Consulting Support for BlackBerry Solutions
BlackBerry mobile smartphones were once one of the most popular products for achieving location-independent access to messaging, scheduling, web-based programs, and other vital business information. Progent offers Rancho Cordova, California businesses the expertise of BlackBerry-certified professionals who can help companies to manage existing BlackBerry deployments or migrate efficiently to a modern smartphone solution.
As the sophistication of small business IT technology has expanded, and as the demand for enterprise-class security, dependability, and disaster recovery has become the standard for businesses of all sizes, effective integration and maintenance of RIM BlackBerry solutions has grown more difficult. To address areas such as security, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging servers and corporate databases, small businesses frequently resort to outside support professionals who offer expertise in BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-premier engineers who can help small organizations to design, manage, and repair BlackBerry environments economically and effectively, dispensing with the need for an in-house BlackBerry technology specialist and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, combined with Progent's proven online service delivery model, gives small companies an affordable solution for integrating RIM BlackBerry technology productively into their business information network.
Progent's engineers can help your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your database and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft software, configure easy-to-use administration tools to enable you to track and control BlackBerry smartphones throughout your company, define security policies that are right for your business, develop custom wireless software, and ensure that your network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your scheduled backup procedures in order that it can be recovered quickly and safely.
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Progent offers consulting services and onsite technical support throughout the Sacramento Metro Area.
Progent locations in Sacramento Central Valley
BlackBerry BES Server Consulting Services
The BlackBerry Enterprise Server (BES) offers companies a centralized and safe mechanism for integrating BlackBerry smartphones into their messaging, groupware, and software application environment. BlackBerry BES Server allows wireless BlackBerry clients to access Microsoft Exchange Server, Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with PC desktops to achieve data consistency for applications like calendars, address books, tasks, instant messaging, and specialized business programs. Thanks to BlackBerry BES Server support for Exchange Server, mobile workers carrying BlackBerry handsets can have push-based connectivity with Exchange email as well as to IM-enabled applications through Microsoft Communications Server and Microsoft Lync Server 2010 integration.
Progent's BlackBerry-certified consultants can show you how to design, deploy, and support BlackBerry BES Server so you can improve the productivity of BlackBerry users, simplify the administration of a BlackBerry environment, and lower the expense of supporting a mobile workforce.
Progent's Remote BlackBerry-certified Support is Quick and Affordable
For companies in Rancho Cordova, California who need fast and affordable access to an authorized BlackBerry support professional, Progent offers effective remote help from a seasoned support team who have delivered IT solutions to organizations in every state in the country. (Refer to Progent's client testimonials.)
Remote consulting services eliminates travel costs and enables specialists to resolve technical issues quickly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry consultants have been awarded certifications in all BlackBerry technologies and offer professional help in fields including fixing synchronization issues, deploying BlackBerry BES Server, and creating a protected, fault-tolerant system architecture for RIM BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out basic technical functions including configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters, modifying user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your company messaging software. Progent's seasoned service professionals can also assist you to troubleshoot a wide array of issues concerning synchronization, device recognition, messaging reconciliation, web access, wireless connectivity, Instant Messaging, PC application configuration, and Desktop Redirector.
As a leader in providing nationwide remote consulting services for small company IT networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your wireless technical support costs at a minimum and, by solving issues promptly, improves the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run important procedures such as resolving enterprise activation issues, adding and deleting BlackBerry device clients, activating passwords, implementing wireless program loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.
Progent's BlackBerry engineers can also assist you to operate administration tools such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry BES system and help your company to select and install appropriate security options.
Progent's certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Microsoft Exchange Server architecture for working smoothly with BlackBerry BES Server or migrate your BlackBerry system to the most recent edition of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email system powered by Exchange Server. Progent's BlackBerry consultant has support skills in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to add and delete BlackBerry smartphone clients on Microsoft Exchange Server and Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry devices and user accounts, back up and manage storage groups, apply permissions, install the MDS and Instant Messaging, deploy access control lists, control Exchange Server data flow, create, edit, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce reports to summarize SNMP data.
Progent's BlackBerry expert can support your BlackBerry solution in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, install, validate, repair, and produce documentation for a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and technology requirements analysis, system architecture, roll-out strategy and execution, performance optimization, configuration of a fault-tolerant environment, data backup and disaster recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational objectives and to design a wireless system that fits within your IT budget and aligns with your business plans. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's ability to support a BlackBerry Enterprise Server, assist you to determine which management model and equipment meet your requirements, and analyze your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed choices about alternatives for software versions, server hardware and mass storage, network architecture, and application configuration.
To optimize network security, Progent's BlackBerry expert can help your company to choose and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security engineers to run network-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry solution.
Contact Progent to Get Assistance from a BlackBerry-Qualified Expert
In order to contact Progent about technical help for BlackBerry wireless integration, phone 1-800-993-9400 or visit Contact Progent.