Providence Consulting Expertise
Staffing for Network Service Organizations
In addition to providing rapid access to guidance from top-tier IT consultants and subject matter experts (SBEs) to assist Providence, Rhode Island companies to resolve discrete technical problems or longer-term initiatives, Progent can provide short-term staffing to deal with more generalized assistance such as desktop support, network management, and Help Desk call center response. Temporary staffing makes it possible for organizations to deal with anticipated or unexpected peaks in demand for IT personnel, which may be caused by situations such as company mergers, data center moves, technology migration, paradigm shifts like telecommuting, disaster response, seasonal variations, or new regulations. Short-term IT staff augmentation can also fill voids caused by the absence of full-time IT personnel because of vacations, health issues, termination, or other reasons.
Benefits of Progent's Temporary Staffing Services Progent's short-term staffing services offer businesses the ability to respond to surges in demand for IT personnel without dealing with the costs and hassle associated with identifying and recruiting professional IT personnel and without the risk of adding to your permanent staff size.
Key features of Progent's temporary staffing services include:
- Rapid availability of reliable network professionals
- Easy initiation, termination, and resumption of services
- Seamless augmentation of your in-house IT team
- Full reporting of all services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved fast
- Strong relationship with a top-level, full-spectrum source for IT support
Progent's co-managed Help Desk Call Center service is a proven flexible staff expansion option that allows IT groups to share the work of Call Center support transparently between their internal network staff and Progent's nationwide pool of IT support specialists. Acting as a seamless supplement of your in-house Help Desk, Progent's shared Help Desk service is a collaborative support alternative powered by the leading shared PSA platform for managing, service calls, generating tickets, assigning responsibility, tracking progress, and producing documentation.
Why Choose Progent?
Progent has 20 years of experience delivering remote and onsite IT services for businesses throughout the U.S. Progent’s engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading vendors. Progent's cybersecurity experts hold advanced certifications including CISSP-ISSAP, CISA, and GIAC. Learn more details about Progent's certifications.
Progent's Areas of Expertise for Providence, Rhode Island Companies
Progent's veteran roster of certified consultants offers Providence, Rhode Island businesses a broad range of online technical guidance and troubleshooting expertise. Practice areas covered under Progent's reseller program for network service organizations include:
- Exchange 2019 Consulting
- Exchange Server 2016 Migration
- Windows Server 2019 Migration
- Windows Server 2016 Migration
- Windows 10 Support
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Migration
- Active Directory Design
- Office/Microsoft 365 Configuration
- Dynamics GP (Great Plains) Consulting
- Microsoft Azure, AWS, Google Cloud
- Remote Network Support
- Telecommuter Support Services
- Cisco Network Infrastructure
- Juniper Networks Infrastructure
- Cisco Routers Troubleshooting
- Security and Compliance Monitoring
- Business Continuity Preparedness
- Stealth Penetration Testing
- Firewall Setup
- Help Desk Services
- Desktop Tech Support
- Data Center Solutions
- System Center Operations Manager Monitoring
- Configuration Manager Expertise
- Microsoft Access Expertise
- Virtual Server Automation
- Windows Hyper-V Planning
- VMware vSphere Integration
- Citrix XenApp and XenServer Integration
- Cisco Unified CM/CallManager
- Apple macOS and iOS Expertise
- Smartphone Management
- iPhone Integration
- Google Android Phone Support
- Ransomware Defense and Recovery
- Data Backup/Recovery Consulting
- Cisco VoIP Phones and Telepresence
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi AP Setup
- WiFi Site Assessments
Contact Progent for Short-Term IT Staffing for Providence, Rhode Island Businesses
To find out more details about Progent's short-term staff augmentation services for Providence, Rhode Island organizations, call
An index of content::
Setup and Support Work from Home Infrastructure
At Home Workers Network Infrastructure Consultant Services
Progent can assist small and medium-size companies to plan, implement and troubleshoot the infrastructure for at-home workers.
Technology Consulting Company Small Business
Small Business Outsourced IT Management Services
Progent offers organizations of all sizes world-class network remote or in-person consulting services for information systems based on Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier IT consulting experts also can provide security consulting for companies ranging from the small office to the global enterprise.
CISSP-ISSAP Cybersecurity Consultants
Emergency CISSP-ISSEP Cybersecurity Specialist
Progent's CISSP-premier network security consultants can assist organizations of any size with any facet of information system security. Progent can implement efficient cybersecurity solutions that guard a small office against advanced threats or Progent can plan, deploy, and manage a comprehensive security strategy for hybrid enterprise networks that support onsite, online, and mobile clients sharing network resources distributed over a mix of physical sites and various clouds.
Microsoft Exchange Upgrade Technology Consulting Services
Exchange 2003 Remote Support
Progent's expert consultants can help you design and deploy an efficient in-place Exchange Server 2003 migration plan that minimizes productivity downtime, simplifies long-term service requirements, and makes your Exchange Server 2003 easy to administer. For complex multi-server or multi-location upgrades, Progent offers the background to finish your project quickly and economically. Progent's Exchange 2003 support, repair, and consulting offerings include assistance with the configuration of outside vendor enhancements of Microsoft Exchange 2003 Server that are in keeping with your business goals.
