UNIX, Linux, Solaris, and Apple Mac OS X Phone-based Technical Support for
Providence Small Company IT Networks
For small companies located in Providence Rhode Island, Progent offers support for information systems based on UNIX or Linux or for environments that include a mix of UNIX-family systems and Microsoft technology. Progent has delivered online troubleshooting to businesses in all 50 states in the United States. (Refer to Progent's customer recommendations). In addition, Progent offers the consultation CCIE-qualified engineers for complex connectivity issues, plus the services of CISA and CISM-accredited security consultants to help with advanced security design and business continuity planning.
Progent's remote support services represent exceptional value because they have the real-world background and the advanced technology to resolve most network issues quickly. Efficient support reduces immediate costs because solutions require fewer billable minutes. Online help also avoids the expense of sending a consultant to your site. Your company benefits additionally in incidental costs by minimizing or avoiding system downtime and associated costs due to business disruption, upset clients, unproductive workers, and de-focused management.
Progent's pricing policy for online help is structured to stretch your IT service dollar. Progent bills on a per-minute basis for phone consulting, so you pay only for the support that you actually get. Unlike many remote support companies, Progent imposes no service activation surcharge or minimum payments. Progent's one-minute granularity and simple model for billing prevent situations where quick fixes somehow turn into substantial tabs. Progent's penchant for dealing with problems quickly results in your company conserving money.
Progent's Online Service Technologies
Over the years, Progent has fine tuned a collection of optimized tools and field-proven processes which promote the highest degree of effectiveness for online technical support and repair for small and midsize company computer systems. Progent offers protected VPN support for gateways from a variety of leading companies including Microsoft, Cisco, Juniper, Sonicwall and Checkpoint. Secure VPN technology allows the experts of Progent's remote service group to interface to your computer system remotely without breaching corporate security.
Progent's advanced customer support reporting application includes thorough histories for all service that Progent's clients have received. Progent's staff consultants have access to the details of all help delivered to each Progent client by every consultant. This database of problems and resolutions is stored as a quickly retrievable internal knowledge base that permits Progent's online technical experts to share their experiences with the whole team to ensure that the efficiency of Progent's support services improves over time. Progent's high-level certifications and close associations with major technology companies such as Cisco and Microsoft permit access to other extensive support databases and permit fast response from vendors' in-house product engineers so Progent's online consulting specialists are able to determine optimal solutions quickly.
Get Online UNIX/Linux, Sun Solaris, or macOS and OS X Computer Support from Progent
To get started with Progent's remote services in Providence Rhode Island or to find out more about Progent's phone support options, call Progent at
Phone-based Support Services Offered Progent
Progent's phone-based consulting engineers have certified skills in a comprehensive array of technologies. This broad range of technical skills permits Progent's engineers to handle practically any crisis that may take place in a small or midsize business network. Credentials earned by Progent support experts in UNIX/Linux platforms include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications owned by Progent technical support experts include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate, CCSP, Voice Professional, and Design Associate.
To help clients with multi-platform environments, Progent also provides access to consultants who have advanced Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager (CISM) Engineers, CISSP network security specialists, and Information System Security Architecture Professional (ISSAP) engineers.
Online technical services Offered by Progent to companies in Providence include:
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UNIX, Linux, Sun Solaris, and macOS and OS X Expertise
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X phone-based consulting services cover a wide array of computer technology including system infrastructure, email systems, system and operational security, UNIX and Microsoft Windows coexistence, VMware products for server hardware consolidation and simplified administration, and transitioning from older applications to the latest Microsoft Windows or Linux solutions. Progent's group-based approach to resolving technical issues promotes quick escalation, if necessary, to consultants with task-relevant experience to handle challenging scenarios. This accelerates solutions of critical problems, minimizes lost productivity, and cuts service expense.Progent's UNIX and Linux support engineers can provide urgent remote help for resolving problems within UNIX/Linux systems powered by popular derivatives of UNIX such as:
- macOS and OS X
- Sun Solaris
- IBM AIX OS
- HP-UX (Hewlett Packard UNIX)
- BSD
- SCO UNIX
- SGI/Irix
- RedHat Linux
- SUSE
- Debian GNU/Linux
- Slackware Linux
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Contact a Cisco CCIE for Complex Network Problem Solving
The Cisco Certified Internetwork Expert (CCIE) credential is the premier recognition for network consultants, and certifies an individual's networking knowledge at the master level. CCIEs know how to deal with even the most complex issues associated with network planning, deployment, management, protection, and troubleshooting. Cisco qualified CCIEs can cooperate on a privileged basis with Cisco's in-house engineers in analyzing anomalies with IOS network management utilities and developing workarounds or locating program updates. Cisco CCIEs provide excellent value since their broad expertise allows them to solve even the most difficult problems quickly. In many instances, less experienced service providers can wrestle for many hours or even days with the same problems that a CCIE can resolve in minutes.
