Fast and Affordable Online Support for Providence Rhode Island IT Networks
Immediate Online Help for Providence SystemsFor companies in Providence Rhode Island, Progent offers remote help for computer systems based on Microsoft, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Certified professionals have provided online troubleshooting to businesses in every state in the United States. (Refer to recommendations from Progent's clients.) Progent also offers the consultation services of Cisco CCIE network specialists to handle challenging networking problems, as well as the assistance of CISSP-qualified security consultants to handle advanced security design and troubleshooting issues.

Progent's remote support engineers offer excellent leverage because they possess the real-world experience and have access to the advanced technology needed to solve most information system problems quickly. This reduces immediate costs because service calls accumulate fewer chargeable consulting minutes. Remote help also avoids the expense of sending an engineer to your site. Your organization saves additionally with incidental costs by minimizing or eliminating system downtime and associated costs resulting from business discontinuity, upset customers and vendors, unproductive workers, and distracted executives. Progent's advanced online consulting experience is especially helpful for organizations that rely on public clouds for vital infrastructure or applications such as Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where on-premises tech support may not be an alternative.

Progent's pricing policy for online help is structured to leverage your IT service dollar. Progent bills by the minute for phone assistance, so you owe only for the support that you actually get. Unlike typical remote service organizations, Progent imposes no startup fee or minimum job duration. Progent's one-minute granularity and clean policy for billing eliminate situations where fast repairs manage to turn into large tabs. Progent's skill at solving problems quickly means you spends less cash.

Progent's Online Consulting and Troubleshooting Services
Over time, Progent has refined a set of optimized tools and field-proven methodologies that ensure the highest level of efficiency for remote consulting and troubleshooting for IT systems of all sizes. Progent offers secure Virtual Private Network support for gateways from multiple popular companies including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN access permits the experts of Progent's online support team to communicate with your system without compromising corporate security.

Progent's powerful technical support reporting application includes extensive records for the support that Progent's customers have received. Progent's authorized service personnel have access to the history of services rendered to each Progent customer by any engineer. This history of issues and repairs is stored as a conveniently exploitable internal knowledge base that enables Progent's online support experts to share their knowledge with the whole team to make sure that the effectiveness of Progent's support improves over time. Progent's advanced accreditations and close relationships with key vendors including Cisco and Microsoft open up other massive support databases and permit quick response from manufacturers' in-house support staff with the result that Progent's remote service experts can determine the best resolutions in the least time.

Remote support offered by Progent to clients in Providence Rhode Island include:

