Fast Online Support for Raleigh Computer Systems
Fast Online Help for Raleigh NetworksFor businesses located in Raleigh or anywhere in the state of North Carolina, Progent offers online support for computer systems powered by Microsoft, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Premier professionals have delivered online troubleshooting to businesses in all 50 states in the U.S. (See testimonials from Progent's clients.) In addition, Progent offers the consultation services of Cisco CCIE-qualified engineers to help with complex infrastructure problems, plus the assistance of CISSP-accredited cybersecurity experts to handle high-level security design and diagnostic issues.

Progent's online support engineers offer excellent value because they possess the real-world experience and have access to the advanced tools needed to solve the majority of network issues quickly. Efficient support lowers immediate costs since service calls use up fewer chargeable minutes. Remote help also avoids the cost of dispatching an engineer to your location. Your company benefits additionally in indirect costs by minimizing or avoiding network outages and associated costs due to business discontinuity, upset customers and vendors, unproductive employees, and distracted management. Progent's advanced remote consulting experience is especially important in environments that are dependent on public clouds for critical network infrastructure or software such as Azure, Amazon AWA, or Office 365 Exchange Online, where onsite IT support may not be an alternative.

Progent's billing policy for online support is structured to stretch your network support investment. Progent bills by the minute for telephone-based assistance, so you are charged only for the services that you actually get. In contrast to many online support organizations, Progent requires no service activation surcharge or minimum job duration. Progent's one-minute billing unit and simple policy for billing eliminate scenarios where fast repairs somehow turn into large tabs. Progent's penchant for handling technical issues efficiently means your business saves cash.

Progent's Online Consulting and Troubleshooting Services
Through years of experience, Progent has mastered an array of customized tools and field-tested methodologies which ensure the highest level of effectiveness for remote help and troubleshooting for IT systems of all sizes. Progent provides safe Virtual Private Network support for gateways from a variety of leading companies including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN technology allows the staff of Progent's Technical Response Center to interface to your network without compromising corporate security.

Progent's sophisticated service database system maintains comprehensive documentation describing all service that Progent's clients have received. Progent's authorized consultants have access to the specifics of assistance delivered to every Progent client by every engineer. This history of trouble tickets and solutions is structured as a quickly searchable proprietary knowledge base that enables Progent's remote support professionals to communicate their knowledge company-wide to ensure that the quality of Progent's support improves daily. Progent's extensive list of certifications and working relationships with major industry leaders such as Cisco and Microsoft open up other vast support knowledge bases and allow quick access to vendors' in-house product engineers so Progent's remote service experts can come up with the best solutions in the least time.

Online technical support services available from Progent to companies in Raleigh and anywhere in the state of North Carolina include:

Progent's ProSight Flat-rate Managed Services for Small and Medium Size Organizations
Progent provides a selection of low-cost, flat-rate managed services intended to allow small and mid-size organizations to utilize the same advanced technology used by many of the world's top corporations. The ProSight line of network management outsourcing services covers all critical facets of modern networking including email protection, behavioral-based threat defense, automated backup and disaster recovery, network infrastructure management, VM hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior-based machine learning technology to defend endpoint devices and physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which easily escape legacy signature-matching anti-virus products. ProSight ASM safeguards on-premises and cloud-based resources and offers a single platform to automate the complete malware attack lifecycle including filtering, identification, mitigation, remediation, and forensics. Top features include single-click rollback using Windows VSS and automatic system-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection managed services offer affordable multi-layer security for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device management, and web filtering through leading-edge tools packaged within one agent managed from a single control. Progent's security and virtualization experts can help you to plan and implement a ProSight ESP deployment that addresses your company's unique requirements and that allows you achieve and demonstrate compliance with government and industry data security regulations. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require urgent attention. Progent can also assist your company to set up and test a backup and disaster recovery system such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized organizations an affordable end-to-end service for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight Data Protection Services automates your backup activities and allows fast recovery of vital files, applications and VMs that have become lost or damaged due to component breakdowns, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can deliver world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to recover your business-critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the technology of leading data security vendors to provide web-based management and world-class protection for all your email traffic. The powerful structure of Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's cloud filter serves as a first line of defense and keeps most unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and conserves network bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a deeper level of inspection for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall. For more details, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to diagram, track, enhance and debug their networking appliances like routers and switches, firewalls, and access points plus servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology diagrams are kept current, copies and manages the configuration information of almost all devices on your network, monitors performance, and sends notices when potential issues are detected. By automating complex management processes, ProSight WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, locating appliances that need critical software patches, or isolating performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management technology to keep your IT system operating at peak levels by tracking the health of vital computers that drive your information system. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT personnel and your assigned Progent consultant so that any looming problems can be addressed before they can impact productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected Tier III data center on a fast virtual host configured and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be ported immediately to a different hardware environment without requiring a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard data about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your IT documentation, you can save up to half of time wasted trying to find vital information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether youíre making improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size businesses to obtain an objective assessment of the overall health of their network. Based on some of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits show you how well the deployment of your essential infrastructure devices adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits such as a cleaner Active Directory (AD) system. Both also come with one year of cutting-edge remote network monitoring and management (RMM). Benefits can include simpler network management, improved compliance with information security regulations, more efficient utilization of IT resources, quicker problem resolution, more reliable backup and restore, and increased uptime. Read more about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service built around a brief phone discussion with a Progent information assurance consultant. The interview is intended to help assess your company's ability to stop or recover rapidly after an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to collect information about your existing antivirus tools and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to build a cost-effective security and backup system that aligns with your company's requirements. For additional information, visit The ProSight Ransomware Preparedness Report.

