Quick, Affordable Online Computer Network Technical Support for Provo, Utah Small Companies
For over twenty years, Progent has specialized in delivering enterprise-class network support services to customers who have small-company budgets. Progent has developed a unique service solution that features a low-overhead, tightly connected virtual office network, custom online repair technology, a large team of engineers certified in a wide array of IT practice areas, a Call Center operational structure that maximizes efficiency and guarantees follow-through, a global group of on-line service experts, on-site support options for the majority of most zip codes in the U.S., and a company ethos focused on resolving network issues in the least time and at the lowest cost to clients.

For mid-size and large companies, Progent can provide co-sourcing support to supplement the subject matter expertise of your internal network service staff. Co-sourcing can save money and help meet schedules for major IT initiatives like software programming, disaster recover/business continuity planning and testing, security audits, office consolidations, or software migrations.

Progent can in addition provide the services of accredited experts to help your company to design and implement a sensible cloud computing strategy.

Key Technical Areas Supported by Progent for Office Networks in Provo, Utah
Progent provides the support of qualified experts for all facets of business network technology found in small companies. Technologies supported by Progent include:

Support Delivery Alternatives for Provo, Utah Businesses
Progent has a selection of options for providing small businesses and local governments with affordable computer services for troubleshooting, consulting, hosting, and network administration. Progent's model for providing network support is built on the Help Desk Call Center operational structure common to big IT support groups. Progent's Help Desk Call Center Service Mechanism ensures rapid support, comprehensive service documentation, consistent follow-up, and strict cost monitoring for an array of IT support delivery options that include remote repairs, on-premises help, top-level consulting, as well as server and application hosting.

  • Online Support
    Progentís Technical Response Center (TRC) offers urgent and scheduled remote support for Windows, Linux, Apple Mac, and Cisco-powered systems in the United States and globally. Progent's certified support professionals can help clients to analyze and fix hardware and software problems without the cost or delay of in-person support calls. The experience of Progent's IT consultants makes it possible to resolve most IT issues rapidly. For complex problems, Progent's depth of knowledge allows the support team to escalate support calls to advanced subject matter experts. Progent offers a convenient, web-accessible signup procedure for first-time customers to address urgent situations and Progent bills per minute with no startup fees or time minimums, so you pay only for the help you get. Specialists you can access remotely include Cisco-certified CCIE network engineers, Microsoft-Certified MCSEs, and CISM-certified security engineers. Learn additional details about Progent's online computer troubleshooting expertise.

  • On-site Service
    Progent provides onsite technical assistance for signed-up clients in larger cities in the U.S. Progent's on-site service personnel can operate in conjunction with Progent's remote support experts to give small companies the optimal solution: on-premises service technicians when you need them plus the remote expertise of Progent's seasoned staff of IT consultants, security specialists, and business application developers. The wait time for in-person service calls is usually under one business day. There is no sign-up or retainer fee for becoming a Progent client for onsite support. Find out more about how and why to sign up for Progent's in-person computer support.

  • Phone Support
    Progent's Standard Help Desk Services offer small organizations a comprehensive solution that handles all facets of remote desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Progent provides call desk services at a substantial discount off Progent's normal desktop support rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to handle challenging problems. To learn more, see Online Help Desk Services.

  • Consulting Expertise
    Progent provides small and midsize companies affordable availability of enterprise-class consultants who can provide help with critical products and technologies including
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server and application expertise, Cisco network design, company-wide network security consulting, non-stop it system engineering, server virtualization strategies, plus configuration, programming and support for business programs including accounting, ERP and MRP, business analytics, CRM, and productivity suites. Progent can help with one-time projects including office relocations and massive software migrations, longer term projects such as management reporting application programming and support, database application development and DBA services, and web design, on-going support such as System Center 2012 Operations Manager support and SCOM 2016 consulting for network monitoring and system administration, or emergency services like disaster recovery and virus removal.

