For fast remote help with computer security issues, businesses in Raleigh North Carolina have access to world-class expertise by contacting Progent's certified security engineers. Progent's remote support staff is available to provide efficient and affordable help with security crises that are impacting the viability of your network. Progent's accredited consultants are premier to support systems powered by Windows, Linux, macOS and OS X, Solaris, and major versions of UNIX. Progent's broad range of consulting services addresses firewall configuration, email filtering and encryption, secure network architecture, and disaster recovery planning. Progent's technical support staff has earned the world's top security credentials including GIAC and Certified Information Systems Security Professional (CISSP).

Progent offers online security support on a by-the-minute model without minimum times and no extra charges for sign-up or off-hour support. By charging per minute and by delivering top-level help, Progent's pricing policy keeps expenses under control and avoids situations where simple solutions turn into big charges.

Our Network Has Been Hacked: What Should We Do?
Cybersecurity ConsultingIn case your business is currently experiencing a network security emergency, go to Progent's Urgent Online Computer Help to learn how to get fast assistance. Progent has a pool of seasoned cybersecurity specialists who offer online and onsite support that includes containment, mitigation, restoration, forensics, and hardening of your security defense to protect against future exploits.

For companies that have planned in advance for a security breech, the step-by-step post-attack response procedure promoted by GIAC is Progent's recommended method of reacting to a major security incident.

Introduction to Security Support Services
Coordinating data security plus preparedness for restoring critical information and systems after an attack demands an on-going program that entails a variety of technologies and procedures. Progent's certified security professionals can support your organization at whatever level in your attempt to secure your information network, ranging from security audits to creating a complete security strategy. Important technologies covered by Progent's security engineers include Security Planning and Prevention, Data Restoration and Security Failure Analysis, and Managed Protection from E-mail-Based Spam and Viruses.

Designing and Implementing Secure Environments
Any organization should develop a thoroughly considered security plan that includes both proactive and responsive elements. The proactive plan is a collection of steps that works to minimize security gaps. The reactive strategy defines activities to assist security personnel to assess the losses caused by an attack, repair the damage, record the event, and restore business functions as soon as feasible. Progent can advise you how to design security into your company operations. Progent can configure auditing software, define and execute a safe computer architecture, and recommend processes and policies that will optimize the safety of your network. Progent's security experts are available to help you to configure a firewall, design protected offsite access to e-mail and data, and install an efficient virtual private network (VPN).

If you are interested in an economical option for jobbing out your network security management, Progent's 24x7 Monitoring Services feature non-stop online system tracking and fast resolution of problems.

Hybrid Cloud Solutions
Progent can help your IT team you to plan, deploy, administer and repair enterprise hybrid cloud solutions that combine physical and cloud-based resources and that comply with government data security standards. (Learn about Progent's Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform integration consulting.)

System Restoration and Security Forensics
Progent offers expertise in restoring systems and computers that have been compromised, are quarantined, or have ceased to function as a result of a security penetration. Progent can show you how to evaluate the damage resulting from the breach, return your company to ordinary business operations, and recover data lost owing to the attack. Progent's certified engineers can also manage a comprehensive failure analysis by examining activity logs and using other proven assessment tools. Progent's background with security problems reduces your downtime and allows Progent to suggest effective strategies to avoid or mitigate future assaults.

Ransomware Removal and Restoration Expertise
Progent offers the help of seasoned ransomware recovery consultants with the knowledge to rebuild an IT network compromised by a ransomware virus like Ryuk, Dharma, NotPetya, or MongoLock. For more information, visit ransomware removal and recovery services.

Progent's Fixed-price Managed Services for Information Assurance
Progent's value-priced ProSight family of network monitoring and management services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services offered by Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior machine learning technology to guard endpoint devices as well as servers and VMs against modern malware assaults like ransomware and email phishing, which easily escape traditional signature-based AV tools. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to manage the entire malware attack lifecycle including filtering, infiltration detection, mitigation, remediation, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) services offer affordable in-depth security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint control, and web filtering through leading-edge tools incorporated within one agent accessible from a unified console. Progent's security and virtualization experts can help your business to plan and implement a ProSight ESP deployment that addresses your company's specific needs and that allows you prove compliance with legal and industry data security regulations. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require urgent action. Progent can also assist you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.