Additional Consulting Services Available from Progent
Progent offers the skills of world-class online consulting professionals for special IT programs. Progent's rates for longer-term development or consulting tasks are determined according to the level of expertise of the consultants assigned. Progent's background in these special areas of information technology allows customers to complete major projects within budget and on time. Progent's project-based online consulting solutions include:

  • Call Center Services
    Progent's Help Desk Call Center service options for organizations with networks based on Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products include comprehensive Help Desk services, shared Help Desk services, and Helpdesk process consulting. Progent's Standard Help Desk Services offer smaller businesses a comprehensive solution that handles all aspects of remote desktop technical support from initial requests through ticketing, screen sharing, status tracking, problem resolution, and reporting. Progent provides help desk services at a substantial discount from Progent's regular Level 1 desktop support rates, and Progent offers the option of fast as-needed escalation to subject matter experts to resolve challenging issues.

    Progentís Help Desk Co-management services make it possible for your IT organization to split responsibilities for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progentís Help Desk sharing service is a collaborative support solution based on the top PSA tool for managing service requests, ticketing, accountability, progress tracking, and metrics.

    Progent's Help Desk staff of veteran information technology experts offers your customers in Raleigh or anywhere in the state of North Carolina fast assistance from a large technical support resource with extensive experience delivering phone consulting and remote troubleshooting for IT systems powered by Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's mission is to earn the Help Desk Call Center recognition as a major enabler of company productivity, and Progent's target is to solve and not simply report technical issues.

  • Business Applications Services: Education, Custom Development, and Problem Solving
    Progent's Applications Experts staff offers phone-based and in-depth engineering support and training in key business application areas including Enterprise Requirements Planning, MRP, customizing accounting packages, and Customer Relationship Management. Progent also can provide consulting, custom development, and training for Microsoft business applications including Microsoft CRM, Microsoft Office Project, Office 365 Word, and Microsoft Office 365 Excel. To learn additional information about Progent's consulting, custom programming, and education offerings, see Progent's Applications Experts Group.

  • Centralized and Streamlined Administration of Hybrid Cloud Environments
    Microsoft System Center 2016 centralizes and automates the management of hybrid cloud networks by offering comprehensive support for Windows Server 2016 servers, Windows 10 clients; seamless management of heterogeneous networks that include various Linux distributions, Hyper-V and VMware; and better cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consultants can provide advanced remote and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to plan and install a new deployment of System Center 2016, extend or optimize your current one, upgrade smoothly from an earlier version of System Center, or debug your System Center environment.

  • Remote Hybrid Network Monitoring Services
    Progent can deliver businesses in Raleigh, or anywhere in the state of North Carolina, remote hybrid network monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM 2016) consulting and Microsoft System Center 2012 Operations Manager support. Progent can customize Operations Manager for your environment so your IT support is proactive rather than reactive. By exposing possible trouble spots before they expand into crashes, system monitoring can minimize inconvenient and costly service breakdowns. Progent can also assist with system monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Solaris, or Apple macOS and OS X networks, Microsoft environments, or environments that support multiple platforms.
How Your Raleigh Company Can Contact Progent's Remote Support Professionals
To get in touch with Progent about urgent remote expertise with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX networks, visit Progent's Urgent Remote Support, phone 1-800-993-9400, or refer to Contact Progent. For offices and startups in Raleigh or throughout the state of North Carolina, Progent's online computer support engineers can deliver expert and cost-effective system support the instant your organization has to have it. More than 15 years of offering online technical assistance has earned Microsoft Partner status for Progent's consulting experts and has enabled Progent to acquire world-class troubleshooting skills and to refine online connectivity technology to repair computer problems rapidly while eliminating the expense and lost time that comes with in-person support visits.

Even if your Raleigh company works with a local freelance consultant or employs an in-house organization that can deal with the majority of network issues, Progentís Microsoft and Cisco certified engineers can offer an easy and transparent remote expansion of your local resources in cases when your usual service personnel either don't have the availability or the experience to fix unexpected network crises or especially complex integration projects.

Benefits of Progent's IT Support for Businesses in Raleigh
Progent's online support services allow your Raleigh organization to realize the advantages of timely, enterprise-class IT support without the cost of managing a full-time IT organization. Your information system will acquire greater strategic value by becoming increasingly available, productive, and protected. Advantages to your company include:

  • Seamless virtual extension of your local IT resources
    With most businesses in Raleigh or anywhere in North Carolina, local network service providers, whether represented by freelance consultants or an internal maintenance staff, can handle the majority of technical issues. On the other hand, serious problems may strike when your regular resources are too busy or absent, and some problems may stem from technology that is beyond the scope of your local support personnel. In these cases, Progent's on-call service specialists provide an easy, quick, and budget-friendly way to supplement your regular help and to transfer useful knowledge to improve your capability to handle future problems in-house.

  • Reduced Reliance on Freelance Consultants
    For network support, smaller offices often depend on individual freelance consultants. While freelance service people have less internal costs than big consulting organizations and can often charge lower rates, they are sometimes overbooked, making it impossible to respond rapidly to urgent situations. If a freelance service provider is busy with another customer, sick, on a trip, or in training, the lack of reserve help may force your business to go without help during an emergency. As your business expands, network unavailability and problems with critical software become more expensive. The budget you thought you were saving on an independent can be eaten up quickly by lost productivity. Progent offers a reliable source of reserve service expertise to make sure your network remains available.