Few service providers make CCIEs accessible to assist small and mid-size companies. Progent can provide fast phone contact with a CCIE so your company can receive immediate assistance for complex network infrastructure issues that are hurting business efficiency but are beyond the comfort zone of your ordinary computer service resources. Progent's Cisco CCIE engineers can tie into your environment via state-of-the-art remote support tools in order to perform quick, secure, and economical diagnosis and repair.
Progent's Cisco CCIEs offer expertise in the complete line of Cisco's industry-leading selection of infrastructure devices such as PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst FWSM modules, protected high-speed and IS routers, wireless access points, Cisco Meraki cloud-managed APs, Voice over IP (VoIP) phones and systems, Catalyst switches, plus Virtual Private Network technology.
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Certified Microsoft Windows Experts
Progent's Microsoft-certified online service experts can deliver network repair and consulting support for all Microsoft server technologies. Progent is a Microsoft Partner and can provide your organization the expertise of consulting engineers who can assist your company with a wide range of technology support such as
Windows Server 2012 R2 integration,
Windows Server 2008 set up,
Microsoft Exchange Server 2019 planning and configuration,
Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 configuration,
Microsoft Exchange 2010 maintenance,
SharePoint Server 2016 migration and hybrid deployment consulting services,
SharePoint Server 2019 planning and integration, Microsoft Teams integration, Skype for Business migration consulting, Microsoft Lync Server 2013 management and Microsoft Office Communications Server upgrade, Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, SQL Server 2016 migration and development, and SQL Server 2014 support,
Systems Center Operations Manager system monitoring and reporting,
Project Server and Server Online planning,
Small Business Server 2011 consulting, and
Windows Essentials cloud integration.
Progent also offers a broad array of remote desktop support such as Windows 7 migration, upgrading to 64-bit workstation applications, configuring Microsoft Office 2010, and streamlining Business Desktop Deployment.
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CISSP, ISSAP, and CISM Certified System Security Experts
Progent's certified CISSP, ISSAP, and CISM network security consultants offer a variety of security services to improve the immunity of your UNIX, Linux, Solaris, Apple Mac or Windows environment against internal or external threats or assist your company to recover quickly after a serious penetration. Security solutions available from Progent cover in depth security audits using tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Solar Winds tools and Nikto; fast cleanup after malicious assaults; integrating firewalls; building secure architectures for remote and mobile access; securing your email infrastructure against spam and DHA attacks; and establishing round-the-clock proactive monitoring.
- Hybrid Cloud Solutions
Progent offers expert online consulting to help businesses of all sizes connect their information networks with popular public cloud platforms including Azure and Amazon Web Services (AWS). Progent can assist you to design and administer hybrid environments that support Windows and Linux systems and apps in both cloud-centric systems or in hybrid network models that utilize physical resources along with cloud services. To assist you to integrate cloud services with physical datacenters, Progent offers a range of cloud integration support services that include Office 365 Exchange Online integration with on-premises installations of Exchange, Azure hybrid cloud solutions, Amazon Web Services hybrid cloud integration, Amazon Web Marketing Service development and debugging, and Google Cloud integration consulting. Progent has more than 20 years of experience delivering high-level consulting services remotely, and Progent can make sure you successfully carry out your cloud integration projects quickly and affordably.
