minimizing possible OS-specific security gaps.

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    ProSight Endpoint Protection Onsite Technical Support

    ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior machine learning technology to defend endpoints as well as servers and VMs against modern malware assaults such as ransomware and email phishing, which routinely get by traditional signature-matching AV tools. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a unified platform to address the entire threat lifecycle including blocking, detection, mitigation, remediation, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks.

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    Urgent Threat Management Gateway 2010 IT Consulting

    Microsoft Forefront Threat Management Gateway builds on the proven security technologies of Microsoft ISA Server and provides a centrally managed Internet gateway that delivers a single-server solution for an array of security functions such as an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, VPN control, and HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 provides advanced web security logging and reporting capabilities, permits custom reports generated by Microsoft SQL Server, integrates with Active Directory to streamline policy enforcement, and can be installed as a virtual server to lower costs and enhance recoverability. Progent's Microsoft-certified consultants can help your company to design and execute test and production implementations; integrate Forefront TMG 2010 with Windows 2008, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; set up Microsoft Forefront TMG 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent's consultants can also assist your organization to upgrade economically to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.

  • Remote Monitoring and Reporting Online Support MOM 2007 Outsourcing
  • Remote Office Engineer Branch Office Technology Consulting

  • Microsoft Office XP Networking Help
    Microsoft Office XP IT Outsourcing Group

    Progentís IT outsourcing services offer budget-friendly network consulting for small companies. Whether it includes designing system infrastructure, setting up an internal Help Desk or outsourcing a one, deploying a new email platform, monitoring your network, or creating an on-line business solution, outsourcing your IT engineering services can reduce costs and minimize risks, permitting network service budgets to grow in a more linear and manageable manner than is feasible by building up a large, all-purpose in-house IT staff. Progentís Outsourcing White Paper and datasheets explain how Progent can enable you to build a secure and highly available system foundation for your critical business software powered by Microsoft Windows including Office XP, Office 2003, and Office 2000.

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  • Coder Amazon AWS Machine Image
    Programmer Amazon Glacier integration

    Progent can provide affordable remote support to help businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every phase of Amazon AWS integration including needs analysis, readiness evaluation, system design, testing, configuration, administration, performance optimization, software license management, disaster recovery solutions, and security strategies.

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  • Consultants System Center 2016 Configuration Manager
    System Center 2016 Configuration Manager Network Consultant

    Microsoft System Center 2016 provides important enhancements in the management of hybrid cloud networks by offering comprehensive support for Windows Server 2016 servers, Windows 10; unified management of heterogeneous environments that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Google Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting team can provide world-class remote and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist your business to design and install a new implementation of Microsoft System Center 2016, extend or optimize your current one, migrate efficiently from a previous version of System Center, or debug your System Center environment.

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  • Top Microsoft Experts Windows Server 2008 Security IT Services
    Urgent Windows Server 2008 Security Support and Setup

    Microsoft Windows Server 2008 R2 features outstanding levels of performance, protection, availability, scalability, and flexibility that accelerate output of local, remote, and mobile workers. Progent's network professionals can deliver cost-effective remote engineering, technical support, and training services to help you to design, implement, and maintain Microsoft Windows Server 2008 R2 to add significant strategic value to your information system.

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    24 Hour Aironet 4800 Access Point Online Consulting

    Progent's Cisco certified wireless networking consultants can provide economical online and onsite help for both legacy and current 802.11ac Aironet wireless access points and Progent can assist your business to plan and maintain Wi-Fi solutions that include indoor and outdoor/ruggedized Aironet access points.

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  • Support and Integration Fault-tolerant system CCNP Certified Fault Tolerant Mutli-location Network Remote Troubleshooting
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    XenApp Virtual Windows Applications Consultant Services

    Progent's Citrix consultants can help your business to plan, implement, manage, and support a virtualized Windows application delivery and management system based on XenApp. Progent's Cisco-certified CCIE network engineers can show you how to enhance your network for distributing server-side and client-side applications, and Progent's remote datacenter management and support consultants can help you to administer and support a remote datacenter that offers high availability, enhanced protection, and rapid disaster recovery.

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  • On-site Support Cisco ASDM Firewall Management
    Award Winning ASA and PIX Firewall Support Outsourcing

    Progentís Cisco-Premier network consultants provide professional PIX Firewall consulting services encompassing architecture, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack security, and secure access services. Extending from small, plug-and-play desktop appliances for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls offer a sensible level of security, performance and reliability for business environments of all sizes. PIX firewalls are based on a hardened, purpose-built operating system, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and networking services, including advanced application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive administrative solutions. Progentís Cisco consultants can show you how to select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

  • Ubiquiti Security Gateway Specialists Ubiquiti UniFi WiFi AP Engineer
  • Urgent Windows 2003 Cluster IT Consultants Support and Setup Fault Tolerant Mutli-location Network
  • Virtual Machine Manager 2016 Support Outsourcing SCVMM 2016 and Windows 2016 IT Consulting
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  • Immediate ISA 2004 Server Consultants
    Emergency Microsoft ISA 2004 Server Computer Engineer

    Progent's Microsoft-certified ISA Server consultants have extensive backgrounds developing ISA Server-based security installations for IT networks with multiple offices, remote users, and line-of-business eCommerce applications. Progent's ISA Firewall consultants are available to assist your small business in planning and deploying an installation of ISA Server 2000 or ISA 2004 Server that supports your information security needs without adversely limiting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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  • Microsoft Certified Windows Server Essentials and SQL Server Consultancy
    Professional Windows Server Essentials

    Windows Server Essentials is an affordable, versatile operating system that enables small businesses to make the move from the traditional stand-alone on-premises datacenter to the contemporary hybrid computing paradigm that combines on-premises and cloud-hosted resources. Progent's Microsoft-certified consultants can provide cost-effective remote consulting and technical support for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to assess the possible business advantages of moving to WS 2012 R2 and adopting a hybrid on-premises/cloud design for your computing ecosystem. Progent offers full-service project management support to help you plan and carry out an efficient migration to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Azure Cloud applications and services. Progent can also provide continuing consulting, technical support, and customized training.


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