Immediate Remote Technical Support for Raleigh North Carolina Information Networks
Urgent Online Help for Raleigh NetworksFor organizations in Raleigh North Carolina, Progent offers remote help for computer systems based on any mix of Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Certified professionals have delivered online troubleshooting to businesses in all 50 states in the U.S. (See testimonials from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE-qualified engineers to help with challenging infrastructure problems, plus the services of CISSP-qualified cybersecurity experts to help with high-level security architecture and diagnostic issues.

Progent's online technical support experts offer excellent leverage because they possess the real-world experience and are equipped with the sophisticated tools needed to resolve the majority of network problems rapidly. Efficient support lowers immediate costs because service calls accumulate minimal billable minutes. Online help also eliminates the cost of dispatching an engineer to your site. Your company benefits even more with indirect expenses by minimizing or avoiding system outages and related costs stemming from business disruption, upset clients, unproductive workers, and distracted executives. Progent's extensive online technical support expertise is especially helpful for organizations that depend on public clouds for critical infrastructure or applications like Microsoft Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud, or where onsite support may not be useful.

Progent's pricing model for remote support is designed to stretch your IT service investment. Progent charges on a per-minute basis for telephone-based assistance, so you are billed only for the support that you actually get. In contrast to many remote service firms, Progent requires no service activation surcharge or minimum job duration. Progent's per-minute billing unit and simple policy for pricing do away with situations where speedy. minor solutions somehow end up as major invoices. Progent's penchant for disposing of problems efficiently means your business spends less money.

Progent's Remote Consulting and Technical Support Services
Over time, Progent has refined an array of customized technologies and field-proven methodologies that permit the highest level of effectiveness for remote consulting and repair for IT systems of all sizes. Progent provides secure Virtual Private Network support for VPN gateways from multiple popular companies such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN access permits the engineers of Progent's remote service group to interface to your system remotely without compromising network security.

Progent's proven customer support reporting system includes detailed histories for all support that Progent's customers have been provided. Progent's team service personnel have the benefit of the records of support provided to every Progent client by every engineer. This database of trouble tickets and responses is structured as an easily retrievable internal knowledge base that allows Progent's online support engineers to share their experiences company-wide to ensure that the effectiveness of Progent's support services grows daily. Progent's extensive list of certifications and close associations with important vendors including Cisco and Microsoft open up other vast technical support databases and permit quick response from vendors' internal product engineers so Progent's remote consulting experts are able to arrive at optimal resolutions quickly.

Remote technical support services offered by Progent to companies in Raleigh North Carolina include:

Progent's ProSight Fixed-price Managed Services for Small and Medium Size Businesses
Progent offers a family of budget-friendly, fixed-price services intended to allow small and mid-size organizations to utilize the same advanced technology deployed by some of the industry's top enterprises. Progent's ProSight suite of IT management outsourcing services covers all key aspects of modern networking including email content filtering, threat defense based on machine leaning, automated backup/recovery, network infrastructure monitoring and management, VM cloud hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior analysis tools to guard endpoint devices as well as servers and VMs against new malware attacks such as ransomware and email phishing, which routinely evade legacy signature-matching AV products. ProSight ASM safeguards local and cloud-based resources and offers a unified platform to address the entire malware attack progression including blocking, identification, mitigation, remediation, and forensics. Top capabilities include one-click rollback using Windows VSS and real-time system-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer affordable multi-layer protection for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP offers firewall protection, intrusion alarms, endpoint control, and web filtering via leading-edge technologies packaged within a single agent managed from a single control. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP environment that addresses your organization's specific needs and that helps you demonstrate compliance with government and industry information security regulations. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require urgent action. Progent can also assist you to install and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates your backup processes and allows fast restoration of vital data, applications and VMs that have become lost or damaged due to component breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR consultants can deliver advanced support to set up ProSight DPS to be compliant with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when needed, can help you to restore your business-critical information. Read more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of leading information security companies to deliver centralized control and comprehensive security for your email traffic. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The cloud filter serves as a preliminary barricade and keeps most threats from reaching your network firewall. This reduces your vulnerability to external threats and conserves system bandwidth and storage. Email Guard's on-premises security gateway device adds a deeper layer of inspection for inbound email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to diagram, monitor, enhance and debug their connectivity hardware like switches, firewalls, and access points plus servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are kept current, copies and displays the configuration of virtually all devices connected to your network, tracks performance, and generates notices when potential issues are discovered. By automating time-consuming network management activities, WAN Watch can knock hours off ordinary tasks like network mapping, reconfiguring your network, locating devices that need important updates, or identifying the cause of performance bottlenecks. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your network running at peak levels by checking the health of critical assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your designated IT management personnel and your Progent engineering consultant so any looming issues can be addressed before they have a chance to disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's IT support experts. Under the ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the applications. Because the system is virtualized, it can be ported immediately to a different hardware solution without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and protect data related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can save as much as 50% of time wasted searching for vital information about your network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether youíre making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and medium-size organizations to get an unbiased assessment of the health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits show you how closely the configuration of your essential infrastructure devices adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits like a cleaner Active Directory system. Both also come with one year of state-of-the-art remote network monitoring and management (RMM). Benefits can include simpler management, better compliance with government and industry security requirements, higher utilization of IT resources, quicker problem resolution, more reliable backup and restore, and higher availability. Read more information about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent information assurance consultant. The interview is designed to help assess your company's preparedness to stop or recover quickly after an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to collect information concerning your existing antivirus tools and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to build an efficient AV and backup system that meets your company's needs. For additional information, see Progent's ProSight Ransomware Preparedness Report Service.

