Pueblo, CO Remote Help from World-class Computer Network Service Professionals
Progent's computer network troubleshooting services can deliver your Pueblo, CO company affordable and reliable support from Microsoft and Cisco certified network experts. By providing network support help when you require it, providing advanced knowledge for vital technologies, delivering value-added services such as automated server monitoring, and invoicing only for support you use, Progent gives your Pueblo, Colorado business an economical option for maximizing the business value of small office information systems. If you have an on-premises system, connect to cloud resources, or manage a hybrid cloud/on-premises network, Progent is the intelligent way for businesses to create and maintain a robust and safe IT system and to benefit from quick availability of the skilled help ordinarily restricted to enterprises who are able to maintain a sizeable internal information technology organization.

For larger businesses, Progent offers co-sourcing and project management services to supplement the skills of your internal IT support personnel. This can reduce expenses and help meet schedules for big IT initiatives like software design and development, disaster recover/business continuity preparedness, security evaluations, merging datacenters, or technology migrations and upgrades.

Progent can in addition provide the services of certified consultants to help your business to plan and execute your cloud computing strategy.

Main Practice Areas Serviced by Progent for Pueblo, Colorado Businesses
As a Microsoft-certified Partner computer support company with a world-class team of Cisco Certified CCIE network experts and Apple accredited engineers, Progent provides emergency troubleshooting and affordable online consulting to Pueblo, CO small businesses for a broad array of information technologies such as:

Support Delivery Alternatives Available for Pueblo, Colorado Businesses
Progent offers a variety of alternatives for providing small businesses and local governments with affordable computer services for troubleshooting, consulting, hosting, and network administration. Progent's paradigm for providing network support is built on the Help Desk operational structure familiar to larger IT support organizations. Progent's Helpdesk Support Model ensures fast support, comprehensive activity documentation, consistent follow-through, and strict cost control across a range of network support delivery options that include online repairs, in-person help, high-end consulting, plus server hosting.

  • Remote Support
    Progentís Technical Response Center offers emergency and scheduled remote service for Microsoft Windows, Linux, Apple OS X, and Cisco-powered systems in the United States and globally. Progent's certified support professionals can assist clients to analyze and fix hardware and software problems without the cost or time loss of on-premises service visits. The background of Progent's IT consultants allows them to handle most IT problems quickly. For the most complex problems, Progent's breadth of knowledge allows the support team to escalate trouble tickets to world-class subject matter experts. Progent offers a convenient, web-based registration process for new clients to address urgent situations and Progent charges by the minute with no sign-up fees or minimums, so you pay only for the help you receive. Experts you can access online include Cisco-certified CCIEs, Microsoft-Certified MCSE consultants, and CISSP-certified security engineers. Learn additional details concerning Progent's online network troubleshooting expertise.

  • On-site Support
    Progent provides onsite technical support for registered clients in larger cities in the United States. Progent's on-site service technicians can work in conjunction with Progent's online service experts to deliver small companies the best of both worlds: onsite service professionals when you require them plus the on-line expertise of Progent's seasoned team of IT engineers, security specialists, and business application developers. The response time for on-site support calls is usually under 24 hours. Progent requires no start-up or retainer charge for registering as a Progent client for onsite support. Learn more concerning why to register for Progent's in-person computer support.

  • Phone Support
    Progent's Standard Help Desk Services provide small businesses an end-to-end service desk solution that handles all aspects of online desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and management reports. Progent offers call desk services at a significant discount off Progent's normal desktop support rates, and Progent offers the option of fast on-demand escalation to subject matter experts to handle challenging problems. for more information, refer to Online Help Desk Services for Small Businesses.

  • Consulting Services
    Progent offers small businesses budget-friendly availability of enterprise-class IT professionals who can deliver assistance with vital products and technologies including
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server expertise, Cisco network architecture, company-wide network security engineering, high availability network consulting, virtual server strategies, plus integration, customization and training for small business software including financials, ERP, business analytics, CRM, and office productivity software. Progent can help with one-time projects such as office relocations and massive system upgrades, extended projects such as management analytics application programming and customization, database software programming and administration services, and web development, on-going support such as System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for network monitoring and system management, or emergency response like disaster recovery and malware removal.