ProSight Flat-rate Managed IT Services for Small and Mid-size Organizations
Progent offers a selection of low-cost, flat-rate managed services intended to enable small and mid-size businesses to benefit from the same advanced technology deployed by many of the industry's leading corporations. The ProSight line of network management outsourcing services covers all key facets of modern networking including email protection, behavioral-based threat defense, cloud-based backup and disaster recovery, network infrastructure health monitoring, VM cloud hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior machine learning tools to defend endpoints as well as physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which easily escape traditional signature-matching AV products. ProSight ASM protects on-premises and cloud resources and provides a unified platform to manage the complete malware attack lifecycle including blocking, infiltration detection, containment, remediation, and forensics. Top features include single-click rollback with Windows VSS and automatic network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection services deliver ultra-affordable multi-layer security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device management, and web filtering through cutting-edge technologies packaged within a single agent accessible from a unified control. Progent's data protection and virtualization experts can help you to design and implement a ProSight ESP environment that meets your company's specific needs and that helps you demonstrate compliance with government and industry data security regulations. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require urgent attention. Progent's consultants can also assist you to install and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable and fully managed service for secure backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables rapid recovery of critical data, apps and virtual machines that have become lost or corrupted as a result of component breakdowns, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR consultants can provide advanced expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPAA, FINRA, and PCI and, whenever needed, can assist you to restore your business-critical data. Learn more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of top information security companies to deliver web-based management and world-class protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a preliminary barricade and blocks most threats from making it to your network firewall. This decreases your exposure to inbound attacks and saves system bandwidth and storage. Email Guard's on-premises security gateway appliance adds a deeper level of analysis for inbound email. For outbound email, the onsite security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also help Exchange Server to track and protect internal email traffic that stays inside your security perimeter. For more details, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to map out, monitor, optimize and troubleshoot their connectivity hardware such as routers, firewalls, and access points plus servers, printers, client computers and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that network maps are kept updated, captures and manages the configuration information of virtually all devices on your network, tracks performance, and generates alerts when potential issues are detected. By automating tedious network management activities, ProSight WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, locating devices that require critical software patches, or resolving performance issues. Learn more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management techniques to keep your network running at peak levels by tracking the state of vital assets that drive your business network. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT management personnel and your assigned Progent consultant so that all potential problems can be resolved before they can disrupt your network Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure Tier III data center on a fast virtual host configured and maintained by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS platforms, and the apps. Because the system is virtualized, it can be moved immediately to a different hosting environment without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and protect information about your IT infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can save up to half of time spent trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether youíre planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need the instant you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size businesses to get an objective evaluation of the overall health of their IT system. Based on some of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits show you how closely the deployment of your core infrastructure assets conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits like a more manageable Active Directory (AD) environment. Both versions also include one year of state-of-the-art remote network monitoring and management. Advantages can include simpler management, better compliance with data security regulations, higher utilization of IT assets, faster troubleshooting, more dependable backup and restore, and higher availability. Read more information about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to help evaluate your company's ability to block or recover quickly following an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to collect information about your existing AV defense and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to build an efficient security and backup/recovery system that aligns with your business requirements. For additional information, visit The ProSight Ransomware Preparedness Report Service.

Special Support Services Offered by Progent
Progent offers the services of world-class online consulting professionals for contract information technology programs. Progent's rates for ongoing consulting tasks are set based on the qualifications of the consultants involved. Progent's background in these important areas of information technology enables clients to complete major projects economically and on time. Progent's project-based remote consulting services include:

  • Call Center Expertise
    Progent's Help Desk Call Center support alternatives for companies with environments that incorporate Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux technology include full-service Call Center services, shared Helpdesk services, and Help Desk process consulting. Progent's Standard Help Desk Services offer smaller organizations a comprehensive service desk solution that manages all aspects of remote desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Progent offers service desk support at a substantial discount off Progent's regular desktop service rates, and Progent offers the additional option of fast on-demand escalation to subject matter experts to handle complex issues.

    Progent's Help Desk consulting expertise can aid you in building an efficient new Help Desk or improving your established one, evaluating or modifying Help Desk software to handle the particular needs of your corporation, or providing temporary online staff to reinforce your in-house Help Desk Call Center resources to handle demanding scenarios like software transitions, mass upgrades, or installing brand new business software.

    Progent's Help Desk staff of seasoned information technology consultants provides your clients in Providence Rhode Island instant communication with an effective support group with extensive background delivering telephone-based support and online repair service for IT systems powered by Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products. Progent's focus is to earn the Help Desk perception as a significant enabler of company success, and Progent's intent is to fix rather than merely document technical problems.

  • Applications Support: Training, Custom Programming, and Integration
    Progent's Applications Consulting Team offers phone-based advanced consulting expertise and education in specific application fields such as ERP, MRP, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can deliver expertise, custom development, and education for Microsoft applications including CRM, Project, Office 365 Word, and Microsoft Office 365 Excel. To read more information on Progent's expertise, programming, and education services, visit Progent's Business Application Experts Group.

  • Unified and Streamlined Administration of Hybrid Cloud Networks
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud networks through comprehensive integration with Windows Server 2016 servers, Windows 10 clients; seamless management of heterogeneous environments that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded cloud support including tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants offer world-class remote and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and install a new implementation of Microsoft System Center 2016, extend or optimize an existing one, migrate smoothly from a prior release of System Center, or troubleshoot your System Center solution.