  • Application Hosting
    Progent can host critical business applications such as Exchange and Microsoft SQL Server to provide small and midsize companies with greater degrees of availability, security, and recoverability than is feasible with the class of in-house data center that is achievable for the majority of small and midsize companies. Because Progent utilizes the same facilities that host the gear of some of the planet's largest information technology companies, Progent can eliminate the investment in creating and maintaining the infrastructure required for world-class environmental control, electrical failover, and uninterruptible Internet connectivity. For managed applications, Progent can also see to it that patches and service packs stay current, protection and performance is constantly tracked, and systems are consistently backed up and available for complete and rapid restoration. Find out more concerning Progent's hosting services for Microsoft Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service provides comprehensive hosting services for all of a small or midsize organization's servers in an environment that not only delivers the highest degree of fault-tolerance and extensibility but that is in addition easy for customers to migrate to a different service provider or to move internally if your business situation calls for it. Progent's Private Cloud hosting is structured around proven virtual server technologies that allow businesses with multi-vendor environments to save dramatically on the costs of hardware, system maintenance, and network management while getting world-class dependability and an unprecedented level of vendor alternatives. In contrast to conventional Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting encompasses all server-based software in a single centrally managed package, can support the mixed- platform and loosely standardized networks typical of smaller businesses, and retains ownership of the licenses in the client's possession so that migrating to a new virtual host is quick, safe, and inexpensive. This avoids ending up a prisoner of a single hosting provider while still offering all the savings related to SaaS hosting alternatives.

  • Hybrid Cloud Integration Support
    Progent can provide advanced remote consulting support to help organizations of all sizes integrate their information networks with popular public clouds such as Azure and Amazon Web Services. Progent can help your it team to plan and administer hybrid ecosystems that can include Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid network models that combine on-premises IT assets as well as public cloud services. To assist you to integrate public cloud services with networks, Progent can provide a range of cloud integration support services such as Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure design and deployment services, Amazon Web Services cloud integration, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud Platform (GCP) integration expertise. Progent has more than two decades of experience delivering high-level consulting expertise remotely, and Progent can help you complete your cloud migration initiatives quickly and affordably.
Progent's Low-Cost Managed Services for Remote IT Management
Progent's affordable ProSight suite of network management outsourcing services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior-based analysis technology to defend endpoint devices as well as servers and VMs against new malware attacks like ransomware and email phishing, which routinely evade traditional signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a single platform to manage the entire threat progression including blocking, detection, containment, cleanup, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
    ProSight Enhanced Security Protection managed services deliver economical multi-layer protection for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, endpoint management, and web filtering via cutting-edge technologies incorporated within one agent accessible from a unified control. Progent's security and virtualization experts can assist your business to plan and implement a ProSight ESP environment that meets your organization's specific needs and that allows you demonstrate compliance with legal and industry data protection standards. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent can also assist you to install and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Cloud Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable and fully managed solution for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight DPS automates and monitors your backup processes and allows fast recovery of vital files, apps and VMs that have become lost or damaged as a result of hardware failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or to both. Progent's BDR consultants can deliver world-class expertise to configure ProSight DPS to to comply with government and industry regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to recover your business-critical data. Read more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map, monitor, optimize and troubleshoot their networking appliances such as routers, firewalls, and load balancers plus servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always current, copies and displays the configuration of virtually all devices on your network, monitors performance, and generates alerts when potential issues are detected. By automating tedious management activities, ProSight WAN Watch can knock hours off common chores like making network diagrams, reconfiguring your network, locating appliances that need critical updates, or resolving performance problems. Learn more about ProSight WAN Watch network infrastructure management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security solution that incorporates the technology of leading data security companies to provide centralized control and comprehensive security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This reduces your vulnerability to external attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a deeper layer of analysis for incoming email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The local security gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your network running at peak levels by tracking the state of vital assets that power your business network. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your designated IT staff and your Progent engineering consultant so any looming issues can be addressed before they can disrupt your network Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host configured and maintained by Progent's network support experts. Under Progent's ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the applications. Since the environment is virtualized, it can be ported easily to a different hosting solution without requiring a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and protect information about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSLs or warranties. By updating and managing your network documentation, you can save as much as half of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether youíre making improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and medium-size businesses to obtain an unbiased assessment of the overall health of their information system. Powered by a selection of the top remote monitoring and management platforms available, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits help you see how well the configuration of your core infrastructure devices adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits like a cleaner Active Directory environment. Both also come with one year of advanced remote network monitoring and management (RMM). Benefits can include easier network management, improved compliance with data security regulations, more efficient utilization of network assets, faster problem resolution, more reliable backup and restore, and higher availability. Read more about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone discussion with a Progent backup/recovery consultant. The interview is designed to help assess your company's ability either to block or recover quickly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to gather information about your current security profile and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to create an efficient security and backup/recovery environment that aligns with your company's needs. For more information, see Progent's ProSight Ransomware Preparedness Report.

