Fast and Affordable Online Troubleshooting for Raleigh Information Networks
Fast Remote Help for Raleigh SystemsFor companies located in Raleigh or anywhere in North Carolina, Progent offers online technical support for information systems based on any combination of Microsoft, Cisco, macOS and OS , or Linux technology. Progent's Microsoft Premier professionals have delivered remote troubleshooting to businesses in all 50 states in the U.S. (See recommendations from Progent's customers.) In addition, Progent offers the expertise of Cisco CCIE network specialists to handle complex networking problems, as well as the assistance of CISA and CISSP-certified security experts to handle high-level security design and troubleshooting issues.

Progent's remote support engineers provide exceptional leverage due to the fact that they possess the practical experience and have access to the sophisticated tools necessary to resolve most information system issues rapidly. This reduces direct costs since solutions use up fewer billable minutes. Remote support also avoids the expense of dispatching an engineer to your site. Your company benefits additionally with incidental expenses by reducing or avoiding system outages and related costs stemming from business discontinuity, disgruntled customers and vendors, unproductive workers, and de-focused executives. Progent's extensive online technical support expertise is particularly valuable for businesses that rely on public clouds for critical infrastructure or applications such as Azure, Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where on-premises support may not be an alternative.

Progent's billing policy for online support is designed to leverage your network support dollar. Progent charges per minute for telephone-based assistance, so you are charged only for the services that you actually get. Unlike many remote support firms, Progent imposes no startup surcharge or minimum fees. Progent's one-minute billing unit and simple model for billing avoid situations where quick solutions somehow turn into big invoices. Progent's skill at handling technical issues quickly means you saves money.

Progent's Remote Consulting and Technical Support Expertise
Over time, Progent has fine tuned a set of optimized tools and field-tested methodologies that allow the highest level of effectiveness for online engineering help and troubleshooting for information networks of all sizes. Progent provides secure Virtual Private Network support for gateways from multiple leading companies including Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN technology permits the consultants of Progent's remote service group to access your company's system without breaching system security.

Progent's sophisticated customer support reporting application maintains thorough records of the support that Progent's customers have received. Progent's staff service personnel have access to the records of all help rendered to each Progent client by any Progent engineer. This database of trouble tickets and solutions is structured as a readily searchable support knowledge base that permits Progent's online support professionals to share their experiences company-wide to make sure that the value of Progent's support services grows daily. Progent's high-level accreditations and close relationships with major technology companies such as Cisco and Microsoft open up other massive technical databases and permit priority response from manufacturers' in-house support staff so Progent's online consulting specialists are able to arrive at the most efficient solutions promptly.

Remote services offered by Progent to clients in Raleigh and throughout the state of North Carolina include:

ProSight Fixed-price Managed IT Services for Small and Medium Size Businesses
Progent offers a selection of affordable, flat-rate services intended to allow small and medium-size businesses to utilize the same advanced IT solutions deployed by some of the world's leading enterprises. Progent's ProSight series of network monitoring and management services covers all key aspects of information technology including email protection, threat defense based on machine leaning, automated backup and disaster recovery, network infrastructure health monitoring, VM hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior machine learning tools to guard endpoints and servers and VMs against new malware attacks such as ransomware and file-less exploits, which easily get by legacy signature-based AV products. ProSight Active Security Monitoring safeguards local and cloud resources and offers a unified platform to manage the complete threat progression including protection, infiltration detection, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Filtering
    ProSight Enhanced Security Protection (ESP) services offer affordable multi-layer protection for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, device control, and web filtering via leading-edge technologies incorporated within one agent accessible from a single console. Progent's security and virtualization experts can assist your business to plan and configure a ProSight ESP deployment that meets your company's unique requirements and that helps you demonstrate compliance with government and industry data protection standards. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require immediate action. Progent's consultants can also help you to set up and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates your backup activities and enables rapid recovery of critical data, apps and virtual machines that have become lost or corrupted as a result of component failures, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup specialists can deliver advanced support to configure ProSight DPS to to comply with regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical data. Find out more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading data security vendors to provide web-based control and comprehensive protection for your inbound and outbound email. The hybrid structure of Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage space. Email Guard's on-premises security gateway device adds a further layer of analysis for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to diagram, track, reconfigure and debug their connectivity appliances like routers and switches, firewalls, and access points as well as servers, printers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept current, copies and displays the configuration of virtually all devices connected to your network, monitors performance, and generates notices when potential issues are discovered. By automating complex management and troubleshooting processes, WAN Watch can knock hours off ordinary chores like making network diagrams, reconfiguring your network, finding appliances that need critical software patches, or isolating performance issues. Learn more about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management techniques to help keep your IT system operating at peak levels by checking the health of critical assets that drive your business network. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT staff and your assigned Progent consultant so that any looming issues can be addressed before they have a chance to impact productivity Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a secure Tier III data center on a high-performance virtual host set up and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the applications. Because the system is virtualized, it can be ported immediately to an alternate hardware environment without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard data related to your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be alerted about impending expirations of SSLs or domains. By updating and managing your network documentation, you can eliminate as much as half of time wasted trying to find critical information about your IT network. ProSight IT Asset Management features a common location for storing and collaborating on all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether youíre making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size organizations to get an objective assessment of the overall health of their network. Based on some of the top remote monitoring and management tools in the industry, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how closely the configuration of your core network assets adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits such as a cleaner Active Directory environment. Both also come with one year of cutting-edge remote network monitoring and management (RMM). Benefits can include simpler management, improved compliance with information security requirements, higher utilization of network assets, quicker problem resolution, more reliable backup and restore, and higher availability. See more information about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to evaluate your company's preparedness either to block or recover rapidly following an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to collect information about your current antivirus tools and backup platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow industry best practices to build a cost-effective security and backup/recovery environment that aligns with your business needs. For details, visit The ProSight Ransomware Preparedness Report Service.