  • Online Hybrid Network Monitoring Support
    Progent can deliver businesses in Providence Rhode Island online hybrid network monitoring and reporting by providing System Center Operations Manager (SCOM) consulting and System Center 2012 Operations Manager support. Progent can adapt SCOM to accommodate your business so your computer support is proactive rather than reactive. By detecting potential problems before they evolve into full-scale emergencies, remote monitoring can head off disruptive and costly service failures. Progent can also provide help with server and infrastructure monitoring products such as Nagios and MRTG to analyze UNIX, Linux, Sun Solaris, or macOS and OS X networks, Microsoft Windows networks, or systems that support a variety of platforms.
How Your Providence Business Can Contact Progent's Remote Support Experts
To get in touch with Progent about urgent online help with Microsoft, Apple macOS and OS X, or Linux environments, visit Progent's Emergency Remote Support, phone 1-800-993-9400, or refer to Contact Progent. For organizations and startups in Providence Rhode Island, Progent's phone-based network support specialists are ready to deliver effective and cost-effective IT support the moment your business has to have it. More than a decade of delivering online technical assistance has earned Microsoft Partner status for Progent's team of engineers and has allowed Progent to develop high-end troubleshooting skills and to refine online access tools to solve IT problems rapidly while eliminating the expense and lost productivity that comes with on-site service calls.

Even if your Providence office has a regular independent support technician or maintains a full time organization that can handle day-to-day network issues, Progentís Microsoft and Cisco certified consultants can still provide a convenient and seamless remote expansion of your on-site resources in cases when your regular service personnel either don't have the bandwidth or the experience to handle unexpected network emergencies or particularly complex integration projects.

Advantages of Progent's Network Help for Businesses in Providence Rhode Island
Progent's remote network troubleshooting services enable your Providence business to enjoy the benefits of timely, enterprise-class IT support without the expense of maintaining an in-house IT staff. Your network will acquire added strategic worth by becoming more available, productive, and secure. Benefits to your business include:

  • Convenient virtual expansion of your on-site IT resources
    With most offices in Providence Rhode Island, local computer service providers, whether represented by independent consultants or a full-time maintenance staff, can resolve typical network issues. On the other hand, major troubles sometimes spring up when local support personnel are overstretched or unavailable, and some trouble may stem from IT products that is unfamiliar to your local service people. In these cases, Progent's on-call support experts give you a convenient, quick, and economical way to augment your local resources and to pass on useful information to improve your ability to resolve future issues in-house.

  • Reduced Dependence on Individual Consultants
    For IT maintenance, smaller offices commonly rely on individual freelance consultants. While independent service people carry less overhead than big support firms and can afford to charge lower rates, they are often overbooked, making it difficult to respond quickly to urgent situations. If an independent service provider is busy with another customer, sick, on a trip, or in training, the absence of backup help may require your company to go without assistance during an IT crisis. As your company grows, system downtime and problems with critical applications are more expensive. The money you thought you were saving on an independent can be consumed fast by reduced productivity. Progent provides a dependable source of backup service expertise to insure your network remains up and running.

  • Build a Solid Basis for Smooth Growth
    Businesses typically start with an IT architecture implemented on a shoestring budget. Without a scalable infrastructure, band-aid repairs often get thrown on top of an unstable foundation. As a network grows, stability and expandability problems can impede the success of the business. These poorly designed systems need proper assessment, smart long-term planning, and broad-based IT knowledge to upgrade to a network architecture able to offer the stable foundation to handle vital business requirements and ease downstream growth.

  • Work with Problem Solvers Instead of Technology Sellers
    Smaller offices need advice and technical training to negotiate an increasingly complicated array of product alternatives capable of promoting business success and improving productivity. These companies hardly need a network consultant who is attempting to earn a commission on a specific vendor's products. Network consulting and product selling can result in a scenario where the recommended solution is designed around a profitable product rather than the genuine needs of a client. Progent avoids these conflicts of interest by offering only services rather than products. This allows Progent to align technical expertise with the real needs of customers.