  • Application Server Hosting
    Progent can host key applications such as Microsoft Exchange Server and Microsoft SQL to provide small businesses with higher degrees of availability, protection, and performance than is feasible using the type of in-house data center that is practical for the majority of small and midsize businesses. Because Progent uses the same data centers that host the equipment of many of the planet's largest information technology companies, Progent can eliminate the expense of building and maintaining the infrastructure required for world-class cooling, power backup, and uninterruptible Internet access. For managed applications, Progent can also see to it that patches and service packs stay current, protection and efficiency is continually tracked, and systems and data files are regularly archived and available for complete and rapid restoration. Learn more concerning Progent's hosting services for Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service provides complete hosting services for all of a small organization's production servers in an environment that not only provides the top degree of fault-tolerance and scalability but that is in addition convenient for clients to migrate to a different support firm or to move in-house when your situation warrants it. Progent's Private Cloud hosting is based on mature virtual server techniques that allow businesses with multi-vendor environments to save dramatically on the costs of hardware, infrastructure maintenance, and IT management while achieving enterprise-class reliability and an unprecedented degree of vendor independence. Unlike ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting encompasses all server-based applications in one centrally managed service, can support the multi- platform and non- standardized networks typical of small businesses, and keeps ownership of the licenses in the customer's possession so that moving to a new virtual host is fast, safe, and inexpensive. This eliminates ending up a captive to a single hosting service while still providing all the savings associated with ASP and SaaS hosting services.

  • Hybrid Cloud Planning and Integration Services
    Progent offers expert remote support to help businesses of all sizes connect their networks with popular public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to design and manage hybrid environments that support Windows and Linux operating systems and apps in either cloud-centric systems or in hybrid architectures that utilize on-premises IT assets along with public cloud services. To assist you to integrate public clouds with physical datacenters, Progent offers a variety of cloud integration services such as Office 365 integration with on-premises Exchange, Azure design and integration services, Amazon Web Services (AWS) cloud integration support, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform (GCP) planning and integration consulting. Progent has over two decades of experience delivering advanced consulting services remotely, and Progent can help you successfully carry out your cloud integration projects on schedule and affordably.
Progent's Flat-rate Managed Services for Outsourcing Network Monitoring and Management
Progent's value-priced ProSight portfolio of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior analysis technology to guard endpoint devices and physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely evade traditional signature-matching anti-virus products. ProSight ASM protects on-premises and cloud resources and offers a single platform to automate the complete threat progression including protection, identification, containment, remediation, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection managed services offer economical multi-layer protection for physical servers and virtual machines, workstations, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP delivers firewall protection, intrusion alarms, endpoint control, and web filtering via leading-edge technologies packaged within a single agent accessible from a unified control. Progent's data protection and virtualization consultants can assist you to design and implement a ProSight ESP deployment that meets your organization's specific requirements and that allows you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for immediate attention. Progent can also help your company to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup
    ProSight Data Protection Services provide small and medium-sized organizations a low cost and fully managed service for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup activities and enables fast restoration of critical files, applications and VMs that have become unavailable or corrupted due to component failures, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or to both. Progent's BDR specialists can provide advanced expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever necessary, can help you to recover your critical information. Read more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller businesses to map, monitor, optimize and debug their connectivity appliances such as routers and switches, firewalls, and load balancers as well as servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always updated, captures and manages the configuration information of almost all devices connected to your network, tracks performance, and sends alerts when problems are discovered. By automating complex management activities, WAN Watch can cut hours off ordinary tasks such as network mapping, reconfiguring your network, locating devices that require critical software patches, or resolving performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security solution that uses the technology of leading data security companies to deliver centralized control and world-class security for your inbound and outbound email. The hybrid structure of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from reaching your security perimeter. This decreases your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a further level of inspection for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) technology to help keep your network running at peak levels by tracking the state of critical computers that power your business network. When ProSight LAN Watch detects an issue, an alert is sent automatically to your specified IT personnel and your assigned Progent consultant so that any looming issues can be resolved before they have a chance to impact productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual host set up and maintained by Progent's IT support experts. With the ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the applications. Since the environment is virtualized, it can be ported easily to a different hosting environment without a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and protect data related to your IT infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can save as much as 50% of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether youíre planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size organizations to get an unbiased evaluation of the health of their IT system. Based on some of the top remote monitoring and management tools in the industry, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits show you how well the deployment of your core network assets adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits like a more manageable Active Directory (AD) environment. Both also come with one year of advanced remote network monitoring and management. Advantages can include lower-cost management, improved compliance with data security regulations, more efficient utilization of network assets, quicker troubleshooting, more reliable backup and restore, and higher availability. Learn more about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a phone interview with a Progent backup/recovery consultant. The interview is intended to help evaluate your company's preparedness to stop or recover quickly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to collect information concerning your current security profile and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to create an efficient security and backup environment that meets your company's requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Special Advantages of Working with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is an acknowledged leader in supporting the fundamental network software and productivity applications important to most small and mid-size companies and local governments. As a Cisco-qualified partner, Progent also offers expertise for an increasingly sophisticated array of infrastructure products including PIX and ASA firewalls, switches, routers, voice-over-IP options, and wireless networking. In addition, Progent's CISSP-Premier cybersecurity experts, CISM-certified security engineers, CISA-authorized security audit consultants and GIAC-qualified information assurance professionals offer a company-wide perspective on network protection and can assist with advanced security projects like Security information and Event Management (SIEM) solutions to help companies meet industry standards and statutory mandates for network information protection and incident reporting.