Special Consulting Services Available from Progent
Progent offers the skills of world-class online consulting experts for special IT projects. Billing rates for longer-term development or consulting tasks are set according to the qualifications of the engineers assigned. Progent's experience with these important fields of information technology enables customers to execute major projects economically and on schedule. Progent's special online engineering services include:

  • Call Center Services
    Progent's Call Center support alternatives for companies with networks based on Windows, Cisco, macOS and OS X, or UNIX/Linux technology include full-service Help Desk services, shared Help Desk support services, and Call Center consulting. Progent's Standard Help Desk Services offer smaller businesses a complete service desk solution that manages all facets of online desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and management reports. Progent offers service desk support at a substantial discount off Progent's regular Level 1 desktop service rates, and Progent offers the option of rapid as-needed escalation to subject matter experts to handle the most problems.

    Progent's Help Desk Call Center consulting support can assist you in building an efficient new Call Center or revamping your established one, evaluating or customizing Help Desk application software to handle the particular demands of your business, or adding occasional online staff to reinforce your existing Help Desk Call Center team during unusually busy scenarios such as software migrations, mass upgrades, or installing brand new business software.

    Progent's Help Desk Call Center team of veteran information technology professionals offers your computer users in Raleigh or anywhere in the state of North Carolina instant communication with a dependable network service resource with extensive experience offering phone support and online diagnostics for IT systems that incorporate Windows, Cisco, macOS and OS X, UNIX, or Linux components. Progent's focus is to earn the Help Desk Call Center the reputation as a crucial driver of business productivity, and Progent's intent is to fix rather than just document IT problems.

  • Business Applications Services: Training, Custom Programming, and Problem Solving
    Progent's Applications Consulting Team can supply online and in-depth consulting support and training in specific application areas that include Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also offers expertise, customization, and training for popular Microsoft applications such as Microsoft CRM, Microsoft Office Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To read additional information on Progent's consulting, custom programming, and education services, see Progent's Applications Experts Services.

  • Unified and Streamlined Management of Hybrid Cloud Environments
    Microsoft System Center 2016 unifies and automates the management of hybrid cloud environments through comprehensive integration with Windows Server 2016, Windows 10 clients; cohesive integration of multi-OS networks that include various Linux distributions, Hyper-V and VMware; and better cloud support such as tighter integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants can provide world-class online and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to plan and configure a new deployment of Microsoft System Center 2016, extend or optimize your current one, migrate smoothly from an earlier release of System Center, or debug your System Center environment.

  • Online Hybrid Network Monitoring Services
    Progent offers businesses in Raleigh, or anywhere in the state of North Carolina, remote hybrid network monitoring by providing Microsoft System Center 2016 Operations Manager (SCOM) expertise and Microsoft System Center 2012 Operations Manager support. Progent can tune Operations Manager to accommodate your environment so that your IT support is proactive rather than reactive. By exposing possible issues before they evolve into crashes, remote monitoring can head off disruptive and expensive information system failures. Progent can also utilize system monitoring utilities such as Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X environments, Microsoft networks, or networks that support multiple operating systems.
How Your Raleigh Company Can Contact Progent's Remote Technical Support Experts
To get in touch with Progent about emergency phone-based assistance with Windows, macOS and OS X, or Linux networks, go to Progent's Urgent Remote Help, telephone 1-800-993-9400, or go to Contact Progent. For companies and new ventures in Raleigh or anywhere in the state of North Carolina, Progent's phone-based computer support engineers can provide effective and economical IT help the moment your company needs it. More than 15 years of providing online repair services has led to Microsoft Partner status for Progent's team of engineers and has enabled Progent to develop high-end troubleshooting capability and to fine tune remote connectivity technology to repair network problems rapidly while avoiding the expense and lost productivity associated with in-person service calls.

Even if your Raleigh office relies on a regular independent support technician or employs a full time organization that can handle ordinary computer issues, Progentís Microsoft and Cisco certified engineers can still provide an easy and seamless virtual expansion of your on-site resources for situations when your regular IT support personnel either don't have the availability or the knowledge to resolve unexpected network crises or particularly tough integration problems.

