For fast online assistance with computer security problems, businesses in Raleigh North Carolina have access to world-class support by contacting Progent's certified security professionals. Progent's remote support staff is available to provide fast and low-cost help with security crises that are impacting the productivity of your IT network. Progent's accredited security engineers are certified to provide help for systems based on Windows, Linux, macOS and OS X, Sun, and popular derivatives of UNIX. Progent's broad range of consulting services covers firewall configuration, email filtering and encryption, secure network architecture, and disaster recovery planning. Progent's technical support staff has been awarded the industry's top security certifications including CISA and Information System Security Architecture Professional.

Progent provides online security support on a by-the-minute basis with no minimum times and no additional charges for sign-up or off-hour support. By charging per minute and by providing world-class expertise, Progent's billing model keeps expenses under control and avoids situations where simple solutions turn into big expenses.

Our System Has Been Attacked: What Do We Do Now?
Cybersecurity ConsultantsIf your business is currently experiencing a security crisis, go to Progent's Emergency Remote Network Support to see how to receive fast assistance. Progent has a pool of certified cybersecurity specialists who can provide remote and onsite support that includes threat containment, mitigation, recovery, forensics, and enhancement of your cybersecurity profile to guard against future exploits.

For organizations who have planned beforehand for an attack, the step-by-step post-attack handling procedure promoted by GIAC (Global Information Assurance Certification) is Progent's recommended method of handling a major security attack.

Introduction to Progent's Security Expertise
Coordinating network security and preparedness for restoring critical information and functions after a security breach requires a continual process involving an array of technologies and processes. Progent's security engineers can help your business at all levels in your efforts to safeguard your information network, ranging from security evaluation to creating a complete security plan. Some areas supported by Progent's security engineers include Security Planning and Implementation, Data Recovery and Security Forensics, and Managed Filtering of Email-Borne Spam and Viruses.

Designing and Building Protected Environments
Any business should have a carefully thought out security strategy that incorporates both preventive and responsive elements. The proactive plan is a collection of precautions that helps to reduce vulnerabilities. The post-attack strategy defines procedures to help security staff to evaluate the losses caused by a breach, repair the damage, document the event, and revive network functions as soon as possible. Progent can show you how to design security into your business processes. Progent can configure scanning utilities, create and build a safe network architecture, and propose processes and policies that will enhance the safety of your network. Progent's security experts are available to help you to configure a firewall, deploy protected remote access to e-mail and information, and configure an efficient VPN.

If your company is interested in an economical option for outsourcing your network security administration, Progent's 24x7 Monitoring Options feature automated remote server monitoring and immediate response to emergencies.

Hybrid Cloud Solutions
Progent can assist your IT team you to plan, deploy, administer and repair enterprise hybrid cloud solutions that combine local and cloud hosted infrastructure and that are compliant with regulatory data security standards. (Find out about Progent's Office 365 integration with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)

System Recovery and Failure Analysis
Progent offers expertise in restoring systems and servers that have been hacked, are suspect, or have ceased to function following a security breakdown. Progent can help assess the losses caused by the breach, return your company to ordinary functions, and retrieve data lost owing to the event. Progent's certified engineers can also manage a thorough failure analysis by going over event logs and utilizing other advanced forensics tools. Progent's background with security problems reduces your business disruption and allows Progent to suggest effective strategies to prevent or mitigate new assaults.

Ransomware Removal and Recovery Services
Progent can provide the services of seasoned ransomware recovery experts with the skills to reconstruct an information system that has suffered an attack by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or Locky. For more information, visit ransomware removal and recovery consulting.

Progent's Fixed-price Managed Services for Information Assurance
Progent's low-cost ProSight series of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior-based machine learning tools to guard endpoint devices as well as physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily get by traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to address the entire malware attack lifecycle including blocking, detection, mitigation, remediation, and forensics. Key capabilities include one-click rollback using Windows VSS and automatic system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable multi-layer protection for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP offers firewall protection, penetration alarms, endpoint control, and web filtering via leading-edge technologies incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization consultants can assist you to design and implement a ProSight ESP environment that addresses your organization's unique needs and that helps you demonstrate compliance with legal and industry data protection regulations. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require immediate action. Progent's consultants can also assist you to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.