  • Create a Solid Basis for Seamless Expansion
    Organizations often begin with an IT architecture created on a shoestring budget. Lacking a scalable framework, slap-dash repairs can get piled on top of an unstable foundation. As a company grows, reliability and expandability problems can hinder the productivity of the business. Such badly built environments require proper analysis, smart strategic planning, and broad-based technical expertise to upgrade to a system architecture able to provide the solid foundation to handle current business demands and ease future growth.

  • Interact with Solution Providers Instead of Technology Resellers
    Smaller offices require guidance and technical training to navigate through an increasingly complex array of product options capable of promoting business success and enhancing efficiency. Businesses hardly need a network consultant who is motivated to resell a certain vendor's technology. Network support and product sales can lead to a scenario where the recommended solution is built around a profitable technology instead of the true needs of a client. Progent eliminates these conflicts of interest by offering only services instead of products. This allows Progent to match IT consulting with the real interests of customers.

How Is Progent Different from Other Support Firms?
Progent is a Microsoft Partner support firm and Progent's number of employees, range of IT expertise, refined remote support software, and understanding of corporate IT enable offices to escape the limitations associated with exclusive reliance on smaller service firms, independent freelance consultants, or over-stretched internal IT help.

Progent adds value by offering:

  • Proven Methodology
    Progentís staff of Microsoft and Cisco Certified experts average longer than ten years of real-world professional experience, in the trenches of network support, performing a wide range of technical tasks for an extensive array of businesses. Each Progent support professional shares a refined set of personal best practices which are combined into shared best practices training that Progent instills in its support personnel. This guarantees that you get not just expert IT capability, but also a support engineer with proven methods for applying computer knowledge to fix real-world network problems rapidly.

  • Value Pricing
    Progent's pricing policy is to bill for phone support and on-premises visits by the minute. As a result, you are billed exclusively for received support. Progent does not impose a higher rate for off-hours or urgent service, and inside California or in areas where Progent offers on-site service, Progent does not charge for travel time except for urgent calls where on-site time is less than four hours. In addition, Progent applies no minimum fee and asks no retainer for support services provided during regular working hours. Many service firms demand large minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity does away with large invoices for quick fixes so you will not be forced to permit simple problems to stay unaddressed.

  • Full Documentation of IT Services
    Progent has developed a comprehensive service reporting system that stores and formats detailed documentation for all delivered support activities. Unlike some independent consultants or small service firms who provide scant documentation or specifics of services performed, every service delivered by Progent is tracked by full documentation. Every Progent consultant has access to the service reports sent by every consultant to every client. The practice of detailing and organizing service records allows more effective support and eliminates a slew of typical problems such as when a service customer is effectively held captive to a consultant who wonít let go of vital service information.

  • Automated Server Monitoring with MS Operations Manager
    Progent is one of the few consulting firms to offer round-the-clock system tracking services based on Microsoft Operations Manager. MS Operations Manager causes your computer support to be anticipatory instead of reactive. By anticipating possible issues before they result in downtime, network monitoring can keep your IT network from painful and costly service disruptions.
How Does Our Company Start Getting Online Network Support from Progent?
To get started with Progent's online help offerings or to find out more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for IT help, visit Immediate Network Support.


An index of content::

5500 Wireless Controller Integration Services 5500 Wireless Controller Specialist
Dynamics GP Continuum Professionals
Dynamics GP Software Development On-site Support

Progent's expertise providing Microsoft .NET services and SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer tools enable Progent to create specialized mission-critical programs and eCommerce environments that integrate seamlessly with Dynamics GP Software. Progent's Dynamics GP reporting services can help you create reports that allow you to track your business more thoroughly, transforming uncooked information into useful insights into your company and customers.

Aironet Computer Engineer Meraki Consulting
Virtual Call Desk Support and Help
Call Center Sharing Help and Support

Progentís Co-managed Help Desk service makes it possible for your IT organization to share responsibilities for Help Desk services transparently between your IT staff and Progent's nationwide pool of certified technical support technicians and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative service desk solution built around the top shared professional services automation platform for managing service requests, ticket lifecycle, responsibility, status tracking, and metrics.

Automatic Failover Support Outsourcing High-Availability Internet Network Support Outsourcing
BlackBerry BPS Technical Support Outsource Technology Consultancy Firm
BlackBerry Desktop Manager Information Technology Support Bay Area California BlackBerry BES Server Computer Specialists Bay Area
BlackBerry Email Network Consulting in Lexington, Fayette County Contractor
BlackBerry Smartphone Small Business IT Support Firms Toledo, OH Technical Support Group for BlackBerry Synchronization
Boston, MA Troubleshoot IT Outsource
CCIE Expert Certified Information Technology Consulting Company for UNIX Online Technical Support Outsource for UNIX Online
Windows Server 2012 Hyper-V Virtual Switch Remote Support
Windows Server 2012 Clustering Troubleshooting

Progent's Microsoft-certified professionals can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop test environments and migration plans, tune your network for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT management, staff, develop a corporate-wide security plan, streamline IT administration, assist with creating applications, and generate and test a DR/BC plan.

CCIE Expert Certified Network Management IT Consultant Cisco Network Management Outsource IT
CISSP Network Consultants Security Network Security Auditing
CRM Technical Consultant MSCRM Help and Support
Ubiquiti access point Consulting Services
Ubiquiti XG Security Gateway Consulting Services

Progent offers fast access to the skills of seasoned Wi-Fi specialists who can assist organizations to determine the benefits of Ubiquiti UniFi Wi-Fi access points for your company and help you to design, deploy, manage, and troubleshoot your UniFi wireless network. Progent can also conduct a wireless site survey to assist you to choose, provision, and position Ubiquiti UniFi wireless access points for optimal signal coverage and throughput.