24 Hour Information Technology Consulting SCCM and Windows 10
Microsoft Configuration Manager Support and Integration
Configuration Manager automates application and device deployment and updating, centralizes security and compliance settings management, inventories network resources, guards against corporate data leakage, performs network health reporting, allows safe self service, and delivers a single point of control for administering multi-OS ecosystems running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud specialists can help businesses of any size with any aspect of designing, installing, using and repairing a System Center Configuration Manager deployment for on-premises, cloud, or hybrid environments.
Data Center Support
Enterprise Network Help
For large businesses, Progent can leverage internal network support staffs by providing world-class experience in supporting key Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server help. For the national or worldwide enterprise with branches, Progent can perform as a transparent local supplement of corporate IT management. Progent’s enterprise consulting services include corporate-wide security, remote branch office support, network architecture, Sarbanes Oxley conformance, project management, and top-level service for multi-site office environments based on Enterprise Windows. Progent can offer field consultants and specialists to assist with a campus move or office move, or a system designer to assist with building or using an Internet Data Center or co-location site.
Programming Company Amazon MWS integration
Immediate Designer Amazon MWS development
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to streamline their operations by automating key sales activities including listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can expand their reach, lower their operating costs, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and get to market quickly.
Nagios for Linux Consult
Award Winning Linux Network Monitoring IT Services
Nagios and MRTG are useful, free monitoring utilities that run on the Linux OS and can be deployed to analyze UNIX/Linux networks, Microsoft Windows networks, or multi-platform situations where the Linux OS and MS Windows coexist. The Nagios monitor allows network managers to track network services such as POP3, HTTP, FTP, and NNTP. MRTG lets you track the bandwidth in and out of SNMP network appliances such as servers, routers, and switches. Progent's system integration engineers can assist you to utilize both these programs to streamline and troubleshoot your system.
Exchange 2007 Edge Server Support Services
Consult Exchange 2007 Server
Progent's expert consultants can help you design and deploy an efficient in-place Microsoft Exchange 2007 migration strategy that avoids network disruption, simplifies long-term support demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multi-server or multi-site upgrades, Progent offers the knowledge and experience to complete your project rapidly and affordably. Progent's Exchange 2007 help, repair, and consulting offerings include assistance with the configuration of third-party add-ons to Exchange 2007 Server that are in keeping with your business needs.
CRISC Certified Risk and Information Systems Control Professionals
CRISC Certified Risk and Information Systems Control Manager Consult
Progent can provide the guidance of a CRISC-certified risk management expert to help your company to plan and deploy an enterprise risk management strategy following leading practices identified by CRISC and crafted to match your organization's risk tolerance, business objectives, and budgetary guidelines.
Services Ubiquiti AP
Engineer Ubiquiti UniFi Mobile App
Progent offers fast access to the expertise of veteran Wi-Fi specialists who can help you to determine the advantages of Ubiquiti UniFi Wi-Fi APs for your business and help you to design, deploy, maintain, and debug your UniFi wireless network. Progent can also carry out a wireless site survey to help you to choose, provision, and position Ubiquiti UniFi Wi-Fi access points for your required coverage and performance.
800 ISR Router Consultant Services
4000 Router Information Technology Consulting
Cisco has developed a full product line of routers that includes appliances designed to deliver the protection, performance, and reliability demanded by customers ranging from branch offices to global enterprises. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved reliability and system availability. Progent can help you choose and integrate Cisco routers to establish a solid foundation for your IT system and to make it easy to grow as you add new users, start new offices, install new services, extend your network to customers and partners, and support an increasingly mobile workforce. Progent can provide help with a range of routers based on the Cisco IOS platform, such as Cisco's 800 family of small office VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Series Routers.
Small Government Cisco Professional
School District Professional
Progent has a long background providing a full-spectrum of online network support and urgent repair services to local governments and schools across the U.S. Progent is one of the industry’s pioneers in providing advanced remote IT consulting and has provided network solutions to clients in every state. Online support saves travel costs and solves problems faster than onsite service calls.
Network Monitoring Integration
After Hours Operations Manager Configuration
Remote continuous monitoring, proactive alarms, and periodic analytical reporting are vital to maintaining the proper operation of your network and eliminating preventable and costly disruptions. Remote Monitoring and Management solutions have advanced so far that businesses of all sizes can get a degree of network stability that was previously limited to large enterprises. Progent can provide several RMM options delivered as economical services created to help you to identify and resolve a an array of IT network issues before they get big enough to hurt productivity.
Cisco SIP phones IT Services
Support and Integration UC560
Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can assist you to configure, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from legacy VoIP devices to the newest HD media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally known as CallManager, or with Cisco Unified CM Express to build a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Unified CM apps that include Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent can deliver support with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP trunking, installing Cisco ISR routers with CUBE VoIP networking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.