ProSight DPS: Managed Cloud Backup and Recovery
ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable end-to-end service for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates your backup activities and allows rapid recovery of vital data, apps and virtual machines that have become unavailable or damaged due to hardware failures, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery consultants can provide advanced support to configure ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your critical information. Read more about ProSight DPS Managed Cloud Backup.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of top data security vendors to provide centralized control and world-class protection for all your email traffic. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This reduces your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's on-premises security gateway appliance adds a deeper layer of analysis for incoming email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Exchange Server to track and safeguard internal email that stays inside your corporate firewall. For more details, visit Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host set up and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the apps. Since the environment is virtualized, it can be moved easily to a different hardware solution without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect data about your network infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or warranties. By updating and organizing your network documentation, you can save as much as 50% of time thrown away looking for vital information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether youíre planning improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need the instant you need it. Find out more about ProSight IT Asset Management service.

Specialized Security Expertise Offered by Progent
Progent's seasoned engineers can provide unique expertise in vital facets of IT protection including:

Information Risk Audits and Security Compliance Assessment
Progent provides experience with information risk evaluation tools like Microsoft Baseline Security Analyzer and LANguard from GFI for conducting a variety of comprehensive system scans to identify potential security problems. Progent has broad experience with these and similar utilities and can help your company to analyze assessment results and respond efficiently. Progent's certified security consultants also can perform web software testing and can conduct thorough evaluation of enterprise-wide security to determine your organization's compliance with important industry security specifications such as HIPAA, PCI, and ISO 17799. Also, Progent can evaluate the strength of your wireless security covering stationary wireless equipment plus mobile handsets. Get more details concerning Progent's Vulnerability Evaluation and Security Compliance Testing.

Cisco Network Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wireless Consulting
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can deliver world-class consulting services for Cisco's entire range of security and Virtual Private Network (VPN) solutions including PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module, secure high-speed and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, and Catalyst family switches. Find out more information concerning Cisco Protection, VPN and Wireless Consulting.

Additional Firewall and Virtual Private Network Technologies
In addition to supporting a wide range of security technologies available from Microsoft and Cisco, Progent offers businesses of any size advanced consulting for security products from other major firewall and Virtual Private Network suppliers. Progent's engineers can provide:

Stealth Intrusion Testing Consulting
Unannounced intrusion checking is a valuable method for helping companies to find out how exposed their IT systems are to real-world threats by showing how effectively network protection procedures and technologies stand up against authorized but unpublicized penetration efforts instigated by seasoned security specialists utilizing advanced hacking methods. Get more details concerning Progent's Penetration Testing Services.

Certified Information Security Manager (CISM) Security Consulting Expertise
Certified Information Security Manager Experts for Raleigh North CarolinaCertified Information Security Manager defines the core skills and worldwide benchmarks of performance that information technology security managers are required to achieve. It offers executive management the confidence that those who have earned their certification possess the experience and skill to provide efficient security management and consulting services. Progent can provide a CISM-certified consultant to assist your organization in key security areas such as information security governance, risk assessment, data security process control, and incident response management.

Learn additional details about Progent's CISM Security Support Expertise.

Certified Information Systems Security Professionals (CISSP) Security Support Expertise
CISSP Certified Network Security Consultants for Raleigh North CarolinaProgent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have earned CISSP status through demonstrated professional work, rigorous study, and formal testing. CISSP qualification indicates expertise in an international standard for information security. ANSI has granted the CISSP credential official recognition in the area of information security under ISO/IEC 17024. Areas of expertise covered within CISSP include cybersecurity management practices, security architecture and test systems, access control methodology, applications development security, operations security, hardware security, encryption, communications, Internet security, and disaster recovery planning.