Advantages of Progent's IT Support for Companies in Raleigh
Progent's remote network troubleshooting services enable your Raleigh company to enjoy the advantages of on-call, expert network support without the expense of maintaining a full-time IT organization. Your information system will derive added business worth by becoming more available, productive, and protected. Benefits to your business include:

  • Convenient virtual expansion of your on-site IT resources
    With most organizations in Raleigh or anywhere in North Carolina, nearby network support resources, whether made up of independent consultants or an internal IT staff, can deal with typical network problems. On the other hand, major troubles might strike when your regular resources are too busy or absent, and some problems may be associated with technology that is unfamiliar to your usual support people. In these situations, Progent's online service specialists give you a convenient, quick, and budget-friendly solution to augment your local help and to convey valuable information to improve your capability to handle downstream problems locally.

  • Less Dependence on Freelance Consultants
    For network support, smaller organizations commonly rely on independent freelance service providers. Although independent service people have smaller internal costs than big consulting organizations and can often charge marginally less, they are occasionally overbooked, making it difficult to respond quickly to crisis situations. If a freelance consultant is busy with another customer, sick, on vacation, or in training, the lack of fallback personnel may require your company to wait for assistance during an IT crisis. As your business grows, network unavailability and problems with critical software become more costly. The budget you thought you were conserving on a freelancer can be eaten up quickly by reduced productivity. Progent offers an on-call source of reserve service experts to insure your IT system is always up and running.

  • Build a Solid Foundation for Seamless Growth
    Companies typically begin with an information system created on a shoestring budget. Lacking a scalable infrastructure, band-aid repairs often get thrown on top of a shaky foundation. When a network grows, reliability and expandability issues can impede the success of the business. Such poorly built environments need careful analysis, intelligent strategic planning, and extensive IT knowledge to upgrade to a system infrastructure able to deliver the stable foundation to meet current business requirements and simplify future growth.

  • Work with Solution Providers Rather Than Product Resellers
    Smaller companies require advice and technical education to negotiate an increasingly complex maze of product alternatives available for promoting business success and improving productivity. These companies hardly need a network consultant who is trying to resell a certain vendor's technology. Network support and product sales can result in a scenario where the recommended solution is designed around a predetermined technology instead of the true needs of a client. Progent eliminates these conflicts of interest by offering just services rather than products. This enables Progent to match IT consulting with the real needs of clients.

How Is Progent Unique from Other Service Firms?
Progent is a Microsoft Partner consulting company and Progent's head count, depth of IT background, refined support software, and understanding of enterprise networking allow businesses to escape the pitfalls of excessive reliance on smaller service organizations, individual freelance service providers, or over-stretched in-house resources.

Progent stands out by providing:

How Does Our Company Begin Getting Remote Computer Help from Progent?
To get started with Progent's Nationwide Remote Support offerings or to find out more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for IT support, visit Immediate Online Support.

An index of content::

24 Hour Los Angeles Professional Immediate Microsoft and Cisco Los Angeles, California Consulting Firms
24-Hour Exchange 2003 Server Network Consult Akron Ohio Exchange Server 2016 IT Outsourcing Company Akron
24-Hour Security Architecture Consult Technology Consulting Services
24/7 Linux Consulting Services Omaha Nebraska On-site Technical Support in Nebraska

SQL Server 2014 Performance Tuning Integration Services
SQL Server 2014 Delayed Durability Configuration

Microsoft SQL Server 2014 includes major enhancements in key areas including performance, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that operates transparently across all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and on-premises services that include system design, configuration, administration, remediation, and software development services to help organizations of any size to realize maximum business value from their SQL Server 2014 deployment.

24/7 UNIX Technical Support in Jacksonville, Miami, Orlando Specialists Linux in Jacksonville, Miami, Orlando
24/7/365 Computer Network Firms SQL Server 2019 Tech Services

Expert Microsoft Certified Integration Support
Consultants Microsoft AD

Windows Active Directory demands extensive field experience to integrate optimally across an enterprise. Progentís Microsoft Certified engineers are skilled in designing, deploying, and troubleshooting sophisticated Microsoft Enterprise Active Directory installations. Progentís areas of proven competence with Windows Server Active Directory include replication issues, multi-domain partition configurations, repair of corrupted AD objects, cleaning up residual beta version configuration objects in production AD systems, and repair of failed configurations of Active Directory and Active Directory-integrated programs.

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Florida Information Technology Installation Service
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Progentís Technical Response Center (TRC) offers affordable national extended hours remote support for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service engineers provide 24x7 telephone support and online secure computer connection to isolate and repair network problems quickly and affordably.

After Hours Compliance Audit Security Best Security Cybersecurity Firms
Allen County Indiana Debian Linux, Solaris, UNIX Online Support Debian Linux, Solaris, UNIX On-site Technical Support in Fort Wayne Indiana
Alpharetta-Roswell, GA Cisco Computer Specialists Software Security Consultant Cisco Alpharetta-Fulton County, Georgia

Office SharePoint Server 2007 Support and Setup
SharePoint Server 2010 Network Consultant

Progent's Microsoft-certified experts can show you how to evaluate the economic justification for deploying SharePoint Server 2007, advise you on the appropriate edition of SharePoint Server for your circumstances, offer setup and integration expertise, assist you to install Microsoft SQL Server as a supporting database manager, improve your network infrastructure, integrate your off-the-shelf and customized application programs to work with Microsoft SharePoint Server 2007, design a comprehensive security plan that incorporates portal technology, and deliver troubleshooting and Help Desk support.