Special Support Programs Offered by Progent
Progent offers the skills of seasoned online consulting professionals for special IT programs. Billing rates for longer-term development or consulting projects are determined based on the level of expertise of the engineers involved. Progent's experience with these important fields of information technology enables clients to execute major initiatives economically and on time. Progent's special online consulting solutions include:

  • Help Desk Call Center Services
    Progent's Call Center support programs for businesses with environments that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include full-service Help Desk Call Center services, co-managed Help Desk services, and Call Center operations consulting. Progent's Standard Help Desk Services provide small businesses an end-to-end service desk solution that manages all aspects of remote Level 1 desktop support from initial requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and management reports. Progent provides service desk support at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent offers the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve the most issues.

    Progentís shared Help Desk services allow your IT organization to split responsibilities for Help Desk support transparently between your IT team and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progentís Help Desk Co-management service is an advanced service desk solution based on the leading professional services automation tool for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.

    Progent's Call Center staff of veteran network experts gives your computer users in Raleigh North Carolina rapid contact with an efficient network service resource with extensive background delivering telephone-based help and remote diagnostics for IT systems based on Microsoft, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's concentration is to earn the Call Center recognition as a crucial driver of company efficiency, and Progent's goal is to resolve and not merely record network problems.

  • Business Applications Services: Education, Programming, and Troubleshooting
    Progent's Applications Consulting staff offers online and in-depth engineering expertise and education in key application fields including ERP, MRP, accounting system customization, and CRM. Progent also can deliver consulting, customization, and education for Microsoft applications including CRM, MS Office Project, Office 365 Word, and Office 365 Excel. For additional information about Progent's expertise, custom programming, and education offerings, refer to Progent's Applications Experts Services.

  • Unified and Automated Management of Hybrid Cloud Networks
    Microsoft System Center 2016 centralizes and automates the management of hybrid cloud networks by offering advanced integration with Windows Server 2016, Windows 10; cohesive management of heterogeneous networks that incorporate various Linux distributions, Hyper-V and VMware vSphere; and better cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts can provide world-class online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to design and install a new implementation of Microsoft System Center 2016, extend or tune your current one, migrate efficiently from a prior release of System Center, or troubleshoot your System Center environment.

  • Online Hybrid Network Monitoring Services
    Progent offers organizations in Raleigh North Carolina remote IT infrastructure monitoring by providing System Center Operations Manager (SCOM 2016) consulting and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can adapt Operations Manager for your environment so that your network support is proactive and automated. By spotting potential trouble spots before they result in network outages, automated monitoring can minimize stressful and expensive information system breakdowns. Progent can also utilize system monitoring utilities such as Nagios and MRTG to diagnose UNIX/Linux, Solaris, or Apple macOS and OS X environments, Windows networks, or environments that incorporate a variety of platforms.
How Your Raleigh Company Can Contact Progent's Remote Support Professionals
To contact Progent about urgent phone-based expertise with Microsoft Windows, Apple macOS and OS X, or Linux networks, visit Progent's Emergency Online Help, phone 1-800-993-9400, or go to Contact Progent. For offices and new ventures in Raleigh North Carolina, Progent's online computer support engineers are ready to provide expert and economical IT support the instant your company needs it. Long experience offering remote tech support has led to Microsoft Partner certification for Progent's team of engineers and has allowed Progent to develop world-class troubleshooting skills and to refine remote access technology to fix network problems rapidly while eliminating the expense and lost productivity associated with in-person support visits.