Get more information about Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.

CISSP-ISSAP Premier Consultants for Secure Network Infrastructure
CISSP Information Systems Security Architecture Professionals for Raleigh North CarolinaProgent's ISSAP Certified security consultants have earned ISSAP certification following rigorous testing and significant experience. field experience with information security architecture. ISSAP consultants possess comprehensive understanding of access management mechanisms and methodologies, phone system and network security, cryptography, needs evaluation, business continuity and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-premier security consultants can help your company with all aspects of architecture security.

Learn the details concerning Progent's ISSAP Certified Secure System Infrastructure Consulting Support.

CISSP-ISSEP Premier Security Engineering Consultants
CISSP-ISSEP certified Cybersecurity ExpertsNetwork Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP network security expert to assist your enterprise to utilize modern system security engineering theory and processes in system development, evaluate system security designs according to security engineering best practices, produce viable system designs that include compliant cybersecurity features for all critical system functions, define efficient configuration strategies to provide protection for operations, perform in-depth risk analysis, and propose practical cybersecurity solutions that balance your operational requirements with your company's tolerance for risk.

Learn more about Progent's CISSP-ISSEP Network Security Engineering Consulting.

CISA Security Auditor Consulting Services
Certified Information Systems Auditor Engineers for Raleigh North CarolinaThe Certified Information Systems Auditor accreditation is a globally recognized achievement that signifies expertise in information system security audit and control. Certified by ANSI, the CISA credential requires that consultants undergo an exhaustive examination overseen by the ISACA international professional group. Progent offers the services of a CISA-Certified security audit professional able to assist companies in the areas of IS audit services, information technology administration, network assets and infrastructure lifecycle, information technology support, safeguarding information assets, and disaster recovery planning.

Get the details about Progent's Certified Information Systems Auditor (CISA) Professional Services.

CRISC Network Risk Mitigation Consultants
CRISC-certified Risk Engineers for Raleigh North CarolinaThe Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to validate a consultant's ability to design, deploy, and support information system controls to reduce network risk. Progent can provide the services of a CRISC-certified consultant to assist you to develop and carry out a business continuity or disaster recovery strategy based on industry best practices identified by CRISC and crafted to match your company's risk tolerance, business objectives, and IT budget. Progent's network risk mitigation services are a good fit the services available from Progent's CISA-Certified security engineers for objectively auditing your IT control mechanisms and with the expertise of Progent's CISM consultants for designing company-wide security policies.

Get additional information concerning Progent's CRISC-certified IT Risk Management Consulting.

GIAC Support Services
Network Security Engineers with GIAC (Global Information Assurance Certification) for Raleigh North CarolinaGIAC was founded in 1999 to certify the skill of information technology security professionals. GIAC's mission is to ensure that an accredited security consultant has the skills needed to provide support in key categories of network, data, and application program security. GIAC certifications are recognized by businesses and institutions around the world including U.S. National Security Agency (NSA). Progent offers the expertise of GIAC certified security engineers for all of the security capabilities addressed under GIAC accreditation topics such as assessing IT infrastructure, security incident handling, traffic analysis, web-based services security, and SIEM solutions.

Learn additional information about Progent's GIAC Information Assurance Support.

Contact Progent for Network Security Consulting Services
If your business is situated in Raleigh North Carolina and you need cybersecurity support services, phone Progent at 800-993-9400 or see Contact Progent.

North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.

