Raleigh, North Carolina Microsoft-Premier Consultants
MS SQL Server Expertise and Programming
Microsoft's SQL Server platform has evolved to become a central element of the majority of small and medium-size business information systems. This premier information management system is the intelligence that drives a multitude of vital applications, both ready-made and specialized, that address functions such as eCommerce, data mining, asset management, data-driven web sites, customer relationship management, and financials. Standardized APIs and compatibility with powerful programming tools allow fast and affordable production and comprehensive testing of custom programs that amplify a company's return on investments in information technology. Microsoft has steadily enhanced the design of SQL Server to ensure it can deliver the highest levels of data protection, responsiveness, robustness, expandability, and simplicity of administration. Progent's Microsoft Premier SQL experts have many years of hands-on experience in planning, configuring, and supporting SQL Server-powered systems.
Progent's SQL Server experts offer online and on-premises support to help your Raleigh, North Carolina company to assess the risks and advantages of migrating from legacy database management technology or earlier editions of MS SQL to the most recent release. Progent can assist you to design an upgrade strategy the avoids disruption of productivity, set up test environments to verify functionality and responsiveness, move your data and programs to the latest version of Microsoft SQL Server, and provide ongoing support to ensure your Microsoft SQL-powered information system keeps running productively. Progent's Power BI integration experts can help you utilize information from SQL Server SSRS and SQL Server Analysis Services to build visualizations to incorporate into actionable Power BI business analytics reports and dashboards.
Progent’s Cisco-Certified CCIE network consultants can assist your business to build an affordable network architecture that provides the highest levels of robustness for hosting your SQL Server installation. Progent’s CISA and CISSP accredited data security consultants can asses the strength of your current security policies and infrastructure and suggest and carry out affordable improvements to your company-wide security. Progent can also provide continuous network monitoring to make sure your corporate network is always available, and Progent's remote Technical Response Center is available to offer rapid remediation for SQL problems.
Progent can help your IT team you to design, deploy and administer SQL Server ecosystems that include physical and cloud hosted resources. (Find out about Progent's Azure enterprise hybrid cloud solutions.)
North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.
| City | Address | Phone | Link |
| Charlotte | 101 S Tryon Street Charlotte, NC 28280 United States |
(704) 886-2333 | Charlotte Network Support Services |
| Durham | 1101 Slater Rd Durham, NC 27703 United States |
(919) 680-1400 | Durham Network Support Services |
| Greensboro | 806 Green Valley Road, Suite 200 Greensboro, NC 27408 United States |
(336) 510-0330 | Greensboro Network Support Services |
| Raleigh | 4801 Glenwood Ave, Suite 200 Raleigh, NC 27612 United States |
(984) 206-8441 | Raleigh Network Support Services |
| Winston-Salem | 301 N Main St, #2400 Winston-Salem, NC 27101 United States |
(336) 793-9929 | Winston-Salem Network Support Services |
Microsoft SQL 2019 Server Migration Consulting
Progent's certified SQL Server 2019 consultants can assist you to evaluate the business case for migrating to SQL Server 2019 and can provide fast online or on-premises access to experts in solution planning and deployment, application programming, database administration, and cybersecurity. To find out more, refer to SQL Server 2019 integration consulting expertise.
Microsoft SQL Server 2017 Support
Progent's Microsoft-certified SQL Server 2017 experts can help your business to evaluate the business advantages of migrating to SQL Server 2017 and can help your organization to plan and carry out a smooth migration of your databases and applications to any network model including onsite, cloud-hosted, or hybrid. Progent's consultants offer online or onsite support services ranging from as-needed architecture assessment or debugging to end-to-end project management to ensure your SQL Server 2017 initiative is carried out on schedule and on budget. Learn about Progent's SQL Server 2017 expertise.
Microsoft SQL Server 2016 Consulting
Microsoft SQL Server 2016 introduces major enhancements in speed, capacity, security and compliance, availability, BOYD support, plus built-in business intelligence. Progent's Microsoft-certified consulting team can provide online and on-premises support to help organizations of all sizes to configure, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft technologies such as Windows Server, Exchange, SharePoint Server, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM). Learn about Progent's SQL 2016 consulting.
