For small business network systems located in the state of Rhode Island, Progent's Microsoft authorized professionals can provide remote phone help and troubleshooting to fix your network problems fast and affordably. Progent has acquired enterprise-class skills, software tools, and support knowledge bases to troubleshoot and resolve IT problems without the expense and delays normally associated with in-person service dispatches.
If your Rhode Island organization is situated beyond the larger metro areas such as Providence, Warwick, or Cranston, your nearby computer network support choices may be limited in technical capability, or not available during an emergency. This can result in a office network that is unpredictable or causing wasted time due to technical problems going unresolved for too long. Progentís team of seasoned network consultants average more than twelve years of real-world IT industry experience, in the trenches of network support, performing a broad range of technical tasks for a broad range of clients. This means you get not just the technical know how needed for the job, but an expert with proven methods for applying that expertise to assist with cost effective network solutions.
Wide and Deep Expertise with Business Networks
Progentís team of more than 100 networking experts means customers benefit from the leverage of over 1,000 years of combined background and collective information to resolve the most troublesome network issues. Progentís certified information technology engineers possess the know-how to find fixes fast and deliver them cost effectively.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified VoIP experts offer Cisco UC560 consulting services to assist you to manage your legacy UC500 VoIP gateway or design and carry out an efficient upgrade to a current VoIP system.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX consultant to help your organization design, deploy, administer and troubleshoot VMware vSphere-based virtualization solution for local datacenters, private and public clouds, or hybrid cloud systems. Progent's VMware vSphere consultants can provide advanced knowledge for installing and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent offers in-depth experience of VMware vCloud Director (vCD), vRealize Automation, vRO and vCloud Suite tools for managing private and public cloud and hybrid cloud environments that provide maximum availability, data security, and application mobility.
IT Consulting for Small Governments
Progent has extensive experience providing a full-spectrum of online network support and urgent troubleshooting services to local governments and schools throughout the U.S. Progent is among the industryís pioneers in delivering expert remote IT support and has delivered network support to clients in every state. Progent's online network support for local governments saves travel costs and solves issues more quickly than on-premises service calls.
Cisco Unified Communications Manager and Cisco Unified Communications Manager Express Integration and Troubleshooting
Cisco Unified Communications Manager, formerly named CallManager, functions as the heart of Cisco's collaboration solution. Unified CM and Cisco Unified Communications Manager Express provide a modern IP-PBX by integrating tightly with unified messaging apps that include Unified CM IM and Presence Service, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR), and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent's Cisco-certified CUCM consultants can help with any facet of CUCM support and debugging in areas such as integrating Voice over IP phones and video phones, reviewing dial plans, integrating SIP PSTN trunks and CUBE internetworking, deploying ISR G2 routers with CUBE networking support, designing Cisco UCS server failover systems for high availability, and integration with Microsoft Exchange Server and Skype for Business.
Progent's Consulting Services for Microsoft SQL Server 2016
Microsoft SQL Server 2016 introduces significant improvements in speed, capacity, security and compliance, high-availability, mobile computing support, and integrated analytics and reporting. New features include PolyBase for processing structured and unstructured databases simultaneously for data warehousing, Hadoop integration, Always Encrypted mode, Mobile Report Publisher, and centralized management of on-premises and cloud-resident resources. Progent's Microsoft-certified SQL Server 2016 consulting experts can provide online and onsite expertise to assist organizations of any size to plan, deploy, manage or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft technologies including Windows Server, Exchange, SharePoint Server, Microsoft Dynamics ERP, Lync or Skype for Business, and System Center Operations Manager.
Progent's Online Consulting and Training Support for Office Word and Microsoft Office 365 Word
Progent's certified Microsoft Office Word and Office 365 Word experts can provide a wide range of affordable online support services to help your organization to maintain your current Microsoft Office Word environment or help you to move to a newer release of Microsoft Office Word. Support offered by Progent's Word experts include VBA software development, isolating and resolving compatibility issues between different releases of Word, interfacing Office Word with other Office apps like Excel and Outlook or with third-party data sources and add-ons,network optimization for dependable. reliable cloud access, security and compliance consulting, and smart phone synchronization, and online Microsoft Office Word training classes tailored for your special requirements.
Barracuda Backup On-premises and Cloud Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup/restore service for small and medium-size businesses. A Barracuda Backup solution can incorporate a purpose-built physical appliance manufactured by Barracuda or a virtual appliance with similar functionality but which uses your own storage infrastructure. Barracuda Backup safeguards critical business data generated locally, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting support services to help you to plan, integrate, manage and troubleshoot a backup and disaster recovery system based on Barracuda Backup. For details, see Barracuda Backup and disaster recovery consulting and management.
After-hours Remote Support
Progent's affordable after-hours remote support program offers clients round-the-clock access to remote technical support from Progent's Technical Response Center. Support services available outside standard business hours include fixing problems with Windows server products, Windows desktop troubleshooting, help with MS Office applications, system backup/restore, and basic routing and switching support for Cisco technology.
Certified Expertise for Information Assurance and SIEM Solutions
GIAC was founded in 1999 to validate the skill of network security experts. GIAC accreditations are recognized by businesses and institutions all over the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide support for all of the security capabilities addressed within the GIAC accreditation such as auditing network security mechanisms, incident management and response, traffic analysis, web-based services security and SIEM solutions for compliance with regulatory requirements for promptly reporting security incidents.
System Center Data Protection Manager Support
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides small and medium-size organizations near-continuous backup and easy recovery capabilities for Microsoft networks. Data Protection Manager 2016 delivers application-sensitive protection for critical platforms such as Microsoft SQL, Exchange Server and SharePoint, backs up Windows and Linux VMs, supports VMs hosted by Hyper-V as well as VMware, and can use Azure for convenient cloud backup and recovery. Progent's Microsoft-certified SCDPM 2016 consultants can assist you to design, deploy, administer, and repair a multi-site backup/restore solution built around Data Protection Manager 2016. Progent can help you to migrate from a previous release of DPM or from an outdated solution, and Progent can optimize your DPM 2016 ecosystem for on local, hosted, cloud or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can deliver occasional guidance to help you through challenging issues or provide comprehensive project management services to help you finish your SCDPM 2016 initiative on schedule and on budget.
Talk to a Progent Computer Consultant
To see how to contact a Progent network support expert for online or on-premises assistance in , phone 1-800-993-9400 or visit Online Computer Support.