For offices of all sizes in Raleigh North Carolina, Progent offers easy, quick, and economical access to CCIE-Certified network experts. Cisco CCIEs are world-class networking experts who achieve this elite recognition only after rigorous examinations by Cisco. CCIE-qualified engineers can handle the most complicated issues surrounding network interfacing, repair, and optimization. Progentís CCIE-certified support specialists work closely with Cisco's internal staff in identifying problems with IOS or NX-OS utilities and developing temporary alternatives or obtaining program patches to correct problems. A Cisco certified CCIE can isolate the source of network difficulties stemming from network appliances or applications.

Progent can provide fast online access to a CCIE specialist so that your company has the opportunity to obtain timely help for complex network problems that are affecting your business but are beyond the scope of your ordinary IT support resources. Progent's Cisco CCIE-Premier network experts can access your system using advanced remote connectivity utilities in order to provide rapid and economical analysis and resolution of critical network problems.

Progent's CCIE Support Services
Most CCIEs are employed by big corporations or nationwide Internet providers, and consequently their help is not easily available to smaller businesses. Progent is one of the rare support providers to make CCIEs available to assist small and medium sized businesses. Also, Progent offers quick contact with a CCIE by phone so you can receive timely help for urgent network issues that are hurting worker efficiency. To find out how to talk to a Progent CCIE for immediate help with your network, visit Progent's remote network help.

North Carolina Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.

Onsite IT Consulting
Progent locations in North Carolina

City Address Phone Link
Charlotte 101 S Tryon Street
Charlotte, NC 28280
(704) 886-2333 Charlotte Network Support Services
Durham 1101 Slater Rd
Durham, NC 27703
(919) 680-1400 Durham Network Support Services
Greensboro 806 Green Valley Road, Suite 200
Greensboro, NC 27408
(336) 510-0330 Greensboro Network Support Services
Raleigh 4801 Glenwood Ave, Suite 200
Raleigh, NC 27612
(984) 206-8441 Raleigh Network Support Services
Winston-Salem 301 N Main St, #2400
Winston-Salem, NC 27101
(336) 793-9929 Winston-Salem Network Support Services


Progent has one of the biggest rosters of Cisco-premier CCIE consultants of any independent support firm in the U.S. Consequently, Progent can provide unbeatable skill in finding connectivity solutions based on Cisco technology. Because Progent is also a Microsoft Certified Partner and provides professional application help for a wide array of popular applications, Progent can deliver comprehensive information technology solutions that maximize the business value of your network.

CCIEs are an excellent value since their deep expertise enables them to solve the most complex problems quickly. In typical scenarios, less qualified engineers can burn up many hours or days struggling with a problem that an experienced CCIE can resolve in just a few minutes. Most Progent CCIEs are not only experienced with Cisco products, but also have multiple advanced industry certifications including Microsoft MCSE, and an important security credential such as CISSP or CISA. This allows Progent to offer end-to-end solutions that address a wide range of IT products without requiring needless costs and delays managing too many consultants.

To find out more concerning Progent's world-class support for Cisco network technology, choose a subject:

  • Overview of Cisco Expertise
  • Fast Remote Support from a Cisco Certified Internetwork Expert (CCIE) Consultant
  • Cisco Firepower NGFW Series Firewalls: Integration and Management Expertise
  • ASA 5500-X Firewalls with Cisco Firepower: Configuration and Troubleshooting Support
  • Cisco ASA 5500 Series Firewall Engineering Help
  • Cisco PIX 500 Series Firewall Engineering Expertise
  • Cisco Routers Configuration and Troubleshooting Support
  • Cisco Wireless Network Design Services
  • Aironet Wireless Access Points Engineering Expertise
  • Cisco Small Business Wireless Access Points Consulting Expertise
  • Cisco WiFi Controllers Consultants
  • Meraki APs Engineering Help
  • Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Integration and Technical Support
  • Cisco Voice over IP (VoIP) Phones and IP Video Phones Consulting and Cisco Wireless VoIP Phone Integration
  • Cisco Jabber Migration and Support Services
  • Catalyst Switches Engineering Expertise
  • Nexus Switches Consulting and Support Expertise
  • Meraki MS Switches Support and Troubleshooting Expertise
  • Cisco Security and VPN Consulting Expertise
  • SIP and CUBE Infrastructure Solutions: SIP Trunks and Cisco CUBE Integration Expertise
  • Infrastructure Design for Cisco-powered Datacenters
  • Data Center Design Consulting for Internet Service Providers
  • Remote Management Solutions for Cisco-based Environments
  • NetApp and Cisco FlexPod Private Cloud Platform Consulting Other Consulting Services Offered by Progent
    Besides Cisco products and technology, Progent's consulting professionals offer support for other important facets of information system technology, allowing Progent's experts to deliver complete business solutions for companies of any size. A few vital fields where Progent can provide high-level support are: By providing a convenient full-service resource for network generalists and application experts, Progent is able to tailor fast, cost-effective, and comprehensive information technology solutions that address the special needs of businesses in Raleigh North Carolina.



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    Progent provides nationwide urgent phone support and troubleshooting services for businesses who operate UNIX, Linux, or Sun Solaris environments or whose IT systems include a combination of UNIX and Microsoft Windows technology. Online network consulting offers maximum return for your IT dollar by extending client efficiency and limiting the time charged for computer analysis and repair. Advanced online access utilities and skilled technicians and consultants combine to enable Progent to solve the majority of IT problems without squandering time and expense by traveling to your site. In the vast majority of situations your IT issues can be remediated by telephone or through a combination of telephone support and remote access. Progent can put you in touch with Cisco CCIE network engineers and CISA certified security professionals to help with the most challenging system problems.

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    Progentís computer outsourcing services for small businesses include planning 2003 Server, .NET, and Microsoft BackOffice systems, managing migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, remote and in-person troubleshooting, resolving chronic IT issues, and creating a comprehensive security strategy. Progent can show you how to enhance network reliability and throughput with non-stop technologies, redundant network topology, and proactive network monitoring. Progent also offers special project help for major migrations and can assist with needs definition, resource inventory, BOM development, sourcing qualification, procurement logistics, and professional documentation. Progentís computer outsourcing help also features training for office productivity software such as Microsoft Office.

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