Even if your Raleigh office works with a regular independent support technician or employs a full time IT staff that know how to deal with day-to-day network problems, Progentís Microsoft certified consultants can provide a convenient and transparent remote expansion of your local resources in cases when your usual service personnel either lack the time or the experience to fix unexpected network emergencies or especially tough integration problems.

Benefits of Progent's IT Support for Organizations in Raleigh North Carolina
Progent's remote support services allow your Raleigh business to have the benefits of timely, enterprise-level network support without the cost of maintaining an in-house IT organization. Your network will derive greater strategic value by becoming increasingly available, efficient, and protected. Advantages to your company include:

  • Convenient remote expansion of your on-site support resources
    With most businesses in Raleigh North Carolina, local network support resources, whether consisting of independent consultants or a full-time IT staff, can take care of typical network problems. However, IT crises might strike when local resources are overstretched or unavailable, and some problems may be associated with IT products that is unfamiliar to your local service people. In these situations, Progent's on-call service experts provide a convenient, quick, and budget-friendly way to supplement your regular help and to convey valuable information to improve your capability to deal with future issues in-house.

  • Less Reliance on Individual Service Providers
    For IT support, smaller organizations commonly rely on independent freelance service providers. Although independent service people have less internal costs than larger consulting companies and can afford to charge lower rates, they are occasionally stretched too thin, making it impossible to respond rapidly to crisis situations. If an independent consultant is occupied with another customer, ill, on a trip, or in class, the absence of reserve personnel may require your business to go without assistance during an IT crisis. As your network grows, system unavailability and problems with critical applications become more expensive. The budget you thought you were saving on a freelancer can be eaten up fast by reduced productivity. Progent offers an on-call source of reserve service expertise to insure your network is always up and running.

  • Build a Solid Basis for Smooth Growth
    Businesses typically begin with an information system created on a shoestring budget. Lacking a proper infrastructure, band-aid fixes can get thrown on top of a shaky foundation. As a network grows, reliability and scalability problems can impede the success of the business. These poorly designed environments need proper assessment, intelligent strategic planning, and broad-based technical expertise to upgrade to a network architecture able to provide the stable foundation to handle current business demands and facilitate downstream growth.

  • Interact with Problem Solvers Rather Than Technology Sellers
    Smaller offices require advice and technical education to navigate through an increasingly complex array of product options capable of accelerating business success and improving productivity. Businesses hardly need a computer engineer who is attempting to earn a commission on a specific vendor's products. Network consulting and product sales can result in a situation where the proposed solution is designed around a predetermined technology rather than the genuine needs of a client. Progent eliminates these conflicts by selling only services rather than products. This allows Progent to match IT consulting with the best needs of customers.

How Is Progent Unique from Other Support Organizations?
Progent is a Microsoft Certified Partner support company and Progent's number of employees, range of IT experience, refined support software, and familiarity with corporate IT enable businesses to avoid the limitations of excessive reliance on smaller service firms, independent freelance service providers, or over-stretched internal resources.

Progent stands out by providing:

How Does My Business Start Receiving Online Technical Help from Progent?
To initiate Progent's online help offerings or to find out more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for network help, visit Immediate Technical Support.



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  • Top Rated Cisco Remote Access Network Consulting Firms
    24x7 Cisco Switch Network Consultants

    Progent can provide fast online support from Cisco CCIE network infrastructure consultants. Progent's CCIE consultants can connect to your environment via advanced remote diagnostic tools to deliver quick and economical troubleshooting and repair of critical network issues.

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    Microsoft Virtual PC for Mac Consulting

    For businesses with a combination of Apple Mac and Windows desktops, there exist two basic solutions for using Windows-only software on an Apple Mac: remote access to an actual Windows PC or local simulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac enables you to connect a Mac to a remote Microsoft Windows-based computer to use Windows applications and share network resources. Microsoft's Virtual PC for Mac emulates Windows on an Apple Mac computer so you are able to use Windows software locally. Progent's Mac technology consultants can assist your business to maintain these products for running Microsoft Windows software on your Apple Macs and can in addition help your business to evaluate and install third-party solutions for Windows PC emulation.