The breadth and depth of Progent's consulting staff bring a unique array of benefits to customers trying to maximize the business value of their IT network within a realistic budget. These advantages include:

  • Best Practices
    Progentís staff of Microsoft and Cisco Premier Certified experts average more than ten years of real-world industry background, at the front lines of network service, executing a wide range of technical tasks for a large array of clients. Every Progent support professional shares a refined collection of personal best practices which are incorporated into company-wide best practices training that Progent teaches its support staff. This guarantees that you get not just world-class IT capability, but also a consultant with proven approaches for solving actual network problems rapidly. Read more concerning Progent's best practices for network consulting.

  • Value Pricing
    Progent's pricing policy is to bill for remote service and on-premises help by the minute. As a result, you are billed only for received support. Progent does not impose a higher rate for after-hours or priority support, and Progent does not bill for travel except for emergency calls where on-site work is less than 4 hours. In addition, Progent imposes no registration charge and requires no monthly commitment for services provided during regular business hours. Many support firms demand large minimum payments or charge in increments of fifteen minutes or longer. Progent's small pricing granularity eliminates king-size bills for fast repairs. An additional benefit of granular billing is that clients are less tempted to permit less critical issues to stay unaddressed until they grow into major problems. Read additional information about Progent's value pricing for IT outsourcing.

  • Complete Documentation of Delivered Support
    Progent has developed a sophisticated support reporting system that records and formats complete documentation for all billed services. Unlike some independent consultants or small support firms who provide scant documentation or specifics of tasks done, each service delivered by Progent is accompanied by full documentation. Each Progent staff member has use of the service documentation sent by each consultant to every client. The practice of detailing and archiving support records results in more efficient service and eliminates a variety of common problems such as when a service client is effectively held captive to a consultant who wonít release the keys to the kingdom. Read additional information concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent practices information transfer from Progent's consultants to customers. By educating clients to handle problems that are within their comfort zone, Progent is able to concentrate on providing hard-to-find skills where Progent has little competition. Small companies who utilize freelance service providers or who maintain in-house IT staffs benefit when Progent passes on information about new technology and tested methodologies to make their IT environments more robust, protected, and efficient. Learn additional information concerning Progent's knowledge transfer services.

How to Contact Progent
If your Pueblo, Colorado business needs to contact Progent for network outsourcing, consulting, or tech support services, phone 800-993-9400 or visit Contact Progent.

Fast Remote Technical Assistance
For fast remote technical support, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



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  • NetApp MetroCluster Troubleshooting Engineer
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    Progent can provide enterprise clients the help of a NetApp-certified consultant for remote or onsite support for NetApp's complete portfolio of SAN products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Components of NetApp SAN technology supported by Progent include system dsign, cloud deployment, virtualization, migrations, transparent patching, system management, security and compliance, high availability, and troubleshooting. Progent can provide Tier 3 support to assist you to resolve problems with NetApp SAN environments quickly and affordably based on leading practices.

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    Progent offers support expertise for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and manage a WatchGuard Firewall/VPN product that fits your network security requirements and budget. Progent can help you to maintain legacy WatchGuard firewalls or migrate smoothly to current WatchGuard firewalls.

