Consulting Support Services for BlackBerry Environments
RIM BlackBerry SupportBlackBerry mobile smartphones were at one time among the most successful solutions for maintaining location-independent connectivity to email, calendars, web applications, and other critical business data. Progent can provide Raleigh, North Carolina businesses support from BlackBerry-premier experts who can assist organizations to manage their BlackBerry deployments or transition smoothly to a more popular smartphone solution.

As the sophistication of small business networks has increased, and as the demand for world-class protection, dependability, and disaster recovery has become the standard for businesses of any size, effective integration and maintenance of RIM BlackBerry solutions has become increasingly challenging. To handle areas such as security, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and company databases, small organizations often turn to external consulting firms who offer expertise in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-certified engineers who can help small businesses to plan, administer, and troubleshoot BlackBerry solutions affordably and efficiently, doing away with the requirement for an in-house BlackBerry solutions specialist and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This breadth of knowledge, combined with Progent's efficient online service delivery capabilities, gives small companies a budget-friendly alternative for integrating BlackBerry technology seamlessly into their information system.

Progent's engineers can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and messaging systems operate optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft technology, configure streamlined management tools so you can monitor and control BlackBerry devices across your business, recommend security policies that make sense for your company, customize wireless software, and ensure that your network architecture is properly configured to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored quickly and safely.

Raleigh Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Raleigh Metro Area.

Raleigh Onsite IT Consulting
Progent locations in the Raleigh Metro Area

City Street Address Contact Information
Raleigh 4801 Glenwood Ave
Suite 200
Raleigh, North Carolina 27612
Sales Phone: 984-206-8441

Link: Raleigh Network Support Services

Integration Support Services for BlackBerry Enterprise Server (BES)
RIM's high-end platform for managing large groups of BlackBerry smartphones is the BlackBerry Enterprise Server. This sophisticated software allows Microsoft Exchange Server, Domino, or Groupwise clients to send and receive emails that are encrypted in transit to ensure optimum security. BlackBerry BES Server also simplifies a broad variety of key management jobs that span from BlackBerry setup and updates to mobile security and high availability.

RIM BlackBerry BES Server Configuration Assistance

Progent's BlackBerry-certified consultants can help you use BlackBerry Enterprise Server to do routine jobs like:

  • Deploy and manage applications
  • Plan smartphone, application, and IT policy updates
  • Update BlackBerry smartphone software remotely
  • Manage user and group settings with BES Server's vast library of policies

Progent's BlackBerry-certified consultants can also help your company to use BES Server to implement key tasks not available with the less advanced BlackBerry Enterprise Server Express. These tasks include:

  • Set up and support BES Server's fault-tolerant infrastructure based on virtual servers
  • Deploy BlackBerry devices remotely
  • Set custom administration roles
  • Monitor and analyze the health of your solution

How Progent Can Assist Your Business to Manage and Support Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has earned certifications from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry support services span areas from resolving synchronization issues to designing mobile productivity solutions based on BlackBerry BES Server. These BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Support Specialist
Blackberry HelpProgent's BlackBerry Certified Support Specialist can help you to carry out basic support operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters, changing user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's certified experts can in addition assist your business to resolve a broad range of issues concerning synchronization, handset detection, messaging reconciliation, web browsing, mobile connectivity, IM, desktop application installation, and Desktop Redirector.

As a top innovator in providing nationwide online consulting services for small company IT networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your mobile technical support costs at a minimum and, by resolving issues promptly, optimizes the productivity of your BlackBerry users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent offers the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, troubleshoot, and document a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and network requirements analysis, solution design, roll-out strategy and implementation, performance optimization, configuration of a fault-tolerant architecture, data backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical goals and to design a wireless environment that meets your IT budget and supports your business strategy. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to support a BlackBerry BES Server, assist your organization to decide which administration model and hardware products meet your needs, and evaluate your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions concerning alternatives for software versions, server hardware and storage, network topology, and application configuration.

To maximize network protection, Progent's BlackBerry consultant can help your company to select and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security specialists to run network-wide security assessment and compliance validation and suggest improvements to support your BlackBerry environment.

Contact Progent to Get Help from a BlackBerry-Certified Professional
If you wish to get in touch with Progent about professional support for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.