California Monterey County Small Business Network Consulting Group Monterey County Information Technology Consulting Firms in California
California Small Office Server Support for Vacaville Suisun City Network Consulting Organization in California
Online Help for Catalyst 4900 Switch
Catalyst Switch LISP Network Engineer

With Catalyst switches for small and medium-sized businesses, Cisco allows organizations to realize the full benefits of adding smart traffic control to their IT infrastructures. Cisco's Catalyst switch product line makes it possible to enable features to make your IT network sufficiently available to handle real-time needs, expandable to facilitate growth, safe enough to guard restricted information, and capable of prioritizing and managing traffic flows to streamline network operations. Progent's Cisco certified consultants can help you pick out and deploy Cisco Catalyst switches appropriate for your company. In addition, Progent's CISM and CISSP certified security specialists can show you how to create a strategic security policy and set up Cisco switches so they help enforce your security policies. Cisco Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2950 switches, Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 switches.

Careers for Network Consulting Recruiter Cisco Consultant Contractor Job
Charleston, WV Small Office Network Consultant Specialists
Charlotte/Douglas International Airport CLT Technicians for BlackBerry Synchronization BlackBerry BES Networking Consultants
Cisco Access Point Support Group Technical Support Company
Cisco CCIE Voice Consultant Contract in Denver Aurora Microsoft MCP Remote Consultant Career Opportunities in Denver Aurora
IT Consultant for Cisco Firesight Management
Cisco Firepower Configuration Technical Support

The new Cisco ASA 5500-X Series of firewalls with Firepower Services offer significantly more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-premier CCIE network consultants can assist your company to manage your legacy PIX or ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, configure, tune, administer and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.

Cisco CCIP Network Consultant Part Time Jobs Cisco CCIE Security Network Consultant Contractor in Seattle Puget Sound
Support and Integration for Aironet 600 Access Point
Aironet Wave 2 AP Network Consulting

Progent's Cisco CCIE-certified wireless infrastructure experts can provide remote or on-premises integration and debugging services to assist you to design, configure, update, tune, manage and debug Aironet wireless AP deployments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to combine your wireless environment with your wired network and cloud-hosted resources to create a seamless enterprise-wide connectivity solution that is simple to administer and expand. Progent also can provide affordable wireless site surveys to assist you to determine the most efficient selection, placement and configuration of Aironet Wi-Fi APs to accommodate your unique office design, building structure, and anticipated workloads.

Cisco Computer Network Support Group Cisco Service Provider Tennessee
Cisco IT Outsourcing in Columbus, Cleveland, Cincinnati, OH Largest Network Management Services in Columbus, Cuyahoga County, Ohio
Cisco Integration Consultant in California Small Office IT Support for San Ramon
Computer Engineer for High-Availability Data Center
Fault-tolerant Data Center Computer Consulting

Progent's Data Center consultants can show you how to select fault-tolerant data centers that meet the specific requirements of your business. High availability co-location sites are especially appealing to small organizations because of their affordability and simplified logistics compared to taking a do-it-yourself strategy. Trying to create an on-site data center that offers even a minimum degree of fault tolerance is too expensive for most small organizations. Progent is ready to show you how to reap all the benefits of high availability data centers and 24x7 colo sites by offering a complete array of consulting and support services.

Cisco Mobility Express IT Services CCIE Expert Certified Onsite Technical Support
Dynamics GP Configuration
Computer Consultant for Great Plains Migration

Progentís Microsoft certified experts provide a variety of support services for Microsoft Dynamics GP/Great Plains. Dynamics GP is a Microsoft financial package and business management solution built, like all Microsoft accounting solutions, on the expandable and familiar platform of Microsoft Windows technology. Dynamics GP 2010, the most recent version of Microsoft accounting software in the Dynamics GP line, provides an affordable tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Dynamics GP is easy to install and configure, and with its segmented design you can purchase only the functions you currently need, with the option to add clients and enlarge capabilities in the future. Progentís Dynamics GP/Great Plains Software support engineers can show you how to deploy, configure and administer Microsoft Dynamics GP/Great Plains 2010 and also earlier versions of Dynamics GP/Great Plains.

Cisco Network Support Network Assessment for Cisco in Hialeah
Cisco Networking Consultancy Migrations for Cisco Charlotte, NC
SQL Design
Remote Support for SQL Server

Progent's certified SQL Server application developers and database administrators can provide online consulting to assist businesses of any size to create, administer, and troubleshoot applications powered by Microsoft's SQL Server RDBMS and .NET framework. Progent's SQL Server consultants can provide help with any facet of the application life cycle in solutions that range from small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.

Cisco Small Business Computer Consulting Company in Garland Centerville Garland Centerville Cisco Small Business Network Consulting Company
Consultant Services for SMS 2003 Upgrade
SMS Server 2003 Migration Technical Support

Systems Management Server 2003 provides extra functionality for change and configuration management of Windows-powered networks through SMS Feature Packs. Feature Packs reduce the net operational expense of managing and deploying software products by making it simpler to install system images, control mobile devices, and operate management tools. In addition to advising you about ways to cut management expenses by installing SMS 2003 Feature Packs, Progent's consulting experts can help you plan and perform IT tasks involving areas that Feature Packs are intended to make more efficient. Progent's migration and upgrade services can minimize spending and reduce business disruption as you transition to new operating systems and applications. Progent's wireless engineers can help you develop efficient procedures and standards to manage handheld computers and intelligent portable communication devices so your mobile workforce stays productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to develop a security strategy that includes standards, procedures and IT products to keep your IT computer system safe.