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  • System Center Operations Manager Network Engineer
    Microsoft Certified Expert System Center Operations Manager Professional

    Progent provides a selection of network support packages for small companies. These IT outsourcing and network monitoring services are based on the anticipatory problem handling capabilities of System Center Operations Manager 2007, a state-of-the-art server and IT support software platform that tracks the availability, throughput, and safety of your network and isolates potential troubles before they can disrupt your network. With Progent's affordably priced IT support programs, small organizations can choose a basic co-sourcing service program based on Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution.

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  • 24x7 Network Configuration
    Application Monitoring Technical Support

    Remote continuous monitoring, automated alerts, and periodic analytical reporting are crucial to preserving the health of your network and eliminating preventable and expensive disruptions. Remote Monitoring and Management solutions have advanced to the point that companies of all sizes can get a degree of protection that was once limited to large enterprises. Progent can provide several Remote Monitoring and Management (RMM) options available as economical services designed to help your company to identify and resolve a most network issues before they can disrupt your business.

  • Cisco Firewall and IPS Online Help Online Support Services ASA 5500 Firewall
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  • Dynamics GP IT Services
    Dynamics GP Computer Consultants

    Key characteristics of Dynamics GP software include a modular design that allows you to buy only the components you need, a standards-based architecture based on Microsoft technologies to protect your investment and provide a highly interconnected environment, enhanced reporting capabilities that allow you to monitor all activities, revenues and expenses and sales trends, integration with Microsoft Office to speed access to corporate information, the capability to integrate information from almost any db software or workstation application into Microsoft GP, plus an open design that makes it easy to create specialized applications. Progent can help you configure and support a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can provide experienced GP support professionals to show you how to convert the powerful features of Microsoft Dynamics GP business accounting software into a high-value business management solution.

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  • Skype for Business Video Interop Server Engineers
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    Progent's consultants can provide remote and on-premises consulting services for companies of all sizes to evaluate the costs/benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to design an on-premises, cloud or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office; set up high-availability mechanisms; connect Skype for Business with your PSTN gateway; and integrate other collaboration platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security experts can help you create and verify a security strategy for your Skype for Business deployment that is compliant with government and industry requirements.

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  • 24x7 Microsoft Exchange Server 2000 Software Outsourcing Consultant
    Microsoft Outlook 2000 Computer Support

    Progent's Microsoft-certified experts have two decades of background providing electronic messaging and integrated email/telephony solutions for businesses. Progent provides affordable Microsoft Exchange 2007 Server support services to enhance email security and virus protection, achieve fault tolerant email, and implement remote and mobile email connectivity. Progentís Microsoft Exchange help and support services can aid you in designing and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT server or older Microsoft Email software such as Exchange 5.5 to Exchange Server 2010.

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  • Security Audit Consulting
    CISA Security Audit Services

    The CISA accreditation is a prestigious achievement that represents mastery in information system security audit and control. Certified by ANSI, the CISA credential has consultants undergo a comprehensive examination administered by the ISACA professional association. Progent offers the expertise of a CISA-Certified network security audit consultant trained to assist companies in the areas of information systems audit services, information technology governance, systems and architecture ROI, information technology service delivery, safeguarding of information assets, and disaster recovery planning.

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  • Consultancy Security Architecture ISSAP Certified Security Evaluation

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    Sun Solaris Remote Troubleshooting

    Progent's Sun Solaris platform consulting services provide small businesses and software developers support for managing and maintaining Solaris environments that run with Microsoft-powered technology. Progent can give your business contact with Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide array of experience provides you with an easy single source to show you how to create and maintain a protected and robust cross-platform connectivity and communications environment that allows Solaris and Microsoft coexistence by combining Microsoft Windows with popular versions of UNIX including Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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    For small and midsize companies, network security and regulatory compliance can be too complicated to master but too dangerous to ignore. The world's biggest institutions have been hacked, and the top cloud service providers have occasionally been knocked out. It seems as though there's no place to hide. Progent has made it affordable for smaller companies to implement vital IT security tasks effectively by providing the benefit of billed time to the closest minute without any minimum billing for online help. This means you have access to a world-class information expert to deliver precisely the help you need whenever you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help your business with any aspect of network security including security assessments, virus screening and recovery, spam and email content filtering, email data loss and data leak prevention, regulatory compliance reporting, and designing a comprehensive security plan.