Progent can provide the services of world-class online consulting professionals for contract IT projects that small companies often need. Progent's rates for ongoing development or consulting projects are determined according to the level of expertise of the engineers required. Progent's background in these important fields of computer technology allows clients to complete critical projects within budget and on schedule. Progent's project-based online consulting services include:
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Help Desk Call Center Expertise
Progent's Help Desk Call Center service offerings for small and midsize organizations with environments that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include full-service Call Center outsourcing, Virtual Helpdesk services, and Help Desk process consulting. Progent's Standard Call Center services are well suited for small companies who lack the resources to build and maintain an internal Call Center but who want fast access to an efficient Help Desk Call Center with professional telephone assistance as well as the available expertise to escalate complex tasks to advanced consultants.Progent’s Help Desk sharing services allow your IT organization to split the load for Help Desk support transparently between your in-house IT team and Progent's large roster of veteran desktop support technicians and subject matter experts. Progent’s Help Desk sharing service is an advanced service desk solution built around the leading PSA platform for handling end-user service requests, ticketing, ownership, progress tracking, and metrics.
Progent's Help Desk consulting support can support you in establishing an effective new Call Center or improving your existing one, selecting or modifying Help Desk Call Center application software to handle the special demands of your company, or adding occasional phone support personnel to reinforce your internal Call Center team during high-demand situations like software migrations, major upgrades, or rolling out brand new business software.
Progent's Help Desk staff of seasoned network consultants provides your workers in Providence Rhode Island instant assistance from a dependable support group with substantial background offering phone consulting and remote troubleshooting for computer environments powered by UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's charter is to give the Call Center perception as a key driver of business success, and Progent's aim is to fix instead of simply record IT problems.
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Business Applications Services: Education, Custom Development, and Integration
Progent's Applications Consulting Team offers remote professional consulting expertise and training in key application fields such as ERP, MRP, customizing accounting packages, and Customer Relationship Management. Progent also offers expertise, custom development, and education for Microsoft applications including CRM, Microsoft Project, MS Office Word, and Office Excel. To find out more information about Progent's expertise, programming, and education services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Services.Progent's Mac experts can nurture the artistic components of Apple Mac computing by providing remote consulting support and training in imaging, audio, and video. Progent's support professionals can provide expertise in a variety of Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's Mac specialists can also assist you with common projects such as capturing or digitizing audio or video or configuring an audio/video post production studio.
Remote Network and Server Monitoring Support
Progent offers companies in Providence Rhode Island online network and server monitoring services centered around Microsoft System Center Operations Manager IT infrastructure monitoring and reporting, adapted by Progent to accommodate your environment so that your network maintenance is proactive and automated. By exposing possible issues before they grow into crashes, proactive monitoring can minimize disruptive and expensive information system crises. Progent can also utilize server and infrastructure monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X systems, Microsoft networks, or systems based on a mix of operating systems.
To get in touch with Progent about emergency phone-based expertise with UNIX/Linux, Solaris, or Apple macOS and OS X computer systems, go to Progent's Nationwide Remote Support, telephone
New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.
| City | Address | Phone | Link |
| Boston | 201 Washington Street Boston, MA 02108 United States |
(857) 770-0339 | Boston Network Support Services |
| Lawrence | 280 Merrimack St, Ste 315 - Fl 3 Lawrence, MA 01843 United States |
(978) 989-6597 | Lawrence Network Support Services |
| Manchester | 1087 Elm Street, Suite 201 Manchester, NH 03101 United States |
(603) 463-0063 | Manchester Network Support Services |
| Providence | 166 Valley Street Providence, RI 02909 United States |
(401) 354-1881 | Providence Network Support Services |
| Waltham | 303 Wyman Street Waltham, MA 02451 United States |
(617) 581-0770 | Waltham Network Support Services |
An index of content::
Technical Support Services Blackberry Integration
Award Winning WLAN Network Consultant
Progent's Wireless Consulting Services offer a convenient, affordable way for businesses of any size to configure, manage, monitor and repair cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
SMS Server Migration Consulting
SMS Server 2003 Upgrade Technical Consultant
Systems Management Server 2003 offers added functionality for change and configuration management of Windows-based systems through SMS Feature Packs. Feature Packs lower the net administrative costs of managing and configuring software products by making it easier to copy system images, manage mobile computers, and run management utilities. In addition to alerting you about techniques to save management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you plan and implement IT tasks that cover areas that Feature Packs are intended to streamline. Progent's migration and update services can lower spending and eliminate business disruption as you transition to the latest operating systems and applications. Progent's wireless engineers can help you define efficient processes and policies to manage PDAs and smart mobile phones so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you design a security plan that incorporates policies, processes and technologies to keep your IT network protected.
