For business networks located in the state of Rhode Island, Progent's Microsoft and Cisco authorized consultants can deliver remote phone help and troubleshooting to solve your computer system problems quickly and cost effectively. Progent has acquired world-class expertise, software utilities, and support databases to troubleshoot and fix network problems without the cost and time delays associated with on-site technical service dispatches.

If your Rhode Island small business is situated outside of the larger urban areas such as Providence, Warwick, or Cranston, your local computer network support choices may be limited in technical capability, or unavailable during a crisis. This results in a office network that is unusable or causing efficiency loss due to technical issues continuing for too long. Progentís team of field proven network consultants average more than 10 years of real-world computer industry experience, in the trenches of IT support, performing a wide range of technical tasks for a broad range of customers. This means you get not just the technical competency needed for the task, but an expert with demonstrated methods for applying those skills to assist with cost effective network solutions.

Microsoft Desktop Virtualization Consulting Services
Microsoft's virtual desktop technologies reduce the work needed for IT managers to set up applications so they are standardized across an entire workforce, provide the power to manage rights to critical information, and allow quick installation of additional or upgraded workstations. In Microsoft Windows Server 2016, the Terminal Services tool has been revamped and named Remote Desktop Services or RDS. Microsoft's innovative Virtual Desktop Infrastructure (VDI) behind Remote Desktop Services simplifies client connectivity, improves performance, strengthens security, centralizes administration, and offers an almost transparent client experience. Progent's desktop virtualization consultants can help your company to evaluate the business benefits of Microsoft's desktop virtualization technologies, configure test and on-line environments, optimize your system architecture to accommodate virtualized clients efficiently, assess and remediate security issues, and train your network administrators to follow best practices to gain a fast ROI from client virtualization.

Progent's Consulting Services for Microsoft SQL Server 2016
SQL Server 2016 offers significant enhancements in performance, scale, data security, uptime, mobile computing integration, plus integrated analytics and reporting. Innovations include PolyBase for handling relational and non-relational files in one appliance for big data applications, Hadoop integration, Dynamic Data Masking, Mobile Reports, and seamless control over local and cloud-resident resources. Progent's Microsoft-certified SQL Server 2016 consultants can provide remote and onsite expertise to assist businesses of any size to plan, deploy, manage or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft platforms including Windows Server, Exchange, SharePoint, Dynamics ERP, Skype for Business, and System Center Operations Manager.

ProSight IT Asset Management for Organizing Network Infrastructure Documentation
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and protect information related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your IT documentation, you can eliminate as much as 50% of time spent trying to find vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether youíre planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need the instant you need it. Find out more about Progent's ProSight portfolio of managed IT services for small businesses.

Easy Payment Methods
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment alternatives for Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and managed switches. UniFi devices running throughout multiple venues with thousands of access points can be remotely provisioned and administered using Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, administration, optimization, troubleshooting, monitoring, and reporting. Progent can provide the expertise of veteran Wi-Fi consultants who can assist you to assess the benefits of UniFi products for your business and assist you to plan, deploy, manage, and maintain your UniFi solution. To learn more, see
Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration.

Progent's Client Testimonials
Progent has provided remote or onsite technical consulting service to businesses in every state in the United States. Many of these customers have shown their appreciation to Progent in the form of testimonials to the excellence of Progent's support personnel. Take a look at Progent's client testimonials to see what they say about the high level of Progent's IT services

Cisco WiFi Controller Integration and Support Consultants
Progent's certified Cisco wireless controller experts can help your business to deploy Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or implement an efficient upgrade to Cisco's latest Wi-Fi controller technology. Progent can provide expertise for hardware-based and software-only Wi-Fi controllers and can assist you to decide which type makes sense for your Wi-Fi environment. For Wave 2 Wi-Fi controller appliances from Cisco, Progent can provide Cisco 3504 Wi-Fi controller support, Cisco 5520 Wi-Fi controller support, and Cisco 8540 Wi-Fi controller support.

Exchange 2013 Migration Support
Microsoft Exchange Server 2013 includes significant improvements to the capabilities of Exchange Server 2010 and delivers important innovations plus a revamped structure. These enhancements affect key IT areas like manageability, high availability (HA), compliance, operational costs, teamwork, expandability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can deliver online or onsite support to assist your organization to manage, optimize and troubleshoot your Exchange 2013 deployment. Progent can also provide Exchange 2016 migration expertise and Exchange Online consulting to help you upgrade to a more current release of Exchange Server in an on-premises, cloud-hosted, or hybrid deployment.

Collaborative Approach to Support and Technical Issue Escalation
Information technologies have become ever more sophisticated. In addition, typical small business computer networks integrate solution from many different manufactures. All this makes computer integration and support increasingly challenging. It is unfeasible for even the most experienced engineer to have in-depth knowledge in all facets of information technology, or broad practical experience in the thousands of products, models, and updates that small companies include in their information systems. Progent utilizes a collaborative methodology to network consulting and depends on application specialists to bring high-level knowledge when needed to fix the most intractable problems efficiently, at the lowest cost to you.

Security Inventory Assessment for Small Businesses
Progent offers two low-cost service bundles intended to enable small businesses to get an independent network security evaluation from a qualified security consultant. With Progent's External Security Inventory Checkup, an engineer administers a comprehensive test of your IT infrastructure from outside your firewalled perimeter to uncover potential weaknesses in the security profile you present to the outside world. With Progent's Internal Security Inventory Scan, an engineer runs a network scan from an authorized computer inside your firewall to evaluate your exposure to inside attacks. The two security inventory packages are set up and executed from a secured external site.

ProSight WAN Watch Network Infrastructure Management
Progentís ProSight WAN Watch infrastructure monitoring and management service makes it simple and inexpensive for smaller organizations to diagram, monitor, optimize and debug their connectivity hardware such as routers and switches, firewalls, and load balancers as well as servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network diagrams are kept current, copies and displays the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when potential issues are discovered. By automating complex management activities, WAN Watch can knock hours off ordinary chores like network mapping, expanding your network, finding appliances that need important updates, or resolving performance problems. Find out about the complete ProSight suite of value-priced network monitoring and management services for small and mid-size businesses.

Design, Integration and Troubleshooting Expertise for System center 2012
Progent's Microsoft System Center consultants have over a decade of experience configuring, supporting and troubleshooting the key components included with System Center and can assist your organization to plan, deploy, manage, and repair your System Center 2012 R2 solution to maximize the uptime and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-connected datacenters. Progent also offers System Center 2016 upgrade consulting to help you to move to the current edition of Microsoft System Center from a previous release or from another IT management platform to provide the benefits of enterprise-class provisioning, centralized management, security, plus datacenter and application performance monitoring.

Contact a Progent Computer Support Expert
To see how to contact a Progent computer support expert for remote or on-premises help in , call 1-800-993-9400 or go to Online Network Help.