Consulting Support for BlackBerry Environments
BlackBerry wireless PDAs were at one time among the most popular products for maintaining anytime-anywhere access to messaging, calendars, web applications, and other critical business information. Progent can provide Raleigh, North Carolina businesses the services of BlackBerry-premier professionals who can help businesses to maintain their BlackBerry environments or transition efficiently to a more popular mobile solution.
As the sophistication of small business networks has expanded, and as the demand for world-class security, reliability, and recoverability has become the norm for companies regardless of size, successful integration and support of RIM BlackBerry solutions has become increasingly challenging. To deal with issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and company databases, small businesses frequently turn to external support professionals who specialize in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry-based solutions economically and effectively, eliminating the necessity for an in-house BlackBerry technology specialist and lowering the cost and hassle of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This range of knowledge, coupled with Progent's efficient remote service delivery model, gives small businesses a budget-friendly alternative for integrating BlackBerry products seamlessly into their information system.
Progent's experts can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and email systems work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft technology, configure streamlined management tools to help you track and control BlackBerry smartphones across your business, recommend security policies that are right for your company, develop custom wireless software, and ensure that your network architecture is appropriately configured to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your regular backup processes so that it can be restored quickly and safely.
North Carolina Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.
Progent locations in North Carolina
Consulting Help for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) simplifies management and support of BlackBerry devices, providing a centralized platform for controlling critical tasks like device installation, updates, and retirement while also providing a strong infrastructure for security and fault tolerance. BlackBerry BES Server supports transparent communication between Exchange, Groupwise, or Domino email servers and BlackBerry smartphones and allows over-the-air synchronization.
BlackBerry BES Server features a variety of data protection options beginning with automatic data encryption of information sent between a BlackBerry smartphone and BlackBerry BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard. BES Server also allows great flexibility in selecting degrees of protection to match the specific requirements of your environment. Progent's BlackBerry authorized consultants can assist you to choose powerful security features and enable them remotely. Examples of these wirelessly selectable security features are:
- Disable a device
- Wipe data from a lost or stolen BlackBerry smartphone
- Disable Bluetooth functionality
- Activate built-in defenses against malicious attacks
BES Server also provides flexibility in determining mechanisms to prevent mobile users from installing or executing unsecure or prohibited programs. Progent can assist you to choose protective techniques like:
- Specify exactly what applications are allowed on the device
- Block external applications from using non-volatile storage on the BlackBerry device
- Select what functions external programs can access on the device
- Restrict the kinds of connections external applications running on the device can initialize
- Prevent all third-party programs from being loaded or run on the BlackBerry device
How Progent Can Help Your Business to Maintain and Support Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has been awarded certifications from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry support skills span areas from troubleshooting synchronization problems to architecting mobile productivity solutions built around BlackBerry BES Server. These RIM BlackBerry certifications and their associated practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform common technical operations such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters and auto-signature, modifying user profiles, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your company email solution. Progent's certified service professionals can in addition help your company to resolve a wide range of problems concerning synchronization, device recognition, email reconciliation, web access, mobile connections, IM, PC application installation, and Desktop Redirector.
As a leader in delivering nationwide online help for small business IT networks, Progent can provide responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your mobile technical support expenses at a minimum and, by handling problems quickly, improves the efficiency of your BlackBerry smartphone users.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, repair, and document a wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced consulting services for BlackBerry technology include business and technology requirements assessment, solution design, installation strategy and implementation, performance tuning, configuration of a high-availability architecture, information backup and business recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to design a mobile wireless system that meets your information technology budget and supports your business plans. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, help you to determine which administration model and hardware products meet your needs, and evaluate your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices about alternatives for software editions, server hardware and mass storage, network design, and application configuration.
To optimize network security, Progent's BlackBerry-certified expert can assist your company to select and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security engineers to run network-wide security assessment and compliance testing and recommend enhancements to accommodate your BlackBerry solution.
Call or Email Progent to Get Help from a BlackBerry-Certified Expert
In order to get in touch with Progent about consulting expertise for BlackBerry wireless solutions, call 1-800-993-9400 or go to Contact Progent.