ProSight DPS: Managed Cloud Backup
ProSight Data Protection Services from Progent provide small and mid-sized organizations a low cost and fully managed service for secure backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates your backup processes and enables fast restoration of vital files, apps and virtual machines that have become unavailable or corrupted due to component breakdowns, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver advanced expertise to configure ProSight DPS to be compliant with government and industry regulatory requirements such as HIPPA, FINRA, and PCI and, when needed, can help you to recover your business-critical data. Learn more about ProSight DPS Managed Cloud Backup.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that uses the technology of top information security companies to deliver centralized management and world-class security for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This decreases your exposure to inbound threats and conserves system bandwidth and storage space. Email Guard's onsite security gateway device adds a further level of analysis for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter. For more information, see Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host set up and managed by Progent's network support professionals. With the ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be ported easily to a different hosting solution without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and protect data related to your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as 50% of time thrown away searching for vital information about your network. ProSight IT Asset Management features a centralized location for holding and sharing all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether youíre making improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.

Specialized Security Expertise Offered by Progent
Progent's certified security consultants offer unique consulting support in key areas of network protection including:

Vulnerability Audits and Security Compliance Assessment
Progent offers experience with security auditing tools like Microsoft Baseline Security Analyzer and LANguard for conducting a set of automatic network scans to reveal possible security holes. Progent has broad skills with scanning utilities and can assist your company to analyze audit reports and react efficiently. Progent's security consultants also can perform web application validation and can perform expert evaluation of enterprise-wide security to determine your company's compliance with key global security standards such as FISMA, NIST, and ISO 17799. In addition, Progent can assess the effectiveness of your wireless security covering in-place wireless appliances plus mobile handsets. Read the details about Progent's Security Vulnerability Evaluation and Compliance Assessment.

Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Help
Progent's Cisco CCIE engineers and Cisco CCNP experts can deliver in-depth consulting expertise for Cisco's entire range of protection and Virtual Private Network (VPN) solutions including PIX Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services (IS) routers, Aironet wireless access points, Cisco Meraki cloud-managed access points, and Catalyst family switches. Get additional details concerning Cisco Security, VPN and Wireless Consulting.

Additional Firewall and Virtual Private Network Solutions
As well as supporting a wide range of security technologies available from Microsoft and Cisco, Progent offers businesses of all sizes top-level engineering services for technologies from other major firewall and VPN suppliers. Progent's consultants offer:

Unannounced Penetration Testing Services
Stealth penetration checking is a valuable method for helping organizations to determine how vulnerable their information systems are to potential attacks by testing how thoroughly corporate security procedures and technologies hold up against planned but unpublicized penetration efforts instigated by veteran security engineers utilizing advanced intrusion techniques. Read the details concerning Progent's Penetration Testing Services.

Certified Information Security Manager Security Support Services
CISM Engineers for Raleigh North CarolinaCertified Information Security Manager identifies the basic competencies and worldwide benchmarks of performance that information technology security professionals are required to achieve. It offers business management the confidence that those who have been awarded their CISM possess the background and skill to offer effective security administration and consulting services. Progent can offer a CISM-certified expert to assist your enterprise in key security disciplines including information protection governance, risk assessment, information protection process control, and incident response management.

Get the details concerning Progent's Certified Information Security Manager (CISM) Security Support Assistance.

CISSP Security Support Expertise
CISSP Premier System Security Consultants for Raleigh North CarolinaProgent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity engineers who have been awarded CISSP status through verified experience, rigorous study, and exhaustive examination. CISSP Certification indicates expertise in a worldwide standard for IT security. ANSI has granted the CISSP status official recognition in the area of information security under ISO/IEC 17024. Areas of expertise covered under CISSP include security management practices, security design and test systems, connection control systems, applications development security, operations security, physical security, encryption, telecommunications, Internet security, and business continuity planning.

Learn more information concerning Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.

CISSP-ISSAP Premier Consultants for Secure Network Infrastructure
CISSP Information Systems Security Architecture Professionals for Raleigh North CarolinaProgent's ISSAP Premier security consultants are specialists who have earned ISSAP accreditation after thorough testing and significant hands-on work with information security design. ISSAP security experts possess in-depth knowledge of access control systems and methodologies, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity and DRP, and physical security. Progent's ISSAP-certified security specialists can help your company with all phases of secure network architecture.

Learn more information about Progent's ISSAP Certified Protected IT Architecture Engineering Services.

CISSP-ISSEP Certified Security Engineering Experts
CISSP-ISSEP certified Cybersecurity ConsultantsNetwork Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity consultant to help your organization to utilize current system security engineering theory and techniques in system development, review system security designs according to security engineering leading practices, produce cohesive system designs that include compliant cybersecurity features for all key system functions, develop effective configuration strategies to deliver operational security, perform in-depth risk analysis, and recommend practical security models that balance your operational goals with your organization's risk tolerance.