Onsite IT Consulting
Progent locations in North Carolina State

City Address Phone Link
Charlotte 101 S Tryon Street
Charlotte, NC 28280
United States
(704) 886-2333 Charlotte Network Support Services
Durham 1101 Slater Rd
Durham, NC 27703
United States
(919) 680-1400 Durham Network Support Services
Greensboro 806 Green Valley Road, Suite 200
Greensboro, NC 27408
United States
(336) 510-0330 Greensboro Network Support Services
Raleigh 4801 Glenwood Ave, Suite 200
Raleigh, NC 27612
United States
(984) 206-8441 Raleigh Network Support Services
Winston-Salem 301 N Main St, #2400
Winston-Salem, NC 27101
United States
(336) 793-9929 Winston-Salem Network Support Services




An index of content::


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    Progent's Microsoft-certified consulting experts have over a decade of experience designing, deploying, enhancing and repairing SCOM solutions and offer organizations of any size advanced remote or onsite consulting services for SCOM 2012. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent can also help you to import and customize System Center 2012 Operations Manager management packs based on industry best practices for monitoring network infrastructure and Microsoft and 3rd-party apps and services. Also, Progent can deliver fast online or onsite troubleshooting to help you to fix serious problems uncovered by SCOM 2012.

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    Progent offers a selection of IT support bundles for small organizations. These information technology outsourcing and network monitoring solutions are based on the anticipatory problem handling capabilities of Microsoft Operations Manager 2007, a state-of-the-art server and IT support product that tracks the availability, performance, and safety of your network and isolates incipient troubles before they can disrupt your network. With Progent's economically priced IT support programs, small organizations can choose a simple co-sourcing service program based on System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing solution.

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    Remote server management cards offer network administrators complete control of a server without the requirement for a personal presence. Through remote server management cards, all console screen data plus keyboard and mouse functionality are transferred to a remote session to a support professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can assist you to plan, implement, and manage a high-availability business network that includes remote server management cards and Progent can utilize these remote management cards to deliver efficient remote technical support. Progent has experience with a variety of remote server management cards including Aten remote management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon remote server management cards.

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    Progent's Microsoft-Certified SQL engineers offer a range of services to help small businesses to design, deploy, manage, and troubleshoot MS SQL 2008 systems so that they gain the maximum business advantage from Microsoft's state-of-the-art relational database platform. In addition, Progent can provide help with system infrastructure, company-wide protection, and application development to increase the business value of your information network.

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    Progentís Microsoft certified professionals provide small and medium sized companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include a full featured application-layer aware firewall that can protect your business network from attack by outside and inside threats. Forefront TMG and ISA Server provide thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these security platforms to uncover many threats that can get by ordinary firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your IT security through expert design and deployment of Forefront TMG and ISA Servers. Progent's Microsoft consultants can help you to configure Microsoft Forefront TMG 2010, maintain any version of ISA Server, or migrate from ISA Server environments to Microsoft Forefront TMG.

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    Progent can help your business in any and all facets of your upgrade to Microsoft Exchange 2016 such as planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; specifying storage requirements for your virtual machines, mailbox databases and log files; configuring hardware load balancing for fault-tolerant CAS services; planning, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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    Progent can provide the support of an accredited consultant with an extensive background integrating products from the major video conferencing/telepresence providers including Cisco, Polycom, LifeSize and Radvision and can help you to plan, configure, expand, or maintain a video conferencing environment that protects your current investment and optimizes the business value of your information system. Progent also offers the services of infrastructure engineers who can assist businesses of all sizes to build and maintain a communications network that provides the speed, reliability, protection, and expandability you need to accommodate your telepresence environment.

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    With Cisco Catalyst switches for small and mid-size companies, Cisco allows companies to realize the full benefits of bringing intelligence into their networks. Cisco's switching product line makes it possible to enable features to make your network infrastructure highly available to handle real-time needs, expandable to facilitate future growth, secure enough to guard confidential information, and designed for differentiating and controlling traffic flows to streamline system performance. Progent's CCIE certified consultants can show you how to select and deploy Cisco Catalyst switches appropriate for your company. In addition, Progent's CISM and CISSP certified security consultants can help you develop a strategic security plan and configure Cisco switches so they help support your security policies. Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2940 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4500 switches, and Catalyst 6500 Series Switches.


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