Apple Mac Technology Consulting Services iCloud Technology Consulting Services
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Auditing in Oregon - Portland, OR, Salem, OR, Eugene, OR, Gresham, OR Security Audit Services CISSP Portland, Oregon
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24/7/365 Rhode Island Technology Consulting
Massachusetts Small Business Network Support

If your business does not require urgent online support but you think you will need assistance with your network soon, you can save time and money and guarantee that the right IT skill will be available when you want it by contacting a Progent sales specialist and registering as a client. For more information, call 800-993-9400 or email

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Biggest wireless IP phone integration Network Engineer 24/7/365 Network Engineer Wi-Fi VoIP phone integration
BlackBerry Small Business IT Outsourcing Charlotte, Mecklenburg County Security Consulting Company BlackBerry BES Server in Charlotte/Douglas International Airport CLT
BlackBerry Synchronization Technical Support BlackBerry BPS Network Specialists in Akron Ohio
CISA Certified Security Expert Onsite Support Charlotte, Raleigh-Durham, Greensboro, NC Charlotte, Raleigh-Durham, Greensboro, NC Network Service
CISSP Certified Expert 64-bit Migration Consulting 24-Hour Online Help 64-bit Server
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Centennial CO Windows 2008 Server Experts Top Windows 2019 Server Network Consultation Centennial-Lone Tree, CO
Chesapeake-Norfolk Support Consultant Chesapeake, VA Design

Exchange 2016 Upgrade Planning Information Technology Consulting
Exchange 2016 Upgrade Planning Specialist

Progent can help you in all phases of your migration to Exchange Server 2016 such as designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your VMs, databases and log files; setting up HLB for fault-tolerant client access services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.

Cisco Certified Expert Orlando Outsource Orlando-Kissimmee Small Business IT Consultants

Nationwide MCSE Expert Certified Windows Server 2003 Specialist
Windows 2003 Server Consultant Services

The experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 11 years of support in Microsoft technology, ensures you success in selecting the version and configuration of Windows 2003 Server that aligns best with your business goals. Progent can also help you with designing, installing, administering and supporting sophisticated information technology solutions based on Windows Server, and can streamline your upgrade from Windows 2000 or Windows NT.

Cisco IT Service Providers in Baltimore, MD Cisco Small Business Computer Consulting Firms in Baltimore Maryland
Cisco Maintenance in Memphis, Shelby County, Tennessee Network Design Memphis, TN, Nashville, TN, Knoxville, TN, Knoxville, TN
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Computer Network Firms Boise City, Pocatello, Idaho Falls, ID System Consultants Idaho - Boise City, ID, Pocatello, ID, Idaho Falls, ID, Lewiston, ID
Consult Dynamics GP Development Microsoft Dynamics Integration
Consultancy Services Group St. Paul, Minnesota St. Paul Computer Consultancy Services
Consultant Microsoft Azure hybrid cloud solutions Professional

Online Microsoft Publisher Training Network Consultation
Online Office PowerPoint Training Professional

Progent's webinars provide small businesses the affordability, simplicity, and flexibility of virtual learning plus the effective training methods of expert teachers who use the latest collaboration software to emulate live, interactive classes. Progent offers webinar education for key desktop applications including components of Microsoft Office suite such as Office Excel, Word, Publisher, and Visio: Dynamics business accounting and management reporting software such as Microsoft Dynamics GP (Great Plains); as well as additional leading desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.

Consultants Cisco RADIUS Security VPN Online Troubleshooting
Consulting Organization New Jersey Newark, NJ Computer Specialist
Consulting QoS Test Lab Consultant Bandwidth Throttling Test Lab
Contractor in Ross, Tiburon CA Computer Consulting Freelancing Jobs San Rafael

Cisco ASA Configuration Technology Consulting
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The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more bang for the buck than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-premier CCIE network consultants can help you to manage your legacy PIX or ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, deploy, optimize, manage and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.

DC Microsoft MCA Remote Consultant Contractor Jobs DC Microsoft MCSA Remote Engineer Jobs Available
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Years of experience providing Microsoft expertise and Cisco technology consulting has allowed Progent to build an unmatched capability for supporting branch offices that require network help with the responsiveness associated with with small organizations but which includes effective communications, thorough documentation, and compliance with corporate IT protocols. If your enterprise maintains a branch office situated anywhere in or any area covered by Progent's engineers, Progent can provide a wide array of in-person and off-site IT consulting services and system architecture expertise.