How Is Progent Different from Other Support Organizations?
Progent is a Microsoft Partner support firm and Progent's staff size, depth of technical knowledge, refined remote support tools, and understanding of enterprise networking enable offices to avoid the pitfalls associated with exclusive reliance on smaller consulting firms, independent freelance service providers, or limited in-house IT help.

Progent adds value by offering:

  • Proven Methodology
    Progentís staff of Microsoft and Cisco Premier Certified consultants average more than a decade of hands-on professional experience, in the trenches of network service, performing a wide range of IT tasks for an extensive array of businesses. Every Progent consultant shares a proven set of personal best practices which are combined into shared best practices training that Progent teaches its consulting team. This guarantees that you get not only expert IT help, but also a support engineer with field-tested approaches for applying computer knowledge to resolve real-world IT problems quickly.

  • Value Pricing
    Progent's pricing policy is to bill for phone service and in-person help by the minute. Consequently, you pay only for delivered support. Progent does not demand a higher rate for off-hours or priority support, and inside California or in areas where Progent offers in-person service, Progent does not charge for travel time except for urgent calls where on-site time is less than 4 hours. In addition, Progent applies no initialization charge and asks no monthly commitment for support services provided during regular working hours. Many service organizations impose substantial minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity avoids big bills for fast solutions so you will not be tempted to permit minor problems to fester.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's consultants to clients. By teaching customers to resolve problems that are within their scope, Progent can focus on delivering hard-to-find skills where Progent has few competitors. Businesses who utilize trusted independent consultants or who maintain in-house support personnel benefit when Progent transfers knowledge about critical technology and proven methodologies to make their networks more reliable, secure, and productive.

  • 24x7 Network Monitoring with Microsoft System Center Operations Manager
    Progent is one of the only consulting firms to provide round-the-clock network tracking services powered by Microsoft System Center Operations Manager. MS Operations Manager allows your network maintenance to be anticipatory instead of reactive. By uncovering possible problems before they result in downtime, network monitoring can save your information network from stressful and expensive service disruptions.
How Does My Business Start Receiving Remote Computer Help from Progent?
To get started with Progent's Nationwide Remote Support services or to find out more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for network help, visit Immediate Online Support.



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    Progent's background delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to create custom mission-critical programs and eCommerce environments that operate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can help you design reports that let you analyze your business more thoroughly, turning raw data into useful understanding of your company and customers.

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    Server growth puts pressure on network budgets and management resources. Server reduction via a virtual architecture promises lower total cost of ownership of servers and faster return on investment, more leveraged utilization of physical computers, streamlined operations, enhanced system availability, and easier management. Common uses for virtual servers are hardware consolidation, economical platforms for line-of-business legacy applications running on obsolete operating systems, and inexpensive quarantine of software development or evaluation environments from production systems.

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    Progent's ProSight Email Guard solution uses the technology of top information security vendors to provide web-based management and world-class security for all your email traffic. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with a local gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to external attacks and conserves system bandwidth and storage space. Email Guard's on-premises gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the local gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also assist Exchange Server to track and protect internal email that originates and ends inside your security perimeter.

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    Progent offers access to the cost-effective services of online Internet connectivity experts to assist your organization to evaluate or enhance your Internet services so your Internet access solution meets your business requirements. Support services available from Progent include assessment of your existing bandwidth utilization, carrier and service plan analysis and selection, network provisioning, and managing a seamless move to a different ISP and/or service arrangement. Provisioning can include enhancing current routers and switches and deploying new ones, implementing firewalls, and designing dependable BGP configurations.

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    Progent's Check Point Software experts can show you how to choose and configure Check Point Software Firewall utilities and hardware based on Check Point Software's technology to provide an affordable and effective security solution for your information network. Progent can also show you how to configure other Check Point technologies including Check Point ZoneAlarm and Check Point Power-1 appliances with security solutions from other vendors and provide a single source for continuing technical support, administration, education, and consulting services.