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  • Extended Help Desk Troubleshooting
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    Progent's Microsoft and Cisco certified experts offer three ways to help mid-size and large organizations develop an efficient and successful in-house Network Support Help Desk. Progent's consulting services include Return on Investment evaluation, process study and enhancement, management reporting, education of internal personnel, and documentation of processes. Progent's Software Evaluation and Integration Services help organizations sift through the various high-quality Help Desk software packages on the market and determine what products may be excessively costly, lack key features, or align poorly with your organization's corporate culture. Progent also offers temporary staffing for organizations who need to reinforce their in-house Help Desk staff for special projects or to substitute for absent or indisposed personnel.

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    Progent's Microsoft-certified consultants can provide affordable remote and onsite help to implement your upgrade to Exchange Server 2010, produce comprehensive documentation of your new email environment, train your IT team and end users to get them up to speed rapidly on Microsoft Exchange 2010, and offer ongoing management services and engineering help. Progent can also assist you to migrate from Microsoft Exchange 2010 to Exchange 2013 or Exchange 2016.

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  • Microsoft CRM Integration Services
    Word Specialist

    Progent's team of application experts offer in-depth support, software development, integration assistance, and webinar classes for popular applications that address key areas including ERP, general accounting, business reporting, web commerce application design, and the MS Office suite of business productivity software. As a Microsoft Partner with years of background delivering advanced consulting support remotely, Progent can assist small businesses anywhere in the United States to avoid the time and expense related to travel and on-premises visits without sacrificing the effectiveness of consulting support.

  • ISA Server Consulting Services Microsoft ISA Server Support Outsourcing
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  • IT Outsourcing Information Technology Integrators Remote Help Desk Network Designers

  • Forefront Threat Management Gateway Computer Consultants
    Technology Consulting Services Forefront TMG Firewall

    Forefront Threat Management Gateway 2010 builds on the powerful security capabilities of Microsoft ISA Server 2006 and offers a easily administered web gateway that acts as a one-server solution for an array of security features including an multi-layer firewall, URL filtering, antimalware, intrusion protection, application proxy, Virtual Private Network management, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides advanced web security logging and reporting features, permits customized reports generated by SQL Server, works with Active Directory to streamline authentication, and can be installed as a virtual server to lower costs and improve availability. Progent's Microsoft engineers can help your company to design and carry out pilot and production implementations; interface Microsoft Forefront TMG 2010 with Windows 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; install Forefront Threat Management Gateway 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing support and repair services. Progent can also help your organization to upgrade economically to Microsoft Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.

  • Immediate Antivirus Support and Integration 24 Hour Anti-Virus Design and Installation
  • Immediate Professional ProSight Virtual Hosting ProSight VM Hosting Consult
  • Infor SyteLine CloudSuite Factory Track Engineers Consultants SyteLine ERP

  • Microsoft ISA Server 2000 Server Online Troubleshooting
    Repair Microsoft Windows Server 2003

    Progent's Microsoft-certified experts can provide network support and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progentís support team can help you design, deploy, maintain and administer the entire family of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.

  • Infor SyteLine CloudSuite Materials Management Specialists Infor SyteLine CloudSuite Document Management Specialist
  • Information Technology Consulting Group Small Office Small Office Computer System Consultant
  • Juniper Junos CLI Security Consultants Security Contractors Juniper Junos J-Web
  • Windows Security Computer Consulting Services Pueblo Colorado
  • Juniper SSG20 Router Auditing Security Evaluation Juniper SSG140 Router
  • Largest Professionals Windows 2000 Server Windows 2000 Troubleshooting

  • Exchange Migration Consult
    Microsoft Certified Expert Exchange Upgrade Consult

    Progent's Microsoft-certified consultants can provide affordable remote and onsite help to implement your migration to Exchange Server 2010, produce extensive documentation of your upgraded email system, train your IT team and end users to get them up to speed rapidly on Exchange 2010, and provide continuing management services and technical help. Progent can also help you upgrade from Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.

  • Linux Network Monitoring Integration Services MRTG for Linux Specialist
  • Live Communications Server IT Consultant 24x7x365 Microsoft Live Communications Server Technology Professional
  • Lync Server 2013 PSTN Gateway Services 24/7 Lync Server 2013 Reverse Proxy Server Services

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    Juniper SSG520M Router Forensics Services

    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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  • Microsoft CRM Engineer Computer Consultant Part-time CIO
  • Microsoft Certified Expert Consult Instant Messaging Top Rated Office Communications Server 2007 Professionals
  • Microsoft Certified Expert SQL Server 2008 Migration SQL Server Technical Support
  • Microsoft Certified Partner Remote Support Computer Consultancy Company Maine Information Technology Consulting
  • Microsoft DPM Offsite Data Backup Service Support and Integration Offsite DPM Data Backup Service IT Consultant

  • Access Report Expert Development
    Developer Firms Accounting System

    For custom program creation, Progent can supply programming consultants to produce line-of-business software in areas such as eCommerce, web development, Microsoft Business Solutions packages including Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progentís experts can use Microsoft IIS to build company-specific eCommerce applications powered by Microsoft ASP.NET. In addition, Progent offers expertise in a wide array of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.

