Consulting Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were once one of the most popular solutions for maintaining anytime-anywhere connectivity to messaging, scheduling, web programs, and other critical business data. Progent can provide Raleigh, North Carolina businesses the expertise of BlackBerry-premier professionals who can assist companies to maintain their BlackBerry deployments or transition efficiently to a current mobile solution.
As the sophistication of small business IT technology has expanded, and as the need for enterprise-class security, reliability, and disaster recovery has become the standard for companies regardless of size, successful deployment and maintenance of BlackBerry technology has become more challenging. To address issues such as security, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and corporate databases, small businesses often resort to outside support firms who offer expertise in BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to plan, manage, and troubleshoot BlackBerry solutions economically and effectively, dispensing with the necessity for an in-house BlackBerry solutions specialist and lowering the expense and stress of maintaining wireless work groups. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This range of knowledge, coupled with Progent's proven remote service delivery capabilities, provides small businesses an affordable alternative for incorporating BlackBerry products productively into their information system.
Progent's experts can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your database and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft software, set up streamlined management tools to help you track and control BlackBerry smartphones throughout your business, recommend security policies that are right for your business, develop custom wireless applications, and make sure that your network architecture is appropriately configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored quickly and safely.
Raleigh Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Raleigh Metro Area.
Progent locations in the Raleigh Metro Area
Consulting and Technical Support for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines administration and maintenance of RIM BlackBerry devices, offering a centralized solution for handling key tasks like smartphone deployment, upgrades, and deactivation while also providing a solid infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server (BES) delivers seamless integration between Microsoft Exchange Server, Groupwise, or Lotus Domino messaging servers and BlackBerry users and allows remote synchronization.
BES Server includes a variety of security capabilities starting with automatic data encryption of messages transmitted between a BlackBerry wireless handset and BlackBerry BES Server based on Advanced Encryption Standard (AES) or Triple DES. BES Server also allows great flexibility in selecting degrees of security to meet the special needs of your company's network. Progent's BlackBerry certified consultants can assist your company to select powerful security functions and activate them wirelessly. Samples of these wirelessly selectable security settings are:
- Lock down a device
- Erase data from a missing or stolen BlackBerry smartphone
- Disable Bluetooth
- Activate internal protection against malicious attacks
BlackBerry Enterprise Server also provides versatility in selecting mechanisms to keep mobile users from installing or executing unsecure or unauthorized applications. Progent can assist you to choose blocking techniques like:
- Specify exactly which applications are permitted on the device
- Prevent external programs from using persistent memory on the BlackBerry device
- Determine what functions external programs can access on the BlackBerry device
- Limit the types of connections third-party applications running on the smartphone can establish
- Prevent all third-party applications from being installed or run on the device
Progent's Remote BlackBerry-certified Technical Support is Fast and Economical
For companies in Raleigh, North Carolina who require fast and economical access to a qualified RIM BlackBerry consultant, Progent delivers effective online help from a seasoned support staff who have delivered network solutions to companies in every state in the U.S. (Refer to Progent's customer testimonials.)
Remote support eliminates travel expense and enables specialists to resolve technical issues quickly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry specialists have been awarded certifications in all BlackBerry solutions and offer professional support in areas including troubleshooting synchronization problems, setting up BlackBerry BES Server, and designing a protected, high-availability network architecture for RIM BlackBerry users. Certifications earned and practice areas offered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform basic support functions including setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your company email solution. Progent's seasoned experts can also assist you to resolve a broad array of issues concerning synchronization, device detection, email reconciliation, web browsing, mobile connectivity, Instant Messaging, desktop software configuration, and Desktop Redirector.
As a leader in delivering nationwide online technical assistance for small business IT networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless technical support expenses low and, by solving issues promptly, maximizes the output of your BlackBerry smartphone clients.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, install, test, repair, and document a wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network requirements assessment, solution architecture, installation strategy and implementation, performance optimization, design of a high-availability architecture, data backup and business recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional objectives and to create a mobile wireless system that fits within your IT budget and supports your business strategy. Progent can explain the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which management model and physical components meet your requirements, and evaluate your email and messaging environment configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed decisions concerning options for software editions, server hardware and mass storage, network architecture, and application set up.
To maximize network security, Progent's BlackBerry-certified consultant can help you to select and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security specialists to perform company-wide security vulnerability and compliance testing and recommend improvements to account for your BlackBerry environment.
Call or Email Progent to Get Help from a BlackBerry-Certified Expert
In order to get in touch with Progent about engineering expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.