Unique Benefits of Working with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is a recognized expert at the core network software and productivity programs used by most small and medium-size businesses. As a Cisco-authorized partner, Progent also can provide expertise for an ever more sophisticated array of infrastructure products including firewalls, routers and switches, VoIP solutions, and wireless access. In addition, Progent's CISSP-Premier security experts, CISM-certified security professionals, CISA-certified security audit consultants and GIAC-authorized information assurance professionals can provide a company-wide perspective on network protection and can assist with complex security programs such as Security information and Event Management (SIEM) solutions to help enterprises comply with business standards and statutory regulations for network information security and incident reporting.

The scope and size of Progent's consulting staff bring a unique array of advantages to customers wishing to maximize the productivity of their information system within a reasonable budget. These benefits include:

  • Best Methodology
    Progentís staff of Microsoft and Cisco Premier Certified experts average more than ten years of real-world professional experience, in the trenches of IT support, executing a wide range of technical tasks for a large mix of customers. Each Progent consultant shares a refined collection of personal best practices which are combined into company-wide best practices standards that Progent instills in its support staff. This means that you get not just world-class IT skills, but also a consultant with field-tested approaches for fixing actual network problems efficiently. Read additional information concerning Progent's best practices for network consulting.

  • Value Pricing Model
    Progent's pricing model is to bill for phone service and on-premises help by the minute. Consequently, you pay exclusively for received services. Progent does not impose a more expensive rate for off-hours or emergency service, and Progent does not charge for travel time except for urgent support where on-site work is less than 4 hours. Also, Progent imposes no sign-up fee and asks no monthly commitment for support services delivered during regular working hours. Many support organizations demand substantial minimum payments or charge in increments of a quarter hour or more. Progent's small pricing granularity does away with big invoices for quick fixes. An additional advantage of by-the-minute billing is that clients are not inclined to allow simple issues to stay unaddressed until they become major ones. Learn more concerning Progent's value pricing for IT outsourcing.

  • Complete Documentation of Delivered Support
    Progent has developed a comprehensive support reporting system that records and formats detailed documentation for all delivered services. Unlike some independent consultants or small support firms who offer scant documentation or specifics of services performed, each service provided by Progent is tracked by full documentation. Each Progent staff member has access to the support documentation given by every staff member to every customer. The practice of detailing and organizing service activity allows more effective support and avoids a slew of common misfortunes such as when a support client is effectively held hostage to a consultant who wonít let go of vital service information. Read additional information about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's consultants to clients. By teaching customers to handle technical issues that are within their comfort zone, Progent is able to focus on providing hard-to-find skills where Progent faces few competitors. Small companies who utilize independent service providers or who employ internal support personnel benefit when Progent transfers information about critical technology and proven methodologies to make their networks more robust, protected, and efficient. Read additional information about Progent's knowledge transfer services.

Get in Touch with Progent
If your Provo, Utah business needs to contact Progent to ask about network outsourcing, consulting, or technical support, call 800-993-9400 or refer to Contact Progent.

Fast Online Network Assistance
For fast remote technical support, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).