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  • Microsoft Expert Online Consulting System Center 2016 and Hyper-V Integration 24-7 Microsoft Certified System Center 2016 Migration Remote Consulting
  • Microsoft Office SharePoint Server 2007 Computer Consulting SharePoint Server 2007 Configuration
  • Microsoft SMS Server Network Consultant Microsoft Certified IT Consultants SMS Server Migration
  • Microsoft Windows SBS Configuration Microsoft Windows Small Business Server IT Services

  • Top Quality Exchange Server 2010 Migration Consultant Services
    Exchange Server Migration Engineers

    Progent's Microsoft and Cisco-certified network engineers can help your organization to assess the value of Exchange Server 2010 for your business and can help your IT staff to design and implement a smooth upgrade to Exchange Server 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will offer quick payback by increasing your productivity, cutting the expense of hardware and service, simplifying management, and consolidating your vital communications technologies.

  • Microsoft Windows Small Business Server 2008 Professional Computer Consulting Microsoft Windows Essential Business Server
  • MySQL Community Edition Trainer Remote MySQL development Engineers
  • NetApp Clustered Data ONTAP Consulting Consultancy NetApp MetroCluster
  • Remote Help Desk Technical Consultants Pueblo West
  • Network Consulting Remote Monitoring and Reporting Microsoft Operations Manager Onsite Technical Support
  • Office 365 migration PowerShell IT Consulting Exchange Online Archiving Remote Technical Support
  • Office Excel 2016 Engineers Excel Power Map Outsourced Programming
  • Online Consulting Microsoft Exchange Cluster Windows 2003 Cluster Server Integration Services
  • Online Support MS Dynamics NAV ERP Microsoft Dynamics NAV Technology Consulting Services

  • ProSight Email Content Filtering Specialists
    Consult ProSight Spam Filtering Services

    Progent's ProSight Email Guard uses the technology of leading data security companies to deliver web-based management and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Progent's ProSight Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to inbound attacks and conserves system bandwidth and storage. Email Guard's onsite security gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the local security gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.

  • Online Troubleshooting MS SQL Server 2008 24x7 MS SQL 2008 Network Engineer
  • Onsite Technical Support BlackBerry Synchronization Specialists BlackBerry BPS
  • Onsite Technical Support Dynamics GP/Great Plains Dynamics GP Power BI Integration Support

  • Dynamics GP/Great Plains Features Outsourcing
    Microsoft Experts Great Plains Troubleshooting

    Progentís Microsoft certified consultants provide a range of consulting services for Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft financial package and business management tool based, like all Microsoft accounting tools, on the expandable and popular foundation of Windows technology. Dynamics GP 2010, the latest version of Microsoft accounting software in the Dynamics GP family, offers a cost-effective tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Dynamics GP is simple to deploy and integrate, and with its modular approach you can license only the functions you currently need, with the ability to add users and enlarge functionality in the future. Progentís Dynamics GP/Great Plains Software support experts can show you how to install, configure and manage Microsoft Dynamics GP/Great Plains 2010 as well as older versions of Dynamics GP.

  • Top Microsoft Network Technology Consultancy Firm Pueblo Colorado
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  • Open Now ProSight Email Guard Spam and Virus Filtering Service Consultancy Email Polymorphic Virus Protection Consultant
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  • Oracle Enterprise Manager Consulting Services Oracle DBA Specialist
  • ProSight Remote Server Monitoring Remote Technical Support Consulting Services ProSight Remote Desktop Management
  • ProSight VM Hosting Consultant Services ProSight VM Hosting Services
  • Professionals 64-bit Processing 64-bit Processing Consultants

  • Meraki AP Management On-site Technical Support
    Remote Consulting Meraki Wi-Fi AP

    Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to plan, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a large campus or a nationwide enterprise. Progent can also assist clients to integrate other Cisco devices for unified management.