MS SQL 2014 Server Support
Microsoft SQL Server 2014 incorporates major enhancements in key areas including speed, availability, security, and cloud readiness. SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that works transparently with all types of applications including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft SQL Server 2014 consulting team can provide cost-effective online and on-premises consulting services such as system design, configuration, management, remediation, and application development services to help businesses of all sizes to realize fast return from their SQL Server 2014 deployment. Find out about Progent's SQL Server 2014 consulting.
Microsoft SQL Server 2012 Consulting Services
SQL Server 2012 introduces a broad array of features that deliver major enhancements in vital areas including availability, security, throughput, ease of management, analytics, cloud readiness, scalability, information sharing, accessibility, and streamlined software development. Progent can provide the support of certified consultants as well as experienced database application programmers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery planning specialists, and certified data security professionals to help you to assess the likely advantages of SQL Server 2012 for your organization, set up test systems at your datacenter or at Progent's lab, design and execute out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS solutions, and configure a cost-effective and secure network infrastructure that lets you realize the full business benefit of SQL Server 2012. Learn about Progent's SQL 2012 consulting.
Microsoft SQL 2008 Consulting and Support
MS SQL Server 2008 delivers important enhancements over previous versions of Microsoft's flagship DBM platform. New features offered by Microsoft SQL 2008 cover key areas of data management such as protection, fault tolerance, expandability, simplicity of support, and powerful services for transforming masses of data to actionable business insight. New features in SQL Server 2008 include application-independent encryption for guarding privacy and attaining regulatory compliance, automated policy execution to cut administration expenses, new synchronization services to support mobile devices, closer integration with Word and Excel and SharePoint for working with SQL reports, and Resource Governor to ensure dependable performance to workers. (Note: Microsoft SQL Server 2008 has arrived at End-of-Support status. Progent can provide SQL Server migration consulting services to help you to upgrade smoothly to modern release of SQL Server.) Read about Progent's MS SQL 2008 Server support services.
SQL 2005 Consulting and Support SQL Server 2005 optimizes your information environment by delivering a safe and robust business data management and analysis platform. SQL 2005 Server maximizes the strategic value of your computer network by delivering a trusted data management platform for 24x7 operations of enterprise-grade, high-volume databases, enabling users to make smarter decisions derived from up-to-date company metrics through advanced analytics, reporting tools, and data-mining capabilities, and providing an enhanced development environment that allows developers to create secure mission-critical solutions rapidly, and easily create new functionality for users. Read about Progent's MS SQL 2005 Server expertise.
MS SQL Server 2000 Support Services
Microsoft SQL 2000 Server is a complete, Web-enabled DBM and data analysis package that facilitates the speedy development of next-generation enterprise-grade business applications that can give your company a strategic business advantage. Microsoft SQL Server 2000 features built-in support for XML and the ability to query over the Internet and beyond your firewall. Progent's Microsoft-certified SQL consultants can help you to upgrade your applications and databases from MS SQL 2000 Server to the most recent release of Microsoft SQL Server. Learn more details about Progent's Microsoft SQL 2000 consulting services.
Progent's Application Programming Services for Microsoft SQL Server
Progent's Microsoft-certified SQL Server programmers and database administrators offer remote consulting to assist organizations of any size to create, administer, and maintain applications powered by SQL Server. Progent's SQL Server experts can provide help with any facet of the application life cycle in environments that range from small office databases to enterprise-class data warehousing. Services provided by Progent's Microsoft SQL Server developers and database administrators include:
- Requirements analysis
- RDBMS conceptual and logical modeling
- Data integrity
- T-SQL programming
- Software installation
- Data migration
- Storage management
- Performance tuning
- Backup and Restore processes
- Partitioning strategies
- Consolidation of stored procedures
- Replication solutions
- Security and compliance
- Fault tolerance planning
In order to ask Progent about technical expertise for SQL Server technology, phone
Progent's Consulting and Support Services for Microsoft-powered Platforms
For organizations of all sizes in Raleigh North Carolina, Progent's Microsoft-authorized consultants offer affordable online network help and IT consulting services for the entire array of Microsoft .NET Enterprise Servers. Progent can provide Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Microsoft Windows Server 2012 R2 planning and configuration help, Microsoft Windows Server 2008 expertise, and Windows Server 2003 upgrade help. Progent's planning, integration, optimization, and consulting capabilities cover network architecture, deployment, and management outsourcing for
project management and documentation, on-site and remote
IT help and network troubleshooting,
Help Desk Call Center Services, comprehensive
security expertise, full-service
outsourcing, and
ProSight Virtual Hosting services.