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Progent can assist you in any and all phases of your upgrade to Exchange 2016 including designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; specifying storage requirements for your virtual machines, mailbox databases and log files; setting up hardware load balancing for high-availability CAS services; designing, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting services to help businesses of any size to plan and implement a smooth move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can help you to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to benefit from the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

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Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure top performance and maximum uptime for key applications by providing centralized, mixed-platform tracking of IT infrastructure deployed across local datacenters and private and public clouds. Progent's consulting team can provide advanced online and onsite support to help businesses of all sizes to design, integrate, tune, enhance and repair Operations Manager 2016 deployments. Progent can help your company to move to SCOM 2016 from older releases or from different IT infrastructure monitoring products, or integrate multiple monitoring systems into a cohesive infrastructure management solution. Progent can also help you extend your Operations Manager 2016 scope to include infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.

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Cisco has designed a full array of routers that includes routers designed to provide the protection, bandwidth, and availability demanded by customers from small businesses to worldwide enterprises and service providers. Cisco routers include support for redundancy, transparent failover, and redundant power for improved reliability and system availability. Progent can show you how to choose and integrate Cisco routers to establish a solid foundation for your IT system and to make it easy to grow as you support new users, start new offices, deploy new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers powered by Cisco's IOS platform, including Cisco's 800 series of small business VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, as well as older 2500 and 2700 Series Routers.

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Cisco and Microsoft Certified Expert Birmingham Migration Companies Information Systems Firms
CIO Setup and Support
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Progent offers the part-time or temporary services of a seasoned CIO to offer strategic direction to assist your company select and maintain IT solutions appropriate for your current situation and that can serve as a firm foundation for your future growth. Progent's temporary Chief Information Officer consulting services provide financial leverage to organizations who want to optimize the impact of their IT investment but who are without the budget or hesitant to add another high-level position to their full-time staff. Because Progent is vendor-agnostic, with a sizable staff of engineers certified to maintain all leading operating systems and connectivity technologies plus a broad selection and business software, Progent is in a unique situation to provide objective advice along with advanced technical help for building and maintaining information systems that fit the special needs of your business.

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Progent's Microsoft authorized experts provide three service programs to help mid-size and large businesses create an efficient and successful internal Network Support Helpdesk. Progent's help desk consulting services include ROI analysis, process study and improvement, management reporting, education of in-house personnel, and documentation of processes. Progent's Software Selection and Integration Services help organizations analyze the various top level Help Desk application programs on the market and determine which products might be excessively expensive, lack critical features, or align badly with your company's corporate culture. Progent also offers temporary staffing for businesses who want to augment their internal Help Desk staff for special projects or to fill in for absent or indisposed personnel.

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Progent's UNIX family consulting services provide small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of experience provides you with a convenient one-stop source to help you create and manage a protected and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat, SuSE, Debian GNU/Linux and Slackware.

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SCOPIA Video Conferencing Professional
Consult for Tandberg Telepresence

Progent offers access to a veteran consultant with years of hands-on experience configuring, managing, and enhancing video conferencing systems from top-tier vendors including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your internal network management group, your Internet Service Provider, and your video conferencing platform supplier to assist your company increase the strategic value of your video conferencing solution.

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Windows 10 Trusted Boot Remote Consulting
Microsoft Certified Expert Windows 10 MDT Professional

Progent's Microsoft-certified consulting experts can assist organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from an earlier release of Microsoft Windows. Online and on-premises evaluation and upgrade support for Windows 10 available from Progent include ROI analysis, project management, compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud integration, mobile management, telecommuter connectivity, data and identity security, automated deployment and management, network design, Wi-Fi support, disaster recovery planning, webinar training for IT support personnel and end users, and post-migration Call Center support services.

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Office 365 AD Connect Remote Consulting
Help and Support for Office 365 migration PowerShell

Microsoft Office 365 Exchange Online allows you to utilize cloud-resident servers, mailboxes and associated Exchange components to reduce capital expense and management hassle. You can configure Exchange Online to run all your Exchange mailboxes, or you can run a hybrid architecture that combines both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly remote support to help your organizations to evaluate the benefits of Office 365 Exchange Online, design a network topology that aligns with your functional requirements and budget, carry out a non-disruptive migration from your current Exchange organization to one that includes Exchange Online, train your IT staff and end users, and provide as-needed consulting and technical support.