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    Progent offers the support of BlackBerry-premier engineers who can assist small companies to plan, manage, and repair BlackBerry technology economically and successfully, eliminating the requirement for an in-house BlackBerry expert and reducing the expense and distraction of supporting a mobile wireless workforce. Progent's BlackBerry specialists offer in-depth backgrounds cooperating with Progent's Microsoft-expert experts, Cisco CCIE engineers, and CISA and GIAC-certified security engineers. This breadth of knowledge, combined with Progent's efficient remote support model, offers small and mid-size businesses an efficient option for integrating BlackBerry technology seamlessly into their IT system.

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    Progent's Jabber consultants can provide online or on-premises support to help businesses of all sizes to plan, deploy, maintain, update or debug Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent can provide in-depth expertise for the products, technologies and services that go into creating an end-to-end Cisco Jabber solution such as Cisco network devices and management tools, Microsoft Office applications, Windows and Mac computers, iOS and Android smartphones and tablets, SIP trunking, WiFi systems, cyber security, cloud integration, immersive telepresence systems, PBX systems, disaster recovery preparedness, and the many other components of a modern collaboration ecosystem.

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    Progent offers cost-effective online consulting to help companies to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including needs analysis, preparedness assessment, system design and review, testing, configuration, centralized administration, performance tuning, software license management, disaster recovery solutions, and security strategies.

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    Progentís high availability system consultants provide non-stop computing support, disaster recovery planning, network load balancing, fault-tolerant interoffice connectivity, fault-tolerant Internet connection design, 24x7 data center support, and other 24x7 networking consulting to show your organization integrate a 24x7 environment for line-of-business applications. Progent has the background to design affordable, non-stop networks by deploying the expanding library of Windows Cluster servers including Microsoft Windows Cluster Server 2003, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco authorized consultants can help you design a fault tolerant mutli-site network with a completely redundant Internet interface and intelligent system load balancing.

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    Progent can assist small and medium-size businesses to provision their remote workers with reliable integration with cloud applications and services.

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    Progentís Microsoft-certified consultants can provide organizations of all sizes consulting, troubleshooting, and development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise solution that uses web-based technology for intelligently coordinating people, groups and information. Microsoft SharePoint provides a common location for your workers or clients to connect to, manage, distribute and interact with useful data, documents, and software and to communicate with other people. Microsoft SharePoint enables faster and more intelligent decisions, more effective access across teams and more streamlined business practices. Windows SharePoint Services connect employees, customers, teams and major tasks with the data theyíve created in a manner that makes data easy to find, download and apply. Progent's certified SharePoint experts can assist you to maintain your existing SharePoint ecosystem or migrate to the current version of SharePoint.

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  • Meraki Wi-Fi Access Point Remote Support Services
    Meraki Wave 2 Wi-Fi Access Point Network Engineer

    Progent's Meraki wireless AP experts offer online and onsite support services to assist businesses of all sizes to design, deploy, manage, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist your business to configure and manage Cisco's Meraki-based Wi-Fi networks for environments that can range from a teleworker's home or a remote office to a large campus or a multi-site enterprise. Progent can also help you to configure other Cisco products including switches, ASR routers and ASA firewalls to create a cohesive ecosystem that delivers the same access, performance, security, manageability and uptime for wired and Wi-Fi users irrespective of their mobility or computing device.

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  • SQL Server 2014 Monitoring Integration SQL Server 2014 AlwaysOn Availability Groups Support and Setup
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  • Network Consulting Threat Management Gateway 2010
    24-7 Microsoft Certified Expert Forefront TMG 2010 Support Services

    Forefront TMG 2010 is based on the proven security capabilities of Microsoft ISA Server 2006 and offers a centrally administered Internet gateway that acts as a one-server platform for an array of security features such as an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, VPN control, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting features, permits custom reporting powered by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual machine to lower costs and enhance availability. Progent's Microsoft engineers can assist you to design and carry out test and production implementations; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; install Forefront Threat Management Gateway 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing support and repair services. Progent's consultants can also help your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.

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  • Consultant 64-bit Migration
    64-bit Computing Professional

    Progentís Microsoft-expert engineers can assist you to update your workstations from 32 to 64 bits. Progent can help your company to understand the costs and advantages of moving to 64-bit PC desktop computing, design an efficient migration strategy that minimizes business disruptions, and deliver economical, professional online support to aid your organization to configure 64-bit desktop operating systems and application software on your existing hardware.

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