In addition to providing rapid access to guidance from top-tier IT consultants and subject matter experts (SBEs) to assist Providence, Rhode Island companies to resolve discrete technical problems or longer-term initiatives, Progent can provide short-term staffing to deal with more generalized assistance such as desktop support, network management, and Help Desk call center response. Temporary staffing makes it possible for organizations to deal with anticipated or unexpected peaks in demand for IT personnel, which may be caused by situations such as company mergers, data center moves, technology migration, paradigm shifts like telecommuting, disaster response, seasonal variations, or new regulations. Short-term IT staff augmentation can also fill voids caused by the absence of full-time IT personnel because of vacations, health issues, termination, or other reasons.
Benefits of Progent's Temporary Staffing Services
Progent's short-term staffing services offer businesses the ability to respond to surges in demand for IT personnel without dealing with the costs and hassle associated with identifying and recruiting professional IT personnel and without the risk of adding to your permanent staff size.
Key features of Progent's temporary staffing services include:
Progent's Co-managed Center Program
- Rapid availability of reliable network professionals
- Easy initiation, termination, and resumption of services
- Seamless augmentation of your in-house IT team
- Full reporting of all services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved fast
- Strong relationship with a top-level, full-spectrum source for IT support
Progent's co-managed Help Desk Call Center service is a proven flexible staff expansion option that allows IT groups to share the work of Call Center support transparently between their internal network staff and Progent's nationwide pool of IT support specialists. Acting as a seamless supplement of your in-house Help Desk, Progent's shared Help Desk service is a collaborative support alternative powered by the leading shared PSA platform for managing, service calls, generating tickets, assigning responsibility, tracking progress, and producing documentation.
Why Choose Progent?
Progent has 20 years of experience delivering remote and onsite IT services for businesses throughout the U.S. Progentís engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading vendors. Progent's cybersecurity experts hold advanced certifications including CISSP-ISSAP, CISA, and GIAC. Learn more details about Progent's certifications.
Progent's Areas of Expertise for Providence, Rhode Island Companies
Progent's veteran roster of certified consultants offers Providence, Rhode Island businesses a broad range of online technical guidance and troubleshooting expertise. Practice areas covered under Progent's reseller program for network service organizations include:
Contact Progent for Short-Term IT Staffing for Providence, Rhode Island Businesses
To find out more details about Progent's short-term staff augmentation services for Providence, Rhode Island organizations, call 800-993-9400 or visit Contact Progent.