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Consultant for Azure and iPhone integration
Azure cloud integration Development Group

Progent can help companies of all sizes to migrate any part of their network infrastructure to Microsoft Azure. This can streamline network administration and reduce equipment expense. Microsoft Azure includes a wealth of cloud services and Progent can help you to evaluate the benefits and restrictions of different cloud networking architectures supported by Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises applications and resources and ensure that you sidestep the typical errors small organizations make when migrating to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also show you how to configure firewalls and VPN tunnels and to integrate Apple iOS devices and Android smartphones and tablets.

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Mandrake Linux, Sun Solaris, UNIX Technical Consultant Suse Linux, Sun Solaris, UNIX Network Consulting
Microsoft Certified Lexington-Fayette, KY Migration Support Contractor
CRISC Certified Risk and Information Systems Control Systems Engineer Specialist
CRISC Certified Risk and Information Systems Control Consultants

Progent can provide the services of a CRISC-certified risk management expert to assist your company to design and implement an enterprise risk management (ERM) solution based on leading practices promoted by CRISC and crafted to match your company's risk tolerance, business goals, and IT budget.

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CIO Outsourcing Consultant Services
IT Outsourcing Technology Professional

Progent is organized provide in-depth remote support for all major technologies common to todayís small company IT systems and offers an array of strategic, as-needed services such as a part-time Chief Information Officer to offer senior-level planning and budgeting skills, a Technical Response Center for help desk support, 24x7 remote monitoring, spam/virus filtering as an outside-the-firewall service, best-practices project management for major initiatives such as site relocations orOS upgrades, connectivity experts for building and maintaining high-performance and reliable infrastructure, certified security engineers to verify data protection and compliance, disaster recovery specialists to design and document business continuity strategies, and software programmers to write, enhance, or troubleshoot mission-critical application programs.

Microsoft Exchange 2003 Support Specialist Microsoft Exchange 2003 Server Technology Consulting
IT Consulting for Microsoft SQL Server 2008
SQL 2008 Analysis Services Consult

Progent's Microsoft-Certified SQL consultants can provide a range of services to assist small companies to plan, install, manage, and repair Microsoft SQL 2008 systems so that they receive the optimum business benefit from Microsoft's advanced information management technology. Also, Progent offers help with network architecture, enterprise-wide security, and application programming to increase the strategic value of your IT investment.

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Microsoft Exchange Network Consultant Microsoft Exchange Online Help
Microsoft Experts Support and Integration for Information Transfer
Cisco and Microsoft IT Training Online Support Services

Progent practices information transfer from Progent's consultants to clients. By educating customers to resolve technical issues that are within their scope, Progent is able to focus on providing high-value services where Progent has few competitors. Small businesses who utilize trusted freelance service providers or who employ in-house IT staffs benefit when Progent transfers knowledge about critical technology and proven processes to make their IT environments more reliable, protected, and efficient.

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Microsoft Exchange Upgrade Integration Support Exchange 2003 Remote Technical Support
Juniper SRX Series Gateway Security Evaluation
Juniper SRX240 Router Network Consultant

Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

Microsoft ISA 2004 Server Configuration Online Help
Microsoft LCS Server Engineers Microsoft Live Communications Server Consultant Services
Microsoft SCOM 2012 Troubleshooting SCOM 2012 Cloud Monitoring Network Consultant
Linux Online Small Business Network Consulting Companies
Linux Remote Engineers

Progent offers nationwide remote phone support and consulting services for businesses that operate networks based on variants of the Linux OS or whose information systems feature a combination of Linux platforms/Linux and Microsoft Windows products. Remote technical support provides maximum leverage for your information technology budget by extending user productivity and limiting the time charged for computer analysis and repair. Advanced online access utilities and experienced service specialists and consultants combine to enable Progent to handle most network problems without squandering time and money by going to your site. In most of cases your network problems can be dealt with over the phone or through a combination of phone support and online connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISSP and ISSAP premier security specialists to help you with the toughest system issues.