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Example Application Microsoft Operations Manager Urgent MOM Case Study

Support Outsourcing CIO
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Progent offers the temporary services of a seasoned CIO to offer strategic direction to help your company pick and support IT technology to meet your present needs and that can serve as a firm basis for your growth. Progent's part-time CIO services provide economic advantages to organizations who want to optimize the impact of their IT investment but who are unable or unwilling to take on another executive-level position to their head count. Because Progent is vendor-neutral, with a sizable team of consultants certified to support all major OS platforms and connectivity technologies plus a wide range and application software, Progent is in a unique position to offer unbiased recommendations as well as expert technical help for building and maintaining IT systems that fit the special requirements of your organization.

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Exchange Server 2013 Systems Consultant Madison County Alabama Exchange Consultant Services in Huntsville Decatur Madison
Exchange Server 2016 Engineer Microsoft Exchange Server 2007 Small Business IT Consulting Firms Allentown Pennsylvania
Firewall Security Audits Minneapolis, MN Firewall Firewall Audit in Minneapolis, Saint Paul, Twin Cities, Minnesota
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Gentoo Linux, Sun Solaris, UNIX Online Technical Support in Jersey City Newport Centre Red Hat Linux, Sun Solaris, UNIX Network Consulting Hudson County New Jersey
Houston, Texas PC Consulting Nearby Houston-Sugar Land Server Integrators

Microsoft Office 2003 System Recovery
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Progentís IT outsourcing packages offer economical network consulting for small organizations. Whether it includes designing network architecture, creating an in-house Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your system, or creating a web-based business solution, outsourcing your network engineering services can contain costs and eliminate uncertainties, allowing IT service budgets to grow in a more moderate and controlled manner than is feasible by assembling a large, knowledgeable internal IT organization. Progentís Outsourcing White Paper and flyers explain how Progent can help you create a protected and highly available network foundation for your critical business software based on Microsoft Windows such as Office XP, Microsoft Office 2003, and Office 2000.

ISA 2006 Firewall Consulting Services ISA 2006 Firewall Professionals
IT Specialist Cisco Emergency Cisco Consolidate Augusta

Support and Help Sun Solaris
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If your business computer system combines Sun Solaris technology with MS Windows, Progent can show you how to incorporate your servers into a unified environment that permits all your operating systems to coexist for easy management, transparent information exchange, high dependability, superior performance, and strong protection. Progent's Solaris and MS Windows coexistence assistance services feature network architecture configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, online network help and troubleshooting, in-person technical support, and Contact Center support.

Immediate Microsoft Enterprise Resource Planning Online Help Microsoft Dynamics NAV ERP Programming
Independent SCCM 2016 Security Online Help SCCM 2016 Primary Site Support and Setup
Indiana - Indianapolis, IN, Fort Wayne, IN, Gary, IN, Evansville, IN Computer Support For Small Offices Microsoft and Cisco Authorized Expert Indiana Network Consultation
Information Assurance Professional Network Traffic Analysis Consulting Services
Information Technology Outsourcing Group Exchange Iowa Exchange Network Consultant Des Moines, Cedar Rapids, Davenport, IA

Help and Support Wi-Fi IP phone integration
wireless IP phones and CUCM Computer Consultants

Cisco's wireless IP phones are hardened wireless devices designed for workers who are on the move within campus, hospitality, health-care or other environments where management requires portable phones that offer more control, data security and durability than is achievable with the BYOD style of mobile collaboration. Successful integration of Cisco's wireless VoIP phones usually demands that you configure and optimize numerous key pieces of your Wi-Fi environment including APs, switches, wireless LAN controllers, and network management software. Progent's certified experts can provide online and on-premises support to help you create and manage a Cisco wireless VoIP phone deployment by delivering services that can range from debugging the set up of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of a campus.

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Microsoft Expert IT Services Hyper-V 3.0 Server
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Widows Server 2012 R2 Hyper-V advances the power of server virtualization in important areas including multitenancy, flexible infrastructure, cloud support, scalability and throughput, and high availability. Progent's Microsoft-certified consulting experts can help your business to benefit from Hyper-V to deploy and manage virtual servers to reduce network costs and improve productivity.

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Small to mid-sized businesses can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and also have quick access to Progentís Microsoft Certified network support experts. With Progent's economically priced IT support programs, small and midsize businesses can choose a basic Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent supports System Center Operations Manager 2007 to provide small business networks world-class reliability, security, and productivity.

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Progent offers advanced remote consulting to help businesses connect their networks with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can help you to plan and administer cost-effective ecosystems that support Windows and Linux systems and applications in either cloud-centric systems or in hybrid architectures that combine local resources as well as public clouds. To help you to integrate public cloud services with networks, Progent offers a variety of public cloud integration services that include Microsoft Azure hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has more than 15 years of background providing high-level consulting expertise remotely, and Progent can make sure you complete your cloud integration initiatives quickly and within your budget.

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Altaro VM Backup software provides small and mid-size businesses a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, offsite, multi-site, and cloud architectures and also enables cost-effective cloud backup to Azure Block Blob storage. Top features include industry-leading Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup spacing as short as five minutes for minimizing your exposure to data loss, advanced encryption, item-level recovery capability for specific files and emails, support for Windows CSV and for vCenter for managing larger environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online virtual machines without downtime. Progent is an Altaro partner and can provide a broad array of consulting services to assist you to plan, install, optimize and troubleshoot a backup/restore solution powered by Altaro VM Backup.