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    Progent's Mac consultants can support the creative facets of Mac computing by providing help services and education in graphics, sound, and video. Progent's support professionals offer expertise in a variety of Apple Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production studio.

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    Microsoft Dynamics GP 2010 financial software is a comprehensive business management platform that unifies data and processes across your company, communicates easily with other solutions, and brings together employees, clients and suppliers regardless of time or place. Designed for small to mid-size companies, Microsoft Dynamics GP 2010 and MS Dynamics GP Release 10.0 provide capability for accounting, analytics and reporting, project management, inventory and order control, e-commerce, HRM, customer relationship management, field service, manufacturing, retail, and online business services. Progent can help you set up and maintain a reliable, protected server and communications environment to support Microsoft Great Plains, and can give you access to expert Great Plains professionals to help your business benefit from the full power of Dynamics GP/Great Plains 2010.

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    Progent's Cisco CCIE-certified network infrastructure consultants can provide high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.

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    Lync Server 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, as well as IP-based and traditional PSTN telephony. Microsoft Lync Server 2010 can extend the capability of Microsoft Exchange Server, SharePoint and Office desktop or cloud-based Office 365 and simplify management through integration with Active Directory. Lync 2010 can also cut expenses by eliminating VoIP hardware and subscription services, PBX gear, or conventional video conferencing technology. Progent's certified unified communications experts offer online and onsite support to help you to maintain and troubleshoot your existing Lync 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also assist your organization to plan and carry out an efficient Skype for Business upgrade.

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    Progentís Microsoft-certified experts offer companies of all sizes consulting, technical support, and development services for SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that utilizes web technology for intelligently coordinating people, teams and data. Microsoft SharePoint offers a common spot for your employees or customers to connect to, organize, share and interact with useful data, files, and software and to communicate with one another. SharePoint enables quicker and better decisions, more effective sharing across groups and more streamlined business practices. Windows SharePoint Services join employees, customers, workgroups and projects with the knowledge theyíve developed in a way that makes data convenient to locate, retrieve and apply. Progent's SharePoint experts can help you to manage your current SharePoint solution or upgrade to the latest release of SharePoint Server or to SharePoint Online.

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    Microsoft Virtual Server 2005, hosted on the Microsoft Windows Server 2003 platform and powered by software first developed by Connectix, delivers the power needed to accomplish server consolidation, application migration, and server isolation projects through virtualization technology in an enterprise-ready computing network with high expandability, manageability, and availability. Microsoft has aimed Virtual Server at companies who want to enhance ROI in application programming and piloting, upgrading from outdated line-of-business applications, and hardware consolidation. Progent's professional Virtual Server experts can help your business to evaluate and integrate Microsoft Virtual Server.

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    Progent's Microsoft-certified consultants can help you to assess the benefits of Windows Server 2012 R2 for your organization, develop test systems and rollout plans, tune your network infrastructure for on-premises, multi-site, cloud-based, and hybrid datacenters, educate your IT support, team, develop a corporate-wide security plan, automate IT administration, help with application development, and build and validate a DR/BC plan.

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    Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior machine learning technology to guard endpoint devices as well as physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily escape traditional signature-matching AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a unified platform to manage the complete threat progression including blocking, identification, mitigation, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows VSS and automatic network-wide immunization against new attacks.

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    SQL Server 2014 incorporates significant improvements in key areas such as speed, availability, compliance, and cloud integration. SQL Server 2014 is the first version of SQL Server that includes in-memory technology that operates seamlessly with all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and on-premises services such as planning, deployment, management, troubleshooting, and software development services to enable organizations of all sizes to realize maximum business value from their SQL Server 2014 deployment.

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    ProSight LAN Watch is Progentís server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your network running at peak levels by checking the health of vital devices that power your network environment. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your specified IT management personnel and your assigned Progent consultant so that all potential issues can be resolved before they have a chance to impact productivity.

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