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Microsoft Office System System Consultants
Microsoft Office 2003 Information Technology Outsourcing Companies

Progent's pricing policy is to bill for remote service and in-person help per minute. Consequently, you are charged only for delivered support. Progent does not demand a more expensive rate for after-hours or urgent service, and inside California or in areas where Progent offers on-site service, Progent does not charge for travel time except for emergency support where on-site time is less than 4 hours. In addition, Progent imposes no startup fee and asks no retainer for services delivered during normal business hours. Many support firms demand substantial minimum fees or charge for each fifteen minutes or longer. Progent's small granularity avoids large bills for quick fixes so you won't be forced to permit less critical problems to fester.

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Online Wireless Site Survey Consulting Services
WLAN Site Survey Support Outsourcing

Progentís Wireless Site Survey helps you to design and implement a Wi-Fi wireless network adapted to your facilities, providing your business a WLAN that delivers the reception, performance, capacity, Quality of Service, data protection, and hand-off capability your business requires. Progent's Wireless Site Survey services are available either as an economical online service or as a more detailed onsite service.

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Microsoft Exchange 2000 Support
Exchange 2016 Support Outsourcing

Progent's Microsoft-certified professionals have 20 years of experience designing, integrating, and maintaining messaging systems for clients in the and throughout the U.S. Progent offers economical Microsoft Exchange Servers consulting services to ensure that your email environment offers security, service continuity, easy access for remote and wireless users, time-saving management tools, and productive integration with telecommunications. Progent provides consulting and integration services for Microsoft Exchange 2016, Exchange 2013, Microsoft Exchange 2010, Microsoft Exchange 2007, Exchange 2003 Server, and Exchange 2000. Progent can also assist small or mid-size businesses to migrate to Microsoft Exchange 2016 Server or MS Exchange 2013.

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OS X Remote Engineers
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Microsoft Office 2003 Consulting Services Firm
Microsoft Windows Network Support Consulting

Progentís IT outsourcing services provide budget-friendly network support for small organizations. Whether it includes designing network infrastructure, creating an in-house Help Desk or using an outside one, rolling out a new email platform, monitoring your system, or creating an on-line eCommerce application, outsourcing your network technical services can reduce costs and minimize uncertainties, allowing IT support budgets to grow in a more linear and manageable fashion than is possible by assembling a large, knowledgeable in-house IT organization. Progentís Outsourcing White Paper and datasheets show how Progent can help you build a secure and highly available network architecture for your critical applications powered by Windows such as Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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Microsoft Certified Expert SQL Server Reporting Services Support Outsourcing
Consulting Services for SQL Server 2005

Progentís Microsoft certified professionals can provide small and mid-sized companies expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that opens the door to the rapid creation of enterprise-class business applications that offer your business a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and outside the firewall. In addition to providing expertise, support and troubleshooting services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your information network. Progent can also help you migrate from older editions of Microsoft SQL Server to SQL Server 2005.

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Juniper IPsec VPN Cybersecurity Company
Juniper Security Appliances Cybersecurity Company

Progent's Juniper-certified network consultants can assist your company to design and deploy Juniper Firewall/VPN platforms, enhance and support your network infrastructure, and migrate smoothly from discontinued products to the latest versions. Progent's Junos OS consultants can also provide support for Juniper's flagship network operating system to enable your business to streamline the management and improve the protection of your Juniper VPN devices and firewalls. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist organizations manage networks that incorporate a combination of Juniper's OS platforms.

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Outsourcing IT Support for Bay Area in California Network Design Consultant Northern California
NetApp OnCommand Consulting
NetApp AFF Engineer

Progent offers enterprise clients the help of a NetApp-certified consultant for remote or on-premises expertise for NetApp's entire line of SAN storage software and hardware products including Data ONTAP data management, MetroCluster, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series storage lines. Components of NetApp SAN storage technology supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, non-disruptive updates, storage management, security and compliance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to resolve problems with NetApp SAN storage deployments efficiently based on best practices.

