For small company computer networks located within the state of Rhode Island, Progent's Microsoft and Cisco authorized technical experts can deliver online assistance and troubleshooting to fix your network systems problems quickly and affordably. Progent has acquired enterprise-level skills, software tools, and support databases to troubleshoot and resolve computer network problems while avoiding the cost and time delays associated with on-site technical service calls.
If your Rhode Island small business is located beyond the larger urban areas such as Providence, Warwick, or Cranston, your local computer network support choices may be limited in skills, or unavailable during an emergency. This results in a network environment that is unusable or causing efficiency loss due to technical problems continuing for too long. Progentís group of field proven network consultants average more than twelve years of real-world IT industry experience, in the trenches of computer network support, performing a large range of technical projects for a varied range of clients. This means you get not only the technical know how needed for the task, but an expert with demonstrated methods for applying those skills to assist with excellent network solutions.
ERP Consulting Services for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates over a quarter century of background helping manufacturing, distribution and service companies to manage complex supply chains and improve the efficiency of critical business processes to get products to market fast and adhere to customer schedules dependably. Progent can provide the skills of an ERP consultant with more than 20 years of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or on-premises services that spans from as-needed guidance to end-to-end solution planning and project management. Sample consulting services offered by Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, application development, CPQ, web site integration, debugging, data conversion, Office 365 integration, disaster recovery planning, and DBA services. For more information, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
Online Technical Support for Windows and Cisco-based Networking Environments
Progentís Technical Response Center offers world-class remote support for Microsoft Windows and Cisco-based systems anywhere in the United States. Progent's certified professionals have the experience to help you to analyze and resolve difficult network problems rapidly and affordably. The breadth of information technology expertise offered by Progent's team of consultants makes it possible to escalate even the most challenging problems to appropriate specialists as required. Whether you require occasional phone support and remote repair or ongoing availability of a Help Desk Call Center, Progent's experts can provide your company with enterprise-level expertise without the high cost and management overhead of running a large internal IT group.
Windows 8.1 Administration and Troubleshooting and Migration
Progent's certified Windows 8.1 consultants can provide a range of consulting services to help organizations of all sizes to support, manage, and repair environments that include desktops, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. Progent's consultants can also provide Windows 10 planning and migration support.
ProSight Active Security Monitoring Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring endpoint protection (EPP) solution utilizes cutting edge behavior-based machine learning technology to guard endpoint devices and servers and VMs against new malware attacks such as ransomware and file-less exploits, which easily get by legacy signature-matching AV tools. ProSight ASM protects local and cloud resources and offers a unified platform to automate the entire threat progression including protection, detection, mitigation, remediation, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Learn more about Progent's entire ProSight portfolio of value-priced network monitoring and management services for small and mid-size organizations.
Unified CM and Cisco Unified Communications Manager Express Consulting
Cisco Unified Communications Manager (CUCM), previously branded CallManager, acts as the core of Cisco's collaboration solution. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express offer an advanced IP-PBX solution by integrating with unified messaging applications like Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's Cisco-certified CUCM and CallManager consultants can assist with any aspect of CUCM configuration and debugging in areas that include integrating VoIP phones and video phones, designing dial plans, configuring SIP trunks and CUBE internetworking, deploying ISR routers with CUBE support, designing UCS server failover solutions for high availability, and integration with Microsoft Exchange and Skype for Business.
Microsoft Windows Server 2012 R2 Integration Support
Progent's Microsoft-certified Windows Server 2012 experts can help you to evaluate the benefits of Windows Server 2012 R2 for your organization, create test systems and migration strategies, tune your network for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, train your IT management, staff, create a corporate-wide security plan, streamline IT administration, help with application development, and generate and test a DR/BC plan. If your organization is thinking about migrating from Microsoft Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid cloud solutions experts can help you to assess the benefits of Windows Server 2016 for your business and plan and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model.
Progent's Consulting and Training Services for Microsoft Office Desktop and Office 365
Progent's certified Office and Office 365 experts can assist companies of any size to integrate Office desktop and Office 365 applications such as Office Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a cohesive productivity solution that offers quick ROI and promotes improved business results. Progent can assist your company to interface Microsoft Office or Office 365 applications with each other and with other core Microsoft platforms including SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also help you to fix compatibility problems between various releases of Microsoft Office desktop and offers customized online Microsoft Office and Office 365 training to individuals or teams.
Microsoft Azure Integration Consulting Services
Progent's Microsoft Azure integration consultants can assist you with every aspect of Microsoft Azure migration such as needs definition, prerequisites assessment, solution design, pilot testing, deployment, centralized management, performance tuning, software license management, disaster recovery strategies, security planning, and compliance validation. Progent can help you to configure and debug firewalls and VPN connections so that your clients can safely access to Azure-based services, and Progent's Microsoft-certified consultants can help you integrate critical Microsoft platforms to work in Azure including Microsoft Windows Server, Exchange, SQL and Skype for Business. Progent can also help your organization to set up a hybrid ecosystem that seamlessly combines on-premises datacenters with Azure-based resources.
Cisco ASA Firewall and PIX Firewall and Firepower Services Expertise
The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer significantly more value than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-certified CCIE network experts can help you to manage your current PIX or Cisco ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and on-premises help with ASA 5500-X firewalls with Firepower Services and can assist you to plan, integrate, tune, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
Barracuda Backup Multi-site and Cloud Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup and disaster recovery service for small and mid-size organizations. A Barracuda Backup solution can incorporate a purpose-built physical storage device manufactured by Barracuda or a virtual appliance with similar features but which uses your existing storage hardware. Barracuda Backup protects vital company data produced locally, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting support services to help you to design, integrate, manage and repair a BDR system built on Barracuda Backup. For more information, go to Barracuda Backup and disaster recovery consulting.
Progent's Client Testimonials
Progent has provided online or onsite network support service to businesses in each state in the United States. Many of these clients have indicated their appreciation to Progent through testimonials to the quality of Progent's service staff. Take a look at Progent's customer testimonials to learn what people say concerning the quality of Progent's consulting services
Extended Hours Online Technical Support
Progent's low-priced after-hours remote support program offers clients 24x7 availability of online technical support from Progent's Technical Response Center (TRC). Support services available beyond normal work hours include fixing issues with Microsoft-based servers, MS Windows desktop troubleshooting, assistance with Microsoft Office applications, network and system backup and restore, and fundamental routing and switching support for Cisco networking products.
Get in Touch with a Progent Computer Support Expert
To find out how to access a Progent network support expert for online or on-premises support in , phone 1-800-993-9400 or visit Online Computer Help.