Expanding your at-home workforce may have a major effect on network architecture, cybersecurity, and corporate processes. Progent has two decades of experience assisting SMBs to plan, configure, manage, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Raleigh company to select the appropriate technologies and follow best practices in building and maintaining a safe virtual office ecosystem for teleworkers that facilitates teamwork and delivers top business value. Progent offers services ranging from on demand guidance for helping you over challenging technical bottlenecks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Raleigh, North Caroline companies to succeed with any facet of creating a high-performing telecommuting ecosystem by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, security monitoring, backup/restore solutions, and unified management.

Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure required for an at-home workforce can be especially complex if you must accommodate a mix of personal equipment like PCs and laptops, Internet routers, and wireless appliances from different manufacturers and with a variety of OS software and firmware releases. Progent's experience providing remote help for both outdated as well as modern IT products in virtual office venues enables you to make cost-effective use of your available infrastructure and offers fast access to top-tire consultants for implement necessary updates. Services offered by Progent to assist you to create a productive telecommuting infrastructure include:

  • VPN connectivity allows you to create a secure connection for authorized remote employees to use IT assets located at your corporate data center or in the cloud. Progent can assist your company to deploy and maintain VPN access between your teleworkers and your various network resources by providing remote VPN integration support. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can help your telecommuters to set up Cisco's popular AnyConnect software to provide safe VPN tunneling for a broad selection of endpoint devices such as Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products allow a telecommuter to view and interact with a data center PC's desktop. This technology provides network managers significant control over the computing ecosystem of telecommuters and ensures them a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers attach at-home computer networks to the Internet and support VPN tunnels, home Wi-Fi networks, and firewalls. Progent offers expert remote support for deploying routers from a variety of vendors. See router configuration support from Cisco-certified consultants.
  • Home Wi-Fi networks, typically shared by families and visitors, are frequently used by at-home employees to connect to their Internet router for work. This can create performance as well as cybersecurity problems. Progent can assist businesses to resolve these issues by providing services like Cisco Aironet integration expertise, Cisco Meraki wireless deployment consulting, and Ubiquiti Unifi wireless AP setup assistance.
  • Internet access solutions impact the performance and reliability of connections between at-home workers and the corporate data center. Vital processes might demand redundant Internet access in the event the normal connection breaks. Progent can provide expertise for selecting ISPs, choosing sensible bandwidth and data volume offerings, and configuring fault-tolerant Internet access. Refer to Internet connectivity solutions.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and maintaining a productive work-from-home solution for your Raleigh, North Caroline business, phone 1-800-993-9400 or refer to Contact Progent.

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    The clustering feature set incorporated into the Datacenter and Enterprise versions of Windows Server 2008 is radically redesigned to simplify the installation, configuration, and maintenance of clusters that provide improved levels of network dependability, protection, efficiency, and versatility. New or improved features include cluster verification, easier configuration and installation, unified cluster administration, new cluster architecture for maximum uptime, hardened protection and quorum structure, elimination of failure points, greater storage and memory capacity, and improvements for multi-site clusters. Progent's clustered server consultants can assist you evaluate the advantages of Windows clustering, plan and implement an installation, train your IT personnel to administer your failover clusters, provide ongoing consulting and technical help services, and create and validate a workplace recovery plan.

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    Technology Consulting ProSight Remote Desktop Monitoring

    ProSight LAN Watch is Progentís server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your network running at peak levels by checking the state of vital assets that power your IT network. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your specified IT staff and your assigned Progent consultant so any looming problems can be addressed before they can impact productivity.

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    Progent's ProSight Virtual hosting services offer small businesses a variety of benefits such as reduced capital costs, reductions in operational costs, improved management focus, world-class protection, enhanced availability, and business continuity.

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    After Hours Information Technology Consulting VPN Security

    Progent offers small and medium size organizations expert support for Intrusion Protection products and IPsec VPN products from leading firewall and Virtual Private Network security companies including Check Point Software, Juniper, and SonicWall. Progent can show you how to create a detailed security plan and choose the right products from a variety of vendors to achieve your security objectives while staying within your budget restraints.

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    Progent's Linux support services offer small businesses and developers support for managing and supporting Linux computers that run with Microsoft-based technology. Progent offers your organization access to Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide range of experience offers you an easy single source to help you build and manage a secure and robust mixed-platform connectivity and communications environment that allows Linux and Microsoft interoperability by integrating Windows with major Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.

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    Progent offers economical remote access to consultants skilled in a broad array of products and technologies that provide solutions for backing up Windows, Apple Mac, and Linux physical and virtual servers and desktops as well as notebooks and smartphones. Progent can provide consulting support for leading data protection platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, HP Data Protector, Double-Take, Mozy, Retrospect, Time Machine, VMware Data Recovery (VDR), and FLARs. Progent can help you to deploy, enhance, or maintain backup/restore systems for a range of architectures including local, remote, cloud-based, or hybrid.

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  • Windows and Solaris Network Consultant
    Top Windows, UNIX, Solaris Support Services

    Progent's UNIX platform support services provide small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of experience provides you with a convenient single source to help you create and manage a secure and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

  • Windows 10 MDT Consult Microsoft Windows 10 SCCM Professionals

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    Mac Learn

    Progent can provide one-on-one education designed for people who wish to broaden their knowledge of the Apple macOS and OS X platform, Mac computers, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one webinar training for macOS and Mac OS X applications.

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  • Microsoft Certified Partner Server Recovery
    Urgent Design Microsoft Certified

    Progent is a Microsoft Certified Partner with accredited competencies such as Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the highest client satisfaction and enjoy the tightest operational relationship with Microsoft. The understanding, capabilities, and commitment required to earn the level of Microsoft Certified Partner benefits Progent's clients by enabling Progent to provide your business more complete solutions for your IT system.

  • Windows, UNIX, Solaris Online Technical Support Remote Windows and Solaris IT Consultants
  • Wireless LAN Site Survey Technology Consulting Services Online Consulting Wi-Fi Site Survey
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