Juniper SRX100 Router Compliance Audit
Juniper SRX Series Gateway Cybersecurity Contractor
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Automatic Topology Diagrams Integration Services
ProSight Remote Network Troubleshooting Computer Engineer
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to diagram, track, optimize and troubleshoot their networking hardware like routers, firewalls, and load balancers as well as servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are always current, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and generates notices when issues are discovered. By automating complex network management processes, ProSight WAN Watch can knock hours off ordinary chores like making network diagrams, expanding your network, locating appliances that require important updates, or resolving performance issues.
CRISC Risk and Information Systems Control Engineers
CRISC Risk and Information Systems Control Specialist
Progent can provide the services of a CRISC-certified risk management consultant to help your company to plan and deploy an enterprise risk management solution following leading practices identified by CRISC and crafted to align with your organization's risk tolerance, business goals, and budgetary guidelines.
Microsoft Microsoft Management Reporter Developer
SSIS Developer Firm
Progent offers remote and onsite consulting to help your organization with any aspect of BI reporting ranging from troubleshooting or modernizing reports to designing and deploying an advanced BI environment. Progent's BI experts can assist you to support your existing reporting system, help you to upgrade reports and databases from a legacy reporting product to a modern solution, and deliver custom online training tailored to your specific requirements. Progent’s business reporting and analytics consultants can provide experience in all popular business analytics reporting and visualization tools including the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot, Power Query and Power View, Report Designer and Report Builder.
Specialist Email Block Lists
Email Quarantine Specialist
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to deliver web-based control and comprehensive protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a further layer of inspection for inbound email. For outgoing email, the onsite gateway provides AV and anti-spam filtering, DLP, and encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall.
Temporary IT Admin Staffing On-site Support
Temporary Staffing Onsite Technical Support
Progent's short-term IT staffing services enable organizations to meet sudden increases in demand for IT support personnel without dealing with the expense and hassle associated with identifying and hiring reliable technical help and without adding to your full-time head count.
CRISC Risk and Information Systems Control Specialist
Technology Professional CRISC Certified Risk and Information Systems Control Manager
Progent offers the guidance of a CRISC-certified risk management expert to assist you to plan and deploy an enterprise risk management strategy based on best practices identified by CRISC and crafted to align with your company's risk tolerance, business goals, and IT budget.
Microsoft System Center 2016 On-site Support
SCSM 2016 On-site Technical Support
Small to middle size businesses can now enjoy all the benefits of Operations Manager and in addition have quick access to Progent’s Microsoft Premier IT support professionals. With Progent's economically priced IT service programs, small organizations can select a simple System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to provide small business networks enterprise-class reliability, security, and performance.
Windows 2003 Help and Support
Windows 2003 Configuration
The knowledge and experience of Progent's certified Windows Server consulting team, with an average of over 11 years of support in Microsoft integration, assures you success in identifying the version and set up of Windows 2003 Server that aligns most closely with your company's goals. Progent can also assist you with planning, deploying, administering and troubleshooting sophisticated IT applications powered by Windows Server, and can streamline your migration from Windows 2000 Server or Windows NT.
Windows Server 2008 BranchCache Professionals
Windows Server 2008 R2 Technical Support Services
Microsoft Windows Server 2008 represents an important advance in making information systems more secure and available, easier to virtualize and administer, faster, and able to provide an improved environment for web hosting and development. Progent can assist your company benefit fully from the improvements built into Windows Server 2008 by providing certified consulting, support, education, temporary staffing, monitoring, and security engineering expertise.
Microsoft Teams session border controller Consultant
Microsoft Teams PSTN integration Consulting Services
Progent can help you to plan a migration to Microsoft Teams from Skype for Business Online or Lync Server and install, manage, and troubleshoot a cloud-based or mixed deployment of Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.
Outsourcing Flex 7500 2500 Wireless Controller
wireless VoIP phone integration Integration
Progent's Cisco-certified wireless technology consultants can assist organizations to deploy, administer, and debug Cisco wireless devices including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Best Comprehensive Event Management Help and Support
Microsoft System Center Operations Manager Computer Engineer
Remote 24x7 network monitoring, proactive alarms, and periodic analytical reporting are vital to maintaining the proper operation of your IT system and avoiding unnecessary and expensive downtime. Remote Monitoring and Management technology has advanced to the point that businesses of all sizes can get a level of network stability that was previously limited to large enterprises. Progent can provide a variety Remote Monitoring and Management solutions available as low-cost services created to assist your company to detect and resolve a most network issues before they can hurt your business.
