Enlarging your telecommuter workforce may have a significant effect on IT architecture, security, and company workflows. Progent has two decades of experience helping small and mid-size businesses to plan, configure, manage, optimize, and debug IT networks that incorporate at-home workers. Progent can assist your Raleigh organization to select the right tools and follow best practices in building and operating a secure virtual office ecosystem for telecommuters that facilitates teamwork and delivers top value. Progent offers services that go from on demand guidance for getting you past challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.
Progent's consultants can assist Raleigh, North Caroline organizations to succeed with any facet of building a high-functioning work-at-home ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Help Desk outsourcing, security monitoring, data protection solutions, and streamlined management.
Help Desk Call Center Services for Telecommuters
An emergency, company-wide changeover to a from-home workforce, which could be the result of a pandemic or as a component of a disaster recovery/business continuity process, can overstretch even a well-staffed internal Help Desk. Progent's Call Center services allow organizations of any size to outsource or expand their Call Center with Progent's remote Technical Response Center (TRC) services.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing a productive telecommuter environment for your Raleigh, North Caroline company, call