Progent's Microsoft System Center 2016 consultants include System Center 2016 Operations Manager specialists, Microsoft System Center 2016 Configuration Manager consultants and System Center 2016 Virtual Machine Manager consultants who can help your organization to plan and deploy Microsoft's solution for unified management of hybrid environments that incorporate on-premises resources and cloud-based services.
Progent also can deliver a wide array of online desktop support such as Windows 10 planning and migration assistance, Microsoft Windows 8.1 configuration and support, Windows 7 support, upgrading to 64-bit computing, upgrading to 64-bit computing, integrating Office 365, and streamlining workstation deployment.
In case your Raleigh North Carolina company requires immediate online help from a certified engineer, refer to Progent's Urgent Online Technical Help.
An index of content::
Work at Home Helpdesk Services Online Troubleshooting
At Home Workers Helpdesk Services Online Help
Progent can provide small and medium-size companies supplemental or fully outsourced Help Desk support for at-home workers.
Microsoft Certified Expert Skype for Business Mirrored Back End Servers Consulting
24x7 Skype for Business conference bridges Consulting Services
Microsoft Lync Server 2010 provides IM, Presence, voice/video conferencing, desktop collaboration, as well as VoIP and public switched telephone network calling. Lync 2010 can extend the capability of Exchange Server, SharePoint and Office desktop or Office 365 and simplify management via integration with Windows AD. Lync 2010 can also reduce expenses by doing away with Voice-over-IP hardware and subscription fees, PBX systems, or conventional video conferencing technology. Progent's certified IM and Presence consultants offer online and on-premises support services to assist you to maintain and troubleshoot your existing Lync 2010 environment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product. Progent can also assist your organization to design and carry out a smooth Skype for Business migration.
Excel Contract Programming Firm
Microsoft CRM Technical Consultant
Progent's application experts can provide advanced consulting, custom programming, integration help, and webinar training for leading applications covering key areas including ERP, financials, management reporting, web application development, and the MS Office family of business productivity software. As a Microsoft Partner with decades of experience delivering advanced consulting and troubleshooting services online, Progent can assist clients throughout the United States to avoid the lost productivity and expense related to travel and on-site activity without compromising the effectiveness of technical services.
Exchange 2019 Technical Support Services
24-7 Exchange 2019 Compliance IT Consultants
Progent can assist your organization in any facet of your migration to Exchange Server 2019 such as configuring Windows Server 2019 as a host for Exchange; planning high availability system topology for a local, cloud-based or hybrid deployment; moving mailboxes; designing and implementing Windows Hyper-V; configuring hardware load balancing; configuring DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft Office 365; and configuring Outlook clients.
Private Cloud Integration Professionals
24 Hour Private Cloud Hosting for Virtual Data Centers Professionals
Progent's Private Cloud Hosting and Management outsourcing offers complete hosting of a small company's production servers in a solution that gives the maximum degree of dependability and expandability and is in addition easy to move to any data center. Progent's Private Cloud Hosting and Management services are built on proven virtualization architectures that allow small and midsize companies with mixed- platform IT systems to economize significantly on the costs of capital equipment, infrastructure maintenance, and network administration while benefiting from world-class reliability and an unprecedented level of vendor independence.
