Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were at one time one of the most popular products for maintaining location-independent access to messaging, calendars, web-based applications, and other vital business data. Progent offers Raleigh, North Carolina businesses support from BlackBerry-certified professionals who can assist organizations to maintain existing BlackBerry environments or transition efficiently to a current mobile solution.
As the sophistication of small business IT technology has expanded, and as the need for enterprise-class security, reliability, and recoverability has grown to be the norm for companies of any size, successful integration and support of RIM BlackBerry solutions has become increasingly challenging. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse email systems and corporate databases, small businesses often turn to outside consulting professionals who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to plan, administer, and repair BlackBerry-based environments economically and effectively, eliminating the need for an internal BlackBerry technology specialist and lowering the cost and hassle of maintaining wireless workers. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This breadth of experience, coupled with Progent's proven remote service delivery capabilities, gives small businesses an economical solution for incorporating BlackBerry technology productively into their IT network.
Progent's engineers can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft software, configure easy-to-use administration utilities to help you track and support BlackBerry smartphones across your business, define security policies that are right for your company, develop custom mobile software, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be recovered quickly and safely.
Consulting Help for BlackBerry Enterprise Server (BES)
RIM's high-end platform for administering big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful tool allows Microsoft Exchange, IBM Lotus Domino, or Groupwise users to send and receive emails that are encrypted in wireless transit to ensure optimum data protection. BlackBerry BES Server also simplifies a broad variety of crucial management jobs that span from BlackBerry setup and upgrades to mobile security and fault tolerance.
Progent's BlackBerry-qualified consultants can assist you to utilize RIM BlackBerry BES Server to do basic tasks like:
- Deploy and manage applications
- Schedule device, program, and policy updates
- Update BlackBerry smartphone software remotely
- Control user configurations with BES Server's vast selection of IT policies
Progent's BlackBerry-qualified consultants can also help your company to use BES Server to perform important tasks not supported by the less advanced BlackBerry BES Server Express. These procedures include:
- Install and support BlackBerry's high-availability architecture based on VMware
- Deploy BlackBerry devices wirelessly
- Establish custom management roles
- Monitor and analyze the health of your system
Progent's Online BlackBerry-Qualified Support is Fast and Economical
For companies in Raleigh, North Carolina who want quick and affordable access to a certified RIM BlackBerry support expert, Progent provides effective online assistance from a seasoned network support staff who have delivered network solutions to organizations in each state in the U.S. (See Progent's client testimonials.)
Online consulting services avoids travel costs and enables specialists to resolve technical issues rapidly, allowing you to minimize wasted productivity. Progent's BlackBerry specialists have earned accreditations in the entire range of BlackBerry technologies and can provide expert help in areas such as fixing synchronization issues, deploying BlackBerry Enterprise Server (BES), and creating a secure, high-availability network infrastructure for RIM BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out common technical functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters, modifying user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's certified experts can in addition help you to troubleshoot a broad array of problems associated with synchronization, handset detection, messaging reconciliation, web browsing, wireless connectivity, Instant Messaging, workstation application configuration, and BlackBerry Desktop Redirector.
As a top innovator in delivering countrywide online help for small business networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your mobile support costs at a minimum and, by dealing with issues promptly, improves the efficiency of your BlackBerry users.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, troubleshoot, and document a mobile wireless solution based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry include business and technology needs assessment, system design, roll-out strategy and execution, performance tuning, configuration of a high-availability architecture, information backup and business recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional goals and to design a wireless solution that meets your information technology budget and aligns with your business plans. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's ability to support a BlackBerry Enterprise Server, help you to determine which administration model and physical components meet your requirements, and evaluate your messaging environment configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices about options for software versions, processors and storage, network design, and application configuration.
To maximize network protection, Progent's BlackBerry-certified expert can assist you to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security engineers to run network-wide security vulnerability and compliance validation and suggest enhancements to accommodate your BlackBerry solution.
Call or Email Progent to Get Support from a RIM BlackBerry-Certified Professional
To get in touch with Progent about consulting expertise for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.