For businesses of any size in Raleigh North Carolina, Progent offers convenient, fast, and affordable contact with Cisco CCIE-Premier engineers. CCIEs are top-level networking engineers who earn this prestigious certification only after rigorous examinations by Cisco. CCIE-certified consultants can handle the most complex problems surrounding network deployment, troubleshooting, and optimization. Progentís CCIE-qualified professionals work directly with Cisco's internal staff in analyzing problems with Cisco IOS or Cisco NX-OS software and developing workarounds or obtaining software updates to correct problems. A Cisco-qualified CCIE knows how to pinpoint the origin of computer network difficulties whether from network appliances or applications.

Progent offers fast remote access to a CCIE expert so you has the opportunity to receive timely help for complicated network problems that are impacting productivity but are outside the experience of your local network support organization. Progent's CCIE-Premier engineers can examine your network via state-of-the-art remote connectivity tools that allow them to perform rapid and cost-effective diagnosis and remediation of critical network problems.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by large enterprises or national ISPs, and so their services are not easily accessible to smaller organizations. Progent is one of the rare support providers to make CCIEs available to assist small and medium sized businesses. Also, Progent offers fast contact with a CCIE by phone so that you can receive timely help for urgent network issues that are reducing business efficiency. To learn how to talk to a Progent CCIE for timely assistance with your network, go to online network troubleshooting.

North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.

Onsite IT Consulting
Progent locations in North Carolina State

City Address Phone Link
Charlotte 101 S Tryon Street
Charlotte, NC 28280
United States
(704) 886-2333 Charlotte Network Support Services
Durham 1101 Slater Rd
Durham, NC 27703
United States
(919) 680-1400 Durham Network Support Services
Greensboro 806 Green Valley Road, Suite 200
Greensboro, NC 27408
United States
(336) 510-0330 Greensboro Network Support Services
Raleigh 4801 Glenwood Ave, Suite 200
Raleigh, NC 27612
United States
(984) 206-8441 Raleigh Network Support Services
Winston-Salem 301 N Main St, #2400
Winston-Salem, NC 27101
United States
(336) 793-9929 Winston-Salem Network Support Services


Progent has one of the largest teams of Cisco-certified CCIE consultants of any independent consulting company in the United States. Consequently, Progent offers world-class expertise in delivering connectivity solutions based on Cisco technology. Because Progent is also a Microsoft Certified Partner and provides expert application support for a broad range of business applications, Progent can deliver comprehensive information technology solutions that optimize the strategic value of your network.

CCIEs are an exceptional value since their depth of experience enables them to solve the most intractable problems rapidly. In typical instances, less seasoned engineers can spend hours or even days struggling with a problem that an experienced CCIE can solve in minutes. Most Progent CCIEs are not only expert at Cisco technologies, but also have multiple advanced industry credentials including Microsoft Certified Systems Engineer (MCSE), and an important security credential such as CISSP or CISM. This permits Progent to provide comprehensive services that address a broad range of IT products without requiring extra expenses and interruptions orchestrating too many specialists.

In order to find out more details concerning Progent's online and on-premises support services for Cisco network infrastructure, select a topic:

Additional Consulting Expertise Available from Progent
Progent also offers a a wide array of consulting expertise in key areas to help businesses to convert Cisco infrastructure technology into a cohesive information system that provides strategic value. Some of the services available from Progent's subject matter experts are project management expertise, VMware vSphere planning and deployment, VMware Site Recovery Manager business continuity consulting, VMware NSX virtual network design and management, Microsoft Windows Server 2019 migration services, Microsoft Windows 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, disaster recovery planning and testing, Windows Server 2012 R2 support, security compliance assessment, DBA and application services, and part-time Chief Information Officer consulting services.

Progent can also assist your company you to design, implement, manage and repair enterprise hybrid cloud solutions that include physical and cloud resources and that use Cisco technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration consulting.)

By offering a convenient centralized source for IT generalists and application experts, Progent is able to tailor timely, inexpensive, and thorough information technology solutions that fit the unique needs of companies in Raleigh North Carolina.



An index of content::


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    For medium-size companies looking for IT support, Progent can deliver an array of options such as on-site service, remote support, phone-based Help Desk, round-the-clock support with automatic network monitoring, emergency staffing, site relocation services, application development, and expert consultation. For medium-size businesses in California or other regions covered by Progent's field engineers, Progent provides professional onsite support for fixing network problems rapidly and affordably.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience creating corporate security designs for IT networks with multiple sites, remote users, and mission-critical web-based applications. A Progent ISA Server engineer can help your small or mid-size business design and deploy an installation of ISA Server 2004 that meets your IT protection needs without limiting your network.

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    For companies with a mix of Mac and Microsoft Windows computers, there exist two popular alternatives for running Microsoft Windows-only applications on macOS or OS X: remote access to an actual Windows computer or local simulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to connect an Apple Mac to a remote Microsoft Windows-based PC to run Windows software and share system resources. Microsoft's Virtual PC for Apple Mac simulates Microsoft Windows on an Apple Mac computer so you can run Microsoft Windows applications locally. Progent's Mac technology support experts can help your organization to maintain these solutions for using Windows applications on your Apple Macs and can also help you to evaluate and install third-party products for Windows PC emulation.

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    Progent's Linux support services provide small and mid-size companies and software developers help with managing and supporting Linux computers that operate with Microsoft-based networks. Progent offers your organization access to Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad range of expertise provides you with a convenient single source to help you create and maintain a secure and robust mixed-platform network and communications environment that allows Linux and Microsoft interoperability by combining Windows with major Linux variations such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

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    Progent can provide affordable online support from consultants skilled in a wide range of products and services that provide solutions for backing up Microsoft Windows, Apple Mac, and Linux physical and virtual servers and workstations plus laptops and handhelds. Progent offers help for leading data protection products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take, Mozy, Retrospect, Apple Time Machine, vSphere Data Protection, and Solaris FLARs. Progent can help you to install, enhance, or troubleshoot backup/restore systems for a range of environments such as on-premises, edge to datacenter, cloud-based, or hybrid.

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    Progent's engineers can deliver a variety of technical services to help companies of all sizes to deploy, administer, and troubleshoot IT systems that include desktops, laptops, tablets, or smartphones based on Microsoft Windows 8.1. For enterprise customers, Progent's experienced project managers can help create test labs to assess Microsoft Windows 8.1 and develop and implement Windows 8.1 migration projects based on proven methodologies.

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    SQL Server 2008 delivers indispensable, familiar tools to IT experts and network users, lessening the complexity of designing, integrating, administering, and accessing company information and analytical programs in environments ranging from mobile devices to corporate information systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 require an IT consultant with hands-on experience and broad knowledge in planning and building data-driven, comprehensive business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.

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    Progent's Citrix consultants can assist your organization to evaluate the strategic benefits of the various versions of Essentials for Hyper-V, assist you to use Citrix administration tools with your Microsoft Hyper-V environment, and show you how you can deploy Citrix Essentials for Hyper-V to improve the performance, uptime, flexibility, and recoverability of your virtualized environment while lowering the cost of equipment and operations and streamlining management processes.

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  • Capacity Planning Test Lab Professionals
    Herakles/QTS Test Lab Professionals

    Progent's Test and Training Lab located at the QTS Internet Data Center is available for testing line-of-business applications, developing cost-effective migration methodologies, assessing and optimizing performance, designing or verifying disaster recovery solutions, mitigating compatibility issues, and building training environments for new products and technologies. For Progent clients who lack sufficient in-house resources to configure effective pilot environments, Progent's Test and Training Lab cuts capital costs and engineering risk while keeping critical network initiatives on schedule.


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