Cisco Technical Support Organizations in Maryland Urgent Outsourced IT Management Services for Cisco Maryland
Progent Start-Up Company Configuration
Progent Start-Up Company Manager

Les Kent has a 35-year history of successful network integration, corporate administration, marketing, and operations. He has shown a knack for developing sophisticated information technology solutions in his roles as as a network designer, software developer, project manager, deployment consultant, and troubleshooter for small businesses, new ventures, and global corporations.

Cisco Technology Consultant in Long Beach California Integration Consultant in Long Beach, CA
Fault Tolerant Internet Connection Outsourcing
Fault Tolerant ISP Remote Consulting

Progent's Cisco-authorized network engineers can show you how to build an economical, high availability Internet connection architecture that can deliver 24x7 Internet access via a wide array of fault tolerant Internet access technologies including non-stop BGP, automatic fail-over, and multiple ISPs. Progent offers CCIE consultants to help you apply the most current techniques for fault tolerant Internet connections to implement a cost-effective, completely redundant Internet interface with automatic failover and other features to create non-stop Internet availability.

Cisco VoIP IT Consulting Group Cisco Networking Consultancy
Computer Setup in Coral Springs, FL Microsoft and Cisco Design Firm Coral Springs
Computer Specialist North Dakota Network Setup
Computer Support Company IT Technical Support Company for Maryland
Cybersecurity Organization for Firewall in Houston, Texas Dallas, TX Protect for CISSP
Elk Grove Implementation California Small Office Server Support for Galt in Northern California
Email Virus Signature Engineer Email Quarantine Services
Engineer for Windows and UNIX UNIX, Windows Technology Professional
MS SQL Server Consultants
SQL Server Contract Programmer

SQL Server 2000 is a complete, Web-enabled database and data analysis solution that enables the rapid creation of a new generation of high-end applications that can give your business a significant competitive edge. Microsoft SQL Server 2000 features core support for XML and the capability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background supporting Microsoft integration, assures you success in planning, deploying and administering Microsoft SQL Server applications that are seamlessly integrated with other applications based on Microsoft's .NET environment.

Exchange 2010 Load Balancing Consultants MCSE Expert Certified Network Consulting for Exchange 2010 Project Planning
Meraki and Catalyst Switch Online Support
Meraki Switch and Access Point Computer Consulting

Cisco's Meraki line of switches are designed for sites that go from branch offices to campuses. Progent's Cisco-certified CCIE consultants can provide affordable online consulting to assist your company to plan and implement an efficient network architecture based on Meraki switches, streamline network administration with Meraki's cloud-based management tools, define policies to ensure compliance, develop and validate a disaster recovery plan, and resolve issues related to any facet of your Meraki ecosystem. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to create a cohesive networking solution.

Exchange 2010 Server Engineer Exchange Server 2013 Network Design and Consulting
Exchange 2013 Load Balancing Technical Support Exchange 2013 Compliance Support and Integration
Exchange Server 2010 Migration On-site Support Microsoft Exchange 2010 Upgrade IT Consultant
IT Outsourcing and Co-sourcing Whitepaper
IT Outsourcing Example Article

Progentís IT outsourcing services offer budget-friendly network consulting for medium-size businesses. Whether it involves planning network infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out a new e-mail system, monitoring your system, or building a web-based eCommerce application, outsourcing your network technical services can smooth out costs and minimize uncertainties, permitting network service budgets to grow in a more moderate and controlled manner than is possible by amassing a large, knowledgeable in-house network support staff. Progentís Outsourcing White Paper and datasheets explain how Progent can enable you to create a protected and highly available system foundation for your critical Windows-based applications including Windows 2008, Exchange Server, and Microsoft SQL Server 2008.

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information Systems Audit for Juniper Junos os

Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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Small Business Remote Technical Support
Small Office Network Onsite Technical Support

If you have a company information system with 10 to 50 network clients, Progent's network outsourcing services free your company from over-reliance on an individual independent consultant while giving you cost-effective and dependable access to enterprise-class network expertise. By providing IT support help when you need it, offering advanced expertise for critical technologies, offering unique support such as 24x7 network monitoring, and charging only for support you receive, Progent offers you an affordable solution for optimizing the business value of your small office information system. Progent is the smart way for small businesses to build and support a robust and secure information network and to have quick access to the experienced help typically available only to enterprises who are able to afford a large internal IT group.

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BlackBerry BES Server Support and Integration
Blackberry Professionals

Progent can provide the support of BlackBerry-certified consultants who can help small organizations to plan, manage, and troubleshoot BlackBerry solutions economically and effectively, eliminating the requirement for an internal BlackBerry expert and minimizing the expense and hassle of supporting a mobile workgroup. Progent's BlackBerry specialists offer extensive experience cooperating with Progent's Microsoft-premier consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security engineers. This wide range of expertise, in conjunction with Progent's efficient online support model, provides small businesses an efficient solution for integrating BlackBerry technology seamlessly into their information network.

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QTS/Herakles Data Center Specialists
QTS/Herakles Sacramento Colocation Center Engineer

The QTS Colocation Center is located in the seismically-stable Natomas area of Sacramento, CA. If your business is currently using the QTS data center as a colocation facility or if your company is planning on migrating your main or offsite backup system to the Herakles data center, Progent can provide a variety of cost-effective consulting services such as colocation migration, equipment installation and updates, network improvements, comprehensive project management services, virtualization expertise, remote monitoring, centralized network management, software programming, disaster recovery/business continuity solutions, data security assessment, and the support of Progent's Test Lab.