Juniper J4350 Router Cybersecurity Firm
Juniper J2350 Router information Systems Audit
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Consultants Infor SyteLine CloudSuite Customer Portal
Infor SyteLine CloudSuite Production Control Engineer
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that incorporates over 25 years of experience assisting manufacturing, distribution and service organizations to manage supply chains and improve the efficiency of key processes to bring products to market quickly and adhere to customer schedules dependably. Progent can provide the skills of an ERP consultant with over two decades of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or onsite services that spans from occasional advice to comprehensive solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, CPQ, web site integration, debugging, data conversion, Office 365 integration, disaster recovery planning, and DBA services.
Consultant ISA Server 2006
Forefront Threat Management Gateway Security Consultant
Application Publishing with Internet Security and Acceleration Server 2006 allows more control over intranet resources while enabling enhanced efficiency by making these resources available to legitimate remote or mobile users. Internet Security and Acceleration Server can guard business applications, services, and information across all network layers with stateful packet inspection and powerful publishing tools. Progent's Microsoft-premier Internet Security and Acceleration Server 2006 consultants can show you how to design, deploy, set up, and maintain ISA Server 2006 on your system so that your company achieves a highly functional and affordable combination of security, productivity, and speed.
Fortinet Network Security Auditor
Security Consultancy McAfee
Progent provides small and medium size companies professional support for Intrusion Protection Systems and IPsec VPN products from leading firewall and Virtual Private Network security vendors such as Check Point Software, Juniper Networks, and Symantec. Progent can show you how to design a comprehensive security plan and select appropriate technologies from a variety of suppliers to support your security objectives while staying within your budget restraints.
Immediate IT Outsourcing Model Article
Immediate IT Outsourcing Model White Paper
Progent’s IT outsourcing packages offer budget-friendly network consulting for mid-size organizations. Whether it includes designing network architecture, creating an internal Help Desk or outsourcing a one, deploying an updated email platform, monitoring your system, or creating a web-based business application, outsourcing your network technical services can smooth out expenses and minimize risks, permitting network service expenses to grow in a more linear and controlled fashion than is feasible by amassing a bulky, all-purpose in-house network support organization. Progent’s Outsourcing White Paper and flyers explain how Progent can help you build a protected and highly available system architecture for your critical Windows-based business software including Windows 2008, Microsoft Exchange Server, and SQL Server.
NetDocs Troubleshooting Consultants
NetDocs and Microsoft 365 Engineers
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed for the legal profession. Progent can provide online guidance from NetDocuments consultants to help your law firm to plan, configure, administer, optimize, or troubleshoot a document management system (DMS) solution based on NetDocuments.
Top Quality BSD Network Providers
Solaris Consultancy
Progent's UNIX platform support services offer small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise offers you a convenient single source to show you how to build and maintain a secure and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and SGI/Irix or major Linux platforms such as RedHat Linux, SuSE Linux, Debian GNU/Linux and Mandrake.
Microsoft Expert Windows 7 Backup and Restore Network Consulting
Windows 7 64-bit Upgrade Network Services
Progent's certified consultants can assist your company to evaluate
64-bit Computing Consultant
64-bit Migration Consultancy
Progent’s Microsoft-certified engineers can assist you to update your servers or workstations from 32 to 64 bits. Progent can assist your company to understand the risks and advantages of upgrading to 64-bit computing, design an affordable upgrade process that minimizes business disruptions, and offer inexpensive, expert online help to aid your company to install 64-bit software and application programs on your current hardware.
Virtual Help Desk Remote Technical Support
Computer Engineer Co-managed Support Desk
Progent's Standard Help Desk Services offer an end-to-end solution that manages all facets of online Level 1 desktop support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Support services are offered at a significant discount off Progent's regular desktop support rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve complex problems.