Services ProSight Virtual Hosting
ProSight Virtual Hosting Services
Progent's ProSight Virtual hosting services provide small and midsize companies a variety of benefits such as lower capital expenditures, reductions in operational expense, improved executive focus, world-class protection, enhanced fault tolerance, and business continuity.
Immediate Network Engineer Android and Office integration
IT Consultants Android security
Progent's veteran team of IT consultants and subject matter experts have years of experience providing online and onsite assistance for organizations of all sizes who need to integrate Android phones and tablets into their information networks so that users can be productive from anywhere. Progent offers the breadth of know-how to resolve network issues that involve numerous vendors and that represent a combination of older and up-to-date technology. Progent provides budget-friendly remote consulting to assist you with any aspect of planning, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional support to help you to resolve particularly stubborn technical problems, or Progent can provide comprehensive project management services to help you finish major IT initiatives on time and on budget. Progent can assist with on-premises, cloud-centric, or hybrid network environments and can provide support for operating systems, applications, management utilities and network infrastructure. Progent also offers customized group or individual training to help you manage and operate Android phones and tablets efficiently.
Amazon Web Services integration Development Company
Cisco Expert Amazon Glacier integration Development Group
Progent offers cost-effective online support to help companies to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for expandable low-latency storage, and Glacier for value-priced long-term archiving. Progent can help you with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, architectural design and review, pilot testing, configuration, administration, performance tuning, software license management, disaster recovery mechanisms, and security strategies. Progent offers advanced expertise with firewall configuration and VPN connections and can show you how to create all-cloud or hybrid cloud environments that efficiently integrate Amazon AWS resources. Progent offers occasional consulting to help you to resolve technical roadblocks or Progent can deliver comprehensive project management outsourcing to help you migrate to the Amazon AWS cloud on time and within budget.
Altaro VM Backup Local Professionals
Altaro VM Backup Restore Outsourcing
Altaro VM Backup software provides small and mid-size organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud architectures and also enables low-cost cloud backup to Microsoft Azure storage. Headline features include industry-leading inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as low as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, item-level restore capability for individual files and emails, extensive support for Windows Server CSV and for VMware vCenter for handling larger deployments, and the ability to leverage Microsoft VSS technology to back up live virtual machines without downtime. Progent is a certified Altaro partner and offers a broad array of consulting services to assist you to plan, install, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup software.
Blackberry Services
MCSE Expert Certified Smartphone IT Consultants
Progent’s consultants provide expertise in a variety of technologies related to mobile connectivity including network infrastructure, Activesync, wireless security, mobile e-mail, Windows Mobile, RIM Blackberry, and mobile software development. Progent's Microsoft and Cisco certified professionals can save your business work and money by using their wireless experience to help you choose and integrate mobile access technologies that fit the needs of your company. Progent can also optimize your network infrastructure so that wireless PDAs work better.
Microsoft SBS 2008 Integration Services
After Hours Engineer Microsoft Small Business Server 2011
Microsoft Small Business Server (SBS) is a low-cost collection of server products that provides the basis for a feature-rich but easy-to-manage information. The integration requirements of the Microsoft .NET functions included with Microsoft Small Business Server 2011 requires a network consultant with real-world expertise and broad experience in designing and building effective and comprehensive information technology solutions. Progent's Microsoft-certified consultants have broad experience with the technologies incorporated in SBS 2011 and SBS 2008. This expertise ensures you success in deploying, administering, and servicing IT environments powered by the SBS line of servers and programs.
UNIX Specialist
Consulting Solaris
If your company network mixes Solaris technology with Microsoft Windows, Progent can show you how to incorporate your computers into a cohesive network that allows all your OS platforms to run side by side for simple management, seamless information exchange, high reliability, enhanced throughput, and tight protection. Progent's Sun Solaris and MS Windows coexistence support offerings feature IT architecture integration and support, support for Windows services for UNIX, online network monitoring and administration, remote technical support and repair, on-site technical support, and Help Desk services.