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Windows and Linux Technical Support Services
Microsoft Experts Windows, Linux, UNIX, Solaris IT Consultant

If your office network mixes Linux technology technology with MS Windows, Progent can show you how to integrate your computers into a unified environment that permits all your operating systems to coexist for simple management, seamless dataflow, high reliability, enhanced performance, and tight security. Progent's UNIX/Linux and Microsoft Windows integration assistance services feature network infrastructure configuration and support, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online network help and repair, in-person technical support, and Contact Center support.

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Microsoft Exchange Upgrade Technology Consulting
Microsoft Exchange Professional

Progent's expert support team can help you design and implement a smooth in-place Exchange Server 2003 migration strategy that avoids productivity downtime, reduces long-term support requirements, and makes your Exchange 2003 Server easy to administer. For complicated multi-server or multi-location upgrades, Progent has the experience to finish your project quickly and economically. Progent's Exchange Server 2003 support, repair, and design offerings include expertise with the integration of third-party enhancements of Exchange Server 2003 that are best aligned to your business goals.

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ISA 2006 Firewall Consultancy
Microsoft ISA Server 2006 Technology Consulting

Secure Application Publishing with ISA Server 2006 allows more protection of intranet applications while enabling increased productivity by making these applications available to legitimate remote users. ISA Server 2006 can guard corporate applications, services, and information throughout all network components with application-layer filtering and powerful publishing wizards. Progent's Microsoft-certified ISA Server experts can show you how to plan, deploy, configure, and maintain ISA Server on your network so that your business achieves a smart and economical balance of protection, convenience, and performance.

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ProSight Email Security Consultancy
ProSight Email Security Engineer

Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to provide centralized control and world-class protection for all your inbound and outbound email. The powerful architecture of Email Guard integrates a Cloud Protection Layer with a local gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a deeper layer of analysis for inbound email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The local gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.

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Antispam Help and Support
Antispam Support and Setup

E-Mail Guard from Postini offers continually upgraded spam and virus blocking, content filtering, and protection from email-based directory harvesting and DSA attacks. Progent is a Postini aggregator and service firm. If your company is too small to qualify for a regular Postini license, you can still get the use of Postiniís Perimeter Management technology through Progentís E-Mail Guard antispam and anti-virus service offering. Progentís certified email security consultants can help you create an email defense strategy that includes antispam and virus defense technologies and processes.

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Cisco RADIUS Security Computer Consultants
Computer Consulting for Cisco Virtual Private Network

Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size business deploy and support Ciscoís security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to manage and offer the versatility to evolve with your growing business requirements. Progentís Cisco-Certified network experts are familiar with Ciscoís comprehensive family of hardware and software aimed at eliminating data pilfering, virus and worm assaults, Denial of Service attacks, and other threats to your information system. Progent can show you how to integrate Cisco technology to achieve secure access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized user access control foundation for user certification, authorization, and accounting from an easy-to-use Web interface.

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SCCM 2007 Migration Integration Support
SCCM 2007 Asset Management Technical Consultant

Progent's Microsoft-certified consultants can help you to support System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, improve security, and boost worker output by making sure that critical applications stay current, managing product licenses, and reporting resource usage profiles to help you make informed buying decisions. Once your organization is set to update your SCCM 2007 device management ecosystem, Progent can help you to prepare for and carry out a smooth move to SCCM 2012.

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Solaris Online Consultants
Sun Solaris Online Consulting

Progent offers national remote help and troubleshooting services for companies that run Sun Solaris networks or whose IT systems include a mix of Sun Solaris and Microsoft products. Remote technical support provides optimum return for your IT dollar by extending user productivity and shortening the time billed for computer analysis and repair. Sophisticated remote access technology and skilled technicians and engineers combine to enable Progent to solve the majority of network problems without squandering time and expense by going to your location. In the vast majority of cases your network issues can be dealt with by telephone or through a mix of phone support and remote network analysis. Progent can make available Cisco certified CCIE network experts and CISM certified security professionals to help you with the toughest network problems.

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ProSight VM Hosting Consulting Services
ProSight VM Hosting Services

Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small organization's production servers in an environment that delivers the highest level of availability and scalability and is also easy to migrate to another host. ProSight Virtual Hosting and management options are based upon proven virtualization platforms that enable small businesses with mixed- platform environments to save significantly on the costs of capital investments, infrastructure maintenance, and IT management while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor independence.

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Engineers for Internal Security Inventory
External Network Security Scan Specialist

Progent offers two ultra-affordable service packages designed to allow small companies to receive an independent security evaluation from a premier security engineer. With Progent's External Network Security Inventory Scan, a security engineer runs an extensive examination of your network from beyond your firewall to uncover potential weaknesses in the security posture you present to the outside world. With Progent's Internal Security Inventory Checkup, a certified security professional executes a system scan from a secure computer within your firewall to evaluate vulnerabilities to internal threats. The two security inventory packages are set up and run from a protected remote site.

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SCVMM 2016 and Windows 2016 Technical Consultant
SCVMM 2016 and Windows 2016 IT Consultants

Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of IT infrastructure management tools and is designed to offer a centralized mechanism for deploying and administering virtualized datacenters across hybrid networks that can include private clouds and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consultants can help businesses of all sizes with all facets of building, deploying, and managing a SCVMM 2016 solution. Progent can review your virtualization architecture, help you migrate efficiently from older versions of Virtual Machine Manager, design workflows for building and deploying virtual machines and hosts, implement fault-tolerant compute and storage clusters, connect your private cloud infrastructure with public cloud services, set up virtual switches and load balancers, develop and refine PowerShell scripts, and help you assess the strategic business benefits of the latest capabilities such as Storage Replica and Shielded VMs. Progent's virtualization experts offer world-class Windows Hyper-V consulting and VMware ESXi expertise.