Exchange admin center Network Consultant
Support Services Office 365 Exchange Online and on-premises Exchange
Office 365 is Microsoft's growing family of client productivity apps and cloud-hosted services available on a monthly or annual subscription basis. Office 365 apps and cloud services are offered in a variety of product bundles intended for markets from students and home offices to enterprises. Progent can provide fast and affordable remote access to consultants with in-depth knowledge of Microsoft, Mac, iOS, and Google Android technology. Progent can assist you to understand the wealth of subscription plans available with Office 365 and integrate your network with Office 365 so you realize maximum business value. Progent supports cross-platform environments that include Windows, macOS, and Linux operating systems. Progent can also help you to create and manage hybrid ecosystems that transparently combine on-premises and cloud resources.
Windows and UNIX Consultancy
Windows and Solaris Consulting
Progent's UNIX platform consulting experts offer small businesses and developers support for administering and maintaining UNIX, Linux or Solaris systems that run with Microsoft-powered technology. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide array of experience offers you an easy single consulting firm to help you build and manage a protected and robust mixed-platform connectivity and communications infrastructure that supports UNIX and Microsoft interoperability by combining MS Windows with major variants of UNIX including Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux derivatives including RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Solaris-Windows Upgrading
Migration Consultant Solaris to Windows
Progent can assist your company to plan and implement an efficient migration from a Solaris-based information environment to a network based on Microsoft Windows and suited for running Microsoft's popular office productivity suites, commercial applications, and developer tools. Progent's Sun Solaris, Windows and Cisco engineers and software development specialists can show you how to preserve your data and minimize business discontinuity by designing an efficient transition plan that protects your existing assets in Sun Solaris software and technology. UNIX-to-Windows migration support services offered by Progent include evaluation of existing environment, transition strategy and validation, Exchange migration expertise, data and application software transition, and processor and mass storage transition and economization.
Engineers Private Cloud Solutions
ProSight Virtual Server Private Cloud Hosting Professionals
Progent's ProSight Virtual hosting services offer small and midsize companies a range of benefits including lower capital expenditures, reductions in operational expense, better executive focus, enterprise-class security, greater availability, and business continuity.
Remote Consulting Cisco Access Point
Cisco Switch IT Outsourcing
Progent can help your organization to deploy Cisco's networking technology to build a solid basis for your local, private cloud, or hybrid-cloud data center and streamline operations in vital areas such as compute and storage utilization, security and compliance, manageability, availability, and recoverability.
Urgent Windows 2003 Consultant Services
Windows 2003 Technical Support
Progent's certified Windows 2003 Server consultants offer computer help and IT consulting for the entire line of Microsoft .NET Enterprise Servers, Microsoft Windows Server 2003, and Microsoft Windows Server 2000. Progent's Microsoft Windows Server 2003 migration, integration, administration, and maintenance services include system design, deployment, project management, on-site and remote network support and repair, Call Center outsourcing, expert security services, turn-key outsourcing, and expert co-sourcing.
Small Business Network Management Services Professional
Consulting Services ProSight Managed IT Services for Small Businesses
Progent's ProSight family of managed services are designed to offer businesses who have small in-house IT support staffs with low-cost help from enterprise-class management platforms and consulting expertise. Benefits of Progent's ProSight catalog of managed IT services include flat-rate IT management expenses, automation of common administrative processes, ongoing adoption of the latest information technology, graceful migration from legacy technology to modern solutions, close alignment of computer technology with strategic objectives, guidance from seasoned IT experts, and allowing management to focus on business issues rather than ever-changing computer technology.
IP Endpoints Network Engineer
IT Consulting Cisco SIP phones
Progent's Cisco CCIE-certified networking consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Ransomware Protection Support and Setup
Microsoft Exchange Upgrade Support Team
Progent's Microsoft-certified experts have two decades of background providing electronic messaging and unified telecommunications/email solutions for businesses. Progent provides affordable Microsoft Exchange Server support services to enhance email security and virus protection, provide high availability email, and implement remote and mobile email connectivity. Progent’s Microsoft Exchange consulting and support services can aid you in designing and implementing a Microsoft Exchange update or a move from a legacy SMPT system or older Microsoft Email product such as Exchange 5.5 to Exchange Server 2010.