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Google Cloud VM Consulting
Google Cloud hybrid cloud integration Consultants

Progent can provide cost-effective remote and onsite consulting to assist organizations to move all or part of their core IT resources to Google Cloud Platform services. This can save management hassle and hardware expense and allow access to Google's cutting edge machine learning tools. Progent can help you with every aspect of Google Cloud Platform integration including needs analysis, preparedness evaluation, architectural design, testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance.

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Microsoft ISA 2006 is a multi-functional gateway that offers a fully integrated application layer firewall, virtual private network, and web caching solution for safeguarding the Internet-facing applications of any sized business against a broad range of attacks. Progent's Microsoft ISA Server support professionals can show you how to plan, rationalize, test, implement, customize and support the Standard or Enterprise version of ISA Server 2006 on your network.

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Cisco Outsourcing IP Telephony
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Progent's Cisco-certified VoIP phone and video IP phone experts can help your business to integrate, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from discontinued Voice over IP products to the newest media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Cisco Unified Communications Manager, originally known as CallManager, or with Cisco Unified Communications Manager Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Unified CM applications such as Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact solution. Progent's consultants can provide support with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP gateways, deploying ISR routers with CUBE internetworking capability, and creating UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.

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24/7 Google GCP Cloud integration Specialist
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Progent offers affordable remote and on-premises support to assist organizations of any size to migrate any portion of their critical IT resources to Google Cloud Platform (GCP). This can save management hassle and hardware expense and enable the use of Google's cutting edge machine learning technology. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness assessment, architectural design, testing, deployment, centralized administration, performance tuning, software license management, backup/restore solutions, and security strategies.

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Setup and Support Anti-Virus

E-Mail Guard is Progent's economical anti-spam and antivirus managed service that offers small businesses enterprise-quality protection against spam, viruses, DHA attacks, and other types of e-mail-based assaults on IT networks. E-Mail Guard is built on Postini's perimeter management technology, a sophisticated suite of web-managed anti-spam and anti-virus services that defuse email attacks before they can penetrate the company firewall. Perimeter Manager also lets administrators monitor and manage their e-mail systems, irrespective of server vendor, hardware technology, or data center location.

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UNIX, Windows Consultancy

Progent's UNIX family support services provide small companies and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of experience provides you with a convenient one-stop consulting firm to help you build and maintain a protected and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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CIO Online Support
24-Hour Chief Information Officer On-site Technical Support

Progent offers the part-time services of a veteran CIO who can offer a broad perspective to assist your company pick and support IT technology appropriate for your current needs and that can be a firm foundation for your growth. Progent's part-time or temporary Chief Information Officer consulting services offer economic advantages to companies trying to optimize the impact of their IT investment but who are unable or hesitant to take on another executive-level manager to their head count. Because Progent is vendor-neutral, with a large staff of consultants certified to support all major operating systems and networking technologies plus a broad selection and business software, Progent is in an ideal position to provide unbiased recommendations as well as expert technical help for creating information solutions that match the special needs of your organization.

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Computer Network Consulting Microsoft Office System
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Progent's pricing model is to bill for phone support and on-site visits per minute. As a result, you are billed exclusively for received services. Progent does not demand a more expensive rate for off-hours or urgent support, and within California or in areas where Progent offers on-premises service, Progent does not bill for travel except for urgent calls where on-site time is less than 4 hours. In addition, Progent imposes no initialization charge and requires no retainer for services provided during normal working hours. Many service organizations impose substantial minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates big bills for fast solutions so you won't be forced to permit less critical problems to stay unaddressed.

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Consult Lync Server 2013 Front End Server
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Progent's Microsoft consultants can assist your company to evaluate the benefits of Lync Server 2010 for your business and can help you to plan and carry out a deployment of Microsoft Lync Server that consolidates the control of IM and Presence and increases the output of your in-house staff, telecommuters, and smartphone users. Progent can in addition help you to perform an efficient upgrade to Lync Server 2010 from Office Communications Server or Microsoft Live Communications Server, interface Microsoft Lync Server with Exchange, SharePoint, and Microsoft SQL Server, show you how to use Lync Server 2010 to improve the collaborative functions of MS Office programs, and provide online seminars and ongoing support for Lync Server 2010 and other Microsoft technologies.

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Apple Motion Training Professional
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Progent's Apple Mac experts can support the creative aspect of Mac environments by providing help services and training in imaging, audio, and motion video. Progent's consultants offer expertise in a range of Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or configuring an audio/video post production studio.

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Repair Windows 10 Compatibility Testing
Top Rated Microsoft Windows 10 Specialists

Progent's Microsoft-certified consulting experts can help organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from an earlier release of Windows. Online and on-premises assessment and upgrade services for Microsoft Windows 10 offered by Progent's experts include ROI estimates, project management, application compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid integration, mobile device management and synchronization, telecommuter connectivity, security and compliance, streamlined provisioning and administration, network infrastructure design, wired/wireless convergence, business continuity planning, custom training for network management staff and users, and post-migration consulting support.