Microsoft Windows 2000 Setup and Support
24x7x365 Upgrading Windows Server 2000
Progent's certified Microsoft Windows 2000 consultants can help you optimize the capability of your current Windows 2000 Servers and can streamline system administration, provide technical support and troubleshooting, and enhance security. Progent can also show you how to design, rationalize, and implement a strategy to upgrade from Windows Server 2000 to Windows 2003 Server. Progent is expert in setting up pilot installations to eliminate the technical risk associated with migrating to Windows 2003 Server by identifying possible hardware and software compatibility problems.
Apple iPhone Specialist
MobileMe IT Consultant
Progent's experts can provide Mac users a variety of services including workstation support, Apple macOS and OS X expertise, Mac integration with Windows environments, Microsoft Entourage and Exchange Server expertise, security services, and one-on-one education. Progent can assist businesses to upgrade to macOS from Mac OS X or other earlier versions of Apple OS X and Progent can provide expertise with Apple Mac applications. Progent's specialists in Apple technology can also help your business with Apple iPhone support and Apple iPad management, or moving to iCloud services. For computer networks based exclusively on Mac OS X or for systems with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of designing, configuring and maintaining a network environment that is reliable, safe, fast and aligned with your organization's business goals.
Support Cisco Firepower 1000 Series Firewalls
ASA with Firepower Integration Support
The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-certified CCIE network experts can assist you to maintain your existing PIX or Cisco ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, deploy, tune, manage and troubleshoot firewall solutions based around Cisco ASA firewalls with Firepower Services.
24-7 Windows Virtual Desktop for Apple Mac Online Troubleshooting
IT Consulting Windows PC Simulation on Mac
For businesses that have a mix of Apple Mac and Windows desktops, there are two basic alternatives for using Windows-dependent software on macOS or OS X: an external connection to a physical Windows PC or local simulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to connect an Apple Mac to a remote Microsoft Windows-based computer to use Microsoft Windows applications and share system resources. Virtual PC for Mac simulates Microsoft Windows on an Apple Mac system so that you are able to use Microsoft Windows software locally. Progent's Mac technology consultants can help you to manage these products for running Windows software on your Macs and can also help you to assess and install other solutions for Microsoft Windows platform simulation.
Microsoft LCS Server IM Consultant Services
Live Communications Server 2007 Professional
MS Communications Server provides IM and Real Presence as part of an extensible, enterprise-grade solution offering enhanced protection, transparent compatibility with additional Microsoft software, an expandable, standards-based development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product offers cost savings and elevated operational efficiencies, enhanced worker output, and better IP security. MS Office Communications Server 2007 has been superseded by Lync, which itself has been revamped and renamed Skype for Business. Progent's certified IM and Presence experts offer remote and on-premises support and mediation services for your Office Communications Server 2007 deployment and can help your organization to assess the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also assist you to plan and implement a smooth migration that will add significant strategic value to your information network
Small Office Network Installation
Small Business Computer Consultancy Company
Progent offers organizations of any size world-class IT remote or on-premises consulting for information systems powered by Microsoft Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consulting experts also can provide security consulting for companies ranging from the small office to the worldwide enterprise.
Wireless Site Survey Network Engineer
Remote Consulting Wireless Site Survey
Progent’s Wireless Site Survey helps you to plan and install a Wi-Fi WLAN optimized for your facilities, providing you a WLAN that delivers the coverage, performance, capacity, Quality of Service, data protection, and hand-off ability your business requires. Progent's Wireless Site Survey services are available either as an economical online service or as a more comprehensive on-premises service.
Integration Support IT Training
Knowledge Transfer Technology Consulting
Progent is committed to knowledge transfer from Progent's consultants to customers. By educating clients to resolve problems that are within their comfort zone, Progent is able to concentrate on offering high-value services where Progent has little competition. Small companies who utilize trusted freelance consultants or who maintain internal support personnel benefit when Progent transfers information about critical technology and proven processes to make their IT environments more robust, secure, and productive.
Services Infor SyteLine CloudSuite Job Costing
Consultant Services SyteLine
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that incorporates more than a quarter century of experience assisting manufacturing, distribution and service companies to simplify complex supply chains and streamline key business processes in order to bring products to market quickly and meet customer commitments consistently. Progent can provide the skills of an ERP consultant with over two decades of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or on-premises services that can range from occasional advice to end-to-end solution planning and project management. Sample consulting services offered by Progent for Infor CloudSuite Industrial include installation, migration, business analysis, application development, CPQ, web site integration, debugging, ETL, Amazon AWS integration, disaster recovery planning, and database administration.
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