Pasadena Computer Support Consultants Pasadena Network Repair Service
Support Outsourcing for Microsoft Word for Mac
PowerPoint for Mac Support and Setup

Microsoft Mac Office allows Mac users to receive the benefits of the world's most familiar business applications. Progent's Apple-certified Macintosh experts can show you how to set up Microsoft Office for Macintosh on a mixed-platform environment that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can access the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with colleagues who use Microsoft Windows. Progent's consultants have expertise with both Apple Macintosh and Windows platforms and can support environments that combine Mac with Microsoft Windows systems with extensive resource sharing, or environments which intentionally limit collaboration between Mac and Windows systems.

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Provo American Fork Lehi Help Desk Technical Consultants Security Compliance Auditor
Microsoft Windows 2003 Help and Support
Windows 2003 Server Specialist

The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 10 years of work in Microsoft technology, assures you success in identifying the edition and set up of Windows 2003 Server that aligns best with your business goals. Progent can also assist you with designing, installing, managing and supporting sophisticated IT applications based on Windows Server, and can assist your migration from Windows 2000 Server or Microsoft Windows NT.

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Provo, UT Microsoft Network IT Consulting Companies Consultants for SQL Server 2012 Irvine California
Remote Consulting for Microsoft Exchange Exchange Server 2007 Tech Consulting
Remote Fort Wayne, Indiana Computer Network Firms Consulting Firm for Fort Wayne, Indiana
Remote Network Support Consultant Services Cisco and Microsoft On-site Support Engineer
Remote Support Services for Windows SBS Engineer for Windows Small Business Server 2008
Microsoft Windows Server 2008 Hyper-VI Integration Services
Windows Server 2008 Hyper-VI Online Support Services

Windows Server 2008 R2 features high levels of performance, security, availability, expandability, and versatility that accelerate productivity of local, branch office, and mobile users. Progent's network experts can provide affordable remote consulting, technical support, and education services to help you to plan, execute, and manage Microsoft Windows Server 2008 R2 in order to add substantial strategic value to your network.

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Professionals for VMware NSX Private Cloud
VMware Site Recovery Manager Compliance Specialist

VMware's NSX virtual network technology enables you to create entire networks in software. NSX allows virtual networks to be provisioned instantly and administered with a high level of automation independent of the physical components used by the underlying network infrastructure. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, and non-disruptive site migration, failback and site re-protect. SRM also permits non-disruptive testing for site recovery, upgrades and fixes and can generate reports to confirm full service restoration, validate Service Level Agreements and prove disaster recovery compliance. When used with VMware's NSX virtual network platform, VMware SRM can rapidly recover the complete logical network topology at the secondary site. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist your organization to plan, configure, test and maintain a DR system powered by VMware Site Recovery Manager and VMware NSX.

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Consulting Services for Database Application Development
Consultancy for Database Application Development

Progent's Microsoft-certified relational database developers can provide businesses of any size remote support for popular database products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Services offered by Progent include software installation and configuration, application design and coding, administration support, replication and synchronization strategies, capacity planning, tuning, data migration, information security, backup and recovery systems, troubleshooting, and webinar training.

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Solaris with Windows Consulting
Onsite Technical Support for Windows and Solaris

Progent can assist you to design and execute a smooth migration from a UNIX-powered IT system to a network powered by Windows and capable of running Microsoft's familiar office productivity software, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and software development experts can help you guard your information and reduce productivity discontinuity by designing an effective migration plan that preserves your current assets in UNIX software and infrastructure. UNIX-to-Windows transition consulting expertise available from Progent include analysis of current environment, migration planning and validation, MS Exchange migration services, information and application software migration, and server and media migration and economization.

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Progent's Management Network Design
Progent's Management Software Security Consultant

Progent's management team consists of industry professionals with years of experience delivering computer consulting, troubleshooting, and long-term information system planning to organizations ranging from small offices to global enterprises. Great support requires great personnel, and Progent is proud to have put together a management staff that can provide businesses with the top service value in the industry.