Learn more about Progent's CISSP-ISSEP Network Security Engineering Consulting.

Certified Information Systems Auditor Consulting Services
Certified Information Systems Auditor (CISA) Experts for Raleigh North CarolinaThe Certified Information Systems Auditor accreditation is an important achievement that signifies expertise in network security auditing. Accredited by the American National Standards Institute (ANSI), the CISA credential has candidates undergo a comprehensive examination overseen by the ISACA international professional association. Progent can provide the expertise of a CISA-Certified security audit engineer trained to help companies in the areas of information systems audit process, information technology governance, systems and infrastructure lifecycle, information technology support, protecting information assets, and business continuity preparedness.

Read the details about Progent's Certified Information Systems Auditor Consulting Services.

CRISC IT Risk Mitigation Consultants
CRISC Risk Engineers for Raleigh North CarolinaThe Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to validate an IT professional's skills to design, implement, and maintain IS control mechanisms to reduce risk. Progent offers the services of a CRISC-certified consultant to assist your company to develop and carry out a workplace continuity plan based on leading practices identified by CRISC and geared to align with your organization's risk appetite, business objectives, and IT budget. Progent's risk management services are complementary to the support available from Progent's CISA-Premier security engineers for objectively evaluating your IT management mechanisms and also with the services of Progent's CISM support professionals for implementing company-wide security policies.

Get more information concerning Progent's CRISC IT Risk Mitigation Support.

GIAC (Global Information Assurance Certification) Consulting Expertise
Network Security Engineers with Global Information Assurance Certification for Raleigh North CarolinaGIAC (Global Information Assurance Certification) was established in 1999 to validate the skill of computer security engineers. GIAC's goal is to ensure that a certified professional possesses the skills needed to provide support in critical categories of system, information, and application software security. GIAC certifications are acknowledged by companies and government organizations throughout the world including U.S. NSA. Progent offers the assistance of certified security engineers for all of the security disciplines addressed within GIAC certification programs such as auditing security systems, incident response, traffic analysis, web-based application security, and SIEM solutions.

Learn additional information concerning Progent's GIAC Information Assurance Expertise.

Depend on Progent for Computer Security Expertise
If your company is located in Raleigh North Carolina and you need network security expertise, telephone Progent at 800-993-9400 or go to Contact Progent.

North Carolina Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.

Onsite IT Consulting
Progent locations in North Carolina

City Address Phone Link
Charlotte 9935 Rea Road D
Charlotte, NC 28277
704-886-2333 Charlotte Network Support Services
Durham 1101 Slater Rd
Durham, NC 27703
919-680-1400 Durham Network Support Services
Greensboro 806 Green Valley Road, Suite 200
Greensboro, NC 27408
336-510-0330 Greensboro Network Support Services
Raleigh 4801 Glenwood Ave, Suite 200
Raleigh, NC 27612
984-206-8441 Raleigh Network Support Services
Winston-Salem 301 N Main St, #2400
Winston-Salem, NC 27101
336-793-9929 Winston-Salem Network Support Services




An index of content::

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    Progentís Wireless Site Survey assists you to design and implement an 802.11a/b/g/n or 802.11ac (Wi-Fi) WLAN adapted to your facilities, providing you a wireless solution that has the coverage, speed, capacity, Quality of Service, security, and roaming capability your business requires. Progent's Wireless Site Survey services are offered either as an economical online service or as a more detailed on-premises service.

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    VMware's NSX network virtualization technology enables you to build entire networks in software. NSX allows virtual networks to be deployed in minutes and managed with a high level of automation independent of the physical components used by the basic network infrastructure. VMware Site Recovery Manager (SRM) allows programmatic recovery, application mobility, and non-disruptive site migration, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for site recovery, upgrades and fixes and can generate audit reports to confirm complete service restoration, validate SLAs and prove disaster recovery compliance. When used with VMware's NSX network virtualization platform, VMware SRM can rapidly recover the complete virtualized network topology at the secondary datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist you to design, deploy, test and manage a DR solution based on VMware Site Recovery Manager and VMware NSX.

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    Progent's pricing policy is to bill for remote support and in-person help per minute. Consequently, you are invoiced just for delivered support. Progent does not demand a higher rate for after-hours or emergency support, and within California or in areas where Progent provides in-person service, Progent does not charge for travel except for urgent support where on-site time is less than four hours. In addition, Progent imposes no startup fee and requires no monthly commitment for services delivered during regular business hours. Many service organizations impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with large invoices for quick solutions so you won't be tempted to permit less critical problems to fester.

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