Cisco and Microsoft Co-managed Heldesk Integration
Virtual Help Desk Information Technology Consulting
Progent’s Help Desk Co-management service makes it possible for your business to split the load for Help Desk services seamlessly between your IT team and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative support solution built around the top shared professional services automation (PSA) platform for handling end-user service requests, ticketing, ownership, status tracking, and reporting.
Windows and UNIX Consultant
UNIX, Windows Consultants
If your company computer system combines UNIX, Linux or Sun Solaris technology with Microsoft Windows, Progent can assist you to incorporate your computers into a unified network that allows all your operating systems to run side by side for easy management, seamless dataflow, high dependability, enhanced throughput, and strong security. Progent's UNIX and Microsoft Windows integration support services include IT architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, remote network support and troubleshooting, on-site technical support, and Help Desk services.
CheckPoint FireWalls Security Tech Services
24/7 Check Point UTM-1 Firewall Technology Consulting
Progent's Check Point Software firewall consultants can help you design, integrate, and manage firewall solutions that rely on Check Point Software Next Generation firewall appliances and Check Point's cloud-based SandBlast security services. Progent's consultants can also help you maintain legacy Check Point firewalls or migrate efficiently to Check Point's modern firewalls.
SonicWall TZ500 Firewall Network Consultants
SonicWall VPN Security Auditor
Progent's SonicWall firewall experts can show you how to deploy, manage, and update SonicWall firewall/VPN products including the current SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified network security experts can show you how to incorporate SonicWall firewalls into a complete security solution and build security into your business practices.
Remote Network Monitoring Professional
IT Management Outsourcing Consulting
Progent's ProSight portfolio of managed services are geared to provide organizations who maintain small internal IT administration and support teams with low-cost help from enterprise-class management tools and consulting experts. Benefits of the ProSight catalog of managed services include flat-rate IT maintenance expenses, automation of routine administrative tasks, continual absorption of new technology, graceful migration from legacy systems to current solutions, improved alignment of computer technology with strategic objectives, guidance from veteran network consultants, and allowing management to focus on business issues rather than fast-evolving network technology.
Solaris-Windows Upgrade Consultant
Biggest Upgrade Consultant Solaris
Progent can help you to plan and implement an efficient migration from a Sun Solaris-based information system to a network powered by Microsoft Windows and capable of supporting Microsoft's familiar office productivity suites, commercial applications, and software development platforms. Progent's Solaris, Windows and Cisco engineers and application specialists can show you how to guard your information and reduce business discontinuity by designing an efficient transition plan that preserves your existing assets in Sun Solaris application and infrastructure. UNIX-to-Windows migration consulting services available from Progent include evaluation of current infrastructure, transition planning and validation, Microsoft Exchange migration expertise, data and application software transition, and server and storage system transition and consolidation.
Microsoft Exchange Technical Support
Microsoft Exchange IT Consultant
Progent is one of the most expert network support firms for creating email and messaging systems based on Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size companies derive the full advantages of Microsoft Exchange 2000 for common scenarios including updating from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 administration.
Online Support Server Monitoring
24x7 Network Computer Consultant
Remote 24x7 monitoring, proactive alarms, and periodic reports are crucial to preserving the health of your network and avoiding unnecessary and costly disruptions. Remote Monitoring and Management (RMM) technology has progressed to the point that businesses of all sizes can get a degree of network stability that was once reserved for large enterprises. Progent can provide a variety Remote Monitoring and Management options delivered as low-cost service packages designed to assist your company to detect and fix a an array of IT network problems before they get big enough to disrupt productivity.
Red Hat Linux Integration Services
Debian Linux Network Consultants
Progent's Linux support experts provide small and mid-size companies and developers support for administering and supporting Linux systems that operate with Microsoft-powered technology. Progent offers your organization access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This wide array of experience provides you with a convenient single source to show you how to create and manage a secure and reliable cross-platform network and communications infrastructure that allows Linux and Microsoft interoperability by integrating MS Windows with leading Linux platforms including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Development Group Amazon Marketplace Web Service integration
Amazon MWS integration Contract Programmer
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their reach, lower their cost of sales, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and costs and expedite your ROI.
Antivirus Design and Installation
Antispam Information Technology Consulting
E-Mail Guard is Progent's economical antispam and anti-virus managed service that gives small businesses world-class protection against spam, viruses, directory harvesting, and other types of email-borne assaults on computer systems. E-Mail Guard is based on Postini's perimeter management technology, a comprehensive library of web-based spam filtering and antivirus services that defuse email attacks before they can penetrate the corporate firewall. Perimeter Manager also lets administrators monitor and control their email systems, regardless of server platform, hardware type, or geographic location.
VMware Hy7brid Cloud Technology Professional
VMware vCenter Server Consultant
Progent offers the assistance of a certified VMware VCDX consultant to help your organization plan, configure, administer and repair VMware vSphere and vCloud-powered virtualization ecosystem for local networks, cloud environments, or hybrid systems. Progent offers world-class expertise for deploying and integrating VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent has extensive understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite tools for managing private and public cloud and hybrid cloud environments that provide high uptime, fault tolerance, and disaster recovery.