Security Testing CISSP Compliance Auditor
Consulting Services for ISP Service Plan Selection
WiMax Engineers

Progent offers access to the affordable support of online Internet connectivity consultants to help your organization to evaluate or enhance your Internet services so your Internet access solution matches your business requirements. Services available from Progent's engineers include assessment of your existing bandwidth use, carrier and service plan analysis and selection, network provisioning, and managing a smooth move to a new ISP and/or service plan. Provisioning can include optimizing current routers and switches and deploying new ones, setting up firewalls, and upgrading dependable Border Gateway Protocol architectures.

Server Security Testing Consulting Services for Business Continuity
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Small Business IT Consulting Firms for Kentucky Kentucky Information Technology Outsourcing Companies
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Google GCP hybrid cloud integration Consult
Cisco and Microsoft Certified Consult for Google Cloud hybrid cloud integration

Progent offers affordable remote and on-premises consulting to assist organizations of any size to migrate any part of their core IT infrastructure to Google Cloud Platform services. This can save management hassle and equipment costs and enable access to Google's state-of-the-art machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform integration including requirements analysis, preparedness assessment, system design, pilot testing, deployment, administration, performance optimization, software license management, disaster recovery mechanisms, and security.

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Sun Solaris On-site Technical Support Sun Solaris Support Outsourcing
Microsoft Office Installer
Repair Installation for Microsoft Office 2000

Progent's pricing model is to bill for online support and in-person visits per minute. As a result, you owe exclusively for delivered services. Progent does not impose a higher rate for off-hours or emergency service, and within California or in regions where Progent offers on-site support, Progent does not bill for travel time except for emergency support where on-site work is less than four hours. In addition, Progent applies no startup fee and asks no monthly commitment for services provided during normal business hours. Many support firms impose large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates big invoices for quick solutions so you won't be forced to permit minor problems to fester.

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System Center Data Protection Manager 2010 Engineer Data Protection Manager Backup and Restore Consult
Specialists for Exchange 2010 Upgrade
Remote Support for Exchange 2010 Load Balancing

Progent's Microsoft and Cisco-certified consulting engineers can assist you to determine the value of Microsoft Exchange Server 2010 for your business and can assist your IT staff to design and carry out a smooth upgrade to Exchange 2010 from Exchange Server 2003 or Exchange 2007 Server that will provide quick ROI by increasing your workers' efficiency, lowering the cost of hardware and service, streamlining management, and integrating your key communications technologies.

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Systems Support for SQL 2014 SQL Server 2019 Consultancy Services Group
Microsoft Certified SQL Server 2014 Encryption Key Management Professional
Online Consulting for SQL Server 2014 Performance Tuning

SQL Server 2014 includes significant improvements in key areas including performance, availability, security, and cloud readiness. SQL Server 2014 is the first version of SQL Server that includes in-memory capability that works transparently across all workloads including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and on-premises consulting services including system design, deployment, management, remediation, and application development expertise to enable businesses of any size to achieve maximum business value from their SQL Server 2014 investment.

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Exchange 2016 Public Folders Support and Setup
Exchange 2016 Computer Consultant

Progent can assist you in all facets of your upgrade to Exchange 2016 such as planning high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V design; specifying storage requirements for your virtual machines (VMs), databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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UNIX with Windows Setup and Support Online Technical Support for Windows and Solaris
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XenServer Online Support
Network Consulting for XenServer

Progent's Citrix-accredited engineers can assist you to evaluate the business advantages of XenServer as well as other Citrix products, and can assist your IT organization to plan, validate, execute, troubleshoot, and maintain a Citrix XenServer installation. Progent can in addition assess your existing XenServer environment and help you to enhance resource utilization, performance, protection, uptime, and disaster recovery.

Windows Active Directory Remote Support Services Professional for Microsoft Active Directory
Windows, UNIX, Solaris Remote Support Services Specialist for Windows and UNIX
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Wireless Technical Consultant Support for 802.11ac Wireless
information Systems Audit for CISSP Firewall Forensics Services
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