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Aironet 700 Access Point Network Consultant
Aironet Access Point Management Network Consultants

Progent's certified wireless networking consulting experts can help organizations of all sizes to design, deploy, manage and troubleshoot Cisco Aironet wireless AP solutions to achieve the throughput, range, density, expandability, security and manageability needed for seamless access between wireless and wired networks. Progent offers efficient remote and on-premises support for both end-of-life and new-generation 802.11ac Aironet wireless access points and Progent can help you design and manage deployments of indoor and outdoor/industrial Aironet Wi-Fi access points.

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Consultants for Virtual Machine Manager 2016
Technology Consulting for SCVMM 2016 Virtual Switch

System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network monitoring and management products and is intended to offer a centralized solution for deploying and managing virtualized datacenters across hybrid networks that can incorporate private clouds and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consulting experts can assist organizations of all sizes with any aspect of building, implementing, and managing a SCVMM 2016 solution. Progent can assess your virtualization topology, help you migrate efficiently from legacy releases of VMM, design processes for building and installing VMs and VM hosts, implement fault-tolerant scale-out clusters, integrate your private cloud infrastructure with public cloud services, set up virtual switches and load balancers, write and debug PowerShell scripts, and help you assess the potential business benefits of the latest technologies like Storage Spaces Direct and Host Guardian Service. Progent's hypervisor professionals offer world-class Hyper-V consulting and VMware vSphere support.

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Office 365 Security Computer Engineer
Office 365 Android Integration IT Consulting

Office 365 is Microsoft's extensive suite of productivity programs and cloud-hosted services available on a subscription basis. Office 365 apps and cloud-based services are offered in an array of product bundles intended for customers from students and home offices to global enterprises. Progent can provide quick and affordable online access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Google Android technology. Progent can assist your business to evaluate the many subscription plans offered with Office 365 and integrate your network with Office 365 in a way that delivers maximum business value. Progent supports multi-platform networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist your business to create and manage hybrid networks that transparently integrate on-premises and cloud-based resources.

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Co-managed Heldesk Online Troubleshooting
Network Consultant for Shared Help Desk Ticketing

Progent provides three essential kinds of Helpdesk support including Microsoft Helpdesk Outsourcing Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco experts offers your customers convenient access to a dependable support resource with years of experience providing phone support and remote access troubleshooting for IT systems powered by Microsoft technology. Progent's focus is on giving the support Helpdesk a respected reputation as a key contributor to company productivity. Progent's goal is to fix rather than merely record problems.

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Windows Server 2012R2 Hyper-V IT Services

Progent's Microsoft-certified consultants can assist you to assess the business value of Windows Server 2012 R2 for your company, develop pilot systems and migration strategies, tune your network infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT support team, develop a corporate-wide security plan, automate network administration, help with creating applications, and generate and test a disaster recovery/business continuity plan.

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Windows, Linux, UNIX, Solaris Technology Consulting Services

If your company network mixes Linux technology technology with Microsoft Windows, Progent can help you to integrate your IT resources into a unified environment that allows all your OS platforms to run side by side for easy management, transparent information exchange, high availability, superior performance, and tight protection. Progent's UNIX/Linux and Microsoft Windows integration assistance offerings feature network infrastructure integration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online network help and troubleshooting, on-site technical support, and Help Desk services.

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Consult for Linux
Sun Solaris Engineer

Progent's UNIX platform consulting services provide small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of experience offers you a convenient one-stop consulting firm to help you build and maintain a protected and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and SGI/Irix or major Linux platforms such as RedHat Linux, SuSE Linux, Debian GNU/Linux and Mandrake.

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SQL Server 2008 Remote Support Services
Engineers for MS SQL Server

Microsoft SQL Server 2000 is a complete, web-aware database and data analysis package that enables the rapid creation of cutting-edge high-end programs that can give your business a significant competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the capability to communicate across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft technology, ensures you success in designing, installing and administering Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET platform.

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Cisco Prime Infrastructure Help and Support
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Progent's Cisco CCIE-certified wireless infrastructure experts can provide remote or onsite configuration and troubleshooting services to assist your organization to design, implement, upgrade, optimize, administer and debug Aironet Wi-Fi AP deployments of any scale or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to combine your Wi-Fi ecosystem with your wired network and cloud-hosted resources to build an enterprise connectivity foundation that is simple to manage and expand. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most appropriate selection, placement and configuration of Aironet Wi-Fi access points to work with your unique workplace layout, building structure, and anticipated workloads.

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CISSP Certified Cybersecurity Services

Progent's CISSP-certified cybersecurity consultants can help businesses of all sizes with any aspect of information system security. Progent can help create cost-effective cybersecurity solutions that guard a small business from modern malware attacks or Progent can design, deploy, and manage a comprehensive security strategy for hybrid enterprise networks that accommodate local, online, and mobile users accessing IT resources distributed over multiple physical datacenters and various clouds.

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SSL management Consulting Services

ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard information about your network infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be warned about impending expirations of SSLs ,domains or warranties. By updating and managing your IT infrastructure documentation, you can save as much as half of the time wasted searching for vital information about your network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether youíre planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require when you need it.

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VoIP Phone System Online Troubleshooting

Progent's Cisco IP phone and video IP phone experts can assist your business to configure, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from legacy VoIP products to the latest media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Cisco Unified CM, previously known as CallManager, or with Unified Communications Manager Express (CME) to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Unified CM applications that include Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's consultants can provide support with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP trunking, installing ISR G2 routers with CUBE internetworking capability, and designing Cisco UCS server failover and Cisco SRST systems for high availability.

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Mobile Laptop PC Consulting
Smartphone Synchronization Network Installation

Progent's remote connectivity and smartphone synchronization specialists can help you to design and deploy secure access solutions for off-site desktop PCs, laptops, and smartphones so they integrate seamlessly with your IT network, enabling you to optimize the productivity of your off-site workers.

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Consultant for Dynamics GP 2015 Azure AD
Expert Microsoft Certified Services for Dynamics GP 2015 R2 Migration

Microsoft Dynamics GP 2015 R2 introduces a revamped design that improves cloud readiness, works with popular handheld devices, permits single sign-on with Azure Active Directory, and tightens security. Microsoft Dynamics 2015 R2 also streamlines management reporting, incorporates nine new Workflows, expands the Web Client, and delivers more than 100 improvements to various applications. Progent's Microsoft-certified and Cisco-certified consultants offer the broad technical skills and experience to resolve the critical technical and business challenges associated with deploying and managing Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will maximize the business value of your investment in this powerful product.

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VPN Support and Setup
Cisco VPN Remote Consulting

Cisco's security and offsite access products for small businesses provide a comprehensive range of manageable security solutions to help safeguard your local and remote information system. Cisco's VPN product family features switches, firewalls, intrusion detection systems and VPN appliances. Progent's professional staff of consultants includes field-proven specialists with Cisco CCIE and CCNP qualifications who are able to assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security technologies that fit best with your company goals.

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Windows Server 2012 Storage Spaces Remote Support Services
Specialist for Microsoft Windows Server 2012

Progent's Microsoft-certified professionals can assist you to assess the business value of Windows Server 2012 R2 for your organization, create test systems and rollout strategies, tune your infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, educate your IT support, team, develop an enterprise-wide security plan, streamline IT management, help with creating applications, and generate and test a DR/BC plan.

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Zero Downtime Network Consulting Services
On-site Technical Support for Fault-tolerant system

Progentís high availability system consultants offer reliability consulting, disaster recovery planning, system load balancing, fault-tolerant interoffice access, non-stop Internet connection design, 24x7 data center support, and other non-stop operations support to help your small business design a non-stop network for strategic applications. Progent has the experience to design affordable, high-availability systems by utilizing the expanding suite of Windows Cluster servers including Windows Cluster Server 2003, SQL Cluster Server, and Exchange Cluster Server. Progentís Microsoft and Cisco certified consultants can help you design a high-availability mutli-location network with a completely mirrored Internet connection and efficient network load balancing.

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Setup and Support for Cisco SIP and CUBE
SIP Trunking IT Consulting

Progent's Cisco-certified SIP integration experts can help your business to plan, integrate, maintain, troubleshoot and upgrade Cisco's SIP infrastructure technology and Cisco's CUBE-connected SIP trunks and offer cost-effective remote or onsite support to assist companies to move efficiently to a productive unified communications ecosystem that delivers accelerated ROI. Progent's certified Microsoft unified communications consultants can assist you to configure interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms such as Skype for Business or Lync for connectivity to a SIP-based IP PSTN trunk.

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SCCM 2007 Patch Management Outsourcing
Configuration Manager 2007 Remote Troubleshooting

Progent's Microsoft-certified consultants can assist you to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, enhance compliance, and boost productivity by ensuring that critical applications stay current, managing licensing, and monitoring resource usage profiles to help you make smart purchasing decisions. Once your organization is set to upgrade your SCCM 2007 configuration management solution, Progent can assist you to prepare for and carry out an efficient migration to System Center 2012 Configuration Manager.

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Progent is seeking to find fulltime, results-oriented Microsoft accredited consultants with MCSE credentials; Cisco certified system engineers who have Cisco CCNP or CCIE credentials; security professionals who have CISSP or CISM or equivalent security certification; and high-end network design consultants with experience in mobile access, wireless networking, high uptime, business continuity, data preservation, and server virtualization. Progent also is hiring professionals to join our team of help desk service technicians and remote troubleshooting experts. In addition, We are seeking talented administrators who can operate productively in our fast-paced, virtual office culture.

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Windows Server 2008 R2 Network Engineer
Microsoft Windows 2008 On-site Technical Support

Windows Server 2008 represents a major step forward in making information networks more protected and available, simpler to virtualize and administer, faster, and able to offer a better platform for web hosting and development. Progent can help your company benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, support, education, temporary staffing, network monitoring, and security services.

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MySQL DBA Consultant Services

Progent can provide affordable remote access to an Oracle MySQL administrator or software developer and can help organizations of all sizes to integrate and maintain MySQL within a reliable IT infrastructure that provides advanced speed, scalability, and protection. Progent also has proven skill assisting companies migrate databases from an Oracle environment to MySQL.

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SonicWall NSA 9450 Firewall Technical Support
Security Firms for SonicWall Gateway Security Suite

Progent's SonicWall firewall experts can help you configure, manage, and tune SonicWall firewall devices including the current SonicWall TZ and NSa families of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into a complete security solution and build protection into your business practices.

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Microsoft Exchange 2016 Setup and Support
Consultant Services for Microsoft Exchange 2016

Progent can help your business in any and all facets of your migration to Exchange 2016 such as designing high availability infrastructure for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; determining mass storage requirements for your virtual machines (VMs), databases and log files; configuring hardware load balancing for fault-tolerant client access services; designing, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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infrastructure documentation management Consultancy
ProSight SSL management Professionals

ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, find and safeguard information about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as 50% of time thrown away trying to find critical information about your network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether youíre making enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you need as soon as you need it.

wi-fi controller Onsite Technical Support 3504 wireless controller Technical Support