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  • Remote ProSight infrastructure documentation management Professional ProSight IT asset documentation management Consulting
  • Remote Technical Support Dynamics GP Software Technical Consultant Dynamics GP Great Plains Accounting

  • Best Meraki MR72 Access Point Online Technical Support
    CCIE Expert Certified Meraki 802.11ac Access Point Upgrade Support Outsourcing

    Progent's Meraki Wi-Fi access point experts offer remote and onsite support to assist organizations of all sizes to design, install, manage, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki APs. Progent can help your business to configure and support Cisco's Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco technology such as Catalyst and Nexus switches, routers and ASA firewalls to create a cohesive network infrastructure that delivers identical access, responsiveness, security, manageability and uptime for wired and wireless users regardless of their mobility or device.

  • Remote Troubleshooting Microsoft Office XP 24 Hour Microsoft Windows Server Setup
  • Remote Workforce Endpoint Management Integration Support Support Remote Workers Endpoint Management
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  • SCCM 2007 Hardware Inventory Specialists SCCM 2007 Patch Management Online Support Services
  • SCCM 2016 Azure Integration IT Consulting Top Ranked System Center 2016 Configuration Manager Remote Support Services
  • SQL Server 2012 Reporting Services Support and Integration Remote SQL Server Configuration Manager Network Engineer
  • SQL Server 2012 Reporting Services Technical Support SQL Server 2012 Migration Professional
  • SQL Server 2017 Management Studio Technical Consultant Microsoft Experts SQL Server 2017 on Linux Consultant

  • ERP, MRP, Accounting System Development Companies
    Consultant Customer Relationship Management

    Progent's application experts offer advanced support, software development, deployment assistance, and webinar classes for popular applications that address vital areas including ERP and MRP, financials, management reporting, web application development, and the Microsoft Office family of business productivity software. As a Microsoft Partner with decades of background providing high-level consulting services online, Progent can assist small businesses throughout the U.S. to eliminate the time and fees associated with travel and on-site activity without compromising the high quality of technical support.

  • Security Inventory Professionals Consultancy External Security Inventory
  • Services Microsoft Azure hybrid cloud solutions Amazon AWS hybrid cloud solutions Services

  • SCCM Cloud Management Gateway Online Help
    SCCM Central Administration Site Support and Integration

    System Center Configuration Manager automates software provisioning and updating, streamlines security and compliance settings management, keeps track of network assets, protects against company data leakage, provides health reporting, enables secure self service, and offers a single point of control for managing mixed-OS networks running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Azure cloud experts can help you with any facet of designing, installing, operating and repairing a SCCM solution for local, cloud, or hybrid networks.

  • Windows Security IT Management Pueblo Colorado
  • Setup and Support Microsoft IM Infrastructure 24-Hour MS Office Communications Server 2007 Consulting Services
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  • SharePoint 2016 Consulting Services IT Consulting SharePoint 2016 Excel Online

  • Top Fault Tolerant Interoffice Connectivity Online Consulting
    Windows 2003 Cluster Network Consultants

    Progentís Disaster Recovery/Business Continuity (DR/BC) consultants offer extensive backgrounds helping small and mid-size businesses to reduce network downtime by offering affordable remote consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT design, backup/restore solutions, and transparent maintenance. Progentís business continuity consultants can assist you to develop and test an efficient business continuity plan that aligns with your business goals and IT budget. Progentís disaster recovery engineers can assist you to architect, deploy, and manage fault-tolerant technologies including non-stop Internet access, virtualized servers, clustering, network load balancing, continual off-site backup, and multi-location data centers.

  • SharePoint 2016 Workflow Manager Network Engineer SharePoint 2016 Migration Help and Support
  • Small Business IT Outsourcing Firms Company-wide Standards for Best Practices 24-Hour Consultant Services Access to External Support Databases
  • Small Business Information Technology Management Small Office Setup
  • Small Business Network Consulting Company Online Power BI Training 24x7x365 Online Power BI Training Network Security Consulting
  • Small Office Computer Expert Award Winning Small Office Network Companies
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  • Solaris Upgrade Consultants Migration Consultants Solaris to Windows

  • Emergency Windows 2008 Cluster Technology Consulting
    Technical Support Services Network Load Balance

    Progentís Disaster Recovery/Business Continuity consultants offer extensive experience helping small and mid-size businesses to reduce system downtime by offering affordable remote consulting support for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network infrastructure, backup/restore solutions, and non-disruptive system maintenance. Progentís business continuity experts can help you to plan and test a sensible business continuity strategy that aligns with your business goals and budget. Progentís disaster recovery specialists can assist you to architect, implement, and support fault-tolerant technologies including non-stop Internet connectivity, virtualized servers, fail-over clustering, load balancing, continual online backup, and geographically dispersed data centers.

