For small office networks located anywhere in the state ofRhode Island, Progent's Microsoft certified technical team members can deliver online support and remote troubleshooting to solve your computer system problems quickly and affordably. Progent has acquired enterprise-class expertise, advanced software tools, and support knowledge bases to troubleshoot and resolve IT problems without the high cost and time delays associated with in-person technical service calls.
If yourRhode Islandsmall business is situated outside of the larger urban areas such asProvidence, Warwick, or Cranston, your nearby network support options may be limited in technical capability, or unavailable during an emergency. This can result in a network that is unstable or causing efficiency loss due to technical issues continuing for too long. Progentís team of field proven network engineers average more than 12 years of real-world industry experience, in the trenches of IT support, performing a broad range of technical tasks for a broad range of clients. This means you obtain not only the technical know how needed for the job, but a professional with proven methods for applying that expertise to deliver efficient network solutions.
Cisco Small Business 100, 300 and 500 WiFi Access Points Planning and Support
Cisco's Small Business 100, 300 and 500 family of access points are Linux-powered devices designed as entry-level wireless solutions for small offices. Progent's Cisco CCIE Wi-Fi infrastructure experts offer online or on-premises configuration and troubleshooting support to assist your organization to plan, configure, update, optimize, manage and debug Cisco Small Business Wi-Fi access point environments of any size or topology. For details about Progent's consulting services for both current and legacy Cisco Small Business 100, 300 and 500 family of wireless access points, refer to Cisco Small Business 100, 300 and 500 WiFi APs consulting.
World-class Cisco Help from Experienced CCIE-certified Engineers
Progent can provide convenient, immediate, and economical access to Cisco CCIE consultants. Cisco Certified Internetwork Experts are elite network gurus who earn this top-level classification only after thorough testing by Cisco. CCIEs can resolve even the most complex problems associated with network design, setup, repair, and maintenance. Progentís CCIE consultants work closely with Cisco in-house staff in identifying issues with Cisco's IOS platform and devising workarounds or acquiring patches to resolve problems. Progent offers quick access to a CCIE by phone so that you can get instant assistance for complex network troubles that are affecting business productivity but are outside the expertise of your local network support providers.
Collaborative Software Consulting Services for Teleworkers
Progent can help small and mid-size companies to configure collaborative applications like SharePoint and Microsoft Teams to permit their teleworkers to benefit from productive interaction with colleagues and other stakeholders. For information about how Progent can assist you to integrate and maintain collaboration technology for teleworkers, visit collaborative platforms expertise for teleworkers.
ProSight Network Audits for Evaluating Network Health
Prosight Network Audits are a quick and low-cost way for small and mid-size organizations to get an unbiased evaluation of the health of their information system. Based on some of the top remote monitoring and management tools available, and overseen by Progent's world-class group of IT experts, ProSight Network Audits help you see how well the deployment of your core network devices conform to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI like a more manageable and more secure Active Directory implementation. Both versions also provide the ongoing benefits of state-of-the-art remote network monitoring and management technology. These advantages can include simpler network management, better compliance with government and industry security requirements, more efficient utilization of network assets, quicker troubleshooting, more dependable backup and recovery, and less downtime. For details about ProSight Network Audits and to view sample reports, go to ProSight Network Audits.
Microsoft Exchange 2016 Upgrade Services
Progent's MS Exchange 2016 consultants can help your business in all phases of your migration to Microsoft Exchange Server 2016 such as designing HA architecture for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange and Microsoft Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; determining mass storage requirements for your virtual machines (VMs), databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
SQL Server Software Development
Progent's SQL Server application developers can help you to build and maintain applications that utilize the SQL Server database platform. Progent follows industry best practices to build scalable, manageable SQL Server database applications and knows how to work with a customer's IT staff to deliver programs in a timely and affordable way. Progent for can help you to create Microsoft SQL Server applications by offering a wide range of professional services including requirements analysis, data tier architecture, data integrity, T-SQL coding, software installation, capacity planning, performance tuning, backup/recovery, clustering, consolidation of stored procedures, replication mechanisms, security, and disaster recovery/business continuity planning.
After-hours Online Support
Progent's economical after-hours online support program provides companies round-the-clock availability of online support from Progent's Technical Response Center. Support services offered beyond regular business hours include fixing problems with Microsoft-based server products, Windows desktop support, help with MS Office programs, system backup and recovery, and basic routing and switching support for Cisco technology.
Comprehensive Consulting and Support Services for Systems at Colocation Sites
There are several hundred enterprise-class colocation centers in the and major cities throughout the U.S., and Progent's colocation expert consultants can improve your network's reliability and performance by helping you choose a remote data center site that meets the particular requirements of your business including geographic location, size, connectivity, budget, and extra additional features and services. Progentís data center IT services are intended for companies with equipment located at colo hosting sites and in need of timely on-site service at the co-location site as well as online help from Microsoft and Cisco Premier experts. Progent offers a selection of co-location center support services such as system topology analysis, Windows and UNIX server integration and maintenance, troubleshooting for server and telecommunications networking, development and installation of zero-downtime systems, defining and implementing layered security defenses, firewall integration and support, configuring load balancing solutions, and creating high-availability server clustering systems.
Migration Help for Windows 10
Progent's Microsoft-certified Windows 10 planning consultants can assist businesses of any size to assess Windows 10 or to migrate to Windows 10 from any earlier release of Microsoft Windows. Remote and onsite evaluation and upgrade services for Microsoft Windows 10 available from Progent include Return on Investment estimates, project coordination, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile management, telecommuter connectivity, data and identity security, automated provisioning and management, infrastructure optimization, wired/wireless convergence, disaster recovery planning, custom training for IT support personnel and users, and ongoing technical help.
Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the knowledge of computer security professionals. GIAC accreditations are recognized by businesses and government organizations throughout the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer expertise with all of the security disciplines covered under GIAC accreditation including auditing network vulnerability, event management and response, intrusion detection, web services security and security information and event management (SIEM) solutions for compliance with regulatory mandates for reporting events.
SQL Server 2019 Migration Consulting Expertise
Progent's Microsoft-certified SQL Server 2019 consultants can assist your organization to assess the business case for migrating to SQL Server 2019 and can provide fast remote or on-premises contact with consulting experts in system planning and deployment, software programming, database administration, and cybersecurity. To learn more, see SQL Server 2019 integration consulting expertise.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP infrastructure consultants and CUBE integration experts can assist you to plan, integrate, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE-based IP PSTN trunks. Progent can provide affordable remote or on-premises support to assist companies to move smoothly to a productive communications network that delivers accelerated return on investment. Progent's certified Microsoft unified communications experts can assist you to configure interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications such as Skype for Business or Lync for access to a SIP-based IP PSTN trunk.
Contact a Progent Network Support Expert
To learn how to contact a Progent network consultant for remote or on-premises expertise, call 1-800-993-9400 or visit Online Computer Help.