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Small Office Network Consultants
Small Office Help and Support

If you have a small business network with 10 to 50 network clients, Progent's computer outsourcing services free your organization from over-reliance on single freelance service provider while giving you affordable and dependable access to enterprise-class technical expertise. By delivering network support help when you need it, offering specialized knowledge for critical applications, offering value-added services such as automated server monitoring, and billing only for support you use, Progent offers you an economical solution for maximizing the profitability of your small business information system. Progent is the smart way for small businesses to build and maintain a reliable and secure information network and to have quick access to the experienced consulting ordinarily restricted to businesses who can support a large in-house IT group.

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Immediate Exchange 2007 Edge Server Technology Consulting
Technical Support Services Exchange 2007

Progent's expert consultants can help you design and implement a smooth in-place Exchange Server 2007 migration plan that avoids network disruption, simplifies long-term service demands, and makes your Exchange 2007 Server easy to administer. For complex multi-server or multi-site upgrades, Progent has the background to finish your project quickly and economically. Progent's Exchange Server 2007 help, troubleshooting, and consulting services include assistance with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server that are best aligned to your business needs.

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Windows Server 2016 Disaster Recovery Onsite Technical Support
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Progent's certified IT experts can provide Windows Server 2016 migration consulting to assist businesses of all sizes to plan and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can help your company to evaluate the business value of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain clusters.

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Unified CM and Exchange Help and Support
CUCM Help and Support

Cisco Cisco Unified Communications Manager (CUCM or Unified CM), previously known as CallManager, acts as the center of Cisco's communications and collaboration platform. Cisco Unified CM and Unified CM Express provide a modern IP-PBX by integrating closely with unified messaging apps like Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent's Cisco-certified consultants offer efficient and budget-friendly online and onsite expertise to assist businesses of any size to create and administer CUCM deployments by providing Cisco Unified Communications Manager configuration and technical support services that add maximum productivity. Progent's consultants can help with any aspect of Unified Communications Manager setup and troubleshooting in areas such as integrating Voice over IP phones and desktop Video phones, designing dial plans, setting up SIP trunking and PSTN support, installing ISR G2 routers with CUBE VoIP networking support, designing Cisco UCS server failover systems for high availability, capacity planning, and integration with Microsoft Exchange and Skype for Business.

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Integration Services ISA Server
24x7x365 Microsoft ISA Server On-site Technical Support

Progent's Microsoft-certified ISA Server consultants have long backgrounds developing ISA Server-based security solutions for information systems with multiple offices, mobile users, and mission-critical eCommerce applications. Progent's ISA Firewall experts are available to assist your small business in planning and deploying a configuration of ISA 2000 Server or ISA Server 2004 that meets your network protection needs without overly limiting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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Progent can assist small companies to migrate any part of their network infrastructure to Microsoft Azure. This can streamline network administration and lower equipment investments. Azure includes a comprehensive library of public cloud services and Progent can assist you to understand the benefits and restrictions of various cloud networking architectures you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure that you avoid the typical errors small organizations make when moving to a public cloud. Progent can assist you to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also show you how to configure firewalls and VPN tunnels and also to integrate Apple iOS devices and Android handhelds.

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Progent can assist your organization in any facet of your migration to Exchange 2019 including configuring Windows Server 2019 Core as a host for Exchange; designing high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and implementing Windows Hyper-V; configuring HLB; building Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with O365; and configuring Outlook clients.

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Progent's CCIE-certified network infrastructure experts offer advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.

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Nexus Switching Support and Integration
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Nexus switches are engineered to provide the throughput, expandability, dependability, cloud readiness, capacity, data protection and ease of management required to act as the heart of a world-class data center. Progent's Cisco-certified Nexus switch experts can provide online and on-premises consulting expertise to help your business to create an optimal switch topology, build test systems to validate your network design, deploy Nexus switches, define and implement appropriate policies, perform security vulnerability evaluations, configure proactive monitoring and alert systems, consolidate resources through virtualization, troubleshoot switching and routing problems, maximize system performance, plan for expected growth, and set up the advanced zero-downtime features incorporated into Nexus products. Progent can also help you to upgrade efficiently from outdated Nexus switches or Catalyst switches to current Nexus platforms.

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Technical Support Services Fedora Linux
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If you are developing Linux-based software on a network that includes Microsoft Windows-based servers, desktops, and office productivity products, Progent can provide full-service information technology outsourcing that frees you to focus on your area of strategic know-how while avoiding the constant distraction of managing your company information system. By using automated server monitoring and by providing online and on-site assistance when your company needs it, Progent offers an affordable alternative for maintaining an information network that provides excellent availability, protection, and efficiency. Progent's UNIX/Linux developer assistance services feature full-service network support outsourcing, virtual infrastructure, online and in-person support and repair, network monitoring, and Help Desk outsourcing.

