Consulting Support Services for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry wireless smartphones were at one time among the most successful products for achieving location-independent access to email, scheduling, web-based programs, and other vital business information. Progent can provide Raleigh, North Carolina companies the expertise of BlackBerry-certified professionals who can help businesses to maintain their BlackBerry environments or transition smoothly to a current smartphone solution.

As the complexity of small company IT technology has increased, and as the need for enterprise-class protection, dependability, and disaster recovery has become the norm for companies of any size, effective integration and maintenance of BlackBerry solutions has grown increasingly challenging. To address issues like security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and shared databases, small organizations often resort to outside support professionals who specialize in RIM BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can help small organizations to design, administer, and troubleshoot BlackBerry-based solutions affordably and efficiently, dispensing with the need for an internal BlackBerry technology expert and reducing the cost and hassle of supporting wireless workers. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This breadth of knowledge, coupled with Progent's proven online service delivery model, provides small companies a budget-friendly alternative for incorporating BlackBerry technology seamlessly into their IT system.

Progent's engineers can assist your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and email infrastructure function optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft software, configure easy-to-use management tools so you can track and support BlackBerry smartphones across your company, recommend security policies that are right for your company, develop custom wireless applications, and ensure that your IT network architecture is appropriately configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be restored rapidly and safely.

North Carolina Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.

Onsite IT Consulting
Progent locations in North Carolina

City Address Phone Link
Charlotte 9935 Rea Road D
Charlotte, NC 28277
704-886-2333 Charlotte Network Support Services
Raleigh 4801 Glenwood Ave, Suite 200
Raleigh, NC 27612
984-206-8441 Raleigh Network Support Services


BlackBerry Enterprise Server (BES) Technical Support
The BlackBerry BES Server gives companies a single and safe mechanism for incorporating BlackBerry wireless devices into their messaging, groupware, and application infrastructure. BlackBerry BES Server allows wireless BlackBerry clients to connect to Exchange Server, Lotus Domino, or Groupwise email and to synchronize BlackBerry devices with PC desktops to ensure data consistency for collaborative programs such a calendars, contact lists, to-do lists, notes, and specialized business software. Thanks to BlackBerry Enterprise Server integration with Microsoft Exchange Server, mobile workers with BlackBerry handsets have push-based access to Exchange messages as well as to IM-capable applications via Microsoft Communications Server and Microsoft Lync Server support.

BlackBerry Enterprise Server Support

Progent's BlackBerry-premier consultants can assist you to design, deploy, and troubleshoot BlackBerry Enterprise Server so you can optimize the productivity of BlackBerry users, simplify the administration of a BlackBerry environment, and lower the expense of supporting a mobile workforce.

Professional RIM BlackBerry Technical Services Offered Online from Progent
Progent's certified RIM BlackBerry support specialists are available online to provide prompt assistance to businesses in the Raleigh region or anywhere in the state of North Carolina. Progent's seasoned online consulting experts have helped businesses resolve computer problems and reduce IT service expenses in every state in the United States and established a substantial base of loyal customers. (See Progent's client testimonials.)

Progent offers remote help for a wide array of issues related to BlackBerry software and devices such as synchronization, integration with Exchange Server, managing BlackBerry BES Server, and improving wireless security. Important RIM BlackBerry certifications earned by Progent's consulting professionals include:

BlackBerry Certified Support Specialist
Blackberry ConsultingA Progent BlackBerry Certified Support Specialist can help you to carry out common support functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters, editing user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's seasoned service professionals can also help your company to resolve a wide range of problems associated with synchronization, device detection, messaging reconciliation, web access, wireless connectivity, Instant Messaging, PC application configuration, and BlackBerry Desktop Redirector.

As a leader in providing nationwide online consulting services for small business IT networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile support costs low and, by dealing with issues quickly, improves the output of your BlackBerry smartphone clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, tracking, and maintaining one or several BlackBerry BES Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry consultant offers support skills in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to install and remove BlackBerry device clients on Microsoft Exchange and Windows Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry devices and user accounts, back up and manage storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, manage Microsoft Exchange Server data flow, generate, update, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps, and produce management reports based on SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a variety of settings such as Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the support of a BlackBerry Certified Solution Designer to help you to plan, install, validate, troubleshoot, and produce documentation for a wireless environment built on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology needs assessment, system design, deployment strategy and implementation, performance optimization, configuration of a fault-tolerant environment, data backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational goals and to create a mobile wireless system that fits within your IT budget and supports your business plans. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to support a BlackBerry Enterprise Server, assist your organization to decide which management approach and hardware products meet your requirements, and evaluate your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart decisions concerning options for software versions, server hardware and mass storage, network design, and application set up.

To maximize network security, Progent's BlackBerry consultant can assist you to choose and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security specialists to run network-wide security vulnerability and compliance validation and suggest enhancements to account for your BlackBerry environment.

Contact Progent for Assistance from a BlackBerry-Qualified Consultant
In order to contact Progent about professional assistance for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.