  • Solaris-Windows Upgrade Help 24-Hour Sun Solaris Upgrade

  • Cisco VPN and Firewall Consulting Services
    24-Hour Cisco ASA 5500 Firewall Support and Help

    Progent's CCIE-certified networking consultants can help you to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, administer, update and debug Cisco ASA 5500-X security appliances with Firepower Services.

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  • Support and Help SMS 2003 Upgrade SMS 2003 Upgrade Computer Consulting
  • Microsoft and Cisco Consultancy Services Group Pueblo Colorado
  • Suse Linux Specialist Urgent Integration Support CentOS Linux

  • Consultant Services Mandrake Linux
    Suse Linux Technical Consultant

    Progent's Linux support services offer small and mid-size businesses and software developers assistance with administering and supporting Linux systems that coexist with Microsoft-powered technology. Progent can give your organization contact with Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad array of expertise offers you an easy single source to help you create and maintain a secure and robust cross-platform connectivity and communications environment that supports Linux and Microsoft coexistence by combining MS Windows with leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware.

  • Technical Consultant Meraki Wave 2 Wi-Fi Access Point Remote Consulting Meraki Wi-Fi AP
  • Microsoft Computer Design Company Pueblo County
  • Technical Support Services Microsoft Small Business Server 2011 24 Hour Microsoft SBS Server Engineer
  • Teleworker Cybersecurity Support and Setup Specialists Remote Workforce Endpoint Security
  • Top Networking Firm Microsoft Windows 2000 Server Designers Microsoft Office Sharepoint Server 2007
  • Top Rated CCDP Certified VPN On-site Technical Support VPN Network Consultant
  • Top Rated Remote Consulting ISA Server Microsoft Firewall Online Support Services
  • Top Rated Specialist Microsoft Windows 10 ADK IT Manager Microsoft Windows 10 Upgrade
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  • UNIX Migration Consultant Sun Solaris Upgrading

  • High-Availability Data Centers Professional
    Zero Downtime Data Center Consultant Services

    Progent's Data Center professionals can show you how to find high availability data centers that meet the specific needs of your business. High availability off-site data centers are particularly attractive to small organizations due to of their low cost and convenience compared to taking a do-it-yourself approach. Attempting to create an in-house data center that offers even a minimum degree of fault tolerance is too costly for most small businesses. Progent can help you reap all the advantages of high availability data centers and fault tolerant colo sites by providing a complete range of consulting and support services.

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  • Urgent Consultant Services VoIP Infrastructure Solution for SIP Integrated Services Routers Support and Setup
  • Urgent SQL 2008 Reporting Services Contract Development SQL Server Capacity Planning Outsourced Programming
  • VMware Security Consultant Services Emergency ProSight VM Security Engineer

  • CRISC Certified Risk and Information Systems Control Technology Professional
    After Hours Consultancy CRISC Certified Risk and Information Systems Control Analyst

    Progent can provide the services of a CRISC-certified risk management expert to help your company to design and implement an enterprise risk management strategy based on best practices identified by CRISC and geared to align with your company's risk tolerance, business objectives, and budgetary guidelines.

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  • Windows 10 Security Remote Support Windows 10 Training Engineer
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  • Windows 7 Evaluation Online Support Windows 7 Upgrade Professionals
  • Windows 7 Wireless Network Consultants After Hours Windows 7 Migration Implementation
  • Windows, UNIX, Solaris IT Consulting Professionals Windows, UNIX, Solaris
  • Wireless LAN Site Survey IT Consulting Wi-Fi RF Coverage Maps Online Technical Support
  • XenApp Virtual Application Delivery Consultant After Hours XenApp and Citrix Access Gateway Support and Integration

  • Catalyst 2960 Switch IT Consulting
    Catalyst Switch VSS Consulting Services

    Progent's Cisco-certified CCIE consultants can assist organization to set up, manage, update, tune and debug Catalyst switches. Progent can also assist your business to harden the security of Catalyst switches and migrate smoothly from legacy appliances to modern devices.

  • macOS Integration Services Consultant Services OS X Online
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