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Progent's experienced ransomware recovery experts can help you to rebuild an IT network victimized by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or Locky.

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Progent can provide comprehensive support for every step of your Microsoft Exchange 2010 migration including outsourced or co-sourced project management, site prep, project design and documentation, cost estimates of new software licenses and equipment needed, recommended vendor sourcing, system testing at customer site or at Progent's testing facility, setting up transitional coexistence between Exchange Server 2010 and Exchange 2003 or 2007, implementation of the solution, decommissioning the previous servers, and webinar training for client's IT staff and users.

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In addition to offering the expertise of Microsoft Dynamics GP specialists, Progent has experts in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers programming, troubleshooting, management help, migration assistance, and 1-on-1 or group online training classes tailored to meet your particular requirements. Progent's experts also can show you how to build and maintain a secure, robust network infrastructure to run your ERP, MRP and accounting applications.

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Progent's certified SQL Server 2019 consultants can assist your organization to evaluate the advantages for migrating to SQL Server 2019 and can deliver rapid remote or onsite access to experts in system design and deployment, application programming, database administration, and network security.

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ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior analysis technology to defend endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which routinely escape traditional signature-based anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a unified platform to manage the complete malware attack progression including filtering, infiltration detection, mitigation, remediation, and forensics. Key capabilities include one-click rollback with Windows VSS and real-time system-wide immunization against new attacks.

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E-Mail Guard by Postini provides constantly upgraded spam and virus filtering, data filtering, and protection from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini partner and service specialist. If your company is too small to qualify for a standard Postini license, you can still get access to Postiniís Perimeter Management technology via Progentís E-Mail Guard spam filtering and virus protection service program. Progentís certified e-mail security professionals can show you how to create an email safety strategy that incorporates antispam and virus protection products and processes.

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Progentís Technical Response Center provides low-cost nationwide extended hours remote help for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts offer 24x7 phone support and online direct network connection to troubleshoot and repair network problems rapidly and affordably.

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Progent's Microsoft-certified consultants have two decades of background providing electronic messaging and unified email/telephony solutions for companies. Progent offers economical Exchange Server support services to strengthen email security and virus defense, achieve high availability email, and implement remote and wireless email access. Progentís Microsoft Exchange consulting and support services can aid you in planning and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT system or older Microsoft Email product such as Exchange 5.5 to Exchange Server 2010.

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Progent's Microsoft consultants can help you to assess the value of Microsoft Lync Server for your business and can assist you to design and execute an installation of Microsoft Lync Server that centralizes the administration of Instant Messaging and Presence and increases the productivity of your office employees, at-home workers, and mobile workforce. Progent's consultant's can in addition assist your company to perform an efficient migration to Microsoft Lync Server from Microsoft Office Communications Server or Microsoft Live Communications Server, interface Microsoft Lync Server 2010 with Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how to use Lync Server to improve the collaborative functions of Microsoft Office programs, and offer online seminars and ongoing technical support for Microsoft Lync Server and other Microsoft platforms.

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UNIX with Windows Specialist
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If your company has a UNIX, Linux, or Sun Solaris network or a mixed-platform IT environment, Progent's CISM and CISSP-certified consultants can assist your entire organization in a wide range of security areas including security management procedures, security design and strategies, connection management systems and methodology, software development security, operations security, hardware security, telecommunications, infrastructure and web security, and workplace recovery planning. CISA and CISM stipulate the core skills and international standards of performance that network security managers are expected to master. These certification offer IT management the confidence that consultants who have achieved their CISA or CISM qualification have the experience and knowledge to offer effective security support and engineering help.

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Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that embodies over a quarter century of experience helping manufacturing, distribution and service organizations to simplify supply chains and improve the efficiency of critical business processes to bring products to market quickly and adhere to customer schedules dependably. Progent can provide the expertise of an ERP consultant with over 20 years of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or onsite consulting that can range from as-needed guidance to solution planning and project management. Sample consulting services offered by Progent for Infor CloudSuite Industrial include installation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, technical support, ETL, Amazon AWS integration, disaster recovery planning, and database administration.

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Application Publishing with ISA Server 2006 provides greater protection of intranet applications while supporting enhanced efficiency by making these applications accessible to legitimate remote or mobile users. ISA Server 2006 can guard corporate applications, services, and information across all network layers with application-layer filtering and powerful publishing wizards. Progent's Microsoft-certified ISA Server 2006 consultants can show you how to plan, install, set up, and maintain ISA Server on your network so your company achieves a highly functional and economical combination of protection, convenience, and speed.

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Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a revamped design that improves cloud integration, works with popular handheld devices, allows one-time sign-on with Azure AD, and strengthens security. Microsoft Dynamics 2015 R2 also simplifies reporting, includes nine new Workflows, expands the Web Client, and adds over 100 improvements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the depth and breadth of knowledge and experience to address the critical technical and business issues involved with upgrading to Microsoft Dynamics GP 2015 R2 and can assist your organization to carry out a smooth migration that will maximize the business value of your investment in this powerful product.

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