Live Online Windows 8.1 Trainer
Integration Group Online Photoshop Training
Progent provides live remote instruction for a range of client apps and operating systems such as Office and Office 365 Excel, Word, PowerPoint and Project plus Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote training offers the advantages of traditional in-person seminars, including instant interaction between students and trainers, but eliminates the costs of travel and the hassle of trying to accommodate the schedules of multiple trainees. Offered to individuals or classes of any size, Progent's live online training allows the teacher to conduct the seminar from an online office and the students can be spread throughout an office or all over the the U.S. Live online training utilizes proven learning tools such as broadcast white boards, real-time questions, and shared applications. Sessions can be short and personalized to specialized topics or longer in time and broader in coverage.
Microsoft Office 2000 Computer Help
Microsoft Office XP Computer Consultancy Firm
Progent’s IT outsourcing services provide affordable computer support for small organizations. Whether it involves designing network infrastructure, creating an in-house Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your network, or developing a web-based business solution, outsourcing your IT technical services can reduce expenses and eliminate risks, allowing network support expenses to grow in a more linear and controlled manner than is possible by building up a bulky, all-purpose in-house IT staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can help you build a protected and highly available system architecture for your critical applications powered by Windows including Office XP, Office 2003, and Microsoft Office 2000.
Les Kent has a 35-year track record of successful network integration, business management, marketing, and operations. He has shown a knack for developing sophisticated information technology solutions in his roles as as a system architect, programmer, project manager, implementation consultant, and problem solver for small businesses, start-ups, and global corporations.
Immediate Cisco and Microsoft Certified Experts GIAC Information Assurance Security Consulting
GIAC Certified Information Assurance Audit
Global Information Assurance Certification was established in 1999 to validate the knowledge of information technology security professionals. GIAC accreditations are acknowledged by companies and government organizations throughout the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists offer support for any of the network security disciplines addressed within GIAC accreditation including evaluating infrastructure security mechanisms, event handling, intrusion detection, web application security and security information and event management (SIEM) solutions.
Meraki 802.11ac AP Online Troubleshooting
Immediate Meraki Access Point Security Remote Support
Progent's Meraki wireless AP consultants provide online and on-premises support to help businesses of any size to plan, deploy, manage, upgrade or troubleshoot Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist your business to set up and manage Meraki-based wireless infrastructure for sites that range from a teleworker's home or a remote office to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco products including Catalyst and Nexus switches, ASR routers and firewalls to build a cohesive network infrastructure that delivers the same access, performance, security compliance, manageability and availability for wired and Wi-Fi clients regardless of their location or computing device.
Online Help Desk Computer Consultant
Help Desk Call Center Remote Support Services
The Contact Center support model used by Progent's Technical Response Center gives small and midsize businesses an efficient alternative to dependence on independent consultants by offering extensive expertise shared by numerous support groups, optional 24x7 access to emergency assistance, fast escalation to world-class experts for handling the most intractable issues, service consistency and dependability, prompt follow-up enforced by veteran IT service administrators, a choice of easy-to-use ways for initiating service jobs, and a high level of process transparency made possible by ticket tracking and available through a web-based portal.
CISSP-ISSEP Cybersecurity Consultants
CISSP Certified Cybersecurity Manager Consultancy
Progent's CISSP-certified network security consultants can help organizations of all sizes with any facet of IT security. Progent can create cost-effective security systems that guard a small business from advanced threats or Progent can design, configure, and manage a comprehensive security strategy for hybrid networks that support local, remote, and mobile clients sharing IT resources distributed across a mix of physical sites and various clouds.
Support Services Help Desk Process
Online Support Help Desk
The Helpdesk support delivery structure used by Progent's Technical Response Center offers small and midsize companies an dependable alternative to reliance on freelance consultants by offering broad expertise shared by multiple support teams, optional 24x7 access to urgent assistance, escalation capability to appropriate engineers for handling even the most intractable issues, service consistency and dependability, prompt follow through overseen by veteran service administrators, a choice of convenient mechanisms for requesting service jobs, and a high level of progress transparency made possible by ticket tracking and accessible via a web-based portal.
Select Topic: