Immediate Remote Support for Raleigh Computer Networks
Fast Remote Consulting for Raleigh SystemsFor organizations located in Raleigh or anywhere in the state of North Carolina, Progent offers remote technical support for information systems based on Microsoft, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Certified consulting experts have provided remote troubleshooting to companies in all 50 states in the U.S. (Refer to recommendations from Progent's clients.) In addition, Progent can furnish the consultation services of Cisco CCIE-qualified engineers to solve complex infrastructure problems, as well as the services of CISA and CISSP-accredited security experts to help with high-level security architecture and diagnostic issues.

Progent's remote technical support experts provide exceptional leverage because they possess the real-world background and have access to the sophisticated tools needed to resolve the majority of information system problems quickly. Efficient support reduces direct costs since service calls require fewer chargeable consulting minutes. Online support also avoids the cost of dispatching an engineer to your site. Your company saves even more in incidental costs by reducing or eliminating system outages and related losses stemming from business disruption, upset customers and vendors, unproductive workers, and distracted executives. Progent's extensive remote technical support know-how is particularly important in environments that depend on public clouds for vital infrastructure or software such as Microsoft Azure, Amazon AWA, or Office 365 Exchange Online, where on-premises tech support may not be useful.

Progent's pricing model for remote help is structured to stretch your IT service dollar. Progent charges by the minute for phone assistance, so you are charged exclusively for the services that you actually get. In contrast to typical online service organizations, Progent asks for no initialization charge or minimum job duration. Progent's per-minute billing unit and clean policy for billing prevent scenarios where quick solutions somehow end up as large invoices. Progent's skill at handling problems efficiently means your business saves cash.

Progent's Remote Consulting and Technical Support Services
Through years of experience, Progent has fine tuned a set of customized tools and proven methodologies which promote the maximum level of effectiveness for online consulting and troubleshooting for IT systems of all sizes. Progent offers secure VPN support for VPN gateways from a variety of popular sources including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN access enables the experts of Progent's Technical Response Center to connect to your company's environment without breaching system security.

Progent's advanced service database system keeps comprehensive documentation of all support that Progent's clients have received. Progent's team consultants have the benefit of the specifics of all help delivered to each customer by any consultant. This archive of problems and fixes is structured as an easily retrievable support database that permits Progent's online technical professionals to share their knowledge with the whole team to make sure that the quality of Progent's technical support grows over time. Progent's advanced certifications and close relationships with important industry leaders including Cisco and Microsoft make available additional extensive technical support databases and permit priority access to manufacturers' in-house product engineers with the result that Progent's online consulting experts are able to determine optimal solutions promptly.

Online technical services offered by Progent to customers in Raleigh and anywhere in the state of North Carolina include:

Progent's ProSight Flat-rate Managed Services for Small and Mid-size Businesses
Progent offers a selection of budget-friendly, flat-rate services designed to enable small and medium-size organizations to utilize the same best-of-breed IT solutions used by some of the world's leading enterprises. Progent's ProSight portfolio of outsourced network management services covers all critical aspects of modern networking including email protection, security and compliance, cloud-based backup and disaster recovery, infrastructure health monitoring, VM hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior-based analysis tools to guard endpoints as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily get by legacy signature-matching AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a unified platform to address the entire threat progression including protection, detection, containment, cleanup, and forensics. Top features include one-click rollback using Windows VSS and real-time system-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer economical multi-layer protection for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, device management, and web filtering through leading-edge technologies incorporated within a single agent accessible from a unified control. Progent's security and virtualization experts can assist you to plan and configure a ProSight ESP deployment that meets your organization's specific needs and that allows you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require urgent action. Progent can also help you to set up and test a backup and restore system like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and mid-sized businesses a low cost end-to-end service for secure backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS automates and monitors your backup processes and enables rapid recovery of vital data, apps and VMs that have become lost or corrupted as a result of component breakdowns, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or to both. Progent's backup and recovery specialists can deliver advanced support to configure ProSight DPS to to comply with government and industry regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, when needed, can help you to restore your business-critical information. Find out more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top information security vendors to provide web-based control and comprehensive protection for all your email traffic. The hybrid structure of Progent's Email Guard combines cloud-based filtering with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. Email Guard's cloud filter serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This decreases your vulnerability to external threats and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance adds a further level of analysis for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email traffic that stays within your security perimeter. For more information, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to diagram, monitor, optimize and debug their networking hardware like switches, firewalls, and load balancers plus servers, client computers and other devices. Using cutting-edge RMM technology, ProSight WAN Watch makes sure that network maps are always updated, copies and manages the configuration of almost all devices on your network, tracks performance, and generates notices when issues are discovered. By automating tedious management and troubleshooting processes, WAN Watch can cut hours off common tasks like network mapping, reconfiguring your network, locating devices that need important updates, or resolving performance problems. Learn more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management technology to help keep your network operating at peak levels by checking the state of critical assets that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your specified IT personnel and your Progent consultant so any potential problems can be resolved before they have a chance to impact your network Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure Tier III data center on a fast virtual machine host set up and maintained by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the applications. Since the system is virtualized, it can be ported immediately to a different hardware environment without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard data about your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or warranties. By updating and managing your IT documentation, you can save up to 50% of time wasted looking for critical information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether youíre planning enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need when you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size businesses to get an objective evaluation of the overall health of their information system. Based on some of the leading remote monitoring and management platforms available, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how well the configuration of your essential network devices adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits like a cleaner Active Directory environment. Both also include one year of state-of-the-art remote network monitoring and management. Advantages can include easier network management, improved compliance with data security regulations, more efficient utilization of network resources, faster troubleshooting, more reliable backup and recovery, and less downtime. Read more about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a phone interview with a Progent information assurance consultant. The fact-finding interview is designed to assess your company's preparedness to stop or recover quickly following an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to collect information concerning your current security profile and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow best practices to build a cost-effective AV and backup/recovery system that meets your business requirements. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

Special Consulting Services Offered by Progent
Progent can provide the skills of world-class online consulting experts for contract IT programs. Billing rates for ongoing development or consulting tasks are set according to the qualifications of the engineers required. Progent's experience with these special fields of information technology allows customers to complete critical projects economically and on time. Progent's special online engineering services include:

  • Help Desk Call Center Support
    Progent's Help Desk Call Center support programs for businesses with environments based on Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux platforms include comprehensive Help Desk services, shared Help Desk support services, and Call Center operations consulting. Progent's Standard Help Desk Services provide small organizations a comprehensive solution that manages all aspects of remote Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Progent provides help desk services at a significant discount from Progent's regular desktop support rates, and Progent offers the option of fast on-demand escalation to subject matter experts to handle the most problems.

    Progent's Help Desk Call Center consulting support can support you in establishing an effective new Call Center or revamping your established one, evaluating or modifying Help Desk Call Center software products to address the particular needs of your business, or providing temporary online personnel to work with your existing Help Desk team to handle high-demand situations such as software migrations, mass updates, or installing new applications.

    Progent's Help Desk team of seasoned network experts gives your workers in Raleigh or anywhere in the state of North Carolina immediate access to a reliable technical support resource with substantial experience offering phone support and remote diagnostics for IT systems powered by Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's focus is to earn the Call Center perception as a key enabler of company success, and Progent's aim is to resolve and not simply track technical issues.

  • Business Applications Support: Training, Development, and Troubleshooting
    Progent's Applications Consulting staff offers online professional consulting expertise and education in specific business application fields such as ERP, MRP, custom programming for accounting packages, and Customer Relationship Management. Progent also can provide consulting, customization, and training for familiar Microsoft applications such as CRM, Project, Office 365 Word, and Office 365 Excel. To read additional information concerning Progent's consulting, custom programming, and education services, go to Progent's Applications Experts Services.

  • Unified and Automated Management of Hybrid Cloud Environments
    Microsoft System Center 2016 unifies and automates the management of hybrid cloud environments by offering comprehensive integration with Windows Server 2016 servers, Windows 10; seamless integration of heterogeneous environments that include various Linux distributions, Hyper-V and VMware vSphere; and better public and private cloud support such as tighter integration with Intune for iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consulting experts offer world-class online and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to plan and configure a new implementation of Microsoft System Center 2016, expand or tune your current one, upgrade smoothly from a prior version of System Center, or debug your System Center solution.

  • Online Hybrid Network Monitoring Services
    Progent offers organizations in Raleigh, or anywhere in the state of North Carolina, online hybrid network monitoring by providing Microsoft System Center Operations Manager consulting and Microsoft System Center 2012 Operations Manager support. Progent can customize Operations Manager to suit your environment so your computer maintenance is proactive rather than reactive. By detecting potential issues before they grow into crashes, proactive monitoring can avoid inconvenient and expensive network failures. Progent can also assist with network monitoring products like Nagios and MRTG to troubleshoot UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft networks, or systems based on a variety of platforms.
How Your Raleigh Business Can Contact Progent's Remote Support Experts
To get in touch with Progent about emergency phone-based support with Microsoft, macOS and OS X, or Linux networks, visit Progent's Urgent Online Support, call 1-800-993-9400, or see Contact Progent. For businesses and startups in Raleigh or throughout the state of North Carolina, Progent's phone-based computer support engineers are ready to provide expert and affordable IT help the instant your organization requires it. More than a decade of offering online technical assistance has earned Microsoft Partner status for Progent's consulting experts and has allowed Progent to develop world-class troubleshooting capability and to fine tune online connectivity tools to fix computer problems rapidly while avoiding the cost and lost time associated with on-premises support calls.

Even if your Raleigh organization deals with a regular independent support technician or employs an in-house IT staff that can handle ordinary computer issues, Progentís Microsoft and Cisco certified consultants can provide a convenient and transparent virtual expansion of your on-site resources for situations when your usual service personnel either lack the time or the experience to solve unexpected system crises or especially challenging integration problems.

Benefits of Progent's Network Help for Offices in Raleigh
Progent's online network troubleshooting services allow your Raleigh company to have the benefits of timely, enterprise-class IT support without the cost of maintaining an in-house IT organization. Your network will acquire added business value by becoming more reliable, productive, and secure. Advantages to your company include:

  • Seamless virtual extension of your on-site support resources
    With most companies in Raleigh or anywhere in North Carolina, local computer service providers, whether represented by freelance consultants or an in-house maintenance staff, can deal with typical network problems. However, serious problems might strike when local resources are overstretched or absent, and some trouble may involve IT products that is beyond the scope of your onsite support people. In these cases, Progent's on-call service professionals provide an easy, quick, and economical way to augment your regular help and to convey valuable knowledge to increase your ability to resolve downstream problems in-house.

  • Less Reliance on Freelance Consultants
    For network maintenance, smaller companies commonly depend on individual freelance service providers. Although independent service people carry less overhead than big consulting organizations and can often charge marginally less, they are often overbooked, making it hard to respond quickly to crisis situations. If a freelance service provider is occupied with another client, sick, on a trip, or in training, the absence of reserve personnel may force your company to go without help during an emergency. As your company expands, system unavailability and trouble with vital software become more expensive. The budget you thought you were conserving on an independent can be consumed fast by reduced productivity. Progent provides a dependable source of backup service experts to insure your network stays available.

  • Build a Scalable Foundation for Smooth Growth
    Companies typically begin with an IT architecture implemented on a modest budget. Lacking a robust framework, band-aid repairs can get thrown on top of an unstable foundation. When a company grows, stability and expandability problems can impede the success of the business. Such poorly built environments need careful assessment, smart strategic planning, and extensive technical expertise to upgrade to a system infrastructure that can deliver the stable foundation to handle vital business demands and facilitate downstream expansion.

  • Interact with Problem Solvers Instead of Technology Vendors
    Smaller offices require advice and technical education to negotiate an increasingly complicated array of product options available for promoting business growth and improving productivity. Businesses hardly need a network engineer who is attempting to resell a specific vendor's technology. IT consulting and product selling can result in a situation where the recommended solution is built around a profitable technology rather than the genuine needs of a business. Progent eliminates these conflicts of interest by selling only services instead of products. This enables Progent to match IT expertise with the best interests of customers.

What Makes Progent Unique from Other Support Organizations?
Progent is a Microsoft Certified Partner consulting firm and Progent's number of employees, range of IT experience, refined remote support tools, and understanding of corporate IT allow businesses to avoid the limitations associated with excessive dependence on smaller consulting firms, independent freelance service providers, or limited in-house resources.

Progent adds value by offering:

  • Best Practices
    Progentís staff of Microsoft and Cisco Premier experts average longer than a decade of hands-on industry experience, at the forefront of IT service, executing a wide range of technical tasks for a large array of businesses. Every Progent support professional shares a proven set of personal best practices which are combined into company-wide leading practices training that Progent instills in its consulting staff. This guarantees that you get not only world-class IT capability, but also a support engineer with field-tested methods for applying technical knowledge to resolve real-world network problems rapidly.

  • Value Pricing
    Progent's pricing policy is to charge for online support and on-premises visits by the minute. As a result, you owe exclusively for received services. Progent does not demand a higher rate for after-hours or urgent support, and inside California or in areas where Progent provides in-person support, Progent does not charge for travel except for urgent calls where on-site work is less than four hours. Also, Progent applies no initialization charge and requires no monthly commitment for services provided during regular business hours. Many service organizations demand substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates big invoices for quick repairs so you will not be forced to allow minor problems to fester.

  • Full Documentation of IT Services
    Progent has developed a comprehensive support reporting system that stores and formats detailed documentation for all billed support activities. Unlike some freelance consultants or small support organizations who provide scant documentation or details of services done, every service provided by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the service reports transmitted by every staff member to each customer. The practice of documenting and archiving support records results in more efficient service and eliminates a slew of typical misfortunes such as when a support client is effectively held captive to a consultant who wonít let go of vital service information.

  • Remote Server Monitoring with MS System Center Operations Manager
    Progent is one of the few support firms to offer 24x7 network monitoring services powered by MS System Center Operations Manager. MS Operations Manager causes your network support to be proactive rather than reactive. By revealing potential issues before they result in downtime, network monitoring can save your IT network from painful and expensive availability disruptions.
How Does My Business Start Getting Remote Computer Help from Progent?
To initiate Progent's online help offerings or to learn more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for IT help, go to Immediate Technical Support.


An index of content::

Alabama Migration Consulting Cisco Certified Expert Alabama Computer Network Consulting company
Antispam Support and Setup Antivirus Support and Setup
Aptos Support Group in Northern California Solutions Provider for Santa Cruz Northern California
Augusta SharePoint Server 2010 Onsite Technical Support Technical Support Services in Augusta, GA
System Center 2012 Configuration Manager Network Consultants
SCCM 2012 Windows 2010 Provisioning Help and Support

Progent's Microsoft-certified consultants can help your business to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to Configuration Manager 2012 from a legacy device and application management solution or assist you to modify your existing SCCM 2012 environment to support your evolving IT requirements. Also, Progent can help you to build a software foundation that fully supports SCCM 2012 by delivering expertise with associated Microsoft technologies such as Active Directory Domain Services (ADDS), Microsoft SQL SSRS, and Internet Information Services (IIS).

Automatic Topology Diagrams Engineer ProSight Remote Network Infrastructure Troubleshooting Network Engineer
BlackBerry BPS Computer Outsourcing BlackBerry Exchange Consulting Service Firm
BlackBerry BPS Network Consulting Companies Lincoln, Lancaster County BlackBerry Synchronization IT Management in Lancaster County Nebraska
CISA Certified Security Expert Riverbank Network Support Group in California Newman Networking Company
CISM Consultant Career Opportunities Portland Microsoft MCTS Remote Engineer Job Opportunities in Portland - Gresham
Amazon AWS integration Programming Firm
Microsoft and Cisco Authorized Expert Engineer for Amazon S3 disaster recovery

Progent offers cost-effective online consulting to assist businesses of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Glacier. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, system design, pilot testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security and compliance.

CISSP Audit in Wichita, KS Network Security Testing for Firewall
Planning Phase: Design and Architecture Proposals Network Engineers
Envisioning Phase: Requirements Definition Network Support Technician

When performing IT tasks for corporate clients, Progent uses a phased methodology driven by specified milestones so as to meet financial, timing and engineering goals while minimizing productivity disruption. Progent's Enterprise Services Project Methodology follows accepted project management procedures derived from the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, test models, design tuning, and professional deployment. All phases are documented to provide a comprehensive description of technical services delivered and to help in downstream network maintenance.

CISSP Cybersecurity Firms Technical Support for Security Albuquerque, Bernalillo County, New Mexico
CRISC Certified Technical Consultant CRISC Risk Identification Consultant Services
California Support Firm Cotati Small Business Network Consulting Companies in California
Cisco CCIE Online Software Consulting Services Cisco Security Solution Providers
Cisco CCIE Security Engineer Careers in Garland Centerville Garland Career for CISSP Engineer
Cisco Certified Expert Saddle Brook, New Jersey Network Assessment Award Winning Saddle Brook, New Jersey Server Recovery
Windows Server 2008 R2 Support and Integration
On-site Technical Support for Windows Server 2008

Progent's Microsoft-certified professionals can help you to evaluate the benefits of Windows Server 2008 for your business, develop pilot programs and rollout strategies, install Windows Server 2008 with your network environment and workload, educate your support staff how to run new management utilities, and provide continuing consulting and troubleshooting via low-cost options such as Help Desk service and online technical support.

Cisco Certified Kansas City IT Support Kansas City, MO Information Systems Firms
Chief Information Officer Online Technical Support
CIO Network Consultant

Progent offers the part-time services of a veteran CIO who can provide a broad perspective to assist your company pick and support network technology to meet your present needs and that can be a firm foundation for your growth. Progent's temporary Chief Information Officer services provide financial advantages to companies trying to optimize the benefits from their IT investment but who are unable or unwilling to add one more high-level position to their head count. Because Progent is vendor-agnostic, with a large team of engineers certified to support all major OS platforms and connectivity technologies plus a wide range and application software, Progent is in a unique situation to offer unbiased advice as well as expert technical help for developing information solutions that match the special requirements of your organization.

Cisco Small Business Computer Consultant Michigan Information Technology Consulting Company Detroit, MI, Grand Rapids, MI, Warren, MI, Lansing, MI
System Center 2012 Operations Manager Network Consultant
Microsoft Certified Partner SCOM Management Packs Integration Services

Progent's Microsoft-certified consulting experts have over a decade of background designing, deploying, optimizing and fixing Microsoft SCOM environments and offer organizations of any size expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help you to design an architecture for SCOM 2012 servers that provides the performance and resilience needed to watch over your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs according to industry best practices for tracking network infrastructure as well as both Microsoft and third-party apps and services. In addition, Progent can deliver fast remote or on-premises technical support to help you to fix serious problems uncovered by System Center 2012 Operations Manager.

Cisco Systems Consultant Cisco Integration Group
Windows 2008 Active Directory Online Support
Expert Microsoft Certified Active Directory Support Services

Microsoft Windows Active Directory demands extensive hands-on experience to configure optimally across a large corporation. Progentís Microsoft Certified consultants are experienced in designing, integrating, and maintaining complex Microsoft Enterprise Active Directory projects. Progentís fields of proven competence with Windows Active Directory include replication problems, multi-domain partition design, correcting corrupted AD objects, cleaning up residual legacy version configuration objects in production Active Directory environments, and repair of failed configurations of AD and AD-integrated applications.

Cisco and Microsoft Certified Expert Small Office Computer Consulting Services for Albuquerque, Las Cruces, Santa Fe, NM Albuquerque New Mexico Technical Support Company
Citrus Heights Online Help in California Information Technology Consulting Company for Citrus Heights in California
Computer Consultancy Services Exchange Computer Networking
Computer Consulting Companies for Windows 2008 Server Windows 2019 Server Consultancy Services Group
Computer Consulting for SQL Server 2016 and Excel SQL Server 2016 and Amazon Marketplace Web Service Consultant
Computer Support Companies for BlackBerry Software in Seattle Puget Sound BlackBerry Professional Software Outsourcing IT
IP Endpoints Technical Consultant
Cisco VoIP Phones and Unified Communications Professionals

Progent's CCIE-certified network infrastructure consultants can provide high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.

Consultancies for Progent Progent Server Help
Consultant Services for ProSight Private Cloud Hosting Services Consultants
Consultant for Email Block Lists Professionals for ProSight Email Spoofing Protection
Juniper Junos J-Web Network Security Auditor
Juniper Junos Network and Security Manager Information Technology Consulting

Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

Consulting Service Firm Home Based Virtual Office Orange County
Microsoft Experts Windows Server 2012 Clustering Computer Consulting
Windows Server 2012 Data Deduplication Support and Setup

Progent's certified professionals can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, develop test environments and rollout plans, optimize your network for on-premises, multi-site, cloud-based, and hybrid datacenters, educate your IT support team, develop an enterprise-wide security plan, streamline network management, help with application development, and build and test a disaster recovery/business continuity plan.

Consulting in Wichita, Overland Park, Kansas City, KS UNIX Support and Integration Wichita, Sedgwick County, Kansas
Contractor Job Honolulu MCSE Remote Consultant Contractor Job Honolulu, HI
Data Center Colocation Technical Support Colocation Network Consultant
Cisco RADIUS Security Remote Technical Support
Cisco VPN Online Support

Cisco's security and remote access solutions for small to mid-size businesses offer a complete range of manageable security hardware and software to help safeguard your wired and wireless information system. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection systems, and VPN solutions. Progent's professional consulting staff includes experienced specialists with Cisco Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security technologies that fit best with your business goals.

Dynamics GP System Update Professionals MCSE Expert Certified Dynamics GP Upgrade Planning Technology Professional
Excel Power View Integration Excel Power Map Programming Firms
Exchange Server 2003 Upgrade Consulting Services Exchange Server 2003 On-site Technical Support
Exchange Server 2010 IT Service Provider Exchange 2007 IT Consulting Companies
Support Outsourcing for Microsoft System Center Operations Manager
Comprehensive Event Management Support Outsourcing

Progent's Microsoft-certified consultants have over 10 years of experience designing, deploying, enhancing and fixing System Center Operations Manager solutions and can provide companies of any size expert remote or onsite consulting services for SCOM 2012. Progent can help your company to design an architecture for SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent can also help you to import and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network fabric and both Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast remote or onsite technical support to help you to fix serious problems uncovered by SCOM 2012.

Exchange Server 2013 Computer Network Consultants Yonkers, NY Microsoft Exchange 2010 Computer Network Firms in Westchester County New York
Exchange Email Hosting Consulting Services
Microsoft Exchange Hosting Technology Professional

Progent's Microsoft Exchange Server Hosting Services offer a world-class data center with redundant electrical and environmental control systems, 24x7 site security and IT support center, plus fault-tolerant connections to Internet backbone service providers. Hosted Microsoft Exchange servers are set up as virtual machines for service continuity, smooth expandability, and rapid restoration. Progent's services feature complete incorporation with your network, access to mobile computing devices, continual tracking of performance and security, spam protection, patch and revision control, Help Desk services, per-day backup, and full messaging management services.

Exchange Server 2016 Small Office Network Consulting Services Information Technology Management for Exchange 2010 Server in St Paul, MN
Mandrake Linux Consultants
PCLinuxOS Linux Consultancy

Progent's Linux consulting services provide small businesses and developers support for administering and maintaining Linux computers that operate with Microsoft-powered technology. Progent can give your organization access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad range of experience provides you with a convenient one-stop source to help you create and maintain a secure and reliable cross-platform network and communications environment that supports Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux platforms such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.

Exchange Server 2016 Software Consultants Microsoft Exchange Professionals
IT Services for Barracuda Backup Appliance
Barracuda Backup Encrypted Appliance Professional

Barracuda Backup is an affordable, subscription backup/restore service for small and mid-size organizations. A Barracuda Backup deployment can include a purpose-built hardware appliance built by Barracuda or a virtual appliance with similar functionality but which uses your own storage infrastructure. Barracuda Backup safeguards vital company data produced locally, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting services to assist your business to plan, configure, manage and repair a BDR solution based on Barracuda technology.

Glendale, AZ Integration Company for Microsoft Exchange Remote Help Desk Computer Networking in Glendale Goodyear Surprise
On-site Technical Support for SCDPM 2012 and SQL Server
Consulting Services for SCDPM 2012 and Hyper-V

Progent's Microsoft-certified consultants offer remote or onsite support to help organizations of any size to design, deploy, administer, and troubleshoot a backup-and-restore solution built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to migrate from earlier versions of SCDPM or from another backup/recovery system, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud, or hybrid datacenters. Progent can provide occasional help for resolving particularly stubborn problems, or comprehensive project management support. Progent's consultants can also assist you to design Data Protection Manager into an enterprise-class disaster recovery plan.

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Progent's Microsoft-certified Windows Server 2019 consultants can help your company to design and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Windows Server 2019 delivers significant improvements in capacity, speed, manageability, virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and container support.

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Remote 24x7 network monitoring, proactive alerts, and actionable analytical reporting are crucial to preserving the health of your network and avoiding preventable and costly downtime. Remote Monitoring and Management (RMM) technology has advanced so far that businesses of all sizes can afford a degree of protection that was previously limited to large enterprises. Progent offers several RMM solutions delivered as economical service packages designed to assist you to detect and fix a most IT network issues before they can disrupt productivity.

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Progent's Citrix-certified experts can help you to plan, install, manage, and troubleshoot a virtual Windows application delivery solution built on XenApp. Progent's Cisco CCIE network consultants can show you how to enhance your network infrastructure for distributing server-side and client-side applications, and Progent's datacenter support experts can assist you to manage and support a remote datacenter that offers high availability, enhanced protection, and fast recovery.

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Progent's expert support team can help you define and implement an efficient in-place Microsoft Exchange 2007 migration plan that minimizes network downtime, reduces ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-location migrations, Progent has the experience to finish your move rapidly and affordably. Progent's Microsoft Exchange 2007 support, troubleshooting, and consulting offerings include assistance with the integration of third-party enhancements of Microsoft Exchange Server 2007 that are best aligned to your business goals.

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Progentís team of Microsoft and Cisco Premier Certified consultants average longer than a decade of hands-on professional background, in the trenches of network support, executing a wide variety of technical projects for a large array of clients. Every Progent support professional shares a proven collection of individual best practices that are combined into shared best practices training that Progent instills in its consulting personnel. This ensures that you get not only expert technical capability, but also a support engineer with proven methods for using technical knowledge to repair real-world network problems efficiently.

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Microsoft Exchange 2013 incorporates significant enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces important innovations as well as a redesigned architecture. These improvements affect vital facets of IT including ease of administration, availability, security, operational costs, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting experts can help you understand the potential advantages of upgrading to Exchange Server 2013, create a cost-effective validation and deployment plan, and train your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing remote consulting and management for Microsoft Exchange Server 2013.

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Progent's Microsoft-certified consultants can help you to maintain System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, improve compliance, and increase productivity by making sure that critical applications stay up to date, tracking product licenses, and monitoring resource usage patterns so you can make informed purchasing choices. Once your organization is set to upgrade your SCCM 2007 device management ecosystem, Progent can help you to plan and implement a smooth migration to SCCM 2012.

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Cisco Cisco Unified Communications Manager (CUCM or Unified CM), formerly named CallManager, is the foundation of Cisco's collaboration solution. Unified CM and Unified Communications Manager Express provide a modern IP-PBX by integrating tightly with unified messaging applications that include Unified CM IM and Presence Service, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's Cisco-certified network consultants can deliver effective and budget-friendly remote and on-premises support to assist organizations of all sizes to create and administer Unified CM ecosystems by providing Unified Communications Manager integration and technical support services that add optimum business value. Progent can assist with any aspect of Unified CM support and troubleshooting in areas such as integrating Cisco VoIP phones and desktop Video phones, designing dial plans, configuring SIP connections and PSTN calling, deploying Cisco ISR routers with CUBE support, creating UCS server clustering systems for survivability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.

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Years of experience delivering Microsoft support and Cisco technology consulting has allowed Progent to develop a unique capability for supporting branch offices that require network service with the flexibility associated with with small firms but which includes professional client interaction, thorough documentation, and compliance with enterprise IT standards. If your enterprise maintains a branch office situated anywhere in or any area covered by Progent's engineers, Progent can provide a wide array of onsite and on-line network support services and system design assistance.

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Progent can help you to plan and administer hybrid environments that support Windows and Linux operating systems and apps in both cloud-only solutions or in hybrid architectures that combine local IT assets as well as public clouds. To assist you to integrate public clouds with physical datacenters, Progent offers a range of cloud integration services such as Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has two decades of background delivering high-level consulting services remotely, and Progent can make sure you successfully carry out your cloud migration projects quickly and within your budget.

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Progent's Citrix-certified consultants can assist your company to evaluate the strategic benefits of XenServer as well as additional Citrix platforms, and can help your IT organization to plan, validate, execute, troubleshoot, and support a Citrix XenServer installation. Progent can in addition analyze your existing Citrix technology environment and help you to optimize resource utilization, performance, protection, uptime, and disaster recovery.

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Microsoft Windows Server 2008 is an important step forward in making information systems more secure and fault tolerant, easier to virtualize and administer, higher performing, and able to provide an improved environment for web hosting and development. Progent can assist your business get the most from the improvements incorporated into Microsoft Windows Server 2008 by delivering consulting, tech support, education, temporary staffing, network monitoring, and security services.

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The server cluster feature set incorporated into the high-end versions of Microsoft Windows Server 2008 has been radically redesigned to simplify the installation, setup, and maintenance of server clusters that offer improved levels of system availability, security, performance, and flexibility. New or improved features include automated cluster Validation, easier setup and installation, unified cluster administration, new cluster infrastructure for maximum uptime, hardened security and quorum structure, fewer failure points, greater storage and memory capacity, and enhancements for geographically dispersed clusters. Progent's consultants can help your company assess the business benefits of Windows clustering, design and implement an installation, train your IT staff to administer your cluster environment, provide ongoing consulting and technical help services, and produce and validate a business continuity procedure.

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Progent's Microsoft and Cisco-certified consulting experts can assist your organization to determine the value of Microsoft Exchange Server 2010 for your business and can help you to plan and carry out a smooth upgrade to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will offer quick return on investment by improving your workers' efficiency, cutting the expense of equipment and service, streamlining administration, and consolidating your key communications platforms.

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Progentís Microsoft certified consultants offer small and mid-size companies enterprise-grade consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to install important software rapidly and reliably to specified users, reduce product costs and adhere to licensing agreements by determining patterns of usage, improve Windows security by improving your awareness of vulnerability and by installing critical updates, manage your external workforce through industry standards independent of connection or geography, and lower operational costs by fully exploiting the administrative functions built into Windows. Progentís SMS consulting professionals can help you use SMS effectively for automated software and application deployment, security patch control, and asset monitoring management including software and appliance inventory.

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Progent's work environment will allow you to become a more capable consulting professional by enhancing your information technology knowledge and increasing the satisfaction of your clients. Progent delivers this promise by attracting the best consulting talent for you to work with, offering a state-of-the-art network and communications architecture, running proprietary software tools to enable the maximum quality of service, and by optimizing our business structures for finding and maintaining clients.

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Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer security for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to security threats from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device management, and web filtering through cutting-edge technologies incorporated within a single agent managed from a single control. Progent's data protection and virtualization experts can assist you to plan and implement a ProSight ESP environment that addresses your company's specific requirements and that helps you demonstrate compliance with government and industry data protection regulations. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent's consultants can also help you to set up and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack such as ransomware.

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Progent's Microsoft-certified consultants offer online or in-person expertise to assist organizations of all sizes to plan, implement, administer, and repair a backup/recovery solution built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to migrate from older versions of Data Protection Manager or from another backup platform, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud, or hybrid environments. Progent offers as-needed support for fixing especially stubborn problems, or comprehensive project management support. Progent can also assist your business to design SCDPM 2012 into an enterprise-class disaster recovery strategy.

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Progent's Microsoft and Cisco-certified network engineers can assist your organization to assess the value of Microsoft Exchange Server 2010 for your company and can help you to plan and carry out a smooth migration to Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will offer fast return on investment by improving your productivity, cutting the expense of equipment and support, streamlining administration, and consolidating your key communications technologies.

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Progent's ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer protection for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to security threats from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, device management, and web filtering via leading-edge technologies incorporated within one agent accessible from a unified console. Progent's data protection and virtualization consultants can help your business to plan and configure a ProSight ESP deployment that meets your organization's specific needs and that allows you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require urgent attention. Progent can also help your company to install and verify a backup and restore solution such as ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack like ransomware.

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Progent can provide online and onsite expertise to help you with any facet of BI reporting ranging from troubleshooting or modernizing reports to designing and implementing an advanced BI environment. Progent's management reporting experts can help you to maintain your existing reporting environment, help you to upgrade reports from an outdated reporting product to a current one, and deliver as-needed online training to meet your specific needs. Progentís management reporting and analytics consultants can provide experience in all popular BI reporting and visualization platforms including Microsoft's SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot and Power View, and Report Designer.

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Progent's Microsoft Exchange Hosting Services offer an enterprise-class data center that features redundant power and cooling systems, 24x7 staffed security and operations center, and fault-tolerant access to Internet backbone service providers. Hosted Exchange servers are set up as virtualized servers for fault tolerance, easy expandability, and fast restoration. Services feature integration with your business network, access to mobile communication products, continual monitoring of performance and security, spam and virus protection, security update and revision control, Contact Center support, per-day backup, and comprehensive messaging management support.

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If you have a company network with 10 to 50 network users, Progent's computer outsourcing services free your organization from over-reliance on single freelance consultant while giving you cost-effective and dependable access to high-quality technical expertise. By providing IT consulting service when you need it, offering specialized expertise for key technologies, delivering value-added services such as automated server monitoring, and charging only for support you use, Progent offers you an economical solution for maximizing the business value of your small business network. Progent is the intelligent way for small businesses to create and maintain a reliable and safe IT network and to have fast access to the experienced consulting typically restricted to enterprises who are able to afford a large in-house IT group.

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Progent's Linux support services provide small businesses and developers support for managing and maintaining Linux computers that coexist with Microsoft-powered networks. Progent offers your organization contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This broad range of expertise provides you with a convenient single consulting firm to help you build and manage a secure and robust mixed-platform network and communications environment that allows Linux and Microsoft coexistence by combining MS Windows with leading Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

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Les Kent has a 35-year history of effective technology integration, corporate management, marketing, and operations. He has shown a knack for creating elegant IT solutions in his roles as as a network designer, application developer, project manager, implementation expert, and troubleshooter for small companies, start-ups, and global enterprises.

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Progent's consultants can provide Apple macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Mac integration with Windows environments, Microsoft Entourage and Exchange Server expertise, security services, and custom training. Progent can assist clients to migrate to macOS from Mac OS X or other earlier versions of Apple OS X and Progent can offer expertise with macOS and Mac OS X applications. Progent can also assist you with Apple iPhone integration and iPad management, or migrating to iCloud. For business networks built exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of planning, configuring and supporting a network infrastructure that is reliable, safe, fast and aligned with your organization's business goals.